BT 1000 - User Manual
Contents
1. 2 Place the handset on the base to charge 3 After 24 hours plug the phone line cord into the phone wall socket IMPORTANT We recommend that you charge the handset batteries for 24 hours before first use Quick set up guide Talk Standby time Under ideal conditions the handset batteries should give up to 12 hours talk time or 120 hours standby on a single charge This doesn t mean you can unplug the base or leave the handset for this length of time without charge Please note that new Ni MH rechargeable batteries don t reach full capacity until they ve been in normal use for several days Battery low warning The icon will flash and you will hear a warning beep every minute to indicate that you need to recharge your handset before you can use it If you need some help call us on 0800 218 2182 or go to bt com producthelp 5 Quick set up guide Battery performance To keep the batteries in the best condition leave the handset off the base for a few hours at a time After charging your handset for the first time subsequent charging time for the batteries is approximately 6 8 hours The charge capacity of rechargeable batteries will go down over time which will reduce the talk and standby time Eventually they ll need replacing For details on how to get replacement batteries call the helpline on 0800 218 2182 Set up your additional handsets multipacks only 1 For ad2. Using additional handsets 43 If you need some help call us on 0800 218 2182 or go to bt com producthelp 44 Help Phone doesn t work Have you activated the batteries correctly See page 5 Check that the mains power is correctly connected No dial tone Is the telephone cord plugged into the base and phone wall socket Check that the mains power is correctly connected Only use the telephone cord supplied with this phone Can t make or receive calls Check that the mains power is correctly connected The batteries may need recharging Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconnect the batteries and mains power for ten minutes then reconnect and try again Handset doesn t ring The ringer volume may be switched off see page 31 Check that the mains power is correctly connected Make sure the handset is registered to the base see page 40 If you need some help call us on 0800 218 2182 or go to bt com producthelp Help 45 No display The batteries may be flat dead or incorrectly inserted Recharge or replace the batteries F icon flashes Make sure the handset is registered to the base see page 40 Check that the mains power is correctly connected Check that the handset is within range of the base If the batteries are low place the handset on the base charger to recharge icon not scrolling Try cleaning the cha
3. enter any additional digits Call Waiting lets you know if another person is trying to call you while you re on another call If a second caller rings you will hear a beep in the handset earpiece If you ve subscribed to Caller Display the display will show the caller s details as well Call Divert on Select Menu scroll K to BT services and select Y Press to display Divert or and press to call the service and then enter the number you want to divert calls to Call Divert off check Select Menu scroll RS to ET services and select Y 2 Press FJ to display either Divert off or Divert check and press J to call the service Follow the spoken instructions or listen for confirmation status of your instructions Call Waiting on off check Select Menu scroll to ET services and select AH 2 Press Fi to display either Call wait on Call wait off or Call wait chk and press R to call the service Follow the spoken instructions or listen for confirmation status of your instructions If you need some help call us on 0800 218 2182 or go to bt com producthelp mm BR WwWN Store a new service number Select Menu scroll RS to ET services and select w Press W to display Emets and select 4 Adel is displayed select A Enter the name you want and select 4 Enter the number you want and select 4 The number is saved Dial a service number Select Menu scroll RS to ET services and select
4. EB Button HP is pre programmed with 1571 but you can replace it with an entry of your choice Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it To delete or edit a Speed dial entry simply follow the instructions to store a new number and this will overwrite the old entry Save or edit a Speed dial entry From the home screen enter the phone number you want to store Press and hold the Speed dial button Q to you want to store the number under You will hear a confirmation tone once the number has been successfully stored To change any of the numbers that you have stored just repeat 1 and 2 above Dial a Speed dial entry Press and hold the Speed dial button 9 to under which the entry you want to dial is stored The number will be dialled automatically If you need some help call us on 0800 218 2182 or go to bt com producthelp Caller Display and the Calls list 25 Caller Display If you ve subscribed to a Caller Display service you ll be able to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you ll see the caller s name and number on the display If you haven t subscribed to a Caller Display service Incoming call will be displayed when you receive a call Calls
5. Services Pre stored numbers in the BT Services MENU cscccccessreccesssereeeees 37 Call the BT1000 Helpline ccee 37 Call BT 118 500 Directory Enquiries 37 Call Divert ON cccssccsseesseeeseeeseeees 38 Call Divert off check cccccccssescceseeseeees 38 Call Waiting on off check s cesceee 38 Store a new service NUMDET 000 39 In this guide Dial a service NUMDET ssceeseceereeees 39 Delete a service number or all service numbers ccsscccesseceseeeeseeeeeee 39 Using additional handsets Register an additional handset 40 Make an internal call between handsets 41 Transfer a Call cccsscessccsscesseeseeeseeeseees 42 Make a conference Call c ccescesseeeees 43 Help 44 General information Safety information scccsccessessessseees 48 ClEANING A cdessees 49 Environmental c cccsssccsssesesseessseeees 49 Product disposal instructions 6 49 GUATANTCE sesssicssscscccssseseceosssesecsssessees 50 How many telephones can you have 51 Connecting to a switchboard 06 51 RSI N SEE EE E A E 51 Declaration of conformance 0000 51 If you need some help call us on 0800 218 2182 or go to bt com producthelp m Getting to know your phone Handset buttons Home screen Left option button Press to enter the main menu access sub menus and confirm options shown
