User Manual
Contents
1. O0O00000 0000000 Is the index useful Did you find any errors in the manual Please reference page and paragraph How might we improve this manual Name Title Company Name Telephone Thank you for taking time to fill out this form Copyright 2005 snom technology AG All rights reserved snom is registered trademark of snom technology AG and affiliates in Germany U S A and certain other countries Other trademarks or registered trademarks mentioned in this document are the property of their respective manufacturers or owners Product specifications contained in this document are subject to change without notice snom snom technology AG GradestraBe 46 12347 Berlin tel enum 49 30 39833 0 fax 49 30 39833 111 sip info snom com mail info snom com2. moment If you use snom phones you will be able to configure these devices from the snom 4S 22 e Programmable Keys Call List 8 Conferencing 13 Destination 20 Dial Lists 15 Domain Name 7 Email Notifications 10 Initial Setup 9 Intercom 21 Interoperability 3 LED indicating 19 Line 20 Index Free Key 20 local sip line 20 Mailbox 11 Media Server 3 menu 8 messages 15 outbound proxy 22 Park Orbit 21 Plug and Play 22 Programmable Keys 19 R Redirect a Call 10 snom technology AG e 23 snom 45 SIP REGISTRAR PROXY USER MANUALI SIP URL 11 To map a sip url 20 Soft Switch 3 Transfer Key Selection 22 Username 7 Voice Recorder 22 24 e Index Reader s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have These help us to improve the quality and usefulness of our documentation Please send your comments and suggestions to snom technology AG Attention Marketing Department Gradestr 46 12347 Berlin Germany FAX 49 30 39833 111 Manual Name User Manual snom 4S SIP Registrar Proxy Software Version 2 41 Date October 15 2003 Excellent Good Fair Poor How would you rate the manual overall Are the installation instructions effective Are the Configuration Instructions effective Is the manual properly organized Are the illustrations usefull and easy to understand Are the suggested and default values useful O0O00000 OO0O00000
3. shown in the dialog Your PC will give you an idea on how it sounds If you want to leave the ring tone to the phone select Use Phone Settings The email address is important if you wish to receive email notifications when someone left a message on your mailbox You can select the mode in which the mail is set up 10 e Initial Setup Specifying where you are On the left side of the screen you can click on where you are In the Office Means that the proxy should search where you are registered If you are not registered anywhere the proxy will directly do to the mailbox if it has been set up At Home Will try to get you in the address that you specified as home Also if the proxy could not find you there it will go to the mailbox When you select On the Road you need to specify where the proxy should look for use You may enter a SIP URL here or just a telephone number The proxy will automatically translate the location into a valid SIP URL If you select Offline the proxy will immediately go to the mailbox snom technology AG e 11 snom 45 SIP REGISTRAR PROXY USER MANUALI 12 e Specifying where you are Conferencing The snom 4S offers you a simple way to initiate a conference All you need to do is fill in the numbers of the participants and press start Start Please make sure that you are really available on the location that you specified in the navigation bar The pro
4. User Manual VolP phones snom 45 SIP Registrar Proxy Version 2 41 snom 4S SIP Registrar Proxy Version 2 41 User Manual 2005 snom technology Aktiengesellschaft All Rights Reserved This document is supplied by snom technology AG for information purposes only to licensed users of the snom 4S SIP Registrar Proxy and is supplied on an AS IS basis that is without any warranties whatsoever express or implied Information in this document is subject to change without notice and does not represent any commitment on the part of snom technology AG The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license agreement It is against the law to copy or use this software except as specifically allowed in the license No part of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology AG Legal Disclaimer snom offers the software described in this manual for both open source operating systems as well as licensed operating systems Whenever software that has been used under GPL or LGPL licensing conditions has been used by this product you can download the sources from http www snom com downlad gp
