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Employability Attitude Awareness and Assessment User Manual

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1. Avoid calling on difficult accounts Deny or lie about mistakes Fill out paperwork so sloppily it has to be redone Interrupt customers when they are trying to speak Leave a job half finished in a rush to leave for home Is unable to respond to customers questions or objections Neglect customers after sales Speak abruptly or impatiently to customers SOP 100 BA OY Ole RS 0 AO Use office phones to make personal unauthorized calls 10 Works best on only one thing at a time SUGGESTIONS FOR ASSIGNING SCALES In the table below there are test scale suggestions for specific Job Titles and Client Classifications For example in a Retail Department Store it is evident that the worker must be reliable dependable and responsible Performance It is also important that they stick with the job Tenure Since they deal with customers they should be friendly courteous and helpful Customer Service Based on these criteria the assignment for this position would be PTC As you become familiar with the test and the job requirements the test assignment task will become more automatic You may want to keep a log that shows the Name of the Group and the Selected Test i e Retail Sales PTC 20 Employment Inventory User s Guide Job Title Performance P Tenure T Customer Service Sales S C Health Occupations Retail Department Store Y Y Y Y SIS IS Retail Specialty Store Production
2. If the individual is not currently working in El Test but the edit screen says they are you will have to edit the individual s status This may be due to an individual not logging out of the program properly the previous time or because the individual is currently working on another computer network version If you are absolutely sure that the individual is not currently using the program you can do the following 1 SISSI 6 Verify that the individual is not in the El Test program Enter the El Admin program Highlight the individual in question Select the Edit button Change the individual s status to one of the following Status Person logged on Test not started Test started Test completed WARNING Do not change status unless you are very familiar with the ElAdmin program Select the OK button Changing Status to Test Not Started If the individual has started the test and or completed the test but for some reason the test needs to be started over you can reset the individual s status to Test Not Started This should only be done if you want to erase all the individual s test responses If you are absolutely sure that the individual is not currently using the program you can do the following 1 OTe SN Verify that the individual is not in the El Test program Enter the El Admin program Highlight the individual in question Select the Edit button Change the individual
3. Telemarketing Y Y Banking Y v optional Trades v optional Y ISSN AIATSISTSIS S Business Clerical lt Warehouse lt Fast Food Restaurant lt Maintenance lt Welfare Y Summer Youth Y SISIS S SNS S SN SN STN YSN User s Guide Employment Inventory 22 Employment Inventory User s Guide El ADMINISTRATION El ADMIN As the El administrator you are responsible for setting up the system for testing and managing each individual s data Additionally you have responsibility for all individuals logged onto the system This involves tracking an individual s progress via reports and overseeing the completion of testing by all enrolled individuals The following procedures are used Adding editing and deleting groups e Adding editing and deleting individuals Viewing and printing reports e Backing Up data In addition to managing the data you are also responsible for maintaining your license agreement Reminder messages will appear when your license needs to be updated Specifics about the license can be found by selecting File then Update License In order to update your license you will have to call your customer service representative at the telephone number provided in the reminder message ENTERING THE El ADMINISTRATION PROGRAM Select the El Administration icon to enter Figure 4 El ElAdmin Figure 4 El Administration Program Icon To Enter the Administration Pr
4. Tenure and Customer Service test The name of the test is given on the left side of the screen Brief instructions appear at the top of every screen The bar along the right side tracks progress within the test Employment Inventory PDI Part 1 Opinions and Attitudes This part has statements about many attitudes and opinions For Employment each statment press the button that indicates if it is true for you or if Inventory you agree with the statement Answer every statement Version 1 03 Copyright 1986 1999 Personal Decisions dre Performance Tenure Customer Service Click on one of the buttons below with your mouse or press the T or F key You will automatically move to the next question For all 145 questions Previous Next Quit For unanswered questions Previous Next j FUL Unanswered 145 Figure 19 Test screen True False The test taker may skip questions by selecting the Next button The Previous buttons can be used to move to the previous question or the previous unanswered question In most cases these buttons will not be used A test taker must answer 85 of the questions in order for the test to be valid If less than 85 are answered no results will be generated In addition there are validation questions If a certain percentage of these validation questions are answered incorrectly the test will be marked as invalid and no results will be generated No matter what combination
5. All Groups was selected Select a Group Press the Tab key if the Unassigned groups was selected Type a Company Organization Location and select a Test Press the Tab key Select a Language More than one language can be selected optional Select the Ethnic Background An individual taking the test will have the option to fill in this information before entering the test Note If you are conducting a validation study or plan to calculate a diverse impact statistics this information is necessary This information is necessary to ensure the test is fair to all who take it optional Select the Gender An individual taking the test will have the option to fill in this information before entering the test Note If you are conducting a validation study or plan to calculate a diverse impact statistics this information is necessary This information is necessary to ensure the test is fair to all who take it Click on the OK button to save the individual s data The individual s information will be saved and added to the list of enrolled individuals A sample individual screen is shown in Figure 11 Add an Individual X Login ID SSNAD Select Test Ethnic Background E10001 fi 11 11 1111 white Caucasian O Black African American First Name Last Name Hispanic Alexander Tulloch C Asian Pa
6. This phone number also can be found by selecting File then License Options License setup is required before reports can be viewed or printed El is now installed and ready to be used See page 23 To Install on a Stand alone Computer El Admin Disk and El Test Disk A Install Employment Inventory Administration 1 Insert Employment Inventory Administration disk into the computer s 3 1 2 disk drive 2 Select Start then Run 3 Type the following command to install A SETUP where A is the drive you are installing from 4 Press the Enter key or click the OK button a Select the Next button 6 Select the location where you want El installed The default location C El is recommended 7 Select the Next button 8 Select or enter the group name for the El Admin icon The default is Employment Inventory 9 Select the Next button 10 Review the install information and select the Next button 11 Select the Finish button to complete the installation B Install Employment Inventory Test 12 Insert the Employment Inventory Test disk into the computer s 3 1 2 disk drive 13 Select Start then Run 14 Type the following command to install A SETUP where A is the drive you are installing from 15 Press the Enter key or click the OK button 16 Select the Next button 17 Select the location where you want El Test installed Be sure to use the same location as in Step 6 18 Select the Next button 19 Select the location wh
7. F El the DATA folder will be at F EI DATA Be sure to use the same location as in Step 8 Select the Next button Select the location of the El Test icon Employment Inventory is the default Select the Next button Review the install information and select the Next button Select the Finish button to complete the El Test Shortcut installation Repeat Steps 14 26 for all remaining workstations Enter El Admin for the First Time 28 28 Double click on the El Admin icon A message will appear regarding licensing information Call customer service 215 579 0901 in order to set up your license This phone number also can be found by selecting File then License Options License setup is required before reports can be viewed or printed El is now installed and ready to be used See page 23 To Install El on a Network El Admin Disk and El Test Disk A Install Employment Inventory Administration Install on ONE workstation to network fileserver e s 3 Insert Employment Inventory Administration disk into the computer s 3 1 2 disk drive Select Start then Run Type the following command to install El Admin A SETUP or B SETUP depending on the drive from which you are installing Employment Inventory User s Guide 4 Press the Enter key or click the OK button 5 Select the Next button 6 Select the network drive location where you want El installed Browse must be used change to the network location
