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PRIMEQUEST 1000 Series ServerView Mission Critical Option User

1. ss 5 Configuring the PSA to MMB communication LAN eeeeeeeee 8 Confirming management LAN settings 15 Confirming SELinux function settings een 16 Checking the firewall function opening ports eeeeeeee 17 Setting the management LAN IP address see 23 Setting the destinations of traps from a partition essesssse 25 Configuring SNMP to use duplicate disks seeeeeee 31 Installing a SVmco update ssssseeeeeneeeeeneen enn 35 Uninstalling SVM O 545 ien cut the EUM deitas 37 Configuring SVmco Windows Server 2008 see 38 Configuring the PSA to MMB communication LAN eeeeeeee 43 Confirming management LAN settings seeene 48 Installing the PSHED Plugin driver seeene 48 Configuring the Windows Firewall eeeeeeennnenen 50 Setting the management LAN IP address ssen 60 Setting the destinations of traps from a partition ssssssessse 61 Setting the Watchdog Timer for monitoring after a STOP error fatal system 63 Installing a SVmco update ssseeeneeeenen ens 65 Uninstalling SVmeo ie eR Ie ues 66 Configuring SVmco VMware sse nene 68 Installirig SVImco 3 1 te detegere onec ned abend feeds 68 Settings
2. Setting the destinations of traps from a partition Configuring the Windows Firewall Setting Watchdog for monitoring after a STOP error fatal system error Installing the PSHED Plugin driver Note From Properties in the Event Viewer do not change the operation in When maximum log size is reached for the system log or application log to Do not overwrite events clear log manually Otherwise after the log reaches the maximum log size no errors are output to the log so SVagent will be unable to detect any errors Setting the destinations of traps from a partition 228 SVmco User Guide Manual For details on how to set the destinations of traps from a partition see 2 2 6 Setting the destinations of traps Configuring the Windows Firewall For details on how to configure the Windows Firewall see 2 2 4 Configuring the Windows Firewall Setting Watchdog for monitoring after a STOP error fatal system error For details on how to set Watchdog for monitoring after a STOP error fatal system error see 2 2 7 Setting the Watchdog Timer for monitoring after a STOP error fatal system error Installing the PSHED Plugin driver For details on how to install the PSHED Plugin driver see 2 2 3 Installing the PSHED Plugin driver User Guidel 229 Contents 7 Messages This section describes the meaning of the messages displayed by SVagent and SVmco and how to handle the messages
3. X This indicates that there is no line feed User Guidel 33 Contents 4 34 If snmpd startup is in progress execute the service command to stop snmpd Syntax sinsenice snmpd stop Change the oldEnginelD value defined in the var net snmp snmpd conf file Change it to an appropriate hexadecimal value consisting of up to 34 digits However be sure to use a value that is unique in the partitions in the same cabinet Example of changing the oldEnginelD value to 0x19760523 vi var net snmp snmpd conf oldEnginelD 0x19760523 Execute the service command to start snmpd Syntax sinisenice snmpd start Move to the opt fujitsu SVmco sh directory to generate another SNMPv3 password for internal SVmco communication SVmco User Guide Manual Syntax cd opt fujitsu S Vmco sh 8 Execute snmpsetup sh in this directory When executed snmpsetup sh automatically generates an SNMPv3 password for internal SVmco communication Syntax snmpsetup sh install 9 Start SVmco Syntax sbinsenice y30SVmoo start 2 1 8 Installing a SVmco update This section describes how to install a SVmco update in Red Hat Enterprise Linux The description in this section assumes that the SVmco package fileSVmco VER REL tar gz has already been uncompressed in a work directory referred to as WORK DIR in this document and directory SVmco has already been made Perform these operations with roo
4. 22001 elxstor 1 Software error MalFunction Error h Meaning A system or user operation error occurred 1 Device name h Error code HEX Corrective action This does not affect operation If the error occurs frequently contact your sales representative or a field engineer For the error codes see the Emulex storport Miniport Driver manual Severity Warning Action T S 22002 User Guidel 817 Contents elxstor 1 Software error Command Error h Meaning A command error occurred 1 Device name h Error code HEX Corrective action This does not affect operation If the error occurs frequently contact your sales representative or a field engineer For the error codes see the Emulex storport Miniport Driver manual Severity Warning Action T S 7 2 15 SCSI SAS messages Windows This section lists the SCSI SAS related messages in Windows e SCSl related This section lists SCSI related messages 818 SVmco User Guide Manual 23000 symmpi Adapter error Controller Error occurred Meaning A driver detection error occurred Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Error Action R M T S 23001 symmpi Adapter error timeout illegal interrupt occurred Meaning A time out or abnormal interrupt was detected Corrective action Update or reinstall the SAS driver If the pro
5. Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 676 SVmco User Guide Manual 14179 scsi Software error can t init scsi sdb cache Meaning Caching of an I O request failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14180 scsi h c i l Device error in wrong state to complete scan vendor v model m serial no ser Meaning Scanning of the faulty device has been completed h host number c channel number i id l lun number Corrective action Check the condition of the device Severity Warning User Guidel 677 Contents Action T S 14181 scsi h c i l Software error Found incompatible tape Meaning The device is controlling off the subject of st that the system administrator sets h host number c channel number 96i id l lun number Corrective action Change the driver Severity Warning Action T S 14182 scsi Software error Allocation failure during SCSI scanning Meaning Memory is insufficient Corrective action 678 SVmco User Guide Manual Add memory or reduce the load Severity Warning Action T S 14183 scsi Software error allocation failure Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Correc
6. d Example 0030 9er Numerical value 1 to 8 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13027 mptscsih iocx Adapter error Wait IOC OP state timeout vendor id 1000 device id d revision r Meaning The state did not change to IOC OP even after a wait for the specified time 60 seconds d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning User Guidel 489 Contents Action R M T S 13028 mptscsih iocx Adapter error Failed to come READY after reset vendor id 1000 device id d revisionz er Meaning The state did not change to READY even after a wait of 20 seconds after adapter reset d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13029 mptscsih iocx Adapter error Enable Diagnostic mode FAILED vendor id 1000 device id d revisionz er Meaning 490 SVmco User Guide Manual The adapter did not enter diagnostic mode even after 20 retries d Example 0030 9er Numerical value 1 to 3 digits Corrective action T
7. ye SMmco User Guide Manual 11836 ixgbe Adapter error Should not be a VF Meaning ID for VF is allocated to PF Corrective action An adapter failure may have occurred Replace the adapter If multiple adapters of the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity Warning action 3 ye L invalid MAC address BURA HzO ETA UMS boCTwETD 11837 ixgbe xxxx xx xx x Adapter or Software error invalid MAC address Meaning failed to initialize because an unsupported SFP module type was detected Corrective action User Guidel 417 Contents Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Severity Warning Action R M T S 7 2 5 Fibre Channel messages Linux This section lists Fibre Channel related messages 12002 Ipfc xxxx xx xx x Device or FC Network error unknown ELS command received vendor id 10DF device id d revision r Meaning An unknown or unsupported ELS command was received from a remote Nport d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the remote Nport Severity 48 SMmco User Guide Manual Warning Action T S 12005 Ipfc xxxx xx xx x Device or FC Network error Nodev timeout vendo
8. 00067 Start failed etc fujitsu SVmco global pmsvmco conf Multiplex starting s4 Meaning Multiple startups of SVmco occurred s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error User Guidel 237 Contents Action US 00068 Start failed etc fujitsu SVmco global pmsvmco conf s1 s4 child process was stopped Meaning A SVmco child process was stopped S1 Numerical value 1 digit s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00069 startup succeeded etc fujitsu SVmco global pmsvmco conf Meaning SVmco successfully started 238 SVmco User Guide Manual Corrective action No action is necessary Severity Info Action US 00070 stop by Ctrl C etc fujitsu SVmco global pmsvmco conf Meaning A SVmoco process was stopped by Ctrl C Corrective action No action is necessary Severity Info Action S 00071 cannot open file etc fujitsu SVmco global pmsvmco conf Meaning User Guidel 239 Contents A SVmco definition file could not be opened Corrective action Contact your sales representative or a field engineer Severity Error Action S 00072 file format err etc fujitsu SVmco global pmsvmco conf line s4 line length over Meaning Reading of a de
9. 18519 SV RAID 2 Adapter error Multi bit ECC error vendor id 1000 1734 device id d revision r Meaning A multi bit error was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the array controller 712 SVmco User Guide Manual Severity Error Action R M T S 18520 SV RAID 2 Adapter error Single bit ECC error vendor id 1000 1734 device id d revision r Meaning A single bit error was detected 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 18521 User Guidel 713 Contents SV RAID 2 Adapter error Not enough adapter memory vendor id 1000 1734 device id d revision r Meaning The memory of the controller is insufficient 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 18522 SV RAID 2 Device error Resume migration of logical drive failed due to Configuration Mismatch Meaning The resumption of capacity expansion failed because of a configuration mismatch 962 Device name Corrective action 714 SVmco User Guide Manual Reconfigure the array Res
10. 648 SVmco User Guide Manual The driver that issued a request to sd has a fault Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14137 scsi h c i l Device error ioctl internal command vendor v model m serial no ser Meaning A device or driver failure occurred h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device User Guidel 649 Contents 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths Severity Error Action R M T S 14138 scsi h c i l Device error Volume overflow CDB vendor v model m serial no
11. Contents 13040 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning The firmware reload failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13041 mptscsih iocx Adapter error Cannot recover vendor id 1000 device id d revision r Meaning The adapter reset failed d Example 0030 496 SVmco User Guide Manual 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13042 mptscsih iocx Adapter error Loglnfo vendor id 1000 device id d revisionz er Meaning The Loglnfo information for SCSI returned from the adapter is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action Display the error information LogInfo from the HBA This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning User Guidel 497 Contents Action T S 13044 mptscsih Software error Unable to copy mpt_ioctl_header data Meaning The header data of the ioctl command cannot be read from the user space Correc
12. SNMPVvS trap setting X This indicates that there is no line feed After setting the trap destination restart snmpd with the following command etc rc d init d snmpd restart W How to confirm a trap destination setting To confirm a trap destination setting use the standard net snmp trap that was sent during the snmp restart You can confirm the correct trap setting by checking whether the trap was received Remarks The trap destination must be running both a trap receiving application and a trap manager to be able to receive standard net snmp traps Restart snmpd with the following command on the trap source machine 30 SVmco User Guide Manual etc rc d init d snmpd restart After that operation a Cold Start trap is posted to the trap receiving application at the trap destination Cold Start is a standard net snmp trap In the following example the trap destination is a Linux machine snmptrapd runs on the Linux machine that is the trap destination to receive traps snmptrapd outputs the following message to the system log Confirm that the Linux machine received the trap normally Aug 17 12 00 53 pq server snmptrapd 2600 2005 08 17 12 00 53 V pq server fujitsu com 192 168 0 162 via 192 168 0 162 TRAP SNMP v1 community public NET SNMP MIB net8nmpAgentOIDs 10 Cold Start Trap 0 V Uptime 0 00 00 17 X This indicates that there is no line feed 2 1 7 Configuring SNMP to use duplica
13. SVmco Windows This section describes confirmation of the required settings for SVmco operation after operating system installation and corresponding features about the settings Confirmation of the required settings for SVmco operation and corresponding features about the settings Required Setting item As needed Required Configuring the PSA to MMB communication LAN Confirming management LAN settings Installing the PSHED Plugin driver Configuring the Windows Firewall Setting the management LAN IP address 38 Automatic setting 1 Manual setting 2 Manual setting Manual setting Manual setting Manual setting Manual setting 2 2 1 Configuring the PSA to MMB communication LAN 2 2 2 Confirming management LAN settings 2 2 3 Installing the PSHED Plugin driver 2 2 4 Configuring the Windows Firewall 2 2 5 Setting the management LAN IP address SVmco User Guide Manual Automatic Required setting 1 Setting item As needed Manual setting 2 Setting trap Manual 2 2 6 Setting trap destinations setting destinations Setting Watchdog for monitoring after a STOP error As fatal system needed error 2 2 7 Setting the Manual Watchdog Timer for setting monitoring after a STOP error fatal system error Installing a SVmco update 2 2 8 Installing a SVmco Not applicable update Uninstalling SVmco 3 2 2 9 Uninstalling N
14. Trap report sent from SVagent orSV RAID Trap report from MMB is not supported from PQ1000x2 or later Syslog or EventLog output Output log by SVagent or SV RAID 2 SVmco User Guide Manual 1 2 ServerView Mission Critical Option SVmco This section provide an overview of the SVmco function 1 2 1 Function of SVmco SVmco ServerView Mission Critical Option is a basic system application for maitenance of PRIMEQUEST server system SVmco cooperation with ServerView Agents SVagent and Management Board MMB detect hardware problem on partition and send report SVmco s main functions are as follows MMB Management Board linkage function SVmco communicate with MMB and send hardware abnormal information to MMB Then MMB send REMCS Mail report DISK maintenance operation SVmco provides the command for hot plugging of disk drives REMCS REMCS is Fujitsu s remote maintenance service SVmco is positioned as a REMCS agent in the partition and collects hardware information in each partition PRIMECLUSTER PRIMESOFT integration User Guidel Contents SVmco enables the linkage with PRIMECLUSTER PRIMESOFT clustering system 1 2 2 Monitoring mechanism for hardware failure SVagent monitors the log output to the system log Linux and VMware and event log Windows filters the events that have occurred according to the filter definition in SVagent and SVagent and SVmco takes the required action e g e
15. 1 2 3 Meaning A system call error occurred at SVmco startup 1 Numerical value 1 to 2 digits 2 Numerical value 1 to 4 digits 3 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04004 starting timeout 961 Meaning A time out was detected at SVmco startup 961 Character string 1 to 256 characters Corrective action Contact your sales representative or a field engineer Severity 278 SVmco User Guide Manual Warning Action US 04005 Start failed stop request 1 2 3 Meaning A service stop request was accepted during SVmco startup 961 Character string 1 to 256 characters 962 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits Corrective action No action is necessary Severity Info Action US 04007 Start failed cannot execute process 1 2 3 964 Meaning User Guidel 279 Contents An error occurred at SVmco process startup 1 Character string 1 to 256 characters 2 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits 4 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04008 cannot open file 961 Meaning A SVmco definition file cannot be opened 961 Character string 1 to 256 characters Corrective action Cont
16. 11613 e1000e ethx Software error MTU gt 9216 not supported Meaning Setting an MTU of more than 9216 bytes is not supported on this controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11614 e1000e ethx Adapter or Software error Cannot change link characteristics when SoL IDER is active vendor id 8086 device id d revision r Meaning User Guidel 359 Contents The link setting cannot be changed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11615 e1000e ethx Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning The PHY loopback test cannot be executed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning 360 SVmco User Guide Manual Action R M T S 11616 e1000e xxxx xx xx x Software error Unable to allocate memory for queues Meaning Memory acquisition for the send and receive queues failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists
17. 11631 e1000e xxxx xx xx x Software error not support wake up packets Meaning This interface does not support directed unicast frame wake up packets Corrective action Check whether the card supports WOL If it supports WOL confirm that the setting was made in the correct way Severity Warning 370 SVmco User Guide Manual Action T S 11632 e1000e xxxx xx xx x Adapter or Software error Detected Hardware Unit Hang vendor id 8086 device id d revision r Meaning A hardware unit hang was detected Corrective action After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11633 e1000e xxxx xx xx x Adapter or Software error __pskb_pull_tail failed User Guidel 371 Contents Meaning Additional processing for the transmission packet _pskb_pull_tail failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11634 e1000e xxxx xx xx x Software error Jumbo Frames not supported Meaning Jumbo frames are not supported Corrective action Delete the settings of jumbo fra
18. A hang was detected in the transmission unit d Example 1209 r Numerical value 1 to 3 digits Corrective action After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11710 igb xxxx xx xx x Adapter error pattern test reg failed vendor id 8086 device id d revision r Meaning The pattern test failed d Example 1209 r Numerical value 1 to 3 digits 380 SVmco User Guide Manual Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11711 igb xxxx xx xx x Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning The register test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S User Guidel 381 Contents 11712 igb xxxx xx xx x Adapter error failed STATUS register test vendor id 8086 device id d revisionz er Meaning The register test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace
19. A power state change from stopped to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28607 SV RAID 2 Device error Logical drive is not ready Meaning The logical drive is not in the ready state Corrective action Check the current state of the logical drive If it is in the critical state replace the faulty hard disk and perform a rebuild If it is in the offline state reconfigure the array Restore data from a backup Severity Warning Action R M T S User Guidel 903 Contents 28608 SV RAID 2 Adapter error Adapter has been replaced during reboot vendor id 1000 device id d revision r Meaning The adapter was replaced during a reboot 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action No action is necessary Severity Warning Action R M T S 28609 SV RAID 2 Adapter error Enclosure power supply removed vendor id 1000 device id d revision r Meaning The enclosure power supply was removed 962 Device name 904 SVmco User Guide Manual d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 28610 SV RAID 2 Adapter error Enclosure power supply turned off vendor id 1000 device id d revisionz er Meaning The enclosure power supply was turned of
20. A problem occurred in the battery 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action User Guidel 837 Contents R M T S 28507 SV RAID 2 Adapter error BBU fast charging failed vendor id 1000 1734 device id d revision r Meaning Fast charging of the battery failed 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 28508 SV RAID 2 Adapter error BBU charge count exceeded vendor id 1000 1734 device id d revision r Meaning The battery charge count exceeded the upper limit 838 SVmco User Guide Manual 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Warning Action R M T S 28509 SV RAID 2 Device error Rebuild on disk failed Meaning The rebuild attempt on the HDD failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action User Guidel 839 Contents R M T S 28510 SV RAID 2 Device error Rebuild failed on logical dr
21. Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11832 ixgbe ethx Software error Unhandled Msg Meaning No handler for the message was found Corrective action 44 SMmco User Guide Manual Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11833 ixgbe xxxx xx xx X Software error pci request selected regions failed Meaning An error was returned from pci request selected regions Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11834 ixgbe xxxx xx xx x Adapter error Network adapter has over heated vendor id 8086 device id d revision r User Guidel 415 Contents Meaning Network adapter has over heated Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11835 ixgbe ethx Adapter or Software error Reset adapter Meaning Adapter is reset Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action R M T S
22. Error Action R M T S 18511 SV RAID 2 Device error Migration failed on logical drive Meaning Logical drive capacity expansion failed 962 Device name Corrective action Reconfigure the array Restore data from a backup Severity Error Action R M T S 18512 SV RAID 2 Device error Migration aborted on logical drive User Guidel 707 Contents Meaning Logical drive capacity expansion was interrupted 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Warning Action R M T S 18513 SV RAID 2 Device error Logical drive degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the faulty HDD Perform a rebuild Severity Error Action R M T S 708 SVmco User Guide Manual 18514 SV RAID 2 Device error Logical drive failed Meaning The logical drive entered the offline state 962 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18515 SV RAID 2 Adapter error BBU voltage problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits User Guidel 709 Contents Corrective action Replace the BBU I
23. If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths If the problem persists contact your sales representative or a field engineer Severity Warning Action R M T S 14055 scsi Software error cannot allocate scsi_result User Guidel 603 Contents Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action TIS 14056 scsi host n channel n id n lun n Device error offlined vendorz9 ev model m serial no ser Meaning A device error occurred A SCSI device is offline v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action Replace the device For the cause see the error messages output before this one Severity Warning 604 SVmco User Guide Manual Action R M T S 14057 scsi scsi h c i l Software error reservation conflict Meaning Software has a fault h host number c channel number i id l lun number Corrective
24. Insert the PCI card securely 5 1 166 2 1 Replacement procedure Confirm the physical location by using the display function of the fjpciswap command C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C SVmco User Guide Manual 2 Replace the PCI card by using the swap function of the fjpciswap command C gt fjpciswap r l OB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card Do you want to remove this card y n y User input When Do you want to remove this card y n appears replace the PCI card After replacing the PCI card press the y key l Removing the card The card has removed Please replace the card and input y key When Please replace the card appears replace the PCI card l Please replace the card and input y key y User Guidel 167 Contents Adding the card The card has added C After replacing the PCI card press the y key 3 Confirm the replacement card by using the display function of the fjpciswap command C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC
25. R M T S 28602 SV RAID 2 Adapter error Logical drive secure failed vendor id 1000 device id d revision r Meaning Logical drive secure failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action This function is not supported Check the array controller settings Severity Warning Action R M T S 28603 900 SVmco User Guide Manual SV RAID 2 Adapter error Controller encountered a fatal error and was reset vendor id 1000 device id d revision r Meaning The controller produced a fatal error and was reset 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 28604 SV RAID 2 Device error Configuration command could not be committed to disk Meaning The configuration command was not committed to the disk 2 Device name Corrective action If the hard disk is faulty replace it User Guidel 901 Contents Severity Error Action R M T S 28605 SV RAID 2 Device error Power state change failed on disk Meaning The disk power state changed from active to stop 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28606 SV RAID 2 Device error Power state change failed on disk from stopped to active Meaning 902 SVmco User Guide Manual
26. Severity User Guidel 811 Contents Error Action T S 21858 ixgbn 2 Software error Could not allocate resource pool Meaning The resource pool required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21859 ixgbn 2 Software error Could not initialize scatter gather DMA resources Meaning 812 SVmco User Guide Manual The scatter gather DMA resources required for operation cannot be initialized 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Error Action T S 21860 ixgbn 2 Software error Could not map the network adapter flash Meaning Network adapter flash cannot be mapped 2 Device name Corrective action Update the driver Alternatively try again with another PCI slot Severity Error Action User Guidel 813 Contents T S 21861 ixgbn 2 Adapter error The fan on the network adapter has failed vendor id 8086 device id d revision r Meaning An adapter failure occurred 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Turn off the computer and replace the network adapter Severity Error Action R M T S 21862 ixgbn 2 So
27. The register test failed d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S User Guidel 345 Contents 11236 e1000 ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test failed d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11237 e1000 ethx Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning The PHY loopback test cannot be executed d device id e g 1209 9er Numerical value 1 to 3 digits 346 SVmco User Guide Manual Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11239 e1000 Software error Cannot enable PCI device from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11240 e1000 xxxx xx xx x Adapter error readl PCI master abort error vendor id 8086 device id d revisionz er User Guidel 347 Contents Meaning A PCI master a
28. W 02174 diskctrl Device not found Meaning User Guidel 101 Contents The specified device does not exist Corrective action Confirm that the device exists Execute the command again SVmco W 02181 diskctrl Cannot get device information Snmp Meaning Device information could not be retrieved from snmp Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02182 diskctrl Cannot get device information WMl Meaning Device information could not be retrieved from WMI Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02187 diskctrl internal error 102 SVmco User Guide Manual Meaning An internal error occurred Corrective action A failure of this command or the system may have occurred Collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02189 diskctrl Target Device is not connected Meaning The device is not connected Corrective action snmpd may have stopped If snmp has stopped start it and execute the command again 3 3 SVmco Sta
29. etc hosts to an unintended value The description here is based on the assumption that vswifO is used as the management LAN m Confirming the PSA to MMB communication LAN and management LAN 1 The PSA MMB communication LAN uses the physical adapter assigned BUS number 0000 00 19 0 The management LAN uses an arbitrary physical adapter User Guidel 71 Contents qe 72 Execute the esxcfg nics command to confirm the physical adapters used for the PSA to MMB communication LAN and management LAN esxcfg nics l Name PCI Driver Link Speed Duplex MAC Address MTU Description vmnicO 00 19 00 e1000e Up 100Mbps Half 00 17 42 de 7c 4b 1500 Intel Corporation 82567LF 2 Gigabit Network Connection vmnic1 0d 00 00 igb Up 100Mbps Full 00 17 42 9b dc b4 1500 Intel Corporation 82576 Gigabit Network Connection vmnic2 0d 00 01 igb Down OMbps Half 00 17 42 9b dc b5 1500 Intel Corporation 82576 Gigabit Network Connection This indicates that there is no line feed In the above example vmnicO is used for the PSA to MMB communication LAN and vmnictis used for the management LAN Configuring the management LAN Use vswifO which exists by default immediately after the installation of the operating system for the interface of the management LAN SVmco User Guide Manual Execute the esxcfg vswif command to confirm the status of vswifO esxcfg vswif l Name Port Group DVPort IP Family IP Address Netm
30. 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11828 ixgbe ethx Software error Failed to enable PCI sriov Meaning PCI sriov cannot be enabled Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action TIS 11829 42 SMmco User Guide Manual ixgbe ethx Software error Unable to allocate memory for VF Data Storage SRIOV disabled Meaning Memory for VF data storage cannot be allocated Disable SR IOV Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation If the physical memory is insufficient add memory Severity Warning Action T S 11830 ixgbe Adapter error Error receiving msg from VF Meaning Messages from the VF cannot be received Corrective action An adapter failure may have occurred Replace the adapter If multiple adapters of the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity User Guidel 413 Contents Warning Action R M T S 11831 ixgbe ethx Software error Could not set MAC Filter for VF Meaning A MAC filter cannot be set for the VF
31. 172 30 0 4 24 lt Communication settings gt Auto Negotiation off Speed 100 Mbps Duplex full In the following cases change the IP address setting 4A 0000000000000 Sco User Guide Manual The automatically set IP address is the same as the IP address or subnet used for a production network or management network You are configuring a new partition using a duplicate disk from another partition The partition ID changes because a disk installed in a partition was moved to another partition You are configuring a Windows cluster MSCS with partitions assigned the same number with the cluster spanning cabinets The same IP addresses are assigned so a configuration check detects an error indicating that a duplicate IP address was found Change the IP address setting by using the following procedure If you are changing the setting because of the above reason 1 you need to change the IP addresses of all partitions in the cabinet and the IP address of the PSA to MMB communication LAN on the MMB side to IP addresses in the same subnet Change the IP addresses on the MMB side from the MMB Web UI Notes Do not change the automatically set communication values Otherwise PSA MMB communication may be disabled making SVmco functions unavailable Change PSA to MMB LAN settings only after SVmco installation If changed before SVmco installation the settings are overwritten by the installation W Configur
32. 21707 e1000_express 2 Software error Could not allocate memory Meaning Memory required for the receive descriptors cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21708 782 SVmco User Guide Manual e1000 express 2 Software error Could not allocate memory Meaning Memory required for the receive buffer cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21709 e1000 express 2 Adapter error Could not establish link vendor id 8086 device id d revisionz er Meaning A link cannot be established 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action e If the unit name is IOB n PCIC n FUNC n or PCI Boxitn PCIC n FUNC n User Guidel 783 Contents gt gt Check the cable If the unit name is GSPB n GbE n or SB n NIC gt gt Remove and reinsert the GSPB or SB Then confirm that the board is correctly mounted If the same message appears replace the GSPB or SB Severity Warning Action R M T S 21710 e1000_express 2 Adapter error NOT properly configured vendor id 8086 device id d revision r Meaning The PRO 1000 adapter is not properly configured in the PCI BIOS
33. 3 1 Hot plugging a NIC incorporated into teaming This section describes the hot plugging procedure for a NIC incorporated into teaming Note Be sure to perform hot plugging after removing the card If the card is not removed the operating system may stop There are some precautions on teaming with Intel PROSet R For details on the precautions see APPENDIX G 8 NIC Network Interface Card in PRIMEQUEST 1000 Series Administration Manual C122 E108 03EN 1 Confirm the physical location by using the display function of the fjpciswap command Here replace IOB PCIC 5 C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4_ FUNC ZO Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver User Guidel 171 Contents IOB 1 PCIC 5 FUNC O Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 IOB 1 PCIC 7 FUNC O Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 24 The at the end of a line indicates that there is no line feed Ra Denice Manager Beles By Display adapters Gq Emulex PLUS 053 Human Interface Devices gt Keyboards amp Mice and other pointing devices jM Monitors Ej Network adapters Intel R 82567LF 2 Gigabit Netw
34. 4 3 Replacing Hard Disks in a Hardware RAID Configuration This section describes how to replace hard disks in a Hardware RAID configuration Monitor HardRAID with ServerView RAID For details on how to replace hard disks in a Hardware RAID configuration see the MegaRAID SAS User s Guide 4 3 1 Hot replacement of a faulty hard disk User Guidel 155 Contents This section describes the workflow for replacing a faulty hard disk 156 Start ServerView RAID Manager In the ServerView RAID Manager tree view confirm the mounting location of the faulty hard disk A field engineer performs steps 4 to 6 as the hard disk recovery procedure Confirm that the Alarm LED of the hard disk on the main unit of the server is on Replace the hard disk whose Alarm LED is on In the SVOM Web UI open the window for the partition Select Driver Monitor from the left menu The window displays Error or Warning at Status for the array controller card that manages the faulty hard disk Select the card Then click the Acknoledge button After replacing the hard disk confirm that hard disk replacement was completed properly by using the following steps depending on whether the disk is a spare disk o If not set as a spare disk ServerView RAID Manager automatically performs a rebuild Then the Alarm LED of the hard disk starts blinking Wait until the rebuild is complete in the ServerView RAID SVmco User Guide Manual
35. 9 Intel R PRO 1000 PT Dual Port Server Adapter 4 Intel R PRO 1000 PT Dual Port Server Adapter 9 oe be Ht He HIS x TEAM Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 3 5 Other devices n Processors lt Storage controllers EE System devices E b System management devices Universal Serial Bus controllers Device Manager window 11 Execute the command that incorporates teaming information into server management software C gt fjpciswap f Ce User Guidel 179 Contents 5 3 2 Hot plugging a non redundant NIC This section describes the hot plugging procedure in networks without redundancy a NIC is not incorporated into teaming 1 180 Confirm the physical location by using the display function of the fjpciswap command Here replace IOB 1 PCIC 5 C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C SVmco User Guide Manual 2 Disable the relevant device by using the Device Manager Device Manage ojx Fle Action view Help es B 18 c ED PS Eh WS08 86 fl Computer Eg Disk drives Ry Display adapters fq Emulex PLUS B ia Human Interface Devices E Keyboards A Mice and other pointing devices E Monitors Ea Network adapters X Intel R 82567LF 2 Gigabit Network Connect
36. A configuration file error occurred Corrective action 118 SVmco User Guide Manual Contact your sales representative or a field engineer SVmco E 08753 This card cannot be removed s Meaning A card that does not support replacement was selected as the replacement target Corrective action Select a card that supports replacement as the replacement target SVmco E 08754 can not get snmp information s Meaning The information cannot be retrieved from SNMP Corrective action 1 Check the operation of SNMP Service If it has not been started start it 2 After doing so if the same message appears restart SVmco For details on how to start SVmco see 2 in 3 1 CLI command list 3 After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08755 no card s Meaning User Guidel 119 Contents No card is mounted in the specified slot Corrective action Confirm the location of the slot where the card is mounted Then execute the add operation SVmco E 08756 internal error ipmi s Meaning An internal error occurred Corrective action Perform recovery of the PCI card status For details on recovery of the PCI card status see lll Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08757 this command can not execute during refresh s Meani
37. Contents esxcfg nics vmnicO s 100 d full 12 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location etc fujitsu SVmco usr tommbipsetup conf Setting values Enter the IP addresses set in Step 4 Setting example NETWORK TOMMBIP 172 30 0 4 The configuration work is completed through the above steps Virtual switch vSwitchO Physical adapter vmnic1 0d 00 0 Virtual machine port group VM Network Service console port Service Console vswif0 192 168 0 2 Virtual switch NOMEN Physical adapter PSA MMB communication port vmnicO PSA MMB vswif1 172 30 0 4 00 19 0 Network configuration after setup 80 SVmco User Guide Manual 2 3 4 Configuring the firewall This section describes how to configure the firewall for SVmco operation For SVmco the following ports must be open Configuring the firewall for SVmco operation General snmp communication port 1 snmp port udp snmp or 161 MMB PSA port psammb 50 5000 on MMB 3 communication port side For reporting events and configuration information Examples of firewall configurations No Implementation example 1 esxcfg firewall o 161 udp in SNMP 3 esxcfg firewall o 5000 tcp out PSA MMB Confirming firewall settings esxcfg firewall q User Guidel 81 Contents Opened ports SNMP port 161 udp in PSA
38. Device name d Example 0060 10F9 device id sub device id 752 SVmco User Guide Manual r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 18582 SV RAID 2 Device error Multiple failure on disk detected Meaning More than one HDD failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S User Guidel 753 Contents 18583 SV RAID 2 Device error Disk failed since it never entered ready state Meaning The hard disk did not enter the ready state 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18584 SV RAID 2 Adapter error Internal software interface error vendor id 1000 device id d revisionz er Meaning An internal software error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits 754 SVmco User Guide Manual Corrective action Replace the array controller Severity Warning Action R M T S 18585 SV RAID 2 Adapter error Device open error vendor id 1000 device id d revision r Meaning A device open error occurred 2 Device name d Example 0079 9er Numerical val
39. Enter Y Execution example The prepared configuration file fwconf txt is assumed to be in the current directory opt fujitsu SVmco sh setmlanfw sh fwconf txt Management LAN IP address 192 168 0 1 User Guidel 19 Contents Source IPs for PRIMECLUSTER Service 192 168 0 0 24 192 168 1 5 Press Y to confirm above settings N to cancel all settings gt Y The setting was completed 3 Execute iptables L n Then confirm that the MMLAN chain exists Execution example iptables L n Chain INPUT policy DROP target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain FORWARD policy DROP target prot optsource destination Chain OUTPUT policy DROP target prot optsource destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot optsource destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 20 SVmco User Guide Manual ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 Note After changing the IP address of the management LAN interface delete the settings
40. It may not be possible to change the adapter settings 2 Device name Corrective action Update the driver and restart the computer Severity Warning Action T S 21805 elexpress 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 962 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Warning Action User Guidel 801 Contents T S 21806 elexpress 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 962 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21807 elexpress 2 Software error Could not allocate resource pool Meaning The resource pool required for operation cannot be allocated 2 Device name Corrective action 802 SVmco User Guide Manual Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21808 elexpress 2 Software error Could not initialize scatter gather DMA resources Meaning The scatter gather DMA resources required for operation cannot be initialized 2 Device name Corrective action D
41. Manager window Confirm that Status for the hard disk is Operational o If set as a spare disk The replacement hard disk automatically becomes a spare disk Then the Alarm LED of the hard disk goes out In the ServerView RAID Manager window confirm that Status for the hard disk is Global Hot Spare or Dedicated Hot Spare After the rebuild is complete a copyback operation may be performed 7 Exit ServerView RAID Manager 4 3 2 Hard disk preventive replacement This section describes the workflow for preventive replacement of a hard disk S M A R T predicted to fail For the RAID 0 configuration cold partition replacement To replace a hard disk in the RAID 0 configuration apply cold partition maintenance The workflow is described below 1 Back up data in all the hard disks under the array controller card that are subject to preventive replacement 2 Start ServerView RAID Manager User Guidel 157 Contents 10 158 In ServerView RAID Manager confirm the mounting location by selecting the hard disk that S M A R T predicted to fail Check whether other hard disks are faulty If a hard disk is faulty replace it Restart the partition Then start WebBIOS from the BIOS window In WebBIOS select the array controller card connected to the hard disk subject to preventive replacement Then execute Clear Configuration to erase the data on the hard disk When the data has been erased e
42. Meaning An error occurred during reading of a SVmco definition file s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00080 file format err etc fujitsu SVmco global pmsvmco conf s5 s4 bad member User Guidel 245 Contents Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start file name is an invalid member s4 Numerical value 1 to 3 digits S5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00081 cannot change directory etc fujitsu SVmco global pmsvmco conf 96s1 96s4 Meaning The work directory change in SVmco failed s1 Numerical value 1 digit s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer 246 SVmco User Guide Manual Severity Error Action US 00083 starting timeout etc fujitsu SVmco global pmsvmco conf Meaning A time out was detected at SVmco startup Corrective action Contact your sales representative or a field engineer Severity Error Action US 00090 abnormal end of service was detected Meaning A SVmco service terminated abnormally Corrective action User Guidel 247 Contents Contact your sa
43. Meaning Caching of an I O request failed Memory may be insufficient Corrective action Add memory or reduce the load Severity User Guidel 643 Contents Warning Action T S 14129 scsi Software error allocation failure Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14130 scsi Software error target allocation failed Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action 644 SVmco User Guide Manual Add memory or reduce the load Severity Warning Action T S 14131 scsi h c i l Device error Can t create sysfs link from SCSI device vendor v model m serial no ser Meaning The configuration of a device is incorrect h host number c channel number 96i id l lun number 96v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action Specify the configuration of the device correctly and try again Severity Warning Action R M T S User Guidel 645 Contents 14132 sr h ce i l Software error bad sector size Meaning A sector size error was detected h host number c channel number i id l lun number Corrective action Examine the sr driver Collect fjsnap Contact your sales representati
44. Messages described in this chapter is event messages for REMCS and Mail Report on PRIMEQUEST The Event format which are output to Syslog Linux EventLog Windows are described as the following format 312 SVmco User Guide Manual And this format include messages desribed in this chapter in Event Detail Output format 1 Error Driver Monitoring error event at server S1 s2 S1 host name Linux Computer name Windows s2 Event Detail 2 Warning Driver Monitoring warning event at server s1 s2 96s1 host name Linux Computer name Windows s2 Event Detail Example Driver Monitoring warning event at server WIN Q77EVKAG7J3 WS08_R2_x64 PID 1 21700 IOB 1 PCIC 7 FUNC 0 e1000 express Intel R PRO 1000 PT Dual Port Server Adapter 2 Adapter or Software error Adapter not found 7 2 1 S M A R T messages This section lists S M A R T messages User Guidel 313 Contents 10501 Failure Prediction Threshold Exceeded vendor v model m serial no ser Meaning S M A R T detected an exceeded threshold in a message notification from a driver v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action The relevant disk must be replaced Severity Warning Action R M T S 7 2 2 RAS Support Service messages This section lists RAS support service messages 10600 314 SVmco User Guide Manual RASStatusCheck 2 RAID BBU annou
45. Numerical value 1 to 3 digits User Guidel 533 Contents Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13126 mptscsih iocx Software error Failed to alloc memory Meaning System memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 13127 534 SVmco User Guide Manual mptscsih iocx Software error PCI MSI enabled Meaning The MSI Message Signal Interrupt function was enabled Corrective action No action is necessary Severity Warning Action T S 13129 mptscsih iocx Adapter error Sending OCInit failed vendor id 1000 device id d revision r Meaning The MPT request reply wait process for the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning User Guidel 535 Contents Action R M T S 13130 mptscsih iocx Adapter error Sending PortEnable failed vendor id 1000 device id d revision r Meaning A PortEnable request sent to the adapter failed d Example 0030 9er Numerical value 1 to 3 digit
46. RX packets 1538726 errors 0 dropped 0 overruns 0 frame 0 TX packets 356 errors 0 dropped 0 overruns 0 carrier 0 User Guidel 11 Contents 12 collisions 0 txqueuelen 1000 RX bytes 341051195 325 2 MiB TX bytes 22862 22 3 KiB Base address 0x5ccO Memory fbfe0000 fc000000 lo Link encap Local Loopback inet addr 127 0 0 1 Mask 255 0 0 0 inet6 addr 1 128 Scope Host UP LOOPBACK RUNNING MTU 16436 Metric RX packets 3865 errors 0 dropped 0 overruns 0 frame 0 Execute the ethtool command to find the NIC of the PSA to MMB communication LAN Enter the command as shown below for each interface displayed in step 1 Then check the results The NIC of the PSA to MMB communication LAN is bus info SEG BUS DEV FUNC number 0000 00 19 00 0 Syntax sbin ethtool i lt interface name gt Example of output The execution results for ethO in the example show the matching NIC for the PSA to MMB communication LAN SVmco User Guide Manual sbin ethtool i ethO driver e100 version 3 0 27 k2 NAPI firmware version N A bus info 0000 00 19 0 Corresponds to NIC of PSA to MMB communication LAN W Configuring the NIC of the PSA to MMB communication LAN Configure the NIC of the PSA to MMB communication LAN by using the following procedure Operations 1 Edit the ifcfg file of the corresponding interface in etc sysconfig network scripts o NIC interface file name for the PSA to MMB communication
47. Record the values displayed in the Address column in the Devices window Port 2 Bus 0 Target 0 LUN O in this example Devices Ea Port 2 Bus 0 Target O LUNO Volume path names EA Legacy device name PhysicalDrive 1 pio Sdisk amp ven_fujitsu amp prod_e20008 amp rev_000041 Device interface name T p gt l Configure Multipath IO MPIO 3 To configure the MPIO policy for a selected device dick MPIO Mo Information On iSCSI Device Details Devices window 204 SVmco User Guide Manual 5 5 2 Disconnecting MPD This section describes the procedure for disconnecting MPD 1 Start ETERNUS Multipath Manager 2 Confirm the address value recorded in step 9 in 6 5 1 Confirming the incorporation of a card with MPD Then place the target device offline For a multifunction card it is necessary to place more than one device offline ETERNUS Multipath Manager DI x File Tools Help Fault list 0 Status Machine name Unit name 8 106 Disk Number 2nd Path 3rd Path E E2000 E205L4C 001486 LUNO Disk Active Standby SOSPort2 Bus TargetID 0 CAD 01 SOSPort2 Bus0 Target ID 1 CAD 02 Auto Path Check ON Auto Path Recovery ON ETERNUS Multipath Manager window User Guidel 205 Contents 3 Referring to 5 3 NIC Hot Plugging in the PRIMEQUEST 1000 Series Administration Manual C122 E108EN replace the NIC Remarks The erro
48. SV RAID 2 Device error Logical drive is not ready Meaning The logical drive is not in the ready state Corrective action Check the current state of the logical drive If it is in the critical state replace the faulty hard disk and perform a rebuild If it is in the offline state reconfigure the array Restore data from a backup Severity User Guidel 769 Contents Warning Action R M T S 18608 SV RAID 2 Adapter error Adapter has been replaced during reboot vendor id 1000 device id d revision r Meaning The adapter was replaced during a reboot 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action No action is necessary Severity Warning Action R M T S 18609 SV RAID 2 Adapter error Enclosure power supply removed vendor id 1000 device id d revision r 770 SVmco User Guide Manual Meaning The enclosure power supply was removed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 18610 SV RAID 2 Adapter error Enclosure power supply turned off vendor id 1000 device id d revisionz er Meaning The enclosure power supply was turned off 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action User Guidel 771 Contents Check the enclosure status Severity Warning Act
49. SVmco E 08745 internal error s Meaning An internal error occurred Corrective action Perform recovery of the PCI card status For details on recovery of the PCI card status see W Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08746 can not make event file s Meaning Creation of a file for event notification failed Corrective action Allocate the disk capacity After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08748 no resource s User Guidel 117 Contents Meaning Acquisition of resources such as memory failed Corrective action Check whether there are sufficient operating system resources If there is no problem with operating system resources contact your sales representative or a field engineer SVmco E 08751 command timeout WMI s Meaning A command time out occurred because of a WMI error Corrective action 1 Check the operation of the Windows Management Instrumentation WMI service If it has not been started start it 2 Perform recovery of the PCI card status For details on recovery of the PCI card status see W Recovery of the PCI card status 3 If you cannot place the PCI card in the anticipated status contact your sales representative or a field engineer SVmco E 08752 configuration file error s Meaning
50. Switching to a legacy interrupt occurred because initialization of the MSI interrupt failed 96s ethx Or XXXX XX XX X Corrective action User Guidel 365 Contents Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation For a RHEL 5 3 Xen environment no action is necessary Although this message is output at operating system startup because the management operating system does not support MSI there is no effect on the system Severity Warning Action TIS 11624 e1000e ethx Software error Interrupt allocation failed Meaning Setting an interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 366 SVmco User Guide Manual 11625 e1000e ethx Software error MSI interrupt test failed using legacy interrupt Meaning A legacy interrupt is used because the MSI interrupt test failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11626 e1000e ethx Software error Error reading PHY register Meaning Reading of the PHY register failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity
51. The header deletion process pskb may pull on a received packet failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S e1000e related This section lists e1000e related messages 11600 e1000e xxxx xx xx x Adapter or Software error No usable DMA configuration aborting vendor id 8086 device id d revision r Meaning DMA cannot be used on this system d device id e g 1209 9er Numerical value 1 to 3 digits 350 SVmco User Guide Manual Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11601 e1000e xxxx xx xx x Adapter error The NVM Checksum Is Not Valid vendor id 8086 device id d revisionz er Meaning An NVM checksum error was detected d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S User Guidel 351 Contents 11602 e1000e s Adapter error Hardware Error vendor id 8086 device id d revisionz er Meaning A hardware error was detected S ethx Or XXXX XX XX X d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity
52. The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18538 SV RAID 2 Device error Disks missing Meaning The HDD does not exist 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Warning Action User Guidel 725 Contents R M T S 18539 SV RAID 2 Device error State change on logical drive from operational to degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18540 SV RAID 2 Device error State change on logical drive from operational to partially degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action 726 SVmco User Guide Manual Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18541 SV RAID 2 Device error State change on logical drive from operational to failed Meaning The logical drive state changed from online to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18542 SV RAID 2 Device error State change on logical drive from degraded to degraded User Guidel 727 Content
