"user manual"
Contents
1. 10C to 50C 14F to 122F and sealing rating of IP54 Category 1 The CK3X drop specifications are 1 5 m 5 ft to concrete per MILSTD 810G across operating temperatures which is an increase as compared to the CK3B In addition the CK3X tumble specification is 1 000 1 0 m tumbles per IEC 60068 2 32 specification The CK3R drop specifications are Multiple 1 2 m 4 ft to concrete across the operating temperature range multiple 1 5 m 5 ft drops to concrete at ambient per MIL STD 810G The CK3R tumble specification is 1 000 0 5m tumbles per IEC 60068 2 32 specification Why are two drop heights specified Ambient or room temperature is the range in which the product is used in about 90 of use cases The CK3R is tough enough to withstand drop testing from 5 ft 1 5 m in this environment Drop testing is more difficult at temperature extremes due to component parts becoming more rigid and less forgiving particularly at lower temperatures A number of competitive in class products do not promote this more difficult specification The CK3R exceeds MILSTD 810G across operating temperatures at 1 2 m 4 ft and the CK3X at 1 5 m 5 ft A There is 512MB of RAM in both the CK3X CK3R The CK3X Q has 1GB Flash ROM the CK3R has 512MB Flash In all cases this is more memory than the CK3B offers Is there a field accessible removable memory slot on the CK3X CK3R A Yes All models also have a customer accessible m2. 21 6 x 8 3 x 3 6 cm 8 53 x 3 29 x 1 43 in 6 1 cm 2 40 in width across grip area 499 g 17 6 oz w 5100 mAh battery CK3R 21 6 x 8 3 x 2 84 cm 8 53 x 3 29 x 1 12 in 6 1 cm 2 40 in width across grip area 401 g 14 1 0z w 2000 mAh battery Is the CK3X CK3R a new platform No The CK3X CK3R is based on the already proven TI OMAP 1 GHz Intermec Andromeda III architecture which has been used in the 70 Series Therefore customers should be assured that the CK3X CK3R is reliable and proven The multi engine superscalar TI OMAP processor architecture has superior performance at half the power consumption compared to mid range mobile computer competitive offerings with XScale single core architectures Does the CK3X CK3R offer a camera option No If the customer use case includes the need to capture a color image consider the CK71 or other 70 series model that supports a 5 megapixel camera option Will the IP30 Handheld RFID Reader be supported Yes the CK3X only will support the field attachable IP30 Handheld RFID Reader p n IP30x0B70xx and will be available at release of the CK3X Will there be a non incendive NI version Yes the CK3X will offer NI version Certified for North America and Canada the NI ratings cover the following hazardous environments Non Incendive Version CK3X model 1007CP02 NI CK3X with NI certification comply with the following Suitable for use in Division 2 locations
3. Safety cULus Listing ANSI ISA 12 12 01 Gases Class I Div Il Groups A B C D Dusts Class Il Div II Groups F G Fibers and flyings Class IIl Div II Max ambient 500 C T6 Does the CK3X CK3R support a WWAN option No like the CK3B the CK3X CK3R will only support WLAN wireless capabilities Is there a field accessible reset button on the CK3X CK3R The reset button used to initiate a restart of the device in some circumstances Is located inside the battery compartment of the device KEYPAD Q What keypad options are available for the CK3X CKR A All keypad options for the CK3X CK3R models feature the Same proven hard keycaps with laser etched legends as found on the CK3B and 70 Series Both models have the same two layout options and are almost identical to the current CK3B to maintain application migration and eliminate user retraining The changes to the new keypads are shown below circled in red ae ec d o 0 W 00o m a 2 0o 3 WEIZ CK3X CK3R Alpha wE EEZ CK3B Alpha CK3B Numeric CK3X CK3R Numeric ENVIRONMENTAL MEMORY AND STORAGE Q Can the CK3X CK3R be used in rugged environments Q What are the memory and storage capabilities for the A Yes they can however there are subtle differences between CK3X CK3R the two models Both the CK3X CK3R are designed to survive retail as well as industrial warehouse applications Common to both models the Operating Temperature
4. fatermec Frequently Asked Questions CK3NG Mobile Computer What is the CK3X The CK3X is the next generation hand held mobile computer that combines the leading 70 Series architecture with the superior and well accepted ergonomics of the current CK3B Featuring the motion tolerant and differentiated white LED illumination 2D scan engine the EA30 also found in the 70 Series as well as the 3rd generation all in one near far 2D scan engine the EX25 and combined with the backwards accessory support of the CK3B the CK3X should be considered the go to model for existing CK3B customers or for new customers looking for mid range rugged computing performance with future capabilities to support Vocollect Voice and RFID What is the CK3R The CK3R like the CK3X combines the same architecture ergonomics and accessory support as does the CK3X but has a targeted feature set for customers who desire only arm s length scanning capabilities and require a mobile computer to perform traditional AIDC automated identification data collection without the designed in future capabilities of the CK3X What are the key dimensions of the CK3X CK3R All of the models share a common platform and the same favored ergonomic shape as the current CK3B The CK3R as it does not support multiple engines has a slightly smaller back case specifically behind the display to further improve ergonomics All measurements are Lx Wx D at grip areal CK3X
