WebEOC Users Guide - Wyoming Homeland Security
Contents
1. e C Complete e O Open In Progress e P Previously Accomplished e N Not Applicable e Blank Not started Changing the Status of a Step To set the status for a step select a value from the drop down list adjacent to the step Steps may have a due time associated with them The time is based on the Incident date time If a step is Blank or O open In Progress and the time for completion due time has been exceeded the background color of the status field will display in red 3 19 2009 19 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout About MapTac MapTac was created to replace or augment static paper based maps and magnetic light boards common in many EOCs MapTac is a unique tool in WebEOC that allows an authorized user to publish a map dispersion model digital photo etc from any map GIS source or digital camera and using their web browser share the tactical scene with authorized users instantly MapTac can be used with any GIS or mapping system that can produce a static picture file jpg gif omp Existing web based mapping resources available on the Internet such as Yahoo Maps Delorme etc can also be used to plot virtually any address These can then be saved to MapTac and annotated as necessary MapTac also allows responders at geographically separate locations to view and depending on user privileges update resources real time Users with the2. WebEOC is software designed to bring real time emergency information management to incidents and events that spread across geographical areas and or across multiple agencies WebEOC is a web based technology from Emergency Services Integrators ESi developed for the federal government and has been redefined for multiple uses This results in secure real time access to state and national weather trends satellite images mapping information details of operations in other jurisdictions local regional and even national resource status and other data vital to the efficient management of any contingency even if the jurisdiction hasn t invested in any of the sources of these data WebEOC allows real time information postings and communication over a secure internet connection This information includes text status reports chat rooms visual displays for maps and photos resource tracking and task checklists Prerequisites To use WebEOG you will need to have a few prerequisites e A personal computer with internet access e Ausername This user name must be assigned to you by a WebEOC administrator from the Wyoming Office of Homeland Security WOHS The username defines who you are as you utilize WebEOC and allows you access e Apassword Your initial password will be assigned to you by a WOHS WebEOC administrator The first time you log onto the system you will be prompted to select a new password Select a password that will be ea
3. WEBEoc Users Training Handout Control Panel hitps Awww wywebeoc com top OGleft 14 3 Ef A E WebEOC 7 0 4 i OPSBybee as Default Duty Officer 2009 Boards Bomb Checklist Duty Officer Events Log EOC Activation Governmental Concerns JOC K9 Events Log K9 Training Board Law Enforcement Evidence Events Log Local Event Log Mission Task Security Forces Significant Events Shelters Weather Board 2009 WOHS Duty Officer Events Log WOHS NIMS Resources Menus FEMA Forms Governors Exercise ICS Forms LINKS News Sources Resource Mobilization WHSOC Operations Unit Tools TE E E E E E G8HOHOG8HGeGeeee oe 0 8 The Control Panel is divided into two functional areas e The top portion of the Control Panel provides access to the Admin Manager the Log Off button e The lower portion of the Control Panel contains the status boards menus plug ins and links 3 19 2009 7 WebEOC 7 User Manual 3_18_09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Permissions have been assigned by an WOHS administrator The Control Panel or any WebEOC window may be resized using standard Windows functions and moved to any position on the desktop To open a display either select the adjacent checkbox or click on the link i e the name on the Control Panel e Chat Checklists Contacts and Messages may be opened by clicking the corresponding link e Within the Con
4. appropriate permissions can add markers such as push pins fire trucks road blocks etc with or without labels Labels can be added any time and edited URLs can be added to icons that allow users access to related information Viewing and Printing a Map To access a map for viewing perform the following steps 1 To access MapTac click the MapTac plug in on the Control Panel 2 Select a map for display from the Maps drop down list The image displays in the Map View Area 3 To print a map click the Print printer icon in the lower right hand corner of the map 4 MapTac Plug in Option 3 19 2009 20 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Maps A a sland f 3 q 3 aA Shapes f ez v A Agricultural Civil Disturbance Criminal Occurances Educational Facilities Emergency Operations Energy Financial Fire Facilities Fire Incidents Labels First Responders General Geological pk AEE Government Military PEA doaia lt gt al AEEA joe b110 An EEN 3 H fe nitps iwww wywebeoc com function listtipermlevel 1tpluginid 1 3 Placing Markers on a Map To place a marker on a map perform the following steps Click the desired Marker tab e g General to display the Marker Palette Note Icons may be grouped and available under different marker tabs as shown in Figure 14 4 1 In the Ma
