iTwin Connect
Contents
1. 1 Remote Disable Click the iTwin icon in the M and select Security Options followed by Show Disable Code About iTwin fall Open Remote Files WA Show Disable Code Open Remote Desktop Set Password EJ Teleport Me d Set Device Name Security Options 7 If you have lost one half you can prevent unauthorized remote access to your files by entering the Disable Code in the iTwin Remote Disable Web Center and the iTwin backend will block within 90 sec the lost half from being used to remotely access your Trusted Computer We recommend that you note the Disable Code and save it in a safe place or send a copy of the code to your email account for later use 3 2 Password 3 When you plug in the paired iTwin device you are provided with the option to set a password for an additional layer of security with two factor authentication Once set the password will be required to use each of your iTwin halves every time you insert either of them into a computer Please note that we do not store your password in any server or on your computer The password is stored in the two halves of the iTwin device only and is not recoverable if forgotten To change the password or reset it you will have to pair the two halves again and re initialize the device 4 Manual Disconnect If you are sharing files for remote access and lose one half unplug the other half from your Trusted Computer and undo the file and resource sharing2. and under Networks you will see all the computers in the Trusted Computer network You can connect to any computer in the network and to which you have access credentials y Chapter 7 Use the Public VPN from Restricted Regions iTwin has public servers deployed in various parts of the world to which users can connect in order to tunnel out of restricted networks To use the Public VPN server one half of iTwin is sufficient and it is not required to leave an iTwin half connected to a Trusted Computer to form a Private VPN as described in Chapter 3 This can be useful when you travel and you are denied access to services that are geo restricted to your home country or when you travel to a restricted region and you have not set up a Trusted Computer running in your home country 1 Plug in one iTwin half into any online computer 2 If iTwin Connect is not installed on that computer it will install The iTwin Connect icon will be visible in the Menu Bar once the application Starts 3 Select Teleport Me from iTwin Menu You will see a range of iTwin servers in different geographic locations 5 Teleport US Connect About iTwin Teleport EU Connect Open Remote Files Teleport Singapore Connect Open Remote Desktop gt ae Teleport Remote Connect Teleport Me Security Options Boole 4 Connect to an iTwin server of your choice All your Internet tra
3. at ea Admin Users MacBook Pro local Edit OS Service File Sharing On DVD or CD Sharing Other users can access shared folders on this computer and administrators Screen Sharing all volumes at afp 192 168 0 111 or Admin User s MacBook Pro ENESENN Options Printer Sharing Scanner Sharing Shared Folders Remote Login Remote Management Remote Apple Events Internet Sharing Bluetooth Sharing LILI Se a Click the lock to prevent further changes i Enable Share files and folders using SMB Windows Then enable the user account you want to use for accessing this Mac s files Enter the password for that account Say Alice and Alice_password Sharing Computer Na V Share files and folders using AFP Number of users connected 0 E Edit V Share files and folders using SMB Windows When you enable SMB sharing for a user account you must enter the password for that account Sharing files with some Windows _ On Service 1 computers requires storing the Windows user s account DVD or CD password on this computer in a less secure manner Ead driller Screen Sha On Account Book Pro File Shari Options _ Printer Sha Scanner Sh Remote Lo To enable file sharing using SMB for Admin _ Remote Ma User enter the password for that account _ Remote Ap Internet Sh Bluetooth at 3 rh C
4. you Teleport Remote all your Internet traffic will then be routed through the Internet connection of the Trusted Computer To all sites on the Internet it will appear as though you are browsing from your Trusted Computer No one on your local network will be able to ascertain which site you are visiting and what data you are exchanging with it You can enjoy all the services available to you in your home network and access your personal accounts with confidence r Chapter 9 Access your Intranet Sites from a Remote Network 1 This requires you to set up a Trusted Computer and create a Private VPN as described in Chapter 3 With one half of your iTwin attached to your Trusted Computer insert the other iTwin half into any remote online computer You can then access your Intranet sites from your Trusted Computer network using iTwin Connect 2 To access your Intranet or internal websites directly type the url of any site available on your Trusted Computer network in your web browser e g Attps vourcompany internal com and you will be able to access that internal site as if you are situated inside the network Chapter 10 Prevent Unauthorized Access In case of loss of one or both halves of your iTwin disable your iTwin device to prevent unauthorized access to your data During the install process explained in Chapter 2 you saw some of the safeguards available Given below is a more detailed explanation of each
