Abridged user`s manual
Contents
1. Remote access code You can set your own remote access code from 00 to 99 1 Press MENU when the phone is not in use 2 Scroll to Answering sys and then press SELECT 3 Scroll to Ans sys setup and then press SELECT 4 Scroll to Remote code and then press SELECT 5 Press the dialing keys 0 9 to enter the code or Y or A to select from 00 to 99 then press SELECT Voice command By saying certain commands to the pendant you can hear information such as the date or time or call speed dial numbers or even review call log messages or reminders Turn the voice command on or off 1 Press MENU when the handset is not in use 2 Scroll to Pendant and then press SELECT 3 Scroll to Voice command then press SELECT 4 Press W or A to choose On or Off then press SELECT to save Use the voice command Press VOICE on either side of the pendant when the telephone is idle After you hear a beep say your command to the pendant f a VOICE BOIOA Nel SI NOTE e If you do not say the command within five seconds or the system does not understand your command the system will say Sorry didn t catch that Please press the voice command button and try again Common commands Command Description What can I say To hear a list of voice commands What time is it To hear the current time What is the date To hear the current date Call speed dial X To call a speed2. Handset lights overview On when the handset speakerphone is in use On when the handset is charging in the telephone base or charger Pendant status light Stays solid red when the pendant is charging Flashes red when the pendant is in low battery tays solid green when the endant is fully charged ashes red and green when the ase is paging the pendant ashes quickly in red and green uring pendant registration ashes orange three times when the pendant is not registered Pendant On steady when the pendant is in light ring use around Ss Flashes quickly when there is an incoming call Flashes twice every three seconds when another telephone system device is in use Transfer a call While on an outside call you can transfer the call from one handset to another system device 1 During a call press MENU 2 Press V or A to choose Transfer and then press SELECT e If you have two or more handsets and pendants press VW or A to choose a desired device and then press SELECT 3 To answer on the destination handset press tax f or any dialing key OR To answer the call on the pendant press Find handset Use this feature to find all system handsets and pendants To start paging e Press FIND HANDSET on the right side of the telephone base when not in use All idle handsets and pendants ring and the handsets display Paging To end paging e Press FIND HANDSET at the tel
3. Storage Messages are stored in the telephone base Messages are stored in a server or system provided by your telephone service provider Your messages will not be deleted automatically You have to delete your messages manually Your messages may be automatically deleted after a period of time Contact your telephone service provider for more details Method to retrieve messages When you received new messages the handset displays XX new messages and the message window on the telephone base flashes When you received new messages the handset displays X and New voicemail To retrieve messages you need an access number and or a passcode provided by your telephone service provider To retrieve messages usually there are two ways e Press gt on the telephone base or Access remotely with an access code Set your built in answering system The answering system can record and store up to 99 messages Each message can be up to three minutes in length The total storage capacity for the announcement messages and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Your answering system allows you to set your announcement to save and delete messages activate call screening to set number of rings before pick up to access remotely and to control the recording time Turn the answering system on
4. no or very little charge The handset cannot be used Charge without interruption at least 30 minutes The screen displays Low battery and f flashes The battery has enough charge to be used for a short time Charge without interruption about 30 minutes The screen displays The battery is charged To keep the battery charged place it in the telephone base or charger when not in use HANDSET X Charge the pendant battery Switch on the pendant and then place it in the pendant charger to charge The pendant status light indicates the battery status see the following table fe NOTES e For best performance keep the pendant in the pendant charger when not in use e The battery is fully charged after 3 hours of continuous charging Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions This abridged user s manual provides you with basic installation and use instructions A limited set of features are described in abbreviated form Please refer to the online user s manual for a full set of installation and operation instructions at www vtechphones com Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under