5. i i restoring service to these customers 09 05 03 Randy Leinen faders Gia Main Director of Operations Gas and Electric Cheyenne 3255 WyoLink conversion for Douglas PD and SO scheduled for 3 17 2009 OPSBybee All PD amp SO Frequencies and CAD s installed in MSV2 911 lines 03 17 2009 installed and tested Dispatchers will occupy MSV2 at 0800 tomorrow n morning and begin dispatch operations sjb Communication Support Douglas The PSC received a call from Cheyenne Light Fuel amp Power at 2 27 PM today There was a gas main line that was hit at E College Dr and Avenue lt lt lt lt lt lt Page 1 of 99 0 Disable Refresh gt gt Open a Board To open a message board menu plug in or link simply click on the words this is a hot link This opens the display view To input a message to a board simply click on the plus sign to the right of the message board 3 19 2009 9 WebEOC 7 User Manual 3_18_09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Close a Board Users may close a status board menu plug in or link by clicking the RED X in the upper right cor ner of the Multiple status boards and or multiple copies of a status board menu window plug in or link may be displayed simultaneously This feature allows you to display these windows on one or more monitors or projected displays Once a display has been opened additional copies can be di
6. jurisdiction also sets the time zone for the user log ging in to WebEOC Note If your user name does not appear in the User selection list when All Jurisdictions is selected contact your WebEOC Administrator From the User selection list listed in alphabetical order highlight your user name as shown 3 19 2009 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout WebEOC 7 0 Login Jurisdiction Fremont County User 10 EM Coordinator Password WebEOC is a registered trademark of ESi Acquisition Inc In the Password field enter your password as shown below Note The password is case sensitive Passwords may be any amount of characters no restrictions WebEOC 7 0 Login Jurisdiction Wyoming Office of Homeland Security User evetsiemese Services Chief DASBurton DDASNelson Password eseccsces WebEOC is a registered trademark of ESi Acquisition Inc As you enter your password values display as a series of asterisks If you have forgotten your password contact a WebEOC Administrator 3 19 2009 WebEOC 7 User Manual 3_ 18 09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout 6 From the Incident drop down list select an incident The line containing the selected incident is highlighted All users must select the same INCIDENT in order for message posting
7. the public or that misrepresent that response Contact the media to amplify clarify or correct information 7 Arrange use of a facilty for media briefings To pull up a checklist click the Checklist button on the Control Panel when prompted select the checklist that applies to your needs The appropriate checklist will be brought up for your use Users can add remarks to any step with the option of viewing or hiding the remarks Checklists are incident specific This means a checklist e g Bomb Threat used in one incident can also be used simultaneously and independently in a second incident but information associated with each incident is stored with the associated incident when archived Administrators have the added capability to assign a due time for a step When the due time is exceeded the status indicator field for the step or sub step turns red 3 19 2009 18 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout The Checklists window defaults to the first checklist in the drop down list A different checklist may be viewed by selecting it from the drop down list To close the Checklists click the X located in the top right corner of the Checklists window Overview of Statuses for a Step Overview of Statuses for a Step A step can be set to one of the following statuses located in the Checklist key legend as shown in Figure 7 1
8. Wyoming Office of Homeland Security WEBEoc Users Training Handout WebEOC Users Guide March 2009 a 3 19 2009 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Table of Contents WebEoc Point of Contact iicicssccsiicscmcecntinnenendernnmenparnnnien 2 WebEoc Overview s ssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnn nunnunum nnmnnn nnne 3 WEDEOG L g ON saci seinen tecsinuciuamituubsisduincagusraentieeinaeinindeanaeas 3 Mu ltiple Log ON srinata niaaa a aaa aE a 6 Control Panel ciscccencscecnetccsnesevinddcnscustuniecccenciewtadennemcstesnedeecsents 7 Stat s Board S sssiressosesesersnruinen siaua nupa NEINAR in AENEA ENEN Eiaa 9 Chat SESSIONS sscrriuinrinisenptuinnii eranen naeun PAENNEEN aa 13 Oo a LEs Co al LISTS E EE E E 16 Checklists sasise inann a aaa 18 Map COG riiin aa a EEEE 20 WebEOC Points of Contact WebEOC is administered by the Wyoming Office of Homeland Security For technical assistance please contact Primary Contact Alternative Contact Second Alternative Contact Stewart Bybee Larry Green Wyoming Office of SBybee state wy us Lgreeni state wy us Homeland Security 307 777 4906 Office 307 777 4908 Office 307 777 4900 Main office 307 631 5510 Cell 307 214 9716 Cell 24 7 Number 3 19 2009 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout What is WebEOC