5. S Twin 1 win Connect User Guide for Windows Before You Start 1 This guide is for v2 0 0 5 of the iTwin Connect software for Microsoft Windows Platform Windows XP Windows Vista Windows 7 and Windows 8 2 The Release Notes are available on our website here http www itwin com whatisnew itwin_connect_release_v2 0 0 5 3 iTwin Connect requires a broadband Internet connection with a recommended upload speed of 1Mbps for a good user experience Table of Contents Chapter l YouriTwin DOVICe isciscccstinccosssseceeeiecscscsecseeis cxscievivsnsdistinsineetnacnseesiceactennes 3 Chapter 2 Installation ee sessesesessesesresesessesesresesesseseseeseseseesesessesesseseeesesesseseseoseseseesesee 5 Chapter 3 Create a Private VPN to Access a NetWorK essesesresescsresceresesees 13 Chapter 4 Access your Shared Files ssessesessessessesessessesseseesessesseseeseesessesseseeseess 15 Chapter 5 Access your Remote Desktop ssessessesessessesseseesessesseseeseesessesseseeseess 19 Chapter 6 Access your Remote Subnet ssessessesessessesseseesessesseseeseesessesseseeseess 20 Chapter 7 Use the Public VPN from Restricted Regions sesseseessessessessesresses 21 Chapter 8 Private and Restriction Free Browsing using Private VPN 23 Chapter 9 Access your Intranet Sites from a Remote Network 25 Chapter 10 Prevent Unauthorized ACCESS eseseesesesseseseesesesresersseseereseseeresesses 26 C
6. Your files can no longer be remotely accessed through the compromised half of the device You can buy a new iTwin half and pair it with the one you have Initializing this new pair dissolves the keys in the old pair and allows you to Safely use the device again 9 Chapter 11 Troubleshooting If you encounter any problems using iTwin please do the following 1 Check your Internet connection 2 Unplug iTwin and re plug into your computer 3 For more support email helodesk iTwin com 4 You can also visit our support page at http help itwin com O iTwin Pte Ltd O 2013 iTwin Pte Ltd All rights reserved This manual may not be copied in whole or in part without the written consent of iTwin The iTwin logo is a trademark of iTwin Pte Ltd registered in Singapore Use of iTwin logo for commercial purposes without the prior written consent of iTwin may constitute trademark infringement and unfair competition in violation of the law Every effort has been made to ensure that the information in this manual is accurate iTwin is not responsible for printing or clerical errors Other company and product names mentioned herein are trademarks of their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation iTwin assumes no responsibility with regard to the performance or use of these products
7. complete guide to file and printer sharing for different versions of the Windows operating system is available here http windows microsoft com en SG windows sharing files printers help You will need your credentials username and password to the account from where you shared the files eg Alice and r C Alice password to access them from a remote computer using iTwin Connect 4 2 Set up file sharing from a Mac f Click Apple logo on the left top corner or your Mac desktop and open System Preferences W Finder File Edit About This Mac Software Update App Store System Preferences Dock amp View Go Recent Items amp Force Quit Finder NEED Sleep Restart Shut Down Log Out Arunashis Ghose g Click Sharing 000 System Preferences General Desktop amp Mission Spotlight Notifications Screen Saver Control Hardware G E i EH 0 Ba A CDs amp DVDs Displays 4 Ink Internet amp Wireless iCloud Mail Contacts Bluetooth Sharing amp Calendars System ZR eoe amp a Users amp Parental Date amp Time Software Dictation Time Machine Accessibility Startup Disk Groups Controls Update amp Speech Other Si Flash Player h Enable File Sharing and then click Options Computer Name Admin User s MacBook Pro i HEE i Computers on your local network can access your computer
8. d the device you can insert just one half of the device into any computer to start the installation process Note First time install may take up to a minute if device driver update is required 2 If you do not see the following splash screen within 2 minutes go to Start gt Computer You will see iTwin mounted as a CD ROM device Open iTwinPro Installer gt double click iTwinPro exe iTwinPro is the hardware platform used by iTwin Connect 3 During the time that the splash screen is visible iTwin downloads the latest version of the iTwin Connect software suitable for your computer Press Accept and Install to accept iTwin End User License Agreement and install the software on your computer Choose Install when prompted to install the device drivers The installation will complete in a short time Since the iTwin device is inserted as a pair the pairing process will begin Follow the on screen instructions to register your iTwin device 4 Name your iTwin device This step is optional An iTwin device name will be helpful if you have multiple devices For example you might carry 2 iTwin devices when you travel so that you can connect to 2 different trusted computers one in your home and one in your office Set a ilwin device name Name John Doe What is a iwin device name A name to easly identify thes Twin device Both halves mil be dentifed by the nane Note This step