6. With any number in the redial list displayed select Meru Press to display Delete All and select w Delete all is displayed select W to confirm deletion of the entire list List emrt is shown If you need some help call us on 0800 218 2182 or go to bt com producthelp 20 Using the phone With the keypad locked you can still call the emergency services on 999 and 112 and you can still answer incoming calls and operate the in call features as normal When the call is ended the comes on again If you get an incoming call while you re paging a handset the incoming call takes priority If the handset ringer is switched off on a handset it will be temporarily switched back on so the handset can be found Paging calls can t be answered by a handset Voicemail BT 1571 If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages Keypad lock You can lock the keypad so that it can t be used accidentally while you re carrying it around To lock the keypad Press and hold until the is displayed To unlock press and hold amp again Turn the handset ringer on or off Press and hold J to turn the handset ringer on or off The dk icon will be displayed when the ringer is off Find handset Paging You can ring a handset to help find it Press on the base All handsets registered to the base will ring and display Fasirs To stop t
7. list The Calls list holds up to 50 numbers The date and time of the call is also stored if available Both answered and unanswered calls are stored Calls are listed in chronological order with the most recently received call at the top of the list When the list is full and a new call is received the oldest entry will be deleted automatically The Calls list can hold numbers up to 24 digits and names up to 14 characters You ll need to subscribe to your network provider s Caller Display service for this feature to work You might have to pay a fee For more information on BT Calling Features call BT free on 0800 800 150 To make sure the caller s name is displayed make sure you ve stored the full telephone number in your contacts list including the dialling code There are some incoming calls where a number is not displayed and a network message is recorded instead Unavailable number is unavailable Withheld number has been withheld International international number Orerator call from the operator Payehone call froma payphone Ringback a ringback call If you need some help call us on 0800 218 2182 or go to bt com producthelp 26 Caller Display and the Calls list When the Calls list is open press Ao scroll from the newest call to the oldest or press le to scroll from the oldest call to the newest Missed call notification When incoming calls have been missed the number
8. more likely to be able to help you than the retailer where you made your purchase If you need some help call us on 0800 218 2182 or go to bt com producthelp 7 In this guide Getting to know your phone Handset buttons cccssecessseesseeeeseeees 10 Handset display and icons cssceeeees 12 BaSOsesesissesscessvevedecocdevadectcesvanveveiensceveasee 13 Finding your way around your phone 14 Men IMAP es sessssssscacesectesovscossceesescesscosese 15 Using the phone Switch the handset on or off Make an external call Preparatory dialling sssccssccsseseees End a callie rinsi Receive a Call cccesccsssecesseeesseeeeseeees Call Waiting nccessite Incoming speech VOIUME cesceeeees Eea PA A E Redial eegee View or dial a number in the redial list 18 Copy a redial number to your contacts 19 Delete a number in the redial list 19 Delete the entire redial list eeeee 19 Voicemail BT 1571 sseseseeeseeeeee 20 Keypad locksscccsiscsdcesetasctcssscacecacscaceesteas 20 Turn the handset ringer on or off 20 Find handset Paging scsscsseseees 20 Contacts Store a contact name and number 21 Character Map scssccsscsssccsreeseeeseeeeees View dial a contact Edit a contact entry Delete a Contact ENtry ccsecsssecesreeees 23 Delete all contacts 00 eeeeeeeeeeeeteeeeees 23 View the contac
9. of new calls will be shown e g 3 nen calls The notifications can be cleared by viewing all of the handsets registered to the base The amp will still be presented for missed calls in the calls list so that you can differentiate between calls in the calls list View dial an entry in the Calls list Press button to display Calls list The most recent entry is at the top of the list If there are no entries List emrt will be displayed Press or K to scroll through and view the list When the entry you want is displayed press View the call details Press button to display Calls list Press or K to scroll through to the entry you want and select Menu Details is displayed select w Details of the date and time of the call will be displayed Press G9 to see more details about the call If you need some help call us on 0800 218 2182 or go to bt com producthelp Caller Display and the Calls list 27 Save a Calls list entry to your contacts Press button to display Calls list Press or K to scroll through to the entry you want and select Menu Press to display Store number and select w 4 Hame is displayed Enter a name and select w A AUNE The number is displayed select w to confirm Delete an entry in the Calls list Press button to display Calls list Press J or fl to scroll through to the entry you want to delete and select Menu Press
10. period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s recommended repair agent Discount Communications on 0800 980 8999 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries If you need some help call us on 0800 218 2182 or go to bt com producthelp Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT1000 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Connecting to a switchboard Switchboard compatibility This telephone may be connected to most types of switchboard however in the event of any difficulties consult your switchboard Service Provider Recall R Recall is used when connected to ce
11. repair of or at BT s or its agent s discretion the option to replace the BT1000 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product Guarantee conditions e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee doesn t cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 44 or contact the BT1000 Helpline on 0800 218 2182 Additional answers to frequently asked questions are available from bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee
