Home

BT 2500 - User Manual

1. In menu mode press to return to update to home screen 2 9 Speed dial In standby press and hold buttons 2 9 to dial a stored speed dial number see page 32 X Press and hold to turn handset ringer on or off 64 Press and hold to lock or unlock the keypad If you need some help call us on 0800 145 6789 or go to www bt com producthelp 14 Getting to know your phone Handset display COMP cl AO maT x QA Yy AN ep vey Handset name UnMite Del Back Handset display icons mamm Shows handset battery status On answer machine on Scrolls when the handset is charging Off answer machine off Empty frame flashes when battery Flashing new answer machine message needs recharging Memory full shows if answer machine memory g On missed call in the Calls list is full AA On alarm is set a Flashing alarm time has been reached g On outgoing call made Off alarm off x 2 On incoming call received On handsfree speaker on gt When on indicates that you are listening n Eco modeis on to answer phone messages or recorded memos A The keypad is locked When on indicates that you are recording o a new outgoing message or memo dx Handset ringer is switched off UnMute Mute Indicates when Mute is on or off For full details of who has called you please make sure you have subscribed to Caller Display from your network provider A fee may be payable
2. Please complete your message within 10 seconds If a caller is still leaving a message when the memory expires they will hear Memory full Thank you for calling and the call will be ended If your answer machine memory becomes full and it is set to Answer and record it will automatically switch to Answer only mode Once messages have been deleted and there is memory available again the machine will revert to Answer and record mode unless you have changed the mode yourself to Answer only using the handset menu You will need to delete messages before your answer machine will be able to record new ones To delete all old played messages see page 44 and opposite Press G9 to increase or decrease the playback volume level At the end of playback the base will return to idle mode and messages will be renumbered to take into account any deleted messages Delete all old played messages In idle mode press Gy The base will announce To delete all old messages press Delete press within 3 seconds to delete all old messages You will hear All old messages deleted If you don t press within 3 seconds you will hear Messages saved Remote access With remote access you can operate your answer machine from any Touchtone phone even if you forget to turn on your answer machine before you go out You need to set a remote access PIN first and then you will need to turn remote acce
3. characters then use the keypad press QM Contact saved will be displayed and roemen NEW ones you will hear a confirmation tone 5 Ifyou have more than one handset registered to the base the display will show Cory to all handsets Press if you wish to copy to your other handsets Delete an entry in the Calls list 1 Press R then press or to scroll to the entry you want to delete and select Options by pressing Gra 2 Press to display Delete call and press SEAB Call deleted will be displayed and you will hear a confirmation tone Delete the entire Calls list 1 Press BY then display any entry and select Options by pressing the button 2 Press until Delete all calls is displayed then press QM llelete all calls will be displayed press to delete and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Answer machine Your BT2500 can digitally record up to 20 minutes of messages You can operate your answer machine from the handset the base or remotely from any other Touchtone telephone Using the answer machine from the handset Switch the answer machine on or off 1 Select Menu Anser Phone is displayed press QZ 2 Press K until Ansner phone ontott is displayed press QZ 3 Press J or K to select On or t then press to save Answer Phone or or off will be displayed and the current answer mode will be played Outgoing messag
4. is displayed press to confirm ld messages deleted is displayed and announced If you need some help call us on 0800 145 6789 or go to www bt com producthelp Using the answer machine from the base Switch the answer machine on or off Press is announced When the answer machine is On the text On will light up on the button Message playback using the base Press g If you have messages they will be played new unplayed messages first followed by old played messages During playback Press to stop playback The base will return to idle Press to pause and resume playback Press to delete the message being played Press to skip forward to the start of the next message Press to skip back to the start of the current message Press twice to skip back to the start of the previous message o toggle between On and Off The setting Answer machine 45 When you receive new messages you will be notified by a message on the handset display and the button on the base will flash a fast flash indicates new unplayed messages You can also set an audible alert see page 42 If there are no messages new or old when you press Ba you will hear You have no messages If you need some help call us on 0800 145 6789 or go to www bt com producthelp 46 Answer machine Memory full If there is only 10 seconds of memory capacity left when a caller is leaving a message they will hear
5. Find out more at www bt com callingfeatures If you need some help call us on 0800 145 6789 or go to www bt com producthelp Getting to know your phone 15 Finding your way around your phone Your BT2500 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the next page When the handset is switched on and at the home screen 1 Select Menu by pressing the Left option button QM to open the main menu 2 Use the or K button to scroll through the available menu options 3 When the menu you want is displayed press the Left option button SEZ 4 Use the or K button to scroll through the available sub menu options When the sub menu you want is displayed press the Left option button QHZ Select Back by pressing the Right option button iE To exit a menu and return to the home screen press If no buttons are pressed for 30 seconds the handset returns to the home screen automatically Right option button Press to select the option displayed on the screen above Left option button the button or to go back a step Press to select the option displayed on the screen above the button or to confirm entry Navigation buttons Scroll up or down through the menu options If you need some help call us on 0800 145 6789 or go to www bt com producthelp 16 Getting to know your phone Menu map Answer Phone Play Messages x new msg Delete all old messages Outgo
