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1. Primary earth Mains Neutral to switch Mains in IEC socket Switched mains in Live Switched mains in Neutral NO a BF WN gt Power out Loom to main board Specification Mains input 110 230 VAC Primary Fuse on board 3 15 A trip 130 M series M2 service instructions 9 3 Power supply 9 Module information Power output Function OV OV 24 V de 24 V de qlo nu ul4 M series M2 service instructions 131 9 Module information 9 4 I O board 9 4 1 0 board This PCB provides external connectivity The main board plugs directly onto this module 9 4 1 Module layout 1 HALL Connect to main board RJ12 Cash draw connection Service switch Remote service switch input Serial port COM 1 Serial port COM 2 RJ45 Ethernet port on oa F WN gt Relay output for wrapper connection 132 M series M2 service instructions 9 4 1 O board 9 4 2 Pinouts Serial ports View From Scale Output 9 Module information Function RX TX N C OV N C RTS COM 1 ONLY CTS COM 1 ONLY Power 5 V or 12 V see page 125 GND M series M2 service instructions 133 9 Module information 9 5 T103 Loadcell 9 5 T103 Loadcell The standard loadcell fits insid
2. 24 08 04 11 26 Service Mode Euro Symbol 6 Enter the value of the Euro Symbol 35 See configuration bank 2 digits 5 amp 6 for details Avery Berkel gt Max 15kg Min 100g e 5g 24 08 04 11 26 Service Mode Euro Setup 35 Euro Symbol ENTER M series M2 service instructions 57 5 Service mode 5 9 Euro setup menu 5 9 2 Euro wizard This converts the PLU file from local currency to euro currency The scale will then use the Euro as its primary currency CAUTION Only a factory reset can undo this operation Euro Rate amp Symbol Procedure 1 Ensure you are in full service mode see page 38 Select Euro Setup from the available options 3 Use the Previous Next arrows to select Euro Wizard Avery Berkel Max 15kg Min 100g e 5g 24 08 04 11 26 Service Mode Euro Setup NTER Euro Wizard Max 15kg Min 100g e 5g 24 08 04 11 26 Service Mode Euro Setup oSA Mee ogogo ENTER Label 0 2nd price field shows alternative currency 1 2nd price field shows promotional value Barcode 0 Barcode price printed as Euros 1 Barcode prints alternate currency Label 0 Euro symbol Display 1 Euro text 58 M series M2 service instructions 5 9 Euro setup menu 5 Service mode 5 Select Yes or No to com
3. L LE Network ID 2 j Group 3 See Manual network configuration on page 142 for details of network ID and other settings M series M2 service instructions 139 10 Networks 10 3 Network protocol 10 3 10 4 Network protocol M series scales network protocol and speed are as follows 10Mbs or 100 Mbs 10 base T ethernet connection TCP ICP protocol Network speed is selectable from within service setup mode See Network Setup on page 72 Wiring terminations Note Before setting up an in store network obtain the appropriate IP addresses from the store IT administrator Enter the addresses at the machines before connecting the network See section 10 5 Network setup for more information For wiring and termination details refer to the Connecting PC networks book Brisch number 76102 559 Cable lengths The maximum cable length between each machine and the hub is one hundred metres Note It is usual to allow 5m at either end for the patch cable from the scale to the wall socket This allows 90m for the cable run between network wall socket and patch panel If the connections between hubs use 10 base T connections then there should be no more than four hubs in series 140 M seri
4. This option will only assign scales within a single group i e up to 31 scales having the same network ID For greater than 31 scales only 31 will be auto configured The remainder must be manually configured to be in a different group with a different network ID Machine IDs will be allocated in no particular order so may not follow any logical pattern Auto configuration procedure 1 Connect all the machines to the network hub and switch on 2 Ensure that the network ID at each machine is set 3 At the server scale go to Auto configure and press Enter The scale that you are using will automatically detect the other scales within the group This machine will become the server and the rest of the machines will be client machines Auto configure can also be used to add a new scale into an existing group When doing this you may need to update the machine s PLU file by performing a network dump 10 5 2 Manual network configuration For each machine you may manually configure the settings described in this section Machine ID Used to set the machine s ID within its group Setting Description Machine ID 0 stand alone scale not networked 1 31 The machine ID within its group of scales Server Client Set the scale to be either a server or a client scale Before setting a client machine to be a server you should 142 M series M2 service instructions 10 5 Network setup 1
5. M series M2 service instructions 95 6 Service procedures 6 14 Printer servicing 6 14 2 Print head replacement Service notes Ensure power is turned off Raise print head and remove printer cassette before replacing the print head Print head is secured by 1 x screw 1 Print head plugs into print assy via the 15 way d socket shown above Ensure cassette is replaced and print head locked down after replacement 96 M series M2 service instructions 6 14 Printer servicing 6 Service procedures 6 14 3 Cleaning the print head 1 Raise the print head and remove the cassette 2 Snap the cleaning swab 3 Clean the print head and rollerl M series M2 service instructions 97 6 Service procedures 6 14 Printer servicing 4 Replace the cassette and lower the print head For more detailed instructions refer to the separate operator instructions Service notes e Ensure power is off when cleaning the print head 98 M series M2 service instructions 6 14 Printer servicing 6 Service procedures 6 14 4 Paper routes Label receipt paper routes are as shown Label paper route For more detailed instructions refer to the separate operator instructions Service notes Ensure cassette is replaced and print head locked down after replacing paper roll M series M2 service instruct
6. 5 Service mode Bank 3 Digit 15 Tax system 0 Inclusive 2 Inclusive Pos only 1 Exclusive 3 Exclusive PoS only 16 Tax reference in description 0 Disabled 1 Enabled Bank 4 Digit 1 amp 2 Language 00 English 09 Czech Rep 01 Spanish 10 Portuguese 02 RSA 11 Finnish 03 French 12 Norwegian 04 German 13 Turkish 05 Italian 14 Greek 06 Dutch 15 Croatia 07 Danish 16 Hungary 08 Polish 17 Sweden 18 Arabic 3 Sales key layout 0 Euro Arabic price base key 1 Euro Arabic double zero key 2 USA and keys 3 M2 European amp Price base 4 M2 Euro Arabic double zero key 5 M2 USA and keys 6 M700 Euro Arabic price base key 7 M700 Euro Arabic double zero key 8 M700 USA and keys 4 Manager key layout 0 European Qwerty 1 European Abcdef 2 Greek 3 Turkish 4 Arabic 5 M2 European QWERTY 6 M2 European ABCDEF 7 M2 Greek 8 M2 Turkish 9 M2 Arabic A M700 European QWERTY B M700 European ABCDEF C M700 Greek D M700 Turkish E M700 Arabic 5 Receipt algorithms M series M2 service instructions 51 5 Service mode 5 5 Configuration tables Bank 4 Digit nx nx Algorithm Weighed venon weighed ve non weighed 0 A 1 1 1 1 0 1 1 B 1 1 1 1 1 1 2 C 1 1 n 1 0 1 3 D 1 1 n 1 n 1 4 E 1 1 n 1 0 0 6 Receipt for
7. 2 8 Use Previous or Next arrows to select the information that field is to display e g Unit Price D Max 15kg Min 100g e 5g Avery Berke 24 08 04 11 26 Label Editor Edit Format 8 XI NN ENTER Unit Price 9 Use Previous or Next arrows to select the angle of rotation for the selected field Field PET z Angle of rotation RIA ENTER Unit Price Wax 15kg Min 100g e259 Avery Berke 24 08 04 11 26 Label Editor Edit Format Avery Berke Max 15kg Min 100g e 5g ENTER Default Font 64 M series M2 service instructions 5 13 Label editor menu 5 Service mode 11 Enter the X1 and Y1 distances in mm See field positioning XX Use Previous and Next arrow keys to select between X1 amp Y1 Avery Be ki Max 15kg Min 100g e 5g Re aee T DAE 8 a s 6 HAS ENTER X1Y1 1 7 26 1 aa X1 distance from left Y1 distance from top 12 Enter the X2 and Y2 distances in mm See Field position notes on page 67 Use Previous and Next arrow keys to select between X2 amp Y2 TR Max 15kg Min 100g e 5g lt Avery Berke 24 08 04 11 26 Label Editor Edit Format 8 oog ENTER Re cog X2Y2 11 7 10 9 X2 distance from right Y2 distance fr
8. Advantage IP Address Logos Label formats Calibration Gravity Configuration banks Euro conversion rate Print density Number of receipts and trans Distance from sensor to printhead LCD contrast Modem on off Modem initstring Service PIN Diagnostic log size Audit mode Distance printed mm Delete File Reset to 88 200 100 5 Reset to 0 Reset to 3001 Reset to 255 0 0 0 Reset to 0 0 0 0 disabled Reset to 0 0 0 0 disabled All user logos deleted Reset to default settings Unchanged Unchanged Reset to default settings except for digit 1 bank 1 Reset to 1 00 Reset to 5 Reset to 20 receipts and 8 transactions Reset to 48 5mm Reset but no change until machine is switched off and on Reset to disabled Reset to ATMOS0 1V1X4 amp K38 amp D0 1 Reset to 9467 Reset to small Enabled Reset to zero This will delete the PLU file M series M2 service instructions 71 5 Service mode 5 14 Service setup Set Trans Memory Set transaction memory transaction storage This allows you to set the amount of memory allocated for transactions and receipts See Memory setting guidelines on page 73 Set Accounts memory 0 999 Set the maximum number of customer accounts which can be used Set Trac Memory Set the traceability storage capacity Number of panels 0 9999 Number of totals records 0 9999 For more information on traceability see the separate user instruction books
9. Disabled Link to Pin 16 126 M series M2 service instructions 9 1 Main board 9 Module information 15 amp 16 Backlight disable OVD Link to pins 13 amp 14 as required to disable display backlight 9 1 5 Hardware compatibility Compatible with all software and hardware 9 1 6 Special precautions Failure to set the correct printer type will result in damage to the printhead M series M2 service instructions 127 9 Module information 9 2 Display PCB This PCB is used for both customer and vendor displays 9 2 Display PCB 1 2 1 Connector Display data loom to main board 2 Links Display type select Link settings E TAAR Link position Function ORNE Vendor Customer Not applicable Not applicable Not applicable Not applicable 128 M series M2 service instructions 9 2 Display PCB 9 Module information Backlight The backlight can be enabled disabled using links on the main board See page 125 M series M2 service instructions 129 9 Module information 9 3 Power supply 9 3 Power supply Sits on the underside of the scale in a compartment within the scale base 5 6 1 2 3 4 N Mains Live to switch
