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1. e INTERNET RADIO The GXV3140 has a built in Internet Radio application with thousands of radio channels from all over the world The channels are divided into the following categories My Favorites Talk Channels Music Channels Sports Channels Ethnic Channels and Local Radio The users may select the channels according to their preferences The Internet Radio application can be accessed by selecting MENU gt Multimedia gt Internet Radio Grandstream Networks Inc GXV3140 USER MANUAL Page 69 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video 12 15 2009 13 07 Radio Name Radio Info Volume Options As shown in the figure above users can toggle through the channel list using the up down left right navigation buttons on the phone To adjust volume simply press the F1 button and use the up down arrows to adjust From the Options button F3 users can Open an URL or Open URL list for other Internet Radio stations The user may also Play Stop Mute and Minimize the Internet radio The user can press F4 to Exit the Internet Radio application In addition users may configure My Favorites by pressing F2 button for Control This would bring out a toolbar where users can add delete modify the favorites list and navigate through the My Favorites playlist As shown in the figure below 911 164_ e Radio Name Rad
2. Download Mode Download Server Download Now Grandstream Networks Inc Allows the user to save the Favorites list to the PC Users can click on the Save button and save the xml file to the PC Configures the file source of the file to be downloaded Users can choose to download from Internet or from Local File The default setting is set to download file from Internet If set to Yes the phone will clear the old favorites list before downloading the new file The default setting is set to No If set to Yes the phone will replace any duplicate items in the phone with the item in the new file The default setting is set to No Selects the file download mode for the download server Users can choose from TFTP HTTP Off The URL IP address of the file download server This allows the user to download the data file from the download server to the phone Press the Download button to trigger the file download GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Page 51 of 117 Updated 04 2010 Den innovative IP Voice amp Video Local File If the user has selected Local File for File Source press Browse to bring up a file selection menu to select the local file to upload to the phone Application Settings Photo Album Photobucket Account This allows users to configure their account login for Flickr Account Photobucket Flickr Phanfare the online photo album ser
3. 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the GXV3140 End users can also choose to download a free HTTP server from http httod apache org or use Microsoft IIS web server Note When the GXV3140 boots up it will send a TFTP or HTTP request to download the configuration file CfOXXXXXXXXXXXX XXXXXXXXXXXX IS the MAC address of the phone If it is a normal TFTP or HTTP upgrade the following messages TFTP Error from IP ADRESS requesting cfgO00b82023dd04 File does not exist Configuration File Download can be ignored in the TFTP HTTP server log CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP or HTTP HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the ADVANCED SETTINGS page For a de
4. Grandstream Networks Inc GXV3140 USER MANUAL Page 8 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 KEE ca NS E O ca a a al o a A EE Full duplex speaker advanced DSP provisioning system GUI interface phone book remote software TFTP HTTP HTTPS upgrade for deployed devices including those behind a De Innovative IP Voice amp Video _NAT firewall Support for automatic NAT firewall traversal amp remote automatic software Provisioning plug and play functionality Support for remote configuration monitoring and syslog Configuration through LCD web browser or an external configuration file Support for IETF STUN NAT traversal and symmetric RTP Audio Features Static IP or DHCP upgrade and security providing end users with zero configuration and true Support G723 1 G 729A B G 711H A PCMU PCMA G726 32 G 722 GSM FR L15 256 DTMF In audio RFC2833 SIP Info Silence suppression VAD CNG AGC masking for packet loss delay _ AEC AGC for Speaker jitter buffer protocol Video Features Support for Jitter Buffer delay and packet loss concealment to enhance audio and video quality Support for H 263 H 263 and H 264 real time video codecs CIF or QVG up to 30frames sec which ensures high quality video transmission even under low bandwidth conditions 32kbps 1Mbps 4 3 digital TFT color LCD with 480x272 resolution 45
5. andstream Innovative IP Voice amp Video Grandstream Networks Inc GXV3140 IP Multimedia Phone Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Updated 04 2010 GXV3140 User Manual Index VEL creais 6 GXV3140 QU CIV E 6 PRODUCT OVERVIEW numas ce ee ee cn ea 7 INSTALLATION casino iaa to 10 EOQUIPMENT PACKAGING arcaica iodo 10 SAFETY COMPLIANCE Simio ai dao aorta 10 NI TR E EE 10 CONNECTING THE GXV3140 IP MULTIMEDIA RDHONE 0 cece cc eeeceeeeeceeeeceeceeeeceneeeeneeeaeeeeaneenaees 11 WALL VOI EE 11 PHONE STAND eege 12 CONNECTING THE GXV3140 IP MULTIMEDIA DUHONE 13 MAKING THE FIRST CALL WITH IPVIDEOTALK GEbRVICE 13 USING THE GXV3140 IP MULTIMEDIA PHONE cccscecseeeeeeees 15 Be 15 MULTIPLE SIP ACCOUNTS AND UNES rnrn rrn 22 HANDSET SPEAKER AND HEADGSETMODE n 22 MAKING A ALE rca coil 23 DURING CALL escai E E ai a oran 26 ANSWERING CAT 26 ele 26 CALL TRANSFER a io ne eee ee 27 3 WAY CONFERENCE sicrrirrriireancr rrean panre NEART EE aE REE E Eara i Er RT ANE in EiS 28 VOICEMAIL MESSAGE WAITING INDICATION uu ctcccccseccccsecccceccccecceseeeeesnecesseeeesseeeeneeessness 29 AA IN E A A 29 CALL PESTO eege 30 GXV3140 WEB CONFIGURATION INTERFACE sek KKK KENE ENKEN 32 ACCESSING THE WEB CONEIGURATIONDAGEG 32 DERINITON E 33 Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Goa cam Innovative STATUS FAGE DEFIN TON eter
6. Camera Block PIP Picture in Picture and still picture L es zm mm zm pm rm em rm pe rm em rm pe rm mm rm mm rm en rm em rm pm ee ee i i rm en rm rn rm em rm rm rm mm rm en rm mn i i i i i rm mm rm rm rm em rm mm rm en rm i i i i i i i i i i i i i rm rm rm pn rm mm rm el Grandstream Networks Inc GXV3140 USER MANUAL Page 7 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video Feature Rich Traditional audio features Caller ID Call Waiting Call Holding Call Transfer Do Not Disturb Mute Automatic dial Built in web browser RSS news Stock market update Weather forecast Internet Radio Media Player Picture browser Games Calculator Alarm clock _ IM chat File Manager Youtube Facebook Twitter etc pi A oe ag can oan e a acter oia mm eee ee ee ee ee ee i ee em O O O O ww EE EE EE EE EE EE EE EE EE EE EE EE O EE EE EE EE EE IO EE EE EE EE EE EE EE EE EE EE A amc aia ih Sli a el i ih a A a a a a E Ee Ethernet Port Dual switched 10M 100M auto sensing Ethernet ports en 4 3 digital TFT color LCD Bo A Camera ts Tilt Capable 1 3M pixel CMOS camera with privacy shutter VGA Auxiliary Ports RCA Type Stereo amp Media output port 3 5mm stereo headset port 1 USB port 1 SD card reader Exterior Black ABS plastic 30 buttons ii ii a eT ae E A a ae a Universal Power Supply Input 100 240V AC Output 12V DC 1 2A
7. It supports a broad range of audio codecs and H 263 H264 video codec Based on the SIP standard it is interoperable with 3 party SIP platforms The GXV3140 takes full advantage of VoIP technology to allow plug and play communication anywhere in the world This user manual will help you to understand how to configure and manage your GXV3140 IP Multimedia phone It will also show you install this unit with ease and how to fully utilize features such as conference calling direct IP calling and explore all the built in feature rich applications such as Youtube Facebook Twitter etc GXV3140 Overview The GXV3140 is a next generation SIP based IP Multimedia phone that supports a selection of high quality audio codecs and is compatible with the H 264 H 263 video codec The GXV3140 supports high quality real time video transmission on a 4 3 TFT color LCD even when operating under low bandwidth conditions 82kbps 1Mbps The VGA camera s lens is adjustable to allow high quality video conferencing The GXV3140 embodies a sleek and elegant industrial design The advanced telephony and video features interoperability with third party SIP products and ease of use makes it an ideal IP Multimedia product for both the enterprise and consumer markets alike Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufac
8. Layout file Download Mode SB orf TFIP HTTP Download Now Download E Backspace e SOFTKEY Users can define the soft function key functions of the Main Screen and Call Screen this is accessible by selecting MENU gt Personalize gt Softkey There are several soft key functions that the user can select for the 4 function keys In the Main Screen users can select the following 11 options Menu Switch Screen More News Demo Headset Enable DND Call History Phonebook Volume Up Volume Down and Video Off In the Call Screen users can select the following 15 options Mute Camera Off Hold End Transfer Conference Enable DND Reject Volume Up Volume Down Start Video Headset and Snapshot odg ias maz Personalize Softkey 12 15 2009 15 07 Grandstream Networks Inc GXV3140 USER MANUAL Page 103 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video Note If the user selects the Snapshot option for one of the softkey functions for the Call Screen they can capture a snapshot of the remote party during the call This picture will be saved in the screenshot folder and can be used as a picture icon for the contact in the Phone Book e SCREENSAVER Users can personalize the phone by selecting the phone screensaver and the desktop background this is accessible by selecting MENU gt Personalize gt Screen Saver The interval and the timeout peri
9. Stock Horoscope and Today If None is selected nothing will be displayed for that window Toggle to the Small layout by pressing the left arrow The Small Layout consists of 2 desktops Desktop 1 2 and each desktop is further divided into 4 sections Top Left Top Right Bottom Left and Bottom Right 12 15 200914 00 m S Biglayout Custom Layout Desktop Layout Top Left RSSr ows le Top Right Bottom Left W es Bottom Right Desktop Layout Top Left Weather A Top Right Bottom Right i Fo Save Some applications will occupy the whole left right section For example if the user configures the RSS news in the Top Left section the Bottom Left section will be grayed out After the configuration are completed and saved navigate back to the desktop and the desktop will display the layout configured See figure below criz3a OI ESPARTA TIE Ge WW 1 DC Council approves bill legalizing gay marriage Washington Post 2 DC Council approves bill legalizing gayi marri age Wash ington P n Po et gue Users can configure the phone to use customized layout by downloading a XML file with the screen layout See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 102 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video ON 123 am D 12 15 2009 14 018 5 i Personalize Screen Layout Small layout BiglLayout Custom Layout
10. the LCD will display the progress of the software download upgrade Please do not disrupt or power down the unit Note The software upgrade will last up to 5 minutes through the LAN side and may take longer when upgrading through the Internet limited by the network bandwidth Grandstream recommends Grandstream Networks Inc GXV3140 USER MANUAL Page 113 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video downloading and upgrading the software in a controlled LAN environment NO LOCAL TFTP SERVERS For users without a local TFTP server Grandstream offers a NAT friendly TFTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com firmware html Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm or http tftpd32 jounin net Instructions for local firmware upgrade 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXV3140 device to the same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade
11. 62 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video SOCIAL NETWORKS e INSTANT MESSENGER IM The GXV3140 provides support for the Social Network services These includes Instant Messaging services Google Talk MSN QQ and Yahoo Twitter and Facebook The IM instant messenger is accessible through MENU gt Social Networks gt IM 09 02 2009 11 12 E a et Phone Book Call History Messages Soda Newomks Web Browser a ke Multimedia Applications Settings Personalize Users must have a pre existing account in order to start using the Instant Messaging feature Users may manage their accounts by going to Options gt Accounts gt Manage Accounts Show in the figure below Welcome You have no accounts enabled Enable your IM accounts from Options Accounts gt Manage Accounts Grandstream Networks Inc GXV3140 USER MANUAL Page 63 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Innovative IP Voice amp Video Users will be prompted for login information for the Instant Messaging service of their choice See figure below 2009 04 08 11 52 E TM SC After the user logs in they can begin to use the instant messenger to chat to their contacts online For fast and efficient operation users can connect an external keyboard mouse to the phone through the USB port 12 15 2009 12 40 e KaSt 7 WI Cooopooolgdllll e TWITTER Twitter is a
12. Den Innovative IP Voice amp Video STATUS PAGE DEFINTIONS Status Account Status Account Number SIP Server Status Status Network Status MAC Address Address Type IP Address Subnet Mask Gateway DNS Server NAT Type Status System Info Product Model Hardware Revision PN Code Part Number Software Version System Up Time Shows the status of the 3 accounts Shows the extension number of the SIP account Shows the URL IP address and port of the SIP server Shows the status of the account The device ID in HEX format This is a very important ID for ISP troubleshooting This field shows the type of address configured DHCP Static IP or PPPoE This field shows the IP address of the GXV 3140 This field shows the subnet mask of the GXV 3140 This field shows the Gateway of the GXV 3140 This field shows the DNS Server of the GXV 3140 This field shows the type of NAT configured Defines the product model GXV3140 Hardware version number Main Board Interface Board This field contains the product part number e Program This is the main firmware release number which is always used for identifying the software or firmware system of the phone e Boot Booting code version number e DSP DSP code version number e Base Base code version number e Core Core code version number e GUI A GUI B GUI interface version number This field shows system up time since the last reboot Grandstream Netwo
13. File Download Server EE Download Now Download nnn ene Backspace 123 Exit e MY PROFILE Grandstream Networks Inc GXV3140 USER MANUAL Page 105 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video This screen allows users to configure the login username and password for the phone 09 02 2009 11 26 E NM Name Old Password New Password Contirm Password pS om on backspace Note When the user configures the new password for the first time there is no need to enter the corresponding old password Enter the new password and the confirm password the two must be identical press the F3 button to Save the settings After the password has been changed to the new password the user will see a prompt at the bottom of the page to indicate that the password change was successful See figure below f Name Old Password Mew Password Confirm Password Changed password successfullyl A TE y Backspace After the password has been changed the user will be prompted for the old password if they wish to change the password next time Note 1 If the user has forgotten their password they can factory reset the phone and Grandstream Networks Inc GXV3140 USER MANUAL Page 106 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video restore it to factory defaults However all the user data will
14. FirstName gt lt LastName gt Smith lt LastName gt lt Phone gt lt phonenumber gt 8100001 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Group gt 0 lt Group gt Photolris PhotoUrL gt Contacts lt AddressBook gt Note If the user is downloading from a local server please ensure that the TFTP HTTP settings are correct CALL HISTORY Users may access the call records of the phone through the Call History The Call History allows the user to view and manage all calls Dialed Received and Missed and is accessible by selecting MENU gt Call History Press F1 to Select the Call History and you will enter a screen similar to the one below Grandstream Networks Inc GXV3140 USER MANUAL Page 60 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video 09 02 2009 11 098 Call History Dial l Save Delete Exit As shown in the figure above each user can choose to Dial Save or Delete a Call Record The Dial option will allow you to perform a re dial or dial out to the number The Save option will save the number to the phone book MESSAGES The message feature is a text message feature only English is supported at the moment If two GXV3140s are registered on the same SIP server text messages can be sent received between the two parties Similarly if other IP products support this feature the text message feature can also be used
15. Innovative IP Voice amp Video 12 15 2009 13 59 y i e F j B WW d Ai EN e E Frame Rate Bit Rate Packet Size Rate Control I Frame Reference Only Redundant P frame Packetization mode J j o A e Backspace EE PERSONALIZE Users may personalize the phone by selecting their preferred screen layout soft key function screen saver language password ringtones and RSS feeds News and Horoscopes To access Personalize press F1 for MENU toggle to Personalize and press the OK button to select it e SCREEN LAYOUT Users can choose between Small Layout Big Layout or Custom Layout by uploading an XML file by toggling between the Left and Right buttons 12 15 2009 14 00 SS qn A as Small Layout LA Desktop1 Layout Sito rmaton v Right Window Desktop2 Layout Left Window RSS news em Right Window Desktop3 Layout Left Window calendar Right Window Desktop4 Layout Left Window O RightWindow a Save By default the GXV3140 uses the Big Layout The Big Layout consists of 4 desktops Desktop 1 2 3 4 and Grandstream Networks Inc GXV3140 USER MANUAL Page 101 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video each desktop is divided into two windows left and right Users can configure 9 types of different displays for each window RSS news Weather Calendar Analog Clock Digital Clock Information