6. Unavailable number is unavailable Withheld number has been withheld International international number Operator call from the operator Payphone call from a payphone Ringback a ringback call Caller Display If you ve subscribed to a Caller Display service you ll be able to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you ll see the caller s name on the display instead If you haven t subscribed to a Caller Display service Incoming call will be displayed when you receive a call Calls list The Calls list holds up to 50 incoming missed and answered calls and 20 outgoing calls The date and time of the call is also stored If you haven t subscribed to a Caller Display service Ha rumber will be displayed in the Calls list for incoming calls but the time and date will still be recorded Calls are listed in chronological order with the most recently received made call at the top of the list When the list is full and a new call is received made the oldest entry will be deleted automatically The Calls list can hold numbers up to 24 digits and names up to 14 characters If you need some help call us on 0800 145 6789 or go to www bt com producthelp Caller Display and the Calls list 35 Missed call notification The amp missed call icon will be display
7. Menu scroll K to Settinss and press SEB Sounds is displayed press R until Ease Settinas is displayed and press QRZ Press J to display FEX Code and press SEB Enter the number you want maximum of 4 digits and press to save Saved will be displayed and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Settings 55 Change the system PIN The default system PIN is 0000 You can change this to your own preferred 4 digit code Select Menu scroll K to Settings and press QZ Sounds is displayed press R until Chanae Sustem Thesystern PiN isused when FIH is displayed and press SEB changing certain settings and If the current PIN is 0000 you will be prompted to for registration de registration enter the new 4 digit PIN then press QRZ If you make a mistake select Or if the current PIN is not 0000 enter the old Paver ene current 4 digit PIN first and then press QRZ Then follow the prompts and enter the new 4 digit PIN Enter the new 4 digit PIN again and press QZ The display will show Hen s4stem PIN saved and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp 56 Settings If you reset the handset settings all the handset settings will return to their default settings e g the handset name ringer melody all volume levels display and alarm settings Re
8. digit remote access PIN when prompted Play back your messages as shown on the next page in Operating your answer machine remotely If you do not choose to switch your answer machine On it will switch off when the call is ended If you need some help call us on 0800 145 6789 or go to www bt com producthelp Answer machine 49 Operating you answer machine remotely 1 Dial your phone number 2 When you hear your outgoing message press and enter your 4 digit remote access PIN 3 Follow the voice prompts to Play main menu Play all messages E Skip back during playback Delete a message during playback GB Skip forward during playback B Turn answer machine on Turn answer machine off If you need some help call us on 0800 145 6789 or go to www bt com producthelp Settings Handset settings Choose from 5 handset Set the handset ringtone for external or ringtones The default external internal calls ringtone is Melody 1 and the oe internal ringtone is Melody 2 1 Select Menu scroll R to Settings and press SEB 2 Sounds is displayed press QVM Rirsins is displayed press ZB 3 External Rinatone is displayed press SEAB Or press to display Internal Rirstarne and then press QZ The current ringtone will be played 4 Press or K to hear the different ringtones and press to save your choice Saied will be displayed and you will hear a confirmation tone Set the handset ringer volume T
9. from the public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries BT2500 Helpline on 0800 145 6789 After a time you might find that the handset batteries e Don t open the handset except to replace the run out of charge more quickly This is a standard sign handset batteries or the base This could expose you of wear and the batteries will need replacing to high voltages or other risks Contact the Helpline 1 Open the battery compartment cover on 0800 145 6789 for all repairs 2 Lift the battery out and remove the batteries e Ifthe keypad is locked it is still possible to make calls Replace with two new AAA Ni MH 550mAh to 999 and 112 emergency numbers by dialling the number then pressing KS e Radio signal transmitted between the handset and base may cause interference to hearing aids Caution e Itis recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment e Itis recommended that if you have a pacemaker fitted you check with a medical expert before using this product e Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close e Itis recommended that you place your product at least one metre away from such appliances to minimise any risk of interference rechargeable batteries 3 Replace the batter
10. mno6 d pars7 8 tuv8iiuadda wxyz9 space 0 FL O OLOINID W BPIWIN TR Changes text entry mode sentence case upper lower or numeric View dial a contact 1 From the home screen press E The first entry Searching alphabetically Press the relevant keypad will be displayed button e g to search for a 2 Press or J to scroll through and view the entries contact beginning with S press ea OB four times then scroll RA 3 To dial an entry press RN when the entry is through th entdies displayed If you need some help call us on 0800 145 6789 or go to www bt com producthelp 28 Contacts You cannot edit the special contact entries that the handset has pre programmed in memory When you delete an entry it will only be deleted on the handset you are using If you have more than one handset registered to the base you will need to delete the entry manually from each handset You cannot delete the special contact entries that the handset has pre programmed in memory Edit a contact entry From the home screen press EJ Press K or f to scroll to the entry you want to edit and select Options by pressing SEZ Press to display Edit Contact and press WEZ Edit the name by pressing or to move cursor left or right and HED to delete characters and use the keypad to enter new ones then press QZ Edit the number b
11. 6789 or go to www bt com producthelp 7 In this guide Voicemail L571 sssssssssssssssssssssessen 23 Getting to know your phone Handset DUttoNs esseeeeeeeeeees 12 Handset display display icons 14 Finding your way around your phone15 Menu MaP ccceseeceeesseeecesseeeeeeeees 16 BaS 18 Using the phone Switch the handset on or off 19 Make an external call secseeeeees 19 Preparatory dialling csseeeeees 19 End a Call ceceseessessseseceeeseeeseees 19 Receive a Call sssccsstesssreesseeeeees 20 Call Waiting scesccesecsseesseeseeeseeees 20 MUG acs sicscectiienttesetiasecissedtesvanssetevse s 21 Incoming speech Handsfree volume 21 HAM OSTiG CY Fveccstecucsextcenestraverexceetnese 21 Make a handsfree call eeeeeeeees 21 Answer a call handsfree s000 22 Switch to handsfree during a call 22 Redial cssccusssnissetscletecdeceadecceseccclerseces 22 Do not disturb cccseeeseeseeeseeeeees 23 Keypad lock cssccsccsssesseesseesseeees 24 Turn the handset ringer on or off 24 Turn Eco mode on or Off 0 cc000 25 Finding handset paging 0 6 25 Contacts Store a contact name and number 26 Character Map scssescceseessesseeees 27 View dial a contact cceeeccseeeeeeees 27 Edit a contact Entry csesseesceeees 28 Delete a contact ENtry ceceereceeees 28 Delete a