53. Usage is incorrect The sector size for the device is 1024 2048 or 4096 but the start position or size of the request is not a multiple of the size Corrective action Fix the bug in the program in use Severity Warning Action T S 14085 sd sd a z Device error test WP failed vendor v model m serial no 96ser Meaning Whether Write Protect is set is unknown because Mode sense Page SF failed The process proceeds assuming that Write Protect is not set 96v Example FUJITSU 9em Example MAP3367NC User Guidel 621 Contents ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14086 sd sd a z Device error cache data unavailable vendor v model m serial no ser Meaning SK ASC ASCQ 5 0x24 0x00 Illegal Request Invalid field in CDB was returned as a result from Mode Sense Page 8 The cache status is unknown because the Mode sense Page 8 process failed v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity 622 SVmco User Guide Manual Warning Action R M T S 14087 sd s Device error asking for cache data failed vendor v model m serial no ser Meaning An error other than SK ASC ASCQ 5 0x24 0
54. Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14004 sd sd a z Device error READ CAPACITY failed vendor v model m serial no ser Meaning An error was returned in response to the execution of READ CAPACITY 16 Vv Vendor Example FUJITSU m Manufacture Example MAP3367NC User Guidel 573 Contents 9eser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14005 sd sd a z Device error DISK size too big vendor v model m serial no ser Meaning A device error occurred The disk size is too large It exceeds 2 TB v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning 574 SVmco User Guide Manual Action R M T S 14006 sd Device error sector size 0 reported vendor v model m serial no ser Meaning The disk did not report the sector size It reported 0 v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective
55. W 02170 diskctrl Cannot stop HDD Meaning The HDD could not be stopped from running Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02171 diskctrl Cannot get device information SCSl Meaning Device information could not be retrieved from the SCSI device Corrective action Check the hardware environment Execute the command again The following causes are possible 100 SVmco User Guide Manual The disk is configured only with RAID Disks in a RAID configuration are not controlled by diskctrl SVmco W 02172 diskctrl Cannot get device information Registry Meaning The device information cannot be acquired from the registry Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02173 diskctrl Cannot get device Meaning Device acquisition open failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco
56. action Severity Warning Action T S 14112 User Guidel 635 Contents st Software error Can t allocate tape buffer Meaning Memory is insufficient Buffer expansion failed Corrective action Review the system design or add memory Severity Warning Action T S 14113 st Software error class_simple_device_add failed Meaning Memory is insufficient Control table allocation failed Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 636 SVmco User Guide Manual 14114 st Software error Can t create sysfs link from SCSI device Meaning Memory is insufficient or an internal operating system error occurred Creation of a symbolic link in sysfs failed Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14115 sd Software error FUA write on READ WRITE drive Meaning The request command is invalid READ WRITE 10 must be used Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning User Guidel 637 Contents Action T S 14116 sd s Device error too big for this kernel vendor v model m serial no ser Meaning The size of a block ex
57. d revision r Meaning Initialization of the firmware failed User Guidel 891 Contents 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 28590 SV RAID 2 Adapter error Firmware recovery failed vendor id 1000 device id d revision r Meaning Firmware recovery failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity 892 SVmco User Guide Manual Error Action R M T S 28591 SV RAID 2 Adapter error BBU requires reconditioning please initiate recalibration vendor id 1000 device id d revisionz er Meaning The BBU needs reconditioning 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Perform a recalibration If the error recurs after the recalibration replace the BBU Severity Warning Action R M T S 28592 User Guidel 893 Contents SV RAID Software error Task for object cannot be started The scheduler has disabled the task Meaning A task could not be started Corrective action Review the start time of the task Reconfigure it The Patrol Read mode or Auto Learn mode setting may be causing the problem Recheck the array controller settings Severity Error Action R M T S 28593 SV RAID 2 Adapter error SAS t
58. s4 member name overlaps Meaning The format of the definition file for the SVmco stop process is incorrect The same member name as in file name line line number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer 258 SVmco User Guide Manual Severity Error Action US 00139 file read err etc fujitsu SVmco global pmsvmco conf 96s5 96s4 system error Meaning An error occurred during reading of the definition file for the SVmco stop process s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00140 User Guidel 259 Contents file format err etc fujitsu SVmco global pmsvmco conf s5 s4 no member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start A required member could not be found in file name s4 Numerical value 1 to 3 digits sS5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00141 cmd path length over Meaning The path length of the command used for the SVmco stop process is too long Corrective action Contact your sales representative or a field engineer 260 SVmco User Guide Manual Severity Error Ac
59. ser Meaning Data that could not be written to a device because it was full is left in a buffer An I O request sent to the SCSI device was rejected h host number c channel number 96i id l lun number 96v Example FUJITSU 650 SVmco User Guide Manual m Example MAP3367NC ser Example 01234567 Corrective action Identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths Severity Warning Action R M T S User Guidel 651 Contents 14139 scsi h c i l Device error I O error vendor v model m serial no ser Meaning An I O error occurred h host number c channel number i id l lun number v Example FUJITSU m Example MAP3367NC ser Example
60. system User Guidel 857 Contents Severity Warning Action R M T S 28537 SV RAID 2 Device error Logical drive partially degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28538 SV RAID 2 Device error Disks missing Meaning The HDD does not exist 858 SVmco User Guide Manual 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Warning Action R M T S 28539 SV RAID 2 Device error State change on logical drive from operational to degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S User Guidel 859 Contents 28540 SV RAID 2 Device error State change on logical drive from operational to partially degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28541 SV RAID 2 Device error State change on logical drive from operational to failed Meaning The logical drive state changed from online to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure
61. vendor v model m serial no ser Meaning An error occurred in the device configuration v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action If you need to use all LUNs the ETERNUS configuration must be changed If you accept the fact that some of them will not be available no action is necessary Severity Warning Action R M T S User Guidel 615 Contents 14073 scsi host n channel n id n lun n Device error Unexpected response vendor v model m serial no ser Meaning A SCSI device scan was interrupted The interrupt reason is displayed individually before this message v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action Some devices were not recognized Eliminate the cause Then perform a reboot Severity Warning Action R M T S 14074 scsi Software error Allocation failure Meaning Memory is insufficient Corrective action 616 SVmco User Guide Manual See the message displayed before this one and take corrective action Severity Warning Action T S 14075 scsi Software error no memory Meaning Memory is insufficient Addition of device information failed Corrective action Add memory or reduce the load Severity Warning Action T S 14076 scsi Software error proc_mkdir failed Meaning Software has a fault proc_mkdir failed User Guidel 617
62. 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain PSA MMB_LAN 2 references target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 000 0 0 0 0 0 udp dpt 161 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 5000 216 SVmco User Guide Manual 1 Confirm that the PSA MMB LAN chain has been created sbin iptables L User Guidel 217 Contents iptables L Execution result Chain INPUT policy ACCEPT target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 000 0 0 0 0 0 state NEW tcp dpt 22 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot optsource destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot optsource destination Chain PSA MMB LAN 2 references target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0
63. 01234567 Corrective action If the return code is 0x00010000 a no response error occurred on the disk Replace the disk If another return code is returned identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 652 SVmco User Guide Manual 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths Severity Warning Action R M T S 14140 sd sd a z Device error Use a kernel compiled with support for large block devices vendor v model m serial no ser Meaning A device error occurred The disk size is too large 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Alternatively use a kernel that supports the dis
64. 13107 mptscsih iocx Adapter error Error issuing abort task vendor id 1000 device id d revision r Meaning Issuing Abort Task failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13111 mptscsih iocx Software error slave_alloc kmalloc FAILED Meaning Memory allocation for the host driver failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer User Guidel 527 Contents Severity Warning Action T S 13114 mptscsih iocx Software error ScanDvComplete Meaning The pointer value of the request frame does not match the command pointer value Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13115 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning 528 SVmco User Guide Manual The firmware reload failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13116 mptscsih iocx So
65. 14 Exit ServerView RAID Manager 4 3 3 Hard Disk Replacement at Multiple Deadlock Occurrence Multiple deadlock occurs when more than one hard disk fail to be recognized at the same time When multiple deadlock occurs replace the SAS interface components array controller card SASU etc and the hard disk Since system data is not guaranteed when this type of failure occurs reconfigure the hardware RAID This executes the corrective measure of recovering the data after backing it up When replacing the SAS interface components and the hard disk the partition is stopped for maintenance The workflow is described below User Guidel 161 Contents Remarks A field engineer performs the following step 2 only 1 Turn off the power to the partition 2 Replace the SAS interface components and hard disk 3 Restart the partition and then start WebBIOS from the BIOS Screen 4 Create the array configuration with WebBIOS 5 Restore the data for backup 162 SVmco User Guide Manual 5 PCI Card Hot Maintenance in Windows This chapter describes the hot plugging procedure for PCI cards in Windows Hot plugging is supported only in Windows Server 2008 5 1 Overview of Hot Maintenance The hot plugging procedure includes the common steps for all PCI cards and the additional steps required for a card function or driver This section describes both the operations required for all cards and the operations required for c
66. 14050 scsi Software error Old type LLD Driver Meaning An old driver not compatible with the interface was used Corrective action Update the driver Severity Warning Action T S 14051 600 SVmco User Guide Manual scsi Software error Strange LLD Driver Meaning A driver not compatible with the interface was used Corrective action Update the driver Severity Warning Action T S 14052 scsi Software error SCSI internal ioctl failed Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S User Guidel 601 Contents 14053 scsi Software error SCSI device ioctl reports ILLEGAL REQUEST Meaning An ioctl error occurred Corrective action Examine the application that issued ioctl Severity Warning Action T S 14054 scsi host n id n lun n Device error ioctl error vendor Vv model m serial no ser Meaning An ioctl error occurred v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action 602 SVmco User Guide Manual Identify the type of the target unit from its host id and lun Then check the sense key extended sense in the original message to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error
67. 2005 08 17 14 50 03 pq server fujitsu com 192 168 0 162 via 192 168 0 162 TRAP SNMP v1 community public SNMPv2 SMI enterprises 211 1 31 1 2 100 3 Cold Start Trap 0 Uptime 0 00 00 00 X This indicates that there is no line feed 2 2 7 Setting the Watchdog Timer for monitoring after a STOP error fatal system error If a STOP error fatal system error occurs in the system the following situation results After you select Partition Power Control from the MMB Web Ul the window displays Stop Error under System Progress for the relevant partition The operating system acquires a memory dump User Guidel 63 Contents You can set monitoring with the Watchdog Timer to perform recovery after the system freezes or otherwise becomes unresponsive in the above event Immediately after the specified time elapses the MMB performs a Hard Reset to reboot the operating system W Operations 1 Open the following file SVmco installation foldenetc fujitsu SVmco usr pnwatchdog conf Example C fujitsu ServerView Suite SVmco etc fujitsu SVmco usr pnwatchdog conf 2 Specify the value of the following key The default is 0 Section WATCHDOG Key TIMER Setting value unit seconds 0 Watchdog Timer disabled 1 to 6000 Watchdog Timer monitoring time Remarks Determine the setting value by measuring the time taken for a memory dump in the applicable partition If the measured time exceeds 60
68. 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C 168 SVmco User Guide Manual 5 2 2 Addition procedure 1 Add a PCI card by using the add function of the fjpciswap command Insert the PCI card into a PCI card slot Then specify the PCI card slot and execute the add command a C gt fjpciswap a IOB 1 PCIC 5 Adding the card 2 The card is recognized by the operating system The command is completed C gt fjpciswap a IOB 1 PCIC 5 Adding the card The card has added C gt 3 Confirm the added card by using the display function of the fjpciswap command C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName User Guidel 169 Contents IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C 5 2 3 About removal Note Windows does not support PCI card removal 5 3 NIC Hot Plugging For NIC hot plugging replacement you need to especially consider other matters in addition to the procedure described in 5 2 PCI Card Hot Plugging Common Procedure This section describes NIC hot plugging combined with teaming For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap 170 SVmco User Guide Manual 5
69. 962 Device name d Example 1209 9er Numerical value 1 to 8 digits Corrective action If the unit name is IOB n PCIC n FUNC n or PCI_Box n PCIC n FUNC n gt gt Try again with another PCI slot Alternatively replace the adapter e If the unit name is GSPB n GbE n or SB n NIC 784 SVmco User Guide Manual gt gt Replace the GSPB or SB Severity Error Action R M T S 21711 e1000_express 2 Adapter error Not configured for bus mastering vendor id 8086 device id d revision r Meaning The adapter is not configured for bus mastering in the PCI BIOS 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action e If the unit name is IOB n PCIC n FUNC n or PCI Boxitn PCIC n FUNC n gt gt Mount the adapter in a slot that supports bus masters If the unit name is GSPB n GbE n or SB n NIC gt gt Replace the GSPB or SB Severity Error User Guidel 785 Contents Action R M T S 21712 e1000_express 2 Software error Could not allocate the NDIS receive packets Meaning The NDIS receive packets required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21713 e1000_express 2 Software error Could not allocate the NDIS receive buffers Meaning The NDIS receive buffer requir
70. ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 161 ACCEPT udp 0 0 0 0 0 _0 0 0 0 0 udp spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 X 0 0 0 0 0 tcp dpt 5000 218 SVmco User Guide Manual 2 Add the jump setting for the PSA MMB_LAN chain to INPUT and OUTPUT chains Make the setting such that there are no interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain Here use the following command to add the setting to the fifth INPUT chain before the REJECT setting and to the OUTPUT chain For details on the iptables option see the man manual sbin iptables INPUT 5 j PSA MMB LAN sbn iptables A OUTPUT j PSA MMB LAN 3 Execute the iptables L command and confirm that the PSA MMB LAN chains added to the INPUT and OUTPUT chains are not interrupted by the previous REJECT DROP or other settings Example of settings iptables L Chain INPUT policy ACCEPT target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 PSA
71. Assistance Service and SNMP WMI Provider L Remote Differential Compression Remote Server Administration Tools C Removable Storage Manager Results mi _ RPC over HTTP Proxy C Simple TCP IP Services orage Manager For SANs Subsystem for UNIX based Applications Telnet Client Telnet Server TFTP Client Windows Internal Database E Windows PowerShell _ Windows Process Activation Service C Windows Server Backup Features J Windows System Resource Manager C WINS Server CI Wireless LAN Service H Y EICIEICIE More about features Install Cancel Select Features window 6 2 3 Installing SVmco Install the SVmco package Prepare the ServerView Suite DVD supplied with the main unit User Guidel 225 Contents Operations 1 226 Execute Tools Japanese SVmco SR Windows ServerViewMissio nCriticalOption Win exe The following window appears for installation preparations The following window appears when installation preparations are completed Click the Next button to proceed Specify the installation destination Then click the Next button The default installation path for SVmco is Program Files Fujitsu ServerView Suite or Program Files x86 Fujitsu ServerView Suite To change the installation destination click the Browse button and specify another installation destination After the installation is completed the following window appears Click the Finis
72. Confirming SELinux function settings Checking the firewall function opening ports For the required firewall for the PSA MMB communication LAN and the management LAN only a chain is automatically configured Since the settings related to PSA MMB communication LAN interfaces are essential add the jump setting for the chain for PSA MMB communication referred to below as the PSA MMB LAN chain to INPUT and OUTPUT chains in iptables manually For the setting procedure see PSA to MMB communication LAN interfaces Also the settings related to management LAN interfaces are required only for PRIMECLUSTER linkage For the setting procedure see Management LAN interfaces in 2 1 4 Checking the firewall function opening ports PSA to MMB communication LAN interfaces The firewall settings vary depending on the environment The settings shown in the following procedure are an example of settings for PSA to MMB communication User Guidel 215 Contents Example REJECT setting in INPUT and FORWARD iptables L n Chain INPUT policy ACCEPT target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0
73. Device dev YYY No such device open failed XXXXX and YYY These parts vary with the environment That is why if the smartd service is used the smartd service must be stopped before hot maintenance of a hard disk and the smartd service must be restarted with the latest hard disk status after hot maintenance The procedure is as follows 1 Before hot maintenance of a hard disk stop the smartd service The running condition of the smartd service can be checked from the output result of the following operation Example Output results when the smartd service is running sbin service smartd status smartd pid XXXXX is running XXXXX This part varies with the environment If the smartd service has been started stop it by using the following operation sbin service smartd stop User Guidel 141 Contents 2 Execute hot maintenance of a hard disk and complete it 3 Start the smartd service After stopping the smartd service in step 1 you will need to restart it after the hot maintenance of a hard disk is completed Start the smartd service by using the following operation sbin service smartd start When the system contains the SAS disk unit and is running with the driver for SAS cards which is provided as standard by Red Hat Enterprise Linux 5 Fusion MPT SAS Driver hot replacement and hot removal are not available This does not cause a problem for systems that contain the SAS array di
74. Device name Corrective action Replace the degraded HDD Perform a rebuild Severity User Guidel 863 Contents Error Action R M T S 28547 SV RAID 2 Device error State change on logical drive from partially degraded to failed Meaning The logical drive state changed from degraded to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28548 SV RAID 2 Device error State change on logical drive from failed to failed Meaning The logical drive entered the offline state 864 SVmco User Guide Manual 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28549 SV RAID 2 Device error State change by user on disk from failed to failed Meaning The HDD entered the failed state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S User Guidel 865 Contents 28550 SV RAID 2 Device error State change by user on disk from hotspare to failed Meaning The HDD state changed from HotSpare to failed 2 Device name Corrective action Replace the failed HDD Set HotSpare Severity Error Action R M T S 28551 SV RAID 2 Device error State change by user on disk from rebuilding to failed Meaning The
75. Example 0079 9er Numerical value 1 to 3 digits Corrective action This function is not supported Check the array controller settings Severity Warning Action 766 SVmco User Guide Manual R M T S 18603 SV RAID 2 Adapter error Controller encountered a fatal error and was reset vendor id 1000 device idz9 ed revision r Meaning The controller produced a fatal error and was reset 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 18604 SV RAID 2 Device error Configuration command could not be committed to disk Meaning The configuration command was not committed to the disk User Guidel 767 Contents 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18605 SV RAID 2 Device error Power state change failed on disk Meaning The disk power state changed from active to stop 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18606 768 SVmco User Guide Manual SV RAID 2 Device error Power state change failed on disk from stopped to active Meaning A power state change from stopped to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18607
76. F W download vendor id 1000 device id d revision r Meaning A response that invalidates the download request sent to firmware was received Firmware download is not supported d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13050 mptscsih iocx Adapter error IOC says IOC_BUSY vendor id 1000 device id d revision r Meaning A busy response to the firmware download request was received d Example 0030 9er Numerical value 1 to 3 digits User Guidel 501 Contents Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13051 mptscsih iocx Adapter error IOC returned bad status vendor id 1000 device id d revision r Meaning An Other error response to the firmware download request was received d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 502 SVmco User Guide Manual 13052 mptscsih Software error Not enough memory Meaning Memory cannot be allocated for SGL Corrective action A driver has a fault If t
77. FC card and insert the cable After replacing the FC card press the y key Remarks The process may stop with the following message This message is displayed if an application is referencing the FC card or if the card was replaced soon after the device went offline Check whether any application is referencing the FC card If no application is referencing the card wait about 10 minutes and reexecute the command Depending on the configuration it may take a much longer time to replace the FC card 188 SVmco User Guide Manual C gt fjpciswap r IOB 0 PCIC 5 Selected card name is Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver Please delete all settings about this card Do you want to remove this card y n y Removing the card ServerView Agents E 08745 internal error Device Eject failed PCNVEN 10DF amp DEV F015 amp SUBSYS_F01510DF amp REV_03 8 amp 39e14fc5 amp 0 amp 00000008 0048 23 679 C gt The at the end of a line indicates that there is no line feed 6 Confirm the FC card installation by using the fjpciswap command User Guidel 189 Contents C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 0 PCIC 5 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 V Storport Miniport Driver IOB 1 PCIC 6 FUNCZO Emulex LightPulse LPe1250 F8 PCI Slot 6 V Storport Miniport Driver C gt The at the end of a line indicates that there i
78. HDD state changed from rebuilding to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity 866 SVmco User Guide Manual Error Action R M T S 28552 SV RAID 2 Device error State change by user on disk from operational to failed Meaning The HDD state changed from operational to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28553 SV RAID 2 Device error State change on disk from failed to failed Meaning The HDD entered the failed state User Guidel 867 Contents 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28554 SV RAID 2 Device error State change on disk from hot spare to failed Meaning Replace the dead HDD Set HotSpare 2 Device name Corrective action Replace the dead HDD Set HotSpare Severity Error Action R M T S 868 SVmco User Guide Manual 28555 SV RAID 2 Device error State change on disk from rebuilding to failed Meaning Replace the dead HDD Perform a rebuild 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Error Action R M T S 28556 SV RAID 2 Device error State change on disk from operational to failed Meaning The HDD state changed from operational to failed 2 Device name Correct
79. Intel R PRO 1000 PT Dual Port Server Adapter 16 SVmco User Guide Manual IOB 1 PCIC 7 FUNC 0 Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 24 Ce The at the end of a line indicates that there is no line feed 8 After completing the replacement open the Device Manager and open the properties dialog box of the NIC to be incorporated into teaming KE Device Manager File Action View Help eeimigiBsim dm Elg WS08x86 fq Computer Hy Disk drives RY Display adapters qi Emulex PLUS 1 5 Human Interface Devices HE Keyboards E Mice and other pointing devices Ee Monitors Ej Network adapters x Intel R 82567LF 2 Gigabit Network Connection a Intel R 82576 Gigabit Dual Port Network Connection 10 x Intel R 82576 Gigabit Dual Port Network Connection 11 Intel R 82576 Gigabit Dual Port Network Connection 12 Lu Intel R 82576 Gigabit Dual Port Network Connection 9 Intel R PRO 1000 PT Dual Port Server Adapta E Intel R PRO 1000 PT Dual Port Server Adapte Brun DING Arete x Intel R PRO 1000 PT Dual Port Server Adapte s X TEAM Team 0 uel Y TEAM Team 0 Intel R PRO 1000 PT Dual Scan for hardware changes gt Other devices _ _ _____H4H44_4H_H_HHH Hl Bees gt Storage controllers Mi System devices 4 ql System management devices Universal Serial Bus controllers Opens property
80. LAN ifcfg lt NIC interface name gt Example ifcfg ethO Change the IP address by editing the ifcfg file of the interface The following example shows a command for editing the ifcfg file of the NIC interface for the PSA to MMB communication LAN vi etc sysconfig network scripts ifcfg NIC interface User Guidel 13 Contents Notes name gt Change the following lines BROADCAST lt BROADCAST address of PSA to MMB communication LAN IPADDR IP address of PSA to MMB communication LAN NETMASK lt Subnet mask of PSA to MMB communication LAN Before changing the settings confirm that the settings in the ifcfg file have the values that were automatically set during SVmoo installation If they do not have the automatically set values SVmco may not have been installed Always change the settings after SVmco installation Do not change any line including comment lines except those with the items that must be changed BROADCAST IPADDR and NETMASK Otherwise PSA MMB communication may be disabled making SVmco functions unavailable Moreover a SVmco update may overwrite the automatically set values 2 Restart the network service to activate the network interface Syntax 14 sbin service network restart SVmco User Guide Manual 3 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location etc fujitsu SVmco usr tommbipsetup conf S
81. MMB port 5000 tcp out 2 3 5 Configuring the default gateway Configure the default gateway when installing the operating system If the default gateway is not configured for some reason make this setting 1 Execute the route command to specify a temporary default gateway route add default gv lt GATEWAY gt Example When specifying 192 168 0 1 as the default gateway route add default gw 192 168 0 1 2 Use VMware vSphere Client to connect to the service console and then configure the default gateway from the service console 1 Start VMware vSphere Client 2 Select Home Inventory Inventory and then click the Configuration tab 3 Click DNS and Routing in the Software area in the lower left of the window 82 SVmco User Guide Manual 4 Click Properties in the upper right of the window displaying the DNS and Routing information 192 168 0 2 vSphere Client Edit View Inventory Administration Plug ins Help icf gs SJ E A Home pag Inventory gt f Inventory e 4 m A 19216802 PSA VMware ESX 4 0 0 186700 Getting Started Summary Virtual Machines Resource Allocation Hardware Health Status Processors Memory Storage Networking Storage Adapters Network Adapters Advanced Settings Software Licensed Features Time Configuration Wrtval Machine Startup Shutdown Virtual Machine Swapfile Location Security Profile System Resourc
82. MMB LAN all 0 0 0 0 0 0 0 0 0 0 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot optsource destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited User Guidel 219 Contents Chain OUTPUT policy ACCEPT target prot opt source destination PSA MMB LAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 161 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 5000 4 Save the firewall configuration p sbin service iptables save Setting the destinations of traps from a partition For details on how to set the destinations of traps from a partition see 2 1 6 Setting the destinations of traps from a partition Remarks Make settings only as needed Operations management software such as Systemwalker needs these settings to manage events by partition Configuring SNMP to use duplicate disks 220 SVmco User Guide Manual For details on how to configure SNMP to use duplicate disks see
83. Meaning A hardware error was detected d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11205 e1000 i Adapter error EEPROM Read Error vendor id 8086 device id d revisionz er Meaning An EEPROM read error was detected i ethx OF XXXX XX XX X d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter 328 SVmco User Guide Manual Severity Warning Action R M T S 11206 e1000 i Adapter or Software error Invalid MAC Address Meaning The specified MAC address is invalid i ethx OF XXXX XX XX X Corrective action Recheck the MAC address setting If the MAC address is valid an adapter failure may have occurred Replace the adapter Severity Warning Action T S 11207 e1000 ethx Software error Unable to Allocate Memory Meaning User Guidel 329 Contents Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action TIS 11208 e100
84. Severity 860 SVmco User Guide Manual Error Action R M T S 28542 SV RAID 2 Device error State change on logical drive from degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28543 SV RAID 2 Device error State change on logical drive from degraded to partially degraded Meaning The logical drive entered the degraded state User Guidel 861 Contents 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28544 SV RAID 2 Device error State change on logical drive from degraded to failed Meaning The logical drive state changed from degraded to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 862 SVmco User Guide Manual 28545 SV RAID 2 Device error State change on logical drive from partially degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28546 SV RAID 2 Device error State change on logical drive from partially degraded to partially degraded Meaning The logical drive entered the degraded state 2
85. Severity Error Action R M T S 18570 SV RAID 2 Device error Microcode update timeout on disk Meaning The HDD firmware update timed out 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild User Guidel 745 Contents Severity Warning Action R M T S 18571 SV RAID 2 Device error Microcode update failed on disk Meaning The HDD firmware update failed 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Warning Action R M T S 18572 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drive Meaning 746 SVmco User Guide Manual For the missing logical drive the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18573 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drives Meaning For the missing logical drives the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corr
86. User Guide Manual Warning Action T S 12206 Ipfc xxxx xx xx x Software error ELS CQ not allocated Meaning Memory ELS CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12207 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path ELS CQ Meaning The setting for Slow Path ELS CQ is failed User Guidel 451 Contents Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12208 Ipfc xxxx xx xx x Software error Fast path FCP CQ not allocated Meaning Memory Fast path FCP CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 452 SVmco User Guide Manual 12209 Ipfc xxxx xx xx x Adapter or Software error Failed setup of fast path FCP CQ Meaning The setting for Fast Path FCP CQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sa
87. Warning User Guidel 367 Contents Action T S 11627 e1000e Software error multicast array memory allocation failed Meaning Memory acquisition for the multicast address table failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11628 e1000e ethx Software error Could not acquire PHY Meaning PHY semaphore acquisition failed 368 SVmco User Guide Manual Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11629 e1000e ethx Software error Could not read PHY page 769 Meaning Reading of PHY page 769 failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11630 User Guidel 369 Contents aaa Software error Could not set PHY Host Wakeup bit Meaning Reading of the PHY Host Wakeup bit failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S
88. Windows Firewall with Advanced Security BEE Fie Action View Hep EY Outbound Rules Nane Sp efie Enabled ncs Een ies Ma Connection Securky Rules BITS Peercaching Content In BITS Peercaching Any No Allow No A New Rue E KE Monitoring BITS Peercaching RPC BITS Peercaching Any No Aw Wo OBITS Peercaching RPC EPMAP BITS Peercaching Any No Allow No V Fiter by Profile BITS Peercaching WSD In BITS Peercaching Any No alow No T Fiter by state COM Network Access DCOM In COM Network Access Any No Allow No Core Networking Destination Unreachable Core Networking Any Yes Allow No V Fiter by Group ki AU Core Networking Destination Unreachable Core Networking Any Yes allow No View Core Networking Dynamic Host Configurati Core Networking any Yes Allow No Core Networking Internet Group Managem Core Networking Any Yes Allow No Mj Refresh O core Networking IPv IPv In Core Networking any Yes Allow no E Export Lis Core Networking Multicast Listener Done L Core Networking Any Yes flow no LII rep Core Networking Multicast Listener Query Core Networking Any Yes allow No Core Networking Multicast Listener Report Core Networking Any Yes Aw No E Core Networking Multicast Listener Report Core Networking Any Yes Allow No fU Core Networking Neighbor Discovery Adve Core Networking Any Yes Aw No Core Networking Neighbor Discov
89. according to the specified option The Location LED indicates where an HDD is mounted Remarks This command supports different options in Linux and Windows The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined When powering off an HDD for an operation such as preventive replacement first perform the following operation o If the HDD is configured for mirroring in GDS remove the HDD from the configuration o If the HDD is not configured for mirroring unmount it 88 SVmco User Guide Manual Notes For details on the operating procedures related to this command see 4 Hot Replacement of Hard Disks e This command does not support RAID devices VMware does not support hot replacement of hard disks When you replace a hard disk with this command the following message may appear during the disk mounting operation The command will have been executed normally even if this message appears kernel mptscsih ioc0 gt gt Attempting bus reset sc e000004082adc480 kernel mptbase ioc0 lOCStatus 0x0048 SCSI Task Terminated Indicates that the line is not broken To stop disk rotation after a hard disk has been mistakenly inserted first wait about 60 second
90. action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14007 sd s Device error unsupported sector size vendor Vv model m serial no ser User Guidel 575 Contents Meaning A device error occurred The disk reported a sector size other than 256 512 1024 2048 or 4096 The disk cannot be used in Linux FORMAT_UNIT must be executed again 9es sd a z or h e i l h host number c channel number 96i id l lun number v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14008 sd Software error Request allocation failure Meaning Memory is insufficient The buffer cannot be allocated Start Unit read capacity cannot be executed Corrective action 576 SVmco User Guide Manual The memory in the kernel is insufficient Action must be taken such as reviewing the system configuration or reducing the system load Severity Warning Action T S 14009 sd Software error Memory allocation failure Meaning Memory is insufficient Spin up and read capacity failed Start Unit read capacity cannot be executed Corrective action The memory in the kernel is insufficient Action must be taken such as reviewing
91. action Review the system design or add memory Severity Warning 584 SVmco User Guide Manual Action T S 14022 st st 0 9 Device error Error on write filemark vendor v model m Meaning A device error occurred The write file mark command failed v Example FUJITSU m Example MAP3367NC Corrective action If normal operation cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 14023 st st 0 9 Device error Can t set default compression vendor v model m Meaning User Guidel 585 Contents A device or setting error occurred The compression density could not be set to the default v Example FUJITSU m Example MAP3367NC Corrective action If there is no problem with the settings of the backup software replace the drive Severity Warning Action R M T S 14024 st st 0 9 Device or Software error Overrun vendor v model m Meaning A device or application error occurred An overrun occurred on a variable length device 96v Example FUJITSU 9em Example MAP3367NC Corrective action If you were working on a DAT by using a command such as dd confirm that the specified parameters are correct If you are sure that 586 SVmco User Guide Manual there is no mistake in the work a hardware failure occurred Replace the drive Severity Warning Action R M T S 14025 s
92. after SVMCo Installation seeeenen 69 Configuring the network ssessssseseeeeeeeneeennen nennen nennen 70 Configuring the firewall eese 81 Configuring the default gateway sssseeeeeeneeenneneenen 82 SVmco User Guide Manual 3 Contents 2 3 6 Retrieving VMware SVmco maintenance information 84 2 3 7 Notes on VMware SVMCO cecceeeseeeeeeeeeeeeeeneeeeeeseeeeeeeseaeeseeeseeeseeeeeaees 85 3 SVmco CLI Command Line Interface Operations 86 3 1 GL Tconimand list 5e mite Phe c BER 86 3 2 Disk Management Command diskctrl sse 88 3 3 SVmco Start Stop Command y30SVmoo see 103 3 4 Command for Collecting SVmco Data for Investigation getosvmco 106 3 5 SNMP Security Setting Command setsnmpsec ssessss 108 3 6 PCI Card Operation Command fjpciswap seeeeeee 109 3 7 Firewall Setting Command for the Management LAN Interface setmlanfw sh 125 3 8 PSA MMB Communication LAN Setting Command setpsalan 134 4 Hot Replacement of Hard Disks eeeeeeeeeees esee eene nnne nnnm 138 4 1 Overview of Hard Disk Hot Replacement sse 138 4 2 Adding Removing and Replacing Hard Disks eesseeeeeesese 142 4 2 Le Addition pr
93. be allocated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12237 Ipfc xxxx xx xx x Adapter or Software error POST RPI HDR mailbox failed Meaning POST RPI HDR mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning 470 SVmco User Guide Manual Action T S 12238 Ipfc xxxx xx xx x Adapter error posting all rpi headers vendor id 10DF device id d revision r Meaning Filed to add for all RPI resource Corrective action Hardware failure is occurred on HBA please replace HBA If this message is also detected after replace HBA collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 12239 Ipfc xxxx xx xx x Adapter or Software error Resume RPI Mailbox failed Meaning Failed to resume RPI mailbox process User Guidel 471 Contents Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 122
94. c channel number 96i id l lun number Corrective action Add memory reduce the load or review the system configuration Severity Warning Action T S 14146 656 SVmco User Guide Manual scsi h c i l Software error Unexpected response from lun while scanning scan aborted Meaning Ascan on a SCSI device was interrupted because of some fault The interrupt reason is displayed before this message h host number c channel number 96i id l lun number Corrective action Some devices were not recognized Eliminate the cause Then perform a reboot Severity Warning Action T S 14147 scsi Software error fc_host_post_event Dropped Event Meaning Event creation failed Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning User Guidel 657 Contents Action T S 14148 scsi Software error fc host post vendor event Dropped Event Meaning Event creation failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14149 scsi Software error attempted to queue work when no workqueue created Meaning Queuing was attempted when no work queue was created Corrective action Collect fjsnap Contact your sales representative or a field engineer 658 SVmco User Guide Manual Severity Warning Action T S 14150
95. change on logical drive from partially degraded to failed 730 SVmco User Guide Manual Meaning The logical drive state changed from degraded to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18548 SV RAID 2 Device error State change on logical drive from failed to failed Meaning The logical drive entered the offline state 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action User Guidel 731 Contents R M T S 18549 SV RAID 2 Device error State change by user on disk from failed to failed Meaning The HDD entered the failed state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18550 SV RAID 2 Device error State change by user on disk from hotspare to failed Meaning The HDD state changed from HotSpare to failed 2 Device name Corrective action 732 SVmco User Guide Manual Replace the failed HDD Set HotSpare Severity Error Action R M T S 18551 SV RAID 2 Device error State change by user on disk from rebuilding to failed Meaning The HDD state changed from rebuilding to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M
96. click the Browse button Select s vmcommbs exe Then click the Next button Remarks svmcommbs exe is in opt SVmco bin in the SVmco installation path The default installation path for SVmco is Program Files fujitsu ServerView Suite SVmco 11 The wizard displays the Protocol and Ports window as indicated at the upper left Select or enter values for the following items Then click the Next button Protocol and Ports setting items Window item Selected or entered value Protocol type Local port All Ports User Guidel 55 Contents Window item Selected or entered value Remote port Select Specific Ports Then enter 5000 in the text box below it f New Outbound Rule Wizard x Protocol and Ports Specify the protocol and ports that this rule matches Steps BT What protocol and ports does this rule apply to Program Protocol and Ports Protocol type TCP Scope Protocol number cs Action Profile Local port ams s Name p em 1 Example 80 445 8080 Remote port Specific Ports h pod o o Example 80 445 8080 Intemet Control Message Protacol ICMP settings New Outbound Rule Wizard Protocol and Ports 12 The wizard displays the Scope window as indicated at the upper left Select or enter values for the following items Then click the Next button Scope setting items 56 SVmco User Guide Manual Window item Which local IP addresses do
97. click the Next button f New Outbound Rule Wizard x Protocol and Ports Specify the protocol and parts that this rule matches Steps Busy What protocol and ports does this rule apply to Program Protocol and Ports Protocol type Scope Protocol number off Action Profile Local port Name Example 80 445 8080 Remote port All Parts ne Example 80 445 8080 Intemet Control Message Protocol Customize ICMP settings lt Back Next gt Cancel New Outbound Rule Wizard Protocol and Ports 58 SVmco User Guide Manual 19 The wizard displays the Scope window as indicated at the upper left Select or enter values for the following items Then click the Next button Scope setting items Window item Selected or entered value Which local IP addresses does Any IP address this rule match Which remote IP addresses Select These IP does this rule match addresses Then click the Add button Enter the IP address of the PSA to MMB communication LAN on the MMB side 20 The wizard displays the Action window as indicated at the upper left Select Allow the connection Then click the Next button 21 The wizard displays the Profile window as indicated at the upper left Check all the Domain Private and Public check boxes Then click the Next button 22 The wizard displays the Name window as indicated at the upper left Enter MCOICM
98. device id d revision r Meaning A PCI parity error was detected d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI Box connected to the adapter Severity Warning Action R M T S 11215 e1000 xxxx xx xx x Adapter error Cannot recover from a PCI parity error vendor id 8086 device id d revision r Meaning 334 SVmco User Guide Manual Recovery from the PCI parity error is not possible d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI Box connected to the adapter Severity Warning Action R M T S 11216 e1000 xxxx xx xx x Adapter error PCI parity error detected vendor id 8086 device id d revisionz er Meaning A PCI parity error was detected d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI Box connected to the adapter Severity User Guidel 335 Contents Warning Action R M T S 11217 e1000 xxxx xx xx x Adapter error Cannot recover from a PCI parity error vendor id 8086 device id d revision r Meaning Recovery from the PCI parity error i
99. diskctrl l iocO 0 none 1 none Fault LED Identify Remarks o If the slot location is incorrect in step 4 Turn off the blinking Fault LED by executing the location off function of the disk management command opt fujitsu SVmco bin diskctrl o ioc0 1 Repeat steps 3 and 4 by specifying other slots until the correct slot location is confirmed 4 2 2 Removal procedure Remove the hard disk by using the following procedure 1 To remove a hard disk containing a partition specified as a raw or swap device take action as follows 144 Svmco User Guide Manual o If the hard disk contains a raw device If the hard disk to be removed contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then remove the hard disk o If the hard disk contains a swap device If the hard disk to be removed contains a partition specified as a swap device stop the system Then replace the hard disk 2 Take action as follows The action depends on whether the hard disk to be removed has the Mirror configuration in PRIMECLUSTER GDS o If the hard disk to be removed has the Mirror configuration in PRIMECLUSTER GDS From PRIMECLUSTER GDS select the disk to be removed and remove it For details on the removal procedure see the PRIMECLUSTER GDS manual o If the hard disk to be removed does not have the Mirror configuration in PRIMECLUSTER GDS Unmount all t
100. driver Severity Warning Action T S 21722 e1000_express 2 Software error Could not find a supported gigabit network connection Meaning The gigabit network connection cannot be detected 962 Device name Corrective action Reinstall the driver Severity 792 SVmco User Guide Manual Warning Action T S 21723 e1000 express 2 Adapter or Software error Driver load error Meaning The driver cannot determine which supported gigabit network connection to load 962 Device name Corrective action Reinstall the driver Severity Warning Action T S 21724 e1000_express 2 Software error Could not assign an interrupt Meaning An interrupt cannot be allocated to a supported gigabit network connection User Guidel 793 Contents 2 Device name Corrective action Try again with another PCI slot Severity Warning Action T S 21725 e1000_express 2 Adapter error NOT properly configured vendor id 8086 device id d revision r Meaning A gigabit network connection is not properly configured in the PCI BIOS 962 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Try again with another PCI slot Alternatively replace the adapter Severity Error Action 794 SVmco User Guide Manual R M T S 21726 e1000_express 2 Adapter error Not configured for bus mastering vendor id 8086 device id d revisi
101. driver has a fault It was processing a read request and tried to copy the request from the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14034 st Software error overflow Meaning A driver has a fault It tried to copy a read request to the buffer in the kernel but a buffer state inconsistency occurred Corrective action 592 SVmco User Guide Manual Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14035 st Software error overflow Meaning A driver has a fault It was processing a write request and tried to move data from the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14036 st Software error Device not attached Meaning User Guidel 593 Contents Memory is insufficient A device was detected but it cannot be controlled because a buffer cannot be allocated to the kernel Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14037 st Software error Device not attached Meaning Memory is insufficient A device was detected but it cannot be controlled bec
102. error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13197 mptscsih iocx Software error pci_request_selected_regions failed Meaning User Guidel 565 Contents pci request selected regions allocating memory during PCI device initialization failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13198 mptscsih iocx Adapter error Not Ready vendor id 1000 device id d revisionz er Meaning The adapter does not become READY Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 566 SVmco User Guide Manual 13199 mptscsih iocx Software error the smp response space is missing Meaning The SMP response space cannot be found Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13200 mptscsih iocx Software error multiple segments Meaning There is a request entry or response entry divided into several segments Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning User Guidel
103. even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11617 e1000e xxxx xx xx x Adapter or Software error Cannot enable PCI device from suspend vendor id 8086 device id d revisionz er Meaning The PCI device cannot be started from the suspend state User Guidel 361 Contents d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action TIS 11618 e1000e xxxx xx xx x Adapter or Software error Cannot re enable PCI device after reset vendor id 8086 device id d revision r Meaning After an adapter reset the PCI device could not be restarted d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning 362 SVmco User Guide Manual Action T S 11619 e1000e xxxx xx xx x Adapter or Software error can t bring device back up after reset vendor id 8086 device id d revision r Meaning After a reset the device backup could not be acquired d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or
104. field engineer Severity Warning Action R M T S 12038 Ipfc xxxx xx xx x Adapter or Software error Enable interrupt handler failed vendor id 10DF device id d revision r Meaning An attempt to register the HBA interrupt service routine with the operating system on the host failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action User Guidel 433 Contents Hardware or a driver has a fault If the error Keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12039 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ CONFIG vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 434 SVmco User Guide Manual 12040 Ipfc xxxx xx xx x Adapter error Adapter failed to mbxCmd INIT_LINK vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 120
105. field engineer Severity Warning Action 294 SVmco User Guide Manual US 04802 management IP wrong format Data file no 9ed1 line d2 data s Meaning The configuration file of the dedicated LAN for management contains an error d1 Numerical value Decimal d2 Numerical value Decimal s Cause details Corrective action If the error is format err correct the description in the configuration file and restart SVmco If the problem persists collect getosvmco and contact your sales representative or a field engineer Severity Warning Action US 05380 configuration file error 961 962 User Guidel 295 Contents Meaning There is no definition file for the half full down detection threshold setting for the PRIMECLUSTER linkage function or the file has a description error The operation is performed with the default settings 1 File name character string Full path 2 Detailed error code 4 digit numerical value 5408 A configuration file error occurred Confirm the existence and format of the configuration file 5409 No section member was found Confirm that the section member definition is correct 5410 The magnitude relationship between the members is invalid Check the magnitude relationship between the setting values 5411 A setting value is invalid Confirm the setting value 5412 A setting value is outside its range Check the range of the setting valu
106. folder SVmco installation foldeNjpsaplgWolugin install bat Example C Program Files x86 Fujitsu ServerView Suite SVmco fjpsaplg plugin_install bat 48 SVmco User Guide Manual Remarks The following functions do not work unless the driver is installed e Suppression of logging of Correctable Error events to the Event Viewer Windows system event log State transition to Stop Error for a Blue Screen of Death event System Progress in the Power Control window of the MMB Web Ul Notes Do not execute the installation batch more than once If it is executed more than once as many PRIMEQUEST PSHED Plugin drivers as the number of times executed are installed If the installation batch is executed multiple times no operational problems occur but multiple PRIMEQUEST PSHED Plugin drivers are displayed by the Device Manager In this case uninstall all the PRIMEQUEST PSHED Plugin drivers and then reinstall one according to the following procedure After the reinstallation the operating system must be restarted 1 Record the number of times PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager 2 Execute the following PSHED Plugin driver uninstallation batch as many times as the number recorded in step 1 PSHED Plugin driver uninstallation batch storage location SVmco installation foldeNjpsaplgWolugin uninstall bat Default C Program Files x86 Fujitsu ServerView Suite SVmco fj
