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Concord Express - Vintage Security

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2. ecco Upon entering during the Disarm the system before Entry Delay you ll hear 2 beeps the last of 10 quick status beeps every 2 seconds to avoid an accidental alarm Your installer will work with you to decide which door s should be delay door s and determine the delay times that will work best for you and your family Then the installer will program the Exit and Entry Delay times into your system Extended Delay In some situations additional time is needed to arm or disarm the system from for example a protected outside gate or door In these instances the installer can program an extended delay giving as much as 16 minutes to exit or disarm the system before setting off an alarm Refer to the Appendix A User Sheets Delay Doors and Delay Time Settings for a list of actual exit delay times Exit Extension Your system may be set up so that the exit delay time is restarted if you reopen the delay door during the initial exit delay time This is useful if after arming the system you walk out the door then remember something you forgot inside You can reenter and exit through the delay door without disarming and rearming the system If your system is not using this feature you must disarm the system when you reenter the armed premises to avoid setting off an alarm No Delay For Instant Alarm You can choose to turn off the Entry and Exit Delays causing the delay doors to arm
3. Dinin Renee Kitchen Bedroom TV H Room Living Room Bedroom Bedroom Living Dining Required smoke detector Room Room H Heat detector X Indicates smoke detector is Basement basement and recreation rooms Dining Kitchen Bedroom Bedroom Room H Living Hall Room Bedroom Bedroom Bedroom ra Living Room x Recreation Room Basement In family living units with more than one sleeping area locate a smoke detector at each area NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall or not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be 4 to 12 inches from the ceiling NOTE Do not install smoke detectors where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector NOTE Additional information on household fire warning is available at nominal cost from The National Fire Protection Association Batterymarch Park Quincy MA 02269 Request Standard No NFPA74 Figure 2 Floor Plan Example Your Floor Plan Use the space provided on the next page and the follow these guidelines when drawing your floor plan Show all building levels Show exits from each room two exits per room are recommended Show the location of al
4. 16 Streamlinins the demie di mt en nn mel dt Lane Sn Ati Anis 16 Opening and Closing Reports 16 Latchkey Paging No Activity Feature Using the Panel Download Feature System Information Testing the System Automatic TN er rite ne tee teens ets tenus eat Manual Tests EE nd Phone Communication Test POSES SAT OMS 53 ori me Troubleshooting Trouble Beeps and Trouble Messages Silencing Trouble Beeps sreci monea Appendix User Sheets Account Number ss nn nn nm ner ie otre SY SLEM SENSORS ire an en ner dr Ent User Cod sas Rene RE at eee OC ee en et Touchpad Information eneee arean iao E eE Accidental Smoke and Fire Alarms Dialer el PR AU PRO CAN fe Arming Information A Ifthe Power Goes OUt NG ACHIVItY rene System Informations seeders NN ne Appendix Planning for Emergencies Floor Plan Example cases sisted Nout Flor Plats TEETE me nl Alarm System Limitations If Your System Needs S
5. x Mode teas tusk a toe ds 2 StAtUs Beeps OR en EE 2 Pager Notifications rte oases Gia en 3 Indicator 3 Fire and Smoke Alarms 3 Clearing Smoke Sensors sens E nn hapten 3 What Happens When There is an Alarm ses 3 Arming Your System 4 Level JORG aii 4 Arming L Vel 2 S TAY Rae he en See eee A 4 Arming Level 3 AWAV Sin ST ee cs Bae cal eee ee en di dain 4 Keychain Touchpad Arming 5 Quick Arm 5 Quick Exit 5 Using the Chime Feature 5 Preventing Accidental Alarms 5 Aborting Accidental Alarms eevee ren natin ai ae aes na tn dat 6 Guidelines for Preventing Accidental Alarms 6 Exit and Entry Delay Times 6 Exit Delay Example ne ed ete tren EU teal ieee then d s td md ie A 6 Entry Delay Examples ss its ih ok BAA AE OR A A a hag 7 Extended Delays T Extensi Nirea ee E NENE REEE ANNEE EE NEE ERE 7 No Delay For Instant Alarm assiettes dated ata ont RAR 7 Auto STAY Arming Features seine RU 8 Arming While Door or Window is Open 8 Bypassinga Sensor Directly Bypassing a Sensor Indirectly Was the Bypass Success ir nt me nt an 9 Checking the Status of Your System 9 Short System Status 4
6. Arm to Level 3 AWAY Code Send a police alarm Press and hold both POLICE buttons for 2 seconds Send an auxiliary alarm Press and hold both AUXILIARY buttons for 2 seconds Send a fire alarm G Press and hold both FIRE buttons for 2 seconds Arm system with No Delay Code 141 or Code Arm system to send a Code 6 or Latchkey page Code 8 Bypass a sensor Indirectly Code Code Directly Code Sensor Number Arm system silently 121 Code 13 Code Check the system status Turn Chime on off Check alarm memory 6 Initiate a phone test Code Initiate a sensor test 8 Code 3 Contents Getting to Know Your Security System 1 QVELVIEW sien UMR 1 Control Pan l tri nn in Nine ee 1 POUCH PAGS metas cscs nn acta cg RU En te onic 1 Wireless Panic Button vas sevonvtvonsenconcancsesvesssvunvwaeanouconseecedeeucauedeatensebteveertexves 1 DOG Window Sensors eters suai e ete he Len 1 Motion Sensors 2 Environmental Sensors 2 Communicating with the Panel 2 Instructing the Panel EEE AEE dE RE 2 How Your System Communicates with You ss 2 Key Beeps in eeu Weal tect scat Mien ell pel id oak
7. 9 Full System Status cystic teen i A aan ieee 10 System Alain Se M en One RU NN NS SES entente de ARRETE 10 Panic Alarms 10 FIT PAM 4 3555 A Le Re ne Re re te 10 Polic Panic Alati te 10 Auxiliary Panic EE aaa Lt 11 Siren TimeOut nn DS APE ne dA en ee ES 11 Access Codes 11 system Master Codecs a ES 11 Regular Wiser RS Rene ee 11 Using the Programming Menus 11 Programming Access Codes iii 11 Chanting User Code He SR AU RE LA NN AG OES ER ee eee 11 User Code Sates ne ed nat ane en fee 12 Assigning the Direct Bypassing Attribute inner 12 The Touchpad Tamper Feature let 12 Setting the Time and Date 12 Adjusting System Sounds and Touchpad Brightness 13 Arming Your System Silently sise 13 Silent Arming o ects et See eek aA he ee ha eat 13 Arming Always Silent lt f LR er tt ne cn net 13 Adjusting the Touchpad Beeps en are ren lente ee 13 Adjusting the Touchpad Display Brightness ss 14 Notification by Pager 14 15 ls Sensor Number or User Number in Page we lS Account Number in Page
8. 8 55924 5 81081 wajshs 6 820 pedyano e 37 Using Programming Shortcuts programming shortcut is a number that gets you to particular spot in the programming menus series of shortcut numbers takes you directly to the feature or code you want to change The table below lists How to enter the programming menus User programming tasks The sequence of keystrokes to take you to the task Specific information to enter for the task How to accept an entry EN RO How to exit the programming menus Set system time 00 Time in 24 hour format Enter 4 digits Set system date 01 Enter 6 digit date in mm dd yy format Change User code 00 10000 4 digit code Direct Bypassing for User 00 10001 ie Off or 2 On System Tests for User 00 10002 Change User code 01 10010 4 digit code Direct Bypassing for User 01 10011 Off or 2 On System Tests for User 01 10012 Change User code 02 10020 4 digit code Direct Bypassing for User 02 10021 as Off or 2 On System Tests for User 02 10022 Change User code 03 10030 4 digit code 9 Master Code Direct Bypassing for User 03 10031 4 Re Off or 2 On System Tests for User 03 10032 Change User code 04 10040 4 digit code Direct Bypassing for User 04 10041 dieu Off or 2 On System Tests for User 04 10042 Chang
9. e Your touchpads display Zones POLICE AUXILIARY or FIRE e Your touchpads display Press Status or a blinking The green READY light on fixed display touchpads is off Short System Status A Short Status indicates the current arming level sensor status whether open or bypassed low battery supervisory AC power or backup battery failures Note A Full System Status is not available from the fixed dis gt To get a Short System Status gt Press The system sounds beeps according to the current arming level One for Level 1 two for Level 2 three for Level 3 Touchpads display the status information for example System is OK or SENSOR 02 OPEN If an alarm or system trouble condition has occurred it is displayed on a touchpad the first time you perform a Short or Full Status check Performing a system status check a second time dis plays the system status including any trouble conditions If any alarm or system trouble is active it continues to show up in every status check until the system is disarmed Full System Status A Full Status combines the Short Status information with added details about specific system features play touchpad gt To get a Full System Status e Press Interior sirens sound beeps according to the current arming level Touchpads display the status information for example SENSOR 03
10. TEST because of the open sensor s 3 At any touchpad press BYPASS Touchpads with displays show Bypassed Zones 01 or SENSOR 01 BYPASSED for example 4 The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed gt To arm bypassed sensors Arm the system again OR e At any touchpad press labeled Bypass Code sensor number Touchpads display Zones 01 OK or SENSOR 01 UNBYPASSED for example If the touchpad displays INVALID or if the touchpad sounds one long beep make sure that you entered a valid sensor number gt To bypass sensors indirectly using a keychain touchpad Press the Lock button once to arm the system and again to bypass open sensors 0 0 Was the Bypass Successful gt To confirm whether not a sensor was bypassed e Press the button labeled Status on the touchpad Touchpads with displays list bypassed sensors or zones Checking the Status of Your System Checking the system status means finding out about the current condition of your system This includes finding out if any sensors are open or currently bypassed whether or not the AC power and backup battery are okay the nature of the most recent alarm and more depending on the fea tures in use and the equipment in your system Check the system status if e Your system sounds trouble beeps five short beeps every minute
