Owner´s manual Hybrid/24
Contents
1. Owner s manual gt Hybrid 24 Contents 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 10 0 11 0 12 0 13 0 14 0 Introduction Important information Your A2B Understanding your A2B Battery use storage and disposal Important pre ride safety information Maintenance Cleaning your A2B Troubleshooting Technical information Warranty and security details Disposal Maintenance schedule Owner registration 13 22 28 31 37 38 39 40 42 42 50 Owner s manual 1 0 Introduction Welcome and congratulations on buying your new A2B Hybrid 24 the electric bike that s taking transport in a whole new direction It s the new revolutionary way to get to work pop to the shops or just get some fresh air Compared to jumping in the car an ebike is a lot more fun easier to park and will reduce your fuel costs as well as your impact on the environment as you ll soon find out Hero Eco A2B Global Head Office Germany USA Hero Eco Ltd Hero Eco Ltd Hero Eco Inc 80 Coleman Street Reichenberger Strasse 124 207 9th St London EC2R 5BJ 10999 Berlin San Francisco CA 94103 www wearea2b com A2B Hybrid 24 is termed as A2B throughout the rest of this manual 2 0 Important information This owner s manual contains important safety performance and service information Please ensure you read this thoroughly before your first ride Your A2B should be fully assembled and the battery charged by your A2B dealer at the2. s hli back mi m 4 7 Switching between Odo amp Push the knob button to enter the menu Turn the knob untill odo or trip 10 11 appears Please wait the system confirms your selection automatically To reset trip F push the knob for two seconds once you are on the trip screen 11 18 O If you leave your A2B inactive for 10 minutes the system will switch off including lights and will go into sleep mode 4 8 Error Codes If an error occurs the warning sign will indicate that an error has occurred and one of the following error codes will be shown on the display 01 HARDWARE_Brake_SET Over current hardware 02 RECUPERATION Error regenerative braking 03 FAST_OVER_VOLTAGE Fast overvoltage 04 FAST_UNDER_VOLTAGE Fast undervoltage 05 SLOW_OVER_VOLTAGE Slow overvoltage 06 SLOW_UNDER_VOLTAGE Slow undervoltage 07 OVER_TEMP_135 Motor temperature over 135 C 08 OVER_TEMP_INT Over temperature controller 09 CORRUPT_HALL_VALUE Error motor signals 10 WRONG_HALL_ORDER Error motor rotatating direction Owner s manual 11 Not applicable 12 RECOVER VVHILE DR VE Reset while riding 131 OFFSET OVER LIMIT Current offset is over limit 141 OFFSET UNDER LIM T Current offset is under limit 15 TORQUE OFFSET OVER L M T Torque offset is ove
3. Avessaoou y 4sn pe uolsu ayods yayo Ayessaoou y sn pe no uni eIpei pue e1 e 40 WI 9aym Jedd pue 01 YOOYD alnssald ute asf 1snipy pe n pue aBeuwep s yo u syed ue O S 1 SU HL S VAA A gwesse 1u uoduoo uleu9 yeoliqni 9 ueg Aessasau ji soejdas eam 104 SJUBUOdWOD y99uO y uu 40 SMOIOS 2 YOOUD sued Ile uea 19300 08 8580 18 qtuu sse q uodulo2 43 pe uu1 9 Sulseo yeoliqni 9 uea o Buue q J9y9e1q woyoq junowag iessagau ji Se d i yociq uuolloq jo ed yOayD y uuy do Burua sey ep d pue queso y99uO iessagau ji aoejdau eam 40 JoyOouds axe epad ep d 9 quero ue O epad Buneaq apisul quero qui sse q uodulo2 H WU SA 19S XE A99YI 0 Josuas OY JO 974S Y 11 WU YOOYD y Bununouu p inoullA re Buisn sosuas pL ue O JO S aaym Ayessadou ji aoejdas Beuuep so s didpue1s yoouD a sadidpuejs ay jo sesejins Buipijs dadsa y10 uoisu dsns ueajo j 1 9 duuoo YAO 1uoij adid 1sod ajppes y ueg ppes uu s sieq pueu uo SA 19S YOOYD aess o u y Se d 1 pue s oe4o 104 slu uoduio5 09 ppes 1sod ppes uu s sieq pueu uueuj quu sse Ju uoduioo uoljedsul dais ON Owner s manual dousyioA 3Silel ds gzy au jo d le s ain
4. oeuns Buipijs 2 ds uoisu dsns ueajo j 1 9 duuoo YAO 1uoij uoljedsul adid 1sod ajppes ayeougn y ueg a ppes wajs sseqo pueY UO SA 19S YOOYD y Se d 1 pue syoes0 104 slu uoduio5 09 jppes 1sod ppes uu s sieq pueu uueuj iquv sse juauoduoo dais ON Owner s manual dousyioA 3Silel ds gzy au jo d le s ainjeuBbis eg Buluoljouny 40 yojims dols J0 OW YOUMS SALIQ ajeougn pue Buluonouni 104 jojs 1a yeq uo JapuijAo B pyool yoouD Ayessaoou J goe daijjsnipe sires apis ay Jo 944S 2 09 aBseyo pue lels Aoyyeq yoouD yepdn iewlJos Juano uni sapos 10119 2 Buluonouni Joy Aejdsip yOoyD UOIJOBUUOD 4991109 40 SJULO ALO YOY uess o u J oeyd l Jo ue o pue UOISOIIOD 40 sjoe UOD Bnjd yo uq uess o u J aoe das spu q Buyeyo sBunye iq Bulua sey Jodoid 104 soul yoo 9 wajs s eo111099 Ajquiasse jusuoduoo LL XXX ress o u y snipe Bunjes y Buiuonouni Joy wajsAs Buys yoouD SMAIOS 2 USJyBl waj s s BunuBi j pue1s apis yoes aBeBBn sajejd peng OL xox Kou rolH pue uonoun yeiq YOOYD y wy 40 SA 19S wajsAs YL1q YOOYD sseujyBI 10 wajsAs ayeiq uess o u ji jlo ayesg inss id yeiq 199y ress o u ji oeyd i sped
5. rim Damaged or worn tyres should be replaced immediately Take your A2B to an A2B dealer or a qualified bicycle mechanic to repair and or replace your tyres if necessary In the unlikely event of having a flat tyre you need to know the correct procedure for removing and re installing the front or rear wheel 7 7 Removing and re installing wheels Removing front wheel 1 Release the front hub quick release by rotating the quick release lever away from the hub until it is fully open 2 Turn the adjusting nut on the opposite side of the hub from the quick release lever ANTI CLOCKWISE until the nut and quick release lever body clears the safety protrusions on the fork tip 3 The front wheel can now be removed from the bike N Your A2B has a quick release front only hub for easy wheel removal and installation diagram 3 Please follow the instructions provided for the quick release mechanism to ensure proper use Failure to properly install this quick release front hub may result in the front wheel falling off while you are riding This could result in serious or fatal injury and or property damage lf you are uncertain about any aspect of the assembly and adjustment of your A2B ask your A2B dealer 33 34 Re installing front wheel 1 Position the wheel in the front fork so that the quick release lever is located on the left side of the front fork 2 Move the quick release lever to the OPEN p
