user manual
Contents
1. n 36 VGA JDSSUB CONNEGTIODBD beta 37 CVBS CONNEC HON um ma 37 38 PRODUCT ID SETTING GUIDE Z 39 MENU CONTROL u a asa 40 INPUT SELECTION u u u n u m uma ua n m ua 40 SCREEN ADJUSTMENT 40 MULTEVISION SETTING oen 42 OSD ADJUSTIIIG Od UU u dU UE IEEE dI 42 ADJUSTING SETTING iiie iiie tie rede 43 INFORMATION u u muu 44 TROUBLE 5 eae 45 PRODUCT SPECIFICATION 48 5 2 42222 422222 4222242 4222222 42222216 2222226222 022222 2222 2 222 50 SUPPLEMENT COMMAND LIST 51 3 1 Before using the product Before installing or using the product to avoid damaging the product read and follow as the guidelines of the user manual for your safety The color design and specification may ch2. Erde 13 REMOTE CONTROLLER BUTTON DESCRIPTION 14 INSTALLATION GUIDE P uuu xu dee rede 15 CAUTION BEFORE INSTALLATION et io ra eu na tra reo ee ebore aa 15 PRODUCT SPECIPICATIONS xu HE Hodie E edis 15 UNPACKING PROCESS 16 HANDLING GUIDE roe ee aD t u a 17 PRODUCT INS TALE ATION 5 E u usus 19 WALL MOUNTING INSTALLATION 19 WALDESIAND GUIDE EE EO EO EE E oda brin 20 WALL ca et pao co tete eo cta e eae ot ate eua cea e ata cce caesa a ae dea cca E Roco eee Dd 24 REMOTE CONTROL FR Pre toa etd dE 29 SETUP 30 REMOTE CONTROL 5 5 Hehe io Deed lace fedi love tov 31 RS 232C CONINECTIO NN elio eroe atleti batteria ted 31 COMMUNICATION COMMAN PLD 32 CONNECT THE EXTERNAL DEVICE 5 2 00005540 0505 05050 34 DP DISPLAY PORT CONNECTION 5 ii o etre law Eoo tne 34 M M 35 DVI D CONNECTION
3. 4 Ox3A K 4 Ox3A 4 Ox3A 0x30 0x39 0x37 0x52 Ox4F 0 55 0 2 Red Offset 1step Up 9 R OxAB Ox3A 0x30 0x39 0x38 0x52 Ox4F 0x44 Ox2E Red Offset 1setp Down 0 53 0 50 0 44 2 Sharpness Down 5 D O 0 4 0 30 0x39 0 39 0 47 Ox4F 0 55 0 2 Green Offset 1step Up K 0 9 9 6 O U 0 42 0 4 0 55 Ox2E Briaht Backlight 1step Up FIQNTNESS DACKIIG 5 0 42 0 4 0 44 2 Brightness Backlight 1step Down B L D Green Offset 1step Down K 6 O D Blue Offset 1step Up K B O U K K K K K K K K K K K K K 0 48 K K 0 42 Ox4F 0 44 Ox2E Blue Offset 1step Down D 0 52 0 47 0 55 2 Red Gain 1step Up R G U 0x52 0x47 0 44 0x2E Red Gain 1step Down R D 0x47 0 47 0 55 0x2E Green Gain 1step Up G U 0 47 0 47 0 44 Ox2E Green Gain 1step Down G D 0x42 0x47 0x55 Ox2E Blue Gain 1step Up U 0x42 0x47 0x44 0x2E I Blue Gain 1step Down D 0x50 Ox4D 0x30 Ox2E Picture Mode
4. 6 J 6 USD M8x20mm 8 L 11 8 5 2 750x 344x 500 universal washer security bracket Te fhold back bracket 50x 323x 250 QA 4 4 UX10 5 16 QC 4 5 16 x 2 1 2 right pull out upright Y 4 LSMVU uprights shown wall bracket cap LSMVU only Fix the wall bracket on the wall as shown below 26 V0 1 As shown below hang the product with assembled interface on the bar and adjust the wall bracket to install 2 1 H 8 27 Pullstraps Screen not shown for clarity Refer to assembling method in the guide of CHIEF 3 9 V0 1 Remote Controller Inserting batteries in the remote controller Press the tab on the battery case and open it e Insert the battery CR2025 3V into the battery case e Insert the battery case until clack sounds N Notice on battery e When loading the battery check if the polarity of the batteries is correct e If not using the remote controller for long time remove the batteries to prevent damage caused by battery fluid leak e Don t expose the battery to direct sunlight or excessive heat such as fire A Notes on the remote controller e If anything interrupts in front of IR receiver or between IR receiver and remote controller the remote controller may not work f the receiving distance of the remote control becomes narrow or does not work replace t
5. R R T 4 0x52 0x4C 0x54 0x2E Remote control Left key K R L T Ox4B 0x52 0 45 Ox4E Ox2E 61 Remote control Select key K R E N 4 0x52 Ox4D Ox4E Ox2E Remote control Menu key K R M N 4 0x52 0x41 0x54 0x2E Remote control Auto key K R A T 4 0x52 0 49 0x46 Ox2E 64 Remote control Info key K R I F 4 0x47 0x41 Ox4E Ox2E Gap adjust K 6 A N 4 0x3A 0x47 Ox41 0x46 Ox2E Gap adjust K G A 4 0 55 0 52 0x55 Ox2E 67 Color Tone Red Up K U R U 4 0x3A 0x55 0x52 0x44 Ox2E Color Tone Red Down K U R D 4 0x55 0 47 0 55 Ox2E Color Tone Green Up K U G U 4 0x55 0 47 0 44 Ox2E 70 Color Tone Green Down K U 6 D 4 0 55 0 42 0 55 Ox2E 71 Color Tone Blue Up K U B U 4 0x55 0x42 0x44 Ox2E 72 Color Tone Blue Down K U B D V0 1 53 Control Command List B 2Byte 1Byte K A L CH 0 0 0 Cell max 1 10 mE uu el K 0 0 0
6. o lo oo e UJ o 0 AE 0 3 0 3 Oo eo UJ e 0 3 0 3 0 3 0 Q 1 Oo eo UJ Oo Z e e EH 0x3D 0x46 F 0x4E N 0x3D 0x3D 2 Red Gain Setting 0 255 0x3A 0x47 0x47 Ox4E 0x3D 15 Green Gain Setting 0 255 G G N 0x3A 0x42 0x47 Ox4E 0 3 Blue Gain Setting 0 255 0 NM 0 48 0 50 0 53 x3D 5 P S 0 56 0 50 0 53 0x3D 17 V Position Setting 0 100 V P S 0 43 0 4 4 0 3 Clock Setting 0 100 Cy L K 0x55 0 42 Ox4C 0x3D Color Tone Blue Setting 0 100 U B L 0x55 0 47 0x52 0 3 Color Tone Green Setting 0 100 U G R 0x55 0 52 0 45 Ox3D Color Tone Red Setting 0 100 5j U R E 0x50 Ox4F 4 0 3 24 Product Power P N 0 53 0 50 0 43 0x3D Source change to PC 5 0x3A 0x53 0x52 0x43 Ox2E Firmware Version Read F W V 0 53 0 52 0 43 Ox2E 27
7. In case of contamination around the power plug or outlet wipe clean with a dry cloth This may cause a fire Do not place flammable objects near the product This may cause a fire If you want to install by using the wall mount make the product be installed by a trained technician Refer to the User Guide Wall Mounting This may cause injury Do not install the product in poorly ventilated places such as a bookshelf or closet Otherwise it may affect internal temperature to be increased and cause a fire Install the product at least 10 cm far from the wall Otherwise it may affect internal temperature to be increased and cause a fire After unpacking the product packaging vinyl should be kept away from the hands of young children If a child use it incorrectly it may cause a choking accident Do not install in locations where has vibration or in an unstable position Product fall may occur and it might cause a damage This may cause a fire Do not install in places which dirt moisture smoke much water or rain water can reach Do not install under the air conditioner that could fall water drops This may result in electric shock or fire Avoid exposure to direct sunlight and do not place near hot objects such as a fire or heater heat This may cause a fire or shortening the product life V0 1 Do not install in the low place where a child can touch A child may be injured whi