16. SIP user ID Authenticate password The password that the GXV uses to authenticate with the ITSP SIP server After it is saved this will appear as blank for security reasons The maximum length is 25 characters Voice Mail User ID When this is configured the user can dial to the voicemail server using the MESSAGE button This ID is normally the feature code for Voice Mail Name The Caller ID that will be displayed for the account User ID is phone If the Video phone has an assigned PSTN number this field should be set to number YES Otherwise set it to NO If YES is set a user phone parameter will Grandstream Networks Inc GXV3140 USER MANUAL Page 43 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video be attached to the From header in the SIP request to indicate the E 164 number Account Network Settings Outbound Proxy DNS Mode NAT Traversal Proxy Require Account SIP Settings SIP Registration Unregister On Reboot Register Expiration m Wait Time Retry Registration s Local SIP Port IP address or Domain name of the Outbound Proxy or Media Gateway or Session Border Controller Used by the GXV3140 for firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy will work The default is set to A Record If the user wishes to locate the server by DNS SR
17. Thank you again for purchasing Grandstream IP Multimedia phone it is sure to bring convenience and color to both your business and personal life Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products Grandstream Networks Inc GXV3140 USER MANUAL Page 117 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010
18. Video 12 15 2009 13 48 _ Top Rated Author simonscat 00 01 22 A curious cat discovers snow for the first time Volume Additionally users are able to upload their own video to Youtube so that it can be viewed by users all over the world This would require the user to have an existing Youtube account or register for a Youtube account first To upload the video select Options gt Upload in the Online Video application After you have logged in successfully press the Start button next to Upload and follow the instructions to upload video files Users List Username Password Upload E e A d gp KE Backspace Back Besides from viewing videos from the built in video feed users can also search for the videos according to their keyword and preferences This could be done by toggling to the Search option at the bottom of the Youtube menu and entering the search keyword for the video See the figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 77 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video 12 15 2009 11 10 e WORLD PHOTOS The World Photos application allows users to view thousands of beautiful photos from countries all over the world at the ease of their fingertips To access this application select MENU gt Multimedia gt World Photos The photos are divided into categories
19. _ US Euro UK Australian style plug available ee a ee en ee EE ee E EE SC Dimension 7 87x7 32x1 571n 200x286x40mm Weight 1 87lb 0 85Kg Operating Temperature 32 1404 A Oe WE 40 90 Non Condensing i ssts i i sSsSSS Compliance FOCICEICTick ff gg 0 pi fii em i i mf em sa ae vi mnt i iii a Givi i i i et Gi Ct sh i Git i cai te fic ane ne Lines Three individual SIP accounts Protocol Support SIP 2 0 UDP IP PPPoE RTP RTCP SRTP by SDES HTTP ARP RARP ICMP DNS DHCP NTP SNTP TFTP Display _ 4 3 digital TET color LCD with 480x272 resolution 8 5 Function Keys 4 programmable soft keys F1 F2 F3 F4 Line mailbox phonebook mirror call transfer hold conference dial send speakerphone and five navigation Network Interfaces Dual switched 10M 100M auto sensing Ethernet ports USB 2 0 port 1 audio video output port to synchronously output video to TV and stereo headset jack Device Management Layer 2 QoS IEEE 802 1p Q tagging VLAN and Layer 3 QoS DiffServ Web interface or via secure AES encrypted central configuration file for mass deployment keypad amp adjustable 4 3 inch digital TFT Color LCD Auto manual L e zm mm zm pn zm mm rm pe zm em eee eee ee eee i i rm i i i rm en i rm em i rm em i i mm i rm em i i i mm rm em i em i i rm rm mm i em i i i i rm i i i i rm i i i i i i i i rm mm se el
20. control the display appearance and enable disable some applications and much more For more details on the XML Based GUI Configuration on the GXV3140 please refer to http www grandstream com support qxv_series phone gxv3140 documents gxv3140 xml gui configuration paf SOFTWARE UPGRADE The GXV3140 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP or HTTP the server name can be the FQDN or IP address format Examples of valid URLs 1 fw ipvideotalk com gs 2 72 172 83 110 There are two ways to setup a software upgrade server The Keypad Menu or the Web Configuration Interface UPGRADE VIA KEYPAD MENU To configure the software upgrade server through the keypad menu select Menu gt Settings gt Maintenance In the Upgrade subpage users may then select the upgrade mode and enter the IP address or FQDN of the Firmware server and the System Config server After making the changes use the F3 softkey to save the new settings UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3140 Next log in with the administrator username and password Under Maintenance select Upgrade and provisioning enter the IP address or the FQDN URL of the upgrade server and choose to upgrade via TFTP or HTTP HTTPS Save the changes and reboot the unit At this moment
21. feature is cancelled Grandstream Networks Inc GXV3140 USER MANUAL Page 29 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 CALL FEATURES These are the feature codes for call features To use the code select the line you wish to use by pressing the LINE button and enter these feature codes Table 7 Call Features 01 Select the preferred video audio codec used for the call Dial 01 codec feature code Phone Ext Number See Table 8 for codec feature code 02 Force the video audio codec used for the call Dial 02 codec feature code Phone Ext Number See Table 8 for codec feature code 30 Block Caller ID for all subsequent calls 31 send Caller ID for all subsequent calls 50 Disable Call waiting for all subsequent calls 51 Enable Call Waiting for all subsequent calls 67 Block Caller ID per call Dial 67 Phone Ext Number no dial tone in between 82 Send Caller ID per call Dial 82 Phone Ext Number no dial tone in between 83 Send audio only Dial 83 Phone Ext Number no dial tone in between 84 Send audio and video Dial 84 Phone Ext Number no dial tone in between 70 Disable Call Waiting per call Dial 70 Phone Ext Number no dial tone in between 71 Enable Call Waiting per call Dial 71 Phone Ext Number no dial tone in between 72 Unconditional Call Forward Dial 72 Phone Ext Number followed by the key Wait for a dial tone and then hang up dial tone me
22. free social networking and micro blogging service that enables its users to send and read messages known as tweets The built in Twitter application on the GXV3140 offers its users Grandstream Networks Inc GXV3140 USER MANUAL Page 64 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video more flexibility and ease as they can share and discover what s happening right now anywhere in the world The Twitter application is accessible through MENU gt Social Networks gt Twitter In the Twitter application press the Login softkey to configure the login information for Twitter See the figure below It is advised to use the web configuration interface for to configure the user account login for easier configuration The GXV3140 will keep the login information for the accounts so that the users only need to setup the login credentials once 12 15 2009 12 41 Users List Password E Save Password Auto Login Friends After the user has configured the account information and logged in successfully they can start to tweet and receive twitter messages from other users 12 15 2009 12 42 dy changed my picturel iloweitnowl ristina ert UH IM MAKING THIS RT Odrpepper We re offering holiday recipes First up Directs 4 aor SRPE er Chocolate Cakel http bit ly 7k8VD2 Favors j Bylsy me me mel Friends any Tweet Options Additionally users may co
23. friendly LCD Menu and multiple features that provide the users with convenient tools applications for both work and personal entertainment In other words the GXV3140 acts as your personal assistant in many different ways The LCD MENU and Features will be explored in more details below PHONE BOOK Users can manage their contacts through the phone book The phone book supports features such as add delete modify contacts downloadable phone book from the TFTP HTTP server as well as the ability to save the phonebook to the PC To access the phonebook select MENU gt Phonebook The user may also access the phonebook with the Phonebook button on the phone Select the Phone book to display the figure below 12 15 2009 12 32 Phone Book Lily Smith Extension 8122334 Phone 3123359876 Mobile 3127776668 Fax Group Default Used 1 Total 500 Dial Search Options Exit As shown in the figure above every contact contains an Extension number Phone number Mobile number Fax number and the group it belongs to On the lower right hand corner it shows that the total capacity of the phone book is 500 contacts as well as the number of used contacts The user may dial the contact by pressing F1 and can search for a contact by pressing F2 When searching the user needs to enter the user name to search and press OK to confirm Press F3 to access Options shown in the figure below Grandstream Networks Inc GXV3140 USER MANUAL F
24. its users to access interesting facts receive updates on what happened in history today and view a daily quote This application is accessible by selecting MENU gt Applications gt Today These includes Spotlight Word Question Food Wine Birthdays History and Quote 12 15 2009 13 54 j Applications Today Nero 37 68 Nero 37 68 emperor who fiddled while Rome burned Joseph Moses Levy 1812 1888 Joseph Moses Levy 1812 1888 founder of London s Daily Telegraph journalist Franklin Sanborn 1831 1917 shared this birth date Gustave Eiffel 1832 1923 Gustave Eiffel 1832 1923 designer of the eponymous tower in Paris Tim Conway 76 d cm Refresh Settings Exit Users can configure the Today application by selecting Settings in the application It allows user to customize to subscribe to items of interest show the items on the desktop and configure the refresh update interval Grandstream Networks Inc GXV3140 USER MANUAL Page 88 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video Refresh Interval s Update Interval h Quote Desktop Items History Today Items 2 Spotight E Word 2 Question Food Wine ENE E History Quote Backspace Save Back e WEATHER The GXV3140 also includes a weather application that provides users with the most up to date information on the weather forecast The weather application is acces
25. or an enterprise with larger deployments of Grandstream devices can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream has a central provisioning system called GAPS Grandstream Automated Provisioning System GAPS supports automatic configuration of Grandstream devices GAPS use enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device Grandstream provides GAPS service to VoIP service providers GAPS can be used for either simple redirection or with certain special provisioning settings At boot up Grandstream devices by default point to the Grandstream provisioning server GAPS Based on the unique MAC address of each device GAPS will provision the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP server for further provisioning Grandstream also provides the GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLITE configuration tool is now free to end users The tool and configuration templates are available for download from http www grandstream com configurationtoo html Grandstream Networks Inc GXV3140 USER MANUAL Page 55 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 LCD MENU AND FEATURES The GXV3140 has a user
26. space 123 ave The GXV3140 supports three wireless modes 802 11b g n and it requires an external Grandstream USB Wireless Adapter By default the Wifi function on the phone is disabled Users can configure the wireless settings on the phone through the phone keypad or through the web configuration interface The Wifi settings can be accessed through MENU gt Settings gt Network and use the right arrow key to toggle to the Wifi tab See figure below f pa An e Connection Other wm 04 21 2010 17 00 Witt Function ESSID Security Mode FL En ds 3 sl SES 123 Save Exit To setup the wireless adapter users would need to connect the USB wireless adapter to the phone through the USB port Enable the Wifi function by selecting Yes for Enable Wifi functions press F3 to save the settings and reboot the phone After the phone has finished rebooting if the Wireless Adapter is detected the icon will be displayed on the left upper hand side of the Phone LCD After the wireless adapter is detected by the phone return to the Wifi settings page on the phone to Grandstream Networks Inc GXV3140 USER MANUAL Page 93 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream innovative IP Voice amp Video configure the Wifi Network settings Press Configure to configure the ESSID See figure below this would bring up a Wifi ESSID configuration page and users can press S
27. the plug and play nature of the GXV3140 If the user has only one multimedia phone the user can choose to experience the multimedia features by dialing O to establish a video call with the preset extension on the server Grandstream Networks Inc GXV3140 USER MANUAL Page 13 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video 8100039 PCMU H 264 00 00 27 OK OF As shown in the figure above area A shows the remote video and area B shows the local video When the system boots up for the first time the phone will establish a video call with the server preset extension 0 Users can experience a playback of video on the phone To see a short video on all the full functionalities of the GXV3140 press the Demo softkey on the phone on the desktop This would open the media player and play the video The Demo key will show when the phone finishes downloading the clip from the server CITE 12 15 2009 11 21 Menu Switch Screen Demo Grandstream Networks Inc GXV3140 USER MANUAL Page 14 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 E sen Innovative IP Voice amp Video USING THE GXV3140 IP MULTIMEDIA PHONE LCD When the phone is idle the LCD screen will look similar to the figure below The extension number and the IP address may be different from case to case depending on the network environment and the settings Figure 5 GXV3140 LCD Idle Screen 12 15
28. time This parameter sets the retweet format This sets the view name user can choose from User Name or Screen Name The default setting is User Name Configure the number of tweets displayed on a page Users can select from 20 40 60 80 per page This allows users to configure their account login for Twitter Click on ADD and the user will be prompted to enter the username password for authorization The user can choose to delete the account later if he she desires This allows user to select the server they wish to receive update from By default itis set to http twitter com Users can also add their own server by clicking on the Add button they can also delete the server later if desired Application Settings Facebook Facebook Account This allows users to configure their account login for Facebook Click on ADD and a pop up window for authentication purposes will appear In the new window the user will be prompted to log into Facebook by entering the username password for authorization After the user has logged in successfully their Facebook account will be added The user can choose to delete the account later if he she desires Grandstream Networks Inc GXV3140USERMANUAL Page500f 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video Application Settings Browser Settings Start Browser On Boot Browser Home Page Save bookmark
29. 15 2009 13 50 Alert Repeats Starts 12 15 2005 ends Never Until Backspace abc Save In the calendar application press F2 for Tab this allows the curser to move from year month date on the calendar so that the date can be adjusted accordingly Press F3 for Options where users may view delete events synchronize the calendar with Google Calendar or configure additional settings Press F4 to exit the calendar Additionally the calendar application includes holiday reminder from different countries Users are able to set this up by selecting Options gt Settings See figure below 12 15 2009 13 51 Holiday Users can configure the GXV3140 to display of holidays for up to three different countries However the country selected on the top has higher priority than the ones below If two countries have a holiday on the same day only the holiday from the top country will be displayed on the desktop The holiday reminders will be displayed in green letters on the desktop Grandstream Networks Inc GXV3140 USER MANUAL Page 82 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 CE sen The GXV3140 is able to synchronize the events with Google Calendar and send out alerts for those events marked on Google Calendar To setup Google Calendar synchronization select Options gt Settings in the Calendar application and enter the Email and password associated with the Google Calendar Shown in Figure
30. 17 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 and Software Version are displayed in the System tab on a WW WOCH Product Model Hardware Version Part Number System Up Time GXV3140 VO AA 96300011044 0 day s 0 5 26 De Innovative IP Voice amp Video 12 15 2009 15 05 Boot 1 0 0 12 Core 1 0 3 2 Base 1 0 3 5 DSP unknown Program 1 0 3 10 GUI A 1 0 3 2 GUI B 1 0 3 1 Software Version Exit Users can view the Network Information MAC address Address Type IP address Subnet Mask Gateway DNS Server and NAT Type in the Network tab di 2 A e 12 15 2009 15 05 MAC Address 00 0B 82 1F A3 ED Address Type DHCP IP Address 192 168 50 171 Subnet Mask 255 255 255 0 192 168 50 1 DNS Server 4 2 2 NAT Type Gateway Unknown ADDITIONAL TIPS FOR THE GXV3140 IP MULTIMEDIA PHONE RETRIEVING MINIMIZED APPLICATIONS To retrieve the minimized application with ease return to the desktop and press the OK button for 3 seconds A shortcut will appear displaying the minimized applications use the left right navigation keys and the OK button to toggle select and maximize to the application GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Page 110 of 117 Updated 04 2010 Grandstream Networks Inc stream Innovative IP Voice amp Video 0412314 Y 12 14 2009 20 53 E Twitter onday 12 14 2009 kl Te EEN e WR kt Sp W Menu SWITCH Screen e SNAPSHOT VIDEO RECORDING I