107. in 2 1 4 Checking the firewall function opening ports Then configure the management LAN interfaces 2 1 6 Setting the destinations of traps from a partition This setting is necessary only when you need to send trap Please execute this setting when Operation management software receive events by trap User Guidel 25 Contents B Editing snmpd conf vi etc snmp snmpd conf Add the following lines according to the SNMP version used The lines of definitions can be in any order trapsink HOST COMMUNITY PORT SNMPv1 trap setting trap2sink HOST COMMUNITY PORT SNMPv2 trap setting trapsess SNMPCMD ARGS HOST PORT SNMPv3 trap setting The following describes the settings in detail BH SNMPv1 SNMPv2 trap setting trapsink HOST COMMUNITY PORT SNMPv1 trap setting trap2sink HOST COMMUNITY PORT SNMPv2 trap setting The setting defines the host receiving the trap i e the trap destination A Cold Start trap is sent to the defined host during snmpd startup If the partition is set to send SNMP traps a trap is sent from the partition following any authentication failure You can specify multiple trap destinations by specifying multiple hosts on the trapsink and trap2sink lines 26 SVmco User Guide Manual As an alternative to specifying COMMUNITY you can specify a character string on the trapcommunity line The trapcommunity command defines a default community character stri
108. log Contact your sales representative or a field engineer Severity Warning Action fTIS 11620 e1000e xxxx xx xx x Software error DMA map failed Meaning Receive DMA address mapping failed User Guidel 363 Contents Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11621 e1000e ethx Software error pskb may pull failed Meaning The header deletion process pskb may pull on a received packet failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 364 SVmco User Guide Manual 11622 e1000e s Software error Failed to initialize MSI X interrupts Falling back to MSI interrupts Meaning Switching to an MSI interrupt occurred because initialization of the MSI X interrupt failed 96s ethx or XXXX XX XX X Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11623 e1000e s Software error Failed to initialize MSI interrupts Falling back to legacy interrupts Meaning
109. recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 28501 SV RAID 2 Adapter error BBU temperature unstable vendor id 1000 1734 device id d revision r Meaning The battery temperature is unstable 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit User Guidel 833 Contents If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 28502 SV RAID 2 Adapter error BBU temperature above threshold vendor id 1000 1734 device id d revision r Meaning A temperature detected by the temperature sensor on the battery exceeded the upper threshold 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity 834 SVmco User Guide Manual Error Action R M T S 28503 SV RAID 2 Adapter error BBU voltage
110. reset sc e000004082adc480 kernel mptbase ioc0 IOCStatus 0x0048 SCSI Task Terminated After mounting a hard disk you may need to pause the disk rotation to mount it on another slot If so wait about 60 seconds after you mounted the disk before stopping the disk rotation The operating system executes the Hot Plug process when the disk is mounted Therefore if you immediately stop the disk rotation the following error may occur kernel Device sdb not ready kernel end_request I O error dev sdb sector 204706 kernel Buffer I O error on device sdb1 logical block 6396 Before executing a disk management command confirm that no other instance of the command is being executed You can perform the following operations with the disk management command For details see 4 2 Disk Management Command diskctrl in the PRIMEQUEST 1000 Series Tool Reference C122 E110EN o Displaying a list of SGPIO and SES controllers or a list of hard disks managed by the controllers o Turning off a hard disk location LED or causing it to blink e Delete the configuration information cache file of the file system Red Hat Enterprise Linux 5 After hot replacement addition or removal of a hard disk execute the following command to delete the User Guidel 139 Contents 140 configuration information cache file of the file system Likewise delete the file before static replacement addition or removal of a hard disk r
111. the adapter Severity Warning Action R M T S 11713 igb xxxx xx xx x Software error MTU gt 9216 not supported Meaning Setting an MTU of more than 9216 bytes is not supported on this controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning 382 SVmco User Guide Manual Action T S 11714 igb xxxx xx xx x Adapter or Software error Cannot change link characteristics when SoL IDER is active Meaning The link setting cannot be changed d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11715 igb xxxx xx xx x Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning User Guidel 383 Contents The PHY loopback test cannot be executed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11716 igb xxxx xx xx x Software error Error getting interrupt Meaning Setting an interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 384 SVmco User Guid
112. the message could not be found Confirm that the file exists Then reexecute the command User Guidel 127 Contents No IP setting or illegal IP format in etc fujitsu SVmco usr ipsetup conf Meaning The IP address of the management LAN is not set in the SVmco operation file etc fujitsu SVmco usr ipsetup conf Alternatively the format of the IP address is incorrect Corrective action Referring to 2 1 5 Setting the management LAN IP address set the IP address of the management LAN Reexecute the command No IP setting in s Meaning The setting could not be found in the file indicated in the message Corrective action If 96s is etc fujitsu SVmco usr ipsetup conf Referring to 2 1 5 Setting the management LAN IP address set the IP address of the management LAN Reexecute the command If s is other than the above Set the IP address in the file indicated in the message Reexecute the command Already set iptables Meaning It is already set 128 SVmco User Guide Manual Corrective action Confirm iptables L n If there is no problem with the setting no action is necessary If the setting is no longer correct or is defective delete the setting Reexecute the command The setting was completed Meaning The setting was completed Corrective action No action is necessary 5 End status 0 Normal end 20 Abnormal end 6 Configuration procedure Configure the interface for th
113. the system configuration or reducing the system load Severity Warning Action T S 14010 sr sr 0 9 Device error Recovered error vendor v model m User Guidel 577 Contents Meaning The I O was disconnected because SKZRECOVERED ERROR 96v Example FUJITSU m Example MAP3367NC Corrective action The sense key is Recovered Error First perform cleaning Then replace the media If there is still no recovery replace the drive Severity Warning Action T S 14012 sr Software error bad sector size Meaning A driver failure may have occurred The sector size is other than 512 1024 or 2048 Corrective action Examine the sr driver Collect fjsnap Contact your sales representative or a field engineer Severity Warning 578 SVmco User Guide Manual Action T S 14013 sr sr 0 9 Device error unsupported sector size vendor Vv model m Meaning A device error occurred The sector size is not supported by sr v Example FUJITSU m Example MAP3367NC Corrective action The current media cannot be used Severity Warning Action T S 14014 sr Software error Request allocation failure Meaning Memory is insufficient An attempt to issue Mode Sense Page 0x2a to examine the device capacity failed because of insufficient memory User Guidel 579 Contents Corrective action Add memory or reduce the system load Severity War
114. value 1 to 3 digits Corrective action Power off the system Then confirm that the hard disk SAS SATA cable power supply and other components are correctly connected If the error recurs replace the relevant component on the SAS interface such as the SAS SATA cable expander and backplane Severity Error Action R M T S 18594 SV RAID 2 Device error State change on disk from copyback to failed Meaning The HDD state changed from copyback to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action User Guidel 761 Contents R M T S 18595 SV RAID 2 Device error State change on disk from copyback to offline Meaning The HDD state changed from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18596 SV RAID 2 Device error State change on disk from JBOD to failed Meaning The HDD state changed from JBOD to failed 2 Device name Corrective action 762 SVmco User Guide Manual If the hard disk is faulty replace it Severity Error Action R M T S 18597 SV RAID 2 Device error State change on disk from JBOD to offline Meaning The HDD state changed from JBOD to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18598 SV RAID
115. value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S User Guidel 855 Contents 28534 SV RAID 2 Adapter error Single bit ECC error critical threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 28535 SV RAID 2 Adapter error Single bit ECC error further reporting disabled vendor id 1000 device id d revision r Meaning A single bit error was detected 962 Device name 856 SVmco User Guide Manual d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller If the error recurs replace the possibly faulty component of the SAS interface system Severity Info Action R M T S 28536 SV RAID 2 Adapter error Previous configuration completely missing at boot vendor id 1000 1734 device id d revision r Meaning The configuration could not be found at startup 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Power off the system Then confirm that the HDD cable power supply and other components are correctly connected If the error recurs replace the possibly faulty component of the SAS interface
116. vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 4 Execute the esxcfg vswif command to assign the IP address 192 168 0 2 to vswifO esxcfg vswif i 192 168 0 2 n 255 255 255 0 vswifO esxcfg vswif l Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswif0 Service Console IPv4 192 168 0 2 255 255 255 0 192 168 0 255 true STATIC This indicates that there is no line feed User Guidel 75 Contents m Configuring the PSA to MMB communication LAN 7 Execute the esxcfg vswitch command to create a virtual switch vSwitch1 esxcfg vswitch a vSwitch1 esxcfg vswitch Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitchO 64 2 64 1500 vmnic1 PortGroup Name VLANID Used Ports X Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 vSwitch1 64 2 64V 1500 PortGroup Name VLAN ID Used Ports Uplinks X This indicates that there is no line feed 8 Execute the esxcfg vswtich command to connect the physical adapter vmnicO to the virtual switch 76 SVmco User Guide Manual esxcfg vswitch L vmnicO vSwitch1 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitchO 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 00 vmnic1 Service Console 0 1 vmnic1 vSwitch1 64 2 64 1500 vmnicO PortGroup Name VLAN ID Used Ports Upli
117. 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 6 Save the firewall configuration sbin service iptables save 2 1 5 Setting the management LAN IP address Set the partition management LAN IP address in SVmco ps ax grep eecd If the process has not started start ServerView Agent Syntax usr sbin srvmagt start 2 Edit the etc fujitsu SVmco usr ipsetup conf file User Guidel 23 Contents Example of changing the management LAN IP address vi etc fujitsu SVmco usr ipsetup conf Change the following line NETWORK ManagementIP lt management LAN IP address gt Syntax NETWORK ManagementIP 192 168 0 1 3 Run the following command Syntax usr sbin eecdcp c oc E002 oe 000C IPADDRESS Example 24 SVmco User Guide Manual usr sbin eecdcp c oc E002 oe 000C 192 168 1 2 4 Restart SVmco to reflect the new the management LAN IP address Syntax sbin service y30SVmco stop sbin service y30SVmco start For details on how to specify any duplication of the management LAN with PRIMECLUSTER GLS see the applicable PRIMECLUSTER manuals To use PRIMECLUSTER linkage configure the firewall for the management LAN interfaces After making those settings follow the procedure
118. 0 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC O0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 SVmco User Guide Manual IOB 1 PCIC 7 FUNC 0 Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 24 C gt The at the end of a line indicates that there is no line feed 6 Replace the NIC by executing the fjpciwap command C gt fjpciswap r OB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card Do you want to remove this card y n y Removing the card The card has removed User Guidel 175 Contents Please replace the card and input y key y Adding the card The card has added C When Please replace the card appears replace the NIC and insert the cable After replacing the NIC press the y key 7 176 Confirm that the NIC was normally replaced by using the display function of the fjpciswap command C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC O0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1
119. 0 ethx Software error txdr align check failed Meaning An error was detected in the memory boundary check on the transmit descriptor Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action 330 SVmco User Guide Manual T S 11209 e1000 ethx Software error Unable to Allocate aligned Memory Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11210 e1000 ethx Software error Unable to Allocate Memory Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem User Guidel 331 Contents persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severi
120. 00 seconds one hour and 40 minutes specify 0 Watchdog Timer disabled 64 SVmco User Guide Manual If the specified time is too short for a memory dump the Watchdog Timer times out and triggers a Hard Reset In such cases a memory dump cannot normally be acquired 2 2 8 Installing a SVmco update This section describes the SVmco update installation procedure Remarks Using a fix program of the same version as the installed SVmco version SVmco uninstallation begins when you click the Delete button and click the Next button in the confirmation message dialog box After that SVmco is reinstalled If you do not want to uninstall SVmco click the Cancel button in the confirmation message dialog box For details on how to acquire fix programs contact the distributor where you purchased your product or your sales representative B Operations The descriptions in this section assume that the SVmco update file ServerViewMissionCriticalOption Win exe has already been saved in a work directory When update SVmoo it is necessary to stop and start ServerView Agents User Guidel 65 Contents If ServerView Agents is not stopped some files can not be replaced Perform this operation with the Administrator authority 1 Open Services of Administrative Tools 2 Select and stop SNMP Service 3 Select and stop ServerView Virtualization Management Agent 4 Select and stop ServerView Server Control S
121. 000 1734 device id d revision r Meaning Fast charging of the battery failed 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits 704 SVmco User Guide Manual Corrective action Replace the BBU Severity Error Action R M T S 18508 SV RAID 2 Adapter error BBU charge count exceeded vendor id 1000 1734 device id d revision r Meaning The battery charge count exceeded the upper limit 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Warning Action R M T S User Guidel 705 Contents 18509 SV RAID 2 Device error Rebuild on disk failed Meaning The rebuild attempt on the HDD failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18510 SV RAID 2 Device error Rebuild failed on logical drive Meaning The rebuild on the logical drive failed 2 Device name Corrective action 706 SVmco User Guide Manual If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity
122. 0003 system err s1 s2 s4 s5 s5 s5 s5 Meaning A SVmco system error was detected s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action US 00051 lib call err 26s1 96s2 96s5 96s5 S4 96s5 96s5 S5 S5 232 SVmco User Guide Manual Meaning An error occurred during a required library call at SVmco startup s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00061 daemon normal end etc fujitsu SVmco global pmsvmco conf Meaning A SVmco daemon process terminated normally Corrective action No action is necessary Severity Info User Guidel 233 Contents Action US 00062 child process abnormal end 96s1 96s2 96s3 96s1 96s4 Meaning An error occurred in a SVmco child process S1 Numerical value 1 digit S2 Numerical value 2 to 4 digits S3 Character string 2 to 7 characters s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Warning Action US 00063 child pr
123. 05 GDS dev sdx Device error NVURM read error on disk vendor v model m serial no ser Meaning An NVURM read request sent to a disk terminated abnormally v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action 684 SVmco User Guide Manual A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16006 GDS dev sdx Device error volume status log write error on disk vendor v model m serial no ser Meaning A volume status log write request sent to a disk terminated abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S User Guidel 685 Contents 16007 GDS dev sdx Device error write error on slice vendor v model m serial no ser Meaning A write request sent to a slice terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16008 GDS dev sdx Device error write error on disk vendor v model m serial no ser Meaning A writ
124. 0703 SV Agents Adapter error Temperature has reached the warning level Meaning The temperature reached the warning level Corrective action Check the condition of the fans Reduce the ambient temperature Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10704 SV Agents Adapter error Temperature has reached the critical level 320 SVmco User Guide Manual Meaning The temperature reached the critical level Corrective action Check the ambient temperature If no problem is found confirm that the fans are operating normally Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10705 SV Agents Adapter error Insufficiant operating power supplies available Meaning The power supply is insufficient Corrective action The required power is not supplied Check the power supplies Severity Warning User Guidel 321 Contents Action R M T S 10706 SV Agents Adapter error Power supply failed Meaning A power supply unit error occurred Corrective action Check the connection of the power supply unit If no problem is found replace the power supply unit Severity Warning Action R M T S 10707 SV Agents Adapter error Redundant power supply failed Meaning A fan error occurred Consequently the fan on
125. 1 Installing SVmco This section describes how to install SVmco 1 Start the terminal with root privileges 2 Mount ServerView Suite DVD1 3 Copy the SVmco module to any directory of the PRIMEQUEST 1000x2 series server Then expand the files cp MNT SVSLocalTools Japanese SVmco SR LinuxA SVmco XXXRHEL5 tgz tmp MNT is the mount point V This indicates that there is no line feed XXX depends on the version In the above example the any directory is tmp cd tmp tar xvzf SVmco XXXRHEL5 tar gz 4 Execute the following command cd SVmco 68 SVmco User Guide Manual JINSTALL sh SVIM 5 After the installation of SVmco make the required settings For details on the setting method see SVmco Setting Procedure for VMware and 2 2 Configuring SVmco Linux Red Hat Enterprise Linux 5 2 3 2 Settings after SVmco Installation The settings after SVmco installation for VMware partly differ from those for RHEL This section describes only the different parts For details on the parts of the setting procedure that are the same as those for RHEL see the following Settings after SVmco Installation VMware Settings after SVmco For VMware installation Configuring the PSA to MMB communication 2 3 3 Configuring the network LAN Confirming management i 2 3 3 Configuring the network LAN settings 2 3 3 Configuring the network Confirming SELinux N i i function settings No settings
126. 14091 sg Software error cannot be allocated Meaning Memory is insufficient A control table could not be allocated User Guidel 625 Contents Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14093 sg sgn Software error unable to make symlink Meaning Memory is insufficient or an internal operating system error occurred Creation of a symbolic link in sysfs failed Corrective action Add memory or reduce the load Severity Warning Action T S 14094 sr Software error Unable to allocate SCSI request Meaning 626 SVmco User Guide Manual ioctl to a CD ROM failed because of insufficient memory Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14095 sr sr 0 9 Software error unknown vendor code Meaning A driver has a fault A vendor code that should be initialized has not been initialized Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14096 User Guidel 627 Contents st Software error Unable create sysfs class Meaning Memory is insufficient or an internal operating system error occurred The class of a SCSI tape could not be created in sysfs Corrective action
127. 2 Checks before SVmco installation This section describes the checks to make before SVmco installation Confirming PSA to MMB communication LAN settings Confirming the services required for SVmco operation User Guidel 223 Contents Confirming PSA to MMB communication LAN settings For details on how to configure the PSA to MMB communication LAN see 2 2 1 Configuring the PSA to MMB communication LAN Confirming the services required for SVmco operation SNMP Service is required for SVmco operation Add SNMP Service by using the following procedure Operations 1 Click Start Administrative Tools Server Manager 2 Select Features Add Function SNMP Service in the Server Manager window 3 Confirm that the SNMP Service check box is checked Then click the OK button The screen returns to the Windows Component Wizard 224 SVmco User Guide Manual Remarks If the check box is not checked SNMP Service has not been installed To install SNMP Service check the check box Click the Next button in the Windows Component Wizard window Follow the instructions of the wizard for installation Add Features Wizard x z E Select Features ge Select one or more features to install on this server Confirmation Features Description Progress al io Vi Simple Network Management Protocol Jg LJ Quality Windows Audio Video Experience SNMP Services includes the SNMP Li Remote
128. 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Warning Action R M T S 28567 SV RAID 2 Adapter error SAS port lost link vendor id 1000 1734 device id d revision r 876 SVmco User Guide Manual Meaning The SAS link was terminated 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28568 SV RAID 2 Adapter error Adapter missing after reboot vendor id 1000 1734 device id d revision r Meaning After the restart the SAS array controller card could not be found 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action User Guidel 877 Contents Confirm the Enable RAID Disable NATIVE setting of the SAS array controller card in the system BIOS Severity Error Action R M T S 28569 SV RAID 2 Adapter error Adapter needs replacement faulty IOP detected vendor id 1000 1734 device id d revision r Meaning An error was detected in the IO processor of the controller 962 Device name 9ed Example 0060 10F9 device id sub device id 9er Numeric
129. 2 1 7 Configuring SNMP to use duplicate disks 6 1 7 Installing a SVmco update For details on how to install a SVmco update see 2 1 8 Installing a SVmco update 6 1 8 Uninstalling SVmco For details on how to uninstall SVmco see 2 1 9 Uninstalling SVmco 6 2 Manually Installing SVmco Windows Server 2008 This section describes how to install SVmco in Windows Server 2008 You need to log in with Administrator privileges for installation To install the SVmco as a non Administrator user with Administrator privileges right click the file and select Execute as Administrator from the menu that appears Then install SVmco Remarks User Guidel 221 Contents To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco Otherwise the following restrictions apply Even under an REMCS agreement no software errors are reported Hot maintenance of PCI cards is disabled The partition must be stopped for maintenance 6 2 1 Installation flow For the SVmco installation flow see Chapter 4 Installing the Operating System and Bundled Software in PRIMEQUEST 1000 Series Installation Manual For details on how to configure SVmco see 2 2 Configuration SVmco Windows Server 2008 Remarks If you use SVIM to install the operating system you need not install SVmco However after installation with SVIM you need to check and make settings according to 6 2 2 Checks before SVmoo installa
130. 2 Device error State change by user on disk from copyback to failed User Guidel 763 Contents Meaning A user changed the HDD state from copyback to failed 962 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18599 SV RAID 2 Device error State change by user on disk from copyback to offline Meaning A user changed the HDD state from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action 764 SVmco User Guide Manual R M T S 18600 SV RAID 2 Device error State change by user on disk from JBOD to failed Meaning A user changed the HDD state from JBOD to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18601 SV RAID 2 Adapter error Disk security failed to communicate with EKMS vendor id 1000 device id d revision r Meaning Disk security failed to communicate with the EKMS 2 Device name d Example 0079 User Guidel 765 Contents 9er Numerical value 1 to 3 digits Corrective action This function is not supported Check the array controller settings Severity Warning Action R M T S 18602 SV RAID 2 Adapter error Logical drive secure failed vendor id 1000 device id d revision r Meaning Logical drive secure failed 2 Device name d
131. 2 SVmco User Guide Manual 11231 e1000 Software error Cannot re enable PCI device after reset Meaning After a reset the PCI device could not be restarted Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11232 e1000 Software error can t bring device back up after reset Meaning After a reset a device could not return to the active state Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning User Guidel 343 Contents Action T S 11233 e1000 ethx Software error Cannot change link characteristics when SoL IDER is active Meaning The link setting cannot be changed Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11234 e1000 ethx Adapter error pattern reg test failed vendor id 8086 device id d revisionz er Meaning The pattern test failed d device id e g 1209 344 SVmco User Guide Manual r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11235 e1000 ethx Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning
132. 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity User Guidel 531 Contents Warning Action R M T S 13123 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error occurred during reading of the PCI status register Do you want to retry The message is output only once d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13124 532 SVmco User Guide Manual mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error occurred during reading of the PCI status register The operation ran out of retries d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13125 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error was detected during a DMA transfer d Example 0030 9er
133. 3023 mptscsih iocx Adapter error Can t get IOCFacts IOC NOT READY vendor id 1000 device id d revision r Meaning 486 SVmco User Guide Manual The IOCFACTS request cannot be executed because the adapter is in the NOT READY state d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13024 mptscsih iocx Software error IOC reported invalid 0 request size Meaning The request frame size of the IOCFACTS request is set to 0 Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action User Guidel 487 Contents T S 13025 mptscsih iocx Adapter error Invalid IOC facts reply vendor id 1000 device id d revision r Meaning The response to an IOCFACTS request is invalid d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13026 mptscsih iocx Adapter error Can t get IOCFacts IOC NOT READY vendor id 1000 device id d revision r Meaning The PORTFACTS request cannot be executed because the adapter is in the NOT READY state 488 SVmco User Guide Manual
134. 39 message from SVagent to the system event log Confirm the location of the inserted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl I iocO SVmco User Guide Manual 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 dev sdc Fault LED Off 3 dev sdd Fault LED Off 6 After the disk management command is completed mount the disk partitions If the disk has the Mirror configuration in PRIMECLUSTER GDS incorporate it in PRIMECLUSTER GDS 7 To restore each raw device take action as follows o If the hard disk had contained a raw device Configure the raw device according to the manual of the application used for raw access to the replacement hard disk That application was stopped before the replacement After completing the configuration restart the application 4 2 4 Replacement procedure for hard disk failures causing non responsiveness If HDD recovery using an HDD driver is not possible because a hard disk failure caused the relevant HDD to hang replace the hard disk by using the following procedure User Guidel Contents 1 152 If the system is non responsive because of a hard disk failure the following message detected by SVagent appears and the Fault LED of the hard disk goes on For RHEL5 Serverview E 14134 lOB n HDD n scsi h c i l Device error offlined vendor xxxxxxxx model xxxxxxxx serial NO XXXXXXXXXX V SCSI number h
135. 40 Ipfc xxxx xx xx x Software error Failed to allocate mbox for ADD_FCF cmd Meaning Memory ADD_FCF command can not be allocated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 472 SVmco User Guide Manual 12241 Ipfc xxxx xx xx x Adapter or Software error ADD FCF RECORD mailbox failed Meaning ADD_FCF_RECORD mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12242 Ipfc xxxx xx xx x Adapter or Software error INIT VPI Mailbox failed Meaning INIT VPI mailbox process is failed Corrective action HBA has some fault or memory is insufficient User Guidel 473 Contents Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12243 Ipfc xxxx xx xx x Software error Failed to allocate mbox for READ_FCF cmd Meaning Memory READ_FCF command can not be allocated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field eng
136. 41 Ipfc xxxx xx xx x Adapter error Adapter Hardware Error vendor id 10DF device id d revision r Meaning An interrupt that indicates a hardware fault was received d Example F980 9er Numerical value 1 to 3 digits User Guidel 435 Contents Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12054 Ipfc xxxx xx xx x Software error Illegal State Transition Meaning An invalid node state transition was detected Corrective action A driver problem may have occurred Contact your sales representative or a field engineer Severity Warning Action T S 12059 436 SVmco User Guide Manual Ipfc xxxx xx xx x Adapter error readl Detected PCI parity error Retries exhausted vendor idz10DF device id d revision r Meaning An error Machine Check or Master Abort was detected during read and retries were performed but the operation ran out of retries PC error recovery d device id e g F980 r Numerical value 1 to 3 digits Corrective action If a retry with the succeeding driver is successful no action is necessary If it fails replacement of the HBA may be necessary or the PCI bus may have a fault Contact your sales representative or a field engineer If the error recurs after the retry contact your sales representative or a field engineer Sev
137. 567 Contents Action T S 13201 mptscsih iocx Software error smp timeout Meaning An SMP timeout occurred Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13202 mptscsih iocx Software error smp passthru reply failed to be returned Meaning The response frame is invalid Corrective action 568 SVmco User Guide Manual Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13203 mptscsih iocx Adapter error IOC Not Active vendor id 1000 device id d revision r Meaning The adapter is not active Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13204 mptscsih Software error Memory allocation failure User Guidel 569 Contents Meaning Memory allocation is failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 7 2 8 SCSI common layer messages Linux This section lists SCSI common layer messages 14000 sd Software error Unknown command Meaning Software has a fault A flag in the request structure is abnorma
138. 62 System Status is changed in the OS Running succeeded Meaning The system status changed 1 Numerical value Decimal 962 Numerical value Decimal Corrective action No action is necessary Severity Info Action US 09101 961 962 System Status is changed in the OS Running 96s d Meaning 306 SVmco User Guide Manual The system status change failed 1 Decimal 2 Decimal s System error retry over request error time out failed d Decimal Corrective action Contact your sales representative or a field engineer Severity Warning Action US 09110 961 962 initialization of a library failed err i errz9ed os_err d detail 1 d 2 d 3 d Meaning An error occurred in initial processing User Guidel 307 Contents 1 Decimal 2 Decimal d Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action S 09111 1 2 file a error s failed err i_err d os_err d detail 1 d 2 d 3 d Meaning A file processing error occurred 1 Decimal 962 Decimal a open read or close s Character string d Decimal Corrective action 308 SVmco User Guide Manual Contact your sales representative or a field engineer Severity Error Action US 09120 961 962 System Error failed err d Meaning When SVmco executed a Windows API the API retu
139. 7 scsi Software error allocation failure Meaning A memory shortage occurred while the node of a target was being added to sysfs Corrective action Add memory or reduce the load Severity Warning Action T S 14108 User Guidel 633 Contents scsi Software error ordered flushes don t support queueing Meaning The use of ordered flush was avoided because the HBA supports queuing Corrective action Examine the software Confirm the specifications of the HBA driver Also confirm that its implementation is correct Severity Warning Action T S 14110 scsi scsi d d d d Device error probe failed vendor v model m serial no ser Meaning The recognition of a device was interrupted because the device responded with busy to an I O request to recognize the device even after retries v Example FUJITSU 9em Example MAP3367NC 9eser Example 01234567 Corrective action 634 SVmco User Guide Manual If the LUN where the error occurred is shared by multiple servers using FC Switch or other means review the zoning setting to reduce the load on each server If a single drive is used replace the drive Severity Warning Action R M T S 14111 scsi Software error barrier error disabling flush support Meaning Ordered flush is not performed after this because it would fail Corrective action See the error messages displayed before this one and take corrective
140. 736 SVmco User Guide Manual Meaning The HDD could not be found at restart 2 Device name Corrective action Replace the HDD Perform a rebuild If the Fault LED is not on a SAS interface system failure may have occurred Replace the possibly faulty component of the SAS interface system However this event may occur on starting the operating system after adding an optional card or hard disk to or removing it from a server with this product mounted In such case check the status of the array by using ServerView RAID Manager If the array status is recognized as being normal there is no problem and you can ignore this message Severity Error Action R M T S 18558 SV RAID 2 Adapter error Logical drive missing after reboot vendor id 1000 1734 device id d revisionz er Meaning The logical drive could not be found at restart 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits User Guidel 737 Contents Corrective action If the error occurred after a change to the array configuration no action is necessary If the error occurred during normal operation or after maintenance work power off the system and confirm that the HDD is correctly connected If the array configuration is not recognized after startup perform a restart so that it can be recognized Note that this event may occur on starting the operating system after adding an optional card or hard d
141. 758 this unit is occupied s SVmco E 08759 command timeout SNMP s 5 Message Details SVmco E 08740 this command can not execute doubly s Meaning This command cannot be executed twice at the same time Corrective action Confirm that this command is not being executed elsewhere Execute the command again after it is completed This command cannot be executed twice at the same time SVmco E 08741 this command needs Administrators privilege s Meaning User Guidel 115 Contents Administrator privileges are required for executing this command Corrective action Execute the command on a console as a user with Administrator privileges SVmco E 08742 invalid option s Meaning The specified option is invalid Corrective action Specify the correct option Execute it The options are case sensitive For details on the options of the PCI card control command fjpciswap see 3 6 PCI Card Operation Command fjpciswap SVmco E 08743 option num is invalid s Meaning The number of options is invalid Corrective action Specify the correct option Execute it For details on the options of the PCI card control command fjpciswap see 3 6 PCI Card Operation Command fjpciswap SVmco E 08744 no unit id s Meaning 116 SVmco User Guide Manual The specified unit name does not exist in the partition Corrective action Specify the unit name that exists in the partition
142. 8 FV1 11A5 0VS 2 1047 WIN FOTUSTIROQO Supported Class of Serve Class 3 Supported FCA Types 00 00 01 0000000001 00000000 00 00 00 00 10000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Port Status Unk Ratus Operations Unk Speed 2 GBt second Loop Map HBAnyware SVmco User Guide Manual 4 Start ETERNUS Multipath Manager and place all the devices to be replaced offline ETERNUS Multipath Manager olx File Tools Help Fault list 0 Status Machine name Unit name S WS0BXBG Disk Number 2nd Path 3rd Path Eg E3000 E340811A 230004 SCSPort2 BusO TargetD 0 pem SCSPort3 Bus TargetD 0 LUNO Diski Active Active LUNI Disk2 Active Active LUN2 Disk3 Active Active 2l Auto Path Check ON Auto Path Recovery ON 4 ETERNUS Multipath Manager 5 Replace the FC card by executing the following command Exit ETERNUS Multipath Manager and HBAnywhere Replace the relevant card by using the replacement function of the fjpciswap command C gt fjpciswap r OB 0 PCIC 5 Selected card name is Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver User Guidel 187 Contents Please delete all settings about this card Do you want to remove this card y n y Removing the card The card has removed Please replace the card and input y key y Adding the card The card has added C When Please replace the card appears replace the
143. 8 SVmco User Guide Manual a authProtocol This is the protocol for SNMPv3 message authentication Either MD5 or SHA is specified To use SHA install openssl and create a package with openssl The option takes effect only if the security level in the I option includes authentication Otherwise you can omit the option A authPassword This is the authentication password at least eight characters This setting must match that on the manager side The option takes effect only if the security level in the I option includes authentication Otherwise you can omit the option x privProtocol This is the protocol for SNMPv3 message encryption Currently the only supported privacy protocol is DES The option takes effect only if the security level in the I option includes encryption Otherwise you can omit the option X privPassword This is the encryption password at least eight characters This setting must match that on the manager side The option takes effect only if the security level in the I option includes encryption Otherwise you can omit the option The following example shows how to send SNMPv3 traps with the PRIMEQUEST account to enable authentication and encryption The traps are sent to the manager of port 162 with IP address 192 168 0 162 User Guidel 29 Contents trapsess v 3 e 0x800007e58026577a9f421950a4 u PRIMEQUEST l authPriv a MD5 A 00000000 x DES X 11111111 192 168 0 162 162
144. 8617 SV RAID 2 Device error Power state change failed on disk from transition to active Meaning A power state change from transition to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity 776 SVmco User Guide Manual Warning Action R M T S 18618 SV RAID 2 Device error Power state change failed on disk from transition to stopped Meaning A power state change from transition to stopped failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 7 2 13 LAN related messages Windows This section lists the LAN related messages in Windows User Guidel 777 Contents etexpress related This section lists e1express related messages 21700 e1000_express 2 Adapter or Software error Adapter not found Meaning The adapter cannot be detected 962 Device name Corrective action Reinstall the driver Severity Warning Action T S 21701 e1000_express 2 Adapter or Software error Driver load error Meaning The driver cannot determine which adapter to load 962 Device name 778 SVmco User Guide Manual Corrective action Reinstall the driver Severity Error Action T S 21702 e1000 _express 2 Software error Could not allocate The MAP REGISTERS Meaning The map register required for operation cannot be allocated 2 Device n
145. 980 9er Numerical value 1 to 3 digits Corrective action A driver or firmware has a fault If the problem persists replace the adapter Severity Warning Action User Guidel 441 Contents R M T S 12081 Ipfc xxxx xx xx x Adapter error Unknown IOCB command Data vendor id 10DF device id d revision r Meaning An unknown IOCB command was detected for a function for slow path processing with IOCB of a non FCP ring for example ELS ring as the target d deviceid vpd e g F980 9er Numerical value 1 to 3 digits Corrective action A driver or firmware has a fault If the problem persists replace the adapter Severity Warning Action R M T S 12083 Ipfc xxxx xx xx x Software error Bus Reset on target failed Meaning Bus Reset on a target failed Ma 0 SMmco User Guide Manual Corrective action A driver or system error insufficient resources occurred If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12089 Ipfc xxxx xx xx x Adapter error Adapter failed to mbxCmd CONFIG_HBQ vendor id 10DF device id d revision r Meaning Adapter initialization failure The CONFIG_HBQ mailbox command failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Acard or the card firmware has a fault Contact your sales representative or a field engineer Sev
146. A configuration failed Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11821 ixgbe xxxx xx xx x Adapter error The EEPROM Checksum Is Not Valid vendor id 8086 device id d revisionz er Meaning An EEPROM checksum error was detected User Guidel 407 Contents d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11822 ixgbe xxxx xx xx x Adapter or Software error invalid MAC address vendor id 8086 device id d revision r Meaning The MAC address setting in EEPROM has an error d Example 1209 9er Numerical value 1 to 3 digits Corrective action Recheck the MAC address If no problem is found in the specified MAC address and if the problem persists even after a system restart collect the data for investigation dump or fjsnap and ask your sales representative or a field engineer to perform an investigation Severity Warning 408 SVmco User Guide Manual Action T S 11823 ixgbe ethx Adapter error setup link failed vendor id 8086 device id d revision r Meaning The setting of NIC speed failed A hardware error occurred d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure
147. BA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13193 mptscsih Adapter error Errata on LSI53C1030 occurred Meaning Errata No 28 of LSI53C1030 chip occurred during reading of the data Corrective action Reexecute read after converting the target block size of the target data into multiples of eight If the error keeps recurring collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action User Guidel 563 Contents R M T S 13194 mptscsih iocx Device error target reset failed vendor id 1000 device id d revision r Meaning The target reset failed Corrective action Replace the target device If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13195 mptscsih iocx Adapter error IOC Not operational vendor id 1000 device id d revision r Meaning The adapter is not in the operational state Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer 564 SVmco User Guide Manual Severity Warning Action R M T S 13196 mptscsih iocx Adapter error Issuing HardReset vendor id 1000 device id d revision r Meaning The hardware will be reset Corrective action Replace the HBA If the
148. C Card Hot Plugging cceeeccecceeseseceeceeseeeceeeeeeneeseeeeeseeesenensneneseeneeneteaee 184 5 4 1 Hotplugging an FC card incorporated with the ETERNUS multipath driver185 5 4 2 FC card addition procedure cceecceeceeseeeeneeeeeeeseneeeeaeeseeeeeeesseenseeeesas 191 5 5 Hot Replacement Procedure for iSCSI ccecccecceeeeeeeeeeeeereseneeeeeeteeeeseeeeas 192 A SVmco User Guide Manual 5 5 1 Confirming the incorporation of a card with MPD eeees 192 5 5 2v Disconnecting MPD nee Le te ee eds 205 5 5 3 Incorporating a card with MPD sseeemm 209 6 Manual SVmco Installation and Uninstallation enses 210 6 1 Manually Installing SVmco Linux Red Hat Enterprise Linux 210 06 d dL dnstallation HOW saccum decer rte tete n iex ches 211 6 1 2 Checks before SVmCo installation eeeeen 211 6 E 335 installing SVMC ON iine e e ba tre ait teh a te ne 212 6 1 4 Automatic configuration during SVmco installation 213 65 14 b Restarting the partition Ate heise se race 214 6 1 6 Settings after SVmco installation sese 214 6 1 7 Installing a SVmco update ssseeeenenneneen 221 6 Le 8 Uhirnstalling SVmco inerte tene certe reete ctn LoCo 221 6 2 Manually Installing SVmco Windo
149. Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14097 sg Software error kmalloc Sg_device failure Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 628 SVmco User Guide Manual 14099 sg Software error alloc_disk failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14100 sg Software error cdev_alloc failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action User Guidel 629 Contents T S 14101 sg Software error sg_alloc failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14102 sg So
150. Contents Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14077 scsi Software error Failed to register Meaning Software has a fault Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14078 scsi Software error rejecting I O to dead device Meaning 618 SVmco User Guide Manual The device does not exist Corrective action Check operation Severity Warning Action T S 14079 scsi Software error rejecting I O to device being removed Meaning The device does not exist Corrective action Check operation Severity Warning Action T S 14080 scsi Software error rejecting I O to offline device User Guidel 619 Contents Meaning The device cannot go offline Corrective action Check operation Severity Warning Action T S 14083 st st 0 9 Software error Can t set default block size Meaning An application error occurred Insufficient definition The default mode number 0 was used because there is no parameter for the specified mode Corrective action The settings for the driver are inadequate for use of the application Confirm the settings Severity Warning Action T S 620 SVmco User Guide Manual 14084 sd Software error Bad block number requested Meaning
151. D of slot 2 of iocO is on so sdc was surveyed in that slot 2 Turn off the Fault LED by executing the following disk management command opt fujitsu SVmco bin diskctrl o ioc0 2 The Fault LED goes out Display the status by executing the disk management command You can confirm that none is displayed as the device name of slot 2 of iocO and the slot is empty opt fujitsu SVmco bin diskctrl iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 none User Guidel 147 Contents 3 dev sdd Fault LED Off 4 2 3 Replacement procedure for hard disk failures not causing non responsiveness If a hard disk fails or is predicted to fail by S M A R T proactive detection replace the hard disk by using the following procedure 1 To replace a hard disk containing a partition specified as a raw or swap device take action as follows o If the hard disk contains a raw device If the hard disk to be replaced contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then replace the hard disk o If the hard disk contains a swap device The target hard disk contains a partition specified as a swap device Stop the system Then replace the hard disk 2 Take action as follows The action depends on whether the target hard disk has the Mirror configuration in PRIMECLUSTER GDS o In the Mirror configuration in PRIMECLUSTER GDS F
152. DWORD Default 20000 You can use the above registry key to specify the wait time ms before the service is terminated in the shutdown sequence SVmco User Guide Manual 2 2 1 Configuring the PSA to MMB communication LAN This section describes how to confirm the settings for the PSA to MMB communication LAN Communication between SVmco and the MMB requires that the partition have an active NIC connected to the PSA to MMB communication LAN For the setting of the PSA to MMB communication LAN use the following procedure Note In the following cases you can not use event notification function of SVmco Interface of MMB PSA IP Address in the Network Configuration Network Interface window of the MMB Web UI is Disable The following operation execution of the configuration command of PSA to MMB communication LAN is not performed 1 Execute the PSA to MMB communication LAN setting command SVmco installation folder opt fujitsu S Vmco sh setpsalan bat User Guidel 43 Contents Note If the operating system has not been restarted after SVmco installation the PSA to MMB communication LAN setting command in step 1 will fail Execute the PSA to MMB communication LAN setting command after restarting the operating system 2 Restart the operating system Performing the above procedure sets the following values lt IP address gt 172 30 0 lt partition ID 2 gt 24 Example Partition ID of 2
153. EQUEST Environment Control Service 2 Environment PATH variable Adds the value used by variable settings SVmoo to the existing PATH variable SVmco INSTALLPATH variable Adds a new variable 40 SVmco User Guide Manual 4 SNMP security settings 5 WMI Windows Management Instrumentation settings Remarks User Guidel Description Security is set for SNMP Service because SVmco needs to accept SNMP packets from the MMB The task varies depending on the parameter selected on the Security tab in the SNMP Service Properties window during SVmco installation With Accept SNMP packets from any host selected SNMP security is not configured With Accept SNMP packets from these hosts selected If neither the MMB IP address nor localhost is specified localhost and SNMP security are configured SVmco uses WMI to acquire information on PCI Express cards and SCSI devices WMI is installed as standard with Windows These settings include settings on the size of memory and number of internal handles used by WMI to collect this information If the system has many LUNs for devices such as RAIDs it may not have sufficient memory or internal handles For this reason the settings are changed to the following values Upper limit on memory used 536 870 912 bytes default of the operating system Upper limit on internal handles 65 536 41 Contents 42 Execute the SNMP security setting command set
154. Meaning The sense data of the ioctl command cannot be written to the user space Corrective action User Guidel 521 Contents An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13091 mptscsih Software error Unable to write data to user Meaning The data of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13092 mptscsih Software error Unable to read in hp_host_info struct Meaning 522 SVmco User Guide Manual The structure of the HPHostlnfo command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13093 mptscsih Software error Unable to write out hp_host_info Meaning The structure of the HPHostlnfo command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S User Guidel 523 Contents 13094 mptscsih Software error Unable to read in hp_host_targetinfo struct Meaning The structure of the HPTargetlnfo command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and
155. P in Name Then click the Finish button User Guidel 59 Contents 2 2 5 Setting the management LAN IP address Set the partition management LAN IP address in SVmco For details on the management LAN see 1 3 Management LAN in the PRIMEQUEST 1000 Series Administration Manual C122 E108EN 1 Confirm the ServerView Server Control service starts If the service has not started start SVagent W Starting SVagent 1 Click Start Administrative Tools Services 2 Select ServerView Server Control in the right side of the window 3 Select Action Start from the menu bar to start ServerView Server Control 2 Edit the SVmco installation folder etc fujitsu S Vmco usr ipsetup conf file Change the following IP address in an editor or similar application Syntax NETWORK ManagementIP lt management LAN IP address gt 60 SVmco User Guide Manual Example of input IP 192 168 0 1 3 Run the following command Syntax MgmtIP exe f 2 2 6 Setting the destinations of traps from a partition For direct transfer of a SVmco expansion trap from a partition set the trap destination and SVmco trap notification by using the following procedure Remarks SNMPv3 is not supported in Windows Make settings only as needed Operations management software needs these settings to manage events by partition The trap destination must be running both a trap receiving appl
156. PRIMEQUEST1000 Series ServerView Mission Critical Option Version 1 0 User Manual April 2011 Edition Copyright Fujitsu Limited 2011 All hardware and software names used are trademarks of their respective manufacturers All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability Right of technical modification reserved Contents 1 1 1 1 1 1 1 2 1 2 1 2 1 1 2 2 2 2 1 2 1 1 2 1 2 2 1 3 2 1 4 2 1 5 2 1 6 2 1 7 2 1 8 2 1 9 2 2 2 2 1 2 2 2 2 2 3 2 2 4 2 2 5 2 2 6 2 2 7 error 2 2 8 2 2 9 2 3 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 Product OverViewW celts runossa rosanna aaaea eno sopoia rasoi arasen Eisoes 1 Monitoring mechanism on PRIMEQUEST ceeeceeeseeeeeeeeeneeeeeeeeeneeeeneeeeneee 1 Basic Architecture conet te dete a ERES aiian 1 ServerView Sulte ee a te prece tabe cd gente aie 2 ServerView Mission Critical Option SVmcoo sseeeeeeee 3 Function oESVITICO plex UR Ret e RC eds 3 Monitoring mechanism for hardware failure eeeeeee 4 Installation Steps eerte ctione oec noaio 5 Configuring SVmco Linux Red Hat Enterprise Linux
157. RXDCTL ENABLE on Rx queue not set within the polling period vendor id 8086 device id d revisionz er Meaning RXDCTL ENABLE of the receive queue could not be set within the polling period d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 398 SVmco User Guide Manual 11807 ixgbe ethx Adapter error link_config FAILED vendor id 8086 device id d revision r Meaning The condition and speed of the link cannot be set d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11808 ixgbe ethx Adapter error Unable to allocate MSI X interrupts vendor id 8086 device id d revisionz er Meaning The vector required for an MSI X interrupt cannot be assigned d Example 1209 r Numerical value 1 to 3 digits User Guidel 399 Contents Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11809 ixgbe ethx Software error Unable to allocate MSI interrupt falling back to legacy Meaning Initialization of the MSI interrupt failed Consequently it was switched with a legacy interrupt Corrective action Collect the data for investigation d
