User Manual
Contents
1. e Shutdown Disconnect power and automatically reapply power when utility power becomes available e Reboot Shut down and restart e Turn on or off in a specified sequence e Automatically turn off or shut down when various conditions occur Note If the Switched Outlet Groups are not configured all of the outlets on the unit will provide battery backup power Configure the Switched Outlet Groups 1 Connect equipment to the Switched Outlet Groups Nonessential equipment that should shut off quickly in the event of a power outage to conserve battery runtime can be added to a short power off delay If equipment has dependent peripherals that must restart or shut down in a specific order such as an ethernet switch that must restart before a connected server connect the devices to separate groups Equipment that needs to reboot independently from other equipment should be added to a separate group 2 Use the Configuration menus to configure how the Switched Outlet Group will react in the event of a power outage 10 Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Customize Switched Outlet Groups Use the Configuration menu to change the Switched Outlet Group settings Function Factory Default Options Description Turn On Delay 0 sec Set the value in The amount of time the UPS or Switched Outlet seconds Group will wait between receiving the command to turn2. software Function Factory Default Options Description 100 Vac models 108 100 Vac models To avoid unnecessary battery usage the high and Vac 108 114 Vac low transfer points can be adjusted High Transfer 120 Vac models 127 120 Vac models e Set the transfer point higher if the AC voltage is Point Vac 127 136 Vac chronically high 230 Vac models 253 230 Vac models e Set the transfer point lower if the AC voltage is Vac 242 276 Vac chronically low When the Power Quality setting is changed the 100 Vac models 100 Vac models high and low transfer points will automatically be 92 Vac 86 92 Vac adi justed Low Transfer 120 Vac models 120 Vac models i A 230 Vac models only The transfer point options Point 106 Vac 97 106 Vac will change based on the output voltage setting 230 Vac models 230 Vac models 207 Vac 186 216 Vac Normal e Normal Set the sensitivity to a level that is appropriate for e Reduced the connected equipment e Low e Normal The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment aa e Reduced The UPS will tolerate some voltage Transfer Sensitivity fluctuations before switching to battery power e Low The UPS will tolerate more voltage fluctuations and will go on battery power less often When the Power Quality setting is changed the transfer sensitivity will automatically be adjusted Low Runtime 120 sec Value set in seconds The UPS will
3. S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES SEIT WARRANTIES EXTEND ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL SEIT ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY SEIT IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUENTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF SEIT IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY WARRANTY TERMS MAY BE MODIFIED IF AT ALL ONLY IN WRITING SIGNED BY AN SEIT OFFICER AND LEGAL DEPARTMENT Warranty claims Customers with warranty claims issues may access the SEIT customer support network through the Support page of the APC by Schneider Electric Web site www apc com support Select your country from the country selection drop down menu at the top of the Web page Select the Support tab to obtain contact information for customer support in your region 14 Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U
4. on and the actual startup Turn Off Delay 90 sec Set the value in The amount of time that the UPS or Switched Outlet seconds Group will wait between receiving the command to turn off and the actual shut down Reboot Duration 8 sec Set the value in The amount of time that the UPS or Switched Outlet seconds Group must remain off before it will restart Minimum Return 0 sec Set the value in The amount of battery runtime that must be available Run Time seconds before the UPS or Switched Outlet Group will turn on Load Shed Time Disabled e Enable When the unit switches to battery power the UPS can On Battery e Disable disconnect power to the Switched Outlet Group to save runtime Load Shed Time 1800 sec Set the value in The amount of time the Switched Outlet Group will On Battery seconds continue function after the UPS begins operating on battery Load Shed Disabled e Enable When the battery runtime falls below the specified Runtime Remain e Disable value the Switched Outlet Group will turn off Load Shed 120 sec Set the value in Remaining runtime required for the outlets to stay on Runtime Remain seconds Load Shed on Disabled e Enable In the event of an overload greater than 100 Overload e Disable output the Switched Outlet Group will immediately turn off to conserve power for critical loads The Switched Outlet Group will only turn on again with a manual command Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mo
