XFINITY Home - BrandsMart USA
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1. XFINITY HOME SECURITY CONTROL ENERGY CONIROL USER MANUAL xfinity the future of awesome WELCOME TO XFINITY HOME You can t always be at home but you never have to be far from it Get peace of mind with XFINITY Home the total home control solution that simplifies your life Which XFINITY Home service do you have e Y 5 XFINITY Home Control XFINITY Home Secure If you have a Hub from XFINITY Home If you have a Touch Screen Controller this User Manual will help you from XFINITY Home download get started right away your user manual here comcast com XFINITYHomeSupport CONTENTS SYSTEM amp SERVICE SPECIFICATIONS Quick Start Guide WEB ACCESS Introduction Signing In Website Summary Tab Cameras Viewing amp Capturing Live Video amp Snapshots Viewing Captured Images Managing Thermostats Scheduling Thermostats Managing Lights Viewing History Reports Managing Contacts Managing Rules amp Modes Commonly Used Rules 0r MOBILE ACCESS Introduction Home Screen amp Modes Cameras Lights Thermostats History BROWSER REQUIREMENTS Supported Operating Systems amp Browsers Notes QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport or scan QR code Standard data charges apply Check with your carrier SYSTEM amp SERVICE SPECIFICATIONS The2. How To Videos at comcast com XHControlSupport QUICK START GUIDE Find a workspace for your XFINITY Home Starter Pack near your Internet router then follow the steps below CONNECT HUB Locate Hub Components Connect Ethernet Cable WAN Plug the Ethernet cable into the port labeled WAN on 3 the back of the Hub Then plug the other end into any available port on your Power Cable Ethernet Cable Ethernet Cable Internet router Connect Power Cable Check Internet Connection Plug the power cable into The front of the Hub will go the port labeled Power oae through a series of red yellow on the back of the Hub Connection and green lights Wait until Then plug the power cable SUE the Connection light is into any power outlet not blinking yellow and the controlled by a light switch Hub Power light is solid green This may take a minute 0 9 9 9 9 c9 GO ONLINE TO ACTIVATE AND INSTALL DEVICES Follow online Setup Guide To begin go to xfinity com xhactivate QUESTIONS Learn more and watch How To Videos at co
3. Tool Ciment Thermostats Saved Pictures amp Videos did Tool Saved Pictures and Videos Feet Dor Lights To Living Room Light Bared Pic Toon i iia Foyer Liga Lights Light Tool Buches Lego cd VOD y History Tool CUES 8 Tapas r2 Mon CUOI T 10 43504 Man OVEN 10 05944 Web Access continues on next page Cameras Displays live video and if you have Enhanced Video Monitoring enables you to capture still pictures or video clips from cameras installed in your home Live Video Frent Door Viewing amp Capturing Live Video amp Snapshots To view live video from the cameras attached to Live Video your system and if you have Enhanced Video Monitoring service take snapshots or videos click View Live Cameras cr click Cameras gt Live Video on the toolbar One of the cameras is displayed as live video The other camera views not live video are shown above it 1 Click an image above the video to view live video from that camera 2 If you have Enhanced Video Monitoring take a snapshot with the currently selected camera by clicking Take Picture 3 If you have Enhanced Video Monitoring take a video clip about 15 seconds with the currently selected camera by clicking Take Video Clip 4 To delete snapshots or video clips select one or more check boxes and click the
4. Who did my kids bring home with them Keep an eye on who enters your home Take a picture of the back door when it opens while you are away Was a restricted cabinet opened Use our Door Sensor to help you be in the know Receive a text message when your restricted cabinet opens every day Look after your pets when you re away Are they behaving while I m at work Check In on your dog s activities with our Camera and Motion Sensor Take a picture of your living room when motion is detected and receive it by email between 9am and 5pm on weekdays Did the dog walker come while was out Know exactly when your dog was let out with our Door Sensor Receive a text message when your front door opens between 9 50am and 4 15pm on weekdays Get a text message or have a video clip automatically emailed when your door is opened How long was the plumber in my home Keep track of hours spent by contractors in your home with our Door Sensor Receive a text message when your front door opens or closes between 8 30am and 4 30pm Web Access continues on next page QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Did my babysitter have friends over Use our Camera and Door Sensor to be in the know Take a picture of your front door when it opens while you are away Enjoy the convenience of automated lighting You can associate these types of rules with the Home Mode on your Subscriber Portal