12. 7 N E i and all received answer machine 6 Clearing user data is displayed Once finished messages will be deleted handset or base user data deleted is displayed and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp ea Clock Alarm If you have subscribed to a Caller Display service the time and month will be set when you receive your first call but you will still need to set the year The default setting is 12 hour You must enter the full date day month and year Use ij if you need to move the cursor left and fi to move the cursor right The time is set in 24 hour format If you didn t set the time and date when you first set up your phone then you will need to do so before you can set an alarm The clock will also be displayed on the handset screen in idle mode Set the time format 12 or 24 hour Select Menu scroll J to Clock Alarm and press QZ Alarm is displayed press K until Time Format is displayed and press QZ Press or J to display i2 hour or 24 hour then press to save your choice Saved will be displayed and you will hear a confirmation tone Set the time and date Select Menu scroll R to Clock Alarm and press QZ Alarm is displayed press K until Time ard Date is displayed and press QRZ Enter the time using the keypad and press QZ Enter the date using the keypad and press QZ Saued wi
13. 9 or go to www bt com producthelp BT Calling Features You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go to www bt com callingfeatures refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150 If you re not connected to the BT network some of these features may not be available Call diversion services might allow other divert options Please contact your telephone network provider for details You can easily access a number of BT Calling Features using the Calling Features menu There are two empty entries in the menu where ou can store your own numbers if you wish to Pre stored numbers in the Calling Features menu Call Diversion Cancel Ringback Call Waiting Reminder Call Call Barring Anon Call Reject If you need some help call us on 0800 145 6789 or go to www bt com producthelp Using Call Diversion Set All Calls When Busy or When Unanswered Select Menu scroll Y to Callins Features and press GZ Call Diversion is displayed press SEAB Press or J to display either Divert all calls Divert when busy or Divert if unanswered and press GZ Press or Ei to display either Setur diversion Cancel diversion or Check diversion and press E Follow the spoken instructions or listen for confirmation statu
14. A BT 2500 HGO SET UP amp USER GUIDE Find more user manuals and product information at www liGo co uk manuals BTE UK s best selling phone brandt Quick Set up and User Guide BT2500 Digital Cordless Phone with Answering Machine Important please read first e Only use the line cord power supply and rechargeable batteries supplied with your phone e Make sure that the power supply is connected to a known working socket e Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket e To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs Answer machine handy hint Make sure the telephone is set to Answer and record and that the Ring delay is set to answer before any voicemail service i e BT Answer 1571 or similar The default setting is four rings If you want to change this please see page 41 If you need some help call us on 0800 145 6789 or go to www bt com producthelp Check box contents 2 x AAA Ni MH 550 mAh rechargeable batteries already in handset Mains power adaptor item code 066270 Contents for each additional handset multipacks only l 2 x AAA Ni MH 550 mAh rechargeable batteries item c
15. Delete All If you need some help call us on 0800 145 6789 or go to www bt com producthelp 18 Base Vol Decrease the speaker Vol Increase the speaker volume during playback volume during playback during idle andthe base during idle and the base ringer volume Skip lt lt During playback press once to skip back to the start of the current message Press twice to skip back to the start of the previous message Delete Press once to delete the message during playback In idle mode press to delete all old messages ringer volume Answer on off Press to turn the answer machine on or off the call screening volume the call screening volume When set to On the text On will light up on the button Find Press to ring all registered handsets helpful for finding a missing handset see page 25 Also used during the registration process see page 64 Z NN En JENS Volume ea Skip gt gt During playback press to skip forward to the start Find of the next message Stop Press to stop message playback eee 8 J Play Green In use light On when there is power to the base Flashes when the line is in use or registration is taking place Red charging light Battery charging light On when the handset is in the base charging When you have new messages the button will flash Press once to play new messages P
16. Help Can t access your messages from another phone Have you changed the remote access PIN See page 47 Always keep a note of the new PIN in a safe place Has Remote access been turned off To turn remote access on see page 48 No Caller Display number name displayed Have you subscribed to a Caller Display service from your network provider See page 60 The caller may have withheld their number Network may not have the callers number information An exact name number match was not found in your contacts Check that you ve stored the full STD dialling code Can t register a handset to a base You can register up to five handsets to your BT2500 base and you can register your BT2500 handset to up to four bases Check that you ve not exceeded the limits Check that you ve entered the correct system PIN number default PIN 0000 Check that you re at least one metre away from other electrical equipment to avoid interference when registering If you need some help call us on 0800 145 6789 or go to www bt com producthelp Help 71 Base unit does not ring but the lights are on Have you connected the telephone line correctly Do Not Disturb may be switched on see page 23 Is the base ringer set to off You may have a faulty line or socket Try using another socket or line If you are a BT customer then please call 0800 800 151 or your network provider if you still have problems Buzzing noise on my phone or on ot
17. ake the call When the caller begins to leave a message the display will show Lister If you want to talk to the caller press KW to take the call This will stop the recording if it s started Message playback using the handset When you receive new messages you will be notified by a message on the handset display and the fe button on the base will flash a fast flash indicates new unplayed messages You can also set an audible alert see page 42 Press Menu nsner Fhone is displayed press SEAB Flas Messages and the number of new messages will be displayed press QZ You will hear if you have messages or not if you do they will be played As each message is played the handset will display the number or the name if you have Caller Display and the time and date it was received If you have any old already listened to messages these will be played after your new messages Answer machine 43 While screening you can adjust the volume by pressing H or eg on the handset or on the base You can also stop a caller leaving a message by pressing on the base during message recording The caller will hear Thank you for calling and the call is automatically ended Each message is played back with the day date and time it was received announced If you need some help call us on 0800 145 6789 or go to www bt com producthelp 44 Answer machine New unplayed messages are played first oldest to most