5. require recharging after extended outages and wear outage or is near the end of its service life out faster when put into service often or when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator is not yet illuminated The UPS is experiencing an overload Check the UPS load display Unplug unnecessary equipment such as printers condition Display interface LEDs flash sequentially The UPS has been shut down remotely None The UPS will restart automatically when AC power returns through software or an optional accessory card The Fault LED is illuminated the UPS displays a fault message and emits a constant beeping Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately The replace battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours Then perform a Self Test If the problem persists after recharging replace the battery The replacement battery is not properly Ensure that the battery connector is securely connected connected 12 Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem pers
6. 30 Vac Rack Mount 1U Configuration UPS Settings Start up settings At initial start up use the Setup Wizard to configure the following settings Function Factory Default Options Description English e English The language for the display interface French Language options will vary by model e German Language e Spanish e Italian e Portuguese e Japanese Output Voltage 230 Vac e 220 Vac UPS output must be off to configure this setting 230 Vac models onl eas ac models only e 240 Vac Good e Good Select the desired utility input power quality Fair e Good The UPS will go on battery power more Poor often to provide the cleanest power supply to connected equipment e Fair The UPS will tolerate some voltage Local Power Quality fluctuations before switching to battery power e Poor The UPS will tolerate more voltage fluctuations and will go on battery power less often The Power Quality setting will automatically change the high and low transfer points and the transfer sensitivity setting Standard e Standard The Advanced menus include all parameters The Menu Type e Advanced Standard menus display a limited set of menus and options Date UPS manufacture date mm yyyy At initial start up enter the current date 90 days 8 Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U General settings Configure these settings at any time using the display interface or PowerChute
7. Product Description The APC by Schneider Electric Smart UPS is a high performance uninterruptible power supply UPS The UPS provides protection for electronic equipment from utility power blackouts brownouts sags and surges small utility power fluctuations and large disturbances The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged This user manual is available on the enclosed CD and on the APC by Schneider Electric Web site www apc com Important Safety Messages The addition of this symbol to a Caution product safety label indicates that a hazard exists that can result in injury and product damage if the instructions are not followed The following safety messages may appear throughout this manual to warn of potential hazards A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in equipment damage and minor or moderate injury CAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in equipment damage Safety and General Information Inspect the package contents upon receipt Notify the carrier and dealer if there is any damage Read the Safety Guide supplied with this unit before installing the UPS e Adhere to all national and local electrical codes e This UPS is intended for indoor use only e Do not operate th
8. and frequency X X Output voltage and frequency X X Last transfer reason x x Last UPS self test result x x Outlet group status Xx NMC IP address if applicable X Control UPS control x Outlet Group control Xx Configuration Language x x Output voltage setting if applicable x Power quality x x Menu type x x Audible alarms x x Display mode x x Sensitivity x Low voltage transfer points x High voltage transfer points x Low battery warning threshold x Automatic self test interval x Battery install date x x Reset energy meter x Enter set up wizard x Perform firmware update X UPS output must be off Reset to factory defaults x x Outlet group configuration x NMC configuration if applicable x Test amp Diagnostics UPS self test x x UPS alarms test x x UPS calibration test x x Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Main Menu Display Description Standard Option Advanced Option Logs Last 10 transfer events if applicable x Last 10 fault events if applicable x About Model identification x x Part number x x Serial number X X UPS manufacture date x x Replace battery part number x x Battery install date x x Replace battery date x x UPS firmware revision x x NMC Information part serial version X numbers manufacture date MAC address firmware revision if applicable Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 2