11. 3 Press 4 to exit the programming menus Testing the The system contains test mode that allows you to test sensors and panic signals without creatin 8 8 System false alarms Test your system weekly by following the instructions in this section carefully Automatic Test Features Your security system conducts routine tests checking for problems like power failures low bat teries sensors that aren t working and communication trouble with the central monitoring sta tion 17 Note sure system is dis armed when performing sen sor tests When your system detects a problem trouble beeps sound to alert you See Troubleshooting for an explanation of the causes of trouble beeps and what you can do to fix the problem Manual Tests The automatic tests your system performs provide continuing reassurance that it is working prop erly There are also weekly system tests you can do yourself as an added safeguard Taking time to do these tests will familiarize you with your system and alert you to anything unusual such as cut phone lines or sensors that have been tampered with The ability to conduct sensor and phone tests is a code attribute given per User code Check the Appendix A User Sheets to see which access codes have the ability to conduct these tests Sensor Test This test verifies that the sensors in your system are operating correctly Sensor test reports are sent to the centr
12. or PHONE TEST On fixed display touchpads After the phone test is complete the touchpad displays PHONE TEST OK Press e the phone test is successful the touchpad displays System Phone Test Alarm Mem ory or Phone Test Memory briefly then returns to a normal text display Press a second time and the touchpad displays System is OK e the phone test is unsuccessful the touchpad displays Memory Test Phone briefly then Alarm Memory Phone Failure On alphanumeric touchpads e the phone test is successful the touchpad display returns to a normal text display e Ifthe phone test is unsuccessful the touchpad displays SYSTEM PHONE TEST ALARM then MEMORY and finally PHONE FAILURE ALARM MEMORY If a phone test is unsuccessful check to see if you hear a dial tone from phones in the house Call your dealer if you hear a dial tone but your phone test is unsuccessful 18 Testing Sirens The purpose of this weekly test is to verify that the panel is activating sirens with the appropriate warning sounds gt To perform an alarm siren warning sound test 1 Contact the central monitoring station to inform them that you will be activating alarms and they should not dispatch authorities 2 Activate alarms of each type fire police auxiliary one at a time 3 Listen for the appropriate siren sound when each alarm is activated see the System A
13. This equipment complies with Part 68 of the FCC Rules Located on this equipment is a label that contains among other information the FCC registration num ber and the ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company FCC Part 68 Registration No B4ZUSA 27621 AL E REN 0 28 The REN is used to determine the maximum number of devices that may be connected to your telephone line Excessive RENs on a telephone line may result in devices not ringing in response to an incoming call In most areas the sum of all device RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ H TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require ments as adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compliant modular jack that is also compliant See the Installation Instructions for details Alarm dialing equipme
14. as you get in Trouble beeps tell you that there is a problem with the system or one of its components Chime feature beeps tell you that door was opened Note Any time you notice that the ready light is not on you should press the STATUS button to find out what the trouble condition is e Protest beeps inform you that you re trying to arm the system while there is an open door or window e Sensor test beeps the sound the system makes during a sensor test to indicate that a sensor was tested properly Status beeps are described in more detail throughout the manual Pager Notification Your system can dial the phone numbers of three different pagers to notify users of events they may want to be aware of Some of the events include when the system is disarmed e when the system is armed e trouble conditions in the system and e alarm conditions For more information see Notification by Pager Indicator Lights The fixed display touchpad used with Concord Express Systems includes ARMED and READY indicator LEDs light emitting diodes that provide instant feedback ARMED The red LED is the ARMED indicator It will flash during the exit delay when you are arming the system to level 2 STAY level 3 AWAY It will also flash during the entry delay before you disarm your system The arming indicator will stop flashing but will remain on when the exit delay expires and the s
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16. hours gt To stop trouble beeps 1 Perform a system status check by pressing on a touchpad 2 Change the arming level Table 2 describes the conditions under which trouble beeps occur and when they begin These sounds are heard from interior sirens and touchpads if available Frequently Asked Questions Q gt I can t arm my system A gt Try the following e If arming to Level 2 STAY or Level 3 AWAY make sure all monitored perimeter doors and windows are closed Press for a system status and for clues to the problem e Call your security dealer Q gt I cannot bypass a sensor my alphanumeric touchpad displays INVALID and my fixed dis play touchpad sounds a single long beep A gt Possible explanations include e The sensor you re trying to bypass may not be active in the current arming level For example an interior motion detector will not be active in Level 2 STAY e Some sensors can be bypassed only in certain levels For example motion sensors in Level 3 AWAY e You may be trying to bypass a 24 hour sensor than cannot be bypassed such as a smoke detector Q gt can t arm my system to Level 3 AWAY A gt If a delay door is opened while you re trying to arm the system to Level 3 the system will arm to Level 2 instead Close the delay door arm the system to Level 3 then exit through a delay door Table 2 Causes of Trouble Beeps AC POWER FAILURE The panel po
17. immedi ately Anyone entering the house through the delay door when the system is set to No Delay would immediately cause an alarm No Delay is normally used When you re staying at home after you ve armed the system e When you re arming and disarming your house from the outside You must have a wireless touchpad in order to do this Arming to Level 2 or 3 with No Delay Close all perimeter doors and windows Exit the premises if arming to Level 3 Enter Code or Code The system sounds two or three short beeps D 4 Immediately after hearing the beeps press 141 for No Delay Touchpads display an arming message such as Armed to STAY No Delay or ARMED TO AWAY NO DELAY for example The ARMED indicator light on fixed display touchpads will light Changing the arming level will restore delay doors to their normal Exit and Entry Delay times Auto STAY Arming Feature The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the sys tem to 3 AWAY but fail to leave during the exit delay time Here s how it works If you arm the system to Level 3 AWAY and do not leave the premises within the exit delay time The system can tell that no one opened and closed a delay door within the delay time It assumes that someone is still inside and the panel will arm to 2 STAY to avoid a false alarm The system arms to Level 3 AWAY
18. m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissment L utilisateur ne doit pas tenter de faire ces raccordements lui meme il doit avoir recours un service d inspection des installations lectriques ou a electricien selon le cas Une note explicative sur les indices de charge voir 1 6 et leur emploi a1 intention des utilisateurs du mat riel terminal doit etre incluse dans information qui accompagne le materiel homologu La note pourrait etre r dig e selon le mod le suivant L indice de charge IC assign a chaque dispositif terminal indique pour viter toute surcharge le pourcentage de la charge totale qui peut etre raccord e un circuit t l phonique boucl utilis par ce dispositif La terminaison du circuit boucl peut etre constitu e de import somme des indices de charge de 1 ensem ble des dispositifs ne d passe pas 100 7 Indice de charge de cet produit est GE Interlogix 2003 GE Interlogix Concord is a trademark of GE Interlogix All other trademarks 2266 Second Street North are properties of their owners North Saint Paul MN 55109 All rights reserved Commands at Glance Disarm the system Code Disarm the system during Entry Delay Time Code or LU Code Cancel an accidental alarm Code or Code Arm to Level 2 STAY Code