10. Note Cable lengths 140 10 5 Network setup 141 10 5 1 Auto configure 141 10 5 2 Manual network configuration 142 10 5 3 Removing a scale 145 10 6 Using the network map 146 10 7 Backup server operation 147 10 8 Local mode 149 10 9 Adding a machine to a CX Advantage network 150 11 Modem operation 153 11 1 Modem setup 153 11 2 Setting up a dial up account on the PC 156 Manual setup 157 11 3 Modem connection 158 11 3 Modem adaptor cable 158 Standard modem loom 158 Index 159 M series M2 service instructions 7 M series M2 service instructions 1 1 1 2 1 3 1 4 1 5 1 6 1 Safety Installation and Service Electrical installation Risk of electric shock Additional service precautions Replacing batteries Safe handling ESD handling precautions M series M2 service instructions 9 Installation and Service 1 Safety 1 1 1 2 Safety Installation and Service THE EQUIPMENT CONTAINS NO USER SERVICABLE COMPONENTS Installation and maintenance of the equipment must only be carried out by trained and authorised personnel Electrical installation The mains lead must be connected to a supply outlet with a protective earth contact The electrical supply at the socket outlet must provide over current protection of an appropriate rating Pluggable equipment must be installed near an easily accessible socket outlet Permanently connected equipment must have a readily accessible disconnect device
11. incorporated in the fixed wiring For your protection all mains 110V or 230V equipment used out of doors or in wet or damp conditions should be supplied from a correctly fused source and protected by an approved ground fault protection device RCD GFCI etc IF INDOUBT SEEK ADVICE FROM A QUALIFIED ELECTRICIAN Risk of electric shock This equipment is powered by a mains voltage which presents an electric shock hazard Always completely disconnect the power supply e Before removing the machine cover s e Before performing any routine maintenance e Before cleaning the machine M series M2 service instructions 11 1 Safety 1 3 Additional service precautions 1 3 Additional service precautions A e When the covers are removed do not apply power to the unit unless specifically instructed to do in this handbook e When working on live equipment exercise great care use insulated tools and test equipment and do not work alone e When testing or fault finding exercise extreme care Ensure that any test equipment used is in good condition and capable of withstanding the existing voltages e All tools used must have insulated handgrips Test probes and jumper leads must be in good condition with adequate insulation Test probes with claw ends and jumper leads must not have insecure parts that may fail during use Replacing batteries CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISP
12. vendor displays 6 7 1 Front cover nose cone Removal of the front cover allows access to the vendor display and keyboard Service notes When removing the front cover slacken the screw 1 securing it to the printer chassis There is no need to remove this screw When removing the cover lift the retaining tabs 2 from the underside of the scale using a screwdriver M series M2 service instructions 85 6 Service procedures 6 7 Front cover vendor displays 6 7 2 Vendor display amp keyboard Service notes Remove the front cover for access to the display and keyboard PCBs See page 85 The keyboard is secured with 7 x sems screws When replacing the assembly enure that you connect the earth braid between the display assembly and I O chassis 86 M series M2 service instructions 6 7 Front cover vendor displays 6 Service procedures Replacing a key switch Defective switches on a keyboard may be replaced as follows 1 Carefully remove the cover plate retaining the floating buttons in their recesses 2 De solder the defective switch and remove it taking care not to damage any tracking 3 Fit the new switch taking care not to damage the legs and solder it in place 4 Replace the cover plate and floating buttons M series M2 service instructions 87 6 Service procedures 6 8 Column mounting M200 300 400 6 8 Column mounting M200 300 400 Se
13. 08104 11 26 Service Mode Site Gravity 9 81287 Site Gravity Note This is the gravity factor for the location where the machine is to be used Bloc ENTER Que mee M series M2 service instructions 55 5 Service mode 5 8 Service PIN 5 8 Service PIN You can change the four digit restricted service access PIN from this menu Only change the PIN if you think that the user knows the service PIN and is tampering with the machine s configuration 56 M series M2 service instructions 5 9 Euro setup menu 5 9 Euro setup menu 5 9 1 Euro rate and Euro symbol 5 Service mode The Euro rate and symbol setup options are used to configure the Euro as a secondary currency Euro Rate amp Symbol Procedure 1 Ensure you are in full service mode see page 38 2 Select Euro Setup from the available options 3 Press ENTER to select Euro Rate ENTER Avery Berkel gt Max 15kg Min 100g e 5g 24 08 04 11 26 Service Mode Euro Setup 0 67 Euro Rate 4 Enter the required value for the Euro currency lt Aery Berkel gt Max 15kg Min 100g e 5g 24 08 04 11 26 Service Mode Euro Setup 0 67 Euro Rate Note Use the Previous Next arrows to position the decimal point ENTER 5 Use the Previous Next arrows to select Euro Symbol Avery Berkel gt
14. 53 Key 63 75 Time 09 51 53 Key 34 76 Time 09 51 53 Key 15 77 Time 09 51 53 Key 27 78 Time 09 51 53 Key 45 Comms log This prints a report showing the history of the scale network traffic Log number aa am Key number 74 09 51 53 Sent Packet 36 Bytes in Packet SCALE INQUIRY Request 00 00 00 24 00 00 00 F 1 00 00 00 00 00 00 00 02 FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 00 M series M2 service instructions 43 5 Service mode 5 4 Diagnostics Set log size This option sets the size of the log If you select a different log size then you must cold start the machine Log size options are None No logs will be stored Small 100 events Uses 30K of the available memory Medium 500 events Uses 160K of the available memory Large 1000 events Uses 650K of the available memory Huge 1000 events Uses 650K of the available memory Note A larger log size will reduce the amount of memory that can be used for PLUS These require a RAM expansion board to be fitted 44 M series M2 service instructions 5 5 Configuration tables 5 Service mode 5 5 Configuration tables The configuration tables determine many of the scale s operating parameters Configuration Bank 1 Bank 2 lt Avery Berkel gt ne tae i Digit number 11 Bank number 7 Value 030112012300000 Software version 5 0 Bank 1
15. Digit 1 Capacity Not available in restricted access mode 0 Not Used F 150kg x 50g std 1 25lb x 1 80z std G 300kg x 100g std 2 30Ib x 0 01 std H 6kg x 1g low 3 50lb x 0 01 std 1 6kg x 2g low 4 6kg x 1g std J 6kg AVR low 5 6kg x 2g std K 12kg x 2g low 6 6kg AVR std L 15kg x 5g low 7 12kgx 2g std M 15kg AVR low 8 15kgx 5g std N 25kg x 5g low 9 15kg AVR std O 30kg x5g low A 25kgx5g std P 30kg AVR low B 30kg x5g std Q 60kg x 20g low C 30kg AVR std R 150kg x 50g low D 30Ib 15kg std S 300kg x 100g low E 60kg x 20g std T 60kg x 10g low 2 Tare system 0 Free 4 Free Stored 1 Free Graduated 5 Free Graduated Stored 2 Free Cumulative Graduated 6 Free Cumulative Graduated Stored 3 Free Cum Grad Proportional 7 Free Cum Grad Prop Stored M series M2 service instructions 45 5 Service mode 5 5 Configuration tables 3 Tare display 0 No tare display 2 Separate tare display only 1 Negative weight display 3 Separate tare and negative weight 4 Minimum weight disturbance 0 1 division 2 10 divisions 1 4 divisions 3 20 divisions 5 Bleep behind zero over balance lost 0 Disabled 1 Enabled 6 Numeric entry timeout 0 Disabled 1 Enabled 7 PLU auto recall timeout 0 None 3 0 3 Seconds 1 0 6 Seconds 4 0 4 Seconds 2 1 0 Seconds 5 0 5 Seco
16. PPP link is authenticated and established M series M2 service instructions 155 11 Modem operation 11 2 Setting up a dial up account on the PC 11 2 Setting up a dial up account on the PC In order to communicate with the Mosaic machine via a modem a dial up account must be set up on the PC with the correct parameters The procedure for doing this differs between the various versions of Windows Before setting up the account you must 1 2 4 Check that the PC has a correctly installed modem Ensure that Windows Dial Up Networking is installed on the PC Check the Windows documentation for how to do this Ensure TCP IP protocol is enabled Check the Windows documentation for how to do this Create a dial up networking account on the PC Setup using MX050 Recommended MX050 can be used to setup the PC The MX050 software will prompt the user for the following items Phone book name Scale username must match username defined on the machine Scale password must match password defined on the machine Phone number The remaining items are set up automatically 156 M series M2 service instructions 11 2 Setting up a dial up account on the PC Manual setup 11 Modem operation When creating the dial up account manually you must also set up these items Baud rate 38400 Data bits 8 Parity None Stop Bits 1 Hardware flow control Enable Mode
17. call Note Some modems may use a command other than amp K3 to enable CTS RTS handshaking Check the modem manufacturer s documentation and if necessary use the Edit Initstring function to modify the initstring Note When using the Edit InitString Menu the last character in the initstring must be a linefeed Edit initstring Allows you to edit the initstring to suit a particular modem The edited initstring is sent to the modem and the modem will then either respond with OK or ERROR to this new string If the modem responds with OK then the machine will tell the modem to store away this setting in the modems user profile 0 This profile 0 is non volatile memory therefore the 154 M series M2 service instructions 11 1 Modem setup 11 Modem operation modem can now be switched off and on and it will retain the new initstring The initstring and the modem response will be logged in the System log It is recommended that this is checked to ensure the modem accepted the string as OK Reset InitString This will reset the Initstring to the factory default string Test modem link This checks that the modem and the link to it are working Test PPP link This checks whether the machine is linked to a remote PC via the modem If the machine displays PPP link up the modem is working and someone has dialled up this machine from a remote PC and the password Username has been accepted and the
18. com Website www averyweigh tronix com
19. connection M series M2 service instructions 115 8 Schematic Wiring diagrams 8 1 External connections 8 1 2 Scanner connection The scanner should be connected to serial port 2 9 way D plug front view 12345 00000 OOOO 6 7 8 9 Serial settings as follows 9600 Baud No parity 1 stop bit Not connected TX from scanner scale input RX from scanner scale output Not connected OV Not connected Do not connect Do not connect Oo oy A j N gt 5V supply from scale Shell GND The scanner must be configured to interpret EAN UPC family barcodes or Code 39 barcodes The type of barcode will depend on the application to be used Refer to the instructions supplied by the scanner manufacturer for details on how to do this 116 M series M2 service instructions 8 2 Internal connections 8 2 Internal connections 8 2 1 Power and printer 240V to 240V from Mains switch Mains switch Fe we tener el N L N L To chassis LI Power supply Main Board SSS m 8 Schem