5. to turn lights on quickly and easily How can I ensure my home is always well lit Always return from work to a well lit home with our Light Switch Schedule your lights to turn on at sunset and off at sunrise every day How can I save energy with everyday activities Use our Light Switch with Dimmer to automate how much energy you use Turn on lamps during the day at a dim setting of 6096 Make sure your elderly family member is safe even when alone 4 Did they take their medication Use our Door Sensor to enhance your peace of mind Receive a text message when the medicine cabinet opens every day Did they get up When you re not there know that all is well with our Motion Sensor Receive a text when motion is detected in the bedroom between 6am and 1Opm every day QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport 02 MOBILE ACCESS The XFINITY Home app allows you to access a core set of control system functions using your iPhone iPod touch iPad or Android mobile device To launch the app tap the XFINITY Home icon on the Home Screen of your iPhone iPod touch iPad or Android mobile device 4 15 XFINITY HOME Modes Home Cameras Thermostats Lights Rules Note This app requires your mobile device to be connected to the Internet Apple the Apple logo iPhone iPod touch and iTunes are trademarks of Apple In
6. trash can Web Access continues on next page QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Saved Pictures amp Videos Viewing Captured Images To view captured images 1 Select Cameras gt Saved Pictures and Videos on the toolbar The Saved Pictures screen is displayed listing the pictures captured manually and automatically based on your rules 2 Click on an image to view the images captured in the manual or automatic session 3 Images that were captured manually have a camera icon next to the image thumbnail 4 o delete images select the check box for each captured image and click the trash can m Managing Thermostats The current states of your XFINITY Home Thermostats are displayed on the Main Screen To manage your thermostats 1 On the Main Screen in the Thermostat tool click View Thermostats OR On the toolbar click Thermostats Thermostats The current temperature appears on the left of the screen The unit of measure button on the right indicates whether the temperature is displayed in Fahrenheit or Celsius 2 You can click the unit of measure button to toggle the display between Fahrenheit or Celsius 3 On the top of the screen you can click Cool Heat or Off to set the mode 4 You can click Fan to turn on the fan continuously regardless of whether the heat or air condition
7. visit comcast com XHControlSupport Make sure your home is under control when you travel You can associate your travel rules with the Vacation Mode on your Subscriber Portal to turn them on quickly and easily Does my home help discourage intruders when away Use our Light Switch to make it appear as if you re home Turn on your lights at sunset and off at sunrise every day when you are away Did my neighbor water my plants Use our Door Sensor to receive a text message when the back door is opened Be aware of home emergencies You can associate these types of rules with the Away or Night Mode on your Subscriber Portal to turn them on quickly and easily Did turn my curling iron off Turn off your curling iron every day when you leave the house Is someone trying to break in Be in control with our Window Sensor Receive a text message and emailed photo when a window opens Is there a dangerous level of carbon monoxide in my home Use our Carbon Monoxide Detector to receive a text message when your home reaches potentially dangerous CO levels QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Make sure your kids are home safe and sound Are the kids home yet from school When you re on the go use our Camera and Door Sensor to keep track of when they get in Record a video clip and receive it by email when your front door opens after 2 5Opm
8. Now choose which System Mode you would like to run right now Cool and Heat will use the schedules you just set up Schedule Off will continue with your existing settings without turning the Scheduler on When you re done click Finish You can change any of your settings by clicking Rules Rules and selecting the pencil icon 4 To learn more or watch our How To Videos visit comcast com XHControlSupport Web Access continues on next page QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Lights m P arus E fone B F a T Y E3 T oe EZ History m mom ES iT PEL Contacts For Rules LI Managing Lights The current state of your light settings is displayed on the Main Screen To manage your lights On the Main Screen in the Lights tool click Manage Lights OR On the toolbar click Lights Lights In the Lights tool you can turn the lights on or off and set dimming percentage if dimmable Viewing History Reports You can view reports of events based on a variety of criteria All history with tools to filter your results Mode changes Trouble events e Sensor activity Events within the previous 24 hours Select History on the toolbar and choose the report you would like to view Managing Contacts Contacts are the persons available to receive SMS or
9. a F i E nj 0000 Hi 00 0 0 Sel Eve Ep em blade DR deliraci scheduler ru Gamo bhas aad yee Bes pour ruri y ES A Lgs erp em ST Cancel x Corau Teu PSL ear ema g hio piat wil sans ard sup De IN BI JA ERE wae ana Sheep res Tiero Qed Tex c Terman dia gi e s Cod mama Scheduling Thermostats You can schedule your XFINITY Home Thermostats so they re automated for efficiency If you already have Schedule rules set up that tell your thermostats what time to turn on or off delete them first On the toolbar click Rules Rules e Choose each of the Schedule rules shown in the list Es inl thermostats and click the trash can icon To set up your Thermostat Scheduler 1 On the toolbar click Thermostats Thermostat Schedules 2 In the Wizard set your schedule using the grid by row Wake Day Evening or Sleep or column day of the week You can either select a single time of day per type or hold the Ctrl key on your keyboard to select multiple times at once 3 When you have finished scheduling times for each day of the week click Next You can now set your temperature for Cool and then Heat the same way you set your times 4