158. S 13160 mptscsih Software error Target Bus out of bounds Meaning The bus number value specified in a SCSIIO request is outside its range Corrective action An API and driver are not compatible Check the API and driver version numbers 548 SVmco User Guide Manual Severity Warning Action T S 13161 mptscsih iocx Adapter error IOC Not operational vendor id 1000 device id d revision r Meaning The adapter is not in the operational state d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13163 User Guidel 549 Contents mptscsih iocx Adapter error ioc_state DOORBELL_ACTIVE vendor id 1000 device id d revisionz er Meaning The adapter has the DOORBELL_ACTIVE flag turned on d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13164 mptscsih Software error lost hotplug event Meaning Memory acquisition for the hotplug process failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity 550 SVmco User Guide Manual Warning Act
159. SVmco User Guide Manual 5 Click the Scope tab Select Any IP address for Local IP Address Select These IP Addresses in Remote IP Address Then click the Add button SNMP Service UDP In Properties EI EPIS RENOVE Scope tab in SNMP Service UDP In Properties User Guidel 53 Contents 6 The IP Address dialog box appears Click Predefined set of computers Select Local subnet from the list Then click the OK button Specify the IP addresses to match This IP address or subnet m Examples 192 168 10 12 192 168 1 0 24 2002 3d3b 1a31 4 208 74ff fe39 6c43 2002 9d3b 1a31 4 208 74ff fe39 07112 C This IP address range From To C Predefined set of computers Default aateway Y j bout specifying IP esses Cancel IP Address dialog box 7 Click the OK button to close the SNMP Service UDP In Properties dialog box 54 SVmco User Guide Manual 8 Click Outbound Rules in the left pane of the Windows Firewall with Advanced Security window The Outbound Rules list appears in the center pane 9 Click New Rule in the right pane of the Windows Firewall with Advanced Security window The New Outbound Rule Wizard window appears with Rule Type displayed at the top left Select Custom Then click the Next button 10 The wizard displays the Program window as indicated at the upper left Select This program path Then
160. Severity Info Action S 08406 Register Clash Callback failed Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action S 302 SVmco User Guide Manual 08504 Couldn t create the device object Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S 08505 Couldn t create symbolic link Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action 4778 User Guidel 303 Contents 08506 Couldn t get IRP stack location Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action S 08507 Couldn t get pci configuration data Meaning Reading of the PCIConfiguration space failed Corrective action No action is necessary Severity Info Action 304 SVmco User Guide Manual I7 78 08508 Couldn t set pci configuration data Meaning Writing to the PCIConfiguration space failed Corrective action No action is necessary Severity Info Action S 08509 Unrecognized control code Meaning DeviceloControl was called from a user space application with an unrecognized ControlCode value Corrective action No action is necessary Severity User Guidel 305 Contents Info Action S 09100 961 9
161. T S 18552 SV RAID 2 Device error State change by user on disk from operational to failed User Guidel 733 Contents Meaning The HDD state changed from operational to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18553 SV RAID 2 Device error State change on disk from failed to failed Meaning The HDD entered the failed state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action 734 SVmco User Guide Manual R M T S 18554 SV RAID 2 Device error State change on disk from hot spare to failed Meaning Replace the dead HDD Set HotSpare 2 Device name Corrective action Replace the dead HDD Set HotSpare Severity Error Action R M T S 18555 SV RAID 2 Device error State change on disk from rebuilding to failed Meaning Replace the dead HDD Perform a rebuild 2 Device name Corrective action User Guidel 735 Contents Replace the dead HDD Perform a rebuild Severity Error Action R M T S 18556 SV RAID 2 Device error State change on disk from operational to failed Meaning The HDD state changed from operational to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18557 SV RAID 2 Device error Disk missing after reboot
162. The HDD state changed from JBOD to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28598 SV RAID 2 Device error State change by user on disk from copyback to failed Meaning A user changed the HDD state from copyback to failed 2 Device name User Guidel 897 Contents Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 28599 SV RAID 2 Device error State change by user on disk from copyback to offline Meaning A user changed the HDD state from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28600 898 SVmco User Guide Manual SV RAID 2 Device error State change by user on disk from JBOD to failed Meaning A user changed the HDD state from JBOD to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 28601 SV RAID 2 Adapter error Disk security failed to communicate with EKMS vendor id 1000 device id d revision r Meaning Disk security failed to communicate with the EKMS 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action This function is not supported Check the array controller settings User Guidel 899 Contents Severity Warning Action
163. The messages are listed in ascending order of Event ID Event IDs are classified by the software that displays the messages and by driver support at the problem detection point The following terms indicate the severity of each message Error Serious system problem Warning Caution or warning The system can continue operating e Info Notification event Each letter shown in Action any of R M T S indicates the action that SVagent and SVmco performs The letter combination varies depending on the message R Sending REMCS data M Sending e mail T Sending an SNMP trap e S Outputting syslog 230 SVmco User Guide Manual If SVagent detects a problem in a PCI card and then again detects a problem in the same unit it suppresses the actions of sending REMCS data e mail and SNMP traps until acknowledge button is executed in Driver Monitor in SVOM If SVagent detects a problem in a disk device and then again detects a problem in the same unit within an hour it suppresses the actions of sending REMCS data e mail and SNMP traps 7 1 SVmco Messages This chapter lists SVmco log messages 00002 System err 96s4 96s5 96s5 96s5 S5 Meaning A SVmco system error was detected s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error User Guidel 231 Contents Action US 0
164. UnitldetificationName which specifies the identifier and slot location Specified names are case sensitive Example IOB PCIC 0 PCI_Box PCIC 1 IOB 0 PCIC 1 PCI_Box 0 PCIC 1 2 Options I r a Display This option displays a list of PCI cards that can be replaced using the command The following fields are displayed UnitName Displayed UnitName value identifier It corresponds to the Unit information in the PCI Devices window Func Function number User Guidel 111 Contents Device Name Displayed device name It corresponds to the Device Name information in the PCI Devices window r Replacement This option replaces the PCI card specified in UnitldetificationName The command exits when the power off operation replacement instruction and device recognition process have all been completed after the replacement a Addition This option adds the PCI card specified in UnitldetificationName The command exits when all the device adding processes are completed 3 Usage example The following example shows the displaying of a list by the Display function Example 1 C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 112 SVmco User Guide Manual The following example shows replaceable card specification
165. V RAID 2 Adapter error Device open error vendor id 1000 device id d revision r Meaning A device open error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Confirm that the version number of the device driver is correct Severity Warning Action R M T S 28586 SV RAID 2 Adapter error loctl send error vendor id 1000 device id d revision r Meaning An I O control error occurred 962 Device name d Example 0079 User Guidel 889 Contents 9er Numerical value 1 to 3 digits Corrective action Confirm that the version number of the device driver is correct Severity Warning Action R M T S 28587 SV RAID 2 Adapter error Insufficient application memory vendor id 1000 device id d revisionz er Meaning Application memory is insufficient 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action 890 SVmco User Guide Manual R M T S 28588 SV RAID 2 Adapter error System API error vendor id 1000 device id d revision r Meaning A system API error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 28589 SV RAID 2 Adapter error Firmware initialization failed vendor id 1000 device id
166. Warning Action R M T S 11603 e1000e xxxx xx xx x Adapter error NVM Read Error while reading MAC address vendor id 8086 device id d revision r Meaning An NVM read error was detected during reading of a MAC address d device id e g 1209 9er Numerical value 1 to 3 digits 352 SVmco User Guide Manual Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11604 e1000e xxxx xx xx x Adapter or Software error Invalid MAC Address vendor id 8086 device id d revision r Meaning The specified MAC address is invalid d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Recheck the MAC address setting If the MAC address is valid an adapter failure may have occurred Replace the adapter Severity Warning Action T S User Guidel 353 Contents 11605 e1000e ethx Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11606 e1000e ethx Software error Unable to alloc
167. Warning Action T S 11724 igb xxxx xx xx x Software error Unhandled Msg Meaning A message received from the VF could not be handled Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11725 igb xxxx xx xx x Software error Unable to allocate memory for vectors User Guidel 389 Contents Meaning Allocation of memory for interrupt vectors failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11726 igb xxxx xx xx x Software error Invalid q vector to ring mapping Meaning Mapping between an interrupt vector and transmission ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action 390 SVmco User Guide Manual T S 11727 igb xxxx xx xx x Software error Unable to allocate memory for VF Data Storage Meaning A
168. a field engineer Severity Warning Action T S 11731 igb xxxx xx xx x Adapter error PF device is not up vendor id 8086 device id d revision r Meaning The PF device is not active Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S User Guidel 393 Contents 11732 igb xxxx xx xx x Software error TX DMA map failed Meaning DMA address map for transmittion is failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action ITIS ixgbe related This section lists ixgbe related messages 11800 ixgbe Adapter or Software error Cannot enable PCldevice from suspend Meaning The PCI device cannot be started from the suspend state 394 SVmco User Guide Manual Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11801 ixgbe Adapter or Software error Cannot initialize interrupts for device Meaning The interrupt resources of the device cannot be initialized Corrective action Collect the data for investigation dump or fjsn
169. above and then Remove dick Remove To edit the path settings for the MCS policy select a Edit connection above and then dick Edit Lee ear Multiple Connected Session MCS window 202 SVmco User Guide Manual 7 Click the Cancel button to return to Properties window shown in step 5 and click the Cancel button again to return to the iSCSI Initiator Properties window shown in step 4 8 If no IP address in step 6 matches select the next target and repeat the steps after step 4 Otherwise click the Devices button Targets Discovery Favorite Targets Volumes and Devices RADIUS Configuration M Quick Connect To discover and log on to a target using a basic connection type the IP address or DNS name of the target and then click Quick Connect Quick Gonneck Refresh eternus2000 cmO port1 Connected eternus2000 cmi port0 Connected To connect using advanced options select a target and then dick Connect To Igcomp EE disconnect a target select the target and Disconnect dick Disconnect For target properties including configuration of sessions Properties select the target and dick Properties For configuration of devices powered with a target select the target and then dick Device More it basic iSCSI connections and targets iSCSI Initiator Properties window in Windows Server 2008 R2 or later User Guidel 203 Contents 9
170. act your sales representative or a field engineer Severity Error 280 SVmco User Guide Manual Action US 04009 file read err 1 not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation 961 Character string 1 to 256 characters Corrective action Contact your sales representative or a field engineer Severity Error Action US 04010 Start failed 1 configure error 2 3 964 Meaning An error was detected in a setting value of the SVmco definition file 961 Character string 1 to 256 characters User Guidel 281 Contents 2 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits 4 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04011 Start failed 961 2 3 child process was stopped Meaning An error was detected in a setting value of the SVmco definition file 961 Character string 1 to 256 characters 962 Numerical value 1 digit 963 Character string 1 to 10 hexadecimal digits Corrective action Contact your sales representative or a field engineer Severity Error 282 SVmco User Guide Manual Action US 04012 lib call err 1 2 3 4 5 6 7 8 Meaning An error occurred during a required library call at SVmco startup 961 Numerical value 1 to 2 digits 962 Numeric
171. action There is a problem with the operation method or software Operation method Confirm that operation is not performed ina manner that causes a resource conflict Software Confirm which software executed RESERVE Ask the developer to perform an investigation and correct the problem Severity Warning Action T S 14058 scsi Software error request allocate failed prevent media removal cmd not sent User Guidel 605 Contents Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14059 scsi sxx Device error Not ready vendor v model m serial no ser Meaning A device error occurred v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Check operation If there is no problem in operations replace the drive Severity Warning 606 SVmco User Guide Manual Action R M T S 14060 scsi sxx Device error Medium error or Volume overflow vendor v model m serial no ser Meaning A media error or volume overflow occurred sxx is either sd a z or st 0 9 v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Check operation If there is no problem in operations take the following corrective action Tape device Clean the device If the problem persists replace the media Disk device Replace the dri
172. al error s1 s2 s4 s5 s5 s5 s5 Meaning An error was detected in the operating environment s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits User Guidel 289 Contents s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04407 not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 290 SVmco User Guide Manual 04408 configure error s1 s1 s2 s5 Meaning An error was detected in a setting value of the SVmco definition file s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action CLAS 04409 Start failed s1 s1 s2 s5 Meaning Process startup failed s1 Character string 1 to 256 characters User Guidel 291 Contents s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your s
173. al value 1 to 3 digits Corrective action Review the system connection configuration If the problem persists replace the controller Severity Error Action R M T S 878 SVmco User Guide Manual 28570 SV RAID 2 Device error Microcode update timeout on disk Meaning The HDD firmware update timed out 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Warning Action R M T S 28571 SV RAID 2 Device error Microcode update failed on disk Meaning The HDD firmware update failed 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity User Guidel 879 Contents Warning Action R M T S 28572 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drive Meaning For the missing logical drive the cached data of the SAS array controller card has been saved 962 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28573 880 SVmco User Guide Manual SV RAID 2 Device error Adapter cache pinned for missing or offline logical drives Meaning For the missing logical drives the cached data of the SAS array controller card has been s
174. al value 1 to 4 digits 963 Numerical value 1 to 10 digits 964 Numerical value 1 to 3 digits 965 Numerical value 1 to 10 digits 6 Numerical value 1 to 10 digits 967 Numerical value 1 to 10 digits 968 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US User Guidel 283 Contents 04013 cannot change directory 1 2 Meaning The work directory change in SVmco failed 1 Numerical value 1 to 10 digits 2 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04018 child process abnormal end 1 2 963 964 965 Meaning A SVmco child process terminated abnormally 961 Character string 1 to 256 characters 962 Numerical value 1 digit 963 Character string 1 to 10 hexadecimal digits 284 SVmco User Guide Manual 4 Numerical value 1 to 2 digits 965 Numerical value 1 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04019 service was started Meaning A SVmco service was started Corrective action No action is necessary Severity Info Action US 04020 User Guidel 285 Contents service was stopped Meaning A SVmco service was stopped Corrective action No action is necessary Severit
175. ales representative or a field engineer Severity Error Action S 04410 starting timeout s Meaning A time out was detected at SVmco startup s1 Character string 1 to 256 characters Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action 292 SVmco User Guide Manual I7 78 04411 child process abnormal end s1 s2 s3 s4 0x s5 Meaning A child process terminated abnormally s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s4 Numerical value 1 digit s5 Hexadecimal numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04412 Initialization Error s1 User Guidel 293 Contents Meaning Reading of SDR FRU and other files failed during SVmco initialization S1 Numerical value 4 digit Corrective action Download the MMB system event log Collect the SVmco data for investigation getosvmco Then contact your sales representative or a field engineer Severity Error Action US 05308 FJSVfefpcl driver open error Meaning An ioctl error occurred when it was issued to fefpcl or the state of fefpcl is abnormal The error is reported in the ioctl results Corrective action Contact your sales representative or a
176. ame Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action T S 21703 User Guidel 779 Contents e1000_express 2 Software error Could not assign an interrupt Meaning An interrupt cannot be allocated 962 Device name Corrective action Try again with another PCI slot Severity Error Action T S 21704 e1000_express 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors and aggregate buffers in the adapter properties Perform a restart Severity Error 780 SVmco User Guide Manual Action T S 21705 e1000_express 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors and aggregate buffers in the adapter properties Perform a restart Severity Warning Action T S 21706 e1000 express 2 Software error Could not allocate memory Meaning Memory required for the receive structure cannot be allocated 962 Device name User Guidel 781 Contents Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S
177. anagement are done through the MMB and SVOM Web UI All event monitoring in PRIMEQEUST system include detected by MMB can be monitored by SVOM Web UI Note Following application software is changed to install on PRIMEQUEST1000 and PRIMEQUEST1000xz2 or later PRIMEQUEST1000 PRIMEQUEST Server Agent PSA 1 PRIMEQUEST1000x2 or later SVmco SVmco User Guide Manual Contents When these software is intalled by SVIM SVIM judge machine type and install only necessary software 1 PSA is system mangement software only PRIMEQUEST1000 For detail please refer PRIMEQUEST 1000 Series General Description Manual C122 B022 03EN 1 1 2 ServerView Suite The role for each ServerView components in partition is as below ServerView Operation Manager SVOM To display hardware configuration and abnormal event on each partition ServerView Agents SVagent To collect hardware configuration and detect abnormal event in partition ServerView RAID SV RAID To collect hardware configuration and detect abnormal event for disk device and SAS RAID card ServerView Mission Critical Option SVmco To notify event detected by SVagent to MMB and provide PRIMECLUSTER PRIMESOFT linkage function onlu Linux When detect hardware problem the following actions are executed according to event REMCS report sent from MMB REMCS from SVOM can not be used in case of PRIMEQUEST Mail report sent from MMB or SVOM
178. and slot status Linux Display example Description of status iocO 0 dev sda Fault LED Off Operating normally 1 dev sdb Fault LED Off 2 mount Fault LED Off 3 mount Fault LED On Rotation stopped ioc1 0 dev sdd Fault LED Identify lt Displaying location 1 none lt Empty slot 92 SVmco User Guide Manual Display example Description of status 2 none 3 none Remarks The numbers shown under ioc are slot numbers o To stop the rotation of an HDD to be replaced or removed opt fujitsu SVmco bin diskctrl e ioc0 3 o To confirm the mounting location for an HDD to be added lopt fujitsu SVmco bin diskctrl i ioc0 3 o To turn off the blinking FaultLED indicating the location of the HDD that must be replaced or inserted opt fujitsu SVmco bin diskctrl o ioc0 3 o To turn off the Fault LED after stopping disk rotation opt fujitsu SVmco bin diskctrl c ioc0 3 e In Windows User Guidel 93 Contents The following example shows all the SGPIO controllers in the operating system and a list of their slot statuses diskctrl l SGPIO controller and slot status Windows Display example Description of status device scsiportO 0 DiskO Fault LED Off lt Operating normally 1 Disk1 Fault LED Identify Displaying location 2 none Empty slot 3 mount Fault LED On Rotation stopped Remarks The numbers shown under Wde
179. aning 640 SVmco User Guide Manual An I O request sent to an offline device was rejected h host number c channel number 96i id l lun number Corrective action Check operation Severity Warning Action T S 14124 scsi h c i l Software error rejecting I O to dead device Meaning An I O request sent to a device that could not be found was rejected h host number c channel number 96i id l lun number Corrective action Check operation Severity Warning Action T S User Guidel 641 Contents 14125 scsi h c i l Software error rejecting I O to device being removed Meaning An I O request sent to a removed device was rejected h host number c channel number 956i id l lun number Corrective action Check operation Severity Warning Action T S 14126 scsi Software error impossible request Meaning A software or hardware failure occurred Corrective action Collect the data for investigation dump Contact your sales representative or a field engineer Severity Warning 642 SVmco User Guide Manual Action T S 14127 scsi Software error timing out command waited Meaning The timing out command is in the standby state Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14128 scsi Software error can t init scsi io context cache
180. anual 2 3 Notes on VMware SVmco Note the following points on SVmco in VMware SVmco can run only on the console operating system It manages the configuration of devices in the console operating system and detects device problems It cannot run in the guest operating system and must not be installed in the guest operating system It may take time at least five minutes to start SVmco after starting the operating system User Guidel 85 Contents 3 SVmco CLI Command Line Interface Operations This chapter describes the commands for operating SVmco from the CLI command line interface To use the CLI first log in to the operating system Some commands may not be available depending on the user privileges See the following table 3 4 CLI command list The following table lists the CLI commands for SVmco Commands command No Command Privileges Remarks name Window VMw Linux s are Disk root Linux or managemen Administrator For HDD 1 tcommand Windows S Yes Yes 1 No is operation privileges required 3 SVmco root Linux or For collecting 2 investigation Administrator symco data for Yes Yes Yes data Windows investigation collection privileges 86 SVmco User Guide Manual command Command Privileges name Window VMw Linux command required 3 SNMP root mug E For setting Security Administrator hosts
181. ap Contact your sales representative or a field engineer Severity Warning Action T S 11802 User Guidel 395 Contents ixgbe ethx Adapter error Fan has stopped vendorid 8086 device id d revision r Meaning An adapter error occurred d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11803 ixgbe ethx Adapter or Software error request_irqfailed for MSIX interrupt Error Meaning Initialization of the MSI X interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 396 SVmco User Guide Manual Warning Action T S 11804 ixgbe ethx Adapter or Software error request_irq for msix_Isc failed Meaning Initialization of msix Isc failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11805 ixgbe ethx Adapter or Software error request irq failed Meaning Initialization of the interrupt failed Corrective action User Guidel 397 Contents Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11806 ixgbe ethx Adapter or Software error
182. apter error Internal hardware error during POST vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 18578 SV RAID 2 Device error Bad block table of disk threshold exceeded table is about to overflow 750 SVmco User Guide Manual Meaning The usage threshold of the bad block table has been exceeded 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Info Action R M T S 18579 SV RAID 2 Device error Disk failed due to bad block table overflow Meaning The HDD failed because of a bad block table overflow 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Error Action User Guidel 751 Contents R M T S 18580 SV RAID 2 Device error Disk failure detected during POST Meaning An HDD failure was detected during POST 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Error Action R M T S 18581 SV RAID 2 Adapter error Failure detected during POST vendor id 1000 1734 device id d revision r Meaning An error was detected during POST 2
183. are error FC Virtual Port device add failed Meaning FC Virtual Port device addition failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14169 scsi Software error FC Virtual Port LLDD Create failed Meaning FC Virtual Port LLDD creation failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer User Guidel 671 Contents Severity Warning Action T S 14170 scsi h c i l Software error Cannot create vport symlinks Meaning vport symlinks cannot be created h host number c channel number i id l lun number Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 672 SVmco User Guide Manual 14171 sd h c i l Device error unsupported protection type vendor v model m serial no ser Meaning This type of disk cannot be formatted h host number c channel number i id l lun number Corrective action Replace the disk Severity Warning Action R M T S 14172 sd s Software error missing header in MODE_SENSE response Meaning The Mode Sense information is missing 9es sd a z or h e i l h host number c channel number 96i id l lun
184. ask Broadcast Enabled TYPE vswifO Service Console IPv4 N A N A N A true NONE X This indicates that there is no line feed The above example shows that vswifO has been set for the Port Group name of Service Console 2 Execute the esxcfg vswitch command to confirm the status of the virtual switch esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports V MTU Uplinks vSwitchO 64 2 64 1500 vmnicO PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnicO User Guidel 73 Contents Service Console 0 1 vmnicO X This indicates that there is no line feed The above example shows that Service Console exists in vSwitchO and the physical adapter is vmnicO 3 74 Disconnect the physical adapter from vSwitch0 and then connect the physical adapter vmnic1 which is used for the management LAN to vSwitchO Execute the esxcfg vswitch command to disconnect the physical adapter vmnicO from vSwitchO esxcfg vswitch U vmnicO vSwitchO esxcfg vswitch I Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitchO 64 2 64 1500 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 Service Console 0 1 SVmco User Guide Manual Execute the esxcfg vswitch command to connect the physical adapter vmnic1 to vSwitchO esxcfg vswitch L vmnic1 vSwitchO esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitchO 64 2 64 1500
185. ate memory for the receive descriptor ring Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer 354 SVmco User Guide Manual Severity Warning Action T S 11607 e1000e ethx Software error Unsupported Speed Duplex configuration Meaning The specified communication speed or method is not supported Corrective action Recheck the communication speed and method settings for the adapter Set the correct values Severity Warning Action T S 11608 e1000e ethx Adapter or Software error Unable to allocate MSI interrupt vendor id 8086 device id d revision r Meaning User Guidel 355 Contents The MSI interrupt resource cannot be allocated d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11609 e1000e ethx Adapter or Software error Detected Tx Unit Hang vendor id 8086 device id d revision r Meaning A hang was detected in the transmission unit d Example 1209 9er Numerical value 1 to 3 d
186. ation Settings automatically added changed during SVmco installation Target syslog conf file snmpd conf file snmptrapd conf file snmptrapd start option snmpd start option Dedicated PSA to MMB communication LAN interface iptables setting User Guidel Action Add setting Add setting Add setting address Add setting co amp 5 Remarks to MMB communication LAN change settings as needed Only a chain for PSA MMB communication is created during manual installation of SVmco Referring to Checking the firewall function opening ports in 6 1 6 Settings after 213 Contents Remarks add the jump setting for the chain for PSA MMB communication to INPUT and OUTPUT chains manually SELinux configuration file If SELinux is disabled do not etc selinux conf change the settings 6 1 5 Restarting the partition After installing SVmco restart the partition with a reboot Syntax sbin reboot 6 1 6 Settings after SVmco installation This section describes the settings after SVmco installation 214 SVmco User Guide Manual Confirming SELinux function settings Checking the firewall function opening ports Setting the destinations of traps from a partition Configuring SNMP to use duplicate disks Configuring SNMP to use duplicate disks Confirming SELinux function settings For details on how to confirm SELinux function settings see 2 1 3
187. ation failed Meaning Initialization of the EEPROM failed Corrective action 338 SVmco User Guide Manual Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 11222 e1000 ethx Adapter or Software error Detected Tx Unit Hang Meaning A hang was detected in the transmission unit Corrective action After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11223 User Guidel 339 Contents e1000 i Adapter or Software error Error in setting MWI Meaning Setting an MWI failed 96i ethx Or XXXX XX XX X Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11224 e1000 xxxx xx xx x Software error Unable to allocate memory for queues Meaning Memory acquisition for the send and receive queues failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigatio
188. ause a control table cannot be allocated Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 594 SVmco User Guide Manual 14038 st Software error Can t extend device array Meaning Memory is insufficient A control table for a new device could not be extended Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14039 st Software error Can t allocate device descriptor Meaning Memory is insufficient A control table could not be allocated Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning User Guidel 595 Contents Action T S 14040 st st 0 9 Software error Device not attached Meaning Memory is insufficient Character device registration failed Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14041 st st 0 9 Software error Can t add rewind mode Meaning Memory is insufficient Character device registration failed Corrective action The memory in the kernel is insufficient Add memory or reduce the load 596 SVmco User Guide Manual Severity Warning Action T S 14044 st Software error Unable to get major number for SCSI tapes Meaning A system
189. aved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28574 SV RAID 2 Device error Adapter cache discarded by user for missing logical drives Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action User Guidel 881 Contents If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action R M T S 28575 SV RAID 2 Device error Adapter cache destaged for logical drive Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action 882 SVmco User Guide Manual R M T S 28576 SV RAID 2 Adapter error Internal hardware error vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical va
190. blem persists replace the adapter Severity Warning Action User Guidel 819 Contents R M T S 23100 Isi scsi Adapter error Controller Error occurred Meaning The driver detected an error Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Error Action R M T S 23101 Isi scsi Adapter error timeout illegal interrupt occurred Meaning A time out or abnormal interrupt was detected Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity 820 SVmco User Guide Manual Warning Action R M T S SAS related This section lists SAS related messages 23200 Isi sas Adapter error Controller Error occurred Meaning The SAS driver detected an error Corrective action A driver adapter or HDD error may have occurred Contact your sales representative or a field engineer Severity Error Action R M T S 23201 Isi sas Adapter error timeout illegal interrupt occurred Meaning User Guidel 821 Contents The SAS driver detected a time out or abnormal interrupt Corrective action A driver adapter or HDD error may have occurred Contact your sales representative or a field engineer Severity Warning Action R M T S 7 2 16 Disk messages Windows This section lists the disk messages in Windows 24000 disk Device Device er
191. bort error occurred during a read operation on a register d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action A hardware error occurred An adapter or IOB failure may have occurred First replace the adapter If the problem recurs replace the IOB Severity Warning Action R M T S 11241 e1000 xxxx xx xx x Adapter error writel PCI master abort error vendor id 8086 device id d revision r Meaning A PCI master abort error occurred during a write operation on a register d Example 1209 9er Numerical value 1 to 3 digits Corrective action 348 SVmco User Guide Manual A hardware error occurred An adapter or IOB failure may have occurred First replace the adapter If the problem recurs replace the IOB Severity Warning Action R M T S 11243 e1000 ethx Software error e1000_set_multi memory allocation failed Meaning Memory allocation for the multicast address table failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11244 User Guidel 349 Contents e1000 ethx Adapter or Software error e1000 clean jumbo rx irq pskb may pull failed Meaning
192. ceeds the allowable limit supported by the kernel 9es sd a z or 9ch 96c 96i 9 el h host number c channel number 96i id l lun number v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14118 638 SVmco User Guide Manual sd sd a z Device error got wrong page vendor v model m serial no ser Meaning Reading of a mode page cache control parameter failed v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If the device is isolated after this message replace it If it is not isolated no action is necessary Severity Warning Action R M T S 14119 st st 0 9 Software error class_device_create failed Meaning class_device_create failed Corrective action Collect fisnap Contact your sales representative or a field engineer User Guidel 639 Contents Severity Warning Action T S 14120 scsi h c i l Software error Device not ready Meaning An I O request sent to a SCSI device that is in the static state not yet ready for use was rejected h host number c channel number 956i id l lun number Corrective action Check operation Severity Warning Action T S 14123 scsi h c i l Software error rejecting I O to offline device Me
193. ch Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13058 mptscsih Software error Unable to write out mpt_ioctl_iocinfo struct Meaning The retrieved IOCInfo cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 506 SVmco User Guide Manual 13059 mptscsih Software error Unable to read in mpt_ioctl_targetinfo struct Meaning The structure of the ioctl command for GetTargetlnfo cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13060 mptscsih Software error No memory available Meaning Memory for GetTargetInfo could not be found Free memory could not be found Corrective action An API and driver are not compatible Check the API and driver version numbers Severity User Guidel 507 Contents Warning Action T S 13064 mptscsih Software error Unable to write out mpt_ioctl_targetinfo struct Meaning The retrieved Targetlnfo cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13066 mptscsih Softwar
194. correctly installed Severity Error Action US 02716 illegal version value1 1 lid 2 Meaning The value specified for the version number is outside its range 1 Numerical value 962 Character string 963 Character string Corrective action 272 SVmco User Guide Manual The provided filter definition may be incorrect Contact your sales representative or a field engineer Severity Error Action US 02717 illegal version lid 1 value1 2 value2 3 Meaning The value specified for the version number is invalid 1 Numerical value 2 Character string 3 Character string Corrective action The provided filter definition may be incorrect Contact your sales representative or a field engineer Severity Error Action US User Guidel 273 Contents 02718 cannot update filter file Meaning Filters cannot be updated because SVmco is running Corrective action Stop SVmco Then try again Severity Error Action US 02800 Could not load s1 s2 Meaning Loading of a driver required for SVmco operation modprobe failed s1 Name of the driver for which loading failed sg or mptctl s2 Return value of modprobe Corrective action Contact your sales representative or a field engineer Severity Warning 274 SVmco User Guide Manual Action US 02801 Initialization Error s1 s2 Meaning Reading of SDR FRU and other files failed duri
195. ct your sales representative or a field engineer Severity Warning Action 560 SVmco User Guide Manual R M T S 13189 mptscsih iocx Software error failed setting 35 bit addressing for Request Reply Chain and Sense Buffers Meaning Buffer allocation to the adapter failed Corrective action A driver or kernel has a fault Contact your sales representative or a field engineer Severity Warning Action T S 13190 mptscsih iocx Adapter error adapter_reset retry exhausted stop reset operation vendorid 1000 device id d revision r Meaning The adapter reset count exceeded the upper limit Stop the reset process Corrective action User Guidel 561 Contents Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13191 mptscsih iocx Adapter error adapter_reset failed vendor id 1000 device id d revision r Meaning The adapter reset failed Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13192 mptscsih iocx Adapter error IOC msg unit reset failed to put ioc in ready state vendor id 1000 device id d revision r 562 SVmco User Guide Manual Meaning The reset of the IOC message unit for placing the IOC in the standby state failed Corrective action Replace the H
196. cted eternus2000 cm1 porto Connected To connect using advanced options select a target and then Connect dick Connect To completely disconnect a target select the target and Disconnect then dick Disconnect For target properties including configuration of sessions Properties select the target and dick Properties For configuration of devices associated with a target select the target and then dick Devices More about basic iSCSI connections and targets m cm ow iSCSI Initiator Properties window in Windows Server 2008 R2 or later 200 SVmco User Guide Manual 5 Click the Sessions tab in the Properties window and click the MCS button Propertie Properties window User Guidel 201 Contents 6 The Source Portal column in the Multiple Connected Session MCS window displays IP addresses Check whether any IP address matches that recorded in step 2 If an IP address matches 192 168 3 150 in this example this is the target connected to the device to be replaced Multiple Connected Session MCS E3 MCS policy Round Robin Description The round robin cibi attempts to evenly distribute incoming requests to all processing paths eee Target Portal Status Type weight ro 168 3 150 192 168 3 100 Connected Active n a To add a connection dick Add Add To remove a connection select the connection
197. ction R M T S 28581 SV RAID 2 Adapter error Failure detected during POST vendor id 1000 1734 device id d revision r Meaning An error was detected during POST 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 886 SVmco User Guide Manual 28582 SV RAID 2 Device error Multiple failure on disk detected Meaning More than one HDD failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28583 SV RAID 2 Device error Disk failed since it never entered ready state Meaning The hard disk did not enter the ready state 2 Device name Corrective action User Guidel 887 Contents If the hard disk is faulty replace it Severity Error Action R M T S 28584 SV RAID 2 Adapter error Internal software interface error vendor id 1000 device id d revisionz er Meaning An internal software error occurred Corrective action Replace the array controller 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Severity Warning Action R M T S 888 SVmco User Guide Manual 28585 S
198. ction The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13141 mptscsih iocx Adapter error Skipping because it s disabled vendor id 1000 device id d revisionz er Meaning The adapter is in the Disable state d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity User Guidel 541 Contents Warning Action R M T S 13142 mptscsih iocx Adapter error Skipping because SCSI Initiator mode is NOT enabled vendor id 1000 device id d revision r Meaning The IOC is not in initiator mode d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13143 mptscsih iocx Software error Unable to register controller with SCSI subsystem Meaning 542 SVmco User Guide Manual A controller cannot be registered Corrective action A driver or kernel may have a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13144 mptscsih iocx Software error F W Response Meaning The response response code of the Task Managem
199. d alone Note The procedures include operations for related software Depending on the configuration the procedures may differ or require additional operations When doing the actual work be sure to see the related product manuals 5 1 1 Overall flow This section shows the overall flow of hot plugging 164 SVmco User Guide Manual The following procedures are required for all types of cards for PCI Hot Plug support in the current version of Windows Server 2008 If an operation is required for a specific type of PCI card the operation is described in the relevant procedure The contents of an operation depend on the software to be combined with the card For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap Replacement procedure 1 Confirm the physical location by using the display function of the fjpciswap command 2 Replace the PCI card by using the swap function of the fjpciswap command 3 Confirm the replacement card by using the display function of the fjpciswap command Addition procedure 1 Add a PCI card by using the add function of the fjpciswap command 2 Confirm the added card by using the display function of the fjpciswap command 5 2 Common Hot Plugging Procedure for PCI Cards User Guidel 165 Contents This section describes the PCI card replacement procedure that does not involve additional steps e g when a redundant application is not used Note
200. d alone no action is necessary If the error has occurred repeatedly collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer For Medium Error gt gt Replace the disk or tape For Blank Check Check the read and write operations of the disk or tape If there is no problem in operations collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer e Other gt gt Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 14166 scsi h c i l Software error event eaten due to OOM Meaning OOM Killer destroyed the process h host number c channel number 96i id l lun number User Guidel 669 Contents Corrective action Add memory or reduce the system load Severity Warning Action T S 14167 sd s Device error malformed MODE SENSE response vendor v model m serial no ser Meaning An unknown Mode Sense was returned 9es sd a z or h e i l h host number c channel number 96i id l lun number v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning 670 SVmco User Guide Manual Action R M T S 14168 scsi Softw
201. dapter error BBU voltage problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28516 SV RAID 2 Adapter error BBU temperature problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name User Guidel 843 Contents d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 28517 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning A battery failure occurred 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity 844 SVmco User Guide Manual Error Action R M T S 28518 SV RAID 2 Adapter error Fatal firmware error v
202. del 421 Contents The completion of a mailbox command that had supposedly not been issued was reported d Example F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12016 Ipfc xxxx xx xx x Adapter error CONFIG LINK mbxStatus Error vendor id 10DF device id d revision r Meaning A CONFIG LINK mailbox command was issued but it failed 9ed device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity 422 SVmco User Guide Manual Warning Action R M T S 12018 Ipfc xxxx xx xx x Adapter or Software error Ring handler Meaning The index of the response ring on the port side is larger than the ring size Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action T S 12020 Ipfc xxxx xx xx x Adapter or Software error Ring issue Meaning The command get index of the ring on the port side is larger than the ring size User Guidel 423 Contents Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warn
203. device id 9er Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView RAID If a fan failure occurred take corrective action for the target unit For details on how to check the status in ServerView RAID see the ServerView Suite Server View RAID Management User Manual If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 18502 700 SVmco User Guide Manual SV RAID 2 Adapter error BBU temperature above threshold vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 18503 SV RAID 2 Adapter error BBU voltage out of range vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected User Guidel 701 Contents 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace t
204. driver version numbers Severity Warning Action T S 13095 mptscsih Software error Unable to write out mpt_ioctl_targetinfo struct Meaning The structure of the HPTargetlnfo command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity 524 SVmco User Guide Manual Warning Action T S 13096 mptscsih Software error Can t register misc device Meaning Misc device registration failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13099 mptscsih iocx Software error NULL ScsiCmd pir Meaning The pointer value of the ScsiCmd parameter is invalid Corrective action User Guidel 525 Contents A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13106 mptscsih iocx Adapter error IOC issue of TaskMgmt failed vendor id 1000 device id d revision r Meaning Issuing a SCSI Task Management request failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 526 SVmco User Guide Manual
205. e Corrective action Check the configuration file If the problem persists contact your sales representative or a field engineer Severity Warning Action S 05402 296 SVmco User Guide Manual FJSVfefpcl is not installed Meaning The fefpcl driver is not installed Corrective action If the driver is not installed install it If the driver is already installed or if the problem persists after driver installation contact your sales representative or a field engineer Severity Info Action US 06252 MMB PSA IP wrong format Data file_no d1 line d2 data s Meaning The configuration file of the dedicated LAN for MMB PSA communication contains an error d1 Numerical value Decimal d2 Numerical value Decimal s Cause details Corrective action User Guidel 297 Contents If the error is format err correct the description in the configuration file and restart SVmco If the error is read err confirm that the configuration file exists and that the user has the read privilege If the problem persists collect getosvmco and contact your sales representative or a field engineer Severity Warning Action US 06297 hotplug s1 event s2 hasn t set Meaning A hotplug event was accepted but the required data is not set as an environment variable 96s1 pci or scsi 96s2 Environment variable name Corrective action Contact your sales representative
206. e Allocation Advanced Settings Performance Configuration Lisers t Groups Events p DNS and Routing Host Identification Name PSA Domain DNS Servers Method Preferred DNS Server Alternate DNS Server Static 19216803 Search Domains vmware rhel6 comple Default Gateways Service Console VMkernel 19216801 Initiated by Requested Start Ti Start Time Completed Time VMware vSphere Client 5 Click the Routing tab and make the Default gateway setting in the Service Console area Then click the OK button DNS and Routing Configuration ES DMS Configuration F Service Console Default gateway Gateway device Mkernel Default gateway DNS and Routing Configuration dialog box User Guidel Contents Note For details on VMware vSphere Client see the manual of VMware 2 3 6 Retrieving VMware SVmco maintenance information 1 When a problem regarding SVmco occurs execute the SVmco troubleshooting information collection command getosvmco and then execute the vm support command getosvmco command opt fujitsu SVmco sh getosvmco file name gt 2 vm support command lt Execution example gt vm support Remarks In VMware the core file is output in var core and is not automatically deleted After executing the vm support command we recommend deleting the core file as required 84 SVmco User Guide M
207. e Manual 11717 igb xxxx xx xx x Adapter or Software error Unable to allocate memory for queues Meaning Memory acquisition for the send and receive queues failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11718 igb xxxx xx xx x Adapter or Software error Cannot enable PCI device from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer User Guidel 385 Contents Severity Warning Action T S 11719 igb xxxx xx xx x Adapter or Software error Cannot re enable PCI device after reset Meaning After a reset the PCI device could not be restarted Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11720 igb xxxx xx xx x Software error igb up failed after reset Meaning Interface startup after a reset failed 386 SVmco User Guide Manual Corrective action Collect the data for investigation dump or fjsnap Contact your sales repr
208. e error Unable to read in mpt_ioctl_test struct Meaning The structure of the ioctl command for ReadTest cannot be read from the user space 508 SVmco User Guide Manual Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13067 mptscsih Software error Unable to write out mpt_ioctl_test struct Meaning The structure of the ioctl command for ReadTest cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13068 User Guidel 509 Contents mptscsih Software error Unable to read in mpt_ioctl_eventquery struct Meaning The structure of the ioctl command for EventQuery cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13069 mptscsih Software error Unable to write out mpt_ioctl_eventquery struct Meaning The structure of the ioctl command for EventQuery cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning 510 SVmco User Guide Manual Action T S 13070 mptscsih Software error Unable to read in mpt_ioctl_eventenable struct M
209. e management LAN before executing this command 1 Specify the IP address of the management LAN interface in the SVmco configuration file etc fujitsu SVmco usr ipsetup conf User Guidel 129 Contents 130 For details on setting the IP address of the management LAN interface see 2 1 5 Setting the management LAN IP address Configuration example etc fujitsu SVmco usr ipsetup conf NETWORK ManagementIP 192 168 0 1 Prepare a configuration file that contains the IP addresses of the ports to open In the configuration file specify the physical IP addresses of the MMBs MMB physical IP addresses lt MMB 0 MMB 1 gt that belong to any of the cluster nodes defined in PRIMECLUSTER Alternatively specify the network IP address that includes the aforementioned MMB physical IP addresses following the line that contains PCL only Each line in the file should contain only one entry Configuration example tmp config txt PCL 192 168 0 0 24 192 168 1 5 Remarks A sample configuration file is available at lopt fujitsu SVmco sh sample conf setmlanfw txt SVmco User Guide Manual 3 Execute setmlanfw sh with the configuration file prepared in step 2 specified After you execute this command messages to confirm the settings made in step 1 and step 2 appear Enter Y to accept the settings or N to edit the settings Then proceed to the next process Execution example Specifying the configuration file pr
210. e request sent to a disk terminated abnormally 686 SVmco User Guide Manual 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16009 GDS dev sdx Device error close error on disk vendor v model m serial no ser Meaning A close request sent to a disk terminated abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure User Guidel 687 Contents Severity Error Action R M T S 16010 GDS dev sdx Device error NVURM write error on disk vendor v model m serial no ser Meaning An NVURM write request sent to a disk terminated abnormally 96v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure When you hot replace a disk duplicated by GDS this message may be output at the disk power on off time In that case check the GDS status If there is no problem with it no action is necessary Severity Error Action R M T S 688 SVmco User Guide Manual 16011 GDS dev sdx De
211. e selected device Device Manager window User Guidel 183 Contents 5 3 3 NIC addition procedure Referring to 5 2 Common Hot Plugging Procedure for PCI card add a NIC 5 4 FC Card Hot Plugging For FC card hot plugging replacement you need to especially consider other matters in addition to the procedure described in 5 2 PCI Card Hot Plugging Common Procedure for PCI card The hot plugging of an FC card changes the WWN of the FC card if the WWN is set on an FC switch or RAID device ETERNUS For details on how to set the WWN again for a new card see the respective device manuals This section describes hot plugging of an FC card combined with ETERNUS MPD multipath driver For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap Notes SAN boot paths are not valid LTO library devices are not supported Depending on the Windows specifications if the FC card connection destination has a Page File or other such paging scheme FC card hot plugging may not be supported The error message Source SVagent ID 25004 may be output to the event log during the replacement procedure This message does not indicate any problem 184 SVmco User Guide Manual 5 4 1 Hot plugging an FC card incorporated with the ETERNUS multipath driver This section describes the hot plugging procedure for an FC card incorporated with the ETERNUS multipath driver Monitor to
