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SG20B Cordless Scanner and Bluetooth Base Station

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1. 005 53 SPP Incoming Connection Scanner Initiated 04 55 Configure the SG20B in Direct Connection isses 58 Basic Setup with Configuration Bar Codes 0 Cri eee eee eee 58 R s tYo rScannef 5 2 v anA aa a OP CE T rr ees 58 Set an International Keyboard 0 0 0 0 cece eee eee eee 58 Configure Your Scanner with EasySet in Direct Connection 60 Online Setup with EasySet sese 60 Offline Setup with EasySet sse 61 6 Troubleshoot and Maintain the Scanner and Base Station 63 Problems and Possible Solutions sse 64 Call Product Support erriren rar te Milos dh acin day ox M EO caus eg sehen v 66 Uperade che Firmwares cc sesenchreenbboscsestegv eds oaks eh aha ne oe hae ees 67 Download the Latest Firmwarte cesse n 67 Upgrade Scanner Firmware via the Base Station 00 eee eee 68 Upgrade the Base Station Firmware 0 t cece cece eee ene ee 74 Upgrade the Scanner Firmware in Direct Connection 005 77 Prepare the Scanner for Firmware Upgrade 00000 77 Upgrade the Scanner Firmware 00 78 Scanner Recovery in Firmware download 0 00 00 e cece eee eee 81 Cleanithe S G20B 2 epp EE ORE io ae RP ERE Be MERE NE a eet 82 SG20B Cordless Scanner Bluetooth Base Station User s Guide vii Resetthe SG20B Scanner iy sicco ILRG due DU A ERA
2. s eese x Related Doc imentsu iu oes ous ees hosed DO ea ed gee Sea reais x 1 About the SG20B Cordless Scanner 1 About the SG20B Cordless Scanner 0 0 0 ccc ccc cee es 2 Chareethe SG20B AIr tee REUS Habs ced heeded ae ON o ERECTUS 3 Ch reig Times sai o nEMRADRUSRURRRURPUFR E UPON eyed REEN PE UE ET 4 Check Battety Status st gut eee eor perpe ex eon ce toe ES 5 uricontheSG20B x1 t Beck ate Get RILEVANTI RSS REA ee 5 Contfiect che SG20B eret UD heed ee dee Ge eae eed SA DUI VIRA ANSA Ger 6 Connectas a Systet ciel ho ehh dernier hri erede e RP a a Rees bea 6 Direct Connection 32454 ete taka DDR IVEPURIPDORA SH UEUUUEME RISE 6 Advantages of a Connection asa System eseis rhieni aan REEE EER A EA SA ea 6 Scan Bar Codes o e E te edad ean E then Mother E E T E ON AATE 7 Hands Eree Scanningys so E aE ENEE TE deb hee es 9 Autostand Triggering Mode ETEEN esee 10 Understand the Lights arrr ea or dA ta aed cae eae ees 11 Intermec Ready to Work Indicator eeeeeeeeeeeeeeee 11 Status DEB cu seu Ve OP tak e AOA deel rede ede bod eee 12 Understand the Beeps ux orba oor UD pale GER eee ONY 13 ACCESSOLICS o E ck ADI Be NINE De gee Gees ed De ae ee ee et 13 Requited Accessoties cave vied beta sud dee bylaws Watts E EE A RA In 13 SG20 Bluetooth Base Station sse 14 SG20B Charge Base icu ee uere vo ESFERA eG 14 Optional Accessories s erra tian e Tue o OR O
3. DC connector Symbol Description Used to connect any SG20 scanner cable powered amp non powered USB cable non powered Used to transmit data and receive host commands via EasySet To charge a scanner fast charge 3 hrs you must connect an external power supply on the DC connector on the base Keyboard wedge Y cable non powered Used to send data to a data collection application To charge a scanner fast charge 3 hrs you must use an external power supply connected to the DC connector on the base RS 232 cable powered Used to transmit data and receive host commands via EasySet The RS 232 cable requires a power supply connected to the cable This power supply provides power to charge a scanner fast charge 3 hrs No power needed on the base DC connector Used to connect an Intermec power supply unit and charge a scanner fast charge 3 hrs SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 About the SG20 Bluetooth Base Station SG20 Bluetooth Base Station Recommended Connections The figure below shows the recommended connection configurations to charge and or interface with a SG20B scanner gt Eu aemm E ec E optional for fast charge SG20 Bluetooth Base Station Recommended Connections SG20B Cordless Scanner Bluetooth Base Station User s Guide 23
4. SG20B Cordless Scanner Bluetooth Base Station User s Guide 47 Chapter 4 Configure the Scanner and Base Station as a System Note The scanner does not beep when you send configuration gt commands online from EasySet When you select Disconnect from the Communication menu in Easyset the base station reboots and the scanner disconnects then reconnects to it Offline Setup with EasySet To configure your system offline by scanning bar codes 1 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 2 Select your product SG20BSYS 3 Open the folders to find the configuration commands needed Double click each command to send each command to the setup sheet 4 Click on the print icon to print out the setup sheet and scan the commands 48 SG20B Cordless Scanner Bluetooth Base Station User s Guide 5 Connect and Configure the SG20B Scanner in Direct Connection This chapter explains how to connect the SG20B scanner to a host and how to set up the scanner in direct connection configuration This chapter covers these topics Connect the SG20B in Direct Connection Configure the SG20B in Direct Connection Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection Connect the SG20B in Direct Connection The cordless SG20B scanne
5. This appendix provides a selection of configuration bar codes that may help to optimize decoding in specific situations and environments You will also find in this appendix bar codes for hands free scanning All default values are marked with Appendix B Optimizing Scanner Performance Optimizing Decoding Q Use the following barcodes to optimize your scanner reading performance Note These configuration bar codes are only for the SG20BHP and SG20BHPHC models Damaged 1 Dimensional Bar Codes Ifyou are reading 1D bar codes that are damaged or badly printed enable this setting to enhance the ability to read these types of bar codes Damaged 1D Codes Enable Damaged 1D Codes Disable Predefined Imager Modes 98 When using a 2D model SG20BHP or SG20BHPHC you can optimize the reading performance of the scanner by adjusting certain parameters Since there are many parameters that can be adjusted we recommend using the pre defined imager settings to quickly set up your imager for optimized reading The pre defined imager settings take in to account the type of bar code environment and reading surface There are 4 pre defined imager settings e l Dimensional bar codes only Standard 1 dimensional and 2 dimensional bar codes e l Dimensional and 2 dimensional bar codes in a bright environment e Dimensional and 2 dimensional bar codes with reflective surface shiny labels and c
6. Chapter 2 About the SG20 Bluetooth Base Station Understand the Light The SG20 Bluetooth Base Station has a blue Intermec Ready to Work light This light is used to indicate the status of the Bluetooth and host connection as well as data transmission Intermec Ready to Work indicator NN 5620 Bluetooth Base Station Ready to Work Light Blue Intermec Ready to Work Indicator Description Light State What It Means 2 flashes Power up On A Bluetooth connection has been established The SG20 Bluetooth Base Station is ready to receive data from the scanner 1 blink off Data has been successfully transmitted to the host Slow blinking Connection is incomplete cannot charge and or interface with the scanner See figure SG20 Bluetooth Base Station Recommended Connections on page 23 Off A Bluetooth connection has not been established 24 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 About the SG20 Bluetooth Base Station Accessories You will need one or more of the following cables for your SG20 Bluetooth Base Station 5620 Bluetooth Base Station Cable List Cable Part Number SG20 USB cable non powered CAB SG20 USBxxx SG20 Keyboard wedge cable CAB SG20 KBWxxx SG20 RS 232 cable CAB SG20 SERxxx Universal Intermec power supply 5V 851 089 xxx Note A power cord is also needed to plug in the power supply The power cord needed depends on your country and is sold separat
7. 75 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 7 Select the Com port and parameters Click Next Select the communication pot you are connected to Communications Pot COM 75 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station When the firmware download is complete the Operation successful message appears Click Finish You have successfully upgraded your SG20 base station firmware If the firmware download is not successful see Scanner Recovery in Firmware download on page 81 Upgrade the Scanner Firmware in Direct Connection To upgrade the scanner in direct connection you need a Bluetooth connection with a Bluetooth enabled host internal Bluetooth controller or external Bluetooth adapter a host PC running Microsoft Windows XP with SP2 or Microsoft Windows 2000 with SP4 or a more recent version of Microsoft Windows EasySet version 5 6 5 4 or later The firmware update file bin Note Before you start the upgrade process make sure that you are not OQ using the selected COM port for any other application or you receive an error and cannot use the COM port Prepare the Scanner for Firmware Upgrade To upgrade the firmware your scanner must be paired with the host device in SPP and not connected You cannot upgrade the firmware if you are paired with the host device in HID profile To prepare the
8. Hands Free Scanning The SG20B is a handheld scanner however you can scan items without having to hold your scanner in your hand To do hands free scanning you will need to change the triggering mode to Autostand To activate see Hands Free Scanning on page 99 SG20B Cordless Scanner Bluetooth Base Station User s Guide g Chapter 1 About the SG20B Cordless Scanner 10 Autostand Triggering Mode Autostand mode is different depending on the scanner model This section explains the difference between e Autostand for or all models except SG20B1D and e Autostand for SG20B1D Autostand For All Models Except SG20B1D Autostand is a mix of Level and Presentation triggering modes When the scanner is not in the Charge Base or Base station it is in Level mode pull the trigger to scan a bar code When you place the scanner in a Charge Base or Base Station it automatically switches to Presentation mode In this mode the scanner turns on automatically when it detects movement in front of the scanner window This allows you to use your scanner for hands free scanning To return to Level mode handheld scanning take the scanner out the of the base Autostand For SG20B1D When using the 1D model Autostand is a mix of Level and Flashing triggering modes 1D model does not support Presentation mode When the scanner is not in the Charge Base or Base station it is in Level mode pull the trigger to scan a bar code When you place the
9. the scanner enters a discoverable state and remains discoverable for 5 minutes before automatically shutting off can be configured While the SG20B is discoverable and in communications range your host Bluetooth device can discover your SG20B and establish a Bluetooth connection If your SG20B is already connected to a Bluetooth device blue Intermec Ready to Work indicator on it is not discoverable If the status light on the SG20B flashes red when you pull the trigger to turn it on you need to charge the battery SG20B Cordless Scanner Bluetooth Base Station User s Guide 5 Chapter 1 About the SG20B Cordless Scanner Connect the SG20B The SG20B cordless scanner can be connected to a host either via a SG20 Base Station or via the host Bluetooth interface for example an external Bluetooth USB adapter or an internal Bluetooth controller Connect as a System In the first case the SG20B Scanner SG20 Base Station unit works as a single system it is called system throughout this document The base station acts as an interface between the scanner and the host A system can work only if the scanner is connected to the base station via Bluetooth and if the base station is properly powered and connected to the host using the appropriate interface cables USB RS 232 or Keyboard wedge Y cable The system can then be seen as a tethered scanner except than you can walk freely holding your scanner in your hand For more
