Myriad/Mercury 16 Installation Manual
Contents
1. 1 1 Power Requirements and Locations 1 1 1 2 Data Conduit and Locations 1 2 1 3 Structural essere 1 2 1 4 VisibilitWsssienurininiemniaie dence dado 1 2 1 5 Accessibility 1 2 1 6 Tools Required for Installation 1 3 1 7 Structural Framework nennen 1 3 1 7 1 Corner Mounting at an angle 1 4 1 8 The Modular Concept nenn 1 4 1 8 1 Attachment of Boxes nn 1 4 1 9 Cabling and Connections ee 1 4 1 9 1 AC POWER sauna 1 4 192 DE POWER iio 1 4 19 3 Dalia 1 5 1 10 8x8s and Faceplates n 1 5 1 11 Signage and Cosmetic Attachments 1 5 1 11 1 BOX Signage u ea 1 5 1 11 2 Freestanding Signage 1 5 1 11 3 Fitting Vinyl Clad nn 1 5 1 11 4 Missing or Damaged Screws 1 5 1 11 5 Hole PIUGS tico ie ts 1 5 2 Troubleshooting the System 2 1 Theory of Operations nennen 2 1 21 1 Computer een 2 1 2 1 2 CONNCCUVID nee 2 1 2 1 3 Display aan 2 2 2 2 What to Do First nennen 2 3 2 3 Troubleshooting Display Failures 2 4 2 4 Troubleshooting Software eesse 2 5 Computer Problems 3 How To 3 1 Check Power at the Display 3 1 3 2 Removing and Replacing An 8x8 3 1 3 3 Change a Row Controller Ethernet Card 3 2 3 4 Check Cable2. Step 2 Check to ensure that ALL necessary communication cables are properly connected and utilized Note check to insure that the DisplayLink Data Cable is properly connected to the DisplayLink computer with a T connector and terminator Also remove the communication connection cables from any other peripheral devices such as meet management computers or sports timers Step 3 Re apply power to the Myriad Mercury16 Display Codes settings will appear in the left most area of the display when the board resets If these codes do not appear properly or the row constantly flashes On then Off remove and reapply power again If problem persists consult the Troubleshooting Display Failures section ofthe manual for more information Step 4 Re apply power to the DisplayLink Computer If comput er performs boot up correctly go to Step 5 If computer does not boot up correctly go to Troubleshooting Software Computer Problems Step 5 Open the DisplayLink Program by double clicking on the DisplayLink icon Upon opening the DisplayLink program the display should go completely blank Ifthe codes are still dis played go to the Troubleshooting Software Computer Problems section for more information Step 6 Open the DisplayLink library by left clicking on the menu option tab form the main DisplayLink screen Select the Slide Shows folder by left clicking on the tab Slide Shows Select one of the slide show icons and drag and drop it
3. box of the display through a power cable connected to the outlet Interconnect power cables then transmit power to the rest of the power supplies in the row by parallel power distribution methodol ogy The output connections from the power supply then connect all other system components through power Y adapters The other division of the display is the data transmission architec ture Data is input into the Ethernet card through the coaxial data cable discussed earlier The Ethernet card then transmits the received data to the row controller From the row controller data is then sent through a ribbon cable to the first 8x8 The 8x8 receives instructions about the data it is required to display then passes the information on to the next 8x8 via ribbon cable This inter connection of 8x8s by ribbon cables is present throughout the row until the last 8x8 input is reached and there are no fur ther output connections necessary 2 2 2 2 What to Do First In the event that a problem arises with the operation of the Myriad Mercury it is necessary to determine the nature of the malfunction Since the error can be induced from any number of sources it is recommended that the following procedures be uti lized to isolate the problem Step 1 Remove power from ALL of the system components by shutting them off Note this may involve turning off breakers power switches and or power strips used by the different compo nents of the system
4. 8 Replace the 8x8 interconnection wiring and securely mount the 8x8s back in place There are three types of cable connections used in the display sys tem Ethernet power and data Ethernet cable connections are of the standard BNC type with quick disconnect housings To verify these types of connections it is recommended that they are removed from the mating piece by twisting them off then replacing them to insure a proper seating If the seating is loose damaged or not making sufficient contact replace the cable All power connections to Module Box components are standard IDC hard drive connector types These are small white 4 slot male to female electrical connection terminals To check to see if a power connector is making a good contact 3 2 3 4 3 Data Step 1 Feel the connector to see if there is excessive heat being dissipated by the connector block It is beneficial to feel other con nectors in the Module to get a reference point to judge by Ifthe power connector is hot to the touch unplug the connector harness and replace it spares are supplied with the system Step 2 Separate the two halves ofthe connector and visually inspect the internal pins Check for damaged male connectors excessive opening diameters of the female pins proper seating of internal pins corrosion or contamination of the pins If any of these conditions exist remove the harness and replace Step 3 Reconnect the two halves and veri
