RealScan-G10 User Manual
Contents
1. e 22 E MOUNIE DOCI e 23 7 Customer SUDDOF essem pesi tence en nin nln me 26 Copyright 2012 Suprema Inc On the web www supremainc com 1 1 Basic Specifications 1 1 General Information Scans various fingerprint images 1 2 or 4 flats or 1 roll Portable water dustproof IP 54 High quality image scanning regardless of states of finger Automatically segments when scanning flats and detects slippage when scanning rolls Prevents external light halo effect and ghost images Full compliance with IDENT US VISIT and DHS standards User friendly Interfaces D Buttons can be used to make scanning easier Scanning progress can be seen on the display 3 Emits beeps and voice instruction messages through the built in speaker Detachable cover protects the fingerprint scanning area Kensington lock prevents theft USB 2 0 transmits data and supplies power For use only with UL Listed LT E computer Input Power 5VDC 500mA Copyright 2012 Suprema Inc On the web www supremainc com Z 1 Basic Specifications 1 2 Certificate FCC Statement This device has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and2. Games Recent Items Computer Network Connect To Neomi Pana Default Programs All Programs Help and Support tart Search Ee JE fees P v 4 Search c Double click View Computer Details Windows Vista Ultimate Intel R Celeron R CPU 2 66GHz 1 00 GB RAM Standard VGA Graphics Adapter Computer Name SUPREMA PC lt gt Show more details 1 Get started with Windows 13 A View computer details a Transfer files and settings a Add new users as eg ze Connect to the Internet Hn What s new in Windows Vista Personalize Windows Show all 13 items 2 Offers from Microsoft 7 Go online to learn about AS Windows Live Show all 7 items Go online to find it fast with Windows Live Go online to help protect your PC with Windows Live e Go online to connect and share with Windows Live Go online to Windows Marketplace Go online to find more ways tc help protect your PC 05 P 7 Run at startup Welcome Center can be found in Control Panel System and Maintenance ere ew QU jE ControlPanel System and Maintenance System mp eart P Tasks Yr View basic information about your computer d H bt LL sven Select Device Manager Windows edrhon Remote settings Windows Vista Ultimate System protection A Copynght 2007 Microsoft Corporstion All rights reserved Advanced system settings Service Pack 1
3. i F windows Expenence Indes lt lt 7 e Select Device Manager Universal Serial Bus Computer name domain and workgroup settings Controller and check whether Computer name suprema PC hange se Full computer name suprema PC Hu moe Computer descnption Suprema RealScan G10 is connected Workgroup WORKGROUP Windows activation Windows is activated wk ty Product ID 89580 OEM 7332132 00031 Change product ke sone software Copyright 2012 Suprema Inc On the web www supremainc com 6 Troubleshooting A In case the RealScan G10 is not detected under the list of Device Manager then proceed on the following steps D Check whether the USB cable is connected properly a Recommend to use the USB cable included with the device b Check that the USB cable connection is tightened Check whether the device is connected properly a Unplug the USB cable from the PC then replug it after 5 seconds b Reboot your PC and check out the list of Device Manager to see if the USB driver is installed and working properly on your PC in case the device is still not detected which may has occurred by a failure in USB recognition B In case the RealScan G10 is detected but still does not function properly then proceed on the following steps a End the program and unplug the USB cable b Wait about 5 seconds and replug the cable c Restart the program X To obtain Technical Assistance or if the device i
4. Setup Status The InstallShield Wizard is installing RealScan_Driver xb4 Removing applications InstallShield Cancel 2 d Step of Installation 3 Device driver is being installed InstallShield Wizard Complete The InstallShield Wizard has successfully installed RealScan Driver xb4 Click Finish to exit the wizard z Back Cancel 3 Step of Installation Click Finish to exit the driver installation 5 Connect the USB cable of device to the PC then check the installation status in Device Manager Refer to page 23 X Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not Copyright 2012 Suprema Inc On the web www supremainc com 13 4 Using Software 4 1 Initial Screen RealScan Demo Program 3 1 finger flat ffi 1 1 finger roll C 2thumbs C 4 finger slap 2 r C 1 Finger flat ext C 2 Filger Flat ext 10 finger slap C 442 C 41 14 C 22222 6 AFIS roll fiat C 4 4 2 10 Roll Repeated actions Display Option V Segmentation 2 Original image Quality image 8 Scan Option Auto C Manual 7 RealScan G10 Dem H 4 Initial Screen 1 Fingerprint Scan Mode Total of 8 scanning methods are available 1 finger Flat Scans single flats 1 finger Roll Scans single rolls 2 thumbs Scans both thumbs at the same time 4 finger Slap Scans four finger slaps 4 4 2 Scan