12. to display Delete and select w Delete is displayed select MW to confirm Delete the entire Calls list Press button to display Calls list With any entry displayed select Menu Press to display Delete all and select YW Delete all is displayed select w to confirm If you need some help call us on 0800 218 2182 or go to bt com producthelp mm Handset settings The default time format is 24 hour AUNE AUNE Set the time format Select Menu scroll K to HS settings and select W Dote and tine is displayed select W Time format is displayed select 4 Press Raa or to display either 12 hour or 24 hour and select M to confirm You will hear a confirmation tone Set the time Select Menu scroll to HS settings and select w Dote and time is displayed select 4 Press to display Set tine and select v The current time set is displayed and the cursor will blink at the first digit Enter the time in 24 hour format 2 digits for the hour and 2 for the minute e g for 10 54pm press AB CB GD GD then select MW You will hear a confirmation tone If you need some help call us on 0800 218 2182 or go to bt com producthelp AUNE AUNE Select Menu scroll RS to HS settings and select v Press W to display Alarin and select 4 or Wto display either Gri or Off and select w Ifyou select Gr enter the time in 24 hour format e g Handset settings 29 S
13. type BT accepts no responsibility for damage caused to your BT1000 if you use any other type of batteries If you need some help call us on 0800 218 2182 or go to bt com producthelp Quick set up guide Where to put your phone Plug in e Place the base within 3 metres of a mains power gadtatand 2D ananesats 1 Plug the mains power 2 Plug the other end phone socket so the cables adaptor item code of the power adaptor will reach 066773 into the into the wall power e Make sure it s at least a base with the cable socket and switch on metre away from other li dinth electrical appliances to clipped In the grooves avoid interference provided e Don t place the phone or base in a bathroom or other humid area e The product works by sending radio signals between the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT e Don t connect the phone line to a phone socket until the handset is fully charged The phone line cord is already fitted but don t plug the other end into the wall socket yet e The base station should be plugged into the mains power socket all the time If you need some help call us on 0800 218 2182 or go to bt com producthelp Charge 1 Activate the batteries by pulling the plastic tab away from the back of the handset
14. BT 1000 SET UP amp USER GUIDE Find more user manuals and product information at www liGo co uk manuals UK s best selling phone brandt Quick Set up and User Guide BT1000 Digital Cordless Phone Important please read first e Only use the line cord power supply item code 066773 and the rechargeable batteries supplied with your phone e Make sure that the power supply is connected to a known working socket e Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket e To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs If you need some help call us on 0800 218 2182 or go to bt com producthelp Check box contents 3 O Ji 2 x AAA 500mAh Handset g rechargeable batteries Mains power adaptor already in handset item code 066773 Contents for each additional handset multipacks only a O ji aa 2 x AAA 500mAh Handset Charger Mains power adaptor rechargeable batteries item code 066773 already in handset IMPORTANT Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same
15. HW Scroll to display the entry you want to dial and press J Delete a service number or all service numbers Select Menu scroll RS to ET services and select w Scroll J to display the entry you want to delete or any entry if you want to delete all entries and select v Press to display either Delete or Delete All and select MW If prompted select W again to confirm BT Services 39 You can also scroll down to display either isn or Edit to view and edit stored service numbers If you accidentally delete all the service numbers you can restore them by resetting the phone see page 36 If you need some help call us on 0800 218 2182 or go to bt com producthelp Py Using additional handsets If there are already five handsets registered to the base the registration will fail You must de register another handset before you can register the new one see Delete a handset on page 35 for instructions The default 4 digit system PIN is 0000 If you enter a digit incorrectly select Del to delete it You have 2 minutes to complete the registration process If registration isn t successful the first time please try again incase the base registration period ran out of time You can register up to five GAP compliant handsets to your BT1000 base to extend your phone system without needing to install telephone extension sockets for each new phone If you ve bought a BT1000 multipl
16. aller is put on hold Press EM or select Suitch to toggle between the two callers 4 Press EJ to hang up the current call If you hang up a current call your phone will ring back to reconnect you to your original call if that caller is still connected Incoming speech volume During a call you can adjust the handset incoming speech volume There are five levels The default setting is Level 3 Using the phone 17 Auto answer If auto answer is set to On you can answer a call by lifting the handset off the base If auto answer is set to Off you ll need to lift the handset off the base and press ico If you wish to turn the handset ringer off when the phone is ringing select Mute by pressing the right option button The display will show Ringer mute If you need some help call us on 0800 218 2182 or go to bt com producthelp 18 Using the phone Numbers in the redial list are arranged in date time order with the most recent at the top of the list If a redial number is stored in your Contacts the name will be displayed instead of the number The gt icon is displayed when the number is too long to be shown fully Press EB to scroll through the rest of the number A Calls 1 During a call press KA or to increase or decrease the volume The first press will present the call volume screen so you can see the current volume level Subsequent presses will change the volume you will hear the vo