5. to adjust the listening volume Mute The mute function allows you to hear the other party but the other party cannot hear you 1 During a call press MUTE The handset displays Muted briefly and MUTE icon until the mute function is turned off 2 Press MUTE again to resume the conversation The handset displays Microphone On briefly Join a call in progress You can use up to four handsets and pendants at a time on an outside call To join a call with a handset e When a handset is already on a call press or gg to join the call e To exit the call press OFF or place the handset in the telephone base or charger To join a call with a pendant e Press to join a call e To exit the call press or place the pendant in the pendant charger Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are already on a call e Press FLASH to put the current call on hold and take the new call e Press FLASH at any time to switch back and forth between calls Telephone base lights overview Visual ringer Flashes when the telephone base is indicator ringing e On when the telephone line is in use On when the answering system is answering a call On when you are registering a handset or pendant Flashes when another telephone sharing the same line is in use Flashes when you are deregistering all devices
6. can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all messages with the telephone base e Press X DELETE twice when the phone is not in use To delete all messages with a handset 1 Press MENU when the phone is not in use 2 Scroll to Answering sys and then press SELECT 3 Scroll to Delete all old and then press SELECT twice Use the built in answering system and voicemail service You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below To learn how to program your voicemail settings contact your telephone service provider If you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer For example if your voicemail service answers after six rings set your answering system to answer after four rings Some voicemail service providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers It may
7. date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems 4 Product to the extent that the problem is caused by use with non VTech accessories 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes 7 Product returned without a valid p
8. handset when not in use 2 Press W or A to choose Annc Caller ID and then press SELECT 3 Press V or A to choose a desired option and then press SELECT 4 Press or A to choose On or OFF and then press SELECT S9 NOTE e To use the caller ID announce feature you must subscribe to caller ID service from your telephone service provider Talking digit You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key during predialing 1 Press MENU on the handset when not in use 2 Press V or A to choose Settings and then press SELECT 3 Press V or A to choose Talking Digit and then press SELECT 4 Press VW or A to sample each volume level and then press SELECT Happy message Happy messages are pendant greeting messages It will occur when you pick up the pendant in the morning between 4 30 am and 9 00 am place the pendant on its charger at night between 8 00 pm and 11 00 pm or after using the voice command feature The default setting is On 1 Press MENU on the handset when not in use 2 Press W or A to choose Pendant and then press SELECT 3 Press V or A to choose Happy message and then press SELECT 4 Press VW or A to choose On or OFF and then press SELECT 1 Visual ringer indicator e Flashes when the handset is ringing 2 Handset earpiece 3 LCD display MENU 4 SELECT e Show the menu e While in a menu press to selec
9. license Compatible with Hearing Aid T Coil The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR Battery indicators Action Battery status The pendant status light flashes red You hear Low battery when there is only 30 minutes talk time left You hear an alert tone every one minute The battery has very little charge Charge without interruption The pendant status light is solid red The battery has enough charge to be used for a short time Charge without interruption Battery backup When there is a power failure all handsets display Put HS on base to power base Puta charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time During this period you cannot use the answering system If you have a pendant you cannot use its voice command feature When a handset is put in the telephone base it displays Powering base Don t pick up At this time use other handsets for some basic phone operations You may use the handset which is put in the telephone base for making or answering calls via the handset speakerphone but do not pick up the handset while using it SI NOTI
10. phonebook entry 1 When the desired entry displays press SELECT 2 Use the dialing keys to edit the number then press SELECT 3 Use the dialing keys to edit the name then press SELECT Dial a phonebook entry e When the desired entry appears press S or q to dial MU AUDIO MDEE S Caller ID If you subscribe to caller ID service information about each caller appears after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the caller ID log The caller ID log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the telephone number has more that 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the caller ID log Review a caller ID log entry 1 Press CID when the phone is not in use 2 Scroll to browse through the caller ID log Missed call indicator When there are calls that have not been reviewed in the caller ID log the handset displays XX Missed calls Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed call indicator no longer displays If you do not want to review the missed calls one by one press and hold CANCEL or DELETE on the idle handset to er