18. cific event When Set up Reminder call is selected you will be prompted to enter the time you wish to receive the reminder call and then press the left option key E Follow the spoken instructions or listen for confirmation status Using Call Waiting Select Menu scroll R to Callina Features and press QZ Scroll to Call Haitins and press SEAB Press or J to display either Turn on Call Haitina Turn off Coll Waiting or Check Call Haitina and press QZ Follow the spoken instructions or listen for confirmation status Using Reminder call Select Menu scroll J to Callina Features and press QZ Press until Reminder Call is displayed press QZ Press or K to display either Set ur Reminder Coll Cancel Reminder Coll or Check Reminder Coll and press QZ Follow the spoken instructions or listen for confirmation status If you need some help call us on 0800 145 6789 or go to www bt com producthelp Using Call Barring Select Menu scroll R to Calling Features and press QZ Press fq until Call Barrirs is displayed press QZ Press fj or J to display either Set ue Call Barrina Cancel Call Barring or Check Coll Earrina and press QB Depending on which option you choose select the next option you want or listen for confirmation status Using Anonymous Call Reject Select Menu scroll R to Callina Features and press QZ Press until Arorrsinaus Coll Reject is displa
19. ct the batteries and mains power for ten minutes then reconnect and try again You have a dial tone but the phone won t dial out If you re connected to a switchboard check whether you need to dial an access code see page 55 Handset doesn t ring The ringer volume may be switched off see page 50 Check that the mains power is correctly connected Do Not Disturb may be switched on see page 23 Make sure the handset is registered to the base see page 64 If you need some help call us on 0800 145 6789 or go to www bt com producthelp Help 69 No display The batteries may be flat dead or incorrectly inserted Recharge or replace the batteries Range icon flashes Make sure the handset is registered to the base see page 64 Check that the mains power is correctly connected to the base Check that the handset is within range of the base If the batteries are low place the handset on the base charger to recharge You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT2500 base may be on the line and Auto Join is switched off please see page 53 Answering machine doesn t record any messages The memory may be full Play and delete old messages see pages 43 and 45 Answering machine messages have the wrong date and time Have you set the date and time See page 58 If you need some help call us on 0800 145 6789 or go to www bt com producthelp 70
20. d some help call us on 0800 145 6789 or go to www bt com producthelp Change the call settings Select Menu scroll K to Settings and press QZ Sounds is displayed press K until Call Settings is displayed and press QZ Auto Arsuer is displayed press or press to display either Auto End Call Auto Join calls or First Rings and then press QZ Press or BJ to select fir or Ot then press to save Sa ed will be displayed and you will hear a confirmation tone Base settings Set the base ringtone Select Menu scroll K to Settings and press SEB 2 Sounds is displayed press until Base Settings is displayed and press QRZ Rinsing is displayed press SEAB intone is displayed press QZ The current ringtone will be played at the base Press fj or K to hear the different ringtones and press to save your choice Saved will be displayed and you will hear a confirmation tone Settings 53 The default setting for all call settings is On If Auto answer is set to On you can answer a call by lifting the handset off the base If it s set to Off you ll need to lift the handset off the base and then press Ba If Auto end is set to On you can end a call by placing the handset back in the base If Auto end is set to Off you ll need to press Bt end the call With Auto join calls set to On you can automatically join an existing call from another registered handset without being invited to join the call y
21. de on or off With Eco mode on the handset only uses the transmission power it needs to communicate with the base rather than full transmission power all the time Long press G amp 9 to turn Eco mode on or off The icon will then be displayed to indicate that Eco mode is on when not displayed Eco mode is off Find handset Paging You can ring a handset to help find it Press on the base All handsets registered to the base will ring and the screen will show Ease searchins for handsets for up to 2 minutes To stop the ringing press on the base again or press J on any handset Using the phone 25 The default setting is Eco mode Off If you get an incoming call while you re paging a handset the incoming call takes priority If the handset ringer is switched off on a handset it will be temporarily switched back on so the handset can be found Paging calls can t be answered by a handset If you need some help call us on 0800 145 6789 or go to www bt com producthelp Contacts Entering names Use the keypad letters to enter names e g to store Tom Press once to enter T Press ei three times to enter o Press shy once to enter m Writing tips To delete the last digit character entered select Del by pressing the aD button Press to switch between text entry modes sentence case Abc upper case ABC lower case abc or numeric 123 Press to insert a space To enter a pau
22. e You can also choose All handsets if you want to call all handsets registered to the base If a handset answers the handset name will be displayed on your screen If the internal call is not answered after 30 seconds you will see Handset not available on your display and you will be returned to your external caller Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between two handsets Press Qa then press f to scroll through and display the handset you want to call then press amp The receiving handset will ring and your handset name will be presented on the screen To answer they need to press amp If it is not answered after 30 seconds you will see Handset not available on your display Press fg to end the call Transfer a call You can transfer an external call to another handset registered to the base During a call select Options by pressing the button then press J to display Transfer call and press QZ If you have one other handset it will ring if you have more than one other handset you can press or to display the handset you want then press and it will ring Your external call will be put on hold If you need some help call us on 0800 145 6789 or go to www bt com producthelp Using additional handsets 67 3 When the other handset answers you can announce the call and then press f to trans