8. FOR NETWORK SERVER Hardware 5 MB hard drive space Printer any printer which has an installed Windows driver Software Novell NetWare 2 2 or higher REQUIREMENTS FOR VOICE CAPABILITY OPTIONAL PURCHASE Requirements are the same as above The sound files require an additional 55 MB of hard drive space a sound card and speakers headphones More information on this is found in Voice Optional Purchase on page 44 REQUIREMENTS FOR OPTICAL SCANNING OPTIONAL PURCHASE Requirements are the same as above The scanning software requires a scanner and an additional 3 MB of hard drive space More information on this is found in Optical Scanning Optional Purchase on page 43 Employment Inventory User s Guide INSTALLATION PROCEDURES The following steps are a guideline for installing the Employment Inventory El program There are two parts to the El program the administration program El Admin and the testing program El Test These programs can be installed on a stand alone PC or network file server e If you use the Stand alone Installation installation involving no networks install all software to the local hard drive e f you use the Network Installation installation involving a network install all software to the network server then link each network client to the network server NOTE Before you can install El Windows must be running on your computer or network workstation INSTALLATIONS FOR STAND ALONE COMPUTER
9. Figure 14 El Login Screen By typing the Login ID and pressing the Enter key the individual will enter the program In order to close the program at the login screen press the Enter key To Enter as an Individual 1 Start the El Test program 2 Type your assigned Login ID and press the Enter key If the individual is unsuccessful logging into the system an error message will appear The following are the types of errors and an explanation Cannot Find this File If this problem occurs and the message in Figure 15 appears this means that the individual may have incorrectly typed in the Login ID the individual was never added to El Admin program or the data location is incorrect El 4 The ID you entered EI0002 was not recognized it Please try again or show the following message to the administrator File Not Found C AEINDATAXEI0002 DAT Figure 15 Error Message Individual s Login isn t found 47 User s Guide Employment Inventory Someone is Already Logged On with your Password If this message appears Figure 16 it may be due to an individual not logging out of the program properly the previous time or because the individual is currently working on another computer network version only EI IN Someone is already logged on with your password See pour administrator Figure 16 Error Message Password is in Use If you are absolutely sure that the individual is not currently using the progr
10. Note the location 7 Select the Next button 8 Select or enter the group name for the El Admin icon The default is Employment Inventory 9 Select the Next button 10 Review the install information and select the Next button 11 Select the Finish button to complete the installation B Install Employment Inventory Test network shortcut Install on ALL OTHER workstations that will access El Test 12 Insert the Employment Inventory Test disk into the computer s 3 1 2 disk drive 13 Select Start then Run 14 Type the following command to install El Test A SETUP 15 Press the Enter key or click the OK button 16 Select the Next button 17 Select the location where the El Test is installed Browse can be used to point to the location Be sure to use the same location as in Step 6 18 Select the Next button 19 Select the network location of the El data This will be in the DATA folder under the folder where the El program resides example If the El program lies at F El the DATA folder will be at F EI DATA Be sure to use the same location as in Step 8 20 Select the Next button 21 Select the group name for the El Test icon The default is Employment Inventory 22 Select the Next button 23 Review the install information and select the Next button 24 Select the Finish button to complete the El Test Shortcut installation 25 Repeat Steps 12 24 for all remaining workstations C Enter El Admin for the First Time
11. least three months then the Tenure Scale should be administered This scale is also associated with characteristics such as commitment impulsiveness responsibility and motivation As a rule this scale is usually administered It is never assigned alone but is always associated with the other scales Performance Customer Service and Sales However there are exceptions to this rule If a worker who is already successfully employed and has been employed for a long time applies for a new sales position within the company then it would be a waste of time to assign the Performance and Tenure Scales GENERAL GUIDELINES CUSTOMER SERVICE CRITERIA Level The Job requires high levels of customer contact and the workers exhibit helpful positive and exceptional service behaviors In addition a substantial portion of the job involves direct real time contact with customers either in person or on the phone Level Il There are specific descriptors associated with this scale If these characteristics are essential for the position then the Customer Service Scale should be considered Friendly Objective Socially Skilled Even tempered Tactful Courteous People Oriented Cooperative Energetic Self reliant Unprejudiced Communicative Level Ill Job Behaviors play a greater role in the Customer Service Scale Selection process Job behaviors can be described as either positive or negative If the applicant client is required to perform the positive b
12. other than the default you may have to change the properties of the shortcut for the El Testing program recommended for advanced users only 41 User s Guide Employment Inventory To Change the Data Location 1 From the File menu chose Select Data Location 2 Select the desired path example D EIDATA Location of Data 21x File name Folders l _ List files of type Drives Ignore S d z Cancel Help di Network 3 Select the OK button 4 Locate the El Test shortcut 5 Right click on the El Test shortcut and select properties The following screen will appear 42 EITest Properties ajx General Shortcut FI ElTest Target type Application Target location El Target CMEMEITESTEX Start in CAEN Shortcut key None Bur Normal window Find Target Change Icon coca te Employment Inventory User s Guide 6 After the target type the new location for the data circled above In the above example D DATA was used The data from that directory will be accessed when El Test is run OPTICAL SCANNING OPTIONAL PURCHASE If you have purchased the Optical Scanning option you will need to install the scanning software SCANNING PROCESS Before scanning you should look over the answer forms for any stray marks Erase any stray marks It is important that the student s name field social security number and test scales are fi
13. outside of the package containing the ScanTools floppy disk 8 Select the Next button 9 On the Components to Install screen leave each of the checked items selected and select the Next button 10 Verify the installation path C SFW If the path differs change it to C SFW 11 Select the Next button 12 Select the Finish button The program will install 13 Select the Done button 14 Remove the ScanTools disk from the A drive Place the El Scan Definition in the A drive Employment Inventory User s Guide 15 Select Start then Run 16 Type the following A copy bat 17 After the 2 files are copied to the hard drive click on the X on the upper right side of the box labeled Finished copy To Setup ScanTools for First time Use 1 Enter ScanTools by selecting Start Programs ScanTools then ScanTools 2 On the main screen change Sample Application 701 to EI7 DEW Cut Sheet 200 3 Under Edit profile change None to ei7 ep 4 Select the Configure menu then Scanner Configuration 5 Change Baud to 9600 6 Select the OK button 7 Select the Applications menu then Exit PROGRAMS El is divided into two programs the El Administration program and the El Test program Each of these separate programs are accessed separately El ADMINISTRATION PROGRAM El ADMIN The Administration program allows you to manage the organization s license and the processing of individuals who will take the E
14. procedure for adding an individual involves entering data assigning a group assigning tests and possibly reassigning the password ioj x Individuals in Selected Group Tulloch Alexander Underwood Beth Vance Carl Add Edit Delete Proof Preview das List Include V Entered lv Started V Done V Printed Figure 9 El Admin Individuals NUM 31 User s Guide Employment Inventory By highlighting a group before adding an individual you can place an individual right into that group When a group other than Unassigned is selected the Company Organization Location Special and Tests will automatically be filled in If an individual is placed in the Unassigned group each item must be filled in The enrollment process includes filling in the fields on Individual screen Figure 10 All fields must be filled in except for these options fields Special Ethnic Background and Gender The Login ID is what the individual will use to enter the El Test program The Login ID is automatically generated can be edited and can consist of up to 8 characters Add an Individual Select Test Login ID SSNAD E10001 m First Name Last Name m Selected Group lt Unassigned gt kd m Company Organization r Location Special K Cancel Figure 10 Individual Screen no data Note As th
15. side of the screen 9 After the last sheet has been scanned select the Stop button 10 Exit the ScanTools program by selecting the Application menu then Exit 43 User s Guide Employment Inventory To Import the Scanned Data 1 Start the Employment Inventory program by selecting Start Programs Employment Inventory then El Admin 2 Select File then Import File Created by Scanner 3 Highlight the correct file name 4 Select the OK button The individuals will appear in the Unassigned group After the indivduals are imported reports can be printed If you want to print all of the students who were just imported and any others who are in the unassigned group and remain unprinted simply highlight the Unassgined group and select the Print button VOICE OPTIONAL PURCHASE If you have the Voice Option installed the voice will start playing as soon as the El Test program is started The individual has the option to stop or start the voice at any time through the test Repeat Instruction and Repeat Question buttons are available on each test question screen In addition clicking on the instructions or question will repeat the appropriate part EXITING THE PROGRAM To Exitthe El Admin program You can end El Admin by doing one of the following e From the File menu select Exit e Select the Alt F4 keys simultaneously Always exit Windows properly before turning off your computer 44 Employm
