Message Center Installation Manual
Contents
1. figure below labels the connections made by the installer from A K The chart below lists the problem that can be identified should each connection be faulty Should a problem arise on any one component consult the trouble shooting guide specific to that device Note All connections inside the Message Center have been made at the NEVCO Factory Each Message Center requires Signal from the controlling PC Each Message Center also requires Power see Table 1 Note For double sided and or double cabinet message centers The input signal for subsequent cabinets comes from the output of the previous cabinet A separate power circuit is required for each cabinet MESSAGE CENTER A Temperature amp Light Sensors 2 4Ghz Wireless Ethernet Out To side 2 if applicable Rain tight Box If Outdoors 135 0144 Rev C Page 7 The fans on ALL power supplies are CD Replace crossover cable running In Composer check the scheduling for the Project then click the button to send the project to message center Check Power Switch on disconnect box inside message The fans on ALL power supplies are not center Ennio Check connections in disconnect box power hookup The message Center is not Check branch circuit was there a photocell on an existing displaying a sign install message On a double sided Message Center One Ensure an Ethernet straight through cable has been used is side is displaying the message the other K c ma2. of the message center components Cabinet may contain more than one RIBBON CABLE Flat 16 conductor cable used to carry the data from the CASCAN card to the display panels and from display panel to display panel WIRELESS BRIDGE A hardware device used to connect two or more network segments See Access Point 135 0144 Rev C Page 10 X 6 CONTROLLER Stores processes and distributes the message center data to the CASCAN card s Pr aid Perr rt AD Pela F PRIRFERIEPE RL ee eed ares baat ere off CAROD n AA TE nio ta me BE GANT a X 6 CONTROLLER
3. the first case as described in Not connected to existing Network Computer is Not connected to existing Network a The message center controller and wireless equipment optional are pre configured to a default network configuration The IP address of the controller is set to 192 168 0 210 Wireless Bridge and AP are 192 168 0 211 and 192 168 0 212 respectively a When the software is installed the default projects are configured to talk to the default controller IP address Follow these steps to set the controlling PC s IP address to one that can communicate with the message center 1 Click the start button and select Control Panel Double click Network Connections Double click your network card or Lan Connection On Win XP select properties You will see the window on the left Select Internet Protocol TCP IP and click Properties You will see the window on the right LL i Pra Lural araa Cansado prunaria AE Internet Protocol TCP IP Properties General Authentication Advanced General Connect using BS Intel A PRO 1000 MT Network Con Configure L fou can get F settings assigned automatically if your network supports this capability Othenwise you need to ask pour network administrator for the appropriate IP settings This connection uses the following items O Obtain an IP address automatically El Client for Microsoft Networks 2 Use the following IP address a File and Pr
4. Nevco Message Center Installation Manual MEVCO MAXIMIZE YOUR IMPACT Retain this manual in vour permanent file 08 27 2014 135 0144 Rev C Table of Contents INSTALLATION INSTRUCTIONS sessiosininitnin iii iii UNPACKING THE EQUIPMENT ES 0 MESSAGE CENTER MOUNT DESEO MESSAGE CENTER CONNECTIONS oraris tureen ai ieee EE ode Ethernet CADIOS ut at SOFTWARE SETUP eee eh tan e a a oe aE a ea ne Computer is Not connected to existing Network cccccccccccccccccccceeeccnnseessessssssseeeeeeeeess Computer is Connected to an existing Network ooooonnnnnnnnnnnnnnnnncnnnnnnnnnnnononononnnnannnnnnnnnnos INSTALLER S TROUBLESHOOTING GUIDE ooonnccconcccccconoooconocccccnnonoononococccconocconccccccnonnnos GLOSSAR Vii sai Installation Instructions Installation consists of four steps Unpacking the Equipment Message Center mounting Connections and Software setup Be sure to read and understand all of the instructions before installing the equipment Consult the installer s trouble shooting guide following this section for verifications each step has been installed and is working correctly 1 Unpacking the Equipment a a Inspect the shipping container for damage If any damage can be seen contact the carrier immediately Carefully remove all equipment from its packing carton Do not pry against the message center in any way 2 Message Center Mounting a OOO Nevco strongly en
5. ble 1 for power requirements for your message center model Provide for a 30 safety factor to guard against tripping of the circuit breaker under low line conditions a Denoted values require 2 separate 20A breakers a Be sure to include any lighted signs and account for double sided displays when sizing the supply wiring necessary to support the circuit load Q A disconnect switch should be lockable or within sight of l O A Ethernet Cables Q In a wired configuration connect from the PC to the controller with a crossover connection a If rigid EMT is used use 34 rain tight conduit fittings to avoid cutting the ends off included pre made cables a WARNING Take care not to reverse the connections on ae the POE adapter as this will damage the controller Refer to installation print and color coding for details The diagrams below show Ethernet connections e Ethernet Straight through cable _ e Ethernet Crossover cable DC Wireless Wireless AP 2 Oh Bridge Wireless R Sign Side 2 if double sided Fis Sign Side 2 Less than 325 if double sided Figure 2 Wired Configuration Ethernet Sign Side 2 Fiber 325 1 2 Miles if double sided Figure 3 Wired Onan Fiber Optic 135 0144 Rev C Page 4 4 Software Setup The message center can be connected to a dedicated computer for setting up new messages or integrated as part of an existing computer network The system is shipped in