11. save Handset ringer tone You can choose from different ringer tones for each handset 1 Press MENU when the handset is not in use 2 Scroll to Ringers and then press SELECT 3 Scroll to choose Ringer tone then press SELECT 4 Press W or A to sample each ringer tone then press SELECT to save SI NOTI e Ifyou turn off the ringer volume you will not hear ringer tone samples Pendant ringer tone You can choose from different ringer tones for pendant 1 Press MENU when the handset is not in use 2 Scroll to Pendant and then press SELECT 3 Scroll to choose Pendant Ringer then press SELECT 4 Press V or A to sample each ringer tone then press SELECT to save Telephone base ringer volume Press AVOL or WVOL on the telephone base to adjust the ringer volume when the telephone base is not in use When you set the ringer volume to zero the base ringer is off The telephone base announces Base ringer is off Handset ringer volume You can adjust the handset ringer volume level or turn the ringer off 1 Press MENU when the handset is not in use 2 Scroll to Ringers and then press SELECT twice 3 Press VW or A to sample each volume level then press SELECT to save J9 NOTE e When the ringer volume is set to Off the handset still rings when you press i FIND HANDSET at the telephone base Pendant ringer volume Press VOL or VOL when the pendant is not in use When the pendant ri
12. the IN USE light turns red 2 Put the pendant in the pendant charger The pendant status light flashes red and green to indicate the registration is in progress The pendant beeps when the registration process completes The registration process takes about 60 seconds to complete Deregister all devices To replace a device or reassign the designated handset number of a registered handset you must deregister all devices and then register each device individually S9 NOTES e You cannot deregister all devices if any other system device is in use e If deregistration fails reset the system and try again To reset unplug the power from the telephone base and plug it back in e Even if your devices have run out of battery you can still deregister them by following the instructions in this section To deregister all handsets Make sure no handset is put in the telephone base before deregistration 1 Press and hold FIND HANDSET at the telephone base for about 10 seconds until the IN USE light turns red and starts to flash 2 Press FIND HANDSET immediately again You hear a confirmation tone All handsets display To register HS see manual when the deregistration process completes The deregistration process takes about 10 seconds to complete ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is syn
13. voice command feature 9 2 e Press to call speed dial 2 10 ON and OFF switch e Switch to turn the pendant on or off 11 Slot for pendant lanyard Display icons overview The battery icon flashes when the battery is low and needs charging j The battery icon animates when the battery is charging The battery icon becomes solid when the battery is fully charged The handset speakerphone is in use The handset ringer is turned off There are new voicemail received from your telephone service provider A i NEW There are new caller ID log entries ANS ON The answering system is turned on There are new messages in the answering system The message number currently playing and total number of new old messages recorded MUTE AUDIO The handset Audio Assist feature ASSIST is on ECO The ECO mode activates automatically to reduce power consumption whenever the handset is synchronized with the telephone base The handset microphone is muted Make a call Press Xx or i on the handset and then dial the telephone number e Press 1 or 2 on the pendant to dial the corresponding speed dial number Answer a call e Press or any of the dialing key on the handset e Press on the pendant End a call e Press OFF or place the handset back in the telephone base or charger e Press or place the pendant back in the pendant charger Volume e During a call press VOL or VOL
14. Go to www vtechphones com to register your product for enhanced warranty support and latest VTech product news Linda Peterson 880 595 9511 BB e Sle REDIAL gee MENU PAUSE j a wear TALK ol OFF FLASH CANCEL oa qj ae vtech J isa j i 7 eae DELETE SN6187 VTech CareLlne vtech Abridged user s manual Install and charge the battery Install the battery Install the battery as shown below f9 NOTES e Use only supplied battery e Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual e Ifthe handset will not be used for a long time disconnect and remove the battery to prevent possible leakage Charge the handset battery Place the handset in the telephone base or the charger to charge 15 E Once you have installed the battery the handset LCD display indicates the battery status see the following table fI NOTES e For best performance keep the handset in the telephone base or charger when not in use e The battery is fully charged after 11 hours of continuous charging e Ifyou place the handset in the telephone base or the charger without plugging in the battery the screen displays No battery Battery indicators Action Battery status The screen is blank or displays Place in charger and A flashes The battery has
15. ase the missed call indicator All the entries are then considered old Dial a caller ID log entry e When the desired entry appears press Sy or q to dial Save a caller ID log entry to the phonebook 1 When the desired caller ID log entry displays press SELECT 2 Use the dialing keys to modify the number if necessary Then press SELECT 3 Use the dialing keys to modify the name if necessary Then press SELECT Delete the caller ID log entries e When the desired caller ID log entry displays press DELETE To delete all caller ID log entries 1 Press MENU when the phone is not in use 2 Scroll to Caller ID log and then press SELECT 3 Scroll to Del all calls then press SELECT twice Sound settings Quiet mode You can turn on the quiet mode for a period of time During this period all tones except paging tone are muted When you turn on the quiet mode the answering system turns on automatically 1 Press and hold aef when the handset is not in use 2 Use the dialing keys 0 9 to enter the duration hour then press SELECT to save To turn off the quiet mode press and hold wef on the handset when the phone is not in use Key tone You can turn the key tone on or off for each handset 1 Press MENU when the handset is not in use 2 Scroll to Settings and then press SELECT 3 Scroll to choose Key tone then press SELECT 4 Press W or A to sample each volume level then press SELECT to