6. 4 3 Any other matter in which it would be unlawful or illegal for Hero Eco to exclude its liability or to attempt such 41 42 Owner s manual 12 0 Disposal Hero Eco supports the professional disposal and recycling of our products In case of need please take your vehicle or vehicle components to a local disposal facility Our specialist dealer or customer service may support you with disposal Please call your specialist dealer or our customer service for this purpose If requested Hero Eco will carry out the disposal for you 13 0 Maintenance schedule To ensure the proper functioning and safety of your A2B related therewith you should have a service check carried out once a year however at least at the times indicated in the table Please contact an A2B specialist dealer for this purpose and have the vehicle checked routinely This also applies if you do not notice any problems or signs of wear and tear when using your A2B The check by your specialist workshop is documented in the following maintenance schedule Therefore please keep it in a safe place Checklist The following pages contain the maintenance tables checked by your A2B specialist dealer at the following times 1 Maintenance upon assembly 2 First inspection after 200 no later than after 300 km 3 Further maintenance every 2 000 km Maintenance upon assembly qnu ajesuqn pue junowag qnu esym u04 jo Aejd Buneaq y Suluolyouni 09
7. aoejdau eam 40 JoyOouds axe epad ep d 9 quero ue O epad Buneaq apisul quero qui sse q uodulo2 XXX H WU SA 19S XE A99YI aye d Josuas ay JO 974S 9 11 WU YOOYD y Bununouu p inoullA re Buisn sosuas EV N ue O 1o s aaym Ayessadou ji Se d i Beuuep so s didpue1s yoouD a sadidpuejs ay jo s oeuns Buipijs dadsa y10 uoisu dsns ueajo AjajyajdwoD YAO 1uoij XXX uoljedsul adid 1sod ajppes ayeougn y ueg ppes uu s sieq pueu UO SA 19S YOOYD aess o u y Se d 1 pue s oe4o 104 slu uoduio5 09 jppes 1sod ppes uu s sieq pueu uueuj iquv sse juauoduoo dais ON Owner s manual dousyioA 3Silel ds gzy au jo d le s ainjeuBbis eg Buluonouni 104 yojims dols J0 OW YOUMS SALIQ ajeougn pue Buluonouni 104 jo s u 11eq uo JapuijAo yoouD Ayessaoou J oe d insn pe spei aps Aiayeg ay Jo 944S 2 puowu ije 09 Bueuo pue lels s yeq yoouD yepdn iewlJos Juano uni sapos 10119 9 Buluonouni Joy Aejdsip y99uO UOIJOBUUOD 4991109 40 SJULO ALO YOOYD AKessasau J oeyd l Jo ue o pue UOISOIIOD 40 sj0ejuo9 Bnjd 00 uess o u J aoe das spu q Buijeyo sBunye iq Bulua sey sodod 104 soul yoo 9 Ul 1S S anup e2l119 quu sse zuauodwop LL r
8. ayeiq yo9uO S SSOQ DALIQ ue O wajshs ayelg quu sse 1u uoduioo 6 gt x x x gt x gt x yy wuy JO an llel p uusiueuo ui in j ie 9p ay uo SMAS YOOYO aess o u ji ysn pe juowysnipe uisiueuo ui snayjiesap yOouD aess o u y aoejdas uonsunj pue JO sijays 19 N0 pue p109 wajsAs in j iie 8p y99uO pue wsiueyootw un j ie1 p pue ue o ui 1s s in ie1 q qw sse 1usuoduoo 8 uess o u J aoe das Jo 1sn pe pue pe u Buli ls jo Zeyd yoouD pe u Buas uolnmo dsu dais ON 46 Further maintenance every 2 000 km XXX XXX gt x x x x lt qnu ajesuqn pue junowag qnu esym u04 jo Aejd Buneaq y Suluolyouni 09 Avessaoou y 4sn pe uolsu ayods yayo Ayessaoou y sn pe no uni eIpei pue e1 e 40 WI 9aym Jedd pue 01 YOOYD alnssald ute asf 1snipy pe n pue aBeuwep s yo u syed ue O S 1 SU ML S VAA A quiesse jusuoduoo uleuo yeoliqni 9 ueg uess o u ji soejdas eam 104 SJUBUOdWOD y99uO y uu 40 SMOIOS 2 YOOUD sued Ile uea 19300 08 8580 18 qtuu sse q uodulo2 47 x x KK gt x pe uu1 9 Sulseo yeoliqni 9 uea o Buue q yoeiq woyoq junowag iessagau ji Se d i joyoesg uuolloq jo e d yOayD y uuy do Burua sey ep d pue queso y99uO iessagau ji
9. ayeouqn pue ue o weajs s in ie1 q Ajquasse 1usuoduoo 8 Ares s o u y soe das Jo 1sn pe pue pe u Aejd Buue q yoouD pe u Bug 4 uolnmo dsu dais ON 44 First inspection after 200 no later than after 300 km gt x x x gt lt qnu pue uea junowag qnu esym u04 Jo Aejd Buneaq y Buiuoiogun 09 ress o u y 4sn pe uolsu ayods yayo uess o u ji 4no uni jelpes pue e1 e 40 WIJ UA Jedd pue JUL YOOYD uinss 4d ute aif 1snipy pe n pue aBeuwep sass yo u syed ue O s 1i 4 suuu s uAA A gwesse 1u uoduoo uleu9 yeoliqni 9 ueg Aessasau ji soejdas eam 104 SJUBUOdWOD y99uO y uu 40 SMOIOS 2 YOOUD sued Ile uea 19300 08 8580 18 qtuu sse q uodulo2 45 xox pe uu1 9 Sulseo yeoliqni 9 uea Buue q yoeiq woyoq junowag iessagau ji Se d i yociq uuolloq jo ed yOayD y uuy do Burua sey ep d pue queso y99uO iessagau ji aoejdau eam 40 JoyOouds axe epad ep d 9 quero ue O epad Buneaq apisul quero qui sse q uodulo2 H WU SA 19S XE A99YI 0 Josuas OY JO 974S Y 11 WU YOOYD y Bununouu p inoullA re Buisn sosuas pL ue O JO S aaym Ayessadou ji aoejdas Beuuep so s didpue1s yoouD a sadidpuejs ay jo s
10. 20 1745 mm x 650 mm x 1070 mm Curb weight without battery 23 3 kg 51 4 Ib Curb weight with battery 27 4 kg 60 4 Ib Maximum permitted load 140 kg 310 lb Maximum permitted load on rear carrier 10 kg 22 lb Maximum speed with motor support flat level ground 25 km h 15 5 mph NOTE regulated Maximum range flat level ground no head or tail wind no starts stops 50 to 70 km 31 to 43 miles Operation conditions Temperature 5 to 40 C 23 F to 104 F maximum humidity 80 Electrical specification battery Battery chemistry lithium ion Nominal voltage 36 V Normal voltage operating range 30 to 42 V Nominal capacity 10 Ah Charging method CC CV Constant current Constant voltage Weight 4 1 kg 9 0 Ib Battery management system BMS Controls and stops over charging Controls maximum charge current Controls over discharge amperage Controls over discharge voltage Over temperature shut off Provides cell to cell balancing function Electrical specification battery charger Input voltage AC 100 240 V 50 60 Hz Output voltage 42 0 5 VDC Output amperage 4 0 0 2 A AC line fuse rating 10 A Electrical specification motor Motor type brushless DC gearless Motor voltage rating 36 V Continuous power output 250 W Electrical specification motor controller Control function current voltage temperature recuperation sp
11. 94e doys Jom 1Silelo ds gizy 9y jo duejs ainyeubis ayeg uN 000 8 194e doysyJ0m jsijeinads gizy ay jo dwejs ainyeubis ayeg wy 000 9 194e doysy0m jsijeinads gizy ay jo dwejs aunyeubis ajeg wy 000 p 194 uoljedsul doysyJ0m 1si jelo ds gizy 9y jo dwejs ainyeubis dais ayeg ON 50 13 0 Owner registration You should immediately fill out and return your owner card or register online at www wearea2b com so that we can keep you informed of important issues in the future Thank you Your A2B and certain key components have unique serial numbers Record these serial numbers for warranty purposes or in case your vehicle is ever lost or stolen Vehicle serial number is located on the underside of the frame near the pedal crank Vehicle serial number Motor serial number is engraved to the left side of the motor hub Motor serial number Owner s manual Please keep this information in a safe place for future reference Date of purchase Selling dealer Street Address City post code Telephone Sales person A To fully protect your A2B against theft buy a high quality bicycle lock and chain Secure your A2B to a stationary object every time it is left unattended and also lock your front and rear wheel and motor to the frame A2B Global Head Office Hero Eco Ltd 80 Coleman Street London EC2R 5BJ Germany Hero Eco Lt