23. e on or off see page 62 Out of range warning When the handset is out of range of the base the display will show Searching for base the backlight will turn up to 100 to indicate the alert message and you will hear a warning tone You need to move back within range of the base station If you move out of range when you re on a call you ll lose your connection The handset will automatically re connect to the base when you move back within range Receive a call When you receive a call the phone rings and the display shows Incomina coll and Y If you ve gota caller display service the display shows the caller s number if it s available or the caller s name if it matches an entry stored in your contacts list Press Wj to accept the call Call Waiting If you ve got a call waiting service and it is switched on your phone will alert you to a second incoming call if you re already engaged on an external call You ll hear the call waiting tone and if you also have caller display the display will show the number of the caller or the name if it matches an entry in your contacts Press or select Switch by pressing QRZ to answer the new call and your first caller is put on hold Press or select Switch by pressing QRZ to toggle between the two callers 4 Press fj to hang up the current call If you hang up a current call your phone will ring back to reconnect you to your original call if
24. e phone Answer a call handsfree When the phone rings Press R after the call has been answered The call is transferred to the handset loudspeaker Switch to handsfree during a call During a call press KW to put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press KW again Redial Telephone numbers that you have called are saved in the Calls list There is not a separate redial list all calls are saved in the Calls list The Calls list holds up to 50 incoming missed and answered calls and 20 outgoing calls To redial a number see View dial an entry in the Calls list on page 35 You can also save a number to your contacts delete a number or delete all numbers from the Calls list see pages 35 36 If you need some help call us on 0800 145 6789 or go to www bt com producthelp Voicemail BT 1571 If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages Do not disturb This feature allows calls to be presented silently with minimal notification When set to On the base and handset ringer volumes on all handsets registered to the base will be set to Off The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings The base call screening volume and message alert will also be set to Off Turn Do not disturb on or off Select Men
25. ecting Hide If the battery charge completely runs out the display will show Eotteries dat Please You must recharge the handset batteries before you can use the handset If the charge completely runs out the handset will switch off Place the handset on the base or charger to charge If you need some help call us on 0800 145 6789 or go to www bt com producthelp 5 6 Quick set up guide 3 Once set up is complete your handset will display Please check line cord place the handset on the base to charge until step 4 4 After 24 hours plug the phone line cord into the phone wall socket Battery performance e To keep the batteries in the best condition leave the handset off the base for a few hours at a time e Running the batteries right down at least once a week will help them last as long IMPORTANT as possible Charge the handset batteries for 24 hours or your e After charging your handset phone might not work for the first time subsequent charging time for the batteries is approximately 8 hours Set up your additional handsets multipacks only 1 For additional handsets and chargers plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power e The charge capacity of rechargeable batteries will go down over time which will reduce the talk and standby time Eventually they ll need replacing For details on how to get r
26. ed dial button If you try to save a Speed dial entry under a Speed dial button that has already been populated the display will show Replace number and you will hear an error tone You can overwrite the existing entry by pressing Ce You can allocate a name and number to each of the Speed dial buttons Gi to EB Button is pre programmed with 1571 but you can delete this and replace it with an entry of your choice Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it Save a Speed dial entry From the the home screen enter the telephone number you want to store Then either Press and hold the Speed dial button to you want to store the number under The display will show Saved as speed dial x being the Speed dial button and you will hear a confirmation tone Or Select Options by pressing QZ The display will show Save as speed dial Press QZ Press or to display the Speed dial button number you want to save the entry under and press QZ The display will show Saved as speed dial x being the Speed dial button and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Speed dial 33 Dial a Speed dial entry Press and hold the Speed dial button Ei to under which the entry you want to dial is stored The number will be dialled automatically Edi
27. ed on the home screen when incoming calls have been missed and the number of missed calls will be shown e g 10 new calls You can clear the notification by viewing the calls list on any handset registered to the base The amp icon will still be presented for missed calls in the calls list so you can differentiate between calls See Calls list indicators opposite View dial an entry in the Calls list Press J The most recent entry is at the top of the list If there are no entries falls list empta will be displayed Press K or J to scroll through and view the list To dial an entry when the entry you want is displayed press Save a Calls list entry to your contacts Press R then press J or J to scroll to the entry you want and select Options by pressing QZ Save number is displayed press SEAB Calls list indicators gz outgoing call made ap incoming call received g missed call When the Calls list is open press to scroll from the newest call to the oldest or press to scroll from the oldest call to the newest If you need some help call us on 0800 145 6789 or go to www bt com producthelp 36 Caller Display and the Calls list Ifyou need to edit thenumber 3 Enter the new contact s name using the keypad and or name press R or ag to p press QHZ move cursor left or right and i _ Del to delete unwanted digits 4 The number will be displayed edit if necessary and
28. ed subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2012 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed by The Art amp Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 t UK s No 1 Phone Brand based on sales Source GFK RT UK Landline Phone sales Volume and Value Sales Jan 2000 Aug 2012 Calls made from within the UK mainland network are free Mobile and international call costs may vary BT2500 11 12 Issue 1 BTE
29. ed to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT2500 supports time break recall but not earth loop recall General information 75 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby SGW declares that this BT2500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit www bt com producthelp For your records Date of purchase Place of purchase For guarantee purposes proof of purchase is required so please keep your receipt Enter your base system PIN here Enter your remote access PIN here If you need some help call us on 0800 145 6789 or go to www bt com producthelp D For a Better Future We re always looking to make our products last longer and use less power so we don t have such a big impact on the environment To find out about what we are doing visit bt com betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provid
