WASHING MACHINE
Contents
1. c cece 12 GONtrOl DANE osnan 17 Dere arraien 20 Detergent Crawel cceccsccsescseseseeeeceeeees 07 ES E ATE 47 Bl A EEE E EEE EE AA ETE 24 Drain hose connection us 13 Electrical CONNECTION 16 FOR COGS inanin ces eT 46 bel T 0800 0124 382 Fabric conditioner 21 Feet adjustment oseeiseiieiieireiieireereeenrnn 11 P e eee arene 34 PUTS Vs A E ENT 18 E E EEEIEE EN EENS EE 05 FUG E E E E E T cs aces 16 Garment care labels cececeeeeeeeeeeeeeees 39 Guarantee oe eeecececcescsesessessesescsteeeseeteteeseees 47 HydroDrive technology ccecceeeeeee 1 24 ICIGGILOM VAMOS eisin Za Installation requireMents ccceeee 09 tems included 0 eee ceescscsescecstsseeeeeeeeteeeees 02 K O ea seeeormeueanton 2l Loading e drU enient 19 Visit servis co uk Power supply failure 32 Preparing your laUndry cccceeeeeeee 18 Programme Gisin 30 Programme MOQO S sccczzct sdassaceacinosesesbecetesve 25 PUND TILG socirnimisesic rnini 35 Rear VIQW cceccccscccsccescsescstscseseecstsesceeseeeaen 06 Re fitting of transit bolts oo cece cee 10 Removal of transit DOlts cece ceeeeees 09 Removing your laundry cece ceeeeeeeeeee 31 KU E AEE P PEE E E 24 oalety INSU UCLONS cestctscucssiesacasninnseteontuecenscie 02 Selecting a programme l s 23 Sorting your laundry 19 SP N sagssnionnsssitecisavevionartstyentaveovoonvivssancinnsyasineness 24 SPIT L E UCN E ATE A AE 28 Sp2. Programme Settings and Wash Cycles Segui Laundry Type Pre Wash Temp Rinse Usable Detergent Cotton and Linen Textiles Yes 60 60 40 30 60 40 40 30 30 60 30 Yes 1 2 Yes 2 Yes 2 Yes 2 Yes 2 Yes 2 Yes 2 Yes 2 Yes 2 Yes 2 Yes 2 T 0800 0124 382 bi USAGE gt It can often be difficult to know which temperature setting is best To help with this we have provided a table with common temperatures and their typical uses ice Use SUG This is the lowest wash temperature that we recommend By using a detergent that can work at this temperature you ll save on water and electricity bills 40 C This is the most common wash temperature Suitable for most everyday Items 50 C This is suitable for most polyester cotton mixtures and nylon 60 C This higher temperature is recommended for heavily soiled garments such as baby clothes or bed linen and towels This is the hottest temperature available on your Washing Machine and is suitable for white cottons and linen that show dirt 90 C Please be aware that the programme setting provides the default temperature for the selected programme You can override this setting by decreasing the temperature should you wish Visit T 0800 0124 382 R cerviecouk Spin Selection You can select a Spin Speed to meet the needs of your wash The table below suggests some typical selection speeds for common types of clothing Your Washing Machine
3. WASHING MACHINE WL 12HDW User Manual VIC EFFICIENCY BY DESIGN Contents REGISTER T0 ACTIVATE YOUR 2 YEAR GUARANTEE NOW fed SERVIS CO UK 0800 0124382 Parts amp Labour for 2 years Go to www servis co uk for more information 01 Welcome 02 Safety Instructions 05 Your Washing Machine 08 Technical Specification 09 Installation 17 Usage SERVIS 33 Maintenance EFFICIENCY BY DESIGN 39 Clothing Care 43 Troubleshooting 47 Guarantee 49 Index Visit Visit T 0800 0124 382 Q servis co uk Q servis co uk T 0800 0124 382 WELCOME gt SAFETY INSTRUCTIONS gt WELCOME Thank you for choosing this Servis WL712HDW Washing Machine which has been designed and manufactured to give you many years of trouble free service You may already be familiar with using a similar product but please take time to read these instructions which have been written to ensure you get the very best from your purchase HYDRO DRIVE HydroDrive technology allows your Washing Machine to offer a rapid 12 minute wash programme by pumping water and detergent into the drum through two nozzles instead of the traditional one This means that you ll be able to cut energy and reduce water consumption See page 24 for more Information on HydroDrive technology WARRANTY Servis provides you with a guarantee which will protect you should your Washing Machine develop an electrical or mechanical faul
4. turned on at the mains The programme dial is in the off position Use the programme dial to select the desired programme Your Washing Machine is vibrating Check that the door clicks shut The door is not shut properly Check that the cold water Supply tap is fully turned on There is excessive foam in the detergent drawer The cold water supply tap is off Check that there are no bends twists or kinks and that the fill hose is not trapped The water fill hose is bent twisted kinked or trapped Visit Visit R servis co uk servis co uk The water inlet filters are blocked The drain hose is bent twisted kinked or trapped The pump filter is obstructed Your laundry is too tightly packed together in the drum The feet of your machine are not correctly adjusted The transit bolts are not removed Too much detergent has been used Possible Cause Your Washing Machine does Clean the water inlet filters see page 34 for detailed instructions Check the drain hose and straighten out any kinks twists or bends Clean the pump filter See page 36 for detailed instructions Check that your laundry is Spread out Adjust the feet See page 11 for further information Remove the transit bolts See page 9 for further information Press the Start Pause button To stop the foam dilute one tablespoon of softener into 1 2 litre of water and pour into the detergent drawer Press the St