10. 2D imager SG20B2D or SG20B2DHC or high performance 2D imager SG20BHP or SG20BHC to scan bar code data The type of scan engine you are using and the type of bar code you are decoding determines the way you scan the bar code When you unpack the SG20B these bar code symbologies are enabled Code 39 Code 128 GS1 128 EAN UPC PDF417 all models except SG20B1D e DataMatrix all models except SG20B1D If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on your SG20B Use EasySet version 5 6 5 4 or later to enable and disable symbologies for your scanner connection with the SG20 Base Station see Connect the SG20B Scanner to a SG20 Bluetooth Base Station on page 34 or with another Bluetooth device see Connecting the SG20B Scanner in Direct Connection to a Host on page 51 If your scanner is not connected it will emit an error beep when scanning bar codes log Note Be sure your SG20B scanner has established a Bluetooth SG20B Cordless Scanner Bluetooth Base Station User s Guide 7 Chapter 1 About the SG20B Cordless Scanner To scan with a 1D imager 1 2 UJ Turn on your scanner by pressing the trigger Connect your scanner to a SG20 Base Station or to another Bluetooth device Point the SG20B at the bar code and hold the SG20B at a slight angle 5 to 25 cm 2 to 10 in from the label Pull the trigger and direct the red beam so t
11. 36 4 Configure the Scanner and Base Station as a System 39 Basic Setup with Configuration Bar Codes cee eens 40 Reset Factory Defaults zov rn base itr te IURE IRE n ERE Ted 40 USB Intetface Settings no PRU RETENER EETA RARA Ren DRE ANS 41 International Keyboard aoaaa ENE ERANA EKEN 41 USB Gable Mode ise a aa a a see e P E e UE S 42 RS 232 Interface Settings sc dscns dn cee ete RE rere e RR 43 Bata Raveena s ete eoe eere ned ms redes tee eos e Pd Ens cn 43 DataBits o D nb MURS UAR ep nei aUe E 44 vi SG20B Cordless Scanner Bluetooth Base Station User s Guide Patitys oce Cosen ben E EURO eR COLO PU EST E e n MR 44 Stop BICS ACE 44 Configure the Postamble 2 0 04 ceca eee EAr RR ns Oyo aa 45 Postamble configuration bar codes Scanner 0 0000 45 Postamble configuration bar codes Base Station 46 Configure Your System with EasySet isses 47 Online Setup with EasySet cssc eene eter bee eU EE ed 47 Offline Setup with BasySet 0 eee 48 5 Connect and Configure the SG20B Scanner in Direct Connection 49 Connect the SG20B in Direct Connection eese e 50 HID Bluetooth Device Connection 0 ccc cee cee n 50 Pair and Connect as an HID Bluetooth Device 000 50 To Disconnect From the Host 0 0 c cc ccc en 52 SPP Bluetooth Device Connection sse n 52 SPP Outgoing Connection Host Initiated
12. 39 horizontal 25 5 vertical Min X dimension 1D 4 mils 0 1 mm Min X dimension 2D 6 6 mils 0 17 mm Scan angles 34 4 horizontal 22 2 vertical Framing angles 30 horizontal 20 vertical Min X dimension 1D 4 mils 0 1 mm Min X dimension 2D 6 6 mils 0 17 mm Bluetooth Class 2 version 2 1 EDR 2400 2483 5 MHz 2 Mbits s 10 m 32 8 ft Adaptive Frequency Hopping AFH Bar Code Symbologies for 2D Models SG20BHP SG20BHPHC Australian Post Aztec BPO Canada Post Codabar Codablock A Codablock F Code 11 SG20B Cordless Scanner Bluetooth Base Station User s Guide Infomail Intelligent mail Interleaved 2 of 5 Japan Post Matrix 2 of 5 Maxicode Micro PDF417 MSI 89 Appendix A Specifications and Reading Distances Bar Code Symbologies for 2D Models SG20BHP SG20BHPHC continued Code 39 Multicode Code 93 93i PDF417 Code 128 GS1 128 Planet DataMatrix Plessey Dutch Post Postnet EAN UPC QR Code GS1 Composite linear only Standard 2 of 5 GS1 DataBar Expanded Sweden Post GS1 DataBar Limited Telepen GS1 DataBar Omni Directional TLC 39 GS1 DataBar Stacked Bar Code Symbologies for 1D Model SG20B1D Codabar GS1 DataBar Limited Code 11 GS1 DataBar Omni Directional Code 39 Interleaved 2 of 5 Code 93 931 Matrix 2 of 5 Code 128 GS1 128 MSI EAN UPC Plessey GS1 Composite Standard 2 of 5 GS1 DataBar Expanded Telepen 90 SG20B Cordless Scanner Bluetooth Base Station User s G
13. Base Station User s Guide 15 Chapter 1 About the SG20B Cordless Scanner Flexible Stand S620 Flexible Stand P N Flexstand SG20 xx 16 SG20B Cordless Scanner Bluetooth Base Station User s Guide 2 About the SG20 Bluetooth Base Station This chapter provides an overview of the SG20B Bluetooth Base Station This chapter covers these topics About the SG20 Bluetooth Base Station Power the SG20 Bluetooth Base Station Install the SG20 Bluetooth Base Station Understand the Ports Understand the Light Accessories Chapter 2 About the SG20 Bluetooth Base Station About the SG20 Bluetooth Base Station The SG20 Bluetooth Base Station is used to connect an Intermec scanner to a non Bluetooth host device Data is transmitted from the scanner to the host via the SG20 Bluetooth Base Station The SG20 Bluetooth Base Station is also used to charge a SG20B cordless Bluetooth scanner The SG20B scanner and SG20 Bluetooth Base Station are used together in connection as a standalone system 10 pin modular p DC power connector USB connector connector Intermec Ready to Work indicator S620 Bluetooth Base Station Power the SG20 Bluetooth Base Station 18 e The SG20 Bluetooth Base Station is powered through the cable connected to a host device or an external Intermec power supply See Connect the SG20 Bluetooth Base Station to a Host on page 28 for connect
14. Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 8 Click Start download Product frmware version Flash etate Flash wite New fermare version Driver remove The scanner starts blinking red to indicate that it is preparing for firmware download When the download starts the scanner status light blinks slower red until the process is finished however the firmware download does take place Follow the log Note Some scanners may not blink red older bootloader version indications on the screen in WinFlash When the firmware download is complete the Operation successful message appears 9 Click Finish You have successfully upgraded your scanner firmware If the firmware download is not successful see Scanner Recovery in Firmware download on page 81 Scanner Recovery in Firmware download If the firmware download is not successful follow this procedure before starting a new firmware download SG20B Scanner Bluetooth Base Station User s Guide 81 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station To recover from an unsuccessful firmware download 1 Reset the scanner using the reset button see Reset the SG20B Scanner on page 82 2 Press the trigger to turn on the scanner 3 Restart the base station if applicable Unplug the power supply then plug it back in 4 Putthe scanner in it s charger charge base or Bluetooth base station 5 Restart
15. This is indicated by a Bluetooth connection blinking of the SG20 Bluetooth Base Station blue with the SG20 Intermec Ready to Work indicator Bluetooth Base Station Make sure the SG20 Bluetooth Base Station is properly connected to your host see SG20 Bluetooth Base Station Recommended Connections on page 23 Your scanner is Try to reset it electrically by pushing the reset unresponsive button see Reset the SG20B Scanner on page 82 SG20B Scanner Bluetooth Base Station User s Guide 65 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station Problems and Possible Solutions continued Problem Possible Solution You cannot scan the Print out this bar code and scan it Firmware upgrade bar Firmware upgrade code on your computer Call Product Support 66 To talk to an Intermec Product Support representative Inthe U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative For help go to www intermec com gt About Us gt Contact Us Before you call Intermec Product Support make sure you have the following information e SG20B and or SG20 Bluetooth Base Station firmware version e SG20B decode version To get the firmware version and decode version 1 Run an application that can accept bar code information from the SG20B Ifyou are using a USB Keyboard HID or keyboard wedge interface for your SG20 Bluetooth Base Station or if yo
16. What it Means A Bluetooth connection has not been established OR Scanner is docked in a base station or charge base Bluetooth connection is active check host to verify connection The scanner is trying to establish a Bluetooth connection with a Bluetooth device The scanner is awaiting user acknowledgement in a pairing procedure A Bluetooth connection to the base station or host computer is established The SG20B is ready to scan bar codes and send data When using your scanner to scan bar codes blue light on your scanner will also flash status information using green red and amber lights See the Status Light information in the next section SG20B Cordless Scanner Bluetooth Base Station User s Guide 11 Chapter 1 About the SG20B Cordless Scanner Status Light The status light flashes green red or amber to indicate the status of the scanner and or battery Status information is sometimes shown even if the Intermec Ready to Work Indicator is on This way the scanner can communicate more than one type of information at the same time For example while the blue LED is on to show that there is a Bluetooth connection the scanner will flash green when you have successfully scanned a bar code Default Status Light Description Light State What it Means Green light on for2 The scanner successfully decoded a bar code and sent seconds the data to the host Green light flashes 2 A configuration bar code was succ
17. and use a connected scanner to scan the bar codes EasySet is available on the Intermec web site at www intermec com EasySet Simply download and install Online Setup with EasySet Online setup with EasySet is available in direct connection if you are using your scanner either as an SPP or as an HID Bluetooth device SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection To configure your scanner online by sending commands from EasySet 1 Connect the scanner to a host PC see Connect the SG20B in Direct Connection on page 50 2 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 3 Select your product SG20B 4 Select Communication gt Select communication interface The Device Selection dialog box appears 5 Select the communication interface that you are using for your scanner and click OK 6 EasySet connects to your scanner and retrieves the current configuration These configurations are indicated with a blue check mark or blue text Open the folders to find the configuration commands needed Double click each command to send it to the scanner commands online from EasySet It powers off when you select Disconnect from the Communication menu in Easyset Note The scann
18. mils 2 cm 0 79 in 0 38 15 mils 3 cm 1 18 in 025 mm 10 mils 3 cm 1 18 in Maximum Distance 15 5 cm 6 10 in 20 cm 7 87 in 60 cm 23 62 in 95 cm 37 40 in 38 cm 14 96 in 25 cm 9 84 in 35 cm 13 78 in 17 cm 6 69 in 40 SG20B Cordless Scanner Bluetooth Base Station User s Guide Appendix A Specifications and Reading Distances SG20BHP SG20BHPHC 0 4 8 12 16 20 24 28 32 36 40 is cr en n PS end 12 30 POFAI 15 mise N 8 mevemis ee l 20 Symbology Code 39 EAN UPC PDF417 DataMatrix 2 77 N Data Matrix 10 mils ner rn 77 ES i u 0 125mm Smils i h En gs BANE j 20 m IUUD A A S i dh 30 1mm 40 mils cm 0 10 20 30 40 50 60 70 80 90 100 Density Minimum Distance Maximum Distance 0 1 mm 4 mils 4 5 cm 1 77 in 16 5 cm 6 50 in 0 125 mm 5 mils 4 cm 1 57 in 22 cm 8 66 in 0 5 mm 20 mils 5 cm 1 97 in 60 cm 23 62 in 1 mm 40 mils 12 cm 4 72 in 95 cm 37 40 in 0 33 mm 13 mils 3 5 cm 1 38 in 37 5 cm 14 76 in 0 25 mm 10 mils 3 cm 1 18 in 25 cm 9 84 in 0 38 15 mils 3 cm 1 18 in 35 cm 13 78 in 025 mm 10 mils 3 cm 1 18 in 19 cm 7 48 in SG20B Cordless Scanner Bluetooth Base Station User s Guide 95 Appendix A Specifications and Reading Distances 96 SG20B Cordless Scanner Bluetooth Base Station User s Guide Optimizing Scanner Performance