5. Phone 425 348 2600 Fax 55 115502 6780 Fax 65 6303 2199 Fax 425 355 9551 Europe Middle East Media Sales North Latin America amp Africa EMEA 31 24 372 3167 Headquarters Office Headquarters Office USA 513 8745882 Mexico Reading United Kingdom http intermec custhelp com Phone 52 55 52 4148 00 Phone 44 118 923 0800 Fax 52 5552118121 Fax 44 118 923 0801 Sales Toll Free NA 800 934 3163 Toll in NA 425 348 2726 Freephone ROW 00800 4488 8844 fatermec Q A CK3B with EV12 will find the aiming of the EA31 similar with improved scanning performance EA31 Aiming Refer to User s Manual for depth of field performances What is Vesta decodes Both the EA30 and EA31 support Vesta by default Vesta is an Intermec patented algorithm that allows 1D barcodes to be read at further distances EAN UPC Code 39 and Code 128 Furthermore Intermec Vesta supports barcodes of higher density See the CK3X CK3R User s manual appendix for all Scan engine depth of field performance charts ACCESSORIES A very important element of the CK3X CK3R product lines it that the majority of the current CK3 accessories are compatible The biggest benefit to existing customers is that their investments in the accessories for the CK3B deployments are forwardly compatible saving considerable budget Consult the CK3X CK3R Accessories Guide fora complete list of accessories and their compatibility Q A Wh
6. Intermec devices integral part of the data collection system for customers like the 700 Series to today s 70 Series your app will run as is running new web based WMS applications Intermec Browser is without any modification and minimal testing And if you want the only locked down web client designed to work exclusively to take advantage of some of the new hardware capabilities with Intermec mobile and fixed mount computers including like the new high resolution camera or GPS the latest versions CK3X CK3R models Standalone Intermec Browser licenses of our toolkits provide that ability while preserving the existing are available for all models in the 70 Series In addition syntax in your source code In addition to our rich developer Intermec Browser is included as part of the Intermec Client Pack libraries our Developer Forum and online Knowledge Base ICP software product license offered as a factory install on provide additional developer resources such as FAQs the CK3X CK3R computer Intermec Browser version 1 20 or programming tips and technical articles Download the IDL greater is required for use with CK3X CK3R mobile computers Resource Kits now through the Intermec Developer Center and check out what other creative developers are coming up withon Q Will the CK3X CK3R support HTML5 our Developer Forum A Yes Intermec Browser V2 00 and later includes the option to run on an HTMLS compatible rendering engine Intermec Browser provides a
7. locked down web client interface as well as direct access to data collection hardware such as scanners imagers RFID readers and mag Strip readers With the addition of the HTMLS rendering engine Intermec Browser is also compatible with modern web technologies such as canvas off line storage and application caching Intermec Browser is included when ordering any of the factory loaded ICP Intermec Client Pack configurations of CK3X and CK3R Intermec Browser can also be licensed separately by purchasing Intermec software license 454 026 001 In addition Intermec s HTML5 web browser is fully supported to run on the CK3X and CK3R mobile computers The Intermec HTML5 browser enables Intermec rugged mobile computers to run web applications designed for generic mobile computer platforms such as iOS and Android Our HTMLS browser is based on Webkit and supports all of the commonly implemented features of HTML5 CSS3 DOM and related technologies It is also NPAPI compliant allowing anyone to create browser extensions The HTMLS browser supports Scanner and RFID input via the Intermec scanwedge utility The Intermec HTMLS browser is available for download at www intermec com html5 and is free for use on any supported Intermec mobile computer SCANNING Q What are the scanning capabilities and options for the CK3X CK3R models A The CK3X offers two scan engine options the EA30 and EX25 The same EA30 high performance 2D imager with brilli