5. detergent Mould Clean the stained area as soon as possible and hand wash with detergent Ink Hold the stained area under cold water and wait until the inky water completely runs off Rub the stain with water and diluted lemon juice wait 5 minutes before beginning the wash cycle Fruit Stretch the stained area and pour on cold water apply glycerine and wipe Wait for 1 2 hours and rinse after wiping with a few drops of white vinegar Grass Rub the stained area with detergent before washing Oil Based Paint Apply paint thinner to the stained area before it dries then rub the area with detergent and wash Visit he servis co uk T 0800 0124 382 bs TROUBLESHOOTING gt TROUBLESHOOTING INFORMATION If your Washing Machine is not operating as expected you may find a simple solution listed in the table below If your Washing Machine is not working and one or more of the indicator lights are flashing this means that the automatic error detection system has diagnosed a fault The table on page 46 will provide you will more information If your machine has developed a fault not covered in this manual please contact the Servis helpdesk not receive water Your Washing Machine is not draining water Possible Cause Your Washing Machine does not operate Your Washing Machine does not receive water bed T 0800 0124 382 It is switched off at the mains Check that your Washing Machine is plugged in and
6. gt INSTALLATION REQUIREMENTS To avoid risk of injury please take care when moving your Washing Machine It is heavy and we recommend that a minimum of two people move your Washing Machine To unpack your Washing Machine and manoeuvre It to the installation area one person should hold it by the front feet and the other person at the edge of the lid at the rear Your Washing Machine measures 84 5 x 59 7 x 52 7cm and will require an installation area with the space to allow the door to fully open and provide easy access to the plumbing and electrical connections The most suitable installation surface for your Washing Machine is a concrete floor as it is less prone to vibration during the spin cycle Soft floor surfaces such as carpets and rugs are not suitable If you have to install your Washing Machine on a wooden floor we recommend that a water resistant wooden base at least 30mm thick is installed The base should span several joists and be bolted down Check for the presence of pipes and cables before installing If possible install your Washing Machine in the corner of the room as it is often the most stable part of the floor Do not install your Washing Machine in rooms where temperatures below freezing may occur as frozen hoses may burst or split REMOVAL OF TRANSIT BOLTS The transit bolts are used to protect your Washing Machine from damage during transportation and must be removed before using your Washing Machine for the f
7. N gt WATER SUPPLY CONNECTION Screw the Straight end of the hose clockwise to a 19mm 3 4 cold water tap until hand tight fig 8 Take care not to trap or kink the hose a The drain hose can be connected to a standpipe as shown The hose must be between 60cmto 100cm from the ground Max height 100cm P b The drain hose can be connected toahousehold D E sink as shown mI The hose must be between 60cm to 100cm from the ground DRAIN HOSE CONNECTION Do not connect your Washing Machine to a surface water drain Connect your Washing Machine to your household drainage system fig 9 For your Washing Machine to function properly the outlet end of the drain hose must be at a minimum of 60cm and a maximum of 100cm from the ground CAUTION Check to ensure that the hose is not trapped kinked twisted folded or crushed Do not attempt to extend the drain hose by adding extra sections A wren ki T 0800 0124 382 K cevi cok R servis co uk T 0800 0124 382 ie INSTALLATION gt ELECTRICAL CONNECTION The cold water pressure for a normal household system ranges from between 0 1 to 1 Mpa Your Washing Machine will run at optimum efficiency in this range s i i Your Washing Machine requires a 220 240V 50Hz mains supply Do not use any other supply Once you have made all of the connections carefully tu
8. art Pause button after 5 10 mins T 0800 0124 382 bes TROUBLESHOOTING gt Possible Cause There is excessive foam in the detergent drawer The washing result is not as expected The water from the machine is drained as soon as It Is filled The spin cycle does not take place ha T 0800 0124 382 The wrong detergent has been used Your laundry is too dirty for the programme you ve selected Not enough detergent used There is too much laundry in your Washing Machine The end of the water drain hose may be too low The in built sensor has prevented your Washing Machine from operating with an out of balance load Only use detergents produced for automatic Washing Machines Use the information on pages 25 and 26 to select the most appropriate programme Use the amount of detergent as Instructed on the packaging Check that the maximum capacity of your Washing Machine is not exceeded see pages 25 and 26 for more information Check that the drain hose is at a suitable height See page 14 for more information Avoid small wash loads containing items that could become heavy through water absorption Visit servis co uk AUTOMATIC DETECTION SYSTEM Your Washing Machine is equipped with a built in fault detection system which is able to offer guidance should your machine not operate as expected A failure code is indicated by a combination of flashing wash operation lights The most co