17. an external call select Menu by pressing the Left option button then scroll until Intercom is displayed and select 4 All handset numbers registered will be displayed Enter the handset number you want to transfer the call to or press to call all handsets The other handset s will ring and display your handset number Your external caller will be put on hold and hear music When the other handset answers press to transfer the call If you need some help call us on 0800 218 2182 or go to bt com producthelp Make a conference call Using your handset you can hold a conference call with an external caller and other internal handsets registered to the base Or you can hold an internal conference call between all the handsets registered to the base During an external call select Menu by pressing the Left option button then scroll down until Intercom is displayed and select w All handset numbers registered will be displayed Enter the handset number you want to join the conference call or press to call all handsets The other handset s will ring and display your handset number Your external caller will be put on hold and hear music The other handset s should answer by pressing R Press and hold J for 2 seconds the display will show Conf rence Your external caller and internal handset s will all be connected to the conference call Any caller can leave the conference by pressing 8
18. attery compartment cover Manufacturer Model Rating Battery Corun NI MHAAAJ500 500mAh GPI VT50AAAHC 500mAh Caution Don t immerse batteries in water throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT1000 by using any other types of batteries There is a risk of explosion if incorrect batteries are fitted Safety information Only use the power supply suitable for the BT1000 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 066773 If you ve bought a multiple pack the item code for the charger mains power supply is 066773 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT1000 Helpline on 0800 218 2182 Don t open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0800 218 2182 for all repairs If the keypad is locked it is still possible to make calls to 999 and 112 emergency numbers Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fit
19. between upper and lower case X Press and hold to turn the ringer on or off If you need some help call us on 0800 218 2182 or go to bt com producthelp 12 Getting to know your phone Handset display and icons EL gt Press UnMute Y AO m lt A Del Back Menu L Intercom Battery Y Antenna Battery full On handset is in range gt Battery 3 4 full of the base gt Battery 1 2 full gt Battery 1 4 full gt Low battery needs charging dx Flashing edge of range Off handset is out of range of the base lt gt Left right Characters off the display to the left right Handset Steady handset in use Flashing incoming call Off answer machine is off Press key to scroll Alarm through the number On alarm set a Up down Flashing alarm time reached Menu options exist above Keypad lock below those shown on On keypad lock on the display Ringer Calls list Handset ringer turned off Shown to indicate missed calls in the calls list Del Right soft key Press to clear a character when in entry mode or to stop the alarm Back Right soft key Press to go back to the previous menu level or cancel the current action Mute Unmute Right soft key During a call press to mute unmute the call Intercom Right soft key From the home screen press to make an internal call or access the intercom list aS Left soft key Press to confirm options Menu Left
20. default 4 digit system PIN is 0000 You cannot delete the handset you are using to carry out this action Once a handset is deleted it will be removed from the list of registered handsets and the F icon will disappear from the display and Resister will be shown The default 4 digit system PIN is 0000 If you enter a digit incorrectly select Del to delete it If you need some help call us on 0800 218 2182 or go to bt com producthelp 36 Base settings The default 4 digit system PIN is 0000 If you enter a digit incorrectly select Del to delete it Reset your BT1000 You can reset your BT1000 back to the factory default settings All settings will be reset but it will not delete your stored contact entries Select Menu scroll K or ES to Reset and select YW Enter PIH is displayed Enter the 4 digit system PIN and select HZ Reset settings is displayed select W to confirm The display will return to the idle screen and your BT1000 s default settings will be restored If you need some help call us on 0800 218 2182 or go to bt com producthelp BT Services You can easily call a range of useful pre stored numbers and BT Calling Features using the BT Services menu There are two empty entries in the menu where you can store your own numbers if you wish to Pre stored numbers in the BT Services menu Helpdesk Call wait on BT 118500 Call wait off Divert on Call wait chk Divert off Empty D
21. ditional handsets and chargers plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power 2 Activate the batteries as explained on page 5 3 Place the handset on the charger to charge for 24 hours If you ever need to remove the batteries simply slide open the battery compartment cover and ease out the batteries If you need some help call us on 0800 218 2182 or go to bt com producthelp J Go Your BT1000 is now ready for you to use e For help setting the date and time go to page 28 29 e For instructions on making a call go to page 16 e For help personalising your phone s settings go to page 28 Or you may find the answer in the Help section on page 44 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline on 0800 218 2182 Quick set up guide Using your BT1000 on a broadband line If so you need to fit an ADSL microfilter between the phone line cord and the phone socket You can get BT ADSL microfilters from bt com shop If you use BT Infinity you will not need to use an ADSL microfilter For other types of broadband please check with your provider if a microfilter is required If you cannot find the answer to your problem in this user guide then please call our free Helpline on 0800 218 2182 Our dedicated advisors are
22. e connect to the base when you move back within range 1 m Using the phone Switch the handset on or off Press and hold until the handset switches On Off Make an external call Press amp When you hear the dial tone enter the number Preparatory dialling Enter the number first If you make a mistake select Del by pressing the Right option button to delete the last digit Press J to dial End a call Press Receive a call When you receive a call the phone rings the amp icon will flash and Incoming call will be displayed The In use light on the base will also flash If you ve subscribed to a caller display service the display shows the caller s number if it s available and also the caller s name if it matches an entry stored in your contacts list Press to accept the call If you need some help call us on 0800 218 2182 or go to bt com producthelp Call Waiting instructions If you ve got a call waiting service and it is switched on your phone will alert you to a second incoming call if you re already engaged on an external call To switch your call waiting service on or off see page 38 You ll hear the call waiting tone and if you also have caller display the display will show the number of the caller and the name if it matches an entry in your contacts Press EM or select Suitch by pressing the Left option button to answer the new call and your first c