5. e computer industry do today We believe that having a choice is good for you and therefore good for us This manual gives you a brief introduccion to the snom 4S SIP Registrar Proxy For additional snom 4S information please visit our Web site at http www snom com and if you have any comments and suggestions about snom 4S please contact us through snom technology AG s support link Web site We would appreciate your feedback snom technology AG 3 snom 4S SIP REGISTRAR PROXY USER MANUALI We hope that this SIP proxy helps you get VoIP up and running Thank you Sincerely Dr Christian Stredicke Nicolas Peter Pohland Vorstand Vorstand 4 e Welcome to the Media Server Table of Contents Welcome to snom 45 5 WR 3 LOGGING IM EFE O O A Y P FHEP FFR PE PIN REU IN HE EON FEYF FFE R 7 Initial Setup cei eia WI Y 9 Specifying where you 11 Conferencing session 13 Messages ii u RR RW UR DDERI UR UR RA DR 15 Speed Dial LISS soci ei NATNR Y RR HOU A NR YR 15 Setting Groups iei RE iini RS RR Y WY a yR 17 Programmable Keys cis WR RY 19 snom technology AG 5 snom 45 SIP REGISTRAR PROXY USER MANUALI 6 e Table of Contents Logging in The snom4S gives you access to your telephone system You can use a web browser to log on into your system see who was calling you initiate confere
6. e idle state 505 my proxy com will be dialed as it is set as destination for this key c In the ringing state if the call comes from any line other than 505 my proxy com pressing will transfer the incoming call to 505 my proxy com Intercom This option is similar to Destination except that pressing the key bound to Intercom will enable the intercom mode and the phone will be directly connected to the set snom phone if the other side has enabled the intercom mode This feature is useful in an office environment as a guick access button to connect to the operator or secretary Park Orbit snom4s provides its customers to setup parking orbits at the media server Calls can be parked and picked up in these orbits The option Park Orbit makes this possible on the side of the phone Lets suppose key P4 is bound to orbiti Qmy proxy com The led on this key shall now display the status of calls if any parked on this orbit If it is blinking that means a call is parked there and the user can easily pick up that call by pressing P4 If on the other hand the user wants to park a call pressing P4 during call will park that call at orbiti my proxy com till the same user or somebody else picks it up later The other side will hear the holding music This feature is useful for call center environments and all such places where there is a great inflow of calls and some kind of gueuing is reguired to manage them snom technol
7. gout button in the navigation bar snom 4S SIP Telephony System Call Log Help Type Number Time Duration taken karthik 05 Aug 10 03 10 taken karthik 05 Aug 09 23 46 taken karthik 04 Aug 14 39 16 taken karthik 04 Aug 14 23 4 missed 203 145 183 99 16015 31 Jul 15 59 taken 203 145 183 99 16015 31Jul 15 17 4 missed Christian Stredicke 29 Jul 19 25 taken Christian Stredicke 29 Jul 18 20 56 missed Christian Stredicke 29Jul17 12 taken Christian Stredicke 29Jul17 11 taken Christian Stredicke 29 Jul 17 04 missed 444 intern snom de 29 Jul 15 54 taken Christian Stredicke 29 Jul 14 19 taken 203 145 183 99 10091 28 Jul 13 43 taken 203 145 183 99 10091 28 Jul 12 40 6 taken 203 145 183 99 23677 28 Jul 09 52 365 missed karthik 26 Jul 08 46 taken karthik 26 Jul 08 45 108 taken karthik 24 Jul 11 49 8 On the main screen of your log in you see the call list This is the list of the last hundred calls that affected your account By clicking on the number you may connect to that number this feature is not available on all systems You can also see the time and the duration of the call On the left side of the screen you see a navigation bar On the top of this navigation bar you see the menu Some menu items appear only if the functionality is available for you 8 e Logging In Initial Setup In the preferences screen you may change your personal preferences Please enter your display name here this name will be down
8. l snom_ossdk or purchase a disc from snom for a nominal fee under the ordering code snom SDK CD Welcome to snom 45 SIP is becoming more and more accepted in the area of VoIP Many companies are working on SIP solutions and making great products that will make telephony much easier and better However a easy to use and affordable SIP proxy is hard to get at the moment But SIP telephony without a proxy makes no sense That is why we are making this simple and straightforward proxy available snom 4S stands for snom soft switch for small and medium enterprises That means the snom 4S proxy was designed for environments handling up to 1000 users with normal traffic In environments where you need more features and better scalability we would be happy to refer you to other companies offering carrier grade and feature rich proxies that solve these problems This product is a Registrar Proxy which means this software is responsible for locating users Features like Follow me and group calling are therefore supported however media services like mailbox and music on hold are not part of the software You should use a media server for this Interoperability is important to us We have tried to stick to the SIP standard as well as possible and tested the phones of other vendors We hope that this will help to build up a flourishing VoIP telephone industry in which the products of the different vendors work together like the products in th