8. V 0 0 1 Cell max 1 10 Erie embed ri Per K t 0 0 1 D O 0 0 2 0 99 0 0 2 G 0 0 3 Gap Edge 0 40 0 0 3 V G 0 0 4 Gap Edge 0 40 52 0 0 4 0 0 5 Setting 0 100 0 0 5 0 0 6 Setting 0 100 riii bead eyed bend PF ned ncm K 0 0 7 5 T 0 0 8 0 100 Pr 0 0 8 5 H 0 0 9 Setting 0 100 Cr 0 0 9 0 1 0 0 100 e qp EE Ig tame K R O 0 100 ESI K O F Setting 0 100 eL bee oe K B O 0 100 ESI pum T K R G 08 255 WEE G N 0 255 B G N 0255 5g H P S 0 100 ZI IIT ITE K V P S 0 100 s sl Ell K C L K 0 100 a DIESE Ii P S 0 100 9 U B 0 9 8 Setting 0 100 4 0 30 0 55 0 K 0 9 U G en K 0 9 U V0 1 FE rM Ox4B Ox3
9. 0x30 0 0x30 0x30 001 MHC 01 0x48 H 0x56 1 M V 2 D N 3 M H 0x34 0x3A 0x4D 0x56 0x43 C 0x4 C 0x4F 0x3D 0x30 0x30 0x30 Multi Window H Cell max 1 10 1 Multi Window V Cell max 1 10 e 2 0 3 0 3 0 3 0 3 x w e OIA eo 2 3 1 0 3 0 3 32 2 e Multi Window Cell No 0 99 Multi Window H Gap Edge 0 40 Multi Window V Gap Edge 0 40 0x47 0x3D 0x3 Q e UJ mE i wow w WW 0x47 0x3D 0x3 0x3 e 4 0x43 0 4 C O N 7 B R T 8 S A T 0 48 0 41 9 S H Ox4C 0x54 B L T R O Ox4F 0 46 0 42 O 0x52 0x47 R G 0 3 0 3 0 Oo eo UJ g e ul G M V 0x35 0x3A f Contrast Value Setting 0 100 5 Brightness Value Setting 0 100 Saturation Setting 0 100 Sharpness Value Setting 0 100 Back Light Setting 0 100 Red Offset Setting 0 100 Green Offset Setting 0 100 Blue Offset Setting 0 100 0x3D 0x3 0x3D 0x3 0x e UJ o e e
10. To input the number of vertical monitors of the currently configured V Cell Max 2 multi vision display OSD Adjusting Press the MENU button then press the A or Y button to go to the OSD menu And press the button to go to the OSD menu and press the A or W button to move 42 to a menu which you want to go to and set value by pressing p or 4 button and then press the MENU button to exit Picture Multi Language English US OSD OSD Turn Setup OSD Display About Software Update USB OSD Reset aw MOVE SELECT 4 b ADJUST 8 5 Adjusting Setting Press the MENU button then press the or W button to go to the Setting menu And press the button to go to the Setting menu and press the A or Y button to move to a menu which you want go to and set value by pressing the p 4 button and then press the MENU button to exit Picture Multi Power Save OSD APS Setup IR Remote About Setup Reset Factory Reset Aw MOVE SELECT 4 ADJUST V0 1 43 Wem To save power consumption by setting On In case of no input of video signal input after 120 seconds later the Power Save power mode changes to power consumption mode standby mode APS To prevent residual images by using the APS Auto Pixel Shift function To control by selecting IR or RS 232 To reset the value of all of the set menu to the factory Factory Reset defaults 8 6 Information Pr
11. Video Wall User Manua VW F551 V0 1 NOTICES COPYRIGHT AND TRADEMARKS Copyright 2015 IDIS Corporation All rights reserved All brand names and product names are trademarks registered trademarks or trade names of their respective holders General Every effort has been made to ensure accuracy however in some cases changes in the products or availability could occur which may not be reflected in this document We reserves the right to make changes to specifications at any time without notice Performance specifications are typical but may vary depending on conditions beyond our control such as maintenance of the product in proper working conditions Performance specifications are based on information available at the time of printing We makes no warranty of any kind with regard to this material including but not limited to implied warranties of fitness for a particular purpose We will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material Our manufacturing facility is ISO 9001 and 14001 certified REGULATORY The product has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment The product generates uses and can radiate radio f
12. 0x45 0x55 Ox2E 2 13 Multi window H Gap 1step Up K H E U Ox4B 0x3A 0 48 Ox45 0 44 Ox2E 14 Multi window H Gap 1step Down K H E D Ox4B 0x3A 0x56 0x45 0x55 Ox2E 2 15 Multi window V Gap 1step Up K V E U Ox4B 0x3A 0x56 Ox45 0x44 Ox2E 2 16 Multi window V Gap 1step Down K V E D Ox4B 0x3A 0x43 0x54 0x30 Ox2E 17 Color temperature set to Normal K C T 0 Ox4B 0x3A 0x43 0x54 Ox31 Ox2E 18 Color Temperature set to Cool K C T 1 Ox4B 0x3A 0x43 0x54 0x32 Ox2E 19 Color Temperature set to Warm K C T 2 Ox4B 0x3A 0x43 0x54 0x32 Ox2E Color Temperature set to User K C T 3 Ox4B 0x3A 0x43 0 54 0x55 Ox2E 21 Contrast 1step Up K C T U Ox4B 0x3A 0 43 0 54 0 44 Ox2E Contrast 1step Down K C T D V0 1 51 4 0 42 0x52 0x55 Ox2E K B R U Ox4B 0x3A 0 42 0x52 0 44 Ox2E Black Level 1step Down K B R D Ox4B 0x53 0 54 0x55 Ox2E Color 1step Up K S T U Ox4B 0x53 0x54 0 44 Ox2E Color 1step Down S T D 0x53 0x50 0x55 Ox2E Sharpness 1step Up S P U Black Level 1step Up K 4 Ox3A K 4 Ox3A K