23. e current ringtone will be played Press K or to hear the different ringtones and select x to save your choice You will hear a confirmation tone Set the base ringer volume Select Menu scroll ES to ES settings and select YW Press J to display Fina volume and select A The current ringtone will be played at the current volume setting Press M or to display and hear the different volume levels or Off and select s to save your choice You will hear a confirmation tone If you need some help call us on 0800 218 2182 or go to bt com producthelp Delete a handset Deleting a handset will de register it from the BT1000 base station For more information on using additional handsets and to register a handset see page 40 Select Menu scroll S to BS settings and select Y Press W to display Delete handset and select w Enter PIN is displayed Enter the 4 digit system PIN and select s All handsets registered to the base will be displayed Press R or ISM to select the handset you want to delete and select s Change the system PIN Select Menu scroll to ES settiras and select HW 2 Press W to display Change FIH and select w Old PIN is displayed Enter the existing 4 digit PIN and select HZ Hen PIH is displayed Enter a new 4 digit PIN and select AH Contr is displayed Enter the new PIN again and select x You will hear a confirmation tone Base settings The
24. e pack all additional handsets come pre registered to the base However if you purchase an additional handset separately you must register it to your BT1000 base as shown on Page 6 before it can be used If a handset becomes un registered it will need to be registered to the base again Register an additional handset a alls P Select Menu scroll BA or J to Resistration and select AH a alls Scroll B or B to select the base you want and select Y Enter PIH is displayed Enter the 4 digit system PIN and select w The handset will display Please wait 4 Press and hold the button on the base for approximately 5 seconds until you hear a long beep and the green In use light begins to flash Once registration is successful the handset will display Handset x with x being the assigned next available handset number If you need some help call us on 0800 218 2182 or go to bt com producthelp Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between two handsets From the home screen select Intercon by pressing the Right option button If you only have one other handset registered to the base the other handset will be called automatically If you have more than one handset registered all handset numbers will be displayed Enter the handset number you want to call or to call all handsets press GQ The other handset s wil
25. ess to select the Navigation buttons option displayed on the oN Scroll up or down through screen above the button the menu options If you need some help call us on 0800 218 2182 or go to bt com producthelp Call list Contacts BS settings Menu map Details HS settings Store number Delete Delete all Add View Edit Delete BT services Delete all Capacity Base ringer Ring volume Delete handset Change PIN Date and time Alarm Ringer Tones Handset name Auto answer Select base Helpdesk BT 118500 Divert on Divert off Divert check Call wait on Call wait off Call wait check Empty Empty Registration Enter PIN You will need to press the Left soft key to open the sub menu Reset Enter PIN If you need some help call us on 0800 218 2182 or go to bt com producthelp Call timer Your handset will automatically time your outgoing and incoming calls The handset shows the length of time both during and for a few seconds after your call When you make a call the green amp In use light on the base comes on Out of range warning The icon on the display indicates when you are in range of the base When the handset is out of range of the base the Y icon flashes and the display shows Searching You need to move back within range of the base station If you move out of range when you re on a call you ll lose your connection The handset will automatically r
26. et the date Select Menu scroll RS to HS settings and select w Dote and time is displayed select 4 Press W to display Set date and select w The current date set is displayed and the cursor will blink at the first digit Enter the date in dd mm yy format 2 digits for the day 2 for the month and 2 for the year e g for 5th January 2013 press 3 GB CD CD GD EB then select s You will hear a confirmation tone Set an alarm or turn on or off If you turn the snooze function wanes F on when the alarm sounds and If you didn t set the time and date when you first you pressany butfoniostop set up your phone then you will need to do so it the alarm will turn off for 10 before you can set an alarm see page 44 45 minutes and then sound again after 10 minutes for 7 30am press CB GB EB CB and select v You now have the option to turn the Snooze function on or off press or Bio display Gr or Off and select v The Q will be displayed on the idle screen to indicate that the alarm has been set If you need some help call us on 0800 218 2182 or go to bt com producthelp 30 Handset settings Stopping the alarm when it goes off When the alarm goes off it will sound at the handset volume level set If the handset ringer has been set to Off the alarm will still sound at level 3 The Q icon and Alara On will flash on the display To stop the alarm press any button on the handset even if the key
27. he ringing press on the base again or press any button on any handset This will stop all handsets ringing If you need some help call us on 0800 218 2182 or go to bt com producthelp Contacts You can store up to 50 names and numbers in your list of contacts Names can be up to 14 characters and numbers up to 24 digits Store a contact name and number 1 From the home screen press Qa The first entry or List emeta will be displayed 2 Select Menu by pressing the Left option button Ac is displayed select s 3 Hame is displayed Enter the name see note opposite for help and select 4 4 Humber is displayed Enter the phone number and select s to save You will hear the confirmation tone Character map amp 1 abc2aaaaecg ghi4iiii jkIS mno6660606 6 f1 pars7 B8 tuv8siiudda wxyz9 space O Ol OLOINID W BIWIN e Changes text entry mode upper lower sentence case If you try and store a contact when the contact list is full you will hear an error tone and t list full will be displayed You will need to delete an entry before another can be stored Entering names Use the keypad letters to enter names e g to store Tom Press once to enter T Press R three times to enter o Press once to enter m Writing tips To delete the last digit character entered select Del by pressing the Right