19. means Inadequate maintenance is the most common cause of alarm failure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Note Although having an alarm system can make you eligible for reduced insurance premiums the system is no substitute for insurance Security systems and devices cannot compensate you for life or property losses Warning f Your System Needs Service If you have any questions about your security system or if it ever needs servicing please contact your security dealer Company Name Address City State Zip Phone Number Contact Name Appendix C Programming Your System You can program the following items on your system e System time and date e User codes e Downloading feature Silent Arming feature e Brightness of touchpads Chime feature Two Methods to Program Your System There are 2 methods for programming your system e Programming menus which offer visual text cues from your touchpad e Programming shortcuts which allow you to type in a sequence of numbers for a specific pro gramming task Either method requires a valid System Master code You cannot program the system using a reg ular user code Using Programming Menus The programming menus are arranged much like a computer software program menus contain ing multiple options 29 Note The system will not accept the s
20. or programmed text DA A The system sounds one long beep Arming Level 2 STAY There are times when you want intrusion protection but still want the freedom to move around within your house without setting off an alarm For example in the evening when your family is inside for the night In this and similar situations arm your system to 2 STAY gt arm to Level 2 STAY using a touchpad 1 Close all protected perimeter doors and windows 2 Press 121 at any touchpad Touchpads display Enter Code 3 Enter your access code Touchpads display Armed to STAY 4 The system sounds two short beeps ARMED indicators on fixed display touchpads will light indicator will flash during the exit delay The exit beeps begin 5 If leaving the premises exit through a designated delay door immediately Arming Level J AWAY At other times you want every sensor to be alert When the family is away from home or in a business after closing time In this and similar situations set your system to 3 AWAY for maximum protection All sensors are active perimeter door and window sensors and interior motion detectors gt To to Level 3 AWAY using a touchpad 1 Close all perimeter doors and windows 2 Press 13 at any touchpad Touchpads display Enter Code 3 Enter your access code Touchpads display Armed to AWAY 4 The system sounds three short beeps ARMED indicators on fixed display t
21. regardless of whether or not a delay door has been opened and closed Your movement inside the premises could activate a motion detector causing an alarm Your dealer can turn this feature on or off for you See the Arming Information section of Appendix A to find out if this feature is currently enabled in your system Arming While a Door or Window Open Note When a sensor is bypassed you are allowing that door or window to be unprotected It is possible to arm your system while leaving a door or window open This is useful if for example you like to sleep at night with the window open If the door or window has a sensor installed on it the system must be told to ignore or bypass that sensor when it s open All other sensors will remain active There are two methods for bypassing a sensor e Directly After arming the system bypass door window sensors before you open them You must know the sensor number of the door or window you wish to bypass To bypass directly the user code must have been given the Direct Bypassing attribute See Assigning the Direct Bypassing Attribute for more information e Indirectly As you are arming bypass sensors already open doors and window This method should not be used in UL listed installations Bypassing a Sensor Directly Use this method if the system is armed and you would like to open a window without disarming Refer to the Appendix A User Sh
22. test Sensor Trouble CPU back in service Phone test Phone Failure Touchpad supervisory Event buffer full Touchpad low battery Force armed reports when a user bypasses sensors while arming system 14 e Opening and Closing reports e Latchkey Paging Pager Messages When an event is reported on a numeric pager the following information is included Event code Last four digits of central station account number Sensor number or user number Although all three types of information can be reported on your pager your pager service deter mines how the information will actually appear Event Code in Page This part of the page let s you know what has happened A sensor has been restored to its non alarm state iif System has been disarmed G System trouble has been fixed 119 System alarm condition has been cancelled Lee armed to Level 2 535 System armed to Level 3 555 System phone test EEE System has a trouble condition 999 Systemis in alarm condition a If the user arms the system to level AWAY the pager will report that the system was armed to level 3 333 However if the Auto Stay Arming feature is enabled and the user does not exit the premises the arming level will revert to level 2 STAY without notifying the pager Sensor Number or User Number in Page This part of the page let s you know who or what
23. 0 2 00 om 06 00 8 00 0m 14 00 20 pm 20 00 Elm 03 00 3 00 om 02 00 2 00 om 15 00 21 00 G00 400 om 10 00 10 00 0m 16 00 40 pm 10 00 pr 200 11 00 1 0 am 17 00 28 99 1 357 pm gt set the system date 1 Enter the programming menus by pressing 9 System Master Code 2 Press 0 1 3 Enter the current date as 6 digits mm dd yy then press H 4 Press 4 to exit the programming menus Adjusting Arming Your System Silently SY stem Sounds Use the Silent Arming feature to arm your system without disturbing people throughout the and Touchpad house with arming status beeps There are two methods for implementing Silent Arming Brightness e Silent on Demand User presses 151 before arming e Arming Always Silent Silent Arming feature Regardless of the method employed when Silent Arming is in effect no Exit beeps sound Note Silent Arming on Demand Protest beeps will always sound when bypassing a sensor Note Arming Always Silent may have been disabled by your installer Note Exit Delay is doubled when you enable Silent Arming Pressing before arming silences arming status beeps from touchpads and interior sirens gt To use Silent Arming on demand 1 From any touchpad press 5 2 Within 4 seconds enter Code or Code Arming Always Silent Turning this feature on in the programming menu means that the status beeps that come
24. 5 466 1667 2003 Interlogix www GE Interlogix com Part No 60 806 60 806 95R Concord Express User Instructions FCC Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by GE Interlogix can void the user s authority to operate the equipment FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment receiver Connect the affected equipment and the panel receiver to separate outlets on different branch circuits Consult the dealer experienced radio TV technician for help ACTA Part 68
25. BYPASSED SYSTEM BAT TERY IS OK or AC POWER IS OK System Alarm Sounds The sirens and touchpads in your system emit alarm sounds whenever an alarm occurs either by a sensor or panic button activation Each type of alarm sounds and reacts differently when acti vated as described in the following table Type of Alarm Alarm Sound Repeating series of three beeps Fire Continuous Tone Police Rapid Beeps Auxiliary Panic Alarms Panic alarms are easily activated from any touchpad to quickly alert the central monitoring sta tion to a Fire Police or Auxiliary emergency panic alarm can be activated at any time regard less of the current arming level 1 OFF 2 STAY 3 AWAY This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediately Fire Panic The Fire panic alarm sounds from all interior and exterior sirens On monitored systems the cen tral monitoring station responds by calling the fire department gt To activate a Fire panic alarm from a touchpad e Press and hold both Fire buttons for 2 seconds Police Panic Alarm The Police panic alarm sounds from all interior and exterior sirens scaring off any intruder and alerting neighbors to the trouble On monitored systems the central monitoring station responds by calling the police 10 gt To activate a Police panic alarm using a touchpad e Pr
26. al station at the beginning and end of system tests gt To initiate a sensor test 1 Press 8 Code Touchpads display Press Status System Armed to Sensor Test or SENSOR TEST nn MINUTES LEFT When less than 5 minutes remain to the Test Mode time the system sounds a short beep every 60 seconds 2 Use the procedures listed in Table 1 to test the individual sensors 3 If you need more time to complete testing restart the timer by pressing 8 Code 3 4 Check to see that all sensors have been tested by pressing Touchpads display a list of untested sensors 5 You will know that you have finished testing when touchpads display SENSOR TEST OK or ZONES ALL TESTED 6 Disarm to Level 1 to exit Test Mode Phone Communication Test The purpose of this weekly test is to verify that the connection between the central monitoring station and your system is working properly Most phone tests take only a few minutes however your system will try for up to 15 minutes to establish a connection After the test has started the arming level can be changed to Level 2 Stay or Level 3 AWAY gt To perform a phone communication test 1 Contact the central monitoring station to inform them that you want to test the phone commu nication of your system 2 Disarm the system 3 Press 8 System Master Code 2 The touchpad displays System Armed to PHONE TEST