5. a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact a qualified electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug Using the Myriad M 16 series displays in a manner not specified by Colorado Time Systems may cause the protection provided by the equipment to be impaired Replacing of fuses or similar servic ing shall be performed only while the unit is disconnected from the source of supply Other than those items described in the Myriad user manual there are no user serviceable parts on the Myriad series of score boards The Myriad series of displays should only be installed by Colorado Time Systems personnel Protective Alternating Conductor D Current AL Terminal Introduction Congratulations on the purchase of your new Myriad Mercury Display with DisplayLink software DisplayLink is a Windows based program designed to drive Myriad Mercury Outdoor Mercury and future displays from Colorado Time Systems DisplayLink enables users to configure their display to show alpha numeric data graphics and animation sequences It also interfaces with sports timers from Colorado Time Systems and meet management software to provide the user with a comprehen sive timing and scoring solution List of Illustrations Figures Section 1 1 1 Outl
6. bleachers or benches directly under the display which will prevent the use of a lift Reasons to access the display include but are not limited to the following Installation and maintenance Changing of signage and advertising panels Cleaning Accidental damage and vandalism repair The following is a partial list of the tools needed to install your Myriad Mercury16 Display Personal or platform lift or scaffolding Hammer drill and 3 8 masonry drill bit Electrical extension cord Sockets and ratchet wrenches 1 2 and 9 16 1 or 2 Phillips screwdriver Tape measure Carpenter s level Pencil Hammer The Myriad Mercury16 Display requires a mounting framework of Unistrut channel to hold it away from the mounting surface This allows for cooling draining and placement of power cords so they are hidden behind the display For rough surfaces and exist ing installations utilizing surface mounted electrical boxes brack ets are supplied that extend this framework a few inches from the mounting surface Keep in mind that the horizontal distance between Unistrut needs to be held within 0 25 error not to accumulate The vertical distance between the anchors is critical as well as these or the brackets they support must line up with Figure 1 8 1 7 1 Corner Mounting at an angle the slots in the Unistrut The vertical distance between brackets needs to be in multiples of approximately 24 3
7. display If the problem still exists check the Ethernet cable connecting to the Ethernet card in the malfunc tioning row See How To Check Cable Connections Ethernet or How To Change a Row Controller Ethernet Card 2 4 2 4 Troubleshooting Software Computer Problems This section is intended for use in troubleshooting failures associ ated with the software or computer portions of the display system It is intended to address common failures in the normal operation of the display in reference to data transmission and configuration issues The Software Computer Problems section is subdivided into segments that describe the problem and provide the possible solution The user can use this section to identify the problem and then cross reference the DisplayLink Software Manual for useful tips on rectifying the problem Problem Computer functions normally but will not send data to the display Solution Under the Settings option bar in the main DisplayLink screen check to ensure that a check mark is next to Display Connected Without the check mark for the connection to the display the computer will not send any data Problem Animation sequences begin to load display briefly then disappear Solution Ensure that the setting of Loop Forever is set in the animation sequence designer window Problem Animation sequences or graphics are fuzzy or not well defined when shown on display Solution Check to ensure that the
8. display settings of the comput er monitor have not been changed The correct settings for dis play area are 1024x768 Problem Text graphics or animation sequences appear correctly on the display but are negative images in the Active Display win dow Solution The display settings are set to the incorrect amount of colors in the configuration The correct setting is 65 536 colors Problem Animation sequences begin to load then an Error Sending Packet message is displayed Solution Ensure that the setting of Loop Forever is set in the animation sequence designer window Problem DisplayLink opens correctly but there is nothing in the Library Solution It is necessary to re load the backup software provided with the system Insert the program CD and follow the instruc tions on the screen Problem Sports template for any given sport does not function correctly because data is not being transferred form timing sys tem Solution Check the Settings option bar in the main DisplayLink screen under Com Port Interfaces to ensure that a timing system is enabled Ifthe com port is enabled and data is still not being transferred close down all programs remove the connection to the timing system from the computer and restart the DisplayLink computer 2 5 2 6 How To 3 1 Check Power at the Display 3 2 Removing and Replacing An 8x8 3 This section provides a step by step procedure outline to address rep