16. be included with your telephone service or may be optional Fees may apply Retrieve voicemail When you received a voicemail the handset displays amp and New voicemail To retrieve you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages S9 NOTE e After you have listened to all new voicemail messages the indicators on the handset turn off automatically Set your voicemail number You can save your access number on each handset for easy access to your voicemail After you saved the voicemail number you can press and hold to retrieve voicemail Press MENU when the phone is not in use Scroll to Settings and then press SELECT Scroll to Voicemail and then press SELECT Use the dialing keys to enter the voicemail number up to 30 digits 5 Press SELECT to save RON H Turn off the new voicemail indicators If you have retrieved your voicemail while away from home and the handset still displays the new voicemail indicators use this feature to turn off the indicators JI NOTE This feature turns off the indicators only it does not delete your voicemail messages i Press MENU when the phone is not in use 2 Scroll to Settings and then press SELECT 3 Scroll to Clr voicemail and then press SELECT 4 Pre
17. chronized with the telephone base General product care Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a dry non abrasive cloth Do not use dampened cloth or cleaning solvents of any kind Frequently asked questions Below are the questions most frequently asked about the cordless telephone If you cannot find the answer to your question visit our website at www vtechphones com or call 1 800 595 9511 for customer service My telephone does not work at all Make sure the telephone base is installed properly and battery is installed and charged correctly For optimum daily performance return the handset to the telephone base after use The display shows No line cannot hear
18. dial number Intercom all To send out intercom request to all devices To return to idle mode Commands to review reminders Command Description Review reminders To review all missed reminders What can say To hear a list of voice commands Skip reminder To skip to the next reminder Repeat reminder To repeat the reminder Stop To stop the reminder playback Cancel To continue the reminder playback Commands to review messages Command Description Review messages To review all new messages What can say To hear a list of voice commands Skip messages To skip to the next message Repeat messages To repeat the message Slow playback To slow down the message playback Play normal To resume normal message playback speed Stop To stop the message playback Delete To delete the current message Cancel To continue the message playback Commands to review caller ID log Command Description Review call log To review the caller ID log To hear a list of voice commands What can say Skip call log To skip to the next call log entry Repeat call log To repeat the call log entry Stop To stop the call log entry playback Cancel To continue the call log entry playback Call back The system will ask Would you like to call XXX e Say Yes to call the number e Say No to return to the playback Expand your telephone sys
19. e When the cordless handset you put in the base does not have enough charge to back up the telephone base power the handset displays Not enough batt to power base Before use After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time Set date and time S9 NOTE e Make sure you set the date and time including the year correctly otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp 1 Use the dialing keys 0 9 to enter the month MM date DD and year YY Then press SELECT 2 Use the dialing keys 0 9 to enter the hour HH and minute MM Then press V or A to choose AM or PM 3 Press SELECT to save What s in the box Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Check for dial tone Press tak If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e t may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VoIP service provider for more information Positionin
20. e all old messages REPEAT e Repeat a message e Press twice to play the previous message DP SKIP e Skip to the next message gt M PLAY STOP e Play messages e Stop playing messages 5 IN USE light e On when the phone is in use or the answering system is answering an incoming call e On when a device is being registered e Flashes when devices are being deregistered e Flashes when another telephone on the same line is in use 6 SLOW e Press to slow down the message playback 7 Charging pole 8 Speakerphone 9 DANS ON OFF e Turn on or off the answering system 10 Visual ringer indicator e Flashes when the telephone base is ringing Handset overview 3 Use the dialing keys 0 9 to enter the month MM date DD and year YY Then press SELECT 4 Use the dialing keys 0 9 to enter the hour HH and minute MM Then press V or A to choose AM or PM 5 Press SELECT Caller ID announce The caller ID announce feature lets you know who s calling without having to look at the display When you have an incoming call the handset and or the telephone base speaks Call from and the name of the caller based on the phonebook or caller ID information If the caller s name is private or unknown the phone number up to the last 11 digits will be announced If the caller s phone number is also private or unknown no information will be announced 1 Press MENU on the