20. straight through i e Pin2 Pin2 etc 9 way D type Plug at one end socket at the other Function RX to scale scale input 6789 RTS from scale scale output 9876 Note All other pins are not connected 158 M series M2 service instructions Index Numerics 10 BaseT 72 10 100 BaseT 72 110V 11 2 scale network 138 230V 11 A Accounts memory 72 Add function 46 Auto configure 141 B Backup server 147 Batteries replacing 12 C Cable clamp 26 Cable lengths 140 Cable management 26 Calibration menu 54 Capacity 45 Cleaning the print head 97 Client 138 Clone data 61 machine 60 Cold Start 70 Column mounting 88 Comms log 43 Comms log 42 Configuration 45 Configuration menu 45 Configuration menus 38 Index Configuration tables sw version 5 0 45 Configure networks 141 Connection modem 158 Connections external 115 internal 117 Country configuration 50 Cover 81 Cross 81 Currency symbol 47 50 Currency text 72 Customer display chassis 84 exploded view 108 CX Advantage network 150 Data clone 61 145 DCU converter 27 Decimal places 47 DHCP 141 144 Diagnostic logs 42 Diagnostics 41 factory reset 70 initialise machine 70 keyboard test 41 printer setup 69 weighing test 41 Dial up account 156 Dip switch 125 Display 31 column mounting 88 PCB 128 Displays 31 M series M2 service instructions 159 Index schematic 118 Documentatio
21. 0 Networks e clear all transactions e clear all totals If a server already exists on the network then e The new server becomes the back up server An existing back up server will revert to client status If you change a back up server to be a server the old server becomes the back up Note See section section 10 7 Backup server operation for more information Network dump For a group of scales all sharing the same network ID this option synchronises all data held at the client machines with that of the server M c Setup dump This option transfers all machine information not system data to the specified scale Advance settings If you are installing a scale to an established network then you must gather information about the network The easiest way to do this is to use an existing machine to print a test report press the test key twice The settings of the new machine must be set so it will communicate with the existing machines on the network IP Address Sub net mask The IP address of the machine consists of two parts the network address and the machine address The network address must be the same as all the other machines on the same network and the machine address must be different from the other machines on the same network M series M2 service instructions 143 10 Networks 10 5 Network setup The network address depends on which sub net mask is used for example for an IP address
22. 00 M410 M420 19 2 6 M651 20 3 Installation 23 3 1 Kit list 23 3 2 Installation precautions 24 3 2 1 Installation location 24 3 2 2 Handling precautions 24 3 3 Levelling the scale 25 3 4 Cable management 26 3 5 DCU converter 27 3 6 Self service keyboard installation M300 28 M series M2 service instructions 3 4 Displays amp Keys 31 4 1 Display 31 4 2 Keys 32 5 Service mode 37 5 1 Service mode overview 37 5 2 Enter Exit service mode 38 5 2 1 Full service access 38 5 2 2 Restricted service access 39 5 2 3 Exit service mode 39 5 3 Navigating service menus 40 5 4 Diagnostics 41 5 5 Configuration tables 45 5 5 Country configuration 50 5 6 Calibration 54 5 7 Site gravity 55 5 8 Service PIN 56 5 9 Euro setup menu 57 5 9 1 Euro rate and Euro symbol 57 5 9 2 Euro wizard 58 5 10 Clone machine 60 5 11 Data clone 61 5 12 Label editor menu 62 5 13 Label editor menu 63 Note Restore Format 68 5 14 Service setup 69 5 15 Memory setting guidelines 73 5 15 1 Set Trans Memory 73 Settings notes 1 Single servers 74 Note Settings notes 2 Dual servers 75 Consolidation of dual servers 75 M series M2 service instructions 6 Service procedures 79 6 1 Power up Power down 79 6 2 Calibration 80 6 3 Top cover and cross 81 6 4 Left cover 82 6 5 Rear cover M100 83 6 6 Customer display chassis 84 6 7 Front cover vendor displays 85 6 7 1 Front cover nose cone 85 6 7 2 Vendor display amp keyboard 86 6 8 Colum
23. 5 3 Removing a scale A scale can be removed from the network using the following option Manager mode gt gt Communication gt gt Machine ID In brief To remove a client scale from the network Go to the client to be removed and set the machine ID to 0 This will remove the client from the network and also inform the server of the change To remove a scale that is already off line fault reported at the server 1 Goto the server and view the network map 2 Press Enter to accept the map 3 Press Yes to save the change and clear the fault M series M2 service instructions 145 10 Networks 10 6 Using the network map 10 6 Using the network map The network map shows the status of all the machines in the network group a Pa Max 15kg Min 100g e 5 S Server lt Avery Berkel gt 24 08 04 12 iS B Back up server Manager Mode Communication Network Map C Client O Off line E PLU file error 1 16 X No machine present L Local mode SCCXXXXCCXXXCXXX G Link to CX Master Press Enter to display the second series of machines 17 31 Press Enter again to accept the map Note If a machine has been removed from the network pressing Yes to save will remove it from the network map 146 M series M2 service instructions 10 7 Backup server operation 10 Networks 10 7 Backup server operation The backup server is a backup of the primary server It is synchron
24. 6 3 Top cover and cross Service notes Open the print door before removing the top cover Top cover is secured by 9 screws one of which is covered by a security seal self adhesive label M series M2 service instructions 81 6 Service procedures 6 4 Left cover 6 4 Left cover Service notes Removal of the left cover allows access to I O board It is held in place between the front and rear display covers and secured by 2 screws When removing the cover lift the retaining tabs 1 from the underside of the scale using a screwdriver 82 M series M2 service instructions 6 5 Rear cover M100 6 Service procedures 6 5 Rear cover M100 Service notes In order to access the customer display it is necessary to remove of the rear cover Secured by 2 x screws When removing the cover lift the retaining tabs 1 from the underside of the scale using a screwdriver Scales with tower displays have a different rear cover However its position fastening are the same M series M2 service instructions 83 6 Service procedures 6 6 Customer display chassis 6 6 Customer display chassis Service notes The customer display forms the rear cover See page 83 See Display PCB on page 128 for display hardware information 84 M series M2 service instructions 6 7 Front cover vendor displays 6 Service procedures 6 7 Front cover
25. ES To use the C400 DCU you must have an adaptor cable part number 70734 970 All data will be stored as per application software v3 5 Data using features from later sw versions will be lost M series M2 service instructions 27 3 Installation 3 6 Self service keyboard installation M300 3 6 Self service keyboard installation M300 The self service keyboard is supplied as a separate item It must be connected before the scale will operate Figure 3 2 Column mounted display fixing arrangement 1 Align the column base near to its proper location 2 Make the connection between the cables 3 Secure the column to the scale base using the 3 x socket screws and spring washers provided Note After installation you may need to configure the keyboard from within the manager mode Refer to the operating instructions and separate menu sheets for more details 28 M series M2 service instructions 4 1 Display 42 Keys 4 Displays amp Keys M series M2 service instructions 29 30 M series M2 service instructions 4 1 Display 4 Displays amp Keys 4 Displays amp Keys 4 1 Display 7 8 50 Tare A 2 68 7 5 Cottage Cheese Figure 4 1 Typical weighing display Date amp time Metrologic information Status icons Weight information Net tare weight Product description PLU text Price per unit NO aA 8 WN gt Price of goods M serie
26. M series M2 service instructions 147 10 Networks 10 7 Backup server operation If both servers have failed the client will ask if the user wishes to enter local mode on confirmation all totals and transactions will be cleared from the client local memory The first transaction or total request for each operator on the local machine will display a warning to re enter transactions 148 M series M2 service instructions 10 8 Local mode 10 Networks 10 8 Local mode Local mode operation If a client scale becomes disconnected from the server e g because of a network fault It will operate in local mode A machine operating in local mode will generate and store totals receipts and transactions locally Local mode recovery When the network is restored the server will recover transaction data from all machines in local mode and restore all local machines as clients The server will then re generate the local machine totals using the transaction data collected Note If the local mode machine fails to store all transactions e g because of insufficient memory then the totals generated by the server will be incorrect Transaction memory in local mode For a scale operating in local mode the transaction memory stores both live and cleared transactions until the server is back on line and able to synchronise the data It is therefore important that sufficient transaction memory is allocated See Memory setting gu
27. Network Setup Allows you to select the ethernet connection speed 10 BaseT Fixed The scale will be fixed to a 10Mbit connection speed 10 100 BaseT Auto The scale will auto select either 10Mbit or 100Mbit connection speed depending upon the network capability See also Networks on page 137 Currency text The user defined currency text is 3 digit field that can be used instead of the default currency text as set in config bank 2 digits 5 amp 6 See Configuration tables on page 45 for more information Note To use this user defined currency text set config bank 2 digits 5 amp 6 to 00 72 M series M2 service instructions 5 15 Memory setting guidelines 5 Service mode 5 15 Memory setting guidelines Note Changing memory settings will induce a cold start and should therefore be done before other customer data is set 5 15 1 Set Trans Memory Receipt and transaction memory Service setup Printer Network Currency Setup Serial Config Setup setup text capacity number wizard Each machine will store transactions according to the Set Trans Memory option selected from within the Initialise M C menu You can set the following Num Receipts Default 20 The max number of receipts stored Num Trans Recpt Default 8 Max 99 The max number of individual transactions stored for each receipt Audit settings The Trans memory required is closely associated with the Aud
28. OSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Safe handling When lifting moving or supporting the machine take its weight into consideration ESD handling precautions When handling printed circuit boards and electronic components observe the following ESD handling precautions e Wear an earthed antistatic wrist strap e Ensure that all electronic components boards are stowed appropriately by use of conductive antistatic work surfaces and packaging 12 M series M2 service instructions 2 1 2 2 2 3 2 4 2 5 2 6 M100 M200 M202 M300 M400 M410 M420 M651 2 Model range M series M2 service instructions 13 2 1 M100 2 Model range 2 Model range 2 1 M100 Weigh pan Vendor display Printer door 1 2 3 Keyboard 4 5 Printer ticket mouth Customer display on rear of machine not shown M series M2 service instructions 15 2 Model range 2 2 M200 2 2 M200 Weigh pan Vendor display Keyboard Column mounted customer display on rear Printer door 1 2 3 4 5 6 Printer ticket mouth 16 M series M2 service instructions 2 3 M202 2 Model range 2 3 M202 Vendor display Weigh pan Keyboard Column mounted customer display on rear Printer door 1 2 3 4 5 6 Printer ticket mouth M series M2 service instructions 17 2 Model range 2 4 M300 2 4 M300 GO LE QG Ne Self se
29. allation precautions 3 2 Installation precautions 3 2 1 Installation location Make sure that the work surface is firm steady and free from Vibration and draughts CAUTION To avoid the risk of RSI Repetitive Strain Injury it is important to ensure that machine is placed on a surface which is ergonomically satisfactory to the user In cases where usage is prolonged we recommend frequent breaks for the user 3 2 2 Handling precautions Mis handling of the scale can affect the scale s ability to weigh accurately x w vay 24 M series M2 service instructions 3 3 Levelling the scale 3 Installation 3 3 Levelling the scale Adjust the scale s feet until the spirit level indicates that it is level x OX M series M2 service instructions 25 3 Installation 3 4 Cable management 3 4 Cable management In order to protect cables from being accidentally pulled out and damaged all cables from the machine should be held in place using the cable clamp s shown below Cable clamp locations Cable clamp Underside of scale Figure 3 1 Cable clamps 26 M series M2 service instructions 3 5 DCU converter 3 Installation 3 5 DCU converter CAUTION NOT RECOMMENDED THE DCU CONVERTER IS NOT FULLY COMPATIBLE WITH M2 SCAL
30. ansaction stores should be set according to the length of trail required 74 M series M2 service instructions 5 15 Memory setting guidelines 5 Service mode Settings notes 2 Dual servers Linear Circular Buffer The server buffer can be set to either linear or circular Manager mode gt gt Audit gt gt Server buff mode Set to linear If totals and or audit trail integrity is vital The number of receipt stores and transaction stores will then determine how long trading can continue before an audit full condition is reached Set to circular If the ability to continue trading is more important The number of receipt amp transaction stores will then dictate after how long information will start to be overwritten The buffer type is set within manager mode See the separate user guide part 2 for more information on circular linear buffers See the separate User guide part 2 for more information Consolidation of dual servers When communications between dual servers breaks down both will continue as servers potentially with clients As trading continues on both totals receipts and transactions will be generated When the servers are reunited transactions and receipts will be consolidated so that both servers will now have a complete set of receipts and transactions Totals data will not be collected It will be regenerated from the receipt and transaction data NB For server consolidation audi
31. atic Wiring diagrams LL _ Printer chassis M series M2 service instructions 117 8 Schematic Wiring diagrams 8 2 Internal connections 8 2 2 M100 loadcell displays and keyboard Customer Display HH Into underside of main board I O Board Main Board e 1 Vendor Display T103 Loadcell Keyboard 118 M series M2 service instructions 8 2 Internal connections Loadcell terminations 8 Schematic Wiring diagrams Terminal block Main board pl Ext Gn To loadcell lt 1 Sigt wy 2p Sig Re p Ex Bk M series M2 service instructions 119 8 Schematic Wiring diagrams 8 2 Internal connections 120 M series M2 service instructions 9 1 9 2 9 3 9 4 9 5 9 Module information Main board Display PCB Power supply I O board T103 Loadcell M series M2 service instructions 121 122 M series M2 service instructions 9 1 Main board 9 Module information 9 Module i
32. cAvery Berkel M Series M Technology Retail Scales M1XX M2XX M3XX M4XX M6XX Service Instructions ENGLISH 76104 186 Issue 0 28 01 2004 LRU NOUO OUIA ANE MA VELO EN ATEN Avery Berkel Limited 2005 All rights reserved The information contained herein is the property of Avery Berkel Limited and is supplied without liability for errors or omissions No part may be reproduced or used except as authorised by contract or other written permission The copyright and the foregoing restriction on reproduction and use extend to all media in which the information may be embodied Trademarks and acknowledgements Avery Avery Berkel Avery Weigh Tronix are registered trademarks in certain jurisdictions and owned and registered by companies within the Avery Weigh Tronix Group All brands and product names used within this document are trademarks or registered trademarks of their respective holders IMPORTANT When programming or configuring the equipment you must ensure that you comply with all relevant standards and legislation The example settings given in this book may not be legal for trade with the public Contents page no 1 Safety 11 Installation and Service 11 1 1 Electrical installation 11 1 2 Risk of electric shock 11 1 3 Additional service precautions 12 1 4 Replacing batteries 12 1 5 Safe handling 12 1 6 ESD handling precautions 12 2 Model range 15 2 1 M100 15 2 2 M200 16 2 3 M202 17 2 4 M300 18 2 5 M4
33. d to nearest 25 4 Round to nearest 50 3 Number of decimal places 0 No decimal places 3 3 decimal places 1 1 decimal place 4 0 on unit price 1 on total price 2 2 decimal places 5 Thousands separators 4 Punctuation 0 Decimal point 1 Comma 2 Inverted comma 5 amp 6 Currency symbol M series M2 service instructions 47 5 Service mode 5 5 Configuration tables Bank 2 Digit 00 User defined see 15 D 31 bt 47 LL page 72 16 RM 32 Pts 48 RO 01 17 L 33 EEK 49 QR 02 18 N 34 Lt 50 SR 03 R 19 Esc 35 51 YR 04 F French 20 Pta 36 Eur 52 Ft 05 Kr 21 Rp 37 R 53 kn 06 DM 22 mk 38 B 54 Lm 07 S 23 PX 39 C 55 Ksh 08 Fr 24 SR 40 Q 09 f 25 zt 41 TL 10 Lit 26 Kc 42 F Belgian 11 P 27 SK 43 BD 12 E 28 kr 44 LE 13 K 29 DHS 45 JD 14 M 30 Won 46 KD 7 Receipt rounding 0 Round to nearest 1 2 Round to nearest 10 1 Round to nearest 5 3 Round to nearest 25 4 Round to nearest 50 8 Auto subtotal display 0 Disabled 1 Enabled 9 Subtotal timeout 0 1 Second 3 4 Seconds 1 2 Seconds 4 5 Seconds 2 3 Seconds 10 Not used 0 Dot Monitor Off Dot Save Off Default 1 Dot Monitor On Dot Save Off 30 minute nag message 2 Dot Monitor On Dot Save Off 4 hour nag message 3 Dot Monitor On Dot Save On 30 minute nag message 4 Dot Monitor On Dot Save On 4 hour nag message 11 Date 1 field on ha
34. ditor menu Label editor menu Service setup Memory setting guidelines M series M2 service instructions 35 36 M series M2 service instructions 5 1 Service mode overview Service mode 5 Service mode CAUTION When programming the scale you must ensure that you comply with all relevant standards The example settings given in this book may not be legal for trade 5 1 Service mode overview By setting the scale into service mode many aspects of the scale may be config ured Service Mode T T T T T T T Diagnostics Configuration Country Calibration Site Service Euro Clone Data Label Service config gravity PIN setup machine clone editing setup Diagnostics I I I Weighing Keyboard Network Serial Diagnostic test test test Configuration Country config Calibration Bank 1 Bank 2 Bank 3 Bank 4 Factory gravity Site gravity Service PIN Euro setup Euro Euro Euro rate symbol wizard Clone machine Data clone Label editor I T Copy Edit Restore List format format format format Service setup T T T T l Printer Initialise Network Currency Setup Serial Config Setup M C setup text capacity number wizard M series M2 service instructions 37 5 Service mode 5 2 Enter Exit service mode 5 2 Enter Exit service mode There are two service mode levels available Full service access Full access to all service options including calibration Restricted service access L
35. ditor menu 5 Service mode 5 13 Label editor menu This menu allows you to create and edit up to 100 label formats Each label can have up to 26 fields on it Copy Format This menu allows you to create an identical copy of an existing label format The copy could then be modified using the Edit Format option see below Edit Format This menu allows you to edit the fields that appear on the selected label Note Use the List Format function to print the current settings Ensure you are in full service mode see page 38 Select Label Editor from the available options Select Label Editor from the available options Select Edit Format Enter the number of the label format to be edited e g 12 ay BR ND Avery Berkel Max 15kg Min 100g e 5g 24 08 04 11 26 Edit Format eee ENTER Label Format Qu ooo 6 Use Previous or Next arrows to select the angle of rotation for the text amp graphics on the label pe Max 15kg Mi Avery Berke 24 06 04 11 26 Label Editor 0 ENTER Label Rotation M series M2 service instructions 63 5 Service mode 5 13 Label editor menu 7 Enter the number of the field to be edited e g 8 Po Max 15kg Min 100g e 5g Avery Berke 24 08 04 11 26 Label Editor Edit Format 9 8 4 5 6 2 3 ENTER Enter Field
36. e the base unit O O 1 Loom to main PCB 134 M series M2 service instructions 10 1 10 2 10 3 10 4 10 5 10 6 10 7 10 8 10 9 10 Networks Introduction Typical network Network protocol Wiring terminations Network setup Using the network map Backup server operation Local mode Adding a machine to a CX Advantage net work M series M2 service instructions 135 136 M series M2 service instructions 10 1 Introduction 10 Networks 10 Networks 10 1 Introduction m I FR A network allows a number of scales to be connected together Scales on a network can share resources and information operators PLUS etc Networked scales are assigned to groups The network can contain up to 99 groups each having up to 31 scales See page 138 The machines can be connected to either one physical network hub or several M se
