OWL Intuition Tank Sensor
Contents
1. x OWL U artuition Hot Water Control Tank Sensor TBTE3H or TBHE3H Installation Instructions Tank Sensor to replace existing wired tank thermostat Alternatively can be paired to optional Relay Unit to allow wireless connection to the boiler wiring centre location Support for up to 4 separate hot water zones Provides programmer time clock functionality Requires Network OWL to operate Tank Sensor Backplate Safety Cover Temperature 2 x AAA Sensor alkaline battery 2 Save Energy Limited 2013 Introduction This Tank Sensor is a part of the OWL Intuition range of cloud connected monitoring and control products Its operation is dependant upon being paired to the broadband Internet connected Network OWL supplied separately The Tank Sensor provides hot water tank thermostat and programmer time clock functionality This version of the Tank Sensor is designed for use with central heating systems with a hot water tank cylinder which is fitted with an existing switching thermostat Device code TBTE3H is fitted with a digital temperature sensor Device code TBHE3H is fitted with a digital temperature and humidity sensor Basic day to day user operation changes can be made using the three buttons Addition ally there is comprehensive yet intuitive and easy to use control via the OWL Intuition web dashboard Accessible from any Internet connected computer anywhere in the World iPhone and Android smartphone apps are also available2. for free download It is recommended that this product is installed by a suitably qualified heating engineer plumber or electrician Please read the Safety Information section of this document before proceeding 2 2 Save Energy Limited 2013 Installation Instructions Single or multiple hot water tanks If this is a single tank system then simply follow these instructions The OWL Intuition sys tem will support up to 4 tanks For additional Tank Sensors simply repeat these instructions for each one required The web dashboard will automatically update the Hot Water widget with the additional device when you next log in Network OWL installed and online The Network OWL and heating Room Sensor should already be installed Refer to the Net work OWL Getting Started Guide for guidance if required Check that the Network OWL is powered up and connected to the OWL servers the top green LED should be flashing in a triple blip pattern 1 It is essential that the Network OWL is running the latest released version of firmware available at least Version 2 2 Please log in to the OWL Intuition web dashboard at https www owlintuition com this is a secure connection 2 Click on the Devices menu The Network OWL will appear in the list of devices Click on Network OWL image to open a new window If an upgrade is required an Update Device button will be visible Click on this button then wait for approximately 5 min utes for t
3. the Network OWL 12 2 Save Energy Limited 2013 Tank Sensor Relay Unit Pairing Mode You can place the Tank Sensor into Relay Unit pairing mode by pressing all 3 buttons together for a minimum of 4 seconds The 3 LEDs will start flashing indicating that it is in pairing mode If the Tank Sensor is already paired to a Relay Unit pressing the 3 buttons will delete that pairing Refer to Relay Unit Installation Instructions for further information Safety Switch The Tank Sensor is fitted with a safety switch that is automatically activated when the device is removed from the backplate The Tank Sensor MUST be installed onto the special backplate supplied otherwise the Tank Sensor will not work OWL Intuition h Hot Water Control Tank Sensor Backplate Wiring Terminal Description Neutral Not used may be used to park unused neutral wire Live Not used may be used to park unused live wire Common terminal of Tank Sensor latching relay Not used Heat Satisfied Normally closed terminal of Tank Sensor latching relay Call for Hot Water Normally open terminal of Tank Sensor latching relay Earth continuity connection iHajn 2 Save Energy Limited 2013 13 BEFORE Typical Regular System Conventional Wired Boiler Thermostat Wiring Centre Programmer Timer Room Thermostat Existing Arrangement 14 2 Save Energy Limited 2013 AFTER Ty
4. ay Saturday 8 Start Time End Time Temperature Options 20 1 06 30 08 00 60 0 C 2 08 00 08 45 45 0 C 20 Status off 3 15 30 19 00 40 0 C eo Until 6 30 Tomorrow 08 Jada 00 00 00 00 0 0 C Required 10 0 C Amb Temperature 20 5 C Options Amb Humidity 48 1 Copy Current Day To Sunday ony Save To Network OWL Download From Network OWL Ai Please Note Times should be set for your Comfort periods when the set temperature l EELS aul should be maintained OWL Intultion will automatically calculate and apply Warm Up and x Cool Down times to help reduce your energy consumption Hot Water Y x Hot Water Time Clock __ 2013 2 Save Energy Limited v1 3 2 Support amp Manuals Privacy Policy Terms amp Cor OWL Intuition Web Dashboard Hot Water and Time Clock widgets 2 Save Energy Limited 2013 the Tick icon e When you are happy with your changes you can use the Copy Current Day feature to quickly duplicate to other days f IMPORTANT When you have finished making changes you must save them to your Network OWL by clicking on the Save To Network OWL button Installing the Tank Sensor The Tank Sensor should be located adjacent to the hot water tank cylinder It must be close enough for the supplied hot water temperature sensor cable 3 metres to be safely routed to the location of the existing hot water thermostat Mount the Tank Sensor on an internal wall approximately 1500m