13. image is shown on the screen or normal display is not shown As for the supported resolutions refer to page 50 e Use the DP CABLE 2M DPver1 1a provided with the product Pood 25 E L oj VO 1 34 5 2 V0 1 HDMI Connection e HDMI input is recommended because it receives a digital signal input from an external device with HDMI output to ensure high quality of digital signal e If connecting the product to the PC it supports the VESA Display Data Channel DDC standard This standard supports plug and play function which helps the PC recognize the product automatically to output the optimal resolution In order to operate the and play after connecting the product connect the video cable of the PC to the product before turning on your PC and turn on the power of this product first and then turn on the power of the PC e When the incompatible resolution of the input signal is input to the product no image is shown on the screen or normal display is not shown As for the supported resolutions refer to page 50 DDoHD DYD STE 35 5 3 DVI D Connection see video connect the product to PC or an external equipment which outputs DVI video If connecting the product to the PC it supports the VESA Display Data Channel DDC standard This standard supports plug and play function which helps the PC recognize the product automatically to output t
14. lt 10 unit 0 lt 1 unit 2 V0 1 From the front side of monitors set monitor ID as below lt 10 unit 0 gt lt 1 unit 1 gt From the front side of monitors set monitor ID as below lt 10 unit 0 gt iunit 3 gt 39 9 Menu Control 8 1 Input selection Press the Input button and then select A or the input you want to select and then press the button 00 VGA To select VGA input DVI To select DVI input VGA DVI HDMI To select HDMI input DISPLAY PORT To select DISPLAY PORT input HDMI DISPLAY PORT To select AV input 8 2 Screen Adjustment Press the MENU button and then press the A or the button to go to the on screen menu Press button to go to the on screen setting menu and after moving to the menu press the A or W button to the menu which you want to move and setup menu screen by pressing p or button then press the MENU button to exit Picture Multi Picture Mode 4 Standard OSD Brightness Setup Contrast About Black Level Color Sharpness Screen Color Temperature SELECT 4 gt ADJUST V0 1 40 2 OSD menu can be adjusted only in input mode Www 7 Standard user To select a screen mode Dynamic To adjust the brightness of the backlight Screen To adjust the contrast of white and black mode Black level To adjust the brightness of the sc
15. M D T 0x30 0x39 0x37 0x53 0x52 0x43 Ox2E 0 9 7 5 0 30 0 39 0 38 0 53 0 52 0 43 Ox2E Product Serial 0 9 8 M D T 0x30 0x39 0x39 0 53 0 52 0 43 Ox2E Product Run time 0 9 9 23 R T I 16 V0 1 5 IDIS Co Ltd For more information please visit at www idisglobal com
16. or battery dealer This may cause an explosion or fire After disconnecting the power cable wipe contaminated parts and each part of the product screen lightly with a dry and soft cloth Do not clean the product directly with a wet cloth or wet spray water There is a risk of fire or an electric shock When washing by various cleaning agents brighteners abrasives waxes benzene alcohol solvent surface active agent the surface of the product may be damaged a If cleaning inside the product is required please contact your dealer or service center This may result in fire or electric shock VO 1 10 2 2 1 V0 1 Preparations Parts List 2 If these items are missing contact your dealer or service center 2 The items may differ from the image shown A Other parts not packed in contents may cause performance degradation or problem during use DP Cable ver1 1a RS232 Cable IR Receiver Remote Control Power Cable Option 11 2 2 Control product e You can control the product by using the control buttons on the rear left side of the product ow w a Control buttons move to left menu To display or hide the on screen menu VO 1 12 2 3 Input Output connection e You can receive a video signal by using the input output terminal of the left rear of the product O 1 i Connector name an
17. peculiar environment can occur the event of a problem with the product This may cause a malfunction or fire V0 1 Turing on the product in the condition of the fixed screen or 4 3 screen for a long time may also cause an afterimage or stain on the screen When using the product for a long time set a screen saver of the connected computer or signaling equipment products or set it in sleep mode When you are not using the product for a long time after unplugging the power cable and take action to prevent the product from a dust Dust accumulation heat generation or sparks can occur and cause fire Set a resolution and frequency appropriately to the product The state of the screen can result in poor or blurred vision For products with a stand do not move the product by holding only the stand or lift the product upside down The stand might be split from the product and it may cause damage or injury Look at the screen from a distance of about longer 2 5 times than the screen diagonal length Looking at the screen for a long time can lead to vision loss Do not use anything that causes the water vapor near the product moisturizers etc This may cause a malfunction or an electric shock or fire After 1 hours use rest your eyes for more than 5 minutes If the product 15 turned on for a long time do not touch the screen surface or vent because it may be hot Keep the accessories of the prod
18. 0 1 Assemble the extender bracket with the bar of wall stand mounting as the illustration below 27 2 per extender being installed c B x 3 per extender x 2 per extender 21 Assemble the interface to the VESA point as shown below AA 4 6 9 left interface BB 4 6 9 right interface 2 16 24 36 16 24 36 Mex16mm 18 24 36 1 4 90x 344x 5 M6x30mm 8 F 16 24 36 16 24 36 H 16 24 36 8 12 18 M8x12mm M amp x15mm M amp x25mm 1 4 20 x 1 1 4 V0 1 22 V0 1 Hang and fix the product on the bar of wall stand mounting as shown below 23 Cleanup the cables by using the holes in the wall stand as shown below Refer to CHIEF product guide 3 8 Wall Bracket Guide VESA standards 600X400 mm and 8 screws 4 places Refer to CHIEF product guide V0 1 24 Align the horizontal at the position of 190 5mm distance from the center line of the screen by using the furrow of vertical center as shown below 190 5mm Vertical center of mount When fixing a number of wall bracket install them after setting the height and width as shown below one screen width V0 1 25 V0 1 Parts of wall bracket 42 8 6 6 M xi6mm Ma x20mm 4 25 9 e s D 6 E 6 F 6 M5x20mm M5x25mm G 6 H 6 R 1 4 wall mount