212. e space of the system memory Terminate unnecessary programs Then try again SVmco W 02158 diskctrl Cannot blinking location LED Meaning An attempt to blink the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer 98 SVmco User Guide Manual SVmco W 02159 diskctrl Cannot clear location LED Meaning An attempt to turn off the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02165 diskctrl Operation not permitted Meaning The user does not have sufficient privileges to execute the command Corrective action Log in with an ID with Administrator privileges and execute the command SVmco W 02167 diskctrl Invalid option Meaning The specified option is invalid Corrective action Confirm that the options and the disk are correctly specified Then try again User Guidel 99 Contents SVmco W 02169 diskcirl too few or more option Meaning The number of command options is incorrect Corrective action Check the specified options Specify options correctly Then try again SVmco
213. e the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Warning Action R M T S 740 SVmco User Guide Manual 18563 SV RAID 2 Device error State change on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure HotSpare is not supported Severity Warning Action R M T S 18564 SV RAID 2 Device error State change on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action User Guidel 741 Contents Replace the offline HDD Perform a rebuild Severity Error Action R M T S 18565 SV RAID 2 Device error State change on disk from operational to offline Meaning The HDD state changed from offline to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18566 SV RAID 2 Device error State change on disk from rebuilding to offline 742 SVmco User Guide Manual Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the mult
214. e view select Make Offline from the right click menu to turn on the Alarm LED Confirm that Status for the target hard disk is Failed Offline or Available A field engineer performs steps 10 to 12 as the hard disk recovery procedure Confirm that the Alarm LED of the hard disk on the main unit of the server is on Replace the hard disk whose Alarm LED is on In the SVOM Web UI open the window for the partition Select Driver Monitor from the left menu The window displays Error or Warning at Status for the array controller card that manages the faulty hard disk Select the card Then click the Acknowledge button SVmco User Guide Manual 13 After replacing the hard disk confirm that hard disk replacement was completed properly by using the following steps depending on whether the disk is a spare disk o If not set as a spare disk ServerView RAID Manager automatically performs a rebuild Then the Alarm LED of the hard disk starts blinking Wait until the rebuild is complete in the ServerView RAID Manager window Confirm that Status for the hard disk is Operational o If set as a spare disk The replacement hard disk automatically becomes a spare disk Then the Alarm LED of the hard disk goes out In the ServerView RAID Manager window confirm that Status for the hard disk is Global Hot Spare or Dedicated Hot Spare After the rebuild is complete a copyback operation may be performed
215. eaning The structure of the ioctl command for EventEnable cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13071 mptscsih Software error Insufficient memory to add adapter Meaning Memory for EventEnable cannot be acquired Corrective action User Guidel 511 Contents A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13072 mptscsih Software error Unable to read in mpt ioctl eventreport struct Meaning The structure of the ioctl command for EventReport cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13073 512 SVmco User Guide Manual mptscsih Software error Unable to write out mpt_ioctl_eventreport struct Meaning The structure of the ioctl command for EventReport cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13074 mptscsih Software error Unable to read in mpt_ioctl_replace_fw struct Meaning The structure of the ioctl command for ReplaceFW cannot be read from the user space Corrective act
216. ecrease the number of transmit descriptors in the adapter properties Perform a restart Severity Error Action T S 21809 User Guidel 803 Contents elexpress 2 Software error Could not map the network adapter flash Meaning Network adapter flash cannot be mapped 2 Device name Corrective action Update the driver Alternatively try again with another PCI slot Severity Error Action T S 21810 elexpress 2 Adapter error The fan on the network adapter has failed vendor id 8086 device id d revision r Meaning An adapter failure occurred 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Turn off the computer and replace the network adapter 804 SVmco User Guide Manual Severity Error Action R M T S 21811 elexpress 2 Software error unsupported SFP module Meaning The driver cannot be read because an unsupported SFP module is installed in the adapter 2 Device name Corrective action Check whether the SFP module installed in the adapter is supported If the installed SFP module is not supported replace it If the installed SFP module is supported update the driver Severity Warning Action T S 21812 User Guidel 805 Contents elexpress 2 Adapter error MAC address is invalid vendor id 8086 device id d revision r Meaning MAC address for network afapter is invalide Corrective ac
217. ective action according to the multi dead recovery procedure Severity User Guidel 747 Contents Error Action R M T S 18574 SV RAID 2 Device error Adapter cache discarded by user for missing logical drives Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action R M T S 18575 SV RAID 2 Device error Adapter cache destaged for logical drive Meaning 748 SVmco User Guide Manual The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action R M T S 18576 SV RAID 2 Adapter error Internal hardware error vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity User Guidel 749 Contents Error Action R M T S 18577 SV RAID 2 Ad
218. ed for operation cannot be allocated 786 SVmco User Guide Manual 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21714 e1000 express 2 Software error unable to assign PCI resources Meaning The operating system cannot allocate PCI resources 962 Device name Corrective action Try again with another PCI slot Alternatively check for conflicts with other hardware Remove the possibly conflicting hardware Severity Warning Action T S User Guidel 787 Contents 21715 e1000_express 2 Software error unable to claim PCI resources Meaning The driver cannot request PCI resources for the adapter 2 Device name Corrective action Delete any connection that is not a network connection Severity Warning Action T S 21716 e1000_express 2 Adapter error EEPROM error vendor id 8086 device id d revision r Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 9er Numerical value 1 to 3 digits 788 SVmco User Guide Manual Corrective action Replace the adapter Severity Error Action R M T S 21717 e1000_express 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning Action T S 21718 Use
219. eeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13150 mptscsih Software error slave_alloc kzalloc failed Meaning System memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13151 mptscsih Software error dma_alloc_coherent for parameters failed 546 SVmco User Guide Manual Meaning System memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13152 mptscsih Software error mpt_config failed Meaning Issuing a config message failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S User Guidel 547 Contents 13153 mptscsih iocx Adapter error readl detects master abort vendor id 1000 device id d revision r Meaning A master abort occurred in PCI read The operation ran out of retries d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T
220. em persists even after the completion of charge replace the BBU 850 SVmco User Guide Manual Severity Warning Action R M T S 28527 SV RAID 2 Adapter error Enclosure communication lost vendor id 1000 1734 device id d revisionz er Meaning The connection with the enclosure was terminated 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 28528 User Guidel 851 Contents SV RAID 2 Adapter error Enclosure not responding vendor id 1000 1734 device id d revision r Meaning The enclosure has not responded 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 28529 SV RAID 2 Adapter error SAS SATA mixing not supported in enclosure vendor id 1000 1734 device id d revision r Meaning The enclosure does not support the mixture of SAS and SATA 2 Device name d Example 0060 10F9 device id sub device id 852 SVmco User Guide Manual 9er Numerical value 1 to 3 digits Corrective action Replace
221. ement enable PCI cards by using the fjpciaswap command Confirm that the added card is correctly displayed C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName 182 SVmco User Guide Manual IOB 1 PCIC 5 FUNC 0 Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Server Adapter 16 Ce Intel R PRO 1000 PT Dual Port Intel R PRO 1000 PT Dual Port 5 As shown in following figure right click the target device on Device Manager and select Enable if it is available in the displayed menu If Disable is displayed skip this step E Device Manager Fle Action view Help BEE AEREA E ws08x86 1 amp Computer c Disk drives MM Display adapters fq Emulex PLUS i Human Interface Devices Keyboards Mice and other pointing devices Li Monitors E K Network adapters x Intel R 82567LF 2 Gigabit Network Connection Intel R 82576 Gigabit Dual Port Network Connection 10 Intel R 82576 Gigabit Dual Port Network Connection 11 Ly Intel R 82576 Gigabit Dual Port Network Connection 12 Connection 9 a 0 2 Intel R PROJ1 X Intel R PRO 1000 PT Dual Port 5 s Y Intel R PRO 1000 PT Dual Port 5 Uninstall E fa Other devices Processors 4 Storage controllers Properties R1 4 System devices fH System management devices E Universal Serial Bus controllers UE Update Driver Software Scan for hardware changes Enables th
222. endor id 1000 device id d revision r Meaning A fatal error occurred in firmware 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28519 SV RAID 2 Adapter error Multi bit ECC error vendor id 1000 device id d revision r User Guidel 845 Contents Meaning A multi bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 28520 SV RAID 2 Adapter error Single bit ECC error vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 846 SVmco User Guide Manual Replace the array controller Severity Error Action R M T S 28521 SV RAID 2 Adapter error Not enough adapter memory vendor id 1000 1734 device id d revision r Meaning The memory of the controller is insufficient 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the possibly faulty component of the SAS interface system Severity Error Action R M T S User Guidel 847 Contents 28522 SV RAID 2 Device error Resume migration o
223. ent command is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action User Guidel 543 Contents T S 13145 mptscsih Software error no msg frames Meaning Message frame acquisition for the SAS persist operation failed Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13146 mptscsih Adapter error operation failed Meaning The SAS persistent operation failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Replace the adapter Severity 544 SVmco User Guide Manual Warning Action R M T S 13147 mptscsih Adapter error Controller disabled Meaning The controller is not in the active state Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13149 mptscsih Software error Failed to register with Fusion MPT base driver Meaning Registration of a callback handler for the fusion MPT base driver failed Corrective action User Guidel 545 Contents A driver has a fault If the error k
224. ents 11706 igbooxxoocxx x Software error Allocation for Tx Queue failed Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11707 igb xxxx xx xx x Software error Unsupported Speed Duplex configuration Meaning The specified communication speed or method is not supported Corrective action 378 SVmco User Guide Manual Recheck the communication speed and method settings for the adapter Set the correct values Severity Warning Action T S 11708 igb xxxx xx xx x Adapter or Software error Allocation for Rx Queue failed Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11709 User Guidel 379 Contents igb xxxx xx xx x Adapter or Software error Detected Tx Unit Hang Meaning
225. epared in step 2 lopt fujitsu SVmco sh setmlanfw sh tmp config txt Management LAN IP address 192 168 0 1 Source IPs for PRIMECLUSTER Service 192 168 0 0 24 192 168 1 5 Press Y to confirm above settings N to cancel all settings gt Y The setting was completed 4 Execute the iptables L n command to confirm that the configuration chain MMLAN exists User Guidel 131 Contents 132 Executing the setmlanfw sh command creates the configuration chain MMLAN which is referenced by the INPUT and OUTPUT chains Execution example iptables L n Chain INPUT policy DROP target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain FORWARD policy DROP target protoptsource destination Chain OUTPUT policy DROP target protoptsource destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 SVmco User Guide Manual ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 7 Configuration deletion procedure To change part of the firewall configurati
226. eplace IOB 0 PCIC 7 The red box indicates the target device 198 SVmco User Guide Manual Some multifunction cards differ only in the part after FUNC in the Unit name Also some differ only in the Func number at Seg Bus Dev Func Perform the following steps 2 to 9 for each of these multifunction cards 2 Select the Unit name of the NIC to be replaced in the Driver Monitor window and record MAC address Search recorded MAC address from System Status Network Network Interface and record the IP Address and IP Subnet Mask values under IP v4 Interfaces in order to search for the device to be replaced or set these values again after replacement 3 Start iSCSI Initiator iSCSI Initiator User Guidel 199 Contents 4 Click the Targets tab in the iSCSI Initiator Properties window One of the targets displayed in Discovered targets is connected to the NIC to be replaced If you know which target select the target click the Devices button and proceed to step 9 If you do not know select any target click the Properties button and proceed to step 5 Targets viscovery Favorite Targets Volumes and Devices i RADIUS i Configuration i M Quick Connect To discover and log on to a target using a basic connection type the IP address or DNS name of the target and then dick Quick Connect Target m Discovered targets Quick Gonneck Refresh feternus 2000 cmO porti Conne
227. er recovery may be possible even if corrective action cannot be taken If normal operation cannot be restored using this procedure contact a Fujitsu certified field engineer Recovery of the PCI card status Replace r command Add a command Yes Has a card been replaced Force a search f Update PSA information Display a list I Other than normal display Display a list 1 What is displayed Nothing example 2 3 Device name example 1 What is displayed Target device is displayed normally Replace the card after forcing a search f Ta Aakers rd Reexecute the replace r exi ing a command Coa Force a search f Update PSA information Add a card by executing the add a command Recovery of the PCI card status 1 Example of a case in which identifiers do not appear in the displayed list 122 SVmco User Guide Manual C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver Intel R PRO 1000 PT Dual Port Server Adapter 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 Intel R PRO 1000 PT Dual Port Server Adapter 3 Intel R PRO 1000 PT Dual Port Server Adapter 4 C gt 2 Example of a case in which PCI card information does not appear in the displayed list This example includes cases in
228. erical value 1 to 3 digits 404 SVmco User Guide Manual Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action R M T S 11817 ixgbe xxxx xx xx x Adapter error Hardware Error vendor id 8086 device id d revision r Meaning A hardware error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S User Guidel 405 Contents 11818 ixgbe xxxx xx xx x Adapter or Software error EEPROM initialization failed vendor id 8086 device id d revision r Meaning Initialization of the EEPROM parameter failed d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11819 ixgbe xxxx xx xx x Software error TX DMA map failed Meaning Transmit DMA mapping failed Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation 406 SVmco User Guide Manual Severity Warning Action T S 11820 ixgbe xxxx xx xx x Software error No usable DMA configuration Meaning DM
229. erity Warning Action T S 12063 Ipfc xxxx xx xx x Adapter error writel Detected PCI parity error Retries exhausted vendor id 10DF device id d revision r Meaning User Guidel 437 Contents A parity error was detected during writel and retries were performed but the operation ran out of retries PC error recovery d Example F980 9er Numerical value 1 to 3 digits Corrective action If a retry with the succeeding driver is successful no action is necessary If it fails replacement of the HBA may be necessary or the PCI bus may have a fault Contact your sales representative or a field engineer If the error recurs after the retry contact your sales representative or a field engineer Severity Warning Action T S 12064 Ipfc xxxx xx xx x Adapter error Suspect any fixed hardware failure vendor id 10DF device id d revisionz er Meaning An HBA reset was tried after a parity error was detected but the operation ran out of retries The HBA is blocked PC error recovery 9ed device id e g F980 438 SVmco User Guide Manual r Numerical value 1 to 3 digits Corrective action An HBA or a PCI bus in the system has a fault Replace the adapter Severity Warning Action R M T S 12070 Ipfc xxxx xx xx x Adapter error Adapter reset failed vendor id 10DF device id d revision r Meaning When a PCI error was detected HBA Reset was executed but it fai
230. erity Warning Action R M T S User Guidel 443 Contents 12090 Ipfc xxxx xx xx x Adapter or Device or FC Network error invalid service parameters vendor id 10DF device id d revisionz er Meaning An error service parameter error was detected on an FC interface d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the connection route cable switch HBA RAID port etc If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 12091 Ipfc xxxx xx xx x Adapter error Adapter failed to set maximum DMA length mbxStatus vendor id 10DF device id d revision r Meaning Adapter initialization failure ay E SV User Guide Manual d Example F980 r Numerical value 1 to 3 digits Corrective action Acard or the card firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12092 Ipfc xxxx xx xx x Device or FC Network error Invalid response length vendor id 10DF deviceid d revisionz er Meaning The response length is invalid Corrective action The target or path has a problem Check the connection path cable switch HBA disk device port etc Severity Warning Action T S User Guidel 445 Contents 12093 Ipfc xxxx xx xx x Adapter or Software error Tgt Map rport failure vendor id 10DF device id d revi
231. error occurred Registration of the major number of the driver failed Corrective action Uninstall the driver that is using the st major number and perform a reboot Severity Warning Action T S 14045 sg Software error NULL request Meaning A driver has a fault An inconsistency occurred User Guidel 597 Contents Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14046 sg Software error device array cannot be resized Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load Severity Warning Action T S 14047 scsi Software error Bad queue type Meaning 598 SVmco User Guide Manual A driver has a fault Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14048 scsi Software error SCSI subsystem Initialization failed Meaning A system error occurred Initialization of the SCSI failed Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14049 scsi Software error Old type LLD Driver User Guidel 599 Contents Meaning An old driver not compatible with the interface was used Corrective action Update the driver Severity Warning Action TIS
232. error occurred after a change to the array configuration no action is necessary If the error occurred during normal operation or after maintenance work power off the system and confirm that the HDD is correctly connected If the array configuration is not recognized after startup perform a restart so that it can be recognized Severity Error Action R M T S 28559 SV RAID 2 Device error State change by user on disk from hot spare to offline User Guidel 871 Contents Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure HotSpare is not supported Severity Error Action R M T S 28560 SV RAID 2 Device error State change by user on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error 872 SVmco User Guide Manual Action R M T S 28561 SV RAID 2 Device error State change by user on disk from operational to offline Meaning The state changed from degraded to operational and then to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild Severity Warning Action R M T S 28562 SV RAID 2 Device error State change by user on disk fr
233. ervice 5 Open the working directory using Explorer 6 Run the ServerViewMissionCriticalOption Win exe and follow the instruction given by it 7 Select and start ServerView Server Control Service Note1 It may be required for OS reboot after SVmco update 2 2 9 Uninstalling SVmco This section describes the SVmco uninstallation procedure Remarks 66 SVmco User Guide Manual Uninstalling SVmco deletes all the files in the SVmco installation folder Save the necessary files before uninstallation To confirm the SVmco installation folder check the environment variable SVmco_INSTALLPATH W Operations 1 Select Control Panel Programs and Features The Programs and Features window appears 2 Select ServerView Mission Critical Option from the list of currently installed programs Then click Remove The Preparing to install window appears Then a deletion confirmation message appears 3 Click the Yes button gt gt Uninstallation begins Immediately after uninstallation is completed the Uninstall Complete window appears 4 Click the Finish button 5 To delete the PSHED Plugin driver you need to restart the operating system Be sure to confirm that the operating system can be restarted before restarting it User Guidel 67 Contents 2 3 Configuring SVmco VMware The bundled software is stored in ServerView Suite DVD1 Copy the files from ServerView SuiteDVD1 and use them 2 3
234. ery Solicit Core Networking Any Yes allow No Core Networking Packet Too Big ICMPv In Core Networking Any Yes alow No Core Networking Parameter Problem ICMP Core Networking Any Yes Allow No Core Networking Router Advertisement IC Core Networking any Yes Aw No Core Networking Teredo UOP In Core Networking Any Yes allow No Core Networking Time Exceeded ICMPv In Core Networking Any Yes Allow No networking Router Solicitation ICMPv In Core Networking Any Yes Allow No Distributed Transaction Coordinator RPC Distributed Transaction Coordi Any No Aw No Distributed Transaction Coordinator RPC EP Distributed Transaction Coordi Any No allow No Distributed Transaction Coordinator TCP In Distributed Transaction Coordi Any No allow No D Fe and Printer Sharing Echo Request ICM File and Printer Sharing any No Allow No File and Printer Sharing Echo Request ICM File and Printer Sharing Any Mo allow No File and Printer Sharing NB Datagram In File and Printer Sharing Any Mo allow No File and Printer Sharing NB Name In File and Printer Sharing any Mo allow No Fie and Printer Sharing NB Session In File and Printer Sharing Any No Allow No D File and Printer Sharing SMB In File and Printer Sharing any No Allow No File and Printer Sharing Spooler Service RPC File and Printer Sharing any No allow No File and Printer Sharin
235. es this rule match Which remote IP addresses does this rule match Any IP address Select These IP addresses Then click the Add button Enter the IP address of the PSA to MMB communication LAN on the MMB side 13 The wizard displays the Action window as indicated at the upper left Select Allow the connection Then click the Next button 14 The wizard displays the Profile window as indicated at the upper left Check all the Domain Private and Public check boxes Then click the Next button 15 The wizard displays the Name window as indicated at the upper left Enter MCOMMBS in the Name field Then click the Finish button 16 Click New Rule in the right pane of the Windows Firewall with Advanced Security window The New Outbound Rule Wizard window appears with Rule Type displayed at the top left Select Custom Then click the Next button User Guidel 57 Contents 17 The wizard displays the Program window as indicated at the upper left Select This program path Then click the Browse button Select svmcommbs exe Then click the Next button Remarks svmcommbs exe is in opt fujitsu SVmco bin in the SVmco installation path The default installation path for SVmco is Program Files fujitsu ServerView Suite SVmcol 18 The wizard displays the Protocol and Ports window as indicated at the upper left Select ICMPv4 in Protocol type Then
236. esentative or a field engineer Severity Warning Action T S 11721 igb xxxx xx xx x Software error Could not allocate VF private data IOV enable failed Meaning EnablingIOV failed because the VF Virtual Function private data could not be allocated Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S User Guidel 387 Contents 11722 igb xxxx xx xx x Software error failed to allocate multicast filter list Meaning Creation of a multicast filter list failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11723 igb xxxx xx xx x Software error Error receiving msg from VF Meaning An error was detected while a message was received from the VF Corrective action 388 SVmco User Guide Manual Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity
237. etting values Enter the IP addresses set in Step 1 Setting example NETWORK TOMMBIP 172 30 0 4 IP address set by Step1 gt 4 Restart SVmco to reflect the new NIC settings for the PSA to MMB communication LAN Syntax sbin service y30SVmco stop sbin service y30SVmco start 2 1 2 Confirming management LAN settings Make network settings for the management LAN If necessary also configure any duplication with bonding or PRIMECLUSTER GLS for example After completing the above network settings for the management LAN perform the operations described in 2 1 4 Checking the firewall function opening ports and 2 1 5 Setting the management LAN IP address User Guidel 15 Contents Note In the PRIMEQUEST environment it is necessary to specify OFF for the STP function of the switch that connects to the management LAN used for communication with the MMB 2 1 3 Confirming SELinux function settings Disable SELinux functions in the PRIMEQUEST 1000x2 series system Usually they are automatically disabled during SVmco installation If the partition with SVmco installed is running Red Hat Enterprise Linux check whether the SELinux functions are enabled If so disable the SELinux functions Confirm that the following command displays disabled If the command displays anything other than disabled disable the functions by editing the config file etc selinux config W Confirming settings cd etc
238. everity Warning Action T S User Guidel 467 Contents 12233 Ipfc xxxx xx xx x Software error Failed to allocate mbox cmd memory Meaning Memory mailbox command can not be allocated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12234 Ipfc xxxx xx xx x Software error Allocated DMA memory size is less than the requested DMA memory size Meaning Memory is allocated less than requested Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer 468 SVmco User Guide Manual Severity Warning Action T S 12235 Ipfc xxxx xx xx x Adapter or Software error POST SGL BLOCK mailbox command failed Meaning POST SGL BLOCK mailbox command is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12236 Ipfc xxxx xx xx x Software error Unable to allocate memory for issuing SLI CONFIG SPECIAL mailbox command User Guidel 469 Contents Meaning Necessary memory size for issuing SLI_CONFIG_SPECIAL mailbox can not
239. evision r Meaning The cb idx value is invalid turbo reply 538 SVmco User Guide Manual d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13138 mptscsih iocx Adapter error mpt_reply Invalid cb_idx vendor id 1000 device id d revision r Meaning The cb idx value is invalid non turbo reply d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning User Guidel 539 Contents Action R M T S 13139 mptscsih iocx Adapter error LogInfo vendor id 1000 device id d revisionz er Meaning The Loglnfo information for SAS returned from the adapter FW is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action T S 13140 mptscsih iocx Adapter error Skipping because it s not operational vendor id 1000 device id d revision r Meaning 540 SVmco User Guide Manual The adapter is not in the operational state d Example 0030 9er Numerical value 1 to 3 digits Corrective a
240. f 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning User Guidel 905 Contents Action R M T S 28611 SV RAID 2 Adapter error Enclosure temperature sensor below warning threshold vendor id 1000 device id d revisionz er Meaning The threshold for the temperature sensor in the enclosure is below the warning level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S 28612 906 SVmco User Guide Manual SV RAID 2 Adapter error Enclosure temperature sensor below error threshold vendor id 1000 device id d revisionz er Meaning The threshold for the temperature sensor in the enclosure is below the error level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Error Action R M T S 28613 SV RAID 2 Adapter error Enclosure temperature sensor above warning threshold vendor id 1000 device id d revisionz e
241. f logical drive failed due to Configuration Mismatch Meaning The resumption of capacity expansion failed because of a configuration mismatch 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Error Action R M T S 28523 SV RAID 2 Device error Hot spare S M A R T polling failed on disk Meaning S M A R T polling to a spare disk failed 2 Device name Corrective action Replace the target HDD Then configure settings for the spare disk 848 SVmco User Guide Manual Severity Error Action R M T S 28524 SV RAID 2 Device error Predictive failure Meaning An HDD failure is predicted 2 Device name Corrective action Perform preventive replacement of the HDD Severity Error Action R M T S 28525 SV RAID 2 Adapter error BBU needs to be replaced SOH bad vendor id 1000 1734 device id d revision r Meaning User Guidel 849 Contents The BBU must be replaced 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 28526 SV RAID 2 Adapter error BBU removed vendor id 1000 device id d revision r Meaning The BBU was removed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Wait for battery charge to be completed If the probl
242. f the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 18516 SV RAID 2 Adapter error BBU temperature problem detected vendor id 1000 1734 device id d revisionz er Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error 710 SVmco User Guide Manual Action R M T S 18517 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning A battery failure occurred 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 18518 SV RAID 2 Adapter error Fatal firmware error vendor id 1000 device id d revision r Meaning User Guidel 711 Contents A fatal error occurred in firmware 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the possibly faulty component of the SAS interface system Severity Error Action R M T S
243. finition file required for SVmco operation failed so SVmco could not start The character length of file name line line number is too long s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action 240 SVmco User Guide Manual US 00073 file format err etc fujitsu SVmco global pmsvmco conf linez96s4 out of section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start file name line line number is data outside the section s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00074 file format err etc fujitsu SVmco global pmsvmco conf linez96s4 bad section Meaning User Guidel 241 Contents Reading of a definition file required for SVmco operation failed so SVmco could not start The section format in file name line line number is incorrect 96s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00075 file read err etc fujitsu SVmco global pmsvmco conf not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation Corrective action Contact your sales representative or a field engineer Severity Error Ac
244. from 3 Windows No Yes No setting privileges which to accept NMP k command required 3 S packets root Linux or PCI card Administrator 4 loperation Windows D PROI No Yes No command privileges 9 required 3 Firewall cor supporting firewall settings setting tor commend root privileges management 5 for p 9 li Yes No No required LAN interface managemen t LAN to provide PRIMECLUSTE interface R linkage A EN Administrator For setting the 6 jon LAN pence poe NE No Yes No settin privileges communication 9 required 3 LAN command 1 This command supports different options in Linux and Windows 2 Starting SVmco Click Control Panel Administrative Tools Services Start PRIMEQUEST Environment Control Service Then User Guidel Contents ServerView Mission Critical Option and PRIMEQUEST PEM Command Service start in this order Stopping SVmco Click Control Panel Administrative Tools Services Then select PRIMEQUEST Environment Control Service ServerView Mission Critical Option and PRIMEQUEST PEMCommand Service 8 In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 3 2 Disk Management Command diskctrl The diskctrl command lists HDDs stops the disk rotation of an HDD or turns on off the Location LED of an HDD
245. ftware error Null cmdPtr Meaning The command pointer value is null Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S User Guidel 529 Contents 13120 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error occurred during reading to PCI Do you want to retry The message is output only once d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13121 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error occurred during reading to PCI The operation ran out of retries 530 SVmco User Guide Manual d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13122 mptscsih iocx Adapter error couldn t read pci register vendor id 1000 device id d revision r Meaning Reading of the PCI status register failed d Example 0030 r Numerical value 1 to
246. ftware error class_simple_device_add failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity 630 SVmco User Guide Manual Warning Action T S 14103 scsi Software error Illegal state transition Meaning A software error occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14104 scsi Software error Target device_add failed Meaning An error occurred while a device was being added to sysfs Memory may be insufficient Corrective action User Guidel 631 Contents Add memory or reduce the load Severity Warning Action T S 14105 scsi Software error Target transport add failed Meaning An error occurred while a transport class e g SPI FC was being added to sysfs Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14106 scsi Software error Target transport attr add failed Meaning 632 SVmco User Guide Manual An error occurred while the attribute of a transport class e g SPI FC was being added Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 1410
247. ftware error unsupported SFP module Meaning The driver cannot be read because an unsupported SFP module is installed in the adapter 814 SVmco User Guide Manual 2 Device name Corrective action Check whether the SFP module installed in the adapter is supported If the installed SFP module is not supported replace it If the installed SFP module is supported update the driver Severity Warning Action T S 21863 ixgbn 2 Adapter error overheated vendor id 8086 device id d revisionz er Meaning The network adapter has stopped because of overheating 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Perform a restart If the problem persists turn off the computer and replace the network adapter Severity User Guidel 815 Contents Error Action R M T S 7 2 14 Fibre Channel messages Windows This section lists the Fibre Channel messages in Windows 22000 elxstor 1 Adapter error Severe Error h vendor id 10DF device id d revisionz er Meaning A driver firmware or HBA error occurred 1 Device name h Error code HEX d Example F980 9er Numerical value 1 to 3 digits Corrective action Update or reinstall the driver If the problem persists replace the adapter For the error codes see the Emulex storport Miniport Driver manual 816 SVmco User Guide Manual Severity Error Action R M T S
248. g User Guidel 661 Contents Action T S 14155 scsi h c i l Software error FC remote port time out removing target Meaning An FC connection timed out The target will be removed h host number c channel number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14156 scsi h c i l Software error FC remote port time out removing target and saving binding Meaning An FC connection timed out The target will be removed The binding will be saved 662 SVmco User Guide Manual h host number c channel number 96i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14157 scsi h c i l Software error it s already part of another port Meaning The target port is already in use h host number c channel number 96i id l lun number Corrective action Confirm the port Severity Warning Action T S 14158 User Guidel 663 Contents scsi h c i l Software error saving binding Meaning An FC connection timed out The binding will be saved h host number c channel number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14159 scsi h c i l Software error target resuming Meaning scsi timed out The target will be resumed h host
249. g Spooler Service R File and Printer Sharing Any Mo allow No SCSI Service TCP In iSCSI Service Any No Aw No Key Management Service TCP In Key Management Service Any No Aw No Netlogon Service NP In Netlogon Service Any No Allow No Network Discovery LLMNE UDP In Network Discovery Any No allow No v P I Windows Firewall window User Guidel 51 Contents 3 Select and right click SNMP Service UDP In in the Inbound Rules list Then click Properties The two default profiles for SNMP Service UDP In are Domain and Private Public Perform steps 3 to 7 for both profiles 4 The SNMP Service UDP In Properties dialog box appears Click the General tab Then check the Enabled check box in General checked by default SNMP Service UDP In Properties xi Users and Computers Protocols and Ports i Scope i Advanced General Programs and Services This is a predefined rule and some of its properties cannot be modified mM General s Name SNMP Service UDP Ink Description Inbound rule for the Simple Network Management a Protocol SNMP Service to allow SNMP traffic UDP E vr IV Enabled Action Allow the connections Allow only secure connections Reguire eroyption Gyemde Block rules f Block the connections Learn more about these settings tees mus General tab in SNMP Service UDP In Properties 52
250. gineer Severity Warning Action T S 14063 scsi Software error impossible request User Guidel 609 Contents Meaning Software has a fault Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14064 scsi Software error can t init sg slab Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14065 610 SVmco User Guide Manual scsi Software error can t init sg mempool Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14066 scsi Software error Allocation failure Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S User Guidel 611 Contents 14067 scsi Software error Device configuration error Meaning An error occurred in the device configuration Although settings permit response to an X byte INQUIRY an INQUIRY command of X bytes failed Corrective action The information set using echo vendor model flag gt proc scsi device info may be incompatible with the hardware Confirm the settings If the settings are correct a SCSI device failure may have occurred Severity Warning Action R M T S 14068 scsi Device error inquiry failed Meaning A device e
251. gits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17005 GLS ifname Network error Secondary polling failed vendor id vi device id d revision r User Guidel 693 Contents Meaning Transmission path monitoring on the secondary side failed ifname Interface name pollip IP address of the monitoring target vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17006 GLS ifname Network error PrimaryHUB to SecondaryHUB polling failed vendor id vi device id d revision r Meaning HUB to HUB monitoring on the primary side failed 694 SVmco User Guide Manual ifname Interface name pollip IP address of the monitoring target vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 r Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17007 GLS ifname Network error SecondaryHUB to PrimaryHUB polling failed vendor id vi device id d revision r Meaning HUB to HUB monitoring on the secondary side failed if
252. h button You may need to restart your computer If so a confirmation dialog box appears The dialog box asks whether you want to restart the computer immediately Check whether the computer can be restarted at this time If the computer can be restarted select the restart option and click the Finish button SVmco User Guide Manual 6 2 4 Automatic configuration during SVmco installation This section describes the values automatically set for SVmco operation during SVmco installation Service settings ServerView Mission Critical Option PRIMEQUEST PEM Command Service e PRIMEQUEST Environment Control Service Environment variable settings e PATH variables The values used for SVmco are added to existing PATH variables e SVmco INSTALLPATH variable A new variable is added SNMP security settings The SVmoo installation configures SNMP Service security because SVmco needs to accept SNMP packets from the MMB The settings depend on the selected items on the Security tab in the SNMP Service Properties dialog box during SVmco installation User Guidel 227 Contents With Accept SNMP packets from any host selected SNMP security is not configured With Accept SNMP packets from these hosts selected If neither the MMB IP address nor localhost is set SNMP security is configured 6 2 5 Settings after SVmco installation This section describes the settings for items after SVmco installation
253. he BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 18504 SV RAID 2 Adapter error BBU voltage unstable vendor id 1000 1734 device id d revision r Meaning The battery voltage is unstable 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system 702 SVmco User Guide Manual Severity Error Action R M T S 18505 SV RAID 2 Adapter error BBU communication error vendor id 1000 1734 device id d revision r Meaning An error occurred in communication with the BBU 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 18506 User Guidel 703 Contents SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning A problem occurred in the battery 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 18507 SV RAID 2 Adapter error BBU fast charging failed vendor id 1
254. he HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13031 mptscsih iocx Adapter error ResetHistory bit failed to clear vendor id 1000 device id d revisionz er Meaning The ResetHistory bit of the adapter could not be cleared d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity User Guidel 491 Contents Warning Action R M T S 13032 mptscsih iocx Adapter error Diagnostic reset FAILED vendor id 1000 device id d revision r Meaning The diagnostic reset of the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13034 mptscsih iocx Software error Unable to allocate Reply Request Chain Buffers 492 SVmco User Guide Manual Meaning Buffer allocation to the adapter failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13035 mptscsih iocx Software error Unable to allocate Sense Buffers Meaning Sense buffer allocation to the adapte
255. he PCI card from the software before using this command Otherwise the operating system may stop Do not stop the command while it is running Otherwise the following issues may arise Problems that may occur when the fjpciswap command is aborted Phenomenon Action Some operating system resources are not released which results in an increased system load Reboot the operating system This command cannot be used for an FC card for SAN boot connection This command cannot be used for an FC card connected to a disk containing a pagefile or dump output destination You cannot replace a PCI card while it is connected to a device Remarks 110 Only Windows Server 2008 supports this command The user must have Administrator privileges to execute this command If an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined The prerequisite for executing this command is that SVmco and SNMP Service are running normally To replace a PCI card currently being used in the system stop its use and then disable it by using the Device Manager before executing this command SVmco User Guide Manual The procedure for disabling a device by using the Device Manager is as follows 1 Start the Device Manager 2 Right click the device and select Disable 1 Syntax gt fjpciswap l r a UnitldetificationName
256. he disk partitions mounted on the disk to be removed umount dev sdc1 umount dev sdc2 Remarks User Guidel 145 Contents 3 146 You need not unmount any partition operating as a raw or swap device However the removal of devices requires changes to the raw and swap device settings Use the disk management command to stop the disk rotation Execute the disk management command to perform the following processes o Stop the disk rotation The Fault LED amber goes on o Instruct the operating system to remove the target disk opt fujitsu SVmco bin diskctrl e dev sdc Remove the hard disk at the location indicated by the Fault LED amber that is on When an internal hard disk is removed the Fault LED behind its slot goes on The Fault LED goes on or blinks until it is turned off by the disk management command or the partition is powered off or rebooted Note If there is an SSD removing the SSD may output the W13139 message from SVagent to the system event log To turn off the Fault LED with the disk management command perform the following operations 1 Display the status by executing the disk management command and confirm the location with the Fault LED that is on SVmco User Guide Manual opt fujitsu SVmco bin diskctrl I iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 none Fault LED On 3 dev sdd Fault LED Off From the above example you can confirm that the Fault LE
257. he driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16002 GDS dev sdx Device error read and writeback error on slice vendor v model m serial no ser Meaning A read request and a write back request sent to a slice terminated abnormally v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error 682 SVmco User Guide Manual Action R M T S 16003 GDS dev sdx Device error open error on slice vendor v model m serial no ser Meaning The open process for a slice returned abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16004 GDS dev sdx Device error open error on disk vendor v model m serial no ser User Guidel 683 Contents Meaning The open process for a disk returned abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 160
258. he error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13053 mptscsih Software error Chain required Meaning SGL has run out of chains Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning User Guidel 503 Contents Action T S 13054 mptscsih Software error Too many SG frags Meaning There are too many SG frags Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13055 mptscsih Software error No memory available Meaning Memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer 504 SVmco User Guide Manual Severity Warning Action T S 13056 mptscsih Software error Unable to read in mpt_ioctl_iocinfo struct Meaning The structure of the ioctl command for GetlOCInfo cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13057 mptscsih Software error Structure size mismatch Meaning User Guidel 505 Contents The size of the structure of GetlOCInfo does not mat
259. host number c channel number i id number l lun number The at the end of a line indicates that there is no line feed Confirm the status by executing the disk management command At this time the disk whose Fault LED is on is the disk where the offline error occurred o RHEL5 SASU internal disk opt fujitsu SVmco bin diskctrl I iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED On lt 3 dev sdd Fault LED Off SVmco User Guide Manual 3 To replace a hard disk containing a partition specified as a raw or swap device take action as follows o If the hard disk contains a raw device If the hard disk to be replaced contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then replace the hard disk o If the hard disk contains a swap device The target hard disk contains a partition specified as a swap device Stop the system Then replace the hard disk 4 Take action as follows The action depends on whether the target hard disk has the Mirror configuration in PRIMECLUSTER GDS o In the Mirror configuration in PRIMECLUSTER GDS From PRIMECLUSTER GDS select the disk to be removed and remove it For details on the removal procedure see the PRIMECLUSTER GDS manual o Not in the Mirror configuration in PRIMECLUSTER GDS Unmount all the disk partitions mounted on the disk to be replaced umount dev
260. i dead recovery procedure Severity Warning Action R M T S 18567 SV RAID 2 Adapter error SAS port lost link vendor id 1000 1734 device id d revision r Meaning The SAS link was terminated 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system User Guidel 743 Contents Severity Error Action R M T S 18568 SV RAID 2 Adapter error Adapter missing after reboot vendor id 1000 1734 device id d revision r Meaning After the restart the SAS array controller card could not be found 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Confirm the Enable RAID Disable NATIVE setting of the SAS array controller card in the system BIOS Severity Error Action R M T S 18569 744 SVmco User Guide Manual SV RAID 2 Adapter error Adapter needs replacement faulty IOP detected vendor id 1000 1734 device id d revision r Meaning An error was detected in the IO processor of the controller 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the problem persists replace the controller
261. ical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S 18614 SV RAID 2 Adapter error Enclosure temperature sensor above error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the error level 2 Device name d Example 0079 r Numerical value 1 to 3 digits 774 SVmco User Guide Manual Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Error Action R M T S 18615 SV RAID 2 Device error Power state change failed on disk from active to transition Meaning A power state change from active to transition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S User Guidel 775 Contents 18616 SV RAID 2 Device error Power state change failed on disk from stopped to transition Meaning A power state change from stopped to transition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 1
262. ication and a trap manager to be able to receive standard SNMP Service traps User Guidel 61 Contents W Operations 1 Click Start Administrative Tools Services Double click SNMP Service in the right side of the window gt gt The SNMP Service Properties dialog box appears Click the Trap tab Enter the specified community name in the Community Name field Then click Add to List Click Add in Trap Send Destination Enter the host name or IP address of the server receiving the trap i e the trap destination Then click Add Click the OK button Select Action Restart from the menu bar to restart SNMP Service W How to confirm a trap destination setting To confirm a trap destination setting use the standard SNMP Service trap sent to restart SNMP Service in the above step 8 You can confirm the correct trap setting by checking whether the trap was received 62 SVmco User Guide Manual Remarks The operation performed in step 6 on the trap source machine restarts SNMP Service After that operation a Cold Start trap is posted to the trap receiving application at the trap destination Cold Start is a standard SNMP Service trap snmptrapd runs on the Linux machine that is the trap destination to receive traps snmptrapd outputs the following message to the system log Confirm that the Linux machine received the trap normally Aug 17 14 50 03 pq server snmptrapd 2600
263. ide Manual An adapter error occurred d Example F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12031 Ipfc xxxx xx xx x Adapter error Adapter failed to init chipset vendor id 10DF device id d revision r Meaning An adapter error occurred d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity User Guidel 429 Contents Warning Action R M T S 12032 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ REV vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12033 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ_REV detected outdated firmware vendor id 10DF device id d revision r 430 SVmco User Guide Manual Meaning An old version of the firmware was detected during initialization d Example F980 9er Numerical value 1 to 3 digits Co
264. ide Manual Error Action R M T S 21853 ixgbn 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning Action T S 21854 ixgbn 2 Adapter error MAC address is invalid vendor id 8086 device id d revision r Meaning The network adapter has an invalid MAC address User Guidel 809 Contents 2 Device name Corrective action Replace the adapter Severity Error Action R M T S 21855 ixgbn 2 Software error failed to initialize properly Meaning The driver could not be properly initialized It may not be possible to change the adapter settings 2 Device name Corrective action Update the driver and restart the computer Severity Warning Action T S 810 SVmco User Guide Manual 21856 ixgbn 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21857 ixgbn 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart
265. igation dump or fjsnap Contact your sales representative or a field engineer Severity Warning User Guidel 455 Contents Action T S 12214 Ipfc xxxx xx xx x Software error Fast path FCP WQ not allocated Meaning Memory Fast path FCP WQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 12215 Ipfc xxxx xx xx x Adapter or Software error Failed setup of fast path Meaning The setting for Fast path FCP WQ is failed Corrective action 456 SVmco User Guide Manual HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12216 Ipfc xxxx xx xx x Software error Receive Queue not allocated Meaning Memory USL RQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12217 User Guidel 457 Contents Ipfc xxxx xx xx x Adapter or Software error Failed setup of Receive Queue Meaning The setting for USL RQ is failed Corrective action HBA has some fault o
266. igits Corrective action After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If 356 SVmco User Guide Manual normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11610 e1000e ethx Adapter error pattern test reg failed vendor id 8086 device id d revision r Meaning The pattern test failed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11611 User Guidel 357 Contents e1000e ethx Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning The register test failed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11612 e1000e ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test failed d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter 358 SVmco User Guide Manual Severity Warning Action R M T S
267. ineer Severity Warning Action T S 474 SVmco User Guide Manual 7 2 7 SCSI messages Linux This section lists SCSI related messages 13001 mptscsih iocx Software error Unexpected msg function reply received Meaning An undefined function is specified in a reply frame Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13003 mptscsih Software error Insufficient memory to add adapter Meaning A memory shortage was detected during adapter installation Corrective action User Guidel 475 Contents A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13005 mptscsih Software error Unable to map adapter memory Meaning I O address remapping failed during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13006 mptscsih iocx Software error Unable allocate interrupt Meaning 476 SVmco User Guide Manual An IRQ could not be acquired during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Acti
