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IP KVM User Manual - Eclipse Rackmount, Inc.

1. Cancel Figure 5 13 Remote Console Confirmation Dialog e Encoding These options are used to adjust the encoding level in terms of compression and color depth They are only available unless Transmission Encoding is 26 77 KVM over IP Module determined automatically see the Section called Transmission Encoding in Chapter 6 Compression Level you may select a value between 1 and 9 for the desired compression level with level 1 enabling the fastest compression and level 9 the best compression The most suitable compression level should always be seen as a compromise between the network bandwidth that is available on your video picture to be transferred and on the number of changes between two single video pictures We recommend to use a higher compression level if the network bandwidth is low The higher the compression level the more time is needed to pack and unpack the video data on either side of the connection The compression quality depends on the video picture itself e g the number of the colors or the diversity of pixels The lower the compression quality the more data have to be sent and the longer it may take to transfer the whole video picture If level O is chosen the video compression is disabled completely The option Video Optimized has its advantages if transferring high quality motion pictures In this case the video compression is disabled completely and all video data is transferred via network as f
2. Lookup New user name Fullusernamef Password Confirm Password Emaladiess Mobile number Role select ignored for user admin Create Modify Delete e L Figure 6 19 Set User The IP KVM switch comes with 1 pre configured user account that has fixed permissions The account super has all possible rights to configure the device and to use all functions IP KVM switch offers 44 77 KVM over IP Module Upon delivery the account super has the password pass Make sure to change password immediately after you have installed and on initial access of your IP KVM switch Existing users Select an existing user for modification Once a user has been selected click the lookup button to see the user information New User name The new user name for the selected account Password The password for the login name It must be at least three characters long Confirm password Confirmation of the password above Email address This is optional Mobile number This information may be optionally provided Role Each user can be a member of a group named a role either an administrator or an regular user Choose the desired role from the selection box To create an user press the button Create The button Modify changes the dis played user settings To delete an user press the button Delete Note The IP KVM is equipped with an host indepe
3. 255 255 255 0 Default Gateway None If DHCP mode is enabled IP auto configuration DHCP the IP KVM switch will try to contact a DHCP server in the subnet to which it is physically connected If a DHCP server is found it may provide a valid IP address gateway address and net mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the IP KVM switch You can find the MAC address labeled on the bottom side of the metal housing IP KVM switch Setup Tool If this initial configuration does not meet your local requirements use the setup tool to change the configurations to your needs The setup tool PSetup can be found on the CD ROM delivered with this package You can follow the procedures described below 1 DHCP If you have installed the IP KVM switch on a network that enables DHCP you can use the PSetup to find out the IP KVM switch s IP 1 Plug Ethernet cable to IP KVM switch IP KVM will get an IP via DHCP 2 Using PSetup run PSetup exe to look for IP KVM a Select MAC address which label on bottom of IP KVM switch b Click Query Device 4 77 KVM over IP Module Device TT Enable WLAN Configuration WLAN Devices only Device MAC address 00 00 50 01 64 AE Refresh Devices Device Type ie KYM Network Configuration IP auto c
4. Windows gt 2000 MacOSX for MS Windows 2000 or Windows XP Mac OSX or Other Operating Systems for MS Windows NT Unix or Unix like OS or OS X In Windows gt 2000 MacOSX mode the remote mouse is always synchronized with the local mouse Mouse Speed Tos Auto mouse speed Use this option if the mouse settings on host use an additional acceleration setting The IP KVM switch tries to detect the acceleration and speed of the mouse during the mouse sync process Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer You may also set a fixed scaling which determines the pixel amount of the remote mouse pointer movement when the local mouse pointer is moved by one pixel This option is used to manually control the remote mouse speed and only works when the mouse settings on the host are linear This means mouse acceleration of OS should be disabled and the intelligent mouse synchronization of IP KVM switch is not functioning under this setting et the options click on the button Apply 50 77 KVM over IP Module 6 5 3 Video 3 Home Microsoft Internet Explorer DER File Edk View Favorites Tool Help LJ Q O WAH Osa frr E G 3 BS ess E hetp 60 248 192 236 home asp Y Bo Links G sh G Epobloded F check gt Autotink gt N filter small v C Force Composite Sync Required for Sun Computers Apply PPY WD inene Fig
5. IP KVM switch support The IP KVM switch supports Windows 98 Windows ME Windows 2000 Windows XP Unix Unix like Operating System Sun Solaris Linux and Mac OSX What browsers does IP KVM switch support The IP KVM switch support Microsoft Internet Explorer version 6 0 or higher Netscape 7 0 and Mozilla 1 6 Does the IP KVM switch work with other brand s KVM switch Yes the IP KVM switch can work with most standard KVM How many letters the username and password can be set on IP KVM switch The IP KVM switch accepts 32 letters of username and password How many concurrent user of IP KVM switch The IP KVM switch accepts 15 concurrent users How many bits of connection encrypted of IP KVM switch The IP KVM switch provides AES 256 bits connection encrypted Local mouse and remote mouse didn t sync after doing mouse Intelligent Sync Please don t put window on left up corner of remote console of IP KVM switch Intelligent Sync has to re calculate the coordinate of mouse from left up corner on remote console 71 77 KVM over IP Module 9 Addendum A Key Codes Table A 1 shows the key codes used to defines keystrokes or hotkeys for several functions Please note that these key codes do not represent necessarily key characters that are used on international keyboards They name a key on a standard 104 key PC keyboard with an US English language mapping The layout for this keyboard is shown in Figure A 1 However most modi
6. Module flickering that is often caused by distortions as well as lowering unnecessary bandwidth consumption A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a constant amount of network traffic even if display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Video Settings through the remote console ideo Settings Brightness 4 80 ContrastRed 100 Contrast Green 4 100 ContrastBlue 100 Clock 4 1344 Phase a 24 Horizontal Offset 4 297 Vertical Offset 34 Resetthis Mode ResetAll Modes Save Changes 1024x768 60Hz Undo Changes Figure 5 10 Video Settings Panel Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode Different video card types may require different values here The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations If the picture quality is still bad after auto adjustment you may try to change this setting together with the sampling phase to achieve a better quality 24 77 KVM over IP Module Phase Defines the phas
7. OM gS Shoblecked Check gt Awtolink Remote Control Remote Power UTC Offset 0h User specified time Date 2 1 16 2006 mrvddyyyy User Management Time 17 8 41 hh mm ss KVM Settings Synchronize with NTP Server Primary Time server wes Device Settings Secondary Time server Apply Figure 6 32 Date and Time This link refers to a page where the internal real time clock of the IP KVM switch can be set up see Figure 6 32 You have the possibility to adjust the clock manually or to use a NTP timeserver Without a timeserver your time setting will not be persistent so you have to adjust it again after IP KVM switch loses power for more than a few minutes To avoid this you can use a NTP timeserver which sets up the internal clock automatically to the current UTC time Because NTP server time is always UTC there is a setting that allows you to set up a static offset to get your local time Warning There is currently no way to adjust the daylight saving time automatically So you have to set up the UTC offset twice a year properly to the local rules of your country 62 77 6 6 7 Event Log 2 Home Microsoft Internet Explorer Fle Edk View Favorites Tool Help 2 Ox O HAG dress El http 60 248 192 236 home asp Q Seach KVM Settings p Device Settings o Event Log On Y Esobloded F check Poe eras E O LEB A Autolink Catol E
8. This might destroy all data on the shared media Note The whole drive is redirected here IF you redirect a local hard disk with more than one partition all partitions of the drive will be available on the remote computer Wirtual Drive and Device Authentication Virtual Drive Drive 1 Some devices use only Drive 1 Username super Password Prete Connect Exit Hide to Tray 7 redirectable drives found Ghenge Medium Figure 6 16 Drive Redirection dialog Drive to redirect Device This is the address either the DNS name or the IP address of the IP KVM switch you would like to connect to 40 77 KVM over IP Module Drive The local drive you want to share with the remote computer which could be Floppy disc CD ROMs USB Sticks and hard drives Port This is the network port By default IP KVM switch uses the remote console port 443 here You may change this value if you have changed the remote console port in your IP KVM switch s network settings Secure Connection Enable this box to establish a secure connection via SSL This will maximize the security but may reduce the connection speed Select the drive you would like to redirect All available devices drive letters are shown here Please note that the whole drive is shared with the remote computer not only one partition If you have a hard disc with more than one partition all drive letters that belong to this
9. Users Figure 6 35 displays the IP KVM switch activity From left to right the connected user s its IP address from which host the user comes from and its activity status is displayed RC means that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive mode is added For more information about this option see the Section called Remote Console Control Bar in Chapter 5 To display the user activity the last column contains either the term active for an active user or 30 min idle for an user who is inactive for a certain amount of time 6 7 2 Even log Ay Fle Edk View Favorites Tools Help Q OG Pam ros O B S eS ess El betp 60 248 192 236 home asp Y Boa Links A O P Brobbcted F check gt v G Search Prev Next Date Event Description 02 16 2006 17 03 46 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 03 23 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 03 22 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 02 12 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 00 57 Remote Console Connection to client 60 246 192 226 closed 02 16 2006 17 00 45 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 00 40 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 00 38 Remote Console Connection to client 60 248 192 226 establis
10. Video Modes The IP KVM switch recognizes a limited number of common video modes When running X11 on the host system please do not use any custom mode lines with special video modes If you do the IP KVM switch may not be able to detect them We recommend using any of the standard VESA video modes instead 15 77 KVM over IP Module 5 Usage 5 1 Prerequisites The IP KVM switch features an embedded operating system and applications offering a variety of standardized interfaces This chapter will describe both these interfaces and the way to use them in a more detailed manner The interfaces are accessed using the TCP IP protocol family thus they can be accessed using the LAN port of the device The following interfaces are supported HTTP HTTPS Full access is provided by the embedded web server The IP KVM switch environment can be entirely managed using a standard web browser You can access the IP KVM switch using the insecure HTTP protocol or using the encrypted HTTPS protocol Whenever possible use HTTPS Telnet A standard Telnet client can be used to access an arbitrary device connected to the IP KVM switch s serial port via a terminal mode The primary interface of the IP KVM switch is the HTTP interface This is covered extensively in this chapter Other interfaces are addressed in subtopics In order to use the Remote Console window of your managed host system the browser has to come with a Java Runtime Environment v