19. 00 K 0 0 8 S A T 4 Ox3A 0x30 Ox30 0x39 0x53 Ox48 0 41 Ox3F Sharpness Value Setting 0 100 K 0 0 9 5 A 4 0x3A 0 42 Ox4C 0 54 Ox3F 10 Back Light Setting 0 100 K B L T 4 0x52 Ox4F Ox46 Ox3F 11 Red Offset Setting 0 100 K R 0O 4 0x47 Ox4F Ox46 Ox3F 12 Green Offset Setting 0 100 K O 4 0 42 Ox4F Ox46 Ox3F 13 Blue Offset Setting 0 100 K B 0O 4 0x52 Ox47 Ox4E Ox3F 14 Red Gain Setting 0 100 K R G N 4 0x47 0x47 Ox4E 0x3F 15 Green Gain Setting 0 100 K 6 6 4 0 42 Ox47 Ox4E Ox3F 16 Blue Gain Setting 0 100 K G 4 0 48 Ox50 0x53 29 I 17 H Position Setting 0 100 K H P S 4 0x56 Ox50 0x53 Ox3F 2 18 V Position Setting 0 100 K V P S 4 0 43 0 4 Ox4B Ox3F 19 Clock Setting 0 100 K C L K 4 0x50 0 48 0x53 Phase Setting 0 100 K P H S 4 0x55 Ox42 Ox4C Ox3F 21 Color Tone Blue
20. A K 0 47 x52 0x30 0x39 0x39 Ox2E Color Tone Green 0 9 9 Setting 0 100 D 0x3A 0x30 0x3 K 7 8 0x39 0x52 0x45 0x31 0x30 0x30 Ox2E Color Tone Red 54 State Check Command List Head End Set ID 3Byte Command 3Byte Description 2Byte 1Byte 4 Ox3A 0x30 0x30 0x30 Ox4D 0x48 0x43 Ox3F m 1 Multi Window H max 1 10 K 0 0 0 M H Ox4B Ox3A 0 30 0x30 0x31 Ox4D 0 56 0 43 Ox3F me Multi Window V Cell max 1 10 K 0 0 1 M V 4 Ox3A 0 30 0x30 0x32 0 44 Ox4E Ox4F Ox3F Multi Window Cell No 0499 K 0 0 2 D O 4 Ox3A 0x30 Ox30 0x33 Ox4D 0 48 0 47 Ox3F mE 4 Multi Window H Gap Edge 0 99 K 0 0 3 M H G 4 Ox3A 0x30 0x30 0x34 Ox4D 0x56 0x47 Ox3F m Multi Window V Gap Edge 0 99 K 0 0 4 M V G 4 Ox3A 0x30 0x30 0x35 0x43 Ox4F Ox4E Ox3F I Contrast Value Setting 0 100 K 0 0 5 0 N 4 Ox3A 0x30 0x30 0x37 0x42 0x52 0x54 Ox3F 7 Brightness Value Setting 0 100 K 0 0 7 B R T 2 4 Ox3A 0x30 0x30 0x38 0x53 0x41 0x54 Ox3F Saturation Setting 0 1
21. Power OFF K 0 0 0 P O 4 Ox3A 0x30 0x30 0x31 0x53 0x50 0x43 Ox2E Source change to VGA K 0 0 1 S P C Ox4B Ox3A 0x30 0x30 0x32 0x53 0x44 0x56 Ox2E 4 Source change to DVI K 0 0 2 S D V 4 Ox3A 0x30 0x30 0x34 0x53 0x41 0x56 Ox2E Source change to AV K 0 0 4 S A V 4 Ox3A 0x30 0x30 0x35 0x53 0x48 0x32 Ox2E Source change to DVI K 0 0 5 S K H 1 0 4 Ox3A 0 30 0 30 0x36 0x53 0 48 0 32 Ox2E 7 Source change to HDMI 0 0 6 S CH 2 0 4 Ox3A 0 30 0 30 0x37 0x53 0 48 0 33 Ox2E Source change to DP 0 0 7 5 H 3 0 4 Ox3A 0x30 0x30 0x38 Ox4D 0x48 0x55 Ox2E Multi window H Cell max 1step Up 0 0 8 M H U 0 4 0x30 0x30 0x39 Ox4D 0x48 0x44 Ox2E 2 10 Multi window H Cell 1step Down K 0 0 9 CM CH D 0 4 0x30 0x31 0x30 Ox4D 0x56 0x55 Ox2E NS 11 Multi window V Cell max 1step Up K 0 1 0 M V U Ox4B 0x3A Ox4D 0x56 Ox44 Ox2E 221 12 Multi window V max 1step Down K M V D Ox4B 0x3A 0x48
22. STANDARD P M 0 0x50 Ox4D 0x31 Ox2E Picture Mode DYNAMIC P M 1 0x50 Ox4D 0x32 Ox2E Picture Mode USER P M 2 0 48 0x50 0x55 Ox2E H Position 1step Up P U 0 48 0x50 0 44 Ox2E H Position 1step Down H P D 0x56 0x50 0x55 Ox2E V Position 1step Up V P U 0x56 0x50 0x44 2 V Position 1step Down V P D 0x43 0 4 0x55 Ox2E Clock 1step Up C K U 4 4 4 23 2 27 31 3 37 40 41 42 43 4 45 46 47 48 52 4 0 43 0 4 0 44 Ox2E 51 Clock 1step Down K C K D 4 0 50 Ox48 0 55 Ox2E Phase 1step Up K P H U 4 0 50 0x48 0 44 Ox2E Phase 1step Down K P H D 4 0 41 0x54 0 55 Ox2E 54 Auto Adjust only VGA input K A T U 4 0x52 0x50 0x57 Ox2E Remote control Power key K P W 4 0x52 0x53 Ox4F 0x2E Remote control Source key K 5 4 0 52 0 55 0 50 Ox2E 57 Remote control Up key K U P 4 0x52 Ox44 Ox4E Ox2E Remote control Down key K R D N 4 0x52 0x52 0x54 Ox2E Remote control Right key K
23. Setting 0 100 K U B L 4 0x55 0x47 0x52 Ox3F Color Tone Green Setting 0 100 K 9 G R V0 1 55 K 0 24 0x 0x 7 K K 9 0 K 0 4 Ox3A 9 4 K 4B Ox3A K 4B Ox3A K 2 W 4 0x53 0x52 0 43 Ox2E 2 M D T 4 0x30 Ox3 0x37 0x53 0x52 7 S N 0x50 Ox4F 0x52 Ox2E Product Power status P W R 0 0x43 Ox2E Current source C U P x53 0x52 S R 0x53 0x52 0x43 0x2E Firmware Version Read F V 0x43 Ox2E Product Device Type Read O 0x38 0x53 0x52 0x43 Ox2E Product Serial Read 8 M D T 0x30 0x3 0x39 0x53 0x52 0x43 Ox2E 0 9 9 R T I Product Run time status Read Response Command List Value 3Byte Product Setting Value code 0 100 0 Set ID 3Byte 1Byte P GByte 0x30 0x30 0 40 0 0 0 30 30 1 O e e x30 0 0 30 0 e 0 N 0x30 0 0x30 0 0x30 0 0x30 0 0x30 0
24. about the status confirmation command It is to receive a reply from the product about the status command Statement form SET ID COMMAND 2 REPLY Ex Power on ALL PWR 2 001 ALL PWR 001 SET ID Specifies the product that perform as the command Put ALL or ID number of the product ID range 000 to 100 Put the always COMMAND It always consists of 3Bytes As for command refer to the appendix e Put the always e Reply Represents the end of a statement Put a always Command receiving status message It is a message that the product replies about commend receiving status upon direct or adjustment command message Normal SET ID Command A Error SET ID Command IN About information upon each command refer to the appendix Instruction List 33 D Connect the external device 5 1 DP Display Port Connection e If connecting the product to the PC it supports the VESA Display Data Channel DDC standard This standard supports plug and play function which helps the PC recognize the product automatically to output the optimal resolution In order to operate the and play after connecting the product connect the video cable of the PC to the product before turning on your PC and turn on the power of this product first and then turn on the power of the PC e When the incompatible resolution of the input signal is input to the product no
