Datascan MFP Faxmanager
Contents
1. CE internet FAX Settings gt FTP Settings 9 13 Datascan MFP Faxmanager 3 4 3 E mail Settings Q This enables you to send the faxes by email using the SMTP protocol This feature ue can be enabled or disabled when needed If you use this option you need to define the following options z SMTP server the IP address of the SMTP server Authentication if your server requires authentication enable this option and add the user and password below To this is the address where all faxes should be sending to From from this address the files will be sending Standard Subject enter here a subject for the email Standard Message this is the message that appears in the body to provide with some additional information when needed The max input is 200 characters Datascan MFP Fax Manager v2 0 Windows Internet Explorer DER GA T le http 192 168 150 ced eka sabes NFPFaxManagerfax malsettngshin v i t XxX P w q WB Enatascan MFP Fax DEEE v2 0 mm v i Pagina Gf Extra ao Ca MFP Fax Managere v2 0 FaxManager Settings FAXSettins FIP Settings Email Settings SMTP Settings Enable Mail SMTP Server lt SMTP SERVER SMTP Authentication oO User lt SMTP user gt Password E mail Settings From Address To Address Standard Subject printer domain toplevel user domain toplevel Use to separate2. MFP LJ CM 4730 MFP LJ M4345 MFP LJ M 3035 MFP LJ M5035 MFP LJ M 9040 9050 MFP The MFP s must be equipped with a fax module which is standard on the x models 1 3 Support If you encounter any problems or if you have further questions please contact your local reseller or send an e mail to support datascan nl Please contact HP for printer or JetDirect print server firmware updates 4 13 Datascan MFP Faxmanager a A u 2 Installation b Installing the software is easily done by the Package Loader on the printer 1 Goto the following webpage http xxx xxx xxx xxx hp device this loader where xxx XXX XXX Xxx is the IP address of the printer You will see the following page lol x File Edit view Favorites Tools Help a Geax x x a FN JO search Se Favorites Ol E S i LJ ty rel fe of 3 Address http 192 168 150 47 hp device this loader Eco tinks Package Loader Install New Package Enter Package URL Example http myhost 80 rep ository myP ackage jar Load Package Now CLEAR Enter Package File Browse Load Package Now CLEAR CEE T T Deme Loader page 2 Inthis page click on Browse and select the file MFPFaxManager_v2 0_xxx jar The printer will return a message that the package has been loaded successfully see next table for exact filename Printer model Jar file
3. is nota valid Microsoft office imagining file After installation of the MFPFaxmanager only one last entry has left in the fax log file The MFPFaxmanager is not sending any faxes in my log file find SMTPClient gt sendMessage IOException eSMTP Protocol Error DATA Expected 250 Does the Faxmanager support other printers then mentioned in paragraph 1 2 of this manual like the CM8000 series the 1015 1017 mfp series or the 3027MFP series printers 13 13 Answer This issue is related to a security hot fix for MS Exchange that had been released June 2007 Microsoft has produced two patches that solved the issue with the MFP Faxmanager and corrupt tiff files Microsoft has given an incident nr SRQ070626601105 to this issue We advise you to log acall at Microsoft they will give out a patch location for downloading the Exchange Hot fixes KB937625 amp KB934450 Our MFP Faxmanager software was not the cause to this issue For correct funtionality of the MFP Faxmanager it is essential that only the unsent faxes are sent to email For this behaviour we keep only the last entry in the logfile changing this will cause that faxes will be sent several times something most of our customers do not want for clear reasons To avoid loosing loginformation do not switch between print all faxes and store all faxes If you do switch you need to print out the faxlog file first to avoid loosing the log There is no log
4. when Change PIN they are received The first time you open this menu you are asked to configure a PIN You will be 2 7 13 Datascan MFP Faxmanager Se w A u 3 4 FAX Settings Q Enabling FAX Manager gives you control whether faxes need to be picked up or not uv Giving it a filename you would like select Data Time stamp Generate by printer or select other if you want to insert another name All filenames will end up witha unique number at the end so that a fax will never be overwritten 2 Datascan MFP Fax Manager v2 0 Windows Internet Explorer Ge GA Y e http 192 168 150 66 hp device datascan MFPFaxManager homepage html me 4 X we amp We Sstascan MFP Fax Manager v2 0 3 fp gt dh sp Pagina Gpextay G X CA MFP Fax Managere v2 0 FaxManager Settings p FAX Settings FTP Settings Enable FAX Manager Filename Date time stamp Generate by the printer O Other Test FAX Manager P ke Internet FAX Settings gt FAX Settings 3 4 1 Test the communications Press the test button to test the communication between your printer and FTP SMTP server Please note that this does not simulate an incoming fax but only if the settings are correctly set and if the file is properly sent 3 4 2 FTP Settings In here you define where you want to save your faxes using FTP FTP servers can be set up on Windows Linux or Macintosh environment
