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1. application 199 reservation fee payable on application Incentives Brochure KFI Displa Discounted legal fee package available for remortgages Cashback Brochure Wording To The Customer Cashback Control Up to 25 of the original loan can be repaid at any time without penalty Up to 25 of the original loan can be repaid within the early repayment charge period without penalty ERC Brochure Wording To The Customer ERC Control 2 of the balance outstanding until 31 05 2008 CALC3 TERC31 05 2008 ERC 2 Incentives Short Brochure Fees H LC ERC If for instance you wanted to change the initial rate 4 45 click on it and type in the rate you want to change it to Then click Continue and you will be asked to save the change to the product to that customers record Similarly if you change the text then this will be saved too when you click Continue 6 2 Loan Calculator If you need to let the system work out the deposit then you can type in the LTV percentage here and when you click OK it will calculate it for you 6 3 Rate Loading If the rate needs to be loaded then click on Rate Loading then type in the loading e g if the loading is half a percent then 0 5 When you click on OK the monthly costs will have been recalculated on this basis and the rate shown on the screen will reflect the loading 69 6 4 Rate Override If you simply need to change the rate s then click on Rate Override and
2. DR 0 No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes Close BT PersonalDetails1 Applicant 1 Applicant 2 wilson Miss D Sarah Date of Birth DD MMAYYYY Male Female M F F D Marital Status Single 27 Rosewood Drive Add Anytown oe Anyshire emilee Post Code NT 2MN Date Moved to Current Address 10 2000 Home Phone Work Phone Mobile Email Have you been resident in the United Kingdom 7 for more than 3 pears IF No Please Give Details A Is This Factfind Section Com plete lt lt Previous Next gt gt Guck Search Add To Database You will also find that instead of having to remember to print documents the system asks you if you want to print them as you progress through the various stages Alternatively if you choose not to print a Document all you have to do when you do want to print it is click the name of it at the top of the screen and this will give you a drop down menu This has Print Now as an option if you click it you can print it or batch it if you would prefer To progress through the Factfind you complete the details on the screen and then click the Next button to continue To go back a screen click Previous and to go to a specific screen click on its Tab A very helpful feature here is that you can access the Quick Search facility from any of the Factfind pa
3. lt lt Previous Next gt gt This section helps to analyse what cover is required and gives access to the sourcing systems that we have links to If yours is not here then at this stage you could go to them and come back and enter the figures on the next screen Ideal World If you do use the ones we have in place then you can click the button to go straight to them 28 2 2 9 Needs Analysis Mortgage sa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Feces Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents art T Document DO wl infoPack y Facttind w Insurance KFI y Analysis y CstExp y MPD Bagin GE Close p Status 15 03 2006 JV 15 03 2006 415 03 2006 lt H NotPrinted 40104 2006 lt 401 04 2006 lt 40104 2006 JY NotPrinted J NotPrinted 4 NotPrinted JY NotPrinted JL IDE e BS fet be es Budo The Confi e e About your protection needs Mortgage f if vou or vour partner died All figures are based on Monthly Based on a lump sum Applicant 1 Applicant 2 Amount required to redeem the mortgage 100000 Death benefits from existing policies employer 0 0 Difference C 4 B 100000 D If you or your partner became critically ill Mortgage sum outstanding Other income requirements include other liabilities Other funds required How much is already available Critical illness shortfall A B C D How long is
4. and as the name suggests this is where all the main functions can be accessed In the bottom left hand corner is a Status box which records the details of what version you are running when you last downloaded your compliance data when you last updated the mortgage information and so on Everything works from the Main Menu and once you go into any of the items on the menu you will be returned here when you close that section The buttons are 1 Quick Search 2 New Customer 3 Customer Database 4 Repayment Calculator 5 Mortgage Easy Finder 6 Exit 7 Latest Schemes 8 Export Compliance 9 Professional Development 10 Tests 11 Message Board 12 Broadcast Messages Ba 238 Peter Testing Scheme 1849 2 year BBR 2 89 C B LTV 80 Semi Exclusive 119950 UXE File Progress Check List Feces Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents ESSE fst Ofcom OD nov on ier sc ENE Close Save j Status 15403 2006 D 15 03 2006 Li Printed On 15 Mar 2006 Z 15 03 2006 H 1503 2006 1 5 03 2006 15 03 2006 95 03 2006 1503 2006 J Summar Co Che Confirmat Comple j _ View History 9 Re Print Now ID r Fact 2 Year BBR Tracker CB LTY 80 Semi Exclusive DDR 2 89 for 2 vears Reverts to BBR 2 39 for life of loan 599 arrangement fee 1 000 cashback Refund of valuation fee max 490 No higher lending charge payable ERC 6 of the capital repaid in ye
5. 11 This screen takes details of the customers needs regarding adding fees or not It takes their attitude towards products with penalties and any other features they may want if they are in a position to be able to choose The final screen relating to the product selection and research is Select 2 DR 0 No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes Ess Close ProduetSelection2 Personal i In view of what you have had explained to you about the different types of mortgage product which of the following appeals to you the MOST PS sometimes it may be possible to arrange a combination of these products Financial A Your main priorities are as follows Click on Box for YES i Previous w To have the peace of mind of protecting your Mortgage Payments against increases in the interest rate co Fixed Reverting to Tracker Rate Reverting to Standard Variable Rate Lender C NoPreference i C Capped Reverting to Tracker Rate Reverting to Standard Variable Rate NoPreference Property Variable rate mortgage D Discount TVESIGENE Cl Reverting to the Lenders Standard Variable Rate Cl Reverting to Tracker Rate NoPreference Standard Variable Rate Shows All Lender SVRs with NO Initial Rates C Tracker Rate All Tracker Rates that are not Discounted Val are you priorties with re
6. Mortgage Types E Advanced Settings Administrator Iw Faster Client Database Close Help 53 The majority of this screen is used by exception as the title suggests Should you need to use them then it will usually be with our help The sections are gt Basic Settings If you are in a network or larger company the Lender Search String ids the set up for the panel of lenders that are used gt Footer Information this allows test to be added to the footer of the documents you produce in the system gt Location Information This links the Home Buyer Program to various things notably the Document Directory is where you would put the address for where you want any Word documents that you produce to be stored gt Document Information If you are going to use pre printed documents rather than printing from the system every time you tick the document here When you get to the document in the system instead of printing it will remind you that you have your own document and have you given it to them If you click Yes then you will get your tick gt Advanced Settings If you are on a network and want to see all the customer of all the sales people you click this If you are finding that the database is loading slowly then you can click Faster Client Database 1 5 IDD Default Wording Sections 4 amp 5 z Advisor Details General Fixed Costs MetworkLocum Details Advanced DD Default Wording Sections 4
7. Nia Stamp Duty PC 15000 wa WEPI Premium PC m Det LovalSearch Pce el Ves intermediary Fee PC 300000 WA LandReg Poe moo mia Telegraphic Transe 2500 WA Vahation Fee Pu 1600 Total Cost 4 954 50 Total New Mortgage 103 000 00 fk My Documents GN Home Buyer System I GN New Instruction Man 68 PRODUCT DETAILS 395 completion fee deducted from loan on completion and 199 reservation fee payable on application Valuation fee cannot be added to the loan The HLC premium cannot be added to the loan the premium can be paid by 12 monthly instalments over the first year of the mortgage Product Details Lender Stroud amp Swindon Building Society Funded By Stroud amp Swindon Building Society 2yr 4 45 Fixed LTY 90 4 45 fixed until 3105 2008 reverting BBR 0 99 No higher lending charge payable Discounted legal fees available for remortgages 395 completion fee deducted from loan on completion 199 reservation fee payable on application Up to 25 of the original loan can be repaid within the early repayment charge period without penalty ERC 2 of the balance outstanding until 31 05 2008 Interest is calculated monthly Payment holiday is not available This product is portable na BE 239 Sarah Wilson The Accessories menu has a number of useful functions 6 1 Modify Loaded Scheme You need to be on the Cost Det
8. 1751738 20855 88 2094188 1319 09 20856 88 Society Society Chelsea Building Chelsea Buildng BR 2yr465 Fed LTV 95 Fees Free 26905 761 16 189924 1826785 20958 35 2104335 3962 54 2095835 Society Society PMP Post Box Chelsea Buildng l sl 2yr 4 65 Fxd LT 95 Fees Free 2690 5 761 16 189924 1826785 20988 35 2104335 3962 54 20958 35 Society Chelsea Building Chelsea Buildng 425 160 2yr425 Fed LTV 95 34305 73064 89668 1753543 20965 98 2105098 3957 4 20965 98 Society Society Li PMP Post Box Chelsea Building 2yr 4 25 Fxd LTV 95 3430 5 730684 189668 1753548 209065 98 2105098 13967 4 20965298 Society E SE Bulding Yorkshire Buildng le Flexi 2yr 424 Fixed LTV9S 73005 189034 1752127 2096 77 21076 77 3958 15 20966 77 ocdety Society Fecord Mortgages Accord Mortgages 2yr 449 Fxd CB LTV 95 Fee 756 71 190031 1816101 21085 51 3962 66 21086851 fesist PMP Post Box Focord Mortgages mee lee Zur 459 Fed C B LTV 95 Fee 75671 90031 1816101 21085 51 2123641 3962 66 21038651 Des E Se EEE oe PMP Post Box Scottish Widows FT Flexible 2yr 4 60 Fixed LTV90 27855 76425 185728 1834196 21127 46 2116246 3963 04 21127 46 Bank Page 1 08 Now 2005 16 To continue you need to double click the product you have chosen from the Search Results 88 223 Susan Wright Scheme 530 2yr 5 09 Fxd BBR C B LTV 90 115156 ARA File Progress Check List Accessories System Help Network T amp C
9. FixedLTv85 1 228 D 387600 44785 558 20 Premier Mortgage PeBristol amp West Mortg 4 39 6592yr4 39 FixedLTV85 1 228 H 386000 44785 558 20 Connect Mortgage GBristol amp West Morty 4 39 6 592yr4 39 FixedLTV85 1 228 H 388600 44785 558 20 CNS Direct Bristol amp WestMortg 4 39 6 592yr4 39 Fixed LTV85 1 228 D 384100 44785 558 20 Fees Repayment Property Application Income FeesAddedToLoan valuation Table HLC Table p Description Amount Add Main All Incentives Availabilty Redemption Portability PayrnentHolidays Insurance Remortgages ApplicationFee 19500 300 00 Tconvevancing 2390 Yorkshire Building Society Bankruptcy Search 200 Local Search 150 00 Intermediary Fee 3000 00 Flexi 2yr 4 38 Fixed LTV 95 Land Rec 20000 Fixed rate until 29 02 2008 Telegraphic Trans 30 00 195 booking fee payable on application non refundable and 300 payable on completion Valuation F ee 230 00 Deeds Release Fee SCH E Free accident sickness and unemployment cover for 6 months Sealing Fee 5500 Flexible options underpayments and payment holidays available Monthly Payments No higher lending charge payable up to 90 LTY men 4 TTET ERC 3 of the amount repaid if repaid in full or transferred in part or full until 29 02 2008 SVR 22 92 531 01 Overpayments are available without penalty up to 10 i F erdet be hale toil Total Cost of Credit 60 014 66 L Total Amount Pay
10. NoLegalFees NoValuaton NoHLC Title Insurance FT Additional Requirements Non Block Ins f E Portable M No Compulsory l Shared Ownership CHAPS E Wi Existing Lender Distribution Property Type v D intermediaries Only D Availability Search Fee Controls England Force lenders costs not to be added to Ioan amount I Scotland II Force valuations not to be added to loan amount Wales Force HLCs not to be added to loan amount Abort M Nireland Start Search lt lt Previous You can do a final check to ensure that you have the correct search criteria and then click the Next or Start Search button NB if you realise you have forgotten something then click Abort make any changes and then click Start Search again 14 sa 223 Susan Wright Scheme 1078 2yr 4 87 Fxd LTV 95 90026 na File Progress Check List fees Accessories System Help Network T amp C amp Complaints Processes Fest Document IDD Mort Info Factfind Insurance ChkLst Close Save Status 06 01 2006 J 406 01 2006 lt 406 01 2006 lt 4 NotPrinted lt H NotPrinted JL Report Missing Product Right Hand Mouse Click To Select Filter Click Column Name to Sort Totalln List 4249 Search Based All Lenders Lender FundedBy Ratel Rates Name Costs MthPmt Final TotalCost Analysis kloe Universal 467 65902yr487 FxdLTV 95 d n 752 25 87889 4835 00 4835 00 6 59 2yr 4 87 Fxd LTV 95 4835 00 6 49 2yr 5 09 Fxd BBR C B LTV 90 Univers
11. ProductSelection1 In relation to fees that you might pay towards getting your mortgage Valuation Fee This is a fee you pay to the Lender or Do you wish to be charged How would you pay this fee Packager in order to have your property valued No Preference v No Preference Lender s Fee These are fees the lender will charge for setting up the mortgage No Preference v No Preference v Higher Lending Charge HLC This a fee some Lenders No Preference SS No Preference charge on higher loan to value cases Legal Fees These are the fees for carrying out the No Preference m No Preference conveyancing work Y V Would you consider a mortgage that included a penalty period Longest period you are prepared to be tied to years Do want any of the follovving attributes Tohave a flexible or a current account mortgage these have more flexibility and are generally designed with the idea of paying your mortgage off more quickly and saving interest in this way To have cashback larger cashbacks tend only to be linked with the standard variable rate and may even have slight interest rate loading Do you want payment holiday i e for child birth Do you want mortgage that allows Overpayments Do you want mortgage that allows Underpayments I Do you want to include existing loans in your new mortgage Is This Factfind Section Complete lt lt Previous Quick Search Add To Database
12. 03 2006 lt 401 04 2006 J 40104 2006 401 04 2006 lt 40104 2006 J 0104 2006 J 401 04 2006 01 04 2006 lt H NotPrinted DN JDE Fe Summ Cost Det Ir Budge Che ERE Com Anticipated Monthly Mortgage P ents Reset Add to Mortgage Settings Description PRODUCT DETAILS CAPITAL amp INTEREST IntRate Monthly PC Pay on Completion Initially 24 96 Months 4 45 569 59 Add PU Pay Upfront 395 completion fee deducted from loan on Variable Rate 22 92 Years 5 49 627 84 Mort PO Pay on Offer Fee Amount completion and 199 reservation fee payable on i application Total Cost of Credit 84 315 34 A Total Amount Payable 187 315 34 Valuation fee cannot be added to the loan APR 5 5 Variable Application Fee 199 00 i The HLC premium cannot be added to the loan APR 5 5 Variable Conveyancing PCIE 358 50 the premium can be paid by 12 monthly Bankruptcy Search PCE 200 instalments over the first year of the mortgage Stamp Duty PC 1500 00 Ses l LTV 68 67 poral eeh EGE ASOD Deen Lender Stroud amp Swindon Building Society Intermediary Fee PC 3 000 00 Funded By Stroud amp Swindon Building Society Land Reg PC 27000 yr 4 45 Fixed LTV 90 You have not entered any Insurances for this client Telegraphic Trans PC 2500 4 45 fixed until 3105 2008 reverting BBR Ifyou wish to do so please click Enter Insurance Details 0 99 KRUSE SALE 150 00 mr No higher lending charge payable Discoun
13. 2902 2008 195 booking fee payable on application non refundable and 300 payable on completion Free accident sickness and unemployment cover for 6 months Flexible options underpayments and payment holidays available Monthly Payments i i Tenn Years Monthly No higher lending charge payable up to 90 LT nitiall 4 38 441 30 ERC 3 of the amount repaid if repaid in full or transferred in part or full until 29 02 2008 SYR 2292 531 01 Overpayments are available without penalty up to 10 80 014 865 Interest is calculated daily 7160 469 86 Payment holidays available 6 6 Variable The product is portable Borrow Amount 80455 00 TY 80 Free accident sickness and unemployment cover for 6 months 3 10 overpayments alowed per year without penalty There ara oo other im Y IDD KFI Blank Blank Budget Blank Do Sales Add Prospect to i Factfind Planner Insurance Process Now Database start Inbox Microsoft Ou DR D Scheme 1122 Welcome to MSN UK My Documents You can produce an IDD from this screen print a Factfind a Budget Planner Insurance sales process document and most importantly produce as many KFIs as you need NB All KFIs produced in the Quick Search area will carry a warning to the customer explaining that they are given on an illustrative basis only and therefore does not constitute advice being given Also you have the opportunity to save the details either a
14. Blank Documents EB DN Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC Close Save m Status 1503 2006 J 41503 2006 lt 41503 2006 lt H NotPrinted 4 H01042006 440104 2006 lt 40104 2006 4 NotPrinted 4 NotPrinted lt H NotPrinted H NotPrinted DN IDE Fact Su f Cosi insua Budge ib Cer Com Che Income amp Expenditure About Your Income amp Expenditure Income Net monthly salary received into your household IC Total Income 3 Needs Anali kh Outgoings Mortgage amp Rent only include if this will continue Utilities Gas Electric Council Tax Car Tax and Insurance Outstanding Loans Debts Food Clothing Travel Entertainment Other Any increase in outgoings Total Qutgoings B Monthly Disposable Income 4 B How much can you commit to your new mortgage arrangements and associated policies Is your income likely to change in the future lt lt Previous Next gt gt If you have already entered details in the Budget Planner section of the Factfind you can click Auto Populate to bring them through This will calculate the amount of monthly disposable income the customer has available to soend on the insurance products 2 2 2 8 Needs Analysis Family sa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents EF
