L300, L230 and L130 vSpace 6 Software Release L
Contents
1. unplugging the drive and plugging it back in should make the drive appear Memory Requirements 64 bit operating systems in general require double the memory of Server 2003 therefore if you are upgrading an existing vSpace 4 or vSpace 5 host to a 64 bit operating system please make sure the host has both 64 bit processing support and sufficient memory to accommodate the new operating system and vSpace See the user manual for specific memory recommendations Add Users to Remote Desktop Users Group The supported Microsoft operating systems require User Group assignments so administrators will need to adjust user account settings to add the userID s into the Remote Desktop Users group OS Settings The Windows Power Options setting should be configured to High Performance under Control Panel gt Hardware gt Power options Microsoft s default power settings give a false impression that vSpace CPU utilization is much higher than on previous 32 bit operating systems Windows 7 Desktop Theme If you install the Windows Server 2008 R2 Desktop Experience feature start the Themes system service and set it to autostart then each individual can personalize their virtual desktop to use a Windows 7 themed interface However remote sessions do not support the Aero window transparency feature for overlapping windows Windows 7 Installation You must have administrative rights to install vSpace L 62. 2011 sessions left at the logon prompt will cycle about every 30 60 seconds If you wish to prevent the logon screen from cycling you can manually add the LogonTimeout setting in WMS82011 by creating the following key HKLM SYSTEM CurrentControlSet Control TerminalServer WinStations RDP Tcp LogonTimeout Type 2 5 REG DWORD Value 0x00000708 1800 o Microsoft has issued Update Rollup 1 for Windows MultiPoint Server 2011 incorporating a dozen patches These patches should be applied when using MultiPoint Server 2011 with NComputing systems Update Rollup 1 for Windows MultiPoint Server 2011 http support microsoft com kb 2555129 Tips and Performance Recommendations Windows Portable Devices WPD is a Microsoft driver technology designed for portable devices that contain a CPU such as mobile phones PDAs digital cameras and portable media players If one of these smart player type devices has ever been installed on your vSpace host remotely connected USB drives may show up in Device Manager under BOTH disk drives and portable devices In this case you may see yellow exclamation point warning symbols next to the portable device entries This is expected behavior and the USB drives will operate normally USB drives and Windows Explorer On busy vSpace hosts a newly plugged in USB drive sometimes may not enumerate show up in the user s Windows Explorer screen If this occurs
3. 5 1 10 onto Windows 7 However unlike in Server 2008 R2 the actual Administrator account is not enabled by default in Windows 7 So even though you may be logged in as a Windows 7 user that s a member of the Administrators group you still won t have sufficient administrative rights to install vSpace 6 and the MSI installer will generate an error message saying You need administrative rights to install this software Installation Failed You need to launch the Administrative Command Prompt by going to All Programs gt Accessories gt Command Prompt and then right click and select Run as administrator Once the Administrative Command Prompt console pops up launch the installer using the following command gt msiexec i install filename msi SP1 update process When updating from SPO to SP1 the best approach is to uninstall vSpace then apply SP1 and then run the vSpace installer If vSpace was in place during the SP1 install re run the vSpace installer and select the Repair option MSI Installer and Uninstaller Options The MSI installer has ADDUSERS 0 available as a command line option to enable silent installs while suppressing the popup window asking if you want to add new users An option is added to the uninstaller to provide options for handling an existing vSpace host license during a silent uninstall The available options when running from the Command Line are 3 5 o DELETEL
4. ICENSE 0 do NOT remove vSpace license o DELETELICENSE 1 popup box will appear o DELETELICENSE 2 remove vSpace license without popup Best performing virtual desktop experience options please apply the recommendations contained in Windows Tuning Guide for vSpace 6 http www ncomputing com kb Windows Tuning Guide for vSpace 6_297 html Browsers Google Chrome has been found to use less system resources than Mozilla Firefox and Internet Explorer IE and is therefore recommended for virtual desktop environments when many instances of the browser are launched Administrators may wish to configure the OS to replace IE as the default browser application for internet access However if you choose to use Internet Explorer for browsing For IE6 IE7 and IE8 turn ON Internet Explorer s option to Force offscreen compositing even under Terminal Services This setting will prevent the screen flickering that can occur with some web applications when using Internet Explorer in a vSpace virtual desktop Microsoft removed that option from Internet Explorer 9 so for IE9 enable the Use software rendering instead of GPU rendering option as described in Microsoft KB 2528233 located at http support microsoft com kb 2528233 The IE Enhanced Security feature can slow down internet traffic and prevent the browser from working efficiently which may degrade the performance of videos played through the browser We reco