9. loaded into your endpoints if they support plug and play Identity Display Name Security HTTP password HTTP password confirm Redirection Home Number Mailbox Number Mailbox Timeout Ring Melody Melody Help Email Email Address Send Mailbox Digest Christian Stredicke 12345678 christian media snom com C Melody 1 Melody 2 Use Phone Settings on off Also you should enter your web password here This password protects the web access the password for registering your phone is a different one which can only be changed by the administrator Please also not that entering your password in an insecure http connection might be captured by an eavesdropper If you are using https your data is safe snom technology AG e 9 snom 4S SIP REGISTRAR PROXY USER MANUALI The snom 4S offers you several ways to redirect your calls Often you want to redirect your phone calls to another number we call this home but it does not have to be necessarily your home number The mailbox is always used if reaching timed out The timeout period is up to you If you don t provide a timeout value the proxy chooses 20 seconds When someone calls you on your account the proxy inserts a hint into the invitation message that indicates the phone how to ring This is helpful because you don t have to look at the phone to find out who is being called To check the ring tone just click on the links
10. nces or change your preferences You can do this from anywhere in the Internet If your telephone is turned on or off does not matter The first time when you access the telephone system you need to fill in your username and domain name just like the SIP telephone number that you have received with your account Please don t use the sip in front of the URL Most of the modern web browsers remember your password when you type it in so next time the browser will help you filling in name and password snom 4S SIP Telephony System Please enter your password Use your SIP account name for example test snom com if you want to log on as a user Use the domain name if you want to log on as a domain administrator Use the administrator account name to log in as system administrator After filling in the password press Log On The default account after installation is admin with no password please change this when you make the system operative The password is case sensitive Account christian stredicke Password eeeeeeos snom technology AG 7 snom 45 SIP REGISTRAR PROXY USER MANUALI After you are logged in a session key is assigned to you This session key will be valid for one hour this is the default value if it is not changed by your system administrator each time you access another page with this session key the timer for the session will be reset If you want to explicitly delete your session click on the lo
11. ogy AG e 21 7 snom 4S SIP REGISTRAR PROXY USER MANUALI Voice Recorder This option can be setup with a valid voice recording account Supposing vr my proxy com offers voice recording and is bound to key P5 on the phone Its usage is explained in the following a During a call by pressing P5 the user will be able to record the conversation he is having with the other party Another press of the button P5 will end the recording process The recorded media can later be listened to by accessing the recorder account vr my proxy com b This feature is also useful to record small messages or memos to self By pressing P5 in the idle state a user can record an important message to be listened later c Same is true to record the proceedings of a debate or discussion To keep audio minutes of a meeting e To record an important conference call hosted at the phone There are many other settings like outbound proxy or transfer key selection In most of the cases you don t need to change their value However if they are the same across your group we recommend that you change their value in the other settings fields To add a setting use the blank line at the bottom If you want to change a setting just change the value in the fields To remove a setting remove the name in the field Please note that the plug and play concept is relatively new in the SIP community and the support across different vendors not optimal at the
