User Manual - CrossChasm Technologies
Contents
1. p 519 342 7385 f 800 975 2435 l w www crosschasm com CrossChasm and monitoring of the vehicle Using the C5 s Cellular option or the Wifi option removes the need to access data manually and instead data will automatically get stored in the FleetCarma website for retrieval as desired C5 Hardware Specifications Voltage Specifications Units Absolute Maximum Voltage 30 V Absolute Minimum Voltage 8 0 V Minimum Configurable Wake Voltage 8 0 V Maximum Configurable Wake Voltage 30 V Minimum Configurable Sleep Voltage 8 0 V Maximum Configurable Sleep Voltage 30 V Require Always on Voltage No CANbus Sleep waiting period 20 Sec 1 Wireless communication requires always on power since the logger uploads logged data only when the sleep mode is activated CANbus Specifications Units Number of CANbus Channels 2 CANBus Baud Rates 125k 250k 500k 1M Maximum Log rate Channel 2000 Mess Sec Fixed Frame Transmit Maximum Rate 20 Milliseconds Maximum number of unique Fixed Frame transmit frames Channel 25 Maximum number of unique loggable frames Channel None Maximum loggable rate limit per signal None Minimum single frame rate limit 10 Minutes Maximum number of filter masks channel 4 Maximum number of pattern matched echoed transmits 25 Storage Specifications Units Storage Media Type Micro SD Ca2. CrossChasm CrossChasm Fleet Wide CANbus Data Logging User Manual CrossChasm C5 Fleet CAN Logger Vehicle Development Tools CrossChasm Technologies Incorporated 2 60 Northland Rd Waterloo ONT N2V 2B8 p 519 342 7385 f 800 975 2435 7 w www crosschasm com CrossChasm Product Description CrossChasm s C5 Vehicle Data Management system provides low volume vehicle development teams a process to monitor and manage a set of deployed vehicles in the field Existing vehicle telematics systems are either designed exclusively for AVL and or OBD2 or alternatively can simply log and dump all data back to the engineering team O The C5 system provides both hardware and cloud based fleetcarma i 33000 software to provide both conventional fleet usage tracking as well as providing generalized CAN based logging The system also provides vehicle usage data in such a way to allow diagnostic team to quickly dig into specific events and only retrieve the detailed datalogs from that particular period of time All datalogs are backed up through the FleetCarma com portal hosted on Microsoft s Windows Azure Cloud Platform The in vehicle hardware can be fully configured over the air and can be installed with appropriate harness into any heavy or light duty vehicle using one or two CANbuses The system comes with Cellular GPS Wifi optional add ons It can be configured to either log frames at a specif
3. used in applications where GPS or voltage logging is required while the input voltage is greater than some threshold and or CANbus is not available An example of this would be GPS and voltage logging on an ICE vehicle without access to the CANbus Antenna Placement Both the Wifi CS and the GSM C5 are typically supplied with leaded antennas as the placement of an antenna on the dashboard of a vehicle will significantly improve the wireless range vs the under dash location The GSM antenna is designed to be mounted flat on the dashboard surface with double sided tape preferentially in the center of the windshield The wifi antenna is designed to be adhered directly to the windshield This is typically done by the drivers A pillar low on the windshield Other antenna options are available from CrossChasm CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 a p 519 342 7385 i f 800 975 2435 w www crosschasm com CrossChasm Status LEDs The C5 has a tri colour LED that can be used to indicate the operation of the system The LED can be disabled from the Logging Configuration software If the LED is selected to be disabled it will still always turn on for the first 30 seconds of logger operation before extinguishing If the LED is selected to be enabled the LEDs will stay active while the logger is awake During initial setup it can be useful to identify what the C5 is doing by ena
4. APPLICATIONS CANbus 1 Low 14 e Long term embedded CANbus logging CANbus 1 High 6 e Prototype vehicle monitoring CANbus 2 Low 12 e Automated data collection and analysis CANbus 2 High 13 For more information please contact support crosschasm com 1 8 46 mm 6 fleetcarma 2 2 56 mm t 3632c 802 11 Wifi GSM GPS Variant Variant CrossChasm Technologies Incorporated o 2 60 Northland Rd Waterloo ONT N2V 2B8 oe eo p 519 342 7385 f 800 975 2435 w www crosschasm com CrossChasm
