Cisco Explorer 9800 Hybrid Video Gateway Series
Contents
1. http www cisco com web consumer support index html Safety First Before using this gateway read the IMPORTANT SAFETY INSTRUCTIONS included with your gateway Avoid Screen Burn in Images such as letterbox bars or side bars bright closed captioning backgrounds Station logos or any other stationary images may cause the TV screen to age unevenly and cause damage to your TV Refer to the user guide that came with your TV for more information about screen burn in Automatic Software Updates A message appears on the TV screen when the gateway and the M Card module are receiving software updates In addition download information also appears on the front panel of the gateway during these updates Wait for the current time to display on the front panel before continuing When the time appears the update is complete Performance Tips If the gateway does not perform as expected the following tips may help No picture Verify that the power to your TV is turned on If the gateway is plugged into a wall switch verify the switch is in the ON position Avoid plugging into an outlet that is controlled by a wall switch Verify that all cables are properly connected The current channel may not be available in your service package Try selecting another channel to see if a picture appears No color Verify the current TV program is broadcast in color Adjust the TV color controls No sound If your setup inclu2. NCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Accordingly please be advised that service providers content providers and broadcasters may be required to obtain a separate use license from MPEG LA prior to any use of AVC H 264 encoders and or decoders ROVI CORPORATION COPYRIGHT NOTICE This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights of Rovi Corporation Use of this copyright protection technology must be authorized by Rovi Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation Reverse engineering and disassembly are prohibited Disclaimer Cisco Systems Inc assumes no responsibility for errors or omissions that may appear in this guide We reserve the right to change this guide at any time without notice 0 0 0 Quick Reference Guide CISCO Cisco Explorer 9800 Hybrid Video Gateway Series 9865HDC IT CISCO 678 277 1120 770 722 2009 WWW CISCO cCOM Cisco Systems Inc 5030 Sugarloaf Parkway Box 465447 Lawrenceville GA 30042 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and or its affiliates in the U S a
3. Open Source GNU GPL Statement Cisco Explorer 9800 Hybrid Video Gateways contain s in part certain free open source software Free Software under licenses which generally make the source code available for free copy modification and redistribution Examples of such licenses include all the licenses sponsored by the Free Software Foundation e g GNU General Public License GPL GNU Lesser General Public License LGPL Berkeley Software Distribution BSD the MIT licenses and different versions of the Mozilla and Apache licenses To find additional information regarding the Free Software including a copy of the applicable license and related information please go to i for North America http www cisco com web consumer support open_source html or ii for outside North America http www cisco com web consumer support open_source html international Once at the site search for the product listing and click on the related items identified If you have any questions or problems accessing any of the links please contact spvtg external opensource requests cisco com AVC VIDEO LICENSE With respect to each AVC H 264 product we are obligated to provide the following notice THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO i ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS E
4. des a VCR or stereo verify that you have properly connected them to the gateway Verify the volume is turned up Verify the mute function is not on Front Panel 9865HDC W 1 Power Turns the gateway on and off 2 Display Displays the selected channel number and time of day The display shows the following Power MoCA Link A 480i 480P Message F 720i 720P Record ReEC Auto 1080i 1080P Sleep mode Note his illustration may vary from the actual product Back Panel VM S N VMCPRPSLV CM VAC 0011BD73E17D9 CATV CONVERTER 071 7 a MADE IN MEXICO 1 Ethernet Connects to external Ethernet equipment approved by your service provider 2 USB 2 0 Connects to external USB equipment approved by your service provider software controlled 3 Cable In Connects to a coaxial cable that delivers the signal from your service provider 4 Video Out Connects to the composite input on your TV 5 Audio Out Connects to RCA cables that send analog audio signals left and right to the stereo inputs on a TV 6 HDTV YPbPr Connects to the component input YPbPr on the HDTV 7 IR Remote Available to be connected to an approved remote IR receiver Input purchased separately 8 Optical Audio Connects to an optical cable that sends a digital audio signal Out to a surround sound receiver or other digital audio device input 9 HDMI Connects an HDMI cable to the HDMI input of an HDTV HDMI supp
5. er source Plug the gateway s power cord into an AC power source Oo Oo FP O N For the TV to receive the signal press the appropriate button on the remote control to select the audio video inputs to which you have connected the gateway 7 Press the POWER key on the remote control Connecting to an HDTV with an HDMI Connector Required cables 1 HDMI cable included Back of Set Top VIDEO D AN CABLE IN Cable Input J Back of HDTV OO O T15193
6. nd other countries To view a list of Cisco trademarks go to this URL www cisco com go trademarks CableCARD and M Card are trademarks of Cable Television Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Rovi is a trademark of Rovi Corporation MoCA is a trademark of the Multimedia over Coax Alliance Other third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1110R 2012 Cisco and or its affiliates All rights reserved September 2012 Printed in United States of America Part Number OL 26440 01 Welcome The Cisco Explorer 9800 Hybrid Video Gateway Series receive and deliver digital Signals and deliver high definition programming in exceptional picture and audio quality Use the simple user interface to access favorite channels and parental control services Contact your service provider for information about these and other available services Use the instructions in this guide to install the gateway and to access your program services The consumer support website provides news and information about this product For more information please refer to
7. orts both digital audio and video May be used to connect to a DVI interface using an HDMI to DVI adapter for video and separate audio connections Any of the following audio connections may be used Audio Out 4 or Optical Audio Out 6 10 eSATA Connects to an external Serial ATA eSATA hard disk drive for expanded drive space A connected eSATA drive is not an archival device Ask your service provider for a list of approved hard drive models for use with the DVR 11 Multi Stream Slot for Multi Stream CableCARD module M Card which CableCARD decrypts subscription digital channels This gateway will not operate correctly without an M Card module which is installed by your service provider 12 AC Power Connects to the power cord to deliver power to the gateway Input Note his illustration may vary from the actual product Record Product Serial Number If the gateway requires troubleshooting in the future your service provider may ask for the set top serial numbers The gateway serial number label is on the back panel the serial number begins with STB SN and is located in the upper left corner of the bar code Use this space to record the set top serial number Connecting the Gateway to a TV 1 Unplug all electronic devices before connecting the gateway Connect the gateway and TV Use the connection diagrams to help you Connect the gateway to the coaxial cable coming in from the wall Plug the TV into an AC pow
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