User Manual
Contents
1. Chapter 5 Manage XpressKEY SupraWEB 26 Identify Keyholder by Serial Number 1 Click Identify Keyholder supra HOME LISTINGS REPORTS QUICK LINKS Showings Dashboard elcome to SupraWEB This dashboard Identify Key pecified Change the date range to sho Add Keybox Dashboard Date Range 8 9 2015 to 9 Showing Count 0 Feedback Count CONNECT WITH US There are no showings for the date rang Enter the key serial number STINGS REPORTS Identify Keyholder Identify Keyholder To find the name of a keyholder please h Key Serial Find 3 Click Find STINGS REPORTS Identify Keyholder Identify Keyholder To find the name of a keyholder please button Key Serial Manage Keybox Inventory 1 Click LISTINGS 2 Click the Keyboxes 3 Click a keybox To add a keybox click link Manage the keybox the Add Keybox link information enter the keybox serial 0 5 UUKKLNKS WLS9 3UUTF number shackle code Listings LLI Supra Supra en and MLS number where 2 Gm usos box is located md ws assign a listing to lt oe Welcome to SupraWEBI This dashbc QUICK LINK S Listing Inv Unassign Listing keybox already In your specified Change the date range to Listings m Delete Keybox2. 29 54 812 crac re eae E E 30 SHOWING Feedbatk ad Ea Aa EREA 30 Leave Feedback on 30 4 MID T E NUT 30 ADIGSSIKE Y AICS 31 CUPA das ee gt 31 32 Use Alert H 32 i a M 33 5 34 cie RU Tc ern er eT eee 34 Regulatory Compliance E D ret ete reer ere 34 Preface The Supra XpressKEY User Manual includes instructions explaining e how to use the XpressKEY e how to access keybox e how to view showing activity There is information describing how to contact technical support For additional information on using the XpressKEY visit www supraekey com and click on the Customer Support link The following conventions are used in this document Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names wind
3. i E 18 Clear reenen 19 Preferences 19 E te ada ta 19 Display PIN Shackle Code 20 cande mal Edo a i e 20 21 02772 a E AA E P QE Im 21 5 qe A n 22 Update i ea ajar 23 DO U e A A E 23 View XpressK ER Rm 23 VOW EMO 24 Manage XpressKEY SupraWEB 25 SupraWEB Functions sissies ki 26 SuprawEB 26 Identify Keyholder by Serial 27 Support Manage Inventory d 27 a 27 End OF Showing 28 Set Up Notifications for All Inventoried 29 Set Up Notifications for Individual
4. Preferences You can disable or enable the vibration feedback show or hide your codes and change your PIN or language Vibrate Mode The XpressKEY uses vibration haptic feedback along with messages on the screen to communicate with the user Vibrations are used to communicate when buttons are pushed the key finishes a task successfully and errors 7 14 LL 2 lt 1 Preferences 2 Tap Vibrate to toggle 3 Tap Done to exit ON or OFF ORGS TOES it Preferences Vibrate PIN Shackle 10 15 LI Preferen E Read Keybox Preferences Vibrate e PIN Shackle b Keybox Settings Clear Keybox 8 Change PIN Change PIN Pd Languages Lt Preferences Languages Chapter 4 Additional Features 19 Display PIN or Shackle Code Mode When the Display PIN Shackle mode is enabled the XpressKEY will display your four digit Personal Identification Number PIN or the keybox shackle code as it is entered into the XpressKEY Follow the steps below to turn this feature ON or OFF 1 Tap Preferences to toggle ON or OFF 10 15 it Preferences 10 Ss E Read Keybox DO Vibrate Display PIN Shackle Change PIN b Keybox Settings Clear Keybox T Preferences 2 a Next S Change PIN Code 2 Tap Display
5. 3 Tap Done to exit 10 15 Li Update Code Success Key updated 3 Type in the code and 4 Tap Done to exit tap Enter 40 15 1254567890123456 4 10 15 LI Update Code Success Key updated Chapter 2 Get Started 8 l lt 0 9 You can power the XpressKEY off and back on to initiate an update or if you want to keep the key powered on perform the following steps After step 3 below the radio turns on and the key checks for new information If the key receives new information the Update Key Communicating screen pops up and then the key is updated 1 On the main screen 2 Tap About 3 Tap More 4 Tap Done to exit tap the arrow then Next 10 15 LI 10 15 L About Update Key Bria Jones Contact 503 555 1234 Key updated Success B Input Update 1234567 7 About Back Chapter 2 Get Started 9 7 2 14 D XpressKEY Operations 11 COMANN 6 M 11 KEVDOXESMOMINO A 12 Keybox Battery a a a 12 Cooperating in Neighboring 12 Before SNOWING 12 ec 13 Open Release 5 222 22222222 22 14 ASssistamti oio erede tr ee 14 utile 15
6. screen and return to the home screen The Agent ID will display again 125 when you turn off the power then back on again 5678901234 The barcode scanner used to read the Agent ID must use LED as opposed to laser to penetrate the glass touch screen Automatic Update The XpressKEY contains a cellular radio that communicates with the Supra network The XpressKEY is programmed to automatically sync twice a day to update the key send and receive showing notifications and receive messages For the key to update it must be powered on and within cellular range for 10 continuous minutes during any 24 hour period to update As long as the XpressKEY is updated it does not need to be within cellular range to open keyboxes However it does need to be in cellular range to send and receive showing notifications In order for an automatic update to occur the XpressKEY must be e Must be in Powered ON mode and have a charged battery e In cellular range e In good standing with your association or organization and Supra Manual Update and Sync If the XpressKEY was not able to update or requires an update a Key Expired Enter Update Code alert displays and you can manually update the XpressKEY by following the applicable instructions below A Warning Cellular Coverage Required pop up box will appear if you are out of cellular range when you try to perform a function that requires cell connection If you see the warning move into cel
7. Current Update The Key must be updated in order to access keyboxes Kevboxes The Key cannot be updated unless the Keyholder is in good standing with the organization Organization and UTC Fire amp Security Americas Corporation UTC is authorized to use the Service and is in compliance with the obligations for the use of the Service including without limitation these rules and regulations Equipment Security It is necessary to maintain the security and the personal identification number PIN of the Key to prevent the use of the Key and the Service by unauthorized persons Each person in possession of a Key whether such Key is being actively used or not shall abide by the following terms and conditions To keep the Key in authorized Keyholder s possession or in a safe place at all times Not to allow the PIN for the Key to be displayed on or attached to the Key for any purpose whatsoever or to be disclosed to any third party Not to lend or otherwise transfer the Key to any other person or entity or permit any other person or entity to use the Key for any purpose whatsoever whether or not such other person or entity is authorized to use the Key Not to duplicate the Key or allow any other person to do so Not to assign transfer or pledge the Key Not to i destroy alter reproduce modify adapt translate reverse engineer de compile disassemble or tamper with the Key or knowingly or unknowingly allow anyone