21. ephone base OR e Press tox OFF d or any of the dialing key on the handset or place the handset in the telephone base or charger OR e Press on the pendant SI NOTE e Press MUTE on a handset or press VOL on a pendant to turn off the ringer temporarily Paging tone continues on the other handset and pendant Redial list Each handset stores the last 10 telephone numbers dialed When there are already 10 entries the oldest entry is deleted to make room for the new entry Review and dial a redial list entry 1 Press REDIAL when the handset is not in use 2 Press V A or REDIAL repeatedly until the desired entry displays 3 Press Sox or i to dial Delete a redial list entry e When the desired redial entry displays press DELETE Connect si You can choose to connect the telephone base for desktop usage or wall mounting S9 NOTES e Use only the adapters provided e Make sure the electrical outlets are not controlled by wall switches e The adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Sarre e If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line make sure you install a DSL filter not included between the telephone line cord and telephone wall jack Contact your DSL service pr
22. es including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase Specifications are subject to change without notice 2014 VTech Communications Inc All rights reserved 06 14 SN6187_ACIB_V4 0 Document order number 91 006701 040 100 Technical specifications Frequency Crystal controlled PLL synthesizer control Transmit 1921 536 1928 448 MHz frequency Channels 5 Nominal Maximum power allowed by effective FCC and IC Actual operating range range may vary according to environmental conditions at the time of use Power Telephone base 6V DC 400mA Handset charger 6V AC 300mA Handset battery 2 4V Ni MH Pendant charger 6V DC 400mA Pendant battery 3 7V Li ion Phonebook 50 memory locations up to 30 digits and 15 characters Caller ID log 50 memory locations up to 24 digits and 15 characters requirements Memory
23. g your pendant You can choose to wear the pendant with the provided pendant lanyard or carry the pendant with the provided belt clip Use the pendant lanyard Pinch the end of the lanyard and insert it into the slot on the top of the pendant Insert the one end of the lanyard into the other end of the lanyard and fasten it You can adjust the length of the lanyard for comfortable wearing Use the pendant belt clip Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip Push the pendant into the belt clip until it clicks in place Quick start guide Abridged user s manual Important safety instructions 1 Audio Assist e Enhance the clarity and loudness of the caller s voice during message playback 2 WIND HANDSET e Page all handsets and pendants when idle 3 A VOL and W VOL e Adjust the listening volume during message playback Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range OR Base no power If there is a call while the handset is out of range it may not ring or
24. if it does ring the call may not connect well when you press rax Move closer to the telephone base then press tax to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base Configure your telephone Use the handset menu 1 Press MENU when the phone is not in use 2 Press Y or A until the screen displays the desired feature menu 3 Press SELECT e To return to the previous menu press CANCEL e To return to idle mode press and hold CANCEL Set language The LCD language is preset to English You can select English French or Spanish to be used in all screen displays 1 Press MENU when the handset is not in use 2 Scroll to Settings then press SELECT twice 3 Scroll to choose English Fran ais or Espa ol 4 Press SELECT twice to save your setting Set date and time S9 NOTE Make sure you set the date and time including the year correctly otherwise the answering system does not announce the correct day of the week for your recorded messages time stamp Press MENU on the handset when not in use 2 Scroll to Set date time and then press SELECT i e Adjust the base ringer volume while idle 4 Message window e Show the number of messages and the other information of the answering system or telephone base X DELETE e Delete the playing message e Press twice to delet
25. is VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the
26. l number REDIAL PAUSE e Review the redial list e Insert a dialing pause while dialing or entering numbers into the phonebook 16 m and o e Review the phonebook or caller ID log when the telephone is not in use e Scroll up or down while in a menu or in the phonebook caller ID log or redial list e Move the cursor to the left or right when entering numbers or names 17 CHARGE light e On when the handset is charging 18 Speakerphone 19 Battery compartment cover 20 VOL and VOL e Adjust the listening volume during a call or message playback e Adjust the handset volume while idle o Hf vtech ES 1 Pendant status light e Stays solid red when the pendant is charging e Flashes red when the pendant is in low battery e Stays solid green when the pendant is fully charged e Flashes red and green when the base is paging the pendant e Flashes quickly in red and green during pendant registration e Flashes orange three times when the pendant is not registered 2 VOICE e Press to use the voice command feature 3 Speakerphone Ao e Answer or end a call Telephone operations 5 Microphone 6 1 e Press to call speed dial 1 7 VOL and VOL e Adjust the listening volume during a call or message playback e Adjust the pendant ringer volume while in idle mode 8 VOICE e Press to use the