27. ame code for two differ ent users Note You cannot delete the Sys tem Master Code Press 2 to turn a feature on Press 1 to turn a feature off Press A to move backward through Ci Cay the menu B 4 Cs Ce Press to move forward through c 7 C8 C9 the menu Press numbered keys when values or code choices are requested Press to deselect an option or to cancel an entry Press to select an option or to accept an entry Figure 3 Navigating Through Menus Examples of Programming Using Menus Here are two examples of programming using system menus The examples describe each step involved in programming user code and in erasing user code from a fixed display touchpad gt 595 BU EE NV To change or assign a user access code Enter the programming menus by pressing 9 System Master Code Press B until the touchpad displays USER CODES then press H Press LB until the touchpad displays the type of code you wish to change Regular User codes or System Master code then press For example if you want to change a Regular User code press 1 when the touchpad dis plays REG CODES Press B until the touchpad displays the user code you wish to change then press F For example if you want to change Regular User code 2 press 1 when the touch
28. an turn the Chime On Close feature on or off from the programming menu Refer to Appendix C Programming Menus for information on programming your system Preventing Accidental Alarms Your security system is engineered with advanced technology that reduces the chance of an acci dental alarm caused by a technical problem In wireless systems this technology prevents other devices such as garage door openers ham radios television remote controls and cellular phones from interfering with your security system Most accidental alarms occur when leaving the house after arming the system or upon returning before disarming the system If for example you arm the system then run upstairs for something you forgot the Exit Delay time may expire Once the Exit Delay expires opening an armed door or moving in front of a motion detector will cause an alarm Aborting Accidental Alarms Your system can be set up with the opportunity to abort an accidental intrusion Police or Auxil iary alarm If the Dialer Abort feature is turned on disarming the system within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring station thus aborting the alarm Your system will display report aborted for a few seconds if you disarm before the alarm is reported If you don t disarm in time to abort the central station report the system will automatically send an alarm canc
29. and those keystrokes are not part of a valid access code a siren will sound e No Multiple keystrokes that are not part of a valid access code will not send an alarm There are keychain touchpads in use in the system Keychain Touchpad 7 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay Keychain Touchpad 2 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay 23 Keychain Touchpad 3 Press the Lock key to O Increase the arming level O Arm the system to Level 3 with no Exit or Entry delay Keychain Touchpad 4 Press the Lock key to O Increase the arming level O Arm the system to Level 3 with no Exit or Entry delay Press both at one time to Create a Police panic alarm O Create an Auxiliary panic alarm O Other Press both at one time to Create a Police panic alarm O Create an Auxiliary panic alarm O Other Accidental Smoke and Fire Alarms To silence the alarms and reset the sensor e Press Code once to silence the alarm e Press Code again to reset the sensor Smoke an
30. assing for User 15 10151 aR Off or 21 On System Tests for User 15 10152 Change System Master Code 110 4 digit code Downloading 20 Off or 2 On Silent Arming 21 Off or 2 On Touchpad Brightness 22 0 for Off for Low for Medium for High Chime on Close 25 Off or 2 Factory Code 30 System Number 31 System Level 32 4 FA Notes 33
31. can use a key to the system The switch is located Arming e No Auto STAY Yes If after arming to Level 3 AWAY I don t exit through a designated delay Arming door the system will arm to Level 2 STAY e No If after arming to Level 3 AWAY I don t exit through a designated delay door the system will continue to arm to Level 3 AWAY And if my system con tains motion detectors movement may cause an alarm Paging For what events will the central station or pagers be notified High Level Reports Low Level Reports Opening Closing Reports Latchkey Reports N A N A Is the Streamlining feature enabled e Yes When the system pages me the message will not include the central station account number e No All pages from my system will include the account number e According to my pager provider the central station account number will appear as 25 f the Power Goes Out Your system has a backup battery that keeps your system operational during a power failure An optional feature allows your system to alert the central monitoring station if the power is off for more than 15 minutes It reports again when power has been restored No Activity Time My system uses the No Activity feature e Yes If there is no activity in my system for hours 1 42 default 24 the system will send a No Activity report to the Central Station e No My system
32. cedures that could affect the operation of the equipment You will be given advance notice in order to maintain uninterrupted service If you experience trouble with this equipment please contact the company that installed the equipment for service and or repair information The telephone com pany may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Canada Notice The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunica tions network protective operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equip ment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual ser vice may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certif
33. d fire alarms cannot be cancelled and are always reported to the central station If after disarming the system once the system still thinks the smoke sensor is open disarm the system again In the event of an accidental smoke or fire alarm follow these dealer instructions Dialer Abort Is the Dialer Abort feature enabled e Yes I have seconds to cancel an accidental intrusion or auxiliary alarm before it is reported to the central station e All alarms are reported to the central station immediately Arming Information Delay Doors and Delay Time Settings When the system is armed enter and exit the premises only through designated delay doors The time allowed to enter the premises and disarm the system is the Entry Delay time 24 The time allowed to leave the premises after arming the system is the Exit Delay time Quick Arm Yes Press arming level desired e No Enter arming level then access code Quick Exit e Yes Press D and exit your armed premises through a delay door within 2 min utes e No need to disarm my system in order to exit the premises Exit Exten e Yes If I reenter the armed premises during the Exit Delay time the Exit Extension sion will begin e No If reenter the armed premises during the Exit Delay time it will continue to count down and I must disarm the system Keyswitch e Yes I
34. e User code 05 10050 4 digit code Direct Bypassing for User 05 10051 Off or 2 On System Tests for User 05 10052 Change User code 06 10060 4 digit code Direct Bypassing for User 06 10061 Off 2 On System Tests for User 06 10062 Change User code 07 10070 4 digit code Direct Bypassing for User 07 10071 ns Off or 2 On System Tests for User 07 10072 9 Master Code Change User code 08 10080 4 digit code Direct Bypassing for User 08 10081 P re Off or 21 On System Tests for User 08 10082 Change User code 09 10090 4 digit code Direct Bypassing for User 09 10091 os Off or 2 On System Tests for User 09 10092 Change User code 10 10100 4 digit code Direct Bypassing for User 10 10101 Off or 21 On System Tests for User 10 10102 Change User code 11 10110 4 digit code Direct Bypassing for User 11 10111 Off or 21 System Tests for User 11 10112 Change User code 12 10120 4 digit code Direct Bypassing for User 12 10121 T TE Off or 21 On System Tests for User 12 10122 Change User code 13 10130 4 digit code Direct Bypassing for User 13 10131 Re Off or 2 On System Tests for User 13 10132 Change User code 14 10140 4 digit code Direct Bypassing for User 14 10141 erie Off or 21 On System Tests for User 14 10142 Change User code 15 10150 4 digit code Direct Byp
35. e day the system was designed with three arm ing levels By arming your system to a particular level only those sensors programmed to detect in that arming level will report alarms Level 1 OFF Use Level 1 when intrusion detection is not necessary For example on an active Saturday morn ing kids playing inside and out someone working in the garage various house projects going on Even though Level disarms the system your system continues to monitor for fire smoke car bon monoxide and or panic alarms if your system has these devices installed Here are some other situations in which you d set the system to Level 1 OFF e Upon entering your armed home or business When entering the armed premises through designated delay door the entry delay time begins Entry Delay beeps remind you to disarm the system Before opening a door or window while inside or outside the armed home or business When you wake up in the morning and want to get your newspaper you must disarm the system before opening the door to prevent an accidental alarm See the section on Preventing Acci dental Alarms if you would like to be able to leave quickly when the system is armed To stop sirens and cancel an alarm When an alarm condition occurs disarming the system turns off any sirens To disarm to Level 1 OFF using a touchpad Press 1 Touchpads display Enter Code Enter your access code Touchpads display date and time