9. e chat room to enter 4 Type the message in the bottom Text Message area Click Send The message will be added to the Messages Pane 5 Note You will see all messages posted by participants unless you exit the chat room and then subsequently re enter 6 To leave the chat room click Leave Room 3 19 2009 WebEOC 7 User Manual 3_ 18 _09 doc 15 Wyoming Office of Homeland Security WEBEoc Users Training Handout About Contacts The Contacts Plug In provides the ability to maintain a notification directory of detailed contact infor mation that can be tailored and updated as required Information recorded for each contact includes agency or person name telephone mobile and pager numbers physical and email addresses and special notes or comments for the contact Sorting Contacts 1 Click the Contacts link on the Control Panel The Contacts window will display 2 To sort Contacts click on the column heading corresponding to the sort you wish to execute Name Agency Phone Pager or Mobile The list will sort and display in ascending order Note The default sort is by Name in ascending order https eoc wy gov function list amp permlevel 1 amp pluginid 6 amp label Contacts WebEOC DER Barker John 307 655 2283 NFIP Barnard Mountain View Bruce NFIP 307 782 3100 Engineer s Office 307 777 6168 Barnes John Workforce Basse John Services 307 777 7761 Department of Baumer Administrative Debora
10. ffice of Homeland Security WEBEoc Users Training Handout About Checklists WebEOC provides the capability for an organization to automate procedures and checklists with the look and feel of a word processing file Steps are identified as a main numbered step or a letter number sub step that can be statused as Open Complete Previously Accomplished or Not Applicable If this functionality is not desired steps can simply be marked as Completed https Awww wywebeoc com function list amp checklistid 23 WebEOC 7 0 Checklists E BR Open Complete Previously Accomplished Not Applicable Checklist CK 15 Activate amp Operate JIC Hide Remarks Show Remarks C 1 Open the JIC i 2 Inform EOC and other appropriate authorities that the JIC is operational and that direction and control of public affairs public information activities have shifted from the EOC to the JIC 3 Promptly post response information in the JIC Archive this information upon receipt of subsequent analysis and investigations and preparation of official reports 4 Plan for and maintain uninterrupted 24 hour operation to include publication of schedules that cover all shifts with adequate staff 5 Provide the media with briefings on significant events in a coordinated complete accurate and timely manner 6 Monitor media reports for accuracy to identify items that may cause a misunderstanding of emergency instructions to
11. h Hearings 307 777 6660 Laramie Co NFIP Meeteetse NFIP Natrona Co 0 Beard Don 307 633 4302 Bennett Kirk 307 868 2638 Benton Mark 307 235 9282 Bey John 307 358 4700 Converse Co ie Blackstone Qwest Linda Buildings gaa American Red Block David Cross 307 637 5242 ae Community Viewing Contact Information To display detailed information for a contact perform the following steps 1 Click the Contacts link on the Control Panel The Contacts window will display 2 Click the name of the contact to display The Edit Contact window will display complete with the details available for that contact as shown 3 19 2009 16 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout FJ WebEOC 6 Contacts Microsoft Internet Explorer provided by ESI loj xj Edit Contact Name and Information Last Jcnes First Eddie Middle R Agency Black Inc Title Mr Addess 123 Murray Dr z y Ciy Chicago Stata Illinois Zip Code 42145 Email f Email 2 Email 3j Notes a Phone Numbers Business 1 555 7373 Business 2 Home 666 1111 Pager 555 7331 Fa Other Mobile 565 3189 Access Level Hide from restricted users Donot hide fron restricted users Save Cancel 3 Click Cancel or Back to exit the Edit Contact detail window and return to the Contacts window 3 19 2009 WebEOC 7 User Manual 3_ 18 _09 doc 17 Wyoming O