16. the Program Individual 56 Employment Inventory User s Guide FIGURES Figure Page Figure 1 El Admin Main Screen 14 Figure 2 File Menu 15 Figure 3 Print Preview screen 15 Figure 4 El Administration Program Icon 23 Figure 5 El Administration Program no data 24 Figure 6 El Admin Groups 26 Figure 7 Group Box 27 Figure 8 Add New Group 28 Figure 9 El Admin Individuals 31 Figure 10 Individual Screen no data 32 Figure 11 Individual Adding 33 Figure 12 Delete an Individual 37 Figure 13 Include Option 38 Figure 14 El Login Screen 47 Figure 15 Error Message Individual s Login isn t found 47 Figure 16 Error Message Password is in Use 48 Figure 17 Entering the Test 49 Figure 18 Test Instructions 49 Figure 19 Test screen True False 50 Figure 20 Test Screen Multiple Choice 51 Figure 21 Congratulations 51 Figure 22 Return Later 52 57 User s Guide Employment Inventory INDEX Adding Groups 26 Individuals 31 Admin Password Change 39 Administrator Lockout 23 Backing Up Data 39 Customer Service Scale 5 18 Data Backing Up 39 Restoring 40 Deleting Groups 29 Individuals 36 Editing Groups 29 Individuals 33 El Administration Program 13 Overview 5 Programs 13 Scales 5 Testing Program 13 El Admin Administration 14 Entering 23 Exiting 43 File menu 14 Hand scoring 38 Icon 23 Interpretation Guidelines 37 License 23 Main scre
17. you are ready to create a group follow these instructions To Add a Group 1 Select the Add button located on the Group left side of the El Admin screen The Add Group box will appear Figure 8 Add Group Name of Group Select Test Sales Associates P Performance T Tenure pi C Customer Service Description Aa Company Organization Select at least one Language Location English ali Special Figure 8 Add New Group 2 Type in a name for the group Be as concise yet descriptive as possible when naming the group Examples of group titles are Equipment Operator Administrative Maintenance Positions JTPA Summer Youth Group 1 Group 2 Day Evening etc You may want to include the name of the tests within the title for easy reference The group name appears on all pages of the individual s reports 3 optional Type in a description This optional field allows you to describe the group in 300 characters or fewer in more detail than the Group title 4 Type in the Company Organization This appears on all pages of the individual s reports 5 Type in the Location This appears on all pages of the individual s reports 6 optional Type in any additional information in the Special field This information is visible on the Individuals screen to the administrator for any individual placed in this group 7 Select a Test combination Refer to your job analysis or job description 8 Select a Language Multi
18. 26 Double click on the El Admin icon User s Guide Employment Inventory 27 A message will appear regarding licensing information Call customer service 215 579 0901 in order to set up your license This phone number also can be found by selecting File then License Options License setup is required before reports can be viewed or printed El is now installed and ready to be used See page 23 INSTALLATION OF OPTICAL SCANNER SOFTWARE OPTIONAL PURCHASE The following steps are a guideline for installing ScanTools The installation must be done on the computer where the e El Administration program is accessable e scanner will be attached To Install the El Administration and El Test Programs There are complete installation instructions in the El User s Guide This program should be installed first before setting up the scanner To Setup the Scanner Remove the scanner from the box and place it on a flat surface Remember the scanner needs to be attached to a computer that can access the El Administration program Use the supplied scanner setup directions to attach the scanner s cable and power supply To Install ScanTools 1 Start Windows on the computer and close all other applications 2 Insert the ScanTools disk into the A drive 3 Click on Start then Run 4 Type the following A setup 5 Select the OK button 6 Select the Next button 7 Enter the Serial Registration Number This number may be found on the
19. Employment Invento User s Guide Employment Inventory User s Guide Version 3 0 Revised 09 11 2000 3 56 PM 4 TECHNOLOGY BASED SOLUTIONS Copyright 1999 Technology Based Solutions PERSONNEL DECISIONS PDI Copyright by the Personnel Decisions No part of this document may be reproduced or transmitted in any form or by any means without the express written permission of Technology Based Solutions User s Guide Employment Inventory Employment Inventory User s Guide CONTENTS WELCOME Installation Requirements Requirements for Stand Alone or Network Clients Requirements for Network Server Requirements for Voice Capability Optional Purchase Requirements for Optical Scanning Optional Purchase Installation Procedures Installations for Stand Alone Computers Installation for Networks Installation of Optical Scanner Software Optional Purchase Programs El Administration Program El Admin El Testing Program El Test Screens Basic Overview El Administration Main Screen Menus Preview Report Screen Rationale for Test Selection General Guidelines Performance Scale Criteria Positive Behavior Standards Required Negative Behaviors To be Avoided General Guidelines Tenure Scale Criteria General Guidelines Customer Service Criteria Positive Behavior Standards Required Negative Behaviors To be Avoided General Guidelines Sales Scale Criteria Positive Behavior Standards Required Negative Behaviors To be A
20. Person Logged On status are currently taking the Employment Inventory test and should not be deleted Previewing Printing Reports for an Individual Reports can only be previewed for those individuals who have completed their test Reports can be previewed for a single individual at a time 37 User s Guide Employment Inventory To Preview Print an Individual s Reports 1 Highlight the individual 2 Select the Preview button on the Individuals right side of the screen While previewing the reports you will have the option to print the reports The license will be decreasec by one when the individual s status changes from Test Completed to Report Printed Group printing may be done through the Group functions explained on page 29 List of Individuals A listing feature is available for individuals The list contains an alphabetic listing of all individuals in the highlighted group their status and a mini profile for the test if the reports were printed If All Groups is highlighted all individuals will be included in the list Highlighting any other group will result in a list with just those individuals that are in the specific group Additional options available for listing individuals are Entered Started Done and Printed These options are shown in Figure 13 Include V Entered M Started V Done V Printed Figure 13 Include Option When a check is placed in front of a box the
21. S The installation for a stand alone computer means the software will be loaded on a local hard drive No network is involved Each stand alone computer must be connected to a printer in order to generate printed reports Both the El Admin and El Test will reside on the same hard drive To Install on a Stand alone Computer El Admin amp Test Disk or CD A Install Employment Inventory Administration and Test 1 Insert Employment Inventory Administration amp Test disk or CD 2 Select Start then Run 3 Type the following command to install A SETUP where A is the drive you are installing from 4 Press the Enter key or click the OK button a Select the Next button 6 Select the location where you want El installed The default location C El is recommended 7 Select the Next button 8 Select the location where you want the data installed Browse can be used to install to a location other than the default CAENDATA 9 Select the Next button 10 Select the location of the El Admin and Test icons Employment Inventory is the default 11 Select the Next button 12 Review the install information and select the Next button User s Guide Employment Inventory 13 Select the Finish button to complete the installation B Enter El Admin for the First Time 14 Double click on the El Admin icon 15 A message will appear regarding licensing information Call customer service 215 579 0901 in order to set up your license
22. While previewing the list you will have the option to print the list Additional list options appear below the List button on the Individual s side of the screen Print Print groups allows you to print the individual s reports that are completed and unprinted from the highlighted group Proof Proof individuals allows you to print a copy of the test booklet with the highlighted individual s entered information Preview Preview individuals allows you to preview reports for the highlighted individual While previewing you will have the option to print to a printer PREPARING El FOR INDIVIDUALS The Administrator is responsible for maintaining the data in El Admin It is recommended that you follow these general steps for adding data 1 Create Groups allowing you to group similar individuals together optional 2 Add individuals Once this is complete individuals can enter the El Test program and complete their assigned test The data are automatically saved as they are entered In order to minimize loss of data due to computer malfunctions it is recommended that data be backed up periodically See Backing up Data on page 40 MANAGING GROUPS The Groups feature allows you to group individual test takers together into meaningful subsets You can group individuals by job test combination testing location division or company location etc Each group will be assigned a specific combination of El test scales It is recomme