12. T position the saddle higher than the minimum insertion mark located on the saddle post BY NO MEANS Push the lever of the quick release towards the frame until it will be closed again The lever must not stick out to avoid danger of injuries The lever is safely attached if you must use efforts to push it into the closed position The efforts are appropriate if the lever leaves a mark on the palm of your hand when pressing A properly closed quick release cannot be moved anymore unless it is reopened as specified above If you can move the mechanism slightly open the lever of the quick release turn the adjusting nut by another 180 and try again After height adjustment check if the saddle cannot be moved in any direction q Bl H ewely A An improperly attached saddle may lead to severe or even fatal injuries Ensure that the saddle clamp screw saddle post saddle has been tightened using 27 Nm This user manual does not express any guarantee as to the safe use of the A2B under all conditions 3 5 Handle bar adjustment 1 Loosen the bolts A using an appropriate allen key 2 Position the handle bar symmetrical to the bar stem 3 Turn the handle bar to the desired angle 4 Tighten the bolts consistently to 5 Nm 3 6 Bar stem alignment 1 Loosen the bolts B using an appropriate allen key 2 Once loose align the stem with the front wheel 3 Once aligned tighten the bolts consistently
13. above the display 2 The display will light up Remove the E key as soon as the A2B logo appears 3 At the end of your trip to deactivate the system hold the E key above the display until it turns off Remove the E key now The system is deactivated By switching on the system with the E Key display battery and controller will wake up from sleep mode In rare cases not all components will wake up the first time e g no motor support turn off the system and try again Owner s manual n m ju m ipli m 4 4 Display functions Functions and menu description A Knob button turn and push function B Battery state of charge indicator C Speed indicator D Assist level indicator E Speed unit km h or mph indicator O Consider the E key as you would a car or door key We recommend that you attach the E key to your other keys you carry with you 15 16 4 5 Assist level pre selection You have the choice between 3 different assist level modes Which assist level mode is actually selected is shown on the display at the right upper side Select the assist level Push the knob button to enter the menu Turn the knob counter clockwise to change between the different assist modes Once you have reached the correct assist level push t
14. are slippery take corners carefully Make sure you are seen n poor light conditions and at night wear light coloured clothing preferably with reflective strips Ride attentively Watch out for both moving and stationary vehicles Special note for parents or guardians As a parent or guardian you are responsible for the activities and safety of the child when they are using the A2B You need to make sure that The A2B is properly fitted to the child t is in good repair and safe operating condition You and your child have learned and understand the safe operation of the A2B You and your child have learned understand and obey local motor vehicle bicycle and traffic laws You and your child apply the common sense rules of safe and responsible riding You and your child have read this manual reviewed the warnings and the A2B functions and operating procedures with your child before letting them ride it Check your A2B before every ride Do a walk around of your A2B before every ride checking brakes tyres and the tightness of all the important fasteners Have your A2B checked by an A2B dealer at LEAST once a year Your safety depends on the roadworthiness of your A2B Reflectors Your A2B has reflectors to make you more visible at night Ensure they are in place properly positioned and clean before each ride Lights Your A2B has a front light and rear tail light to make you mor
15. ccident that could result in serious or fatal injury and or property damage DO NOT ride your A2B if you are not confident that the brakes are working properly Ensure correct replacement of the chain on the front and rear chain rings Install the cable clips for the motor cable to the frame Owner s manual 8 0 Cleaning the vehicle O Rubber and plastic parts could be damaged by aggressive or penetrating cleaning agents or solvents A After cleaning and before beginning your ride always test your brakes A Do not use any steam or high pressure cleaning devices The high water pressure can damage the gaskets the battery and the entire electrical system To wash use only a soft sponge and clear water Polish only with a soft cloth or chamois Do not wipe off dust and dirt with a dry rag otherwise you may scratch the varnish and the panelling Do not use paint polish on any of the plastic parts After longer rides thoroughly clean the A2B and preserve with a commercially available anti corrosion agent In the interests of environmental protection we would ask you to use care products sparing y and to only use such products that have been labelled environmentally friendly If the vehicle will be used during the winter months road salt may cause considerable damage Do not use warm water as this can increase salt corrosion At t
16. d Reichenberger Strasse 124 10999 Berlin USA Hero Eco Inc 207 9th St San Francisco CA 94103 www wearea2b com UK Edition 1 1 August 2014 Hero Eco Ltd All rights reserved August 2014 EN15194 51
17. d your A2B may behave differently especially when steering or braking the bike 9 Once you have attached your luggage to the luggage carrier please be avvare that rear light and reflector may be obscured by your luggage A Failure to observe these instructions can result in serious or fatal injury 4 12 At the end of your ride If you have any questions or if you feel anything about your A2B is not as it should be ask your A2B dealer before you ride again 4 13 Your range Factors affecting range Pedal assist mode Battery state of charge Use of gears appropriate to speed Tyre inflation pressure Front wheel bearings and both brakes tight bearings or a dragging brake shoe reduces range Rider weight it takes more battery power to accelerate a heavier person Your speed and wind conditions range is reduced when pedalling hard against a strong wind s Terrain travelling on a soft surface or climbing a hill uses more power Frequent starts and stops full power from a standing start draws the most amperage from the battery Maximise your range Fully charge your battery before each ride Check tyre pressure regularly and inflate to the pressure of 2 8 bar 40 psi for front tyre and rear tyre Have your A2B serviced periodically to ensure that the wheel bearings turn freely and both brake discs do not bind the brake shoes when the brakes are not applied Minimise the weight that you carry Ride at sl