11. features of Drive Redirection you want to install 5 Check the components you want to install and uncheck the components you don t want to install Click Next to continue Select the type of install Or select the optional A Drive Redirection eae you wish to EE Shortcuts StartMenu Y Desktop Quicklaunch Description Space required 1 0MB ex your mouse over a component to see its description Nullsoft Install System v2 01 lt Back Cancel 39 77 KVM over IP Module S Drive Redirection Setup 5 x Drive Redirection Setup 5 xj Choose Install Location gt 7 R 7 P Choose the Folder in which to install Drive Redirection Completing the Drive Redirection Setup Wizard Setup will install Drive Redirection in the Following Folder To install in a different Folder click Drive Redirection has been installed on your computer Browse and select another folder Click Install to start the installation Click Finish to close this wizard Bun Drive Redirection r Destination Folder Browse Space required 1 0MB Space available 5 2GB Nullsoft Instal lt Back Install Cancel Cancel Figure 6 15 Drive Redirection Setup Drive Redirection Settings gt Start Drive Redirection Drive Redirection 1 2 1 Connection Parameters Device 192 168 123 228 Drive fa Refresh Port 443 Enable Write Support WARNING
12. for confirmation To close the window and accept the changes press the OK button otherwise press the Cancel button 4 1 1 Initial configuration via serial console For using serial terminal the IP KVM switch has a serial line interface host side This connector is compliant with the RS 232 serial line standard The serial line has to be configured with the parameters given in Table 4 2 When configuring with a serial terminal e g Hyper Terminal reset the IP KVM switch and immediately press the ESC key You will see some device information and a gt prompt Enter config press Enter key and wait for a few seconds for the configuration questions to appear Parameter Value Bits second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None Table 4 2 Serial line parameters As you proceed the following questions will appear on the screen To accept the default values shown in square brackets below press Enter key IP auto configuration none dhcp bootp IP 192 168 1 22 Net mask 255 255 255 0 Gateway 0 0 0 0 for none 0 0 0 0 12 77 KVM over IP Module IP auto configuration With this option you can specify whether the IP KVM switch should get its network settings from a DHCP or BOOTP server For DHCP enter dhcp and for BOOTP enter bootp If you do not specify any of these the IP auto configuration is disabled and su
13. from your local computer on the remote machine The drive is hereby shared over a TCP network connection Devices such as floppy drives hard discs CD ROMs and other removable devices like USB sticks can be redirected It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc 3 Home Microsoft Internet Explorer Fle Edk View Favorites Tools Help Qu 0O QA sa eros O 2 Las E betp 60 248 192 236 home asp v Boa unks Google G Seach QN 9 Bhobbcked F check Autotink Fd Options S Remote Control KVM Settings O Disable Drive Redirection _ C Force read only connections pan Device Settings App Internet Figure 6 14 Options of Drive Redirection Please note that Drive Redirection works on a level which is far below the operating system That means that neither the local nor the remote operating system is aware that the drive is currently redirected actually This may lead to inconsistent data as soon as one of the operating systems either from the local machine or from the remote host is writing data on the device If write support is enabled the remote computer might damage the data and the file system on the redirected device On the other hand if the local operating system writes data to the redirected device the drive cache of the operating system of the remote host might contain older data This
14. front end Figure 1 1 shows the top of the Remote Console 6 77 KVM over IP Module KVM OVER IP Remote Console DER Ctrl Alt Delete JX syne NS Options WN Figure 1 1 Top part of the Remote Console There are some options to choose from and the important ones are the following Auto Adjust button E If the video displayed is of bad quality or distorted in some way press this button and wait a few seconds while IP KVM switch tries to adjust itself for the best possible video quality Sync Sync Mouse R Y Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host Video Settings in Options Menu This opens a new window with elements to control the IP KVM switch Video Settings You can change some values for instance the brightness and contrast of the picture displayed which may improve the video quality It is also possible to revert to the default settings for all video modes or only the current one Note At first start if the local mouse pointer is not synchronized with the remote mouse pointer press the Auto Adjust Button once 7 77 KVM over IP Module 2 Introduction 2 1 System requirement Hardware Local host side One PC or Server or the console port of KVM switch unit Remote Console side One PC or Multiple PCs are linke
15. local requirements use the setup tool to change the configurations to your needs The setup tool PSetup can be found on the CD ROM delivered with this package You can follow the procedures described below 3 DHCP If you have installed the IP KVM switch on a network that enables DHCP you can use the PSetup to find out the IP KVM switch s IP 1 Plug Ethernet cable to IP KVM switch IP KVM will get an IP via DHCP 2 Using PSetup run PSetup exe to look for IP KVM a Select MAC address which label on bottom of IP KVM switch b Click Query Device Notes BOOTP a static configuration protocol uses a table that maps IP addresses to physical addresses DHCP an extension to BOOTP that dynamically assigns configuration information DHCP is backward compatible with BOOTP 10 77 KVM over IP Module Device Network Configuration Device MAC address 00 0D 50 01 64 4 IP auto configuration None D Refresh Devices IP address Device Type ie KYM Subnet mask J Enable WLAN Configuration WLAN Devices only Gateway Authentication Wireless LAN Gonhiquration Super User login Wireless LEN ESSO Super User password Enable WEP encryption New Super User password WET WEP Key New password confirm Query Device Setup Device Cancel Help Status Ready 4 Setup fixed IP a Setup IP auto configuration as None setup IP ad
16. may confuse the remote host s operating system We recommend to use the Drive Redirection with care especially the write support 38 77 KVM over IP Module Active Image No disk emulation set Drive Redirection Disable Drive Redirection Drive Redirection allows you to share your local drive floppy CD ROM removable disks and harddisks with the remote system To use this feature you need the Drive Redirection Tool or the KYM Vision Viewer on your client machine Please ask the vendor of IP KYM how to get the tools FT Disable Drive Redirection Force read only connections Apply If enabled the Drive Redirection is switched off Force read only connections If enabled the Write Support for the Drive Redirection is switched off It is not possible to write on a redirected device Click Apply to submit your changes 6 3 3 1 Driver Installation Please follow the Drive Redirection Setup Wizard step by step to install the driver from the attached CD ROM Welcome to the Drive Redirection Setup Wizard 5 x This wizard will guide you through the installation of Drive Redirection It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Drive Redirection Setup iol x Choose Components Choose which
17. modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network you can change this setting by giving a new string Refer to the modem s manual about the AT command syntax Modem server IP address This IP address will be assigned to the IP KVM switch itself during the PPP handshake Since it is a point to point IP connection virtually every IP address is possible but you must make sure it is not interfering with the IP settings of the IP KVM switch and your console computer The default value will work in most cases Modem client IP address This IP address will be assigned to your console computer during the PPP handshake Since it is a point to point IP connection virtually every IP address is possible but you must make sure it is not interfering with the IP settings of the IP KVM switch and your console computer The default value will work in most cases Passthrough access to serial port via Telnet Using this option it is possible to connect an arbitrary device to the serial port and access it assuming it provides terminal support via Telnet Select the appropriate options for the serial port and use the Telnet Console or a standard Telnet client to connect to the IP KVM switch 61 77 KVM over IP Module 6 6 6 Date And Time 3 Home Microsoft Internet Explorer A 2 SS 3 El betp 60 248 192 236 home asp Google Y G Search gt
18. the image creation process For related tools you may have a look at www fdos org CD ROM ISO Images UNIX and UNIX like OS To create an image file make use of da This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris and Linux 36 77 KVM over IP Module To create a CDROM image file copy the contents of the CDROM to a file You can use the following command dd if dev cdrom of tmp cdrom image dd reads the entire disc from the device dev cdrom and saves the output in the specified output file tmp cdrom image Adjust both parameters exactly to your needs input device etc MS Windows To create the image file use your favorite CD imaging tool Copy the whole contents of the disc into one single image file on your hard disk For example with Nero you choose Copy and Backup Then navigate to the Copy Disc section Select the CD ROM or DVD drive you would like to create an image from Specify the filename of the image and save the CD ROM content in that file Favorites ve Make Data Disc Se Back up Files Make Audio CD re Make Yideo CD Copy Disc Figure 6 13 Nero selection dialog 37 77 KVM over IP Module 6 3 3 Drive redirection The Drive Redirection is another possibility to use a virtual disc drive on the remote computer With Drive Redirection you do not have to use an image file but may work with a drive
19. the CA after a more or less complicated traditional authentication process depending on the CA Upload the certificate to the IP KVM switch using the Upload button as shown in Figure 6 29 57 77 countryName localityName organizationName commonName emailAddress Download Certificate Upload Certificate Signing Request CSR The following CSR is pending stateOrProvinceName organizationalUnitName KVM over IP Module TW taipei taipei test org test test test test com Delete SSL Certificate File Browse Upload Figure 6 29 SSL Certificate Upload BEGIN CERTIFICATE REQUEST TIBIDCCATOCAQAwf j ELMAKGA1UEBhMCVF cxDzANBgNVBAgTBnRhaXB aTEPMADG 1UEBxMGdGFpcG pMREwDw DVQQKEwhOZXNO 1G9yZzENMASGA lUECxMEdGVzdDEN GA 1UEAxMEdGVzdDECcMBoGCSqGS I b3DQEJ ARYNdGVzdEBOZXNOLmNvbTCBnzAN ekqhk iG9wOBAQEF AAOB j QAwg YkCgYEAu 93 rT I Obud4M Ks AY2zSLp5GynDnJ w ide Ip4wX0 reqynwzs g6Cmb5JMVe2T33UN acRJ yx 7K XY s t 9 4X kuKRvZy j t THE TuMU1X2xy1F 78EvFRwm0Rut Yv0e9xdZ 9Wa 5Z5hqx 9QeLLVqc xDk8P06 j BDMJA jou id rOnMk XSOCAwEAAaAWMBQGCSqGS Ib3DQEJ BzEHEwUxMj MONTANBgkqhk iG9w0B QOF AAOBgQBd 60ZDH6hf IJD4CDa3k2QUOhO 1 yceh osw4AMZrSrniu5ai YTIG 15 RmUUNAlQoT ryu j kU7ZVNF j BDzm38R9MzMVvmZp 3uehBaDSywBXQmNToGBU 1 Onl f 596mp1J 7W7dUJ aZYEgL8Tej w5YYgmD lI kMitya sg6e0D 16H 3kDTg Figure 6 30 CSR string After completing
20. the certificate The minimal length of this password is 4 characters Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the IP KVM switch and its security Key length This is the length of the generated key in bits 1024 Bits are supposed to be sufficient for most cases Longer keys may result in slower response time of the IP KVM switch during connection establishment 59 77 KVM over IP Module 6 6 5 Serial Port 3 Home Microsoft Internet Explorer Fie Ede View Favorites Tools Help J GQ ret x a Orea ferros E S Ga 48 192 2 OME Remote Control rema certs KVM Settings Device Settings Por ing Configuration login Modem Serial line speed 115200 bits s Modem init string ATZHO OK ATLOMO amp KSX1 OK is used if empty Modem server IP address 192 168 3 1 Modem client IP address 1192168 3 2 tial port 1 via Telnet Speed Databits Parity Stop Bits Handshake 115200 8 M none 1 Hordware Figure 6 31 Serial Port The IP KVM switch Serial Settings Figure 6 31 allows you to specify what device is connected to the serial port and how to use it Configuration or console login Do not use the serial port for any special function use it only for the initial configuration Modem The IP KVM switch offers remote access using a telephone line in addition to
21. this is activated the IP KVM switch sends a SNMP trap to a specified destination IP address every time a log event occurs If the receiver requires a community string you can set it in the appropriate text field Most of the event traps only contain one descriptive string with all information about the log event Only authentication and host power events have an own trap class that consists of several fields with detailed information about the occurred event To receive this SNMP traps any SNMP trap listener may be used Here is a example of all gerenated event and its event group Device succesfully started device Board Reset performed by user device Firmware upload failed device No firmware file uploaded device Uploaded firmware file discarded device Firmware validation failed device Firmware file uploaded by user device Firmware updated by user device Internal log file cleared by user device Security Violation security 64 77 Host Power Host Reset Connection to Remote Console failed reason Connection to client established Connection to client closed Login failed Login succeed KVM over IP Module host host console several console console auth auth Warning time In contrast to the internal log file on the IP KVM switch the size of the NFS log file is not limited Every log event will be appended to the end of the file so it grows continuously and you may have to delete