5. free up space on your hard disk gt Baek up your data 3 Rearrange items on your hard disk to make programs run faster or pick a Control Panel icon PT Administrative Toots a Power Options e Wir Scheduled Tasks a System General ConputerNane Hardware Advanced Device Manager The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device Driver Signing lets you make sure that installed drivers are compatible with Windows Windows Update lets you set up pdate for drivers how Windows connects to Windows LI Or Hardware Profiles Hardware profiles provide a way for you to set up and store different hardware configurations Hardware Profiles mes m a Click Start and select Control Panel menu b Double click Performance and Maintenance c Double click System d Follow the menu selection as shown on the left e Select Device Manager Universal Serial Bus Controller and check whether Suprema RealScan G10 is connected Copyright c 2012 Suprema Inc On the web www supremainc com 23 2 Windows Internet Internet Explorer ey E mail Windows Mail y Paint AX Backup and Restore Center I RS 10 Demo 6 Troublesh Vista suprema Documents Pictures Music ooting a Click Start and select Control Panel menu b Select System and Maintenance
6. 0 High Speed 3 2 USB Cable Installation USB Cable Installation 1 USB Connector 2 After connecting USB cable 3 After covering USB socket Remove the cover at the back of the device to expose the USB socket Tightly plug in the USB cable as in figure 2 above The cable must be plugged in completely otherwise the device will not operate normally After connecting the USB cable USB port cover should be bolted to the socket as shown in figure 3 Copyright 2012 Suprema Inc On the web www supremainc com 9 3 Installation 3 3 Mounting Bracket Installation m 3 Holder 1 Attachment holes Drill holes to the surface on which you wish to install the device and bolts on the mounting bracket 2 3 Fixing Slots Slots to attach the device to keep it in place Copyright 2012 Suprema Inc On the web www supremainc com 1 3 Installation 3 4 Device Driver Installation Windows XP VISTA 7 32 Bit OS Heal amp can Driver x85 InstallShield Wizard Welcome to the InstallShield Wizard for RealScan_Driver x86 The InstallShield Wizard will install HealScan Diriver 85 on your computer To continue click Nest Cancel 1 Step of Installation Disconnect the USB cable of device from the PC before proceeding to install the program Click Next if the above screen appears after running RealScan Driver x86 V1 2 0 0 exe Heal amp can Driv
7. can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operated the equipment under FCC rules 1 3 Safety Notes Do not dismantle or alter this device Electric shock or damage may occur If the device was intentionally dismantled or altered by the user it is subject to repair service void conditions Do not use this device in places where flammable or explosive gas may be in the air A fire or explosion may occur If there is water or foreign matter inside the device disconnect the USB cables and contact the customer support center Do not leave the device in an airtight place such as inside a vehicle and keep the device away from heat or direct sunlight The device s exterior or components may be affected Sharp changes in temperature can generate moisture within the device and can result in poor performance Idle period is recommended after substantial changes in temperature The performance of this live scanner is affected by connection to its host PC The device may not be recognized by host PC or not function in desi
8. RealScan G10 User Manual Contents L Bom DOSE HUN ae cei 02 1 1 General Information 02 1 2 608 1 a sie uuinSE iuis diedeteuer 03 1 3 Safety NOteS 223 5 ssSecse nese See see eee eee e eS iantodeuiuesid uii 03 1 4 Device Pdl tS 2sse22 soso sees eee esses eae aa 04 E E o LEE 05 2 12 VOD VIEW LE 05 2 2 Rear VIeWeeenesesseeececesead cuocere ee ee eee eee eee 06 2 3 Device I ape aaa ae gee iE 06 2 4 Display Pal Glsassa sss eee eee 07 273 DEVICE EXEO C 08 2 5 USB CaD E srep 08 MIO e a E 09 3 1 Minimum PC Requirements 09 3 2 USB Cable Installation 09 3 3 Mounting Bracket Installation 10 3 4 Device Driver Installation 11 2 Sg 6 6 ae eie 14 4 1 Initial SChe CN aaa a aeneo i ee 14 7 2 Basle FUNCIONE aaa eee 15 4 3 Scanning Fingerprints Individually 17 4 4 Scanning Fingerprints Sequentially 19 4 5 Notes on Fingerprint Scanning 2L a te mino Bii Gin aE ee 22 sa Meo 0 aa identique 22 5 2 Prism Maintenance