27. nger is set to off you hear two beeps SI NOTE e When the ringer volume is set to Off the pendant still rings when you press FIND HANDSET at the telephone base Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer e Press MUTE CANCEL or QUIET The handset displays X and Ringer muted To silence the pendant ringer e Press VOL The reminder feature helps remind you of important events You can set the reminder to remind you only once or in daily weekly or monthly bases Once you set the reminder the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times Turn the reminder on or off 1 Press MENU when the phone is not in use 2 Scroll to Reminder and then press SELECT 3 Scroll to On Off and then press SELECT 4 Press V or A to choose On or Off and then press SELECT SI NOTE e When the reminder feature is set to off it will be automatically turned on after a reminder is recorded The handset displays Reminder is turned ON Add a reminder Each reminder can be up to four minutes in length The total storage capacity for the announcement messages memos and reminders is approximately 14 minutes 1 Press MENU when the phone is not in use 2 Scroll to Reminder and then press SELECT 3 Scr
28. nswer an incoming call when you receive a call waiting alert Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call 1 During a call press TONEX 2 Use the dialing keys to enter the relevant number The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call Speed dial There are two speed dial keys 1 and 2 on the pendant Use a handset to store two contacts that you may need to call them more often or right away Assign or edit a speed dial entry 1 Press MENU when the handset is not in use 2 Press V or A to scroll to Pendant then press SELECT 3 Press V or A to scroll to Memory 1 or Memory 2 and then press SELECT Use the dialing keys to enter the number Press SELECT to move on to enter the name 6 Use the dialing keys to enter the name Additional key presses show other characters of that particular key 7 Press SELECT to save While entering names and numbers you can e Press DELETE to backspace and erase a digit or character e Press and hold DELETE to erase the entire entry e fag Vv or A to move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause for entering numbers only e Press 0 to add a space for entering names only oa Dial a speed dial number e Press 1 or 2 on the pendant to dial the corresponding speed dia
29. oll to Set reminder and then press SELECT 4 Use the dialing keys 0 9 to enter the month MM date DD and year YY Then press SELECT 5 Use the dialing keys 0 9 to enter the hour HH and minute MM Then press VW or A to choose AM or PM 6 The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 7 Press 5 when done 8 Scroll to the frequency you would like to set and then press SELECT Review reminders 1 Press MENU when the phone is not in use 2 Scroll to Reminder and then press SELECT 3 Press SELECT to select Review The reminders play automatically Options during playback e Press VOL or VOL to adjust the reminder playback volume e Press 4 to repeat the current reminder e Press 5 to stop playback e Press 6 to skip to the next reminder e Press i to switch between the speakerphone and the handset earpiece e Press DELETE to delete the current reminder The handset displays Reminder deleted The system announces Reminder deleted About the built in answering system and voicemail service For message recording your telephone has a built in answering system and it also supports voicemail service offered by your telephone service provider subscription is required and fee may apply The main differences between them are Voicemail from telephone service Built in Category answering system
30. ontents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damag
31. or off The answering system must be turned on to answer and record messages To turn on or off with the telephone base e Press ANS ON OFF to turn the built in answering system on or off To turn on or off with the handset 1 Press MENU when the phone is not in use 2 Scroll to Answering sys and then press SELECT 3 Scroll to Answer ON OFF and then press SELECT 4 Press V or A to choose On or Off and then press SELECT Default announcement The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own Record your own announcement The announcement can be up to 90 seconds in length 1 Press MENU when the phone is not in use 2 Scroll to Answering sys then press SELECT twice 3 The handset announces Record after the tone Press 5 when you are done After the tone speak towards the handset microphone 4 Press 5 when finished The handset plays back the recorded announcement Play the announcement 1 Press MENU when the phone is not in use 2 Scroll to Answering sys then press SELECT twice 3 Scroll to Play anne and then press SELECT Options during playback e Press VOL or VOL to adjust the listening volume e Press 5 or OFF to stop at any time e Press s to switch between the speakerphone and the handset earpiece Delete the announcement 1 Press MENU when the