9. eling Teleport Me feature is useful when you need to protect yourself from eavesdroppers on your untrusted local network or free public Wi Fi hotspots at airports and cafes Teleport Me effectively changes your IP address to that of your Trusted Computer To websites and services that depend on your IP address for location it will appear as if you are browsing from your Trusted Computer Chapter 4 Access your Shared Files This requires you to set up a Trusted Computer and create a Private VPN as described in Chapter 3 With one half of your iTwin attached to your Trusted Computer insert the other iTwin half into any other online computer You can access your files from your Trusted Computer using iTwin Connect iTwin Connect uses native File Sharing methods available on your computer to allow you to access your files from a remote computer Hence to enable File Sharing a few simple steps need to be followed to set up sharing from your Trusted Computer 4 1 Set up file sharing from a PC Here are steps required for file and printer sharing from a Windows 7 PC attached to a WORKGROUP a Login to your PC with your account name and password Say Alice and Alice_Password b Right click on the file or folder you want to share c Select Share With gt Specific People d Click Share button in the file sharing window e Make sure your username is selected and click Done A
10. ffic will then be routed through the Internet connection of the server selected To all sites on the Internet it will appear as though you are browsing from the iTwin server No one on your local network will be able to ascertain which site you are visiting and what data you are exchanging with it r Chapter 8 Private and Restriction Free Browsing using Private VPN iTwin has servers deployed in various parts of the world to which users can connect to tunnel out of restricted networks However if you want to reach a region where iTwin does not have public servers you can set up your own Private VPN for private restriction free access to the Internet or for access to geo restricted services This requires you to set up a Trusted Computer and create a Private VPN as described in Chapter 3 1 With one half of your iTwin attached to your Trusted Computer insert the other iTwin half into any other online computer 2 Select Teleport Me from iTwin Menu Your Trusted Computer is available as a Teleport Remote option r Teleport US Connect GQ About iTwin FE Teleport EU Connect FE Open Remote Files a Teleport Singapore Connect Open Remote Decktop Q Teleport Remote Connect Eg Teleport Me gt Security Options d The Teleport Remote option will be enabled if you have attached the other half of your iTwin to your Trusted Computer and left it powered on and online 3 Once
11. hapter 11 Troubleshooting esessessssessesessesessessesessesesseseeseseeseseesesseseosenessessesessesee 28 Chapter 1 Your iTwin Device Your iTwin device has two identical halves The two halves can be connected together via their special connector to form a pair as shown iTwin Connector USB Connector Activity Indicator 1 USB Connector The USB connector is used to plug the device into the USB port of a computer 2 ifwin Connector The iTwin Connector is used to connect the two halves of the iTwin device to form a physical pair It is used to securely transfer a cryptographic key between the two halves of the device during device pairing gt 3 Activity Indicator LED This indicates the state of the iTwin device No Light Device is not functional or iTwin is not installed on your computer Red Light Error Constant Blue Light Device is active and functioning Chapter 2 Installation Note iTwin installation requires admin permissions Please logout all users and login as admin to your computer for the installation process 1 Before iTwin can be used on any computer iTwin software needs to be installed on it For first time use of your iTwin device join together the two halves of your iTwin device to form a pair and then insert the paired device into a USB port on your computer This computer is henceforth referred to as Trusted Computer If you have already paire