15. Cost of Credit 84 315 34 Total Amount Payable 187 315 34 APR 5 5 Variable LTV 68 67 You have not entered any Insurances for this client Ifyou wish to do so please click Enter Insurance Details Select Another Product lt lt Previous Next 6 Accessories DR 239 Sarah Wilson File Progress CheckList Fees Missi EP Document Modify Loaded Scheme Close Save Status Loan Calculator 3 Rate Loading IDD Setup Facttind Rate Overrider View Mortgage Information Anticipated Monthly Mortqa Batch Print Repayment Schedule Attached Documentation 5 49 627 84 CAPITAL amp INTEREST Im Initially 24 96 Months Variable Rate 22 92 Years Total Cost of Credit 84 710 34 Total Amount Payable 187 710 34 APR 5 5 Variable LTV 68 67 You have not entered any Insurances for this client Ifyou wish to do so please click Enter Insurance Details Select Another Product lt lt Previous Next Start Inbox Microsoft Out Nia AppicationFes EECHER WA Conveyancing PCE 3seso WA Bankruptcy Search PCR 20 mia Stamp Duty PC 15000 wa MEPL Premium Pc Lama Det Local Search PCR so Intermediary Fee PC 300000 Wa tend Reg eee wool mia Telegraphic Transe s0 WA Vauaton Fee Pu asomo Total Cost 4 559 50 Total New Mortgage 103 000 00 System Help Network T amp C
16. Plus BBR 0 49 Offset LTY 90 Lge Loan 4 99 Flexi Plus BBR 0 49 H P Offset LTV 90 Lge Le 5 09 Flexi Plus BBR 0 59 R M Offset LTY 90 5 09 Flexi Plus BBR 0 59 H P C B Offset LTY 90 6 5 Standard Variable Rate LTY 100 3 74 6 5 3pr Stepped Discount BBR LTV 95 Fee 3 99 6 5 3yr Stepped Fixed LTV 95 lt 500k 4 24 5 25 Flexi Plus mth Disc Offset BBR LTV 90 Fee 4 49 5 25 Flexi Plus Gmth 4 49 Fxd Offset BBR LTV 90 4 54 6 5 2yr BBR 0 04 LTV 90 Fee lt 2500k 4 54 6 5 2yr BBR 0 04 LTV 95 Fee lt 500k 4 54 6 5 2yr BBR 0 04 R M LTY 90 Fee lt 2500k 4 54 6 5 2pr BBR 0 04 LTV 75 Fee lt amp 500k 4 59 6 5 2pr 4 59 Fed LTY 75 gt 500K Special Offer 4 59 6 5 2yr 4 59 Fed BAM LTY 75 gt 2500K Special 4 59 6 5 2pr 4 59 Fed R M LTY 75 lt 2500K Special C 4 59 6 5 2pr 4 59 Fed LTY 75 lt 500K Special Offer 4 69 6 5 2pr 4 69 Fed LTY 90 4 69 6 5 2pr 4 69 Fed R M LTY 90 4 69 6 5 2yr BBR 0 19 H P CAD New Build LTY 90 4 74 6 5 2pr BBR 0 24 RAM LTY 95 Fee lt 500k 4 74 6 5 2yr BBR 0 24 LTV 90 4 74 6 5 2yr BBR 0 24 FTB LTV 97 4 79 6 5 2pr 4 79 Fed H P LTV 90 lt 500k New Buil 4 84 6 5 2pr BBR 0 34 LTY 95 4 84 6 5 2pr 4 84 Fed LTY 75 lt 500K Limited Offer 4 89 6 5 5yr 4 89 Fed LTY 90 4 94 6 5 2pr BBR 0 44 LTV 90 Ex B Moving Home 4 94 6 5 2yr BBR 0 44 R M LTY 90 4 94 6 5 5yr 4 94 Fed R M LTY 90 4 99 6 5 2pr 4 99
17. Robertson CJ Mr Discounted Tracker Mr Initial Tracker CJ Mr Only Tracker Mr Discounted Variable Cl Lender Variable E Rathod Test CJ Miss Sandra Short CJ Mr Jaz Testing E Erian Morgan Cl Paul Duggan CJ Mies Susan Wright E Cl Another Test Miss Susan Testnew LI Mr Test Test Richard n Richard n Richard n Richard An Richard An Richard An Richard An Richard An Richard An Richard An Richard An Richard An Richard n Richard n Richard n Richard n Richard n Richard n Richard n Richard An Richard An Richard An CJ Mr Robin Anothertest Richard n D DI i cl al Di Cancel Start Process Click the box next to the customer you wish to Clone and then click the Start Process button You will be returned to the initial screen and you will see that the word Done will appear in the Status box 59 F w Import Export Clients Please ensure that you Back up HBF6 F mdb before you use this H FG2K can be found on c program files Home buyer system Export Clients to another Home Buyer System on Network Location of Server AA anetc Program FilezXHome Buyer System select folder Export Selection of Cutomers Import Clients from another File that supports Home Buyer System Data Format Location of Server snet c Pragram Files Home Buyer System select a file Import Selection of Cutomers D one Export All Customers to AM If yo
18. S 5 NIA Conveyancing PCIE Mortgage Indemnity Guarantee premium can be added to loan APR 7 2 Variable K Eege Search PCR 200 product Details 1 Lender Bank of Ireland Mortgages Funded By Bank of Ireland Mortgages LTV 66 67 Standard Variable Rate Feesaver LTY 95 oe Feesaver options include a free valuation up to maximum property value of 500k plus 250 cashback No higher lending charge payable You have not entered any Insurances for this client No arrangement fee Ifyou wish to do so please click Enter Insurance Details ERC None Interest is calculated daily The product is portable The response telephone number is 0800 10 90 10 Total Cost 4 955 50 Total New Mortgage 100 000 00 Select Another Product lt lt Previous Ness You need to check the details of the scheme that has been chosen Should you need to make any changes you can do so by using the On column to switch off costs The Add Mort to add costs to the mortgage rather than pay them upfront or use the facilities under Fees option at the top of the screen to change the fees or the Accessories to do such things as modify the details of the mortgage For a full explanation of these facilities please see the Appendix at the end of this User Manual On clicking Next you will be prompted to produce the KFI for the product that you have chosen If you click Yes then you will be asked to confirm th
19. amp Complaints Processes 006 d Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na Print Blank Documents PRODUCT DETAILS 395 completion fee deducted from loan on completion and 199 reservation fee payable on application Valuation fee cannot be added to the loan The HLC premium cannot be added to the loan the premium can be paid by 12 monthly instalments over the first year of the mortgage Product Details Lender Stroud amp Swindon Building Society Funded By Stroud amp Swindon Building Society 2yr 4 45 Fixed LTY 90 4 45 fixed until 3105 2008 reverting BBR 0 99 No higher lending charge payable Discounted legal fees available for remortgages 395 completion fee deducted from loan on completion 199 reservation fee payable on application Up to 25 of the original loan can be repaid within the early repayment charge period without penalty ERC 2 of the balance outstanding until 31 05 2008 Interest is calculated monthly Payment holiday is not available This product is portable na Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC 0104 2006 4 4014 2006 lt 40104 2006 J 4014 2006 4401042006 40104 2006 lt 0104 2006 lt H NotPrinted DN Buck Che ED Com BUudge Reset Add to Mortgage Settings Added to ES Mortgage N A Completion Fee C 395 00 wa appication Fee aso Wa Conveyancing PCE 3seso wa Bankruptcy Search PCR 20
20. compliance officer using our Compliance Officer System This number is used to link you up Export Days you do not need to enter anything here it is automatically generated To the right of that are gt gt BC Commission this is used to help calculate Buildings and Contents insurance commissions owing to you but it is not necessary to enter anything here it is Simply an additional service ASU Commission this is the same as BC but for Accident Sickness and Unemployment cover In the lower section you have gt Click if you give Investment advice regulated by the FSA this is fairly self explanatory and triggers statements in the system regarding giving or seeking advice that only Advisors regulated to give advice on pensions investments savings etc can give Do you advise from a panel of lenders this will automatically tick the box in your IDD if you click it to declare that you work fro a panel Do you recommend mortgages again if you click this it will tick the statement in the IDD to say you do If you leave it unclicked then the assumption is that you do not give advice Are you paid commission from the lender if this is unticked statements will be made saying you do not get paid by the lender Are you an Independent Advisor If you are then click this you may wish to check the FSA s definition of independent before doing so and if you are ina network whether they agree Header Log
21. died prematurely You feel that as you are single and you have some life cover already this is all you need at present Buildings amp Contents You would like me to get quotations for Buildings and Contents for your new home lt lt Previous Next gt gt This gathers information on their attitude on all the various risks that they or their home are at risk to 25 2 2 6 Existing Policies sa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Fees EU Document a Status What existing arrangements do you have in place Lives Assured Minm Death 1 24 Company Name Policy Number Benefit Premium Policy Type Future Purpose g h Legal amp General 15 Level Term 1 Direct Line 23 B amp C E BR BR o I B E BR BR G LL unn III H Ad Include rider benefits deferred periods and review dates in the space below Please provide details of any policies that are going to be altered or cancelled in the space below lt lt Previous Next gt gt If you have completed the Factfind sections for the existing policies this information will have fed through to here If not then you will need to complete it 26 2 2 7 Income and Expenditure DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Gees Accessories System Help Network T amp C amp Complaints Processes Print
22. time to complete Cancel All you need to do is click Run and then follow the instructions on screen 45 9 Industry News To view the Training and Competence area of the system click on Industry News ERR amp Er Print Options EEE Latest News Borrowers show caution in opting fo Brokers continue to fail FSA regulati Charcolonline highlights impact of re Debt test to help consumers avoid c Defagto criticises income protection Equity release market to triple over r First time buyers gain confidence mc FSA begins insurance crackdown FSA mystery shop finds brokers failir FSA reviews promotion of pure prote FSA to review general insurance rec FSSC publishes appropriate exam st Government kicks off procurement Home insurance apathy costs home House prices fall for the sixteenth cc Increased remortgaging sees a drop eege e WELCOME TO HOME BUYER E RAMP call for a level playing field Rental yields hit ks ech C O M P E T E N GC E N EWS ei RICS criticises Government plan for E The cost of servicing mortgages will ei Too many small mortgage firms fail E Training identified as most important 10 Tests To take the T amp C tests click View Tests Then click Check Server for New Tests Compliance Testing System Currently Avalible Tests October 2005 T amp C Test HBS Dummy Test 2 HBS Dummy Test 1 Qu 05 01 31 Qu 05 05 01 July 2005 T amp C Tes
23. to 250000 1 250001 to 500000 3 500001 and over 4 The tax is often misunderstood The tax is payable in full for properties above the price set and none at all payable for properties below it Therefore under the current criteria you would pay 650 on a purchase price of 65000 and nothing on a nronerty bounbt at SEO This is in keeping as are many of the documents the system produces with the FSA requirements relating to Treating Customers Fairly TCF 23 Once this has been completed then by clicking Next you will progress to the Insurance section 2 2 4 Insurance DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na Fie Progress Check List E ml Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst o Status 1503 2006 lt 41503 2006 d 15 03 2008 IL NotPrinted d 0104 2008 I 01 04 2006 d 0104 2008 V NotPrinted lt H NotPrinted lt H NotPrinted ec J p Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents Protecting your home amp family Peace of Mind In an ideal world there would be no need to consider protecting the financial commitments you are about to We would not need to discuss the effects of unemployment long term illness critical illness or death as these would be thing of the past You may consider them to be things that only happen to others A mortgage is long term commitment Unde
24. undecided as to what type of product they want etc we recommend that you use the Quick Search facility to decide this before proceeding further From this point on we are no longer sourcing but preparing the research analysis for products that meet their requirements The Tenure screen takes the details of how long the customer intends to stay at the property Anticipated Length of Tenure This information needs to be taken to ensure such things as a product is not taken out with a penalty that exceeds this period Also the screen takes details of any future plans they may have again to take this in to consideration 10 DR o No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes LZ Close TenureDetails Anticipated length of tenure How long they 8 intend to own the property 5 Required repayment period 25 If you have an existing mortgage will you suffer redemption charges E In respect of your future plans When What You Have Planned DMM Approx Amount Improving EE Moving F Paying off all your loan early Paying off a portion of your loan Is This Facttind Section Complete The next screen is Select 1 88 0 No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes gt
25. 0 4 54 6 5 2yr BBR 0 04 LTV 90 Fee lt 500k 4 54 6 5 2yr BBR 0 04 LTV 95 Fee lt 500k 4 54 6 5 2yr BBR 0 04 R M LTY 90 Fee lt 2500k 4 54 6 5 2yr BBR 0 04 LTV 75 Fee lt 2500k 4 59 6 5 2yr 4 59 Fed LTY 75 gt 500K Special Offer 4 59 6 5 2yr 4 59 Fed A M LTV 75 gt E500K Special C 4 59 6 5 2yr 4 59 Fed A M LTV 75 lt 2500K Special C 4 59 6 5 2yr 4 59 Fed LTY 75 lt 2500K Special Offer 4 69 6 5 2yr 4 69 Fad LTY 90 4 69 6 5 2yr 4 69 Fad A M LTV 90 4 69 6 5 2yr BBR 0 19 HAD C B New Build LTY 90 4 74 6 5 2yr BBR 0 24 R M LTY 95 Fee lt 2500k 4 74 6 5 2yr BBR 0 24 LTV 90 4 74 6 5 2yr BBR 0 24 FTB LTV 97 4 79 6 5 2yr 4 79 Fad HAP LTV 90 lt 500k New Buil 4 84 6 5 2yr BBR 0 34 LTV 95 4 84 6 5 2yr 4 84 Fad LTY 75 lt 2500K Limited Offer 4 89 6 5 5yr 4 89 Fxd LTY 90 4 94 6 5 2yr BBR 0 44 LTY 90 Ex B Moving Home 4 94 6 5 2yr BBR 0 44 RAM LTY 90 4 94 6 5 5yr 4 94 Fed R M LTY 90 4 99 6 5 2yr 4 99 Fad LTY 95 4 99 6 5 2yr BBR 0 49 LTV 90 4 99 6 5 2yr BBR 0 49 FTB C B LTY 97 4 99 6 5 3yr 1 51 Discount BTL LTV 75 5 04 6 5 2yr 5 04 Fxd LTY 90 5 04 6 5 2yr BBR 0 54 LTY 95 Ex B Moving Home 5 04 6 5 5yr 5 04 Fad LTV 95 5 04 6 5 5yr 5 04 Fed LTV 90 Edit Mortgage INFORMATION Initial Rate of 4 54 for 2 year s Reverting to Rate of 6 5 2 year BBR 0 04 LTY 90 lt 500k Bank of Engl
26. 00 Select Another Product lt lt Previous Next 64 5 1 On Column As shown on the screenshot of the Cost details screen you can switch costs off if you need to When you first arrive at this screen all the items in the list will have Yes in the On Column If you wish to turn off the cost click Yes which will turn it to No and turn it red It does not remove the cost altogether otherwise you would have no record of what you had done DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Fees Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents Ess Eil Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC Close p Status 0104 2006 J41503 2006 lt 415 03 2006 lt H01042006 H01042006 440104 2006 J 401 04 2006 401 04 2006 lt 401 04 2006 4401 04 2006 NotPrinted a IDE i st Si mr Cost Detail n Budge a Che Con f Cor Anticipated Monthly Mortgage D ents Description PRODUCT DETAILS Gelee MaE Geng ie Eh 395 completion fee deducted from loan on completion and Variable Rate 22 92 Years 5 49 609 56 Fee Amount 199 reservation fee payable on application Total Cost of Credit ESA 971 75 imati Valuation fee cannot be added to the loan Total Amount Payable 184 871 75 f i The HLC premium cannot be added to the loan the premium APR 5 8 Variable can be paid by 1
27. 0000 7500 L Insurer Name Needs Analyst N eed Analy Comments Record why the sum assured and term have been recommended and the reason for single or joint policies reason for Guaranteed or Reviewable Critical Illness cover If you wish you may select from the paragraphs below or enter your own and save on the first empty selection Previous Save Include Eiis Fans Lunar To protect your home and contents Mortgage cost for your new home Protection for your home amp family Total for Mortgage and Protection This solution does does not utilises your existing contracts policies If policies are not being used or are being cancelled please record the reasons below Includes waiver of premium benefit this is intended to protect the premium if you are unable to work due to long term sickness or disability for more than 6 months lt lt Previous Next gt gt In here you would complete the details of costs of taking out cover to fully meet all the risks You can click on each of the Tabs relating to the insurances you are recommending for your customer There are 2 large text boxes on each Tab The top one allows you to enter your comments and this is the text that will go into the final document you provide to the customer The box below allows you to enter text that you can save to use with subsequent customers If you type the text and then click the Save button it will be saved to be available for all subseq
28. 05 1 2005 4054172005 0511 2005 lt 40541 2005 44054172005 J 4051 1 2005 4054 1 2005 lt H NotPrinted DN Return to Main Menu ET SS SS Ee 8 Kee Setup Fa Fi ast Detail ER Budget LER Confirmat Com P i r LOSI is pudg i LI pur a Anticipated Monthly Mortgage P ents Reset Add to Mortgage Settings a PRODUCT DETAILS CAPITAL amp INTEREST IntRate Monthly ENE Initially 26 04 Months 3 89 711 57 ze PU Pay Upfront F e Amount The arrangement fee can be added to the loan Variable Rate 22 83 Years 6 49 904 21 E Estimation PR Pay on Redemption The valuation fee cannot be added to the loan Total Cost of Credit 130 654 39 Det Lenders Fee 1 499 00 i an wh Total Amount Payable 267 153 39 ZZ The Mortgage Indemnity Guarantee premium vill Dei Conveyancing PCE 35850 be added to maximum of 97 5 for products APR 6 2 Variable NA Berkrutoy Search pcey ao a Wa Stamp buty ec 150000 Preduets available to 20 Wa LocalSearch Pce asooo product Details Det intermediary Fee PU 30000 Lender BM Solutions LTV 80 00 Wa LendReapcey oo Funded By BM Soltions Ms Telegraphic Trans PC soj TI 2 PA BER ET DD You have not entered any Insurances for this client Nia Valuation Fee eu 1 35000 Followed by BBR 1 99 for life If you wish to do so please click Enter Insurance Details No higher lending charge payable 1 499 arrangement fee ERC 5 of amount repaid until 0