9. from the scoreboard chassis to expose the back of the circuit board Notice the orientation of the 8x8 The power connectors are located closest to the bottom of the board when installed It is necessary to reinstall the board with the proper orientation to ensure proper function Step 4 Disconnect the power cable from the 8x8 The power cable is the white connector with 4 wires coming out of the back The power connector is fit tightly in its housing do not pull on the wires to get it out of its seat Once removed the power connector can be left to hang out of the box until the replacement is ready to be installed Step 5 Remove the data cable connectors from the 8x8 The data cables are large flat gray cables with a small red stripe or dots on one edge Take note as to the direction the cable is coming from and the corresponding location of the connector mate Notice also where the red stripe is on the connector in reference to its place ment on the 8x8 The red stripe is located furthest from the con 3 1 3 3 Change a Row Controller Ethernet Card 3 4 Check Cable Connections 3 4 1 Ethernet 3 4 2 Power nection of the power receptacle and closer to the outside of the board It is also important that when removing the data connec tor from the board a pulling motion should be used that does not strain the cable and that enables the connector to be removed without bending the pins on the board Step 6 Reassemble the
10. in Europe of the Myriad Mercury16 power cord NOTE Electrical conduit and wire nuts not provided by Colorado Time Systems Use copper conductors only For supply conntec tions use wires suitable for at least 75 C WARNING This procedure must only be done by a qualified elec trician or CTS personnel and must be done in accordance with the National Electric Code NEC or the applicable local and national electrical codes Each Myriad Mercury module line requires 2 Amps per individ ual box with the maximum of 4 boxes wide Where the display is larger than 4 boxes in width additional circuits must be installed to accommodate the remaining columns of boxes In essence a dedicated 20 amp duplex is required for every two rows by four columns of the Myriad Mercury Board We recommend that the electrical outlets used in a Myriad Mercury system are on separate dedicated circuits Refer to Figures 1 1 and 1 2 Also it is strongly recommended to install a single throw master circuit breaker that will supply power to all of the individual duplex box circuits The guideline for installing this breaker for amperage rating is to multiply the number of dedicated circuits going to the scoreboard by a factor of 20 For example A display that is 4 boxes wide and 8 boxes high requires 4 dedicated circuits Multiplying these 4 dedicated circuits by 20 amps would render a total of 80 amps for the master breaker These duplex box circuits
11. on the Active Display Window At this point the slide show will begin to load and auto matically transmit the data to the display If the slide show dis plays correctly then the system is functioning correctly Ifan error occurs note what message is displayed for further reference and consult the section Troubleshooting Software Computer Problems 2 3 2 3 Troubleshooting Display Failures This section is intended for use in troubleshooting failures associ ated with the display unit itself not software related items It is intended to address common failures in the normal operation and maintenance of the display in reference to hardware and connec tivity issues The Display Failures section is subdivided into sec tions that describe the problem and provide the possible solution The user can use this section to identify the problem and then cross reference the How To section for useful tips on rectifying the problem Problem Display is blank Solution Ensure power to the display is turned ON See How To Check for Power at the Display Problem Computer functions normally but will not send data to the display Solution Check to ensure that the Ethernet cable is connected properly at the back of the computer Proper connection of the cable includes an Ethernet T and an attached terminator If the cable is connected simply by being plugged into the computer without the T and terminator the display will not receive appr
12. should have individual G F I panel mounted breakers as well as be inaccessible to vandalism As with other microprocessor controlled products the Myriad Mercury Display is sensitive to noise on the AC power line 1 1 1 2 Data Conduit and Locations 1 3 Structural 1 4 Visibility ER CO JET LI Es LU EIS JUL tno Newbury Natatorium MEN S cog METERS FREESTYLE EWEHT HEF VONHERTH _ RICHARDSON RICHEY OO Es LALALALALALALALM DDD JO DO 001 Emu Lu 1212437 a HORTON O CONHER ANDERSON o MACDONALD Single gang J Box with blank cover for T 5 LAL OO CI 4 Fu u ee ml JO LN E OU 20 LI 4 Figure 1 1 Ensure that other electrical devices especially those containing or using motors are not placed on the same circuit as the scoreboard system At times when the scoreboard is not in use it is recommended that all electrical power be shut off to the boards at the breakers This procedure reduces the risk of damage to the boards in the event of power surges and other electrical hazards basse Figure 1 2 Two data cables of approximately 3 8 diameter each must be run to the finished display A 1 conduit from the nearest 12 x 12 wall box see our Architectural Guidelines to an outlet box at the lower left corner of the display should be sufficient for this pur pose However if more than four 90 degr