12. ols E E E E E E eH8HH000 000 8 3 19 2009 WebEOC 7 User Manual 3_18_09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout 1 An Input dialog box window will pop up as shown below 2 Select an Event Type from the drop down menu 3 Typel the location from which you are reporting 4 Provide a brief description of activities or a situation report of the current situation Use ONLY plain speech Do not use acronyms abbreviations codes like 10 Codes or nick names 5 Click the save button at the top of the New Record window You record is now saved and posted to the Status Board E https Avww wywe beoc com ops truettpermlevel 2 amp tableid 6 amp viewid 15 amp displa a Record As E Event Type Please Choose Event Date 3 18 2009 a Time 14 38 03 Location Description ER Please note that the New Record window may appear slightly differently for individual users dependant upon the rights the user has been granted The different appearances will not in any way impact the ability of users to post information to WebEOC 3 19 2009 WebEOC 7 User Manual 3_ 18 _09 doc 12 Wyoming Office of Homeland Security WEBEoc Users Training Handout About Chat The Chat Plug In allows WebEOC users to create chat rooms and conduct online text conversations in real time User permissions can be granted to edit chat rooms create and delete or limited to just par
13. rker Palette click on the desired marker e g radiological marker to be placed in the Map View Area as shown in Figure 14 5 2 Position the cursor at the location on the map where the marker is to be placed and single click the mouse The marker is stationed at the position specified Moving Markers To move a marker perform the following steps 1 Click and hold the left mouse button on the marker you wish to move 3 19 2009 WebEOC 7 User Manual 3_18_09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout 2 Drag the marker to the new location and release the mouse button Deleting a Marker To delete a marker perform the following steps 1 To delete a marker right click on the marker A delete confirmation dialog will display 2 Click OK to delete the marker OR Click Cancel to return to the map without deleting the marker Placing a Shape on a Map To place a shape on a map perform the following steps Click the Shapes tab to display the Shape Palette as shown in Figure 14 8 Click on the desired Shape button ellipse polygon or line from the Shape Palette Select the shape color from the Shapes Color selection list To draw an ellipse a Click on the Ellipse drawing tool b Click on the map at the center point for the ellipse Then move the mouse to draw c Click the left mouse button when finished drawing as shown in Figure 14 9 To draw a polygon a Click on the Polygon drawing
14. s to be recorded and displayed on the appropriate message board ay a E WebEOC 7 0 Login fi Position Default v Incident E WebEOC is a registered trademark of ESi Acquisition Inc Multiple Log Ins Log in accounts can be configured as either single or multi user Multi User accounts allow more than one user to log in as the same user at any one time Single User accounts allow only one person to be logged in as a particular username i e account Users cannot log in to an active single user account without logging out the other user as shown If you click OK the other user is involuntarily logged off and receives a pop up advisory in their Control Panel as shown Once involuntarily logged off by an administrator or another user the logged off user should exit the system by clicking Log Out and attempt to log back in If the dialog illustrated in the previous step is experienced when attempting to log back in click Cancel and contact the WebEOC Administrator for assistance in troubleshooting the problem When you have successfully logged in to WebEOC the Control Panel appears as shown below The Control Panel that displays when you login will contain only those boards menus links and plug ins assigned to your group by a WebEOC Administrator If you have not been assigned to a Group your Control Panel will be blank 3 19 2009 6 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security
15. splayed by clicking the link once for each additional copy These displays can then be positioned as desired Status boards appear on the control panel alphabetically in their respective groups and can be opened by clicking on the link i e the name Only those items to which a user has been granted access will appear on the Control Panel Indicator Lights Indicator Lights The Messages will be RED if there is a message which has not been read otherwise it is black text 3 19 2009 10 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Updating Adding Reports to the Status Boards Situation reports should be added to the status boards during any event when the need arises To update add reports perform the following To input a message to a board simply click on the plus sign to the right of the message board https Awww wywe beoc com top Ofleft 143 amp Ek WebEOC 7 0 OPSBybee as Default Duty Officer 2009 Boards Bomb Checklist Duty Officer Events Log EOC Activation Governmental Concerns JOC K9 Events Log K9 Training Board Law Enforcement Evidence Events Log Local Event Log Mission Task Security Forces Significant Events Shelters Weather Board 2009 WOHS Duty Officer Events Log WOHS NIMS Resources Menus FEMA Forms Governors Exercise ICS Forms LINKS News Sources Resource Mobilization WHSOC Operations Unit To