5. N busses via OBD II port Can operate as a passive listen only or active node Transmits and or receives data as per configuration Connects with FleetCarma portal via GSM or WiFi Uploads all logged data files Downloads any new configuration or firmware files eC5 has no actions to perform Peripherals are disabled eCPU enters low power sleep state The above figure illustrates the moding sequence within the C5 They are listed in priority order starting at the top Upon power up the C5 will in order check for 1 Connection to USB If detected it will mount the SD card as a mass storage device 2 If there are upgrade packages to apply these are done and the system rebooted 3 If there is CAN traffic present or the voltage wake trigger is active the system will enter logging mode until there is no more CAN traffic present or the voltage sleep trigger is active 4 Once Logging mode has exited typically this happens at key down the C5 will enter wireless mode to upload its data CrossChasm Technologies Incorporated o 2 60 Northland Rd Waterloo ONT N2V 2B8 o o p 519 342 7385 f 800 975 2435 w www crosschasm com CrossChasm 5 Once wireless mode has completed successfully or timed out the C5 will enter low power mode In this mode it will wake either upon CAN traffic or once an hour on the hour to check in with FleetCarma com Voltage Wake System The voltage wake system may also be
6. Tether Special Notes and Limitations The C5 and its SD card are not compatible with Apple computers due to an interaction between the file management layer in Apple and the Safe FAT system the C5 uses to protect the integrity of the file system To ensure the integrity of the file system on the SD card only use Windows PC s to interact with the SD card It is also recommended that when the SD card is placed into a Windows computer the card is properly ejected before physical removal from the PC Before removing the SD card from the logger ensure the logger is fully powered down unplugged from the vehicle CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 a p 519 342 7385 f 800 975 2435 l w www crosschasm com CrossChasm First Timer Start up Guide The comprehensive process to get the wireless logger fully functional follows Note that this procedure is important to use the very first time you set up your logger for integration between your vehicle and FleetCarma Once the key steps have been established adding additional loggers is a straightforward task Log Data 1 Set up the logger locally using your PC and confirm data is being logged and decoded properly using the Logger Configuration Builder and the Log File Decoder PC applications Use the Logger Configuration Builder to generate the CCF file Logging Configuration and place it on the
7. bling the LED system if this is done and the LEDs are not blinking the system can be assumed to be asleep It is typical to disable the LEDs once the system is commissioned in order to reduce driver distraction It is important to note that any critical fault that prevents logging functionality will result in a red light If this occurs the logger is not functioning properly and must be diagnosed the root directory of the SD card will have a file called Status txt This file will have the fault information and corrective actions printed in ascii text format The red light will never alight unless there is a critical fault preventing system operation It is not true that the lack of a red light implies desired operation Incorrect wireless operation or configuration will not typically result in a red light LED Sequence Logger Status Implication Green LED blinking Running in Logger Mode The C5 is in logging mode either waiting for once per second No Loggable CAN traffic loggable CAN traffic waiting for the vehicle to stop broadcasting CAN traffic or it is using the voltage wake up system to log GPS input voltage and temperature Green LED blinking Running in Logger Mode The C5 is in logging mode and is logging at least once per second Logging CAN traffic some CAN traffic on all CAN busses where traffic is Blue LED blinking no expected but not necessarily all messages the specific pattern logger is configured to listen for Blue LED