22. via SAMBA SAMBA has to be set up properly You may either edit the SAMBA configuration file etc samba smb conf or use the Samba Web Administration Tool SWAT or WebMin to set the correct parameters 35 77 KVM over IP Module Creating an Image Floppy Images UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris and Linux To create a floppy image file copy the contents of a floppy to a file You can use the following command dd f dev fd0 of tmp floppy image dd reads the entire disc from the device dev fd0 and saves the output in the specified output file tmp floppy image Adjust both parameters exactly to your needs input device etc MS Windows You can use the tool Raw Write for Windows It is included on the CD ROM shipped with IP KVM switch h RawvWrite Mi ES Rawiwiite tor windows bho Juras Ln edu su ra whiten by John Mess big Flhogy dive ey LA y Write Read About Help Support Use this lab lo wile an mage lo lloppy drk Image lis F essentials reedos Number ef copies B 42 Dek 1 of 1 Nindaws MT 5 0 buid number 2196 Figure 6 12 RawWrite for Windows selection dialog From the menu select the tab Read Enter or choose the name of the file in which you would like to save the floppy content Click on the button Copy to initiate
23. was accessed using a standard JAVA enabled web browser You must install Sun JVM 1 4 2 or above to your client system Note At a minimum you must have Internet Explorer 6 0 Netscape 7 0 or Mozilla 1 6 and above installed on your client computer Connect IP KVM switch via Web Using the HTTP protocol or a secure encrypted connection via HTTPS and entering the configured IP address of IP KVM switch into your web browser to connect IP KVM switch The factory default settings are Username super Password pass Authentication Microsoft Internet Explorer Ele Edit view Favorites Tools Help EBak gt OA A Qsearch grevortes Preda A Dr 3 wi Sl e Address El http 192 168 123 243 auth asp Authenticate with Login and Password Username super Password Fe Pm 0 Changing default username and password to user specific values is strongly recommended and can be done on the User Management page see the Section called Users and Groups in Chapter 6 Control servers via Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system to which IP KVM switch is installed The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system That means that both the keyboard and mouse can be used in the usual way Open the console by selecting the preview picture on the main site of the HTML
24. 0 x 400 70 85 800 x 600 56 60 70 72 75 85 90 100 832 x 624 75 1024 x 768 60 70 72 75 85 90 100 1152 x 864 75 1152 x 870 75 1152 x 900 66 1280 x 960 60 1280 x 1024 60 75 Table B 1 Video mode 74 77 KVM over IP Module C User Role Permissions Table C 1 lists the user role permissions granted for three user role groups Superuser Administrator and User User Administrator Superuser Remote Control KVM X xX X Remote Control Remote X xX Power Remote Control Telnet X xX X Console Virtual Media User Management Change x Xx Password User Management Users KVM Settings User Console x w o Misc Settings xX X KVM Settings Keyboard Mouse KVM Settings Video Xx Xx Device Settings 7 Maintenance Device xX X Xx Information Maintenance Event Log Maintenance Update Xx Firmware Maintenance Unit Reset Keyboard Mouse Keyboard Mouse Keyboard Mouse Video Video Video Device Table C 1 User Role Permissions D IP KVM switch port table Port Protocol Purpose 23 Telnet over TCP Web amp Telnet client 80 HTTP over TCP Web 443 HTTPS over TCP Web 443 RFB over TCP Remote Console 443 HTTPS over TCP Drive Redirection 139 SMB over TCP CD ROM Image Samba Service 139 SMB over TCP Floppy disk Samba Service 1024 SMB over TCP Samba Service source port 162 SNMP o
25. 600 pixels The value in brackets describes the connection to the Remote Console Norm means a standard connection without encryption SSL means a secure connection Console Norm Desktop size is 1024 x 768 In 0 B s Out 0 Bis Figure 5 15 Status line 28 77 KVM over IP Module Furthermore both the incoming In and the outgoing Out network traffic are visible in kb s If compressed encoding is enabled a value in brackets displays the compressed transfer rate In 0 Bis Out 0 Bis Figure 5 16 Status line transfer rate For more information about Monitor Only and Exclusive Access settings see related sections 29 77 KVM over IP Module 6 Menu Options 6 1 Remote Control 6 1 1 KVM Console 3 Home Microsoft Internet Explorer Console Norm Desktop size is 800 x 600 Fps 25 In 12 KB s Out 250 Bis Figure 6 1 KVM Console To open the KVM console either click on the menu entry on the left or on the console picture on the right To refresh the picture click on the button Refresh 30 77 KVM over IP Module 6 1 2 Telnet Console 181 Ele Eit Yew Favorites Tools Help o EAT RELA eh Fevontes Media J Gy S A Address B hitp 60 248 192 236 home asp Y 950 mie fhica gt TP KYW Terminal Server c 2000 2002 Login D O emet Figure 6 2 Telnet Console The IP KVM switch firmware features a Telnet server that enables
26. CyberView KVM User Manual Standalone KVM a 0 Es i c m Se Co a O Es O mr Es S DD gt e Sane Pe PPD KVM _ odules for LCD keyboard drawers AAA LAA OO Da KVM over IP Module TABLE OF CONTENTS 1 The Quick installation sQuie ls 3 1 1 Initial IP configuration cedida ea eres eee oe 4 A OD ices a eta tess O O O O eee 8 2 1 System e 8 3 Conne ting O MES aaa aria iaa Aa aa ENa Ea Aaaa E 8 3 1 When the server is up and running cccccccnncnnnnnnnccnncncnnnnnanannnnnnncnnnnnnnnnnnannnnnnnnnnnnnnns 8 3 2 When the server is C6 AC ess cise ses sstass e 8 A MONI AVON criado tao 10 41 ltal COIN a a 10 4 1 1 Initial configuration via Serial CONSOLE cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 12 4 2 Keyboard Mouse and Video Configuration cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 13 4 2 1 IP KVM switch keyboard settings ccccoonccccccccccnnccccnnncanancccnnnnccnnnnnnnnnnncnnno 13 4 2 2 Remote Mouse Settings oooocooccccnncccccononcccccccnnnnnnnannnnnncncnnnnnnnnnnnnnnncnnnnnn 13 4 2 3 Automatic mouse speed and mouse synchronizatiON oooocccccccnnnccnccccnnno 14 4 2 4 Host system MOUSE SOT INGQS oooooooooc
27. F Console ii 45 6 5 2 Keyboard Mouse C8 a nice cin 49 CS VIO crease O TN 51 6x6 Device SUN a et eee ee i 52 BG Al O A O 52 6 6 2 Dynarmie DNS a ee en et a tee ae 54 S CUT NO 56 6 64 GerinCate RA cadena Pi E O PO AEAEE 57 ss A A E O 60 6 6 6 Date A e a aee thatch thes tte teat 62 AA ALET A E A 63 G27 MAINTE ANC A A 65 6 7 1 Device IntonmallOn Nave cai 65 6 2 EVEN NOs ces rate eres crn eRe Reet tet eee tee eke 66 6 7 3 Update Firmware lace elect Se a a Seale Sails ase ie Ot Oe ee 67 0 24 nt Reset scaricare 68 TETU E SADO IN a a E 69 O O 70 A A sass can atan pees phan cies acae cee ate aia tun aan Qa ance tutieleiten E E E E 72 A OP re rey eee errr re oer ee eet aera 72 B Video Mod s ei 74 C User Role Permission a 75 D IP KVM switeh POr tao leccion 75 E Bandwidth CONSUMPUON siinnnca iii pricitiara Geet Aai 76 F CablediagramS innos iaa 77 2 77 1 KVM over IP Module The quick installation guide The IP KVM switch redirects local keyboard mouse and video data to a remote administration console It allows you to control one or many computers locally at the server site or remotely via the Internet using a standard browser You can securely gain BIOS level access to systems for maintenance support or failure recovery over the Internet Communication is secure via SSL encryption Use in conjunction with a KVM switch for multiple server access Please perform the following steps 1 Optional Connect th
28. IP Module help Displays the list of possible commands cls Clears the screen quit Exits the current session and disconnects from the client version Displays the release information terminal Starts the terminal passthrough mode for serial port 1 The key sequence esc exit switches back to the command mode 6 2 Romote Power Control This Power Control function will be provided in the near future 6 3 Virtual Media 6 3 1 Floppy Disk 3 Home Microsoft Internet Explorer Fle Edk View Favorites Took Help Qu O le L gt 2 Qh Os Heras 2 3 sd El hrtp 60 248 192 236 home asp Google Y G sh QS Brobloked F check No disk emulation set This option allows you to upload a binary image e g example img with a maximum size of 1 44MB to the IP KVM This image will be emulated to the host as USB device Floppy Image File Browse Upload Figure 6 6 Virtual Floppy Area Upload a Floppy Image A certain floppy image can be built up in two steps 32 77 KVM over IP Module e Click Browse button and select the image file This option allows you to upload a binary image e g example img with a maximum size of 1 44MB to the IP KVM This image will be emulated to the host as USB device Floppy Image File Upload Figure 6 7 Select Image File The maximum image size is limited to 1 44MB For larger image please see section 6 3 2 Click Uploa
29. KVM over IP Module IP address IP address in the usual dot notation Subnet Mask The net mask of the local network Gateway IP address In case the IP KVM switch should be accessible from networks other than the local one this IP address must be set to the local network router s IP address Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation This option may be left empty however the IP KVM switch will not be able to perform name resolution Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation It will be used in case the Primary DNS Server cannot be contacted Remote Console And HTTPS port Port number at which the IP KVM switch s Remote Console server and HTTPS server are listening If left empty the default value will be used HTTP port Port number at which the IP KVM switch s HTTP server is listening If left empty the default value will be used Telnet port Port number at which the IP KVM switch s Telnet server is listening If left empty the default value will be used Bandwidth limitation The maximum network traffic generated through the IP KVM switch ethernet device Value in Kbit s Enable Telnet access Set this option to allow accessing the IP KVM switch using the Telnet Gateway see the section 6 1 2 Disable Setup Protocol Enable this option to exclude the IP KVM switch from the setup protocol Setup protocol is a proprietary layer 2
30. MAC based protocol to allow some configuration software to detect IP KVM devices in the network even without IP address and then config network related settings to IP KVM switch LAN Interface Settings The Autodetect will set the ethernet speed to the fastest possible value supported by both endpoints of the link For example if you use a 10M half duplex HUB this speed will be auto selected If this option does not work with some network device 53 77 KVM over IP Module HUB switches and routers you can set the Ethernet interface speed of IP KVM switch manually to the values as supported by the network device 6 6 2 Dynamic DNS 2 Home Microsoft Internet Explorer Fie Edt Q hA Ss Le Favores o 2 Las Address E http 60 248 192 236 home asp Google G ssh QM gD Eroblded F Check gt Autolink gt View Favorites Tools Help Remote Control User Management pa KVM Settings Check interval o Dynamic DNS B Delete saved extemal IP Delete A a etting O Enable Dynamic DNS Dynamic ONS server www dyndns org DNS System Hostname Usemame Password Check time HH MM Figure 6 25 Dynamic DNS A freely available Dynamic DNS service www dyndns org can be used in the following scenario see Figure 6 26 PS 2 KVM over IP switch Server Figure 6 26 Dynamic DNS Scenario The IP KVM switch is reachable via the IP address of the DSL router whic
31. Options A 2 List Logging Enabled Entries shown per page 20 Default 20 Clear internal log Clear C NFS Logging Enabled NFS Server NFS Share NFS Log File O SMTP Logging Enabled SMTP Server Receiver Email Address Sender Email Address MM O SNMP Logging Enabled Destination IP Community Click here to view the IP KVM SNMP MIB Event List Board Message Y Secunty E Remote Console Y Host Control E Authentication 2 Apply KVM over IP Module Eo is Figure 6 33 Event Log WD ienet Important events like a login failure or a firmware update are logged to a selection of logging destinations see Figure 6 33 Each of those events belongs to an event group which can be activated separately The common way to log events is to use the internal log list of the IP KVM switch To show the log list click on Event Log on the Maintenance page In the Event Log Settings you can choose how many log entries are shown on each page Furthermore you can clear the log file here List logging enabled The common way to log events is to use the internal log list of the IP KVM switch To show the log list click on Event Log on the Maintenance page Since the IP KVM switch s system memory is used to save all the information the maximum number of possible log list entries is restricted to 1 000 events Every entry that exceeds this limit overrides the oldest