18. e visible at night Ensure they are func tional and clean before each ride Brakes Check your brakes before each ride Right brake lever it takes more battery power actuates the rear brake and the left brake lever actuates the front brake Brake pads When checking your brakes it is important to check the full brake system Brake pads are subject to normal wear and tear and over time wear down Brake pads should never be worn down to their limit Ask your A2B dealer to check and replace brake pads Pedals Ensure that your pedals are properly installed and tight before each ride Saddle Ensure that your saddle is properly adjusted and tight before each ride see section 3 4 29 30 Tyre pressure Your A2B features heavy duty inner tubes to help avoid flat tyres However bicycle tyres normally lose pressure over time An under inflated tyre can cause premature tyre failure and will require significantly more energy electric and human to propel your A2B Low tyre pressure will significantly reduce the range under electric power The recommended tyre pressure for the front wheel and rear wheel is 2 8 bar 40 psi A Quick release Make sure that your front wheel quick release is properly adjusted and tight Failure to properly adjust and lock your front wheel quick release may result in the wheel falling off while riding which could result in serious or fatal injury and or prope
19. eed torque dynamofunction motor Power supply light 6 V 7 W Position in down tube 39 11 0 Warranty and safety notes A2B Warranty 1 Definitions The following definitions laid down in this provision apply to the warranty Goods mean In conjunction with the A2B the frame the motor system motor and motor controller the lithium ion battery and all other components of the A2B with the exception of the tyres hoses and brake pads A2B means Light electric vehicle manufactured and distributed by Hero Eco Periods mean For the frame five years as of delivery date of the A2B to you for the motor system motor and motor controller two years as of the delivery date of the A2B to you for the lithium ion battery two years as of delivery date of the A2B to you for all other A2B components with the exception of the tyres hoses brake pads grips chain chain rings and sprockets two years as of delivery date of the A2B to you Hero Eco means Hero Eco Ltd You means The original purchaser of the A2B from an authorised A2B specialist dealer 40 21 22 2 3 Owner s manual Warranty Hero Eco guarantees that the goods upon delivery of the A2B to you and for the specified periods 2 1 1 21 2 21 3 21 4 21 5 are in agreement in all material respects with the relevant description depending on any conditions or information in brochures advertisement or in other documents are of satisfactor
20. ess o u ji snipe Bunjes y Buluonouni Joy wajsAs Buys yoouD SMAIOS 2 USJyBl waj s s BunuBi j pue1s apis yoes aBeBBn sajejd preng OL gt x x lt Kou rolH pue uonounj yeiq YOOYD y wy 40 SA 19S wajsAs YL1q YOOYD ss u1uB 10 wajsAs ayeiq uess o u ji jlo ayesg inss id yeiq 199y ress o u ji oeyd i sped ayeiq yo9uO S SSOQ DALIQ ue O wajshs ayelg quu sse 1u uoduioo 6 x x x x x gt x yy wuy JO an llel p uusiueuo ui in j ie 9p ay uo SMAS YOOYO aess o u ji ysn pe juowysnipe uisiueuo ui snayjiesap yOouD aess o u y aoejdas uonounj pue le1s 104 sijays 19 N0 pue p109 wajsAs Ina re1ap y99uO un llles p pue uusiueuo u in jj ie19p pue ue o wejs s in jie1 q Ajquasse 1usuoduoo 8 Xx X lt Ares s o u Ji Jo 1sn pe pue pe u Jo Aejd Buue q yoouD pe u Bug 4 uolnmo dsu dais ON 48 Further maintenance every 2 000 km 49 uN 000 06 194e dousxuoA jsijeioods gzy eu jo dwejs aunjeuBig ayeg UD 000 81 194e dousxJoA 1Silelo ds gizy 9y jo duejs aunjeubis 1eq uN 000 9 194e doysyJom 1sI elo ds gizy ay jo dwejs aunjeubis ajeg UN 000 p 194e doysy0m jsijeinads gizy ey jo dwejs aunyeubis ayeg UN 0003 1 194e doysyJom jsijeinads gizy ay jo dwejs aunyeubis ayeg UN 000 01 1
21. he Indicator LED will change to GREEN when the battery is fully charged 6 When charging is complete the Indicator LED is GREEN turn OFF the charger using the ON OFF switch on the charger 7 Unplug the charger from the wall outlet then carefully unplug the charger from the battery pack by pulling the connector out of the charger socket 8 Your battery is now ready for use O NOTE The battery will not take a charge if you connect the battery when the charger is switched on 5 3 Battery charging Charging times Hours Before using battery for first time 12 Fully discharged 4 5 To maximise battery life recharge as soon as possible after every use N Avoid leaving the battery charger plugged into your battery for more than 12 hours at a time Once the battery is fully charged unplug the charger from the wall outlet then carefully unplug the charger from the battery pack N Avoid charging the battery at a temperature lower than 0 C or over 40 C f possible charge the battery at room temperature You may recharge the battery at any time regardless of its state of charge As your battery ages it will gradually lose capacity With proper care and maintenance your battery will retain up to 80 of its capacity over at least 500 discharge recharge cycles As capacity diminishes you will notice a gradual drop off in maximum range capability When range falls to an unacceptable level contact your A2B dealer f
22. he end of the trip immediately clean the vehicle with cold water thoroughly dry off the vehicle treat parts subject to corrosion with anti corrosion agents on a wax basis 37 38 9 0 Troubleshooting Owner s manual No power Here are a few suggested solutions If they do not solve your problem ask an A2B specialist dealer Problem Possible cause s Solution The A2B will not switch on 1 The battery is dead Recharge the battery See sections 5 2 and 5 3 A2B switches on but there is no motor assistance display lights up and charge indicator shows charged battery 1 A brake lever is applied 2 No power level has been pre selected 3 The controller did not wake up after switching on note the light does not illuminate even though the light is switched on 4 The connector for the power supply to the motor is unplugged Do not apply the brakes when starting the A2B Ensure that the brake levers are alig ned completely to the front Pre select a power level see section 4 5 Repeat the switching on procedure Should the controller still not wake up disconnect the battery from the connector and reconnect the battery after waiting 3 seconds Repeat the switching on procedure Ensure that the connector to the motor is fastened securely 10 0 Technical information General performance specification Overall Dimensions 17 1720 mm x 650 mm x 1000 mm Overall Dimensions