10. and Appliance Controllers or Light Switches 1 On the Home Screen tap Lights 2 If the light is Off tap the light to turn it On 3 If the light is On tap the light to turn it Off 4 If the light includes the dimmer function you can adjust its brightness by tapping the gear icon and then one of the boxes on the right Tap the top boxes to make the light brighter Tap the lower boxes to make the light dimmer Lights QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport 4 15 PN Thermostat 795 4 15 5 13 History E June 12 2013 New SMC Motion Clear New SMC Motion Motion Detected New SMC Motion Chaar New SMC Motion Motion Detected New SMC Motion Clear 5 02 11 23 AM Hin leery Thermostats The Thermostat Screen lists all of the installed thermostats in your home 1 On the Home Screen tao Thermostats lap the name of any thermostat to control that thermostat to turn off the thermostat to set the thermostat to Cool mode Tap KJ to set the thermostat to Heat mode lap the left arrow to decrease the temperature Tap the right arrow to increase the temperature 7 lap the button next to Fan to turn on the fan continuously regardless of whether the heat or air conditioning is active Click the button again to change it back to Auto so the fan come
11. c registered in the U S and other countries iPad is a trademark of Apple Inc App Store is a service mark of Apple Inc Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions 14 MOBILE ACCESS XFIMITY HOME Modes Home Lameras Thermostats Lights Rules 4 15 PM XFINITY HOME Ee Cameras Cameras Di Front Door d Li Vf Porch Living Room Home Screen The Home Screen gives you one touch access to all XFINITY Home features To change your system mode tao Modes on the Home Screen and select the new mode Learn more about modes on page 9 Cameras To view live video from your cameras 1 On the Home Screen tap Cameras 2 From the list tap the camera you d like to access The most recent captured image will appear 3 Tao Video to view live video QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport To view captured video clips or pictures from your y cameras if you have Enhanced Video Monitoring A Door RR 1 On the Home Screen tap History nm 2 lap the listing to view the captured images or Garage v Door 3 16 Closed video clips 215 Pad 3 15PM Lien Front Doar 11 34 AM Front Boor 11 33 AM Open 1 veces clip Mud Room Door 11 31 AM Lights The Lights Screen lists all of the lights connected to your system via Lighting
12. ect the Mode the rule applies to 5 Describe the rule 6 Click Save Remember not to set up Schedule rules in this screen Instead use the Thermostat Scheduler feature shown on page 7 To set an Event rule 1 Select a specific zone that will trigger the action or select the entire system 2 Determine what happens at the zone to trigger the action 3 Select the action the rule will take Depending on the action you may have additional items to select 4 Determine the time range and days of the week when the rule is applicable You can select Any Time to have the rule apply whenever the selected event occurs Select the Mode the rule applies to Describe the rule 7 Click Save To set a Non event rule 1 Select a specific zone to monitor 2 Determine the event that fails to occur during the specified time range 3 Determine the time day range when the rule is applicable 4 Select the action the rule will take if the specified conditions are met Depending on the action you may have additional items to select Select the Mode the rule applies to Describe the rule 7 Click Save Oo Web Access continues on next page 10 Commonly Used Rules Find out more great ways XFINITY Home lets you look after your home and family from anywhere You can set up these helpful rules on your Subscriber Portal To learn how refer to the steps in the previous pages or
13. email communications from your system 1 In the Rules and Modes tab click Contacts for Rules 2 Click Add Contact to add a new contact 3 Click Z to modify a contact A Click to remove a contact from the list Note that alerts set up under Rules will be sent to all your recipients and cannot be delivered to only select individuals in your list Lr CANTIN Ac AN nme ommo Web Access continues on next page QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Rules amp Modes E T Whet Bind of Rube e reri Managing Rules Rules are flexible methods for generating a variety of system actions such as sending an SMS or turning on a light whenever something happens under your specified circumstances manage rules click Rules and Modes on the toolbar The Rules screen is displayed To add a rule click Add Rule and determine which type of rule you d like to configure Schedule Actions occur regularly at specified times dates and date ranges without regard to an additional event e g every day at 3 00pm Event Actions occur when a specified event occurs e g a sensor is triggered Non event Actions occur when an expected event does not occur For example send an SMS notification if the front door does not open between 3 30pm and 5pm on Monday through Friday wh