8. this feature provides alerts the reap Prone numb Verizon 551234567 viex com AT amp T 5551234567 4 att net Sprint 5551234567 m essaging sprinipcs a halna 5 Add recipients to the box 6 Click Save pI Enabling this feature prowdes alerts the recpienfs 10 digit wireless phone Venan 5551234567 amp 5551234567 4 Sprint 5551234567 m essaging s prin Formore examples mouse hover he Ip importa sure to ass key boxes to ancel Note The recipients will get an email from the Supra system indicating that their email ID is subscribed to receive showing notifications Chapter 5 Manage XpressKEY SupraWEB 29 Reports 1 Click the REPORTS 2 Click Create Showing 3 Select the settings for 4 Click Create Report tab Report link the report bTINGS REPORTS Showing Activity Report Settings Create a showing activity for Select the date range for this report Create Reports From 7 7 2015 to ee Create reports from your listings showing data Specific keybox 30515420 mpm reports can be viewed printed or email as a Specific MLS Include showing agent contact inform ne to SupraWEB This dashboard view contains the If you would
9. ML Address ShowingAgent 49 Address ShowingAgent Kris Smith Add Keybox Assign Listing w krista blount SSS FEEDBACK Nov 6 2015 7 21 2 4001 Fairview Industrial Salem OR Assign Listing AM 97202 3 Contact Interest No Answer CONNECT WITH 05 See CONNECT WITH US Facebook Kris Smith Price No Answer Nov 5 2015 1 48 krista blount Facebook 4001 Fairview Industrial Salem OR rs fs utc Recommended Price EE 5 20152 48 9980888 ms as P Hotes Client liked the property will call you later today Order Supra PM Blackstone Realty ONLINE ORDERING 2 nnnn Leave Feedback Showing 1 Click Feedback 2 Click Leave Feedback 3 Use the drop down 4 Click Submit Reminders icon menu and Notes field Feedback to provide feedback fustrial Salem OR 97302 REPORTS SETTINGS SETTINGS BILLING SUPPORT None Recommendation shboard upraWEB This dashboard view contains the showi inge the date range to show more or less informatio Within Buyers Range Iwill contact you Submit Feedback Ignore All Feedback Requests nns by holding down Shift and clicking column header s 11 WW edback Reminders Per 10 yers price range Range 6 14 2015 to jt 4 Feedback 0 FeedbackReminders f 15 10 27 AM 015 5 3
10. inem 5 d to the Conditions of Sei 17 Characters Left Click to The recipients will get email from the Supra system indicating that their email ID is subscribed to receive XpressKEY alerts emails from you Email Subject XpressKEY Alert Email from Bria Jones Email Body Hi this is Bria Jones It is important that you call me at 555 555 1234 right away This alert originated from a Supra XpressKEY Click here to view a map of the estimated location of the XpressKEY at the time this alert was sent Unsubscribe Chapter 5 Manage XpressKEY in SupraWEB 24 Unsubscribe 1 XpressKEY Alert email click the Unsubscribe link 2 After you are directed to the XpressKEY Alert Information page click the Unsubscribe from XpressKEY Alerts link at the bottom of the page Email Subject XpressKEY Alert Email from Bria Jones Email Body Hi this is Bria Jones It is important that you call me at 555 555 1234 right away This alert originated from a Supra XpressKEY Click here to view a map of the estimated location of the XpressKEY at the time this alert was sent Unsubscribe Use Alert Press and hold the flashlight on the home screen for 3 5 seconds The XpressKEY sends the alert message to the Supra server then the message 15 sent to the saved recipients that are set up in SupraWEB 1 Press hold the Flashlight 2 Tap OK to send the i
11. Alert Setup 1 DI pese2gemalcom 2 License Grants 2 person jen a You may use the Software on the sin Enable Service Disable Se 3 person3 email com_ Otherwise a license forthe Software reve Tum e You can save up to 3 contactnames and email addresses for this service b You agree that UTCFS may audit your Email address is a requiredfield Custom Message you may enter up ti time upon reasonable notice HOME LISTINGS Vourlicense rights under this EULA ar Hi this is Bria Jones It is importantthat you 3 License Restrictions Other than as set fo th in 5 ti on 2 yo Enter Contact Name Email Format name domain com vansier the Softwar Contact Name Email QUICK LINKS Showings Dashbi You may not alter merge modify ad 4 disassemble or otherwise reduce the 1 _ 17 Characters Left dios Welcome to SupraV S ANI E 2 perezasmalm ifi You may not exportthe Software into a 3 mU p oJ specified Change t Act and the regulations there under f s dre ii that gm Custom Message you may enter up to 100 characters stroy all copies of the Software wi Dashboard Date j Print Save Agreement Hi this is Bria Jones It is importantthat you call me at503 555 1234 right Showing Count 0 7 gree to the Conditions of Service anc CONNECT WITH US There are no show
12. E EE 7 Agent identification sssini ninaa aani aaa aa a 7 Automatic Update see 7 Manual Update ma i 7 Obtain an Update Code ERR RR ERR EE 8 Enier ah Uppdal Code 8 ADressNEY Operalot a e 10 i e n 11 Key COME ERROR 11 Showing dad 12 Battery Warnings essere Fraxv daMietaa dU Pius Rt uua deed oiii 12 Call Before Showing 11 eeeeeeeeeeeeeee eese eene n nnne n nnn nnn nnn 12 Cooperating in Neighboring Areas 12 CAN MAN i ai a P 13 Open Release 444444422888 14 Keybox 1 2 nnn nnn nn nnn nnn n nnn nnn nnn 14 Xp eee 15 Addili nal Fealil BS ssxasenser cdotnubdddd erasa denn QUE KO x x A dor UEM IPM dS 16 Manage 2 4 1 1 1 2 4 41 4 4 nnn nnn nnn 17 Redda REDOX 17 View UVDDX 18
13. PlN Shackle 3 Tap Done to exit 10 15 it Preferences U Vibrate e Display PIN Shackle Change PIN 2 anguages A Personal Identification Number PIN is used to help prevent unauthorized use of the key An easy way to change your PIN is directly on the XpressKEY After you change the PIN the XpressKEY sends the change to the Supra system The PIN will not take effect until the servers confirm the change then a Success confirmation is sent to the XpressKEY You can also change your PIN code at the SupraWEB agent website or through your association or organization Customize the PIN in the XpressKEY 1 Tap Preferences 2 Tap Change PIN 10 15 LI it Preferences TOST5 Read Keybox Vibrate Keybox Settings Q Display PIN Shackle Clear Keybox Preferences 2 Languages Foe per v t pues 5 Type in the new PIN 6 Confirm the new PIN code and tap Enter 8 Confirm New PIN code and tap Enter 4 Type in the current 3 Tap Next to proceed PIN code tap Enter T0515 NewPIN change your PIN 1 Enter Old PIN 2 Enter New PIN 3 Confirm New PIN Next Cancel 7 Tap Done to exit 10 15 LI amp Success Your PIN has been changed Done Chapter 4 Additional Features 20 14 5 lt TI lt 2 Customize the PIN SupraWEB 1 Using a computer navigate to www supr
14. Up Notifications for Indiviual 29 atqj 5 30 Showing Feedback i 30 Leave Feedback on Showing 30 ADI ECSSING Y Ee 30 5 Alerts A a 31 A A 31 UnsubDSCHDO A 22 Use Alon e c c 2 32 Chapter 5 Manage XpressKEY SupraWEB 25 SupraWEB Functions SupraWEB is the agent website available at www supraekey com With SupraWEB you can perform several functions from your computer Obtain an update code for the XpressKEY e Identify keyholder names by key serial number e Manage keybox inventory and listing information e Setup notifications e View email and schedule activity reports e View and send showing feedback e Manage alerts billing and change the PIN code SupraWEB Login To set up a user ID and password follow SupraWEB Single Sign On SSO Instructions at http www supraekey com Documents SSO Instructions pdf 1 2 Click SupraWEB 3 Click the Register 4 Fill out the User lt navigate to Login for Real Estate button Registration Y www supraekey com Agents Application screen ER oue Login SupraWEB Login for Real i x 0 Forgot Password Remember Us