268. ineer Severity Warning Action R M T S 13182 mptscsih iocx Adapter error IOC is in FAULT state after reset vendor id 1000 device id d revisionz er Meaning After an adapter reset the adapter remains in the fault state d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 556 SVmco User Guide Manual 13183 mptscsih iocx Adapter error pci_enable_device failed vendor id 1000 device id d revision r Meaning pci_enable_device PCI device initialization failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13184 mptscsih iocx Adapter error firmware upload failure vendor id 1000 device id d revision r Meaning The adapter firmware upload failed d Example 0030 9er Numerical value 1 to 3 digits User Guidel 557 Contents Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13185 mptscsih iocx Adapter error firmware downloadboot failure vendor id 1000 device id d revisionz er Meaning The firm
269. ing Action TIS 12022 Ipfc xxxx xx xx x Software error Rsp ring get Meaning The lotag assigned to the response ring exceeds the set maximum value Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12023 424 SVmco User Guide Manual Ipfc xxxx xx xx x Adapter error READ SPARM mbxsStatus error vendor idz10DF device id d revision r Meaning The driver issued a READ SPARM command but it failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12024 Ipfc xxxx xx xx x Adapter error CLEAR LA mbxStatus error vendor idz10DF device id d revision r Meaning The driver issued a CLEAR_LA mailbox command to the HBA but it failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action User Guidel 425 Contents Hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12025 Ipfc xxxx xx xx x Adapter or Software error unknown IOCB command Meaning An unknown IOCB command completion notification was received Corrective action A driver or firmware has a fault If the error keeps recurring contact your sales re
270. ing the network adapter for the PSA to MMB communication LAN User Guidel 45 Contents Configure the network adapter by using the following procedure Operations 1 Select Control Panel Network Connections gt gt A window displays a list of networks 2 Select SVMCONIF from the displayed list Then select Properties from the right click menu Notes o If there is no connection named SVMCONIF SVmco has probably not been installed Always change the settings after SVmco installation O Do not change the connection name SVMCONIF Otherwise the settings can be overwritten by the automatically set values in a SVmco update 3 Select Internet Protocol TCP IP Then click the Properties button gt gt The Internet Protocol TCP IP Properties dialog box appears 4 Set the IP address and subnet mask 5 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file 46 SVmco User Guide Manual File storage location SVmco installation folder etc fujitsu S Vmco usr tommbipsetup conf Setting values Enter the IP addresses set in Step 4 lt Setting example gt NETWORK TOMMBIP 172 30 0 4 IP address set by Step4 gt 6 To apply the NIC settings for the dedicated PSA to MMB communication LAN restart SVmco by using the following steps Select Control Panel Administrative Tools Services Right click ServerView Mission Critical Option in the
271. ion T S 13173 mptscsih iocx Adapter error no suitable DMA mask vendor id 1000 device id d revision r Meaning An invalid DMA mask was detected during adapter installation d Example 0030 9er Numerical value 1 to 3 digits Corrective action An HBA or a driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13174 mptscsih iocx Software error Adapter not found Meaning User Guidel 551 Contents The specified adapter could not be found Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13175 mptscsih Software error Adapter not found Meaning The specified adapter could not be found Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13176 552 SVmco User Guide Manual mptscsih iocx Adapter error HardReset FAILED vendor id 1000 device id d revision r Meaning The hard reset of the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13177 mptscsih iocx Adapter error reset failed ve
272. ion R M T S 18611 SV RAID 2 Adapter error Enclosure temperature sensor below warning threshold vendor id 1000 device id d revisionz er Meaning The threshold for the temperature sensor in the enclosure is below the warning level 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S 772 SVmco User Guide Manual 18612 SV RAID 2 Adapter error Enclosure temperature sensor below error threshold vendor id 1000 device id d revisionz er Meaning The threshold for the temperature sensor in the enclosure is below the error level 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Error Action R M T S 18613 SV RAID 2 Adapter error Enclosure temperature sensor above warning threshold vendor id 1000 device id d revisionz er Meaning User Guidel 773 Contents The threshold for the temperature sensor in the enclosure is above the warning level 2 Device name d Example 0079 r Numer
273. ion An API and driver are not compatible Check the API and driver version numbers Severity Warning User Guidel 513 Contents Action T S 13075 mptscsih Software error Unable to read in mpt ioctl replace fw image Meaning The firmware for the ioctl command for ReplaceFW cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13076 mptscsih Software error Unable to read in mpt ioctl command struct Meaning The structure of the ioctl command for MPTCommand cannot be read from the user space 514 SVmco User Guide Manual Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13077 mptscsih Software error No memory available during Software init Meaning No memory is available during software initialization Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13078 User Guidel 515 Contents mptscsih Adapter error Busy with IOC Reset Meaning The adapter is performing IOC Reset and is in the busy state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Replace
274. ion No action is necessary Severity Info Action US User Guidel 253 Contents 00131 cannot open file etc fujitsu SVmco global pmsvmco conf Meaning The definition file for the SVmco stop process could not be opened Corrective action Contact your sales representative or a field engineer Severity Error Action S 00132 file format err etc fujitsu SVmco global pmsvmco conf linez96s4 line length over Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The character length of file name line line number is too long s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer 254 SVmco User Guide Manual Severity Error Action US 00133 file format err etc fujitsu SVmco global pmsvmco conf linez96s4 out of section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start file name line line number is data outside the section s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00134 User Guidel 255 Contents file format err etc fujitsu SVmco global pmsvmco conf line s4 bad section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The section format in fi
275. ion Cd Intel R 82576 Gigabit Dual Port Network Connection 10 Cd Intel R 82576 Gigabit Dual Port Network Connection 11 X Intel R 82576 Gigabit Dual Port Network Connection 12 x Intel R 82576 Gigabit Dual Port Network Connection 9 x Intel R PRO 1000 PT Dual Port Server Adapter di Intel R PRO 1000 PT Dual Port Server Adapter pp Update Driver Software X Intel R PRO 1000 PT Dual Port Server Adapter Mums X Intel R PRO 1000 PT Dual Port Server Adapter Uninstall E a Other devices Scan for hardware changes Bl Processors O N S G lt Storage controllers Properties fF gi System devices Eg System management devices fl Universal Serial Bus controllers Disables the selected device Device Manager window 3 Replace the corresponding NIC by using the fjpciswap command C gt fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card User Guidel 181 Contents Do you want to remove this card y n y Removing the card The card has removed Please replace the card and input y key y Adding the card The card has added C When Please replace the card appears replace the NIC and insert the cable After replacing the NIC press the y key 4 Start the command prompt Display a list of hot replac
276. isk to or removing it from a server with this product mounted In such case check the status of the array by using ServerView RAID Manager If the array status is recognized as being normal there is no problem and you can ignore this message Severity Error Action R M T S 18559 SV RAID 2 Device error State change by user on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity 738 SVmco User Guide Manual Error Action R M T S 18560 SV RAID 2 Device error State change by user on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action Replace the offline HDD Perform a rebuild Severity Error Action R M T S 18561 SV RAID 2 Device error State change by user on disk from operational to offline Meaning The HDD state changed from operational to offline User Guidel 739 Contents 2 Device name Corrective action Replace the offline HDD Perform a rebuild Severity Warning Action R M T S 18562 SV RAID 2 Device error State change by user on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action Replac
277. it network connection cannot be started User Guidel 797 Contents 2 Device name Corrective action Update the driver Severity Warning Action T S 21800 elexpress 2 Software error Could not allocate The MAP REGISTERS Meaning Map registers required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action T S 798 SVmco User Guide Manual 21801 elexpress 2 Software error Could not assign an interrupt Meaning An interrupt cannot be assigned 2 Device name Corrective action Try again with another PCI slot Update the driver Severity Error Action T S 21802 elexpress 2 Adapter error EEPROM error vendorid 8086 device id d revision r Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 9er Numerical value 1 to 3 digits User Guidel 799 Contents Corrective action Replace the adapter Severity Error Action R M T S 21803 elexpress 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning Action T S 21804 elexpress 2 Software error failed to initialize properly 800 SVmco User Guide Manual Meaning The driver could not be properly initialized
278. ive Meaning The rebuild on the logical drive failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28511 SV RAID 2 Device error Migration failed on logical drive Meaning Logical drive capacity expansion failed 2 Device name Corrective action 840 SVmco User Guide Manual Reconfigure the array Restore data from a backup Severity Error Action R M T S 28512 SV RAID 2 Device error Migration aborted on logical drive Meaning Logical drive capacity expansion was interrupted 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Warning Action R M T S 28513 SV RAID 2 Device error Logical drive degraded Meaning User Guidel 841 Contents The logical drive entered the degraded state 2 Device name Corrective action Replace the faulty HDD Perform a rebuild Severity Error Action R M T S 28514 SV RAID 2 Device error Logical drive failed Meaning The logical drive entered the offline state 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 842 SVmco User Guide Manual 28515 SV RAID 2 A
279. ive action Replace the failed HDD Perform a rebuild Severity User Guidel 869 Contents Error Action R M T S 28557 SV RAID 2 Device error Disk missing after reboot Meaning The HDD could not be found at restart 2 Device name Corrective action Replace the HDD Perform a rebuild If the Fault LED is not on a SAS interface system failure may have occurred Replace the possibly faulty component of the SAS interface system However this event may have occurred at operating system startup after the optional card or the hard disk of the server where this product is installed was added or removed In such cases use ServerView RAID Manager to check the status of the array There is no problem if the array is recognized as being in the normal state Severity Error Action R M T S 28558 870 SVmco User Guide Manual SV RAID 2 Adapter error Logical drive missing after reboot vendor id 1000 device id d revisionz er Meaning The logical drive could not be found at restart 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action This event may have occurred at operating system startup after the optional card or the hard disk of the server where this product is installed was added or removed In such cases use ServerView RAID Manager to check the status of the array There is no problem if the array is recognized as being in the normal state Also if the
280. k capacity Severity Warning Action User Guidel 653 Contents R M T S 14141 st st 0 9 Software error Async command already active Meaning An asynchronous error was detected A command that is being executed asynchronously already exists Corrective action Try again after a while Alternatively perform cleaning or replace the tape If normal operation cannot be restored replace the drive Severity Warning Action T S 14142 scsi h c i l Software error timing out command waited Meaning A time out was detected h host number c channel number 956i id l lun number Corrective action 654 SVmco User Guide Manual Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14143 scsi Software error mapping failed Meaning Mapping failed Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14144 scsi h c i l Software error target device add failed Meaning Registration of a target failed User Guidel 655 Contents h host number c channel number i id l lun number Corrective action Examine the software or check the device replace or remove it Severity Warning Action T S 14145 scsi h c i l Software error target allocation failed Meaning Memory acquisition failed h host number
281. k the transmission path After the normal operation of the transmission path is restored disable and enable the HUB monitoring function Severity Error Action R M T S 17002 GLS Network error primary polling failed lip logicallP target pollip Meaning An initial check of a physical interface detected an error in the path to the primary monitoring target logicallP Logical IP address pollip IP address of the monitoring target Corrective action Confirm that the communication path to the monitoring target has no problems User Guidel 691 Contents Severity Error Action R M T S 17003 GLS Network error secondary polling failed lipzlogicallP target pollip Meaning An initial check of a physical interface detected an error in the path to the secondary monitoring target logicallP 2 Logical IP address pollip 2 IP address of the monitoring target Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17004 692 SVmco User Guide Manual GLS ifname Network error Primary polling failed vendor id vi device id d revision r Meaning Transmission path monitoring on the primary side failed ifname Interface name pollip IP address of the monitoring target vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 di
282. ki Offline Active SOSPPort2 BusO TargetID 0 CAD 01 s SOSPPort2 BusO TarzetD 1 CAD p one Auto Path Check ON Auto Path Recovery ON AL ETERNUS Multipath Manager User Guidel 209 Contents 6 Manual SVmco Installation and Uninstallation This appendix describes how to manually install and uninstall SVmco for a specific operating system If you use SVIM to install the operating system you need not manually install SVmco 6 1 Manually Installing SVmco Linux Red Hat Enterprise Linux This section describes how to manually install SVmco in Linux Red Hat Enterprise Linux Remarks To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco Otherwise the following restrictions apply Even under an REMCS agreement no software errors are reported Hot maintenance of hard disks is disabled The partition must be stopped for maintenance PRIMECLUSTER linkage is disabled 210 SVmco User Guide Manual 6 1 1 Installation flow For details on how to install SVmco see Chapter 4 Installing the Operating System and Bundled Software in PRIMEQUEST 1000 Series Installation Manual For details on how to configure SVmco see 2 1 Configuring SVmco Linux Red Hat Enterprise Linux Remarks After changing the MMB IP address on a partition or the management LAN IP address restart SVmco Otherwise SVmco would not be able to report any detected er
283. l Corrective action 570 SVmco User Guide Manual The driver that issued a request to sd has a fault Collect system information using fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14001 sd s Device error Not ready vendor v model m serial no ser Meaning A device failure occurred It does not return to the normal state even after TEST_UNIT_READY was executed three times Alternatively UNIT_ATTENTION does not disappear 9es sd a z or h c i l h host number c channel number 96i id l lun number Vv Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity User Guidel 571 Contents Warning Action R M T S 14002 sd sd a z Device error Not ready vendor v model m serial no ser Meaning A device error occurred v Vendor Example FUJITSU m Manufacture Example MAP3367NC 9eser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14003 572 SVmco User Guide Manual sd sd a z Device error READ CAPACITY failed vendor v model m serial no ser Meaning A device error occurred An error occurred in READ CAPACITY Vv
284. l adapter are connected If the cables are connected contact your sales representative or a field engineer 830 SVmco User Guide Manual Severity Warning Action T S 27001 GLS Software error Failed to communicate with IP addresses to be monitored Meaning Communication with the ping monitoring target at its IP address failed Corrective action Examine the network device and NIC at the destination for any errors Severity Warning Action T S 27002 GLS Software error A failure occurred in all adapters Meaning A failure occurred in all adapters User Guidel 831 Contents Corrective action Confirm that the cables for the physical adapters bundled with a virtual adapter are connected Severity Error Action T S 7 2 19 ServerView RAID related messages Windows This section lists ServerView RAID related messages 28500 SV RAID 2 Adapter error BBU temperature out of range vendor id 1000 1734 device id d revisionz er Meaning A temperature detected by the temperature sensor on the battery exceeded the measurable range 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits 832 SVmco User Guide Manual Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error
285. lation the settings are overwritten by the installation e If Interface of MMB PSA IP Address in the Network Configuration Network Interface window of the MMB Web UI is Disable you can use event notification function of SVmco After changing it from Disable to Enable the OS must be restarted W Confirming the NIC of the PSA to MMB communication LAN Confirm the interface name assigned to the NIC of the PSA to MMB communication LAN by using the following procedure Operations 1 Execute the ifconfig command to confirm the interface name This command lists the network interfaces recognized by the system Syntax sbin ifconfig a 10 SVmco User Guide Manual Example of output ethO eth1 and lo shown on the left side are the interface names sbin ifconfig a ethO Link encap Ethernet HWaddr 00 D0 B7 53 89 C3 inet addr 10 24 17 149 Bcast 10 24 17 255 Mask 255 255 255 0 inet6 addr fe80 2d0 b7ff feb3 89c3 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 1107704 errors 0 dropped 0 overruns 0 frame 0 TX packets 2653820 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1 000 RX bytes 390009908 371 9 MiB TX bytes 809006934 771 5 MiB eth1 Link encap Ethernet HWaddr 00 0E 0C 21 83 97 inet addr 192 168 0 162 Bcast 10 24 17 255 Mask 255 255 255 0 inet6 addr fe80 20e cff fe21 8397 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1
286. le name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00135 file read err etc fujitsu SVmco global pmsvmco conf not enough memory Meaning The amount of allocatable memory is less than the memory size required for the SVmco stop process Corrective action Contact your sales representative or a field engineer Severity 256 SVmco User Guide Manual Error Action US 00136 file format err etc fujitsu SVmco global pmsvmco conf linez96s4 section name overlaps Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The same section name was detected in file name line line number s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00137 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad member User Guidel 257 Contents Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The member format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00138 file format err etc fujitsu SVmco global pmsvmco conf line
287. led Corrective action Take corrective action as described in the messages 11201 to 11203 that were output just before this message If the problem persists contact your sales representative or a field engineer Severity Warning Action T S 11201 User Guidel 325 Contents e1000 xxxx xx xx x Adapter or Software error No usable DMA configuration aborting Meaning DMA cannot be used on this system Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11202 e1000 i Adapter error The EEPROM Checksum Is Not Valid vendor id 8086 device id d revisionz er Meaning An EEPROM checksum error was detected i ethx Or XXXX XX XX X d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter 326 SVmco User Guide Manual Severity Warning Action R M T S 11203 e1000 xxxx xx xx x Adapter error Unknown MAC Type vendor id 8086 device id d revision r Meaning An unknown controller was detected d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11204 et000 ethx Adapter error Hardware Error vendor id 8086 device id d revision r User Guidel 327 Contents
288. led PC error recovery d device id e g F980 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced because it has a fault Contact your sales representative or a field engineer Severity Warning Action User Guidel 439 Contents R M T S 12076 Ipfc xxxx xx xx x Software error Device Discovery completion error Meaning Memory acquisition for the link reinitialization that is performed when a response from NameServer times out failed As a result device detection failed Corrective action A driver or system error insufficient resources occurred If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12078 Ipfcooxx xx xx x Adapter error bigger then rsp ring vendor id 10DF device id d revision r Meaning The index of the response ring on the port side is larger in value than the ring size d deviceid vpd e g FA00 LP10000 M2 440 S SMmco User Guide Manual r Numerical value 1 to 3 digits Corrective action Driver firmware or hardware has a fault Replace the adapter Severity Warning Action R M T S 12080 Ipfc xxxx xx xx x Adapter error Unknown IOCB command Data vendor idz10DF device id d revision r Meaning An unknown IOCB command was detected for a function for fast path processing with IOCB of a FCP ring as the target d deviceid vpd e g F
289. les representative or a field engineer Severity Warning Action T S 12210 Ipfc xxxx xx xx x Software error Slow path MQ not allocated Meaning Memory Slow path MQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer User Guidel 453 Contents Severity Warning Action T S 12211 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path MQ Meaning The setting for Slow path MQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12212 Ipfc xxxx xx xx x Software error Slow path ELS WQ not allocated 454 SVmco User Guide Manual Meaning Memory Slow path ELS WQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12213 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path ELS WQ Meaning The setting for Slow path ELS WQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for invest
290. les representative or a field engineer Severity Error Action US 00100 Stop failed Parameter error s1 s2 Meaning SVmoo stop failed because of a parameter error s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00101 timeout occurred etc fujitsu SVmco global pmsvmco conf 248 SVmco User Guide Manual Meaning A time out occurred while SVmco was stopped Corrective action Contact your sales representative or a field engineer Severity Error Action US 00102 message err 96s1 96s2 etc fujitsu SVmco global pmsvmco conf s4 Meaning An error occurred in message processing while SVmco was stopped s1 Numerical value 1 digit 96s2 Numerical value 2 to 4 digits 96s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error User Guidel 249 Contents Action US 00104 request is rejected 96s1 96s2 s5 96s5 Meaning A SVmco stop request was rejected S1 Numerical value 1 digit S2 Numerical value 2 to 4 digits 9es5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00105 Under stop processing execution 96s1 9 6s2 96s5 s5 Meaning SVmco stop has been
291. llocation of memory for VF data storage failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11728 igb xxxx xx xx x Software error Unable to allocate memory for the receive descriptor ring Meaning Memory acquisition for the receive descriptor ring failed Corrective action User Guidel 391 Contents Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11729 igb xxxx xx xx x Software error Invalid MTU setting Meaning The specified MTU size is invalid Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11730 igb xxxx xx xx x Adapter or Software error pci_cleanup_aer_uncorrect_error_status failed 392 SVmco User Guide Manual Meaning Status clearing at the bus reset time failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or
292. lue 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 28577 SV RAID 2 Adapter error Internal hardware error during POST vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card User Guidel 883 Contents 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 28578 SV RAID 2 Device error Bad block table of disk threshold exceeded table is about to overflow Meaning The usage threshold of the bad block table has been exceeded 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Info Action 884 SVmco User Guide Manual R M T S 28579 SV RAID 2 Device error Disk failed due to bad block table overflow Meaning The HDD failed because of a bad block table overflow 962 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Error Action R M T S 28580 SV RAID 2 Device error Disk failure detected during POST Meaning An HDD failure was detected during POST 2 Device name Corrective action User Guidel 885 Contents If the HDD is faulty replace the HDD and perform a rebuild Severity Error A
293. m etc blkid blkid tab If the cache file exists with etc blkid blkid tab retaining the file system configuration Red Hat Enterprise Linux uses the information in the file as it checks the file system with the fsck command The system status will not match the etc blkid blkid tab contents during hot replacement hot addition or hot removal of disks For this reason the check at the next execution of the fsck command will be incorrect which may damage the file system Once created this file is not updated That is why the cache file must be deleted after hot replacement addition or removal of a hard disk as well as before static replacement addition or removal of a hard disk Deleting the cache file does not cause any problems because it Will be re created as needed Stop the smartd service Red Hat Enterprise Linux 5 During hot maintenance of a hard disk hot replacement addition or removal stop the smartd service The smartd service is intended to monitor a hard disk by using the self diagnosis function of the hard disk S M A R T Self Monitoring Analysis and Reporting Technology System The smartd service does not support the hot maintenance of a hard disk so that the hard disk information acquired at the start of the smartd service will not match the hard disk information after the hot maintenance Consequently it will output the following message every 30 minutes SVmco User Guide Manual smartd XXXXX
294. mail notification REMCS notification TRAP notification log output depending on the result To issue reports the monitoring mechanism uses a dedicated LAN between SVmco and the MMB to link with the MMB The reports are sent through the MMB Notes For VMware the hardware messages below which are output to the Console OS system logs are monitored The relevant sections of 7 2 SVagent Messages are indicated in parentheses See these sections for details on messages LAN 7 2 4 LAN related messages Linux FC 7 2 5 Fibre Channel messages Linux SCSI 7 2 7 SCSI messages Linux However the driver messages of the SCSI common layer and those specific to VMware and different from those of Linux are not monitored Also vmkernel or vmkwarning is not monitored 4 SVmco User Guide Manual 2 Installation Steps 2 1 Configuring SVmco Linux Red Hat Enterprise Linux This section describes confirmation of the required settings for SVmco operation after operating system installation and corresponding features about the settings Confirmation of the required settings for SVmco operation and corresponding features about the settings Required As needed Required User Guidel Setting item Configuring the PSA to MMB communication LAN Confirming management LAN settings Confirming SELinux function settings Checking the firewall function opening ports Automatic setting 1 Manual
295. may have occurred Replace the adapter Severity Warning Action R M T S 11824 ixgbe ethx Adapter error pattern test failed vendor id 8086 device id d revision r Meaning The pattern test of the NIC failed A hardware error occurred User Guidel 409 Contents d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11825 ixgbe ethx Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning The register test of the NIC failed A hardware error occurred d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action 40 SMmco User Guide Manual R M T S 11826 ixgbe ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test of the NIC failed A hardware error occurred d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11827 ixgbe ethx Adapter error Could not enable Tx Queue vendor id 8086 device id d revision r Meaning The transmit queue cannot be enabled d Example 1209 User Guidel 411 Contents 9er Numerical value
296. mco User Guide Manual Click the Cancel button again to return to the iSCSI Initiator Properties window shown in step 4 3 Select the next target and repeat the steps after step 4 If an IP address matches click the Cancel button to return to the Target Properties window shown in step 5 and proceed to step 8 8 Click the Devices tab in the Target Properties window and click the Advanced button Sessions Devices Properties These are the devices exposed by iSCSI sessions to the target Click Advanced to view information about the device and configure the multipath policy Devices FUJITSU E2000 SCSI Disk Device Disk drive Target Properties window User Guidel 197 Contents 9 Record the values displayed on the SCSI address line in the Device Details window Port 2 Bus 0 Target ID 0 LUN 0 in this example General MPIO Type Disk Device number 1 SCSI address Port 2 Bus 0 Target Id 0 LUN O Device interface name Ww Wnpio disk amp ven fujitsu amp prod e2000 amp rev _0000 18 amp 7f6ac24808 amp 453230354c34432 Legacy device name PhysicalDrive 1 Volume path names E x JL r Device Details window Windows Server 2008 R2 or later 1 From the MMB Web UI click System Status Driver Monitor to search for the NIC to be replaced You can search for the NIC to be replaced from the Unit names or BUS numbers Suppose that you are going to r
297. mes Severity Warning Action T S 372 SVmco User Guide Manual 11635 e1000e xxxx xx xx x Software error Unsupported MTU setting Meaning An unsupported MTU setting was made Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11636 e1000e ethx Adapter or Software error Reset adapter Meaning Adapter is reset Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning User Guidel 373 Contents Action T S igb related This section lists igb related messages 11700 igbooxxoocxx x Adapter or Software error No usable DMA configuration aborting Meaning DMA cannot be used on this system Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11701 igb xxxx xx xx x Adapter error The NVM Checksum Is Not Valid vendor id 8086 device id d revision r 374 SVmco User Guide Manual Meaning An NVM checksum error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11702 igb xxxx xx xx x Adapter error Hardware Error vendor id 8086 device id d revision r Mea
298. n dump or log and contact your sales representative or a field engineer Severity 340 SVmco User Guide Manual Warning Action T S 11225 e1000 xxxx xx xx x Software error Allocation for Tx Queue Num failed Meaning Resource allocation for the send queue failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11226 e1000 xxxx xx xx x Software error Allocation for Rx Queue Num failed Meaning User Guidel 341 Contents Resource allocation for the receive queue failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action TIS 11227 e1000 ethx Software error MTU gt 9216 bytes not supported on 82572 controllers Meaning Setting an MTU of more than 9216 bytes is not supported on the 82572 controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 34
299. name Interface name pollip IP address of the monitoring target User Guidel 695 Contents vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17008 GLS Network error route error is noticed sourceip Meaning A path error was reported from the remote system sourceip Transmission source IP address Corrective action Confirm that the communication path to the transmission source has no problems Severity 696 SVmco User Guide Manual Error Action T S 17009 GLS Network error route error is noticed target IP Meaning A path error was detected from the remote system IP Remote IP address Corrective action Confirm that the communication path to the transmission source has no problems Severity Error Action T S 17010 GLS Network error all lines disabled devicename Meaning All physical interfaces bundled with a virtual interface operating in fast switching mode are down User Guidel 697 Contents devicename Virtual interface name Corrective action For all physical interfaces confirm that the communication path to the remote host has no problems Severity Error Action T S 17011 GLS Network error some lines in
300. ncement of the remaining time of the operating life vendor id 1000 device id d revision r Meaning This message is a reminder indicating the battery unit on a RAID card will soon be due for replacement 2 Card name Linux example RAID Card Li Ion 1 Windows example RAID_Card 01 d Example 0079 r Numerical value 1 to 3 digits Corrective action Start the GUI of RAS Support Service Check the service life components Replace the relevant component Severity Warning Action R M T S 10601 RASStatusCheck 2 RAID BBU exceeded the operating life vendor id 1000 device id d revision r Meaning User Guidel 315 Contents This message prompts replacement of the battery unit on a RAID card 2 Card name Linux example RAID Card Li Ion 1 Windows example RAID_Card 01 d Example 0079 r Numerical value 1 to 3 digits Corrective action Start the GUI of RAS Support Service Check the service life components Replace the relevant component Severity Error Action R M T S 10602 RASStatusCheck UPS BBU announcement of the remaining time of the operating life Meaning This message is a reminder indicating the battery unit on a UPS will soon be due for replacement Corrective action Replace the relevant UPS battery 316 SVmco User Guide Manual Severity Warning Action R M T S 10603 RASStatusCheck UPS BBU exceeded the operating life Meaning This message prompts
301. ndor id 1000 device id d revisionz er Meaning The adapter reset failed d Example 0030 r Numerical value 1 to 3 digits Corrective action User Guidel 553 Contents The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13179 mptscsih iocx Software error pciras readl recovered pci parity error with retry Meaning recovered pci parity error with retry when read PCI Corrective action No action is necessary when this event is occurred only once Otherwise contact your sales representative or a field engineer Severity Warning Action R M T S 13180 554 SVmco User Guide Manual mptscsih iocx Software error pciras_writel recovered pci parity error with retry Meaning recovered pci parity error with retry when write PCI Corrective action No action is necessary when this event is occurred only once Otherwise contact your sales representative or a field engineer Severity Warning Action R M T S 13181 mptscsih iocx Adapter error mpt_fault_reset_work HardReset vendor id 1000 device id d revision r Meaning The result of resetting the adapter is output d Example 0030 r Numerical value 1 to 3 digits Corrective action User Guidel 555 Contents The HBA must be replaced If the error keeps recurring contact your sales representative or a field eng
302. ng The card cannot be updated because the SVmco information update process is in progress Corrective action If 30 minutes have not passed since operating system startup wait for that time to pass and then try again If 30 minutes have passed since operating system startup wait at least one minute and then try again 120 SVmco User Guide Manual SVmco E 08758 this unit is occupied s Meaning An attempt was made to add a card to a slot that already has another card mounted Corrective action Confirm the location of the slot in which to add a card Then execute the add operation SVmco E 08759 command timeout SNMP s Meaning A command time out occurred because of a SVmco or SNMP error Corrective action Check the operation of SVmco and SNMP Service If they have not been started start them After doing so if the same message appears perform recovery of the PCI card status For details on recovery of the PCI card status see IN Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer M Recovery of the PCI card status If a command terminates with an error message during the PCI Hot Plug procedure or normal operation cannot be restored after replacement of a PCI card use the following procedure User Guidel 121 Contents Note Perform this procedure only after taking corrective action for the error message Howev
303. ng SVmco initialization s1 Numerical value 1 digit s2 Numerical value 3 digits Corrective action Download the MMB system event log Collect the SVmco data for investigation getosvmco Then contact your sales representative or a field engineer Severity Error Action US 02899 disabled the SELinux function This setting will take effect after reboot Meaning User Guidel 275 Contents The SELinux function was disabled during SVmco installation or update Corrective action No action is necessary Severity Info Action US 04000 System err 1 2 3 4 5 6 7 Meaning A SVmco system error was detected 961 Numerical value 1 to 2 digits 962 Numerical value 1 to 4 digits 963 Numerical value 1 to 3 digits 964 Numerical value 1 to 10 digits 5 Numerical value 1 to 10 digits 6 Numerical value 1 to 10 digits 967 Numerical value 1 to 10 digits Corrective action 276 SVmco User Guide Manual Contact your sales representative or a field engineer Severity Error Action US 04001 System err 1 2 963 Meaning A SVmco system error was detected 961 Numerical value 1 to 2 digits 962 Numerical value 1 to 4 digits 963 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04002 User Guidel 277 Contents Start failed system call error
304. ng for sending traps To use trapcommunity to set a community character string specify the string before the trapsink and trap2sink lines trapcommunity STRING Community name setting As an alternative to specifying PORT you can use the general purpose SNMP trap port 162 The following example shows how to send traps with public as the community name The traps are sent to the manager of port 162 with IP address 192 168 0 162 trapsink 192 168 0 162 public 162 SNMPv1 trap setting trap2sink 192 168 0 162 public 162 SNMPv2 trap setting E SNMPv3 trap setting trapsess SNMPCMD ARGS HOST PORT SNMPv3 trap setting The setting defines the host receiving the trap i e the trap destination As an alternative to specifying PORT you can use the general purpose SNMP trap port 162 The following options are the main options specified with SNMPCMD ARGS v version User Guidel 27 Contents This option specifies the SNMP version For SNMPv3 specify 3 e enginelD This option specifies the oldEnginelD value The var net snmp snmpd conf file at the trap source contains this value u secName This is the account for SNMPv3 This setting must match that on the manager side secLevel This option specifies one of the values listed in following table according to the security level of SNMPv3 messages secLevel settings Setting value Authentication Encryption noAuthNoPriv Not set 2
305. ning A hardware error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity User Guidel 375 Contents Warning Action R M T S 11703 igb Xxxx xx xx x Adapter error NVM Read Error vendor id 8086 device id d revisionz er Meaning An NVM read error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11704 igb xxxx xx xx x Adapter or Software error Invalid MAC Address Meaning 376 SVmco User Guide Manual The specified MAC address is invalid Corrective action Recheck the MAC address setting If the MAC address is valid an adapter failure may have occurred Replace the adapter Severity Warning Action T S 11705 igb xxxx xx xx x Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S User Guidel 377 Cont
306. ning Action T S 14015 sr Software error out of memory Meaning Memory is insufficient An attempt to issue Mode Sense Page 0x2a to examine the device capacity failed because of insufficient memory Corrective action Add memory or reduce the system load Severity Warning Action T S 14016 st st 0 9 Device error Error with sense data vendor v model m Meaning 580 SVmco User Guide Manual An error with sense data occurred in the device 96v Example FUJITSU 9em Example MAP3367NC Corrective action Check the sense key of the original data to decide on the corrective action Medium Error Perform cleaning Replace the tape Illegal Request Examine the software Data Protect Check whether the media is write protected Blank Check A tape positioning error Check operation Unit Attention A reset occurred or the media was replaced If there is a problem with the reset examine the HBA transmission path and target Aborted Command An HBA transmission path or target failure may have occurred Other than above Replace the drive Severity Warning Action R M T S 14017 st st 0 9 Device error vendor v model m User Guidel 581 Contents Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is v Example FUJITSU 9em Example MAP3367NC Corrective action The faulty part is unknown If normal operati
307. nks 9 Add the port group PSA MMB to the created switch esxcfg vswitch A PSA MMB vSwitch1 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports User Guidel 77 Contents MTU Uplinks vSwitchO 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 vSwitchl 64 2 64 1500 vmnicO PortGroup Name VLAN ID Used Ports Uplinks PSA MMB 0 0 vmnicO 10 Execute the esxcfg vswif command to create a virtual port vswif1 The IP address to be set depends on the partition number Use the values in the table below IP addresses to be set for virtual ports Partition IP address Subnet mask number 172 30 0 2 255 255 255 0 78 SVmco User Guide Manual Partition number IP address Subnet mask lt Example with the partition number of 2 and the PSA MMB port group of vswif1 gt esxcfg vswif a vswif1 i 172 30 0 4 n 255 255 255 0 p PSA MMB esxcfg vswif l Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswifO Service Console IPv4 192 168 0 2 255 255 255 0 192 168 0 255 true STATIC vswift PSA MMB IPv4 172 30 0 4 255 255 255 0 172 30 0 255 true STATIC V This indicates that there is no line feed 11 Add the following setting to the PSA to MMB communication LAN Speed 100 Mbps Duplex full Example with the PSA to MMB communication LAN of vmnic0 gt User Guidel 79
308. nnel messages Windows een 816 7 2 15 SCSI SAS messages Windows ee 818 7 2 16 Disk messages Windows eH 822 7 2 17 ETERNUS multipath driver messages Windows 825 User Guidel 5 Contents 7 2 18 GLS messages Windows ores 19 ServerView RAID related messages Windows 7 2 20 STOP ERROR message Windows SVmco User Guide Manual 1 Product OverView 1 1 Monitoring mechanism on PRIMEQUEST 1 1 1 Basic Architecture The MMB Management Board manages the hardware for the PRIMEQUEST 1000 series The MMB manages the mounted components SB power supply unit fan and LAN and partitions in the PRIMEQUEST 1000 series server and controls the system clock management LAN and PCI Box It also sets various operations such as video redirection text console redirection and Memory Mirror mode These functions can be operated from the MMB Web UI ServerView Agent SVagent ServerView RAID SV RAID and ServerView Mission Critical Option SVmco is software for monitoring hardware errors on partitions and managing configurations It runs as an application on the operating system on each partition The MMB and ServerView Suite SVS can be operated from the MMB Web UI and SVOM Web UI on a general purpose PC connected to the management LAN No special console is needed All the operations and settings for system m
309. ns collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error Action R M T S 24003 disk Device Device error The device Device has a bad block vendor v model m serial no ser 824 SVmco User Guide Manual Meaning The device has a bad block 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device Severity Error Action R M T S 7 2 17 ETERNUS multipath driver messages Windows This section lists ETERNUS multipath driver messages 25000 MPD Adapter or Device or FC Network error MPD detected event Meaning User Guidel 825 Contents The multipath driver detected an I O or FC multipath configuration error Corrective action Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User s Guide Severity Warning Action T S 25001 MPD Device ScsiPort 2 Adapter or FC Network error An input output error has occurred vendor id 10DF device id d revisionz er Meaning An I O error was detected on Device ScsiPortP 962 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identif
310. nt no software errors are reported Hot maintenance of hard disks is disabled The partition must be stopped for maintenance PRIMECLUSTER linkage is disabled Remarks SVIM installs SVmco as it installs the operating system For details on SVIM see the ServerView Suite ServerView Installation Manager e For details on how to manually install SVmco see 6 Manual SVmco Installation and Uninstallation e The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmoo installation Settings automatically added changed during SVmco installation Action Remarks snmpd conf file Add setting ed snmptrapd conf file Add setting EN snmpd start option Referring to 2 1 1 T Configuring the pedicaled Porc Set IP PSA to MMB MMB communication et LAN interface do ES LAN change settings as needed User Guidel Contents Target iptables setting SELinux configuration file etc selinux conf Note Action Add setting If SELinux is disabled do not change the settings If you change the IP address of the dedicated PSA to MMB communication LAN on the MMB side or partition side you need to then restart SVmco Otherwise SVmco would not be able to report any detected errors 2 1 1 Configuring the PSA to MMB communication LAN This section describes how to confirm the settings for the PSA to MMB communication LAN Communicati
311. number c channel number i id l lun number Corrective action Check the SCSI device connections Severity Warning Action 664 SVmco User Guide Manual T S 14160 scsi h c i l Software error host resuming Meaning The host timed out The host will be resumed h host number c channel number 96i id l lun number Corrective action Check the SCSI device connections Severity Warning Action T S 14161 sd Software error No memory for request Meaning The memory in the kernel is insufficient Corrective action Review the system configuration Reduce the system load Severity User Guidel 665 Contents Warning Action T S 14162 st st 0 9 Device error vendor v model m Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is 96v Example FUJITSU 9em Example MAP3367NC Corrective action Check the sense key included in the message Take corrective action as described below according to the character string of the sense key For No Sense Recovered Error or Unit Attention gt gt If the error occurred alone no action is necessary If the error has occurred repeatedly collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer For Medium Error gt gt Replace the disk or tape For Blank Check Check the read and write ope
312. number Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer User Guidel 673 Contents Severity Warning Action T S 14173 sg Software error idr expansion Sg_device failure Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load Severity Warning Action T S 14174 sg Software error idr allocation Sg_device failure Meaning Memory is insufficient A control table could not be allocated Corrective action 674 SVmco User Guide Manual Add memory or reduce the load Severity Warning Action T S 14175 sg Software error sg add device create failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14176 sg Software error sg sys Invalid User Guidel 675 Contents Meaning A driver has a fault An inconsistency occurred Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 14178 st st 0 9 Software error device_create failed Meaning Execution of device_create failed Corrective action
313. ocedure oce rien hereto aes ied alesis 143 4 2 2 Removal procedure eeeeeeesesieeeeenee enint nen tenninar 144 4 2 3 Replacement procedure for hard disk failures not causing non responsiveness ee ede dbi e d E p ert b cere te etc due 148 4 2 4 Replacement procedure for hard disk failures causing non responsiveness 151 4 3 Replacing Hard Disks in a Hardware RAID Configuration 155 4 3 1 Hotreplacement of a faulty hard disk eeeeeeee 155 4 3 2 Hard disk preventive replacement 157 4 3 3 Hard Disk Replacement at Multiple Deadlock Occurrence 161 5 PCI Card Hot Maintenance in Windows eene 163 5 1 Overview of Hot Maintenance sessssseeeeeeeeeeneeneen enne 163 Ou dub Overall MOW seis oiii tiet ER P oi ER Ee 164 5 2 Common Hot Plugging Procedure for PCI Cards seeseseesss 165 5 2 1 Replacement procedure aini rionn y en e eana ipae 166 5 2 2 Addition procedure n a N i E a 169 3023 34 AboUtremoval i temet berti a nd 170 55 Bs NIC Hot Plugging 2 2 eee nci ence die trea Eo de ee rs 170 5 3 1 Hotplugging a NIC incorporated into teaming eeseeeeesss 171 5 3 2 Hotplugging a non redundant NIC 180 5 3 3 NIC addition procedure sssseeeeeeeeeeneeenennen nnns 184 5 4 F
314. ocess s6 time out 96s1 96s2 96s3 Meaning 234 SVmco User Guide Manual A SVmco child process became unresponsive s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits 96s3 Character string 2 to 7 characters 96s6 stop or exec Corrective action Contact your sales representative or a field engineer Severity Warning Action US 00064 Start failed Parameter error 96s1 96s2 Meaning SVmoo startup failed because of a parameter error s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity User Guidel 235 Contents Error Action US 00065 Start failed etc fujitsu SVmco global pmsvmco conf system call error s1 s2 Meaning A system call error occurred at SVmoo startup s1 Numerical value 1 digit S2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00066 Start failed etc fujitsu SVmco global pmsvmco conf File can not open 96s1 96s2 96s4 Meaning 236 SVmco User Guide Manual A file required for SVmco startup could not be opened s1 Numerical value 1 digit 96s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S
315. om rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name User Guidel 873 Contents Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Warning Action R M T S 28563 SV RAID 2 Device error State change on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure HotSpare is not supported Severity Warning Action R M T S 874 SVmco User Guide Manual 28564 SV RAID 2 Device error State change on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28565 SV RAID 2 Device error State change on disk from operational to offline Meaning The HDD state changed from operational to offline 2 Device name Corrective action Replace the failed HDD Perform a rebuild User Guidel 875 Contents Severity Error Action R M T S 28566 SV RAID 2 Device error State change on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline
316. ombinations with a specific card and specific software Overview of hot plugging You can add and replace cards by using the hot plugging supported by Windows Server 2008 This chapter describes the operating system commands required for card replacement together with the actual hardware operations For details on the overall flow see 5 1 1 Overall flow Common hot plugging procedure for PCI cards This chapter concretely describes the required tasks in the common replacement procedure for all PCI cards For details on the common User Guidel 163 Contents hot plugging procedure for PCI cards see 5 2 Common Hot Plugging Procedures for PCI Cards Hot plugging procedure for each type of card This chapter describes procedures with the required additional steps for certain cards The section contain procedures for NICs network cards and FC cards Fibre Channel cards For details on NIC hot plugging see 5 3 NIC Hot Plugging For details on FC card hot plugging see 7 5 FC Card Hot Plugging For the respective procedures required for cards other than the above cards see the related hardware and software manuals as well as this chapter Usually these cards NICs and FC cards are used ina combination with duplication software Intel PROSET ETERNUS multipath driver This chapter describes the procedure needed for a NIC or FC card used in combination with such duplication software and the procedure needed for a NIC or FC card use
317. ommand Use this command when you have changed the MMB IP address of the PSA MMB LAN after SVmco installation on a system operating with the SNMP service security setting of Accept SNMP packets from these hosts Also use the command when you have changed the SNMP service security setting from Accept SNMP packets from any hosts to Accept SNMP packets from these hosts Remarks This command is available only in Windows The user must have Administrator privileges to execute this command If an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax setsnmpsec 2 Options None 108 SVmco User Guide Manual 3 Usage example gt setsnmpsec 4 Output messages e Normal end SVmco 04200 Security setting for SNMP Service was completed e Abnormal end SVmco E 04201 An error occurred at the time of security setting for SNMP Service 5 Notes After executing this command restart SNMP Service 3 6 PCI Card Operation Command fjpciswap The fjpciswap command displays the physical location information UnitName Identifier and DeviceName of a PCI card With this command you can confirm the information for the PCI card you want to replace Notes User Guidel 109 Contents If you are using duplication or other such software delete the configuration of t
318. ommand Severity Warning Action T S 14029 si Software error Can t allocate new tape buffer User Guidel 589 Contents Meaning Memory is insufficient Kernel memory for buffering cannot be allocated during driver initialization The device is unidentifiable because this error occurred during initialization before a name had been determined Corrective action Review the system design or add memory Severity Warning Action T S 14030 st Software error failed to enlarge buffer Meaning Memory is insufficient Memory acquisition for the buffer failed during initialization or in the open process Corrective action Review the system design or add memory Severity Warning Action T S 590 SVmco User Guide Manual 14031 st Software error overflow Meaning A driver has a fault It tried to copy a new write request to the buffer in the kernel but an overflow occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14032 st Software error overflow Meaning A driver has a fault It tried to copy a write request to the buffer in the kernel but an overflow occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning User Guidel 591 Contents Action T S 14033 st Software error overflow Meaning A