6. courages you to check local codes before beginning the installation You may wish to contact a local architect contractor or sign installer for assistance Your Nevco Sales Representative may be able to assist you in finding professional installers who are familiar with this type of equipment Always use good mechanical practices when mounting the message center Use plated fastening devices to prevent rust or corrosion Mount the optional temperature sensor photocell out of direct sunlight to avoid an elevated reading Mount the two wireless devices if present in clear line of sight with each other For indoor installations install angle iron on wall or other structure prior to attaching the message center Angle iron and attachments bolts washers etc are not included See installation drawings for approximate distance between angle iron supports For outdoor installations install tubing laterals on columns prior to installing the message center Laterals should be welded or bolted to steel columns Laterals and attachments bolts washers nuts etc are not included See installation drawings for approximate distance between lateral supports Brackets on message centers can be welded or bolted to the laterals Each message center comes with 2 lifting points on the top of the unit When using the lifting points make sure cables are vertical and not putting an undue horizontal force on the lifting points Use of a spreader bar is
7. ew IP address and subnet mask and click Update 4 Change the Outdoor wireless client s IP address by following these steps a Open internet explorer and in the Address Bar type 192 168 0 211 b Refer to the sticker in your user s manual for the username and password c A web page called Wireless Client Bridge will come up Click on TCP IP Settings and select LAN Interface d Change the network settings as necessary to fit your network topology and click Apply Changes e You may also want to change the wireless settings to suit your own security needs Be sure to change the Access Point to match in the next section 5 Change the Access Point s IP address by following these steps a Open internet explorer and in the Address Bar type 192 168 0 212 b Refer to the sticker in your user s manual for the username and password c A web page called Wireless LAN Access Point will come up d Follow the same steps as 4 steps c e Make sure any security settings changed on the Client Bridge match settings on the Access point 6 You may now change your PC s IP address back to its original configuration Test the new configuration by opening Nevco Composer going to Project gt Configure enter the new IP address of the message center and click OK The status at the bottom of the screen should now be Display Connection Ethernet 135 0144 Rev C Page 6 INSTALLER S TROUBLESHOOTING GUIDE The
8. inter Sharing for Microsoft Networks R IP address 192 168 0 10 Joos Packet Scheduler se Internet Protocol TCPIF Install L Properties Subnet mask 255 255 255 Default gateway l Description Transmission Control Protocol lnternet Protocol The default Use the following ONS server addresses Wide area network protocol that provides communication across diverse interconnected networks Prefered ONS server Alternate DNS server 2 Click the Radio Button Use the following IP address and enter 192 168 0 10 and the subnet mask 255 255 255 0 and click ok on each window You may be prompted to insert your Win98 2000 CD Show icon in notification area when connected Notify me when this connection has limited or no connectivity 3 When you open Nevco Composer the button in the lower right hand corner of the screen should say Update Message Center showing that you are connected Be sure the license key 1s in the USB port and the LED 1s on 4 Consult the Nevco Composer user s manual for troubleshooting a If you are using a laptop make sure to turn off the wireless LAN in the laptop 1f present This can be done on most laptops by pressing a button in the area above the keyboard that looks like an antenna 135 0144 Rev C Page 5 Computer is Connected to an existing Network a The message center controller and wireless equipment optional are pre configured
9. king a good connection at both ends is not DSP LED on controller IS blinking but the CASCAN card has no LED s Ensure an Ethernet crossover cable has been used is blinking rapidly like DSP on the making a good connection at both ends controller No Red Power LED lit on Wireless Check branch circuit and power at the receptacle Adapter Bridge POE E has LED indicator No Red Power LED lit on Wireless Check branch circuit and power at the receptacle Adapter Access Point POE J has LED indicator Ensure an Ethernet crossover cable has been used and is making a good connection at both ends LED 11 li I cannot EN O Ensure an Ethernet straight through cable has been used and communicate F is making a good connection at both ends with the message Ensure an Ethernet straight through cable has been used and center LAN LED on PC Ethernet port not ON is making a good connection at both ends or PC says network unplugged not Ensure an Ethernet crossover cable has been used and is connected making a good connection at both ends Check to see that the network interface is enabled and follow the procedure in Not connected to existing Network above User s manual on CD with wireless equipment explains how to measure the wireless signal strength Reorient the wireless device s antennas to eliminate obstructions between them Temperature Not installed A Install sensor in message center Sensor does NOT work Not e