15. by the party responsible for compliance could void the user s authority to operate the equipment Note acc FCC part 15 105 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ROH COMPLIANT Chapter 6 Support 34 4 0 0 2 Canada This device complies with Industry Canada s license exempt RSSs Operation is subject to the following two conditions 1 This device may not cause interference and 2 This
16. device must accept any interference including interference that may cause undesired operation of the device Cet quipement est conforme a la aux norme s canadienne s d exemption de licence RSS Industry Canada Son operation est sujette aux deux conditions suivantes 1 cet equipement ne provoquera aucune interference et 2 cet quipement doit tol rer toute interference pouvant provoquer une op ration ind sirable de l quipement FCC and IC Radiofrequency radiation exposure Information This device has been tested and meets FCC and IC RF exposure guidelines for use at zero distance towards the body based on a conservatively estimated average transmission rate If you want to operate the device together with a carrying accessory please make sure however that this accessory does not contain any metal parts like springs etc since this may cause RF exposure beyond the limits specified in FCC and IC RF exposure guidelines Chapter 6 Support 35
17. the listing agent changes the kevbox or another CBS code is entered for a different kevbox Chapter4 Additional Features 22 Input Update 1 Tap Input Update 2 Type in the update 3 Tap Done to exit code and tap Enter Y ow P we 1234567800123456 1015 LI Update Code Success Key updated Input Update GD e About Back About The About feature gives you access to useful information about your XpressKEY e XpressKEY owner owner s contact number and key serial number Ifthe key is registered on the cellular network its carrier signal SIM information and the firmware version e View XpressKEY errors At the second screen in the About function the communication radio turns on and the key checks for messages If the key receives new information the Communicating and Success Key updated screens appear 1 Tap About 2 Tap More 10315 About 5 Contact 503 555 1234 B Input Update Key 1234567 T Y lt _ lt Z lt 7 About Back View XpressKEY Details 1 Tap About 2 Tap More 3 Tap Back and then Done to exit 1015 10 15 LI 7 About Bria Jones Registered YES Contact Carrier 1040 503 555 1234 Signal 110 dBm B Input Update Key SIM XXXXXXXXXXXXX 1234567 Firmware 3 11 4 7 About Back Back Chapter 4 Additional Features 23 7 1
18. to place it on or remove it from a listing After the shackle code is entered a prompt appears asking for a reason for the shackle release The reason choices are e Putona listing e Remove from a listing e Relocate on same listing e None of the above Note For an iBox BT LE and keybox press down on the shackle then pull up on the shackle to remove it completely For a classic iBox keybox the shackle pops open and swings on one side To fully remove the shackle perform the remove shackle operation twice 1 On the main screen tap 2 Type in the shackle 3 Select a reason press 4 Point the key at the the Shackle icon code and tap Enter Enter and follow the keybox prompts 1015 n Reason 10 15 Release Shackle Put on a listing e Remove from a listing Relocate F same listing Point at the None keybox Cancel Enter p Cancel 5 Push down on the 6 Then pull up to 7 Tap Done to exit shackle remove the shackle PRESS S 10 15 LI _ FIRMLY Release Shackle Success Push down on PULL UP the shackle TO RELEASE then up to remove Keybox Assistant Boards and associations must first opt in to this feature for it to be active The Keybox Assistant uses Global Positioning System GPS to help you assign your keybox It helps increase the number of keyboxes that have a listing ID or addresses assigned to them When more
19. 0 NAR 4 24 inan rndri i Locate XpressKEY If you misplaced the XpressKEY and the battery still has a charge you can find its approximate location using GPS The next time the XpressKEY checks in it sends the network a SMS message containing the current GPS coordinates if the key can obtain a GPS signal Supra will send an email to notify you when the XpressKEY has reported into the Supra system with its GPS location Click the link and Google Maps will be open in other tab of the browser and show the last known location of the XpressKEY Note It may take 6 10 hours before you receive an email with the location coordinates Chapter 5 Manage XpressKEY in SupraWEB 30 2 0 2 D 1 Click the SETTINGS 2 Click Locate 3 Select the settings for 4 Check your email click tab XpressKEY the report the Google Maps link General Serings From UnmonitoredEmail General Personalize email notification STINGS REPORTS SETTINGS UnmonitoredEmail suprasystems com p Scheduled Email Scheduled a listing activity Sent Friday November 06 2015 9 23 AM Non Member Access Configure Non Membe Loren 0 Subject External Your XpressKEY 12000863 reported LISTINGS REPORTS Attempting to locate your XpressKEY The next time your into the Supra system on Oct 23 2015 9 55AM KEY send you an email LIN
20. 14 Add Keybox Dashboard Date Range 8 9 2015 jen ete Time Addres invento select the CONNECT WITH US z Sho wing Acivity Listing Assign sting dropd OWN A I i ACTIONS Assign Listing Choose the keybox and Add Keybox we Individual 7 2 1 oce enter the MLS number 7 acess nin where the keybox is located and click Assign Notification Setup As a listing agent you have several options for sending showing notifications Your board or association must contact Supra to opt in to showing notifications for this feature to be available to you Using SupraWEB you can add multiple people i e the listing agent office staff and the home owner to receive notifications Notifications are sent to email addresses and cell phone numbers as text but not to the XpressKEY Listing agent To receive notifications make sure your email is correct in the Email Address field and check the Send me showing notifications box in General Email Settings Partner or team member Add partners to receive all showing notifications by entering their email in the A so send a copy to CC field Client To have your client receive notifications go to the specific keybox in your inventory check the box and enter their clients email The Showing Notification feature alerts the listing agent when a keybox key container is opened to start a showing This information can be d
21. 4 lt LL lt 2 View Error List XpressKEY has the ability to view the previous five 5 error codes and their descriptions To see more information use the UP and DOWN arrows to scroll through the individual error codes 1 Tap About then More 2 Tap View Errors 3 Tap an error for more 4 Tap Back and then details Done to exit 10 15 LI 10 15 Li 10 15 LI About e About Error Log Error Date Time 10 15 LI A ErrorLog Bria Jones Registered YES 771040 SYNC 10 15 am RADIO ISSUE Contact 503 555 1234 Signal 110 dBm RADIO 7 4 08 30 am Wait for the key to retry If it continues to hold the power button to turn the kev OFF then turn it back ON Key SIM XXXXXXXXXXXXX KEYBOX 7 3 08 15 pm 1234567 Firmware 3 11 4 SYNC 7 3 05 45 pm ROST 7 3 03 00 pm Date Time 7 4 10 15 am Back View Errors Back Chapter 4 Additional Features 24 Manage XpressKEY in SupraWEB ta 2 lt Wa 0 2 D Slipraw EB 35 2 2222 22 20 26 Suptrav EP Logi 26 Identify a Keyholder aos 27 Manage Keybox 27 Notification Setup e 27 End OF SNOWING e UE TS 28 Set Up Notifications for All Inventoried Keyboxes 29 Set