25. ange without notice to enhance the function 1 1 Safety Precautions Precautions are divided into two Warning and Caution and meaning of the each is as follows Warning If you not follow it could result in serious injury death N Caution If you do not follow it could result in minor injury or product damage Please keep users to access USER MANUAL easily 2 This illustration below is reference only Warning Do not use a damaged power cable or plug which does not meet the standard This may cause a fire or an electric shock If you are using a power strip do not use several devices at the same time Due to the heat generated by the multi outlet it may cause fire Do not touch the power plug with wet hands This may cause an electric shock Plug in the outlet end exactly If the connection is not stable it may cause fire Connect the power cable to a grounded outlet This can cause electric shock when the ground is broken or shorted When installing on a place that cannot be grounded connect to the outlet by using circuit breaker to protect the product from electric shock V0 1 A V0 1 Do not pull or bend the power cable forcibly Avoid placing heavy objects on the cables If the cable is damaged it may result in electric shock or a fire Do not use the power cable near heating appliances and products This may cause a fire or electric shock
26. d description VGA IN To connect D SUB input cable with source device CVBS IN To connect BNC input cable with source device DVI IN To connect DVI input cable with source device HDMI IN To connect HDMI input cable with source device A Caution e When you connect the signal cables to the input output terminals check the above picture of the input output terminal and connect the right direction If connected incorrectly it may cause damage or breakdown of the input output terminals If the product does not operate even though the power is supplied check if the power switch Is set to power on or not VO 1 13 2 4 V0 1 Remote Controller Button Description Button Description 2 Images may differ from the actual items SOURCE Move othe upper mens v Move tothe lower mea 4 p Move to the right menu MENU Display or hide menu on the screen Display information of input source and program version MUTE Not available Automatically adjust VGA position clock and AUTO phase RGB input only 14 2 3 1 3 2 V0 1 Installation Guide Caution before installation A Caution Installation must be performed by a qualified custom video installation specialist under the conditional installation environment as below Ambient Lighting e When the sun or strong light shines on the front screen of the product image contrast can be seen as it is decreased conspicuo
27. duct on the floor prepare flat and soft cushions Place the product horizontally and slowly on the floor If firstly laying the edge of the bezel of the product the screen panel of the product may be fragile or damaged O 4 firs es Cushions 2 Wrong way Put down carefully not to damage the outside of the product If the corner part of the product is placed first the bezel may be damaged easily V0 1 18 2 9 Product Installation When installing the product with wall mount make the product installed by a well trained technician Please refer to the User Guide of Wall Mounting 2 The product has VESA standard of 600 X 400 for wall mounting and of M8 maximum length of 35mm of the screws by size Warning We are not responsible for the product damage or personal injury caused by user s own installation 3 6 Wall mounting Installation Install the product only on the robust and vertical wall When installing inside the wall or cabinet install the product with the space behind between the product and the wall as the illustration below VO 1 19 3 7 Wall Stand Guide VESA standards 600X400 mm and screws 4 places Refer to CHIEF product guide LVM2X2U In case of LVM series of wall stand it is required to assemble the extender bracket as the illustration below B 5 10 24 x 1 1 2 extender bracket VO 1 20 V
28. ess the MENU button and then press the or the w button to move to the Information menu Or press the INFO button on the remote controller Then you can check model name ID current input resolution and software version etc of the product Picture Multi Model Number VW F551 OSD Input Resolution 1080p 60Hz Setup SetID 00 About Matrix 01 X 01 Version 0 0 1 1 V0 1 A MOVE SELECT 4 b ADJUST 9 Trouble Shooting The table below provides some general guidelines for trouble shooting problems you may encounter with your product If the suggested solutions fail to resolve the problem or if you encounter an issue not described here please contact your dealer or service center The power is not turned on When the LED light indication is red or orange The power is not turned on LED indication that the light is Off The remote controller does not work The power is on only but the screen does not appear A message of Input out of range is displayed e Turn on power switch of the product by using remote controller check if the product is in power saving mode for no input of video signal e Ensure that the product is plugged in and that the AC outlet is active e Set the main power switch to the on position e Try to connect other electric equipment to AC outlet to check if there is no problem in power source e Replace the battery f the remote con
29. he battery with new one case of the product is exposed to direct sunlight or fluorescent light it may not operate 29 3 10 V0 1 Setup Turning on the power 1 Connect the power cable of the product into outlet with AC 100 220V 50 60Hz 2 Turn on the main AC power switch 3 If the power indicator is green the screen turns on automatically Changing language of the menu language of the menu is basically English as the default set Users can select a language among English French German Italian Russian Spanish Danish Dutch Norwegian Finnish and Swedish To change the menu language 1 Press the Menu button to go to the menu 2 Select the OSD from the main menu 3 Select the language of the OSD setup menu 4 Select the language you want to select and then exit the menu 30 4 Remote Control 4 1 RS 232C connection Communication conditions 15m D SUB 9P male female Cable connection Connect the RS 232C in port of the product to the PC or the control system RHE VO 1 31 4 2 Communication Command Direct command It is to send a command to the product to perform the action corresponding to the command Statement form HEAD SET Ex Power On K ALL PON K ALLPON HEAD Represents the beginning of a statement Put K always SET ID Specifies the product that perform as the co
