User manual
Contents
1. 5 5 TECHNICAL SPECIFICATION nee eee ee 6 6 TAKING CARE YOUR NOBONX 7 BEILE aac USES 7 USING CABLES FOR CONNECTION E KR EY ERE 8 gt CLEANING YOUR NOBDU aues cix npn xin iatis c bx FR M DAE bx DUI MR RR 8 cp 9 gt TROUBLESHOOTING YOUR 9 DOES ET 9 FBIOS ERROR MESSAGE IDEM eee DE SR ME 10 b OPERATING SYSTEM NOT FOUND saab o oet prep nenne nenna 11 WARRANTY TERMS AND CONDITION eee eee eene nnne nnn nnn nnn nnne hann nnn nnn nana nns 11 MU a H 11 2 SERVICE AND SUPPORT ronnen MEA RESO eee 11 3 RETURN MERCHANDISE AUTHORIZATION RMA POLICY 12 A SHIPPING POLICY geht M 12 DMP NCBox 189 iv Congratulation You have just acquired NCBox 189 please check the following UNPACKING YOUR NCBox items PACKING LIST FOR NCBox 189 SERIES Item Description Q ty 189 1 Note The accessories are subject to change without immediate notice CHECK BEFORE USE NCBox 189 DMP NCBox 1892. 36 JE HE TE 36 36 36 36 02 58 C Copuric DMP NCBox 189 BIOS Setup menu Exit ht 1985 2008 American Megatrends 10 Operating System Not Found A message indicating that Operating system not found appear when my NCBox starts Enter your BIOS setup main menu by pressing DEL key be sure that the C drive is enable it OS still does not start follow these steps to initialize the BIOS Turn off the NCBox 189 Remove any peripheral devices connected to the NCBox 189 Restart the NCBox 189 Press lt DEL gt to enter BIOS Setup main menu window Cr dc E xe Follow the steps as written in item B BIOS error message WARRANTY TERMS AND CONDITIONS 1 Warranty The warranty terms for NCBox 189 are twelve 12 months from the beginning on the date of invoice During the warranty period DMP Electronics Will repair replace the product covered under this limited warranty 2 Service and Support DMP Electronics Inc provides the technical support for hardware problems with your system throughout the warranty period The technical support service is limited to configuration and operation of NCBox 189 sold by DMP Electronics Inc The technical support service do
3. shipment of your returned system or parts if you fail to insure the shipment All products must be shipped back to DMP Electronics Inc in original or equivalent packaging DMP Electronics Inc will ship the repaired or replacement product s to Purchaser by freight prepaid Purchaser assumes the risk of loss DMP Electronics Inc shall not be responsible for failure of the delivery service to make on time delivery DMP NCBox 189 12 DMP NCBox 189 13
4. DM amp P Group NCBox 189 User s Manual Q COPYRIGHT The information in this manual is subject to change without notice for continuous improvement in the product All rights are reserved The manufacturer assumes no responsibility for any inaccuracies that may contain in this document and makes no commitment to update or to keep current information contain in this manual No part of this manual may be reproduced copied translated or transmitted in whole or in part in any form or by any means without the prior written permission of the DMP Electronics Inc Copyright 2012 DMP Electronics Inc Manual No NCBox 189 01 Ver 1 0A 1 Issued Date Aug 19 2012 SPECIAL NOTICE TO USERS DMP Electronics Inc provides no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall DMP Electronics be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof DMP Electronics reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the
5. and Fair Trade herewith below is the agreement for the protection for both parties DMP and Users in pursuant of trading PRODUCT DESCRIPTION With this product herewith also known as 189 which is a simplified amp an economical design of an embedded NCBox 189 for CNC machine The basic specification of this product comprises of the x86 technology design and with VGA display USB PS 2 Keyboard Mouse LAN and Audio Interfaces DISTRIBUTION CONVENTION 1 This Product includes a packing box an inner case a PC Upon receiving this product kindly please refer to the User Manual to check for the contents and appearance of this product contact immediately your nearest dealer or DMP office for any defective or missing parts The supplier will not be responsible for any reported discrepancy thereafter the expiration period of 3 days from the date of purchase 2 n consideration of transportation and the cost of storage the supplier provides to the distributors a warranty of 12 months This warranty covers the failure caused by hardware breakdown excluding hard drives but does not cover the act of misuse and mishandling 3 The supplier will not accept unknown post therefore if you wish to repair or to return your goods kindly please contact your nearest dealer to make your declaration and at the same time apply for a RMA number RMA stands for Return Merchandise Authorization please see the RMA form and fill up f