32. ovider for more information Connect the telephone base Use the intercom feature for conversations between two system devices 1 Press MENU then press or A to scroll to Intercom and then press SELECT e If you have two or more handsets and pendants press or A to choose a desired device and then press SELECT 2 To answer the intercom call on the destination handset press ss a or any dialing key OR To answer the call on the pendant press 3 To end the intercom call press OFF or place the handset back in the telephone base or charger OR To end the intercom call on the pendant press lt or place the pendant back in the pendant charger Answer an incoming call during an intercom call When you receive an outside call during an intercom call there is an alert tone e To answer the outside call press The intercom call ends automatically e To end the intercom call without answering the outside call press OFF The telephone continues to ring Phonebook The phonebook can store up to 50 entries which are shared by all handsets Each entry may consist of a telephone number up to 30 digits and a name up to 15 characters Add a phonebook entry 1 Enter the number when the phone is not in use Press SELECT then go to Step 3 OR Press MENU when the phone is not in use then press or A to scroll to Phonebook and press SELECT Press W or A to scroll to Add contact and
33. phone is not in use 2 Scroll to Answering sys then press SELECT twice 3 Scroll to Play anne and then press SELECT 4 While it plays the announcement press DELETE SI NOTE e After you deleted your own recorded announcement the answering system answers calls with the default announcement Set number of rings You can set the answering system to answer an incoming call after two three four five or six rings or toll saver If you choose toll saver the answering system answers a call after two rings when you have new messages or after four rings when you have no new messages 1 Press MENU when the phone is not in use 2 Scroll to Answering sys and then press SELECT 3 Scroll to Ans sys setup and then press SELECT 4 Scroll to of rings and then press SELECT 5 Press V or A to choose 6 5 4 3 2 or Toll saver and then press SELECT Set recording time You can set the recording time for each incoming message 1 Press MENU when the phone is not in use 2 Scroll to Answering sys and then press SELECT 3 Scroll to Ans sys setup and then press SELECT 4 Scroll to Recording time and then press SELECT 5 Press V or A to choose 3 minutes 2 minutes or 1 minute and then press SELECT Use your built in answering system New message indication When there are new answering system messages the handset displays XX New messages and the message window on the telephone base flashes When yo
34. roof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the USA please visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and c
35. ss SELECT again to confirm Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can use this preset code or set your own Access your reminders remotely 1 Dial your telephone number from any touch tone telephone 2 When the system plays your announcement enter the two digit security code 3 The system announces Press star for reminder or press pound to listen to messages Press mey 4 Enter one of the following remote commands Command Description Ooa Review reminders a Setreminders 3 End the call ooa Turn reminder off 5 Hang up or press 8 to end the call Access your answering system remotely 1 Dial your telephone number from any touch tone telephone 2 When the system plays your announcement enter the two digit security code 3 The system announces Press star for reminder or press pound to listen to messages Press 4 Enter one of the following remote commands Command Description 1 Playallmessages all messages 2 Play only new messages Delete the current message during playback 33 Delete all old messages Repeat the current message during playback Cs fs Oos Hear a list of remote commands Skip to the next message during playback 8 End the call oo Turn the answering system on or off 5 Hang up or press 8 to end the call
36. t an item or save an entry or setting 5 CANCEL e Hang up a call e Return to the previous menu or idle mode without making changes e Delete digits while predialing e Silence the handset ringer temporarily while the phone is ringing e Erase the missed call indicator while the handset is not in use 6 ouerft e Turn on or off the quiet mode e Show other dialing options when reviewing a caller ID log entry e Silence the handset ringer temporarily while the phone is ringing 7 AVDIO ASSIST e Enhance the clarity and loudness of the caller s voice during a call 8 MUTE DELETE e Mute the microphone during a call e Silence the handset ringer temporarily while the phone is ringing e Delete the displayed entry while reviewing the phonebook caller ID log or redial list e Delete digits or characters when entering numbers or names 9 Microphone 10 1 e Make or answer a call using the handset speakerphone e Switch between the handset speakerphone and the handset earpiece during a call TONE 11 aA e Switch to tone dialing temporarily during a call e Switch between upper case and lower case while entering characters 12 8 e Enter space character during text editing 13 5 e Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook e Set or dial your voicemail number 14 gt FLASH e Make or answer a call e A
37. tem You can add new handsets SN6107 purchased separately and new pendants SN6166 SN6167 purchased separately to your telephone system Your telephone base supports a maximum of 12 devices Additional handsets are assigned numbers in the sequential order Add and register a handset Charge the new handset without interruption for at least 30 minutes before registering it to he telephone base After charged each expansion handset displays To register HS see manual S9 NOTES e You cannot register a handset if any other system handset is in use e Only one handset can register to the telephone base at a time To register a handset e Place the new or non registered handset in the telephone base The handset displays Registering Please wait The handset show Registered and you hear a beep when the registration process completes The registration process takes about 60 seconds to complete Add and register a pendant Charge the new pendant without interruption for at least 30 minutes before registering it to the telephone base You hear three beeps every 10 seconds when the pendant is not registered f9 NOTES e You cannot register a handset if any other system handset is in use e Only one handset can register to the telephone base at a time To register a pendant Make sure the pendant is out of the pendant charger and turned on 1 Press and hold FIND HANDSET at the telephone base until