29. 1 01 2008 Interest is calculated daily Payment holidays are not available with this Total New Mortgage 136 499 00 Product is portable Select Another Product lt lt Previous Next gt gt t St att BE 208 Wilson Sarah ii Inbox Microsoft Out tal Home Buyer Update2 14 Conclusion of The Overview Much time and effort has gone into the building of the Home Buyer System So much of the system has been produced in collaboration with our customers After all it is your system and it will be as good as you want it to be We therefore always welcome your feedback it is often the only way things get to be the way you want and need them If you need any help with the system as always please do not hesitate to contact us We look forward to working with you and to continually provide you with the tools you need to have a successful prosperous business 49 APPENDIX 1 Setting Up or Altering Your System When you go into your system for the first time you will be taken through the set up Screens This area allows you to enter details that will be used in various situations as you use the system allowing it to auto populate or calculate for you 8 Advisor Details General Fixed Costs MetworkLocum Details Advanced IDD Default Wording Sections 4 amp 5 Inaurance Access Codes Mame ichard Anglizs Bg GE 0 Company Home Buyer Systems Ltd CCL Mo Pe D Commission Address Compliance
30. 1 2005 4081 2005 4081 2005 lt H NotPrinted NotPrinted lt H NotPrinted NotPrinted J Click Here to Select and Include Products in Search Results Customer Details Employment Status Credit Status Appi App2 Employed D None Ages 31 Main Requirements Initial Term Years T Variable M Discounted VW Fixed Capped 7 Tracker Min 2 Max 2 Other Requirements Flexible Cash Back jw No Stepped M CurrentAccount New Build M Self Cert Offset ERC Penalities Fees No Penalty jw Penalty until end of initial No Fees NoLegalFees NoValuaton NoHPLF Additional Requirements Portable No Compulsory Shared Ownership Use Salary To Source Products Existing Lender Distribution Property Type el el intermediaries Only D Availability Search Fee Controls England Iw Force lenders costs not to be added to loan amount Scotland Iw Force valuations not to be added to loan amount i Wales Iw Force HLCs not to be added to loan amount Abort M Nireland Start Search lt lt Previous To do this you go back to the Criteria screen and click the Click Here to Select and Include Products in Search Results Then double click on the word Lenders then on the lender you want This will bring up the product range for the lender All you need to do is click the box next to the product you want to include in the research so that a tick appears in the box You can do this for a single product or several pr
31. 2 monthly instalments over the first vear of the ADR bt Matti mortgage ae ae amp Swindon Building Society LTV 66 67 Funded By Stroud amp Swindon Building Society 2yr 4 45 Fixed LTV 90 4 45 fixed until 31 05 2008 reverting BBR 0 99 You have not entered any Insurances for this client No higher lending charge payable If you wish to do so please click Enter Insurance Details Discounted legal fees available for remortgages Lem 395 completion fee deducted from loan on completion 199 reservation fee payable on application Upto 25 of the original loan can be repaid within the early repayment charge period without penalty ERC 2 of the balance outstanding until 31 05 2008 Total Cost 5 559 50 Interest is calculated monthly Total New Mortgage 100 000 00 Payment holiday is not available Select Another Product This product is portable na lt lt Previous Next 5 2 Add Mort If you need to add a cost to the mortgage you can do so by clicking the cost in the Add Mort column When you click it the cost is moved into the Added to Mortgage column 65 sa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Fees Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents Ea FY DN D Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC Close p Status 01 04 2006 4 H1503 2006 415
32. 4 Fad LTV 95 C 4 94 6 5 2yr BBR 0 44 R M LTV 75 O 4 94 6 5 2yr BBR 0 44 LTV 75 Ex B Mo O 4 99 6 5 2yr BBR 0 49 LTV 75 C 4 99 6 5 2yr BBR 0 49 FTB New Build C IO oo Sur 4 99 Fad LTV 75 IO oo Su 1 51 Discount BTL LTY 75 O 5 04 6 5 2yr BBR 0 54 LTV 95 Ex B Mo O 5 04 6 5 5yr 5 04 Fad LTV 95 O 5 04 6 5 5yr 5 04 Fad LTV 75 C 5 04 6 5 2yr BBR 0 54 BIM LTV 95 gt Edit Mortgage Search For Products You will now see that the product s that you have selected show at the bottom of the screen BR 223 Wright Susan Scheme 1078 2yr 4 87 Fxd LTV 95 90026 na You Have 12 Days Before you need to Export Your work to your Complianc PENG Fie Progress Check List A INFORMATION Reverting to Rate of 4 99 Flexible Plus BBR 0 49 Offset RIM LTY 90 Remortgage only No higher lending charge payable 599 arrangement fee payable Flexible from day 1 underpayments overpayments payment holidays and an available funds facility Flexible Plus Mortgage has the added benefit of a separate savings acility Offsetting these savings against your mortgage will auto matically reduce the amount of interest charged on your mortgage balance and help you to pay off your mortgage early Remortgage Solution Free valuation for mortgage purposes max 1100 Free legals or if own solicitor used 250 cashback payable upon completion ERC A charge equivalent to the amount paid in
33. 415 03 2006 lt 415 03 2006 lt 415 03 2006 15 03 2006 lt 415 03 2006 lt 02 04 2006 it IDD Setup Factfind Summar Cost Details gt Insurance Budget Check List a Confirmat Cormpletior FactFind Please Click on a line to enter notes You MUST enter notes against the RED lines EI Sir BOR Tracker CA LTV 80 Semi XCUSIVE s Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents BBR 2 89 for 2 years Reverts to BBR 2 39 for life of loan 599 arrangement fee 1 000 cashback Refund of valuation fee max 490 No higher lending charge payable ERC 6 of the capital repaid in year 1 5 in year 2 then 4 in year 3 Anticipated Tenure CRITERIA CC Is Repayment Period Maximum 10 000 Early Redemption Charge cag ROSCH e A aximum 6 months in the la months NE BANKRUPTCY Already know which Mortgage Product you require Discharged You know which specific Repayment Method you require IMPORTANT You must make your Comments on the Details of this Case Highlighted above as a minimum to document the Suitability of your Recommendations Please Enter Your Notes in Box Below Additional Notes Relevant to Confirmation Save your note to your Product Confirmation System Suggestions Next Save Include Populate with previous notes lt lt Previous Next gt gt Preview ___ Populate with previous notes 36 2 7 Progress Checklist To complete the sales process
34. 50 Secondary Employment Take home pay Investment and Other income NET MONTHLY INCOME 2650 2650 EXPENDITURE Mortgage Payment Rent 609 Endowment Life Insurance Premium Critical Illness Permanent Health Insurance Building Contents Insurance Payment Protection ASU Shared Ownership Rent Ground Rent Service Charge Repairs TOTAL MONTHLY HOUSING COSTS Council Tax Water Rates Electricity Gas Oil etc Telephone T Rental Licence TOTAL MONTHLY UTILITY COSTS Food Clothina Hairdressina E ET MONTHLY INCOME 2 650 00 OTAL MONTHLY EXPENDITURE f 000 Load Credit CESS DEFICIT OF INCOME OVER EXPENDITURE 2 650 00 f ET MONTHLY INCOME 2 650 00 Load Salary OTAL MONTHLY EXPENDITURE 609 00 XCESS DEFICIT OF INCOME OVER EXPENDITURE 2 041 00 Auto Populate lt lt Previous When you click Next you will be prompted to print the Budget Planner After you have done that and clicked Next you will move to the Notes screen 2 4 Notes This will show any notes you have made by clicking the Notes button at the top left of the screen or that you wish to add at this stage When you then click Next you will move on to the Checklist 33 2 5 Checklist DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List es Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents EE Ej Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC Close p Statu
35. 7 4 until 0103 2008 nitiall 5 09 770 12 Interest is calculated daily SYR 22 83 6 49 873 18 Payment holidays are not available with this product Total Cost of Credit 713212907 Product is portable Total Amount Payable 262 824 07 APR 6 7 Variable o ollrisic ls lela lels Izeg 210 3 ja 3 2 ST Ia kal alayla g DEE eg 5 gt Borrow Amount 130695 00 lt lt Previous Then having done this you will have progressed to the Cost Details screen as shown 17 DR 239 Sarah Wilson Scheme 4503 Standard Feesaver LTV 95 27590 ET6 Fie Progress Check List Fees Accessories System Help Network T amp C amp Complaints Processes Ess Eg Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Close p Status 1503 2006 415 03 2006 lt 41503 2006 JY NotPrinted lt H NotPrinted J NotPrinted JY NotPrinted lt H NotPrinted lt H NotPrinted lt H NotPrinted H NotPrinted J IDD Setup g Factlind Summam 3 Cost Details Insurance Budget Hanner Check Lis Confirmnatia Completior Anticipated Monthly Mortgage P ents Reset Add to Mortgage Settings Description PRODUCT DETAILS CAPITAL amp INTEREST IntRate Monthly PC Pay on Completion Variable Rate 25 Years 6 59 680 13 Add PU Pay Upfront Not applicable Mort PO Pay on Offer Total Cost of Credit 107 264 75 PR Pay at Redemption Valuation fee cannot be added to loan Total Amount Payable 207 264 75 E Estimation
36. ERC 4 of the initial advance until 01 01 2008 nitiall Annual capital repayments of up to 10 of balance allowed without charge SYR Interest is calculated daily Total Cost of Credit This product is portable If a new mortgage is arranged by the Society the fixed rate may be transferred on the same Total Amount Payable terms and conditions without penalty Any additional borrowing vill be at the Societys variable rate R Borrow Amount 130495 00 When the results come up on the screen you can check the details in the bottom right hand corner If you cannot find a product that you had expected to see come up firstly you can click the Rejected Tab and find out from there Also and as well as this you can Add products to the search To learn how to do this please go to the Appendix area at the end of this guide where you will be shown the procedure to follow You can then select the product that you will be recommending by double clicking it When you have done this you move on to the proof of research module which will come up when you click Next As you can see below it puts SEL meaning Selected next to the product you have chosen 15 8 i Show Totals Control Please enter ih your own words why this product was chosen E Ar Abus Term 5 GOEN This product as of now wll cost the least over the 2 year term you Clients prefered descrphon of cheapest wanted and there will be no penalty at the end of
37. Exp MPD EES SE PC Close Save Dall Status 15 03 2006 lt 15 03 2006 415 03 2006 lt 4 NotPrinted 4 NotPrinted lt H NotPrinted lt H NotPrinted JY NotPrinted H NotPrinted lt H NotPrinted JY NotPrinted DN IDL Fa Surin Cost In Budge Chi Confir EE LNE i Lor Anticipated Monthly Mortgage P ents Reset Add to Mortgage Settings PRODUCT DETAILS CAPITAL amp INTEREST IntRate Monthly Variable Rate 25 Years 6 59 680 13 Not applicable Total Cost of Credit 107 264 75 i Valuation fee cannot be added to loan Total Amount Payable 207 264 75 Mort i i ze dtol Nia Conveyancing PCIE Mortgage Indemnity Guarantee premium can be added to loan APR 7 2 Variable Bankruptcy Search PCE Product Details Stamp Duty PC 4 500 00 Lender Bank of Ireland Mortgages Local Search PC E 45 00 Funded By Bank of Ireland Mortgages LTV 66 67 Intermediary Fee PU 3 000 00 Standard Variable Rate Feesaver LTY 95 Ee Land Reg PCIE 70 00 Feesaver options include a free valuation up to maximum gi s property value of 500k plus 250 cashback Telegraphic Trans PC 30 00 No higher lending charge payable You have not entered any Insurances for this client Cashback PC 250 00 No arrangement fee Ifyou wish to do so please click Enter Insurance Details ERC None Interest is calculated daily The product is portable The response telephone number is 0800 10 90 10 Total Cost 4 955 50 Total New Mortgage 100 000
38. Fxd LTY 95 4 99 6 5 2yr BBR 0 49 LTV 90 4 99 6 5 2yr BBR 0 49 FTB C B LTV 97 4 99 6 5 3yr 1 51 Discount BTL LTY 75 5 04 6 5 2yr 5 04 Fxd LTY 90 5 04 6 5 2yr BBR 0 54 LTV 95 Ex B Moving Home 5 04 6 5 5yr 5 04 Fad LTV 95 5 04 6 5 5yr 5 04 Fxd LTV 90 Display as New Web Page Help me decide Other option Show me my savings options gt Interest rates Show me my borrowing options gt Apply now 2 Bestbuys View our guides and online tools y Loans 8 i Y Best Buy My Ab bey Home Gating banking sl AN EON Get started ranet Abbey Business z Insurance Save up to 15 About Abbey How do I Learn about online security e The Jow rate loan from Abbey Instant Access IS 6 1 APR ftypical 3 oa with i on loans from 5 000 FOND TUSEFUNGIGTF u 4 60 Product and services directory O aer Find out more gt Apply now gt Accessibilty and site help Security and privacy Website legal Site map Contact us About Abbey Abbey National ple which is authorised and regulated by the Financial Services Authority only advises on its own Life Assurance Pension Mortgages and Collective Investment Scheme products and acts as an Insurance Intermediary for General Insurance Calls may be monitored or recorded Abbey and the flame logo are registered trademarks If you want the web page to display on your full screen click Display as New Web Page When you have finished with this
39. Home Buyer System User Guide N N The Professional s Choice 1 2 8 9 Sections Welcome to the Home Buyer System 1 1 The Objective 1 2 Navigation The Main Menu 2 1 Quick Search 2 2 New Customer 2 2 1 The Sales Process 2 2 2 Lenders KFI 2 2 3 Attach Files 2 2 4 Insurance 2 2 5 Aims amp Views 2 2 6 Existing Policies 2 2 Income and Expenditure 2 2 8 Needs Analysis Family 2 2 9 Needs Analysis Mortgage 2 2 10 Ideal World 2 2 11 Accepted Solution 2 2 12 Summary 2 3 Budget Planner 2 4 Notes 2 5 Checklist 2 6 Product Confirmation 2 Progress Checklist Customer Database Repayment Calculator Mortgage Easy Finder Exit Latest Schemes Compliance Upload Industry News 10 Tests 11 12 13 14 Message Board Broadcast Messages Return To Main Menu Save and Notes Conclusion of The Overview Page 37 39 41 44 44 45 46 46 47 47 48 49 APPENDIX Setting Up or Altering Your System 1 1 General 1 2 Fixed Costs 1 3 Network Locum Details 1 4 Advanced 1 5 IDD Default Wording Sections 4 amp 5 1 6 Insurance 1 7 Access Codes 2 Adverse Credit 2 1 CCJ Details 2 2 Repossession Details 2 3 Arrears Details 2 4 Defaults Details and Credit Card Loan Arrears 2 5 Bankruptcies 2 6 IVA s Cloning Customers Product Missing From Search Cost Details Screen Facilities 5 1 On Column 5 2 Add Mort 5 3 Fees Accessories 6 1 Modify Loaded S
40. I T Document DD y Info Pack y Factfind Insurance KFI wl Analysis CstExp MPD BdgPin CH st PC re Dall Status 45 03 2006 JH1503 2006 Diusgsonmge JH notPrinted Dim gang Die gaooge Dim goacggg Di NotPrinted DU NotPrinted LH NotPrinted DU NotPrinted DL IDE F Summ Cos Insura Budo Che Con Com j Budg About your protection needs Family amp Home Bapu or your partner died All figures are based on Monthly To provide a replacement income Family Income Benefit Applicant 1 Applicant 2 Net income or if you would prefer a lump sum Income required oof smi me State provision Difference C 4 B Interest rate assumed Capital needed to fund difference C 100 D 12 Death benefits from existing policies employer Other provision Protection shortfall in the event of death E F G Ifyou or your partner became critically ill Mortgage sum outstanding 2650 mH 795000 a a 735000 i 100000 Other income requirements include other liabilities Other funds required How much is already available Critical illness shortfall A B C D How long is the cover needed 100000 Ifyou were unable to work due to sickness or disability Income required if you were unable to work Employers provision For how long Provided by existing policies Income protection shortfall How long would you need this income for What is your normal retirement age Retirement Age
41. OX BROKER SUPPORT Whether you re just one person or you work with your colleagues we can provide you with the support you need We understand how difficult it can be to find the information you need We have designed the Broker Support area for you to be able to get the answers you want when you want them Printable Application Forms available Frequently Asked Questions for all aspects of Birmingham Midshires Solutions Handy Fees amp Charges table Buy to Let Pay Rate Calculator Red FAQ Video FAQ This section grows with your help if we are missing any resources or you have an idea to expand the Frequently Asked Questions list send an e mail to us at info 2birminghammidshires co uk DER D vi EI Go Links gt current base rate 4 e 50 BMC NE MINUTE MORTGAGE demo gt login gt register gt BM UPD TE Want to ensure that you always receive our latest product and service updates ONE MINUTE MORTGAGE DEMONSTRATION View a Flash demo taking you through the One Minute Mortgage screens get the demo g ei 2 2 3 Attach Files Internet If you wish you can store copies of the KFI or any other document from the Lenders website To do this click the Lenders KFI button and load the document KFI product guide or whatever else you want For instance you may want to save copies of the lenders KFI to prove that you have checked the details the documents will be stored again
42. Officer b Mame in TOB ASU Commission DProt User Mo Telephone Fax Email DProt Reg No e Advisor Number 1000 Export in Days E Click if you give Investment advice regulated by the FSA Do you advise from Panel of Lenders Do you Recommend Mortgages Are you paid commission from lender Procuration Details Are You an Independent Advisor Header Logo Location iC Program Files Home Buyer System header bmp T Close Help 1 1 General On this screen you can type in your details in the top left hand block of information The block on the right allows you to record other of your details These are gt FSA number this is your own personal number not the networks companies if you are an Appointed Representative gt CCL No Consumer Credit Licence number not compulsory it will appear on the front page of your Information Pack with your other details gt Compliance Officer the name of the person responsible for checking your compliance gt Name in TOB this only needs to be completed if you use a Terms of Business as well as the compulsory IDD Initial Disclosure Document gt D Prot User No If you do not have your own Data Protection Registration Number and are covered by a company one enter your User Number here gt D Prot Reg This is the Data Protection Registration number for your company 50 gt gt Adviser Number You only need to enter this if you have a