5. clicking on Support amp Manuals on the OWL Intuition web dashboard lower right Tank Cylinder Thermostat For existing installa tions locate the thermostat and identify the wiring back to and within the Wiring Centre Take the thermostat off of the side of the tank cylinder For new installations it is recommended for safety that a conventional thermostat is fitted in series with the Intuition Tank Sensor wiring Make pocket for hot water Temperature Sensor Using a 6mm diameter screwdriver carefully make a pocket down the side of the hot water tank cylinder Ensure that there will be a good tight thermal contact between the tank and the Temperature Sensor 2 Save Energy Limited 2013 Insert hot water Temperature Sensor Carefully push the Temperature Sensor down into the pocket until the stainless steel tube is just out of sight It is very important that the Temperature Sensor makes good thermal contact with the side of the tank cylinder Refit original thermostat Taking care not to damage the Temperature Sensor cable refit the original thermo stat and the spring retaining cable Photo shows optional daisy chain expansion connector Alternative Temperature Sensor Arrangements a If necessary attach the Temperature Sensor directly to the metal hot water tank cylinder with suitable high temperature thermally conductive adhesive such as 3M Thermally Conductive Epoxy Adhes
6. er schematics below These diagrams are schematic and should be used for guidance only 2 Save Energy Limited 2013 13 14 e Refer to the separate wiring diagram and table below for the wiring arrangement appropriate for your heating system Make the connections as appropriate e Ensure that no conductors are left protruding outside the central space enclosed by the backplate e Please ensure that all installations comply with the current IEE regulations e If anything is unclear then please consult the boiler manufacturers installation instructions before making these connections Fit Temperature Sensor cable amp Safety Cover Check all of the wiring is safely attached to the appropri ate backplate terminals and the screws are tight Fit the white multipole Temperature Sensor cable connector to the back of the Tank Sensor it will only fit one way as Tempe anys around Then fit the Safety Cover by clipping it into place Connector over the wiring terminals with the Temperature Sensor cable exiting at the appropriate point Complete the installation by mounting the Tank Sensor to the backplate To do this engage the Tank Sensor on the lugs at the top of the backplate then carefully swing the Tank Sensor down and push it carefully back into its plug in terminal connectors Locate over the captive screws at the base of the backplate and tighten them so that the Tank Sensor is locked into position 2 Save Ene
7. he upgrade to complete You should check that the upgrade was successful before proceeding by repeating this instruction 2 Save Energy Limited 2013 3 Other Steps Before Installing 1 Pair Tank Sensor with Network OWL a Put the batteries into the Tank Sensor The 3 LEDs will start flashing together indicating that the Tank Sensor is ready to be paired b Power down the Network OWL by removing the power connector Then after 10 seconds re insert the power connector into the Network OWL and wait The 3 LEDs on the Tank Sensor will stop flashing indicating that it is now paired to the Network OWL c Now wait until the Network OWL is connected to the OWL servers the top green LED should be flashing in a triple blip pattern d Log in to the OWL Intuition account at https www owlintuition com this is a secure connection You will then see the OWL Intuition web dashboard e A message box will pop up indicating that a new device has been detected and requesting you to log out and log back in f When you log back in you will now have a Hot Water widget within your web dashboard 2 Configure Hot Water Settings 4 2 Save Energy Limited 2013 You can make any necessary changes to the various Hot Water settings by clicking on the gear wheels icon on the grey Hot Water widget title bar Configure Time Clock The Hot Water Time Clock defines the periods during which the hot water is automati cally
