Orion_VX1000_VX2000_1286_Release_Notes
Contents
1. 2 T Communication Solutions Orion VX1000 VX2000 1286 Version 2 2 3 Release Notes Version 2 2 3 Document Version 2 2 3 12 June 2014 Orion VX1000 VX2000 1286 2 2 3 Release Notes Copyright 2005 2014 SURF Communication Solutions Ltd This document contains confidential and proprietary information of SURF Communication Solutions Ltd henceforth referred to as SURF All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from SURF Communication Solutions SURF reserves the right to revise this document and to make changes therein from time to time without providing notification of such revision or change This document contains descriptive information regarding the subject matter herein and is not an offer to purchase or license any products or services of or from SURF SURF expressly disclaims any and all representations or warranties expressed or implied herein including but not limited to warranties of merchantability or fitness for a particular purpose The licensing or sale of any product or service by or of SURF shall only be made in accordance with and subject to the terms of an agreement for the relevant product or service to be signed by both the customer and SURF or its authorized agent or representative Consequently SURF shall carry no liability to a2. conference is configured to 4 or above 2071 1 3 2014 The Linphone H 263 is not supported Only the Linphone H 263 1998 is supported Workaround It is recommended to configure the Linphone to work with H 264 due to its superior video quality compared to H 263 1900 1 3 2014 Working with H 323 gatekeeper is only supported when gatekeeper and Orion are located on the same network without NAT translation between them 1671 1 3 2014 When performing H 323 H 239 content sharing the people screen of the sharing endpoint will always contain 2 video participants as follows the presenter and voice activated dominant speaker This is the normal behavior of the Orion MCU 1551 1 3 2014 In VX1000 and VX2000 QCIF resolution is not supported In the 1286 QCIF is supported 2329 15 5 2014 Orion uses subnet 172 16 xx xx for internal purposes Therefore other external network devices as well as Orion cannot be configured to make use of this subnet Workaround If 172 16 xx xx is used by the customer network please contact SURF s technical support for further workaround instructions 2353 6 5 2014 The GUI allows entering up to 39 for the maximum number of participants while in actuality Orion supports only up to 29 concurrent participants 2354 2319 8 5 2014 Interoperability Occasionally video artifacts appear when using the Polycom RealPresence Windows client The
3. artifacts may occur during IVVR or during video conferencing Orion VX1000 VX2000 1286 2 2 3 Release Notes 5 Contacting SURF Please send your documentation related feedback or report mistakes to pr surfsolutions com We are committed to constant and perpetual improvement Your input will greatly help us in our endeavor 5 1 Support The Orion VX1000 VX2000 Technical Support Center is at your service You may access Warranty Service our Web Request Form by using the following link www orionmcu com support Phone 972 0 73 714 0700 Email orion surfsolutions com 5 2 Surf Marketing Phone 972 0 73 714 0700 Email pr surfsolutions com End of Document
4. d Errata Description 1891 1 12 2013 For Orion 1286 model only interoperability For Ericsson LG PBX QCIF resolution isn t supported by the PBX 2287 16 04 2014 Interoperability When G 722 voice codec is used with Yealink SIP video phone DTMFs are sent over RFC2833 with an incorrect RTP timestamp In rare cases this may cause the Orion to detect DTMFs improperly 2292 20 04 2014 Interoperability With Asterisk based PBXs when Orion O is registered on the PBX and the MCU is configured as a SIP trunk on the PBX or registered on the PBX desktop sharing from Orion O is blocked by the PBX due to false handling of SDP SIP messages by the PBX 2219 1 3 2014 Number of concurrent conferences is limited to six in Orion VX2000 if the maximum number of participants is maintained at the default of 29 Workaround In case eight concurrent conferences need to be supported in VGA and CIF resolution the maximum number of participants needs to be limited to 16 2196 19 3 2014 Late SDP INVITE with empty SDP followed by SDP as part of the 200 OK and ACK messages is not supported by Orion 2007 21 11 2013 In H 323 direct mode no gatekeeper in use and connecting through an access number the resolution of the access number and the H 323 endpoint must match Otherwise the endpoint might not display video Workaround Configure the H 323 endpoint and access number to a matching resolutio