9. ause residual build up in the detergent drawer over time Remove the drawer at regular intervals to clean the accumulated residue To remove the detergent drawer Pull the drawer forwards until it is fully extended Press down on the siphon lid fig 14 and pull the drawer from its housing Visit T 0800 0124 382 be cerviecoiuk Siphon plug Figure 14 Clean the drawer with water and a soft brush if there is any residue in the drawer housing remove with a soft brush Take care to prevent any residue from dropping into the machine To replace the drawer O Dry it thoroughly and slide it back into the housing Visit D servis co uk T 0800 0124 382 bas CLOTHING CARE gt SIPHON PLUG The siphon plug is located in the L compartment of the detergent drawer Remove the detergent drawer fully and pull the plug upwards Clean the plug with a soft brush and replace checking that it is firmly in position GENERAL WASHING INSTRUCTIONS When selecting your washing programme take care to note any instructions displayed on the international washing signs in your garments and textiles w AI A Washing Temperature Do Not Wash Lukewarm Iron Medium Hot Iron Hot Iron Do Not Iron Do Not Tumble Dry Hang To Dry Visit ie T 0800 0124 382 K servis co uk oj X Drip Dry Dry Flat Do Not Bleach Handy To Bleach POW These letters are used to instruct professional cleaners as to which type o
10. could result in unforeseen dangers for the user Repairs should only be undertaken by an approved service agent In the event of a fault or for cleaning purposes your Washing Machine Is only completely isolated from the electricity supply when It is unplugged from the mains Your Washing Machine must only be connected to your water supply using the supplied new fill hose Old hoses must not be reused Do not make any alterations to your Washing Machine unless authorised to do so by Servis The packaging of the machine could be hazardous to children Please refer to the disposal instructions on the rear cover Please ensure that you have removed all of the packaging materials and protective tape from the outside of your Washing Machine inside the drum and inside the detergent drawer before using Your Washing Machine is not intended for use by people including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervision or instruction concerning the use of your Washing Machine by a person responsible for their safety Children should be supervised to ensure they do not play with your washing machine YOUR WASHING MACHINE gt FRONT VIEW D Detergent drawer e e Control panel handle gt Pump filter cover D Detergent drawer Allows you to insert detergent fabric conditioner and starch 2 Control panel Allows you to configure t
11. e check that The transit bolts have been removed Your Washing Machine has been correctly connected to your water supply and your water drainage system Your Washing Machine has been connected to an appropriate mains power supply and Is switched on at the socket Tests were carried out on your Washing Machine at the factory as a result water may be left in the machine To remove any water we recommend that the first wash is carried out without any laundry aD Open the detergent drawer pour in half a measuring cup of all purpose detergent close the drawer and select programme 1 White cotton at 95 C on the programme selection dial If using a liquid detergent refer to page 20 for details on how to insert the fluid level detergent plate Close the door until it clicks shut Press the Start Pause button WASHING SEQUENCE Please follow the steps suggested below to get the best results from your washing Preparing Your Laundry CAUTION Please be aware that any foreign objects such as coins or paper clips can cause damage to your garments and components in your Washing Machine Empty all pockets on items of clothing brush out any sand and dirt from pockets and cuffs Visit D servis co uk T 0800 0124 382 bee USAGE gt Close zips and fasten any hooks and eyes Items such as trousers t shirts sweat shirts and knitted garments should be turned inside out Remove any weights from curtains or place i
12. e drum Follow the manufacturer s advice on the cleaning agent s packaging Extra Cleaning Deposits may build up in your machine when washing is mainly carried out at low temperatures To prevent these deposits from building up carry out a hot wash 70 C or above once every 6 weeks If you have no reason to wash occasionally at this high temperature run a high temperature cottons programme with detergent but no laundry at regular intervals Visit iat T 0800 0124 382 be cerviecoiuk Filters Water Inlet Filters Water inlet filters prevent dirt and foreign materials from entering your machine It is recommended that these filters are cleaned when your machine Is unable to receive sufficient water although your water supply is on and the tap is open To clean the water inlet filters Unscrew the water inlet hose from the Washing Machine by turning the hose anti clockwise and gently pulling To remove the water inlet filter from the water inlet valve use a pair of long nosed pliers to gently pull on the plastic bar in the filter fig 12 Figure 12 Visit D servis co uk T 0800 0124 382 i MAINTENANCE gt GENERAL MAINTENANCE Clean the filter thoroughly with a soft brush wash with soapy water and rinse thoroughly Re insert the filter by gently pushing It back into place A second water inlet filter is located in the tap end of the water inlet hose To remove the second wa