36. e display Your system may also use wireless handheld touchpads that can be carried from room to room Keychain touchpads are also wireless and are handy for simple arming and disarming functions Keychain touchpads can be carried off site The installer can program the keychain touchpad to send a Police or Auxiliary panic alarm Wireless Panic Button Wireless panic button touchpads are dedicated to sending one signal only usually a Police or Auxiliary panic alarm Panic button touchpads are usually kept near the user Door Window Sensors Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened Motion Sensors Motion Sensors in hallways or rooms detect person moving across the field of detection Environmental Sensors Environmental sensors such as gas smoke and heat detectors remain alert for the presence of fire or carbon monoxide 24 hours a day Communicating with the Panel Your system can be set up to communicate with you through e Status beeps e Alarm sirens e Touchpad text e Pager information gt lt The panel activates sirens If the A sensor is activated The sensor alerts the system is monitored the panel The central monitoring station panel immediately calls the central monitoring station operator reports the alarm to the police or fire department This decision is based on system programming and the cu
37. e specifically designed for this panel Feature Turning the Download feature on allows the dealer remote access to your panel in order to e Update your account e Back up data from your panel e Allow your dealer to quickly implement requested programming changes gt To enable disable the Panel Download setting 1 Enter the programming menus by pressing 9 System Master Code 2 Press 2 0 3 To turn Downloading on press F1 The dealer will be able to access your system remotely if necessary off press F1 The dealer will not be able to access your system remotely 4 Press 4 to exit the programming menus S Stem There is information about your system that is useful to know This includes the factory code the y y Information system number and the system level After identifying the information for your system make a note of it in the Appendix User Sheets gt identify system information 1 Enter the programming menus by pressing 9 System Master Code 2 Press B until the touchpad displays System ID or SYSTEM VERSION then press The first information displayed is the factory code For example FACTORY CODE nnn nnnn or nnn Press B to display the system number For example N nnnnnnn or SYSTEM NUM nnnnnnn Press B to display the system level For example L or SYSTEM LEVEL nnnn
38. e touchpad display in a bedroom or enhance a display near a win dow Changing the touchpad display affects only the touchpad currently being used gt To change touchpad display brightness 1 Enter the programming menus by pressing 9 System Master Code Press 2 2 2 3 Select a brightness level 01 off Low Medium High 4 Press 4 FA to exit the programming menus After dimming the display pressing any button momentarily returns the display to full bright ness After 15 seconds without touchpad activity the display returns to the set dimmed level If an alarm occurs while the display is dimmed it automatically returns to the full brightness level and stays that way until you disarm your system Notification by Pager Your system can notify up to three different pager phone numbers to report system events The installer can program any pager to receive pages for one or more of the following groups e High Level Reports which includes the following reports Sensor alarms Bus failures Sensor Tamper No activity alarm Sensor Restores Fire panic Phone test Police panic Receiver failure Auxiliary panic Receiver jam Duress alarm Touchpad tamper Low Level Reports which includes the following reports Bypass sensors AC power fail Sensor Low battery CPU low battery Sensor Supervisory Auto phone
39. eets to determine what the sensor number is for the sensor you wish to bypass gt To bypass sensors directly 1 Close all doors and windows 2 Arm your system to the desired level 3 At any touchpad press labeled Bypass Code sensor number 4 Touchpads display Bypassed Zones 01 or SENSOR 01 BYPASSED for example If the touchpad displays INVALID or if the touchpad sounds one long beep make sure that you entered a valid access code and a valid sensor number Gas heat and smoke sensors can not be bypassed 5 Bypass other sensors if necessary by repeating Step 3 Note You cannot bypass sensors directly using a keychain touchpad 6 The bypassed door or window can now be opened gt To arm bypassed sensors Arm the system again OR e At any touchpad press labeled Bypass Code sensor number Touchpads display Zones 01 OK or SENSOR 01 UNBYPASSED for example If the touchpad displays INVALID or if the touchpad sounds one long beep make sure that you entered a valid access code and a valid sensor number Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows already open gt bypass sensors ndirectly 1 Leave open only those doors and windows that are to remain open Close all others 2 Arm your system to the desired level The touchpad emits protest beeps and displays PRO
40. elled report to the central station when the system is disarmed Follow the procedures of your central station to prevent a false dispatch See Alarm Information in Appendix A to determine if this feature is enabled for your system Fire alarms caused by smoke sensors fire panic alarms and heat sensors cannot be aborted Dis arming a fire alarm will silence the siren but fire alarms are always reported If an accidental fire alarm has sounded follow the procedures of your central monitoring station to prevent a false dispatch Note There is a communicator delay Dialer Abort Delay of 30 seconds programmed into this panel The panel will delay 30 seconds before dialing the central monitoring station or a numeric pager to send reports You can have your installer program this delay time between 15 45 seconds gt To cancel an alarm e Press Code or Code Guidelines for Preventing Accidental Alarms Following these guidelines will go a long way toward preventing accidental alarms e Close doors and windows before you leave your house e When getting ready to leave the house gather the things you want to take with you so you can exit immediately after arming the system e Always enter and exit within the programmed delay times e sure you leave through a door that has a delay time set for it If you arm your system then leave through a door without a delay time an alarm will immediately sound When yo
41. em 2 Remove the sensor cover If the battery is an Alkaline AAA or AA change the battery s If the bat tery is any other type call your security dealer for service SENSOR XX TAMPER A sensor cover is off or open Secure the cover and trip the sensor to clear the tamper condition PHONE FAILURE The system can t communicate with the central monitoring station The system tries to report to the TROUBLE central station three times before indicating Phone Failure Trouble then makes five more reporting attempts 1 Make sure the panel is connected to the special phone jack installed by your security dealer 2 Disconnect the panel from the special phone jack and check phones for dial tone If you hear a dial tone call your security dealer for service If you don t hear dial from any phones telephone service in your area may be out Phone Failure Trouble takes precedence over other system problems so you must clear the Phone Failure message by disarming the panel before you re able to see other system messages RECEIVER There is a receiver failure or receiver interference problem Call your security dealer for service INTERFERENCE or RECEIVER FAILURE MEMORY FAILURE There is a system memory failure Call your security dealer for service or all text is fixed display touchpad Appendix A User Sheets Appendix A contains specific information about the setup of your system The User Sheets should be comple
42. ervice Appendix C Programming Your System Two Methods to Program Your System ss Using Programming Menus Examples of Programming Using Menus Using Programming Shortcuts ss Notes 33 ii Getting to Know Your Security System This manual describes how to operate your system It describes basic arming and disarming com mands as well as how to program system features The dealer or installer may have already discussed the details of your system with you Record your system details in the User Sheets located in Appendix A Overview Your security system is made up of different parts Each plays a special role in the system s oper ation a Touchpads Wireless Panic Button Door Window Sensors Environmental Sensors Panel Motion Sensors Control Panel The panel is at the heart of your system It stores the intelligence to monitor all the sensors and devices in the system The panel is the piece of equipment that activates sirens and initiates call to the central station in an alarm situation Touchpads Touchpads are used to arm disarm and program your system The first touchpad is called a fixed display touchpad It communicates by using indicator lights lighted text and an 11 character display The second touchpad is called an alphanumeric touch pad and communicates by displaying text on a two lin
43. ess and hold the Police button s for 2 seconds gt To activate a Police panic alarm from keychain touchpad e Press and hold the Lock and Unlock buttons at the same time for 2 seconds The installer must configure the Police panic alarm to work this way Auxiliary Panic Alarm The Auxiliary panic alarm sounds from interior sirens only It is typically set up by your security dealer based on your specific needs On monitored systems the central station responds by call ing the service or agency you specified through your dealer gt To activate an Auxiliary panic alarm from a touchpad e Press and hold the Auxiliary button s for 2 seconds Siren Time out If the system is not disarmed after an alarm the sirens will continue to sound until the time out period is reached The time out period can be programmed only by your installer or dealer Even though reaching the end of the time out period stops the sirens if your system is monitored the central station will consider the alarm in progress until the system is manually disarmed Access Codes The system requires a valid access code before it will process most commands The Appendix A User Sheets provide a location for you to record the System Master and User codes System Master Code There is one System Master code The System Master code is used to enter the programming menus for your system The default System Master code is 2 3 4 It is important that you c