32. Settings Host Interface Enables a certain interface the mouse is connected to You can choose between Auto for automatic detection USB for an USB mouse and PS 2 for a PS 2 MOUSE To use the USB and or PS 2 interface you need a correct cabling between the managed host and the managing device If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as host interface then the card will select USB if available or otherwise falls back to PS 2 To get USB remote keyboard access during the boot process of the host the following conditions must be fulfilled e the host BIOS must have USB keyboard support e the USB cable must be connected or must be selected in the Host interface option PS 2 Keyboard Model Enables a certain keyboard layout You can choose between Generic 101 Key PC for a standard keyboard layout Generic 104 Key PC for a standard keyboard layout extendend by three additional windows keys Generic 106 Key PC for a japanese keyboard and Apple Macintosh for the Apple Macintosh KVM over IP Module Keyboard timeout USB Recommanded as enable for keyboard timeout when host is UNIX or UNIX like OS Mouse Type Enables USB mouse type Choose between
33. User Console Settings Part 1 User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect You may change the settings of other users if you have the required privileges Transmission Encoding The Transmission Encoding setting allows changing the image encoding algorithm that is used to transmit the video data to the Remote Console window It is possible to optimize the speed of the remote screen processing depending on the number of users working at the same time and the network bandwidth of the connection line Modem ISDN DSL LAN etc Automatic detection The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image Pre configured The pre configured settings deliver the best result because of optimized adjustment of compression and colour depth for the indicated network speed Manually Allows to adjust both compression rate and the colour depth individually Depending on the selected compression rate the data stream between the IP KVM switch and the Remote Console will be compressed in order to save bandwidth Since high compression rates consum more computing power of IP KVM switch they should not be used while several users are accessing the IP KVM switch simultaneously The standard color depth is 16 Bit 65536 colors The other color depths are intended for slower network
34. VM switch and to the host system including all possible consequences Warning Your web browser has to accept cookies or else login is not possible Navigation Having logged into the IP KVM switch successfully the main page of the IP KVM switch appears see Figure 5 3 This page consists of three parts each of them contains specific information The buttons on the upper side allow you to navigate within the front end see Table 5 2 for details Within the right frame task specific information is displayed that depends on the section you have chosen before F Home Microsoft Internet Explorer Jta Fle Edk View Favorites Tools Help a E a E 4s O O DAO l trum O BES iess E htp 60 248 192 236 home asp Y Boa Links G Seach O Bobloded F Check Autolink Desktop size 800 x 600 Refresh Power Supply External Done Internet Figure 5 3 Main page Return to the main page of the IP KVM switch Open the IP KVM switch remote console 18 77 KVM over IP Module Exit from the IP KVM switch front end Table 5 2 Buttons from the front end Warning If there is no activity for 30 minutes the IP KVM switch will log you out automatically A click on one of the links will bring you back to the login screen 5 2 2 Logout from the IP KVM switch This link logs out the current user and presents a new login screen Please note that an aut
35. a user to connect via a standard Telnet client In case the Telnet program is using a VT 100 VT 102 or VT 220 terminal or an according emulation it is even possible to perform a console redirection as long as the IP KVM switch host machine is using a text mode screen resolution Connecting to the IP KVM switch is done as usual and as required by the Telnet client for instance in a UNIX shell telnet 192 168 1 22 Replace the IP address by the one that is actually assigned to the IP KVM switch This will prompt for username and password in order to log into the device The credentials that need to be entered for authentication are identical to those of the web interface That means the user management of the Telnet interface is entirely controlled with the according functions of the web interface Once you have successfully logged into the IP KVM switch a command line will be presented and you can enter according management commands In general the Telnet interface supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display some parameters In terminal mode the pass through access to serial port 1 is activated if the serial settings were configured accordingly All inputs are redirected to the device on serial port 1 and its answers are displayed on the Telnet interface The following list shows the according command mode command syntax and their usage 31 77 KVM over
36. bsequently you will be asked for the following network settings IP address The IP address the IP KVM switch This option is only available if IP auto configuration is disabled Net mask The net mask of the connected IP subnet This option is only available if IP auto configuration is disabled Gateway address The IP address of the default router for the connected IP subnet If you do not have a default router enter 0 0 0 0 This option is only available if IP auto configuration is disabled 4 2 Keyboard Mouse and Video configuration Between the IP KVM switch and the host there are two interfaces available for transmitting keyboard and mouse data USB and PS 2 The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections 4 2 1 IP KVM switch keyboard settings The IP KVM switch settings for the host s keyboard type have to be corrected in order to make the remote keyboard work properly Check the settings in the IP KVM switch Web front end See section 6 5 2 for details 4 2 2 Remote Mouse Settings A common seen problem with KVM devices is the synchronization between the local and remote mouse cursors The IP KVM switch addresses this situation with an intelligent synchronization algorithm There are two mouse modes available on the IP KVM switch Auto mouse speed The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system auto
37. ccococococococococcncncnoncncncnnnnncnnnnnnnneneninnnens 14 4 2 5 Single and Double Mouse Mode cocccccconcccocccccccncccnnnnnanoncccnnnnnnnnnnnnnnnnccnnnos 15 4 2 6 Recommended Mouse Settings ccccooonocccccncnncnccnconnnccncncnnnnnncnanananncnnnnnos 15 4 2 7 Video MODOS iaa o 15 SN A E A O Wee Re ree mmo ere mn ee 16 95 1 PLE QUISO S attaches cata a acah noo 16 5 2 Login into the IP KVM switch and logout cccceeeeeeeeeeeneeeeeeeeeeeeeeeeneeeeeeeeeeeees 17 5 2 1 Login into the IP KVM SWitCh ooooccconccccoccccnccccccnnnnnononcnonnncnnnnnnnnnnnncnnnnnnnnnns 17 5 2 2 Logout from the IP KVM switch cccceeeeeeeeeseeneeeeeeeeeeeeeeeeenaeeeeeeeeeeees 19 23 the Remote CONS ol cara iii AAE aa 19 5 4 Maim WINdOW ak ea tae coi ete ath ast A EEE nabs EEEE RE a 20 5 4 1 Remote Console Control Balanced 20 5 4 2 Remote Console Status LIne e 28 CAMEO AS cod 30 Su Remote COMI O igre set nana iaa 30 A nesnenin an a a eens teattaee etacatel 30 A e 31 6 2 Rhomote Power CONtTOlcaricicai a a 32 63 WIA MCC aerate pantera ened oil 32 639 1 Floppy DISK ienaa rr Rar eer rar ee rar EEn aniis 32 63 2CD ROM aC ns al 33 6 3 3 Drive redirection rita o ceteneies 38 6 3 9 Driver Installation seerne ii 39 O hinain nia a O PO 5 43 SA USer Manage Mania ss a A AN 44 6 4 1 Change Password cocacola do io ie dd 44 KVM over IP Module 6 4 2 BEIEREN o EE TEENE 44 6S KVM SUING Ss A etek sed EDEA ENEE eee 45 6 51 USE
38. connections in order to allow a faster transmission 46 77 KVM over IP Module of data Therefore compression level 0 no compression uses only 16 Bit color depth At lower bandwidths only 4 Bit 16 colors and 2 Bit 4 gray scales are recommended for typical desktop interfaces Photo like pictures have best results with 4 Bit 16 gray scales 1 Bit color depth black white should only be used for extremely slow network connections O Start in Monitor Mode Start in Exclusive Access Mode Hotkey Alt F12 Key Definition Name Button Key 1 confirm Ctrl Alt Delete Button Key 2 Button Key 3 Button Key 4 More entries Click here for Help z ione Figure 6 21 User Console Settings Part 2 Remote Console Type Specifies which Remote Console Viewer to use Default Java VM Uses the default Java Virtual Machine of your Browser This may be the Microsoft JVM for the Internet Explorer or the Sun JVM if it is configured this way Use of the Sun JVM may also be forced see below Sun Microsystems Java Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun Microsystems The JVM in the browser is used to run the code for the Remote Console window which is actually a Java Applet If you check this box for the first time on your administration system and the appropriate Java plug in is not already installed on your system it will be downloaded and installed a
39. d button to upload the chosen image file into the IP KVM switch s onboard memory This image file is kept in the onboard memory of the IP KVM switch until the end of the current session as you logged out or initiated a reboot of the IP KVM switch 6 3 2 CD ROM Image Use Image on Windows Share SAMBA To include an image from a Windows share select CD ROM from the submenu Remote Control Sa Virtual Media o CD ROM Image User Management A KVM Settings Device Settings Active Image No disk emulation set Image on Windows Share Share host o E Share folder name Fo Image file name 7 User name Pp E Password Fo Set Figure 6 8 Selecting CD ROM 33 77 KVM over IP Module Active Image No disk emulation set Image on Windows Share Share hast Share folder name Image file name User name Password Figure 6 9 Select Windows Share The following information has to be given to mount the image properly Share host The server name or its IP address Share folder name The name of the share folder to be used Image file name The name of the image file on the share folder User name If necessary specify the user name for the share named in advance If unspecified and a guest account is activated this guest account information will be used as your login Password If necessary specify the password for the given user name To registe
40. d into the network Software ltem SS Description Local host side No additional software necessary Remote Console side 1 Java Runtime Environment version 1 4 2 or above 2 Browser Microsoft Internet Explorer version 6 0 or above or Netscape or Mozilla or Safari 3 Connecting to the server 3 1 When the server is up and running The IP KVM switch gives you a full control over the remote server The Management Console allows you to access the remote servers graphics keyboard and mouse and to send special commands to the server You can also perform periodic maintenance of the server Using the Console Redirection Service you are able to do the following Reboot the system Il Watch the boot process Ill Boot the system from a separate partition to load the diagnostic environment IV Run special diagnostic programs 3 2 When the server is dead Obviously fixing hardware defects is not possible through a remote management device Nevertheless IP KVM switch gives the administrator valuable information about the type of a hardware failure Serious hardware failures can be categorized into five different categories with different chances to happen Hard disk failure 50 Il Power cable detached power supply failure 28 Ill CPU Controller main board failure 10 IV CPU fan failure 8 V RAM failure 4 8 77 KVM over IP Module Using IP KVM switch administrators can determine which kind of serio
41. disc will be redirected The Refresh button may be used to regenerate the list of drive letters especially for an USB stick Warning Please be cautious that if Allow Write Support is selected all data on the shred media might be destroyed Write Support This feature may be enabled here Write support means that the remote computer is allowed to write on your local drive As you can imagine this is very dangerous If both the remote and the local system try to write data on the same device this will certainly destroy the file system on the drive Please use this only when you exactly know what you are doing Device Authentication The factory default Username is super and the default Password is pass gt Click Connect to redirect drive Warning 1 Drive Redirection is only possible with Windows 2000 and above versions 2 The Drive Redirection works on a low SCSI level and the SCSI protocol cannot recognize partitions therefore the whole drive selected will be shared instead of any particular partition 3 While connecting to a legacy KVM switch please select PS 2 mouse for Keyboard Mouse setting from webpage Otherwise you will not be able to use Hot key 41 77 KVM over IP Module Navigation Buttons Connect Disconnect To establish the drive redirection please press the Connect button once If all the settings are correct the status bar displays that the connection has been established the Connec