13. er to the table on page 27 Spin Speed Selector To adjust the spin speed turn the spin speed selector dial to the desired speed The spin speed of your Washing Machine ranges from 400 to 1200 rpm Starting a Programme To start the selected programme press the gt f button The light on the pho button will o S illuminate One of the indicator lamps will flash to reflect the chosen programme Visit D servis co uk T 0800 0124 382 Bs USAGE gt Indicator Lamps The indicator lamps show the wash stages of the selected programme l l N Indicates that a programme with pre wash has been selected Indicates that a rinse programme has been selected Indicates that a spin drain programme has been selected Indicates that the programme has finished To pause the current programme press the pfu button The light on the phn button will flash To resume a paused programme press the phn button The programme will resume from its current point in the cycle Programme Summary Your Washing Machine is equipped with 15 pre set programmes We have summarised some of the important information making it as easy as possible for you to select the most appropriate programme for your laundry Day to day washing Recommended Programmes 1 4 5 10 11 and 12 These programmes are ideal for washing lightly soiled cottons and synthetics as separated or mixed washes They often run at lower temperatures and can be used wit
14. f solvent to use Do not wash garments with these symbols in your Washing Machine unless the label says otherwise Visit D servis co uk T 0800 0124 382 40 CLOTHING CARE gt STAIN REMOVAL INFORMATION If can often be hard to know the best way to treat a stubborn stain To help with this we ve provided you with a few tips on dealing with the most common types before running your wash cycle Alcohol Wash the stain in cold water wipe with glycerine and water and rinse with water mixed with vinegar Shoe Polish scratch out the stain taking care not to damage the material rub with detergent and rinse Tea and Coffee Stretch the area containing the stain and pour on hot water Chocolate and Cocoa Leave your clothes in cold water and rub with soap or detergent then wash at a high temperature Tomato Paste Scrape away the dried pieces leave in cold water for around 30 minutes and hand wash by rubbing with detergent Egg Scrape away the dried pieces clean the stained area with a cold wet cloth or sponge and rub with detergent to wash Grease and Oil Rub the stain with detergent and then wash in lukewarm soapy water Visit ba T 0800 0124 382 K servis co uk Mustard Apply glycerine to the stained area rub with detergent and hand wash Blood Soak your clothes in cold water for around 30 minutes and then hand wash Cream Ice Cream and Milk Soak your clothes in cold water and rub the stained area with
15. h the majority of detergents Visit hid T 0800 0124 382 K servis co uk HYDRO Programme 12 Super Rapid 12 Min D R V E The fast wash speed of this programme is made possible by the use of HydroDrive technology which pumps water and detergent into the drum through two nozzles instead of one The 12 minute wash is only intended for small loads and quick refreshes of laundry that is only very slightly dirty ideal for the freshening up of a school uniform for example Heavily Soiled Washing Recommended Programmes 2 3 and 6 These programmes are ideal for washing heavily soiled cottons and synthetics and are capable of removing stubborn dirt and stains Delicate Washing Recommended programmes 7 8 and 9 These programmes are ideal for washing items such as delicate synthetics wool and silk Lower temperatures are used You can find detailed information on all washing programmes in the table on pages 25 and 26 In addition to the programmes listed in the table the following options are also available Turn the programme dial to the selected option once a previously selected programme had finished Rinse This option is suitable for all types of laundry and provides an extra rinse to your laundry after the washing process has taken place Spin This is a useful programme to select when extra spinning is required We do not recommend this programme for your delicate or woollen laundry Drain Select this programme if you d li
16. he required settings for your wash 3 Door handle Provides you with access to the drum Q Pump filter cover Provides access to the pump filter for maintenance purposes Visit E T 0800 0124 382 be ceriiecoiuk REAR VIEW eoeeerecec reece eee eee eee eee eee eee eee eee eee eee eee eee eee eee ee eee eee ee eee eee eee ee eee ee see ee eee eee eee e eee eee ee eee eee ED Cold water inlet 0 Drain hose Provides an outlet for the dirty water from your Washing Machine Cold water inlet Connects your Washing Machine to your cold water supply Visit D servis co uk T 0800 0124 382 Kod YOUR WASHING MACHINE gt TECHNICAL SPECIFICATION gt DETERGENT DRAWER Compartment Compartment Il Add detergent for the main wash 2 L Compartment For fabric conditioner and liquid starch D Compartment Add detergent for the pre wash Visit T 0800 0124 382 Q servis co uk TECHNICAL SPECIFICATION Voltage V Frequency Hz Electrical Current A Power Rating W Water Consumption Cycle Energy Consumption kWh Cycle Unpacked Dimensions H x W x D cm Gross Weight kg Spin Speed rpm Drum Volume It Max Dry Load Capacity kg Energy Rating Wash Noise dB Spin Noise dB isit V Q servis co uk 220 240V 50Hz 10 2200 49 0 76 84 5 x 59 7 x 52 7 Le 1200 gl 7 A 08 74 T 0800 0124 382 bed INSTALLATION
17. in speed selector u 22 Stain removal informMatiOn ccccceeeee 41 Starting a PrOGraMME ccccceeeeeeeee 22 Visit servis co uk Technical specification ou 08 Temperature adjustment dial 0 0c 72 Temperature selection ccceeeeeeeeeeees 27 Transit boltre RUNG eisai 10 Transit bolt removal eee 09 TFOUDIES noo ienser 43 Ea AEE T N 01 Water inlet filter 34 Water softener 21 Water supply Connection 13 T 0800 0124 382 50 T 0800 0124 382 E info servis co uk M SERVIS X servis co uk EFFICIENCY BY DESIGN The symbol on the product or on its packaging indicates that this product may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this mom product please contact your local city office your household waste disposal service or the shop where you purchased the product 0000000000