13. sports timer Once a particular data type is selected to be displayed the software automatically sends it to the data trans port system This system is comprised of an Ethernet card and its supporting software components Data is automatically ren dered into the correct transmission format and sent to the display 2 1 2 Connectivity Connectivity is simply considered to be the data transmission cabling responsible for connecting all of the system components together There are however many different types of cabling which serve various functions in the system First to be noted is the coaxial cable that connects the PC to the Wall Plate This cable is a short extension of the permanent cabling that is con nected to the display through conduits in the facility The end of the cable that is connected to the display exits a small wall box mounted to the wall near the display Inside the display the end of this cable connects to the first Ethernet card located in the bot tom left Display Module Box 2 1 2 1 3 Display From this point moving upwards in the first column of the dis play small sections of this cable type connect all subsequent Ethernet cards in each row Another component of the data con nection architecture is the ribbon cables located inside all of the Display Module Boxes These ribbon cables connect the Row Controller to the first 8x8 in each row as well as all 8x8s to each other The next set of cabling is the powe
14. 6 inches and not more than 48 inches Start by locating where you want your Myriad Mercury16 Display Mark where you want the right left or center as well as the top of your display Use these marks to start installing the framework using the MK 9s as shown in Figure 1 3 First install a TOP U bracket in desired starting position using the anchors as shown Attach a length of Unistrut to this bracket using a bolt washers and lock nut as shown Next locate mounting position of bottom U bracket by lining up the Unistrut channel in a verti cal position with the level Mark the location of the bracket with the pencil then install bracket as shown It is important to note that the bottom U bracket should not be visible from below so leave approximately 10 from lower edge of the Unistrut protruding past the mounting bracket After bottom bracket has been installed temporarily bolt the channel into place Position and mark locations for all remaining U brackets until entire length of channel is supported Remove Unistrut channel from Top and Bottom locations then install brackets in previously marked positions Once all brackets are installed reinstall the channel and secure to all mounting bracket points Mount the other lengths of Unistrut in the same manner using the first installed piece of Unistrut as a guide for the horizontal placement of all the other Unistrut Figure 1 4 Corner mounting the Myriad Mercury Display require
15. 8x8 connections in reverse order as when removing them Start by connecting the data cable connectors Be aware of the polarity designated by the red stripe on the cable and ensure that all of the pins on the board and the holes in the connector line up correctly Install the power connection making sure that it is seated properly The power connector only fits on one way due to its construction with a built in key outline Place the 8x8 back in the module box and install the 4 retaining screws Step 7 Reapply power to the scoreboard and test for correct func tionality Step 1 Remove the first two left most 8x8s of the malfunctioning row Remove from chassis and disconnect all interconnection wiring Step 2 Disconnect all of the interconnection wiring at the row controller including the Ethernet connections Step 3 With a 41 Phillips head screwdriver remove the 4 screws that hold the row controller into the Module Box chassis Remove the row controller and Ethernet card from the chassis Step 4 Disconnect the tie down band that holds the Ethernet card in place At this point replace the malfunctioning compo nent the Row Controller or the Ethernet card Step 5 Replace the tie down band Step 6 Replace the Row Controller and Ethernet card in the chas sis Re attach the boards with the mounting screws Step 7 Reconnect all of the interconnection wiring at the row controller including the Ethernet connections Step