319. on T S 13007 mptscsih iocx Adapter error Not initialize properly vendor id 1000 device id d revision r Meaning Adapter initialization failed during adapter installation d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action User Guidel 477 Contents R M T S 13008 mptscsih iocx Adapter error pci suspend IOC msg unit reset failed vendor id 1000 device id d revision r Meaning The IOC message unit reset process failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13009 mptscsih iocx Adapter error pci resume Cannot recover vendor id 1000 device id d revisionz er Meaning A resume operation on the adapter failed 478 SVmco User Guide Manual d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13010 mptscsih iocx Software error Owned by PEER skipping Meaning Adapter recovery is already in progress Corrective action A driver has a fault If the error kee
320. on r Meaning A gigabit network connection is not configured for bus mastering in the PCI BIOS 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Mount the adapter in a slot that supports bus masters Severity Error Action R M T S 21727 e1000 express 2 Software error unable to assign PCI resources Meaning User Guidel 795 Contents The operating system cannot allocate PCI resources for a gigabit network connection 962 Device name Corrective action Try again with another PCI slot Alternatively check for conflicts with other hardware Remove the possibly conflicting hardware Severity Warning Action T S 21728 e1000_express 2 Software error unable to claim PCI resources Meaning The driver cannot request PCI resources for a gigabit network connection 2 Device name Corrective action Delete any connection that is not a network connection Severity Warning Action 796 SVmco User Guide Manual T S 21729 e1000_express 2 Adapter error EEPROM error vendor id 8086 device id d revision r Meaning An error may have occurred in the EEPROM for a gigabit network connection 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21730 e1000 _express 2 Software error Could not start Meaning A gigab
321. on such as the IP address of the management LAN interface first delete the configuration After deleting it reconfigure the firewall 1 Execute iptables L n to confirm that the configuration chain MMLAN exists If it does not exist the following steps are not necessary 2 Delete the references to MMLAN from the INPUT and OUTPUT chains Execution example iptables D INPUT j MMLAN iptables D OUTPUT j MMLAN User Guidel 133 Contents 3 Delete the settings in the configuration chain MMLAN Execution example iptables F MMLAN 4 Delete the configuration chain MMLAN Execution example iptables X MMLAN 3 8 PSA MMB Communication LAN Setting Command setpsalan The setpsalan command sets the PSA MMB communication LAN You need to execute this command after installing SVmco Before executing this command restart the operating system Executing this command sets the PSA MMB communication LAN as follows e IP address 172 30 0 lt partition ID 2 gt 24 Example When the partition ID is 2 172 30 0 4 24 134 SVmco User Guide Manual Communication settings Auto Negotiation off Speed 100 Mbps Duplex full Remarks This command is available only in Windows The user must have Administrator privileges to execute this command If an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end
322. on between SVmco and the MMB requires an active NIC network interface card connected to the PSA to MMB communication LAN The PSA to MMB communication LAN is usually set with the following values during SVmco installation lt IP address gt SVmco User Guide Manual 172 30 0 lt partition ID 2 gt 24 Example Partition ID of 2 172 30 0 4 24 lt Communication settings gt Auto Negotiation off Speed 100 Mbps Duplex full In the following cases change the IP address setting 1 The automatically set IP address is the same as the IP address or subnet used for a production network or management network 2 You are configuring a new partition using a duplicate disk from another partition 3 The partition ID changes because a disk installed in a partition was moved to another partition Change the IP address setting by using the following procedure If you are changing the setting because of the above reason 1 you need to change the IP addresses of all partitions in the cabinet and the IP address of the PSA to MMB communication LAN on the MMB side to IP addresses in the same subnet Change the IP addresses on the MMB side from the MMB Web UI User Guidel Contents Notes Do not change the automatically set communication values Otherwise PSA MMB communication may be disabled making SVmco functions unavailable Change PSA to MMBLAN settings only after SVmco installation If changed before SVmco instal
323. on cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 14018 st st 0 9 Device error Stepping over filemark forward failed vendor v model m Meaning A tape fast forward or rewind error occurred on the device v Example FUJITSU m Example MAP3367NC Corrective action If normal operation cannot be restored even after cleaning and tape replacement replace the drive 582 SVmco User Guide Manual Severity Warning Action R M T S 14019 st st 0 9 Device error Error on flush vendor v model m Meaning A write error EIO occurred on the device 96v Example FUJITSU m Example MAP3367NC Corrective action See the message before this one and take corrective action Severity Warning Action R M T S 14020 st st 0 9 Device error Can t set default drive buffering mode vendor v model m User Guidel 583 Contents Meaning A device error occurred Changing the tape drive buffering mode MODE_SELECT failed v Example FUJITSU m Example MAP3367NC Corrective action Check whether the tape device supports the buffer value contained in the message If supported a hardware failure occurred Replace the drive Severity Warning Action R M T S 14021 st st 0 9 Software error Can t allocate one page tape buffer Meaning Memory is insufficient Buffer expansion failed Corrective
324. on was degraded because the connection to the MMB failed The connection will be retried Corrective action Check the IP address setting for the PSA to MMB communication LAN Severity Warning Action US 00515 Partition IP address of Management LAN is not found Meaning The IP address of the partition that is used for the PSA to MMB communication LAN is not set Corrective action Set the IP address for the PSA to MMB communication LAN Severity Warning Action US 264 SVmco User Guide Manual 01190 setting error 1 Meaning The preparation process for setting PANIC as the MMB system status at operating system hang failed 961 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Warning Action US 01191 configuration file error 961 962 Meaning The file that contains the Software Watchdog timer setting used for operating system hang has a description error The setting is invalid The Software Watchdog timer is stopped 961 File name character string Full path 962 Detailed error code 4 digit numerical value 1176 The configuration file is invalid Confirm the existence and format of the configuration file User Guidel 265 Contents 1177 A setting value is invalid Confirm the setting value 1178 A setting value is outside its range Check the range of the setting value 1179 No section member wa
325. once and set their values again For details on how to delete the settings see 7 Configuration deletion procedure in 3 7 Firewall Setting Command for the Management LAN Interface setmlanfw sh Add the MMLAN setting chain to INPUT and OUTPUT chains At this time take care to prevent interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain Example REJECT setting in INPUT and FORWARD iptables L Chain INPUT policy ACCEPT target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 User Guidel 21 Contents ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT
326. only one side is operating Corrective action Replace the faulty power supply unit 322 SVmco User Guide Manual Severity Warning Action R M T S 10708 SV Agents Adapter error Power supply redundancy lost Meaning Redundancy of the power supply units could not be recognized Corrective action Check both power supply units and replace the faulty one Severity Warning Action R M T S 7 2 4 LAN related messages Linux This section lists LAN driver messages in the following order User Guidel 323 Contents Common e 1000 related e1000e related igb related ixgbe related Common This section lists LAN common messages 11000 ethx Transmit timed out vendor id vi device id d revision r Meaning A transmission time out occurred Time out period 5 seconds for e1000 vi Example 8086 d Example 1209 9er Numerical value 1 to 3 digits Corrective action Check whether communication is possible through the device that output this message If communication is possible no action is necessary If communication is not possible collect the data for investigation dump or log and replace the adapter 324 SVmco User Guide Manual Severity Error Action R M T S e1000 related This section lists e1000 related messages 11200 e1000 xxxx xx xx x Adapter or Software error probe failed Meaning Initialization of the adapter fai
327. operation devicename Meaning Some physical interfaces bundled with a virtual interface operating in fast switching mode are down or up devicename Virtual interface name Corrective action For physical interfaces that are down confirm that the communication path to the remote host has no problems Severity Error Action T S 698 SVmco User Guide Manual 7 2 12 ServerView RAID messages Linux This section lists ServerView RAID related messages 18500 SV RAID 2 Adapter error BBU temperature out of range vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView RAID If a fan failure occurred take corrective action for the target unit For details on how to check the status in ServerView RAID see the ServerView Suite ServerView RAID Management User Manual If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action User Guidel 699 Contents R M T S 18501 SV RAID 2 Adapter error BBU temperature unstable vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub
328. opology error vendor id 1000 device id d revisionz er Meaning A SAS topology error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 894 SVmco User Guide Manual Power off the system Then confirm that the hard disk SAS SATA cable power supply and other components are correctly connected If the error recurs replace the relevant component on the SAS interface such as the SAS SATA cable expander and backplane Severity Error Action R M T S 28594 SV RAID 2 Device error State change on disk from copyback to failed Meaning The HDD state changed from copyback to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 28595 User Guidel 895 Contents SV RAID 2 Device error State change on disk from copyback to offline Meaning The HDD state changed from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28596 SV RAID 2 Device error State change on disk from JBOD to failed Meaning The HDD state changed from JBOD to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error 896 SVmco User Guide Manual Action R M T S 28597 SV RAID 2 Device error State change on disk from JBOD to offline Meaning
329. or a field engineer Severity Warning Action 298 SVmco User Guide Manual US 06298 96s1 hotplug event 96s2 doesn t correct data s3 Meaning A hotplug event was accepted but the format of the required data reported as an environment variable is incorrect 96s1 pci or scsi s2 Environment variable name s3 Format of the environment variable value Corrective action Contact your sales representative or a field engineer Severity Warning Action S 08401 Couldn t create the device object Meaning Creation of a driver object failed User Guidel 299 Contents Corrective action No action is necessary Severity Info Action S 08402 Couldn t create symbolic link Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action 74S 08403 Request device type error Meaning 300 SVmco User Guide Manual The DeviceloControl process failed Corrective action No action is necessary Severity Info Action 4 78 08404 Query registry value failed Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action S 08405 Unrecognized control code User Guidel 301 Contents Meaning DeviceloControl was called from a user space application with an unrecognized ControlCode value Corrective action No action is necessary
330. ork Connection Intel R 82576 Gigabit Dual Port Network Connection 10 Intel R 82576 Gigabit Dual Port Network Connection 11 Intel R 82576 Gigabit Dual Port Network Connection 12 X Intel R 82576 Gigabit Dual Port Network Connection 9 Intel R PRO 1000 PT Dual Port Server Adapter 4 Intel R PRO 1000 PT Dual Port Server Adapter 9 a TEAM Team 0 TEAM Team 0 Intel R PRO 1000 PT Dual Bp Other devices gm a Processors lt gt Storage controllers qi System devices 8 e System management devices Properties Universal Serial Bus controllers Update Driver Software Disable Uninstall Scan for hardware changes Opens property sheet for the current selection Device Manager window 172 SVmco User Guide Manual 3 Select the Teaming tab uncheck the Team this adapter with other adapters check box and click the OK button TEAM Team 0 Teaming tab User Guidel 173 Contents 4 The following message appears Click the Yes button Adapter Teaming Property 174 Removing this adapter will leave just one adapter in the team Do you want to continue Adapter Teaming properties Confirm DeviceName by using the display function of the fjpciswap command Confirm that the NIC is not incorporated into teaming C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4 FUNC 0 Emulex LightPulse LPe125
331. ot applicable SVmco 1 Automatic setting Values are automatically set during SVmco installation You may need to change an automatically set value See the section listed in the table 2 Manual setting Values are not automatically set during SVmco installation Make settings as described in the section referred to in the table 3 To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco If you uninstall SVmco the following restrictions apply Even under an REMCS agreement no software errors are reported Hot maintenance of hard disks is disabled The partition must be stopped for maintenance User Guidel 39 Contents Remarks SVIM installs SVmco as it installs the operating system For details on SVIM see the ServerView Installation Manager The installer installs some components for REMCS function on the operating system side during SVmco installation Only Fujitsu certified service engineers make settings for REMCS The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmoo installation Note Do not change the settings that were automatically added or changed during SVmco installation Otherwise SVmco may not operate normally Settings automatically added changed during SVmco installation Description 1 Service settings ServerView Mission Critical Option PRIMEQUEST PEM Command Service PRIM
332. out of range vendor id 1000 1734 device id d revision r Meaning A voltage detected by the voltage sensor on the battery exceeded the measurable range 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28504 User Guidel 835 Contents SV RAID 2 Adapter error BBU voltage unstable vendor id 1000 1734 device id d revision r Meaning The battery voltage is unstable 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28505 SV RAID 2 Adapter error BBU communication error vendor id 1000 1734 device id d revision r Meaning An error occurred in communication with the BBU 2 Device name d Example 0060 10F9 device id sub device id 836 SVmco User Guide Manual r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28506 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning
333. presentative or a field engineer Severity Warning Action T S 12026 Ipfc xxxx xx xx x Adapter or Software error unknown Mailbox command 426 SVmco User Guide Manual Meaning An unknown mailbox command completion notification was received Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action T S 12027 Ipfc xxxx xx xx x Adapter error Config Port initialization error vendor idz10DF device id d revision r Meaning A READ NVPARM mailbox command failed during initialization of the adapter d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning User Guidel 427 Contents Action R M T S 12029 Ipfc xxxx xx xx x Adapter error Adapter failed to init timeout vendor id 10DF device id d revision r Meaning An adapter error occurred d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12030 Ipfc xxxx xx xx x Adapter error Adapter failed to init chipset vendor id 10DF device id d revision r Meaning 428 SVmco User Gu
334. ps recurring contact your sales representative or a field engineer Severity Warning Action T S User Guidel 479 Contents 13011 mptscsih iocx Adapter error Adapter not ready vendor id 1000 device id d revision r Meaning The adapter does not become READY d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13012 mptscsih iocx Adapter error Adapter not ready vendor id 1000 device id d revision r Meaning The adapter does not become READY alt port d Example 0030 r Numerical value 1 to 3 digits 480 SVmco User Guide Manual Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13013 mptscsih iocx Software error FIFO mgmt alloc Meaning Initialization of the IOC request and the reply FIFO failed Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13014 User Guidel 481 Contents mptscsih iocx Adapter error init failure vendor id 1000 device id d revisionz er Meaning Sending an lOCInit request to the adapter failed d Example 0030 r Numerical value 1
335. psaplg plugin_uninstall bat User Guidel 49 Contents 3 Restart the operating system 4 Confirm that no PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager 5 Reinstall the PRIMEQUEST PSHED Plugin driver according to W Operations below W Operations 1 Open the following folder and double click plugin install bat ISVmco installation folder fjpsaplg Example C Program Files x86 Fujitsu S Vmco fjpsaplg 2 Restart the operating system Then the driver starts running 3 Confirm that PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager If the Device Manager does not display the driver repeat the procedure from step 1 2 2 4 Configuring the Windows Firewall For operation with the Windows Firewall enabled the following ports must be open to enable them to send and receive data from the MMB SNMP Service uses UDP port 161 to receive data from the MMB 50 SVmco User Guide Manual svmcommbs exe uses a port to send data to the MMB TCP port 5000 on the MMB side svmcommbs exe uses ICMP as the protocol for the MMB W Operations 1 Select Start Administrative Tools Windows Firewall with Advanced Security 2 The Windows Firewall with Advanced Security window appears Click Inbound Rules in the left pane The Inbound Rules list appears in the center pane
336. r Meaning The threshold for the temperature sensor in the enclosure is above the warning level 2 Device name User Guidel 907 Contents d Example 0079 9er Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S 28614 SV RAID 2 Adapter error Enclosure temperature sensor above error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the error level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component 908 SVmco User Guide Manual Severity Error Action R M T S 28615 SV RAID 2 Device error Power state change failed on disk from active to transition Meaning A power state change from active to transition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28616 SV RAID 2 Device error Power state change failed on disk from stopped to transition Meaning User Guidel 909 Content
337. r was not loaded or the SCSI host could not be found Corrective action Load the SCSI driver or incorporate HBA Severity Warning Action T S 13085 mptscsih Software error IOC_INIT issued with 1 or more incorrect parameters Rejected Meaning The IOC Init request contains an invalid parameter Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S User Guidel 519 Contents 13086 mptscsih Software error Illegal request Meaning An undefined request function is specified in the ioctl command Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13087 mptscsih Software error Unable to read user data struct Meaning The user data of the ioctl command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning 520 SVmco User Guide Manual Action T S 13089 mptscsih Software error Unable to write out reply frame Meaning The Reply Frame of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13090 mptscsih Software error Unable to write sense data to user
338. r Guidel 789 Contents e1000_express 2 Software error MDIX setting conflict with the AutoNeg Settings Meaning There is an inconsistency between the MDIX and AutoNeg settings 962 Device name Corrective action Perform a restart with AutoNeg enabled Severity Warning Action T S 21719 e1000_express 2 Adapter error Could not start vendor id 8086 device id d revisionz er Meaning A connection to a supported gigabit network could not be started 962 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action 790 SVmco User Guide Manual Connect the cable to the network device and perform a restart Alternatively disable link based login and perform a restart Severity Warning Action R M T S 21720 e1000 express 2 Software error Could not allocate all resources Meaning Not all resources required for a high priority communication queue can be allocated 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Alternatively disable several send queues and perform a restart Severity Warning Action T S User Guidel 791 Contents 21721 e1000_express 2 Software error failed to initialize properly Meaning The driver cannot be initialized properly It may not be possible to change the adapter settings 2 Device name Corrective action Reload the
339. r Monitor to search for the NIC to be replaced You can search for the NIC to be replaced from the Unit names or BUS numbers Suppose that you are going to replace IOB 0 PCIC 5 The red box indicates the target device Some multifunction cards differ only in the part after FUNC in the Unit name Also some differ only in the Func number at Seg Bus Dev Func Perform the following steps 2 to 9 for each of these multifunction cards 2 Select the Unit name of the NIC to be replaced in the Driver Monitor window and record MAC address Search recorded MAC address from System Status Network Network Interface and record the IP Address and IP Subnet Mask values under IP v4 Interfaces in order to search for the device to be replaced or set these values again after replacement 3 Start iSCSI Initiator Starting iSCSI Initiator User Guidel 193 Contents The following steps 4 to 9 vary depending on the version Windows Server 2008 or Windows Server 2008 R2 or later 4 Click the Targets tab in the iSCSI Initiator Properties window One of the targets displayed in Targets is connected to the NIC to be replaced If you know which target select the target click the Details button and proceed to step 8 If you do not know select any target click the Details button and proceed to step 5 iSCSI Initiator Properties 5c Favorite Targets Volumes and Device General Discovery To access s
340. r error Enclosure communication lost vendor id 1000 1734 device id d revision r Meaning The connection with the enclosure was terminated 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 18528 SV RAID 2 Adapter error Enclosure not responding vendor id 1000 1734 device id d revision r Meaning The enclosure has not responded 2 Device name d Example 0060 10F9 device id sub device id 718 SVmco User Guide Manual r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 18529 SV RAID 2 Adapter error SAS SATA mixing not supported in enclosure vendor id 1000 1734 device id d revision r Meaning The enclosure does not support the mixture of SAS and SATA 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the device with the correct HDD SATA HDDs are not supported Severity Warning User Guidel 719 Contents Action R M T S 18530 SV RAID 2 Device error Bad block table on disk i
341. r failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S User Guidel 493 Contents 13036 mptscsih iocx Adapter error Doorbell ACK timeout vendor id 1000 device id d revision r Meaning The adapter could not clear the Doorbell_S status bit d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13037 mptscsih iocx Adapter error Doorbell INT timeout vendor id 1000 device id d revision r Meaning The adapter could not set the Doorbell_INT status bit d Example 0030 r Numerical value 1 to 3 digits 494 SVmco User Guide Manual Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13038 mptscsih iocx Adapter error Handshake reply failure vendor id 1000 device id d revision r Meaning Handshake reply to from the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S User Guidel 495
342. r id 10DF device id d revision r Meaning The driver lost a remote Nport d Example F980 r Numerical value 1 to 3 digits Corrective action Check the fabric hub or device connection Severity Warning Action R M T S 12006 Ipfc xxxx xx xx x FC Network error unknown Identifier in RSCN vendor idz10DF device id d revision r Meaning User Guidel 419 Contents An RSCN payload contains an unknown ID d device id e g F980 r Numerical value 1 to 3 digits Corrective action This is a potential problem of the fabric switch Contact the fabric vendor for a check Severity Warning Action T S 12007 Ipfc xxxx xx xx x Adapter or FC Network error Initial FLOGI timeout vendor id 10DF device id d revision r Meaning FLOGI timed out d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the fabric setting Severity Warning 420 SVmco User Guide Manual Action T S 12009 Ipfc xxxx xx xx x Adapter or FC Network error NameServer query timeout vendor id 10DF device id d revision r Meaning A query to the name server timed out d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the fabric setting Severity Warning Action T S 12015 Ipfc xxxx xx xx x Adapter error stray mailbox interrupt mbxCommand vendor id 10DF device id d revision r Meaning User Gui
343. r memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12218 Ipfc xxxx xx xx x Adapter or Software error Error during rpi post operation Meaning Error is occurred during rpi post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 458 SVmco User Guide Manual Warning Action T S 12219 Ipfc xxxx xx xx x Adapter or Software error Invalid asynchronous event code Meaning Invalid asynchronous event code is detected Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12220 Ipfc xxxx xx xx x Adapter or Software error Unregister FCFI command failed status Meaning User Guidel 459 Contents Unresigter FCFI command is failed to delete status Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12221 Ipfc xxxx xx xx x Adapter or Software error Failure HBA POST Status Meaning Failed to add HBA Correc
344. r message Source SVagent ID 25004 may be output to the event log during the replacement procedure This message does not indicate any problem 4 Set an IP address for the replacement device Set the IP address and subnet mask recorded in step 2 Remarks If the following message appears when you set the IP address select Yes Microsoft TCP IP Ex The IP address 192 168 3 150 you have entered for this network o adapter is already assigned to another adapter Intel R PRO 1000 PT Dual Port Server Adapter 6 which is no longer present in the computer If the same address is assigned to both adapters and they both become active only one of them will use this address This may result in incorrect system configuration Do you want to remove the static IP configuration for the absent adapter i TCP IP deletion message 206 SVmco User Guide Manual 5 Click the Refresh button on the Targets tab in the iSCSI Initiator Properties window Confirm that the target status becomes Connected Windows Server 2008 iSCSI Initiator Properties x Favorite Targets Volumes and Devices RADIUS General Discovery Targets To access storage devices for a target select the target and then click Log on To see information about sessions connections and devices for a target dick Details Targets eternus2000 cn0 port Connected eternus2000 cm 1 port0 Connected iSCSI Initia
345. ration according to the deletion procedure and then perform the configuration procedure again Remarks This command is available only in Linux The user must have root privileges to execute this command Use the following procedure to execute this command User Guidel 125 Contents 1 Syntax For config file specify the file that contains the IP addresses of the ports to open opt fujitsu SVmco sh setmlanfw sh config file 2 Options None 3 Usage example For config file specify tmp config txt which contains the IP addresses of the ports to open opt fujitsu SVmco shsetmlanfw sh tmp config txt 4 Output messages The following messages appear for this CLI command Too few or more argument Cannot read the file s No IP setting or illegal IP format in etc fujitsu SVmco usr ipsetup conf No IP setting in s 126 SVmco User Guide Manual Already set iptables The setting was completed Remarks In addition to the above messages the CLI displays messages to confirm the settings 4 Message Details Too few or more argument Meaning The number of options is invalid Corrective action The configuration file must be specified to execute the command Specify the configuration file Then reexecute the command Cannot read the file s Meaning A file required for execution could not be found Corrective action The file indicated in
346. rations of the disk or tape If there is no problem in operations collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer 666 SVmco User Guide Manual Other gt gt Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 14163 sd h c i l Software error START STOP FAILED Meaning Device stop failed h host number c channel number 96i id l lun number Corrective action The memory in the kernel is insufficient Review the system configuration Reduce the system load Severity Warning Action T S 14164 User Guidel 667 Contents sd Software error Cannot create port links or backlink Meaning Creation of a symbolic link failed Corrective action Add memory Alternatively check the SAS port Severity Warning Action T S 14165 scsi s Device error vendorz ev model m Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is s Example sda st0 etc v Example FUJITSU m Example MAP3367NC Corrective action Check the sense key included in the message Take corrective action as described below according to the character string of the sense key e For No Sense Recovered Error or Unit Attention 668 SVmco User Guide Manual gt gt If the error occurre
347. re error Fast path EQ not allocated Meaning Memory Fast Path EQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient 448 S SMmco User Guide Manual Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12203 Ipfc xxxx xx xx x Adapter or Software error Failed setup of fast path EQ Meaning The setting for Fast Path EQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12204 User Guidel 449 Contents Ipfc xxxx xx xx x Software error Mailbox CQ not allocated Meaning Memory Mailbox CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12205 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path mailbox CQ Meaning The setting for Slow Path mailbox CQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 450 SVmco
348. replacement of the battery unit on a UPS Corrective action Replace the relevant UPS battery Severity Error Action R M T S 7 2 3 SVAgents external storage hard disk cabinet unit related messages User Guidel 317 Contents This section lists ServerView Agents external storage hard disk cabinet unit related messages 10700 SV Agents Adapter error Fan will fail in near future Meaning A fan error may occur Corrective action A power supply unit contains the mounted fan Replace the power supply unit soon Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10701 SV Agents Adapter error Fan failed Meaning A fan error occurred 318 SVmco User Guide Manual Corrective action A power supply unit contains the mounted fan Replace the power supply unit Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10702 SV Agents Adapter error The redundant fan failed Meaning A fan error occurred Consequently the fan on only one side is operating Corrective action A power supply unit contains the mounted fan Replace the power supply unit Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity User Guidel 319 Contents Warning Action R M T S 1
349. requested 250 SVmco User Guide Manual s1 Numerical value 1 digit 96s2 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action No action is necessary Severity Info Action US 00111 lib call err s1 s2 etc fujitsu SVmco global pmsvmco conf 96s1 96s5 s4 96s5 96 S5 96s5 96s5 Meaning A library call failed during the SVmco stop process s1 Numerical value 1 digit 96s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer User Guidel 251 Contents Severity Error Action US 00112 System call err 96s1 96s2 96s5 96s1 96s4 Meaning A system call error occurred during the SVmco stop process S1 Numerical value 1 digit S2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00129 252 SVmco User Guide Manual stop succeeded etc fujitsu SVmco global pmsvmco conf Meaning The SVmco stop process was successful Corrective action No action is necessary Severity Info Action US 00130 stopped by Cirl C etc fujitsu SVmco global pmsvmco conf Meaning The SVmco stop process was stopped by Cirl C Corrective act
350. required Confirming the firewall 2 3 4 Configuring the firewall function User Guidel Contents Settings after SVmco For VMware installation Same as for RHEL5 Setting the destinations of traps from a partition 2 1 6 Setting the destinations of traps from a partition Setting the management suede micis SIE address 2 1 5 Setting the management LAN IP address Configuring SNMP to same as for RHELS use duplicate disks 2 1 7 Configuring SNMP to use duplicate disks Configuring the default gateway 2 3 6 Configuring the default gateway 2 3 3 Configuring the network This section describes the network settings required to install and operate SVmco Use the following workflow to perform the work m Confirming the PSA to MMB communication LAN and management LAN WB Configuring the management LAN WB Configuring the PSA to MMB communication LAN 70 SVmco User Guide Manual vSwitchO Physical adapter Virtual machine port group orariied VM Network r l 00 19 0 Service console port Service Console vswifO Physical adapter vmnic1 0d 00 0 Network configuration immediately after installation of OS Remark For details on each command used in the settings below use man for confirmation Note Do not set the host name before setting the IP address of vswifO which exists by default immediately after the installation of the operating system If you do so VMware may change the value of
351. right side of the window Then select Restart Making settings through a remote desktop connection To configure the PSA to MMB communication LAN through a remote desktop connection you need a console session connection Establish this connection by using the following procedure 1 Select Start Run gt gt The Run dialog box appears 2 Enter mstsc v lt servername ip address console in the Open field Then click the OK button User Guidel 47 Contents Specify the connected server name or the IP address in lt servername ip address gt You cannot specify its virtual IP address in the cluster You can check the details of mstsc options by entering mstsc 2 2 2 Confirming management LAN settings Make settings for the management LAN If necessary also configure any duplication with teaming or GLS for example After completing the above network settings for the management LAN perform the operations in 2 2 5 Setting the management LAN IP address Note In the PRIMEQUEST environment it is necessary to specify OFF for the STP function of the switch that connects to the management LAN used for communication with the MMB 2 2 3 Installing the PSHED Plugin driver The PSHED Plugin driver expands the WHEA Windows Hardware Error Architecture functions This driver is not automatically installed Manually install the driver with the batch file plugin_install bat stored in the following
352. rl no memory available Meaning A memory shortage occurred Corrective action Check the free space of the system memory Terminate unnecessary programs Then try again SVmco W 02158 diskctrl Cannot blinking location LED 96 SVmco User Guide Manual Meaning An attempt to blink the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02159 diskctrl Cannot clear loation LED Meaning An attempt to turn off the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02165 diskctrl Operation not permitted Meaning The user does not have sufficient privileges to execute the command Corrective action Log in as a Superuser and execute the command User Guidel 97 Contents SVmco W 02167 diskctrl Invalid option Meaning The specified option is invalid Corrective action Confirm that the options and the disk are correctly specified Then try again m Windows SVmco W 02152 diskctrl no memory available Meaning A memory shortage occurred Corrective action Check the fre
353. rned abnormally 961 Decimal 962 Decimal d Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action US 09130 User Guidel 309 Contents 1 2 System Error Meaning An error occurred in the Service Manager process 1 Decimal 962 Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action US 09131 961 962 path went wrong 96s Meaning An error occurred in initial processing 1 Decimal 2 Decimal s Character string Corrective action Contact your sales representative or a field engineer 310 SVmco User Guide Manual Severity Error Action US 09132 961 962 change of a directory went wrong 96s Meaning An error occurred in initial processing 961 Decimal 962 Decimal s Character string Corrective action Contact your sales representative or a field engineer Severity Error Action S 09133 User Guidel 311 Contents 1 2 initialization of a log went wrong 96s 96s err i_err d os_err d detail 1 d 2 d 3 d Meaning An error occurred in initial processing 1 Decimal 2 Decimal d Decimal s Character string Corrective action Contact your sales representative or a field engineer Severity Error Action US 7 2 SVagent Messages This chapter lists SVagent messages
354. rom PRIMECLUSTER GDS select the disk to be removed and remove it For details on the removal procedure see the PRIMECLUSTER GDS manual 148 SVmco User Guide Manual o Not in the Mirror configuration in PRIMECLUSTER GDS Unmount all the disk partitions mounted on the disk to be replaced umount dev sdc1 umount dev sdc2 Remarks You need not unmount any partition operating as a raw or swap device 3 Use the disk management command to stop the disk rotation Execute the disk management command to perform the following processes o Stop the disk rotation The Fault LED amber goes on o Instruct the operating system to remove the target disk opt fujitsu SVmco bin diskctrl e dev sdc Remove the hard disk at the location indicated by the Fault LED amber that is on 4 Display the status by executing the disk management command and confirm the location with the Fault LED that is on User Guidel 149 Contents 5 150 opt fujitsu S Vmco bin diskctrl l iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED On 3 dev sdd Fault LED Off Replace the disk You can confirm that the hard disk is inserted into slot 2 of iocO because the Fault LED is on in that slot Turn off the Fault LED by executing the following disk management command opt fujitsu SVmco bin diskctrl c ioc0 2 Note If there is an SSD removing the SSD may output the W131
355. ror The device Device did not respond within the timeout period vendorz ev model m serial no ser Meaning A response time out occurred 96v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 822 SVmco User Guide Manual Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error Action R M T S 24001 disk Device Device error The driver detected a controller error on Device vendor v model m serial no ser Meaning An error occurred between the controller and the device 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error User Guidel 823 Contents Action R M T S 24002 disk Device Device error The device Device is not ready for access yet vendor v model m serial no ser Meaning The device became inaccessible v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connectio
356. rors If you use SVIM to install the operating system you need not manually install SVmco However after installation with SVIM you will need to check and make settings according to 6 1 2 Checks before SVmco installation and 6 1 6 Settings after SVmoo installation 6 1 2 Checks before SVmco installation This section describes the checks to make before SVmco installation Confirming PSA to MMB communication LAN settings Confirming management LAN settings User Guidel 211 Contents Confirming the functions required for SVmco operation Confirming PSA to MMB communication LAN settings For details on how to confirm PSA to MMB communication LAN settings see 2 1 1 Configuring the PSA to MMB communication LAN and 2 1 5 Setting the management LAN IP address Confirming management LAN settings For details on how to confirm management LAN settings see 2 1 2 Confirming management LAN settings 6 1 3 Installing SVmco Execute the following command to install the SVmco package The following explanation is based on the assumption that the SVmco package SVmco VER REL tar gz has been extracted in the work directory SWORK DIR Syntax cd WORK DIR SVmco JINSTALL sh 212 SVmco User Guide Manual 6 1 SVmco installation 4 Automatic configuration during The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco install
357. rrective action Hardware or firmware has a fault Update the firmware If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12034 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd CONFIG PORT vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer User Guidel 431 Contents Severity Warning Action R M T S 12035 pfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd CFG RING vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12037 432 SVmco User Guide Manual Ipfc xxxx xx xx x Adapter error Adapter failed init mbxCmd READ_SPARM vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d Example F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a
358. rror occurred Corrective action Replace or remove the device Severity 612 SVmco User Guide Manual Warning Action R M T S 14069 scsi Software error Allocation failure Meaning A device scan terminated before completion because of insufficient memory Some devices may have not been recognized Corrective action Add memory or reduce the load Severity Warning Action T S 14070 scsi host n channel n id n Device error Device configuration error vendor v model m serial no ser Meaning The number of LUNs reported by the device exceeds the supported limit of the operating system User Guidel 613 Contents v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Set a larger value in max scsi report luns or reduce the number of LUNs on the device side Severity Warning Action R M T S 14071 scsi host n channel n id n Device error Device configuration error vendor v model m serial no ser Meaning An error occurred in the device configuration The number of LUNs reported by the device exceeds the supported limit of the operating system v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action Reduce the number of LUNs on the device side 614 SVmco User Guide Manual Severity Warning Action R M T S 14072 scsi host n channel n id n Device error Device configuration error
359. rt Stop Command y30SVmco The y30SVmco command starts or stops SVmco Remarks This command is available only in Linux The user must have root privileges to execute this command User Guidel 103 Contents SVmco is a daemon program It starts automatically when the system boots 1 Syntax sbin service y30SVmco start stop status 2 Options start stop status start Starts SVmco stop Stops SVmco status Checks the SVmco operating status 3 Usage example a Example of starting SVmco sbin service y30SVmco start b Example of stopping SVmco sbin service y30SVmco stop c Example of checking the SVmco operating status sbin service y30SVmco status 104 SVmco User Guide Manual If SVmco is already running the following message appears SVmco is already running If SVmco is stopped the following message appears SVmco is stopped xxxx Remarks xxxx is detailed information 4 End status 0 Normal end gt 0 Abnormal end 5 Notes The following message may appear when you start SVmco with the y30SVmco command The command will be executed normally even if this message appears bin mknod dev watchdog The file exists User Guidel 105 Contents 3 4 Command for Collecting SVmco Data for Investigation getosvmco The getosvmco command batch writes data for inves
360. s A power state change from stopped to transition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28617 SV RAID 2 Device error Power state change failed on disk from transition to active Meaning A power state change from transition to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 910 SVmco User Guide Manual 28618 SV RAID 2 Device error Power state change failed on disk from transition to stopped Meaning A power state change from transition to stopped failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 7 2 20 STOP ERROR message Windows This section lists the STOP ERROR messages in Windows 29000 Software error windows stop error occurred User Guidel 911 Contents Meaning A STOP ERROR occurred in Windows Corrective action Contact your sales representative or a field engineer Severity Error Action R M T S 912 SVmco User Guide Manual User Guidel 913
361. s Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13133 mptscsih iocx Software error Received a mf that was already freed Meaning 536 SVmco User Guide Manual An attempt to free a message frame was made but the message frame is already free Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13134 mptscsih iocx Adapter error target reset vendor id 1000 device id d revisionz er Meaning The result of issuing Target Reset is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action User Guidel 537 Contents R M T S 13135 mptscsih iocx Adapter error bus reset vendor id 1000 device id d revisionz er Meaning The result of issuing Bus Reset is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13137 mptscsih iocx Adapter error mpt_turbo_reply Invalid cb_idx vendor id 1000 device id d r
362. s Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18543 SV RAID 2 Device error State change on logical drive from degraded to partially degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action 728 SVmco User Guide Manual R M T S 18544 SV RAID 2 Device error State change on logical drive from degraded to failed Meaning The logical drive state changed from degraded to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18545 SV RAID 2 Device error State change on logical drive from partially degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action User Guidel 729 Contents Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18546 SV RAID 2 Device error State change on logical drive from partially degraded to partially degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18547 SV RAID 2 Device error State
363. s 80 full Meaning More than 80 of the bad block table is being used 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Info Action R M T S 18531 SV RAID 2 Device error Bad block table on disk is full unable to log Block Meaning The bad block table is full 962 Device name 720 SVmco User Guide Manual Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Error Action R M T S 18532 SV RAID 2 Adapter error BBU charger problems detected SOH bad vendor id 1000 1734 device id d revision r Meaning A BBU charger problem was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action User Guidel 721 Contents R M T S 18533 SV RAID 2 Adapter error Single bit ECC error warning threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 18534 SV RAID 2 Adapter error Single bi
364. s and then stop the disk rotation If you attempt to stop the disk rotation immediately after inserting the disk an error message like that shown below may appear This is because inserting the disk triggered a Hot Plug process in the operating system kernel Device sdb not ready kernel end_request I O error dev sdb sector 204706 kernel Buffer I O error on device sdb1 logical block 6396 User Guidel 89 Contents If multiple disk management commands are executed at the same time they may terminate abnormally Confirm that there is no other instance of the disk management command being executed before executing the command 1 Syntax e In Linux lopt fujitsu SVmco bin diskctrl I e i o c Devicename iocx slotno e In Windows diskctrl I i o diskno device scsiportno slotno 2 Options l e i o c l Status display This option displays a list of HDDs recognized by the operating system e Disk rotation stop instruction This option stops the rotation of the HDD specified in Devicename or iocx slotno Then it turns on the Fault LED e i Location display This option causes the Fault LED to blink to indicate the location of the HDD specified in Devicename or the SGPIO controller specified in iocx slotno 90 SVmco User Guide Manual e o Location turn off This option turns off the Fault LED that indicates the location of the HDD
365. s found Confirm that the section member definition is correct Corrective action Check the configuration file If the problem persists contact your sales representative or a field engineer Severity Warning Action US 02700 initialization failed Meaning Initialization failed Corrective action Confirm that the user logged in as a superuser Also confirm that SVmoo is correctly installed Severity Error Action 266 SVmco User Guide Manual US 02701 version file read error filepath 1 lineno 2 lid 3 value 4 Meaning Reading of the version number failed 1 Character string 2 Numerical value 3 Numerical value 4 Numerical value Corrective action Confirm that the user logged in as a superuser Also confirm that SVmoo is correctly installed Severity Error Action US 02702 version file format error User Guidel 267 Contents filepath 1 lineno 2 errid 3 lid 4 valuez965 Meaning A version information format error was detected 1 Character string 2 Numerical value 3 Numerical value 4 Numerical value 965 Numerical value Corrective action Confirm that SVmco is correctly installed Severity Error Action US 02703 internal error mode 1 Meaning An internal inconsistency occurred 1 Numerical value Corrective action 268 SVmco User Guide Manual Contact your sales representative or a field engineer Severit
366. s message take corrective action as described in message 13041 Otherwise no action is necessary Severity Info Action US 13020 mptscsih iocx Adapter error IOC msg unit reset failed vendor id 1000 device id d revision r Meaning An IOC Message Unit Reset request sent to the adapter failed d Example 0030 484 SVmco User Guide Manual 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13021 mptscsih iocx Adapter error IO unit reset failed vendor id 1000 device id d revision r Meaning An IO Unit Reset request sent to the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action User Guidel 485 Contents R M T S 13022 mptscsih iocx Adapter error Wait IOC READY state timeout vendor id 1000 device id d revision r Meaning The state did not change to IOC READY even after a wait for the specified time 15 seconds d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 1
367. s no line feed 190 SVmco User Guide Manual 7 Start ETERNUS Multipath Manager and place all the replaced devices online Confirm that the devices are normally incorporated with the multipath driver ETERNUS Multipath Manager ni x File Tools Help Fault list 0 Status Machine name Unit name Disk Number Srd Path LUNO Diski Offline Active LUNI Disk2 Offline Active LUN2 Disk3 Offline Active Auto Path CheckON Auto Path Recovery ON 7 ERNUS Multipath Manager 5 4 2 FC card addition procedure Referring to 5 2 Common Hot Plugging Procedure for PCI card add an FC card User Guidel 191 Contents 5 5 Hot Replacement Procedure for iSCSI The prerequisites for iSCSI NIC hot replacement are as follows The target system runs Windows Server 2008 or later The maintenance person has the Administrator privileges required for operations e The ETERNUS multipath driver MPD has been applied To replace more than one card one card at a time will be replaced For details on the fjpciswap command see Section 3 6 PCI Card Operation Command fjpciswap in Chapter 3 SVmco CLI Command Line Interface Operations 5 5 1 Confirming the incorporation of a card with MPD This section describes the procedure for confirming that a card has been incorporated with MPD Windows Server 2008 192 SVmco User Guide Manual 1 From the MMB Web Ul click System Status Drive
368. s not possible d Example 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI Box connected to the adapter Severity Warning Action R M T S 11218 e1000 xxxx xx xx x Adapter error PCI parity error detected vendor id 8086 device id d revision r 336 SVmco User Guide Manual Meaning A PCI parity error was detected during a DMA transfer d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI Box connected to the adapter Severity Warning Action R M T S 11219 e1000 ethx Adapter or Software error Unable to allocate MSI interrupt Error Meaning The MSI interrupt resource cannot be allocated Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning User Guidel 337 Contents Action T S 11220 e1000 ethx Adapter or Software error Unable to allocate interrupt Error Meaning The interrupt resource cannot be allocated Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11221 e1000 Adapter error EEPROM initializ
369. scsi Software error attempted to flush work when no workqueue created Meaning Flushing was attempted when no work queue was created Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14151 scsi Software error fc_rport_create allocation failure Meaning Memory acquisition failed User Guidel 659 Contents Corrective action Add memory or reduce the system load Severity Warning Action T S 14152 scsi Software error FC Remote Port device_add failed Meaning Device addition failed Corrective action Add memory or reduce the system load Severity Warning Action T S 14153 scsi h c i l Software error FC remote port time out no longer a FCP target removing starget 660 SVmco User Guide Manual Meaning An FC connection timed out The target will be removed from the SCSI layer because target recognition in the FC layer is no longer possible h host number c channel number 96i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14154 scsi h c i l Software error FC remote port time out leaving target alone Meaning An FC connection timed out The target will be left h host number c channel number 96i id l lun number Corrective action Check the FC network connections Severity Warnin
370. sdc1 umount dev sdc2 Remarks User Guidel 153 Contents You need not unmount any partition operating as a raw or swap device 5 Use the disk management command to stop the disk rotation Stop the disk rotation by specifying the slot confirmed in step 3 opt fujitsu SVmco bin diskctrl e ioc0 2 6 Replace the hard disk at the location indicated by the Fault LED amber that is on 7 From the above example you can confirm that the Fault LED of slot 2 of iocO is on so the inserted hard disk is in that slot Turn off the Fault LED by executing the following disk management command opt fujitsu SVmco bin diskctrl c ioc0 2 8 Confirm the location of the inserted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl l iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 dev sdc Fault LED Off 154 SVmco User Guide Manual 3 dev sdd Fault LED Off 9 After the disk management command is completed mount the disk partitions If the disk has the Mirror configuration in PRIMECLUSTER GDS incorporate it in PRIMECLUSTER GDS 10 To restore each raw device take action as follows o If the hard disk had contained a raw device Configure the raw device according to the manual of the application used for raw access to the replacement hard disk That application was stopped before the replacement After completing the configuration restart the application