43. Open and you will have saved your document under File Location in the Attach Files window To view this at a later date either go into this area and double click the document or having loaded the customer from the database click on Accessories at the top of the screen and then Attached Documentation and access the document from there Clicking Next moves you on to produce the Cost Explanations which gives your customer a description of what each of the costs are im Document Location Email Address i Batch na 12 pel oO lel SD Classic AN L Se 2006 EXPLANATION OF COSTS Network a SOLUTIONS A charge by the Lender for the administration work done on your mortgage This is charged at completion The fee a Lender charges to administer your application It is usual for these to be paid for upfront This is the Solicitors charge for legal and administrative work to transfer the ownership of a property from one party to another It is usual for this cost to be paid for at completion of the mortgage This is the charge for checking that the person s selling you the property is are not bankrupt This cost is payable when the mortgage completes Stamp Duty is a tax that is payable on some deeds and documents including conveyancing or assignment of property above a certain price currently 60000 The tax is levied as a percentage of the purchase price of the property and is levied as follows 0 to 60000 No charge 60001
44. Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List s Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents EE EYE Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Close p Status 1503 2006 J 41503 2006 lt 41503 2006 lt H NotPrinted 4 40104 2006 J40104 2006 lt 40104 2006 lt H NotPrinted lt H NotPrinted lt H NotPrinted H NotPrinted JL DD Summar Cost Detail nsurance Budge Che Confir Cormpletior P Insurances that MUST be taken out with the Lender Insurances Required To Be Taken Out With The Lender Buildings Contents I Life Cover M ASU Contents insurance not conditional Insurances that MUST be taken out via Agent Buildings Contents Life Cover ASU Insurances that MUST be taken out as a condition of the mortgage but that you do Accident sickness amp unemployment insurance is not compulsory not have to take out with this agent Iw Buildings Contents Life Cover M ASU No interest rate loading Buildings insurance not conditional Optional Insurance that you do not have to take out through this Agent or Lender No compulsory insurances required Buildings Contents Life Cover M ASU Building L E Ah Month Premium Insurance Details Additional Fee p Additional Rate 0 Add to loan Loading Print Needs Analysis lt lt Previous The summary is then used to populate the KFI with details of
45. able 150 469 85 Payment holidays available APR 6 6 Variable The product is portable Borrow Amount 80455 00 Ty 80 Free accident sickness and unemployment cover for 6 months 10 overpayments alowed per year without penalty IDD KFI Blank Blank Budget Blank Do Sales Add Prospect to i x Factfind Planner Insurance Process Now Database By clicking on a product in the search results you will be given the criteria on the Tabs and the cost details on the right If you want to refine or change the search you can either click the Criteria Tab and go back and make changes or Right Click the details which will give you this option to make changes HNO Scheme 1122 Flexi 2yr 4 38 Fixed LTV 95 83057 3402 w Search Filter Seles PE Report Missing Product Cl CurrentAccount C Stepped C NegativeE quity L SecondTimeBujer 3821 00 447 85 558 20 Fy FistTimeBuyer 3876 00 447 85 558 20 3831 00 44785 558 20 Remortgage 384600 447 85 55820 O BuyToLet 3876 00 447 85 558 20 O Let ndBuy 3860 00 447 85 558 20 RightT oBuy 4 3886 00 447 85 558 20 oO AdverseCredit 3841 00 447 55 558 20 FullStatus Costs D SelfCert pplication Income FeesAddedToLoan Valuation Table HLC Table n Description Amount Add SelfEmployed Redemption Portability PayrnentHolidays Insurance Remortgages ApplicationFee 195 00 Novaluation Flexi 2yr 4 38 Fixed LTY 95 Fixed rate until
46. age so that you can make your own choice 3 What you havetold us Price of Home You Wish 180 000 00 To Buy Total New Mortgage 130 000 00 Plus 495 00 for fees that will be added to the loan These and the additional fees that you need to pay are shown in Section 8 Repayment Method Capital amp Interest 2 2 2 Lenders KFI It is important that when you have arrived at a product you are going to recommend that you have the facility to check it against the Lenders own KFI To do this click on the Lenders KFI button and you will be taken to the Lenders website Where possible we have directed this to the area on their site where the KFI s can be generated from 20 BM Solutions Support Microsoft Internet Explorer File Edit view Back Favorites Tools EN E A p Search JF Favorites 4 G 2 2 Help a S Address http www bmsolutions co uk support support asp There s the world Au 183 And there s BM World printable forms FAQs fees amp charges proc fees bm conveyancing BMG HELP Short video films have been introduced throughout the site For more information including what you need to view the videos please visit the video faa gt HELP All the instructions userguides and quick answers into one place gt Mortgage Regulation FAQs gt BMS Online Help gt Fees amp Charges gt Procuration Fees gt Contact BMS TOOLB
47. ails on You will then need to make four own choice about how to proceed Charged Fee Do vou charge fee E BES Please Enter a Short Description of How and When sour Fee i Charged Do vou print separate IDD for Insurances This allows you to enter the details for the Insurance section of the IDD so that it will pre populate this for you when producing your IDD 1 7 Access Codes S Advisor Details General Fixed Costs Network Locum Details Advanced IDD Defaut Wording Sections 4 amp 5 Insurance Access Codes Home Buyer Access Home Buyer User Mame Home Buyer Password sam g Change Password Webline Insurance Access Webline User Name Webline Password Webline VAD No Millenium Insurance Access Millennium Access Code Use Millennium Insurance Engines Inertia Paymentshield Access Codes Inertia Caller Reference Number Inertia Agency Number es Assure Web Options Atomic Options Do you Use Assure Web Do you Use Atomic Ia D amp D Homecare Options Commitment Options Do you Use Distictive Disk Do you Use Commitment Insurance Select and Protect Insurance Options The Exchange Options Sprite User Log on Edeb User Log on ExWweb Password ec el WR Close Help To link your system to the various Insurance sourcing systems you need to enter your codes for them in here 55 If you need to come back into this area after initially setting it up click on System at the top of the screen t
48. ails screen to use this facility When you click on it you will see the details of the scheme Lender Stroud amp Swindon Building Society Funded By Stroud amp Swindon Building Society Product 2yr 4 45 Fixed BBR LTV 90 EK Aur 4 45 Fixed BBR LTY 90 Font ontinue 2yr 4 45 Fixed LTV 90 jw FirstTimeBuyer Variable 4 45 fixed until 31 05 2008 reverting BBR 0 99 Iw SecondTimeBuyer jw Tracker Abort No higher lending charge payable L Remortgage I Discounted Discounted legal fees available for remortgages ware 395 completion fee deducted from loan on completion BuyToLet re 4 199 reservation fee payable on application M Let ndBu App Up to 25 of the original loan can be repaid within the early repayment charge period d without penalty M RightToBuy RATE Info Rate Type eee Available for right to buy Variable Rate 5 49 gt teppe Og E BEN Initial Term 1 Until Iw Overpayments Initial Rate 1 4 45 Initial Term1 O Fixed v 31 05 2008 CG Portable Initial Rate 2 lo Initial Term 2 0 D Additional Info Self Cert Info Initial Rate 3 lo Initial Term 3 lo D na Initial Rate 4 lo Initial Term 4 0 vi Initial Rate 5 lo Initial Term 5 lo vi Fee Brochure Wording To The Customer Fee Control Valuation Control MigControl 395 completion fee deducted from loan on 395 completion fee deducted from loan on No free valuation incentive lt 999 All completion and 199 reservation fee payable on completion
49. al Research BM Solutions 5 09 BM Solutions 5 09 2yr 5 09 Fxd BBR C B LTV 90 Premier Mortgage PABM Solutions 209 _6 49 2yr 5 09 Fxd BBR C B LTV 90 Amity Mortgages Ltc BM Solutions 5 09 6 49 2yr 5 09 Fxd BBR C A LTY 90 5001 20 770 12 87318 Som 20 5001 20 Knight Funding BM Solutions 509 6 49 2yr 5 09 Fxd BBR CB LTV 90 MPC Limited BM Solutions 5 09 2yr 5 09 Fxd BBR C B LTY 90 Premier Mortgage CeBM Solutions 5 09 6 49 2yr 5 09 Fxd BBR C B LT 90 5016 20 77012 87318 5016 20 S mora C tia gool can one a Pep om OO L gni aol 770450 9 2 a a Fees Repayment Property Application Income FeesAddedToLoan Valuation Table HLC Table SES EE Main All Incentives Availabilty Redemption Portability Payment Holidays Insurance Remortgages PMSL Description Amount Add Completion Fee 495 00 430 20 Bankruptcy Search Zar l Universal 1800 00 Local Search 15000 Intermediary Fee 3000 00 2yr 4 87 Fixed LTV 95 270 00 4 87 fixed until 01 01 2008 Telegraphic Trans 3500 I Legal Fee Reimbursement 85220 Free valuation up to the value of 200 Valuation Fee 00 00 Free fasttrac mortgage transfer service for remortgages in England and Wales Valuation Fee Refund 200 00 Tr oo Free legal fees through PSM for remortgage business in Scotland Deeds Release Fee 200 towards legal fees for house purchases erte 495 completion fee Term Years Rate Monthly
50. ame Capital amp Interest v Current Mortgage Amount Address Salary Loan Details Self Certification sg AN m Buy to Let a Equity Amount PostCode P Let amp Buy Term Years SE Right to Buy elephone Click Here to Select Edit and Include Products in Search Results Setup the Filter with your ustomer Details customer details Employment Status Credit Status Appl App2 Amount Inc Mort Employed D None Ages Valuation Fee r Main Requirements Initial Term Years Advisor Fee pa Variable M Discounted Fixed Capped I Tracker Min Max GE m Other Requirements Conveyancing D Flexible Cash Back No Stepped Current Account New Build Self Cert Offset ERC Penalties Fees MPPI Premium vm o M No Penalty Penalty until end of initial NoFees NoLegalFees NoValuaton No HLC Title Insurance FT Non Block Ins PE Portable No Compulsory Shared Ownership CHAPS bi Existing Lender Distribution Property Type v D intermediaries Only D Availability Search Fee Controls F England Force lenders costs not to be added to loan amount Scotland Force valuations not to be added to loan amount 7 Wales Force HLCs not to be added to loan amount f Abort M Nieland Start Search Additional Requirements You can enter whatever you want to and click the Start Search button If you wish to override some of the key costs or add them you can enter them on the far ri
51. amp 5 Insurance Access Codes jw Do you charge fee to your client Own Fee so000 Inc kort When and how are your fees charged IDD Section 4 Paid When We charge processing fee on application a typical fee is 260 fee of up to E3000 is UpFront payable on completion The actual amount we charge will depend upon pour circumstances Do You Give a full refund fyr What are the circumstances in which the fee is refundable IDD Section 5 A refund of any of the processing fee which has not been paid to a third parky To save typing the same details each time you produce an IDD you can set up the defaults area so that when you are in the IDD section of the system you can click Load Defaults Settings and the details will automatically be pulled through 54 1 6 Insurance 8 Advisor Details General Fixed Costs MetworkLocum Details Advanced IDD Defaut Wording Sections 4 amp 5 Insurance Access Codes h We offer products from range of insurers for Life Insurance and Critcal Il iw Me only offer products from a limited number of insurers for Accident Sickness and Unemplo jw We can only offer products from For DP e nn Me only offer our own products for We will advise and make recommendation for you after we have assessed your needs Tou will not receive advice or recommendation from us We may ask some questions to narow down the selection of products that we will provide det
52. amp Complaints Processes ea ree Close Save Report Missing Product Right Hand Mouse Click To Select Filter Click Column Name to Sort Total In List 4250 Search Based All Lenders Lender s FundedBy Ratel RateS Name Lcosts MthPmt Final TotalCost Analysis klo Universal 467 6 592yr4 87 Fed LTV 95 1 4835 00 75225 87889 4835 00 4835 00 Universal Universal 487 6592yr487 FxdLTV 95 483500 75225 87889 4835 00 4835 00 Research BM Solutions 6 49 2yr 5 09 Fxd BBR C B LTY 90 500020 77012 87348 5000 20 5000 20 BM Solutions Zur 5 09 FxdBBRCBLTY 90 500120 77012 87348 5001 20 5001 20 MPC Limited BM Solutions 5016 2 770 12 873 1 pan a FT i G nl 77049 2 na Remortgages Fees Repayment Property Application Income FeesAddedToLoan Valuation Table HLC Table er VEE Main Al Incentives Availabilty CashBack Redemption Portability PaymentHolidays Insurance Analysis Total escription Amount Add C Lenders Fee Yes Conveyancing i Bankruptcy Search BM Solutions Dut 45000 ntermediary Fee Amity Mortgages Ltd 2yr 5 09 Fxd BBR CB LTY 90 270 00 Fixed rate until 0103 2008 Telegraphic Trans 1000 00 F meng by eg 1 99 for life Packaaer Valuation Fee 300 00 No higher lending charge payable Deeds Release Fee 50 00 1 000 cashback incentive ing Fee 150 00 Monthly Payments PP ene Tenn Years Rate Monthly ERC 5 of amount repaid until 0103 200
53. and Base Rate 0 04 guaranteed for 2 years No higher lending charge payable 499 arrangement fee payable can be added to the loan ERC 1 63 x per 1 000 borrowed x number of complete months the product has been held until the 2nd anniversary of completion Interest is calculated daily Charged on 3 monthly basis Payment holidays are not available The product is portable 0800 555 100 Overpayments are available Up to and including 10 of the loan may be repaid each year without penalty First Time Buyers Home Movers Remortgages existing borrowers moving home Product available to the self employed This product is available for right to buy This product is available for shared ownership True self certification available up to LTV 75 maximum 500 000 Over LTY 75 the following conditions appl y Employed Latest monthly payslip Self Employed Latest 2 years signed accounts or self assessment returns and tax calculation forms Display as New Web Page Click on the product you want to see the details of and they will appear again on the right hand side If for any reason you want to make a change to a product click Edit Mortgage at the bottom of the screen 43 w Lender Abbey Funded By Abbey Product 2yr BBR 0 04 LTV 90 Fee lt 500k DER 2yr 0 04 LTV 90 Fee lt 500k Continue 2 year BBR 0 04 LTY 90 lt amp 500k FirstT imeBuyer Iw Variable Ba
54. and to give peace of mind the final Tab is Completion Firstly this allows you to check that you have everything you need on the file and where appropriate signatures Secondly it tracks the case right the way through to the acceptance of the offer on the mortgage 88 208 Sarah Wilson Scheme 496 2yr 3 89 Fxd BBR LTV 90 112462 AQM Bales File Progress Check List Accessories System Help Network T amp C amp Complaints Processes FFE me D Document IDD Mort Info Factfind Insurance Analysis KFI CstExp MPD BdgPin ChkLst PC en Status 0511 2005 44051172005 J Wos41 2005 I 4054 1 2005 J 4051 1 2005 F 4054 1 2005 J 14051 1 2005 40541 2005 lt 4051 1 2005 40541 2005 LY NotPrinted J Se j F acttine Finanei Cost Details Insurance Budget Planne Check Lis Confirmatio ompletior Progress Report ltem Signed Sent Given Rec d Taken Short Comment pp o EE ee FSA s what If Factsheet Presentation Booklet Factfind Budget Planner Pre KFI Checklist MPPI Disclaimer Budget Planner Post Product Confirmation Application Submitted Offer Rec d amp Checked against KFI Offer Accepted by Client Ed 9 9 9 PE Ed Ed HL LI ee 9 9 WE LI ee mn En i mn HEEN FO CIR WO WE 3 Customer Database The customer database lists all of your customers with the most recently added one at the top of the list Any cases that are highlighted in red have an outstanding error in the sales process In the Errors column it
55. any insurances that the customer must take out either as a condition of yours or the Lender To print all of the Insurance sales process documentation or e mail it click on Print Needs Analysis at the bottom of the screen Alternatively click the grey downward pointing arrow on the Insurance section at the top of the screen and click Print or Re Print option 2 3 Budget Planner Click Next and you will come to the Budget Planner You will have already completed the Before section in the Factfind you now need to complete the After section If you click Auto Populate this will repeat all the Before figures to After as many of them will not change this will save you re entering them To pull through the new Mortgage payment click Load Mth Payments and it will take you through doing this 32 aa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na MEG File Progress Check List Gees Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents Ess lg Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC Close p Status 1503 2006 J 415 032006 lt 41503 2006 401 04 2006 H01042006 440104 2006 lt H01042006 401 104 2006 lt H NotPrinted lt H NotPrinted H NotPrinted DN IDE Fac Summ Cost l Budget Planne Che s er Before Purchase After Purchase INCOME Salary 1 Gaam 2 Totals Salary 1 Gaam 2 Totals a Main Employment Take home pay 2650 26
56. ar 1 5 in year 2 then 4 in year 3 Anticipated Tenure CRITERIA CCUs Repayment Period Maximum 10 000 Early Redemption Charge MORTGAGE ARREARS Future Plans Maximum 6 months in the last 12 months e BANKRUPTCY Already know which Mortgage Product you require Discharged You know which specific Repayment Method you require v IVA IMPORTANT You must make your Comments on the Details of this Case Highlighted above as a minimum to document the Suitability of your Recommendations Please explain why the term runs past the client s retirement age Answer Age at end of Term 63 Please Enter Your Notes in Box Below The term runs past the client s retirement age because Additional Notes Relevant to Confirmation Save your note to your Product Confirmation System Suggestion 43 pc1 Next Save Include saa Hows preview t Populate with previous notes The following explains each of the functions of the Main Menu buttons 2 1 Quick Search When you click the Quick Search button you will see this screen DR 0 No Scheme Selected You Have 11 Days Before you need to Export Your work to your Compliance Officer Accessories System Network T amp C amp Complaints Processes Ess Close Mortgage Type Second Time Buyer Personal Details Second Time Buyer si Loan Calc Adverse Details Price of Home You Wish To Buy First Name g sms Payment Method S Price of Home ou Wish To Sell Surn