6. monitor for details Check if your power control button does not function by removing the AC adaptor Wait for one minute and then reattach all power connection before pressing the power button Condensation may cause the NCBox 189 to malfunction for a while If this happens do not use the NCBox 189 for at least one hour When you have checked all the above guidelines and the NCBox 189 does not work Remove the power adaptor from the NCBox 189 unplug the power cord and plug it in again Then turn on the power DMP NCBox 189 9 BIOS Error Message BIOS error message appear when my NCBox starts If the BIOS error message appears press any key to resume or hit DEL to enter BIOS setup main menu follow these steps 1 Press DEL and the BIOS Setup main menu appears check if CF Card is detected at Pri Master If it is not detected use Direction keys 1 to choose AUTO and then go back to the main menu by pressing lt ESC gt Move your cursor down with Direction keys and choose Save Settings and Exit a message dialog appears as seen below hit Enters Save current settings and exit Y N Y Go to Exit menu using the Direction keys 1 and choose the option Load Optimal Defaults then press Enter A message dialog appears as seen below hit Y key and press Enter to save and recover to the factory setting Load Optimal Defaults Y N Y Main Advance
7. terms of a separated user license agreement or label sticker This product contains software owned by DMP and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Updates and additions to software may require an additional charge Subscription to online service providers may require a fee and credit card information Financial services may require prior arrangements with participating financial institution TRADEMARKS ACKNOWLEDGMENT The NCBox 189 is the registered trademarks of DMP Electronics Inc Other brand names product names or trade names appearing in this document are the properties and registered trademarks of their respective owners All names mentioned herewith are served for identification purpose only DMP NCBox 189 OWNER S RECORD The serial number of this product is located at the rear panel of your NCBox series Refer to the model and serial number when you contact your nearest dealer or DMP offices for services Q SAFETY INFORMATION WARNING Do not expose NCBOX 189 to rain or moisture in order to prevent shock and fire hazard lie Never install NCBox 189 in wet locations Do not open the cabinet to avoid electrical shock Refer to your nearest dealer for qualified personnel servicing
8. 1 189 NCBox 189 is a complete computer which is especially designed for CNC machine controller come with 2 parallel ports easy connect to your stepper driver NCBox 189 support Microsoft Windows with the Mach3 CNC software and Linux with the LinuxCNC software makes your CNC machine easiest install and control DMP NCBox 189 2 NCBox 189 OVERVIEW DMP NCBox 189 Front Panel gt Power LED The power LED lights up when system is turn on gt CF LED The CF LED flashes when the system is working Never turn off the power when CF LED is still flashing gt CF Slot The system is bootable from Compact Flash Card 219 Parallel Port nd 2 Parallel Port Port 378 gt USB port For connection to devices with USB interface HDD CD DVD ROM Memory Stick etc Back Panel gt Power switch gt DC Power In 8V 24V PS 2 Keyboard or Mouse 6 pin VGA gt 1 Parallel port Port 278 gt LAN gt USB ort SYSTEM SPECIFICATION CPU Vortex86MX Main Memory 1GB DDR2 BIOS AMI BIOS VGA D Sub 15Pin Integrated Graphics Chip Powere Input DC 8V 24V DMP NCBox 189 Keyboard and Mouse PS 2 Keyboard and Mouse Peripheral 1 USB V2 0 x 3 2 Type I II CF Slot 3 Parallel port x 2 4 RJ 45 LAN Dimension amp Weight 115 x 115 x 35 mm 505g Operating System Suitable for Windows XP Windows Embedded Standard Windows Embedded Comp