19. or later The firmware update file bin Note Before you start the upgrade process make sure that you are not OQ using the selected COM port for any other application or you receive an error and cannot use the COM port To upgrade the base station firmware 1 2 74 Connect your base station to the host Start the latest version of EasySet Make sure that SG20BSYS is selected as your product From the Tools menu select Upgrade product firmware to start WinFlash If WinFlash is not already installed or if a more recent version is available you will be asked to install it Click Yes and follow the installation instructions After installing WinFlash start WinFlash from the Tools menu select Upgrade product firmware SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 5 Select the cable you are using and click Next Gam LE Cable selection 3 Product SG20BB Select the type of cable you have connected between your PC and the product C USBcable C Download cable for SG20 ENS L d 6 Use Browse to browse to the location of the firmware upgrade file bin select the file and click Open Click Next Product SG208B Cable type Standard RS232 for SG20 Select or erter the filename of the fieeware to download into the product SG20B Scanner Bluetooth Base Station User s Guide
20. provides power to charge a scanner by fast charge The default RS 232 serial parameters for the SG20 Bluetooth Base Station are Baud Rate 57600 Data Bits 8 Parity none Stop Bits 1 To connect an RS 232 cable 1 Turn off your host device 2 Connect the RS 232 cable to the 10 pin modular connector of your base station and connect to the host device 10 pin modular connector S620 Bluetooth Base Station RS 232 Connection 3 Connect the power supply to the RS 232 cable and an AC power outlet 4 Turn on the host device SG20B Cordless Scanner Bluetooth Base Station User s Guide 31 Chapter 3 Connect the Scanner and Base Station as a System The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 blue flashes 5 If necessary configure the serial parameters of your base station using EasySet to match the host device for more information on serial parameters setup see RS 232 Interface Settings on page 43 Keyboard Wedge Interface For a keyboard wedge interface the keyboard wedge Y cable is connected to the 10 pin modular connector If your host does not provide enough power you can connect an external power supply to the Y cable This will power your base station but will not provide enough power to charge a scanner in the base To charge a scanner fast charge you must connect an external power supply to the DC connector To con
21. scanner for firmware upgrade in direct connection 1 Reset factory defaults for a clean start This will disconnect any Bluetooth connections and set your scanner device profile to SPP Reset factory defaults 2 If your host outgoing port is open close it SG20B Scanner Bluetooth Base Station User s Guide 77 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 3 If your scanner is paired as an HID Bluetooth device remove it from your host Bluetooth devices list click on the Bluetooth icon on your task bar to see the list 4 Pair your scanner as an SPP Bluetooth device using the procedure Pair the scanner with your device on page 53 If your scanner is already paired go to the next step 5 Note the outgoing COM port for your scanner You can find this in the properties of your device on the Bluetooth device list click on the Bluetooth icon on your task bar to see the list You will need this information later during firmware upgrade Your scanner is now paired in SPP not connected and ready for the firmware upgrade Upgrade the Scanner Firmware Use WinFlash to upgrade the SG20B firmware If WinFlash is not already installed you can install it from EasySet To upgrade the scanner firmware in direct connection 1 Start the latest version of EasySet Make sure SG20B is selected as your product 2 From the Tools menu select Upgrade product firmware to start
22. scanner in a Charge Base or Base Station it automatically switches to Flashing mode In this mode the scanner is flashing This allows you to use your scanner for hands free scanning To return to Level mode handheld scanning take the scanner out the of the base Note Autostand mode is not available when using the Desktop Adjustable stand or the Flexible stand because it does not provide automatic detection of the scanner If you are using this stand with the SG20B you must also enable the Ignore Stand Detect setting using EasySet version 5 6 5 4 or later In this case the scanner switches to Presentation Flashing mode after a configurable timeout and is not dependent on the stand SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner Understand the Lights The status light and Intermec Ready to Work indicator on the SG20B flash red green amber and or blue depending on the status of the scanner battery and Bluetooth connection Intermec Ready to Work Indicator The Intermec Ready to Work indicator blue LED gives information about the Bluetooth connection When a connection has been established the light is always on blue unless the scanner is docked in a Base station or charge base In this case the blue light turns off even though the Bluetooth connection is still active Blue Intermec Ready to Work Indicator Light State Off Blinking slow Blinking fast On
23. the firmware download procedure Clean the SG20B Clean the scanner window as often as needed for the environment in which you are using the SG20B To clean the scanner window you can use soapy water or isopropyl alcohol Opening the SG20B may cause damage to the internal components Caution To clean the scanner window 1 Dip a clean towel or rag in soapy water or isopropyl alcohol and wring out the excess Wipe the scanner window Do not allow any abrasive material to touch the window 2 Wipe dry with a lint free cloth Reset the SG20B Scanner 82 If your scanner becomes unresponsive you can manually reset it by inserting a pin in the reset hole and pushing the reset button After a manual reset your scanner is still configured as it was before current parameters are not reset SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station Replace the SG20B Scanner Battery If your scanner flashes a battery fault signal blinking amber LED it is possible to order a new battery pack P N BP SG20 xxx and replace the defective battery by the new one technician log Note Intermec recommends that the battery be changed by a certified Always fully charge a new battery in your SG20B scanner before using it Batteries can be charged after a partial discharge without affecting the original battery capacity A fully discharged battery charges in appro
24. to replace a battery see Replace the SG20B Scanner Battery on page 83 To charge the scanner s battery e Place the SG20B in a charge base or base station The SG20B beeps twice and flashes green to show it is charging SG20B in a Charge Base Charging Times Charging times differ depending on how the SG20B Charge Base or SG20 Base Station is powered There are two charging times e Fast charge approximately 3 hours Slow charge approximately 6 hours Charge Base Charging Times USB Connector DC connector Slow charge Fast charge 4 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner For more information on connecting the charge base see the SG20B Charge Base Instructions delivered in the box with your charge base 5620 Base Station Charging Times USB Connector 10 Pin Modular Connector DC Connector Slow charge Fast charge Fast charge For more information on charging times using the base station see Understand the Ports on page 21 Check Battery Status When the battery capacity remaining 1s lower than 2096 the scanner status light flashes red approximately every 2 seconds This means you need to charge the battery If your scanner is off pull the trigger to turn it on to see the battery status Turn on the SG20B Use the trigger to turn on the SG20B To turn on the SG20B Pullthe trigger When you pull the trigger to turn on the SG20B
25. your host application to close the Incoming COM port When the scanner disconnects from the host PC it emits a disconnect successful beep sequence series of beeps from high to low and the blue Intermec Ready to Work indicator blinks slowly for 5 minutes to indicate it is waiting to connect default scanner behavior When you open the Incoming COM port again if the scanner is switched on it will reconnect to the host application SG20B Cordless Scanner Bluetooth Base Station User s Guide 57 Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection Configure the SG20B in Direct Connection This section provides you with configuration bar codes for a basic setup of your scanner It also gives the procedure for configuring your scanner in direct connection using EasySet Basic Setup with Configuration Bar Codes 58 These configuration bar codes apply when your scanner is connected to a host in direct connection only All default values are marked with Reset Your Scanner To reset your scanner read the reset factory defaults configuration bar code Reset factory defaults Set an International Keyboard By default the SG20B uses a North American keyboard layout Use these configuration bar codes to select the keyboard for your country Additional keyboards are available in EasySet see Configuring Your System with cid on page 31 North American Windows French Window
26. Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection where BDA is the scanner s Bluetooth Device Address by default name can be changed You can find the BDA on the scanner s label Intermec Technologies Corp Everett WA 98203 MODEL Z5 mH SG20B SUR T BV 17A 1C ICES 003 CLASS B Made in Singapore a PMB MAS A7 MFD 4 77 A EB H E 93 YY MM DD CN SG20B1D XXXXXX O BDA XXXXXXXXXXXX SG20B BDA The scanner BDA can be found on the scanner s label log Note If the scanner does not appear in the list it might be already paired with the host Under some operating systems paired devices do not appear in the Bluetooth device search list Select your scanner and validate If a PIN is required depending on your host operating system and Bluetooth version enter the default Bluetooth PIN 0000 and validate The blue Intermec Ready to Work indicator starts blinking rapidly indicating that the scanner is awaiting acknowledgment Pull the trigger Your scanner is now paired with your host Two virtual Standard serial ports over Bluetooth link incoming and outgoing are created 4 Note the outgoing COM port number for example by opening the Bluetooth settings from the Bluetooth icon in the taskbar or the operating system Device Manager 54 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connect and Configure the SG20B Scan
27. EY IERI E ER TRADAT 82 Replace the SG20B Scanner Battery sess eee 83 A Specifications and Reading Distances 87 Sp cificatiofis coop TUE SREIARERUPYUO Mold ARR derDerberurVR PR RC RUN dA 88 Base Station Specifications 2 0 6 ice nen 91 Reading Distances oor ened r Ee Mules RA UG EEE a eee 92 SG20BTD 5v nonc Nene owls s ada e wb ebbe oats 93 SG20B2D SG20B2DHOGQ osc os cog tec esa kee eR e a VE EYE E EAE 94 SG2Z0BHP SG20BEHPEIG 1 tie ted sea hah bete c e e gn 95 B Optimizing Scanner Performance 97 Optimizing Decoding esos seri DEAL SUR BP e beh oe XE PIE RO RUN ei ORE lt 98 Damaged 1 Dimensional Bar Codes eseirier adari ainera aa ERENG 98 Predefined Imager Modes rapipi are ood AEE AEAEE A UR S 98 Hands Free Scannitigis uires ea Das Sha bes She A ee DT LARTA EAEAN 99 viii SG20B Cordless Scanner Bluetooth Base Station User s Guide Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand dangers war