9. battery go to the APC by Schneider Electric Web site www apc com Pb P Always recycle used batteries For information on recycling a used battery refer to the Battery Disposal Information sheet included with the replacement battery 2 Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Product Overview Front panel features O B attery Battery connector su0697a 2 Display interface a Bezel Rear panel features 1200 1500 VA 100 120 Vac su0699b _ a EGeee su0699c Circuit breaker Overload protection UPS input Controlled outlet group 1 Controlled outlet group 2 RJ45 connector serial UPS monitoring port USB port SmartSlot for optional accessory card 0o000000 Installation For UPS installation information refer to the Smart UPS 1200 1500 VA 100 120 230 Vac Rack Mount 1U Installation Guide that is included with the UPS The Installation Guide is also available on the Documentation CD included with the UPS and on the APC by Schneider Electric Web site www apc com Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Operation Connect Equipment CAUTION RISK OF EQUIPMENT DAMAGE e Adhere to all local and national electrical codes e Wiring should b
10. e performed by qualified electrician e Always connect the UPS to a grounded outlet Failure to follow these instructions can result in equipment damage Note The UPS will charge to 90 capacity in the first three hours of normal operation Do not expect full battery runtime capability during this initial charge period 1 Connect equipment to the outlets on the rear panel of the UPS 2 Connect the UPS to the building utility power Connect the UPS to a two pole three wire grounded source only 3 To use the UPS as a MASTER ON OFF switch turn on equipment that is connected to the UPS 4 To turn on the UPS and all connected equipment press the ON OFF button on the front panel of the UPS 5 Refer to Switched Outlet Groups on page 10 for information on switched outlet group configuration Outlet type and location may vary su0628a Rear panel features aa Serial port Connect a computer to use power management software a amp USB port Connect a computer to use power management software 4 Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Display Panel Overview Online LED On Battery LED Fault LED sn 9 I ch ch c a U m Replace Battery LED gt TTO UP DOWN arrow buttons t lt Display screen su0701a ENTER button UPS ON OFF butt
11. emit an audible alarm when the Warning remaining runtime has reached this level Date of Last Battery Date set at factory Reset this date when the battery module is replaced Replacement On e On The UPS will mute all audible alarms if this is set Audible Alarm Off to Off or when any of the display buttons are pressed Auto Dim e Always On e The display interface remains continuously e Auto Dim illuminated Display Mode e Auto Off e The display interface illumination will diminish after two minutes of inactivity The display interface illumination will extinguish after two minutes of inactivity On start up and 14 e Last test 14 days The interval at which the UPS will execute a days after each e Last test 7 days self test Auto Self Test sglistest e Start up 14 days The batteries must be charged to at least 70 Interval e Start up 7 days capacity to perform a self test On start up only Start up on these menus refers to any time the e Never UPS is turned on Reset to No e Yes Restore the UPS factory default settings Factory Default e No Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Switched Outlet Groups Overview The UPS has two Switched Outlet Groups Each can be configured to independently perform the following actions Turn off Disconnect from power immediately and restart only with a manual command e Turn on Connect to power immediately
12. is UPS in direct sunlight in contact with fluids or where there is excessive dust or humidity e Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation e The battery typically lasts for three to five years Environmental factors impact battery life Elevated ambient temperatures poor quality utility power and frequent short duration discharges will shorten battery life e Connect the UPS power cable directly to a wall outlet Do not use surge protectors or extension cords e The batteries are heavy Remove the batteries prior to installing the UPS in a rack Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Specifications For additional specifications refer to the APC by Schneider Electric Web site at www apc com Weight UPS Battery Pack Battery Pack Specifications 24 kg 53 1b 10 5 kg 23 Ib Operating 0 to 40 C 32 to 104 F Storage 15 to 45 C 5 to 113 F Temperature charge UPS battery every six months Misia Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 000 ft 0 to 95 relative humidity 0 to 40 C 32 to 104 F Humidity non condensing Maintenance free sealed lead acid UPS model Replacement Battery Pack Battery SMT1200RMJ1U APCRBC88J SMT1500RM1U APCRBC88 SMT1500RMI1U APCRBC88 Replace used batteries with APC by Schneider Electric approved batteries oY To order a replacement