9. Never touch un insulated terminals or wire unless your power adaptor and display monitor are disconnected Locate NCBox 189 as close as possible to the socket outline for easy access and to avoid force caused by entangling of your arms with surrounding cables from the NCBox 189 when using NCBox 189 avoid using or installing the modem to the serial port during a storm or a lightning Do not use the modem or a telephone to report a gas leak in the vicinity of the leak USB connectors are not supplied with Limited Power Sources Do NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS ENCASING OF THIS PRODUCT PLEASE CONTACT YOUR NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN Q REGULATORY ATTENTION This product has been designed and certified to comply with certain regulatory requirements pertaining to Information Technology Equipment This product has not been designed for use as a medical device Without limitation of the foregoing this product is not intended and has not been certified for use in a hospital or clinical environment to diagnose treat or monitor patients under medical supervision and is not intended and has not been certified to make physical or electrical contact with patients nor to transfer energy to or from patients and or to detect such energy transfer to or from patients DMP NCBox 189 i Q PURCHASE AGREEMENT PURPOSE In accordance to the general commercial conduct of Trust
10. act Linux BIOS RECONFIGURING NCBox 189 1 Take note that AMI BIOS is used in the NCBox 189 To reconfigure the NCBox 189 depress or hit the Del key to enter your BIOS setup main menu Select from the menu the desired setup for change Press Esc to go back to main menu Move Exit TAB and select Save Settings and Exit press Y to save the changes that you just made 189 will restart accordingly to your new setup IEIUF UIILIIT TEIN Advanced PCIPnP NUI Security Chipset Exit Processor Uortex86MM A9130 Speed 933MHz System Memory Size 992MB Speed 366MHz 8 09 07 System Date Tue 98 21 2012 Select Screen Select Item Change Field Select Field General Help Save and Exit Exit v02 69 C Copyright 1985 2010 American Megatrends Inc AMI BIOS Setup menu DMP NCBox 189 5 ECHNICAL SPECIFICATION NCBox 189 Onboard 168 DDR2 VGA Integrated Graphics Chip D Sub15 pin 10 100 Mbps LAN RJ 45 connector MIO CF Slot USB 3 ports 2 in the front 1 port for KB Mice 2 Ports 1 in rear Port 278 1 in front Port 378 DMP NCBox 189 6 TAKING CARE NCBox 189 This section gives you guidelines on using NCBox 189 Safe using Storing and Handling STORING Do not place NCBox 189 in a location that is subject to Heating sources such as stove oven heater radiator or air duct E Direct contact from sunlight or moisture area Excessive dust accum
11. d PCIPnP Boot Security Chipset JE E JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE JE HHH 36 Exit Options Save Changes and Exit Discard Changes ptimal Defaults Load Failsafe Defaults Lai Lai Lai 3 3 3 3 3 JE E E JE 36 36 36 E Discard Changes and Exit ES 3 Ge FE FE 3 FE FE FE FE DE DE FE DE 6 3 J 3 Load Optimal Defaults FE 3 3 3 FE 3 HE X X X X DE DE 3 3 X 3 3 HE 0k Cancel HE FE DE FE FE FE FE FE FE FE 3 3 FE 3 FE HE FE FE FE HE FE HE xx Select Item Select Screen Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit 3 E 3 3 DE FE DE DE DE DE
12. es not offer software tutoring or training 3 Return Merchandise Authorization RMA policy If the DMP staff or dealer determines that a part is defective Purchaser must call our technical support service to obtain an RMA number before attempting to return any part Please refer to your nearest dealer for DMP NCBox 189 11 To obtain RMA number Purchaser must follow procedures as below A a Complete the DMP Electronics Inc standard RMA Form and fax back to the RMA Department The RMA Number must be used within 7 DAYS The RMA Number must be shown clearly on your shipping label DMP Electronics Inc must receive all Returns before a replacement will be sent The repair cost is depends on the parts the damage reasons and whether under warranty period etc The Seller will charge the Purchaser in a reasonable price A copy of the invoice for the RMA product s will also be shipped to Purchaser G The freight of return to DMP Electronics Inc is charges to Purchaser account and accompanied by an RMA number Any Returns with freight collect will be refused and returned to you After Repairing the cost of freight will be paid by Seller DMP Electronics Inc must receive all returned goods within the warranty period 4 Shipping Policy The Purchaser must pre pay shipping for any defective system or parts returned under the warranty DMP Electronics Inc shall not be liable for risk of loss or damage during