10. nabled Make sure the temperature sensor is enabled in Composer Light Sensor Not installed A Install sensor in message center does NOT work Not enabled If the problem persists please contact the Nevco Service Department 800 851 4040 Make sure the light sensor is set to auto in Composer Part of a ES o In Composer check the zone section to make sure the EN Only part of message center will light project is set to use the whole message center appears dead 135 0144 Rev C Page 8 GLOSSARY ACCESS POINT WIRELESS AP A hardware device that allows wireless communication devices to connect to a network Can also be configured as a WIRELESS BRIDGE A hardware device used to connect two or more network segments CASCAN card re Distributes the data inside the Message ald A a Center kot gii a F El La a FE per ne 4 iii asides ts fan p Ti ABER 25m E rr EADY gu paa aan a i Bso po i A EEEE ETT F iii P b hr Maa kis E met CASCAN card 135 0144 Rev C Page 9 DISPLAY Panel A group of pixels Several Display Panels are combined to form the message center DSP Digital Signal Processing PIXEL A group of one or more LEDs POE Power Over Ethernet Used to inject power for use by A device connected to the Ethernet cable POWER SUPPLY Converts the line voltage to 12 volts or 5 volts POWER SWITCH Disconnects power to a portion
11. recommended when using the lifting points For multi section message centers make sure the cabinets and supports line up vertically and horizontally Cabinets should be installed as tight as possible to each other Where the sections join together a bracket shall be installed at the top and bottom Half of the bracket should support each section Your Message Center was designed so that it can be mounted in a variety of ways Please examine the installation drawings to determine the best mounting method for your location Access to all internal components is through the front accessibility to the rear of the cabinet is NOT necessary The standard mounting brackets are shipped on the Message Center in a retracted position and must be unbolted and rotated 180 then reattached with the same bolts before starting the installation 135 0144 Rev C Page 1 Additional Suggested Mounting Methods Outdoor Mount on Laterals Note Please see installation drawings for more details and options 135 0144 Rev C Page 2 3 Message Center Connections Each message center whether it is made up of two cabinets end to end or two cabinets back to back double sided or a single cabinet requires that power and signal be supplied to each cabinet by the installer All internal connections have been completed and tested at the factory Both power and data should enter each message center cabinet at its lower left corner as viewed from the fron
12. t An access panel is provided for these connections The signal in conduit attaches to the panel and a junction box is mounted on the panel for power connections Similar access panels are installed on the back and bottom of the cabinet All three panels are interchangeable so that the one with the junction box can be located in the most favorable position The panel with the junction box can be moved to either of the other locations without disconnecting any cables inside the message center Be sure to reattach all panels so as to maintain a weather tight seal The optional temperature and light sensors should be mounted near this location and need to be connected to a cable inside the message center behind the access panel At the lower right corner of the message center as viewed from the front is a similar arrangement for the signal out if needed Used for side 2 of a two sided message center and message centers made up of two cabinets mounted end to end Note Please see installation drawings for more details 135 0144 Rev C Page 3 an aa Dimensions ae ae Electrical Connections 2x8 a Refer to installation prints for illustration of electrical connections 20mm Power Service Color O This sign is intended to be installed in accordance with the requirements of Article 600 of the National Electrical Code and or other applicable local codes This includes proper grounding and bonding of the sign a Consult ta
13. to a default network configuration The IP address of the controller is set to 192 168 0 210 Wireless Bridge and AP are 192 168 0 211 and 192 168 0 212 respectively a The steps to change the IP address on each of the devices are explained in detail in the user s manuals for each device Consult these manuals for more information The wireless devices support DHCP but the message center s IP address must be static To integrate the equipment into your existing network in this order you must change the IP address on a computer use that computer to change the message center IP address change the outdoor bridge IP address and then change the Access Point IP address Follow these Steps 1 Connect the access point to the LAN with a straight through Ethernet cable The unit is shipped with a crossover cable for connecting directly to a PC 2 Change a PC on the network s IP address as instructed in Not connected to an existing Network above 3 Change the Message Center s IP address by following these steps a Install Nevco Composer on the Computer Be sure to plug the license key into the USB port b Enter Password as instructed in the manual As long as the password remains Password you will be prompted to change it each time the program is loaded c Goto Message Center gt Configure Password and Message Center d Enter your current password and click connect on the right hand side of the window e Enter the n
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