5. L300 L230 and L130 vSpace 6 Software Release L 6 5 1 10 Category L series gt Compatibility gt Software gt vSpace Release Notes Product NComputing vSpace for L Series devices Version L 6 5 1 10 This release supports 64 bit versions of Microsoft Windows Server 2008 R2 SP1 Windows MultiPoint Server 2011 WMS and single user instances of Windows 7 SP1 32 and 64 bit Note this release does NOT support any other earlier 64 bit or 32 bit Windows operating systems e g it does NOT support Server 2008 64 bit or Server 2008 32 bit This vSpace software can be configured to deliver a Windows 7 end user experience through vSpace virtual desktops running on Windows Server 2008 R2 SP1 Windows Multipoint Server 2011 and single user instances of Windows 7 For licensing details see www ncomputing com mslicensing Supported Hardware NComputing L300 L230 and L130 These notes contain important information on the newest vSpace software for your L Series NComputing desktop virtualization kits Please read this entire document prior to installing or upgrading Whats New This release replaces the previous vSpace L 6 1 3 10 release and implements a number of new vSpace capabilities The following lists the key changes and important information for installation and use Please read the rest of these Release Notes for details on additional items and known errata More users per host This version of vSpace allows a maximu
6. he user must grant permission before the administrator can view the session Once the User gives view permission the administrator can also take control of the user s session without asking for additional permissions Important additional notes on this release o Ifno notification whatsoever is desired on the user s screen when being monitored the administrator fnll pdatenaf heQ0cizayn ware Keamira BemambharkheweugwBase poreiersadaaudas RewiseDevAre for the L300 access device firmware version 1 5 0 You must update your L300s to this new firmware level http www ncomputing com kb How to remove theL series vSpace 6 NCtray icon from the Windows Sy idhegistrabiontRequired All vSpace releases include a trial license and registration is required to allow L series device operation beyond 1 hour of session time If you are updating from a previous regist eRe pS BappErtsignypedcehose wonaiBsial HstheenspingermatiephbHeng pad megdate you must run the Registration Wizard and register this version before your L series devices will be able to connect to this hcSonsolebaeryptsagseofitifo KUfonesendinig file bveb p Wa feaionts anouuserniDininatabyted from fre Wousolerstem agraccty pRedovsinhb RCrhefoiesbelhtheane wwafttweneeawdithen register again to get a new license Update of L300 firmware required This software includes new firmware version 1 5 0 for the 3D0 anteinstaticenYo systenupdev ously SAE as shis sewids amxredpieskhostvalhige eadba
7. ke itseonly fabtndes dncdbfoimstabed oseafldenmM neng mepyfedtuaasurrent L series vSpace host Do not install it on any host OS where vSpace for the U or X series was previously installed New version of vSpace Management Console automatically identifies which L series ackicaping dal fofuwteconntete Whisncantotesnatpbdce hafolad aithpdg wAanglowsis fioracrass thet 1ss lseta were chs sufewhec Fsicakeyaduningildidd BG0bootmyeecto exit the autoconnect process and reach the device setup screens Clicking on Terminals L Series in the console s left hand tree view provides information about Shd icdnsing sesvercrequirgour Macresnfh AWS Dtc_sVi osibarveslennsdksplay WME Abs WardVMovianeis nesaired t wee hhe ausiem dha anytiougesremnagunatigard ey snueiaAlR_ORAIplement a Microsoft licensing server to enable connections For more information on license requirements see www ncomputing com mslicensing and refer to the NComputing Knowledge Base for information on setting up a license server search on licensing or go to http www ncomputing com kb How to Configure a Remote DesktopLicensing Server for vSpace 6_281 html Windows MultiPoint Server 2011 o Registry changes are still in place to support the MultiPoint Configuration Wizard that enables repairs of the MultiPoint installation and enables use of sysprep To accommodate these needs the LogonTimeout registry setting had to be removed and as a result WMS