13. or authorization 4 The freight for return goods for repair will follow the International customary practice and convention Both parties is to pay for freight of one shipment each The shipper is required to prepay the freight from the place of origin This means that the returnee user covers the freight for return goods while the Supplier covers the freight for goods after the repair 5 Obsolete warranty is referred to as 1 Expiration of warranty or 2 Damage due to misuse within warranty The Supplier will be taken into consideration of the circumstances to provide repair service with charges expense for obsolete warranty This expense includes the cost of material and the cost of labor NOTE If there is other particular issue not listed in the above conditions both parties agreed to follow the General Law of Commerce with fair and reasonable discussion in handling and resolving the argument DMP NCBox 189 jii Table of Contents CHAPTERS HEADING PAGE NO 0 UNPACKING YOUR NOBON Eoi RI REA SEEN 1 diu LIST e 1 P CHECK BEFORE USE c mm 1 1 sice a a EE a aa 2 P NCBOxX 189 OVERVIEW E E AANS 3 2 SYSTEM SPECIFICATION a 4 T E A E 5 gt HECONFIGURING NCBOX 189
14. the NCBox 189 with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzene as these may damage the finish of NCBox 189 When a solid object falls or a liquid spills onto the 189 turn off the NCBox 189 immediately and unplug the LAN and power cables Contact a qualified person or your dealer to check the NCBox 189 before you use it again Always disconnect the power cord from the power source before cleaning the NCBox 189 DMP NCBox 189 8 TROUBLESHOOTING This section describes the techniques of resolving some basic problems that you encounter when using NCBox 189 For more troubleshooting guidelines please contact your nearest dealer for technical support TROUBLESHOOTING YOUR NCBox A NCBox does not start Make sure the NCBox 189 is properly secured and plugged into a power source before it is turned on Make sure the power indicator shows the power is on See section 2 for more information about NCBox 189 Overview When the 189 is plugged into a power strip or the UPS Uninterruptible Power Supply make sure the power strip or UPS is turned on and working normally Check if your VGA or LCD monitor is properly plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display
15. ulation area High humidity place Constant or occasional mechanical movement vibration or shock Strong magnets or magnetic fields or magnetically unshielded speakers 86 Ambient temperature of more than 95 F 35 C or less than 32 F 0 C Do not place other electronic device or electrical equipment near NCBox 189 The electromagnetic field of the NCBox 189 may cause interference subjecting to malfunction Provide adequate air ventilation circulation to prevent internal buildup of heat Do not 189 near the wall behind the curtains or draperies in between two books that block its ventilation slots Leave a space of at least 8 inches 20cm behind the sides and back panel of the NCBox 189 Change of environmental temperature Problems may occur when there is sudden change of environmental temperature or if the NCBox 189 is brought directly from a cold location to a warm one moisture may condense inside NCBox 189 Turn off NCBox 189 and contact your nearest dealer Do not drop the NCBox 189 from the working table nor place heavy objects on top of the NCBox 189 DMP NCBox 189 7 USING CABLES FOR CONNECTION To avoid problem use only the specified interface cables in your accessory bag The supplier will not be responsible for the connection arising from the other unspecified peripheral equipment Do not use cut or damaged cables for connection CLEANING YouR NCBOX Clean
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