28. L A Ee a pU eC C bete 14 SG20B Cordless Scanner Bluetooth Base Station User s Guide v Desktop Wall Mount sssesseseee I 15 Desktop Adjustable Stand e cece eee eee 15 Plexible Statid x o LII LRMEeI he eR eI COLME de ces 16 2 About the SG20 Bluetooth Base Station 17 About the SG20 Bluetooth Base Station 0 ccc ccc ccc n 18 Power the SG20 Bluetooth Base Station 0 0c cece cece cece eee 18 Install che SG20 Bluetooth Base Station seen 19 Unmounted Installation esses Ren 19 Mounted Installation 2 e be on REP pM RIED PPAR Y ERI 19 Understand the Ports cse ATUS M ehere ee obedire 21 SG20 Bluetooth Base Station Recommended Connections ss 23 Understand the Fight ee eT ROT REI ERRARE pes riui 24 ACCESSORles Quos ce d M UR e tre e es tas ORA oye 25 3 Connect the Scanner and Base Station asaSystem 27 Connect the SG20 Bluetooth Base Station toa Host eese 28 WSBiIniteriace es c Ai tbs Sow Ici dei Mu RUP ERE T 28 Connect to the USB Connector eee nn 28 Connect to the 10 Pin Modular Connector sss sess 30 RS 232 Interface 54 A d cte Sak ke ed con Ballon ms en de a S ELA E Ete e 31 Keyboard Wedge Interface 0 cence cence ee 32 Connect the SG20B Scanner to a SG20 Bluetooth Base Station 000000 34 Out of Range Behavior s iori ER che reS AREKE ANRIA EKINA Wake ROGER
29. PC SG20B Scanner Bluetooth Base Station User s Guide 57 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station Upgrade Scanner Firmware via the Base Station e 68 If your scanner is connected as a system to the SG20 base station the easiest way to upgrade the firmware of the scanner is through the base station After a firmware upgrade you will need to re establish the connection between the scanner and base station Note Firmware upgrade of the scanner via the base station is only available with base station firmware version ST2L301_ or later To upgrade the SG20 Bluetooth Base Station you need e aUSB or RS 232 cable and power supply if necessary e ahost PC running Microsoft Windows XP with SP2 or Microsoft Windows 2000 with SP4 or a more recent version of Windows EasySet version 5 6 5 8 or later The firmware update file bin To upgrade the scanner firmware via the base station 1 Connect the base station to the host see Connect the SG20 Bluetooth Base Station to a Host on page 28 2 Note the scanner s Bluetooth device address BDA Intermec Technologies Corp Everett WA 98203 MODEL 2 5 mH SG20B SUR T 5V 17A IC ICES 003 CLASS B Made in Singapore _ PMB AAS dme MFD 477 A EB H E 23 YY MM DD CN SG20B1D XXXXXX O BDA XXXXXXXXXXXX SG20B Bluetooth Device Address SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubl
30. Possible Solution Youscana The SG20B does not recognize or support the configuration barcode configuration bar code you scanned or has lost and the SG20B beepssix connection with your host out of range low very fast beeps battery Try to re establish the Bluetooth connection with the SG20 Bluetooth Base Station see Connect the SG20B Scanner to a SG20 Bluetooth Base Station on page 34 or host Bluetooth interface see Connecting the SG20B Scanner in Direct Connection to a Host on page 51 by getting back into range or recharging your scanner You scan a bar code the Try these possible solutions SG20B beeps once and e Make sure that your data collection application the status light blinks is set up to receive data from the SG20B green once but the data is not transmitted to the host computer If you are using an SG20 Bluetooth Base Station connected to your host using an RS 232 cable make sure that the serial parameters on the SG20B match the serial parameters of the host computer The default serial parameters for the SG20B are 57600 baud 8 data bits no parity and 1 stop bit Youcannotestablisha There might be a problem with your host direct Bluetooth Bluetooth interface Try disabling then enabling connection with your your host Bluetooth radio from the Device scanner Manager You cannot charge your There might be a problem with your Bluetooth scanner or establish a Base station connection
31. WinFlash 3 If WinFlash is not already installed or if a more recent version is available you will be asked to install it Click Yes and follow the installation instructions After installing WinFlash start WinFlash from the Tools menu select Upgrade product firmware 78 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 4 Select SG20B 1D scanner or SG20B 2D scanner and click Next M Select your product model SG20B 1D scanner C SG20B 2D scanner 5 Use Browse to browse to the location of the firmware upgrade file bin select the file and click Open Click Next Select or enter the filename of the frmware to download into the product SG20B Scanner Bluetooth Base Station User s Guide 79 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 6 Readthe firmware upgrade bar code on the screen Click OK when the Firmware upgrade bar code appears If you can t read it on the screen print this out and read it Firmware upgrade 7 Select the outgoing Com port that was noted earlier while preparing the scanner for firmware upgrade Click Next Product SG208 HP Cable type Bluetooth interface Flename P Software projects BlackfiPlatiom RO NBFAXBFA 225 bin C 9600 C 19200 amp 38400 C 57600 C 115200 C 230400 C 460800 C 20560 80 SG20B Scanner Bluetooth Base Station User s Guide
32. d is that the scanner automatically tries to reconnect to the host application each time the connection is lost This method is recommended when you are collecting data for a data management application SG20B Cordless Scanner Bluetooth Base Station User s Guide 55 Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection 56 To connect in SPP device profile incoming connection 1 Turn the scanner on by pulling the trigger 2 Scan the Bluetooth device profile SPP configuration bar code Bluetooth Device Profile SPP 3 Make sure that your host is enabled for Bluetooth connection from an external device your SG20B e Right click the Bluetooth icon in the Windows system tray and choose Open Settings or its equivalent A Bluetooth settings window is displayed Underthe Options tab or equivalent activate the following options or their equivalents Allow Bluetooth devices to connect to this computer Alert me when a new Bluetooth device wants to connect Under the COM Ports tab or equivalent Note the host computer s Incoming COM port If there is no incoming COM port you must create one Under the Hardware tab or equivalent Select Properties Advanced and note the host computer s Bluetooth address Create a Bluetooth connection bar code in EasySet e Start EasySet version 5 6 5 4 or later Make sure that SG20B is selected as your product Select
33. de feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Who Should Read This Manual This SG20B Cordless Scanner Base Station User s Guide is for the person who is responsible for installing configuring and maintaining the SG20B Cordless System This SG20B Cordless Scanner Base Station User s Guide provides you with information about the features of the SG20 Cordless Scanner and the SG20 Bluetooth Base Station and how to install configure operate maintain and troubleshoot them Before you work with the SG20B Cordless Scanner and SG20 Bluetooth Base Station you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec web site at www intermec com contains our documents as pdf files that you can download for free SG20B Cordless Scanner Bluetooth Base Station User s Guide Before You Begin To download documents 1 Visit the Intermec web site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN3 computer product page click Computers Handheld Com
34. e system such as a tethered scanner To connect a scanner to the base station 1 Connect the SG20 Bluetooth Base Station to a host device using the correct cable for your interface see Connect the SG20 Bluetooth Base Station to a Host on page 28 2 Turn your SG20B on by pressing the trigger 3 Read the Bluetooth association bar code on the bottom of the SG20 Bluetooth Base Station SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connect the Scanner and Base Station as a System Connect the SG20B to the SG20 Bluetooth Base Station The scanner beeps twice the green status light flashes twice and the blue Intermec Ready to Work indicator starts blinking When the scanner connects to the base station it emits a series of beeps from low to high The blue Intermec Ready to Work indicator turns on and stays on for both the scanner and base station SG20B Cordless Scanner Bluetooth Base Station User s Guide 35 Chapter 3 Connect the Scanner and Base Station as a System Q Bluetooth Connected Intermec Ready to Work Indicator On Your scanner is ready to scan data Note If you cannot read the association bar code located on the bottom of the base station you will need to create an association bar code using EasySet see Configure Your System with EasySet on page 47 Out of Range Behavior 36 If the Bluetooth connection is lost out of range scanner battery too low etc the scan
35. ell phone scanning SG20B Cordless Scanner Bluetooth Base Station User s Guide Appendix B Optimizing Scanner Performance Select the pre defined imager setting that best suits your needs 1D bar codes only Standard 1D and 2D bar codes Standard 1D and 2D bar codes bright environment Standard 1D and 2D bar codes reflective surface Hands Free Scanning For hands free scanning as explained in Hands Free Scanning on page 9 activate Autostand triggering mode by scanning this configuration bar code Autostand Triggering Mode SG20B Cordless Scanner Bluetooth Base Station User s Guide 99 Appendix B Optimizing Scanner Performance 100 SG20B Cordless Scanner Bluetooth Base Station User s Guide fatermec by Honeywell 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2013 2014 Intermec by Honeywell All rights reserved SG20B Cordless Scanner Bluetooth Base Station User s Guide DOC SG20B UG03
36. ely SG20B Cordless Scanner Bluetooth Base Station User s Guide 25 Chapter 2 About the SG20 Bluetooth Base Station 26 SG20B Cordless Scanner Bluetooth Base Station User s Guide 3 Connect the Scanner and Base Station as a System This chapter explains how to connect the SG20 Bluetooth Base Station to a host and how to connect the SG20B to a SG20 Bluetooth Base Station This chapter covers these topics Connectthe SG20 Bluetooth Base Station to a Host Connect the SG20B Scanner to a SG20 Bluetooth Base Station Chapter 3 Connect the Scanner and Base Station as a System Connect the SG20 Bluetooth Base Station to a Host The SG20 Bluetooth Base Station is connected to a host device using different cables depending on the interface for your application This section provides information on the following interfaces USB e RS 232 Keyboard Wedge USB Interface For a USB interface a standard or Intermec SG20 USB cable is connected to the USB connector or to the 10 pin modular connector See Accessories on page 25 for a list of available cables The default USB interface is Keyboard HID To switch to Virtual Com Port mode see USB Cable Mode on page 42 Connect to the USB Connector Use a standard USB cable to connect from the USB connector of the base station to the USB port of your host The host must provide 500 mA to power the base station and charge a scanner by slow charge To charge a scan