31. 2009 11 21 Press the F2 button underneath Switch Screen to switch to another display screen Shown in figure below Figure 6 LCD IDLE screen displaying RSS News feed and Stock 12 15 2009 11 21 22 Arlington Va Educators EUR USD Cancel Taliban Debate WJZ A a fice eh E EN Po o HK ___ DNA d DN 23 Netanyahu Echoing GBP USD 16248 Predecessors Shifts to Center CHF USD 03600 New York Time S aech EE USD CAD 1 0620 RW Ont T Mu Grandstream Networks Inc GXV3140 USER MANUAL Page 15 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 E sen Innovative IP Voice amp Video Press F2 again to switch to a display screen that displays the calendar and weather forecast Figure 7 LCD IDLE screen displaying Calendar and Weather Forecast 12 15 2009 11 21 RA H bg E Humidity 59 14 15 16 17 18 19 k Zeg 38 ee e 28 29 30 31 E ae A3F 70F 43F 73F F ss gemeng E emm Menu Switch Screen Demo Press F2 again to switch to a display screen that displays the feeds from Horoscope and Today application Figure 8 LCD IDLE screen displaying feeds from Horoscope and Today application 12 15 2009 11 21 die Ki Bull Lako ta Sioux Oh this is just prime time to be military and spiritu you The rest of the world is Sitting Bull Lakota Sioux feeling as extravagant as you military and spiritual leader normally do just this once who d
32. 22 Line 1 Dialing IPVideoTalk Line 2 Idle Line 3 Idle Backspace Redial 2 Redial When redialing the phone will use the account that was used to call the last number dialed Therefore if the last number dialed uses the third SIP account the phone will also use the third SIP account when redialing e When the phone is idle press the or the SEND button k e e When using the speaker headset handset press the REDIAL button See figure above 3 By Call History Access the Phone Menu by pressing the F1 button and then select Call history The LCD monitor will display all call history types Dialed calls Received calls and Missed calls Select the call history that you wish to view by using the up and down arrow keys and then select the corresponding FUNCTION button to Dial to the number or delete the record See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 23 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 E sen Innovative IP Voice amp Video 12 15 2009 12 34 A Received Wi Missed 12 15 7009 12 33 00 00 01 to l 11 18 2009 14 39 00 00 04 Options 4 By Phone Book Enter the Menu by pressing F1 and then select Phone Book The LCD screen will display the saved records in the phone book Navigate to the phone book record with the arrow buttons and call the number by selecting the F1 FUNCTION button for Dial At the same time use
33. 64Payload type H 263 Payload type 116 256 Payload type H 263 Resolution Encoder Silence Suppression Voice Frame per TX Grandstream Networks Inc Den innovative IP Voice amp Video YES Accepts all incoming video this is the default setting NO video is disabled Enable Disable during dialing Dialing time choice to enable disable video Assigns the mechanism to send DTMF There are three supported modes in audio with DIMF as audio signals through RTP and through SIP INFO Sends DTMF using RFC2833 The default is 101 This products supports up to 8 _ different Vocoders including G 711 alu PCMU PCMA GSM G726 32 G 723 1 G 729A B G 722 and L16 256 When this has been configured the system will select the preferred vocoder from the list and the same order is sent with the SDP messages The user can change the preferred vocoder priority order by toggling with the up and down buttons It is recommended to use the default setting PCMU if other vocoders are chosen there could be an audio transmission error Selects the preferred video codec from the available list It is recommended to use H 264 selects the dynamic H 264 codec payload type ranges from 96 127 The default setting is 99 Selects the H 263 codec payload type ranges from 96 127 The default setting is 103 selects the L16 256 codec payload type ranges from 96 127 The default setting is 103 Selects the resolution CIF QCI
34. Adaptive MB Intra Refresh is used or not It may protect most important MBs macro blocks subjected to packet loss and to avoid error propagation The intra refresh rate is adapted according to the video packet loss rate It may increase bandwidth usage The default setting is set to No Specifies the phone video packet loss rate for the Adaptive MB Intra Refresh Users can choose from Less than 5 Less than 10 Less than 15 Less than 20 Less than 25 The default setting is set to Less than 10 GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Page 36 of 117 Updated 04 2010 Den Innovative IP Voice amp Video Advanced Settings Ring Tone Call Progress Tones Default Ring Cadence Using these settings users can configure ring or tone frequencies based on parameters from the local telecom provider By default they are set to the North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported This defines the ring cadence for the phone The default setting is c 2000 4000 MAINTENANCE PAGE DE
35. F used for H 263 codec The default resolution is CIF This controls the G723 G729 silence suppression VAD If set to YES when no audio is detected the phone will send a small number of VAD packets instead of audio packets If Set to NO this feature is disabled The default setting is NO This configures the number of voice frames transmitted per packet It is recommended to set this based on the Ethernet IS packet limitation 1500 Byte or 120kb s When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For example if the codec is configured to be G 723 and Voice Frames per TX is set to 2 Then in the INVITE request the ptime value for SDP will be 60 ms This is because the G723 voice frame is 30 ms Similarly if the setting is 2 and the codec is G729 or G711 or G726 the ptime value for SDP in the INVITE GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Page 46 of 117 Updated 04 2010 G723 Rate Jitter Buffer Type Jitter Buffer Length Account Call Settings Dial Plan Prefix Dial Plan Den innovative IP Voice amp Video request will be 20 ms If the voice frames per TX configuration exceeds the maximum value allowed the phone will choose the preferred codec and use the maximum value allowed The maximum value is 64 fram
36. FINITIONS Maintenance Network Settings Address Type PPPoE Static IP Alternate DNS Server Layer 3 Qos Layer 2 Qos 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value This selects the type of IP address assigned DHCP PPPoE or Static IP When PPPoE is selected the user needs to enter the following PPPoE Account ID PPPoE Password PPPoE Service Name When Static IP is selected the user needs to enter the following IP address Subnet Mask Default Gateway Preferred DNS Server and Alternate DNS Server This field sets the preferred DNS server for the user This field defines the layer 3 QoS parameter It is the value used for IP Precedence Diff Serv or MPLS The Default value is O This field contains the value used for layer 2 VLAN tagging The Default value is O This assigns the priority value of the Layer2 QoS packets The Default value is 0 Maintenance Wifi Settings Wifi Functions This parameter enables disables the Wifi function The default setting is set to No Grandstream Networks Inc GXV3140 USER MANUAL Page 37 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Wireless Mode Network Type Channel ESSID Security Mode Den Innovative IP Voice amp Video This parameter defines the wireless mode used The GXV3140 supports 802 11b g n This parameter defines the network type of the wireless network Ad hoc or AP Managed By default it is set to AP or Managed
37. IRMWARE VERSION 1 0 3 10 Updated 12 2009 E sen Innovative IP Voice amp Video Ph EditGroup 12 Fal SendMsg P Download Back Used 1 Total 500 E mur y He i EAI L F e x A ER e 5 A F H search Options As shown in the figure above select New to add a new contact Select Edit to modify an existing entry The screen will display the figure below Users can add the entry to the phonebook and associate a picture taken by the screenshot feature as a thumbnail image for the contact gt ma Ka CEET I 12 15 2009 12 33 Advance First Name Last Name Extension Phone Mobile Grandstream Networks Inc GXV3140 USER MANUAL Page 57 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video EE ERA a I Group Picture Ring tone 1 eT DN W r Mm S Zell E T Fo E E O i Space In Options select Delete to delete the contact select Delete All to delete all of the contacts in the phone book In addition to manually adding each phonebook entry the GXV3140 enables you to share and maintain the phonebook by means of a XML phonebook through the web easily The XML phonebook must be stored on a HTTP TFTP server There are also applications where organizations will want to have a centralized directory server and have all phones in the organization synchronize with the server periodic
38. Key The OpenVPN Client key key required by the OpenVPN server for authentication purposes Press Upload to upload the corresponding file to the phone NOTE To use OpenVPN functionalities users must enable OpenVPN and configure all of the settings related to OpenVPN including server address port OpenVPN CA certificate and key Additionally the user must also set the SIP account to use VPN for the Nat Traversal under Account gt Network Settings Reboot the phone after these settings are saved for the changes to take effect Once the phone connects to the OpenVPN server and the authentication is correct the phone will show the VPN IP address under the Status gt Network Status but it will still display the LAN IP on the LCD of the phone SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3140 has three lines that can be configured to accommodate independent SIP accounts Every SIP account has an individual configuration page Account General Settings Account Active Select YES to enable and use the Line Account Name The account name for the user that is displayed on the LCD screen SIP Server The IP address of the SIP server or the given domain name of the VoIP service provider SIP User ID User account information provided by the VoIP service provider normally similar to a telephone number or an actual telephone number Authenticate ID The authenticate ID for the SIP user It can differ or be the same as the
39. NLOOPBACK MODE Users are able to take photo snapshots and record video in the local loopback mode Enter the loopback mode by pressing the camera loopback button O The user can press F1 for taking Snapshot or F2 to start stop video recording The snapshot will be available under the screenshot folder and the video will be available under the video folder in File Manager Users can use these photos and videos for various purposes and can copy them out with an external USB drive E L GC m 12 15 2009 19 04 Snapshot Record Full Screen e INPUT USING SOFT KEYBOARD Grandstream Networks Inc GXV3140 USER MANUAL Page 111 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 stream Innovative IP Voice amp Video With the USB mouse connected to the phone users can make use of the soft keyboard Press F2 to toggle between the input method until it displays SKB See figure below 04123 12 15 2009 12 33 ae e First Name Last Name Extension Grandstream Networks Inc GXV3140 USER MANUAL Page 112 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video CUSTOMIZING THE GXV3140 IP MULTIMEDIA PHONE The GXV3140 IP Multimedia Phone allows users to customize the GUI desktop layout as well as GUI configurations on the phone offering users with flexibility and control This includes display hide certain applications configure parameters on the phone with specific configuration files
40. Press F2 to enable the Tab option this allows the user to move the cursor between the four buttons Previous Play Stop and Next Press F3 for Options Users can perform the following operations on the playlist Add Remove Up Down Delete and Save Users can also select the channel for output Headset Speaker and Stereo Configurations such as Loop Play Full Screen Mute and Minimize can also be found here Press F4 to exit e PHOTO VIEWER The GXV3140 features a Photo Viewer which allows users to conveniently view their photos The file formats supported are png jpeg and gif The application is accessible through Menu gt Multimedia gt Photo Viewer After the application loads the user may select to view pictures from different folders including the files from external USB flash drive Crit The screen will look similar to the figure below when the user loads any picture from a folder For example open the first picture from the screenshot folder Grandstream Networks Inc GXV3140 USER MANUAL Page 72 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video t Q Call History Messages Sogal Nebworks Web Browser Users can choose F1 or F2 to select the Previous or the Next picture Press F3 for Options Users can also Zoom Rotate Clockwise Counter Clockwise Flip Vertical Flip Horizontal Flip the picture as well
41. SDP messages This field is blank at the default settings This should ONLY be used if your ITSP requires it SSL Certificate This defines the SSL certificate needed to access certain websites SSL Private Key This defines the SSL Private key So Private key This defines the SSL private key password Password Advanced Settings Call Features Disable Call Waiting The default setting is No If set to Yes the call waiting feature will be disabled Disable Call Waiting The default setting is No If set to Yes the call waiting tone will be disabled Tone Disable Direct IP Call The default setting is No If set to Yes Direct IP calling will be disabled Offhook Auto Dial Configure a User ID extension to dial automatically when the phone is taken offhook By default the phone will use the first account to dial out Advanced Settings Video Settings Grandstream Networks Inc GXV3140 USER MANUAL Page 35 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Enable Detection Motion Video frame rate Video bit rate Video Packet Size Video Rate Control Video Frame Skipping l Frame Reference Only Packetization Mode Redundant P frame Adaptive MB Intra Refresh Video Packet Loss Rate Grandstream Networks Inc Den innovative IP Voice amp Video The phone will exit idle screensaver mode if motion is detected The default setting is Yes The Default value is 15 frames second The video frame rate is adjusta
42. This parameter defines the channel 1 10 for the wireless network The default setting is set to Auto This parameter sets the ESSID for the Wireless network Press Scan to scan for the available wireless network and add it Users can also press Add to add the ESSID directly This parameter defines the security mode used for the wireless network The following are supported WEP Shared WEP OPEN WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES The default setting is set to Disabled Users will need to enter the corresponding authentication password for the security mode Maintenance Time Settings NTP Server DHCP Option 42 override NTP server Time Zone Self Defined Time Zone This parameter defines the URL or IP address of the NTP Network Time Protocol server The GXV3140 phone may obtain the date and time from the server The default setting is ntp ipvideotalk com Select Yes for the user to allow DHCP Option 2 to override the NTP server if there is one on the LAN The default setting is NO This parameter controls the date time display according to the specified time zone This parameter allows the users to define their own time zone The syntax is std offset dst offset start time end time Default is set to MTZ 6MDT 5 M3 2 0 M11 1 0 MTZ 6MDT 5 This indicates a time zone with 6 hours offset with 1 hour ahead which is U S central time If it is positive if the local t
43. V the user may select SRV or NATPTR SRV This setting decides whether the NAT traversal mechanism is activated If it is set to Yes and STUN server is configured the GXV3140 will route according the STUN server In this mode the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall NAT setting is employed If the type of NAT detected is Full Cone Restricted Cone or Port Restricted cone the phone will try to use public IP addresses and port in all the SIP and SDP messages If the NAT Traversal STUN is configured to be No but keep alive the phone will send an empty SDP packet without payload data to the SIP server once in 20 seconds to keep the NAT port open If an outbound proxy server is used please configure this to be NO Notifies the SIP server that the unit is behind a NAT Firewall Selects whether or not the GXV3140 will send a SIP Register message to the proxy The default setting is YES If set to YES the SIP user registration messages will be cleared on reboot The default setting is YES This defines the expiration time of the registration in minutes The default value is 50 minutes the maximum value is 65535 minutes approximately 45 days and the minimum value is 5 minutes The wait time for registration retry if registration fails The default is set to 20 Seconds The local SIP port for sending and receiving data The default sett
44. V i or the corresponding FUNCTION button for Accept on the LCD screen See figure below CO vi m 12 15 2009 12 35 Line 1 Ringing IPVideoTalk Line 2 Idle Line 3 Idle 8100648 E Accept Accept Audio Reject 2 Multiple Incoming Calls The user will hear a call waiting tone and the LCD displays the number of the caller At this moment press the corresponding FUNCTION button for Accept to establish a connection with the new caller This will put the previous call on hold and users may press LINE button to see the status of each line and to switch between the lines 3 Auto Answer Paging Intercom After the phone makes a beep sound the call is automatically established through the speaker The phone should be configured to enable Auto Answer or Paging Intercom Support from PBX IP PBX is also required CALL HOLD WAITING 1 Call Hold Press the HOLD button a to place the call on hold The following will be displayed on the screen See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 26 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ream Innovative IP Voice amp Video 12 15 2009 19 56 Please select line Line 1 IPVideoTalk Holding 8100648 Line 2 Idle Line 3 Idle Line 2 Line 3 2 Call Recover Press the HOLD button again or press the Resume FUNCTION button to return to the call Users can also select the line placed on