16. Connections 3 2 34 1 ElheMeliana ee 3 2 3 4 2 POWer aan een 3 2 SAS Dada 3 3 4 Technical Support Glossary of Myriad Mercury 16 4 1 Display Board Definitions Myriad Mercury Mercury Sun Series Environment Myriad and Mercury Environment Mercury Sun Series Electrical Electrical International Input and Output Connections Installation Symbols Specifications Temperature 0 C 50 C Humidity 90 non condensing Altitude 0 to 3000 m Temperature 10 C 70 C Humidity 90 Altitude 0 to 3000 m Supply Voltages US AC Supply 115 VAC 10 2 5A per module 50 60Hz AC Supply 230 VAC 10 1 3A per module 50 60Hz Ethernet Link Input Output 5V SCBD Port Input RS 232 12V This product is intended to be used in an indoor or outdoor envi ronment When the display is operated in the US it must be used in accordance with the National Electric Code When the display is operated elsewhere it must be used in accordance with all appro priate national and local electrical codes and regulations for the country of installation The AC power cord should not be accessi ble during normal operations The Myriad M 16 series of displays must be used with a grounded outlet This equipment is intended to be connected to a circuit protected by a ground fault circuit interrupter when used out doors or near a pool This product is equipped with a 3 wire gounding type plug
17. Mail Tech Support at service colotime com The CTS Web Page http www colotime com 4 1 o In Colo nados TIME S STEMS ZN
18. Myriad Mercury Display Manual y We co orados lt TIME SYSTEMS MS 1551 E 11th Street Loveland CO 80537 800 279 0111 www colotime com F853 Rev 0100 Notice The information contained in this document is subject to change without notice Colorado Time Systems makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Colorado Time Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without prior written consent of Colorado Time Systems Acknowledgments Microsoft is a U S registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation CorelDRAW is a trademark of the Corel Corporation InstallShield Express is a registered trademark of Stirling Technologies Inc Unistrut is a registered trademark of Unistrut Corporation IBM is a registered trademark of IBM Corporation Epson is a registered trademark of Epson America Inc Contents Preface Table of Contents ema i CE UL Information re ii Introduction essas ech sea a iil List of Illustrations cooooconncnnonononococononononacononanos iii 1 Architectural Specifications
19. airing the Myriad Mercury display system Once a problem has been identified in one of the troubleshooting sections the fail ure can be associated to one of the following procedures to provide a remedy Please read each of the following instructions pertain ing to the problem completely before proceeding with any opera tion Determine if there is actually power being supplied to the outlets This may be done by plugging a lamp or another 115VAC electri cal device into the outlet to see if it functions If no power is being supplied check breakers or contact facility maintenance or a qual ified electrician Caution The pins located in the back of the 8x8s are easily dam aged if improperly handled Turn OFF Power To The Scoreboard Before Proceeding Step 1 Provide a means to reach the malfunctioning 8x8 Usually devices to do this are a lift of some sort scaffolding or in specific incidents a ladder Note Ladders are not recommended due to the fact that they CANNOT be leaned on the face of the scoreboard to reach 8x8s in the middle of the board They are also more difficult to work from when replacing an 8x8 Facility main tenance generally has some sort of apparatus that would be well suited to address this situation Step 2 Using a 1 Phillips head screwdriver remove the 4 screws holding the 8x8 in place Make sure that the 8x8 assembly does not fall out of the box after the screws are removed Step 3 Remove the 8x8
20. as of these screws on hand as they may be lost damaged or misplaced This type of signage is simply a sheet of plastic the width of the display that mounts with screws the same fashion as the face 1 5 1 11 Signage and Cosmetic Attachments 1 11 1 Box Signage 1 11 2 Freestanding Signage 1 11 3 Fitting Vinyl Clad 1 11 4 Missing or Damaged Screws 1 11 5 Hole Plugs plates Attach loosely to allow slight shifting to the screws The type of signage is L shaped bent vinyl clad aluminum that is attached to the edges of the display boxes using self tapping screws nuts and bolts or some other means of attachment suit able for the given application The display may use L or C shaped bent vinyl clad to trim the display to the same width as an existing 4009 scoreboard This part will be used ifthe Myriad Mercury16 Display is being installed in conjunction with a 4009 scoreboard module display Replace using supplied extra screws as needed Upon completion of an installation verify that all external 1 5 holes have a hole plug Customer is supplied a few extra plugs for this purpose Troubleshooting the System 2 The following section is intended to assist the customer in the event that a problem arises with the Myriad Mercury Display The following areas will be covered to assist in the troubleshooting procedure Theory of operation What to Do First Troubleshooting Display Failures Troub