12. is optional f you do not set a device name Twin appbcation uses a combination of the Device IDs of the two halves as the default device name 5 Set a password for the iTwin device if you wish to use 2 factor authentication for extra security This step is optional and is available only when the iTwin device pair is being initialized Set password for your iTwin device Device name John Doe Enter password ssssser Re enter password seseseeee Why set a password For added security you can set a password for your Twin device You wil then need to enter this password each Sme you plug in one of the Twin halves before you can proceed to access your fies Note This step is optenal But you need to decde now whether to set a password before we complete the paring ritiskzston of your Twn halves is completed 6 Note the Disable Code for your iTwin device In case you lose one half of your iTwin device you can prevent unauthorized access to your computer by disabling the iTwin device by entering this Disable Code in the iTwin Remote Disable Web Center n case you lose your Twn you can remotely disable your lost Twn device using the disable code The cisable code and usage instructions wall be sent to your emal inbox Alternatively you can save your disable code now In case you need to disable your Twin visit Twin Remote Disable Web Center input your Gsable code and the leat Tain wi be disabled
13. lick the lock to prevent further changes 2 4 3 Access Shared Files From your Trusted Computer Once the files are shared from your Trusted Computer to access the shared files select Open Shared Files in the iTwin Menu and enter your credentials e g Alice and Alice_password when prompted About iTwin Open Remote Files Open Remote Desktop Teleport Me i Security Options O m SE Chapter 5 Access your Remote Desktop This requires you to set up a Trusted Computer and create a Private VPN as described in Chapter 3 With one half of your iTwin attached to your Trusted Computer insert the other iTwin half into any other online computer You can access your remote desktop from your Trusted Computer using iTwin Connect To access the desktop of your Trusted Computer select Open Windows Remote Desktop in the iTwin Menu and enter your credentials when prompted G About iTwin pal Open Remote Files Open Remote Desktop ki Teleport Me gt Security Options gt Chapter 6 Access your Remote Subnet 1 This requires you to set up a Trusted Computer and create a Private VPN as described in Chapter 3 With one half of your iTwin attached to your Trusted Computer insert the other iTwin half into any remote online computer You can then access resources on the Trusted Computer s local network from the remote computer using iTwin Connect 2 Open your Windows Explorer
14. within 90 seconds iTwan Remote Disab YVeb Center The installation of iTwin Connect and the pairing of your iTwin device are now complete 7 Unplug one half of the device and leave the other half plugged into your Trusted Computer Leave it powered on and online Carry the unplugged half with you to be plugged into any other online computer This half serves as your access key to your Trusted Computer over the Internet d 527 AM m ON 26 11 2012 In the lower right corner of your desktop you will find the blue iTwin Connect icon in the taskbar 4 70 AM i 25 1 2013 notification area Click on iTwin You will need to click on Connect icon to activate the iTwin Menu the up arrow and expand the notification area in the About iTwin Open Remote Files taskbar to see it Open Remote Desktop Teleport Me Security Options o Ar From the iTwin Menu you can access various geographic locations via Teleport Me and when the other half a F apie of iTwin is connected to a computer you can access your shared files your remote desktop and your remote network 4 l Chapter 3 Create a Private VPN to Access a Network You can create your own Private VPN and connect any two networks using the two halves of your iTwin device 1 To access your Trusted Computer and its network from a remote location pair an iTwin device and install iTwin Connect on one computer in
15. your network Plug Iwin into one computer in the network 1 2 Unplug one half of the device and leave the other half plugged into your Trusted Computer Leave it powered on and online Carry the unplugged half with you Leave one halt plugged in and detach the other half 3 With one half of your iTwin attached to your Trusted Computer insert the other iTwin half into any other online computer If iTwin Connect is not installed on the computer it will first install iTwin Connect The iTwin Connect icon will then be visible in the taskbar notification area once the software starts 4 The two halves of your iTwin have now created a secure Virtual Private Network between your two computers Using this VPN tunnel you can access your whole remote network using iTwin Connect Plug iTwin into USB port of your laptop Access your whole network including network servers and printers 5 By default iTwin Connect allows you to access resources from two networks simultaneously This feature is called partial tunneling You can simultaneously access sites from your home networks and your remote network This means that sites blocked on one network may be accessed though the other network 6 If you use Teleport Remote all Internet traffic will be routed through Trusted via a secure encrypted channel Thus it will appear as if you are browsing the Internet from your Trusted Computer This feature is called full tunn
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