12. ssing a button when its LED is blinking and the phone is ringing will receive the call Pressing the button when a call is in progress at that key indicated by the constantly on LED will put the call on hold Pressing a button while editing a number for dialing at that key will erase the number and the phone will go to idle state Each one of these different options will now be explained in snom technology AG 19 snom 45 SIP REGISTRAR PROXY USER MANUALI Line Line can be used in one of these ways a To map a local sip line A user can assign the local lines to programmable keys by selecting this option and setting the url of the local line as argument to that key setting e g if a phone has 2 registrations 501 my proxy com and 502 my proxy com The user has the option to map two programmable keys to each one of these lines by selecting Line and setting the respective sip url as argument If so all the calls to a particular line will go to its matching programmable key e g if 502 amp my proxy com was mapped at Key P2 the led on that key will start blinking if there is an incoming call on that line Similarly if the user pressed P2 in the idle state 502 my proxy com will become the active line for that call This feature is to facilitate the customers to use their different sip accounts as they would use different PSTN phone lines It is also possible to assign different ringtones for each sip line to make an acous
13. tic differentiation This can either be done at the proxy or at Settings Sip Lines page on the phone web interface b map a sip url for call pickup Selecting this option with a sip url as argument will subscribe for dialog state changes of the phone with that registration The led on that key will show the status of the registration as idle talking or ringing by variable freguency of blinking This allows the user to pickup a ringing call remotely just by the press of a button An example of its usage can be mapping the office reception phone line at the phone of company secretary If for some reason a ringing phone is not answered at the reception secretary can see its ringing status by the blinking led and pickup the call by just pressing that programmable key No calls go unanswered this way Free Key Line is also the default setting for the programmable keys If no argument is set the keys are treated as free Outgoing and incoming calls not bound to any other key go to the first such free key 20 e Programmable Keys snom 4S SIP REGISTRAR PROXY Destination The user can map a sip url to a particular programmable key by setting this option and providing the url as argument This option can be used in the following ways a If the sip line 505 my proxy com is bound to key with this option all calls coming to the phone from this number will go to P3 b If on the other hand P3 is pressed during th
14. xy will first initiate a call to you If you pick up the proxy will initiate the calls to the other participants The conferencing feature needs to be enabled by your domain administrator snom technology AG 13 snom 45 SIP REGISTRAR PROXY USER MANUALI 14 e Conferencing Messages If you are not registered the proxy stores messages for you and delivers them when you register again In this folder you can see the messages which are stored for you Speed Dial Lists If your administrator assigned you the responsibility of a speed dial list you will see additional links in your navigation bar You see a simple example below where the number 911 is replaced with the SIP URL sip christian stredicke de and the number 912 with sip cs snom com List 911 sip christian stredicke de 912 sip cs snom com If you have just a few speed dial entries you might want to edit them directly in the window in the web browser The format is simple and you will find a little description already on the web page To define the speed dial mapping enter one line per mapping The first word indicates the speed dial number and the second word separated by space indicates the mapped number You may enter as many mappings as you need snom technology AG 15 snom 4S SIP REGISTRAR PROXY USER MANUALI If you maintain long lists of speed dial numbers we recommend using a text editor to edit the file in a separate space and cop
15. y amp paste this file into the web browser edit field 16 e Messages Setting Groups Setting groups are similar to the speed dial list in a way that you might have been assigned for administration of such a setting group Normally you need to change only a few settings You may select the language from a pull down menu The tone scheme defines how the ring back and busy tones will sound on your phones The time zone is important to make sure that the phones have the right time GER 1 Berlin Frankfurt Dusseldorf Hamburg Language Tone Scheme Time Zone lt Programmable Keys Nr Function Argument 1 Line 2 Line 3 Line 4 Park Orbit M orbitl 5 Park Orbit orbit2 Other Settings Name Yalue test_setting 12345 Save snom technology AG e 17 snom 45 SIP REGISTRAR PROXY USER MANUALI 18 e Setting Groups Programmable Keys If your phones have programmable keys you may specify here what their function is This is a helpful function in groups that should see the same park orbit or have the same intercom addresses The five programmable keys on snom200 for example have the following options Line Destination Intercom Park Orbit Voice Recorder Each of these buttons has an LED indicating the status of the respective programmable key at any given time Some features are common to all these options detail Pre
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