37. es M2 service instructions 10 5 Network setup 10 Networks 10 5 Network setup The network settings are configured from within manager mode To enter manager mode 1 Enter service mode see page 38 2 Press the home key on the programming overlay For more detailed information on the manager menu operation see the separate user instructions part 2 Set up notes For DHCP networks set the IP address at each scale to 0 0 0 0 IP addresses will then be allocated by the DHCP server for the network For new installations using Auto configure to install machines to a network is a very quick way of getting all the machines working Where auto configure is not suitable you can also manually alter each machine s network settings 10 5 1 Auto configure Can be used to set up a stand alone network of scales straight out of the box Auto configure will Detect all the machines that are connected to the network and have the same network ID If there are no servers it will make the machine that you are using into the server The machine ID will be made into ID1 or the next available ID number The server will then find each client machine in turn and give it a machine ID If a server already exists then the machine you are using will become a client machine and be given the next available machine ID M series M2 service instructions 141 10 Networks 10 5 Network setup Notes
38. etup Modem Modem Modem Edit Reset Test Modem Test PPP On Off Username password InitString InitString link link The modem settings are configured from within manager mode To enter manager mode 1 Enter service mode see page 38 2 Press the home key on the programming overlay For more detailed information on the manager menu operation see the separate user instructions part 2 Modem username and password To establish a link between the remote computer and the scale the username and password at the scale must match exactly those used to set up the dial up account on the PC M series M2 service instructions 153 11 Modem operation 11 1 Modem setup There are 2 new menus in the machine to allow Username and Password to be entered Note They are stored in battery backed memory in the machine and are case sensitive Default username manager Default password password Initstring When the machine is switched on providing the modem is enabled it will send its default Initstring to the modem This configures how the modem will behave Default initstring is AT MO S0 2 V1 X4 amp K3 amp DO Code Description All Initstrings must start with AT it is short for AT tention Mute the loudspeaker answer incoming calls after 2 rings respond with verbose replies advanced result codes enable hardware handshaking with CTS and RTS ignore DTR therefore always answer incoming
39. idelines on page 73 M series M2 service instructions 149 10 Networks 10 9 Adding a machine to a CX Advantage network 10 9 Adding a machine to a CX Advantage network M series machines may be integrated into an existing CX Advantage machine network Only M series machines set to server status will communicate with CX Advantage machines so you must set the Advantage IP address at a server machine M series machines can only communicate with CX Advantage machines fitted with an ethernet comms controller When performing a scale dump from a M series machine to a CX Advantage machine only the PLU file will be copied 150 M series M2 service instructions 10 Modem operation 10 1 Modem setup 10 2 Setting up a dial up account on the PC 10 3 Modem connection M series M2 service instructions 151 152 M series M2 service instructions 11 1 Modem setup 11 Modem operation 11 Modem operation The scale can be connected to a modem via serial port 1 Note The modem and the MX050 both share Serial port 1 consequently the machine has to be set to use one or the other It is not possible to use both together Modem protocol When enabled the scale can use the modem to talk to any remote PC using the industry standard PPP protocol Note The machine cannot dial out to a remote PC it waits for an incoming call from a remote PC 11 1 Modem setup Manager Mode Communication Advanced setup Modem s
40. ies M2 service instructions 7 1 M100 Scale body Annotation 7 Exploded views Description MAINS LEAD FOOT ASSY CABLE RETAINER M2 DISPLAY LOOM M2 KEYBOARD LOOM BEZEL MOSAIC KEYMAT ASSEMBLY SMALL DISPLAY STRAP BEZEL WINDOW ADHESIVE BACKED LCD DISPLAY M2 FSTN VERSION FRONT K BD amp TICKET MOUTH ASSY POCKET OVERLAY KEYBOARD OVERLAY UK PH2 LH SIDE ASSEMBLY T103 ASSY 15KG AVR M2 I O BRACKET INPUT OUTPUT PCB ASSY I O BLANKING PLATE M series M2 service instructions 105 7 Exploded views 7 2 M100 Vendor display assembly 7 2 M100 Vendor display assembly 106 M series M2 service instructions 7 2 M100 Vendor display assembly 7 Exploded views M100 Vendor display assembly Annotation Description BEZEL WINDOW ADHESIVE BACKED VENDOR OVERLAY M2 POCKET OVERLAY KEYBOARD OVERLAY UK PH2 BEZEL MOSAIC KEYMAT ASSEMBLY SMALL LCD DISPLAY M2 FSTN VERSION SINGLE 250 EARTH TAG EARTH STRAP EARTH STRAP FRONT KEYBOPARD AND TICKET MOUTH ASSY M3x10 REC PAN HD SCR INTEG STE DISPLAY STRAP M2 KEYBOARD LOOM M3X8 REC PAN HD SCR SEMS SPRI M series M2 service instructions 107 7 Exploded views 7 3 M100 Customer display assembly 7 3 M100 Customer display assembly 108 M series M2 service instr
41. imited access to certain service options excluding calibration Note For all service options you will need the programming overlay on the keyboard 5 2 1 Full service access Full service mode allows unrestricted access to the service configuration menus To enter full service access 1 Switch on the machine 2 Carefully tilt the machine onto its right hand side 3 Break the tamper seal remove the plastic cover and press the service mode button shown below Service mode button Under side of scale 4 When you have finished making changes replace the cover and the tamper seal 38 M series M2 service instructions 5 2 Enter Exit service mode 5 Service mode 5 2 2 Restricted service access Restricted access limits the changes that can be made to the scale Restricted access excludes the following Change the capacity e Change the gravity zone compensation Calibrate the machine To enter restricted service access 1 Switch the machine off and then switch on again 2 Once the machine starts its countdown enter the service PIN Default PIN is 9467 Note To change the service PIN see Service PIN on page 56 5 2 3 Exit service mode To exit service access Press the Home key to enter manager mode and again to enter operator mode oo x2 M series M2 service instructions 39 5 Service mode 5 3 Navigating service menus 5 3 Navigat
42. ing service menus To navigate the menus use the following keys Enter Select item Enter value Back Move up one menu level Previous Select previous item Next Select next item Quick save Save data entered up to this point Home Exit Enter manager mode Exit service mode Numeric keypad Select numbered menu item 40 M series M2 service instructions 5 4 Diagnostics 5 Service mode 5 4 Diagnostics Diagnostics Weighing Keyboard Network Serial Diagnostic test test test test logs The diagnostics menu allows you to perform a number of tests Weighing test Displayed weight 24 08 04 11 26 Max 15kg Min 100g e 5g Sub divisions Diagnostics Actual weight number of divisions Weighing test Keyboard test Avery Berke Haea Select keyboard size Service Mode Diagnostics Keyboard Test KW 65 Standard 65 117 Self service ENTER Number of Keys Press each key on the keyboard in turn starting from the bottom right and working towards the left for each row of keys Press the same key three times to exit test Note The Enter key is made up of two keys Network test This tests the scales network connection is working properly The scale will talk to another device on the network over a number of cycles A successful test indicates that the network card and configura
43. ions 99 6 Service procedures 6 14 Printer servicing 100 M series M2 service instructions 7 1 7 2 7 3 7 4 7 Exploded views M100 Scale body M100 Vendor display assembly M100 Customer display assembly Cassette printer assembly M series M2 service instructions 101 102 M series M2 service instructions 7 Exploded views 7 1 M100 Scale body Exploded views M100 Scale body 7 7 1 103 M series M2 service instructions 7 Exploded views 7 1 M100 Scale body M100 Scale body Annotation 01 Description WEIGHPAN 02 M3 X 8 REC PAN HD MS SCR BRZN 03 ACCESS PANEL 04 M4 X 8 REC PAN HD MS SCR BRZN 05 TOP COVER 06 M6 X 20 SKT HD CAP SCREW NATUR 07 CROSS RUBBER 08 CROSS RUBBER ADHESIVE PAD 09 CROSS 10 PSU COVER M2 SERIES 10 SWITCH MODE PSU COVER WARNING 11 M4X8 REC PAN HD SCREW SEMS 12 M2 SERIES PSU ASSY 13 LOOM MAINS SWITCH 14 POWER LOOM 15 16 17 MAIN BOARD ASSEMBLY 18 22 23 amp 24 RF PCB KIT 19 MEMORY PCB 25 REAR CUSTOMER DISPLAY ASSY 25 LCD DISPLAY M2 FSTN VERSION 25 CUSTOMER OVERLAY M2 26 DIECAST BASE 27 28 29 PRINTER ASSY M2 29 30 PRINT HEAD WARNING LABEL 29 30 PRINT HEAD ADJUSTMENT LABEL 30 PRINTER DOOR ASSY 31 LIVING HINGE 104 M ser
44. ised with the primary and hence contains identical information It is used as a fail safe for when the primary server is off line If the primary server goes down the backup server will become the primary server When restored the previous primary server will become the backup server The receipt and transaction memory settings on the backup server must be identical to the main server Although the backup and server continuously synchronise the system should not be operated for extended periods with one server switched off If this is the case e g repair the totals transactions and the audit list should be cleared before reinstating a second server to ensure that they are synchronised The date and time of synchronisation start and finish is stored in the system log If you attempt to clear totals or transactions with backup off line a warning message is given If more than one server is set the server that powers up first will be the primary server with the second set to the backup server In the instance of a communications failure between backup and primary servers the backup server will become primary when the cable is reconnected there will be two servers In this instance the first server to detect this will demote the other to backup server The backup server acts as client in terms of clearing totals etc i e the request is sent to the primary server the backup server will also perform the request locally