8. blinking once Running in Upload Mode The logger is in upload mode which consists of per second initializing the wireless hardware connecting to a wireless network opening a connection to FleetCarma and uploading data The LED sequence does not reflect which of these actions is currently in progress only that upload mode as a whole is currently running Blue LED blinks once Sleep Mode The logger is in sleep mode It is waiting for a every 8 seconds trigger to wake up and begin logging or uploading These triggers depend on the logger configuration but typically include e Input voltage exceeds wake up threshold if voltage wake up feature is enabled CAN traffic is detected on an enabled CAN bus The hour rolls over and it is time to check in with the FleetCarma server CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 o0 amp a p 519 342 7385 a i f 800 975 2435 l w www crosschasm com CrossChasm DBC Setup for FleetCarma Integration In order to create a report to view in FleetCarma there are some mandatory requirements for dbc file setup This setup is not necessary to decode data locally on a PC and there are no limits on what signals or what size the dbc is In order to download data you will need to generate a valid report The absolute minimum set of data required to generate a report is vehicle speed You may also make use of the more advanced features like alerts fuel econom
9. eate Update Package Name the package appropriately and select the files you wish to send to the logger This creates a package in the portal 2 Then click on Setup gt C5 and edit the logger you wish to update Select the update package you just created and save changes The next time the logger checks in it will download this package and update itself You can view the status of this operation on the Manage your Loggers page CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 a p 519 342 7385 f 800 975 2435 w www crosschasm com CrossChasm Once the entire package has been received the C5 will apply any firmware upgrades and replace the existing CCF and CCW files with any new ones and then reboot This upgrade process will pre empt any other wireless or logging tasks and as a result some data loss may occur during this period Also note that if upgrade CCW is misconfigured this can lead to loss of communication and manual replacement of the CCW file on the SD card will be required C5 Moding and Logging Behaviour Mode selection eConnect device to PC performed at eAccess files on SD card acts as card reader start up eHID command interface to interact with C5 hardware Verifies integrity of upgrade files on SD card Upgrade Applies firmware upgrade file to microprocessor FLASH Applies configuration file s to SD card active directory ae eConnects with up to two CA
10. ected to FleetCarma or finds no more suitable networks to try 4 If you have a GSM C5 you must enter the correct APN for your wireless network provider which may be found online The Band is also carrier specific In North America this must be GSM850Mhz_PCS1900Mhz Contact Support fleetcarma com for help in selecting appropriate values 5 GPS logging is available only to GSM C5 s The logging rate for the GPS system may also be specified here If the value of this box is either empty or set to 0 GPS logging will be disabled 6 Save the profile download the file and place it in the root directory of the SD card Power cycle the logger and ensure no CAN data is present If there is appropriate network connectivity the device will check in with FleetCarma com The wireless search process may take a few minutes When it is complete the device will go to sleep Verify connectivity on the Setup gt C5 tab The last Check in should be updated If there are files on the card they will be uploaded to the portal 7 Your wireless logger is now fully functional Over the air updates Over the air updates can occur via update packages These are a set of files that are packaged together and sent to the C5 wirelessly directly from FleetCarma They can be firmware upgrades HEX new logging configuration files CCF or new wireless configuration files CCW To send an update package 1 Click on Setup gt C5 gt Update Packages gt Cr