44. from touchpads and interior speakers while arming will always be silent You will not have to enter before arming as with Silent Arming on Demand See Appendix C Programming Your System for more detailed information on setting this fea ture gt To enable Arming Always Silent 1 Enter the programming menus by pressing 9 System Master Code Press 0 2 3 To turn Silent Arming on press F1 No system status beeps will sound while arming off press System status beeps will sound from touchpad while arming 13 4 Press 4 FA to exit the programming menus Adjusting the Touchpad Beeps The frequency or pitch of chime and trouble beeps from each fixed display touchpad can be adjusted individually to a more desirable or distinct tone Chime and trouble beep tones sound using the default frequency during or within 15 seconds of any button activity at that specific touchpad gt change status tone pitch 1 Press and hold the and 0 until you hear a steady tone then release the buttons 2 Press and hold LU to lower the pitch or press and hold 21 to raise the pitch 3 Release the button when the desired pitch is heard After about 10 seconds of no touchpad activity the steady tone stops sounding Adjusting the Touchpad Display Brightness You may want to change the brightness of a touchpad display based on its location in a building or room For example dim th
45. hange the default code and record the new code in the Appendix A User Sheets gt To change the System Master Code 1 Enter the programming menus by pressing 9 the current System Master Code 2 Press 0 3 Enter the desired 4 digit System Master Code then press H 4 Press 4 to exit the programming menus Regular User Codes There are 16 Regular User codes which act like keys to arm and disarm the system If necessary they can be assigned to neighbors baby sitters or repair persons for temporary use Regular user codes can be changed in the programming menus and are easily deleted from the system when no longer necessary Good User Code Hygiene To preserve the integrity of your system keep user codes confidential and delete extra codes as soon as they are no longer needed We recommend that you avoid using obvious code patterns such as WABA or HHH 1 121121 121121 etc Using the Programming Menus Some system settings can be changed by you the user while other settings must be changed by the installer To change system settings you ll use the System Master code to enter series of programming menus Appendix C gives a detailed explanation of how to use the menus or if desired how to use programming shortcuts 11 Note The system will not accept the same code for two differ ent users Programming Access Codes User codes can be given certain attributes which determine whether the
46. ied equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For your protection make sure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together Do not attempt to make connections yourself Contact the appropriate electrician or electric inspections authority Caution The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the LNs of all the devices does not exceed 100 Load Number 1 The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met IC 867A 787SIMON AVIS L tiquette du minist re des Communications du Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme a cer taines normes de protection d exploitation et de s curit des r seaux de t l communications Le minist re assure toutefois pas que le mat riel fonctionnera a la satisfac
47. ining and the user code entered to disarm the system 16 Note If you have the Opening and Closing Reports feature turned on you ll receive a page every time some one disarms the feature not just Latchkey designated user codes No Activity Feature Note This feature is not active in Level 3 AWAY The system can monitor the activity in your home and automatically call for help if normal activ ities are not detected within a defined period of time For example if someone falls and can t move the system will detect that normal activities such as opening doors and windows have not occurred for a predetermined No Activity time The system sounds an auxiliary alarm to let you know there may be a problem If all is well you can stop the siren by disarming your system If no one disarms the system for 5 minutes your system calls the central monitoring station The central monitoring station will send emergency personnel to the premises to check out the situation Refer to the Appendix A User Sheets to see if the No Activity feature is currently available to you and the duration of the No Activity setting If the feature is not currently available to you contact your installer download to the panel is to replace the old information in it with new information Download Using the Panel download to the panel place the old inf h fi Download Download ing is performed only by your dealer using ITI softwar
48. is causing the event System event not caused by a sensor or user OU OH Sensor numbers 1 through 24 515 User codes 00 through 15 used 518 System Master code used 519 Installer code used Dealer code used 591 Quick Arm used 598 Keyswitch sensor used 544 System armed itself because it is being serviced powered up 15 Account Number in Page This part of the page let s you know where the event is occurring XXXX 4 digits of account number Some pager providers transmit only numbers and not alpha characters If your account number contains alpha characters check with your provider to see exactly how your account number will appear on your pager Streamlining the Page If you feel that it is not necessary to see your account number with each page from your system you may elect to have the Streamlining feature turned on Your page will contain only an event code Table 1 and a sensor or user number Table 2 Ask your dealer or installer if you would like the Streamline feature turned on Event code Sensor number or user number Figure 1 Sample Pager Message with Streamline Feature Turned On Opening and Closing Reports The Opening and Closing Reports feature allows up to three users with pagers and the central station to be notified whenever the system is armed or disarmed Refer to the Appendix A User Sheets to see which pagers have been se
49. l security system components Show the locations of any fire extinguishers 27 Floor Plan of Your Home or Business Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary fire or environmental emergencies All alarm systems are subject to possible compromise or failure to warn for a variety of reasons including e Ifsirens are not placed within range of persons sleeping in remote areas of the premises or if they are placed behind doors or other obstacles e Ifintruders gain access through unprotected entry points or areas where sensors are bypassed e Ifintruders have the technical means of bypassing jamming or disconnecting any or all parts of the system If power to sensors is disconnected or inadequate 28 If freeze flood or any environmental sensors are not located in areas where the specific con dition can be detected If smoke does not reach smoke sensor For example smoke sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sensors may not detect smoke on building levels different from their installed location Sensors may not warn in time when fires are caused by smoking in bed explosions improper storage of flammables overloaded electrical circuits or other hazardous conditions If telephone lines are out of service Telephone lines are also vulnerable to compromise by any of several
50. larm Sounds table on page 10 4 Contact the central monitoring station to inform them that you are finished activating alarms Table 1 Testing Sensors and Zones Touchpads Send a e Touchpad Panic POLICE OK e Police panic alarm e Touchpad Panic FIRE OK e Fire panic alarm and e Touchpad Panic AUXILIARY OK e Auxiliary panic alarm e POLICE PANIC OK e FIRE PANIC OK e AUXILIARY PANIC OK Wireless Touchpads Press the Bypass key e Zones nn OK e Touchpad nn OK Keychain Touchpads Press and hold Lock and Unlock simultaneously for 3 e Zones nn OK seconds e SENSOR nn OK OR e Touchpad Panic POLICE OK e POLICE PANIC OK Panic buttons Press and hold the appropriate panic button s for 3 full Zones nn OK seconds e SENSOR nn OK Door window sensor Open the secured door or window e Zones OK e SENSOR nn OK Smoke detector Press and hold the test button until the system sounds e Zones nn OK transmission beeps e SENSOR nn OK Motion detector Avoid the motion detector s view for 5 minutes then Zones nn OK enter its view e SENSOR nn OK Rate of Rise Heat Detector Rub your hands together until warm then place one e Zones nn OK Not UL investigated hand on the detector for 30 seconds e SENSOR nn OK Shock sensor Tap the glass twice away from the sensor Wait at least Zones nn OK Not UL investigated 30 seconds before testing again e SENSOR n