28. ive standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2012 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed by The Art amp Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 218 2182 t UK s No 1 Phone Brand based on sales Source GFK RT UK Landline Phone sales Volume and Value Sales Jan 2000 Aug 2012 Calls made from within the UK mainland network are free Mobile and international call costs may vary BT1000 08 12 Issue 1 BT
29. ivert check Empty Call the BT 1500 Helpline 1 Select Menu scroll to ET services and select W 2 Heledesk is displayed press R to call the BT1000 Helpline Call BT 118500 Directory Enquiries 1 Select Menu scroll to ET services and select W 2 Press to display BT 118588 and press to call You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go to bt com callingfeatures refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150 If you re not connected to the BT network some of these features may not be available Call diversion services might allow other divert options Please contact your telephone network provider for details If you need some help call us on 0800 218 2182 or go to bt com producthelp 38 BT Services Call Diversion will divert incoming calls to another number of your choice If you always divert your calls to the same number you can change the service number for convenience Follow steps 1 and 2 opposite and select oA Scroll to Edit select 7 twice and after the existing number enter the number you usually divert to followed by do not delete any of the digits that are already there Select oA to confirm Then when you call Divert on your divert will be set up without having to
30. l ring and display your handset number so they know who is calling When a handset answers hold your conversation as normal 3 Press to end the call Using additional handsets 41 Registering another make of handset to your BT1000 base If you want to register another make of handset i e nota BT1000 handset to your BT1000 base you will need to follow the Registration instructions that came with the handset first and then continue with the base part of the registration procedure as shown in point 3 on page 40 Please note that registering other types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset If two handsets are engaged on an internal call and an external incoming call is received beeps will be emitted in the earpiece of both handsets and the incoming call details will be shown on the handset display The internal call has to be ended before the external call can be answered If you need some help call us on 0800 218 2182 or go to bt com producthelp 42 Using additional handsets If you only have one other handset registered to the base the other handset will be called automatically If the other handset is unavailable your handset will display Handset not available and you will be returned to the external caller Transfer a call You can transfer an external call to another handset registered to the base During
31. lume level with each press Mute During a call you can talk to someone nearby without your caller hearing During a call select Mute by pressing the Right option button The display shows tiute and your caller can t hear you Select Un Mute to return to your caller Redial Telephone numbers that you have called are saved in the Redial list The Redial list holds up to 20 numbers View or dial a number in the redial list 1 Press fill to open the redial list 2 Press RS or to scroll through the list 3 To dial a number when it is highlighted press If you need some help call us on 0800 218 2182 or go to bt com producthelp 4 Hame is displayed Enter a name and select s Using the phone 19 Copy a redial number to your contacts Press Ral to open the redial list Press Mill or to scroll through to the number you want and select Menu by pressing the Left option button Store number is displayed select Y For help entering a name see page 21 The number is displayed select W to confirm Delete a number in the redial list Press Eto epen the redial list Whenyoupress Ato conim 2 Press KS or to scroll through to the number you a selection you will hear a want to delete and select Menu confirmation tone Press to display Delete and select w Delete is displayed select w to confirm deletion Delete the entire redial list Press Ral to open the redial list 2
32. mmend that you unplug the power and telephone line cord during an electrical storm General information Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for this phone please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal If you need some help call us on 0800 218 2182 or go to bt com producthelp 49 50 General information Guarantee Your BT1000 is guaranteed for 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the
33. oll to HS settings and select HW Press FJ to display Handset name and select w The current handset name is displayed Select Del to delete characters and use the keypad to enter the new name then select 4 You will hear a confirmation tone If you need some help call us on 0800 218 2182 or go to bt com producthelp Turn auto answer on or off Select Menu scroll RS to HE settinas and select Y Press to display Auta answer and select w Press R or W to display either Gr or ff and select 4f to confirm You will hear a confirmation tone Select a base Select Menu scroll RS to HE settings and select Y 2 Press W to display Select base and select YW The current base in use will have a next to it Press K or 8 to display the base you want and select M to confirm Handset settings 33 If auto answer is set to On you can answer a call by lifting the handset off the base If it s set to Off you ll need to lift the handset off the base and then press p The default setting is Auto answer On If you need some help call us on 0800 218 2182 or go to bt com producthelp va Base settings Choose from 5 base ringtones The default base ringtone is 1 Melody 1 2 3 1 There are 5 base ringer 2 volume levels plus Volume Off The default setting is volume level 5 Set the base ringtone Select Menu scroll K to BS settings and select W Base ringer is displayed select 4 Th