8. alth monitoring A Both CK3X CK3R models like the 70 Series offer this unique device health reporting capability that provides insight never before available to mobile workers and IT administrators Device health monitoring allows individuals the ability to monitor and prevent issues before they impact operations Addressing No Trouble Found NTF events Key sub systems like scanning communications and wireless coverage battery What demos are available for the CK3X CK3R The Features Demo application is a collection of applets used to demonstrate various device functions including scanning document imaging photography image capture printing GPS functionality location services and other applications on Supported Intermec Windows Mobile 6 5 devices Depending upon the device some of the demo applications may not be compatible This installation provides documentation CAB file and a SmartSystems software package You can Apps Components Q Is the Intermec Client Pack ICP available as a factory loaded configuration on the CK3X CK3R and device settings can be monitored by the mobile worker A The Intermec Client Pack provides both a data collection through an on board dashboard utility or remotely through terminal emulation Intermec Terminal Emulator and a data a properly licensed Console including SmartSystems console collection lockdown browser Intermec Browser ICP is available version 4 x or later
9. ant white illumination and a laser aimer with unprecedented motion tolerance that is in the 70 Series EA30 is the industry s fastest imaging engine capable of scanning barcodes moving at up to 12 7 m 500 in per second enabling the CK3X to provide remarkable snappiness and fast read rates even in highly dynamic environments EA30 is capable of scanning 1D and 2D barcodes as small as 4 mil PDF as small as 6 6 mil Data Matrix as small as 7 5 mil and standard UPCs at distances up to 304cm 13in The EX25 is Intermec s breakthrough area imager with near far scanning capabilities with a read range that spans from 15 2 cm to 15 2 m 6 in to 50 ft and considered the all in one scan engine for the warehouse hoes EA30 Aiming EX25 Aiming The CK3R introduces the most recent scan engine the EA31 Based on the same scan engine as the EA30 EA31 high performance motion tolerant 2D Imager is capable of scanning up to 400 in s with the same white LED illumination and is capable of scanning all common 1D and 2D bar codes 1D as small as 4 mils 2D as small as 6 6 mils The EA31 has a CCD aimer similar to the EV12 in the CK3 similar also to the aimer in the CN3 e CN4 e and CNSOQ Customers using the current North America South Latin America Asia Pacific Corporate Headquarters Headquarters Office Headquarters Office 6001 36th Avenue West Brazil Singapore Everett Washington 98203 Phone 55 113711 6776 Phone 65 6303 2100
10. at printers are supported by the CK3R CK3X The CK3X CK3R will support the following Intermec printers Bluetooth PB51 PB50 PB42 PB32 PB31 PB22 PB21 PB20 PK80 6820 PB40 PW40 PB2 and PB3 Serial PB5S1 PB50 PB42 PB32 PB31 PB22 PB21 PB20 PB2 PB3 802 11 PB50 The primary method of communicating with the above printers Shall be Bluetooth Where Applicable WLAN and USB Serial communications shall also be supported What data collection scanners are the CK3X CK3R compatible with CK3X CK3R will support the following Intermec external scanners Tethered SR30 SR60 SR61T Wireless SF51 SR61 Tethered scanners shall be powered and supported via the RS232 Serial Snap on Adapter with the exception of the SR61T XR which is Supported via the Powered Vehicle Dock solution OEM Sales Phone 425 348 2762 Customer Service and Support Toll Free NA 800 7555505 Toll in NA 425 3561799 EMEA intermec custhelp com Copyright 2012 Intermec Technologies Corporation Internet All rights reserved Intermec is a registered trademark of www intermec com Intermec Technologies Corporation All other trademarks are the property of their respective owners Worldwide Locations 612224 A 08 12 www intermec com locations In a continuing effort to improve our products Intermec Technologies Corporation reserves the right to change specifications and features without prior notice
11. by default the Master only A Yes specifically in the CK3X For those customers looking to transfers its settings to other devices An SD card with specific extend their investment and move into the combined multi content is required for an advanced cloning session The ad hoc modal use case of bar code and voice directed data collection wireless network used to transfer the data between a Master the CK3X incorporates a microphone and loud speaker audio and client devices is automatically configured by the devices system with the exception of China configurations and at themselves Because ad hoc networking is used this process release will be voice ready There is commitment to support can be completed anywhere i e no network infrastructure is Vocollect Voice however a release date has yet to be required to transfer data When cloning is complete the Master determined The CK3R will not support voice will reboot and return to its normal network configuration The clients will apply the settings received from the Master and SOFTWARE reboot to complete the configuration process Device Management Q What is CloneNGo To launch the application a user can navigate to the icon on the A CloneNGo is a license free way to easily clone devices This System window on the device scan the bar code displayed ona Peer to Peer technology eliminates the need to usea designated master unit or scan the bar code below management console f