30. ee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s recommended repair agent Discount Communications on 0800 980 8999 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries If you need some help call us on 0800 145 6789 or go to www bt com producthelp Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT2500 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Connecting to a switchboard Switchboard compatibility This telephone may be connected to most types of switchboard however in the event of any difficulties consult your switchboard Service Provider Recall R Recall is used when connect
31. eplacement batteries call the helpline on 0800 145 6789 2 Activate the batteries as explained on page 5 3 Place the handset on the charger to charge for 24 hours If you need some help call us on 0800 145 6789 or go to www bt com producthelp if you ever need to remove the batteries simply slide open the battery compartment cover and ease out the batteries J Go Your BT2500 is now ready for you to use e For help setting the date and time go to page 58 e For instructions on making a call go to page 19 e For help personalising your phone s settings go to page 50 e For instructions on using the answer machine go to page 37 Or you may find the answer in the Help section on page 68 or see our online frequently asked questions at www bt com producthelp Alternatively call the Helpline on 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary Quick set up guide Using your BT2500 on a broadband line If so you need to fit an ADSL microfilter between the phone line cord and the phone socket You can get BT ADSL microfilters from www bt com shop If you cannot find the answer to your problem in this user guide then please call our free Helpline on 0800 145 6789 Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase If you need some help call us on 0800 145
32. es The outgoing message is the message a caller first hears when the answer machine picks up their call There are two pre recorded male and female outgoing messages to choose from one that allows callers to leave a message Answer amp Record and one that simply answers the call Answer Only or you can record your own The default is Answer amp Record using the female voice You ll need to set the date and time if you ve not already done so so that the answer machine can correctly announce when each message was received To set the date and time manually see page 58 When the answer machine is switched On the text On will light up on the gj button Answer amp Record The pre recorded Answer amp Record outgoing message that allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Answer Only The pre record Answer Only outgoing message where callers hear an announcement but can t leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later If you need some help call us on 0800 145 6789 or go to www bt com producthelp 38 Answer machine When recording your Answer Only message remember to let your caller know that they won t be able to leave a message Record your own outgoing message Select Menu Arisuer Phone is displayed
33. fer the call Hold a 3 way call Using your handset you can hold a 3 way call with two external callers Or you can hold a 3 way call between 2 handsets if you have more than 1 registered to your base and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing amp amp 1 During a call select Options by pressing the button Multi call is displayed press QZ 2 Either enter the number you want to call or press E and scroll to the number you want or the internal handset you want and then press to call When the second call is answered the first external caller will be put on hold 3 Select Join by pressing the button and all callers will be joined in a 3 way call If you need some help call us on 0800 145 6789 or go to www bt com producthelp Help Phone doesn t work Have you activated the batteries correctly See page 5 Check that the mains power is correctly connected No dial tone or line cord error message displayed on screen Is the telephone cord plugged into the base and phone wall socket Check that the mains power is correctly connected Only use the telephone cord supplied with the phone Can t make or receive calls Check that the mains power is correctly connected The batteries may need recharging Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconne
34. fter each button press Confirmation tones when turned on you will hear a tone after each successful action or after an error has occurred This does not include the battery charging tone when the handset is placed on the base charger low battery or out of range warnings or tones used in calls such as Call Waiting or Call Intercept If you need some help call us on 0800 145 6789 or go to www bt com producthelp 52 Settings A handset name can be a maximum of 12 characters If you name your handset the handset number will be removed e g instead of saying Kitchen 1 the name would just be Kitchen To revert back to the default handset name Handset x delete all the characters and press There are 5 contrast levels to choose from The default setting is Level 3 Change the handset name Select Menu scroll K to ettiras and press SEB Sounds is displayed press K until Handset Hame is displayed and press QZ Edit the name by selecting Del to delete the characters then enter the new name and press to save Saved will be displayed and you will hear a confirmation tone Change the handset display contrast Select Menu scroll J to S ttinsas and press QZ 2 Sounds is displayed press until Disrlay Contrast is displayed and press QZ Press fi or EJ to select the level you want then press GMB to save Saved will be displayed and you will hear a confirmation tone If you nee
35. handset and press GZ Press or J to display the handset you wish to de register and press QZ If the system PIN is not 0000 then you will be prompted to enter it then press QV If it is 0000 you will continue straight to point 6 The display will show De resisterins handset and once successful you will hear a confirmation tone and the display will confirm the handset has been de registered Using additional handsets 65 Registering another make of handset to your BT2500 base If you want to register another make of handset i e not a BT2500 handset to your BT2500 base you will need to follow the Registration instructions that came with the handset first and then continue with the base part of the registration procedure as shown in point 4 on page 64 Please note that registering other types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset If you need some help call us on 0800 145 6789 or go to www bt com producthelp 66 Using additional handsets You can also choose All handsets if you want to call all handsets registered to the base If a handset answers the handset name will be displayed on your screen If an external call is received while an internal call is being made the handsets registered to the base will display the external call information and you will hear the call waiting tone in the handset earpiec