9. Result button Shows the scanned image with the related data Copyright 2012 Suprema Inc On the web www supremainc com 1 6 4 Using Software 4 3 Scanning Fingerprints Individually Scanning Right Thumb Finger 66 CICA Single Flat Scanning Screen Single Flat Scan D Select 1 Finger Flat in the Action menu Select a finger to scan using the Prev and Next buttons at the upper right of the screen If the Capture button is pressed at the lower right of the screen and then the preview image is shown at the main view window the center part of the demo program Place the finger on the scanning area then an image will be captured automatically The image of the scanned fingerprint will be shown as above Scanning Right Thumb Finger Rolled Be Orn Om Single Roll Scanning Screen Single Roll Scan D Select 1 Finger Roll in the Action menu Select a finger using the Prev and Next buttons at the upper right of the screen If the Capture button is pressed at the lower right of the screen and then the preview image is shown at the main view window When scanning rolls the device automatically detects the finger Roll direction can be set at the Capture Option in the Option menu Place the finger at the center of the screen and tilt the finger to the side the scan will begin from After the first beep roll capture will start automatically a
10. canning If only the top of the finger is placed on the scanning area only the top of the finger part will be scanned as shown above Side Scanning If only the side of the finger is placed on the scanning area and the center of the finger does not touch the scanner only the side of the finger part will be scanned as shown above Blurred Image Slippage Image Blurred Image When applying too much pressure with one s finger to the scanning area the image may become blurred as shown above Slippage Image If finger slips are detected while scanning a roll the image may become extended as shown above Up a ENN edi HARIN ts NUN ZU NP at aca h WEE Y S25 Good Fingerprint Image Good Roll Fingerprint To scan a fingerprint successfully place the finger at the center of the scanning area with reasonable pressure If the image is blurry remove pressure from your finger and scan the fingerprint when images similar to those above are shown above If the image is slipped roll the finger at normal speed and you can scan the fingerprint without slipping or blurring Copyright 2012 Suprema Inc On the web www supremainc com Z1 5 Storage and Management 5 1 Storage Cover Front of Cover Back of Cover The cover protects the prism from light and impact Always cover the device when not in use to protect the prism Place the inwardly protruding part at the back of the cover inside the gap a
11. er x85 InstallShield Wizard Setup Status The InstallShield Wizard is installing Heal5ican Dirreer 885 Registering product InstallShreld 2 d Step of Installation 3 Device driver is being installed Copyright 2012 Suprema Inc On the web www supremainc com 11 3 Installation Heal amp can Driver x85 InstallShield Wizard Install5 hield Wizard Complete The InstallShield Wizard has successtully installed Heal5can Drver 8b Click Finish to exit the wizard Cancel 3 Step of Installation Click Finish to exit the driver installation 5 Connect the USB cable of device to the PC then check the installation status in Device Manager Refer to page 23 X Please be advised to follow the troubleshooting guide to check and see if the installation is made successfully or not Windows XP VI Di ee hes car STA 7 64 Bit OS nn 2g ree ETT Welcome to the InstallShield Wizard for RealScan_Driver x64 The InstallShield Wizard will install Heal5can Drreer s54 on your computer To continue click Met Tm 1 Step of Installation D Disconnect the device s USB cable to a PC before program installation Double Click the RealScan Driver x64 V1 2 0 0 exe for installing device driver with Copyright 2012 Suprema Inc On the web www supremainc com 12 3 Installation selecting Run as administrator mode onto the pop up menu click right mouse button