23. am you can do the following 1 om RN 6 Verify that the individual is not in the El program Enter the El Admin program Highlight the individual in question Select the Edit button Change the individual s status to one of the following three items Status Person logged on Test not started Test started Test completed WARNING Do not change status unless you are very Familiar with the ElAdmin program Select the OK button SPANISH LANGUAGE OPTION When an individual is created the administrator has the option to select the language If more than one language is selected the individual will have the option to switch back and forth throughout the test If English is the only language that is selected the inidividual will not be aware that there is a Spanish Language option ENTERING THE TEST Upon entering the program the first screen that appears has the individual s name Figure 17 The individual must go through a series of screens to verify the information If any of the information is incorrect the administrator should be contacted The ethnic background and sex may be filled in or changed by the individual The tests assigned to the individual appear on the left side of the screen in blue 48 User s Guide Employment Inventory Applicant Registration PDI Employment Inventory Copyright 1986 1999 Personal Decisions fre Performance Tenure Customer Service Sales Qui
24. applicant asks about his or her scores explain that hiring decisions are based on all of the information available and that specific results are not discussed with applicants When administering the El explain what you want the applicant to do Be consistent among all applicants and among test sessions This is a survey for you to complete as part of your job application The questions ask you about your opinions attitudes and background Discuss the three sections and that there are different instructions for each This survey has three parts each with its own directions Read the directions for one section at a time and then answer all of the questions in that section Then go on to the next section Try to answer all of the questions in all of the three sections When the applicant is done thank him her for completing the inventory Explain what he she can expect to happen next ENTERING THE El TEST PROGRAM Before an individual may enter El the administrator must add the individual to the El Admin program The individual must be given the assigned Login Name to enter the program The Title screen Figure 14 is the first screen you see when entering El From this screen individuals can get into the program by entering a Login Name 46 Employment Inventory User s Guide PDI Employment Inventory PDI Version 1 03 Copyright 1986 1999 semiasse Employment Enter Login ID or exit and Press Enter
25. cific Islander Native American Selected Group Other lt Unassigned gt y Sex P Performance Male m Company Organization gt T Tenure C Female MES C Customer Service S Sales Status Location r Select Languages Test not started E Main Street Special Spanish WARNING Do not change sf status unless you are very familiar with the ElAdmin DK Cancel program Figure 11 Individual Adding 33 User s Guide Employment Inventory Editing an Individual s Information Individual data may be edited after the individual has been added to the El program You cannot change the selected test after an individual has entered the test The status of an individual can be changed too If an individual enters the test and for some reason needs to start the test over you can clear the recorded responses 34 Employment Inventory User s Guide To Edit an Individual s Information 1 Highlight the individual you want to change 2 Select the Edit button 3 Make the desired changes to the individual s information 4 Select the OK button to save the change Selecting the Cancel button will disregard the changes If you select the Edit button while an individual is logged into the program status Person Logged On you will not be able to change anything but the individual s status Wait until the individual has exited El Test and then make the changes Changing Status from Person Logged On
26. creen 15 User s Guide Employment Inventory The options that appear on top of the screen allow you to move from one page to the next and increase or decrease the size of the report You can move from one page to the next by using the Next Page button Some of the reports will be only one page If you place your cursor over the body of the report the cursor will turn into a magnifying glass icon Click to magnify the report size The buttons appearing on this screen are described next Print Send to the printer _Prey Page Go to the previous page Next Page Go to the next page _One Page View one page at a time Only available when viewing two pages at a time _Iwo Page View two pages at a time Only available when viewing one page at a time _Zoomin Enlarge the text on the screen Zoom Out Reduce the text on the screen Close Close the Preview screen The page numbers appear on the bottom left side of the screen RATIONALE FOR TEST SELECTION The Employment Inventory is designed to identify applicants who will become productive hourly employees will stay on the job longer exhibit helpful and positive service behaviors and who will show high levels of initiative energy and commitment These characteristics are measured by four independent scales namely 1 Performance Scale P 2 Tenure Scale T 3 Customer Service Scale C 4 Sales Scale S In order to effectively assign scales to individuals
27. dividual taking a test The individual would first have to be added to the El Admin program A Login Name would be used to enter the El Test program and the answers would be entered The reports would be printed in the same manner as an individual who completed the test using the computerized program To Print Test Booklets 1 Select the Miscellaneous menu then Print Test Booklets A list of tests will appear 2 Select the desired test The print dialog box will appear 3 Select the OK button to print the test booklets After an individual has completed the test in the booklet you will have to hand score it Follow the instructions that appear next HAND SCRORING AN EI TEST In order to hand score a test you can use the mouse and click on the buttons key in the letter appearing on the button or use the following numeral keys True False A B C D E True False Skip G E 0 Ej Es You will still have to enter the indivudal s name and information into the El Administration See Adding Individuals page 31 You will use the individual s Login ID to enter the El Test program just as an individual would To Hand score an El Test 1 Enter El Test as an individual 2 Enter the answers using the buttons letter keys or numeral keys shown above 39 User s Guide Employment Inventory 3 Exit the test In order to print the individual s reports you will have to enter the El A
28. dministration program See Previewing Printing Reports for an Individual page 37 CHANGING THE ADMINISTRATOR S PASSWORD The El Program default password is nimda This case sensitive password may be changed To Change the Admininstrator s Password 1 Select the File then Change Password 2 Enter the Current Password 3 Select the Tab key 4 Enter the New Password The password must be between 4 and 8 characters These characters may be numbers or letters The password is case sensitive 5 Select the Tab key 6 Retype the New Password 7 Select the OK button or the Enter key DATA ADMINISTRATION The data that are entered in El Admin should be backed up periodically in order to avoid data loss It is recommended the backup be completed using another storage device to minimize loss of data in the event of computer or network malfunctions Depending on the number of individuals using the system you may want to back up these files every day It is also recommended that when backing up these files multiple copies be kept For example if you are backing up the files daily you would want to keep Monday s files on one disk Tuesday s on another disk etc This will also minimize the loss of data in the event of computer malfunctions For regular backups you should use the backup feature In addition to the backup feature you have the ability to import and export training sites programs and jobs This will allow yo
29. dual completes the El Test on the printed proof copy An administrator records the answers in the El Test program 2 The individual has completed the El Test and all responses have been recorded The individuals name is entered and the individual completes the test using the El Test program The proof copy is printed in order to have a hard copy of the individual s responses Employment Inventory User s Guide To Print a Proof Copy 1 Highlight the individual 2 Select the Proof button The Preview screen will appear 3 To print a proof copy select the Print button The Close button will return you to the Administration screen Deleting an Individual The delete option is used to remove individuals from the system Deleting individuals should be done with extreme caution Once individuals are deleted they are gone Delete only those individuals who completed the test and for whom the desired reports have been printed To Delete an Individual 1 Highlight the individual you would like to delete 2 Select the Delete button 3 Note the Name and Status of the individual Figure 12 Select the Yes button to delete the individual Select the No button to cancel the deletion Delete an Individual 2 Are you sure you want to delete the Person E Tulloch Alexander Status Test started Figure 12 Delete an Individual Only delete those individuals who have completed the test and reports printed Individuals with the