37. ence to connectivity matrix does not exist Took out Korean support info SG20B Scanner Bluetooth Base Station User s Guide iii Version Number Date Description of Change 02 4 2013 Revised for ANATEL certification added Base Station model name SG20BS in the specs per their request Took out firmware upgrade bar code in firmware upgrade procedure for paired step 5 and not paired step 2 scanners This was an error Corrected TBD s in Chapter 6 maybe need to check procedure to find firmware for base station Added SG20B2D and SG20B2DHP on list of models where needed Added cell phone scanning to predefined imager modes 1d and 2D bar codes with reflective surface Updated 1D and HP reading distances with extended reading range activated Added flexible stand in accessories Modified the firmware download procedure for the scanner Took out DPM mode iv SG20B Scanner Bluetooth Base Station User s Guide Contents Document Change Record 0 iii Before YOu BEPA urone EAA EEr POR OI BUT Dine Regn See AP A QE RS ix Safety Information Aa ARETE E bend o tani gh ERAEN ix Global Services and SUPPE eor aiaa Naa E EECA eee ix Warranty MIOrma tom isoye ei inn EEEE E eens ix WebS ppottz cos ea He Dem re e up aede e eek TA x Senid Peed back 24 tui sted ous at doleat Decet tte Monee et Ma Pa Ne oe x Telephone Support i e esee eppRRRRRDe rr dad eee x Who Should Read This Manual
38. er does not beep when you send configuration Offline Setup with EasySet To configure your scanner offline by scanning bar codes 1 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 2 Select your product SG20B 3 Open the folders to find the configuration commands needed Double click each command to send each command to the setup sheet Click on the print icon to print out the setup sheet and scan the commands SG20B Cordless Scanner Bluetooth Base Station User s Guide 61 Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection 62 SG20B Cordless Scanner Bluetooth Base Station User s Guide 6 Troubleshoot and Maintain the Scanner and Base Station Use this chapter to solve problems you may have while using the SG20B and SG20 Bluetooth Base Station This chapter contains these topics Problems and Possible Solutions Call Product Support Upgrade the Firmware Clean the SG20B Clean the SG20B Reset the SG20B Scanner Replace the SG20B Scanner Battery Chapter 6 Troubleshoot and Maintain the Scanner and Base Station Problems and Possible Solutions Use this section to find possible solutions to problems you may have Problems and Possible Solutions Problem Possible Solution You pull the trigger but The SG20B is pow
39. ered by a rechargeable lithium nothing happens ion battery Make sure the battery is not fully discharged To recharge your SG20B scanner dock itin a properly powered SG20B Charge Bluetooth Base or SG20 Bluetooth Base Station see SG20 Bluetooth Base Station Recommended Connections on page 23 You pull the trigger the Try these possible solutions red scanning beam 1D e Make sure that the SG20B is configured for che or laser framing 2D symbology you are scanning turns on but you e cannot successfully scan a bar code Make sure that the SG20B is at the appropriate scanning distance from the bar code Move the SG20B closer and farther away to find the appropriate distance Make sure that the SG20B is configured for the type 1D 2D of bar code you are scanning Make sure the bar code you are trying to scan is not poorly printed or too small Scan a known good bar code to make sure that the SG20B is working properly For more information see Scan Bar Codes on page 7 You scan a bar code and The beep duration volume frequency and the status light turns number may be configured so the SG20B does not on but the SG20B does beep To reset the SG20B scan this bar code not beep Reset factory defaults Scanner 64 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station Problems and Possible Solutions continued Problem
40. erett WA 98203 MODEL 2 5 mH SG20B SARS 5V 1 7A 1C ICES 003 CLASS B Made in Singapore MA MAS dope BDA XXXXXXXXXXXXXXX MFD 4 7 ARG H 7 93 YY MM DD X SG20B1D XXXXXX SG20B Scan Engine Option The scan engine option of your SG20B can be found in the first part of the configuration number In this illustration the scan engine option is SG20BTD for 1D linear imager Charge the SG20B The SG20B uses a rechargeable lithium ion battery P N BP SG20 XXX as its main power source The battery pack used with this product may ignite create a chemical burn hazard explode or release toxic materials if Warning mistreated Do not incinerate disassemble or heat above 100 C 212 F Do not short circuit may cause burns Keep away from children Charge only in Intermec Models CB SG20 xxx or BB SG20 xxx Use of incorrect charger may present a risk of fire or explosion Promptly dispose of used battery pack according to the instructions The SG20B battery can be charged using the SG20B Charge Base P N CB SG20 xxx or SG20 base station P N BB SG20 xxx For more information see Required Accessories on page 13 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner Make sure you fully charge the battery before you start using the SG20B Should a problem arise with the battery you can change it by yourself For more information on how
41. ermec Ready to Work indicator blinks read the Bluetooth device disconnect bar code Bluetooth Device Disconnect itis not already paired with your Bluetooth device If so remove it from your host s Bluetooth devices list your host is set to allow Bluetooth device connections SPP Outgoing Connection Host Initiated A host initiated Outgoing SPP connection requires opening the Outgoing virtual COM port from your host application EasySet or a terminal emulation program for example The advantage of this method is that no Bluetooth association bar code is required but if the connection with the host is lost you must reconnect by re opening the COM port To connect in SPP device profile outgoing connection 1 Turn on your scanner by pulling the trigger 2 Scan the Bluetooth device profile SPP configuration bar code Bluetooth Device Profile SPP 3 Pair the scanner with your device e Double click the Bluetooth icon on your taskbar The Bluetooth Devices window appears Click on the command for adding a Bluetooth device Add or Add a device depending on operating systems The wizard for adding Bluetooth devices appears Follow the on screen instructions until your host searches for Bluetooth devices The SG20B scanner appears in the Bluetooth device list in the following format SG20B BDA SG20B Cordless Scanner Bluetooth Base Station User s Guide 53
42. eshoot and Maintain the Scanner and Base Station If for some reason you cannot find the BDA on the product label you can read the following bar code to retrieve the information from the scanner Make sure you scanner is connected to the base station and you have an application open that can accept bar code data Get scanner Bluetooth device address 3 Start the latest version of EasySet 4 From the Tools menu select Upgrade product firmware to start WinFlash If WinFlash is not already installed you will be asked to install it click Yes and follow the installation instructions If you are connected to EasySet for online setup a message will ask if you want to quit online setup mode and start WinFlash exe Click Yes to continue If you have a scanner connected to the base station the base disconnects the blue Intermec Ready to Work indicator goes off and then restarts 2 beeps one green flash The scanner will then reconnect with the base Note The scanner does not have to be connected to the base leg station to perform firmware upgrade via the base station 5 Select your product model and click OK Lr e Select your product model amp SG20B 1D scanner C SG20B 2D scanner Cancel SG20B Scanner Bluetooth Base Station User s Guide 69 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 6 Select Through Base Station in the cable selec
43. essfully read times Red light on for 2 Transmission error seconds OR Configuration bar code was not accepted Red blinking Battery power is low 2096 need to charge Green blinking The scanner is charging only when docked Battery power is 95 Green on Battery is fully charged only when docked Amber blinking Battery fault 12 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner Understand the Beeps The SG20B beeps to give you audio feedback when performing some functions For example you hear a beep each time you scan a valid bar code Default SG20B Beep Descriptions Beep Sequence What it Means Single beep The SG20B successfully scanned a bar code Two fast beeps The SG20B successfully scanned a configuration bar code or has been turned on Two beeps bitonal The SG20B is properly docked in the SG20B Charge Base or SG20 Base Station Six very fast beeps Transmission error OR Configuration bar code was not accepted Series of beeps The SG20B is connecting to a Bluetooth host from low to high Series of beeps The SG20B is disconnecting from a Bluetooth host from high tolow Note The scanner does not beep when disconnecting automatically after a long period of inactivity or when reading the Bluetooth Device Disconnect configuration bar code Accessories The following accessories are available for your scanner Required Accessorie
44. etooth Base Station User s Guide Appendix A Specifications and Reading Distances SG20B1D 0 2 4 6 8 10 12 14 16 18 20 in T DS pes igre uu c UN cele a es 20 e L 15 EANJUC o 7 4 __ E od i 10 De gg N i 5 pT Lo i uc c Er LEM E 0 Bel NN i 2 EN Seni i H 5 A 0 1 mm 4 mils ys j 10 Gismm emiis 0 7 6 _ SPA 15 0 25 mm 10 mils gic 20 1mm 40 mils LL d EE ee f 0 5 10 15 20 25 30 35 40 45 50 Symbology Density Minimum Distance Maximum Distance Code 39 0 1 mm 4 mils 5 5 cm 2 17 in 11 cm 4 33 in 0 15 mm 6 mils 4 5 cm 1 77 in 17 cm 6 69 in 0 25 mm 10 mils 3 cm 1 18 in 21 cm 8 26 in 1 mm 40 mils 8 cm 3 15 in 46 cm 18 11 in EAN UPC 0 33 mm 13 mils 3 cm 1 18 in 25 cm 9 84 in SG20B Cordless Scanner Bluetooth Base Station User s Guide 93 Appendix A Specifications and Reading Distances 56G20B2D SG20B2DHC Symbology Code 39 EAN UPC PDF417 DataMatrix 94 o 4 PDF417 10 mils 0 125mm 5 mils g 12 16 20 T T T T ph 2 7 2 2 2 24 28 32 36 a EAN UPC m 0 5 mm 20 mils 1mm 40 mils ETETE Density Minimum Distance 0 1 mm 4 mils 3 5 cm 1 38 in 0 125 mm S mils 2 cm 0 79 in 0 5 mm 20 mils 4 cm 1 57 in 1 mm 40 mils 11 cm 4 33 in 0 33 mm 13 mils 3 cm 1 18 in 0 25 mm 10
45. fatermec 5G20B Cordless Scanner and Base Station Per C Intermec by Honeywell 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2011 2014 by Intermec by Honeywell The word Intermec the Intermec logo EasySet and Ready to Work are either trademarks or registered trademarks of Intermec by Honeywell For patent information please refer to www hsmpats com ii SG20B Scanner Bluetooth Base Station User s Guide Document Change Record This page records changes to this document The document was originally released as Revision 01 Version Number Date Description of Change 03 3 2014 Added Honeywell patent info and name Added note that battery should be changed by a certified technician Took out the Intermec USB Bluetooth Adapter as an accessory no longer available Reorganized Chapter 6 Added upgrade via base station Added recover in firmware download procedure Modified Chapter 5 and made some corrections Took out refer