5. eady to use stand alone network appliance The Orion VX1000 VX2000 1286 s web based management system offers easy system configuration conference creation monitoring and conference control in real time This document contains information on new features and system modifications introduced in Orion VX1000 VX2000 1286 release 2 2 3 12 For information on the introduction of new features and modification of previous releases please refer to the relevant release notes documents This document includes the following sections Section 1 Document Scope This section Section 2 New Capabilities and Changes Overview of new capabilities and changes in Orion VX1000 VX2000 1286 release 2 2 3 12 Section 3 Fixed in this Version Bugs and other issues fixed in this release Section 4 Known Issues Known issues and workarounds Section 5 Contacting SURF Contact details Request for Feedback Please report any problems with the product to the Surf Customer Care Group Additionally we are interested in any comments you might have regarding the contents of this package its functionality or any other issues regarding this product Your input is valuable to us and it will allow us to enhance our future versions Please forward your comments to our Marketing Group Orion VX1000 VX2000 1286 2 2 3 Release Notes 2 New Capabilities and Changes This section reflects the new capabilities incorporated in release 2 2 3 12 compar
6. ed to previous GA release 2 2 3 9 In order to obtain the new capabilities in release 2 2 3 9 compared to the GA release before it 2 2 3 2 the reader is encouraged to review the release notes of GA release 2 2 3 9 Release 2 2 3 12 does not contain any new capabilities compared to release 2 2 3 9 Orion VX1000 VX2000 1286 2 2 3 Release Notes 3 Fixed in this Version Errata Date Added Errata Description 2314 1 5 2014 If on the fifth attempt the correct PIN number is entered the IVVR still decides to disconnect the call 2301 29 4 2014 If a wrong PIN number or conference number is entered in the IVVR the it is not a valid conference room PIN number message is sent in a loop rather than sent only once 2300 28 4 2014 Call disconnect without IVVR If a user enters the wrong PIN number five times the call disconnects without first sending the appropriate message 2341 26 5 2014 For VX1000 VX2000 models only In some cases the video output stream contains a discontinuity of the sequence number and the timestamp This issue creates interoperability issues with some endpoints 2262 3 04 2014 For Orion 1286 model only interoperability When using Huawei TE 30 room system desktop sharing in H 323 H 239 does not work 1805 1 3 2014 In rare cases when performing the Orion upgrade the GUI gets stuck Orion VX1000 VX2000 1286 2 2 3 Release Notes 4 Known issues Errata Date Adde
7. n 1939 21 11 2013 Recording a conference is limited to VGA resolution 1942 21 11 2013 When playing a recorded conference audio video sync issues might occur 1973 31 12 2013 In rare occasions Orion sends video with much lower bitrate than expected causing significant video artifacts Workaround Disconnect all participants and re establish the conference 2022 31 12 2013 In rare occasions Orion sends bitrate much higher than expected i e 3 Mbps instead of 1 Mbps causing significant packet loss in client side Workaround Disconnect all participants and re establish the conference 2034 31 12 2013 For board level customers customers who are installing Orion onto their own servers when setting Orion IP configuration through Linux setup command it is impossible to re configure the IP attributes through the GUI such as DNS server IP Workaround Orion VX1000 VX2000 1286 2 2 3 Release Notes Always use GUI to configure the IP attributes and avoid using the Linux setup command If the problem is encountered re install Orion 2120 2284 1 3 2014 When using Orion O desktop sharing it is required to exit from desktop sharing on one client in order for a different client to be able to perform desktop sharing 2073 1 3 2014 In case of H 323 content sharing with H 239 will work only if the maximum number of visible participants in the
8. ny such customer based on this document the information contained herein or the omission of any other information Trademarks The name SURF Communication Solutions is a registered trademark of SURF Communication Solutions Ltd Any other trademarks trade names service marks or service names owned or registered by any other company and used herein are the property of their respective owners SURF Communication Solutions Ltd Rabin Building Misgav Industrial Park 20174 Israel Tel 972 0 73 714 0700 Fax 972 0 4 959 4055 Web site http www surfsolutions com Email orion surfsolutions com Orion VX1000 VX2000 1286 2 2 3 Release Notes oe we IN CP Table of Contents DOCUMENT Scope isis cies eee Serene nsn esper Suone FREE NEN ER ER ES PE ESSE rosa K eSEE ESE SSE NSSE SN EErEE Er 4 New Capabilities and Changes 1 orien ee tr pasa o oo pannes oo naa oaa a haue s auk ase sao p aa ee oaa y sauna and 5 Fixed EDRGIPRIICDCTP M 6 MOV DEL T e 7 Contacting SURF 9 5 1 SUDDOLE Loren E T E E E E dd uate verscas 9 5 2 SUPE MarKketllgz door reete reru ect euet teen eie ses donee cese seated ateed ead 9 Orion VX1000 VX2000 1286 2 2 3 Release Notes 1 Document Scope Orion VX1000 VX2000 1286 provides H 323 AND SIP based video audio conferencing services for SMBs Small and Medium Businesses and enterprises The product is a r
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