30. e If the Quit button is selected before all questions are answered the following screen will appear It is strongly recommended that when used for hiring all applicants complete the test in one setting Treating applicants differently may have legal implications Return Later xi You have 36 unanswered questions Press Yes if you want to return at a later time Press No if you do not intend to complete this test Press Cancel to return to the test i No Cancel Figure 22 Return Later To Exit the Program Individual 1 Select Quit button 52 Employment Inventory User s Guide 53 User s Guide Employment Inventory REPORT EXPLANATIONS Based on the tests taken there are two reports The Job Readiness Profile should be used by the administrator This report has scores on it and should not go to the test taker The Job Readiness Report was written for the test taker This report has explanations and supporting information If a report does not print for an individual who has completed the test it could be for one of the following two reasons e Less than 85 of the questions were answered e The verification questions were not answered properly i e Computers now do a lot of what people used to do by hand or You have never used a telephone or watched TV In these cases the status on the individual s profile will be Test Invalid At this point you can reset the status to Te
31. e administrator you will not be able to access a test directly Only individuals can take a test If you would like to see a test you must enter the El Test program as a test taker To do this create a sample individual and enter the program using that sample Login ID To Add an Individual 1 Highlight the group into which you want to put the individual Selecting All Groups will allow you to change the group assignment Selecting any other group will automatically place them in that group Selecting Unassigned will place the individual in the Unassigned group 2 Select the Add button located on the Individual s side of the screen A blank Add Individual screen will appear Figure 10 3 The Login ID is automatically generated for you You can use the generated Login ID or change it by typing something else Press the Tab key Ethnic Background O White Caucasian O Black African American Hispanic Asian Pacific Islander Native American Other P Performance T Tenure C Customer Service S Sales Sex C Male C Female m Select Languages 4 Type in the individual s first name Press the Tab key 32 Status Test not started WARNING Do not change status unless you are very familiar with the ElAdmin program Employment Inventory User s Guide Type the individual s last name Press the Tab key if
32. ehaviors listed and avoid the negative behaviors then this scale should be administered Positive Behavior Standards Required 1 Assemble products for customers Demonstrate products for customers Calm irate customer Compliment customers Show persistent enthusiasm in customer interactions Give customers full attention OA GOR AS Make good eye contact with customers Employment Inventory User s Guide 8 Work faster during busy times 9 Offer more information than customers ask for 10 Say thank you Negative Behaviors To be Avoided Socialize with a coworker while helping customers Limit service for certain types of people Act irritated at customers requests Make a sarcastic remark to customers Answer the phone improperly Argue with coworker in front of customers Stop helping customer to go on a break Hurry or pressure customers O 00 E LOOS Bad mouth the company to customers 10 Forget to say thank you to customers GENERAL GUIDELINES SALES SCALE CRITERIA Level The job involves selling and demands high levels of initiative energy and commitment The Sales scale is most appropriate for jobs in which the individual must be persuasive has significant contact with customers and must sow persistence in the face of rejection The more important it is for the employers to demonstrate perseverance in the face of rejection and show initiative and achievement orientation
33. en 24 Password 23 Password Change 39 Test Booklets 38 El Test Entering 45 Exiting 51 58 Scanning 42 Screen 47 Spanish 47 Entering El Admin 23 El Test 45 Error Messages Cannot Find this File 46 Individual Logged 34 Someone is Already Logged on 47 Exiting Administration 43 El Test 51 Groups Adding 26 Deleting 29 Editing 29 List 30 Previewing 29 Printing 29 Stop Group Printing 30 Hand scoring El 38 Individuals Adding 31 Deleting 36 Editing 33 List 37 Previewing 36 Printing 36 Proof 35 Status 33 Installation Networks 9 Procedure 7 Requirements 6 Scanner 12 Stand Alone 7 Interpretation Guidelines Printing 37 License Update 23 List Groups 30 Individuals 37 Password Administrator 23 Performance Scale 5 17 Previewing Reports Groups 29 Individuals 36 Printing Reports Groups 29 Individuals 36 Proof Individuals 35 Reports Explanations 53 Restoring Data 40 Sales Scale 5 19 Scales 5 26 Selecting 16 Scanning El Test 42 Starting El Admin 23 El Test 46 Status 33 Changing from Person Logged On 34 Changing to Test Not Started 34 Changing to Test Started 35 Stop Group Printing 30 Support 4 Tenure Scale 5 18 Test Booklets Printing 38 Unlock the system 23
34. ent Inventory User s Guide 45 User s Guide Employment Inventory EMPLOYMENT INVENTORY SELECTION OF INDIVIDUALS The PDI Employment Inventory is a pre employment tool proven to help select applicants who will become productive and successful employees The El adds important information to your hiring process but hiring managers must make their decisions based on all the information they have such as an applicant s work history and other information gained from interviews and references INTRODUCTORY REMARKS Present the El as a part of your normal selection process If an applicant refuses to take the El do not consider the individual for the job in the same way you would not consider hiring an applicant who refused to complete the application form or refused to be interviewed In most versions of the El ethnic background and gender data are collected to document fairness Do not use this information to make a hiring decision You do not need to remain with applicants once they start to complete the El You may answer applicant questions about vocabulary but do not suggest answers to specific test questions To avoid applicant anxiety refer to the Inventory as a questionnaire or survey instead of a test and do not indicate that applicants can pass or fail the El Do not provide applicants with feedback on their scores and do NOT tell them that they were not hired because they failed the test If a rejected
35. ere you want the data installed The default location CAENDATA is recommended Employment Inventory User s Guide 20 Select the Next button 21 Select the group name for the El Test icon The default is Employment Inventory 22 Select the Next button 23 Review the install information and select the Next button 24 Select the Finish button to complete the El Test installation C Enter El Admin for the First Time 25 Double click on the El Admin icon 26 A message will appear regarding licensing information Call customer service 215 579 0901 in order to set up your license This phone number also can be found by selecting File then License Options License setup is required before reports can be viewed or printed El is now installed and ready to be used See page 23 INSTALLATION FOR NETWORKS The network installation involves installing the software to a network server and creating a shortcut on each network client Both the El Admin and El Test will reside on the same network server Shortcuts will be placed on the network client for the El Test To Install El on a Network El Admin Test Disk or CD A Install Employment Inventory Administration and Test Install on ONE workstation to network fileserver 1 Insert Employment Inventory Administration amp Test disk or CD 2 Select Start then Run 3 Type the following command to install A SETUP where A is the drive you are installing from 4 Press the Enter key
36. fit to using this feature is that you can select specific tests PTCS Performance Tenure Customer Service and Sales Company Organization Location and Language for each group of individuals This will save time enrolling individuals into the program 26 Employment Inventory User s Guide Additional information about the group may be placed in the Description and Special boxes Figure 7 This information does not appear on any reports Add Group Name of Group Select Tezt T Tenure aT C Customer Service Description C Gales CD Special i RT eos Ho Figure 7 Group Box The use of groups is a recommended feature If you are planning to use groups to categorize individuals you must create the group first then add the individual See Adding Individuals on page 31 Helpful Hints for Groups options e Forecast the types of groups you would like to create based on the selection of tests you will be giving The possibilities are P Performance T Tenure C Customer Service S Sales PTCS PG TS PCS TC S TCS C PT CS PTS PTC PS e Pick a descriptive name for the group Examples of Group Names are PTCS PCS etc Tech Prep Class A Class B etc Job Openings Dislocated Workers Period A Period B etc Secretarial Positions Co Op Juniors Seniors etc School to Work Career Lab Day Evening etc Welfare to Work Career Guidance Plant 1 2 3 JTPA 27 User s Guide Employment Inventory When
37. he point where the license is no longer valid If this option is not selected a page stating the license is no longer valid will be printed for each individual beyond the individual where the license is no longer valid It is suggested that this feature be activated This feature can be activated by placing a checkmark in front of the Stop Group Printing item found in the Options menu The Group Printing feature does not have to be used to generate reports for individuals Reports may be generated for an individual independently see page 37 This process would also be used if a second copy of a report was needed To Select Report Options for a Group 1 From the Options menu select the desired print options When a checkmark appears in front of the option it is selected The report options selected will be used when printing reports for a group or an individual To Print Reports not Printed for a Group 1 From the Group left side of the screen select Print The Print dialog box will appear 2 Select the OK button The Cancel button will cancel the printing Note Once the report is printed the license count is decreased by one Once Reports have been printed for an individual you may want to delete the individual from El If you delete an individual from the El program you should have a hard copy of the score report Additionally if you are going to conduct a validation study DO NOT delete any individual