36. her electrical equipment nearby Sometimes other electrical equipment can interfere with your BT2500 if it s placed too close We recommend that you place your BT2500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you re still having problems call us on 0800 145 6789 or go to www bt com producthelp General sales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business Additional handsets are available to purchase from the Helpdesk on 0800 145 6789 Billing enquiries Please see the phone number shown on your BT bill If you need some help call us on 0800 145 6789 or go to www bt com producthelp General information Important Safety information This equipment is not designed for making emergency e Only use the power supply suitable for the BT2500 phone calls when the power fails Alternative Using an unauthorised power supply will invalidate arrangements should be made for access to your guarantee and may damage the phone The item emergency services code for the base mains power supply is 066270 If This product is intended for connection to analogue you ve bought a multiple pack the item code for the charger mains power supply is 066270 e Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available
37. here are 5 handset ringer 1 Select Menu scroll to Settings and press SEB volume levels plus Ringer Off 2 Sounds is displayed press GMB Finzin is The default setting is Level 3 displayed press QZ If you turn the ringer off the x eet E dk icon will be displayed on 3 Press fg until Rinsina Yolume is displayed and the home screen press Gra As a quick way to turn the handset ringer off press and hold Gp If you need some help call us on 0800 145 6789 or go to www bt com producthelp The current external ringtone will play at the current volume Use the J or K button to increase or decrease the volume or turn the ringer off You will see the volume level change on the display or Ringer Off will be displayed if you turn the ringer off Press to save your choice Sauen will be displayed and you will hear a confirmation tone Turn the handset tones on or off Select Menu scroll R to Settinas and press WEA Sounds is displayed press EAB Press R until Handset Tones is displayed and press SEAB Eeyead Tones is displayed press or press to display Coririation Tones and then press QZ Press J or K to select i or Off then press to save Saved will be displayed and you will hear a confirmation tone if set to on Settings 51 There are two handset tones keypad tones and confirmation tones You can turn these on or off the default setting is On Keypad tones when turned on you will hear a beep a
38. ing Message Record Memo Answer phone on off LAnswer mode _Answer settings Do Not Disturb 1_On _ Off Clock Alarm Alarm off HOn Once On Daily Mon to Fri Sat amp Sun Time and Date Time Format _12 hr 24 hr Speed dial list Speed dial 1 9 Calling Features Check Diversion Cancel Ringback Call Waiting Reminder Call Call Barring Anon Call Reject If you need some help call us on 0800 145 6789 or go to www bt com producthelp Getting to know your phone 17 Settings Contacts menu Accessed by pressing the CJ button mOn Off mOn Off mOn Sounds Ringing r External Ringtone Internal Ringtone L Ringing Volume Handset Tones m Keypad Tones Confirmation Tones _ Handset name Display Contrast Level 1 5 tL Call Settings Auto Answer 7 t Auto End Call Auto join calls 4 First Ring 4 Base Settings M Ringing _ PBX Code Software Version Version Change System PIN Reset Registration Register Handset De register handset m Add new contact L Edit Contact Delete Contact t Memory Status Delete all contacts M Settings Clear user data Calls menu Accessed by pressing LOff m Save Number t Delete Call the R button t Copy contacts only available if more than one handset registered L
39. l Arizuer Settings is displayed press E Press fj or K to select either Answer and record or Ansuer only and press SEZ 4 Arsuer delay is displayed press SEAB Press J or to display the number of rings you want 0 9 rings or Time saver and press QZ Saved will be displayed Set the maximum message length You can set the maximum length that an answer machine message can be 1 minute 2 minutes or 3 minutes The default setting is 3 minutes Select Menu Arisuer Phare is displayed press SEAB Press ff until Arisuer Settings is displayed press QRZ Airsuer and record is displayed press QZ Press amp to display Maximum message lernath and press SEZ Press or K to select the length you want and press QB 302d will be displayed Answer machine 41 The answer delay setting sets how many times the phone will ring before the answer machine takes the call You can choose from 0 9 rings or Time saver The default setting is 4 rings Time saver When you ring in to access your answer machine remotely if you have set Time saver as the answer delay and you have new messages it will answer after 10 seconds If you don t have new messages it will answer after 20 seconds This means you can hang up knowing that you have no new messages saving you the time and the cost of the call For compatibility with BT 1571 or another voicemail service Make sure the answer delay is set for your answer
40. l be displayed Answer machine 39 Reinstating the pre recorded outgoing message will not delete your recorded outgoing message It will be retained incase you want to use it in the future If you need some help call us on 0800 145 6789 or go to www bt com producthelp 40 Answer machine You can record amemo message on the answer machine for other users to hear when they listen to messages You can only record memos using the handset Memo messages are played back in exactly the same way as normal answer machine messages see page 43 and 45 The default outgoing message mode is Answer amp Record using the female voice Record a memo Select Menu Arisuer Phone is displayed press SEA Press fg until Record Hemo is displayed press GZ Follow the voice prompt to record your memo and select Save when you ve finished Your memo will be played back to you Select OK if you re happy with it or you can delete it by selecting Delete Set the answer mode Answer amp Record or Answer Only Select Menu Answer Phone is displayed press QZ Press until Ariziier Mode is displayed press QZ Press fj or J to display the answer mode you want Answer and record or Answer only and press GRAB willbe displayed If you need some help call us on 0800 145 6789 or go to www bt com producthelp Set the answer delay Select Menu Arisuer Phare is displayed press SEAB Press i unti
41. ll be displayed and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Set an alarm Select Menu scroll R to Clock Alarm and press GZ Alarm is displayed press SEAB Press or J to display the alarm frequency you want Off On Once Orn Daily Hon to Fri or Sat amp Sun and press QZ Enter the alarm time using the keypad and press QZ Press J or K to hear and choose the alarm melody you want press E to confirm your choice You will hear a confirmation tone and the display will briefly show Alarii orn and the time you have set Stopping the alarm when it goes off When the alarm goes off the selected melody will play at an ascending volume and the handset backlight will flash The display will show the alarm time and also the message 18 min snooze To stop the alarm press ff or or amp amp To activate a ten minute snooze press or any other button except f or amp amp Clock Alarm 59 If you select Off and press GRAB the display will show Alarm off and you will hear a confirmation tone When you ve set an alarm the A icon will appear on the idle screen to confirm an alarm has been set If an incoming call is received while the alarm is going off the alarm notification will immediately stop and the incoming call will be shown on the display The alarm will not resume If you need some help call us on 0800 145 678