12. er the first scanning is finished the next scanning will be started automatically 5 After finishing of scanning all fingers according to the selected mode the all scanned fingerprint images and their segmented results can be checked by pressing Result button Copyright 2012 Suprema Inc On the web www supremainc com 19 4 Using Software AFIS roll amp flat 4 4 2 10 roll finger r 68 O Om Quality Information bujus us us Fus LE Fg eon NUM Initial Screen Ten print Card Table AFIS Roll amp Flat 4 4 2 10 Roll Scanning Mode Four finger slaps both thumbs and rolls for all ten fingers will be captured in this mode D Select 4 4 2 10 Roll from the Action menu at the upper left of the screen If the Scan button is pressed at the lower right of the screen the button changes into Capture and the preview image is shown 3 Place the finger to scan on the scanning area and press Capture After the first scanning is finished the next scanning will be started automatically 5 After finishing of scanning all flat and roll fingers according to the selected mode the all scanned fingerprint images and their segmented results can be checked by pressing Result button Copyright 2012 Suprema Inc On the web www supremainc com 20 4 Using Software 4 5 Notes on Fingerprint Scanning Top Scanning Side Scanning Top S
13. gnated way with improper connections such as following a Use of USB cable other than the one provided in the package b Connected to the host PC via USB hub or USB extension c Insufficient power supplied from the host PC Copyright 2012 Suprema Inc On the web www supremainc com 3 1 Basic Specifications 1 4 Device Parts Device Case USB Cable All About Fingerprints Realscan Software CD Optional Cleaning Cloth Mounting Bracket Optional Copyright 2012 Suprema Inc On the web www supremainc com f 2 Exterior and Cable 2 1 Top View 1 Scanning Window Area for scanning user s fingerprints 2 Speaker Provides voice instructions and emits various sound effects 3 Status Display Panel LEDs display fingerprint scanning order and status Two function keys are provided Copyright 2012 Suprema Inc On the web www supremainc com bl 2 Exterior and Cable 2 2 Rear View Suprema Inc RealScan G10 ii CE RE Qs LISTED 1 Device label showing basic information including serial number of the device 2 Cover for USB sockets in order to prevent foreign matter entering the device 3 Kensington security slot for preventing theft 2 3 Device Label Suprema Inc RealScan G10 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device mus
14. lays the original fingerprint Quality check Quality Image Displays the quality of the scanned fingerprint Lighter Areas indicate higher quality Indicate D Indicates the finger to be scanned Prev or Next button can be used to change scanning order X Prev and Next buttons do not work during the preview Or Q Fingerprint Scanning Order Copyright 2012 Suprema Inc On the web www supremainc com 15 4 Using Software Quality Information Quality Information NFIQ Displays the NFIQ results to show the quality er prs era ges esci of image Result Message 2 Result Message Displays the information when scanning process is completed 3 Status Displays the scanning progress Oo Fingerprint Information and Message window Button Auto Mode D gt Capture o Stop i Save EFE Result Qs gm aa Result rara 1 Capture button Used to preview or start scanning a Manual Capture button changes into Scan and preview is provided As shown on the right side the Scan button is changed into Capture after Scan button is pressed By pressing Capture button scanning will be started b Auto Capture button is activated as shown above Scanning will be started by pressing Capture button 2 Stop button Stops scanning the fingerprint during the preview 3 Save button Saves the scanned image as a file 4
15. nd roll the finger to the other side The roll will be scanned and the image will be shown as above Copyright 2012 Suprema Inc On the web www supremainc com 1 f Two Thumb Scanning Screen Two Thumbs Scan Select 2 thumbs in the Action menu If the Capture button is pressed at the lower right of the screen the capture will be started automatically and the preview image is shown at the main view window 3 Place two thumbs inside the scanning area and then the scanned images will be shown as above Each captured 2 thumb image will be automatically analyzed and segmented as results Four Finger Slap Scanning Screen Four Finger Slap Scan Copyright c 2012 Suprema Inc On the web www supremainc com 18 4 Using Software 4 4 Scanning Fingerprints Sequentially OUT m sn 4 4 2 4 1 1 4 Card Table 2 2 2 2 2 Card Table Identification Flat Scan 4 4 2 4 1 1 4 2 2 2 2 2 Scanning Mode In the above scanning modes all fingers and thumbs of both hands and the prints will be automatically captured segmented and displayed in a table D Select a mode in 10 Finger Slap 4 4 2 4 1 1 4 or 2 2 2 2 2 at the upper left of the initial screen If the Capture button is pressed at the lower right of the screen the preview image is shown at the main view window 3 Place the finger to scan on the scanning area Aft