38. individuals with that status will be shown You can select from one to four options The items check will affect what is printed using the List button To Preview Print an individual List 1 Highlight the desired Group 2 Select the desired items from the Include box 3 Select the List button from the Individuals right side of the screen The list will be previewed to the screen To print the list select the Print button To close the preview select the Close button PRINTING INTERPRETATION GUIDELINES The interpretation guidelines can be printed at any time from the El program These interpretation guidelines will print a two page generic interpretation guide There is a separate Interpretation Guideline for each testing combination 38 Employment Inventory User s Guide To Print the Interpretation Guidelines 1 Select the Miscellaneous menu then Print Interpretation Guidelines A list of tests will appear 2 Select the desired test The print dialog box will appear 3 Select the OK button to print the interpretation guideline PRINTING TEST BOOKLETS In addition to having individuals complete the test via the El software you can also have them take the test using a printed test booklet The software allows you to print the test booklet so that the individual can complete the test with the booklet and a pencil After the individual is finished you will have to key in the answers using the same process as an in
39. it is important to know specific and basic requirements of the job This task is easier when the target job is known This occurs most often when an applicant is applying for a specific position In Job Training and Job Placement programs the target job is not always known and the scale selection criteria is unclear Here are general guidelines that will assist you in assigning scales to applicants or clients Employment Inventory User s Guide GENERAL GUIDELINES PERFORMANCE SCALE CRITERIA Level The job requires high levels of dependable and productive behavior The more important that productive behaviors are to the job the greater weight should be for assigning this scale Level Il There are specific descriptors associated with this scale If these characteristics are essential for the position then the Performance Scale should be considered Reliable Motivated Honest Capable Hardworking Dependable Persistent Responsible Trustworthy Conscientious Disciplined Organized Level Ill Job Behaviors play a greater role in the Performance Scale Selection process Job behaviors can be described as either positive or negative If the applicant client is required to perform the positive behaviors listed and avoid the negative behaviors then this scale should be administered Positive Behavior Standards Required n Follow company policy exactly Take corrective action after making a mistake Report co worker who has violated a rule Comp
40. lete a simple report accurately Clean up work area before leaving Keep working even when other employees are standing around Come to work properly dressed and groomed Arrive early to get started on the day s work LO 109 50 Oa ES 3007 IN During a slow period help out in another area which is busy Oo Return from breaks and meals within the allotted time n _ Take initiative to find another task when finished with regular work Negative Behaviors To be Avoided n Refuse to take routine orders from supervisors Abuse or misuse company equipment or property Abuse or misuse company equipment or property Come to work under the influence of alcohol or drugs Walk off the job without notifying anyone Threaten or bully another employee Use a weak excuse to stay home from work 005 ST TOY te ESO Leave a job half finished in a rush to leave for home User s Guide Employment Inventory 9 Be late for work without a good reason 10 Skip work without calling in The above criteria represent three levels of analysis It is recommended that all three levels be explored before assigning the scale It stands to reason that the more the criteria that apply the more likely that the scale has relevance to the applicant or client GENERAL GUIDELINES TENURE SCALE CRITERIA The Tenure Scale is straightforward is associated with one major job predictor If the job requires that an individual stay on the job for at
41. lled in correctly A common mistake individuals make is filling in the fields Make sure that the name and social security number fields are filled in properly and there are no two responses in the same column When a mistake like this is made the scanning software will stop and ask for you to make a correction This can be avoided by making the correction before hand and then your scanning process will run without interuption It is very important that the Test Scales be filled in properly The program will score the test based on the items filled in Therefore any errors made here will drastically affect the results To Scan Employment Invetory Sheets 1 View each sheet and verify the Name and Social Security fields are filled in properly 2 Vew each sheet and verify the correct Test Scales are filled in properly 3 Place the sheets in the scanner with the words Employment Inventory appearing at the top left The row of black rectangles will be placed closest to you 4 Enter ScanTools by selecting Start Programs ScanTools then ScanTools 5 Select the Datafile menu then New 6 Type a file name in the Data File Name field This can be 8 characters in length You may want to name the file the same as the cuurent date For example a file scanned on September 14 1999 might be named 091499 The dat extension will automatically be added to the file name 7 Select the OK button 8 Select the SCAN button on the upper left
42. mo Group The demo group has three demo individuals who have completed the PTCS test Their reports can be viewed by selecting the Preview button The demo group and the demo individuals can be deleted at any time All Groups and Unassigned cannot be deleted ET El Administration Iof x File Groups People View Options Miscellaneous Help Technology Based Solutions PDI Employment inventory Administration Individuals in Selected Group Tulloch Alexander Underwood Beth Yance Carl Sales Associate Demo Group Add Add Edit Edit Delete Delete Print Proof Preview List E Lie E ER EEE List Include lv Entered lv Started V Done V Printed Figure 5 El Administration Program no data There are two parts to the Main screen Each of the areas is managed in the same manner with these buttons Add Edit Delete List Proof groups Print groups and Preview individuals The buttons will allow you to do the following _Add Add a test group or an individual 24 Employment Inventory User s Guide Edt Edit a test group or individual Additions or changes to the data can be made Delete Delete a test group or individual _List List allows you view a complete list of contents of the specific item Selecting the List button on the Groups side will list the groups Selecting the List button on the Individuals side will list the individuals in the highlighted group
43. mployment Inventory Reports are also generated through this program El TESTING PROGRAM El TEST The El Testing program contains the Employment Inventory test An individual who was been set up through the Administration program enters the El Test program and completes the assigned test SCREENS BASIC OVERVIEW In order for you to navigate through the program there are some screens and terminology that you should be familiar with They are shown next User s Guide Employment Inventory El ADMINISTRATION MAIN SCREEN As the administrator you will first see the main screen Figure 1 in the El Admin program This screen has a menu at the top of the screen and is divided into two sides one for managing groups and the other managing individuals Groups allows you to place similar individuals job families or test sites together for easier management El Admin comes preloaded with a demo group and three demo individuals for you to use to familiarize yourself with the application EX A Administration HH File Groups People View Options Miscellaneous Help Personnel Decisions International PDI Employment Inventory Administration El xj Groups lt All Groups gt lt Unassigned gt Demo Group Add Demol Started 111 11 1111 Demo2 Previewed 222 22 2222 Demo3 Previewed 333 33 3333 Add Edit Edit Delete Proof Preview List Include VE VS VD VP ntered tarted
44. nded that all individuals be assigned to a group to ensure that each individual is taking the appropriate combination of El test scales Any groups you add will appear after the All Groups and Unassigned as shown in Figure 6 25 User s Guide Employment Invento File Groups People View Options Miscellaneous Help Technology Based Solutions PDI Employment Inventory Administration lt All Groups gt lt Unassigned gt Add Edit Delete Print E EEE lyst Figure 6 El Admin Groups Test combinations should not be chosen at random or as your best guess There are standard procedures for determining which of the El scales measure traits necessary or desirable to do a particular job well It is appropriate to use only those that are determined to be relevant for that position See the Rationale for Test Selection on page15 for assistance in selecting appropriate scales for your positions The Groups feature will save you time All individuals in a group share some or many testing features You will not need to duplicate this information every time you set up a new individual if you are setting him or her up in a existing group The Groups feature also allows you to print in batches You may print all of the individuals in a particular group who have completed their tests and from whom you have not printed reports Adding Groups Groups allows you to put similar individuals together The main bene