23. he knob to confirm your selection The display switches back to the standard screen with the new assist level set Standard display 1 Mode 0 No power assistance all display functions will work 2 Mode 1 Minimal power assistance ideal for saving battery power maximum range 3 Mode 2 Standard power assistance normal power average range 4 Mode 3 Extra power assistance maximum power reduced range Owner s manual m economic m 4 highpower MODE z 71 standard 4 6 Setup change between km amp miles F Push the knob button to enter the menu Turn the knob untill setup 6 appears Now push the knob EH for 2 seconds to enter the setup menu You can novv change between km and miles by pushing the knob 7 again for F 2 seconds Please wait the system confirms your selection automatically O cn m O You enter the ts value screen 8 by turning the knob in the setup menu This submenu is for servicing and allows dealer and service technicians to measure the correct function of your torque sensor To exit the setup menu from here Turn the knob until it shows back 9 and confirm with a push to return to the standard screen again 1 MODE m m ts value M a m miu
24. he motor will generate power for the lights To ride faster on a flat section or a downhill push up lever B towards you to up shift allowing you to pedal more slowly for a given speed but with more effort required 19 20 4 11 Luggage carrier Your A2B is equipped with a durable luggage carrier In case you need to carry luggage or any goods with your A2B please carefully read the enclosed instructions before using the luggage carrier 1 The luggage carrier is attached to the rack tube of your A2B by 4 x T25x18 torx flat head screws f you are frequently using the luggage carrier always check that the screvvs are secured tightly at torque value 6 8 Nm The maximum weight that could be carried is 10 Kg Please ensure that the luggage is fastened securely so that it can not fall off vvhile riding Take care that loose straps or other items can not get caught by the spokes or vvheels vvhile riding The luggage carrier is not designed for carrying a second rider or the attachment of a child seat lt should also not be used to pull a trailer The permissible load of your A2B should not be exceeded please refer to the specification section in the owner s manual Do not modify the luggage carrier in any case of usage Ovvner s manual 7 Distribute the weight of your luggage or goods evenly between the tvvo sides of the luggage carrier 8 Please be aware when the luggage carrier is loade
25. jeuBbis eg Buluoljouny 40 yojims dols J0 OW YOUMS SALIQ ajeougn pue Buluonouni 104 jojs As neq uo JapuijAo yoouD uess o u ji spei apis ay Jo 944S 2 09 aBseyo pue lels s yeq yoouD yepdn iewlJos Juano uni sapos 10119 2 Buluonouni Joy Aejdsip yOoyD UOIJOBUUOD 3294102 40 slulo ALO AD9YD uess o u J oe d i Jo ue o Buijeos pue UOISOIIOD 40 s oeluoo Bnjd yo uq aess o u y aoejdas spu q Buijeyo sBune iq Bulu lse Jodosd 104 seul yoo 9 wazs s anup eo1110a9 quu sse jusuoduoo LL ress o u ji sn pe Bunjes y Buiuonouni Joy wajsAs Buys yoouD SMAIOS 2 USJyBl wa s s BunuBi j pue1s apis yoes aBeBBn sajejd preng 01 xox Kou rolH pue uonoun yeiq YOOYO y wy SA 19S wajsAs SMELIQ YOOYD sseujyBl 40 wajsAs ayeig uess u ji Ho ayesg inss id yeiq ress o u ji oeyd i sped ayeiq yo9uO S SSOQ yeiq ue O uu 1s s ayelg quu sse 1494000102 6 x x x gt x 1 WAI JO in re1 p uusiueuo u in j ie1 p ay uo SMAS YOOYO aess o u y sn pe u unsnlpe wsiueyoow in lllel p yOOUD aess o u y aoejdas uonsunj pue le1s JO sijays s yno pue p109 uu ls s y99uO n lles p pue Ina resap
26. n the charger whilst the battery is charging as this will cause overheating subjecting it to intense physical shock or severe vibration The battery charger supplied with this battery is for INDOOR use only Avoid any contact with water or other fluids f the battery charger or any connections become wet immediately unplug the charger and thoroughly dry all components prior to charging the battery 5 2 Charging the battery Your A2B dealer should provide a fully charged battery upon delivery of your A2B should this not be the case please ensure that prior to its first use you charge the battery supplied with your A2B for at least 12 hours 1 Check the Voltage Selector switch on the charger to ensure that it is set to your local voltage 230V for Europe 2 Plug the charger into the wall outlet ensuring the charger is turned OFF 0 equals off 1 is On 3 Carefully align the connector pins and connect the charger to the battery by plugging the connector into the charger socket 4 Turn ON the charger using the ON OFF switch on the charger OOOOOOO 00000 no 4 ana 23 24 Owner s manual 5 LED Indications The Power LED will illuminate RED when the charger is plugged into a wall outlet and the ON OFF switch is in the ON position The Indicator LED will illuminate AMBER while the charger is charging the battery T
27. nd or adjust your wheels if necessary 32 7 4 Drive chain Your A2B has a high quality chain that needs to be cleaned and lubricated regularly with bicycle industry approved synthetic lubricant 7 5 Brakes Check cables for signs of wear and fraying Squeeze the brake lever firmly and check for proper brake function Ensure rotors are free of foreign substances and oils Brake pads should never be worn down to their limit replace as necessary Should your brake pads appear to be worn down or your brakes are not as responsive as they used to be ask your A2B dealer to check and replace brake pads Brakes lose effectiveness when wet If riding in wet weather is unavoidable remember that stopping your A2B will require extra distance Ride slower keep a greater interval between yourself and other traffic and begin braking sooner than normal Failure to take these precautions could lead to an accident causing serious or fatal injury and or property damage f you are uncertain about any aspect of the brake operation under any condition ask your A2B dealer Owner s manual 4 Brake discs and brake pads must be free of oil and grease 7 6 Tyres Check tyres for any damage cracking unusual or excessive wear The tyre should be properly seated in the rim and the fit of the tyre bead in the rim should be periodically checked Check for foreign objects in the tyre tread and that the valve stem is straight in the