38. the dial tone Disconnect the telephone line cord from your telephone and connect it to another telephone If there is no dial tone on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord If changing the telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider You may be using a new cable or VolP service the existing telephone jacks in your home may no longer work Contact your service provider for solutions The pendant battery does not accept charge while in the pendant charger Clean the charging contacts on the pendant and pendant charger each month with a pencil eraser or cloth Charge the battery in the pendant for at least 3 hours For optimum daily performance return the pendant to the pendant charger when not in use If the battery is completely depleted charge the pendant for at least 30 minutes before use The answering Make sure the answering system is on When the answering system is on ANS ON should display on the handset and the telephone base system does not record messages When the answering machine memory is full it does not record new messages until some old messages are deleted If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail service ans
39. then ress SELECT 2 Use the dialing keys to enter the number OR Copy a number from the redial list by pressing REDIAL and then press V A or REDIAL repeatedly to select a number Press SELECT to copy the number Press SELECT to move on to enter the name 4 Use the dialing keys to enter the name Additional key presses show other characters of that particular key 5 Press SELECT to save ioe Mount the telephone base 1 Connect the telephone line cord to the telephone base Route it through the wall mount bracket and then connect it to the wall jack 2 Align and place the wall mount bracket on the standard wall plate 3 Align and place the telephone base on the wall mount bracket and then connect the power adapter While entering names and numbers you can e Press DELETE to backspace and erase a digit or character e Press and hold DELETE to erase the entire entry e Press V or A to move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause for entering numbers only e Press 0 to add a space for entering names only Review a phonebook entry Entries are sorted alphabetically 1 Press when the phone is not in use 2 Scroll to browse through the phonebook or use the dialing keys to start a name search Delete a phonebook entry 1 When the desired entry displays press DELETE 2 When the handset displays Delete contact press SELECT Edit a
40. u are reviewing anew message NEW displays on the handset If the message alert tone is turned on the telephone base beeps every 10 seconds when there are messages that have not been reviewed Message playback To playback messages at the telephone base e Press gt B PLAY when the phone is not in use Options during playback e Press AVOL or WVOL to adjust the listening volume e Press SKIP to skip to the next message e Press REPEAT to repeat the playing message Press REPEAT twice to listen to the previous message e Press X DELETE to delete the playing message The system advances to the next message e Press gt 8 STOP to stop e Press SLOW to reduce the playback speed To playback messages with a handset e Press MENU when the phone is not in use and then press SELECT e Scroll to Play new msgs or Play old msgs and then press SELECT if necessary Options during playback e Press VOL or VOL to adjust the listening volume e Press I to switch between the speakerphone and the handset earpiece e Press 6 to skip to the next message e Press 4 to repeat the playing message Press 4 twice to listen to the previous message e Press DELETE to delete the playing message The system advances to the next message e Press SELECT to pause the playback and view the caller s information e Press to call back the caller Press SELECT to confirm or press OFF to cancel Delete all messages You
41. wers To determine how many rings activate your voicemail service contact your telephone service provider The answering system does not announce the correct day of the week for recorded messages time stamp Make sure you have set the date and time See Configure your telephone section The messages on the answering system are incomplete If a caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time If the memory on the answering system becomes full during a message the answering system stops recording and disconnects the call The answering system does not respond to remote commands Make sure you enter the correct remote access code Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are clicks then it is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code While the handset is not in use press MENU and then enter 364 to change the handset LCD language back to English accidentally set my LCD language to Spanish or French and don t know how to change it back to English Limited warranty What does this limited warranty cover The manufacturer of th
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