57. ate 4 99 BBA XJ Initial Term 1 Until Initial Rate Initial Temi p Initial Rate2 In nd Tem2 fp Initial Rate3 In Initial Tem3 fo Initial Rate4 fo Initial Tem4 gp 73 Initial Rate 5 lo Initial Term 5 lo vi Fee Brochure Wording To The Customer Fee Control 599 arrangement fee can be added to loan 599 arrangement fee can be added to loan Cashback Brochure Wording To The Customer Cashback Control Incentives Brochure Remortgage Solution customers can choose either 250 REMORTGAGE Remortgage Solution customers can choose either hassle free legal service where Abbey will arrange hassle free legal service where Abbey will arrange and pay for the legal and pay for the legal work involved in remortgaging or Remortgage work involved in remortgaging or if they decide to use their own solicitor if they decide to use their own solicitor 250 solicitor EE Shun Br chuss ERC Brochure Wording To The Customer ERC Control Val HLC ERC charge equivalent to the amount paid in CALC3 MigControl conjunction with the Remortgage Solution package TERCO2 1 2 2007 999 All until 02 12 2007 ERC O PLUS 1350 5 Cost Details Screen Facilities DR 239 Sarah Wilson Scheme 4503 Standard Feesaver LTV 95 27590 ET6 File Progress Check List Fees Accessories System Help Network T amp C amp Complaints Processes T Document DO wl infoPack y Factfind w Insurance KFI Analysis Cat
58. cheme 6 2 Loan Calculator 6 3 Rate Loading 6 4 Rate Override 6 5 View Mortgage Information 6 6 Batch Print 6 7 Repayment Schedule 6 8 Attached Documentation 58 61 64 1 Welcome to the Home Buyer System The Home Buyer System put simply is a mortgage and insurance sales process that picks up the compliance for you as you progress through the sale to its conclusion The following takes you through how to follow the process and produce a compliant sale The FSA s regulations have been put in place to protect the consumer and what they want from you is gt To show them what your sales process is gt To prove that you follow it in every case even when the sale does not complete gt To prove that the customer can afford the new undertaking gt To prove that the products recommended are suited to the customers demands and needs gt To prove you Treat The Customer Fairly Then it shows you how your compliance data can be exported to your Compliance Department to fulfil the checking requirements of the FSA 1 1 The Objective The various facilities of the system are accessed from the Main Menu but the major facility is the New Customer This is the sales process for Mortgages Insurances or both If you have saved a Prospect in the Quick Search area then you would access this area by going into the Customer Database and double clicking that person You will then arrive in the New Customer area i e the sal
59. ck Print 38 4 Repayment Calculator This gives you the ability to give a customer an idea of what a loan would cost at a specific rate Schedule of Payments Scheme 0 Help Mortgage Standard Initial TT Show All Months Monthly Scheme Over Under Payment Entry Graphic Period LoanBal CapRenaid lagen NEEN LAnnualPat d OverPavmt MonthT 10000000 14430 Sum 640 oo 0m Wa 99855 70 wem om pn ug mg eng 9971068 mem 498 55 on um Month4 99564993 146 48 em pn ug ug Manth5 994184 Gm em pn ug ug bet 9927124 1479 mem m 000 Monh7 99123 30 148 68 49562 644 30 m D In this example 100000 has been typed into the Mortgage box then 6 in the Rate box Then to get the system to calculate you click on Yearly Monthly Daily or Interest Only This will then give you the monthly breakdown You can even do products with an initial rate such as Fixed or Discounted by putting the period years of say the fixed rate in the Initial box and the rate in the box below it You can also do Overpayment calculations by clicking on the Over Under Payment Entry Tab and entering the figures you want to use 39 Schedule of Payments Scheme 0 Mortgage Standard Initial FF Show All Months Daily Scheme Over Under Payment Entry Graphic OverPaymt Yearly Monthly Daily Interest Only Print Back Then to ca
60. click the cross in the top right hand corner to close it and return to Home Buyer a w Mortgage Easy Finder ERR ou may double click an item to look at any Product Details in Home Buyers Mortgage Data Lenders Abbey Abbey Direct Accord Mortgages Alliance amp Leicester Allied Irish Bank GB Amber Homeloans Ltd Bank of Ireland Mortgages Bank of Scotland Direct Bank of Scotland Mortgages Bank of Scotland Mortgages Direct Barclays Bank Barnsley Bath Bath Investment amp Building Society Beverley Birmingham Midshires Blemain Finance BM Solutions Bradford amp Bingley Bristol amp West Mortgages Britannia Britannia Building Society Buckinghamshire Building Society Cahoot Cambridge Building Society Capital Home Loans Capital Homeloans Chelsea Building Society Cheltenham amp Gloucester Cheltenham amp Gloucester ple Chesham Building Society Cheshire Cheshire Building Society Chorley amp District Building Society Clay Cross Cludesdale Rank Display as New LENDER CRITERIA Web Page Abbey Repayment method acceptable Endowment method acceptable Pension method acceptable ISA repayment vehicle allowed Interest only is acceptable maximum loan to value 75 Lends in Great Britain Lender will consider lending on leasehold flats High rise flats suitability of the property must be established Max 7 storey max 90 LTV ex council min 55 year lease Lende
61. conjunction with the Remortgage Solution package until 02 12 2007 Interest is calculated daily Charged on a monthly basis Payment holidays are available The product is portable Remortgage Solution customers can choose either hassle free legal service where Abbey will arrange and pay for the legal work involved in remortgaging or if they decide to use their own solicitor 250 solicitor cashback Free valuation max 1100 Overpayments are available Unlimited overpayments available without charge Accessories System Help Network T amp C amp Complaints Processes EE Document IDD Mort Info Factfind Insurance KFI Analysis CstExp MPD Ddobin ChkLst PC Close Save i Status 06 01 2006 4 06 01 2006 lt 0601 2006 lt H NotPrinted 24 NotPrinted JY NotPrinted JY NotPrinted lt H NotPrinted lt H NotPrinted lt H NotPrinted NotPrinted DN Employed None Appl App2 Ages fan KI Min 2 Max Other Requirements F Flexible Cash Back ERC Penalties IT No Penalty jw Penalty until end of initial Additional Requirements Portable F No Compulsory Lender Search Existing Lender D D intermediaries Only Availability England Scotland Wales Search Fee Controls jw No Stepped Force HLCs not to be added to loan amount Nireland lt lt Previous F CurrentAccount I New Build Self Cert Fees No Fees M NoLegalFees No Val
62. details of the customer s existing income and expenditure which will be used to prove affordability Again this is a requirement that the FSA are looking for to be addressed 12 28 0 No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer MEIR System Network T amp C amp Complaints Processes INCOME Salary 1 Salary 2 Totals Main Employment Take home pay Secondary Employment Take home pay Investment and Other income NET MONTHLY INCOME EXPENDITURE Mortgage Payment Rent EndowmentLite Insurance Premium Critical Illness Permanent Health Insurance Building Contents Insurance Payment Protection ASU Shared Ownership Rent Ground Rent Service Charge Repairs TOTAL MONTHLY HOUSING COSTS Council Tax Vater Rates Electricity Gas Oil etc Telephone Ty Rental Licence TOTAL MONTHLY UTILITY COSTS Food Clothing Hairdressing Load Salary HEI MONTHLY INCOME 000 Load Premiums TOTAL MONTHLY EXPENDITURE DO XCESS DEFICIT OF INCOME OVEREXPENDITURE om Load Loan At the end of the Factfind when you click Next it takes you to Summary Tab which reiterates the details you have entered before going on to go into the product selection process DR 239 Wilson Sarah No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer Beles File Progress CheckList fees Accessories System Help Network T amp C amp Complaints Processes EP Bl
63. e Procuration Fee payments that will be made It is imperative that you check these figures as the information will be included in the KFI Where possible we do try to provide guideline figures but it is essential that you know what the actual figures should be Procuration Declaration Universal will pay PMSL from which they will pay AA Mortgages Ltd Introducer Name d Party Continue Abort Refresh Having clicked the Continue button you will see the following screen 18 EE Insurance amp Savings Plan Details Insurances that MUST be taken out with the Lender Insurances Required To Be Taken Cut With The Lender Buildings Contents Life Cover ASU Contents insurance is not compulsory Insurances that MUST be taken out via Agent Buildings insurance is not compulsory Buildings Contents Life Cover ASU z Accident sickness and unemployment is not required by the lender Insurances that MUST be taken out as condition of the mortgage but that you do not have to take out with this agent or Lender Not applicable jw Buildings Contents Life Cover ASU 8 e Ro compulsory insurances required Optional Insurance that you do not have to take out through this Agent or Lender Buildings Contents Life Cover ASU Monthly Premium Building HE NE Insurance Details Additional Fee 0 Additional Rate p Add to loan Loading Continue This allows you to enter details about insura
64. e entered 2 1 CCJ Details The first column allows for the dates that each CCJ was registered The second column is for the value of the CCJ The third column allows you to enter the date it was Satisfied if it has been 2 2 Repossession Details You put the date of the Repossession in the first column If there is a shortfall then you put that in the next column If the shortfall has been cleared then you can put the date in the next column Alternatively if there has been an arrangement to settle the shortfall then click the box provided 2 3 Arrears Details The Number of Arrears column lets you record the number of arrears in the time periods given For instance in the example above the customer has 2 arrears in the last 3 months 2 4 Defaults Details and Credit Card Loan Arrears This works in exactly the same way as the Arrears 57 2 5 Bankruptcies If they have been bankrupt you can click the button and if they have been discharged you can enter the date 2 6 IVA s The same principle applies to IVA s as Bankruptcies with the exception of Are Payments Being Met which you would click if they are Click the Continue button to carry on 3 Cloning Customers The system has the facility to Clone customers This saves you re entering the Factfind details It is especially useful for Buy To Let cases and when you are doing a further mortgage for an existing customer 28 0 No Scheme Selected You Have 7 Day
65. een done and crosses if they have not To show you the dates they were produced To show a history if you have printed the document more than once The facility to Print or Re Print them VVVV To access this you click the grey arrow on the box and the facilities drop down for you to click on 1 2 Navigation To progress through the system you click the Next button at the bottom of each page As you move forward so the next Tab will appear So for example as you click next after completing the IDD Setup the Factfind Tab will appear Where the Tab has several sections like the Factfind and Insurance then the sections will be down the left hand side of the screen and when you click Next it will go down the Tabs until it reaches the end Then it will go across again on the top Tabs If you want to go back a Tab you click the Back button If you want to go to a Tab then you just click the Tab you require 2 The Main Menu 28 0 No Scheme Selected You Have 11 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes Print Blank Documents Quick Search Latest Schemes k New Customer ro Export Compliance Customer Database Professional Development Repayment Calculator Message Board homeBUYER NN The Professional s Choice Broadcast Messages Ke E N el 2 P o When you start the system this is what you will see we have called it the Main Menu
66. enter the rate or rates you want to change 6 5 View Mortgage Information If you want to check the details of the scheme you have chosen click this to view them 6 6 Batch Print Previously in this Manual we have discussed the facility to do Batch printing This facility allows you to batch documents for printing rather than print them at that time When you want to print all the documents you have batched for that customer you go into the customer from the Customer Database and on the Accessories menu click Batch Print w Document Location Dane Batch BUDGET PLANNER 17 04 2006 Main Employment Take home pay 2650 Secondary Employment Take home pay Investment and Otherincome NET MONTHLY INCOME 2650 BXPENDITURET TI Mortgage PaymentRent Endowment Life Insurance Premium Critiealliness o Permanent HealthlInsuranee Building Contentslnsurane Payment Protection ASU Shared Ownership Rent Jp Ground RentfSemice Charge EET Council Tae Water Bates 1 Electricity Gas Dil ete Telephone Y Telephone we Rental Licen ce EG Clothing Hairdressing HealthearedDentist J PersonalPensionPlan 1 L Re intenance C ae Fees C gj Car I nan Porcanal I nan HA This will show you all the documents you have batched To print them click the print button and when you have finished printing click the Done Batch butto
67. es process This part of the system provides an easy to follow tick box solution for you to provide a fully audited sales process for each and every case you deal with Anyone looking at the details of the case in the future will be able to see very clearly what happened when and why Below is an example of a finished case As you progress through the system by clicking the Next button so the sales process will begin to build going from left to right on the Tabs starting with IDD Initial Disclosure Document Setup and ending at the Completion The objective therefore is to get a full compliment of ticks to ensure you have completed the sales process successfully The system knows that not all cases go to completion so it is only looking to make sure the requisite number of ticks are showing for the stage it has reached Ba 238 Peter Testing Scheme 1849 2 year BBR 2 89 C B LTV 80 Semi Exclusive 119950 UXE MEG Fie Progress Check List E Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents me Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Er Status 1503 2006 J41503 2006 lt 41503 2006 415 03 2006 lt 415 03 2006 415 03 2006 415 03 2006 44150372006 15 03 2006 lt 415 03 2006 lt 41503 2006 JL DD Ge F actfind Summary Cost Detail Insurance Budget Planne Check L Confirmatic Completior Clos DE E FactFind Please Click on line to enter n
68. etails Iw We offer products from a range of insurers for e aeree oni taea uus Insurance and Critcal Il Iw We only offer products from limited number of insurers for Accident Sickness and Accident Sickness andUnemplo st ti stststi i i SOO O Iw We can only offer products from i We only offer our own products for We will advise and make recommendation for you after we have assessed pour needs You will not receive advice or a recommendation from us We may ask some questions to narrow down the selection of products that we will provide details on You will then need to make your own choice about how to proceed Do you charge fee Do you print separate IDD for Insurances Continue Load Default Settings It also allows you to set the customer up as being a mortgage only customer i e you will not be doing insurances with them by clicking the box next to Mortgage Alternatively you can set them up as an Insurance only customer by leaving Mortgage unticked and ticking Insurance Or of course tick both to do both When you click the Continue button you will find that all subsequent screens are set up in accordance with what you have selected here So for example if you ticked Insurance then the screens that follow will not have any reference to Mortgages If you have ticked both which is likely to be the most common occurrence then it will take you straight into the next stage which is the Factfind
69. etion Incentives Short Brochure HLC RC You can then make the change s you want to make If you then use this product in the sourcing and save it against a customer then the details will be saved as you have amended them When you next update the mortgages In your system the changes you have made will be overwritten 6 Exit Click this button to leave the system 7 Latest Schemes Click on this to update the mortgage data If you have not done this for a few days it will turn red to warn you that your system has not been updated recently 44 110 No Scheme Selected eck List Fees Panel Download User Name richard Ensure you are OnLine User Password janet and Click Here Latest Panel Information Latest Schemes Compliance Upload Downoad Panel Refresh Industry News if you are unable to connect to our server please click here b View Tests bhomepuvrp EN j mm Broadcast Messages he Professional s Choice E 3 ES E ss Enn Kad A DN gt ii Home Buyer Update2 8 Compliance Upload This is where you will now do your compliance export You will be reminded to do this in the rolling window and also if you exceed the allotted number of days between downloads Download Options Download Message Information Download Broadcast Messages Download Test Information CT Download Audit Information Show Pop Ups oO Check for Anomalies This will take some