18. irst time Keep the transit bolts safe and re fit them if you need to transport your Washing Machine in the future The four transit bolts are located on the back of your Washing Machine fig 5a To remove the transit bolts 4 off Remove each bolt by turning anti clockwise with a suitable spanner fig 5b Visit be T 0800 0124 382 be ceriiecoiuk Pull out the remaining plastic section of each transit bolt by hand This will require a reasonable amount of force fig 5c Insert the blanking caps 4 off Push the cap into the hole until the four connectors click into place Check that the cap is flush with the machine Figure 5 To re fit the transit bolts 4 off for future transportation Pull and remove the four plastic blanking caps insert the plastic sections of the transit bolts into the exposed holes Insert the bolts into the plastic sections of the transit bolts and tighten with a suitable Spanner until secure Visit X servis co uk T 0800 0124 382 bbe INSTALLATION gt ADJUSTING THE FEET For safe operation it is important that your Washing Machine is level and securely positioned on all four feet Incorrect installation may cause the Washing Machine to vibrate and increase your water and electricity consumption The tour adjustable feet are used to level the Washing Machine To adjust the feet Loosen the plastic locking nut by turning anti clockwise fig 6a B To i
19. items of clothing are trapped between the rubber seal and the door Adding Detergent Please take care to add the correct amount of detergent to your Washing Machine If too little detergent is added Your laundry may not get washed properly and may become grey and stiff over time Spots of fat may appear on your laundry Limescale may form on the heater elements If too much detergent is added Excessive foam will be formed resulting in poor wash results Water consumption will increase You can use any detergent produced for automatic washing machines The use of dispensing aids such as balls is recommended if they are supplied with the detergent Tablets are suitable for full loads however it may be impractical to reduce them for smaller loads Some tablets do not dissolve as quickly as others and may not be suitable for wash cycles of short duration It is possible to use fluid detergents in all programmes without a pre wash To do this slide the fluid detergent level plate into the guides in compartment II of the detergent drawer fig 11 Use the lines on the plate as a guide to fill the drawer to the required level The amount of detergent to use will depend on the dirtiness of your clothes and the hardness of your water supply guidelines will be on the packaging of your detergent Visit D servis co uk T 0800 0124 382 a USAGE gt Figure 11 If your clothes are only slightly soiled do not prewash and pu
20. ke the dirty water inside your machine to be drained before the current programme has finished Visit D k T 0800 0124 382 2 USAGE gt Programme Modes Notes Soiled 60 C Pre Wash Cotton 60 C Cotton 40 C Hygiene 30 C Synthetics 60 C synthetics 40 C Wool Hand Wash 40 C Silk Delicate 30 C Mix Wash 30 C Fast 60 C 60 Min Super Rapid 12 Min aorta Name Max Dry Wash Type Load kg Cotton 95 C Anti Bacterial 25 3 5 25 2D 25 Day to Day Heavy Soiled Heavy Soiled Day to Day Day to Day Heavy Soiled Delicate Delicate Delicate Day to Day Day to Day Day to Day Programme 1 You can operate your Washing Machine with no load with this programme to reduce the level of microorganisms present in your Washing Machine Programme 12 Due to the short washing time of this programme we recommend that less detergent is used than with other programmes The programme will last longer than 12 minutes if your Washing Machines detects an uneven load ka T 0800 0124 382 Visit servis co uk 2 Cotton and Linen Textiles 9 Coloured and Linen Textiles 4 Coloured and Linen Textiles 5 Coloured Linen and Baby Clothing 6 Synthetic or Synthetic Mixture 7 Synthetic or Synthetic Mixture 8 Hand and Machine Wash Wool 9 Hand and Machine Wash Wool 10 Cotton Synthetic and Coloureds 11 Cotton Coloured and Linen Textiles 12 Cotton and Coloured Linen Visit f servis co uk
21. mmon failure codes are shown below If your machine displays a code not shown consult the Servis helpdesk Possible aur Visit f servis co uk The door is not shut properly Shut the door properly so that you hear the click The water level in your Check that the cold water tap machine may be low or the is fully turned on water pressure may be low The pump has failed or the Clean the pump filter pump filter is obstructed There is an excessive amount Your Washing Machine of water in your Washing will automatically drain the Machine water turn your Washing Machine off unplug and contact the Servis helpdesk The motor has failed Contact the Servis helpdesk T 0800 0124 382 bod GUARANTEE gt DISPOSAL OF YOUR OLD MACHINE All packaging and materials used are environmentally friendly and recyclable Please dispose of any packaging in an environmentally friendly manner Consult your local council for further details To ensure safety when disposing of an old machine cut off the main power supply cable and break the door hinges or lock psd Please refer to the rear cover for disposal instructions GUARANTEE The Servis guarantee covers the cost of parts labour call out charges to repair an appliance should any covered component fail in its normal functions necessitating a repair or replacement to resume those functions The Servis guarantee does not cover Accidental damage Use in a commercial enviro