45. ally To access this feature select Options gt Download and the screen will display the following 12 15 2009 12 32 Download arload file File Source TEE Local File Clear The Old List off On Replace Duplicate Items Off On Download Mode Dor Digi HTTP Download Server Download Interval Min Local File a q e T a Backspace Please follow the Example Phonebook in the next section to compile the phonebook XML file Also note that the phonebook file name is fixed to gs_phonebook xml so you cannot alter the phonebook file name Grandstream Networks Inc GXV3140 USER MANUAL Page 58 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den based on your preference After compiling your phonebook XML file place the file under the web server root directory and start the web server Make sure to specify the Phonebook Download Mode and the Phonebook Download Server path in the phone configuration When the XML file is downloaded the phone will parse and extract the entries from it H the Replace Duplicate Items is set to Off the device will not replace duplicated items in the phonebook After the necessary configuration settings are set navigate to the Download button next to Download Now and press the round OK button on the phone The GXV3140 will start downloading the XML Phonebook and display the download status message on th
46. ame HTTP HTTPS Password Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix The default value is NO If set to YES the keypad will be disabled from making any updates The password used for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name for the HTTP server The password for the HTTP server This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS Defines the server path for the firmware server It can be different from the Configuration server which is used for provisioning This is the server path for provisioning it can be different from the firmware server This field enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into Grandstream Networks Inc GXV3140 USER MANUAL Page 39 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Firmware File Postfix Config File Prefix Config File Postfix DHCP Option 66 override Server Automatic Upgrade Period time of upgrade checking Hour of the day 0 23 Day of the week 0 6 Automatic Upgrade Rule Authenticate Conf File Factory Reset Maintenance Syslog Syslog Server Syslog Level Grandstream Networks Inc Den innovative IP Voice amp Video the phone This field enables your ITSP to lock f
47. and view the photos on their online photo album with ease Additionally they are able to configure the phone to use the pictures from the online photo album as screensaver photo slideshow by selecting it as the Screen Saver Account or Slide Show Account 12 15 2009 13 46 Bee Upload local photos to Flickr view my Flickr album Search photos on Flickr Screen Saver account Account as Slide Show Slide Show account Account as Screen Saver Back Options Back Grandstream Networks Inc GXV3140 USER MANUAL Page 74 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video Users can also search for photos on Flickr See figure below 12 15 2009 13 46 Full Text User Tags Sort Order Search The GXV3140 provides games for the entertainment of users this application is accessible by selecting Menu gt Multimedia gt Gstris Once the user enters the application they can press the F1 and F2 to start stop or pause the game See figure below Rotate B Move Right Grandstream Networks Inc GXV3140 USER MANUAL Page 75 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video e ONLINE MUSIC The GXV3140 also provides an Online Music streaming application The user must have a pre existing account with LastFm before listening to online music through the GXV3140 Users can select their preferred music genre and list
48. ans input is successful 73 Cancel Unconditional Call Forward Dial 73 and wait for a dial tone before hanging up 90 Busy Call Forward Dial 90 Phone Ext Number followed by the key Wait for a dial tone and then hang up 91 Cancel Busy Call Forward dial 91 and wait for a dial tone before hanging up 92 Delayed Call Forward Dial 92 Phone Ext Number followed by the key Wait for a dial tone and then hang up 93 Cancel Delayed Call Forward Dial 93 and wait for a dial tone before hanging up Table 8 GXV3140 Audio Video Codec Feature Code PCMU 7110 PCMA 7111 G723 723 Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 10 Updated 12 2009 Den Innovative IP Voice amp Video G726 32 72632 G729 729 G722 122 GSM 7200 L16 256 7202 H 264 264 H 263 263 H 263 2631998 Grandstream Networks Inc GXV3140 USER MANUAL Page 31 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Stream Innovative IP Voice amp Video GXV3140 WEB CONFIGURATION INTERFACE The GXV 3140 s embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsoft s IE or Mozilla Firefox Java Script must be enabled Figure 10 Web Browser Interface for GXV3140 gt GXV3140 Mozilla Firefox File Edit View History Bookmarks Tools Help See O XM B L nttp 192168 40 186 Ya HEI Googie D 2 Mo
49. are able to locate the corresponding international city code on Yahoo Weather http weather yahoo com Search for the city where you are located and use the 8 digit city code located in the web browser address bar as part of the web URL to configure the phone Grandstream Networks Inc GXV3140 USER MANUAL Page 90 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video SETTINGS The System Settings allows users to configure settings for Accounts Network Time Display Maintenance Camera Call Features and Video Settings To access the system settings press F1 to open the MENU and select Settings e ACCOUNT SETTINGS Account Settings allows users configure the three SIP accounts the same configurations may be completed by accessing the web configuration interface For more information on this please refer to the previous section on GXV3140 and Web configuration Interface Account Settings is accessible by selecting MENU gt Settings gt Accounts and the LCD account setting page is shown in the figure below ff Vd WS WE vr 12 15 2009 13 57 eount Konts Account Name SIP Server Outbound Proxy SIP User ID SIP Auth ID SIP Auth Password Display Name Backspace 123 The GXV3140 supports switching of account order Under Accounts gt Account 1 press the up down arrow until the right arrow on the page is selected and press the OK button At this point the origina
50. as display the pictures in a slideshow If a picture slideshow is selected the photos will be shown in a picture slideshow with the time frame 10 15 20 seconds configured e PHOTO ALBUM Users can upload view or search for photos from online photo albums This provides convenience as users are able to upload and share photos with their relatives friends worldwide The photo album can be accessed by selecting MENU gt Multimedia gt Photo Album After the Photo Album is loaded the following screen will appear the user can choose which online photo album to use and press the OK button to begin activating it Grandstream Networks Inc GXV3140 USER MANUAL Page 73 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 tream Users must have an existing account with the online photo album or must register for an account with the photo album service providers i e Photobucket Flickr Phanfare Please press the button for each photo album to start configuring the accounts for the Photo Album and follow the instructions to setup the account For example when Flickr is selected the user will need to Add an Account before the user can upload local photos view online photos and search for photos on Flickr Upload local photos to Flickr View my Flickr album Search photos on Flickr Screen Saver account Slide Show account Options Back After the account is added and the user can log in successfully users can upload
51. be lost in this case Note 2 If the administrative password has been changed the phone will prompt for the password each time users try to access the phone after idle mode e TONES The Tones Manager allows users to configure the alarm tone event alert tone new message tone and different ringtones for the 3 SIP accounts The Tones menu is accessible by selecting MENU gt Personalize gt Tones See Figure below Alarm Tone Event Alert Tone New Message Tone For the Tones users can use the built in ringtone files customized tones or Internet Radio for the notification of events AC ST CG Match Incoming Caller ID lad I a pa i _ 4 Lp br 5 Os Fa lacks Ci KE Save For the incoming ringtone configuration users can configure up to three distinctive ringtones for the Grandstream Networks Inc GXV3140 USER MANUAL Page 107 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice amp Video matching incoming caller ID e RSS NEWS The GXV3140 allows users to subscribe to different RSS feeds of different categories of interest The GXV3140 supports up to 3 customized feeds as shown in the figure below The user is able to subscribe to news that is relevant to the topic of interest and can also configure the refresh time of the RSS feeds The RSS News configuration menu is accessible by selecting MENU gt Personalize gt News d rl A WT 09 02 2009 11 268 Refres
52. below e CALENDAR The Calendar application can be accessed by selecting MENU Applications gt Calendar In the calendar application users can view the calendar and add events to the calendar Event can be added by pressing the F1 button corresponding to the Add an event option on the LCD See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 80 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video e fi 12 15 2009 13 50 _ SS e gef EEE Yia i ae WC E Balers Settings As seen in the figure above users can press F1 to Add New Event where events such as birthdays may be added to the calendar ie AS Sa Wi aviti23a 12 15 2009 13 50 PAE eg BAU OI ei Ls F Loaldi Falk WETLIL x heecht WC Ces a Bagel By E Ln m s pt Options Wier ee Ee a 12 15 2009 MM D I EEE End Time 12 15 2009 HWMilfrtbaad E j Description wel pa A e E i a r a oe ka LP E sl om m y Back space aoc Save Back After the event is added the date will be displayed in red to show that there is an event for that date and display the event details on the right window Users can also define alarm alert for these events for reminder purposes Grandstream Networks Inc GXV3140 USER MANUAL Page 81 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video 12
53. below The user can also specify the Sync Time interval or select Synchronize under Options for the GXV3140 Calendar application to be synchronized with the Google Calendar events 12 15 2009 13 51 Email Password Sync Time minute s Backspace Save Back e ALARM CLOCK The GXV3140 provides users with a flexible alarm clock application This application allows users to configure a custom alarm tone and configure the alarm time in detail to suit their needs See figure below 041232 03 02 2009 11 208 E Applications Alarm Clock Alarm Enable Alarm Time 12 oO ey Repeat Alarm Yes No justonce Recurring Day BMon Tue B Wed 2 Thu A Fri Sat 2 Sun A Snooze Time out Backspace Save Exit Grandstream Networks Inc GXV3140 USER MANUAL Page 83 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video e CALCULATOR The GXV3140 also includes a Calculator application The calculator application is accessible by selecting MENU gt Applications gt Calculator To operate the calculator press the corresponding number on the keypad The arithmetic operations e g add subtract multiply divide are defined by the corresponding arrow buttons 09 02 2009 13 20 E Backspace e DIRECT IP CALL Another key feature supported on the GXV3140 is Direct IP Calling The Direct IP Call application is accessible by selec
54. ble based on network conditions Increasing the frame rate will increase the amount of transferred data significantly therefore consuming more bandwidth Lack of bandwidth will impair the video due to packet loss The Default value is 128 kbps The video bit rate is adjustable based on network conditions Increasing the video bit rate may improve video quality if the bandwidth permits Otherwise the video quality will be impaired due to packet loss The Default value is 1400 range from 100 to 1400 It is recommended to use 600 800 if you have an Outbound Proxy or Media Gateway Frame TMN8 or GOP The Default setting is Frame TMN8 is good for bandwidths larger than 384kbps Skips bad video frames as they are received The Default setting is No When enabled all P frames will only have reference to previous frames This method may improve video quality when the network has heavy packet loss It will have modest increase in bandwidth usage The Default setting is No The packetization mode 0 or 1 for the H 264 video packets The default setting is O This setting allows the phone to send redundant P frames of frames When an frame is delayed or has packet loss the redundant P frames will be used instead It may make video phone call less prone to errors and thus make the video stream more robust towards error propagation but may increase bandwidth usage The default setting is set to No This parameter specifies whether
55. by their geographical locations making it easy for the users to locate and navigate See figure below 12 15 2009 11 12 Pigeonnie Le Ain Madhi rdu K Ksar jpg Kour S ge Ruelle a to El Ain Madhi Ain Oheichayp 08 PE Options After the user has selected the country of interest press F2 for Tab to toggle to the picture thumbnail If users press the OK button while selecting a picture the picture will be viewed with Photo viewer and the user can zoom rotate flip the picture See Figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 78 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 tream Innovative IP Voice amp Video Jatt 2 3 m 12 15 2009 11 12 Previous Next Options Back If the user likes the photos from a particular country they are able to configure the folder as the Slide Show or Screen Saver folder This is done by selecting the photo album and press F3 for Options and select either Use as slide show or Use as Screen Saver depending on user need Users can also select Add to Favorites to add the photo album to favorites for easier access and reference in the future See figure below SEET 12 15 2009 11 12 Ci Multimedia World Photos Africa Alger y ict TFT a e Pigeonnie Le Ain Madhi rduk Kear ing Kur Add To Favorites Use as slide show al Use as screen saver Download Wadhi ja Options s Ex
56. can to scan for the available ESSID The available ESSID will be shown in the table on the left and users can select their wireless network from this list and press the OK button to submit If the ESSID is not shown in the table below the users could add the ESSID manually using the Ada function on the right ECKE 12 15 2009 18 18 Y mm A a Ett 455 PSP ee ae Ss y Backspace KE alt After the user selects the ESSID return to the Wifi menu to configure the wireless network security mode and key After the user saves the settings the phone should be able to connect to the Wifi network if the authentication credentials are correct The Wifi network strength icon LB will be displayed on the LCD The users can access the network settings on the phone to view the current IP address and various other network settings 12 15 2009 18 19 3 y i e 5 CE m D f k E a gt Ala Fa p f TONES A WE TwWor Connection Other Witt Proxy Wifi Function 5 Enable 5 Disable ESSID Security Mode WPA PSK Key in Show Pwd Grandstream Networks Inc GXV3140 USER MANUAL Page 94 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice amp Video Note If the user has the connection to the Internet through both the wired network and the WIFI Network the phone will use the wired network as it is have a higher priority The GXV3140 also supports HTTP HTTPS FTP p
57. ce amp Video 12 15 2009 19 56 00 00 34 8100648 E Cancel e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains e If the user enters the wrong number and wishes to cancel the transfer just press the CALL TRANSFER button again or the Cancel softkey to cancel the transfer or press the HOLD key to hold the line and retry again 3 WAY CONFERENCE The GXV 3140 supports 3 way video conferencing iP then select the line on hold by pressing the Line button K D again and selecting the line by pressing the corresponding line softkey This would bring the three parties together in a 3 way conference 2 Cancel the Conference If after pressing the CONFERENCE button K De a user decides not to conference anyone press the corresponding FUNCTION key for Cancel to cancel the conference 3 End the Conference There are two ways to end a conference The first way is to press HOLD V this breaks the conference and places both parties on hold and the user can now speak to individual party by selecting the corresponding LINE The second way is to simply hang up and terminate the call Grandstream Networks Inc GXV3140 USER MANUAL Page 28 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video Note e During the conference users can press the camera loopback button 2 to
58. change the layout of the video display for the three parties e During the three way conference if the initiator of the conference hangs up the conference will end If users wish to allow the remaining two parties to stay in conversation after the initiator hangs up the conference initiator should set Transfer on Conference Hangup to Yes in the web configuration interface This would allow the transfer of call to the remaining party after the initiator exits the conference VOICEMAIL MESSAGE WAITING INDICATION If the blue MWI LED icon is flickering on the upper right hand corner it means that a new message is waiting Press the MSG button eal to retrieve the message the button needs to be configured By default pressing the MSG button will transfer to the voicemail box of Account 1 if the user wishes to enter the voicemail box of Account 2 or Account 3 the corresponding Line should be selected prior to pressing the MSG button The IVR prompts the user through the message retrieval process Note Each of the 3 accounts has its own voicemail the Voicemail access number may be set up in the Voicemail ID configuration under Accounts in the web configuration interface MUTE 1 During a call the LCD screen will display Mute Press the corresponding FUNCTION button to mute the call 2 After the Mute button is pressed the LCD screen will display Unmute when this button is pressed the mute
59. ded 2 Connect the LAN port to a 3 Connect the power adapter hub emptch frouter using the to the 12 00 output jack on Ethernet cable the back of the phone MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE The GXV3140 supports configuration free Plug and Call through Grandstream s peer to peer SIP technology and IPVideotalk service Users are able to receive free lifetime video calling to other GXV3140s on the IPVideotalk network in 3 easy steps 1 Connect the handset to the phone using the handset cable provided Connect the NETWORK cable and the power cable to the GXV3140 using the methods described above and wait for it to boot up After the phone boots up and obtains an IP address through DHCP it will attempt to register to the IPVideoTalk network When the user boots the phone for the first time Account 1 will be registered to the IP Video Talk server with a provisioned extension of 810xxxx 2 If the registration is successful the IPVideoT alk text on the LCD will turn green and an assigned IPVideo Talk number 8xxxxxx specific to this phone will be displayed At this point the phone is ready for making receiving video calls over the IPVideo Talk network 3 Take the phone off hook and dial the number of the any other phone registered to the IPVideoTalk network If the user has purchased two or more GXV3140 IP Multimedia phone the phones are able to establish video calls between each other and the user can immediately experience