34. on the display above the button Redial Vol Up From the home screen press to enter the redial list see page 18 In talk mode press to increase the earpiece volume In menu mode press to scroll up through the options Contacts Press to access your stored Contacts Talk From the home screen press to make and receive calls see page 16 Calls Down From the home screen press to enter the Calls list see page 25 In talk mode press to decrease the earpiece volume In menu mode press to scroll down through the options 1 Speed dial From the home screen press and hold to dial BT 1571 or your network s voicemail service r If you need some help call us on 0800 218 2182 or go to bt com producthelp at n BSA Intercom a e J a A S A Getting to know your phone 11 Right option button Press to confirm the option displayed on the screen above the button to delete or go back to the previous screen R Recall R Recall for use with some BT Calling Features and when connected to a switchboard PBX End call on or off Press to end a call From the home screen press and hold to switch the handset on or off see page 16 In menu mode press to return to standby 2 9 buttons Speed dial From the home screen press and hold buttons 2 9 to dial a stored speed dial number see page 24 0 Press and hold to lock or unlock the keypad When entering characters press to toggle
35. option button If the next letter is on the same button that you have just pressed wait until the cursor moves to the right before trying to enter it Press to switch between text entry modes sentence case Abc upper case ABC lower case abc or numeric 123 Press to insert a space If you need some help call us on 0800 218 2182 or go to bt com producthelp 22 Contacts To enter a pauseina contact number When storing a number press and hold in the place where you want the pause To enter a recall in a contact number When storing a number press and hold in the place where you want the recall Searching alphabetically Press the relevant keypad button e g to search for a contact beginning with S press four times then scroll through the entries For help entering names see notes on page 21 View dial a contact From the home screen press Ra The first entry will be displayed Press or K to scroll through and view the entries To dial an entry press R when the entry is displayed To view the number for an entry select s when the entry is displayed Edit a contact entry From the home screen press Q The first entry will be displayed Press or E to scroll to the entry you want to edit and select s Press J to display Edit and select v Edit the name by selecting Del to delete characters and use the keypad to enter new ones then
36. pad lock has been turned on If snooze has been turned on and you press any button to stop the alarm snooze will be activated for 10 minutes it will sound again at the end of the snooze period To stop the alarm and the snooze function press and hold If an alarm goes off during a call the 4 icon and Alarm On will flash on the display and you will hear a beep in the earpiece The alarm will not sound during ringing or paging The alarm is set for a single event only so once the alarm has been stopped the alarm time will need to be set again if required If you need some help call us on 0800 218 2182 or go to bt com producthelp Set the handset ringtone for external or internal calls Select Menu scroll ES to HE settings and select Y Press to display Rirrser and select w Press KS or W to display either External rina or Internal rina and select w The current ringtone will be played Press R amp S or W to hear the different ringtones and select M to save your choice You will hear a confirmation tone Set the handset ringer volume Select Menu scroll E to HS settinas and select Y Press to display Rinser and select w Press K or to display Finser volume and select s The current ringtone will be played at the current volume setting Press K or 4 to display and hear the different volume levels or Off and select s to save your choice You will hear a confirmation tone Handset
37. rging contacts see page 49 Check that the mains power is correctly connected You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT1000 base may be on the line If you need some help call us on 0800 218 2182 or go to bt com producthelp 46 Help No Caller Display number name displayed Have you subscribed to a Caller Display service from your network provider See page 25 The caller may have withheld their number An exact name number match was not found in your contacts Check that you ve stored the full STD dialling code Can t register a handset to a base You can register up to five handsets to your BT1000 base and you can register your BT1000 handset to up to four bases Check that you ve not exceeded the limits Check that you ve entered the correct system PIN default PIN 0000 Check that you re at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the telephone line cord correctly Is the base ringer set to off See page 34 You may have a faulty line or socket Try using another socket or line If you are a BT customer then please call 0800 800 151 or your network provider if you still have problems If you need some help call us on 0800 218 2182 or go to bt com producthelp Help 47 Buzzing noise on my phone or on other elect
38. rical equipment nearby e Sometimes your BT1000 can interfere with other electrical equipment if it s placed too close We recommend that you place your BT1000 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you re still having problems call us on 0800 218 2182 or go to bt com producthelp General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e For non BT line customers call 0800 800 150 residential or 0800 800 152 business e Additional handsets are available from the Helpdesk on 0800 218 2182 Billing enquiries Please see the phone number shown on your BT bill If you need some help call us on 0800 218 2182 or go to bt com producthelp General information Important You won t be able to call 999 from this phone if there s a power cut so make sure you ve got another way to call for help in an emergency This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you might find that the handset batteries run out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Open the battery compartment cover 2 Lift the battery out and remove the batteries Replace with two new AAA Ni MH 500mAh rechargeable batteries 3 Replace the b