28. of the lock till it snaps Owner s manual 5 5 Battery Storage Disconnect the battery from the bike and store the battery in a cool 10 21 C 50 70 F dry place Avoid exposure to direct sunlight Charging instructions for storage Hours Before storing battery half charge 2 Half re charge at least every 2 90 days of storage A Failure to follow these battery storage charging instructions will void the warranty 5 6 Battery Disposal DO NOT dispose of the battery as household waste Dispose of or recycle according to local authority guidelines or contact your A2B dealer for guidance ba 27 28 Owner s manual 6 0 Important pre ride safety information Ensure that you and your A2B are both ready for safe and enjoyable use ALWAYS wear an approved bicycle helmet if you lend your A2B to someone else make sure you also lend them an approved helmet NEVER carry a passenger Overloading your A2B with a second rider can lead to severe injury or death OBEY all traffic laws Always ride on the correct side of the road with and not against the flow of traffic Watch out for car doors Be aware of the possibility of car doors opening into your path Be extra careful in wet conditions n wet conditions it might take double or triple the distance you need to stop your A2B Ride slower anticipate your stops and apply the brakes earlier Wet roads
29. or a replacement battery Low battery charge The motor controller and battery management system BMS are designed to turn off the power to the motor when the voltage of the battery drops to a predetermined point This is to protect the battery from the harmful effects of over discharge When the power turns off due to a low battery plug the battery into the charger supplied with your A2B to recharge the battery within 3 days t will take 4 5 hours to fully recharge a completely discharged battery f you have any questions about this battery or its usage contact your A2B dealer AN Never attempt to use remaining power once the BMS has switched off the battery You will damage your battery 25 26 5 4 Attaching and connecting the battery to your A2B Prior to its first use charge the battery supplied with your A2B for at least 12 hours 1 Align the key to the slot of the battery lock and insert the key 2 Press the key carefully down 3 Turn the key in any direction 180 till the lock snaps out Remove the key 4 Carefully align the battery to the battery rails under the luggage carrier and attach the battery by pushing the battery in riding direction against the stopper 5 Connect the battery to the A2B via the large connector Caretully align the tab and pins of the connector to the socket on the battery and plug in 6 Make sure that the battery is attached correctly and lock the battery by pushing down the head
30. original goods vvere defective or could not fulfil this vvarranty in other respects Defective goods and return Consult either an authorised A2B specialist dealer or Hero Eco directly at A2B heroeco com Hero Eco will ask you to take the A2B together with your proof of purchase to an authorised A2B specialist dealer At its own discretion after having verified that the goods are defective Hero Eco vvill 3 2 1 refund in whole or in part the costs for the defective goods or 3 2 2 replace the defective goods or 3 2 3 repair the defective goods 4 1 4 2 4 3 4 4 Limitation of liability If you or Hero Eco do not abide by this warranty then subject to provision 4 2 no party shall be liable for any of the resulting losses to the other party with the exception of losses representing a foreseeable consequence of non compliance with this warranty Neither you nor Hero Eco shall be liable for losses due to Hero Eco s non compliance with this warranty specifically including the following 4 2 1 Loss of income or earnings 4 2 2 Loss of business 4 2 3 Loss of expected savings 4 2 4 Loss of data or 4 2 5 Any lost time Provision 4 2 however does not prevent claims with regard to foreseeable losses or damage to objects in your possession This provision in no way includes or limits the liability of Hero Eco for 4 4 1 Death or injuries due to negligence on the part of Hero Eco or 4 4 2 Fraud or fraudulent misrepresentation or 4
31. osition lever curves away from the hub and position the wheel in the front fork so that the axle is located in the fork drop outs 3 Turn the adjusting nut on the right side of the hub clockwise such that you feel resistance to closing the lever when the lever is parallel to the centreline of the hub Owner s manual 4 Firmly grip the fork with your left hand and push the lever over to the closed position towards the fork ensuring that it does not protrude so as to cause injury to the rider The lever is securely tightened when it takes a significant amount of force to position it in the closed position The appropriate amount of force necessary to close the lever when it is properly adjusted will result in an imprint of the lever in the palm of your hand Once closed the OPEN designation on the lever will no longer be visible When properly closed it is impossible to move unless you open it again by reversing the steps above f you can easily move it open the quick release lever and tighten the adjusting nut another 180 and try again 5 Ensure that the brake disc is correctly inserted into the brake callipers and is correctly adjusted you are unsure about this brake set up and adjustment procedure please take your A2B to your A2B dealer and ask for assistance in adjusting the brakes Improperly adjusted brakes may cause reduced braking performance leading to an accident
32. ower speeds Use the economy mode as much as possible and support the motor by pedalling with your own power Keep the chain and derailleur lubricated with bicycle recommended chain spray 21 22 Owner s manual 5 0 Battery use storage and disposal 5 1 The battery amp charger Only use a battery supplied by A2B if you need a replacement battery please also purchase this from A2B Use of any other battery not supplied with your A2B Will void the warranty and may cause damage to the electrical system and the hub motor Improper use and poor storage of this battery will void the warranty and may cause serious or fatal injury or other hazardous situations including fire and property damage Improper use includes using this battery with any other vehicle or appliance subjecting the battery to intense physical shock or severe vibration creating a short circuit of the discharge terminals of the battery Poor storage includes storing near excessive heat and or open flames long term exposure to sunlight Use only the battery charger supplied with this battery Use of any other battery charger will void the warranty and may cause damage to the battery serious or fatal injury and or other hazardous situation Improper use of this battery charger battery will void the warranty and may cause serious or fatal injury or other hazardous situation including fire and property damage Improper use includes blocking the fan vent o