46. fication Product frmwaee version Flash erase Flash wate New femware verson Driver remove The scanner disconnects from the base station and starts blinking red The base station status light blinks blue This indicates they are preparing for firmware download When the download starts the scanner status light blinks slower red and the base station s status light stays on dimmed blue until the process is finished however the firmware download does take place Follow the Note Some scanners may not blink red older bootloader version indications on the screen in WinFlash When finished pull the trigger the scanner emits a series of beeps and the status light flashes green to indicate a successful download The base station and scanner restart You will need to re establish a Bluetooth connection between the scanner and the base SG20B Scanner Bluetooth Base Station User s Guide 73 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 11 Click Finish You have successfully upgraded your scanner s firmware If the firmware download is not successful see Scanner Recovery in Firmware download on page 81 Upgrade the Base Station Firmware To upgrade the SG20 Bluetooth Base Station you need a USB or RS 232 cable and power supply if necessary a host PC running Microsoft Windows XP with SP2 or Microsoft Windows 2000 with SP4 or a more recent version of Windows EasySet version 5 6 5 4
47. hat it falls across all bars in the bar code label Use this test bar code Code 39 Test Bar Code 123456 Tip Depending on your screen resolution you can scan bar codes displayed on your computer screen By default when the SG20B successfully scans a bar code the SG20B beeps one time the status light turns green for 2 seconds and the scanner beam turns off Release the trigger Ti ER AMM x vl ALTTAN S Scanning Bar Codes The aiming and scanner beams that you see depend on which SG20B model you are using SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner To scan with a 2D imager 1 Turn on your scanner by pressing the trigger 2 Connect your scanner to a SG20 Base Station or to another Bluetooth device 3 Point the scanner window at the bar code label and hold the SG20B steady a few inches from the label 4 Pull the trigger and use the laser framing to position the imager over the bar code or area to capture 30 20 Example SG20THP Laser Framing By default when the SG20B successfully scans a bar code the SG20B beeps one time the status light turns green for 2 seconds and the scanner lighting turns off frame only the bar code you want to read to avoid reading the wrong bar code log Note When bar code labels are printed close to each other try to 5 Release the trigger
48. information on how to connect and configure a SG20B scanner as a system see Connect the Scanner and Base Station as a System on page 27 and Configure the Scanner and Base Station as a System on page 39 Direct Connection A scanner is said to be connected to a host in direct connection when itis connected to the host via a Bluetooth interface such as an external Bluetooth USB adapter or an internal Bluetooth controller For more information on how to connect and configure a SG20B scanner in direct connection see Connecting the SG20B Scanner in Direct Connection to a Host on page 51 Advantages of a Connection as a System The advantages of using your scanner as a system as opposed to a direct connection are the following No need to know the Bluetooth address of the device to which to connect the scanner and to create a Bluetooth association bar code No need to fit the host PC with a Bluetooth interface 5 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner e Several interfaces available RS 232 USB VCP USB HID Keyboard Wedge More reliable and faster data transfer Scan Bar Codes For the SG20BHP and SG20BHPHC do not look directly into the window area or at a reflection of the laser framing beam while scanning Long term exposure to the laser framing beam can Warning 2 damage your vision The SG20B contains either a 1D linear imager SG20B1D a
49. ion details Note You cannot power the SG20 Bluetooth Base Station using a standard USB cable plugged in a power outlet via a USB power adapter SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 About the SG20 Bluetooth Base Station Install the SG20 Bluetooth Base Station You can choose an unmounted installation or mounted installation for the base station Provided in the box Self adhesive rubber feet unmounted option e Double sided foam tape mounted option Not provided Mounting hardware appropriate for the thickness of the mounting surface mounted option Unmounted Installation For an unmounted installation apply the rubber feet provided to their positions under the base S620 Bluetooth Base Station Rubber Feet Locations Mounted Installation For a mounted installation apply the foam tape provided or use mounting hardware not provided To install using double sided foam tape 1 Remove the protective film from one side of the double sided tape and position onto tape locations SG20B Cordless Scanner Bluetooth Base Station User s Guide 19 Chapter 2 About the SG20 Bluetooth Base Station 5620 Bluetooth Base Station Tape Locations 2 Remove the protective films from other sides 3 Place the base station on a flat and clean mounting surface and push firmly To install using mounting hardware 1 Drill two holes in the mounting surface at a d
50. istance of 8 4 cm 3 3 in and install mounting hardware 2 Mount the base station 0 4 cm 0 16 in gap with feet 0 22 cm 0 09 in eap without feet o r L Mounting the SG20 Bluetooth Base Station with Hardware 20 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 About the SG20 Bluetooth Base Station Understand the Ports The SG20 Bluetooth Base Station has three ports which are described in the following table 10 pin modular USB connector l P Y Nee connector DC power connector S620 Bluetooth Base Station Ports 5620 Bluetooth Base Station Port Description Port USB connector Symbol gt Description Used to transmit data as well as receive host commands via EasySet and charge a scanner The host USB port must provide 500 mA to power the base station and charge a scanner slow charge 6 hrs on this port If not possible or to charge the scanner in fast charge you will need to use an Intermec external power supply connected to the DC connector Note You cannot charge a scanner by plugging a standard USB cable in a power outlet via a USB power adapter SG20B Cordless Scanner Bluetooth Base Station User s Guide 21 Chapter 2 About the SG20 Bluetooth Base Station 22 5620 Bluetooth Base Station Port Description Port 10 Pin modular connector Symbol S
51. ith EasySet EasySet is an Intermec configuration application that provides you with two ways to configure your scanner Online setup send configuration commands from EasySet directly to the product Offline setup send configuration commands to a bar code setu P g P sheet print the setup sheet and use a scanner to scan the bar codes EasySet is available on the Intermec web site at www intermec com EasySet Simply download and install Online Setup with EasySet Online setup with EasySet is only available if you are using an RS 232 cable or a USB cable To configure your system online by sending commands from EasySet 1 Connect the base station to a host PC using an RS 232 or USB cable and set connection parameters if necessary 2 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 3 Select your product SG20BSYS 4 Select Communication gt Select communication interface The Device Selection dialog box appears 5 Select the communication interface that you are using for your system and click OK 6 EasySet connects to your system and retrieves the current configuration These configurations are indicated with a blue check mark or blue text Open the folders to find the configuration commands needed Double click each command to send it to the system
52. lidate 7 Ifa PIN is required depending on your host operating system and Bluetooth version enter the default Bluetooth PIN 0000 and validate The blue Intermec Ready to Work indicator starts blinking rapidly indicating that the scanner is awaiting acknowledgment 8 Pull the trigger Your scanner is paired and automatically connects to the host It emits a series of beeps from low to high and the blue Intermec Ready to Work indicator turns solid blue To Disconnect From the Host To disconnect from the host scan the disconnect bar code Bluetooth Device Disconnect Check that the scanner is no longer in the host s device list If necessary manually remove the scanner from the list SPP Bluetooth Device Connection The SPP profile allows your SG20B to use the Bluetooth link as a serial port to communicate with your host device If you are using an application working with serial ports you do not need to modify it to collect data with the SG20B You can connect your scanner to your host using one of the following connections SPPoutgoing connection host initiated SPPincoming connection scanner initiated 52 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection Before trying to pair or connect your scanner make sure e itis not already trying to establish a Bluetooth connection If so the blue Int
53. n bar codes to set up your keyboard and USB cable mode International Keyboard By default the SG20 Bluetooth Base Station uses a North American keyboard layout Use these configuration bar codes to select the keyboard for your country Additional keyboards are available in EasySet see Configuring Your System with EasySet on page 31 North American Windows Base station French Windows Base station French Canadian Windows 95 98 Base station French Canadian Windows XP 2000 Base station German Windows Base station Spanish Windows Base station Italian Windows Base station SG20B Cordless Scanner Bluetooth Base Station User s Guide 41 Chapter 4 Configure the Scanner and Base Station as a System 42 UK English Windows Base station Japanese Windows Base station Brazilian Portuguese Windows Base station Czech Republic Windows Base station Slovakian Windows Base station Hungarian 101 key Base station USB Cable Mode By default the USB cable mode is set to keyboard HID However you can also set up your system to use the virtual COM USB cable mode The following configuration bar codes only apply
54. nect with a keyboard wedge Y cable 1 Turn off your host device Do not connect a keyboard wedge Y cable to a host that is turned on You may damage your product Caution 2 Connect the Y cable to the 10 pin modular connector of your base station and to the host device one end to the host and the other to a PS2 keyboard 32 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connect the Scanner and Base Station as a System 10 pin modular connector DC connector i S External _ power supply p 5620 Bluetooth Base Station Keyboard Wedge Y Cable connection 3 Connect the external power supply 4 Turn on your host device The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 light flashes 5 f necessary configure your SG20 Bluetooth Base Station for an International keyboard The default keyboard is North America for additional keyboards see International Keyboard on page 41 SG20B Cordless Scanner Bluetooth Base Station User s Guide 33 Chapter 3 Connect the Scanner and Base Station as a System Connect the SG20B Scanner to a SG20 Bluetooth Base Station 34 You can use Bluetooth radio communication to connect your SG20B scanner to the SG20 Bluetooth Base Station When your base station is connected to your host and your scanner is connected to your base station they can be seen together as a singl
55. ner and base station will automatically try to reconnect once the problem is resolved back in to range recharge scanner battery etc If you try to read a bar code while the scanner is disconnected from the base station the scanner will emit an error beep No data is stored in the buffer meaning that no data can be lost when the scanner looses connection with the base station SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connect the Scanner and Base Station as a System To disconnect a scanner from the base station e Scan this bar code Bluetooth Device Disconnect The SG20B disconnects from your base station and the blue Intermec Ready to Work indicator turns off Tip Depending on your screen resolution you may be able to scan bar codes displayed on your computer screen SG20B Cordless Scanner Bluetooth Base Station User s Guide 37 Chapter 3 Connect the Scanner and Base Station as a System 38 SG20B Cordless Scanner Bluetooth Base Station User s Guide 4 Configure the Scanner and Base Station as a System This chapter explains how to configure che SG20B scanner and SG20 Bluetooth Base Station as a system It includes these topics BasicSetup with Configuration Bar Codes Configure Your System with EasySet Chapter 4 Configure the Scanner and Base Station as a System Basic Setup with Configuration Bar Codes Q This section provides you