45. it settings defined within manager mode See the separate user instructions and manager menus sheets for more information Trans memory Client machines The memory allocated should reflect the requirements of the installation Example settings 1 Label Example scale requirements 50 labels per hour 1 transaction per label 8 hours trading required in local mode network fail M series M2 service instructions 73 5 Service mode 5 15 Memory setting guidelines Memory requirements would be Num Receipts 400 Num Trans per receipt 2 Example settings 2 Receipt Example scale requirements 20 receipts per hour Average of 4 transactions per receipt 8 hours trading required in local mode network fail Memory requirements would be Num Receipts 160 Num Trans per receipt 4 Trans memory Server machines Settings notes 1 Single servers For a server receipts are only stored when live prior to being totalised Consequently the maximum number of receipts stored will be the same as the number of operators using the system at any one time Example server requirements 20 operators on system Up to 100 live transactions at any one time assume equal split between operators Memory requirements would be Num Receipts 20 Num Trans per receipt 5 This would also limit the largest receipt on the system to 100 transactions i e 20 x 5 Note If an audit trail is required the number of receipts and tr
46. itched off This board is not suitable for hot connection The RF PCB can be accessed through the inspection cover 1 Screw 3 is used to secure the retainer clip Plug the WLAN PCB 4 into the PCMCIA cradle 2 Configuration For configuration of a WLAN network refer to the separate Manager functions book M series M2 service instructions 91 6 Service procedures 6 11 Loadcell 6 11 Loadcell Service notes Remove top cover cross and main board for access See page 81 For connection details see Loadcell terminations on page T19 92 M series M2 service instructions 6 12 Power supply 6 Service procedures 6 12 Power supply Service notes Ensure scale is isolated from mains supply when servicing the power supply Remove top cover cross and main board for access See page 81 and page 89 M series M2 service instructions 93 6 Service procedures 6 13 I O board and chassis 6 13 1 0 board and chassis Service notes Remove the top cover and cross page 81 main board page 89 and power supply cover page 93 for access to the I O board For hardware details see O board on page 132 94 M series M2 service instructions 6 14 Printer servicing 6 Service procedures 6 14 Printer servicing 6 14 1 Printer chassis and cassette Service notes To remove replace the full printer chassis first slacken front and rear covers
47. m error control Enable Modem compression Enable Server type PPP Windows NT Windows 95 Plus Internet Protocol TCP IP Network protocol TCP IP Settings Server assigned IP address Server assigned name amp server address Server settings Disable modem compression Disable PPP LCP extensions Disable IP header compression Disable user default gateway M series M2 service instructions 157 11 Modem operation 11 3 Modem connection 11 3 Modem connection DORE A Plug 15m max Plug Socket Plug w Ne yf do so mm FN Adaptor Modem loom 9 way D plug front view 123 45 00000 DURS OOOO rom scale scale output 5 oV 7 9 way D socket front view 5 4 3 21 8 CTS to scale scale input 00000 Note All connections are straight through i e Pin2 Pin2 etc OO00 a Modem adaptor cable A short adaptor loom is required together with the standard modem loom i e DTE to DCE loom to connect a modem to serial port 1 9 way D type plug at either end Length A should be as required for the particular situation Standard modem loom 5 cores are required to connect the scale and modem The standard modem loom has a 9 way D type plug at the Modem end and a 9 way D type socket at the end that normally connects to a computer All connections are
48. mats 0 Receipt format 0 Italian format which includes tare weight 1 Receipt format 1 No symbols line symbols printed with transaction data First line contains text and total price Second line contains weight multiplier and unit price item 2 Receipt format 2 As receipt format 2 except total price printed on third line for weighted 3 Receipt format 3 Symbols line First line contains text Second line contains weight multiplier unit item price and total price 4 Receipt format 4 Each transaction contains its own symbols line 5 Receipt format 5 USA receipt format Identical to format 1 except that X and Items are replaced by and pc for non weighed and the symbol is printed just before price kg for weighed goods 6 Receipt format 6 Australian receipt format Identical to format 5 except the description is not allowed to encroach into the total prices column 7 Condensed format 0 Disabled 1 Enabled 8 Change calculation 0 Disabled 1 Enabled 9 Direct entry prepack 0 Disabled 1 Enabled 10 Net weight 0 Grams 1 Oz Ib oz 11 USA total price legend 0 Disabled 1 Enabled 12 Back calculation of unit price 0 Disabled 2 Using actual weight Denmark 1 Using net weight France by 100g 3 Using net weight France by kg 13 NOT USED 14 NOT USED 15 Frequent shopper algorithm 52 M series M2 service instructions 5 5 Configuration tables 5 Service mode Bank 4 Digit 0 Compu
49. n CD 23 Dual server 75 Edit Format 62 Electric shock 11 ESD handling precautions 12 Euro setup 57 Euro wizard 58 Exit service mode 39 Expansion boards installation 90 Exploded views 103 F Factory reset 70 Factory reset values 71 Feet 25 Field position 67 Format 62 Formats receipt 52 Front cover 85 Full service access 38 G Gateway 144 Gravity 55 Groups of scales 138 H Handling ESD 12 precautions 24 safe 12 Host name 144 Host port number 144 Hub 138 I O board 94 132 Initialise 70 Initstring 154 Installation 23 location 24 precautions 24 self service keyboard 28 Internal connections 117 IP Address 143 144 IP addresses 141 K Key layout 51 Key log 42 43 Keyboard 86 installation 28 test 41 Keys 31 32 Kit list 23 L Label editor 62 63 Language 51 Left cover 82 Levelling 25 Loadcell 92 134 terminations 119 Local mode 149 Location 24 Log size 44 Logs 42 160 M series M2 service instructions M c Setup dump 143 M100 exploded view 103 106 108 110 overview 15 M200 overview 16 M202 overview 17 M300 overview 18 M300 TK keyboard 28 M400 overview 19 M651 overview 20 Machine address 144 Machine ID 142 Main board 89 123 Mains 11 Mains lead 11 Manager mode 141 enter 39 Memory 72 setting guidelines 73 Memory expansion installation 90 Modem 153 adaptor 158 dial up account 156 reset initstring 155 setup 153 username and password 153 Modem connec
50. n mounting M200 300 400 88 6 9 Main board 89 6 10 Installing expansion boards 90 6 10 1 Installing a RAM expansion PCB 90 6 10 2 WLAN RF PCB 91 6 11 Loadcell 92 6 12 Power supply 93 6 13 I O board and chassis 94 6 14 Printer servicing 95 6 14 1 Printer chassis and cassette 95 6 14 2 Print head replacement 96 6 14 3 Cleaning the print head 97 6 14 4 Paper routes 99 7 Exploded views 103 7 1 M100 Scale body 103 7 2 M100 Vendor display assembly 106 7 3 M100 Customer display assembly 108 7 4 Cassette printer assembly 110 M series M2 service instructions 5 8 1 8 2 9 1 9 2 9 3 9 4 95 10 10 1 10 2 10 3 10 4 Schematic Wiring diagrams External connections 8 1 1 Overview 8 1 2 Scanner connection Internal connections 8 2 1 Power and printer 8 2 2 M100 loadcell displays and keyboard Module information Main board 9 1 1 Module layout 9 1 2 Pinouts 9 1 3 Dip switch 8 9 1 4 Links 9 1 5 Hardware compatibility 9 1 6 Special precautions Display PCB Power supply I O board 9 4 1 Module layout 9 4 2 Pinouts T103 Loadcell Networks Introduction Typical network 10 2 1 2 scale network 10 2 2 Multi scale network 10 2 3 Groups of scales network ID Network protocol Wiring terminations 115 115 115 116 117 117 118 123 123 123 125 125 125 127 127 128 130 132 132 133 134 137 137 138 138 138 138 140 140 M series M2 service instructions
51. nd price labels 0 Date 1 Time 12 Leading zero suppression 0 Disabled 1 Enabled 13 Printed boxes if defined 0 Disabled 1 Enabled 48 M series M2 service instructions 5 5 Configuration tables 5 Service mode Bank 2 Digit 14 One shot function mode 0 Disabled 1 Enabled 15 Not used 16 Not used M series M2 service instructions 49 5 Service mode Country configuration 5 5 Configuration tables Country config lo Bank 3 Bank 4 Bank 3 Digit 1 Balance range 0 42 1 5 2 Balance at power up 0 Disabled 1 Enabled 3 Large step behind zero 0 Disabled 1 Enabled 4 Reduced zero tracking 0 Disabled 1 Enabled 5 Retained tare mode 0 Disabled 1 Enabled 6 Manual Tare Cancellation 0 None 2 Zero key 1 Tare key 3 Tare amp Zero key1 Tare key 7 Price tare interlock 0 Disabled 1 Enabled 8 Fix tare options 0 Fix tare and unit price 1 Fix tare only 9 Open cash drawer with zero total 0 Disabled 1 Enabled 10 Swap price price 2 positions on label 0 Disabled 1 Enabled 11 Receipt total currency symbols 0 Disabled 1 Enabled 12 Minimum prepack weight 0 1 division 1 20 divisions 13 Prepack allows stored grad tares 0 Disabled 1 Enabled 14 Triple zero key 0 Disabled 1 Enabled 50 M series M2 service instructions 5 5 Configuration tables
52. nds 8 Receipt tax printing 0 None 2 Itemised Tax 1 Totals Tax 9 Weight filter type 0 Settling time 0 2s 71 2Hz 4 Settling time 0 2s 81 2Hz 1 Settling time 0 5s 71 2HZ 5 Settling time 0 5s 81 2Hz 2 Settling time 1 0s 71 2Hz 6 Settling time 1 0s 81 2Hz 3 Settling time 1 9s 71 2Hz 7 Settling time 1 9s 81 2Hz 10 Price base 0 Single Price Base Ib kg 2 Dual Price Base Ib kg 1 Single Price Base 1 41b 100g 3 Dual Price Base 1 41b 100g 11 Printer type 0 None 2 Label only 1 Receipt only 3 Label amp Receipt 12 Default sales mode and machine type 0 Hand Price Mode Weighing 2 Hand Price Mode Non Weighing 1 PLU Mode Weighing 3 PLU Mode Non Weighing 13 Add function 0 None 3 Receipt only 1 Transaction Total 4 Transaction and receipt 2 Total only 14 Date type 0 Numeric 1 Alpha 15 Date format 46 M series M2 service instructions 5 5 Configuration tables 5 Service mode 0 DD MM YY 3 DD MM YYYY 1 MM DD YY 4 MM DD YYYY 2 YY MM DD 5 YYYY MM DD 16 Maximum transaction sequence number 0 999999 3 999 1 99999 4 99 2 9999 5 9 Bank 2 Digit 1 Dummy zero in Unit price 0 6 digit UP 6 digit TP no dummy zero 2 5 digit UP 6 digit TP no dummy zero 1 6 digit UP 6 digit TP dummy zero 3 8 digit UP 8 digit TP no dummy zero 2 Transaction rounding 0 Round to nearest 1 2 Round to nearest 10 1 Round to nearest 5 3 Roun
53. nformation 9 1 Main board 9 1 1 Module layout 1 2 3 4 5 6 7 8 9 10 R 11 12 13 14 15 16 17 E 18 19 Connector Loom to external platform interface Terminal block Loadcell connection Connector loom to standard keyboard Connector Loom to large keyboard External I O connection LEDs Network indications Memory expansion connector on Oa R gt Dip switch Battery RAM amp printer select M series M2 service instructions 123 9 Module information 9 1 Main board 10 11 12 13 14 15 16 17 18 19 Connector Loom to column mounted customer display Connector Loom to mono customer vendor displays Connector Loom from print sense Connector printer data Connector Clamshell printer if 2nd printer LED Heartbeat reassurance Print step motor connector Not fitted Power supply connector Jumper links Power configuration PCMCIA RF cradle 124 M series M2 service instructions 9 1 Main board 9 Module information 9 1 2 Pinouts Load cell connector 2 Gn Wt Re Bk Ext Gn Sig Wt Sig Re Ex Bk 1 OVin i j 2 Vin a UU i 3 24 V dein 4 24 V dein z 1 ON Printer 1 is the Godex cassette printer 1 OFF Printer 1 is the Clamshell printer 2 ON Battery backed RAM is ON 2 OFF Battery backed RAM is OFF CAUTION Failure to se