371. search for the FC card to be replaced You can search for the FC card to be replaced from the Unit names or BUS numbers Suppose that you are going to replace IOB 0 PCIC 5 The red box indicates the target device From the SVOM Web UI click System Status Driver ServerView FTS4 01 dallas Windows Internet Explorer NENNEN ini x S ServerView User Administrator Logout r jirsu HT Single System View Frs4ot fl PRIMEQUEST 1800L a PRIMEQUEST 0 PRIMEQUEST 1800L Display TET Onine 2011 02 08 13 40 14 Refresh ArchiveNow S E Montre to xc 82561 LF Z Gigabit Network Connection per Enclosure Status 1480932004 A Cabinet Detais E 9 SEFT NIURZ55 I 4 Q storage pd GSPB SAS1064E GSPB 0 SAS 1 Acknowledge storage pci GSPB SAS1064E GSPB 1 SAS 1 i EI m storage p 3442E 15A5 SASU 1 Controller 255 information Operation o 3442E 15A5 ASU 3 Controller 25 peces E a OB 0 PCIC S FUNCHC E j mul apte OB 0 PCIC 5 FUNC 0 84 System Boards a 108s S 8 6 Environment 2110 1 E O Mass Storage Seg Bus DeviFunc 0 21 0 RAD Configuration Vendor Oxi0df EMULEX CORPORATION Power Supp Device 0xf015 EmulexLPe1250 8Gb PCle Fibre Channel Adapter 510S Selftest Driver Name _elxstor zi Busses and Adapters E Events Trusted Plat Er it x amp Q Performance i ee a show At 84 Network iin o Driver Monitor of S
372. selinux more config SELINUX disabled lt Confirm this m Changing settings 16 SVmco User Guide Manual vi etc selinux config SELINUX disabled Edit this 2 1 4 Checking the firewall function opening ports Open any partition port that is required for operating SVmco but is not open because of firewall settings Configure the management LAN interfaces and PSA to MMB communication LAN interfaces Settings related to the PSA to MMB communication LAN interface are required Usually the interfaces are automatically set during SVmco installation 1 The settings related to the management LAN interface are required only for PRIMECLUSTER linkage Open the ports by executing the supplied shell script for these settings Alternatively use the iptables command or another command to make the settings manually 2 1 The ports are configured only when SVmco is automatically installed from SVIM 2 Only a chain for the management LAN MMLAN is created by execution of the shell script for settings setmlanfw sh Add the jump setting for the management LAN to INPUT or OUTPUT in iptables For details see Using the shell script setmlanfw sh for these settings B Management LAN interfaces User Guidel 17 Contents Open the following ports for use with the management LAN interfaces Perform the operations described in 2 1 8 Setting the management LAN IP address before making the settings Open the ports by e
373. setting 2 Automatic setting Manual setting Automatic setting Automatic setting 2 1 1 Configuring the PSA to MMB communication LAN 2 1 2 Confirming management LAN settings 2 1 3 Confirming SELinux function settings 2 1 4 Checking the firewall function opening ports Contents Required S Setting item needed Setting the management LAN IP address As Setting the needed destinations of traps from a partition Automatic setting 1 Manual setting 2 Manual setting Manual setting Configuring SNMP Manual to use duplicate disks Installing a SVmco update Uninstalling SVmoo 3 setting Not applicable Not applicable 2 1 5 Setting the management LAN IP address 2 1 6 Setting the destinations of traps from a partition 2 1 7 Configuring SNMP to use duplicate disks 2 1 8 Installing a SVmco update 2 1 9 Uninstalling SVmco 1 Automatic setting Values are automatically set during SVmco installation You may need to change an automatically set value See the section listed in the table 2 Manual setting Values are not automatically set during SVmco installation Make settings as described in the section referred to in the table 3 To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco If you uninstall SVmco the following restrictions apply SVmco User Guide Manual Even under an REMCS agreeme
374. sheet for the current selection Device Manager window User Guidel 177 Contents 9 On the Teaming tab check Team this adapter with other adapters select the team into which the adapter was incorporated before the replacement and click the OK button Intel R PRO 1000 PT Dual Port Server Adapter 10 Properties EJ Ea General Link Speed Advanced Power Management Teaming VLANs Boot Options Driver Details Resources intel Adapter Teaming IV Team this adapter with other adapters New Team Team Select a team Properties Select a team Team 0 Team with other adapters Allows you to specify whether a network connection will participate in a team For an overview of teaming click here If not checked this adapter is not part of a team Teaming tab 178 SVmco User Guide Manual 10 In the Device Manager confirm that the NIC is incorporated into the team I5 amp mlb sm m yg ws08x86 q Computer za Disk drives By Display adapters I Emulex PLUS 4 053 Human Interface Devices E Keyboards n Mice and other pointing devices Ki Monitors Ej X Network adapters Intel R 82567LF 2 Gigabit Network Connection Intel R 82576 Gigabit Dual Port Network Connection 10 Intel R 82576 Gigabit Dual Port Network Connection 11 Intel R 82576 Gigabit Dual Port Network Connection 12 Intel R 82576 Gigabit Dual Port Network Connection
375. siPort 3 Adapter or FC Network error device was removed vendor id 10DF device id d revision r Meaning 828 SVmco User Guide Manual Device ScsiPortP Pathld B TargetlId T became unavailable because of an unplugged cable or device failure 3 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25005 MPD Device ScsiPort 2 Adapter or FC Network error An input output fault vendor id 10DF device id d revision r Meaning The path was isolated 2 Scsi number d Example F980 r Numerical value 1 to 3 digits User Guidel 829 Contents Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 7 2 18 GLS messages Windows This section lists Windows GLS related messages 27000 GLS Software error The physical adapter linked down Meaning A linkdown event occurred on the physical adapter Corrective action Confirm that the cables for the physica
376. sion r Meaning The remote port data on the driver is NULL Corrective action A card or driver has a problem Contact your sales representative or a field engineer Severity Warning Action T S 12094 Ipfc xxxx xx xx x Adapter or Software error Device Reset rport failure vendor id 10DF device id d revisionz er Meaning The remote port data on the driver is NULL Corrective action A card or driver has a problem Contact your sales representative or a field engineer Severity 446002 0 C t CSOCSSSSS SMmco User Guide Manual Warning Action T S 7 2 6 FCoE messages Linux This section lists FCoE related messages 12200 Ipfc xxxx xx xx x Software error Slow path EQ not allocated Meaning Memory Slow Path EQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S User Guidel 447 Contents 12201 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path EQ Meaning The setting for Slow Path EQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12202 Ipfc xxxx xx xx x Softwa
377. sk unit The schedule for solving this problem is pending 4 2 Adding Removing and Replacing Hard Disks This section describes procedures using the disk management command to add remove and replace hard disks These descriptions use a SASU internal hard disk as an example In the device names displayed by the disk management command iocx represents a SGPIO controller and dev sdx represents a hard disk 142 SMmco User Guide Manual 4 2 1 Addition procedure Add a hard disk by using the following procedure 1 Insert the hard disk into an empty SASU slot 2 Confirm the location of the inserted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl l iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 3 dev sdc Fault LED Off 4 dev sdd Fault LED Off Shortly after you insert the hard disk the disk becomes accessible Identify the slot that has the inserted hard disk in the next step 3 Cause the Fault LED to blink by executing the location display function of the disk management command opt fujitsu SVmco bin diskctrl i iocO 1 4 Check whether the Fault LED of the slot that has the inserted hard disk is blinking User Guidel 143 Contents When the slot location is correct confirm that Fault LED Identify is displayed for the slot by the status display function of the disk management command opt fujitsu SVmco bin
378. snmpsec in the following situations For details on the command see 3 5 SNMP Security Setting Command setsnmpsec o Having installed SVmco you will be changing the SNMP Service security setting from Accept SNMP packets from any host to Accept SNMP packets from these hosts o You will be changing the MMB IP address If you change the MMB IP address or the management LAN IP address on the partition be sure to then restart SVmco Otherwise SVmco would not be able to report detected errors Notes on configuring Windows Server 2008 From Properties in the Event Viewer do not change the operation in When maximum log size is reached for the system log or application log to Do not overwrite events clear log manually Otherwise after the log reaches the maximum log size no errors are output to the log so SVagent will be unable to detect any errors Do not stop the Windows Print Spooler service The information collection function of the operating system uses WMI to collect configuration information If the Print Spooler service is stopped the function cannot collect the correct configuration information because WMI reports an error If the set value of the following registry key is less than 20000 20 seconds the system may hang during operating system shutdown Be sure to set a value equal to or greater than 20000 20 seconds IHKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control WaitTokillServiceTimeout Type REG_
379. specified in Devicename or the SGPIO controller specified in iocx slotno e c Fault LED turn off instruction This option turns off the Fault LED that indicates the location of the SGPIO controller specified in iocx slotno Remarks How to specify the target in Linux To operate an HDD specify its logical device name or slot number for an SGPIO controller Before specifying a logical device name confirm that it exists in the operating system by using the status display l option o Devicename Specify a logical device name in the operating system Example dev sda o iocx slotno Specify the IOC number of an SGPIO controller and a disk slot number Example ioc0 1 specifies slot 1 of iocO How to specify the target in Windows To operate an HDD specify its logical device name or slot number for an SGPIO controller Before specifying a device confirm that it exists by using the status display l option o diskno Specify a disk number which appears in Disk Administrator User Guidel 91 Contents Example 0 specifies DiskO o device scsiportno slotno Specify the SCSI number of an SGPIO controller and a disk slot number Example device scsiport1 2 specifies slot 2 of SCSI number 1 3 Usage example e In Linux The following example shows all the SGPIO controllers in the operating system and a list of their slot statuses opt fujitsu SVmco bin diskctrl l SGPIO controller
380. status is undefined 1 Syntax setpsalan 2 Options None 3 Usage example gt setpsalan 4 End status User Guidel 135 Contents 0 Normal end gt 0 Abnormal end 5 Notes Before executing this command restart the operating system after installing SVmco 136 SVmco User Guide Manual User Guidel 137 Contents 4 Hot Replacement of Hard Disks This chapter describes hot replacement of hard disks This operation is supported only in Red Hat However the tasks described in 4 3 Replacing Hard Disks ina Hardware RAID Configuration are also supported in Windows 4 1 Overview of Hard Disk Hot Replacement SVmco has helpful functions for hot replacement of hard disks in partitions If you conclude a system maintenance agreement a certified service engineer will be responsible for replacing the hard disks SVmco provides functions that control disk LEDs and display the disk status when a hardware failure is detected a disk is replaced or a disk is added Notes This operation does not apply to RAID devices For details on how to replace a hard disk of an array controller card see 4 3 Replacing Hard Disks in a Hardware RAID Configuration VMware does not support hot replacement of hard disks 138 SVmco User Guide Manual The following message may appear for a mounted hard disk It does not indicate any operational problem kernel mptscsih ioc0 gt gt Attempting bus
381. t ECC error critical threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 722 SVmco User Guide Manual 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 18535 SV RAID 2 Adapter error Single bit ECC error further reporting disabled vendor id 1000 device id d revision r Meaning A single bit error was detected 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller If the error recurs replace the possibly faulty component of the SAS interface system Severity User Guidel 723 Contents Info Action R M T S 18536 SV RAID 2 Adapter error Previous configuration completely missing at boot vendor id 1000 1734 device id d revision r Meaning The configuration could not be found at startup 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Power off the system Then confirm that the HDD cable power supply and other components are correctly connected If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 18537 724 SVmco User Guide Manual SV RAID 2 Device error Logical drive partially degraded Meaning
382. t authority User Guidel 35 Contents When update SVmco it is necessary to stop and start ServerView Agents If ServerView Agents is not stopped some files can not be replaced 1 Stop the ServerView Agents service srvmagt stop 2 Stop the SVmco service sbin service y30SVmco stop 3 Change the current directory to SVmco in WORK_DIR cd WORK_DIR SVmco 4 Enter the following command to start installation INSTALL sh 5 Start the SVmco service sbin service y30SVmco start 6 Start the ServerView Agents service srvmagt start Notes of SVmco update When updating SVmco on PRIMECLUSTER system please stop PRIMECLUSTER according to the PRIMECLUSTER Installation and Administration Guide 36 SVmco User Guide Manual Because PRIMECLUSTER function stops during update or restart of SVmco temporarily either of two kinds of PRIMECLUSTER messages might be output 7210 An error was detected in MMB SA SA mmbp so to test host nodename failed The following message may be output when updating SVmco But there is no significant effect for SVmco activities sbin Idconfig lt LIBNAME gt is not a symbolic link 2 1 9 Uninstalling SVmco This section describes how to uninstall SVmco in Red Hat Enterprise Linux Execute the following commands in the order shown to first stop SVmoo services and then uninstall the SVmco package User Guidel 37 Contents 2 2 Configuring Server 2008
383. t st 0 9 Device or Software error Incorrect block size vendor v model m Meaning A device or application error occurred The block size or the size specified for read is invalid for a fixed length device 96v Example FUJITSU 9em Example MAP3367NC Corrective action Check the block size for read If there is no problem with the block size replace the drive Severity Warning Action R M T S User Guidel 587 Contents 14026 st st 0 9 Software error Illegal block size Meaning An application error occurred The block size that the application tried to set is outside the block size range permitted by the device Corrective action Specify a valid block size Severity Warning Action T S 14027 st st 0 9 Device or Software error Partitioning of tape failed vendor v model m Meaning A device or application error occurred Partitioning of the tape device failed v Example FUJITSU 9em Example MAP3367NC Corrective action 588 SVmco User Guide Manual Check whether the drive supports partitioning If the drive does not support it modify the software settings If the drive supports it replace the drive Severity Warning Action R M T S 14028 st st 0 9 Software error not root Meaning An operation error occurred A user without root privileges tried to change a setting using MTSETDRVBUFFER Corrective action If needed try again with the su c
384. te disks This section describes the required settings for using duplicate disks Remarks User Guidel 31 Contents Make settings only as needed You can use duplicate disks from a partition in a single cabinet to configure a new partition To do so you need to manually change EnginelD of SNMPv3 for internal SVmco communication Change EnginelD by using the following procedure Perform the procedure with root privileges B Operations is 32 Execute the ps command to check whether SVmco is active Syntax ps ax grep mco Example of output If the command displays the processes in opt fujitsu SVmco bin as follows SVmoo is running ps ax grep mco 4562 S 0 00 opt fujitsu SVmco bin pm o 70 etc opt SVmco global ommco conf 4563 S 0 18 opt fujitsu SVmco bin pcx p 4564 S 0 06 opt fujitsu SVmco bin pcxipmi p 4565 S 0 00 opt fujitsu SVmco bin mmbm p 4566 S 0 01 opt fujitsu SVmco bin mmbs p 21670 pts 5 S 0 00 grep mco SVmco User Guide Manual This indicates that there is no line feed 2 If SVmco startup is in progress execute the service command to stop SVmco Syntax sbin service y308Vmco stop 3 Execute the ps command to check whether snmpd is active Syntax ps ax grep snmpd Example of output If the command displays usr sbin snmpd as follows snmpd startup is in progress ps ax grep snmpd S 0 04 usr sbin snmpd Lsd Lf dev null p
385. the adapter Severity Warning Action R M T S 13079 mptscsih Software error Request frame too large Meaning The size of the request frame specified by the ioctl command exceeds the maximum value Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action 516 SVmco User Guide Manual T S 13080 mptscsih Software error Unable to read MF from mpt ioctl command struct Meaning The Message Frame of the ioctl command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13081 mptscsih Software error Target ID out of bounds Meaning The value of the target ID specified in a SCSIIO request is outside its range Corrective action User Guidel 517 Contents An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13082 mptscsih Software error SCSI driver is not loaded Meaning A SCSIIO request was specified but the SCSI driver was not loaded Corrective action Load the SCSI driver Severity Warning Action T S 13084 mptscsih Adapter or Software error SCSI driver not loaded or SCSI host not found Meaning 518 SVmco User Guide Manual A SCSI Task Management request was specified but the SCSI drive
386. the device with the correct HDD SATA HDDs are not supported Severity Warning Action R M T S 28530 SV RAID 2 Device error Bad block table on disk is 80 full Meaning More than 80 of the bad block table is being used 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Info Action R M T S User Guidel 853 Contents 28531 SV RAID 2 Device error Bad block table on disk is full unable to log Block Meaning The bad block table is full 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Error Action R M T S 28532 SV RAID 2 Adapter error BBU charger problems detected SOH bad vendor id 1000 1734 device id d revision r Meaning A BBU charger problem was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits 854 SVmco User Guide Manual Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 28533 SV RAID 2 Adapter error Single bit ECC error warning threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 r Numerical
387. tigation such as the following SVmco failure data to a single compressed file Installation status of application packages Files and modules e Configuration files e Internal logs e Trace files Remarks The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax For output filename specify the full path of the destination file to which to write the compressed data for investigation e In Linux lopt fujitsu SVmco sh getosvmco output filename 106 SVmco User Guide Manual e In Windows getosvmco output_filename 2 Options None 3 Usage example e In Linux To write data for investigateion to the tmp dump mco_dump file opt fujitsu SVmco getosvmco tmp dump mco_dump e In Windows To write data for investigation to the C temp mco_dump file gt getosvmco C temp dump mco_dump 4 End status 0 Normal end gt 0 Abnormal end User Guidel 107 Contents 3 5 SNMP Security Setting Command setsnmpsec The setsnmpsec command sets security for SNMP Service by specifying the hosts from which to accept SNMP packets If the SNMP Service security setting is Accept SNMP packets from any hosts you need not execute this c
388. tion T S 12229 Ipfc xxxx xx xx x Adapter or Software error Invalid param Meaning Invalid paramter is detected and processing is rejected Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action User Guidel 465 Contents T S 12230 Ipfc xxxx xx xx x Adapter or Software error POST SGL mailbox failed Meaning POST_SGL mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12231 Ipfc xxxx xx xx x Adapter or Software error REMOVE ALL SGL PAGES mailbox failed Meaning Process REMOVE ALL SGL PAGES is failed Corrective action 466 SVmco User Guide Manual HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12232 Ipfc xxxx xx xx x Adapter or Software error Mailbox command cannot issue Data Meaning Mailbox command can not be issued Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer S
389. tion 242 SVmco User Guide Manual US 00076 file format err etc fujitsu SVmco global pmsvmco conf linez96s4 section name overlaps Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The same section name as in file name line line number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00077 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad member Meaning User Guidel 243 Contents Reading of a definition file required for SVmco operation failed so SVmco could not start The member format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00078 file format err etc fujitsu SVmco global pmsvmco conf line s4 member name overlaps Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The same member name as in file name line line number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer 244 SVmco User Guide Manual Severity Error Action US 00079 file read err etc fujitsu SVmco global pmsvmco conf 96s5 96s4 system error
390. tion Perform a restart If the problem persists turn off the computer and replace the network adapter Severity Error Action R M T S 21813 elexpress 2 Adapter error overheated vendor id 8086 device id d revisionz er Meaning The network adapter has stopped because of overheating Corrective action Perform a restart If the problem persists turn off the computer and replace the network adapter Severity Error Action 806 SVmco User Guide Manual R M T S ixgbn related This section lists ixgbn related messages 21850 ixgbn 2 Software error Could not allocate The MAP REGISTERS Meaning Map registers required for operation cannot be allocated 962 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action fTIS 21851 ixgbn 2 Software error Could not assign an interrupt Meaning User Guidel 807 Contents An interrupt cannot be assigned 2 Device name Corrective action Try again with another PCI slot Update the driver Severity Error Action T S 21852 ixgbn 2 Adapter error EEPROM error vendorid 8086 device id d revision r Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter Severity 808 SVmco User Gu
391. tion US 00142 cmd path disconnected 96s1 96s2 96s1 96s4 Meaning The command path used for the SVmco stop process was disconnected s1 Numerical value 1 digit S2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00143 User Guidel 261 Contents target process does not exist s1 s2 etc fujitsu SVmco global pmsvmco conf Meaning The process that is to be stopped during the SVmco stop process could not be found s1 Numerical value 1 digit 96s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00399 S1 S2 Process Manager Down Err i errz 6s4 os errz 6s5 detail 1 s5 2 s5 3 s5 Meaning SVmco Process Manager failed s1 Numerical value 1 digit S2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits 262 SVmco User Guide Manual s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00502 MMB connected Meaning An MMB has been connected for communication Corrective action No action is necessary Severity Info Action S 00504 MMB connection failed User Guidel 263 Contents Meaning Operati
392. tion and 6 2 6 Settings after SVmco installation After installing SVmco execute the SNMP security setting command setsnmpsec before you perform the operation in the following situations For details on the command see 3 5 SNMP Security Setting Command setsnmpsec o You will be changing the SNMP Service security setting from Accept SNMP packets from any host to Accept SNMP packets from these hosts o You will be changing the MMB IP address 222 SVmco User Guide Manual If you change the MMB IP address or the management LAN IP address on the partition be sure to then restart SVmco Otherwise SVmco would not be able to post any detected errors Notes on configuring Windows Server 2008 6 Do not stop the Windows Print Spooler service The information collection function of the operating system uses WMI Windows Management Instrumentation If the Print Spooler service is stopped the function cannot collect the correct configuration information because WMI reports an error If the set value of the following registry key is less than 20000 20 seconds the system may hang during operating system shutdown Be sure to set a value equal to or greater than 20000 20 seconds HKEY LOCAL_MACHINE SYSTEM CurrentControlSet Control WaitToKillServiceTimeout Type REG DWORD default 20000 You can use the above registry key to specify the wait time ms before the service is terminated in the shutdown sequence 2
393. tion failed for the rx desc ring Meaning Memory for the receive descriptor ring cannot be allocated There may be a temporary shortage of available memory in the system 402 SVmco User Guide Manual Corrective action Restart the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11814 ixgbe ethx Adapter or Software error Cannot reenable PCI device after reset vendor id 8086 device id d revision r Meaning After a reset the PCI device could not be restarted d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S User Guidel 403 Contents 11815 ixgbe ethx Adapter error ixgbe_up failed after reset vendor id 8086 device id d revision r Meaning After a reset the card could not be updated d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11816 ixgbe xxxx xx xx x Adapter or Software error HW Init failed vendor id 8086 device id d revisionz er Meaning Initialization of hardware failed d Example 1209 9er Num
394. tive action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13045 mptscsih Software error Unable to copy mpt ioctl diag reset struct Meaning The structure of the ioctl command for HardReset cannot be read from the user space Corrective action 498 SVmco User Guide Manual An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13046 mptscsih Adapter error reset Failed Meaning The adapter reset failed Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13047 mptscsih Software error Unable to copy mpt_fw_xfer struct Meaning User Guidel 499 Contents The structure of the ioctl command for downloading firmware cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13048 mptscsih Software error Unable to copy f w buffer hunk Meaning Firmware cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 500 SVmco User Guide Manual 13049 mptscsih iocx Adapter error IOC says it doesn t support
395. tive action Add memory or reduce the load Severity Warning Action T S 7 2 9 ETERNUS multipath driver messages Linux User Guidel 679 Contents This section lists an ETERNUS multipath driver related message 15039 MPD Adapter or Device or FC Network error MPD detected event Meaning The multipath driver detected an I O or FC multipath configuration error Corrective action Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User s Guide Severity Warning Action T S 7 2 10 GDS messages Linux This section lists GDS related messages 16000 680 SVmco User Guide Manual GDS dev sdx Device error read error on slice vendor v model m serial no ser Meaning A read request sent to a slice terminated abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16001 GDS dev sdx Device error read error on disk vendor Vv model m serial no ser Meaning A read request sent to a disk terminated abnormally 96v Example FUJITSU 9em Example MAP3367NC User Guidel 681 Contents ser Example 01234567 Corrective action A disk failure may have occurred From t
396. tive action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action 460 SVmco User Guide Manual T S 12222 Ipfc xxxx xx xx x Adapter error HBA Unrecoverable error vendor id 10DF device id d revision r Meaning HBA Unrecoverable error is occurred Corrective action Hardware failure is occurred on HBA please replace HBA If this message is also detected after replace HBA collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 12223 Ipfc xxxx xx xx x Software error Failed to allocate non embedded SGE array Meaning Memory non embedded SGE array can not be allcated Corrective action User Guidel 461 Contents A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 12224 Ipfc xxxx xx xx x Adapter or Software error READ REV Error Meaning Failed to read SLI level Current SLI level is displayed SLI level which make effective FcoE is displayed Corrective action Please confirm SLI level supported by HBA and driver is correct Severity Warning Action T S 462 SVmco User Guide Manual 12225 Ipfc
397. to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13016 mptscsih Software error Already bound s Meaning In the process for detecting PCI data duplication the alternate controller pointer of the merge source has already been set Or the alternate controller pointer of the merge source has already been set 9es RHEL5 5 iocx lt gt iocy RHEL5 3 to 5 4 iocx iocx iocy adapter name e g iocO 482 SVmco User Guide Manual Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13018 mptscsih iocx Adapter error Unexpected doorbell active vendor id 1000 device id d revision r Meaning An unexpected active state of the adapter was detected d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S User Guidel 483 Contents 13019 mptscsih iocx Adapter error IOC is in FAULT state vendor id 1000 device id d revision r Meaning The adapter state changed to fault d Example 0030 9er Numerical value 1 to 3 digits Corrective action If message 13041 is output after thi
398. tor Properties window in Windows Server 2008 User Guidel Contents Windows Server 2008 R2 or later Targets Discovery Favorite Targets Volumes and Devices RADIUS Configuration M Quick Connect To discover and log on to a target using a basic connection type the IP address or DNS name of the target and then dick Quick Connect Target Quick Connecta m Discovered targets eternus2000 cmO porti Connected eternus2000 cm1 portO Connected To connect using advanced options select a target and then Connect dick Connect To completely disconnect a target select the target and Disconnect then dick Disconnect For poet Properties induding configuration of sessions Properties select the target and cick Properties em For configuration of devices associated with a target select Devices the target and then dick Devices ez More about basic iSCSI connections and targets iSCSI Initiator Properties window in Windows Server 2008 R2 or later 208 SVmco User Guide Manual 5 5 3 Incorporating a card with MPD This section describes the procedure for incorporating a card with MPD 1 Start ETERNUS Multipath Manager 2 Place the replacement device online For a multifunction card place all the devices online ETERNUS Multipath Manager x File Tools Help Fault list 0 Status Machine name Unit name Disk Number 3rd Path E205L4C 0014B6 LUNO Dis
399. torage devices for a target select the target and then click Log on To see information about sessions connections and devices for a target dick Details Targets eternus2000 cm0 port1 Connected eternus2000 cmi1 porto Connected men oes iSCSI Initiator Properties window in Windows Server 2008 194 SVmco User Guide Manual 5 Click the Sessions tab in the Target Properties window and click the Connections button This target has the following sessions To configure how the connections within this session are load balanced dick 7 cm sm Target Properties window User Guidel 195 Contents 6 The Source Portal column in the Session Connections window displays IP addresses Check whether any IP address matches that recorded in step 2 If an IP address matches 192 168 3 150 in this example this is the target connected to the device to be replaced Session Connections L2 Ex Load balance policy Round Robin X Description The round robin policy attempts to evenly distribute incoming requests to all processing paths This session has the following connections 192 168 3 150 9409 192 168 3 100 3260 Connected Active n a ply lt N Session Connections window 7 If no IP address in step 6 matches repeat steps as follows 1 Click the Cancel button to return to the Target Properties window shown in step 5 196 SV
400. tore data from a backup Severity Error Action R M T S 18523 SV RAID 2 Device error Hot spare S M A R T polling failed on disk Meaning S M A R T polling to a spare disk failed 2 Device name Corrective action Replace the target HDD After the replacement configure S M A R T settings and other settings on the spare disk Severity Error Action R M T S 18524 SV RAID 2 Device error Predictive failure User Guidel 715 Contents Meaning An HDD failure is predicted 2 Device name Corrective action Perform preventive replacement of the HDD Severity Error Action R M T S 18525 SV RAID 2 Adapter error BBU needs to be replaced SOH bad vendor id 1000 1734 device id d revision r Meaning The BBU must be replaced 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity 716 SVmco User Guide Manual Error Action R M T S 18526 SV RAID 2 Adapter error BBU removed vendor id 1000 device id d revision r Meaning The BBU was removed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Wait for battery charge to be completed If the problem persists even after the completion of charge replace the BBU Severity Warning Action R M T S 18527 User Guidel 717 Contents SV RAID 2 Adapte
401. ty Warning Action T S 11211 e1000 ethx Software error txdr align check failed Meaning An error was detected in the memory boundary check on the receive descriptor Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action TIS 11212 332 SVmco User Guide Manual e1000 ethx Software error Unable to Allocate aligned Memory Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11213 e1000 ethx Software error Unsupported Speed Duplexity configuration Meaning The specified communication speed or method is not supported Corrective action Recheck the communication speed and method settings for the adapter Set the correct values Severity Warning User Guidel 333 Contents Action T S 11214 e1000 xxxx xx xx x Adapter error PCI parity error detected vendor id 8086
402. udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 4 Add MMLAN to the fifth INPUT chain before the REJECT setting and to the OUTPUT chain For details on the iptables option see the man manual sbin iptables INPUT 5 j MMLAN sbin iptables CA OUTPUT j MMLAN 5 Execute the iptables L command and confirm that the MMLAN chains added to the INPUT and OUTPUT chains are not interrupted by the previous REJECT DROP or other settings Example of settings iptables L Chain INPUT policy ACCEPT target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 MMLAN all 0 0 0 0 0 0 0 0 0 0 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 22 SVmco User Guide Manual Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0
403. ue 1 to 3 digits Corrective action Confirm that the version number of the device driver is correct Severity Warning Action R M T S User Guidel 755 Contents 18586 SV RAID 2 Adapter error loctl send error vendor id 1000 device id d revision r Meaning An I O control error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Confirm that the version number of the device driver is correct Severity Warning Action R M T S 18587 SV RAID 2 Adapter error Insufficient application memory vendor id 1000 device id d revisionz er Meaning Application memory is insufficient 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 756 SVmco User Guide Manual Replace the array controller Severity Warning Action R M T S 18588 SV RAID 2 Adapter error System API error vendor id 1000 device id d revision r Meaning A system API error occurred 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S User Guidel 757 Contents 18589 SV RAID 2 Adapter error Firmware initialization failed vendor id 1000 device id d revision r Meaning Initialization of the firmware failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Correcti
404. ump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action TIS 11810 400 SVmco User Guide Manual ixgbe ethx Software error Unable to allocate memory for queues Meaning Memory for the send and receive queues cannot be allocated Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation If the physical memory is insufficient add memory Severity Warning Action T S 11811 ixgbe ethx Adapter or Software error Unable to setup interrupt capabilities Meaning The interrupt function could not be set up Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning User Guidel 401 Contents Action T S 11812 ixgbe ethx Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory for the transmit descriptor ring cannot be allocated There may be a temporary shortage of available memory in the system Corrective action Restart the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11813 ixgbe ethx Software error vmalloc alloca
405. ve Severity Warning Action R M T S User Guidel 607 Contents 14061 scsi lt n n n n Device error SCSI command retry out vendor v model m serial no ser Meaning A SCSI command terminated abnormally retry out lt nnnn gt Displays the host channel id lun lt hcil gt number Example 1020 v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action Identify the type of the target unit Then check the sense key extended sense in the original message to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status degradation 7 Data Protect Check the Write Protect status 608 SVmco User Guide Manual 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and Fibre Channel transmission paths Severity Warning Action R M T S 14062 scsi Software error Incorrect number of segments Meaning Software has a fault Corrective action Collect fisnap Contact your sales representative or a field en
406. ve action Replace the array controller Severity Error Action R M T S 18590 SV RAID 2 Adapter error Firmware recovery failed vendor id 1000 device id d revision r Meaning Firmware recovery failed 2 Device name d Example 0079 758 SVmco User Guide Manual r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 18591 SV RAID 2 Adapter error BBU requires reconditioning please initiate recalibration vendor id 1000 device id d revisionz er Meaning The BBU needs reconditioning 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Perform a recalibration If the error recurs after the recalibration replace the BBU Severity Warning Action User Guidel 759 Contents R M T S 18592 SV RAID Software error Task for object cannot be started The scheduler has disabled the task Meaning A task could not be started Corrective action Review the start time of the task Reconfigure it The Patrol Read mode or Auto Learn mode setting may be causing the problem Recheck the array controller settings Severity Error Action R M T S 18593 SV RAID 2 Adapter error SAS topology error vendor id 1000 device id d revision r Meaning A SAS topology error occurred 962 Device name 760 SVmco User Guide Manual d Example 0079 r Numerical
407. ve or a field engineer Severity Warning Action T S 14133 sg h c i l Software error Unable to attach sg device Meaning There is no available minor number because the system configuration is incorrect The number is up to 32768 h host number c channel number 96i id l lun number Corrective action 646 SVmco User Guide Manual Check the upper limit in the specifications Review the system configuration Severity Warning Action T S 14134 scsi h c i l Device error offlined vendor v model m serial no ser Meaning A SCSI device went offline h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device For the cause see the message displayed before this one Severity Warning Action User Guidel 647 Contents T S 14135 scsi h c i l Software error reservation conflict Meaning A software error occurred h host number c channel number 956i id l lun number Corrective action There is a problem with the operation method or the software that uses RESERVE RELEASE If the problem persists contact your sales representative or a field engineer Severity Warning Action T S 14136 scsi s Software error request failed Meaning A software failure occurred 96s sd a z st 0 9 or Corrective action
408. vice error failed to abort I O requests on disk vendor v model m serial no ser Meaning A request sent to a physical disk ioctl request to the mphd or mplb driver to abort an I O request terminated abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 7 2 11 GLS messages Linux This section lists GLS related messages User Guidel 689 Contents 17000 GLS interface Network error Link Down at TRUNKING mode vendor id vi device id d revision r Meaning An error occurred in communication with the remote host that used physical interfaces bundled with a virtual interface operating in fast switching mode interface Physical interface name vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the remote host has no problems Severity Error Action T S 17001 GLS Network error poll fail retry over polling stop 690 SVmco User Guide Manual Meaning A transmission path error occurred Polling failed successively until the retry count reached the specified number The HUB monitoring function will be disabled Corrective action Chec
409. vice scsiportx are slot numbers o To confirm the mounting location of an HDD diskctrl i 1 o To turn off the blinking Fault LED indicating the location diskctrl o 1 94 SVmco User Guide Manual 4 Output messages The following messages appear for this CLI command In Linux SVmco W 02152 diskctrl no memory available SVmco SVmco SVmco SVmco W 02159 diskctrl Cannot clear location LED W 02165 diskctrl Operation not permitted W 02167 diskctrl Invalid option W 02158 diskctrl Cannot blinking location LED In Windows SVmco SVmco SVmco SVmco SVmco SVmco W 02152 diskctrl no memory available W 02158 diskctrl Cannot blinking location LED W 02159 diskctrl Cannot clear location LED W 02165 diskctrl Operation not permitted W 02167 diskctrl Invalid option W 02169 diskctrl too few or more option User Guidel 95 Contents SVmco W 02170 diskctrl Cannot stop HDD SVmco W 02171 diskctrl Cannot get device information SCSl SVmco W 02172 diskctrl Cannot get device information Registry SVmco W 02173 diskctrl Cannot get device SVmco W 02174 diskctrl Device not found SVmco W 02181 diskctrl Cannot get device information Snmp SVmco W 02182 diskctrl Cannot get device information WMI SVmco W 02187 diskctrl internal error SVmco W 02189 diskctrl Target Device is not connected 5 Message Details m Linux SVmco W 02152 diskct
410. ware downloadboot operation failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 558 SVmco User Guide Manual 13186 mptscsih iocx Adapter error host page buffers free failed vendor id 1000 device id d revisionz er Meaning Releasing the host page buffer failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13187 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning The pointer value of the request frame is null or outside its range d Example 0030 User Guidel 559 Contents 9er Numerical value 1 to 8 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13188 mptscsih iocx Adapter error pci_enable_device_mem failed vendor id 1000 device id d revision r Meaning pci enable device mem PCI device initialization failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring conta
411. which only the control target PCI card does not appear If a PCI card has not been replaced execute the Add command after replacing the card C gt fjpciswap Replaceable PCI cards are displayed Unit Name Func Device Name User Guidel 123 Contents there are no removable pci card 3 Example of a case in which the relevant PCI card IOB 1 PCIC 4 FUNCZO information does not appear in the displayed list C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 1 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 IOB 1 PCIC 7 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 3 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 4 C 124 SVmco User Guide Manual 3 7 Firewall Setting Command for the Management LAN Interface setmlanfw sh The setmlanfw sh command is a tool that supports the opening of the necessary ports when the system has a firewall configured for the management LAN interface and the system provides PRIMECLUSTER linkage through the management LAN network This command opens the following ports for the specified IP addresses snmptrap port udp 162 rmcp port udp 7000 to 7100 Note If you need to change the firewall configuration such as because of a change to the IP address of the management LAN interface delete the firewall configu
412. with the Replacement function Example 2 C gt fjpciswap r OB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter Intel R PRO 1000 PT Dual Port Server Adapter 2 Please delete all settings about this card Do you want to remove this card y n y User input Removing the card The card has removed Please replace the card and input y key When the above message appears replace the PCI card User Guidel 113 Contents Please replace the card and input y key y Adding the card The card has added C 4 Output messages The following messages appear for this CLI command SVmco E 08740 this command can not execute doubly s SVmco E 08741 this command needs Administrators privilege s SVmco E 08742 invalid option s SVmco E 08743 option num is invalid s SVmco E 08744 no unit id s SVmco E 08745 internal error s SVmco E 08746 can not make event file s SVmco E 08748 no resource s SVmco E 08751 command timeout WMI s 114 SVmco User Guide Manual SVmco E 08752 configuration file error s SVmco E 08753 This card cannot be removed s SVmco E 08754 can not get snmp information s SVmco E 08755 no card s SVmco E 08756 internal error ipmi s SVmco E 08757 this command can not execute during refresh 96s SVmco E 08
413. ws Server 2008 sessss 221 6 2 WL Installation tow rt E ci er Deeds 222 6 2 2 Checks before SVmco installation e 223 6 22 35 Installing SVMCO 4 oen iet Le aee 225 6 2 4 Automatic configuration during SVmco installation 227 6 2 5 Settings after SVmco installation seeee 228 EMILIO 230 Tie Lar SVME Messages iter tei ee ege dots a cete i aere ae 231 Te 2 SVagent Messages oie dee ee ede eee Dep ie abrasa dena 312 T 32s lv SMAABSTSITeSSages ier Deb ee tori e a tr queen 313 7 2 2 RAS Support Service messages sessssseeeeee 314 7 2 3 SVAgents external storage hard disk cabinet unit related messages 317 7 2 4 LAN related messages Linux ee 323 7 2 5 Fibre Channel messages Linux eeem 418 7 2 6 FCoE messages Linux cinien 447 T i 025 T 5 9G69lmessages Linux rie en Rene xe cte 475 7 2 8 SCSI common layer messages Linux 570 7 2 9 ETERNUS multipath driver messages Linux sssss 679 7 2 10 GDS messages Linux eeseseeeeeeeeeeeeeeneennnnnnnen 680 To Ze a GES messages Linux oct teh be eet 689 7 2 12 ServerView RAID messages Linux eeee 699 7 2 13 LAN related messages Windows em 777 7 2 14 Fibre Cha
414. x00 Illegal Request Invalid field in CDB was returned as a result from Mode Sense Page 8 The cache status is unknown because the Mode sense Page 8 process failed 9es sd a z or 9eh 96c 96i 9 el h host number c channel number 96i id l lun number 96v Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action User Guidel 623 Contents R M T S 14088 st st 0 9 Software error Write not multiple of tape block size Meaning An application error occurred For a fixed length tape device the write size is not a multiple of the block size of the tape Corrective action Specify a valid block size for write Severity Warning Action T S 14089 st Software error Too many tape devices Meaning A configuration error occurred The maximum supported number of tape devices is ST_MAX_TAPES 128 Corrective action Review the system configuration 624 SVmco User Guide Manual Severity Warning Action T S 14090 sg Software error Unable to attach sg device Meaning A system configuration error occurred There is no available minor number The maximum is SG MAX DEVS 32768 in total Corrective action Check the upper limit in the specifications Review the system configuration Severity Warning Action T S
415. xecuting the shell script setmlanfw sh for these settings Alternatively use the iptables command or another command to make the settings manually Ports to open for the management LAN interfaces Port number Description Remarks snmptrap judp snmptrap or Open the port only For the IP for linkage with a addresses cluster e g PCL linkage addresses of the MMBs MMB 0 MMB 1 belonging to all cluster nodes m Using the shell script setmlanfw sh for these settings 1 Confirm the completion of the operations described in 2 1 8 Setting the management LAN IP address Prepare a configuration file The following is a sample configuration file opt fujitsu SVmco sh sample_conf_setmlanfw txt Remarks 18 SVmco User Guide Manual A SVmco update will overwrite the above sample file Save a copy of the configuration file to retain the original values In the configuration file write PCL only on the first line Then on separate lines write the physical IP addresses of the MMBs MMB 0 MMB 1 belonging to all the cluster nodes defined for PRIMECLUSTER or write the network IP addresses including the physical IP addresses of the aforementioned MMBs Sample configuration file PCL 192 168 0 0 24 192 168 1 5 2 Execute the shell script In the first variable specify the path to the configuration file prepared in step 2 A confirmation message appears for the contents of the configuration file
416. xit WebBIOS and power off the partition A field engineer performs step 7 as the hard disk recovery procedure Replace the hard disk that S M A R T predicted to fail Start the partition Then start WebBIOS from the BIOS window In WebBIOS create an array configuration SVmco User Guide Manual 11 Restore backup data or reinstall the operating system For the RAID 1 RAID 1E RAID 5 RAID 6 or RAID 10 configuration hot replacement Hot replacement is applicable to hard disks in the RAID 1 RAID 1E RAID 5 RAID 6 and RAID 10 configurations The workflow is described below 1 Start ServerView RAID Manager 2 In ServerView RAID Manager confirm the mounting location by selecting the hard disk that S M A R T predicted to fail 3 Check whether other hard disks are faulty If a hard disk is faulty replace it 4 Ensure consistency to make the hard disks error free 5 In the tree view select the hard disk that S M A R T predicted to fail Confirm that Status is SMART Error User Guidel 159 Contents 6 10 11 12 160 With the hard disk selected in the tree view select Locate device from the right click menu to cause the Alarm LED to blink at high speed interval of 0 3 seconds Confirm the hard disk location Then with the hard disk selected in the tree view select Stop location from the right click menu to turn off the Alarm LED With the hard disk selected in the tre
417. xxxx xx xx x Adapter or Software error READ SPARAM command failed Meaning Command to read system parameter is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12226 Ipfc xxxx xx xx x Adapter or Software error Error during sgl post operation Meaning Error is occurred during SGL post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer User Guidel 463 Contents Severity Warning Action T S 12227 Ipfc xxxx xx xx x Adapter or Software error Error during rpi post operation Meaning Error is occurred during RPI post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12228 Ipfc xxxx xx xx x Adapter or Software error Error during queue setup 464 SVmco User Guide Manual Meaning Error is occurred during queue setup Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Ac
418. y Error Action US 02704 updating filter file Meaning The filter version number indicates that the filter is to be updated Corrective action No action is necessary Severity Info Action US 02705 unnecessary to update filter file Meaning User Guidel 269 Contents The filter update is unnecessary because the filter version number of the update target is older than that currently applied Corrective action No action is necessary Severity Info Action US 02706 directory doesn t exist Meaning The directory required for updating a filter does not exist Corrective action Confirm that the specified directory exists Also confirm that SVmco is correctly installed Severity Error Action US 02707 270 SVmco User Guide Manual failed to update filter file Meaning The filter update did not complete normally Corrective action Confirm that the user logged in as a superuser Also confirm that SVmoo is correctly installed Severity Error Action S 02708 normally end Meaning The filter update preparation or filter update completed normally Corrective action No action is necessary Severity Info Action US User Guidel 271 Contents 02709 failed to update filter file Meaning The filter update did not complete normally Corrective action Confirm that the user logged in as a superuser Also confirm that SVmoo is
419. y Info Action US 04400 service was started Meaning A service was started Corrective action No action is necessary Severity Info Action Cu v r9 286 SVmco User Guide Manual 04401 service was stopped Meaning A service was stopped Corrective action No action is necessary Severity Info Action S 04402 Start failed stop request s1 s1 s2 Meaning A service stop request was accepted during SVmco startup s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits Corrective action No action is necessary Severity User Guidel 287 Contents Info Action S 04403 system err s1 s2 s5 Meaning A SVmco system error was detected s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04405 lib call err s1 s2 s4 s5 s5 s5 s5 288 SVmco User Guide Manual Meaning A library call failed s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action 8 04406 environment
420. ying the Faulty Fibre Channel FC Adapter Part Severity 826 SVmco User Guide Manual Error Action R M T S 25002 MPD Device ScsiPort 2 Adapter or FC Network error An input output error has occurred vendor id 10DF device id d revision r Meaning An I O error was detected on Device ScsiPortP Pathld B Targetld T 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S User Guidel 827 Contents 25003 MPD Device ScsiPort 3 Adapter or FC Network error Some of the paths could not be detected vendor id 10DF device id d revision r Meaning Multipath operation could not be started for the device indicated by Device ScsiPortP Pathld B Targetld T because of an unplugged cable or device failure 963 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25004 MPD Device Sc
421. ystem d System Information Original Log Entry ip n Severity error Agent Information Message The driver detected a controller error on DeviceRaidPort4 Drongen Source exstor Processes Fic Sys E Causes 1A Resolution NJA il Seat TEWETT y md TTT Mieren Ro e 7 Driver Monitor window User Guidel 185 Contents 186 Remarks Some multifunction cards differ only in the part after FUNC in the Unit name Also some differ only in the Func number at Seg Bus Dev Func Perform the following steps 2 and 3 for each of these multifunction cards Select the UNIT name of the FC card to be replaced in Driver Monitor window and record the WWN hex value of the replacement device Start HBAnywhere and acquire the port number of the replacement device based on the WWN acquired in step 2 From the left pane select the relevant WWN From the right pane select the Port Information tab The information displayed in OS Device Name is a port number in the following example Sesi2 DEHBAnyware oix Ele yew Pot Discovery Batch Hep nA ge WETORO Diagnostics ome Toner wPo ae Portinformation statstes Maintenance TargetMapping OrverParameters m Me Petww I00000008985706 Ow vors RIOT SSCS Node Wn ROO0 00 00 CR ESS7 C6 Oriver Name Fabric Name Kis Firewire Version LIIAS Bo versoa BUR Discovered Ports pattem M o a anodoa Symbolic Node Name nade LPe1250 F

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