22. n a laundry bag Any loose wiring in bras and shirt collar stiffeners should be removed or sewn in Sorting Your Laundry Sort your laundry by colour Always wash whites and coloureds separately Dark textiles may contain excess dye and should be washed separately several times before being included in a mixed load Follow the instructions given in the care labels on the clothing Do not wash any items in the machine that the manufacturer has specified as non washable on the care label Badly soiled or stained areas can be pre treated with liquid detergent or stain removers by following the manufacturer s instructions If you use a solvent based cleaning agent to pre treat a stain protect any plastic parts such as buttons Rinse the cleaning agent off before loading the washing into the machine Do not use a solvent based cleaning agent in your Washing Machine Loading the Drum Pull the door open using the handle D Load your items of clothing into the drum ensuring they are loosely packed You will achieve better wash results if you mix up large and small items Items of varying size will help distribute the load more evenly during spinning Take care not to exceed the maximum load of the drum as this will give poor wash results and cause creasing Refer to the table on pages 25 and 26 for information on load Capacities Visit ki T 0800 0124 382 K servis co uk Gently push the door until it clicks shut Check that no
23. n buttons simultaneously for a minimum of 3 seconds The child lock will automatically be deactivated once a programme has finished Visit 7 T 0800 0124 382 K servis co uk Power Supply Failure If a power cut should occur while a programme is running the programme will continue from the same point once power is restored This will not cause any harm to your Washing Machine or laundry During a power cut the door lock mechanism will release after 2 minutes Do not open the door if there is water in your machine If you wish to collect your laundry drain your Washing Machine first Page 36 contains instructions on how to drain your machine Visit D servis co uk T 0800 0124 382 bas MAINTENANCE gt GENERAL MAINTENANCE From time to time it may be necessary to carry out some routine maintenance of your Washing Machine to ensure that it operates as intended Before cleaning your Washing Machine Turn your mains power supply off and remove the plug from the socket Turn off the cold water supply CAUTION Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents to clean your Washing Machine They may damage the plastic surfaces and other components with the chemicals they contain External Casing Use a mild non abrasive cleaning agent or soap and water to clean the external casing Wipe dry with a soft cloth The Drum Use a suitable stainless steel cleaning agent to clean th
24. ncrease the height of the machine turn the feet clockwise fig 6b To decrease the height of the machine turn the feet anti clockwise fig 6b O After making adjustments use a spirit level to check that the machine is level Once the machine is level tighten the locking nuts by turning clockwise fig 6c Figure 6 Visit be T 0800 0124 382 be ceniiecoiuk WATER SUPPLY CONNECTION Your Washing Machine uses an energy efficient cold fill system which means that only the water required to wash the laundry is heated As a result no heat is lost in the pipeline from the hot water supply Connect your Washing Machine to your cold water supply only If your previous machine had a hot and cold fill check that the hot tap on your water supply is closed to avoid leakage Only use the fill hose supplied and not one from your old Washing Machine Only one hose is required to install your Washing Machine to the cold water supply The inlet hose provided with your Washing Machine connects the rear of your machine and the cold water supply To connect your Washing Machine to the cold water supply Connect the angled end of the fill hose to the cold water inlet on the rear of your Washing Machine by screwing the threaded connector clockwise fig 7 Take care not to overtighten the connection Hand tight is sufficient ee Figure 7 Visit he servis co uk T 0800 0124 382 Ls INSTALLATIO
25. nment Incorrect or faulty installation Deliberate damage or neglect Repairs to cosmetic parts Visit T 0800 0124 382 K serviscouk Damage caused by foreign objects or substances Claims in respect to routine inspection or maintenance The Servis guarantee is not transferable For your Servis guarantee to be valid you will need to retain your original purchase receipt and be able to provide it when you make a claim The above summary does not include all of the terms and conditions and exclusions which can be found on our website Www servis co uK KNOW YOUR RIGHTS Household contents insurance Your household insurance may cover you for accidental damage fire or theft of your product Data Protection Act 1988 Please note that any information provided will be processed by us or our agents in compliance with the provisions of the Data Protection Act 1988 for the purpose or providing cover and handling claims if any which may necessitate providing such information to third parties Visit X sarvis co uk T 0800 0124 382 z INDEX gt Adding detergent cccccecsecceceeeseeeeen 20 Additional TUnCtiOrS sasson 29 Adjusting the feet 11 Cancelling a programme 30 Child TOGK sccsinsarscsesvenosovediaduerastoensasesneiesaenesiivies 31 Cleaning oo eececcccseeesesssesesestsesecetsesteeeeeseneen 33 Connection drain NOSE cccceeeeeeeeee 13 Connection electrical cece 16 Connection water SUPDIY