8. heated and to what temperature OWL Intuition will intelligently calculate what time to switch the boiler on to heat the hot water to the specified Temperature Preset Hot Water by the Start Time Each day of the week Time Clock Settings can be programmed with up to 5 differ ent hot water periods The preset Hot Water Time Clock set Start Time End Time Temperature tings are shown in the table below 06 30 08 00 55 C These can be modified using the OWL Intuition web dashboard i 16 00 22 00 45 C a On the Hot Water widget click on Saturday amp Sunday the Clock icon This opens the Hot start Time End Time Temperature Water Time Clock widget Monday to Friday 07 00 09 30 S b Select the day you wish to amend s then click an option on the line you 16 00 22 00 45 C wish to amend Note Outside of these preset hot water heating i Pencil icon to edit the line periods the Tank Sensor will maintain the hot wa ter Standby temperature 10 C configurable 2 Save Energy Limited 2013 5 ii Cross icon to delete the line Amend details within the Edit box as required then click on the Tick icon to update the table To add a new line simply fill in the Add box with the required details and click on 10 lt Partly Cloudy The Gables ai Humidity 46 Wind 19 mph Cloud Cover 50 F System Online Time Clock Day hk 5 5 o c Sunday Monday Tuesday Wednesday Thursday Frid
9. ition product contact customer services theowl com to report the issue and reason for returning your product 2 Save Energy Limited will issue you a form and reference number Once we have received the completed form and proof of purchase we will commence the returns process 18 2 Save Energy Limited 2013 SPECIFICATIONS Tank Sensor TBTE3H and TBHE3H Samm x Bom x 37m Thermoplastic flame retardant Relative humidity 25 to 95 non condensing 2 Save Energy Limited 2013 19 For details on using your new OWL Intuition heating controls please download the Heating amp Hot Water Controls User Manual document by clicking on Support amp Manuals web dashboard lower right Customer Support If you have any further questions please check our frequently asked questions at http www theowl com faqs html You can also email us at customer services theowl com please ensure you state your Network OWL MAC ID 2 Save Energy Limited operate a policy of continuous development and improvement therefore the content of this document is subject to change without notice Issue 2 TBTE3H TBHE3H Installation Manual 20 2 Save Energy Limited 2013
10. ive TC 2707 b Some modern cylinders have a hard cladding In these circumstances you must install the Intuition hot water Temperature Sensor into a suitable factory fitted sensor pocket provided for this purpose 2 Save Energy Limited 2013 9 10 11 12 10 Fix the Tank Sensor backplate Offer the backplate supplied to the wall in the po sition where the Tank Sensor is to be mounted Mark the fixing positions through the slots in the backplate Drill and plug the wall then secure the plate into position The slots in the backplate will compensate for minor misalignment of the fixings Drill cable access hole Drill a hole through the central aperture large enough ap proximate 12mm for both the Temperature Sensor white multipole connector to pass through and for a new 3 core mains cable recommended cable size 1mm2 Wiring All necessary electrical connections should now be made e The Tank Sensor is double insulated and does not re quire an earth connection e An earth connection block is provided on the backplate for terminating any cable earth conductors e Earth continuity must be maintained and all bare earth conductors must be sleeved e Run the new 3 core mains cable from the Tank Sensor backplate to the Wiring Centre fixing as required e Run the Temperature Sensor cable from the hot water tank back to the Tank Sensor backplate fixing as required e For an overview see the before amp aft
11. m above floor level you must use the backplate pro vided It should be positioned away from draughts direct heat and sunlight The backplate is suitable for direct wall mounting using two wood screws No 6 x 1 or M3 5 x 25mm into correctly sized wall plugs if required Alternatively mount on to a single gang flush wiring box complying with BS4662 using two M3 5 screws 1 Check Signal Strength With the Tank Sensor at the chosen installation location you should now check the signal strength icon shown on the web dashboard Hot Wa ter widget The signal should be at least 2 bars and preferably more Try moving the Network OWL closer to the Tank Sensor if you have a signal strength problem 2 Ensure there will be enough space to allow easy screwdriver access to the two cap tive screws located at the base of the backplate 2 Save Energy Limited 2013 7 Electrical Connections If in any doubt whatsoever do not continue but consult a qualified electrician or heating engineer WARNING ISOLATE THE MAINS SUPPLY BEFORE COMMENCING INSTALLATION Ensure that the Live feed to the Tank Sensor is correctly fused 3A or 5A maximum This protection is normally provided by way of a fused spur powering the heating system Ensure that you refer to the appropriate wiring diagram applicable to this system Common configuration wiring diagrams are supplied on a separate sheet Latest ver sions of all wiring diagrams are also available for download by