42. dress and Subnet mask b Enter Super user login and password for Authentication default super pass c Click Setup Device If super login was authenticated itll show Successfully configured device Otherwise it ll show Permission Denied 1 Device Setup 1 1 0 xj Device Network Configuration Device MAC address 00 00 50 01 64 4E IP auto configuration None DHCP C BOOTP Refresh Devices IP address 192 168 123 220 Device Type fie KYM Subnet mask 255 255 255 0 7 Enable WLAN Configuration WLAN Devices only Gateway 192 168 123 1 Information ratan a Enable WEP encryption Query Device Setup Device OK Cancel Help m Authentication fe Super User login super gt Successfully configured device Super User password New Super User password New password confirm Status Ready 11 77 KVM over IP Module Authentication To adjust the authentication settings enter your login as a super user and change your password Super user login Enter the login name of the super user The initial value is super All characters are in lower case Super user password Enter the current password for the super user This initial value is pass All characters are in lower case New super user password Enter the new password for the super user New password confirm Re type the new password for the super user
43. e Console Control Bar The upper part of the Remote Console window contains a control bar Using its elements you can see the state of the Remote Console and adjust the local Remote Console settings A description for each control follows Ctrl Alt Delete El N Syne Ne Options Figure 5 5 Remote Console Control Bar 20 77 KVM over IP Module Ctri Alt Delete Ctrl Alt Delete Special button key to send the Control Alt Delete key combination to the remote system see also section 6 4 1 for defining new button keys Auto Adjust button El If the video display is of bad quality or distorted in some way press this button and wait a few seconds while the IP KVM switch tries to detect the video mode of VGA port to the controlled host and adjust itself for the best possible video quality la Sync Sync mouse Activates the mouse synchronization process Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host Single Double mouse mode H Switches between the Single Mouse Mode where only the remote mouse pointer is visible and the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized Single mouse mode is only available if using SUN JVM 1 4 2 or higher Options Options To open the Options menu cl
44. e Sync mouse button on top of the Remote Console can behave differently depending on the current state of mouse synchronization Usually pressing this button leads to a fast sync except in situations where the KVM port or the video mode changed recently Note At first start if the local mouse pointer is not synchronized with the remote mouse pointer press the Auto Adjust Button once 4 2 4 Host system mouse settings The host s operating system knows various settings from the mouse driver Warning The following limitations do not apply in case of USB and Mouse Type Windows gt 2000 MacOSX While the IP KVM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer there are the following limitations which may prevent this synchronization from working properly Special Mouse Driver There are mouse drivers that influence the synchronization process and lead to desynchronized mouse pointers If this happens make sure you do not use a special vendor specific mouse driver on your host system 14 77 KVM over IP Module Windows XP Mouse Settings Windows XP knows a setting named improve mouse acceleration which has to be deactivated Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background Instead use some kind of wallpaper As an alternative you could also disable the Active Desktop completely Navigate yo
45. e for video sampling used to control the display quality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected Reset this Mode Reset mode specific settings Clock Phase and Position to the factory made defaults Reset all Modes Reset all settings to the factory made defaults Save changes Save changes permanently Undo Changes Restore last settings e Refresh Video Click to run this menu item for retrieving the whole video again from the controlled host and displayed on Remote Console In normal situation only changed parts of video will be packed and sent from IP KVM switch for saving network bandwidth This function is mainly used for troubleshooting purpose where some old video fragments are displayed as not updated in time for some reason for example noise filter for VGA is setting too large e Soft Keyboard Figure 5 11 Soft Keyboard Opens up the Menu for the Soft Keyboard e Show Pops up the Soft Keyboard The Soft Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine e Mapping Used for choosing the specific language and countr
46. e type A connector of USB A B cable to the host computer while using remote mass storage control Connect Ethernet to LAN port and or modem to serial port depending on how you want to access IP KVM switch Please perform the following steps ONDAY 12 Power down your computer and IP KVM switch Connect the power supply to IP KVM switch Connect the monitor to the IP KVM switch console side Connect the keyboard to the IP KVM switch console side Connect the mouse to the IP KVM switch console side Connect a VGA cable 15 pin HDDB Male Male with the Male side to both of the host computer KVM and the host port of the IP KVM switch Connect one purple end of 3 in 1 cable to the PS 2 mouse port on the host computer KVM and the other end of 3 in 1 cable to the host PS 2 mouse port on the IP KVM Switch Connect one green end of 3 in 1 cable to PS 2 keyboard port on the host computer KVM and the other end of 3 in 1 cable to the host PS 2 keyboard port on the IP KVM switch Optional Connect the type A connector of USB A B cable to the host computer while using remote mass storage control Connect Ethernet to LAN port and or modem to serial port depending on how you want to access IP KVM switch 3 77 1 1 Initial IP configuration KVM over IP Module In factory default DHCP mode is disabled IP auto configuration None and the IP settings are as below IP address 192 168 1 22 Subnet mask
47. enu for mouse handling offers two options for synchronizing the local and the remote mouse cursors 22 77 KVM over IP Module Fast Sync The fast synchronization is used to correct a temporary but fixed skew Intelligent Sync Use this option if the fast sync does not work or the mouse settings have been changed on the host system Warning This method takes more time than the fast one and requires a correctly adjusted picture Use the auto adjustment function to setup the picture e Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The number of available shapes depends on the Java Virtual Machine a version of 1 4 2 or above offers the full list Figure 5 9 Remote Console Options Menu Cursor e Video Settings Opens a panel for changing the IP KVM switch video settings IP KVM switch features two different dialogs which for adjusting the video settings Video Settings through the HTML Frontend To enable local video port select this option This option decides if the local video output of IP KVM switch is active and passing through the incoming signal from the host system The option Noise Filter defines how IP KVM switch reacts to small changes in the video input signal Turning on the noise filter can help reduce video 23 77 KVM over IP
48. ersion 1 4 2 or above If the browser has no Java support such as on a small handheld device you are still able to maintain your IP KVM switch using the administration forms displayed by the browser itself Important We recommend installing a Sun JVM 1 5 0 4 For an insecure connection to the IP KVM switch we can recommend the following browsers Microsoft Internet Explorer version 6 0 or higher on Windows 2000 and Windows XP Netscape Navigator 7 0 or Mozilla 1 6 on Windows 2000 Windows XP Unix Linux and UNIX like Operating Systems In order to access the remote host system using a securely encrypted connection you need a browser that supports the HTTPS protocol Strong security is only assured by using a key length of 128 Bit Some of the old browsers do not have a strong 128 Bit encryption algorithm Using the Internet Explorer open the menu entry and Info to read about the key length that is currently activated The dialog box contains a link that leads you to information on how to upgrade your browser to a state of the art encryption scheme Figure 5 1 shows the dialog box presented by the Internet Explorer 6 0 16 77 KVM over IP Module 3 About Internet Explorer E x ie inte A E 5 Version 6 0 2800 1106 Cipher Strength 128 bit Product ID 55736 520 6329726 04981 Update Yersions SP1 Q823353 Figure 5 1 The Internet Explorer displaying the encryption key length Newer web browsers general
49. fier keys and other alphanumeric keys used for hotkey purposes in application programs are on an identical position no matter what language mapping you are using Some of the keys have aliases also means they can be named by 2 key codes separated by comma in the table B EEEE CERM PERE pe MASS aae i ETE Figure A 1 English US Keyboard Layout used for key codes 72 77 KVM over IP Module Key and aliases 0 9 A Z TILDE MINUS EQUALS lt LESS SLASH BACK SPACE TAB ENTER CAPS LOCK BACK SLASH LSHIFT SHIFT RCTRL RSHIFT LCTRL CTRL LALT ALT SPACE ALTGR ESCAPE ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPADO NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD PLUS NUMPAD NUMPADMUL NUMPAD MUL NUMPADMINUS NUMPAD MINUS NUMPADENTER WINDOWS MENU Table A 1 Key Names 73 77 B Video Modes KVM over IP Module Table B 1 lists the video modes IP KVM switch supports Please don t use other custom video settings besides of these If done so IP KVM switch may not be able to detect them Resolution x y Refresh Rates Hz 640 x 350 70 85 640 x 400 56 70 85 640 x 480 60 72 75 85 90 100 120 72
50. h is dynamically assigned by the provider Since the administrator does not know the IP address assigned by the provider the IP KVM switch connects to a special dynamic 54 77 KVM over IP Module DNS server in regular intervals and registers its IP address there The administrator may contact this server as well and pick up the same IP address belonging to his card The administrator has to register an IP KVM switch that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it He will get a nickname and a password in return to the registration process This account information together with the hostname is needed in order to determine the IP address of the registered IP KVM switch You have to perform the following steps in order to enable Dynamic DNS e Make sure that the LAN interface of the IP KVM switch is properly configured e Enter the Dynamic DNS Settings configuration dialog as shown in Figure 6 25 e Enable Dynamic DNS and change the settings according to your needs see below Enable Dynamic DNS This enables the Dynamic DNS service This requires a configured DNS server IP address Dynamic DNS server This is the server name where IP KVM switch registers itself in regular intervals Currently this is a fixed setting since only dyndns org is supported for now DNS System Choose Dynamic for free DNS service Custom for your own domain Hostname This is the hostname of the IP KVM s
51. hed 02 16 2006 17 00 36 Remote Console Connection to client 60 248 192 226 closed 02 16 2006 17 00 33 Remote Console Connection to client 60 248 192 226 established 02 16 2006 17 00 24 Authentication User admin logged in from IP address 60 248 192 226 02 16 2006 16 59 37 Board Message Device succesfully started 02 16 2006 14 01 45 Remote Console Connection to client 211 75 81 178 closed 02 16 2006 14 01 42 Remote Console Connection to client 211 75 81 178 established 02 16 2006 13 40 46 Remote Console Connection to client 60 248 76 242 closed 02 16 2006 13 40 30 Remote Console Connection to client 60 248 76 242 established 02 16 2006 13 40 21 Remote Console Connection to client 60 248 192 242 closed 2 de http 60 248 192 236 eyent_Jog asp Figure 6 36 Event Log List Figure 6 36 displays the log list including the events that are logged by the IP KVM switch 66 77 KVM over IP Module 6 7 3 Update Firmware Home Microsoft Internet Explorer Fle Edt Vew Favorites Tools Help s a a as Ow O HAD Pa fro O E SBS ess El hetp 60 248 192 236 home asp Google G Search Remote Control Remote Power Virtual Media User Management GH P Erobloded F Check gt Autotink KVM Settings p Device Settings o Update Firmware intenet Figure 6 37 Update Firmware The IP KVM switch is a complete standalone computer The software it runs is called firmware The fi