70. etwork T amp C amp Complaints Processes Print Blank Documents EEE EN Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Close p Status 0104 2006 J41503 2006 lt H15703 2006 lt H0104 2006 40104 2006 L401 042006 J 140104 2006 L401 042006 40104 2006 401 04 2006 LY NotPrinted J IDD i Summat Cos i Insul Budget P Che is C onfirmatic Completi FactFind Please Click on a line to enter notes You MUST enter notes againstthe RED lines 2yr 4 45 Fixed LTV 90 4 45 fixed until 31 05 2008 reverting BBR Please State why this Method of Payment was chosen for the client E 0 99 g Please State why this mortgage term is related to the clients circumstances No higher lending charge payable Please State why has this Lender been chosen Discounted legal fees available for remortgages Please State why the mortgage s reduced interest rate or incentive relates to the clients circumstances for that period medan EE Please State why the mortgage s initial term relates to the clients circumstances 199 RE ER fee payable on application Please discuss the Budget Planner s Results Up to 25 of the original loan can be repaid Anticipated Tenure within the early repayment charge period R t Peri without penalty epayment Period ERC 2 of the balance outstanding until Early Redemption Charge 3105 2008 Future Plans Already know which Mortgage Product you require terest ess monthly You know
71. ge balance and help you to pay off your Monthly Payments mortgage early Tem Years Rate Monthly Remortgage Solution 4 99 761 94 Free valuation for mortgage purposes max 1100 Total Cost of Credit 101 287 46 Free legals or if own solicitor used 250 cashback payable upon completion Tatal Amount Payable 231 886 46 ERC A charge equivalent to the amount paid in conjunction with the Remortgage Solution package until 024 2 2007 APR 5 4 Variable Interest is calculated daily Borrow Amount 130599 00 Charged on a monthly basis Payment holidays are available lt lt Previous If you need to make an amendment to the product you can click the Edit Mortgage button at the bottom of the screen that displays the products for that lender When you do that you will get the following screen that will allow you to edit the mortgage 63 Lender Abbey Funded By Abbey Product Flexi Plus BBR 0 49 Offset R M LTV 90 Fee ER Name Flexi Plus BBR 0 49 Offset R M LTV 90 Fee Brochure Flexible Plus BBR 0 49 Offset R M LTV 90 Remortgage only Abort No higher lending charge payable 599 arrangement fee payable Flexible from day 1 underpayments overpayments payment holidays and an available funds facility Flexible Plus Mortgage has the added benefit of a separate savings facility Offsetting these savings against your mortgage will automatically reduce the amount of interest Rate Type Variable R
72. ge data 52 1 3 Network Locum Details 8 Advisor Details General Fixed Costs MetworkLocum Details Advanced IDD Default Wording Sections 4 amp 5 Insurance Access Codes IF YOU are an appointed representative please enter the newtork name and address here Network Hame YZ Network 00 Address Ard House 121 Commercial Road Telephone 0 11 740740 F54 Number 2346878 Locum Details Name Address If you are a member of a network enter the details here This is very important as it carries the Network s FSA number which must appear in various places in the documentation The FSA also require that you have a locum and you should record the details here as well 1 4 Advanced Advisor Details General Fixed Costs Metwork Locum Details Advanced IDD Default Wording Sections 4 amp 5 Insurance Access Codes Basic Settings bender search String Do not check messages op panel download CNSICNS DirectiGreen Banks Download Icon Display OI Footer Information Display Semi Exclusive Products Footer Text Location Information Always use Word Format E Document Directory Building amp Contents Program Subdirectory ASU Program amp Subdirectory Terms of Business Program amp Subdirectory Browse Browse MPD Program amp Subdirectory Browse Browse Document Information Do you have any of the following Pre printed documents Terms OF Business E First Fage Dwn Booklet for Checklist MPI
73. ges We felt that during the course of conducting a factfind you may want to see what effect information you have taken has on your customers options As you complete each screen of the Factfind there is a box titled Section Complete if you have fully completed this screen you can click this By doing this the name of that section on its Tab becomes underlined to make it easy you to identify where information may be missing from when you come back to the Factfind at a later date DR 0 No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes Close PropertyDetails Mortgage Address Free o Cer He Fost Code ender gt Sa Property Type Tenure Type gt e Floor sq ft Main Residence D Type of Property Property Type si gt How many bedrooms emot gage Year Built LH Construction Brick Stone Timber Frame T Timber Construction Other Roofing F Slate f Tile Thatched f Timber f Other E is This Fact plete lt lt Previous i Ou Search Add To Database The final Tabs Tenure onwards take details that are key to proving your Research for the customer The system will use this information to produce you an analysis providing the information necessary to prove the product being recommended best meets the customers needs and circumstances If at this stage the customer is still
74. ght hand side of the screen These include Valuation Fee Advisor Fee etc Also if you know what the loan to value is going to be just click the Loan Calc button above the input area and type it in Home Buyer System Loan Percent Cancel o NB if you start a search and then realise you have forgotten something click the Abort button This will immediately stop the search and allow you to make changes and start again The Search Results come up as shown in the next screenshot B amp Q Scheme 1122 Flexi 2yr 4 38 Fixed LTV 95 83057 3402 Accessories System Network T amp C amp Complaints Processes EEE Close Market Results i j dyder CMLS CMLS Direct Rejected Product Right Hand Mouse Click To Select Filter Click Column Name to Sort Total In List 3540 Search Based All Lenders Lender JFundedey Ratel Rates name Term CB Costs MthPmt Final Lb Yorkshire Building S Yorkshire Building S 4 38 6 4 Flexi 2yr 4 38 Fixed LTV95 208 D 389100 44130 531 01 Joe Bristol amp West Morty 4 39 6 59 2yr 4 39 Fixed LTY 85 1 228 H 382100 44785 558 20 Premier Mortgage CeBristol amp West Morty 4 39 6592yr4 39 FixedLTV85 1 228 H 387600 44785 558 20 Mortgage Next Bristol amp West Mortg 4 39 6 592yr4 39 FixedLTV85 1 228 DH 383100 44785 558 20 L MFC Limited Drei amp West Morty 4 39 6 592yr4 39 FixedlTv85 1 228 DH 384600 44785 55820 Joem Bristol amp West Morty 4 39 6 592yr4 39
75. he early section of this Manual 71
76. hen click Defaults then Advisor Details Fixed Costs 28 0 No Scheme Selected You Have 7 Days Before you need to Export Your work to your Compliance Officer SC Network T amp C amp Complaints Processes Print Blank Documents Admin ri Costs Stamp Duty Table Land Reg Title Tax amp NI Advisor Details Fixed Casts Quick Search Latest Schemes gt New Customer Customer Database Repayment Calculator b d Finder h O m e BUYE R Gg Board dE PN Broadcast Messages V The Professional s Choice as ry Inbox Microsoft Out GN New Ins BE 0 No Scheme Select 56 2 Adverse Credit If your customer has adverse credit you can click the Adverse Details button and the following screen will allow you to enter the details Adverse Details AdverseD etails e EE EE Repossession Date of Amount of Shortfall Date of Clear Arrangement to 01 01 2004 7500 IT Detail Repossession Shortfall Settle shortfall e e m e Mortgage Arrears Default Detail Credit Card Loan Arrears i PreviousBankruptcies No of Months Number of Missed No of Months Number of Payment No of Months Number of Payment Date Discharged ago Payments ago Defaulted ago Defaulted 1 3 1 3 Pp 1 3 46 4 6 46 Current MA 7 12 712 712 Date Discharged Are Payments Being Met Continue Having clicked the Adverse Details button you will get the screen shown above The customer s adverse history can then b
77. hlighted in red you click on the text and the question to answer on the topic will appear above the top text box together with what was entered against it in the Factfind e g Please state why this method of payment was chosen for the client Answer Capital and Interest You can either type what you want to appear on the Product Confirmation by typing your comments into the top box or you can select one of the suggested answers we have pre loaded for you This is explained below Before typing anything in please read the text above the box that tells you how the first sentence begins You just type the follow on to this When you click the Save Your Note To The Product Confirmation your text will be added to the Product Confirmation To see what it looks like in the document you are building click the Preview button and it will bring it up Again as with the Insurance sales process the Product Conformation has 2 text boxes The top one being where you type in your response to the section of the Factfind you are addressing and as mentioned above the lower box has some pre populated text for some of the questions These can be modified or new ones can be added to save you typing the same thing over and over The buttons at the bottom of the screen do the following 35 gt Next We have entered some suggested wordings for most of the compulsory questions These appear in the bottom box If the first one is not appropriate then kee
78. lculate it click the Graphic Tab w Schedule of Payments Scheme 0 Standard Initial Show All Months Scheme Over Under Payment Entry Graphic 100000 Pest Ki E PRR Bas SE 8 l JET D Bal Den Paid off in year 14 Saving on Interest 24 100 44 Yearly Monthly Daily Interest Only Print Back 40 5 Mortgage Easy Finder This makes finding a product that you are looking for very easy Or looking at the product ranges for each of the lenders simple too When you couple this to the facility to browse the lenders Website from within Easy Finder it provides a comprehensive and powerful tool to help you help your customers Mortgage Easy Finder ou may double click an item to look at any Product Details in Home Buyers Mortgage Data You can look at all the lenders product ranges by double clicking Lenders or if you want to look at Packagers product ranges then do the same for Packagers Having double clicked Lenders you will have a list of all the lenders Click ona Lender you are interested in and this will give you details about the lender on the right hand side If you wish to go to the lenders Website click the link under Provider in the Information You can then browse the web site 41 Mortgage Easy Finder You may double click an item to look at any Product Details in Home Buyers Mortgage Data 4 99 Flexi Plus BBR 0 49 Offset R M LTV 90 Fee 4 99 Flexi
79. lutions 5 05 5 752yr5 05 FxdBBRLTV95 595120 76591 817 61 5951 20 595120 Mortgage Next BM Solutions 5 05 5 752yr5 05 FxdBB RLTV95 5976 20 76591 817 61 5976 20 5976 20 Amity Mortgages LtcBM Solutions 5 08 5 75 2yr5 05 FxdB RLTV 95 600120 76591 817 61 600120 6001 20 L om BM Solutions 505 5752yr5 05 FxdB RLTV95 603120 76591 81761 603120 6031 20 Premier Mortgage PABM Solutions 5 05 _5 75 2yr 5 05 Fxd BBR LTV 95 1 600020 765 91 81761 600020 6000 20 Dias ls dee LL goes groe Bue Tomm z 0 G Frat Analysi sed On Remortgages Fees Repayment Property Application Income FeesAddedToLoan HLC Table re GE emgeet Main All Incentives Availabilty CashBack Redemption Portability Payment Holidays Insurance AnatysisTotal 25682 20 Abbey De rigtion 599 00 Conveyancing 430 20 Flexible Plus BBR 0 49 Offset RMLTY 90 Bankruptcy Search Remortgage only Dut 1800 00 No higher lending charge payable Local Search 150 00 Amount Add Intermediary Fee 3000 00 599 arrangement fee payable Land Rec 270 00 Flexible from day 1 underpayments overpayments payment holidays and an available funds facility Telegraphic Trans 30 00 o D g Deeds Release Fee 22500 Flexible Plus Mortgage has the added benefit of a separate savings facility Offsetting these savings against your Sealing Fee 5000 mortgage vill automatically reduce the amount of interest charged on your mortga
80. n This will then turn the graphic on the print progress to a tick and turn the status from Batched to the date it was printed on 70 6 7 Repayment Schedule If you wish to give a schedule to your customer showing how the mortgage is paid off in the case of a Capital and Interest mortgage or not for an Interest Only mortgage Then click on this to produce it x si Schedule of Payments Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 Delt Help Standard Initial EE nn Eh iz TT Show All Months Monthly mere ese MihlyPmt Annual Pmt OverPavmt E a a E a a VV Wen 10201237 mn mm 56959 um o Month3 102624 04 189 02 380 56 569 59 000 a Month4 102435 02 189 73 37986 56959 000 a Manth5 10224530 190 43 3795 16 5693 59 ug a Month6 10205487 mm mm men 000 a Month7 10186373 mm mn men 000 a Month8 10671 89 mm mm 56959 000 a Month 10147933 mm mem men 000 a Monih10 10128808 mn men 56959 um 000 10109208 on mm en ug a Month 12 10089737 mn me sem Ou 000 Yearly Monthly Daily Interest Only Print Back You can also do Over Under Payment calculations here as well An overview of this is given in the Repayment Calculator section of this Manual 6 8 Attached Documentation If you click here you can view all the documents you have attached to this customer s record To find out how to do this please see the section titled Attach Files in t
81. nces that go into Section 9 of the KFI This requires you to let the customer know whether any insurances are compulsory either by you or the lender or are a condition of taking out the mortgage i e the customer must have arranged for them to be in place before the lender will advance the mortgage 19 After clicking Continue your KFI will be produced Document Location Email Address f I Word Batch Close Lenders KF Attach Fies ula 16 dw ell Spl LZ about this mortgage Personalised illustration for Date Produced 06 01 2006 13 21 50 Valid Until 20 01 2008 13 21 50 This is not a legally binding mortgage offer and it does not oblige Universal to provide you with the mortgage described in this illustration 1 About this illustration We are required by the Financial Services Authority FSA the independent watchdog that regulates financial services to provide you with this illustration All firms selling mortgages are required to give you illustrations like this one that contain similar information presented in the same way Ensure that you obtain other illustrations if you want to compare this mortgage with mortgages from other lenders 2 Which service are we providing you with We recommend having assessed your needs that you take out this mortgage We are not recommending a particular mortgage for you However based on your answers to same questions we are giving you information about this mortg
82. nk of England Base Rate 0 04 guaranteed for 2 years SecondTimeBuyer jw Tracker Abort No higher lending charge payable Remortgage I Discounted 499 arrangement fee payable can be added to the loan WT ERC 1 63 x per ET DUU borrowed x number of complete months the product has been BuyToLet Canned held until the 2nd anniversary of completion I Let ndBuy AEDS Iw RightToBuy RTE Info Rate Type Iw SelCert This product is available for right Variable Rate 6 5 z Stepped to buy Go de Race Initial Term 1 Until Le Overpayments Initial Rate 1 454 Initial Term 1 2 BBR PT 3 Portable mal Rats fo Inia Temz fo Additional into Self Cert Info Initial Rate3 fo Initial Term 3 0 sel Ina True self certification available AA re up to LTY 75 maximum Initial Rate 4 lo Initial Term 4 lo 500 000 Initial Rate 5 Ip Initial Term 5 lo vi Fee Brochure Wording To The Customer Fee Control Valuation Control MigControl 499 arrangement fee can be added to loan 499 arrangement fee can be added to loan i valuation fee incentive PS All Incentives Brochure KFI Displa Overpayments are available Cashback Brochure Wording To The Customer Cashback Control Up to and including 10 of the loan may be repaid each year without penalty ERC Brochure Wording To The Customer ERC Control 1 63 x per 1 000 borrowed x number of complete months the product has been held until the 2nd anniversary of compl
83. o eh info Pack y Factfind ChkLst Close Save J Status 15 03 2006 J 1 503 2006 4 15 03 2006 y NotPrinted 5 NotPrinted DN Mortgage Type Payment Method First Time Buyer DI Captal amp Interest Client Notes Y Joint Purchase Sel Certification E First Time Buyer Price of Home You Wish To Buy Deposit CAN Deposit Amount Term Years Customer Requirements BuytoLet I Let amp Buy 1 RighttoBuy M LTY 66 67 Borrow 100000 00 Source a Mortgage for this customer lt lt Previous Next gt 13 When you click Next you will be taken to the Criteria screen sa 223 Susan Wright Scheme 2616 VL5 2yr 6 45 Fixed LTV 90 89942 VL5 File Progress Check List es Accessories System Help Network T amp C amp Complaints Processes Ess DN D Document IDD Mort Info Factfind Insurance ChkLst Close Save EI Status 06 01 2006 4 0601 2006 J 406 01 2006 lt 4 NotPrinted ZU NotPrinted JL Click Here to Select Edit and Include Products in Search Results tails Employment Status Credit Status Appl App2 M Use Salary To Source Products Employed D None D Ages 30 Amount Inc Mort Valuation Fee Main Requirements Fixed Initial Term Years AdvisorFee 3000 FT Min 2 Max ano0 HLC EI Other Requirements Conveyancing TM Flexible Cash Back Iw No Stepped Current Account IT New Build M Self Cert Offset ERC Penalties Fees SC MPPI Premium 0 No Penalty jw Penalty until end of initial No Fees
84. o location if you would like your logo to go on to the documents then click the Browse button the one with the dots on it and find where the graphic is on your computer 51 1 2 Fixed Costs 8 Advisor Details General Fixed Costs Metwork Locum Details Advanced IDD Default Wording Sections 4 amp 5 Insurance Access Codes ESTATE AGENTS COSTS te te Inc Mort Inc at Conveyancing Buy 1 239 GE Dr Deposit DI Conveyancing Sell 329 EI 0 Rate E 2 Legal Fees Re E 150 Local Search Land Reg Search Bankruptcy Search Telegraphic Trans The costs entered here will be used to calculate the various estimated costs that need to go into the KFI and Cost Explanation documents gt Estate Agents Costs usually only need to put in a percentage that an Estate Agent would typically charge to sell a property gt Conveyancing Buy and Sell you can enter this as a percentage of the price of the property or a fixed amount The system will work out that if the customer is a first time buyer then only the Buy figure would be used Legal Fees Re this is for a typical cost for remortgaging Local Search this is used to provide a figure for this Land Reg Search this is used to provide a figure for this Bankruptcy Search this is used to provide a figure for this Vv Vv V V WV Telegraphic Transfer this is used to provide a figure for this if the lender does not provide one in the mortga