30. he input selection of products is correctly set to an external device by using the SOURCE button on the remote controller HDMI screen is not displayed e Check to see if the cable connections are loose r missin Or screen appears strange P ssing out Try changing the cable f you use an HDMI cable not certified it may result in a problem HDMI display is small or large e Try adjusting video output size of the graphic visible card in case of computer The color of VGA screen is e Check to see if the cable connections are loose strange or missing out e Try changing the cable e Connect another product to check if there is no V0 1 46 V0 1 problem considering the possibility of problem in outer video signal equipment The position of VGA screen is e Try adjusting the automatic position by using strange the AUTO button on the remote controller The screen is too bright and the 7 From the menu try making the value of the image is not separated black level lower on the screen menu setting e Or try to initialize the screen menu settings The dark area of the screen is e From the menu try make the value of the too bright contrast lower on the screen menu settings e Or try to initialize the screen menu settings Screen looks too dark e Try to initialize the screen menu settings 47 10 Product Specification 2 Product specifications are subject to change without notice B
31. he optimal resolution In order to operate the plug and play after connecting the product connect the video cable of the PC to the product before turning on your PC and turn on the power of this product first and then turn on the power of the PC e When the incompatible resolution of the input signal is input to the product image is shown on the screen or normal display is not shown As for the supported resolutions refer to page 50 DVI D Cable e CI EC a STE VO 1 36 5 4 5 5 V0 1 VGA D SUB Connection e To see the video connect D Sub 15P cable of the PC to the VGA In port of the product e If connecting the product to the PC it supports the VESA Display Data Channel DDC standard This standard supports plug and play function which helps the PC recognize the product automatically to output the optimal resolution In order to operate the plug and play after connecting the product connect the video cable of the PC to the product before turning on your PC and turn on the power of this product first and then turn on the power of the PC e When the incompatible resolution of the input signal is input to the product no image is shown on the screen or normal display is not shown As for the supported resolutions refer to page 50 D Sub 15 pin 9 E eC gom CVBS Connection To see the v
32. ideo Connect CVBS output terminal of the video equipment and CVBS terminal of the product by using the BNC cable BNC Cable DvD DTV STE 2 0 E 0 0 3 37 6 Multi Vision Connection e Connect DP output terminal of previous monitor and DP input terminal of next monitor by using the DP cable e Connect RS 232 output terminal of the previous monitor and RS 232 input terminal of next monitor by using the RS 232 cable Multi Vision Connection e When connecting DVI HDMI and DP of the first monitor you can connect to DP output terminal of the next monitor e he maximum units to be connected up to 10x10 100 set os Digital Signal Input DVI HDMI DP 7777777 Display Port Cable Connection Daisy chain V0 1 38 7 Product ID Setting Guide e Use the rotary switch next to the input terminals of the product to set the product s ID e The upper switch from rear side specifies 10 units and the lower switch specifies lunits and set 0 0 as the ID of the first monitor receiving the first input signal e And from the next monitor each ID is set to be incremented by each digit and maximum 9 9 100th monitor s ID can be set up From the front side of monitors set monitor ID as below 10 unit O gt 1 unit 0 gt From the front side of monitors set monitor ID as below
33. le playing and touching the product Do not install near any kitchen or kitchen counter because it may cause damage or deformation of the product by the vapor or oil This may cause a fire Do not try to repair or transform the product because the high voltage can flow inside the product This may cause a fire or electric shock When problem is found in the product contact a service center Do not use electrical equipment which uses high voltage around the product This may result in poor quality of display or cause amblyopia This may cause a fire or electric shock When moving the product turn off the power and remove all of the cables including power cables connected to the product If the cable is damaged it may cause a fire or electric shock When smelling something burning or hearing strange sound from the product disconnect the power cable immediately and contact a service center This may cause a fire or electric shock Do not allow a child to get on or hang on the product If the product falls off a child may result in injury or death Do not place heavy object toy or sweets that a child can play with on the product If a child hang the product and fall it may cause personal injury or death When the product is damaged or falls off disconnect the power cable immediately and contact a service center This may cause a fire or electric shock When lightning occurs turn off the power s