52. ick on the button Options 10 x Options E E LS Sync RN K Monitor Only Exclusive Access Scaling gt Mouse Handling LocalCursor gt Video Settings Refresh Video Soft Keyboard gt Local Keyboard Hotkeys gt Encoding Figure 5 6 Remote Console Options Menu 21 77 KVM over IP Module A short description of the options follows e Monitor Only Toggles the Monitor only filter on or off If the filter is switched on no remote console interaction is possible and monitoring is possible Exclusive Access If a user has the appropriate permission he or she can force the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off A change in the access mode is also visible in the status line see Figure 5 7 wi Figure 5 7 Remote Console Exclusive Mode e Scaling Allow you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algorithm will not preserve all display details When you designate 25 50 or100 scaling the size of Remote Console window is calculated according to the remote host video setting with scaling algorithm execution When you designate Scale to fit the remote video displaying is scaled to fit the size of Remote Console window Figure 5 8 Remote Console Options Menu Scaling e Mouse Handling The subm
53. image is loaded Apply Figure 6 17 USB mass storage option 6 3 4 Options Set this option to disable the mass storage emulation and hide the virtual drive if no image file is currently loaded If unset and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order or the boot manager LILO GRUB This case was reported for some Windows versions 2000 XP other OS might not be fully excluded This behavior depends on the BIOS version used in that machine To set this option press the button Apply 43 77 KVM over IP Module 6 4 User Management 6 4 1 Change Password 3 Home Microsoft Internet Explorer Fle Edk view Favorites Took Help Que wWae pach She Favortes o 2 bays Address E http 60 248 192 236 home asp Google G Seach OM gS Broblcked F Check Autotink h New Password Confirm New Password Apply o Change Password Figure 6 18 Set password To change your password enter the new password in the upper entry field Retype the password in the field below Click Apply to submit your changes 6 4 2 Users and Groups 3 Home Microsoft Internet Explorer Fle Edk View Favorites Tools Help LJ Q O WAG e rus O 25 Es Address hetp 60 248 192 236 home asp veo um gt Google IG Seach O gD Broblcked F check gt Autolink T autoril Options S Existing users select
54. istration console and to the Remote Console The whole process will take about half a minute Resetting sub devices e g video engine will take some seconds only and does not result in closing connections To reset a certain IP KVM switch functionality click on the button Reset as displayed in Figure 6 38 68 77 KVM over IP Module Note Only the super user is allowed to reset the IP KVM switch 7 Troubleshooting The remote mouse doesn t work or is not synchronous Make sure the mouse settings in IP KVM switch match the mouse model There are some circumstances where the mouse synchronization process could behave incorrectly refer to Sections 5 4 1 amp 6 5 22 for further explanation The video quality is bad or the picture is grainy Try to correct the brightness and contrast settings see Sections 5 4 1 amp 6 5 3 until they are out of a range where the picture looks grainy Use the auto adjustment feature to correct a flickering video Login on IP KVM switch fails Was the correct combination of user and password given On delivery the user super has the password pass Moreover your browser must be configured to accept cookies The Remote Console window can t connect to IP KVM switch Possibly a firewall prevents access to the Remote Console Make sure the TCP port numbers 443 or 80 are open for incoming TCP connection establishments No connection can be established to IP KVM switch Check whether the netwo
55. it or move it away from time to 6 7 Maintenance 6 7 1 Device Information Z Home Microsoft Internet Explorer Fie Edt View Favorites Tools Help Qu 0 AGH sa Ferns O Er 3 3 Address 4 hetp 60 248 192 236 home asp Gi sh O Eroboded Y check Product Name IP KVM Serial Number 0541000012 Board ID EQ80049800F0C121 Device IP Address 60 248 192 236 Device MAC Address 00 00 5D 00 44 99 Firmware Version 04 00 06 Firmware Build Number 2879 Firmware Description Standard Edition Hardware Revision DE View the datafile for support o Device Information admin 60 248 192 226 active Figure 6 34 Device Information Device Summary Internet This section contains a summary with various information about this IP KVM switch and it s current firmware and allows you to reset the card You may have a look at Figure 6 34 for an example The Data file for support allows you to download the IP KVM switch data file with specific support information This is an XML file with certain customized support 65 77 KVM over IP Module information like the serial number etc You may send us this information together with a support request It will help us to locate and solve your reported problem Connected Users test 62 238 0 39 active test 80 145 25 183 26 min idle test 212 183 10 29 20 min idle test 62 153 241 228 RC exclusive active Figure 6 35 Connected
56. la based browser Every time open a dialog box with some buttons the mouse pointers are not synchronous anymore Please check if you have an option like Automatically move mouse pointer to the default button of dialog boxes enabled in the mouse settings of the operating system This option needs to be disabled 8 FAQs The color of remote console displaying a pinkish tint If you are experiencing the remote control screen displaying a pinkish tint with some graphic cards please try adjusting the brightness of the remote console by following steps below 1 Click Video Settings in Options menu of the remote console Monitor Only Exclusive Access Scaling Mouse Handling Local Cursor gt video Settings Refresh Video Soft Keyboard gt Local Keyboard gt Hotkeys gt Encoding 2 Adjust the Brightness setting until the pinkish tint is reduced or eliminated Yideo Settings x gt 80 ContastRed Af Of 100 Contrast Green A j 100 Contrast Blue 4f mf 100 Clock AA A mI 1344 Phase A Sa 16 Horizontal Offset 4 gt 295 Vertical offset f Of 29 goreeseeeseseesossessesoosscosseocesososeososeon Save Changes 1024x768 60Hz Undo Changes fi ava Applet Window 70 77 KVM over IP Module Does any software require on servers which connect to the IP KVM switch No the IP KVM switch is a 100 hardware solution No extra software require on servers What operating systems does
57. ly support strong encryption on default 5 2 Login into the IP KVM switch and logout 5 2 1 Login into the IP KVM switch Launch your web browser Direct it to the address of your IP KVM switch which you configured during the installation process The address used might be an IP address or a domain name in the case where you have given your IP KVM switch a symbolic name in the DNS For instance type the following in the URL field of your browser when establishing an unsecured connection http lt IP address of IP KVM switch gt When using a secure connection type in https lt IP address of IP KVM switch gt This will lead you to the IP KVM switch login page as shown in Figure 5 2 Authenticate with Login and Password Username Password Login Figure 5 2 Login screen The IP KVM switch has a built in super user that has all permissions to administrate your IP KVM switch Username super factory default Password pass factory default Table 5 1 Standard user settings Warning The user super is not allowed to login via the serial interface of the IP KVM switch 17 77 KVM over IP Module Warning Please make sure to change the super user password immediately after you have installed and accessed your IP KVM switch for the first time Unchanging of the password for the super user is a severe security risk and might result in unauthorized access to the IP K
58. matically See the section below for a more detailed explanation Fixed mouse speed This mode just translates the mouse movements from the Remote Console in a way that one pixel move will result in n pixel moves on the remote system This 13 77 KVM over IP Module parameter n is adjustable with the scaling Please note that this works only when mouse acceleration is turned off on the remote system 4 2 3 Automatic mouse speed and mouse synchronization The automatic mouse speed mode performs the speed detection during mouse synchronization Whenever the local and remote mouse cursors move synchronously or not there are two ways for re synchronizing local and remote mouse cursors Fast Sync The fast synchronization is used to correct a temporary but fixed skew Choose the option using the Remote Console options menu or press the mouse synchronization hotkey sequence in case you defined one Intelligent Sync If the fast sync does not work or the mouse settings have been changed on the host system use the intelligent resynchronization This method takes more time than the fast one and can be accessed with the appropriate item in the Remote Console option menu The intelligent synchronization requires a correctly adjusted picture Use the auto adjustment function to setup the picture and make sure that there are no window at the top left corner of the remote desktop that are able to change the mouse cursor shape from the normal state Th
59. ndent processor and memory unit which both have a limitation in terms of the processing instructions and memory space To guarantee an acceptable response time we recommend not to exceed the number of 15 users connected to the IP KVM at the same time The memory space that is available onto the IP KVM mainly depends on the configuration and the usage of the IP KVM log file entries etc That s why we recommend not to store more than 150 user profiles 6 5 KVM Settings 6 5 1 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the settings for one user does not affect the settings for the other users 45 77 KVM over IP Module 3 Home Microsoft Internet Explorer Fie Edt View Favorites Tools Help Qw O X AH Osa Pros E A Es Y E hetp 160 248 192 236 home asp Do ins Google G serch OM Bobloded F check gt Autotik ed options 4 Remote Power The settings on this page are user specific Changes you rr s page are use fou make here will affect the selected user only admin Update Automatic Detection User Management KVM Settings er Console o User Pre configured Network speed o Manually Device Settings Compression 0 none v Color depth 16 bit high col Default Java VM Sun Microsystems Java Browser Plugin Figure 6 20
60. ng an HTTPS connection The IP KVM switch will not listen on the HTTP port for incoming connections In case you want to create your own SSL certificate that is used to identify the IP KVM switch refer to the Section called Certificate KVM encryption This option controls the encryption of the RFB protocol RFB is used by the Remote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host If set to Off no encryption will be used If set to Try the applet tries to make an encrypted connection In case connection establishment fails for any reason an unencrypted connection will be used If set to Force the applet tries to make an encrypted connection with certificate An error will be reported in case connection establishment fails 56 77 KVM over IP Module 6 6 4 Certificate 2 Home Microsoft Internet Explorer Fle Edt view Favorites Took Help X A 3 Q PECE JO arh Le Favortes 3 dEl http 60 248 192 236 home asp Google G Search GN Y robbed F check Remote Control Virtual Media Common name Organizational unit Z Organization User Management Locality City KVM Settings State Province Country ISO code p Device Settings Email 9 5 Challenge password 9 Confirm Challenge password Key length bits 1024 Create Figure 6 28 Certificate Settings The IP KVM switch use
61. ning This process is not reversible and might take some minutes Make sure the IP KVM switch s power supply will not be interrupted during the update process because this may cause an unusable card Thirdly after the firmware has been stored the panel will request you to reset the IP KVM switch manually Half a minute after the reset the IP KVM switch will run with the new firmware version and should be accessible However you are requested to login once again Warning The three stage firmware update process and complete consistency check are making a mistake in updating the firmware almost impossible However only experienced staff members or administrators should perform a firmware update Make sure the IP KVM switch s power supply will not be interrupted 6 7 4 Unit Reset 3 Home Microsoft Internet Explorer Ce Fie Edk View Favorites Tools Help Q WAH Osa gerne E G SEB ess E betp 60 248 192 236 hor meas Es us gt ON Y Erobloced F check Google v Q Serch p Device Settings dEl hito 1160 240 192 226 reset asp Internet Figure 6 38 Unit Reset This section allows you to reset specific parts of the device This involves the both keyboard and mouse the video engine and the IP KVM switch itself Resetting the card itself is mainly needed to activate a newly updated firmware It will close all current connections to the admin
62. nsole is unconditionally catching this keystroke already Typical examples are Control Alt Delete on Windows and DOS what is always caught or Control Backspace on Unix or Unix like OS for terminating the X Server The syntax to define a new Button Key is as follows confirm lt keycode gt lt keycode gt confirm requests confirmation by a dialog box before the key strokes will be sent to the remote host keycode is the key to be sent Multiple key codes can be concatenated with a plus or a minus sign The plus sign builds key combinations all keys will be pressed until a minus sign or the end of the combination is encountered In this case all pressed keys should be released in reversed sequence The minus sign builds single separate key presses and releases The star inserts a pause with duration of 100 milliseconds 48 77 6 5 2 Keyboard Mouse 3 Home Microsoft Internet Explorer KVM over IP Module Fie Ede View Favorites Took Help QO O AAG Osa Seras E E El brtp 60 248 192 236 home asp Google G srh gt AAA Pe User Management KVM Settings pee Device Settings AD Error on page Host Interface Auto active PS 2 PSN Keyboard Model Generic 104KeyPC USB Mouse Type Windows 000 MacOSX Timeout after msec Mouse speed Auto Fixed scaling 1 1 00 cm PRY Figure 6 22 Keyboard and Mouse