5. 5 13 Datascan MFP Faxmanager 3 After the installation the page will look like this Package Loader Windows Internet Explorer F t x cc BEE el MICACARGRK pidevicesthis __ BG aw E Bana Geta A Package Loader Install New Package Enter Package URL Example http myhost 80 repository myPackage jar Load Package Now CLEAR Enter Package File Bladeren Load Package Now _ CLEAR Reloadable Packages Package Name Package URN Select MEFPFaxManager v2 0 lim503 5mtp urm nl datascan mfpfaxmanager Remove Selected Packages CLEAR Return to Home a Gereed internet R100 4 Now you can click on the link MFPFaxmanager and you will go to the configuration page of the Datascan MFPFaxmanager solution 2 1 Register MFP Faxmanager When the installation is done you can scan 10 pages and retrieve 10 faxes without a license To license the product click on the described link read the license agreement and click on Click here to register your MFP ToolBox below in the page You will be directed to the page where solutions are shown which can be licensed To obtain a license key please contact Datascan B V Datascan MFP Fax Manager v2 0 Windows Internet Explorer Ga y http 192 168 150 66 hp device datascan MFPFaxManager registerLicense html tt X Pi iai fe Datascan MFP Fax Manager
6. Datascan Version 2 0 Creating print solutions Datascan bv Nieuweweg 108c 1531 AH Wormer The Netherlands phone 31 75 653 38 88 Datascan MFP Faxmanager Fax 31 75 653 38 89 Installation and User Guide www datascan nl www aps partner com printsolutions datascan nl NOTE _ The information contained in this document is subject to change without prior notice n This document contains proprietary information which is protected by copyright All rights reserved This document cannot be photocopied reproduced or translated without prior written approval by Datascan B V x Microsoft Microsoft Windows TM are US trademarks of Microsoft Corporation 7 Adobe and Acrobat are US trademarks of Adobe System Incorporated All other Companies and or product names are trademarks or registered trademarks of their respective company Datascan B V 2007 2008 All rights reserved 12 June 2008 Datascan MFP Faxmanager A u Datascan MFP Faxmanager Chailet License Agreement IMPORTANT Please read this License carefully before using the Software contained Q in the file MFPFaxManager_v2 0_XXX jar where XXX is the printer model hereinafter referred to as SOFTWARE The right to use this Software is granted only if the Customer agrees to the terms of this License If you do not agree to the terms of this License you may return the unused Software product for a refund HOWEVER INSTALLATION AND USE OF THIS S
7. OFTWARE INDICATES YOUR FULL ACCEPTANCE OF THESE TERMS AND CONDITIONS SOFTWARE LICENSE AND COPYRIGHT This Software is copyrighted and all rights reserved by Datascan bv hereinafter referred to as Datascan In return for the payment of a one time license fee which was included in the purchase price of the software product Datascan grants youa non exclusive right to use the Software Firmware subject to the following terms and conditions No title or ownership of the Software Firmware is conferred with the License 1 The Software Firmware may be used without time limit on one printer 2 The Software Firmware may not be duplicated or copied 3 The Software Firmware may not be duplicated transmitted transcribed disassembled decompiled decrypted or reverse engineered unless Datascan s prior written consent is either obtained or required by law Upon request the user will provide Datascan with reasonably detailed information regarding any disassembly decompilation decryption or reverse engineering 4 Any third party supplier of the Software Firmware may protect its rights in the Software Firmware against violation of this License 5 Datascan reserves the right to terminate this License upon breach In the event of a termination all copies of the Software Firmware must be returned to Datascan or with Datascan prior written consent a certificate of destruction of all copies may be provided to Datascan Any use of the Software Firmwa