45. of tests is assigned the test will start with True and False statements and finish with Multiple choice A sample Multiple Choice question is shown in Figure 20 50 Employment Inventory User s Guide Employment Inventory P DI Part 3 Background This part has general questions about education work experience Employment and work related attitudes For each question press the button that Inventory indicates your answer Answer every question Copyright 1936 1999 Personal Decisions fre Performance Tenure Customer Service Sales Click on one of the buttons below with your mouse or press the A B C key You will automatically move to the next question For all 261 questions Previous Next Quit For unanswered questions Previous Next Figure 20 Test Screen Multiple Choice Unanswered 11 When all the questions are answered the individual will be notified The individual has the option to review the answers or quit Congratulations All questions have been answered You may review your answers Press the Quit key to exit the program Figure 21 Congratulations After the test is completed the administrator can generate reports using the El Admin program See Printing Reports for a Group on page 29 or Previewing Printing Reports for an Individual on page 37 51 User s Guide Employment Inventory EXITING THE PROGRAM An individual may exit the test at any tim
46. ogram 1 Select the El Admin icon shown in Figure 4 Default is Start Programs Employment Inventory 2 Type in the administrator s password The first time you enter the program the password will be nimda 3 Select the OK button or the Enter key The screen that appears will allow you to manage the processing of individuals who will take the El Test ADMINISTRATOR LOCKOUT If you are unable to enter the El program as the administrator you will have to unlock the system To Unlock El 1 Verify that no one is currently logged into the El Administration program 2 Type UNLOCK at the Log In screen Unlock must be typed in all capital letters 23 User s Guide Employment Inventory 3 Then press Enter or select the OK button 4 Enter the program using the administrator s password Remember that the password is case sensitive Remove the CAP LOCKS if necessary After entering the administrator password the Administrator s Main screen appears From this screen you can access the functions necessary to manage the El program ADMINISTRATION MANAGEMENT FUNCTIONS After selecting the El Administration icon the following screen appears Figure 5 The left side of the screen lists test groups and the right side lists the individuals placed in those groups The first time you enter the El Administration program you will see three items listed under Groups All Groups Unassigned and Sales Associate De
47. one rinted NUM Delete Print List E EEE Figure 1 El Admin Main Screen MENUS There are a series of pull down menus that appear along the top of the screen These menus can be accessed by clicking on the word i e File Groups Individuals etc For example by selecting the word File the menu items under the File menu appear Figure 2 Note Some of the functions available in the menus are also available on the Main Screen as buttons Employment Inventory User s Guide SJ EI Administration C EINDATA File Groups Individuals View Options Miscellaneous Help Select Data Location ns EROS inventory Restore Files License Options Indiy Write Data for Analysis Ad Print Setup Edit Exit Delete CAENDATA Path Meme Print Pathiieme 2 Patience Figure 2 File Menu PREVIEW REPORT SCREEN When previewing a report the following screen will appear Figure 3 The preview screen allows you to preview the report before sending it to a printer u Preview of Reports O x Pi Next Page Prey Page Two Page Zoom In Zoom ut Close Hi Tekh thee sraor IM ales JOB APPLICANT REPORT Pet corel de Si Di Sa cara FO DAMIAN 1 PANA CAMA WS i ros pus poet ra n A SVI O IE OI JANN NINO E CAHAG AI ONIN WOE CANON NO depart iartg Paga gt Capriati gt R P enarrat Coah de s riti Ien ay PP Figure 3 Print Preview s
48. or click the OK button 5 Select the Next button 6 Select the network drive location where you want El installed Browse must be used change to the network location Note the location 7 Select the Next button 8 Select the location where you want the data installed It is best to select the default location Note the location 9 Select the Next button 10 Select the location of the El Admin and Test icons Employment Inventory is the default 11 Select the Next button 12 Review the install information and select the Next button User s Guide Employment Inventory B 13 Select the Finish button to complete the installation Install Employment Inventory Test network shortcut Install on ALL OTHER workstations that will access El Test 14 15 16 17 18 19 20 Zi 22 23 24 25 26 27 Insert the El Test disk into the computer s 3 1 2 disk drive For cd rom place cd rom into cd rom drive Select Start then Run Type the following command to install A SETUP For cd rom type D NETWORK SETUP Press the Enter key or click the OK button Select the Next button Select the location where the El Test is installed Browse can be used to point to the location Be sure to use the same location as in Step 6 Select the Next button Select the network location of the El data This will be in the DATA folder under the folder where the El program resides example If the El program lies at
49. ple languages can be selected 28 Employment Inventory User s Guide 9 Select the OK button The group has been added Individuals can now be added and placed in this group See Adding Individuals on page 31 When a group is added it will appear on the left side of the screen under Groups Any groups created by the administrator will appear alphabetically under the fixed groups All Groups and Unassigned These fixed groups will always appear at the top of the list and cannot be deleted All Groups will contain every individual who has been set up in the program regardless of the group to which they are assigned When you add individuals to the El program you have the option to put them in the Unassigned group or a group that you have created Each group created by the administrator will have one combination of test scales only The Unassigned group can have individuals with any of the testing combinations Editing a Group Group information may be changed only when there are no individuals in the group Once an individual is added to a group the Edit button is no longer available If individuals in the group are deleted the group can be edited To Edit the Group Name 1 Highlight the Group you would like to change Note the group cannot contain any individuals 2 Select the Edit button The Edit screen will appear 3 Make the desired changes 4 Select the OK button Selecting the Cancel button will not
50. relative to other detriments of success on the job the greater weight should be given to the Sales Scale Level Il There are specific descriptors associated with this scale If these characteristics are essential for the position then the Sales Scale should be considered Goal Oriented Take Initiative Playful Persuasive Committed Dominant Adaptable Tolerant Persistent High Energy Influential Level Ill Job Behaviors play a greater role in the Sales Scale Selection process Job behaviors can be described as either positive or negative If the applicant client is required to perform the positive behaviors listed and avoid the negative behaviors then this scale should be administered Positive Behavior Standards Required 1 Answer customer questions accurately and completely 2 Arrange sales call patterns and frequency to cover territory effectively and economically 3 Assist customers in their search for a product User s Guide Employment Inventory Bounce back quickly when repeatedly rejected Obtain the active involvement and hold the interest of a customer when making a sales presentation Come to work properly dressed and groomed Do a very persuasive demo of the product highlighting positive features nicely Keep working even when other employees are standing around talking A ON Oy Ons Overcome objections of difficult customers 10 Make good eye contact with customers Negative Behaviors To be Avoided
51. s You can delete an individual by following the instructions located on page 35 Remember once an individual is deleted from the El Admin program the data are no longer available Listing Groups Status of Individuals A list of the individuals assigned to each group can be previewed to the screen or printed The list includes All Groups Unassigned and an alphabetic listing of user defined groups For each group the number of individuals Entered Taking the Test Test Completed Previewed Printed and Total appear Each group appears in a row By adding the numbers for each status you will get the total number of individuals in the group The All Groups status information can be used as a total for all of the groups in El Admin To Preview Print a Listing of Groups Status of Individuals 30 Employment Inventory User s Guide 1 Select the List button on the Group left side of El Admin or from the Groups menu select List Groups The listing will be previewed to the screen 2 If you would like to print a copy select the Print button To close the preview screen select the Close button MANAGING INDIVIDUALS The administrator must maintain each individual s data The administrator may add edit print reports and delete individuals Adding Individuals To add an individual select the Add button on the Individuals in Selected Group right side of the screen shown in Figure 9 The
52. s status to Test Not Started 35 User s Guide Employment Inventory Status Test started C Test not started C Test completed WARNING Do not change status unless you are very familiar with the ElAdmin program 6 Select the OK button Changing Status to Test Started If the individual has completed the test but for some reason needs to go back into the test you can reset the individual s status to Test Started This should only be done if you want the individual to be able to enter the test and be able to see the previous responses If you are absolutely sure that the individual is not currently using the program you can do the following Verify that the individual is not in the El Test program Enter the El Admin program Highlight the individual in question Select the Edit button Change the individual s status to Test Started 1 Oli 08 Status Test completed C Test not started C Test started WARNING Do not change status unless you are very familiar with the ElAdmin program 6 Select the OK button Proof Copy The Proof option is used print out a copy of an individuals test with or without his her responses The proof copy has two purposes 36 1 The individual is going to take the El Test using paper and pencil Individual doesn t use computerized El Test The individual s name is entered and the proof copy is printed The indivi