11. his allows estimation of driver related metrics Eco Driving Average Acceleration Deceleration Idling Percentages Engineering User Enables access to engineering functions DBC file features Upgrade package capabilities CCW configuration PC software tools Alert Viewer Enables the Alerts Tab on a vehicle report This allows the viewing of OBD2 diagnostics trouble codes on your vehicles Fleet Summary Viewer View the Fleet wide summary for your fleet on the Reports Tab Provides Drill down summary data across your fleet filtered by date vehicle types To create other users for your organization Click on Admin gt Users gt Create New User Enter their information and select their User Roles and Save Changes For read only users who can only view reports deselect all User Roles CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 o0 p 519 342 7385 a i f 800 975 2435 l w www crosschasm com CrossChasm CrossChasm C5 CANbus Logger Hardware Spec Sheet FEATURES OBD2 Pin outs e MicroChip PIC32MX795F512H 80 Mhz e 2 CAN Channels e 9 30 VDC Voltage range e Low current consumption e Micro USB Connector e Onboard Thermistor e Micro SD Card bay Female Vehicle side Connector Shown e Red blue Green LED e 12V Voltage sensing Function e MCP7941 battery backed real time clock Power Battery T nn must be always on e CANbus Transceiver low power mode En 2
12. ic rate or to log frames continuously as well as transmit both fixed frame messages and response messages The logger will sleep to reduce power consumption to less than 1mA and can wake up on either CAN traffic or vehicle voltage thresholds Configuring a C5 logger is simple The Logging Configuration PC Application allows the engineering team to select the desired CAN frames and rates to be logged If a range of CAN ID s should be logged this can be accomplished with one of four CAN Masks If data queries are required these can be added at this time as well such that the C5 can query information from a controller If you would like the C5 to transmit a frame in response to a particular set of payload data on a particular ID frame this is also possible Viewing a single set of data from a vehicle is simple The SD card may be loaded into a PC and the raw data can be decoded into either CSV files for access via Excel Matlab etc or into ASC CAN data files for access via CANalyzer or other Vector Software This is done using the C5 Decoder Software Alternatively the data may be manually uploaded into FleetCarma com for permanent storage and to provide vehicle usage and performance reports This reporting framework makes it easy to identify potential issues off nominal conditions abnormal vehicle usage etc that may be useful for diagnostic CrossChasm Technologies Incorporated o 2 60 Northland Rd Waterloo ONT N2V 2B8 o eo
13. log files BIN and will inform FleetCarma which dbc to use to decode your data 4 Log some new data and upload this new data to your vehicle under Upload gt C5 Once this is done you should be able to view a valid report Ensure the data in your report looks correct If there appears to be issues revisit your dbc file or contact support fleetcarma com for technical support CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 a p 519 342 7385 f 800 975 2435 l w www crosschasm com CrossChasm Upload Data Wirelessly 1 Configure your wireless system by generating a wireless config file CCW and placing it on the SD card in the root directory 2 Generate this file via the Admin gt Loggers gt Wireless Configuration Profiles tab Choose a suitable name for the profile Port 80 or 1882 may be selected depending on your internet firewall settings if unsure port 80 is recommended preferentially The Server Address must be www fleetcarma com Depending on your provider traffic on port 80 may be proxied and manipulated by your wireless ISP in a manner not compatible with FleetCarma T mobile in particular is known to have issues in this regard In this case port 1880 may be used to skirt this interference 3 If you have a wifi C5 you may input up to 5 wifi credentials The C5 will sequentially attempt to connect to any of those available networks until it either gets conn
14. rd SD Card Maximum Size None File Format Spec FAT File Format Power Corruption Protection System SAFE FAT Logged format Binary bin CAN Logging Configuration Format Binary ccf Wireless Configuration Format Binary ccw Logger Status Diagnostics File Ascii clear text ccl CrossChasm Technologies Incorporated 2 60 Northland Rd Waterloo ONT N2V 2B8 a i p 519 342 7385 f 800 975 2435 w www crosschasm com CrossChasm SD Card recommended supplier SwissBit 2 The possibility of corruption exists on most SD card when power is interrupted The C5 protects against this via two methods SAFE FAT transactional redundancy at the file system layer and the use of SwissBit micro SD cards Use of alternative SD cards is possible but not recommended The C5 will always be provided with a Swissbit 512MB SD card Wifi Specifications Units Network Standard IEEE 802 11 b g Wifi Security Types WEP WPA WPA2 EAP Output Power 12 dBm Typical Range 300 Ft line of sight Antenna Type External Windshield Mount Access URL Server www fleetcarma com Port Access 80 Certification FCC IC CE Cellular GSM Specifications Units External Modem Dimensions 2 6 x 3 75 1 2 SIM type Standard Mini SIM user replaceable Antennas Leaded dashboard mount integrated GPS GSM Approvals FCC CE AT amp T T Mobile Rogers Power C5 supplied via