8. l configuration and then push its settings to any and or all other access devices in your environment Alternatively you can manually create your model profile at the L series device itself pull its configuration from the vSpace Management Console and push that profile to other access 1 5 devices in your environment MemnvipacetbSbc didttind tinhowedpasemsessisigntc ammimbeR Wigertiken spweilted isyothe pSpacesidoehads Tharexsabiley ticindinest ashethalbs9 dis vaitetteatinve Pad sahet Ghenpeaicdtvietwall dieki ginwseridnelenlage dad tisknoe swt send bei diskcos pte yneorembaata spcbifieFnumbenddws Faqyierer Also a user s disk on key s will NOT be visible to other users in Windows Explorer To usc utodaginilandy dK iesk measteraliPhisacta aor ves sidherastoyenthese nahabthb es Gosths 00 L130 eudrkatd aarets evicetiansSerkey 2008 R2 and WMS 2011 o Endileti er gistBataone EhavSWarel Rathsredioe Widatafieancneatihg shaentipuwarrohatbe thenvadnel to Me to disap scripted system setup o MaNe wirandiondxiver arelit ctinerth aadbseslegp cttalo the drecnsecuauen tire va hreddxithBreFrrEpace mehnsimsaitistalailint defined in the license MaxCdhematenseasien chatred huadshtion artkmpaeviousaseionbnaeptionty Ah uieetmected Maniegemnadlit COMSoeec oth teeiwiesnokSkyacontadd datesrtbessialiedf the Ask user s permission to view session option is enabled in the console s System Settings t
9. m of 100 user sessions per host However just because the software will now allow up to 100 connections doesn t mean that your system is capable of supporting 100 users You will need to test your own user applications with your server hardware and network capabilities to estimate how many users you can achieve in your environment For initial guidelines refer to our Knowledge Base articles on Scaling vSpace Deployments and our Deployment Checklist o IMPORTANT When upgrading a registered L series vSpace host If you want vSpace L 6 5 1 10 to support over 30 users and or enable the management console s device profile Push Pull features you must install vSpace L 6 5 1 10 on top off the current version as described in the following Knowledge Base article http www ncomputing com kb Upgrade to vS pace L 65110 from L 61310 while maintaining RDP host connectivity_314 html Installing vSpace L 6 5 1 10 on top of an existing vSpace version retains the host s existing vSpace license with a maximum of 30 user sessions and no device profile console support However the above KB provides an add on license key you can apply to vSpace L 6 5 1 10 to get a permanent license allowing 100 users and device profile support in the console Easier setup and management of access devices The vSpace Management Console contains built in Push Pull of device profiles This capability allows you to remotely configure one access device as your mode
10. mmend either uninstalling the feature or using a different web browser Errata Items Disabling vSpace remote USB support in the NCconsole requires a system reboot before the setting takes effect Host connected USB device assignment defined using the NCconsole may require a system reboot to take effect Video Streaming If you overlay other windows on top of a streaming video the information text in the overlaid window may become distorted Whether or not this distortion occurs depends on the original resolution of the video source and whether the video is being scaled up on the desktop Safely remove hardware or Eject commands do not apply to USB devices plugged into an L300 and you don t need to use them before removing a USB device Windows Server and appropriate client access licenses are required for multiuser environments using NComputing products Client operating systems such as Windows XP Windows Vista and Windows 7 are appropriate for single user applications such as 1 1 VDI display systems and remote access Additional information on licensing is available at www ncomputing com mslicensing including frequently asked questions Contacting Technical Support and Additional Resources e Visit NComputing s Knowledge Base at www ncomputing com support aspx for more information e To request Technical Support please visit the NComputing Support page at www ncomputing com e For general information about NComputing please vi
11. sit us at www ncomputing com Disclaimer Information contained in this document may have been obtained from internal testing or from a 4 5 third party This information is for informational purposes only Information may be changed or updated without notice NComputing reserves the right to make improvements and or changes in the products programs and or specifications described herein anytime without notice All NComputing software is subject to NComputing intellectual property rights and may be used only in conjunction with Genuine NComputing hardware and in accordance to the NComputing End User Licensing Agreement and Terms of Use www ncomputing com Copyright 2003 2011 NComputing Inc All rights reserved NComputing is the property of NComputing Microsoft Windows and XP are registered trademarks of the Microsoft Corporation Other trademarks and trade names are the property of their respective owners Specifications are subject to change without notice Performance may vary depending on the configuration of the shared computer Article ID 311 Last updated 29 Dec 2011 L series gt Compatibility gt Software gt vSpace Release Notes gt L300 L230 and L130 vSpace 6 Software Release L 6 5 1 10 http kb ncomputing com kb entry 311 5 5
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