21. ee angles are used a larger diameter conduit is required Each Myriad Mercury Display module 8 x 32 pixels including the Unistrut framework weighs approximately 15 lb The sup plied wall anchors are intended for flat wall mounting on concrete brick or cinder block walls Other wall types can be accommodat ed upon request Consult your sales representative for more infor mation Many factors must be considered when determining where to mount your Myriad Mercury Display Factors include but are not limited to the following 1 5 Accessibility 1 6 Tools Required For Installation 1 7 Structural Framework Note For supply connections use wires suitable for at least 75 C Connect only to a circuit that is protected by a ground fault circuit interrupter GFCI Location of viewer Location of bleachers fans and athletes for sporting applications Location of display operator Location of obstacles such as columns diving boards traffic foot and automotive HVAC conduit Location and direction of lighting Location and direction of sun and shade for outdoor applications Type of backdrop i e a bright backdrop such as large windows may cause eye strain You will want to consider the accessibility of your Myriad Mercury Display This generally requires the use of a personal or platform lift Will the lift fit through any doors required to get to the display Are there any obstacles such as
22. eir proper locations AC power uses the daisy chain distribution concept The left most module in each line is supplied with a standard three prong plug electrical cable The AC power will daisy chain to the other boxes in the row using cables supplied with the boxes DC power will run from each power supply one per module to the four 8x8s in that module using a cable supplied with each box For all intents and purposes data is defined as electronic instruc tions sent to the receiving peripheral devices The following is a list of subsystems and the functions associated with each Transmission Data is transmitted using standard RG58 AU coaxial cabling DisplayLink Computer Data is transmitted from the computer to a receiving Wall Plate Wall Plates Data is input into a wall plate and cabled from there to an outlet box at the display location It is then connected to the Ethernet cards in each box in the left column Ethernet Card Each row in the display has an Ethernet card to receive transmitted data This card is located in the left most position in the first box of each row PCB to PCB A 40 conductor ribbon cable is used These ribbon cables are polarity sensitive and must be installed accordingly Orientation Each faceplate PCB assembly must be oriented so that the power connector is toward the bottom Screws Each faceplate needs to be secured with four of the sup plied screws Customer Service will have extr
23. et box locations in standard board configuration hidden features drawing 2 1 2 Outlet box mounting variations drawing 3 1 3 Display mounting structure exploded view drawing 4 1 4 Display mounting and anchoring drawing 5 Tables Section 1 T1 Theory of operations divisions table 6 Architectural Specifications 1 Colorado Time Systems Myriad Mercury Boards are designed to operate on typical 115VAC 20 Amp electrical outlet power using standard Ground Fault Interrupt panel breakers G F I These outlets are to be installed according to National Electrical Codes and Local Ordinances Branch Circuit Connection This product has been designed to allow it to be installed using a fixed wiring method Fixed wiring can be accomplished by connecting standard electrical con duit to the knock out provided in the back of the display Remove the strain relief from the existing power cord and pull one foot of cord inside the enclosure Cut and discard the remaining length of power cord Remove about 6 inches of the outer cable jacket and strip all three wires black white and green or blue brown and green yellow in Europe as appropriate for wire nut termina tion Wire nut the branch circuit hot wire to the black wire of the Myriad Mercury16 power cord Wire nut the branch circuit neu tral wire to the white wire of the Myriad Mercury16 power cord Wire nut the branch circuit ground wire to the green wire or green yellow wire
24. fy operation Once the halves have been re installed the system component should power up normally If it does not replace the harness it is con nected to The data cables are large flat gray cables with a small red stripe or dots on one edge Take note as to from which direction the cable is coming from and the corresponding location of the con nector mate Notice also where the red stripe is on the connector in reference to its placement on the 8x8 The red stripe is located furthest from the connection of the power receptacle and closer to the outside of the board Step 1 Remove the data cable connectors from the 8x8 s It is important when removing the data connector from the board a pulling motion should be used that does not strain the cable and that enables the connector to be removed without bending the pins on the board Step 2 Replace the malfunctioning component Step 3 Re seat the data cable on the connector block pin assem bly Ensure that all ofthe male pins are correctly aligned in the pin slots of the female Step 4 Verify operation of the replaced component by sending data to the display 3 3 3 4 Technical Support 4 For technical support with Myriad Mercury Displays and DisplayLink not answered by this manual or the on line help sys tem contact Colorado Time Systems Customer Service CTS Technical Support may be reached by Phone 800 287 0653 or 970 667 1000 Fax 970 667 0988 E