12. icro SD slot for removable memory cards up to 32 GB in size To prevent the door from opening when a battery in not present there is a super tough nylon cover that snaps over the assembly for added protection A paperclip or small flat blade screw driver can be used to remove the cover It is recommended this cover be in place at all times DISPLAY Q Will the CK3X CK3R offer the same display A Yes both models will have the same 8 9 cm 3 5 in transmissive QVGA display which is superior for indoor viewing It has 320 x 240 pixels over 65 000 colors and has LED backlighting It has an ambient light sensor that automatically adjusts the backlight to accommodate lighting variables Compared to the CK3B which utilizes a transflective display the CK3X CK3R should provide similar if not better viewing in the most common use cases of a warehouse and similar performance outdoors A MICROPROCESSOR Q What processor options are available with the 70 Series models A Both the CK3X CK3R have the Texas Instruments OMAP 3715 QVGA size display was retained from the CK3B to maintain the best possible combination of battery life application migration and competitive positioning in this class of product 1GHz This multi engine superscalar processor architecture feature superior performance compared to XScale single core architectures at half the power consumption Q A Why was this processor architecture chosen over an XScale p
13. modify some stack components for enhanced functionality or improved Operation What Bluetooth profiles are supported in the CK3X CK3R The following profiles are supported by the Windows Mobile stack on the CK3X CK3R e Generic Access Profile e Personal Area Network Profile e Human Interface Device e Serial Port Profile e Headset Profile e Hands Free Profile e OBEX e Advanced Audio Distribution Profile A2DP e Dial up Networking Profile DUN e Audio Video Remote Control Profile AVRCP POWER BATTERY Q Do CK3X CK3R products ship with batteries A Yes both models ship with a battery pack as well as a Quick Start Guide QSG and hand strap Due to the power efficiencies of the TI OMAP architecture the CK3 standard 2000mAh battery provides the CK3R with sufficient power to last more than a full shift The CK3X ships with the CK3 extended 5100 mAh battery and provides power to last more than 24 hours of continuous use For customers that desire to have the battery health the measurement of a battery s impedance displayed on the Device Health Dashboard both models can use the optional CK7x smart battery can be ordered separately Additionally the CK7x battery include the ability to report their specific serial number aging statistics and impedance wear level tracking data for the purpose of proactively determining the health of a specific battery and when the mobile computer needs a new battery pack Sta
14. on of the operating system language at initial startup and supports ten different languages Chinese Simplified Chinese Traditional English French German Italian Japanese Korean Russian and Spanish This direction simplifies and reduces the number of configuration SKUs and eliminates the need to load a desired local language INTEGRATED RADIOS Q A What are the details on the integrated radio options in the CK3X CK3R Both the CK3X CK3R include WLAN and Bluetooth radios as part of the baseline configuration Model Frequency Band s Radio Type CK3X 2 4 GHz amp 5 GHz 802 11 a b g n CK3R 2 4 GHz 802 11 b g n The CK3X WLAN radio is a dual band 802 11n supporting both 2 4 GHz and 5 GHz frequency bands 802 11 a b g n Customers using the CK3B today and the 802 11a radio will prefer the CK3X for this reason The CK3R WLAN radio is a single band 802 11n supporting only the 2 4 GHz frequency bands 802 11 b g n The WLAN is certified for WPA and WPA2 and supports CCX v4 The Bluetooth module is Class 1 5 version 2 1 EDR Itisa component of the WLAN module and shares the same antenna array The WLAN Bluetooth solution supports co existence at both the hardware and software levels Wireless performance levels in the CK3X CK3R should be similar to the CK3B What Bluetooth stack is supported in the CK3X CK3R The CK3X CK3R incorporate the Bluetooth stack as it is delivered by Microsoft On occasion Intermec may