60. degree rotating lens perpendicular advanced VGA CMOS camera and sensor anti flickering of images auto focus auto exposure zoom 2x optical 2x digital PIP Picture in Picture audio mute camera block call log video phone book screensaver still picture capture store VGA visual voice _ message indicator Caller ID call waiting ID call waiting flash call transfer call holding call forwarding Do Not Disturb three way conference redial automatic dialing on off hook automatic answering call records volume control voice message _ waiting indicator downloadable custom ring tone AS aoe ares een non en A a A eee See ne A a o a a ci eee a ia e al a e o EE E o a a a i ee Configuration file authentication before accepting changes TFTP HTTP upgrade support allows users to specify different URLs for the server to download from pg eg a E A Lett _ Advanced Server DNS SRV support SIP server failure transfer message waiting indicator and Features custom screensaver Security _ MD5 and MD5 sess DIGEST encoding and authentication Security protection SIP over TLS and SRTP Support for OpenVPN for increased security and control Grandstream Networks Inc GXV3140USERMANUAL Page9of117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 INSTALLATION EQUIPMENT PACKAGING The GXV3140 package should include One GXV3140 Phone Main Case One Handse
61. e Settings menu and select Maintenance Step 3 Press Select F1 or the OK button to access the Maintenance page In the Upgrade tab press the Down arrow twice to select the Factory Reset option Shown in the figure below on rf ae a m Ee kel a Depus Backup 12 15 2009 20 26 e A A A A PPP eme GE Factory CEG Reboot Factory Reset Reset Upgrade Mode S TFIP HITP HTTPS Firmware Server System Config Server ime fice Backspace Grandstream Networks Inc GXV3140 USER MANUAL Page 115 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video Step 4 Press the OK button the phone will display a warning message See figure below 2009 03 18 12 33 8 Upgrade F Reboot Factory gt Do you want to perform a factroy reset Upgrade Mg Firmware Se system Config DO p wl HACKSpPace Step 5 Press the OK button again to select OK The phone will reboot and perform a factory reset RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE Step 1 Login to the system configuration page through a web browser and select Maintenance From the menu on the left select Upgrade and Provisioning This will bring up the upgrade and provisioning page as shown in the figure below ER edo ey keep Live Bach Lei Whats Mew Prode Mei Photos Calendars MON Share A gt El D E agn e DAEMON gt 4 E DAEMON Took tee A
62. e phone s LCD screen If the download is successful the message Download successful will be displayed This means that all of the phonebook entries in the XML file are now stored in the GXV3140 phonebook If the user encounters some error messages please check the correctness of syntax and the filename for the XML file e Example Phonebook File lt 7wml version L U gt lt AddressBook gt versions1 lt version gt lt phgroup gt lt id gt 3 lt 1d gt lt name gt mygroup lt name gt lt ringtones gt lt ringtones gt lt pbareup gt Contacte lt FirstName gt John lt FirstName gt lt LastName gt Doe lt LastName gt lt Phone gt lt phonenumber gt 8765432 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Group gt 0 lt Group gt PhotoUrl gt lt PhotoUrl gt lt Contacto lt Contact gt Grandstream Networks Inc GXV3140 USER MANUAL Page 59 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video lt FirstName gt Lily lt FirstName gt lt LastName gt Lee lt LastName gt lt Phone gt lt phonenumber gt 8100000 lt phonenumber gt lt accountindex gt 0 lt accountindex gt lt Phone gt lt Phone gt lt phonenumber gt 123 lt phonenumber gt accountindex gt 1 lt accountindex gt lt Phone gt lt Group gt 0 lt Group gt sFPhotaUrl gt lt Photo rl gt Contacto CnLac Le lt FirstName gt Alan lt
63. ed The default setting is set to Auto Lens Correction Correct Camera Lens noise The default setting is set to YES It is recommended to set this parameter to YES to reduce camera lens noise and improve video quality Flicker Control Reduces flicker of image shot with a video camera caused by luminance fluctuation of an illuminating light source Users can select 50Hz 60Hz depending on the frequency of the commercial electrical power The default setting is set to Auto Maintenance Device Manager TV Port TV Output Select the desired TV Output type PAL or NTSC Maintenance OpenVPN Settings Enable OpenVPN This enables disables OpenVPN functionality The default setting is No To use OpenVPN functionality it requires user to have access to an OpenVPN server OpenVPN Server The URL IP address for the OpenVPN server address OpenVPN server port The network port for the OpenVPN server By default it is set to 1194 OpenVPN CA OpenVPN CA file ca crt required by the OpenVPN server for authentication purposes Press Upload to upload the corresponding file to the phone Grandstream Networks Inc GXV3140 USER MANUAL Page 42 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den innovative IP Voice amp Video OpenVPN Client OpenVPN Client certificate file crt required by the OpenVPN server for Certificate authentication purposes Press Upload to upload the corresponding file to the phone OpenVPN Client
64. eees 12 Figure 4 Front Side and Back View of GAV21AU Error Bookmark not defined Figure 5 GXV3140 LCD Idle Screen oooocccccccoconccnncccnooccnnonononcnnnonononnnnnnnonnnnrnnnnonnnrnnnnonnnnrrnnnnnnanrrnnrnnannnes 15 Figure 6 LCD IDLE screen displaying RSS News feed and rock 15 Figure 7 LCD IDLE screen displaying Calendar and Weather Forecast ssosesnnnnsssessernnrrreessrrnnnnnees 16 Figure 8 GXV3140 KODA wiewesivcresvinriwessivs eras vdlian 20 Figure 9 Web Browser Interface for GXV3140 0 00 eeeccccccsseeeeeeeeeeeeeceeeceeeeeeeeeseeaeeeeeesseaseeeeesseaseeeeessaaseeees 32 TABLE OF TABLES GXV3140 USER MANUAL Table GK E e ee ee 11 Table 2 GXV Key features at a olance Error Bookmark not defined Table 3 GXV3140 Hardware Specification oooccccoconcococoncnncconnnnconanonnos Error Bookmark not defined Table 4 GXV3140 Technical Specifications n000nnn0annnn0annnnannnnnannnnnnnne Error Bookmark not defined Table Sz LCD ICOM ett egene Ee ees eeE EE 17 Table G GXV3 140 Keypad Ce lte LEE 20 Eeler ene ae en ee ee 30 Table 8 GXV3140 Audio Video Codec Feature Code 30 Grandstream Networks Inc GXV3140USERMANUAL Pageb5of117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video WELCOME Thank you for purchasing the Grandstream GXV3140 IP Multimedia Phone The GXV3140 is designed for the high end enterprise market and is easy to use and configure
65. efeated Gen Custer at You re feeling lucky frisky and Little Bighorn was killed 1890 likely to ESTs _ _ _ _ _ _ _ _ xR e e e e em N m EN arg de mlin E gr fm mp Dm en En Zem Menu Switch Screen Demo Grandstream Networks Inc GXV3140 USER MANUAL Page 16 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Table 5 LCD Icon Definition De Innovative IP Voice amp Video Network a Line 1 Status GS 88 Line 2 Status Line 3 Status i DOE Call related US ES D Call Volume m D Grandstream Networks Inc Connected to the network Failed to connect to the network the icon will flicker between yellow and gray Account 1 is registered Account 1 is not registered The Account and line status are separate Line status will only show busy or idle Line 1 is busy If Line 1 is in a call Account 2 is registered Account 2 is not registered Line 2 is busy If Line 2 is in a call Account 3 is registered Account 3 is not registered Line 3 is busy If Line 3 is in a call Account 1 Auto Answer Account 2 Auto Answer Account 3 Auto Answer Account 1 Call Forward If configured to forward calls unconditional Account 2 Call Forward forward forward when busy or forward on no Account 3 Call Forward answer Volume setting ranges from 0 9 The nine icons represent different volume levels GXV3140 USER MANUAL Page 17 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Ring Volume Phone Sta
66. en to it online To access the Online Music select MENU gt Multimedia gt Online Music After the application loads the user must first set up their account by accessing Options gt Settings where the username and password for LastFM will be prompted The user can then select the musical style that they prefer from the list of available musical styles 2009 04 08 11 308 e Output P Mute mation Minimize Settings Name Back Volume Options Exit Press F1 to adjust the volume see the figure above and press F3 for Options In Options there are several settings the Play Stop option will control the music the Next option will skip the current song and play the next one the Output option allows you to choose the output channel Headset Speaker Stereo Mute and Minimize e ONLINE VIDEO The GXV3140 provides online video streaming application through the integration with Youtube The Online Video application is accessible through MENU gt Multimedia gt Online Video Users can view all the videos on Youtube and the phone provides some default video feeds for users to browse through and select the video of interest These feeds includes Standard Feeds Top Rated Most Popular etc Category Music Sports Entertainment News etc Shows Movies etc Grandstream Networks Inc GXV3140 USER MANUAL Page 76 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4
67. es Adjusting these values will also change the jitter buffer The phone has an algorithm for setting the jitter buffer and the jitter buffer rate is around 20 200ms For end users it is recommended to use the default setting as incorrect settings may influence the quality of audio This defines the encoding rate for G723 vocoder and can be 6 3Kb s or 5 3Kb s Please confirm with your service provider Users can select either Fixed or Adaptive based on network conditions The default is Adaptive User can select Low Medium or High based on network conditions The default is Medium sets the prefix added to each dialed number Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx at least 2 digit numbers 2 xx only 2 digit numbers A exclude 3 5 any digit of 3 4 or 5 147 any digit of 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing the OR operand esa e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers wi
68. ess of the phone Upload User Data Phonebook l Browser Favorite 2 Photo Album Settings l Online Video Favorite Data includes Stock Settings 2 Internet Radio Favorite 2 Social Networks Setting World Photo Favorite 2 Online Music Settings Upload Mode O DefaultServer TFIP HTTP Weather Favorite Upload Server Backspace Grandstream Networks Inc GXV3140 USER MANUAL Page 98 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video e CAMERA This camera setting under MENU gt Settings gt Camera allows the user to modify the camera settings for the GXV3140 Settings such as Color Mode White Balance Flicker Control and Lens Correction can be configured See figure below 2009 04 06 15 45 E Color Mode White Balance Flicker Control Lens Correction Disable 5 Enable e CALL FEATURES The Call Features menu allows the user to configure Call Forwarding methods Forward unconditionally Forward when busy Forward on no answer and other features such as Auto Answer Call Waiting and DND Users can configure the three accounts to different call forwarding schemes Press F1 to Select Call Features and the following screen will be displayed EREET 12 15 2009 as SA Se S Forwarding Other Features All To 8100745 Busy To Acct 2 All To Busy To No Answer To Timeout s No Answer To Timeout s e
69. g I z e mmm Kn Backspace EK Grandstream Networks Inc GXV3140 USER MANUAL Page 99 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice amp Video Other features include configuration for Auto Answer Do Not Disturb Call Waiting Call Waiting Tone and Direct IP Call as shown in the figure below FERNET 12 15 2009 13 59 p Cal Forwarding Other Features Disable Paging Intercom Acct 1 Auto Answer Enable Acct 2 Auto Answer 2 Enable Disable Paging Intercom Acct 3 Auto Answer Enable Disable Paging Intercom Do Not Disturb Enable Disable Call Waiting 2 Enable Disable Call Waiting Tone S Enable Disable Direct IP Call Enable GG Disable After the settings are configured select Save to save and activate the settings e VIDEO SETTINGS Video Settings allows users to configure parameter settings related to the video during call these includes Frame Rate Bit Rate Packet Size Rate Control l Frame reference Only Redundant P frame and Packetization Mode Video Settings can be accessed by selecting MENU gt Settings gt Video Settings Normally users do not need to change the default settings However if the network bandwidth allows it users can increase the frame rate and bit rate for better quality video Grandstream Networks Inc GXV3140 USER MANUAL Page 100 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream
70. guration Menu E g if the phone shows 192 168 0 60 please enter http 192 168 0 60 in the address bar of your browser 3 The default login name for the administrator is admin the default administrator password is set to admin The default login name for end users is user while the default user password is set to 123 NOTE When changing any settings always SUBMIT them by pressing the SAVE button on the bottom of the page For those settings that are shown in the web UI with a dot next to it you must reboot the phone for the changes to take effect DEFINITIONS This section describes the options in the Web configuration user interface As mentioned you can log in as an administrator or an end user Status Displays the Account status Network status and System info of the phone Account 1 3 To configure each of the SIP accounts Advanced Settings To set General settings Call Features Video Settings and Ring Tones Maintenance To set Network Settings Wifi Settings Time Settings Web Telnet Access Upgrade and Provisioning Syslog Debug Language Device Manager and OpenVPN Settings Application Settings To configure settings for the applications Phonebook IM Twitter Facebook Browser settings Internet Radio Photo Album Last FM Youtube World Photo Weather RSS News and Ringtone Manager Grandstream Networks Inc GXV3140 USER MANUAL Page 33 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010
71. h Interval 5 Update Interval im Subscribe 2 Top Stones E World Domestic amp Business a aj 2 Popular Sports D Entertainment Customize feed 1 Customize feed 2 Customize feed 3 Backspace e HOROSCOPE The GXV3140 offers its users the option of subscribing to horoscope updates similar to subscribing to RSS News Feeds This application is accessible by selecting MENU gt Personalize gt Horoscope Users may configure the displayed astrology daily weekly astrology and set the refresh update interval Grandstream Networks Inc GXV3140 USER MANUAL Page 108 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice amp Video 12 15 2009 15 05 e ek Astrology A Aries SS Taurus B Gemini Se Cancer Se Leo Virgo A Libra A Scorpio A Sagittarius Capricorn 2 Aquarius B Pisces Type Daily B Weekly Backspace INFO This screen displays the Account System and Network information and is accessible by selecting MENU gt Info The number and the status of the three SIP accounts can be viewed in the Account tab 09 02 2009 11 27 Account 1 Number 8100580 Account 1 Status Registered Account 2 Number 1010 Account 2 Status Registered Account 3 Number Account 3 Status Unregistered System information such as Product Model Hardware Version Part Number System Up Time Grandstream Networks Inc GXV3140 USER MANUAL Page 109 of 1
72. he account is not registered the icon next to the account will be gray with a red cross on it When all the accounts are registered users can press the Line button when the phone is on hook and select the line used to dial out by pressing the corresponding line button When the phone is off hook the users can toggle between the different lines by pressing the Line button Incoming calls through the three accounts will try to use the corresponding line If this line is busy the icon for the line top left hand corner will be green When a call comes in and the line is busy the next idle line will be used while the icon for that line will flicker between blue and green HANDSET SPEAKER AND HEADSET MODE The GXV3140 allows users to switch from the handset to speaker or headset by pressing the Hook Flash the Headset FUNCTION button or the SPEAKER Button Grandstream Networks Inc GXV3140 USER MANUAL Page 22 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Stream Innovative IP Voice amp Video MAKING A CALL There are several ways to make a call 1 Enter the number e Take the handset off hook or use the speaker headset A dial tone is given adjust account if necessary by pressing the LINE button to select the desired account line See figure below The status of each Line will be displayed on the top and the first one is the account being used to dial out e Enter the number e Press the SEND softkey Bg TA 12 15 2009 19
73. hold to resume the call 3 Multiple Calls Place the current call on hold press the LINE button ee to select another line or accept another call When the line is busy the user hears a call waiting tone notifying the user that a call is waiting Users may toggle between the multiple calls by pressing the Line button and select the line they wish to answer CALL TRANSFER 1 Blind Transfer Press the CALL TRANSFER button 2 7 to place the other party on hold The phone will display the following message Dial Number Blind OR Select Line Attended See Figure below Dial the extension number and press F3 for SEND This will transfer the call to the other party immediately 2 Attended Transfer Press the LINE button i ms to select an idle line to use for attended transfer this will place the other party on hold immediately Dial the number that you wish to transfer to and after confirmation from the party press the CALL TRANSFER button The phone will display the following message Dial Number Blind OR Select Line Attended See figure below Press the LINE button and select the line on hold Grandstream Networks Inc GXV3140 USER MANUAL Page 27 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 SH rd E Line 1 Transfer IPVideoTalk Line 2 Idle Line 3 Idle Dial Number Blind OR Select Line Attended Backspace NOTE ream Innovative IP Voi