33. r do not completely understand any of the instructions in this owner s manual please ask your A2B specialist dealer 3 0 Your A2B 3 1 Components O O gt ON gt Owner s manual Saddle seat Seat post Seat post quick release Frame Display Headlight Quick release Front wheel tyre Front wheel rim Front disc brake and rotor Front mud guard Pedal crank arm and chain ring Drive chain Motor Kickstand Rear wheel rim Rear wheel tyre Derailleur and freewheel Rear light Rear mud guard Reflector on battery Battery Rear rack Battery plug A Right brake lever operates rear brake Left brake lever operates front brake Gear shifter Right pedal Left pedal w mog Please note that braking system is opposite to what is stated in this manual in some countries please check with your local dealer 3 2 Changing components or adding accessories Before installing any component or accessory including a different tyre make sure that it is compatible with your A2B by checking with your A2B dealer Read understand and follow the instructions that accompany the component or accessory you purchase for your A2B As with all mechanical components the bicycle is subjected to wear and high stresses Different materials and components may react in different ways to wear or stress fatigue If the design life of a component has been exceeded it may
34. r limit 16 TOROUE OFFSET UNDER LIMIT Torque offset is under limit See graphic belovv O Error messages will automatically be reset if the error ceases to occur Please contact your A2B dealer in the case of a permanently displayed error message m milli A Never pedal backward while shifting gears The chain could derail and you could lose control resulting in an accident that could cause serious or fatal injury and or property damage Always pedal forward at a steady pace when shifting gears 4 9 Gears Your A2B has a rear derailleur controlled by the gear shifter on the right hand side of the handlebar To shift gears pedal at a steady pace and push the shift lever A or B until you find the gear most comfortable The rear derailleur operates independently of the motor Using the for you and the current derailleur control adjust the gear setting to find a gear that makes conditions pedalling comfortable while assisting the motor To make pedalling easier when encountering a hill push up lever A in riding direction to down shift this will also make you pedal faster to achieve any given speed Push up lever A against stop to down shift two gears at once 4 10 Light To switch the light on and off twist the switch on the headlight to on or off position You can ride your A2B without attaching the battery T
35. rty damage a Handle bar and steering Please ensure that the bolts of the handle bar see section 3 5 and of the bar stem see section 3 6 are tightened with the correct torque The 4 allen screws A for the handle bar clamp have to be it takes more battery power tightened with 5 Nm torque Battery Check the display prior to setting off on your journey to ensure the battery has enough charge to easily last your journey If you don t understand any aspect of the assembly use and care of your A2B please ask your A2B dealer Owner s manual rm 7 0 Maintenance 7 2 Hub bearings Have your A2B checked by an A2B dealer at least once a year Check 1 the hub bearing adjustment 7 1 Wheels periodically by lifting the wheel off the ground and spinning it and The front and rear wheels should try to move the rim from side to be centred in the fork and frame side between the fork and frame Wheels should be checked regularly 2 No lateral movement should for proper spoke tension and rim occur f you detect lateral alignment DO NOT ride your A2B movement in either wheel the if it has broken or missing spokes hub bearings must be adjusted Wheels should rotate smoothly or replaced without wobbling from side to side or up and down 7 3 Wheel rims The rims must be smooth without cracks bulges or flat spots Take your A2B to your A2B dealer to repair a
36. suddenly fail possibly causing serious or fatal injuries to the rider Any form of crack scratches or change of colouring in highly stressed areas such as frame fork and handle bar indicates that the life of the component has been reached and it should be replaced immediately by an A2B dealer Q Failure to confirm with compatibility proper installation operation and maintenance components or accessories can result in serious or fatal injury A Using non genuine components or replacement parts may compromise the safety of your A2B and void the warranty O If you change components or add accessories you do so at your own risk because A2B may not have tested that component or accessory for compatibility reliability or safety on your A2B Owner s manual 3 3 Brake lever adjustment Can you comfortably operate the brakes If not take your A2B to an A2B dealer and ask them to adjust the angle of the brake levers Alternatively follow the instructions below to adjust the brake lever angle 1 Loosen the bolt underneath the brake lever with an appropriate allen key 2 Adjust the angle to suit 3 Tighten up the bolt underneath ensuring the brake lever is firmly fixed in place O Should you need to adjust the brakes themselves please take your A2B to an A2B dealer to make the required adjustments 3 4 Adjustment of the seat height The seat height may have to be adjusted Please ask your A2B specialist dealer to adjust the sea
37. t height before your first tour You may also adjust the seat height on your own as indicated below Determination of the correct driver s seat height There are several ways of determining the correct seat height the method which can be carried out without any further auxiliary means is described in the following Sit on the saddle and stretch one leg Put your foot s heel on the pedal which is on the lowest point of the crank turn Your knee should now be almost straightened If you are sitting straight on the saddle while having this position the saddle s height is correct Of course you then do not drive with legs stretched If you put your foot on the pedal while having the correct driving position ball of foot and metatarsophalangeal joint above the pedal axle the knee will remain slightly angled also on the lowest point of crank turn if the saddle height has been adjusted correctly A short test ride is recommended to find out if the saddle is too high If the pelvis tilts to the right and the left in the rhythm of pedalling the saddle is too high If the saddle is too low you will usually find it out only after many kilometres through pain in the knees 10 Inside Leg 22 1 inch 2 5 cm Clearance Frame Height Owner s manual Height adjustment 1 2 The seat height can be adjusted by loosening the quick release for the saddle post Position the saddle at the desired height Do NO