8. be constructed interpreted and governed by the laws of the Netherlands You agree that this is the complete and exclusive statements of this agreement which supersedes any prior agreement or other communication between us on this subject 2 13 Datascan MFP Faxmanager Table of Contents 1 1 1 2 1 3 3 1 3 2 3 3 3 4 3 4 1 JA 2 3 4 3 3 5 Introduction About this manual System requirements Support Installation Register MFP Faxmanager Configuration Overview FAX manager Fax manager pre requirement FAX Settings Test the communications FTP Settings E mail Settings Log FAQ Frequently Asked Questions 3 13 _ N Datascan MFP Faxmanager 1 Introduction 1 1 About this manual Thank you for purchasing the Datascan MFP Faxmanager providing FAX to FTP or E mail for your HP LaserJet MFP Inbound faxes are captured and can be sending by FTP or by E mail without printing This document describes the configuration installation and the system requirements of the Datascan MFPFaxmanager solution It will help you to understand use and change the option retrieving faxes If you need basic information about your hp LaserJet printer set up or general printer operation please refer to the specific printer documentation 1 2 System requirements This software solution can be installed on the following printers LJ 9500 MFP LJ 9040 9050 MFP LJ 4345 MFP LJ 4730 MFP LJ CM 6030 6040
9. each email address This is the subject Standard Message Text Bodytext 200 characters left http 192 168 150 66 hp device datascan MFPFaxManager log html F amp Internet FAX Settings gt Email Settings 10 13 Datascan MFP Faxmanager 3 5 Log When selecting the Log option in the menu you can disable or enable the log functionality It is enabled by default and the log file can be cleaned deleted or refreshed This is also the log file the support department of Datascan may ask for when you encounter problems Z Datascan MFP ToolBox 1 2 4 Microsoft Internet Explorer jol x File Edit View Favorites Tools Help ay Qx x x B FN JO Search IY Favorites O B w FA rel Es aA Address http 192 168 150 47 hp device datascan MFPToolBox lag html v Go Links Datascan MFP ToolBoxe General Settings Log Los Sabi onoff 22 Mar 2006 15 54 24 GMT MFPToolbox init entered 22 Mar 2006 15 54 24 GMT FAxXManagerimpl init F ax listener enabled 22 Mar 2006 15 54 24 GMT FaxFileEventHandler resendF axes Existing faxes will be resend 22 Mar 2006 15 54 24 GMT FaxFileEventHandler useFax This product is licensed 22 Mar 2006 15 54 24 GMT FaxFileEventHandler resendF axes There are currently Ofaxes present 22 Mar 2006 15 54 24 GMT MFPToolbox init get language 22 Mar 2006 15 54 24 GMT MFPToolBox LanguageSetting getDefaultLa
10. ging when store all incomming faxes is Set Contact your network administrator for support on SMTP issues Your SMTP server gives no access to the MFPFaxmanager to deliver E mail messages No these printers do not have support of Chai Applets used by the MFPFaxmanager
11. nfiguration page and from there select this product to register Check if you set up your FTP or SMTP E mail settings correctly Make sure you have FAX enabled and use the test button to test these settings Go to the log page Clean the log file pressing delete and reproduce the problem Save this log file and send it with a problem description to support datascan nl Go to the log page Clean the log file pressing delete and reproduce the problem Save this log file and send it with a problem description to support datascan nl There are no security risks at all It is not possible to hack the printer and or the network environment using the analog fax line via the MFP Faxmanager What happens is that the analog fax will do its job by placing the faxes on the hard drive The MFP Faxmanager picks up the file when a signal is received So they are not connected directly in anyway If the FTP or SMTP gives a bad code when retrieving the fax the fax stays on the hard disk The MFP Faxmanager will attempt to resend the file the next time a fax comes in or when the printer is rebooted No the MFPFaxmanager supports only the tiff format No you can use for the same printer the same license key supplied by Datascan or by your reseller Datascan MFP Faxmanager Question When Itry to open my attached tiff file in the e mail message sent by the MFPFaxmanager get the message unable to open document the selected file