74. ime zone is west of the Prime Meridian A K A International or Greenwich Meridian and negative if it is east M3 2 0 M11 1 0 The 1st number indicates Month 1 2 3 12 for Jan Feb Dec The 2nd number indicates the nth iteration of the weekday 1st Sunday 3rd Grandstream Networks Inc GXV3140 USER MANUAL Page 38 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den innovative IP Voice amp Video Tuesday The 3rd number indicates weekday 0 1 2 6 for Sun Mon Tues Sat Therefore this example is the DST which starts from the second Sunday of March to the 1st Sunday of November Maintenance Web amp Telnet Access Disable Telnet Access Method Port Admin Password User Password The default value is No If set to YES the GXV3140 will not allow any telnet access to the phone This defines the access method for web access HTTP or secure HTTPS protocol This defines the port for web access By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizable web ports This defines the administrator password for web interface access Only the administrator can configure the Advanced Settings and Account x pages The password is case sensitive and the maximum password length is 25 characters This defines the user password for web interface access Maintenance Upgrade and Provisioning Lock Keypad for Update XML Config File Password HTTP HTTPS User N
75. ing the call to another extension or to voicemail the default setting is 20 seconds Defines the time out duration on no key entry Default setting is 4 seconds Defines the time out duration on no answer Default setting is 60 second Defines whether or not the call is transferred to the other party if the initiator of the conference hangs up Default setting is set to No Selects whether or not is used as Send This allows the user to configure the general ringtone used for this account Users can choose from different ringtones from the dropdown menu They can also upload mp3 files in Ringtone manager for their own ringtone Users can select up to 3 distinctive ringtones to match incoming caller ID Users can choose from different ringtones from the dropdown menu They can also upload mp3 files in Ringtone manager for their own ringtone APPLICATION SETTINGS PAGE DEFINITIONS Application Settings Phonebook Save Phonebook to PC File Source Clear The Old List Replace Duplicate Items Phonebook Download Mode Phonebook Download Server Allows the user to save the phonebook list to the PC Users can click on the Save button and save the xml file to the PC Configures the file source of the file to be downloaded Users can choose to download from Internet or from Local File The default setting is set to download file from Internet If set to Yes the phone will clear the old phonebook list bef
76. ings for Account 1 2 3 are 5060 5062 5064 Grandstream Networks Inc GXV3140 USER MANUAL Page 44 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Subscribe for MWI Session Expiration s MIN SE s UAC Specify Refresher UAS Specify Refresher Force INVITE Caller Request Timer Callee Request Timer Force Timer Enable 100rel SIP Transport Symmetric RTP Support SIP Instance ID Validate Incoming Messages SIP T1 Timeout SIP T2 Interval Remove OBP from route Den Default is set to No When selected a SUBSCRIBE for Message Waiting Indication will be sent out periodically Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds As a Caller select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use the caller or proxy server as the refresher or select UAS to use the phone as the refresher The Session Timer can be refreshed using the INVITE or UPDATE methods Select Yes to use the INVITE method to refresh the session timer The default setting is Yes If Yes is selected the phone will use the session timer when it makes outbound calls if remote party supports session timer If Yes is selected the phone will
77. io Info Users can also use an Internet radio station for alarm clock or slide show purposes To do this Grandstream Networks Inc GXV3140 USER MANUAL Page 70 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video select the radio to be added and select Options gt Use this for Alarm Clock Slide Show AN rh Ob WG am D 12 15 2009 13 08 j Multimedia Internet Radio Talk Channels 313Entertainment 300 Play Stop 0 00 00 Add To Favorites UseThisFor P Rae aa EA ERA Output P Slide Show reopen ene Download KARN Little Rack AR _ AY Farmington AR Mute LA Minimize Back volume Options Exit e MEDIA PLAYER The GXV3140 Media Player allows users to play music files through the GXV3140 The file formats supported are mp3 ogg wav wma avi flv h263 h264 vp6 mp4 and 3gp To access the Media Player select MENU gt Multimedia gt Media Player Press the OK button or F1 to select the Media Player 12 15 2009 13 08 Open y Open File Open Folder Open Playlist ed Playlist Output LoopPlay P Mute 0 00 Minimize Back Options As shown in the figure above press F1 to adjust the volume of the media player Navigate by Grandstream Networks Inc GXV3140 USER MANUAL Page 71 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream innovative IP Voice amp Video using the Up and Down buttons
78. irmware updates If configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone This field enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone This field enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone The Default setting is YES If DHCP option 66 is enabled on the LAN side the TFTP server can be redirected Please be very careful when configuring this as the redirection could break the phone if this happens during the firmware upgrade The default value is NO Choose YES to enable automatic HTTP upgrade and provisioning Specifies the time period to check for firmware upgrade The default setting is 10080 minutes 7 days Defines the hour of the day to check the HTTP TFTP server for firmware upgrades or configuration files changes Defines the day of the week to check the HTTP TFTP server for firmware upgrades or configuration files changes Defines the rules for automatic upgrade Always Check when F W suffix prefix changes Skip the Firmware Check Authenticate configuration file before acceptance The Default setting is NO Restore to factory default settings Users can choose from Full Reset VoIP Data Reset and User Da
79. it Grandstream Networks Inc GXV3140 USER MANUAL Page 79 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video e SLIDE SHOW The Slide Show application allows the user to select a set of photos and display these photos in a picture slideshow Users can access this application by selecting MENU gt Multimedia gt Slide Show The source folder for the photos includes Local folder an URL World Photos Online Photo Album Shown in figure below Omgmi2zd 3S a 12 15 2009 13 48 WS A 8 GEN EE ge e ke Trd s RRE luede E Rear ILLIA SHWE SITIO wi i e Dy D sae a Ca e 18 mig Source yy Configure Picture Folder oralFolder HTTP URL HTTP URL Interval 5 Background Music Ehrckr AAA File Path PRantare Volume Ba ckspace 123 Save start Exit When the picture slideshow is playing users can also play music simultaneously Users can either select a music file or use the Internet radio for the background music for the photo slideshow The Slide Show application provides a sophisticated photo slideshow for the user APPLICATIONS The GXV3140 provides a collection of useful applications for users and can be accessed via MENU These include the following features Calendar Alarm Clock Calculator Direct IP Call File manager Stock Currencies IP2Locations Weather and Today These features will be introduced in more details
80. l account 1 will be switched to account 2 After the changes are made press Save to save the settings for the changes to take place Similar procedures would apply for all the other accounts Grandstream Networks Inc GXV3140 USER MANUAL Page 91 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video 12 15 2009 13 57 Account Name SIP Server Outbound Proxy SIP User ID SIP Auth ID SIP Auth Password Display Name Backspace 123 e NETWORK SETTINGS This screen allows users to configure the various network connection settings as well as the VLAN and WIFI settings Network settings are accessible by selecting MENU gt Settings gt Network Users may choose to use DHCP PPPoE or Static IP See figure below 04 21 2010 16 48 DHCP PPPoE Static IP PPPoE Account D ee IP Address Subnet Mask Gateway DNS Server 1 DANS Server 2 Backspace 123 In the Other page users may choose to set the Preferred DNS server Layer 3 QoS Layer 2 QoS 802 1Q VLAN tag and Layer 2 QoS 802 1 priority value See Figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 92 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video 04 21 2010 17 00 S SS Si BS Network Connection MA Proxy Preferred DNS Server Layer 3 Qos Layer 2 O05 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value a An A eo Back
81. le ringtones Users can upload their own mp3 ringtone files by selecting the Upload button Users can also delete unwanted ringtone files by selecting the Delete button SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button in the Configuration Menu The web browser will then display a message window to confirm the saved changes Reboot the phone for the new settings to take effect if the settings that you have changed have a dot next to it REBOOTING FROM REMOTE LOCATIONS Press the Reboot button at the top right hand corner of the configuration menu to reboot the phone remotely The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not Click on Yes and the phone will reboot Wait approximately 2 minutes to log in again CONFIGURATION THROUGH A CENTRAL SERVER The Grandstream GXV3140 can be automatically configured from a central provisioning system Grandstream Networks Inc GXV3140 USER MANUAL Page 54 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video When the GXV3140 boots up it will send TFTP or HTTP request to download the configuration file 000b82xxxxxx xml and cfg000b82xxxxxx where 000b82xxxxxx is the MAC address of the GXV3140 The configuration data can be downloaded from the central server via TFTP or HTTP HTTPS A service provider
82. n In addition users may configure the TV OUT mode NTSC or PAL here mr p 12 15 2009 13 58 gt D LED Backlight Brightness ammm es 77 110 LED Contrast LCD Chroma Saturation TW Out Turn Off LCD EA save Note After setting TV out to an external source the phone LCD screen will black out Please make sure that you have plugged in the external output source before selecting this option To return the display to the LCD menu log into the web browser interface and disable TV Out in Device Manager gt TV Output Otherwise you will need to reboot the phone to enable the LCD screen Grandstream Networks Inc GXV3140 USER MANUAL Page 96 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video e MAINTENANCE There are four tabs on the Maintenance setting screen under MENU gt Settings gt Maintenance Upgrade Factory Functions Debug and Backup Users can configure the upgrade mode and firmware server IP address URL on the upgrade tab Once this is saved users can choose to reboot the phone to upgrade the firmware Similarly a factory reset can be performed on the Factory Functions tab A more detailed step by step guide will be given in the Restore to Factory Default Settings section that follows Reboot Factory Reset Upgrade Mode Firmware Server System Contig Server Backspace The Factory Functions page provides some te
83. na nd erotica en eee ee 34 ADVANCED SETTINGS PAGE DEFINITIONS 0 uuscsccccccccccecccceccnnsneeeteeeceeeeeeeeeeeseeeeeeeaaaaaaaaaeesseeeees 35 MAINTENANCE PAGE DEFINITIONS ccccccccccccceeeeeeeeeeeeeeaaaeaaaeeeeseeaaaaeaaaeeesseeaaaanageeeeeeeeaaas 37 SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS ccscccccccceceeeeeeeeeeeenaneeeeeesseseeeeeeeeeetees 43 APPLICATION SETTINGS PAGE DEFINITIONS cooociccccccccccnncccncccnnnnncnanannncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 49 SAVING THE CONFIGURATION CHANGES cooooooccccnccconnnnnnoccnonoconnnnnnnccnnnnnnnnnnnnnncnnnncnnnnnnnnnnrnnnnnnnnnnnas 54 REBOOTING FROM REMOTE LOCATIONS ENEE 54 CONFIGURATION THROUGH A CENTRAL SERVER cocccccoccnnccocccccnnnnnnnnncncnnnnnnnnnnnnnnnnnnennnnnnnnncninnnnns 54 LCD MENU AND FEATURES o oooocccoccccococcnnnccnnncnnnancnnanrnnanrnnanrnnnarenaannnannns 96 PHONE RE 56 SR ca TO o 60 o SP PP e 61 SOCIAL NE TIO EE 63 INSTAN IIE GORING HU arosine iiiaae 63 Ag 64 EE 66 WEB BROWSER ei A ES 67 MUETIMED Atenas 69 INTERNE F A toa 69 Eeer 71 FACIES EE 72 PHOTO ALEDO Mi aaa 73 EE 75 INCINE MO cy ege ee 76 ONNE VIDEO totor 76 WEE 78 EE 80 le e Re ae eee er ne ee eee 80 CF TE E 80 A Clee ey ener etre err E Per eee et o eee eee rere ee ee rere re 83 NG TAT OA topos 84 PE rt E E hectare E E EE E E E 84 FILE MANAGE titi A 85 SA A nn A TE rer AA E AE 86 CURAE NOE I a oa 87 VEZEO CATION ee 87 TODAY cece eter e A to 88 AP 89 ei RR Le 91 Grandstream Network
84. ne Press the Download button to trigger the file download Local File If the user has selected Local File for File Source press Browse to bring up a file selection menu to select the local file to upload to the phone Application Settings World Photo Save Favorites to PC Allows the user to save the Favorites list to the PC Users can click on the Save button and save the xml file to the PC Grandstream Networks Inc GXV3140 USER MANUAL Page 52 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 File Source Clear The Old List Replace Duplicate ltems Download Mode Download Server Download Now Local File Den Configures the file source of the file to be downloaded Users can choose to download from Internet or from Local File The default setting is set to download file from Internet If set to Yes the phone will clear the old favorites list before downloading the new file The default setting is set to No If set to Yes the phone will replace any duplicate items in the phone with the item in the new file The default setting is set to No Selects the file download mode for the download server Users can choose from TFTP HTTP OFf The URL IP address of the file download server This allows the user to download the data file from the download server to the phone Press the Download button to trigger the file download lf the user has selected L
85. nfigure various settings on the Twitter application by selecting Grandstream Networks Inc GXV3140 USER MANUAL Page 65 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Options gt Settings in the Twitter application In the Twitter settings page users may add delete edit account information configure the service URL and list specify the retweet format display limit and refresh interval for Twitter See Figure below Sgt 2 E 12 15 2009 12 43 Social Networks Twitter Settings i Users List k Delete Edit Username Password EE Save Password 2 Auto Login Backspace abc e FACEBOOK The built in Facebook application helps the users to connect and share with the people in their lives ovi238 Li Cf Social Networks Facebook im Home Facebook helps you connect and share E Status with the people in your life 12 15 2009 12 43 e Photo La Links Login The Facebook application is accessible through MENU gt Social Networks gt Facebook Grandstream Networks Inc GXV3140 USER MANUAL Page 66 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice amp Video In the Facebook application press the Login softkey to configure the login information for Facebook See the figure below It is advised to use the web configuration interface for to configure the user account login for easier configuration The GXV3140 will keep the login informati
86. ocal File for File Source press Browse to bring up a file selection menu to select the local file to upload to the phone Application Settings Weather Local City City Code Refresh Interval s Update Interval m Degree Units Save Favorites to PC File Source Clear The Old List Replace Duplicate Items Download Mode Download Server Download Now Enter the zip code of the city the user wishes to receive weather updates The interval in seconds for information refreshing The default setting is 40 seconds The interval in minutes for information updating The default setting is 40 minutes Allows the user to specify the degree unit for the temperature to be displayed Fahrenheit or Celsius The default unit is set to Fahrenheit Allows the user to save the Favorites list to the PC Users can click on the Save button and save the xml file to the PC Configures the file source of the file to be downloaded Users can choose to download from Internet or from Local File The default setting is set to download file from Internet If set to Yes the phone will clear the old list before downloading the new file The default setting is set to No If set to Yes the phone will replace any duplicate items in the phone with the item in the new file The default setting is set to No selects the file download mode for the download server Users can choose fr
87. od can also be specified here Ji 1i 2 3 a Dem zg D 4 Screen Saver Picture Folder HTTP URL Interval s Time Out my LCD Auto Power Off Time mi For the screensaver users can configure the phone to use photos from these various sources default folder customized folder HTTP URL World Photos Photobucket Flickr and Phanfare The Interval Time Out period and the LCD Auto Power Off time can also be configured here For the background users can select from 3 different patterns or select a customized background from a file folder Users can configure the image position to stretch whole tile or scale tile See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 104 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video 12 15 2009 15 07 Desktop Background Picture LS ELCH Wm Scale Tila jaj SE re Image Position e LANGUAGE This screen allows users to select the preferred language Users can download the corresponding Language File from the TFTP HTTP server to expand to the language selection menu Currently the GXV3140 supports a wide range of 12 languages English French German Spanish Chinese Traditional Chinese Simplified Dutch Japanese Korean Italian Portuguese and Polish J4 1 2 3 a 2009 04 08 11 35 E Personalize Language Select Language Language File Download Mode 8S Of Hat HITIP Language
88. om TFTP HTTP Off The URL IP address of the file download server This allows the user to download the data file from the download server to the phone Press the Download button to trigger the file download Grandstream Networks Inc GXV3140 USER MANUAL Page 53 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Local File lf the user has selected Local File for File Source press Browse to bring up a file selection menu to select the local file to upload to the phone NOTE Users are able to locate the corresponding international city code on Yahoo Weather http weather yahoo com Search for the city where you are located and use the 8 digit city code located in the web browser address bar as part of the web URL to configure the phone Application Settings RSS News Refresh Interval s The interval in seconds for information refreshing The default setting is 15 seconds Update Interval m The interval in minutes for information updating The default setting is 10 minutes Subscribe Provides a list of RSS feed category for users to subscribe to These categories includes World Domestic Business Sci Tech Popular Sports and Entertainment RSS Feed 1 2 3 Enter the URL IP address of the websites that the user wish to subscribe to Application Settings Ringtone Manager Ringtone File Manager The manager allows users to centrally manage their ringtone files It shows all the currently availab