26. o not use your Washing Machine for any purpose not expressly specified in this user guide Keep children away from your Washing Machine when in use To avoid risk of injury do not allow children to play on or near it or to play with its controls Before setting up your washing machine check for any external visible damage Do not install or use your Washing Machine if it is damaged Prolonged intensive use of your Washing Machine may call for additional ventilation Before connecting your Washing Machine ensure that the information on the data plate voltage and connected load matches that of the mains electricity supply If in doubt consult a qualified electrician Do not connect your Washing Machine to the mains electricity supply using an extension lead A damaged power cord plug can cause fire or give you an electric shock When damaged It must be replaced this should only be done by qualified personnel Never remove the plug from the socket by pulling the cord Always hold the plug Never touch the power cord plug with wet hands as this could cause a short circuit or electric shock Visit Lee T 0800 0124 382 K servis co uk Visit D servis co uk T 0800 0124 382 ba Do not touch your Washing Machine if your hands or feet are wet Never open the detergent drawer while the machine Is running Faulty components must only be replaced by a suitably qualified Service Agent using genuine spare parts Unauthorised repairs
27. recommend using this function for very dirty clothes Your Washing Machine will hold your laundry in water with detergent for a period of time before your machine takes in water to begin washing giving better cleaning results wy Easy Ironing Using this function will ensure that your clothes are less wrinkled after washing To select one of the additional functions press the button of the function you wish to select If the light on the function button stays illuminated you have successfully selected the function If the light on the function button flashes it is not possible to carry out this additional function with the selected programme Visit 23 T 0800 0124 382 K servis co uk Choosing an additional function once a programme has begun To start the selected programme press the p o button The light on the p n button will illuminate showing that the wash operation is in progress If you decide to choose an additional function when the wash operation is already in progress press the button of the additional function that you wish to select If the light on the selected button illuminates you have successfully selected the function If the light illuminates for a short time and then goes out the additional function you have selected is not available Cancelling a Programme Press the pfu button for 4 seconds Your machine will carry out the drain operation necessary for the programme to finish The 2 lamp will illuminate I
28. rn your cold water supply on and check oa for leaks Your Washing Machine may be fitted with a moulded plug which cannot be rewired If the fuse cover becomes damaged you must not use the plug If your plug requires changing because It is not suitable for your socket or it is damaged you should consult a qualified electrician Fuse Replacement fuses should be ASTA approved to BS1362 and have the correct 10 Amp rating Replacement fuses can be purchased from an electrical supplier 7 wren is T 0800 0124 382 K carvis co uk servis co uk T 0800 0124 382 ke USAGE gt CONTROL PANEL OVERVIEW eevee ece eee eee eee eee eee eee eee ee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee ee ee eee eee eee eee eee eee eee Y Q Quri 1000 __ ee an 800 SPECIAL PROGRAMS SERVIS WL712HDW P 3 J O Programme Dial Allows you to select a wash programme Temperature Adjustment Dial Allows you to adjust the temperature of the wash water 3 Spin Speed Selector Allows you to adjust the spin speed O Pre Wash Indicator Lamp Rinse Indicator Lamp O Spin Drain Indicator Lamp Q Programme End Indicator Lamp Rinse Hold O Extra Rinse Soak Easy Ironing H Programme Start Pause Button Start or Pause the selected programme Figure 10 Visit T 0800 0124 382 R servis eouk RUNNING YOUR FIRST WASH Before using your Washing Machine for the first tim
29. t a small amount of detergent as specified by the manufacturer into compartment II of the detergent drawer If your clothes are excessively soiled select a programme with pre wash and put 1 4 of the detergent to be used into compartment of the detergent drawer and the rest in compartment II Water Softener A water softener can be used to reduce the amount of detergent required in hard water areas Follow the guidance on the packaging and dispense as instructed First add the detergent then the water softener Fabric Conditioners and Liquid Starch Fabric conditioners make garments soft to handle Starch stiffens and gives body to items such as bed linen To add fabric conditioner or liquid starch pour the amount as instructed on the packaging into the L compartment of the detergent drawer taking care not to exceed the MAX level Visit a T 0800 0124 382 K servis co uk Selecting a Programme To select the desired programme turn the programme dial either clockwise or anti clockwise until the marker on the dial points to the chosen programme To cancel a programme refer to the information on page 30 Temperature Adjustment Dial To adjust the temperature of the water turn the temperature adjustment dial clockwise from its start position until the desired temperature is selected The temperature range is from 0 C start position to 90 C For more information follow the washing instructions in your garments and ref