16. s four finger slaps and two thumbs as the following sequence left four fingers right four fingers two thumbs 4 1 1 4 Scans four finger slaps and two thumbs as the following sequence left four fingers gt left thumb gt right thumb gt right four fingers 2 2 2 2 2 Scans two finger flats Total of 10 fingers will be scanned 4 4 2 10 Roll Scans four finger slaps two thumbs and rolls for all ten fingers Repeated actions When it is being checked the same action selected would be repeated until pressing the Stop button 2 Display Option Displays the scanned fingerprints Original image or quality image 3 Displays each fingerprint from the original image scanned in area 4 above 4 Area where fingerprint was scanned Copyright 2012 Suprema Inc On the web www supremainc com 1 4 Using Software 5 Indicates fingers to be scanned It can be changed by pressing Prev or Next button 6 Scanned fingerprints are scored and results of the scanned fingerprints are displayed in the message window 7 Capture and Stop buttons for scanning fingerprints Save button to save scanned image and Result button to check result fingerprint images 8 Scan Option Auto Mode Device automatically detects and saves fingerprint Manual Mode Capture proceeds in a manual manner 4 2 Basic Functions Display Option Normal Fingerprint Check Fingerprint Quality D Normal Original Image Disp
17. s not properly operating even after the above troubleshooting steps please be advised to contact our Customer Support Center at any of the following Contact Information provided below Copyright 2012 Suprema Inc On the web www supremainc com 25 Suprema Inc Address Park View Tower 16F Jeongja dong Bundang gu Gyeonggi do South Korea TEL 82 31 710 4502 Fax 82 31 783 4503 Online Customer Support sales supremainc com Website www supremainc com Copyright c 2012 Suprema Inc On the web www supremainc com 26
18. t accept any interference received including interference that may cause undesired operation INPUT POWER SV 500mA via USB Port Interface USB 2 0 High Speed For use only with UL Listed I T E computer Model RS G10 CC R QF X 225720 E e suprem DATE Made in Korea Device Label Includes interface power specifications certification markings and device number Copyright 2012 Suprema Inc On the web www supremainc com 6 2 Exterior and Cable 2 4 Display Panel 1 2 3 4 5 6 7 8 9 10 c 1 10 Shows scanning order status of each finger etc 11 Indicates when left hand flats are scanned 12 Indicates when right hand flats are scanned 13 Indicates when two thumbs are scanned 14 Indicates when single rolls are scanned a Previews the fingerprint b Scans the previewed fingerprint C Power indicator Copyright 2012 Suprema Inc On the web www supremainc com 2 Exterior and Cable 2 5 Device Exterior Device Dimensions 152mm W 152mm L 127mm H Device Weight 1 80 Kg 2 6 USB Cable USB B Type USB A Type 1 830mm USB Cable The USB 2 0 cable which has an A type head and a B type head Copyright 2012 Suprema Inc On the web www supremainc com 8 3 Installation 3 1 Minimum PC Requirements CPU Pentum4 24 GHz Ile Windows XP or higher Memory of 64 MB or higher 1024 x 768 Support USB2
19. t the back of the device Pull down the front of the cover so it stays in place Clean the surface of the device except the prism using a dry towel or a soft cloth Covered Device 5 2 Prism Maintenance Clean the prism using the soft cloth provided with the device If the prism is covered with foreign matter or is dirty due to repeated scanning clean the prism with the soft cloth Do not use any chemical agents such as wax benzene alcohol thinner perfume lubricant or cleansers If the soft cloth provided with the device is not available use cloth normally used for cleaning glasses Copyright 2012 Suprema Inc On the web www supremainc com 22 Check whether the device is connected See below Windows XP suprema 4 Internet E Internet Explorer Gites Outlook Express y mn ME BME Ad Control Pane Qr Steh to Classic wiew See Also 2J Ap Windows Update Q elo and Support computa aer rater prune and e op nask coum d Pick a category Ir 2 A Appearance and Themes KT Printers and Other Hardware lt L M Network and Internet Connections op User Accounts it Add or Remove Programs Date Time Language and Regional Sounds Speech and Audio Devices Accessibility Options Performance and Maintenance Security Center System Properties Pick a task f ry See basic information about your computer gt Adjust visual effects gt
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