34. mmand Put ALL or ID number of the product ID range 000 to 100 e COMMAND It always consists of 3Bytes As for command refer to the appendix END Represents the end of a statement Put a always Adjustment command It is to deliver the command which enables to adjust value in the product Statement form HEAD SET ID COMMAND VALUE END Ex To adjust the volume to 50 K ALL CON 050 gt ALLCONO5O HEAD Represents the beginning of a statement Put K always SET ID Specifies the product that perform as the command Put ALL or ID number of the product ID range 000 to 100 e COMMAND It is always composed with 3Bytes As for command refer to the appendix e VALUE Adjusted value It consists of 3Bytes ranging from 000 to 100 e END Represents the end of a statement Put a always Status confirmation command It is to send commands to the product to request reply about the command state of the product Statement form HEAD SET ID COMMAND END Ex Make sure if the power switch is on K ALL PWR K ALLPWR HEAD Represents the beginning of a statement Put K always SET ID Specifies the product that perform as the command Put ALL or ID number of the product ID range 000 to 100 COMMAND It always consists of 3Bytes V0 1 32 V0 1 As for command refer to the appendix END Represents the end of a statement Put a always Reply
35. place anything containing liquid or metals on the product When a strange substance enters into the product turn off the power of the product Please contact the Service Center after unplugging the power cable This may cause a malfunction or an electric shock or fire Caution V0 1 Do not unplug the power cable while using the product This may cause a fire or electric shock Use only the power cable qualified for the standard This may cause a fire or electric shock Connect the power cable to the nearest outlet If having a problem with the product unplug the power cable completely When disconnecting the power cable from the outlet do not pull the cable wire Please be sure to hold the plug and separate it This may cause a fire or electric shock Please move the product carefully not to occur the twist and drop This may cause a malfunction or injury Put the product s screen faces upwards The screen may be damaged Work together more than one person if the product is heavy This may cause a malfunction or injury When installing the product on a cabinet or shelf use the larger size of the tray than the product to use and maintain the horizon The product may fall and cause damage or injury Please do not shock when installing the product This may cause a malfunction When installing the product in a special place contact a dealer or a service center because the
36. reen To adjust colors If setting the value lower the greenish Colors color gets stronger if setting the value higher the red color tone gets stronger To adjust the sharpness of the screen f To adjust location frequency phase of the VGA Auto Adjust f input screen automatically The horizontal To adjust the horizontal position of the input Adjusting position screen the Screen The vertical 7 m To adjust the vertical position of the VGA input screen position To adjust the frequency of the VGA input screen To adjust the phase of the VGA input screen Normal Cool To select the color temperature mode Color Warm Temperatur Red 0 To adjust finely the intensity of red color e To adjust finely the intensity of green color To adjust finely the intensity of blue color Screen T ZEE To initialize the on screen menu Initialization V0 1 41 8 3 8 4 V0 1 Multi vision Setting Press the MENU button then press the or W button to go to multi menu And press the p button to go to the Multi menu and press the A or Y button to move to a menu which you want to go to and set value by pressing the p 4 button and then press the MENU button to exit Picture Multi H Cell Max OSD V Cell Max Setup Gap Adjust About MOVE SELECT 4 ADJUST rss To input the number of horizontal monitors of the currently configured H Cell Max E multi vision display
37. requency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the product in a residential area 15 likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense CAN ICES 3 A NMB 3 A Environmental The product is designed and manufactured with high quality materials and components that can be recycled and reused This symbol means that electrical and electronic equipment at their end of life should be disposed of separately from regular waste Please dispose of the product appropriately and according to local regulations In the European Union there are separate collection systems for used electrical and electronic products Please help us to conserve the environment we live in Table of Contents V0 1 1 1 1 2 2 1 2 2 2 3 2 4 3 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 4 1 4 2 5 1 5 2 5 3 5 4 5 5 8 1 8 2 8 3 8 4 8 5 8 6 10 11 BEFORE USING TAHE PRODUCT 4 SAFETY PRECAUTIONS 2 0 uu 4 PREPARATIONS D De 11 PARTS LIST 11 CONTROL PRODUCT 12 INPUT OUTPUT CONNECTION
38. rightness Typ 500 cd m Signal Input Output f Analog 31 5 67 5 KHz 50 71 Hz Horizontal vertical frequency Digital 31 5 91 1 KHz 50 71 Hz Input Resolution 1920 x 1080 60 Hz Analog HDMI DP Input output terminals DP DisplayPort IN OUT HDMI DVI VGA CVBS Communication Terminals RS 232C IN OUT IR IN OUT Dimensions 1213 4 x 684 2 x 96 5 mm without handle 88 Weight Product 26 2kg Packing 38 3kg Wall mount 600mm x 400mm VESA bolt M8 Adjustment Control buttons IR remote control RS 232C Korean English French German Italian Russian Language Spanish Danish Dutch Norwegian Finnish Swedish Power supply AC 100V 240V 50 60 Hz Power consumption active state max 240 W Operating conditions 5 C 35 C 8596 Storage Conditions 20 C 60 C 9096 RH V0 1 48 V0 1 49 11 V0 1 Supported Resolutions 640 x 480 720 x 480 720 x 576 800 x 600 1024 x 768 1280 x 720 1280 x 720 1280 x 768 1280 x 1024 1920 x 1080 1920 x 1080 50 Supplement Command list Direct Command List Set ID 3Byte Product ID ASCII code ALL 001 000 099 Head End Set ID 3Byte Command 3Byte Description 2Byte 1Byte 4 Ox3A 0x41 Ox4C 0 4 0x50 Ox4F Ox4E Ox2E 1 Product Power ON K A 1 1 CP O N Ox4B Ox3A 0x30 0x30 0 30 0x50 Ox4F 0 46 Ox2E Product