12. pical OWL Intuition h Regular System Conventional Wired Boiler Existing thermostat Intuition digital temperature sensor a TBxE3H Tank Sensor located adjacent to hot water tank Existing wiring E New wiring RBx 3C lt Room Sensor typically located in Hall or Lounge Boiler Wiring Centre Option 1 Remove existing Programmer Timer and link inputs Option 2 Retain existing Programmer Timer and program to always on OWL Intuition h Arrangement 2 Save Energy Limited 2013 15 SAFETY INFORMATION To ensure that you use your product safely and correctly please read the warnings amp safety precautions below before installing your OWL Intuition Tank Sensor Isolate the mains power supply to the heating system and Wiring Centre that the Tank Sensor will be connected BEFORE commencing any wiring work If you are in any doubt about the Tank Sensor installation whatsoever DO NOT at tempt to install but consult a qualified electrician or heating engineer Before attempting to fix the backplate to the wall you must ensure that there are no electrical cables or pipes that will be damaged drilling the fixing holes Do not immerse the unit in water or other liquids If you spill liquid over it dry it immediately with a soft cloth Do not use or store the product in conditions that could adversely affect the product such as rain snow desert and magnetic fields Do not subjec
13. rgy Limited 2013 11 15 Existing Programmer Time Clock any existing hot water programmer or time clock is now redundant You should either program it to be permanently on 24 7 or preferably remove it ensuring that the two wires it was switching are safely electri cally linked together preferably by installing a link wire within the boiler Please check boiler manufacturers wiring instructions for further details 16 Finally check that the Tank Sensor is functioning correctly and switching the boiler on and off correctly A simple test for this is to press the More H W button for 5 seconds This will activate the More Hot Water mode and turn the boiler on Check that the web dashboard Hot Water widget is now showing that More Hot Water is activated and the boiler is running Red glow around tap icon at top of Hot Water widget 17 Handover Please ensure you handover this document to the householder and direct them to the Heating amp Hot Water Control User Manual available for download by click ing on Support amp Manuals on the web dashboard lower right Additional Installation Information Tank Sensor Factory Reset Delete Network OWL Pairing You can factory reset the Tank Sensor by pressing both the Standby and More H W buttons together for a minimum of 10 seconds The 3 LEDs will start flashing indicating that it is in pairing mode Refer to Getting Started with OWL Intuition Network Gateway guide if you need to factory reset
14. t the product to excessive force shock dust temperature or humidity Keep the product away from heat sources radiators stoves heaters etc Do not use the product in or near water or in high moisture areas such as bathrooms Do not tamper with the product s internal components This invalidates the warranty Do not attempt to repair the product yourself Contact the retailer or Customer Services if your product requires servicing If the equipment is used in a manner not specified in this manual the protection provided by the equipment may be impaired Take care when handling all battery types Batteries can cause injuries burns or 2 Save Energy Limited 2013 damage to property if they come into contact with conducting materials heat corrosive materials or explosives Remove the batteries before storing the product for extended periods Only use fresh batteries Do not mix new and old batteries Do not dispose of old batteries as unsorted municipal waste only do so in accordance with your local waste disposal regulations e When disposing of this product do so in accordance with your local waste disposal regulations CARING FOR YOUR PRODUCT Before cleaning remove the Tank Sensor from the backplate disconnect the Temperature Sensor and remove the batteries e Usea lightly dampened cloth Do not use liquid or aerosol cleaning agents benzene thinners abrasive or corrosive materials Do not scratch hard objects against the prod
15. uct Do not leave discharged batteries in the product COMPLIANCE The CE marking certifies that this product meets the main requirements of the European Parliament and Council Directive 1999 5 EC A copy of the signed and dated Declaration of Conformity is available on request OWL Intuition products are manufactured to ISO 9001 Quality Assurance Standards 2 Save Energy Limited 2013 17 WARRANTY INFORMATION 2 Save Energy Limited guarantees that OWL Intuition products will work for a minimum period of 24 months from date of purchase and that it will be free from defects in materials workmanship or design If during this limited 2 year period of guarantee from date of purchase you find that the equipment is not working properly you may return it to us and we will replace or at our discretion repair it free of charge 2 Save Energy Limited will not accept any liability for defects arising from fair wear and tear accidental or wilful damage misuse or failure to follow product or safety instructions If you return any equipment as faulty 2 Save Energy Limited reserves the right to test the equipment and if found to be in perfect working order to return it to you In this event 2 Save Energy Limited reserves the right to charge for any testing or postage costs incurred This does not affect your legal rights relating to equipment which is faulty Warranty conditions only apply where Proof of Purchase is provided To return OWL Intu
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