51. n OK Glass guard sensor Tap the glass 3 or 4 inches from the sensor Zones nn OK Not UL investigated e SENSOR nn OK Freeze sensor Apply an ice cube wrapped in plastic to the sensor Zones nn OK Not UL investigated Do not allow the sensor to get wet SENSOR nn OK Tr oubleshooting Your security system uses a variety of different alarm sirens status beeps and trouble beeps to communicate with you The next few pages describe the different sounds and what they mean Try to familiarize yourself with the differences You will hear some sounds each time you tell your security system to do something like arm or disarm Some sounds you will hear only when there is a problem with the system like a low battery Other sounds you will only hear in an emergency Getting to know your system sounds allows you to react quickly and appropriately 19 Trouble Beeps and Trouble Messages Trouble beeps are series of five short beeps once a minute When your system detects prob lem it lets you know by sounding trouble beeps from touchpads and sirens and by trouble mes sages on touchpad displays Table 2 lists the causes of trouble beeps the visual display you can expect to see and possible solutions for the trouble condition Silencing Trouble Beeps If possible correct the situation which is causing the trouble beeps If this is not possible call for oe If the problem is not corrected trouble beeps and messages start again 4 to 10
52. nt must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if other equipment telephone answering system computer modem etc already has the telephone line in use To do so alarm dialing equipment must be connected to a properly installed RJ31X jack that is electrically in series and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the fol lowing diagram If you have any questions concerning these instructions consult your local telephone company or a qualified installer about installing an RJ3 1X jack and alarm dialing equipment for you Customer Premises Equipment and Wiring Network i biali Service RJ31X arm Dialing Provider s Jack N Equipment Facilities Unused Il Computer RJ 11 Jack 2 Telephone Line Telephone gt a Unused EKI RJ 11 Jack Network elephone Demarcation Point Telephone If this equipment causes harm to the telephone network the telephone company may temporarily disconnect your service If possible you will be notified in advance When advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or pro
53. ouchpads will light indicator will flash during the exit delay The exit beeps begin 5 Exit through a designated delay door immediately Keychain Touchpad To disarm your system with a keychain touchpad press the Unlock button Your installer can set up your keychain touchpad to arm the system in one of two ways Ar ming e Press the Lock button to arm the system directly to Level 3 with no Exit delay Using this method you would not be able to arm to Level 2 e Press the Lock button to increase the arming level each time it is pressed Level 1 to Level 2 or Level 2 to Level 3 The Exit delay time would be applied Note Your system may be configured to sound short beeps on exterior sirens when arming or disarming the system using a keychain or wireless touchpad This gives confirmation that an arming change was suc cessful even when outside Ask your installer about this feature Quick Arm Your system may be set up so that you re able to arm the system without using an access code gt To use Quick Arm e Increase the arming level by simply pressing 121 or at any touchpad e Decreasing the arming level requires that the user enter a code Quick Exit Note Your system may be set up so that when your system is armed to Level 2 STAY you re able to In UL Listed systems this feature is disabled Important If you step outside and are planning to come back in do not close the door behind you Note O
54. pad dis plays REG CODE 02 Enter the new code and press F1 Press B BYPASS on off appears e Press to turn the option off for this user code e Press 121 to turn the option on for this user code Press B TESTS on off appears e Press to turn the option off for this user code e Press 121 to turn the option on for this user code Press to move to the next user code or 4 to exit programming menus To erase a user code Enter the programming menus by pressing 9 System Master Code Press B until the touchpad displays USER CODES then press H The touchpad displays REG CODES Press Press B until the touchpad displays the user code you wish to erase then press A For example if you want to change User code 4 press fl when the touchpad displays REG CODE 04 or USER 04 Enter the System Master code you used in Step 1 and press The deleted code appears as REG 04 Press to move to the next user code 4 to exit the programming menus 30 ing Menus 2 SI 100 au Spunos daaq pauado s 10 100p pa 9a 01d e uaym punos sdaag 2 49 E1SUI nod Aq pagesip aq buruy juayig OJON quais Burue sdaaq 5001
55. pening door without pressing will cause the entry delay to begin press D on any touchpad and simply walk out of the door without having to disarm and rearm the system This is useful when your system is armed and you want to quickly pop outside to pick up the newspaper without disarming your system gt To use Quick Exit 1 When the system is armed to 2 STAY press D at any touchpad You will begin to hear one beep every five seconds These beeps will continue throughout the 2 minute Quick Exit inter val 2 Open the door and go outside Leave the door open if you are planning to come back in 3 Come back in within two minutes and close the door The system will rearm to 2 STAY Using the Chime Feature Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone opens a protected door or win dow The Chime feature works only in Level 1 OFF gt To turn Chime on off e While in Level 1 OFF from any touchpad press 7 1 While the Chime feature is on touchpads display CHIME IS ON or Chime When the system is armed again Chime becomes deactivated Chime On Close The Chime On Close feature works like the regular Chime feature but in addition to the double beeps heard upon opening a protected door or window the system sounds one long beep when the door or window is closed again You c
56. rned on the user will not be able to perform phone or sensor tests gt To assign the System Testing to a user Enter the programming menus by pressing 9 System Master Code Press MO nn where nn is user 00 through 15 To turn System Testing on press off press H 4 Press 4 to exit the programming menus AE DR The Touchpad Tamper Feature The installer can program your system to send a Police alarm in the case of possible touchpad tampering If more than 40 keys are pressed when the system asks for a code and those keystrokes are not part of a valid access code a siren will sound See Touchpad Information in Appendix A to determine if this feature is enabled for your system 12 Setting the Time Although the installer usually sets the time and date at the time of installation the user can and Date change it when necessary See Appendix C Programming Your System for more detailed information on setting this feature gt To set the system time 1 Enter the programming menus by pressing 9 System Master Code 2 Press 0 0 3 Enter the correct time in 24 hour format 4 digits then press For example if the current time is 7 23 a m press 0 7 2 3 A 4 Press 4 to exit the programming menus Format 06 00 6 00 om 12 00 Noon 1800 D0 07 00 Zom 13 00 19 00 700pm L20
57. rrent arming level Instructing the Panel Not just anyone can walk up to a touchpad and operate your security system Before the system will process most commands users are required to enter a pre programmed 4 digit access code See Access Codes for detailed information Keychain touchpads that are enrolled as part of the system do not require an access code but are usually kept in an individual s pocket or purse If you would rather use an actual key to arm and disarm the system your security dealer can install a special key and keyswitch in your home How Your System Communicates with You Touchpads and interior sirens produce a variety of operating beeps to inform you of different sys tem states and operations The fixed display touchpad also uses indicator lights Key Beeps A Key beep is the tone you hear when you press a button on a touchpad The sound confirms that the button was pressed adequately Key beeps can be turned on or off by the installer Status Beeps Status beeps from touchpads or sirens sound when there is a change in the current status of the system Status beeps are not alarms but they do warrant your attention There is more than one type of Status beep e Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun Entry Delay beeps indicate that you ve entered the building and the countdown to an alarm has begun So disarm the system as soon
58. setup does not include this feature System Information Factory code System number System level Appendix B Planning for Emergencies Develop plans for a variety of emergency situations Periodically discuss and rehearse emer gency plans that include the following e Understand how to use your security system e Know the normal state of doors and windows open closed or locked e Use different escape route if closed doors feel hot to the touch e Emphasize that everyone should escape as quickly as possible Do not stop to gather any belongings e Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape e Meet at a designated outdoor location e Emphasize that no one should return to the premises if there is a fire e Notify fire department from a neighbor s phone If you arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assistance from a neighbor s phone Warning Floor Plan Example Figure 2 shows an example of a multilevel floor plan Use it as a guide and draw your floor plan 26 A smoke detector should Bedroom Bedroom be located on each level optional if door is not provided between Smoke detectors should be located be tween the sleeping area and the rest of the family living unit