38. that could result in serious or fatal injury and or property damage DO NOT ride your vehicle if you are not confident that the brakes are working properly Removing rear wheel 1 Ensure that the battery is disconnected 5 Loosen and remove the torque arm retention bolt from the left 2 Remove the cable retaining clips using an appropriate allen keyalso hand side drop out located on the underside of the left hand chain stay 6 Remove the torque arm from the A2B by sliding it off the axle 3 Disconnect the motor power and motor controls connectors 7 Remove the rear wheel by sliding it out of the frame while 4 Using a 19 mm spanner loosen and remove the hubaxle nuts disengaging the chain from the freewheel 35 36 Re installing rear wheel Reverse the removal instructions 7 1 Re install the torque arm Failure to do so will result in damage to the frame A Ensure that the rear wheel is properly centred in the frame before securely tightening the axle nuts to 60 Nm B Ensure that the brake disc is correctly inserted in the brake calliper and the wheel rotates freely without interference from the brake shoes A If you are unsure about this brake set up and adjustment procedure please take your A2B to your A2B dealer and ask for assistance in adjusting the brakes Improperly adjusted brakes may cause reduced braking performance leading to an a
39. time of delivery f not contact us immediately as this will void your warranty Please ensure that all users of your A2B read and understand the following important information According to national rules a bicycle has to be equipped with two Make sure you know and practice the rules of safe and independently working brakes a bell head light tail light side responsible riding There is always a risk of serious fatal injury or reflectors on the wheels or integrated reflection stripes on the damage as a result of an accident while riding an A2B By tyres and front and rear reflectors choosing to ride the A2B you assume responsibility for that risk The A2B is designed for public road use Don t ride off road Your existing insurance policies may not provide accident cover in water and don t use the A2B to jump in bumpy terrain or for for your A2B Contact your insurance company or agent for competition events information We recommend that you always wear an approved cycle helmet This owner s manual makes no representation about the safe use at all times and light or fluorescent clothing at night when riding of the A2B under all conditions the A2B Important symbols This indicates a potentially hazardous situation which if not avoided may result in serious injury property or equipment damage or inadvertent system failure Refers to useful or other important relevant information If you have questions o
40. to 15 Nm Bar stem angle adjustment 1 Loosen bolt C using an appropriate allen key 2 Position the stem to the desired angle 3 Tighten bolt C to 18 5 Nm ensuring the stem is aligned to the front wheel Caution this is an A head stem the top screw D is preloaded with 1 2 Nm and does not adjust the handlebar stem Trying to tighten bolt D can damage the head set bearings A Failure to correctly secure the bar stem can result in serious or fatal injury Ensure there is no play in the steering and that the steering is working smoothly Should you need further advice to adjust the headset please contact your A2B dealer 11 12 3 7 Display adjustment 1 Loosen bolt E on the rear side of the display using an appropriate allen key 2 Position the display to the desired angle 3 Tighten the bolt E to 6 Nm Owner s manual 4 0 Understanding your A2B After having read this section if you are still unsure please ask an A2B dealer to explain any functions or features that you do not understand before your first ride 4 1 A2B Overview The A2B has a true pedal assist function this means the motor engages only when the rider is pedalling So you can get places under your own steam yet have the comfort of the electric motor giving you that extra boost along the way The A2B is equipped with a Torque Sensor which means as soon as you start to pedal yo
41. u ll feel the motor kick in to complement your pedalling making riding an effortless pleasure 4 2 Starting and stopping 1 Wear your helmet and select a quiet area away from cars other cyclists obstacles or other hazards 2 Make sure that the battery is fully recharged 3 Power ON the electronic system by using the E key see section 4 3 4 Raise the kickstand into the riding position DO NOT sit on the A2B while it is supported by the kickstand you will damage the kickstand and possibly the frame 5 Mount your A2B and get comfortable 6 Apply motor power by pedalling the A2B 7 Test the brakes at slow speed The right brake lever actuates the rear brake and the left brake lever actuates the front brake Applying brakes too hard can lock up a wheel which could cause you to lose control and fall O Remember that there is a power cut off switch embedded into the right brake lever When you apply the right brake power to the motor will turn OFF Therefore do not hold the right brake lever when you want the motor to run 8 Check out the handling and response of your A2B Familiarise yourself with how the suspension responds to application of the brakes and shifts in rider weight 13 14 4 3 Display and electronic key Turning ON OFF the electrical system with the electronic key Your A2B is protected by an electronic key E key The system needs to be activated before your ride 1 Hold the E Key directly
42. y quality are suitable for the purposes specified by Hero Eco or for any appropriate purpose for which you utilise the goods do not exhibit any significant defects with regard to the structure material and processing satisfy all applicable legal and regulatory requirements with regard to sales of the goods in Europe Hero Eco grants this warranty in addition to your legal claims with regard to goods that are defective or do not satisfy the warranty conditions in other respect Your local consumer advice centre or authority for consumer protection will provide you with information about your legal claims This warranty is not applicable in the event of defects to the goods 2 3 1 2 3 2 2 3 3 due to normal use and wear due to intentional damage accident or negligence by you or third parties if your A2B was assembled by parties other than Hero Eco or an authorised A2B specialist dealer 2 4 3 1 3 2 2 3 4 if you use the goods in a manner not recommended by Hero Eco such as using the A2B for commercial purposes or in competitions or when training for such activities or events owner s manual 2 3 5 due to your disregarding our instructions such as in case of any modifications alterations or repairs vvhich you carry out vvithout prior vvritten permission by Hero Eco The warranty is also applicable to any goods repaired by Hero Eco or goods vvhich they have ordered as spare parts in the improbable event that the
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