89. on for the accounts so that the users only need to setup the login credentials once 12 15 2009 12 43 Jiii Z3 a en Fl em A E Home a srm d Photo Please choose the user to login Facebook 3 Links Leen Ewy LOFIN EXIT After the user has configured the account information and logged in successfully they can start to receive updates and explore all the functionalities of the Facebook with this application 12 1 Login to Facebook to enjoy the full functionality of Grands this to happen go to the normal Facebook login page Email gxval400grandstream com H Password or Sign up for Faceb WEB BROWSER The GXV3140 provides users with a full HTML Web Browser for Internet browsing The web browser is Grandstream Networks Inc GXV3140 USER MANUAL Page 67 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video accessible by selecting MENU gt Web Browser After selecting OK it may take several seconds to load the web browser When the web browser has finished loading a default page displaying Hello welcome to GXV3140 shows up on the screen E 712 3 n 09 02 2009 11 158_ GXV3140 IP Multimedia Phone FT gt i file f app ntmiindex html oy orf gei Backspace Ro Down Options Users can then press F4 corresponding to the Options to move Forward and Backward on web page
90. onnected via the USB port For example you can connect a USB flash drive to save captured pictures or use a USB keyboard or mouse for the built in web browser 3 5mm stereo headset connector port Audio video output port which can be connected to external peripherals e g TV Phone handset connector port 10 100Mbps RJ 45 port connecting to PC 10 100Mbps RJ 45 port connecting to Ethernet 12V DC Power connector port The GXV3140 can be mounted on the wall there are two slots on the back of the phone for wall mounting See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 11 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video Figure 3 Wall Mount for GXV3140 Eos biome De Disi Liz ispali rizi A CE Maciel 03140 d y The phone can be mounted on the wall via the two slots on the back of the phone PHONE STAND The GXV3140 can also be placed on the table via the phone stand See figure below Figure 4 Phone Stand for GXV3140 Ste hama Oe Detese Us Inge iy Sa A CE Maciel 03140 dE op GER The GXV3140 has two positions for the stand on the back of the phone each position supports a different angle Grandstream Networks Inc GXV3140 USER MANUAL Page 12 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video CONNECTING THE GXV3140 IP MULTIMEDIA PHONE 1 Connect the handset with the phone card prow
91. onvert to Pressing F3 selects OK and the conversion result will be displayed below See figure below Oat 23 WE e 12 15 2009 13 53 em emm gem wegen Fram Currency To Currency Amount Conversion Result 2235 0000U5D 1537 4565EUR fe eS a Lr uy Backspace OK EXIt e IP2LOCATION The IP2Location Application provides the users with a tool to resolve the IP address to the location and is accessible through MENU gt Applications gt IP2Location The user need to enter the IP address and press F4 to Search this application would provide the following information based on the IP address given Country Region City Latitude Longitude Time Zone and Weather Code This information is useful when configuring the phone to provide personalized settings based on your location For example The IP address 67 110 250 152 is mapped to Yorba Linda in California USA The time zone is UTC 07 00 and the weather code is USA1267 See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 87 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video 12 15 2009 13 54 vi 23sag Applications IP2 Location IP Address Country us Region CALIFORNIA city YORBA LINDA Latitude Longitude 33 889 702 117 775002 Time Zone UTC 07 00 Weather Code USCAIZ67 Backspace Search Clear e TODAY The GXV3140 introduces a convenient Today application for
92. ore downloading the new file The default setting is set to No If set to Yes the phone will replace any duplicate items in the phone with the item in the new file The default setting is set to No Selects the file download mode for the download server Users can choose from TFTP HTTP Off The URL IP address of the phonebook download server Grandstream Networks Inc GXV3140 USER MANUAL Page 49 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Download Interval Min Download Now Local File Application Settings IM Google Talk MSN QQ Yahoo C ien innovative IP Voice amp Video The interval at which the phonebook will be downloaded from the download server in Minutes The default setting is 0 This allows the user to download the data file from the download server to the phone Press the Download button to trigger the file download If the user has selected Local File for File Source press Browse to bring up a file selection menu to select the local file to upload to the phone This allows users to configure their account login for Google Talk MSN QQ Yahoo Messenger Click on ADD and the user will be prompted to enter the username password for authorization The user can choose to delete the account later if he she desires Application Settings Twitter Auto Refresh Time Retweet Format View Name Page Limit Account Server Set the auto refresh
93. r to transfer a call to another extension or number Places the call on hold Conference button connects the caller callee to the conference Sends a new number or redials the last number dialed Turns the Speaker ON or OFF Ni Grandstream Networks Inc GXV3140 USER MANUAL Page 21 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video Navigation Buttons These arrows keys serve as up down left right button when used in the GXV3140 s menus The middle button is used as the submit select button d 3 When the phone is idle the up and down arrow can be used to increase decrease the volume When the phone is in loopback mode or during a video call use the up down arrow to adjust exposure settings and use the left right arrow to zoom in and out MULTIPLE SIP ACCOUNTS AND LINES The GXV3140 supports up to 3 independent SIP accounts Each account may have separate SIP servers usernames and NAT configurations Press the LINE button to view the status of the 3 lines and press the corresponding FUNCTION button to select the account to use for dialing out When the phone is off hook press the LINE button to switch between different SIP accounts For example let s say that you configure 3 SIP accounts Account Account2 and Account3 The registration status of each account is displayed on the desktop If the account is registered the icon next to the account will be in yellow and purple If t
94. rd USB mouse USB wireless adapter detected Ed D OOO Wireless signal strength Range from 0 4 The signal strength is currently 3 Grandstream Networks Inc GXV3140 USER MANUAL Page 19 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video Figure 9 GXV3140 Keypad Soft Keys Phone Book Message Line Navigation Keys Menu OK Key Camera Loopback Transter Hold Conference Send Speaker Standard Keypad Table 6 GXV3140 Keypad definition EI 4 function soft keys that correspond to the functions displayed on the LCD F2 F3 F4 Fee Line Account selection Three independent SIP accounts may be configured and the Line button can be used to choose the line account to be used Retrieve video voicemail message or other messages A Phonebook LU Standard telephone keypad The key can act as a send key 1 0 In the input mode if an English alphabet needs to be entered press the corresponding numerical key multiple times 2ABC For example if the user wishes to enter B press 2 three times if the user wishes to enter Y press 9 four times 3DEF Grandstream Networks Inc GXV3140 USER MANUAL Page 20 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 AGHI but 6mno Tears Bruv Qwxyz Den Innovative IP Voice amp Video Camera Loopback button This button Enables or Disables the camera display on the local LCD Call Transfer Allows the use
95. rks Inc GXV3140 USER MANUAL Page 34 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video ADVANCED SETTINGS PAGE DEFINITIONS Advanced Settings General Settings Local RTP Port This parameter defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel O will use this port _value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 4 for RTP and port_value 5 for its RTCP For video channel 0 will use port_value 2 for RTP and port_value 3 for its RTCP channel 1 will use port_value 6 for RTP and port_value 7 for RTCP The default value is 5004 Use Random Port When set to YES this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXV 3140s are behind the same full cone NAT The Default setting is YES This parameter must be set to NO before Direct IP Calling will work Keep alive Intervals s This parameter specifies how often the GXV 3140 sends a blank UDP packet to the SIP server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds STUN Server The IP address or Domain name of the STUN server STUN resolution results are displayed in the STATUS page of the Web UI Only non symmetric NAT routers work with STUN Default STUN server stun ipvideotalk com Use NAT IP The NAT IP address used in SIP
96. roxy for the applications Users can specify the proxy server for the phone will send the packets to and proxy server will act as an intermediary to route the packets to the destination See figure below The HT TP HTTPS FTP proxy field defines the URL of the proxy server and the protocol to be used The field No proxy defines the destination IP address where no proxy server is needed The phone will not use a proxy server when sending packets to the destination IP address specified T ee d AE 04 21 2010 16 48 HTTP Proxy tom wmd D Apply to other protocol HTTPS Proxy mee FTP Proxy No Proxy e TIME SETTINGS The GXV3140 allows the time to be updated automatically through an NTP Server Users must define the Time Zone or use a Self defined Time Zone You can also specify the display format for the time and date This application is accessible by selecting MENU gt Settings gt Time Grandstream Networks Inc GXV3140 USER MANUAL Page 95 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video 12 15 2009 13 58 _ a gt im AA j e a NTF Server Time Zone Self defined Time Zone Time Display Format Date Display Format D Fh E wm lr enen mp T F T Bd ckspace e DISPLAY SETTINGS This screen allows the user to adjust the LCD Backlight brightness LCD Contrast and LCD Saturatio
97. rs may browse through or delete the phone book records See figure below EED E _ 12 15 2009 12 32 el Used 1 Total 500 eg a Curso search Options Exit 5 By Messages Enter the Menu by pressing F1 and then select Messages The LCD screen will display the Message Inbox Outbox Sent messages and Draft messages Select the message and press F3 for Options and then select Dial to dial out to the number See figure below Grandstream Networks Inc GXV3140 USER MANUAL Page 24 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 CE iren Innovative IP Voice amp Video an1235 12 15 2009 19 46 1 Ea Outbox Ei sent At Messages 6 On hook Dialing Without lifting the handset off the hook simply dial the number and press F3 to SEND This phone will dial the number and the audio will be output via speakerphone The phone will use the primary account to dial out To user other accounts to dial out press the LINE key to select the account and then dial the number See figure below 29123 e 12 15 2009 19 20 10 Grandstream Networks Inc GXV3140 USER MANUAL Page 25 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Stream Innovative IP Voice amp Video DURING CALLS ANSWERING CALLS 1 Single Incoming call When the phone rings you can use the headset handset or speaker to answer the call The user may also press the SPEAKER button
98. s By selecting URL under Options the user can enter the URL of a website The user can press the F3 button which corresponds to the Tab option to toggle the curser Similarly users can choose Zoom under Options to zoom in and zoom out of a webpage Select Exit to exit the web browser The figure below shows the screen of the web browser while visiting a website ns A EE a S AM Bees Google Web Images Maps News Video Gmail more Y Google Signin Advanced Search O O le Preferences Google Search I m Feeling Lucky Language Tools Backspace es abc Tab Down em Options When the user is browsing the web they can select Bookmarks or Save URL for easier future reference Grandstream Networks Inc GXV3140 USER MANUAL Page 68 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream Innovative IP Voice amp Video 0401123 0 GXV3140 IP Multimedia Bhan E Ca File html index html 12 15 200913 07 amp Forward Backward ent eal a Cy oy oa o gt a Back Backspace Tab Down Options MULTIMEDIA The GXV3140 provides Multimedia applications such as Internet Radio Media Player Photo Viewer Photo Album Gstris Online Music Online Video World Photos and Slide Show These multimedia applications provide entertainment and interactivity to the user making the GXV3140 a top IP multimedia phone in its class
99. s Inc GXV3140USERMANUAL Page3of117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video ACCOUNT e 91 NETWORK SERIO Soano teo 92 E Eer 95 EE 96 NAAT NAN O peed ee 97 CAMERA dis 99 CAL FEATURE Siena 99 A ear ne ees ee E eee 100 PERSONALIZE cece cca elisa o AAA 101 SE 101 EE 103 Sie 104 TING AG rotatoria 105 NE OF rica 105 TONE e E E 107 e 108 eler e 108 o AAA 109 ADDITIONAL TIPS FOR THE GXV3140 IP MULTIMEDIA PHONE 110 CUSTOMIZING THE GXV3140 IP MULTIMEDIA PHONE 113 SOFTWARE Eege 113 UPGRADE VIA KEYPAD MENU eege 113 UPGRADE VIA WEB BROWSER CONFIGURATION DAGE 113 NO LOCAL TFTP SERVERS coccion 114 CONFIGURATION FILE DOWNLOAD Damen neneer net ne neta tte eters ttre sloorttija ptos 114 RESTORE FACTORY DEFAULT SETTINGS ccecceeeeeeeseeeseeeeneeees 115 RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU 115 RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE sssssss111111111sssss11 116 EXPERIENCING THE GXV3140 MULTIMEDIA PHONE 0 117 Grandstream Networks Inc GXV3140USERMANUAL s PPage 4of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video TABLE OF FIGURES GXV3140 USER MANUAL Figure 1 ei GX V5 AO NN 11 Figure 2 Wall Mount Tor GAYS EE 12 Figure 3 Phone Stand for GXV3140 cecccccccssseeeecccesseceecceeueeeccceeeseceecseaaeeeecssaueeeesseaageeeesseauseseessaaaae
100. s to PC File Source Clear The Old List Replace Duplicate Items Download Mode Download Server Download Now Local File Start the embedded mini browser in LCD once the phone boot up The default setting is No The mini browser home page The Default is file html index html Allows the user to save the bookmarks list to the PC Users can click on the Save button and save the xml file to the PC Configures the file source of the file to be downloaded Users can choose to download from Internet or from local file The default setting is set to download file from Internet If set to Yes the phone will clear the old bookmarks list before downloading the new file The default setting is set to No If set to Yes the phone will replace any duplicate items in the phone with the item in the new file The default setting is set to No Selects the file download mode for the download server Users can choose from TFTP HTTP Off The URL IP address of the file download server This allows the user to download the data file from the download server to the phone Press the Download button to trigger the file download If the user has selected Local File for File Source press Browse to bring up a file selection menu to select the local file to upload to the phone Application Settings Internet Radio Save Favorites to PC File Source Clear The Old List Replace Duplicate Items
101. sible by selecting MENU gt Applications gt Weather It provides a list of weather updates from major cities sorted by their geographical location users can configure the phone to display these updates on the desktop by toggling to the city and select Options gt Add to desktop 12 15 2009 13 55 Yorba Linda CA US Mostly cloudy Temp 6 7 F Humidity 36 e Africa TT era a Tue Wed y 43F 67F 43F 3F Add City Options Exit If users cannot find their city in the city list the weather application provides a tool for the user to search and add the city Press F1 to Add City cities can be searched by using the city code or the city name After the city shows up in the search result the city will be added to the list once the Grandstream Networks Inc GXV3140 USER MANUAL Page 89 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 tream Innovative IP Voice 4 Video user has confirmed it grizan 12 15 2009 13 56 _ Applications Weather Add City Search Result Los Cabos Mexico NE 2 Los Surgentes Argentina E Los Angeles Argentina OK However if the user wishes to display the weather update from this city on the desktop it must be added to the Desktop Cities list Mostly cloudy Add te rayar Temp 67 E Delete Humidity 36 Delete all Settings gt 1 Download Detail Wed E 22p Back dd City Options Exit NOTE Users
102. sroBum DI Products News 29 23 J Werther 19 MEET A A Pelotas e Trent y i m mw es Enn Multimedia x Eh El A Took Basan Gat GXV3140 Multimedia Phone Administration interface Network Spuer Enjoy wang Doug Web Access j When mouse ove BEER a 2 em epps appenra ia Upgrade and Peoicalng Upgrade Via HTTP ale pou ere GI Syslog Hema maari and Captura Facist Finmware Server Path 2 fr ipsdeotalk comps action Language e Tt ERA Config Server Path im grandam comics Firmware F e Prefix Iumware pe Posts E Config Pie Preia Contig File Postfix Automatic Upgrade Piven Automate Upgrade interval 10050 o Automatic Upgrade Rule eeng Chick Authenticate Cond Tie Fives Factory Reset fuesen Same EZ Ai Rights Roserei Grangereaam Networks inc 2009 Grandstream Networks Inc GXV3140 USER MANUAL Page 116 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video Step 2 At the bottom of the page click on the Reset button for Factory reset after selecting the degree of factory reset Full Reset User Data Reset VoIP Data Reset A dialog box will pop up as shown in figure below Windows Internet Explorer V Factory reset will erase all your settings and will reboot the device are E you sure to continue Cancel Click on OK to restore the phone to factory settings EXPERIENCING THE GXV3140 MULTIMEDIA PHONE