13. ists contact APC by Schneider Electric Customer Support through the APC by Schneider Electric Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC by Schneider Electric Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC by Schneider Electric Web site for country specific instructions 3 Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty a Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the International Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS b External Battery Pack products are deenergized when disconnected from the associated UPS product It is not necessary to disconnect the internal batteries for shipping Not all units utilize an external battery pack 4 Write the RMA provided by Customer Sup
14. on 0000000000 ja a gt Z ESCAPE button Display interface operation Press either the ESC or ENTER buttons to access the main menu Use the UP DOWN arrow buttons to scroll through menu options Press ENTER to view sub menus Scroll through the list of options Press ENTER to select an option Press ESCAPE to exit a sub menu and return to a main menu Menu overview The display interface has Standard and Advanced menu screens The preference for Standard or Advanced menu options is made during initial installation and can be changed at any time using the Configuration menu Standard menus are the most commonly used menus The default screen shows Load and Battery Capacity bar graphs The Advanced menus include more status information and additional sub menus The default screen shows scrolling status information Note Actual menu screens may differ by model and firmware revision Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U Main Menu Display Description Standard Option Advanced Option Status Operating mode x z Advanced menu Status Bory x items displayed as Load power W x x scrolling information Load power VA Load amperage x Load energy meter x Battery charge state xX x Battery runtime x x Battery voltage x x Battery temperature Xx Input voltage
15. port on the outside of the package 5 Return the unit by insured prepaid carrier to the address provided by Customer Support Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 Disconnect all internal and external batteries if applicable 4 Follow the shipping instructions outlined in the Service section of this manual Smart UPS 1200 VA 100 Vac Rack Mount 1U 1500 VA 120 230 Vac Rack Mount 1U 13 Two Year Limited Factory Warranty This warranty applies only to the products you purchase for your use in accordance with this manual Terms of warranty Schneider Electric IT SEIT warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase SEIT will repair or replace defective products covered by this warranty This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way Repair or replacement of a defective product or part thereof does not extend the original warranty period Any parts furnished under this warranty may be new or factory remanufactured For country specific warranty information refer to the APC by Schneider Electric Web site at www apc com Non transferable warranty This warranty extends only to the original purchaser who must have properly registered the product The product may be registered at
16. the APC by Schneider Electric Web site www apc com Exclusions SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user s or any third person s misuse negligence improper installation or testing Further SEIT shall not be liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical voltage or connection inappropriate on site operation conditions corrosive atmosphere repair installation exposure to the elements Acts of God fire theft or installation contrary to SEIT recommendations or specifications or in any event if the SEIT serial number has been altered defaced or removed or any other cause beyond the range of the intended use THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE OF PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF SEIT RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE SEIT S SOLE LIABILITY AND PURCHASER
17. unt 1U 11 Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The UPS has not been turned on Press the ON button once to turn on the UPS The UPS is not connected to utility power Ensure that the power cable is securely connected to the unit and to the utility power supply The input circuit breaker has tripped Reduce the load to the UPS disconnect nonessential equipment and reset the circuit breaker The unit shows very low or no input utility Check the utility power supply to the UPS by plugging in a table lamp If the light voltage is very dim check the utility voltage There is an internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately The UPS is operating on battery while connected to utility power The input circuit breaker has tripped Reduce the load to the UPS disconnect nonessential equipment and reset the circuit breaker There is very high very low or distorted Move the UPS to a different outlet on a different circuit Test the input voltage with input line voltage the utility voltage display If acceptable to the connected equipment reduce the UPS sensitivity The UPS is beeping The UPS is in normal operation None The UPS is protecting the connected equipment UPS does not provide expected backup time The UPS battery is weak due to a recent Charge the battery Batteries
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