39. rtain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT1000 supports time break recall but not earth loop recall General information 51 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Vtech declares that this BT1000 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit bt com producthelp For your records Date of purchase Place of purchase For guarantee purposes proof of purchase is required so please keep your receipt Enter your base system PIN here i ae ee cae If you need some help call us on 0800 218 2182 or go to bt com producthelp For a Better Future We re always looking to make our products last longer and use less power so we don t have such a big impact on the environment To find out about what we are doing visit bt com betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respect
40. select s Edit the number using Del to delete characters and use the keypad to enter new ones then select sf to save If you need some help call us on 0800 218 2182 or go to bt com producthelp Contacts 23 Delete a contact entry From the home screen press a The first entry will be displayed Press or R to scroll to the entry you want to delete and select MW Press until Delete is displayed and select w Delete is displayed select W to confirm Delete all contacts From the home screen press Ra The first entry When you delete all contacts will be displayed select 4 they will only be deleted on the Calls aes here handset you are using If you Press until Delete all is displayed and select W have more thanana handset Delete all is displayed select f to confirm registered to the base and wish to delete all contacts from them View the contact memory status all you will need to manually follow the Delete all contacts From the home screen press R The first entry pr cedure sing cach handset will be displayed select s Press until Caracits is displayed and select MH The display will show the total number of contacts stored and the total amount of contacts that can be stored e g 22 50 used If you need some help call us on 0800 218 2182 or go to bt com producthelp ma Speed dial 3 You can allocate a phone number to each of the Speed dial buttons 9 to
41. settings 31 Choose from 5 handset ringtones The default external ringtone is Melody 1 and the internal ringtone is Melody 2 There are 5 handset ringer volume levels plus Volume Off The default setting is volume level 5 If you turn the ringer off the dx icon will be displayed on the standby screen As a quick way to turn the handset ringer off press and hold Q If you need some help call us on 0800 218 2182 or go to bt com producthelp 32 Handset settings There are three handset tones Key beeps Battery low and Out of range You can turn these on or off the default setting is On Key beeps when turned on you will hear a beep after each button press Battery low when turned on you will hear a tone when the battery is low Out of range when turned on you will hear a tone when the handset is out of range with the base A handset name can bea maximum of 12 characters If you name your handset the handset number will still be displayed on the idle screen Turn the handset tones on or off Select Menu scroll K to HS settings and select W Press W to display Tores and select A Press Raa or to display Ringer volume and select Y Press R or WH to select the tone you want Key beers Batters lon or Gut of ranae and select w Press il or to display either Or or Gf and select 4f to confirm You will hear a confirmation tone Change the handset name Select Menu scr
42. soft key Press to select menu options Press Press to see more details about the call If you need some help call us on 0800 218 2182 or go to bt com producthelp Getting to know your phone 13 Base Green In use light On when the base is connected to the power Flashes when the phone Red charging light rings during a calland On when the handset is in during registration the base charging Find Press to page locate a handset also used for registering new handsets to the base If you need some help call us on 0800 218 2182 or go to bt com producthelp 14 Getting to know your phone Finding your way around your phone Your BT1000 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the next page When the handset is switched on and at the home screen Select the Heri option by pressing the Left option button to open the main menu Use the or fj button to scroll through the available options When the menu you wantis displayed select by pressing the Left option button or the Back option by pressing the Right option button to return to the previous screen To exit a menu and return to the home screen press Bg If no buttons are pressed for 30 seconds the handset returns to the home screen automatically Right option button Press to select the option displayed on the screen above the button Handset 1 3 22PM 03N Left option button Pr
43. t memory status 23 Speed dial Save a speed dial entry csccsecesseeeee 24 Dial a speed dial entry eeeeeeeeeeeeees 24 Caller Display and the Calls list Caller Display vsvssiiscssssetssacessevennssnsevsveveies 25 Calls list sce sieves E 25 Missed call notification sccseseseeees 26 View dial an entry in the calls list 26 View the call details ccessseseeeeeeee 26 Save a Calls list entry to your contacts 27 Delete an entry in the Calls list 27 Delete the entire Calls list 0 0 eeeeeeeeeeee 27 Handset settings Set the time format Set the times cccveccivasivvesccsnseatevenecthvassevese Set the dat seisseen If you need some help call us on 0800 218 2182 or go to bt com producthelp Set an alarm or turn on or Off 060 29 Stopping the alarm when it goes off 30 Set the handset ringtone for external or internal calls c00scceeeee 31 Set the handset ringer volume 64 31 Turn the handset tones on or off 32 Change the handset name 00068 32 Turn auto answer on or Off eseeccee 33 Select a base ccessecesssecsssecsseeeseeeeees 33 Base settings Set the base ringtone ssccsssseesseeees Set the base ringer volume Delete a handset cccsscccssscessseseseees Change the system PIN sccssseceseeees Reset your BT1000 csssccccessseeeees BT
44. ted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference If you need some help call us on 0800 218 2182 or go to bt com producthelp e Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning e Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood e Donotstand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions e There is a slight chance your phone could be damaged by an electrical storm We reco
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