63. omatic logout will be performed in case there is no activity for 30 minutes 5 3 The Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system that IP KVM switch controls Figure 5 4 Remote Console The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IP KVM switch The protocol that is run over this connection is neither HTTP or HTTPS but RFB Remote Frame Buffer Protocol As default RFB tries to establish a connection to TCP port number 443 Your local network environment has to allow this connection to be made i e your firewall and in case you have a private internal network your NAT Network Address Translation settings have to be configured accordingly In case the IP KVM switch is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured the Remote Console is very unlikely to be able to establish the desired 19 77 KVM over IP Module connection This is because today s web proxies are not capable of relaying the RFB protocol In case of problems please consult your network administrator in order to provide an appropriate networking environment 5 4 Main Window Starting the Remote Console opens an additional window It displays the screen content of your host system The Remote Console will behave exactly in the same way as if you were
64. ome Microsoft Internet Explorer Fle Edt View Favorites Tool Help Ow O 220 Pa Jero O 2 2 Es ess El http 60 248 192 236 home asp Google G sh O Eoboded F check S Aehouink IP auto configuration None IP address 60 248 192 236 Subnet mask 255 255 255 240 Gateway IP address 60 248 192 225 Primary DNS server IP address Secondary DNS server IP address Remote Console amp HTTPS port Default 443 HTTP port Default 80 TELNET port Default 23 Bandwidth Limit kbit s O Enable TELNET access E Disable Setup Protocol A A Pan Poe eee ER A NSERIES LAN interface speed Autodetect LAN interface duplex mode Autodetect Apply Error on page O Internet Figure 6 24 Network Settings Warning The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4 1 Warning Changing the network settings of the IP KVM switch might result in losing connection to it In case you change the settings remotely make sure that all the values are correct and you still have an option to access the IP KVM switch IP auto configuration With this option you can control if the IP KVM switch should fetch its network settings from a DHCP or BOOTP server For DHCP select dhcp and for BOOTP select bootp accordingly If you choose none then IP auto configuration is disabled 52 77
65. one automatically 63 77 KVM over IP Module Warning If the reset button on the HTML frontend is used to restart the IP KVM switch all logging information is saved permanently and is available after the IP KVM switch has been started If the IP KVM switch loses power or a hard reset is performed all logging data will be lost To avoid this use one of the following log methods NFS Logging enabled Define a NFS server where a directory or a static link have to be exported to write all logging data to a file that is located there To write logging data from more than one IP KVM switch devices to only one NFS share you have to define a file name that is unique for each device When you change the NFS settings and press the button Apply the NFS share will be mounted immediately That means the NFS share and the NFS server must be filled with valid sources or you will get an error message SMTP Logging enabled With this option the IP KVM switch is able to send Emails to an address given by the Email address text field in the Event Log Settings These mails contain the same description strings as the internal log file and the mail subject is filled with the event group of the occurred log event In order to use this log destination you have to specify a SMTP server that has to be reachable from the IP KVM switch device and that needs no authentication at all lt serverip gt lt port gt SNMP Logging enabled If
66. onfiguration None D IP address Subnet mask Gateway Authentication Super User login Super User password El New Super User password New password confirm Wireless LAN Gonnguratiaon Wireless EWESSD Enable WEP encryption WEEN WEP Key Query Device Setup Device Cancel Help Status Ready 2 Setup fixed IP a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Click Setup Device If super login was authenticated it ll show Successfully configured device Otherwise it ll show Permission Denied 2 Device Setup 1 1 0 Device Enable WLAN Configuration WLAN Devices only Information Authentication Super User password New Super User password New password confirm Device MAC address 00 00 5D 01 64 AE Refresh Devices Device Type ie KYM Super User login super UL Successfully configured device Network Configuration IP auto configuration None DHCP BOOTP IP address 192 168 123 220 Subnet mask 222 299 255 0 Gateway 192 168 123 1 pis Enable WEP encryption Query Device Setup Device OK Cancel Help Status Ready 5 77 KVM over IP Module Install JVM on Client system IP KVM switch
67. r IP Module F Cable diagrams VGA Cable HDB15 pin Male to Male USB 2 0 Cable USB A B cable CAT5 5E 6 Straight Through UTP STP Cable 8P8C NN 8 llas 77 77
68. r the specified file image and its location click on the button Set The specified image file is supposed to be accessible from the IP KVM switch The information above has to be given from the point of view of the IP KVM switch It is important to specify correct IP addresses and device names Otherwise IP KVM switch may not be able to access the referenced image file Furthermore the specified share has to be configured correctly Therefore administrative permissions are required As a regular user you may not have these permissions You should either login as a system administrator or as root on UNIX systems or ask your system administrator for help to complete this task Windows 2000 XP Open the Explorer navigate to the directory or share and press the right mouse button to open the context menu 34 77 KVM over IP Module Figure 6 10 Explorer context menu Select Sharing to open the configuration dialog Figure 6 11 Share configuration dialog Adjust the settings for the selected directory e Activate the selected directory as a share Select Sharing this folder e Choose an appropriate name for the share You may also add a short description for this folder input field Comment e If necessary adjust the permissions button permissions e Click OK to set the options for this share UNIX and UNIX like OS Sun Solaris and Linux If you like to access the share
69. rk connection is working in general ping the IP address of IP KVM switch If not check network hardware Is IP KVM switch powered on Check whether the IP address of IP KVM switch and all other IP related settings are correct Also verify that all the IP infrastructure of your LAN like routers etc is correctly configured Without a ping functioning IP KVM switch can t work either Special key combinations e g ALT F2 ALT F3 are intercepted by the console system and not transmitted to the host You have to define a so called Button Key This can be done in the Remote Console settings In the browser the IP KVM switch pages are inconsistent or chaotic Make sure your browser cache settings are feasible Especially make sure the cache settings are not set to something like never check for newer pages Otherwise IP KVM switch pages may be loaded from your browser cache and not from the card Windows XP doesn t awake from standby mode This is possibly a Windows XP problem Try not to move the mouse while XP goes in standby mode Can t upload the signed certificate in MacOS X If an internal error occurs while uploading the signed certificate either change the 69 77 KVM over IP Module extension of the file to txt or add a file helper using the Internet Explorer preferences for this type of file Make sure that the encoding is plain text and the checkbox use for outgoing is checked Another possibility is to use a Mozil
70. rmware of the IP KVM switch can be updated remotely in order to install new functionality or special features A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site If the firmware file is compressed file suffix zip then you must unzip it before you can proceed Under the Windows operating system you may use WinZip from http www winzip com for decompression Other operating systems might provide a program called unzip Before you can start updating the firmware of your IP KVM switch the new uncompressed firmware file has to be accessible on the system that you use for connecting to the IP KVM switch Updating the firmware is a three stage process e Firstly the new firmware file is uploaded onto the IP KVM switch In order to do that you need to select the file on your local system using the button Browse of the Upload Firmware panel Once the firmware file has been uploaded it is checked whether it is a valid firmware file and whether there were any transmission errors In case of any error the Upload Firmware function will be aborted Secondly if everything went well you see the Update Firmware panel The panel shows you the version number of the currently running firmware and the version number of the uploaded firmware Pressing the button Update will store the new version and substitute the old one completely 67 77 KVM over IP Module War
71. s the Secure Socket Layer SSL protocol for any encrypted network traffic between itself and a connected client During the connection establishment the IP KVM switch has to expose its identity to a client using a cryptographic certificate The default certificate comes with IP KVM device upon delivery is for testing purpose only System administrator should not rely on this default certificate as the secured global access mechanism through Internet However it is possible to generate and install a new base64 X 509 certificate that is unique for a particular IP KVM switch In order to do that the IP KVM switch is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification authority verifies that you are the person who you claim you are and signs and issues a SSL certificate to you The following steps are necessary to create and install a SSL certificate for the IP KVM switch e Create a SSL Certificate Signing Request using the panel shown in Figure 6 28 You need to fill out a number of fields that are explained below Once this is done click on the button Create which will initiate the Certificate Signing Request generation The CSR can be downloaded to your administration machine with the Download CSR button see Figure 6 29 e Send the saved CSR string to a CA for certification You will get the new certificate from
72. sitting locally in front of the screen of your remote system That means keyboard and mouse can be used in the usual way However be aware of the fact that the remote system will react to keyboard and mouse actions with a slight delay The delay depends on the bandwidth of the link to which you use to connect to the IP KVM switch With respect to the keyboard the very exact remote representation might lead to some confusion as your local keyboard changes its keyboard layout according to the remote host system If you use a German administration system and your host system uses a US English keyboard layout for instance special keys on the German keyboard will not work as expected Instead the keys will result in their US English counterpart You can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one The Remote Console window always tries to show the remote screen with its optimal size That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote screen has been changed However you can always resize the Remote Console window in your local window system as usual Warning In difference to the remote host system the Remote Console window on your local window system is just one window among others In order to make keyboard and mouse work your Remote Console window must have the local input focus 5 4 1 Remot
73. t button is disabled and the Disconnect button is enabled On an error the status line shows the error message The drive redirection software tries to lock the local drive before it is redirected That means that it tries to prevent the local operating system from accessing the drive as long as it is redirected This may also fail especially if a file on the drive is currently open In the case of a locking failure you will be prompted if you want to establish the connection anyhow This should not be a serious problem when the note above is respected If the write support is enabled a drive which is not locked might be damaged by the Drive Redirection With the Disconnect button a connection via Drive Redirection connection is stopped Exit Hide If the Exit button is pressed the Drive Redirection software is closed If a Drive Redirection connection is active the connection will be closed before the application terminates Using the Hide to Tray button the application is hidden but not terminated completely That means that an active connection will be kept active until it is closed explicitly You can access the software by its tray icon The tray icon also shows whether a connection is established or not A double click on the icon shows the application window or with a right click you may access a small menu Show Dialog a a Exit 42 77 KVM over IP Module Virtual Media Options O Disable USB Mass Storage if no