15. or device provisioning CloneNGo ships free on every CK3X and CK3R greatly simplifying and expediting Cloning configuration and deployment This powerful application clones all software and setting from a fully configured Master device to a completely un configured Client device via 802 11 ad hoc wireless The cloning process requires very minimal user intervention A CloneNGo Master can clone its OS file l dir n n r e download Features Demo from the Intermec web site at http www intermec com Select Products gt Computers gt HandheldComputers gt Your mobile computer gt Downloads tab A ScanNGo bar code to download Features Demo for the CK3X CK3R can be found in the CK3X R Test Booklet contained in the BDUs and available in literature fulfillment doc 612212 06 12 as Well as below Q How does CloneNGoTM differ from ScanNGo A ScanNGo allows communication settings to be applied toa device by scanning a barcode that s been created via SmartSystems Console It can cause the device to execute a wide range of management actions with a host computer ora device management console upon network connection including distribution of activated software licenses The devices can be located in remote locations CloneNGo requires the master and the device under configuration to be present in the same vicinity In addition software licenses cannot be copied via CloneNGo Device Heath Monitoring Q What is device he
16. resulting in better utilization of your as a factory loaded option on specific configurations of the mobile computing assets Administrators can set rules to CK3X CK3R The factory loaded option for ICP includes both customize how and when device health alerts are reported the software and the appropriate software licensing Factory loaded licensing does not expire but is valid only for the version Application Development of ICP that is delivered with the CK3X CK3R The ICP license Q What software tools are provided with the CK3X CK3R grace period has been increased from 180 days to 485 days A To help you develop rich and easy to use line of business from the date of manufacture to update disparate versions applications Intermec provides free of charge the Intermec It is highly recommended that the customer purchase ICP Developers Library IDL The IDL common to all current Maintenance licensing to ensure access to newer versions of ITE Intermec computers is a set of resource kits that include and Intermec Browser in the future common code libraries and developer interfaces to Intermec value added peripherals and useful controls such as signature Q Is Intermec Browser available as a stand alone application for capture printing and data collection We offer backward the CK3X CK3R compatibility to applications developed using Intermec s A Yes Intermec Browser formerly known as iBrowse is an Developer Library resource kits From older
17. rocessor Clock speed is not a comprehensive indicator of processor performance The multi engine TI OMAP processor is a more efficient design than single core processors such as the Marvell PX A320 Up to twice the processing can be done on a given clock cycle meaning the OMAP can deliver high performance at lower clock speeds In addition lower clock speeds consume less power resulting in longer runtimes Single core processors can only improve performance by increasing clock speed producing incremental steps in performance with higher power consumption Therefore the clock speed of the processor alone is not sufficient to measure the overall performance of the system OPERATING SYSTEM Q A What operating system does the CK3X CK3R use Like the 70 Series the CK3X CK3R use the Microsoft Windows Embedded Handheld built on Windows 6 5 3 technology This operating system was Selected for its strong performance compatibility with existing applications written for Windows Mobile and a rich ecosystem of software tools and resources to speed application development Further information for getting Started can be obtained at www windowsmobile com getstarted Is World Wide English available in the CK3X CK3R use Yes however unlike the 70 Series and the CK3B the CK3X CK3R will ship with only Language Provisioning LP allowing the preferred language to be selected at boot Microsoft s Language Provisioning allows for selecti
18. tistics can be accessed via the device health dashboard and or an enterprise wide remote view with properly licensed SmartSystem consoles It should be noted that battery life performance is use case dependent Model Included in package Compatible Charge Accessory CK3R 318 033 001 2000mAh CK3R Optional 318 034 003 5100mAh In the computer 871 228 101 Single Dock 871 230 101 Quad Charger 203 917 001 FlexDock Cup Battery Pack CK70 71 CK3 In the computer 871 228 101 Single Dock 871 230 101 Quad Charger 203 917 001 FlexDock Cup Battery Pack CK70 71 CK3 CK3R Optional 318 046 011 5200mAh smart pack In the computer DX2A2BB00 4 pos Quad Battery Cher DX2A2BB10 4 pos Quad Battery Cher w pwr cord DX4A2BBBBO0 8 pos Battery Cher DX4A2BBBB10 8 pos Battery Cher w pwr cord 203 917 001 FlexDock Cup Battery Pack CK70 71 CK3 CK3X 318 034 003 5100mAh In the computer 871 228 101 Single Dock 871 230 101 Quad Charger 203 917 001 FlexDock Cup Battery Pack CK70 71 CK3 CK3X Optional 318 046 011 5200mAh smart pack In the computer DX2A2BB00 4 pos Quad Battery Cher DX2A2BB10 4 pos Quad Battery Cher w pwr cord DX4A2BBBBO0 8 pos Battery Cher DX4A2BBBB10 8 pos Battery Cher w pwr cord 203 917 001 FlexDock Cup Battery Pack CK70 71 CK3 AUDIO SUPPORT system registry and settings including wireless security to Q Is there Audio Support other compatible devices Note
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