56. ner by fast charge you must also connect an external power supply to the DC connector 28 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connect the Scanner and Base Station as a System To connect a USB cable to the USB connector 1 Connect a standard USB cable to the USB connector of the base station and to the host USB connector DC connector i a S Optional external pee ower suppl E p pply Standard _ USB cable m lt gt S620 Bluetooth Base Station USB Connection on USB Connector 2 Connect the power supply optional to the DC connector and to an AC power outlet UJ If your host device is off curn it on The SG20 Bluetooth Base Station is successfully connected and power is on when the blue light flashes 2 times message that the host does not provide enough power In this case use a different hub or disconnect other USB devices The host must provide 500mA from the USB port to power the base station and charge a scanner by slow charge los Note If you do not use an external power supply you may get a 4 If necessary configure your SG20 Bluetooth Base Station for an International keyboard using EasySet The default keyboard is North America for additional keyboards see International Keyboard on page 41 SG20B Cordless Scanner Bluetooth Base Station User s Guide 29 Chapter 3 Connect the Scanner and Base Sta
57. ner in Direct Connection 5 Connect the host to the scanner by opening the COM port Turnon the scanner by pulling the trigger Start your host application and select the Outgoing COM port that you noted previously see above Depending on your host configuration and the time elapsed since your last connection or if your scanner has been reset since pairing a pop up might appear indicating that a Bluetooth device is trying to connect If so click on the pop up A window appears asking for the pairing code Enter the default Bluetooth PIN 0000 and validate The blue Intermec Ready to Work indicator starts blinking rapidly indicating that the scanner is awaiting acknowledgment Pullthe trigger e When the scanner connects to your host PC it emits a series of beeps from low to high and the blue Intermec Ready to Work indicator turns solid blue To Disconnect from the Host Use the Bluetooth disconnect procedure specific to your host application When the scanner disconnects from the host it emits a disconnect successful beep sequence series of beeps from high to low and the blue Intermec Ready to Work indicator turns off default scanner behavior SPP Incoming Connection Scanner Initiated A scanner initiated Incoming SPP connection requires reading a Bluetooth association bar code then opening the Incoming port from the host application a terminal emulation program for example The advantage of this metho
58. nings cautions and notes that are in this document You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts condition or statement that must be strictly observed to avoid A warning alerts you of an operating procedure practice death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution special instructions for handling a particular condition or set of log Note Notes either provide extra information about a topic or contain circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty SG20B Cordless Scanner Bluetooth Base Station User s Guide ix Before You Begin Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provi
59. puters CN3 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category field the Product Family field and the Product field to help you locate the documentation for your product SG20B Cordless Scanner Bluetooth Base Station User s Guide xi Before You Begin xii SG20B Cordless Scanner Bluetooth Base Station User s Guide 1 About the SG20B Cordless Scanner This chapter provides an overview of the SG20B Cordless Scanner This chapter covers these topics About the SG20B Cordless Scanner Charge the SG20B Turn on the SG20B Connect the SG20B Scan Bar Codes Understand the Lights Understand the Beeps Accessories Chapter 1 About the SG20B Cordless Scanner About the SG20B Cordless Scanner The SG20B Cordless Scanner is a general purpose handheld scanner The SG20B is lightweight ergonomically designed and uses a Bluetooth radio for RF communications Scanner window Status light Intermec Ready to Work indicator SG20B Cordless Scanner The SG20B is available in the following models e 1D linear imager SG20B1D xxx 2Dimager SG20B2D xxx e Health Care 2D imager SG20B2DHC xxx High performance 2D area imager SG20BHP xxx Health Care 2D area imager SG20BHPHC xxx 2 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner Intermec Technologies Corp Ev
60. r can communicate with a host device through the Bluetooth communications Human Interface Device Profile HID and Serial Port Profile SPP This is called a direct connection as opposed to a connection as a system which uses an SG20 Bluetooth Base Station to interface with the host HID Bluetooth Device Connection With the HID profile your SG20B is recognized as a keyboard Connection information is stored meaning that if the scanner loses connection out of range low battery etc it will try to reconnect as soon as possible back into range charged battery etc Moreover no specific software is needed in HID profile as opposed to SPP profile to collect data Before trying to pair and connect your scanner make sure itis not already trying to establish a Bluetooth connection If so the blue Intermec Ready to Work indicator blinks read the Bluetooth device disconnect bar code Bluetooth Device Disconnect itis not already paired with your Bluetooth device If so remove it from your host s Bluetooth devices list your host is set to allow Bluetooth device connections Pair and Connect as an HID Bluetooth Device This section describes how to pair and connect your scanner from your host PC To pair and connect as an HID Bluetooth device 1 Turn on your scanner by pulling the trigger 50 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connect and Configu
61. re the SG20B Scanner in Direct Connection 2 Scan the Bluetooth device profile HID configuration bar code Bluetooth Device Profile HID 3 Double click the Bluetooth icon on your taskbar The Bluetooth Devices listing all paired devices window appears 4 Click on the command for adding a Bluetooth device Add or Add a device depending on operating systems The wizard for adding Bluetooth devices appears 5 Follow the on screen instructions until your host searches for Bluetooth devices The SG20B scanner appears in the Bluetooth device list as a keyboard in the following format SG20B BDA where BDA is the scanner s Bluetooth Device Address by default name can be changed You can find the BDA on the scanner s label Intermec Technologies Corp Everett WA 98203 MODEL 5 mH SG20B SUR T 5V 1 7A IC ICES 003 CLASS B Made in Singapore _ MMB AAS VBS MFD 4 77 BBB H E 23 YY MM DD CN SG20B1D XXXXXX O BDA XXXXXXXXXXXX SG20B BDA The scanner BDA can be found on the scanner s label paired with the host Under some operating systems already paired Bluetooth devices do not appear in the Bluetooth device search list log Note If the scanner does not appear in the list it might be already SG20B Cordless Scanner Bluetooth Base Station User s Guide 51 Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection 6 Select your scanner and va
62. s French Canadian Windows 95 98 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection French Canadian Windows XP 2000 German Windows Spanish Windows Italian Windows UK English Windows Japanese Windows Brazilian Portuguese Windows Czech Republic Windows Slovakian Windows Hungarian 101 key SG20B Cordless Scanner Bluetooth Base Station User s Guide 59 Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection Configure the Postamble The default postamble is CR lt LF gt For certain applications or when using your scanner as an HID Bluetooth device you may need to change this setting Use the following configuration bar codes to change the default postamble in your scanner Carriage Return Line Feed None Carriage Return Enter Configure Your Scanner with EasySet in Direct Connection 60 EasySet is an Intermec configuration application that provides you with two ways to configure your scanner Online setup send configuration commands from EasySet directly to the product Offline setup send configuration commands to a bar code setup sheet print the setup sheet
63. s One of the following accessories is required for your SG20B Cordless Scanner SG20B Cordless Scanner Bluetooth Base Station User s Guide 13 Chapter 1 About the SG20B Cordless Scanner SG20 Bluetooth Base Station The Bluetooth Base station is used to charge your scanner and connect it to a non Bluetooth host For more information on the base station see About the SG20 Bluetooth Base Station on page 18 5620 Bluetooth Base Station P N BB SG20 xxx SG20B Charge Base The charge base is used to charge your scanner only no Bluetooth connection For more information on the charge base see the SG20B Charge Base Instructions delivered in the box with the charge base 5620 Charge Base P N CB SG20 xxx Optional Accessories The following accessories are optional 14 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 About the SG20B Cordless Scanner Desktop Wall Mount The desktop wall mount holder can be used to store the SG20B when you are not using it You can attach the holder with screws either to a desk or to a wall 5620 Desktop Wall Mount Holder P N Holder SG20 xx Desktop Adjustable Stand The desktop adjustable stand can be used to adjust the scanning angle when using the SG20B as a hands free scanner must change the default trigger setting or to store it when you are not using it S620 Desktop Adjustable Stand P N Stand SG20 xx SG20B Cordless Scanner Bluetooth
64. se Station User s Guide Chapter 4 Configure the Scanner and Base Station as a System Configure the Postamble The default postamble is CR lt LF gt for the scanner and None for the base station For certain applications or when using USB Keyboard HID you may need to change this setting You can set a postamble for the scanner as well as for the base station Data are transmitted as follows with a postamble and or preamble Preamble Base station Preamble Scanner Data Postamble Scanner Postamble Base station Postamble configuration bar codes Scanner Use the following configuration bar codes to change the default postamble at scanner level Carriage Return Line Feed Scanner None Scanner Carriage Return Scanner Enter Scanner SG20B Cordless Scanner Bluetooth Base Station User s Guide 45 Chapter 4 Configure the Scanner and Base Station as a System 46 Postamble configuration bar codes Base Station Use the following configuration bar codes to change the default postamble at base station level Carriage Return Line Feed Base station None Base station Carriage Return Base station Enter Base station SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 4 Configure the Scanner and Base Station as a System Configure Your System w