30. t during the guarantee period To ensure that you get a prompt and efficient service please register your Washing Machine immediately You will find a warranty card included within the packaging To register complete the form or Visit us at www servis co uk Call us on 0800 0124 382 Visit bal T 0800 0124 382 be eeriiecoiuk ITEMS INCLUDED Ce Fill hose Fluid detergent level plate Figure 1 SAFETY INSTRUCTIONS To ensure your safety and the safety of others please read the following safety precautions before you operate your Washing Machine Your Washing Machine conforms to current safety requirements Inappropriate use can however lead to personal injury and damage to property To avoid the risk of accidents and damage to your Washing Machine read this user guide carefully before using it for the first time It contains important information on the installation safety use and maintenance of your Washing Machine Retain this user guide for future use and pass it on to any new owners Read this user guide before using or installing your Washing Machine Visit D servis co uk T 0800 0124 382 br SAFETY INSTRUCTIONS gt Your washing machine is for domestic use only and is only intended to wash Items which are specified by the manufacturer to be machine washable on the label and textiles composed of hand washable wool or wool blend fabrics as well as satin lace silk and other hand washable garments D
31. t is now possible to select another programme or remove your laundry Programme End Your Washing Machine will automatically stop once the selected programme has finished The wW lamp will illuminate Visit X sarvis co uk T 0800 0124 382 bed USAGE gt Removing Your Laundry Turnthe programme selection dial to the off 0 position Your Washing Machine door lock will automatically be released approximately 2 minutes after the programme has finished Pull the door handle forwards and open the door fully Remove your laundry check that all items have been removed from the drum Any items left in the drum could discolour items in the next wash or become discoloured themselves Check the drum and door seal for any small articles that may have become dislodged Leave the door open for a short time to allow the interior of your Washing Machine to dry Check the drum is dry and empty before closing the door Child Lock Your Washing Machine is equipped with a child lock to prevent accidental operation To activate the child lock press the WD and amp function buttons simultaneously for a minimum of 3 seconds If you have successfully selected child lock the wash rinse and spin lights will flash for 2 seconds If you press any button while child lock is active the button will have no effect and the wash rinse and spin lights will flash for 2 seconds To deactivate child lock press the 2S and functio
32. ter inlet filter O Use a pair of long nosed pliers to gently pull on the plastic bar in the filter Clean the filter thoroughly with a soft brush and wash with soapy water and rinse thoroughly Re insert the filter by gently pushing It back into place Pump Filter The pump filter system in your Washing Machine prolongs the life of the pump by preventing lint from entering your machine We recommend that you clean the pump filter every 2 3 months The pump filter is located behind the cover on the front lower right corner CAUTION The water in the pump may be hot wait for it cool before carrying out any cleaning or maintenance Visit b T 0800 0124 382 be eeriiecoiuk Cleaning the Pump Filter Before opening the filter cover place a container under the filter cover to collect any water left in the machine Pull the top of the cover forwards using the finger groove until the pump filter is fully exposed fig 13a Loosen the filter by turning anti clockwise and remove by pulling fig 13b Wait for the water to drain Figure 13 Visit D servis co uk T 0800 0124 382 bed MAINTENANCE gt Remove any foreign materials from the filter with a soft brush O Move the pump by hand to check that it rotates freely Clean the pump with a soft brush After Cleaning Re fit the filter by inserting It and turning clockwise Close the filter cover DETERGENT DRAWER The use of detergent may c
33. will automatically override a Spin Speed if it is not suitable for the selected programme on Cottons 1200 Delicate 600 Woollens 1200 Shirts 600 Denim 900 Dark Garments 1200 You will be pleased to learn that your Servis Washing Machine has an in built sensor that prevents your Washing Machine operating with an out of balance load it will make several attempts to balance the load prior to the spin cycle If it is not possible for your Washing Machine to balance the load your Washing Machine will abort the spin cycle To reduce the likelihood of this happening we recommend that you avoid small wash loads containing items that could become heavy through water absorption Visit D servis co uk T 0800 0124 382 bed USAGE gt Additional Functions To allow you to get the best washing results possible your Washing Machine offers a selection of additional functions to complement the selected programme L Rinse Hold We recommend using this function when it s not possible to remove your laundry from the Washing Machine soon after the programme has ended When this function is selected the last cycle of rinsing water is held in the drum ensuring that wrinkles do not appear in your laundry Press the ey button to drain the machine and collect your laundry SX Extra Rinse When this function is selected your Washing Machine will carry out one extra rinse in addition to those made in the selected programme cycle soak We
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