15. root directory of the SD card Observe that no Red lights are seen Refer to the LED color chart for status information Log files will appear numbered sequentially in the LOGS directory Create your vehicle and link your C5 1 Click on the Vehicles tab and Add New Vehicle If your vehicle is no listed in the drop down select Make Generic and the appropriate Model for your vehicle s powertrain This selection will choose the format of your report 2 Click Setup gt C5 to view your loggers Edit the logger you are working with and link it to the vehicle that you created in the previous step Do not select an update package Generate a Report via Manual Upload 1 Set up your dbc file to interface to the portal using the FleetCarma dbc naming and unit convention rules see the DBC Setup for FleetCarma Integration section There should be one dbc for each CAN channel Decode your local data with this dbc on your PC to ensure data is decoding properly 2 Upload the dbc to the portal under Admin gt DBC List Chose the parser appropriate for your powertrain type This parser is used to identify the appropriate energy fuel calculations to apply in the generation of the report FleetCarma will generate and provide you with a random 25 hex digit unique identifier for each of your dbc files 3 Update your local copy of the logging configuration file CCF with the 25 digit unique identifier The C5 will propagate this ID into the
16. ulate charging efficiency Positive values correspond to charging the battery CrossChasm Technologies Incorporated Pr 2 60 Northland Rd Waterloo ONT N2V 2B8 oo a i p 519 342 7385 f 800 975 2435 l W www crosschasm com CrossChasm charger_power BEV PHEV Alternative to charger_acvoltage amp charger_accurrent num_dtcs integer Number of valid DTC signals For example num_dtcs means that dtc1 and dtc2 are valid but dtc3 are not CrossChasm Technologies Incorporated e 2 60 Northland Rd Waterloo ONT N2V 2B8 p 519 342 7385 i f 800 975 2435 l w www crosschasm com CrossChasm User Roles and Permissions Your primary account on the FleetCarma website will automatically come with the following permissions 1 Fleet Admin 2 Driver Behaviour Feedback 3 Engineering User 4 Alert Viewer 5 Fleet Summary Viewer Being a Fleet User will allow this primary account to create new sub accounts belonging to the same fleet and to control the access permissions of those users The following table summarizes the features enabled by these different permission levels User Role Description of Permissions Fleet Admin Provides ownership over the fleet vehicles in FleetCarma Provides the ability to create new users within the fleet to create new vehicles to edit logger vehicle linkages Driver Behaviour Feedback Enables the Driver Feedback tab on a vehicle report T
17. y and charging trip data and vehicle usage by adding the necessary signals to your dbc There is a framework dbc file containing all these signals available for download Here All signals used in the FleetCarma system are included in this dbc You may use this dbc as a starting point and configure it for your vehicle Note that not all signals need to reside on the same CANbus You should also delete all signals not being populated by your vehicle FleetCarma looks to the signal name to find the pertinent data and so it is important that the name is correct capitalization not important in your dbc file and that the units are as specified below If you have signals that are not applicable to your powertrain it is important to remove those signals from your dbc Signal Name Powertrain Type Description veh_speed ALL Required for Distance Fuel economy idling calculations ICE HEV PHEV grams sec Required for fuel calculation If only fuel rate is available this will need to be calibrated to a MAF equivalent for gasoline using a 14 6 ratio hvbatt_current PHEV BEV Used to deduce charging driving cycles and calculate charging driving energy Positive values correspond to charging the battery hvbatt_voltage PHEV BEV Used to deduce charging driving cycles and calculate charging driving energy outside_air_temp All Used for display only charger_acvoltage BEV PHEV Used to calculate charging efficiency charger_accurrent BEV PHEV Used to calc
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