65. ten to 0 68 Nm 6 in Ib and clip the cap end back into the scanner 86 SG20B Scanner Bluetooth Base Station User s Guide A Specifications and Reading Distances This appendix contains the technical specifications of the scanner and base station as well as reading distances for each scanner model Appendix A Specifications and Reading Distances Specifications Use this section to find technical information about the cordless SG20B scanner Physical Dimensions Length 20 3 cm 8 in Height 6 5 cm 2 6 in Width 6 1 cm 2 4 in Weight 175 g 6 2 oz Power and Electrical Specifications Operating Rechargeable lithium ion battery 1567 mAh Electrical rating 5V 1 7A Temperature and Environmental Specifications Operating temperature 0 C to 50 C 32 F to 122 F Storage temperature 20 C to 60 C 4 F to 140 F Relative humidity 5 to 95 non condensing Shock 30 G 11 ms half sine 3 directions Vibrations 8G from 10Hz to 500Hz 2hr axis 3 axes Environmental rating IP30 Ambient light 0 to 100 000 lux Artificial light 25 000 lux 88 SG20B Cordless Scanner Bluetooth Base Station User s Guide Appendix A Specifications and Reading Distances Scanning Performance SG20B1D SG20B2D SG20B2DHC SG20BHP SG20BHPHC Bluetooth Radio Radio Type Frequency Radio Data Rate Communication Range Host radio Class 2 Features Scan angle 38 Minimum X dimension 4mils 0 1 mm Scan angles
66. the Interface gt Bluetooth gt Connection gt Bluetooth Quick Connect folder Double click on the Compose BT address command A Bluetooth Connect disconnect Compose BT address window opens Compose your host Bluetooth Device Address BDA and click OK The Bluetooth association bar code is created SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connect and Configure the SG20B Scanner in Direct Connection 5 Read the Bluetooth connection bar code You may be able to read iton the screen in EasySet if not you can print it out as a label and perhaps stick it on your host device where it is easy to read suggestion The blue Intermec Ready to Work indicator blinks slowly for 5 minutes to indicate it is waiting to connect default scanner behavior 6 Start the host application you want to connect to and open the Incoming COM port you noted previously If a PIN is required depending on your host operating system and Bluetooth version enter the default Bluetooth PIN 0000 and validate The blue Intermec Ready to Work indicator starts blinking rapidly indicating that the scanner is awaiting acknowledgment 7 Pull the trigger When the scanner connects to your host application it emits a series of beeps from low to high and the blue Intermec Ready to Work indicator turns solid blue default scanner behavior To Disconnect From the Host Use the Bluetooth disconnect procedure specific to
67. tion as a System Connect to the 10 Pin Modular Connector Usean Intermec SG20 USB cable to connect from the 10 pin modular connector of the base station to the USB port of your host An external power supply to the DC connector is required To connect a USB cable to the 10 pin modular connector 1 Connect an Intermec SG20 USB cable to the 10 pin modular connector of the base station and to the host 10 pin modular connector qe 9 77 External i 4 E power supply SG20 USB cable Ca oe 5620 Bluetooth Base Station USB Connection on 10 pin Modular Connector 2 Connect the power supply to the DC connector and to an AC power outlet 3 Ifthe host is turned off turn it on The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 blue flashes 4 If necessary configure your SG20 Bluetooth Base Station for an International keyboard using EasySet The default keyboard is North America for additional keyboards see International Keyboard on page 41 30 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connect the Scanner and Base Station as a System RS 232 Interface For an RS 232 interface the RS 232 cable is connected to the 10 pin modular connector and requires an external power supply connected to the RS 232 cable See Accessories on page 25 for a list of part numbers for the different cables An RS 232 cable
68. tion window Click Next x Tf Cable selection E uem Product SG20B 2D models Select the type of cable you have connected between your PC and the product C Bluetooth interface Through Base Station lt Back Next gt Cancel Help 70 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 7 Click Browse to find the correct bin firmware upgrade file you downloaded for your product model and click Next Product SG208 HP Cable type Bluetooth intedace Select oc enter the filename of the firmware to download into the product 8 Enter the Bluetooth address of the scanner you want to upgrade Click OK Winflash information Please enter the bluetooth Address of your scanner Jauauauau SG20B Scanner Bluetooth Base Station User s Guide 71 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 9 In the drop down list select the communication port you are connected to base Click Next Product SG208 HP Cable type Bluetooth interface Filename P Software projects BlackfinPlatiomNRDNBFANBF4 235 bin Select the communication pod you are connected to 72 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 10 Click Start download Product detection Driver selection Driver download Product identi
69. to a connection with the SG20 Bluetooth Base Station when the base station is connected to your host using a USB cable USB Keyboard HID USB Virtual COM When you change the USB cable mode the scanner disconnects from the base station then automatically reconnects to it SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 4 Configure the Scanner and Base Station as a System For a first time setup when using the virtual COM USB cable mode you will need to download and install the driver You can download the driver from Knowledge Central on the Intermec web site To download the USB virtual COM driver 1 Go to http intermec custhelp com 2 In the search box type SG20B USB driver and click Search 3 Download the driver and instructions 4 Follow the installation procedure provided in Knowledge Central version 5 6 5 4 or later by selecting Virtual COM driver installation in the Options menu RS 232 Interface Settings Use these configuration bar codes to set up the RS 232 interface log Note You can also install the virtual COM driver using EasySet Baud Rate 38400 57600 115200 128000 230400 SG20B Cordless Scanner Bluetooth Base Station User s Guide 43 Chapter 4 Configure the Scanner and Base Station as a System 256000 460800 Data Bits 7 8 Parity None Even zn Bits 44 SG20B Cordless Scanner Bluetooth Ba
70. uide Appendix A Specifications and Reading Distances Base Station Specifications Use this section to find technical information about the SG20 Base Station SG20BS Physical Dimensions Length 13 1 cm 5 2 in Height 9 9 cm 3 9 in Width 10 6 cm 4 2 in Weight 280 g 9 88 oz Interfaces RS 232 USB HID and VCP Keyboard Wedge Electrical Specifications Operating voltage 5V 10 Operating current 90 mA Maximum current fully USB 05A 5V discharged scanner RS 232 1 2A 5V Temperature and Environmental Specifications Operating temperature 0 C to 50 C 32 F to 122 F Operating temperature 0 C to 40 C 32 F to 104 F when charging Storage temperature 20 C to 60 C 4 F to 140 F Relative humidity 5 to 95 non condensing Shock 30 G 11 ms half sine 3 directions Vibrations 8G from 10Hz to 500Hz 2hr axis 3 axes SG20B Cordless Scanner Bluetooth Base Station User s Guide 91 Appendix A Specifications and Reading Distances Bluetooth Radio Radio Type Bluetooth Class 2 version 2 1 EDR Frequency 2400 2483 5 MHz Certifications UL cUL FCC IP30 Reading Distances 92 The reading distances for each scanner are typical distances measured from the front end of the scanner bezel in an office environment 200 lux with extended reading range activated except for 1D model Extended reading range is available with software version BF4 254 and later SG20B Cordless Scanner Blu
71. ur SG20B scanner is connected to a Bluetooth device with the HID Bluetooth profile use Microsoft amp Notepad Ifyou are using an RS 232 or USB Virtual Com interface for your SG20 Bluetooth Base Station or if your SG20B scanner is connected to a Bluetooth device with the SPP Bluetooth profile use the EasySet ISCP Terminal window see Configure Your System with EasySet on page 47 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 2 Scan one of these bar codes Get firmware version Scanner Get decode version Scanner Get firmware version Bluetooth Base station Upgrade the Firmware You may need to upgrade the firmware if there is an update that incorporates changes to a feature or adds functionality to the product When you upgrade your product the current settings are erased and replaced with the default settings Download the Latest Firmware You must download the latest firmware upgrade from the Intermec web site at www intermec com 3 Go to Support gt Downloads 4 From the Product Category drop down list choose Bar Code Scanners 5 From the Product Family drop down list choose General Duty Scanners 6 From the Product drop down list choose your SG20 product and click Submit 7 Click thelink to download the firmware upgrade package and save firmware upgrade file bin to your
72. with configuration bar codes for a basic setup For more configuration options use EasySet see Configure Your System with EasySet on page 47 All default values are marked with For a same setup configuration bar codes can be different depending on whether they apply to the scanner or to the SG20 Bluetooth Base Station This is indicated in the configuration bar code title Scanner or Base Station For example to reset your scanner to the factory default settings you will need to scan the Reset factory defaults Scanner configuration bar code for the base station scan the Reset factory defaults Base station configuration bar code Note It is recommended that your SG20B scanner has established a Bluetooth connection with a SG20 Bluetooth Base Station see Connect the SG20B Scanner to a SG20 Bluetooth Base Station on page 34 prior to reading configuration bar codes Reset Factory Defaults 40 You can reset the factory defaults of the scanner or of the base station When resetting your scanner the Bluetooth connection is lost Make sure you establish a Bluetooth connection again before trying to read bar codes Reset factory defaults Scanner Reset factory defaults Base station SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 4 Configure the Scanner and Base Station as a System USB Interface Settings Use these configuratio
73. ximately 3 hours You can charge the battery with one of these accessories e SG20B Charge Base P N CB SG20 xxx e SG20 Bluetooth Base Station P N BB SG20 xxx SG20B Scanner Bluetooth Base Station User s Guide 83 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station equipment are sensitive to damage by electrostatic discharge ESD Prevent ESD by always wearing skin contact ground FollowESD Straps firmly attached to the equipment metal Bluetooth Base Procedures assembly when working inside ofthe equipment housing Failure to comply may result in damage to PCB components a Integrated circuits on printed circuit boards PCBs in this To replace the SG20B battery 1 Remove the cap end from the bottom of the SG20B using a pin 84 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 2 Loosen and remove the screw holding the upper case SG20B Scanner Bluetooth Base Station User s Guide 85 Chapter 6 Troubleshoot and Maintain the Scanner and Base Station 4 Hold the PCB firmly so it does not bend while you disconnect the battery cable and remove the battery 5 Install the new battery 6 Place the battery in its compartment and connect the battery cable 7 Make sure cables are properly passed through the notch so they are not pinched and cut while you slide the upper case back in place 8 Install the upper case screw tigh

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