22. CBS code Input Update Enter the code to update the XpressKEY 7 About View details about the XpressKEY and update the key Vibrate Toggle the vibration on or off Display PIN Shackle Display the PIN or Shackle code on or off r3 Change PIN Customize your Personal Identification Number Fd Languages Change the language to French Spanish or English Current Time 10 15 Battery The XpressKEY has a rechargeable replaceable battery that was specifically designed for XpressKEY The battery should last several years with average use before it is replaced When replacing the battery only use the approved Supra XpressKEY battery You can order the battery online through SupraWEB View the current time from the top status bar View from the top status bar how much battery is left in the key when it is charging if the battery is too hot and when to replace the battery respectively Battery Status A WARNING Do not leave the XpressKEY or battery exposed to high over 131 F 55 C Lithium lon batteries have a risk of fire explosion and burns Do not short circuit crush incinerate or disassemble the battery Burning these batteries will generate toxic fumes Cool the exterior of the batteries to help prevent rupturing In case of fire use dry chemical alcohol resistant foam or carbon dioxide fire extinguishers For specific information see the battery manufacturer s warnings and cautions
23. Chapter 3 XpressKEY Operations 7 2 14 D Keyboxes The XpressKEY uses an infrared signal and can communicate with any of the Supra iBox keyboxes The XpressKEY electronic key allows access to the keyboxes to e Release the key container e Release the shackle e Change keybox settings e Read the showing history stored in keybox There are three 3 different versions of keyboxes that may be placed on your listings and depends upon your association or organization The iBox BT LE and iBox BT read infrared and Bluetooth signals In addition the iBox BT LE uses a low energy battery The classic iBox the original Supra iBox reads only an infrared signal Note Direct sunlight can interfere with the infrared communication and shading the area between the XpressKEY and the keybox may be required Shackle Shackle Bluetooth signal Infrared lens iBox BT LE iBox BT Key Container The iBox BT LE and iBox BT key containers hold up to five 5 listing keys or two 2 gate cards and two 2 keys The classic iBox key container holds up to three 3 listing keys CAUTION Do not place tags key rings or loose objects in the key container It can jam the container Before closing the key container verify that all items are well inside and the front is not bowing or bulging out If you are a listing agent always make sure you have a spare set of keys before closing the key containe
24. KS Showings Dashboard Locate Xpres This option allows you to locate your Xpress If the key does not respond in 48 hours it is likely the battery yholder specified Change the date range to show more or less Y Alerts the locating process You will receive an em your key as lost to your association px Dashboard Date Range 10 7 2015 to 11 6 2015 Change Showing Count 0 Feedback Count 0 Feedback Remi 3 Return to the main Account Settings page US There are no showings for the date range specified in the da Please note it may take 6 12 hours to x connected with the network RDERING 5 online XpressKEY Alerts XpressKEY has an Alert Email feature that boards and associations must first opt in to this feature for it to be active The Alert Email feature allows authorized XpressKEY keyholders to send a pre defined email message from an XpressKEY to a maximum of three 3 selected contacts Note This should not be used as a replacement for emergency services Setup Alert Use SupraWEB to enable disable and configure your XpressKEY Alerts 1 Click XpressKEY 2 Accept to the End User 3 Customize the alert 4 Click Save Alerts License Agreement information or electronic documentation Alerf is afeature that uses the Key s XpressKEY
25. Mei Takahas 74 10 15 am Lisa Jackson 74 08 30 Freddy Wils 7 3 08 15 Point at the keybox Juan Rodrig 7 3 05 45pm Kevin Jones 73 03 00 pm Cancel Done Chapter 4 Additional Features 17 View Keybox Showings You can only view showing activity on the XpressKEY after you perform a keybox read 1 On main screen tap 2 Tap Read 3 Tap on a showing to 4 Tap Back then Done the arrow view in detail to exit 10 15 Read Keybox E Read Keybox 31462704 231462704 Read Keybox Agent Mei Takahas 74 10 15am Mei Takahashi Contact 503 555 1234 Clear Keybox Freddy Wils 7 3 08 15 pm Key Juan Rodrig 783 05 45 pm 1234567 Preferences P TR Kevin Jones 7 3 03 00 pm 7 4 10 15 b Keybox Settings Lisa Jackson 7 4 08 30 am Home Next Done Read b 4 Keybox Settings On keybox in your inventory you can set the time when access is permitted while the agent s permissions determine if they have access to the keybox The XpressKEY sends the request directly to the Supra system in real time 24 Hour Access This setting allows keybox to be opened at any time of the day or night e Timed Access Adjust the time of day or night in which the keybox can be opened Note A keybox shackle code is required to change the keybox options 1 On main screen tap 2 Keybox Settings 3
26. Supra XpressKEY User Manual www supraekey com Copyright Disclaimer Trademarks and patents Intended use Rules and regulations relating to the use of the service 2015 United Technologies Corporation All rights reserved 10103747 1 EN The information in this document is subject to change without notice UTC Fire amp Security Americas Corporation UTC assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact Supra or visit us online at www supraekey com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and address of actual businesses or persons is entirely coincidental Supra and XpressKEY are registered trademarks of United Technologies Corporation Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Use this product only for the purpose it was designed for For the latest product information contact Supra or visit us online at www supraekey com Key Possession Each keyholder Kevholder is responsible for the key Key issued to him or her
27. aekey com 2 Select SupraWEB Login for Real Estate Agents 3 Enter the user ID password and select Login Note register for a single sign on SSO user ID and password click the Register button Select Change PIN Enter the current PIN code Enter the new PIN code and re enter to confirm Select Save Verify cell data coverage oo N o de the XpressKEY open the About feature 10 Tap on More to update the XpressKEY The radio turns on and a message displays that the PIN had changed and new information will be downloaded to the key Languages The XpressKEY operates in three 3 different languages English French and Spanish Follow the steps below to change the language 1 In Preferences tap 2 Tap a language and 3 Tap OK to proceed Languages Enter 10 15 te Preferences 10 15 LI Languages English Warning Vibrate e Display PIN Shackle Confirm Language Change B Change PIN Spanish Languages Enter Done Messages The XpressKEY can receive messages from Supra your organization or office broker The new message icon in the top menu bar alerts you when there are new messages and disappears after the last unread messages is read The white text represents an unread message The XpressKEY can store up to three 3 140 character text messages Tap the arrows at the bottom of the screen to maneuver through the messag