39. troller receiver of the product is prevented by any object delete the object and try to operate again If the remote controller receiver of the product is exposed to direct sunlight or strong light try to block the light and operate again When the LED indicator of the product is green video displays on the screen Turn on the power of the product by using the power switch or remote controller Turn off the AC power and then turn it on again e Check if a signal with other resolution which the product does not support is input to the product and refer to the details in the page 50 Images is not displayed correctly Ensure the cables are connected in and video V0 1 45 or noise is shown on screen signal is active e Change the cable e Check if a signal with other resolution which the product does not support is input to the product and refer to the details in the page 50 e Connect another product to check if there is no problem considering the possibility of problem in outer video signal equipment Signal message is displayed Check to see if the external signal device is turned on e Check if computer is on power saving mode handling the mouse or pressing keyboard to wake e Check to see if the external signal devices and cables are connected e Check to see if the cable connections are loose or missing out e Try changing the cable e Check if t
40. ucts out of reach of children For products with a stand be careful when adjusting the angle and height of the stand of the product Tilting severely the product may cause the product to fall off and injury Stuck a finger or hand may cause an injury Do not place heavy objects on the product This may result in a malfunction or an injury Please put obstacles away from space between remote controller and the product The product may not be operated by remote controller The remote control may not be good in this operation under the sun or strong light Please change the location of the product in this case Make sure that a child does not eat the battery and keep it out of a child s reach child eats the battery please consult a doctor immediately When replacing the battery insert it to the correct polarities f it is different from the polarity of the battery it may cause a fire or injury to break or leak This may also contaminate the surrounding Use a standard battery do not mix old batteries with new one EE f it is different from the polarity of the battery it may cause a fire or injury to break or E NE leak This may also contaminate the surrounding The depleted Battery and rechargeable batteries must be handled separately from the general waste and it needs to be collected for recycling f the end of life battery please bring your nearest recycling center
41. usly or the image is fading If direct sunlight or strong artificial light halogen lamps etc shines on the front screen of the product if the product has touch function it may cause of malfunction of touch install the product in the shady environments or in the opposite direction of the source of the sunshine or the artificial light Ambient temperature e Install the product in the well ventilated place with maintaining the ambient temperature of below 35 C 95 F Product Specifications 15 3 3 Unpacking Process 2 Images may differ from the actual items Before unpack the box refer to the diagram below Vinyl bag pol bag Pad Bottom F Bottom Box After unpacking take off the removal tape of up down left right side of the front panel of the product as shown below VO 1 16 3 4 Handling Guide 2 Images may differ from the actual items Holding a product 1 Right way At least two persons are required to handle the product during transportation Two persons should hold the each left and right handle of the backside of the product with one hand of the each person and with the other hand grip the bottom portion of the rear side of the product to move The illustration below may differ from the actual items 2 Wrong way Do not use or touch any part of the front screen of the product during transportation VO 1 17 Putting a product 1 Right Way Before putting the pro
42. witch and disconnect the power cable This may cause a fire or electric shock Do not drop the product or throw something to the product This may cause a fire or electric shock V0 1 Do not give a shock or scratch to the screen with sharp objects This may cause damage to the product Do not pull the power cable or signal cables connected to the product when moving the product Cable damage may cause a malfunction or an electric shock or fire Do not shake or uplift a product by holding only the power cable and signal cable Cable damage may cause a malfunction or an electric shock or fire If you smell a gas around the place of the product or there is a risk of a gas leakage Do not plug in or turn on the product Make sure to ventilate A spark in the appliance power can cause an explosion or fire Do not store or use flammable material and flammable sprays near the product This may cause an explosion or fire Please do not block a vent with the curtain or cloth etc The rise of internal temperature may cause a fire Do not put a steel rod coin hair pin etc in the vent and input output terminals of the product Also do not put a flammable object such as papers When a strange substance enters into the product turn off the power of the product Please contact the Service Center after unplugging the power cable This may cause a malfunction or an electric shock or fire Do not
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