103. st Visited Mb Getting Started Latest Headlines DAEMON SE E DAEMON Tools Lite AstroBurn E Products News 29 29 Weather GEN 2 IP lookup ez Translate gt A Done ACCESSING THE WEB CONFIGURATION PAGES The GXV3140 Web Configuration Interface URL is hitp Phone IP Address where the Phone IP Address is the IP address displayed on the phone s LCD screen To access the phone s Web Configuration Menu e Connect the computer to the same network as the phone Grandstream Networks Inc GXV3140 USER MANUAL Page 32 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Make sure the phone is turned on and shows its IP address on the LCD display Open a Web browser on your computer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and password to access the Web Configuration Menu The computer has to be connected to the same sub network as the phone This can easily be done by connecting the computer to the same hub or switch as the phone is connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the phone using the PC port on the phone 2 If the phone is properly connected to a working Internet connection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 You will need this number to access the Web Confi
104. sting diagnostics for the LCD camera and audio on the GXV3140 See figure below j F 20041235 LE poo o PEA BE emm i Settings Maintenance Uperade Factory Debug 12 15 2009 13 58 Keypad LED Diagnostics LCD Diagnostics Tum Off LED Video Loopback Audio Loopback Exit The Debug page as shown in the figure below contains the built in debug tools for the GXV3140 The Grandstream Networks Inc GXV3140 USER MANUAL Page 97 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 tream debug tools make it more convenient to obtain corresponding information and traces when the system encounters problems To start capturing traces users need to Enable Application Debug and press the Start button next to the Capture Packets option The captured traces are available for download through the web configuration interface and can be sent to Grandstream Support for troubleshooting 12 15 2009 13 58 Settings Maintenance gg o tons Debus Eed Capture Packet _ E Enable Application Debug Yes No The Backup functionality provides users with Backup Restore functionality making it easy to backup any current configuration settings on a regular interval daily weekly monthly and restore these settings on the phone if needed Users can choose to upload the data to a default server or a user defined TFTP HTTP upload server The file uploaded will be a file associated with the MAC addr
105. t One Phone Cord One Universal Power Supply One Ethernet Cable One Phone Stand One Headset Dongle One Quick Start Guide So ee ee aS YS SAFETY COMPLIANCES The GXV3140 phone complies with FCC CE and various safety standards The GXV power adapter is compliant with the UL standard Only use the universal power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If you purchased your GXV from a reseller please contact the company where you purchased your phone for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not use a different power adapter as this may damage your phone This type of damage is not covered by the warranty Grandstream Networks Inc GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 10 Updated 12 2009 CE sen Innovative IP Voice amp Video CONNECTING THE GXV3140 IP MULTIMEDIA PHONE Figure 2 Connecting the GXV3140 Table 4 GXV3140 Connectors 1 SD Card Slot 2 USB Port Headset Jack RCA Video Audio Jacks RJ11 Jack PC Ethernet Port Network Ethernet Port 8 Power Jack WALL MOUNT SD Card Slot USB devices may be c
106. ta Reset After the selection is made press the Reset button to factory reset the phone Note Users can use the backup restore functionality of the phone prior to the factory reset The URL IP address for the syslog server Select the level of logging for syslog The default setting is NONE GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Page 40 of 117 Updated 04 2010 Maintenance Debug Capture Trace View Trace Enable Application Debug Maintenance Language Language Den innovative IP Voice amp Video There are 4 levels INFO DEBUG ERROR and WARNING Syslog messages are sent based on the following events Product model version on boot up INFO level NAT related info INFO level Sent or received SIP message DEBUG level SIP message summary INFO level Inbound and outbound calls INFO level Registration status change INFO level Negotiated codec INFO level Ethernet link up INFO level SLIC chip exception WARNING and ERROR levels Memory exception ERROR level Press START to start capturing a trace and press STOP to abort the capture process Press LIST to view the list of captured traces It will show the time the trace was captured Click on the name of the file to download and view the trace When set to YES the trace captured will contain debug messages The default setting is NO Selects the language setting for the phone Maintenance Device Manager LCD Screen Sa
107. tailed parameter list please refer to the corresponding firmware release configuration template Grandstream Networks Inc GXV3140 USER MANUAL Page 114 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 stream Innovative IP Voice amp Video When a Grandstream Devices boots up or reboots it will issue a request for a configuration XML file named xxxxxxxxxxxx xml followed by a file named cfgxxxxxxxxxxxx where xxxxxxxxxxxx is the MAC address of the device i e cfg000b820102ab The configuration file name should be in lower case letters For more details on XML provisioning please refer to http www grandstream com support gxv_series phone gxv3140 documents gxv3140 xml_provisioning paf RESTORE FACTORY DEFAULT SETTINGS WARNING Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider There are two methods to restore the GXV3140 to the factory default settings RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU The steps to restore the phone to factory default settings through the LCD menu are as follows Step 1 Select MENU F1 or the OK button to access the phone menu and select Settings Step 2 Press Select F1 or the OK button to access the phon
108. th leading digit 2 replacing the 2 with 011 when dialed Grandstream Networks Inc GXV3140 USER MANUAL Page 47 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Early Dial Refer to Use Target Contact Auto Answer Send Anonymous Anonymous Call Rejection Special Feature Enable Call Features Call Forward Unconditional Call Forward When Grandstream Networks Inc Den innovative IP Voice amp Video 3 Default Outgoing x Allow any length of numbers Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e A1900x prevents dialing any number started with 1900 e lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers The default se
109. ting MENU gt Applications gt Direct IP Call In the IP address field enter the IP address of the other party and press the F3 key which corresponds to the SEND option on the LCD as shown in the next figure 9 13 52 IP Address Grandstream Networks Inc GXV3140 USER MANUAL Page 84 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 andstream Innovative IP Voice 4 Video e FILE MANAGER The GXV3140 provides a file manager as a tool to manage files such as music pictures and documents Users can manage their documents efficiently through the File Manager This is accessible by selecting MENU gt applications gt File Manager 23 mth 12 15 2009 13 52 TE 0008 D E ono Te noes a Calendar Alarm Clock Calculator Direct IP Call Select As shown in the figure below users can access different folders to manage their files Ringtones and screenshots are stored in separate folders If a USB device is connected its contents will also be displayed in the File Manager 12 ringtone screenshot video Users can copy files by pressing Options gt Copy and after copying they can choose to paste the files to the desired directory by selecting Options gt Paste GXV3140 USER MANUAL Page 85 of 117 Grandstream Networks Inc FIRMWARE VERSION 1 0 3 24 Updated 04 2010 CE iren Innovative IP Voice amp Video e STOCK The GXV3140 includes a Stock Market monitoring application that conveniently re
110. to send receive messages between the device and the GXV3140 This application is accessible by selecting MENU gt Messages 20147123 05 07 2009 20 018 _ Messages 810014 1 Welcome Enjoy using t 05 07 2009 20 00 Options Grandstream Networks Inc GXV3140 USER MANUAL Page 61 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 ndstream As shown in the figure above users can create view and manage their messages When the user presses F3 to select Options the user can dial the number of the sender save the number of the sender or delete the message s When the user receives a message the following notification will show up on the LCD screen 2009 03 18 14 33 ER a New Message You have 1 new message press OK to view Press F3 to Select OK This will open the message for the user to view Nr 2 3 E 05 07 2009 20 01 M GE BW Messages Inbox From 810014 05 07 2009 20 00 Account Message Velcome Enjoy using the GXW3140 IP ultimedia phone Reply Transmit Delete As shown in the figure above the users can choose to Reply Forward or Delete the message Note e Messages can be sent to more than 1 receiver To send to multiple receivers separate the numbers with a semicolon For example send to three recipients 1331 1332 1333 e Currently the maximum content length of the message is 128 characters Grandstream Networks Inc GXV3140 USER MANUAL Page
111. trieves current information regarding the stock market This application is accessible through MENU gt Applications gt Stock 09 02 2009 13 218 NASDAQ COMPOSITE INDEX 1967 07 usp 09 02 20 11 Nasdaq Indices DA NYSE SEP std ae Open 1960 07 pe High 1976 35 No chart available pa EES Low 1958 51 Last Updated at 13 21 Add Stock Retresh Options Exit As shown in the figure above the users can use the Add Stock option by pressing F1 This adds a new stock to the list after you enter the stock symbol GEEEETFT 12 15 2009 13 53 a a 5 NASDAQ COMPOSITE INDEX DA NEE TT 2201 05 usp 12 15 21 52 SRP S00 Nasdaq Indices DARTE Open 2203 54 IER High 2217 63 No chart available CAC NTETF Stock Symbol rr DR Ter AF oS f alt Se IN ei E Fe ke BK a A A Users can refresh the contents by pressing F2 for Refresh and press F3 for Options to delete or delete all stocks Also in Options gt Settings users can define the refresh interval update interval color option and enable disable images Grandstream Networks Inc GXV3140 USER MANUAL Page 86 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 dstream Innovative IP Voice 4 Video e CURRENCIES Users can use this application to perform currency conversions this application is accessible by selecting MENU gt Applications gt Currencies Users must enter the currency to convert from as well as the currency to c
112. tting is NO Use only if the proxy supports 484 response The default is NO If set to YES then for Attended Transfer the Refer To header uses the transferred target s contact header information The default setting is NO If it is set to YES the GXV3140 will play a beep sound and answer the phone automatically on the speaker If set to YES the From header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying The default setting is NO The default setting is NO If set to YES any anonymous call will be rejected with 486Busy message Different soft switch vendors have special requirements therefore users may need to select special features to meet these requirements Users can choose from Standard CBCOM RNK China Mobile ZTE IMS and Mobotix depending on their need The default setting is Standard The default is set to YES If it is set to NO call features are disabled Sets the number to forward to unconditionally Sets the number to forward to when busy GXV3140 USER MANUAL FIRMWARE VERSION 1 0 3 24 Page 48 of 117 Updated 04 2010 Busy Call Forward When No Answer Delayed Call Forward Wait Time s No Key Entry Timeout S Ring Timeout s Transfer on Conference Hangup Use as Dial Key Account Ringtone Ring Tone Den Innovative IP Voice amp Video Sets the number to forward to when no answer The wait time before transferr
113. turer warranty e This document is subject to change without notice The latest electronic version of this user manual is available for download http www grandstream com support gxv_series phone gxv3140 documents gxv3140 usermanual englis h paf Grandstream Networks Inc GXV3140 USER MANUAL Page 6 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 De Innovative IP Voice amp Video e Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted PRODUCT OVERVIEW Figure 1 Front Side and Back View of GXV3140 Front View Side View Back View Table 1 GXV Key features at a glance Open Compatible SIP 2 0 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS A i Standards record and SRV DHCP PPPoE TFTP NTP e j Interfaces _Two 10 100Mbps Ethernet Ports 1 USB 2 0 port 3 5mm stereo headset port EE 0 Extraordinary Audio Advanced DSP for audio Silence Suppression VAD CNG AEC AGC Quality Extraordinary Video j Supports real time video H 263 H 263 and H 264 codec even when operating Quality _ under low bandwidth 32kbps 1 Mbps _ Advanced Video 4 3 digital TFT color LCD with 480x272 resolution 45 degree rotating lens Features perpendicular Advanced VGA lens auto focus auto exposure zoom 2x optical 2x digital
114. tus Screen Layout Icon AR LAE DUR RP E Audio Output 05 5 fe eer Grandstream Networks Inc Den Innovative IP Voice amp Video Ring volume ranges from 0 9 Camera disabled Do Not Disturb DND Missed Call If there is a new missed call the icon will flicker Mute First Desktop Small Layout The Small Big layout Second Desktop Small Layout can be selected in the First Desktop Big Layout Personalize gt Screen Layout menu Second Desktop Big Layout Third Desktop Big Layout Fourth Desktop Big Layout The headset is in use and is off hook The headset is plugged in The phone is on speaker The handset is off hook IM is not logged in The icon is displayed at the right hand side of the status bar GXV3140 USER MANUAL Page 18 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video LI IM is logging in the icon will flicker between blue and gray There is a new message on IM The icon will flicker between blue and yellow Applications Text message The icon will flicker if there is a new unread text message Alarm clock Media music video Player The icon is displayed at the right hand side of the status bar Internet radio The icon is displayed at the right hand side of the status bar Web browser The icon is displayed at the right hand side of the status bar External devices SD card USB flash drive USB keyboa
115. use the session timer when it receives inbound calls with session timer request If Yes is selected the timer will be activated even if the other party does not support session timers If No is selected the timer will be activated only if the other party supports the timer To disable the timer Caller Request timer Callee request timer and Force Timer should all be set to No The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN internetworking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of the initial signaling messages The default setting is No Selects the SIP transport method There are three types TCP UDP and TLS Selects whether or not symmetric RTP is supported Selects whether or not SIP Instance ID is supported This configuration selects whether or not the incoming messages should be validated This configures the timeout period for SIP T1 The default setting is 0 5 Seconds This configures the time interval for SIP T2 The default setting is 4 seconds The SIP Extension notifies the SIP server that it is behind a NAT firewall Account Codec Settings Grandstream Networks Inc GXV3140 USER MANUAL Page 45 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Enable Video DTMF DTMF Payload Type Preferred Vocoder Preferred Video Codec H 2
116. ver Timeout m Screen Saver Interval s LCD Auto Power Off Time m This sets the lapsed idle time needed for the screen saver to appear The default setting is 5 minutes The screen saver is a picture slide show This defines the frequency to change the picture on the screen for the screen saver The default setting is 10 seconds This defines the lapsed idle time needed for the LCD to power off automatically in order to save power The default setting is 15 minutes Grandstream Networks Inc GXV3140 USER MANUAL Page 41 of 117 FIRMWARE VERSION 1 0 3 24 Updated 04 2010 Den Innovative IP Voice amp Video Maintenance Device Manager Headset Headset TX Gain dB Transmission gain It s a headset setting to control the voice intensity The default setting is OdB Headset RX Gain dB Receive gain It s a headset setting to control the voice intensity The default setting is OdB Maintenance Device Manager Camera Zoom mode Select the desired camera zoom mode Tele optical digital Can adjust local video zoom either in mirror mode or during the call on the fly by pressing the Left or Right Arrow Key Exposure Setting Select the desired Camera Exposure mode based on the surroundings The default setting is set to Auto Color Mode Select the desired Camera Color Mode Color or Monochromatic The default setting is set to Color White Balance Select the desired Camera White Balance to be automatic or Fix
117. vice Phanfare Account Click on ADD and the user will be prompted to enter the username password for authorization The user can choose to delete the account later if he she desires Application Settings Last FM User Name The user must register for a Last FM account or have an existing Last FM account This setting allows users to configure their account login for Last FM Enter the username for Last FM account Password Enter the password for Last FM account Application Settings Youtube Save Favorites to PC Allows the user to save the Favorites list to the PC Users can click on the Save button and save the xml file to the PC File Source Configures the file source of the file to be downloaded Users can choose to download from Internet or from Local File The default setting is set to download file from Internet Clear The Old List If set to Yes the phone will clear the old favorites list before downloading the new file The default setting is set to No Replace Duplicate If set to Yes the phone will replace any duplicate items in the phone with the Items item in the new file The default setting is set to No Download Mode Selects the file download mode for the download server Users can choose from TFTP HTTP Off Download Server The URL IP address of the file download server Download Now This allows the user to download the data file from the download server to the pho

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