28. at www na industrial panasonic com Charging Use the included micro USB off the shelf micro USB or car charger to charge the XpressKEY battery When the battery is fully charged the battery icon shows full It takes about three 3 hours to fully charge A warning displays on the XpressKEY when it has 25 battery life remaining A second warning displays when there is 1596 battery charge remaining The XpressKEY will automatically shut down when the battery charge is at 5 and must be charged before the next use To preserve battery power the XpressKEY goes into Standby mode after 60 seconds of inactivity Chargi If the Charge NOW warning displays you will be able 22 7 to open keybox after minimum 10 min of charging then a full charge to the XpressKEY is required 2 Q O 14 Chapter 1 Introduction 4 2 Q O 14 Temperature Warning The XpressKEY is designed to operate in temperatures between 4 and 131 F 20 to 55 C Low or high temperature conditions may shorten battery life or cause the XpressKEY to malfunction If the XpressKEY reaches a temperature over 131 F 55 C the key automatically goes into safe mode DO NOT leave Mellie an XpressKEY in an environment that can exceed this SUE qus i range such as automobiles you see the message re a Warning Key is TOO displayed the XpressKEY the key has reached a high temper
29. ature Do not use it until it cools down Replacement 1 Remove the back cover 2 Remove the old battery 3 Fit the new battery into the battery area 4 Replace the back cover and snap to close Disposal Panasonic states All Panasonic Lithium lon batteries are classified by the federal government as hazardous waste and are safe for disposal in the normal municipal waste stream These batteries contain recyclable materials and are accepted for recycling by the Rechargeable Battery Recycling Corporation s RBRC Battery Recycling Program For more information on how to recycle your used Lithium lon battery call 1 800 8 BATTERY for go to the RBRC website at www rbrc org for additional information Touchscreen The XpressKEY has a Liquid Crystal Display LCD touchscreen The protective plastic cover can be removed You can use the protective cover as a template to shape a generic screen protector if needed Cleaning Tip You can use the protective cover as A CAUTION Do not use acid vinegar based or abrasive products to template to cut a generic clean the touchscreen Do not use pre moistened cleaner wipes that screen protector to the are not specifically designed for LCD screens These can damage sam arde the touchscreen and void the warranty XpressKE Y Use non abrasive glass cleaner with a clean soft cloth or pre moisten LCD display cleaner wipes to clean the screen 1 Spray the glas
30. boxes in my inventory QUICK LINKS General Email Settings Update Code Identify Keyholder Email Address bria jones notrealreality com Add Keybox If this email address is nat the same as the one your MLS it may be overnwri Assign Listing 7 record Showing Notifications for all 5 Feedback Emails d Send me beginning and estimated i Send an email w end of showing notifications for all listings keyboxes in my inventory Also send a copy ta CC Below is an example of an EoS notification message that is transmitted to the designated recipients From ShowingValue mailto ShowingValue UnmonitoredMailbox fs utc com Sent Monday August 10 2015 4 12 PM To Jones Bria Subject End of Showing Notification Email from Mark Johnson This message is to inform you that the Supra system detected the showing has ended for Listing 4001 Fairview Industrial Drive Salem OR 97302 at 4 06PM on 08 10 2015 4 06PM Please note that this notification does not guarantee that the showing agent is no longer at the listing Chapter 5 Manage XpressKEY SupraWEB 28 1 gt 4 14 0 7 Set Up Notifications for Inventoried Keyboxes You can set up notifications to all the keyboxes in your inventory at once 1 Click the SETTINGS tab Showings Dashboard Welcome to SupraWEB This dashboard view contains Ider specified Change the date range to sh
31. can also get a report of how many properties you ve accessed There are three 3 ways to view showing activity e Read the keybox to transmit and view the showing information to XpressKEY e View showing reports and key activity reports SupraWEB e Set up SupraWEB to send you an email when you ve had showing Read a Keybox Keyboxes store showing information for the most recent 100 showings and the XpressKEY displays the most recent 10 showings Up and down scrool arrows allow for easy movement to see more information on the listing and the detail views Also you can visit the property listing and use your XpressKEY to determine who has recently accessed your keybox View the agent s name phone number the date and time that the property was shown Reading a keybox will clear all previous data on the keybox 1 Tap Read Keybox 2 Tap Read 3 Tap OK to the warning 4 Type in the shackle code then tap Enter 1015 lim Read Keybox 31462704 Read Keybox Agent Contact Date Time Warning Mei Takahas 7 4 10 15 am Reading a keybox will clear Freddy Wils 7 8 08 15 pm previous keybox read Keybox Settings Lisa Jackson 08 30 Clear Keybox Juan Rodrig 783 05 45 pm Preferences Kevin Jones 7 3 03 00 pm Cancel Done Read 5 Point the key at the 6 Tap Done to exit keybox 10 15 LI Read Kevbox Read Keybox 31462704 Agent Contact Date Time
32. con for 3 seconds alert email M 2 0 gt D Preset Email Sent Chapter 5 Manage XpressKEY in SupraWEB 32 14 1 0 2 Support XpressiKkE TV m 34 Contact eevee ce 34 Regulatory 34 Chapter 6 Support 33 4 O 0 0 T XpressKEY Resources Another great resource for assistance with your XpressKEY is our online XpressKEY Resources page available to all agents Access the library 1 Go to www supraekey com 2 Inthe top navigation pane highlight Customer Support and select XpressKEY Resources Document and video training available here is periodically updated and we encourage you to bookmark this page for future reference Contact Us Need assistance troubleshooting the XpressKEY Customer Support is available from 5 a m to 7 p m Pacific Time seven 7 days a week Telephone 877 699 6787 Website http www supraekev com Fax 503 589 8677 Email suprasupport fs utc com Regulatory Compliance United States FCC This device complies with part 15 of the FCC rules Operation is subject to the following conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved
33. e three 3 non expired messages are stored the next message received will replace the oldest message even if it is unread Chapter 4 Additional Features 21 1 Tap Messages 2 Tap a message to 3 Tap Back 4 Tap Done to exit view in more detail 1019 B Input Update 7 About 10 15 LI hands meeting at corporate Golf tournament this weekend All brok Required training for new zoning guidel 10 15 _ Messages hands meeting at corporate office Monday 10AM 10 15 Messages hands meeting the corporate offic Golf tournament this weekend All brok Required training for new zoning guidel Done NOTE The message icon disappears B Input Update About Back CBS If the CBS code is required in keybox you must enter the CBS code into the XpressKEY before accessing the keybox If an invalid CBS code is entered three 3 times in a row the operation will fail Then you must contact Customer Support 1 Tap CBS T Y lt _ lt Z lt 2 Type in CBS 3 Done to exit and tap Enter 10 15 L CBS Code Success CBS code has been updated B Input Update 7 About Back Once the CBS code for a kevbox is entered into the XpressKEY follow the standard procedure for releasing the kev container Kevbox access is permitted until
34. ecipients will get an email from the Supra system indicating that their email ID is subscribed to receive showing notifications Set Up Notifications for Individual Keyboxes You can set up showing notifications to the individual keyboxes in your inventory 1 Click the LISTINGS tab nnologles HOME RE QUICK LINKS Showings Dashboa Update Code Welcome to SupraWE gt Identify Kevholder specified Change the XpressKEY Alerts gt Add Dashboard Date Ra Showing Count 0 CONNECT WITH US There are no showing Facebook 2 Click Keyboxes in QUICK LINKS Supra y Waited Teehnalo LISTINGS QUICK LINKS Listing Invent 1 Listing 5 ACTIONS Add Keybox Assign Listing 4001 3 Click the keybox serial number BS REPORTS SE ting Inventory isting 25 Print Report LA 30900007 gt 4001 Fairview Sorton multi showingtime showing 4 Click the Listing Details tab LISTINGS REPORTS MLS 4001 Fairview Listing Details Kei ox S ettings MLS 4001 Fairdew Change MLS Address Add Address Also send a Showing N otific ations for individual keybox v Send me showing notifications keyoo meitakahashi notealreality com 3 5035551234 0 vie X com x 1 5
35. else to do so or ii provide or otherwise make available the software or any part or copies thereof to any third party To notify your Organization or UTC within forty eight 48 hours if the Key is lost or stolen To follow all additional security procedures as specified by your Organization and To safeguard the code for each Keybox from all other individuals and entities whether or not they are authorized users of the service Keybox Authorization Before a Keybox is installed or used on any piece of real property the prior written authorization to install or use a Keybox must be obtained from the property owner as well as from any tenant s in possession of the property if applicable Extreme care shall be used to ensure that all doors to the listed property and the Keybox are locked All owners and or tenant s of real property shall be informed that the Keybox is not designed to be or intended as a security device Table of Contents o T V Safety Terms and SYMDONS V P eod RIS TTD 1 supra XpressKEY OV6OIVIGW ienet e b l D dn tu 2 System 8 TOT 2 ADIGSSKIEET I e 2 Menu 3 Tet 4 CI GIA gt 6 POWT a i E EEE E E
36. er ID E ul New User Registration fies heme i LZ 5 Type in the security characters and click Submit 6 Click the Continue to complete your registration link aa d U 4 4 Problem accessing our site Contact Please select and answer your password challenge T us Password challenge 1 Please choose a challenge question k Climate Controls Security 1 Manage your profile Password Reset Password challenge 2 Please choose a challenge question Challenge Response 2 ntity in the event you forgot your password User Registration Please enter the characters sh n the Image below Case Sensitive DE NONE You have successfully registered an account with UTC Climate bom 1 sige Controls amp Security You wi an email confirmation shortly By clicking Submit you indicate that you agree B Terms of Use Continue to complete your registration 7 Type in your new and password and click Note The first time you login your key senal number PIN Login and association or organization select from a dropdown list are required ed In the future to login into SupraWEB only the user ID e and pass and password are required Forgot Password New Sup Remember User ID
37. isplay on all activity reports Showing information includes keybox serial number associated listing address information date of showing the beginning and the end of the showing time if enabled and displays on all activity reports in SupraWEB Chapter 5 Manage XpressKEY in SupraWEB 27 ma 2 lt 4 a gt D End of Showing Notification The XpressKEY uses GPS to determine when a showing is complete by moving away from the approximate keybox area End of showing information includes the keybox serial number the property address date and time of the end of the showing End of Showing EoS notification allows the listing agent and designated recipients to see when the showing begins and ends for a property If the EoS notification is not enabled by the association the box in the Showing Notifications for all keyboxes LI Send me showing notifications for all keyboxes in my inventory QUICK LINKS General Email Settings Update Code Identify Keyhalder Email Address bria jones notreslreality com Add Keybox If this email address is not the same as the one your MLS it may be overwriti Assign Listing 7 record Showing Notifications for all kevboxes Feedback Emails Send an email wh listings If the EoS notification is enabled by the association the box in the Showing Notifications all keyboxes will say Send me beginning and estimated end of showing notifications for all key
38. keyboxes are associated with a listing ID or address reports are more informative and are easier to distinguish which of your listings have activity If Put on a listing is selected a prompt to enter a house address displays When the property or house number or partial number is entered the Supra system looks at new MLS listings entered by you and attempts to Chapter 3 XpressKEY Operations 14 find the corresponding MLS number If there are several possibilities an email is sent to you asking you to select the link of the correct address for the listing If a match is made you will receive an email telling you the assignment has been made If no match is found the keybox remains Tip Assign a listing ID or address to the keybox when you place it on property to make sure your reports and email notices are more complete unassigned 1 On the main screen tap 2 Type in the shackle 3 Select a reason press 4 Add the property the Shackle icon code and tap Enter Enter and follow the address and tap prompts Enter 49d 10 15 i Reason Put on a listing Remove from a listing Relocate on same listing None Cancel Enter 5 Point key the 6 Push down on the 7 Then pull up to 8 Tap Done to exit keybox shackle remove the shackle LI i PRESS l LI g Release Shackle _FIRMLY on g Release Shackle 2 Success Push down PULL UP the shackle TO RELEASE Point at the ke