53. save the changes Deleting a Group Groups may only be deleted when there are no individuals in the group Therefore if you would like to delete a group that contains individuals you must delete the individuals in that group first To Delete a Group 1 Highlight the name of the group you would like to delete 2 Select the Delete button If the Delete button is not available delete the individuals and then delete the group 3 To complete the deletion select the Yes button The No button will cancel the deletion Once a group is deleted it is removed from El Admin and cannot be retrieved Printing Reports for a Group By highlighting a group you can see the individuals residing in the group Reports can be printed for all individuals in the group that have completed their test but for whom you have not yet printed reports This is done with the Print button on 29 User s Guide Employment Inventory the Group side of the screen This same function can also be accessed from the Groups menu then Print Reports for a Group Once the reports are printed you will not be able to do a group printing again The status of the individual changes to Report Printed When the individual s status is changed to this the license count is decreased by one count From the Options menu there is an option to Stop Group Printing If this option is selected and the license has run out the printing will stop printing at t
54. st not started or Test started and have the individual take the test again The invalid status does not count as a preview printed report 54 Employment Inventory User s Guide 55 User s Guide Employment Inventory APPENDIX TO DO LIST To To Install on a Stand alone Computer El Admin amp Test Disk or CD To Install on a Stand alone Computer El Admin Disk and El Test Disk To Install El on a Network El Admin amp Test Disk or CD To Install El on a Network El Admin Disk and El Test Disk To Install the El Administration and El Test Programs To Setup the Scanner To Install ScanTools To Setup ScanTools for First time Use To Enter the Administration Program To Unlock El To Add a Group To Edit the Group Name To Delete a Group To Select Report Options for a Group To Print Reports not Printed for a Group To Preview Print a Listing of Groups Status of Individuals To Add an Individual To Edit an Individual s Information To Print a Proof Copy To Delete an Individual To Preview Print an Individual s Reports To Preview Print an individual List To Print the Interpretation Guidelines To Print Test Booklets To Hand score an El Test To Change the Admininstrator s Password To Create a Backup Copy of Data To Restore Data To Change the Data Location To Scan Employment Invetory Sheets To Import the Scanned Data To Exit the El Admin program To Enter as an Individual To Exit
55. t First Name Alexander Last Name Tulloch Social Security No ID 193130 Next gt gt d lt lt Back Figure 17 Entering the Test A brief set of instructions appears one screen before the first question of the test Figure 18 Instructions PDI Employment Inventory Version 1 03 Copyright 1986 1999 Performance Tenure Customer Service Sales Quit Personal Decisions irc Instructions This Employment Inventory has questions about your background schooling job experience attitudes and interests There are three parts each with a different set of directions Please read the directions for each part carefully before answering the questions You are a aporta to answer every question Final Instructions When you are ready to begin the Employment Inventory click your mouse on the Next button below or press the N key If you do not want to take the Employment Inventory at this time click your mouse on the Quit button in the lower left corner or press the Q key lt lt Back Next gt gt Figure 18 Test Instructions 49 User s Guide Employment Inventory In addition to these instructions summarized instructions appear on each test question screen THE TEST The first test question appears directly after the instructions Figure 19 shows the first screen in the PTC Performance
56. the sixth grade reading level in a straightforward style The length of the test and the time required for completion depends on the particular combination being used A typical combination takes about 20 minutes to complete LEGAL AND FAIR The El is legal and fair The series meet or exceed the requirements of all federal guidelines governing employee selection including Americans with Disabilities Act ADA and the 1991 Civil Rights Act The El Scales are fair to all applicants CORRECTS FOR EXAGGERATION OR RANDOM RESPONDING The design of the El makes it difficult for test takers to anticipate right answers The scoring program automatically adjusts for applicants who exaggerate Additionally test results for applicants who respond randomly are identified as invalid For more information on the development validation and specific uses of the El please contact technical support User s Guide Employment Inventory INSTALLATION REQUIREMENTS REQUIREMENTS FOR STAND ALONE OR NETWORK CLIENTS Hardware 486 Processor Pentium recommended RAM 8MB 16MB recommended SVGA Color monitor with supporting SVGA card with an 800x600 monitor setting using Small Font setting found in Control Panel then Display 5 MB hard drive space Microsoft Mouse compatible pointing device 3 high density floppy drive stand alone only Printer any printer which has an installed Windows driver Software Windows 95 or higher REQUIREMENTS
57. u to share data training sites programs and jobs between sites This is done by using the import export features BACKING UP DATA You can create a backup of all of the data in El by using the backup feature This backup would then be used restore damaged or lost data 40 Employment Inventory User s Guide To Create a Backup Copy of Data 1 Enter El Admin 2 Select File then Backup Files 3 Select the backup location drive folder You may want to keep this on a separate storage area such as a floppy disk Backup from Current Data Location to What Location 21x File name Folders Cancel Network di List files of type Ignore 4 Select the OK button 5 The data location will be stated Select the OK button The files will be copied RESTORING DATA Restoring data that was previously backed up can be done through the Restore feature Only use this feature when you want to replace the current data with data appearing in the El Admin program The individuals groups training sites training programs and jobs will be replaced with the restore function To Restore Data 1 Enter El Admin Select File then Restore Locate the backup location such as a Select the OK button The data is fully restored Pi 70 DO CHANGING THE DATA LOCATION The default location for the data is in the EI DATA folder You have the option to change the location If you change the data location to a location
58. ual is designed to provide the instructions and information needed to administer the Employment Inventory El via the computer El is a series of four pre employment tests used to predict on the job performance of your job applicants and identifies which applicants are most likely to become productive and successful employees The four scales have been validated and proven effective for a broad range of jobs in a wide variety of industries The scales can be used individually or in various combinations They are Performance Scale Predicts success in entry level and non exempt positions It helps you select employees who are reliable dependable motivated and conscientious Customer Service Scale Predicts success in positions with customer contact It helps you choose people who are friendly courteous helpful and service oriented Sales Scale Predicts success in jobs that involve selling It helps you identify people with high levels of initiative commitment persuasiveness and resilience Tenure Scale Predicts the likelihood that an individual will stay on the job for at least three months lt measures an applicant s commitment impulsiveness responsibility and motivation EASY TO USE The Employment Inventory is easy to use The series can be used equally well by managers who have hiring experience and those who do not No psychological degree is needed to administer or interpret the results The scale questions are written at
59. voided Suggestions for Assigning Scales El ADMINISTRATION El ADMIN Entering the El Administration Program Administrator Lockout Administration Management Functions Preparing El for Individuals Managing Groups Adding Groups Editing a Group Deleting a Group Printing Reports for a Group Listing Groups Status of Individuals Managing Individuals Adding Individuals Editing an Individual s Information Proof Copy NN DDD O OD V1 NN DOP 0 0 0 0 MN 17 User s Guide Employment Inventory Deleting an Individual 37 Previewing Printing Reports for an Individual 37 List of Individuals 38 Printing Interpretation Guidelines 38 Printing Test Booklets 39 Hand Scroring an El Test 39 Changing the Administrator s Password 40 Data Administration 40 Backing up Data 40 Restoring Data 41 Changing the Data Location 41 Optical Scanning Optional Purchase 43 Scanning process 43 Voice Optional Purchase 44 Exiting the Program 44 EMPLOYMENT INVENTORY 46 Selection of Individuals 46 Introductory Remarks 46 Entering the El Test Program 46 Spanish Language Option 48 Entering the Test 48 The Test 50 Exiting the Program 52 REPORT EXPLANATIONS 54 APPENDIX 56 To Do List 56 Figures 57 Index 58 Technical Support Please call the number provided in your software This can be found by entering the El Administration program and selecting the File menu then License Options Employment Inventory User s Guide WELCOME This man

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