85. oan amount in year 2 5 of origina loan amount in year 3 5 of origina loan amount in year 5 of origina loan amount in year 2 5 of origina loan amount in year 3 85 LTV Max Arrangement Fee Code 499 CIM a 300 Cashback provided as a telegraphic transfer on Nk 8 5x 11 97 in 1 of 3 gt bi Once you have the document on the screen click on File and then click Save A Copy Make a note of the name of the file and where you are saving it to Then exit the website This should take you back into the print preview area of the Home Buyer System where you need to click Attach Files button w Attach Files Please select any file you feel ts Important for your compliance File Location C Documents and Settings Richard Anglizstky Documentstbrsmortgages buyt Save Note fi Delete File Then click the Add File button and you will be able to find the file you have saved 22 Look in E Mu Documents si e EI ce EZ gjar Concern Over Network Compliance htm e archives Of i Areas Of Testing doc e arrow Ted gif PA article doc aston martins brp E August latest news doc Blad Lang Sne dor e award gif MeDMmailaut doc EHeil Warren ppt E Birmingham Midshires htm glem Solutions htm ebrmsmortgages_ buytolet 1 pdf FA Bob and Dave Meeting doc E My Computer My Network File name bmsmartgages buytolet 1 pdt Places Files of type all Files tz D Cancel Click
86. oducts just find and click on the box next to it to include it 61 DR 223 Susan Fie Progress Check List RD Io Close Save Wright Scheme 1078 2yr 4 87 Fxd LIV 95 90026 na Accessories System Help Network T amp C amp Complaints Processes Click Here To Return To Search For Products Please Select any Product that you wish to appear in the Search Results List by ticking it them Abbey i 4 99 Flexi Plus BBR 0 49 Offset R M LTY Then click on the button at the top of the screen marked Click Here to Return To 4 99 Flexi Plus BBR 0 49 H P Offset LTV O 5 25 Flexi Plus BBR 0 75 R M Offset LTV J 5 25 Flexi Plus BBR 0 75 H P C B Offset O 6 5 Standard Variable Rate LTY 100 O 3 74 6 5 3yr Stepped Discount BBR LTY 952 O 3 99 6 5 3pr Stepped Fixed LTV 95 O 4 24 5 25 Flexi Plus 6mth Disc Offset BBR LT O 4 34 6 5 2yr 0 16 Discount BBR LTY 75 O 4 491 5 25 Flexi Plus 6mth 4 49 Fxd Offset BE O 4 54 6 5 2yr BBR 0 04 R M LTV 75 Fee O 4 54 6 5 2yr BBR 0 04 LTV 95 Fee lt 50 O 4 54 6 5 2yr BBR 0 04 LTV 75 Fee ED IO 74 6 5 2yr BBR 0 24 LTV 75 IO 74 6 5 2yr BBR 0 24 FTB New Build LT O 4 74 6 5 2pr BBR 0 24 R M LTV 95 Fee CIR 74 6 Bur 4 74 Fad LTV 75 CIR 74 6 5 2yr 4 74 Fad A M LTV 75 Limitec O 4 7916 5 2yr 4 79 Fad LTV 75 lt 500K Lim C 4 84 6 5 2yr BBR 0 34 LTV 95 O 4 94 6 5 5yr 4 94 Fad LTV 75 IO aa Bur 4 9
87. ompletion fee deducted from loan on Variable Rate 22 92 Y completion and 199 reservation fee payable on CHAPS i application Total Cost of Credit Stamp Duty Override Total Amount Payable Valuation fee cannot be added to the loan APR 5 5 Variable Application Fee 199 00 i The HLC premium cannot be added to the loan APR 5 5 Variable Conveyancing PC 35850 thepremium can be paid by 12 monthly Bankruptcy Search PCE 200 instalments over the first year of the mortgage Stamp Duty PC 1500 00 SE l LTV 68 67 poe en eee 45 00 emne Lender Stroud amp Swindon Building Society Intermediary Fee PC 3 000 00 Funded By Stroud amp Swindon Building Society Land Reg PC 270 00 yr 4 45 Fixed LTV 90 You have not entered any Insurances for this client Telegraphic Trans PC 25 00 fF 4 45 fixed until 3105 2008 reverting BBR Ifyou wish to do so please click Enter Insurance Details Valuation Fee PU 160 00 kor aa 0 99 No higher lending charge payable Discounted legal tees available for remortgages 395 completion fee deducted from loan on completion 199 reservation fee payable on application Up to 25 of the original loan can be repaid within Total Cost 2 559 50 the early repayment charge period without Total New Mortgage 103 000 00 penalty ERC 2 of the balance outstanding until 31 05 2008 ee ee Interest is calculated monthly Payment holiday is not available This prod
88. otes You MUST enter notes against the RED lines EN Sir BBR Tracker C B LTV 80 Semi xclusive BBR 2 89 for 2 years Reverts to BBR 2 39 for life of loan 599 arrangement fee 1 000 cashback Refund of valuation fee max 490 No higher lending charge payable ERC 6 of the capital repaid in year 1 5 in year 2 then 4 in year 3 Anticipated Tenure CRITERIA CC Is Repayment Period Maximum 10 000 Early Redemption Charge ve RRC last 12 month aximum D mo s inthe la mo S Future Plans l BANKRUPTCY Already know which Mortgage Product you require Discharged You know which specific Repayment Method you require IMPORTANT You must make your Comments on the Details of this Case Highlighted above as a minimum to document the Suitability of your Recommendations Please explain why the term runs past the client s retirement age Answer Age at end of Term 63 Please Enter Your Notes in Box Below The term runs past the client s retirement age because Additional Notes Relevant to Confirmation Save your note to your Product Confirmation E Suggestion 43 pc1 Next Save Include HE Populate with previous notes ulate with previous notes lt lt Previous Next gt gt Preview ___ Populate with previous notes H As you complete each stage of the sales process so you will get a tick on the boxes IDD to PC at the top of the screen which provide three functions To show ticks if they have b
89. ou and your customer through the insurance sales process 2 2 5 Aims amp Views sa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List ces Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents EP Document DD y InfoPack y Factfind y insurance KFI y Analysis vI CsExp y MPD KI BogPin Se CH PC a m Status 1503 2006 415032006 4150032006 JH NotPrinted Dim page Dim 042006 Dim oaooge LH NotPrinted LH NotPrinted LH NotPrinted LH NotPrinted DL pt r DE Ca E nat Bud i Che Cor Pa Your Views on matters that may affect your Home amp Family aims Views Du Applicant 1 Applicant 2 S l een Additional Information Consider your mortgage yourself your Sarah Wilson income your partner your family your childrens future pour Redundancy Unemployment health your wealth and your property You wish to consider taking out insurance to cover you should you be made redundant or become unemployed If you were unable to work due to sickness or disability please consider both short and long term You would receive 6 months full pay from your employer should you be unable to work through sickness or disability You would however like to consider taking out cover for any period that might exceed this If you suffered a critical illness e g Heart Attack or Cancer You would also like to consdier cover for Critical Illness If you
90. p clicking this button until you find one you want to use gt Save You can either edit or input your suggestions and save them When you click this button the edited or added suggestion will be stored for future use gt Include when you have found an explanation you are happy with from the suggestions click this button to select it When you click the button you will see it appear in the top box You then click the button titled Save your note to your Product Confirmation Below the items marked in Red are the other main areas from the factfind that you may also wish to comment on This gives you the opportunity to relate information the customer has given to you to the product you are recommending Of course it is important that the customer understands what features the product has that they wanted and if the product does not meet requirements why not When you are ready to print out the Product Confirmation click the grey downward pointing arrow on the PC section and click Print Now You should now have a screen showing all the Compliance Buttons with a tick on each one DR 238 Testing Peter Scheme 1849 2 year BBR 2 89 C B LTV 80 Semi Exclusive 119950 UXE You Have 4 Days Before you need to Export Yo MEN Fie Progress Check List E Ess Ej Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Close CHE Status 1503 2006 41503 2006 lt 41503 2006 415 03 2006 lt 415 03 2006
91. r the FSA we have a duty to advise you on matters that may cause you a financial hardship and could even cost you your home Your home is the single biggest commitment you will undertake the peace of mind enjoyed as a result of protecting it is considered by many to be priceless Therefore not only do we recognise the value of your home we also recognise the value of Peace of Mind Please make your selection if a combination then tick both Protect Your Family amp Home M Protect Your Mortgage Only 8 lt lt Previous This takes you and your customer through the insurance sales process There are several stages Introduction Aims amp Views Existing Policies Income and Expenditure Needs Analysis Family Needs Analysis Mortgage Ideal World Accepted Solution Summary Se E Firstly you need to let the system know whether you are going to be going through protection for the family or only protecting the mortgage Of course you may be talking to them about both if they are say wanting life cover to cover their total liability and income protection for the mortgage All you do at the out set is discuss this with your customer and tick the appropriate box es If you tick both you will notice that Needs Analysis Family and Needs Analysis Mortgage tabs titles appear in black If you do not tick them they appear in grey and you cannot get into them 24 Then you click on the next tab Aims and Views This takes y
92. r will consider lending on flats over commercial premises High rise flats suitability of the property must be established max 90 LTY ex council min 55 year lease Lender will consider lending on Maisonettes High rise flats suitability of the property must be established max 90 LTY ex council min 55 year lease Lender will consider lending on converted flats High rise flats suitability of the property must be established Max 7 storey max 90 LTV ex council min 55 year lease Lender will consider lending on Timber framed properties Thatched Roofs also considered Credit scoring is required bank reference is required 6 months bank statements are required or only 3 for applications 42 To look at the product range for the lender click the it will open up to show their product range Sa Mortgage Easy Finder PENE ou may double click an item to look at any Product Details in Home Buyers Mortgage Data 4 99 Flexi Plus BBR 0 49 Offset R M LTY 90 Fee 4 99 Flexi Plus BBR 0 49 Offset LTY 90 Lge Loan 4 99 Flexi Plus BBR 0 49 H P Offset LTY 90 Lge Le 5 09 Flexi Plus BBR 0 59 A M Offset LTY 90 5 09 Flexi Plus BBR 0 59 H P CID Offset LTY 90 6 5 Standard Variable Rate LTY 100 3 74 6 5 3yr Stepped Discount BBR LTY 95 Fee 3 99 6 5 3yr Stepped Fixed LTY 95 lt 500k 4 24 5 25 Flexi Plus Gmth Disc Offset BBR LTY 90 Fee 4 49 5 25 Flexi Plus 6mth 4 49 Fxd Offset BBR LTY 9
93. rence agencies The interest rate applicable when interest is charged and when capital repayments will reduce the balance Higher Lending Charges if applicable The possible consequences for the customer s mortgage should their personal circumstances change e g accident sickness redundancy and the options open to them e g a Mortgage Payment Protection Policy Ei Oh ch Ensure the customer has a quotation including any change in payment once the fixed discounted etc period is completed lt Oh ch If the proposal includes redeeming the customer s existing mortgage explain the associated costs and other possible consequences P O ch 16 The Home Buyer Pack Information Booklet has been given to the client ar O lt lt Previous This will produce the Checklist for the customer to sign to say that you have covered all the areas of the sales process and that they want you to go ahead with arranging the mortgage It also gets the customer s permission for you to pass their details to 3 Parties such as Lenders and Insurance Companies Clicking Next will prompt you to print the Checklist When you have completed this and click Next you will move on to the Product Confirmation 34 2 6 Product Confirmation sa 239 Wilson Sarah Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na You Have 5 Days Before you need to Export Your work to your Com MEG Fie Progress Check List E Accessories System Help N
94. ry Testing Yes Yes No No No No No OUTSTANDING Millennium Yes No No No No No Mo No No No No OUTSTANDING Tester Allison 12Rosebury Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PC ISSUED OUTSTANDING Messages For Selected Customer Compliance Observation ene Compliancy Errors Key You have customers high lighted in RED this A refers to a Compliance Error see below IDD TOB No TOB Aterms of Business has not been produced Cstillust Cost Illustration Has been done but tems have been missed Insurance ChkLst Although the Checklist has been completed tem s have not KFICst Ill been produced see missing dates to identify which one s Budget Planner Overrun The Checklist has been completed but the Product gt v Confirmation Factfind Delete Paid Accounts Messages Print M NewBusinessLog Feind Analysis To delete a customer click on them and then click the Delete key at the bottom left of the screen There is a facility to keep records of when you are paid on a case If you click on the customer and then click paid Yes will appear in the Paid column If you want to check your pipeline you can click on the Accounts button to see the information If you wan t to check your messages for that customer you can click the Messages button You can print the full list of your customers by clicking the Print button Or if you want to print a copy of your New Business log click the check box and then cli
95. s 1503 2006 lt 415 03 2006 lt 41503 2006 4401 04 2006 401 04 2006 440104 2006 40104 2006 14401 04 2006 401 04 2006 lt H NotPrinted 4 NotPrinted DN IDE Ga Su Cost mlt Budge Check Confir PE L 1 The Different types of products and interest rate arrangements which might meet your customers needsfincluding what your vo customer s future repayments after any fixed or discounted period might be 2 The main repayment method 3 For Interest only mortgages state the various methods available for repaying the mortgage explain the consequences of failing to make suitable arrangements to repay the mortgage indicate that it is the customer s responsibility to ensure a repayment product is maintained for the duration on the mortgage a oa oa Ed lt a KE BEG o ole The consequences of early repayment of the mortgage e g redemption penalties Related insurances including e g buildings contents The customer s responsibility to ensure that all necessary forms of insurance relating to the property and the mortgage are in place lt a BEG Oo oa 1 Explain that certain insurances may be a condition of the mortgage All costs fees etc associated with the mortgage and the implications of adding them to the loan Whether or not the terms and conditions of the mortgage product are portable in the event of moving house lt oa KE Explain when customer account details may be passed to credit refe
96. s Before you need to Export Your work to your Compliance Officer Sven Network T amp C amp Complaints Processes Print Blank Documents Skins Defaults Remove Blank Messages Export Raw Files To Compliance Officer Update File Structures Export Import Clone Clients Quick Search Latest Schemes pk New Customer Export Compliance Customer Database Professional Development Repayment Calculator Te 8 EE Broadcast Messages The Professional s Choice f d E i S A kia A d han D m f Mortgage Easy Finder h O m e BUYE R Message Board A Inbox Microsoft Out To get to the area where you can do the Cloning click on System at the top of your screen and then click on Admin From that menu click on Export Import Clone Clients 58 w Import Export Clients Please ensure that you Back up HBF6 F mdb before you use this H FG2K can be found on c program files home buyer system Export Clients to another Home Buyer System on Network Location of Server AA anete Program FilezXHome Buyer System select folder Clone Export Selection of Cutomers Import Clients from another File that supports Home Buyer System Data Format Location of Server AA anete Program FilezXHome Buyer System Select a file Import Selection of Cutomers Status 7 w Clone Clients Client Name Mir Fees Free CJ Miss Sarah Wilson J Mr Peter Testing CJ Mr Michael Morgan CJ Miss Anne Marie
97. s a customer which then allows you to go into the Compliance should you be in a position to do so or save them as a Prospect This simply saves all you have entered and puts it in the database for when you next need to work on it If you do not wish to save at all you can click the Close button to go back to the Main Menu 2 2 New Customer 2 2 1 The Sales Process This area gives you the option to enter a new customer if you have not saved them through the Quick Quote DR 0 No Scheme Selected You Have 10 Days Before you need to Export Your work to your Compliance Officer System Network T amp C amp Complaints Processes Close jw Mortgage Mortgage Details Are you acting as an Independent Fee Wen is it Paid MW Do you charge a fee to pour client 3000 F Inc Mortgage UpFront e Plain language description eg cash amount of the loan amount per hour etc We charge processing fee on application a typical fee is 260 A fee of up to 3000 is payable on completion The actual amount we charge will depend upon your circumstances L Do you give a full refund Maximum Refund Plain language description of the circumstances in which the fee is refundable or not refundable i refund of any of the processing fee which has not been paid to a third party jw Do you work from Panel of Lenders Will you be advising recommending a Mortgage to this client Iw Are you paid a commission proc fee by the lender insurance D
98. ses Print Blank Documents Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Close Er Status 1503 2006 h 15 03 2006 d 15 03 2006 V NotPrinted d 01104 2006 f 4401 04 2006 d 01 04 2006 h NotPrinted d Bicher I NotPrinted d NoiPrirted ip IDC Fact i Accepted Solution Term Client 1 Client 2 Premium To protect your mortgage if you die or are critically ill 25 100000 75 00 To protect your income mortgage payments if you are long term sick To protect your income mortgage payments if you are made redundant short term sick To protect your family if you die To protect your lifestyle if you were critically ill Fis 73 fer To protect your home and contents Mortgage cost for your new home Protection for your home amp family 75 00 Total for Mortgage and Protection 75 00 Additional Information If the accepted solution is different to the recommendation record the reasons why If the term goes beyond normal retirement how the client will afford the payments in retirement and any additional information necessary Please Select the disclaimer options to include on your Applicants Declaration on the print out Decline Protection Advice Key Features Given No Advice Given Regarding Existing Policy Cancellation Customer s Does Not Want To Have Protection Needs Reviewed In The Future lt lt Previous 31 2 2 12 Summary DR 239 Sarah