54. of 88 1 1 7 Sub net mask 255 0 0 0 255 255 0 0 255 255 255 0 Network address 88 1 1 7 88 1 1 7 88 1 1 7 Machine address 88 1 1 7 88 1 1 7 88 1 1 7 For DHCP networks set the IP address at each scale to 0 0 0 0 IP addresses will then be allocated by the DHCP server for the network Note When manually setting up a network i e DHCP is not applicable obtain the IP addresses from the store IT administrator Enter the addresses at the machines before connecting the network Host name For networks using DHCP a unique text identifier may be programmed for each scale on the network Gateway IP address A gateway can be used to bridge between 2 devices with different network addresses The gateway will have a network address the same as the scale s and will re route communications as required Network ID A number 0 99 which is used to assign a scale to a particular group See Groups of scales network ID on page 138 Host port number The host port number should only be changed if there is a conflict between the scale and some other piece of equipment All machines in the same network must have the same base port number Ping IP Address Used to test communications between the scale and another known IP address 144 M series M2 service instructions 10 5 Network setup 10 Networks Data clone Clones data from this scale to another within the same group See Data clone on page 61 10
55. om bottom M series M2 service instructions 65 5 Service mode 5 13 Label editor menu To print a test label To exit without saving Shift Typical test print Field area ENTER To save and exit oe To move to the next field ENTER Field number Graphic Fld 13 USR User defined field STD Standard default label format Ref 03 an Field reference a Fmt Std 14 Fld 00 O Fld 10 Fld 11 Fld 06 Fld 07 w TD 12 Fld 08 8 Fid 16 Fid 17 pa Fld 14 Fld 15 Store name Note This field appears in this position on all labels 66 M series M2 service instructions 5 13 Label editor menu 5 Service mode Field position notes The position of the fields on a label are set by a bounding box This uses the distances X1 Y1 X2 Y2 illustrated as follows X1 amp Y1 Y 0 90 X View x1Y1 x Field or im 3 X2v2 5 x x Label feed direction Label feed direction 0 y X Y Yl Field rotation 0 Field rotation 90 X2 amp Y2 Y 0 90 X View N x1Y1 amp x Field or LD 3 IL 2Y2 g Label feed direction Label feed direction X2 X Yy y Y2 0 Field rotation 0 Field rotation 90 Note The distances are entered for the direction in which the label is being vie
56. on the network The data clone function will copy the following information PLU file e Label formats e Logos e Configuration and keyboard layouts Network ID restrictions e Data can be cloned only if both machines are using the same network ID For more information see Network ID on page 144 Clone procedure 1 Ensure you are in full service mode see page 38 2 Select Data Clone from the available options 3 Enter the IP address of the target machine Be Max 15kg Min 100g e 5g lt Avery Berkel 24 08 04 11 26 Service Mode Clone machine oog ENTER Ra poo 088 000 000 000 M series M2 service instructions 61 5 Service mode 5 12 Label editor menu 5 12 Label editor menu Label editor Copy Edit Restore List format format format format The scale has 100 0 99 label formats This menu allows the label formats to be edited as required Note The maximum printable area on a label is 160mm x 60mm Copy Format Copy format allows you to create an identical copy of an existing label format The copy can then be modified using the Edit Format option see below Edit Format This allows you to edit the label formats At any time you may Use the List Format function to print the current settings Use the Test key to print a sample layout 62 M series M2 service instructions 5 13 Label e
57. ons 12 Service procedures 79 Service setup 69 Single server 74 Spirit level 25 Sub net mask 143 Synchronise 147 System log 42 43 T T103 Loadcell 134 Tare display 46 Top cover 81 Traceablity memory 72 Trans memory client 73 server 74 Transaction memory 72 149 Typical network 138 U Username modem 153 162 M series M2 service instructions V Vendor display 85 assembly 86 exploded view 106 W Warm restart 70 Weighing test 41 Wiring networks 140 Wiring diagrams 115 Wizard euro 58 WLAN 91 Z Zero 50 Index M series M2 service instructions 163 Index 164 M series M2 service instructions The address of your Avery Weigh Tronix centre is This document contains a general guide only of the product and shall not form part of any contract unless specifically agreed by Avery Berkel Limited in writing in each case on the Order Acknowledgement The specification of the products described herein may vary from time to time and may be altered without notice Avery Weigh Tronix is a trading name of Avery Berkel Limited Avery Weigh Tronix SE UK Avery Weigh Tronix Foundry Lane Smethwick West Midlands England B66 2LP Tel 44 0 870 903 4343 Fax 44 0 121 224 8183 Email info awtxglobal com Website www averyweigh tronix com USA Avery Weigh Tronix 1000 Armstrong Dr Fairmont MN 56031 USA Tel 1 507 238 4461 Fax 1 507 238 4195 Email industrial weigh tronix
58. plete the process Sr F Max 15kg Min 100g e 5g Avery Berke 24108104 11 26 Service Mode Euro Setup Are You Sure No ENTER No M series M2 service instructions 59 5 Service mode 5 10 Clone machine 5 10 Clone machine This function allows you to update another machine so that it is functionally identical to the one you are using The clone function will copy the following information Executable files application program PLU file Label formats Logos Configuration and keyboard layouts Note Machine specific information is excluded e g capacity calibration data or gravity compensation factors Network ID restrictions e Application program can be cloned irrespective of the network IDs of the two machines Data can be cloned only if both machines are using the same network ID For more information see Network ID on page 144 Clone procedure 1 Ensure you are in full service mode see page 38 2 Select Clone Machine from the available options 3 Enter the IP address of the target machine P Max 15kg Min 100g 6 5g Avery Berke 24 08104 14 26 Service Mode ENTER 088 000 000 000 60 M series M2 service instructions 5 11 Data clone 5 Service mode 5 11 Data clone Data clone allows you to transfer all the data in one machine to another machine or machines
59. ries M2 service instructions 137 10 Networks 10 2 Typical network 10 2 Typical network 10 2 1 2 scale network 2 scales can be connected together without the use of a hub A simple cross cable is used to link the machines together 10 2 2 Multi scale network Nn ob EN Scales are connected together using one or several hubs as required The number and position of the hubs required is determined by the store layout and the type of hub used For example hub arrangement could be affected by Proximity of machines to each other Number of network inputs available at each hub 10 2 3 Groups of scales network ID Machines can be put into groups of up to 31 scales The scale group is assigned by the network ID number Up to 99 groups of scales can be connected to a network giving a total of 3069 scales Each group of scales will have a server and a number of client scales 138 M series M2 service instructions 10 2 Typical network 10 Networks Note For scales to share PLU information etc with each other they must be within the same group I E have the same network ID number Network ID 0 Network ID 1 Group 1 Group 2
60. rvice keyboard Weigh pan User display User instruction panel programming overlay Printer door Printer ticket mouth 18 M series M2 service instructions 2 5 M400 M410 M420 2 Model range 2 5 M400 M410 M420 1 2 3 4 5 6 Vendor displays Keyboard Weigh pan Clam shell printer M410 M420 only Printer door M400 M420 only Printer ticket mouth M400 M420 only Customer display on rear of machine not shown M series M2 service instructions 19 2 Model range 2 6 M651 2 6 M651 Vendor displays Keyboard Remote platform 1 2 3 4 Customer display on rear of machine not shown Printer ticket mouth 20 M series M2 service instructions 3 Installation 3 1 3 2 3 3 3 4 3 5 3 6 3 7 Kit list Installation precautions Levelling the scale Cable management DCU converter Self service keyboard installation M300 Hanging scale installation M500 M series M2 service instructions 21 22 M series M2 service instructions 3 1 Kit list 3 Installation 3 Installation 3 1 Kit list Before assembling installing the scale ensure that the following items were included in the pack Report any missing items to the support department Kit list Scale Quick user guide Menu flowcharts Documentation CD Self service keyboard M300 only M series M2 service instructions 23 3 Installation 3 2 Inst
61. rvice notes The column is held in place by 3 x socket screws into the base of the scale Disconnect all appropriate looms before attempting to remove the column 2 Piece loom as shown M300 only M400 It is advised that the display pod is removed from the column before attempting to attach or remove the column from the scale body The display column assembly is top heavy when separated from the scale body When replacing looms thread them through from the top of the column 88 M series M2 service instructions 6 9 Main board 6 Service procedures 6 9 Main board Service notes Remove top cover and cross to access The board is secured with 6 x M3 sems screws The main board mates onto the I O PCB via the connectors 1 shown For hardware details see Main board on page 123 M series M2 service instructions 89 6 Service procedures 6 10 Installing expansion boards 6 10 Installing expansion boards 6 10 1 Installing a RAM expansion PCB Service notes Make sure that all PLU files label formats etc are copied to another machine before adding or removing a RAM expansion card 1 Adaptor fits onto main board 2 RAM expansion fits onto adaptor 90 M series M2 service instructions 6 10 Installing expansion boards 6 Service procedures 6 10 2 WLAN RF PCB Service notes Ensure scale is sw
62. s M2 service instructions 31 4 Displays amp Keys 4 2 BEJE Pi BIS x o Q Jf E 4 2 Keys Test key Display test Hand price key Override programmed price of a PLU Fix key Retain a PLU Tare for multiple transactions Tare key Subtract the weight of the container when weighing goods Add key Print totals Void key Cancel an unwanted transaction from a subtotal Up Down keys Move up down displayed items on screen Price base key Select price base Accept key Accept entry when prompted Are you sure Total key Totalise transaction and print a label receipt Clear Cancel key Clear a PLU or hand entered price 32 M series M2 service instructions 4 2 Keys 4 Displays amp Keys Zero key Reset the weight display to zero Enter key ENTER Confirm data entry or enter a multiple number of items when serving Numerical keys Enter numerical values clan HE Alpha keys etc Upper legend denotes letters that may be used when entering data M series M2 service instructions 33 4 Displays amp Keys 4 2 Keys 34 M series M2 service instructions 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 Service mode Service mode overview Enter Exit service mode Navigating service menus Diagnostics Configuration tables Calibration Site gravity Service PIN Euro setup menu Clone machine Data clone Label e