39. like to schedule a recurring report Select the date range for this report Include feedback information in d Change the date range to show more or less info e MENS Export to CSV Comma Separated 4 ei idm I 42 Create Showing Report V Include showing agent contact information in report View Results reposi pro V Include feedback information in report are no showings for the date range specified in the Export to CSV Comma Separated File Create Report 99 Create Key Activity Report View Results This ranart nrovidac informatinn Showing Feedback em 1 Click the Showing Feedback icon The feedback information displays Showings Dashboard Showings Dashboard i Welcome to SupraWEB This dashboard view contains the showing activity for the date range Update Welcome to SupraWEB This dashboard view contains the showing activity for the date range AH specified Change the date range to show more or less information on your Showing specified Change the date range to show more or less information on your Showing uk Dashboard View Granted Dashboard Access Access Authorization Dashboard Date Range 10 7 2015 to 11 6 2015 Change ____ ___ _ ___ Showing Count 33 Feedback Count 2 Feedback Reminders Change PIN Change PIN te
40. llected on the Obtain Key and Open Shackle functions Note GPS can take 10 to 40 seconds to obtain a fix depending on line of sight to satellites When you power on the key the home screen appears with the most commonly used functions e Obtain a key e Release a shackle e Press the arrow button for additional features The top bar displays 1 New message indicator 2 Current time 3 Battery status Main Menu Screens B Read Keybox b Keybox Settings Clear Keybox Input Update Preferences About Back Menu Icons Icon Function This means Obtain key from keybox key container 8 Shackle Open Release the shackle to add or remove a keybox at a listing Brighten the surrounding area with a Light Emitting Diode LED flashlight Find more options Get messages view showings read a keybox set up your preferences for the XpressKEY Flashlight More Options Read Keybox Read the keybox to see showings and details Keybox Settings Change the time the keybox can be opened or set a CBS code 2 l Q O 14 Clear Keybox Clear all previous data from the keybox Preferences Change the way the XpressKEY performs Messages Get messages from your association or organization LE EE B Chapter 1 Introduction 3 Call Before Control access by requiring the buyer s agent to call the listing Showing CBS agent to obtain a
41. lular coverage Chapter 2 Get Started I lt 0 Obtain an Update Code If the XpressKEY is outside the cellular range for more than 24 hours there are three 3 ways to update your key Tip If you get the Key Expired warning While in cell coverage power the XpressKEV off then power it back on to reconnect it to the system Option 1 Get an Update Code with SupraWEB 1 Go to www supraekey com 2 Select Agents Log Login 3 Select the Update on to SupraWEB and 4 Type the displayed update code into the XpressKEY Code link under Quick Links Option 2 Get an Update Code from your Administrator Option 3 Get an Update Code with KIMVoice 1 Call 1 888 968 4032 get an update code Enter an Update Code 2 Follow the automated prompts to 3 Follow the above below From the Main Screen If you see the Key Expired screen the key may be out of cellular range When you move the XpressKEY into cellular range it will connect to the system If you are out of cellular coverage get an update code from SupraWEB your administrator or KIMVoice then follow the directions below to update your key From the Key Expired Screen 1 Tap Enter Update 2 Type in the update Code code and tap Enter 10 75 1234567890123456 S Key Expired Enter Update Code From the Main Screen 1 Tap on the arrow and 2 Tap on Input Update then Next
42. option and 4 Type in the shackle the arrow and Next then Enter code and tap Enter 1015 1015 lim Read Kevbox Keybox Settings 24 Hour Access e Keybox Settings Timed Access Clear Keybox 0 14 3 lt 2 Le Preferences Next Cancel 5 Point the key at the 6 Tap Done to exit keybox 10 15 LE Keybox Settings 10 15 LI Keybox Settings Success Keybox settings have been updated Point at the keybox Cancel Chapter 4 Additional Features 18 Clear Keybox The keybox stores a showing record each time the key container is released It records the date and time the property was shown the buyer s agent s name key serial number and phone number The Clear Keybox function will clear the keybox flyer business card and notes stored in your keybox The Clear Keybox function does not clear the information from SupraWEB or the showing information 1 Tap Clear Keybox 2 Tap OK to proceed 3 Type in the shackle 4 Point the key at the code and tap Enter keybox 10 15 LI Clear Keybox 10 05 Read Keybox Warning This action will clear keybox flyer business card and notes b Keybox Settings Clear Keybox Point at the 16 Preferences keybox Home Next Cancel 5 Tap Done to exit 10 15 fi Clear Keybox Success All user programmed keybox data has been cleared
43. ow more or less Dashboard Date Range 8 9 2015 to 9 8 2015 Chang Showing Count 0 Feedback Count 0 Feedback HUS There are no showings for the date range specified in th LISTINGS REPORTS 5 2 Click the General Email link LISTINGS REPORT KS Account Settings User Information bider Name Bria Jones Email Board Helena MLS Login Update Login General Settings General Email Peggfnalize ail Scheduled gt Non Member Access Config Locate XpressKEY E Check the box Send me showing notifications General Email Settings Email Address bris jones notreslreslity If this email address is not the same as the record Showing 5 Send showing notifications for all keyboxes in my inventory listings to include property showing notifications Also send copy to CC address in 4 Add recipients to the box Also send a copy we Showing Notifications for all keyboxes Send me showing notifications for all keyboxes in my inventory Important Be sure to assign keyboxes to listings to include the pro particular listing to recipient click on LISTINGS at the top of the page click on th desired listing ID and enter the recipient s 5 Click Save Upload Image Maximum resolution 300X300 and 4MB GD Note The r
44. ows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Programming or coding sequences Safety Terms and Symbols These terms may appear in this manual WARNING Warnings identify conditions or practices that may result in personal injury CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property THIS PAGE WAS INTENTIONALLY LEFT BLANK Introduction 2 Q 14 Chapter 1 Introduction 1 Supra XpressKEY Overview The XpressKEY is used to open Supra keyboxes Supra keyboxes are placed on property listings by the listing agents and hold the property keys Real estate professionals can use the XpressKEY to unlock the keybox and remove or replace the property keys The XpressKEY communicates with Supra keyboxes using infrared technology Keyboxes record detailed information about who accessed it and when and the XpressKEY displays that information Document Website Link Reference Guides Training Videos www supraekev com CustomerSupport Pages XpressKE Y Resources aspx SupraWEB Guide for Agents www supraekey com Documents SupraWEB Guide pdf Real Estate Order Form www supraekey com Documents REorderform pdf SupraWEB Single Sign On SSO www supraekey com Documents SSO Instruc