99. spect to Costs jw Lowest Setup Cost The initial cost to setup the mortgage F Lowest Initial Monthly Payment Click Here for an Explanation Lowest total cost over a Specified Time Period II Lowest total cost over a Specified Time Period Including any ERC Click Here for an Explanation Lowest total cost over the term of the mortgage Lowest amount payable to redeem the mortgage Click Here for an Explanation Ip Is This Factfind Section Com lt lt Previous Quick Search Add To Database Here you need to indicate what type of product you and your customer have agreed on best meets their needs and circumstances Then in the bottom section you get the customer to tell you what their definition of cheapest is This is because the FSA say that you must recommend the cheapest product from your research As there are potentially many different interpretations of cheapest we feel it is vital that the customer is allowed to make the decision as to what they regard as cheapest Behind each category of the cheapest definitions is an explanation All you need to do is click the text in red which says Click Here for an Explanation NB The FSA do also make the proviso that you can make a justification for a product that is not the cheapest if say for instance cheaper products than the one you are recommending are with lenders with service issues The final section of the factfind is the Budget Planner This takes the
100. st the customer and therefore will be able to be seen by the Compliance Officer 21 A Adobe Reader bmsmortgages buytolet 1 pdf File Edit View Document Tools Window Help B Open A Save a Copy 5 Print a Email Fu Search BI TE Select Text EH Q i Lad BIG E 118 D3 m Ger eBooks v Bookmarks Signatures 6 45 6 8 APR variable E a 5 A e a o EH 479 6 4 APR variable 5 39 6 5 APR variable 5 49 6 5 APR variable 5 49 6 5 APR variable Interest Rate BUY TO LET PRODUCT GUIDE MEG o xX Get better feedback and faster approvals JANUARY 2006 For the use of mortgage intermediaries and other professionals only Product BBR 1 95 for the life of the loan Single Switch Option BBR 0 29 for 2 years then BBR 95 for the life of the loan Single Switch Option BBR 0 89 for 2 years then BBR 1 95 for the life of the loan Single Switch Option BBR 0 99 for 3 years then BBR 1 95 for the life of the loan Refund of Valuation Max 490 Free Remortgage Service 7 Remortgage Only BBR 0 99 for 3 years then BBR 1 95 for the life of the loan Refund of Valuation Max 490 5 of origina loan amount in year 4 of origina loan amount in year 2 3 of origina loan amount in year 3 5 of origina loan amount in year 4 of origina loan amount in year 2 5 of original loan amount in year 5 of origina l
101. t Check Server for New Tests Start a New Test This will update your system with the latest test and then click on the test you want to take and click Start a New Test Then complete the test 46 11 Message Board When you receive a message you will be alerted to the fact that you have one To read it or look at previous ones click on Message Board In here not only can you read your compliance messages from your Compliance Officer but you can also reply to them or send one of your own When you reply to a message the system recognises that in future you would want to read all of the correspondence together so it sets up a Message Thread If you click on this you will be able to read the full details of the messages sent on a particular subject or case Presenter E mailer Mg Message Threads Messages PE Sent Received Outbox Pei Deleted ltems Mark as Head Mew Message Print Most Recent Messages Move To Deleted Attach Current Message to Thread Message Body Cancel Refresh View 12 Broadcast Messages Again if you have a Broadcast Message you will be notified by the system Click on the Broadcast Message button to view it and any previous ones 47 Broadcast Message Sent By Home Buyer Systems Home Buyer Systems Broadcasting System The latest addition to the Presenter and Compliance Officer systems This system will allow you to View Broadcast messages sen
102. t by your network Compliance Officer or Home Buyer Systems as a Compliance Officer you may create new HTML documents and broadcast them to all or a selection of your Advisors Additionally as a Compliance Officer you can view when these documents have been downloaded by advisors and check if they have been marked as read The Advantage af nano an ATM darument ic embedded in that darument mar he Date Posted Date RA 2 Corfimed Read on 17 03 2005 15 51 03 Print Message D Check For New Broadcast Messages Exit 13 Return To Main Menu Save and Notes At any time you want to return to the Main Menu save the details you are working on or make view your notes the 3 buttons in the top left hand corner do these jobs If you place your mouse over the first button it will tell you that by clicking it you will be taken to the Main Menu If you do the same for the second button it will tell you that by clicking this you can save the case to the Database Similarly if you do the same for the third button it will tell you that if you click it you will bring up your notes for that customer 48 88 208 Wilson Sarah Scheme 496 2yr 3 89 Fxd BBR LTV 90 112462 AQM MEG Fie Progress Check List Fees Accessories System Help Network T amp C amp Complaints Processes Fr D P Document IDD Mort Info Factfind Insurance Analysis KFI CstExp MPD Ddobin ChkLst PC FEE Status 0511 2005 J 4051 1 2005 40511 2005 J 4
103. ted legal fees available for remortgages 395 completion fee deducted from loan on completion 199 reservation fee payable on application Up to 25 of the original loan can be repaid within Total Cost 2 559 50 the early repayment charge period without Total New Mortgage 103 000 00 penalty ERC 2 of the balance outstanding until 3105 2008 PRES Ries ouet Interest is calculated monthly Payment holiday is not available This product is portable na lt lt Previous Next If you need to put everything back to how it was before you made changes then all you need to do is click the Reset Add to Mortgage Settings button at the head of the costs 5 3 Fees The Fees menu gives you the opportunity to override fees stated on the Cost Details screen and add new ones 66 DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBRLTV 90 116343 na File Progress Check List Bam Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents BEE e Close Save State Redemption Settlement Fee 15 03 2006 4 40104 2006 J 401 04 2006 lt 4401 04 2006 J 0104 2006 lt 401 04 2006 lt 4014 2006 lt 401 04 2006 LY NotPrinted a Se Application Fee SS SE SS e ae Sat DD Setup Ca Agent Fee stail nsu Budget Lhe Confirmat Lom HLC Overrider Anticipated Monthly N valuation Override MPPI Premium ipti PRODUCT DETAILS CAPITAL amp INTEREST vue Insurance Initially 24 96 Months Nis NE nmr eee SE 395 c
104. that period At that time we can review four circumstances and look to remortgage accordingly getup Costs Fa Lavest nitial Weontbdu Payment F Lowest SA Monthly Payments ke Lowest Gost Oyeta Specified Tem Lowes F Lowest f U Number of Top Products to print Print Close lSelectlLender FundedBy Ratel RateS Name Costs mthPmt Final TotalmonTotalCo You need to make your comments as to why you have selected the mortgage in the area titled Please enter in your own words why this product was chosen You can control the number of products that your analysis will print out by entering the number in Number of Top Products to print Then click the Print button and the analysis will be made available to print Document Location agg Email Address E Word Batch Close ma 142 KH A Lei kl professional morgage partnerships Market Results 08 11 2005 Susan Nolan Method of Payment Capital amp Interest Lengh of Tenure ees pe of Mortgage ist Time Buyer Lee NOT Addedtoloan Age Range jg Wee ee hin Selections Fixed No Stepped ET I Required hitid Term Range 2 2 Kl Sub Selections PenattyUntil End Ofhitial Les LT Advisors Notes This product as of now vill cost the least over the 2 year term you warted and there will be noperalty at the end of that period Atthat time we can review your SEL Britannia Building Britannia Building 424 2yr 424 Fud LT 95 3339 5 72989 186732
105. the cover needed Ifyou were unable to work due to sickness or disability Income required to cover your mortgage repayments 100000 o 900 0 gt Employers provision For how long Provided by existing policies Income protection shortfall How long would you need this income for What is your normal retirement age Retirement Age lt lt Previous Next gt gt If you have clicked the mortgage option on the Introduction screen then you will be able to complete the sections relating to insuring your customer for the mortgage 29 2 2 10 Ideal World DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List fees Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents EE Ej Document IDD Info Pack Factfind Insurance KFI Analysis CstExp MPD BagPin ChkLst PC Close p Status 1503 2006 J 41503 2006 lt 41503 2006 lt H NotPrinted 4 H01042006 440104 2006 lt 40104 2006 lt H NotPrinted lt H NotPrinted lt H NotPrinted H NotPrinted JL DE Facti Summ Cos Insuran Budge d s Contr Com Recommended Solution r Income Mortgage if made op endt Death or Critical Income Morgage if Long Aedundant or Short Term Family Protection if you die Protect Litastyle if Critical Important Information Illness Term Sick Sick Ill Term Client 1 Client 2 Premium Accepted E To protect your mortgage if you die or are critically ill 25 10
106. u close this screen by clicking the cross in the top right hand corner and then go into the customer database you will see that you have duplicated the record You can now use this new record im Client DataBase AEH Database Double Click on Client Name to Load Details Surname FirstName address 00 ist Jrctinfins Janavsjurt JcstexpJmeo EES errors status Jeroc fraa Jente Fees m Free No No No No No No No No No Wo No No TOBY OUTSTANDING NO Free Fees wilson Sarah Testing Peter Morgan Michael Robertson Anne Marie OUTSTANDING OUTSTANDING PC ISSUED OUTSTANDING PC ISSUED Yes Yes No OUTSTANDING Morgan Brian Yes No No OUTSTANDING Duagan Paul Yes Yes No OUTSTANDING 4 Toolbox for FeesFree Messages For Selected Customer Compliance Observation Display Printed Documents Delete Paid Accounts Messages Print I NewBusinessLog 60 4 Product Missing From Search There may be occasions when a product is missing from a search Perhaps it is slightly over its LTV but after you have spoken to the lender they are happy to accept it Obviously you need to get this product into your proof of research DR 209 Susan Nolan Scheme 515 2yr 4 24 Fxd LTV 95 66410 na Fie Progress Check List Gees Accessories System Help Network T amp C amp Complaints Processes EE ee Document IDD Mort Info Factfind Insurance Analysis KFI CstExp MPD BadgPin ChkLst PC Gel EN Status 0841 2005 J 40811 2005 lt 4081 2005 JY NotPrinted 4 408
107. uation M Shared Ownership Distribution Property Type Force lenders costs not to be added to loan amount Force valuations not to be added to loan amount d Abort Start Search 62 Use Salary To Source Products Offset F No HLC Setup the Filter with your customer details Amount Inc Mort Valuation Fee P AdvisorFee 3000 E HLC Conveyancing a MPPI Premium zz 4 Title Insurance NonBlockIns DP CHAPS HE u You then click the Next button to do a search You will now find the product s you selected are in the research sa 223 Susan Wright Scheme 3942 Flexi Plus BBR 0 49 Offset R M LTV 90 Fee 89157 P019R File Progress CheckList fees Accessories System Help Network T amp C amp Complaints Processes EET Jr Close Save MGS CMLS CMLS Direct Rejected egor seana Right Hand Mouse Click To Select Filter Click Column Name to Sort Totalln List 4250 Search Based All Lenders tender FundedBy Ratel Rates name Costs MthPmt Final TotalCost Analysis Yorkshire Building S Yorkshire Building 5 499 B4Flexi2yr 4 99 Fxd LTV 95 568220 76014 86342 568220 5682 20 gt PTE Abbey 499 499 Flexi Plus BBR 0 49 Offset RM LTY 90 Fe 5662 20 761 94 761 94 5682 20 i ems BM Solutions 505 Sir 5 05 Fxd BBR LTY 95 6035 20 765 91 817 61 6035 20 6035 20 BM Solutions BM Solutions 509 Sigi 5 05 Fxd BBR LTV 95 60920 785 91 81761 609120 6091 20 Research BM So
108. uct is portable na lt lt Previous Next Inbox Microsoft Out fk My Documents GN Home Buyer System T GN New Instruction Man BE 239 Sarah Wilson To override a fee click one of those that has override in the title such as Valuation Override This will bring up a box that you can type the figure you want to use Home Buyer System Valuation Fee Then click the OK button and the amended fee will now appear in the costs If you need to go back to the original figure then repeat the process but enter 0 When you click OK you will find the cost has reverted to the original figure If you want to add a new fee such as MPPI Premium then again click on it and type in the fee Then click OK and you will find it has been added to the list of costs 67 DR 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na File Progress Check List Fees Accessories System Help Network T amp C amp Complaints Processes Print Blank Documents if EP Document 10 info Pack 7 Factfind Insurance KFI wl Analysis CstExp MED y BdgPin y chkLat PC aS SS Dall Status 01 04 2006 JH1503 2006 115320068 01 04 2006 Dim game Die gaooge Dim 042006 401042008 JH 0104 2006 Dim gaogzg Di NotPrintea DL JDI Fe 5 Cost De Ir Budge Che fie dE Anticipated Monthly Mortgage P ents CAPITAL amp INTEREST Initially 24 96 Months Variable Rate 22 92 Years Int Rate Monthly 4 45 569 59 5 49 627 84 Total
109. uent cases If you click Next you will get a blank screen and you can type another explanation which again you can save To add the text to the top box and therefore your document click the Include button If you have added more than one set of wordings then you can scroll through them by clicking the Next button until you get to the one you want and then click Include to add it to the top box 30 2 2 11 Accepted Solution Initially on this screen all the details from the Ideal World situation are carried forward and then you can edit them if need be to reflect what the customer has committed to do At the bottom of the screen you can click on any products that are not being taken out to amend the declaration the customer signs on the printed document These last 2 screens prove that you were able to assess their needs and therefore able to provide solutions to problems If the customer then did not want to take out the cover or lesser cover then you can reflect and comment upon this Compliance Officer or a FSA inspector would be able to see clearly that the job had been done properly These 2 sections will be included in the Product Confirmation as well so that all aspects are covered for both Mortgages and Insurance in the same document aa 239 Sarah Wilson Scheme 1102 2yr 4 45 Fixed BBR LTV 90 116343 na MEINE File Progress Check List fees Accessories System Help Network T amp C amp Complaints Proces
110. which specific Repayment Method you require Fees Payment holiday is not available IMPORTANT You must make your Comments on the Details of this Case Highlighted above as a minimum to document the Suitability of your Recommendations Please State why this Method of Payment was chosen for the client Answer Capital Interest Please Enter Your Notes in Box Below The Capital Interest repayment method was selected because Additional Notes Relevant to Confirmation Save your note to your Product Confirmation System Suggestion RepaymentClReasont pci You wish to be certain of repaying your mortgage at the end of the chosen term and therefore have requested that your new mortgage is arranged on A a capital repayment basis This method guarantees to clear the mortgage balance at the end of the term assuming of course that all required mortgage payments are made throughout the term v Next Save Include z Populate with previous notes lt lt Previous Next gt gt Preview Populate with previous notes We provide as much guidance as we can to help you with the essential part of the sales process which is the product confirmation or suitability letter if you prefer On the Product Confirmation screen you have a summary of the Factfind To ensure that for each case you deal with you address the major points we have identified the areas that must be addressed and highlighted them in red Starting from the first topic hig
111. will tell you what the problem is If you double click the client it will load it and you can see immediately that the missing items are those that have a red cross on them If now or at a later date you want to view documents you have produced for the customer you click on the customer and then click on the button for the document you want to view which are located at the bottom right of the screen This will show you every copy you have printed for that particular tyoe of document If for instance you have printed more than one KFI you will see each one by clicking the KFI Cst Ill button 37 When you re print documents the system asks if you would like to comment on why you are doing so The comments you make will be shown at the beginning of the document You can search for customers by typing in some information you know about the customer and then click the Search button This can be any aspect of the customers details such as name address and so on or any other aspect For instance if you could only remember the number of the house type it in and the system will find all customers with that number in their address ia Client DataBase BEA Database Double Click on Client Name to Load Details First Name Address IDD jist Fotfnlns Analys KFI CstExp MPD BdgP ChkLst PC Errors Status Proc Paid Sarah 27 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No OUTSTANDING NO Robin Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No OUTSTANDING NO ve

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