16. sy for you to remember and do not give your password out to other individuals or groups The password allows the user to access WebEOC Logging in to WebEOC WebEOC is accessed through Microsoft Internet Explorer 6 0 or higher To log in to WebEOC perform the following Start your web browser e g Internet Explorer Access the WebEOC hotlink found at http wyohomelandsecurity state wy us The WebEOC Login window displays as shown below A Jurisdiction list will appear at the top of the WebEOC Login window Your jurisdiction should be a county department agency or functional entity as determined by the Wyoming office of Homeland Security WOHS Select your Jurisdiction listed in alphabetical order from the 3 19 2009 3 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout drop down list or maintain the All Jurisdictions default as shown below WebEOC 7 0 Login Jurisdiction All Jurisdictions User OPSBybee Services Chief 01 Casper PD Password WebEOC is a registered trademark of ESi Acquisition Inc WebEOC 7 0 Login pm TF Jurisdiction PEE User Select User Password WebE0C is a registered trademark of ESi Acquisition Inc When a jurisdiction is selected the User and Incident drop down lists will be filtered to list only those assigned to the jurisdiction Selecting a
17. ticipating send text messages in existing chat rooms A chat room can be password protected by the chat room creator or WebEOC Administrator https Avwww wywebeoc com function list amp permlevel 1 amp pluginid 1 amp label Chat We Ef Chat Room List Add Chat Room test chat 2 testtttt 3 Training Chat 3 19 2009 13 WebEOC 7 User Manual 3_18_09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Creating a Chat Room To access Chat click the Chat link on the Control Panel The Chat window will display To add a Chat Room a Click the Add Chat Room button See above graphic b below is the dialog box which will appear hitps Awww wywebeoc com function detailf amp roomid Otpermlevel 1 WebEOC 7 0 ARR Edit Chat Room Name Available Compliance Unit Executive Unit Operations Unit Unit Managers 90 SW RTF Teams 90th Space Wing BOARD BUILDER 3 19 2009 WebEOC 7 User Manual 3_ 18 09 doc 14 Wyoming Office of Homeland Security WEBEoc Users Training Handout Chat Add Chat Room Room Set Clear Password Password 1 Planning w 3 2 Nerthridge Earthquake a Delete Explorer User Prompt x Script Prompt Enter the name for the new chat room Cancel New Foor Using Chat 1 To use a Chat room perform the following steps 2 Click the Chat link on the Control Panel 3 Click the name of th
18. tool b Click on the map at each of the corners for the polygon then return to the first corner c Click to complete the shape To draw a line a Click on the Line Shape drawing tool b Click on the map to start the line c Draw the line with the mouse Click again to finish the line To collapse i e hide the Shapes Palette click on the Shapes tab Deleting a Shape To delete a shape perform the following steps 1 Right click on the shape A delete confirmation dialog will display 2 Click OK to delete the shape OR Click Cancel to return to the map without deleting the shape 3 19 2009 22 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout Adding a Label to a Marker Labels can be added to a marker from the Marker Palette Note Labels cannot be added to Shapes To add a label to a marker perform the following steps Click the Labels tab to display the Label Palette as shown in Figure 14 14 Click the Set Label button to select the set label function as shown in Figure 14 15 Click on the marker to be labeled Enter the text for the label and click OK Se ee a Clearing a Label on a Marker To clear a label on a marker perform the following steps 1 Click the Labels tab to display the Label Palette as shown in Figure 14 18 2 Click the Clear Label button to select the Clear Label 3 19 2009 23 WebEOC 7 User Manual 3_ 18 _09 doc
19. trol Panel are status boards menus plug ins and links and can be opened by either selecting the adjacent checkbox or by clicking on the link i e the name Only those items to which a user has been granted access will appear on the Control Panel e The Add Update button adjacent to a status board opens the Board Ops window It contains the necessary tools to manage and post information to a board e The Log Off button allows the user to exit WebEOC 3 19 2009 8 WebEOC 7 User Manual 3_ 18 _09 doc Wyoming Office of Homeland Security WEBEoc Users Training Handout About Status Boards Status Boards are the heart of WebEOC They provide the mechanism to share real time information with authorized users everywhere In WebEOC incident information is transmitted and displayed in status boards making the information universally available to all authorized users simultaneously Within the context of WebEOC a status board is an electronic version of large chronological or categorical paper based status boards hte wepbeoc com ftabdieid 6 t ewid 139t el Duty Ticer cvent JULU U CLF amp P had restored service to more than 90 of the affected customers by 2 30 a m March 17th on the previously reported gas outage in the College Drive and Ave C area We are continuing to ener receive calls from affected customers this morning that were unable to be contacted last night and have workers in the area currently 03 18 2009
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