45. ox a Personal Identification Number PIN must be entered to perform the Obtain Key function The XpressKEY gives an opportunity to to aim the XpressKEY at the keybox up to five 5 minute after starting the operation This allows you to enter the PIN in the car and then walk up to the keybox Note The distance between the XpressKEY and the infrared lens on the keybox should be less than a foot Direct sunlight can interfere with the infrared communication and shading the area between the XpressKEY and the keybox may be required After performing an Obtain Key function the XpressKEY automatically sends the activity to the servers when in cellular range When it is not in cell range then it will save the activity and send it to the servers when it is back range 1 On main screen tap 2 Type in the PIN number 3 If prompted type in the 4 Point the key at the Key icon and tap Enter CBS code and tap Enter keybox 10 15 10 15 LI LA Enter CBS Code We Obtain Key Point at the keybox Cancel 5 Press up on the 6 Press Done on the key container at the XpressKEY to exit bottom of the keybox 10 15 gt Obtain Key Success A Press up Tip If you mistype the PIN on the key code tap the to clear the container last number entered Chapter 3 XpressKEY Operations 13 2 2 lt 14 D O Open Release Shackle Each keybox has a four digit shackle code Release the shackle
46. r To close the key container turn it so the compartment holding the keys is facing you Insert the key container into the bottom of the and push up until it closes Chapter 3 XpressKEY Operations 11 2 2 14 0 Keybox Showing Hours Keybox access hours established by your association or organization are programmed into each keybox You can change your keybox to allow access for specific hours To determine the timed access hours preset for keyboxes in the area contact the local organization Showing hours are in Standard time zone If the local area observes daylight saving time the actual access hours are one 1 hour later than the hours set in the keybox during daylight saving time For example if a keybox is set for access from 8 a m to 9 p m Standard time during daylight saving time the actual showing hours are 9 a m to 10 p m Customize the keyboxes in your inventory to allow 24 hour access or to limit access to during the timed access hours see View Keybox Showings on page 18 for more information Keybox Battery Warnings The XpressKEY displays a warning if the keybox battery is low When low battery warnings are displayed return the keybox to your organization Warning Warning Keybox Keybox Battery Call Before Showing Battery Low VERY LOW Every Supra keybox contains a Call Before Showing Return keybox to Return keybox to CBS code that your association or organiza
47. s cleaner on the clean soft cloth 2 Using the soft cloth or cleaner wipes clean the screen 3 Wipe until dry Touchscreen Warranty The XpressKEY has a limited warranty Check the warranty page for more details Chapter 1 Introduction 5 Get Started T lt 7 te Chapter 2 Get Started 6 lt 2 Power There are three 3 power states ON OFF and Standby ON Press the power button on the left side to turn it on OFF Use this feature when the key will not be operated extended period of time While in the OFF state the key will not be able to check into the network Push and hold the power button about 3 5 seconds and tap Power to turn it off Standby Press the power button momentarily to place it in standby sleep type mode Some background operations such as GPS and cellular may still occur Press the power button momentarily to awaken the key Agent Identification The Agent ID is a keyholder identification feature If your board Supra association enables this feature they can use SupraNET to establish d this information when the agent signs up and it generally does not p change Each time the XpressKEY is turned on the keyholder s identification Bria Jones information name ID number and association is displayed on the Agent ID screen Tap anywhere on the screen to dismiss the Agent ID
48. tion can your organization your organization activate The CBS code allows the listing agent to control access to the keybox The showing agent must OK contact the listing agent to determine if CBS code is required and get the CBS code to open the keybox When the keybox requires a CBS code a prompt to enter the code into the XpressKEY pops up before the key container is released Enter the CBS code and select Continue each time an Obtain Key function is performed See CBS on page 22 for more information on how to enter the CBS code into the XpressKEY Cooperating in Neighboring Areas To access a keybox in a neighboring association or organization the cooperating association or organization must give you permission to update the XpressKEY for their area Check with your organization to determine if there is a cooperating agreement in place The XpressKEY supports up to 50 cooperating codes Step 1 Get permission from your organization to access cooperating areas Step 2 Once the programming is added to the XpressKEY contact the cooperating organization to receive permission to update your XpressKEY for their system Step 3 After both steps are completed perform an Update Key function or wait until the next time the XpressKEY updates it will update the primary system and the cooperating system Chapter 3 XpressKEY Operations 12 2 2 14 0 Obtain Key Sa To get a key from a keyb
49. tions pdf System Components Component Description Keybox Supra keyboxes hold property keys to the listed properties To show a listing access the keys inside the property s keybox XpressKEY The XpressKEY provides access to Supra keyboxes and keeps track of its opened keyboxes Supra Network The Supra network maintains all key and keybox data SupraWEB SupraWEB available at www supraekey com is the agent s website to view and manage information get update codes create reports and more KIMvoice Keybox Information Manager KIM is the Supra network that maintains the key and keybox data Automated voice access to KIM is available by calling 1 888 968 4032 Infrared XpressKEY Basics Touch The XpressKEY screen e Automatically renews keybox system privileges using a cellular radio e Has an easy to use durable touchscreen display Fits easily in your hand or pocket e Has along battery life and the battery is removable and replaceable e Battery charges with a universal micro USB Power e Uses infrared to communicate with keyboxes Helps to assign your keybox with a GPS receiver 2 O 14 The XpressKEY uses Global Positioning System GPS Note The key serial number coordinates to assist with showing notifications keybox 274 Par code are located on the back of the key Chapter 1 Introduction 2 assignment and XpressKEY location assistance GPS location is co
50. ybox then up to remove Cancel Flashlight Tap the F ashlight button to activate the LED flashlight Tap it again to turn it off 2 14 0 1 Tap the Flashlight icon 2 Tap the Flashlight icon to turn it ON to turn it OFF Chapter 3 XpressKEY Operations 15 14 F 2 Additional Features Manage 2122 2220 20 17 Read NING VID ONG 17 VIEW KEVDOX SNOWING S e LIC UM I M 18 Seis M 18 Clear RKOYDOX Gener Em 19 Preferences EIU 19 VATICAN CIO ears ae ANA 19 Display PIN or Shackle Code Mode 20 Change FIN COC Oe m 2 20 Language S ci T 21 Messages i 21 CBS 22 Inputupdate 22222 10 5 23 P lol 23 Vow XprosskiEvibelans m Li 23 L 24 Chapter 4 Additional Features 14 5 lt TI lt 2 Each time a Supra key releases the key container keybox the showing is recorded in the key and the keybox The showing event is also sent to the Supra database As a listing agent there are several ways to see your listing activities You
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