74. the standard access over the built in Ethernet adapter The modem needs to be connected to the serial interface of the IP KVM switch Logically connecting to the IP KVM switch using a telephone line means nothing else than building up a dedicated point to point connection from your console computer to the IP KVM switch In other words the IP KVM switch acts as an Internet Service Provider ISP to which you can dial in The connection is established using the Point to Point Protocol PPP Before you connect to the IP KVM switch make sure to configure your console computer accordingly For instance on Windows based operating systems you can configure a dial up network connection which defaults to the right settings like PPP The Modem Settings panel allows you to configure the remote access to the IP KVM switch using a modem The meaning of each parameter will be described below The modem settings are part of the serial settings panel 60 77 KVM over IP Module Serial line speed The speed the IP KVM switch is communicating with the modem Most of all modems available today will support the default value of 115200 bps In case you are using an old modem and discovering problems try to lower this speed Modem Init String The initialization string used by the IP KVM switch to initialize the modem The default value will work with all modern standard modems directly connected to a telephone line In case you have a special modem or the
75. these three steps the used for identifying the card to its clients IP KVM switch has its own certificate that is case you deleted it by mistake described above Warning If you destroy the CSR on the IP KVM switch there is no way to get it back In you have to repeat the three steps as Common name This is the network name of the IP KVM switch once it is installed in the user s network usually the fully qualified domain name It is identical to the name that is used to access the IP KVM switch w 58 ith a web browser without the http prefix 177 KVM over IP Module In case the name given here and the actual network name differ the browser will pop up a security warning when the IP KVM switch is accessed using HTTPS Organizational unit This field is used for specifying to which department within an organization the IP KVM switch belongs Organization The name of the organization to which the IP KVM switch belongs Locality City The city where the organization is located State Province The state or province where the organization is located Country ISO code The country where the organization is located This is the two letter ISO code e g DE for Germany or US for the USA Note the country code has to be entered in CAPITAL LETTERS Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate e g revocation of
76. ull quality video snippets Therefore a high amount of bandwidth is required to ensure the quality of the video picture 10 x 18 gt Options Monitor Only Exclusive Access CBE Eia 3 Scaling Mouse Handling Local Cursor gt Video Settings Refresh Video Soft Keyboard gt Local Keyboard gt Hotkeys Compression Video Optimized Color depth gt v 0 none 1 fastest 2 3 4 ai 6 7 8 9 best Figure 5 14 Encoding Compression Color Depth set the desired color depth You may select between 8 or 16 bit 27 77 KVM over IP Module for Video Optimized compression level 0 or between 1 and 8 bit for compression level 1 to 9 The higher the color depth the more video information has to be captured and to be transferred Figure 5 14 Encoding Color depth Note If displaying motion pictures on a connection with low speed you may achieve an improvement regarding the video transfer rate by lowering the color depth and disabling the option Video Optimized As a general result the data rate is reduced less bits per color Furthermore the OPMA module will not have to do any video compression In total this will lead to less transfer time of the motion picture 5 4 2 Remote Console Status Line Status line Shows both console and the connection state The size of the remote screen is displayed Figure 5 15 was taken from a Remote Console with a resolution of 800x
77. ur mouse pointer into the upper left corner of the applet screen and move it slightly forth and back Thus the mouse will be resynchronized If re synchronizing fails disable the mouse acceleration and repeat the procedure 4 2 5 Single and Double Mouse Mode The information above applies to the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized The IP KVM switch also features another mode the Single Mouse Mode where only the remote mouse pointer is visible Activate this mode in the open Remote Console and click into the window area The local mouse pointer will be hidden and the remote one can be controlled directly To leave this mode it is necessary to define a mouse hotkey in the Remote Console Settings Panel Press this key to free the captured local mouse pointer 4 2 6 Recommended Mouse Settings For the different operating systems we can give the following advice MS Windows 2000 2003 Professional and Server and XP all versions In general we recommend the usage of a mouse via USB Choose USB without Mouse Sync For a PS 2 mouse choose Auto Mouse Speed For XP disable the option enhance pointer precision in the Control Panel SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1 1 no acceleration As an alternative you may also use the Single Mouse Mode MAC OS X We recommend using the Single Mouse Mode 4 2 7
78. ure 6 23 Video Settings Miscellaneous Video Settings Noise filter This option defines how the IP KVM switch reacts to small changes in the video input signal Turning on the noise filter can help reduce video flickering that is often caused by distortions as well as lowering unnecessary bandwidth consumption A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a constant amount of network traffic even if the display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Force Composite Sync Required for Sun Computers When connecting the device directly to legacy Sun computer with composite sync as the video output it may be possible that IP KVM don t recognize the composite sync automatically To support signal transmission from a Sun machine enable this option If not enabled the picture of the remote console will not be visible To set the options click on the button Apply 51 77 KVM over IP Module 6 6 Device Settings 6 6 1 Network The Network Settings panel as shown in Figure 6 24 allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect 3 H
79. us hardware failure has occurred See table 2 1 Type of failure Detected by Hard disk failure Console screen CMOS set up information Power cable detached power supply Server remains in power off state after power failure on command has been given CPU Controller main board failure Power supply is on but there is no video output CPU fan failure By server specific management software RAM failure Boot Sequence on boot console Table 2 1 Host system failures and how they are detected 9 77 KVM over IP Module 4 Configuration 4 1 Initial Configuration If DHCP mode is enabled IP auto configuration DHCP the IP KVM switch will try to contact a DHCP server in the subnet to which it is physically connected If a DHCP server is found it may provide a valid IP address gateway address and net mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the IP KVM switch You can find the MAC address labeled on the bottom side of the metal housing If DHCP mode is disabled IP auto configuration None the factory default IP settings are as below IP address 192 168 1 22 Subnet mask 255 255 255 0 Default Gateway None Table 4 1 Initial Network Configurations IP KVM switch Setup Tool If this initial configuration does not meet your
80. utomatically However in order to make the installation possible you still need to answer the according dialogs with yes The download volume is around 11 Mbytes The advantage of downloading Sun s JVM lays in providing a stable and identical Java Virtual Machine across different platforms The Remote Console software is optimized for this JVM versions and offers wider range of functionality when run in SUN s JVM Please make sure that you are installing Sun JVM 1 4 2 or above to your client system Miscellaneous Remote Console Settings Start in Monitor Mode Sets the initial value for the monitor mode By default the monitor mode is off In case you switch it on the Remote Console window will be started in a read only mode 47 77 KVM over IP Module Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off Mouse hotkey Allows to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console or is used to leave the single mouse mode Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be generated locally The reason for this might be a missing key or the fact that the local operating system of the Remote Co
81. ver TCP SNMP trap reception port 1024 SNMP over TCP SNMP source port 443 RFB over TCP Remote Keyboard and Mouse data 75 77 E Bandwidth Consumption KVM over IP Module The preconfigured network speed selection simply results in a different Compression and Color Depth configuration in order to match the different bandwidth limitations of the network type UMTS ISDN etc The following suggested network bandwidth planning table for IP KVM installation is from the test results with 3D Labyrinth screen saver at Resolution 800x600 the worst case consuming the highest network bandwidth Compression Color Used Comment Depth Bandwidth Video Optimized Video Optimized 8 bit 3 0 3 3 MB s uncompressed synchronized video data most bandwidth needed Video Optimized Video Optimized 16 bit 4 3 5 0 MB s uncompressed synchronized video high color data most bandwidth needed LAN high color O no compression 16 bit 1 0 1 3 MB s uncompressed video data LAN O no compression 8 bit 500 700 kb s uncompressed video data DSL 2 8 bit 110 140 kb s slower video because of compression UMTS 4 8 bit 80 100 kb s slower video because of compression ISDN 128k 6 4 bit 20 30kb s 16 colors ISDN Modem 7 2 bit 13 17kb s gray scale V 90 GPRS HSCSD 8 2 bit 5 7kb s gray scale GSM Modem 9 best compression 1 bit 1 3kb s black amp white video 76 77 KVM ove
82. witch that is provided by the Dynamic DNS Server use the whole name including the domain e g testserver dyndns org not just the actual hostname Username You have registered this username during your manual registration with the Dynamic DNS Server Spaces are not allowed in the Nickname Password You have used this password during your manual registration with the Dynamic DNS Server Check time The IP KVM switch registers itself for initiating the IP address of IP KVM switch stored in the Dynamic DNS server at this time Check interval This is the interval for reporting again to the Dynamic DNS server for updating the IP address associated with the Domain Name of the IP KVM switch 55 77 KVM over IP Module Warning The IP KVM switch has its own independent real time clock Make sure the time setting of the IP KVM switch is correct see the Section called Date And Time 6 6 3 Security 3 Home Microsoft Internet Explorer x Fle Edk View Favorites Tool Help r Q O X AQ Osa frr O B G 3 ess E betp 60 248 192 236 home asp Y Bo Unk Google v IG search G gD Broblcked MF check gt Autolink O Force HTTPS for Web access KVM Encryption Of O Try Force Virtual Media Apply User Manageme FRY KVM Settings ee Device Settings o Security intenet Figure 6 27 Device Security Force HTTPS If this option is enabled access to the web front end is only possible usi
83. y mapping of the Soft Keyboard 25 77 KVM over IP Module Options 1 Monitor Only Exclusive Access Readability Filter Scaling 7 Mouse Handling Local Cursor J Chat Window Soft Keyboard I gt Local Keyboard Hotkeys Show Mapping English United States J English United Kingdom 4 German Germany German Switzerland 4 French France Italian Italy J Japanese Japan 4 Spanish Spain 4 Portuguese Portugal 4 Hebrew Israel Russian Russla Finnish Finland 4 Swedish Sweden 4 Norwegian Norway 4 Danish Denmark Figure 5 12 Soft Keyboard Mapping e Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet Normally the applet determines the correct value automatically However depending on your particular JVM and your browser settings this is not always possible A typical example is a German localized system that uses an US English keyboard mapping In this case you have to change the Local Keyboard setting to the right language manually e Hotkeys Opens a list of hotkeys defined before Choose one entry the command will be sent to the host system A confirmation dialog can be added that will be displayed before sending the selected command to the remote host Select OK to execute the command on the remote host Confirmation Do you really want to send Ctri Alt Delete

IP KVM User Manual - Eclipse Rackmount, Inc.

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