14. en the kids are expected horne Modes Modes should be used as foundations for various rules associating rules with each different mode will turn those rules on when that mode is active To manage Modes and Rules refer to the following pages Once you have set up Rules to work with a specific mode you can change to a different mode by clicking the mode header Modes allow you to set a status for your XFINITY Home system Four mode options exist e Home This is the default status until you change it Away Your home is not occupied Night Your home is occupied and everyone has gone to bed Vacation Your home will be unoccupied for an extended amount of time while you are traveling QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport What Karel af Rule Poem fen He Tm gen Tu D a Pucca RED EI Fr E 8 Ts camp metes m o e L igi karain T Hiie To set a Schedule rule 1 Determine the start time for your schedule Check the box if you would like to add an end time 2 Determine if you want the schedule to repeat during the set times and then click the applicable days 3 Determine the action the rule will take Depending on the action you may have additional items to select 4 Sel
15. ing is active Click Fan again to change it back to Auto so the fan comes on only when the heat or air conditioning is active 5 You can click Hold to maintain the mode and temperature settings and ignore any programming configured on the thermostat device Web Access continues on next page QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Let s Get Started Ihi wie wd hys TUER ma ore on yeur iore scia cir Bp ini db Worried Xia 2n Tib udi Ta xu par Sors MIHI deb WORLD Te MEI RTT 504 FERAT IPSE EHE Tribe STE RES COP OE al sane acs OE erant AJ TOR DERTES WIE BE ITAA Vrickh Fij Puer b Sigii Cee Sat fl E Your pna ci FECE Tua d ian eee OF rite bei bm poet rin CHASE Arar Heyn Conk Tie bariera i 000o s j 0000 0000 E Deed Seti Bin ST lames pt om any cmt EFEFEF HFE Te CUm HFE Sr ge mu Coie hd eripe riora Sa PES Din permit eed Eh anim d rur am 2 nma RE F i 0000 0000 00060 i 0000 ft Tesi C lost patinga B in tee Ty vns opa ram Dra dy CO Dt b ge Bek DTE TE COH eee aen mre Dev cd erga era Phat peren e han n
16. mcast com XHControlSupport O1 WEB ACCESS Access your interactive home control system through your personal secure Web page Check the status of your home schedule your thermostat watch live video of your home view video clips and pictures change settings and much more from anywhere you have Internet access XFINITY HOME SECURITY CONTR ENERGY Mein Senna Cierny n Wu Sensors Win 1 Saved Pictures amp Vide OS zs c E EN ie Paar M iesu em Rams Flash WEB ACCESS xfinity Sign in with your Comcast ID Signing In To sign in to the Subscriber Portal Dont kw your email or uena 1 In a Web browser go to Forget your password xfinity com XHPortal to access your Mida Subscriber Portal Ay 2 Enter your Comcast ID and Password If you do not have a Comcast ID you can easily set one up at xfinity com XHPortal V acabosk Contec ner mopped Ke Eia Sanity product Learn more Website Summary Tab The Summary tab provides a snapshot overview of your entire system From this page you can view general status information about your home and your control Systern and access various tabs to change system settings Toolbar XFINITY HOME SECURITY CONTROL ENERGY Cameras Thenmcsisis Lights Rules di Setlings Modes Status Header Sensors Tool Camera
17. s on only when the heat or air conditioning is active 8 ap the button next to Hold Temp to maintain the mode and temperature settings and ignore any programming configured on the thermostat device N CI History View a log of events that have occurred in the system 1 On the Home Screen tap History 2 Scroll to view previous events 3 see events from previous days select the day from the top of the screen QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport BROWSER REQUIREMENTS The Subscriber Portal supports the following browsers Internet Explorer 8 0 or later Firefox 16 or later e Chrome 23 or later e Safari 6 Adobe Flash is required Notes QUESTIONS Learn more and watch How To Videos at comcast com XHControlSupport Copyright O 2013 iControl Networks Inc All rights reserved iControl iControl Networks Powered by iControl and the iControl logos are trademarks of iControl Networks
18. table below details the features that are included with your XFINITY Home Control package Remember to order any of the add on features or to upgrade your service simply call 1 800 XFINIT Y XFINITY Home XFINITY Home Control 100 Control 150 Core Services No Term Contract Required Remote Access from Computer Tablet and Smartphone Real Time Email amp Text Alerts Web Portal Lighting Appliance Control Thermostat Control Carbon Monoxide Monitoring Live Video Monitoring Add On Features Enhanced Video Monitoring 6 95 month Free XFINITY Home app XFINITY Home Warranty Plan Self Installation Option 4 95 month Available 6 95 month 4 95 month Available EcoSaver EcoSaver is a new technology that learns your heating and cooling preferences to save energy while keeping you comfortable Learn more at comcast com EcoSaver Control Visit comcast com XFINITYHome to find out how to get an easy to use Self Installation Kit for add on equipment so you can have your home under control in no time Additional equipment purchase may be required depending on Starter Pack Thermostats EcoSaver and Carbon Monoxide Detector not available in all multi dwelling unit locations One indoor outdoor camera can be substituted for the thermostat in Secure 350 plans Requires purchase of XFINITY Carbon Monoxide Detector Visit comcast com XHControlSupport for more details QUESTIONS Learn more and watch
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