25. leshooting Software Computer Failures 2 1 Theory of operations Note It is not feasible in the scope of this guide to examine every low level component that comprises the system only a gen eralized overview of the complete system will be offered To enhance the understanding of the operation of the display it is easiest to examine the system by breaking it down into three dis tinct divisions which are computer display and connectivity These three main divisions can then be broken down into compo nent subsystems The hierarchy of the system divisions and sub systems are presented in Table T1 Notice that some of the com ponents of each system are identical or can be grouped in more than one category Operating principles as they relate to the Myriad Mercury Display system will be covered according to this hierarchy Display Data Receive Row PC to Display Data Transport Data Inter Display Rows E Poner Regulation Inter Display 8x8 Table T1 2 1 1 Computer The DisplayLink computer is responsible for instructing the dis play to show user defined data It accomplishes this task in two parts creating software generated images and data and transmit ting that data to the display The initial stage in the creation of the data is to determine what is to be presented Data can be pre viously created animation sequences on the fly instant messages or timing data exported from a peripheral device such as the CTS System 5
26. o priate data See also How To Check Cable Connections Problem Display is in RESET mode but one of the rows repeat edly flashes ON then OFF Solution Shut off power to the display wait 10 seconds then reapply power Repeat until row initializes If row refuses to ini tialize see How To Change a Row Controller Ethernet Card Problem Display is functioning correctly but a line of pixels is OFF or constantly ON Solution Note where the error is located on the display Remove the 8x8 from the display leaving it physically connected in the location of the beginning of the problem Check the ribbon cable connections coming from the previous board and the one that goes to the removed board See How To Remove an 8x8 and How To Check Cable Connections Problem Display is functioning correctly but a whole row is blank Solution Turn OFF power to the display and check to see if the row RESETS If it does re send data to the display See How To Check for Power in the Module Box Problem Display is functioning correctly but a row locks up and does not show changing data Solution Turn OFF power to the display and check to see if the row RESETS If it does re send data to the display See How To Check Cable Connections Ethernet Problem Display functions correctly but one row does not dis play data only the reset codes Solution Turn OFF power to the display and RESET the row Re send data to the
27. r transmission series There are two types for this cabling standard power cables such as those found when plugging in your computer and power Y adapters This first type standard power cables connects all of the power supplies in the display unit to a power source AC wall outlet The power Y adapters connect all other components of the display system to the power supply Components connected to the power supply include row controllers 8x8s fan units and resistors The display is defined as the integral system of all parts compris ing the viewable scoreboard apparatus The display is mounted to a wall in a facility and is separate from the control equipment Components for the display contain but are not limited to mod ule boxes 8x8s row controllers fans resistors power supplies power cables and power Y adapters Ethernet cards firmware mounting hardware and optional equipment such as the HWPM 110 or HWPM 220 The display may for the sake of simplicity in explanation are comprised into the power and data divisions Since each row in the display is inherently identical the operation of only one row will be detailed Information presented about this single row can be replicated for every line of the display regardless of size The first division of the display is power regulation and distribu tion Power is supplied from an AC power outlet provided from the facility Power is input to the power supply in the left most
28. s a special sub framework designed for each installation Consult your sales representative for assistance and more information The display is designed for modular installation The modules 8 x 32 pixels are all interchangeable with the exception of the left modules of each row which house the controller and have power cords exiting their chassis Now you need to mount the boxes that house your display elec tronics Starting at the bottom left of your framework attach a row controller box to the framework using the supplied bolts 1 4 1 8 The Modular Concept 1 8 1 Attachment of Boxes 1 9 Cabling and Connections 1 9 1 AC Power 1 9 2 DC Power 1 9 3 Data 1 10 8x8s and Faceplates washers and spring nuts Refer to Figure 1 4 Use a level to keep the box both horizontally and vertically straight Mount the rest of the bottom row in the same manner keeping the boxes level and snug against one another Mount the other rows of boxes by simply stacking them on top of the row beneath and using the supplied bolts washers and spring nuts There is no need to level these boxes but you do need to keep them snug against each other and the row below NOTE Be sure you mount the correct boxes in the correct loca tions The left most column of boxes has a standard power cord and plug exiting at the left rear All boxes not in the left column are the same and do not have a standard power cord Be sure all boxes are mounted in th
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