59. t up to receive a page for this feature The Opening and Closing Reports feature can be enabled only by the installer If the feature is on users with pagers will receive an Opening Report page every time the system is disarmed 111 for Level 1 OFF and the user code entered e aClosing Report page every time a user arms the system 222 for Level 2 or 333 for Level 3 and the user code entered See Notification by Pager for more information on paging reports Latchkey Paging The Latchkey paging feature allows up to three users with pagers to be notified when the sys tem is disarmed Latchkey pages do not report to the central station This feature is useful when you re at work and would like to be notified when your daughter or son arrives home disarms the system The Latchkey paging feature can be enabled only by the installer Refer to the Appendix A User Sheets to see which pagers have been set up to receive a Latchkey page Only Latchkey designated user codes can cause a Latchkey page to be sent By default this includes the first 5 Regular User codes If you d like more user codes to be included contact your installer gt Preparing the system to send a Latchkey page e Arm the system then press 6 Touchpads display briefly Pager on or LATCHKEY PAGER ON gt To send a Latchkey page Latchkey designated user disarms the system Users with pagers will receive a message conta
60. ted by the installer and the user Account Number My central station account number is System Sensors Record the sensor number and name in the table below Indicate whether it is a e hardwired sensor HW e wireless sensor WL e or touchpad TP 01 02 03 04 05 06 21 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 User Codes The tables below provide space for you to record user codes and the attributes of each If you would like the Latchkey attribute changed for any code contact your dealer B User can bypass sensors L Users can send Latchkey pages S User can perform system tests Defaults are indicated by 00 01 02 0 04 05 06 07 08 09 10 11 12 13 SI 22 14 15 Touchpad Information Status beeps and Key beeps are programmable by the installer The Silent Arming feature is user programmable Protest beeps upon bypassing will always sound On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off Is Touchpad Tamper feature on e Yes If when the system asks for a code more than 40 touchpad keys are pressed in rapid succession
61. tion de 1 utilisateur Avant installer ce mat riel 7 utilisateur doit s assurer qu il est permis de le raccorder aux installations de 1 enterprise locale de t l communication Le mat riel doit galement etre install en suivant une m thod accept e de raccordement Dans certains cas les fils int rieurs de 17 enterprise utilis s pour un service individuel a ligne unique peuvent etre prolong s au moyen 4 un dispositif homologu de raccordement cordon prolongateur t l phonique interne L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus empechent pas le d gradation du service dans certaines situations Actuellement les enterprises de t l communication ne permettent pas que 1 on raccorde leur mat riel a des jacks abonn sauf dans les cas pr cis pr vus pas les tarrifs particuliers de ces enterprises Les r parations de mat riel homologu doivent etre effectu es pas un centre d entretien canadien autoris d sign par le fournisseur La compagne de t l com munications peut demander utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par utilisateur ou a cause de mau vais fonctionnement Pour sa propre protection utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d 77 eau
62. u return immediately disarm your system e aware of the devices in your security system and learn how each one operates e Listen to system beeps Take note of any touchpad messages or lights that indicate the current system status e Ifyou have pets ask your installer if you need pet lenses in your motion detectors Pets climb higher than you may guess causing alarms when you are away e Check the location of your smoke detectors Smoke detectors near bathrooms can be tripped by steam from a shower Smoke detectors near the kitchen can be tripped by cooking smoke Refer to the User Sheet in Appendix A to determine what the specific settings are for your sys tem Exit and Entry Delay Times After arming your system you need time to exit the building so you won t set off an alarm Like wise upon returning to your home or business you Il need enough time to open the door and get to a touchpad to disarm the system e The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system The Entry Delay is a period of time long enough to let you unlock a designated delay door and get to a touchpad to disarm the system Exit Delay Example You re about to go on an errand You are inside your house and have just armed the system to Level 3 AWAY Note In UL Listed systems this feature is disabled Note The Exit Extension will work on the first re entry onl
63. user can bypass a sensor or perform system tests Changing User Code gt To change or assign a user access code Enter the programming menus by pressing 9 System Master Code Press 110 nn 0 where nn is user 00 through 15 Enter the desired 4 digit code then H Press 4 HI to exit the programming menus RE Erasing a User Code When a code is deleted from the system that code no longer acts as a key for operating the sys tem in any manner gt To erase a user code Enter the programming menus by pressing 9 System Master Code Press n 0 where nn is user 00 through 15 Enter the System Master code then H RP SBOE ee Press 4 to exit the programming menus Assigning the Direct Bypassing Attribute Direct Bypassing is a user code attribute that allows the user to bypass open sensors If the user code does not have this attribute turned on the user will not be able to bypass sensors directly gt To assign Direct Bypassing to a user Enter the programming menus by pressing 9 System Master Code Press O where nn is user 00 through 15 To turn Direct Bypassing on press 2 FI off press A 4 Press 4 to exit the programming menus Assigning the System Test Attribute System Tests is a user code attribute that allows the user to perform system tests If the user code does not have this attribute tu
64. wer transformer may be unplugged or there may be an AC power outage If the transformer is plugged in check the circuit breaker or fuse that controls that outlet The backup battery will take over but if AC power is not restored within 15 minutes the system will alert you and the central monitoring station if your system is monitored It reports again when power is restored LOW BATT The power in the emergency backup battery is low and must be recharged or replaced If AC power is out the security system may shut down once the battery is below the operating level When AC power is restored the panel will recharge the battery If the trouble condition exists more than 24 hours after AC power is restored call your security dealer for service 20 Table 2 Causes of Trouble Beeps SENSOR There is a problem with how the sensor is communicating with the panel SUPERVISORY 1 Test the sensor as described in Sensor Test 2 If the sensor does not test OK call your security dealer for service SENSOR TROUBLE A sensor may have an internal problem or a fire smoke sensor may not have properly reset after activation or the sensing chamber may be dirty or partially obstructed 1 Test the sensor as described in Sensor Test 2 If testing the sensor does not clear the trouble condition call your security dealer for service SENSOR XX LOW A sensor has a low battery BATTERY 1 Disarm the syst
65. y The interior sirens and touchpads sound three quick status beeps telling you that the system accepted the command and has started the Exit Delay time During the Exit Delay time the system sounds one short beep every 4 seconds The red ARMED indicator light on fixed display touchpads will flash During the last seconds of the delay time the beeps will accelerate to one per second Exit the premises immediately At the end of the Exit Delay you ll hear three more quick status beeps These beeps indicate that the Exit Delay has ended The ARMED indicator light on fixed display touchpads will stop flash ing and remain on Opening an armed door or window after the Exit Delay has expired will cause an alarm Q e e e e After arming During the Exit Delay 3 quick status you ll hear you ll hear one beep every beeps sound 3 quick four seconds before the system status beeps Leave the premises now is armed Entry Delay Example You are returning to your house that is armed to Level 3 AWAY When you unlock and enter the designated delay door the interior sirens and touchpads sound two short beeps every two sec onds The red ARMED indicator light on fixed display touchpads will flash This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm During the last 10 seconds of Entry Delay you ll hear two short beeps every second
66. ystem is armed The arming indicator will be off when the system is disarmed READY The green LED is the READY indicator It will be on whenever the system is functioning nor mally The ready indicator shuts off if the system detects a trouble condition Fire and Smoke A arms Note Your system may or may not be monitored If it is not monitored no call will be made If your system contains smoke and fire sensors it monitors the premises for smoke and fire alarms 24 hours a day and in all arming levels These alarms cannot be cancelled or aborted and are always reported to the central station Since many communities charge for dispatching the fire department in error your dealer may give you specific instructions to follow in the event of an accidental smoke or fire alarm Record these instructions in the Appendix A User Sheets under Accidental Smoke and Fire Alarms Clearing Smoke Sensors Once a smoke sensor has been in alarm it is considered Open or in Trouble until it is reset e Press Code once to silence the alarm then press Code again to reset the smoke sensor What Happens When There is an Alarm In the event of an alarm several things happen at once e Sirens and hardwired touchpads emit emergency tones e Panel notifies the central station for help e Message appears on fixed display or alphanumeric touchpads Arming Your System Since your security needs may vary throughout th

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