63. t mode must be enabled M series M2 service instructions 75 5 Service mode 5 15 Memory setting guidelines 76 M series M2 service instructions 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 8 6 9 6 10 6 Service procedures Power up Power down Calibration Top cover and cross Left cover Rear cover M100 Customer display chassis Front cover vendor displays Column mounting M200 300 400 Main board Installing expansion boards Loadcell Power supply I O board and chassis Printer servicing M series M2 service instructions 77 78 M series M2 service instructions 6 1 Power up Power down 6 Service procedures 6 Service procedures 6 1 Power up Power down COM1 COM 2 Computer Modem connection Scanner TK keyboard connection RJ12 RJ45 Cashdraw connection Ethernet network connection To mains supply Wrapper connection Remote platform On Off switch connection Service notes Power up down using the switch shown above CAUTION Even when the unit is switched off mains voltage is still present inside the unit M series M2 service instructions 79 6 Service procedures 6 2 Calibration 6 2 Calibration For the calibration procedure see Calibration on page 54 80 M series M2 service instructions 6 3 Top cover and cross 6 Service procedures
64. t the correct printer type will result in damage to the printhead 9 1 4 Links Power configuration links 18 Used to set M series M2 service instructions 125 9 Module information 9 1 Main board RS232 supplies 12 V or 5 V LCD backlights on or off 1 2 16 12V select C 12V select Lt HE st si si Rs232 NIC SV select A NIC 5V select 1 Power selecti so T 50R12V Default links RS powerB D RS power A Fit 3 4 5 7 6 8 11 13 12 14 5VAUX 5VAUX 5V RS232 Backlights ON OO C 5VAUX q D 5V AUX RS232 Power a i LED SUPB A LED SUPA Link pins 1 amp 2 for 12 V on pins 5 amp 6 wO Cov Link pins 3 amp 4 for 5 V on pins 5 amp 6 ow 15 16 Function RS232 12V select Link together for 12 V RS232 RS232 5V select Link together for 5 V RS232 RS232 power supplies Link to pins 7 and 8 as required RS232 channel B COM 2 power in Link to either Pin 5 or 9 as required RS232 channel A COM 1 power in Link to either Pin 6 or 10 as required 5V power supply Can be used for RS232 supply Link to pins 7 or 8 if required Backlight enable Link to pins 13 amp 14 as required to enable display backlights Mono Displays backlight power Enabled Link to Pin11 Disabled Link to Pin 15 Column mounted Display backlight power Enabled Link to Pin12
65. te frequent shopper price from printed weight 1 Compute frequent shopper price from back calculated weight 2 Compute frequent shopper price from saving and back calculated weight 16 Not used M series M2 service instructions 53 5 Service mode 5 6 Calibration 5 6 Calibration Calibration Factory gravity Calibration procedure 1 Ensure you are in full service mode see page 38 Select Calibration from the available options 3 If the site and factory gravity factors differ then you will be prompted to enter the factory gravity factor Refer to the local authority for details Use the left right arrows to set the decimal point 4 Calibrate with zero load Ensure there is no weight on the machine then press ENTER Tan Max 15kg Min 100g e 5g Avery Berke 24 08 04 11 26 Service Mode Calibration 1 618 417 ENTER 5 Calibrate with full load Place a full load on the machine then press ENTER A Max 15kg Min 100g e 5g Avery Berkel 24108104 11 26 Service Mode Calibration 9 302 925 ENTER Note the last 3 digits will be unstable 54 M series M2 service instructions 5 7 Site gravity 5 7 Site gravity If the machine has been moved to a different gravity zone 5 Service mode enter the site gravity compensation factor Refer to the local authority for details Max 15kg Min 100g e 59 Avery Berke 24
66. tion 158 Module information 123 Multi scale network 138 Index N Navigating 40 Network Advance settings 143 auto configure 141 CX Advantage 150 groups 138 introduction 137 map 146 protocol 140 setup 72 141 typical 138 wiring 140 Network address 144 Network dump 143 Network ID 138 144 restrictions 60 61 Network test 41 Networking CX Advantage 150 local mode recovery 149 Networks 137 Nose cone 85 machines Oo Overview external connections 115 service mode 37 Overviews 15 P Paper routes 99 Password modem 153 PIN 56 Ping IP Address 144 Power down 79 Power supply 93 M series M2 service instructions 161 Index PCB 130 Power up 79 PPP link test 155 Precautions 12 Primary currency 58 primary server 147 Print head 96 cleaning 97 Print Logs 42 Printer exploded view 110 select 125 servicing 95 Printer setup 69 Printhead life 69 Programming 37 Protocol modem 153 Punctuation 47 RAM expansion board 90 Rear cover 83 Removing a scale 145 Repetitive Strain Injury 24 Replacing batteries 12 Restart 70 Restricted service access 38 RF 91 Rounding 47 48 RSI 24 S Safety 11 Sales key 51 Sales mode 46 Scanner connection 116 Schematic 115 Secondary currency 57 Sensor print 69 Serial scanner connection 116 Serial test 42 Server 138 backup 147 server 147 Service menus 40 Service mode 37 entering 38 exit 38 overview 37 Service PIN 39 56 Service precauti
67. tion are working correctly M series M2 service instructions 41 5 Service mode 5 4 Diagnostics Serial test This hardware test checks that the serial port is working properly Avery Berkel Max 15kg Min 100g e 5g 24 08 04 11 26 Diagnostics Service Mode Serial Test XW Nq Select serial port The machine will display the baud rate and whether the serial port has passed or failed the test Note You will need to short out Pins 2 3 and 7 8 at the serial port for the test to work A plug to perform the network test can be made as shown 9 way D plug front view 123 45 0dd00 CP 6 7 8 9 Diagnostic logs The scale stores a number of logs to record various events This option is used to print and configure the logs Print Logs Select from the following Print system log Print key log Print comms log Print all logs 42 M series M2 service instructions 5 4 Diagnostics 5 Service mode System log This prints a report showing all the events that have occurred with the machine including the number of times that the machine has been switched on and off Log number 74 Date 31 08 99 Time 09 14 30 Warm boot occurred Brown outs 3 Events Power offs 3 Reaction time 256uS Warning time 115mS Key log This prints a report showing which keys have been pressed Key number TA ZN Log number 74 Time 09 51
68. to gaps between labels 250 Not very sensitive to gaps between labels Default value 50 Paper threshold 10 250 Set the sensitivity of the paper sensor 10 Very sensitive to presence of paper 250 Not very sensitive to presence of paper Default value 100 M series M2 service instructions 69 5 Service mode 5 14 Service setup Initialise M C This allows you to Restart the machine Set up the memory allocations The options are Warm restart This is the equivalent of switching off the machine and then switching on Cold Start This will restart the machine and clear all the battery backed RAM This will delete ALL records except Service PIN Sub net mask Label formats and logos Gateway IP address Configuration banks Modem enable disable Euro rate Print density IP address Distance from sensor Advantage IP address LCD contrast Network ID Diagnostic log size Host port number Calibration and gravity factors Number of receipts and transactions Factory reset USE WITH CAUTION This will restore the machine to its factory default settings 70 M series M2 service instructions 5 14 Service setup 5 Service mode This will delete ALL records except for the MAC Media Access Control address calibration constants gravity factors and bank 1 digit 1 of the machine configuration Factory reset values IP Address Network ID Host port number Sub net mask TCP IP Gateway Address
69. uctions 7 3 M100 Customer display assembly 7 Exploded views M100 Customer display assembly Annotation Description REAR CUSTOMER DISPLAY WINDOW CUSTOMER OVERLAY M2 LCD DISPLAY M2 FSTN VERSION M3X6 REC PAN HD SCR SEMS SPRI M series M2 service instructions 109 7 4 Cassette printer assembly 7 Exploded views Cassette printer assembly 7 4 M series M2 service instructions 110 7 4 Cassette printer assembly 7 Exploded views Cassette printer assembly Annotation Description REMOVEABLE HEAD ASSY PRINT HEAD ONLY SPRING KIT LABEL TAKEN SENSOR RETURN LEVER SPRING CLUTCH ASSY GEAR KIT E amp C RINGS LABEL SENSOR LOOM ROLLER PRINTER ASSY SPOOL SPLINE LABEL ROLL HUB M series M2 service instructions 111 7 Exploded views 7 4 Cassette printer assembly 112 M series M2 service instructions 8 Schematic Wiring diagrams 8 1 External connections 8 2 Internal connections M series M2 service instructions 113 114 M series M2 service instructions 8 1 External connections 8 Schematic Wiring diagrams 8 Schematic Wiring diagrams 8 1 External connections 8 1 1 Overview COM1 COM 2 Computer Modem connection Scanner TK keyboard connection RJ12 RJ45 Cashdraw connection Ethernet network connection To mains supply Wrapper connection Remote platfo 1 Off switch
70. wed M series M2 service instructions 67 5 Service mode 5 13 Label editor menu Restore Format This option allows you to restore the specified label format to its factory default List Format This option will print out details about all the fields that are used on the specified label format Label Format List 01 11 2000 10 39 re thei nimb r Usr Label Format 3 Field information _ Label Rotation 0 Field 00 PLU Text 0 Font D Co ords 0 7 1550 5 49 3 48 8 68 M series M2 service instructions 5 14 Service setup 5 Service mode 5 14 Service setup Service setup l Printer Initialise Network Currency Setup Serial Config Setup M C setup text capacity number wizard Printer setup Do not adjust these settings unless there is a problem with the printer Density This allows you to set the print density on the print out 1 light 9 dark default 5 If the print quality is poor check that the print head is clean Poor quality printing can be caused by using inferior quality paper Note For machines with two printers set the print density for the receipt second printer using the Printer 2 menu option Printhead life This is for factory testing purposes only Sensor distance This allows the parking position distance to be adjusted mm Default setting is 48 5mm Label threshold 10 250 Set the sensitivity of the label gap sensor 10 Very sensitive
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