12. nquagelD1 22 Mar 2006 15 54 24 GMT MFPToolBox LanguageSetting English Other Links Datascan amp Creating Print Solutions 22 Mar 2006 15 54 24 GMT MFPToolBox gt LoadRetreiveJobsetting SETRetreiveJob off 22 Mar 2006 15 54 24 GMT MFPToolBox processAddButton SETRetreiveJob off 22 Mar 2006 15 54 24 GMT MFPToolBox processAddButton is now disabled 22 Mar 2006 15 54 24 GMT MFPToolBox removeRetreiveJobButton RuntimeException null 22 Mar 2006 15 54 24 GMT MFPToolbox init MFPToolBox is loaded 22 Mar 2006 15 54 30 GMT MFPToolbox gt homePage entered 23 Mar 2006 07 54 27 GMT MFPToolbox init entered Delete Log Refresh Log zi Eme a E ee 3 Log screen 11 13 Datascan MFP Faxmanager 4 Question How to license this product Why isn t my FAX sent tried everything read the manual and the FAQ about my problem but my product isn t working yet what can do My problem is not described what do do now Are there any security risks when using the MFPFaxmanager together with the analog fax What happens when files are not correctly sent Is it possible to sent faxes in to mail clients or ftp locations in other format then tiff like PDF or JPEG When reinstall or update the MFPFaxmanager software dol need anew license key to register the product 12 13 FAQ Frequently Asked Questions Answer If this product isn t licensed follow the link at the top of the co
13. re in violation of the copyright laws constitutes termination of this agreement and prosecution will begin 6 This License and the Software Firmware product may be transferred to a third party provided the third party agrees to all the terms of this License and that no copies of the Software Firmware are retained by the transferring party 7 Ifthe software is licensed for use by the U S Government the user agrees that the Software has been developed entirely at private expense and is delivered as Commercial Computer Software as defined in DFARS 252 227 7013 or as Restricted Computer Software as defined in FAR 52 227 19 1 13 Datascan MFP Faxmanager LIMITED WARRANTY amp Datascan does not warrant that the functions contained in this Software will meet your requirements or that the Software Firmware operation will be uninterrupted or error free Information contained in the user manual is subject to change without notice and does not represent a commitment on the part of Datascan IN NO EVENT WILL Datascan OR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THIS SOFTWARE BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS PROGRAM OR FOR ANY CLAIM BY ANY OTHER PARTY THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM AND MANUAL IS ASSUMED BY YOU This agreement shall
14. s Some example products to use are WS_FTP Server s War FTP Daemon Open source Please note that Datascan does not provide support on FTP Servers The rights on the folder where the scans are places must be set on reading and writing Reading is necessary to make sure that there no files are overwritten The following options need to be defined Using Enable FTP will define if a fax is send over by FTP or not The following options can be set 8 13 Datascan MFP Faxmanager ZN u 7 Server IP what is the IP address of the FTP server b n Port on which port does this FTP server listen Usually this is port 21 Q User when filled in anonymous it uses the anonymous feature of uw your FTP server Other user names can also be filled in Password this is the password that comes with the username amp Folder is the place where you want to place the faxes on your FTP server Use the slash to use a folder structure Datascan MFP Fax Manager v2 0 Windows Internet Explorer KBR 6 E7 le http 192 168 150 66 hp device datascan MFPFaxManager faxFTPSettings html rs 4 X Goc 3009 Pir ww Datascan MFP Fax Manager v2 0 dh pagna G Extra R CA MFP Fax Managere v2 0 FaxManager Settings FAX Settings FTP Settings Enable FTP Server IP lt FTP SERVER IP gt Port lt SMTP SERVER PORT gt User lanonymous _ Password eoeeeeece Folder
15. v2 0 Pagina x Extra X Chailet Module Number Status MFP Fax Manager 802 F Internet 6 13 Datascan MFP Faxmanager 3 Configuration b 3 1 Overview The solution needs to be configured via the webpage All settings can be found in the easy to setup configuration page of this solution Only for faxing the option Store all faxes needs to be activated on the printer in order to obtain the faxes digitally This is done in the fax menu on the printer 3 2 FAX manager This tool in the MFPFaxmanager can be configured when pressing the option FAX Settings in the menu FTP and E mail settings can be set here for the fax 3 3 Fax manager pre requirement Before the FaxManager can be used you must set the option on the MFP to store faxes on the hard disk of the device The menu sequence for the LJ4345MFP LJ4730MFP LJ9500MFP LJ9040MFP LJ9O50MFP is 1 Menu 2 Fax 3 Fax Receive 4 Fax Printing you need to setup a pin code here 5 Choose the option Store All received faxes The menu sequence for the M series is 1 Menu Administrative functions Time scheduling Fax printing you need to setup a pin code here Fax Printing Mode Choose the option Store All received faxes Administration Ready Administration gt Time Scheduling gt Fax Printing Fax Printing Use this menu to control whether Fax Printing Mode faxes are stored on the device hard eee oF it ae ee Te drive or printed immediately
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