42. ll contacts cccsceceseeeseees 28 View the contact memory status 28 Copy a contact only available if you have more than one handset 30 Copy all contacts only available if you have more than one handset 31 Speed dial Save a speed dial entry ce000 32 If you need some help call us on 0800 145 6789 or go to www bt com producthelp Dial a speed dial entry cseeeeee 33 Edit a speed dial entry cceeee 33 Delete a speed dial entry 0068 33 Caller Display and the Calls list Caller Display ccsscssccssesseeseees 34 Calls E 34 View dial an entry in the Calls list 35 Save a Calls list entry to your contacts35 Delete an entry in the Calls list 36 Delete the entire Calls list 36 Answer machine Using the answer machine from the handset ccssesssssseeseeeseeeeees 37 Switch the answer machine on or off 37 Outgoing messages sses 37 Record your own outgoing message 38 Play the current outgoing message 38 Reinstate the pre recorded outgoing MESSAGE sssssssesssssesssseee 39 Record a memo sssssssssossssoss00s000000000 40 In this guide Set the answer mode Answer amp Record or Answer Only 40 Set the answer delay csscsceseees 41 Set the maximum message length 41 Set the message alert on or off 42 Call screening esecceseecereeeeeeeeeees 42 Message pla
43. machine to answer before the voicemail service Therefore the answer delay should be less than on your voicemail service For BT 1571 do not set the answer delay to more than 5 rings If you need some help call us on 0800 145 6789 or go to www bt com producthelp 42 Answer machine When the message alert is set to On the base will beep at regular intervals The default setting is On The default setting is call screening On Set the message alert on or off Select Menu Arisuer Phone is displayed press SEA Press fg until Arizuer Settings is displayed press GZ Anisuer and record is displayed press SEAB Press fgg to display Message alert on off and press GZ Press or to display Or or ff and press GRAB 33 22 will be displayed Call screening When call screening is turned on and the answer machine takes a call you can listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person Turn call screening on or off Select Menu Answer Phone is displayed press QZ Press fg until Anisuer Settinas is displayed press GZ Press fg until Call screenina onoff is displayed press GZ Press fi or EJ to display On or Oft and press GRAB 3 22 will be displayed If you need some help call us on 0800 145 6789 or go to www bt com producthelp Using call screening When the phone rings wait for the answer machine to t
44. ng to know your phone Handset buttons Left option button Press to enter the main menu access sub menus and confirm options shown on the display above the button Vol Up In standby press to change the ringer volume In talk mode press to increase the incoming speech volume In menu mode press to scroll up through the options Contacts Press to access your stored Contacts Talk Handsfree In standby mode press to make and receive calls see page 19 In talk mode press to switch handsfree on and off see page 21 Calls Down In standby press to open and scroll through the Calls list see page 34 In talk mode press to decrease the incoming speech volume In menu mode press to scroll down through the options 1 Speed dial In standby press and hold to dial BT 1571 or your stored speed dial number see page 23 If you need some help call us on 0800 145 6789 or go to www bt com producthelp Getting to know your phone 13 Right option button Press to confirm the option displayed on the screen above the button to delete or go back to the previous screen In answer machine mode deletes the current message playing ECO R Recall In standby long press to turn Eco mode on off see page 25 R Recall for use with some BT Calling Features and when connected to a switchboard PBX End call on or off Press to end a call In standby press and hold to switch the handset on or off see page 19
45. ode 066270 already in handset 2 Handset Charger C1 IMPORTANT Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your BT2500 if you use any other type of batteries If you need some help call us on 0800 145 6789 or go to www bt com producthelp Quick set up guide Where to put your phone IMPORTANT 69 Plugin Place the base within 3 metres of a mains power socket and 1 8 metres of a 1 Plug the mains 2 Plug the other end phone socket so the cables power adaptor into of the power adaptor will reach the base with the into the wall power Make sure it s at least a cable clipped in the socket and switch on metre away from other electrical appliances to avoid interference groove provided Don t place the phone or base in a bathroom or other humid area The product works by sending radio signals between the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal The phone line cord is pre installed but don t plug the other end into the wall socket yet Don t connect the phone line to a phone socket until the handset is fully charged The base station should be plugged into the mains power
46. ou can simply press Wio join With First ring set to Off an incoming external call will be displayed visually before the handset s start to ring for the second burst of ringing Choose from 5 base ringtones The default base ringtone is Melody 1 If you need some help call us on 0800 145 6789 or go to www bt com producthelp 54 Settings There are 5 base ringer volume levels plus Ringer Off The default setting is Level 3 If you re connected to a switchboard you might need to enter an access code e g 9 before each number is dialled Your BT2500 can store an access code which is automatically dialled before each number If you wish to revert to not using a PBX access code you need to go into the PBX code menu and delete all the digits by selecting Del then press to save Set the base ringer volume Select Menu scroll to Settinss and press SEB Sounds is displayed press K until Ease Settinas is displayed and press QRZ Rinsins is displayed press EAB Press J to display Rinsins Volume then press SEAB The current base ringtone will play at the current volume Use the or J button to increase or decrease the volume or turn the ringer off You will see the volume level change on the display or Finger Of will be displayed if you turn the ringer off Press to save your choice Saved will be displayed and you will hear a confirmation tone Set a PBX access code Select
47. press SEA Press fy until Gutscins Messages is displayed press GV Press J or J to display the outgoing message mode you want Answer and record or Answer only and press GZ Record message is displayed press QZ Follow the voice prompt to record your message and select Save when you ve finished Your message will be played back to you Select OK if you re happy with it or you can delete it by selecting Delete Play the current outgoing message Select Menu Arisuer Phone is displayed press SEA Press J until Gutscins Messages is displayed press GZ Press or J to display the outgoing message mode you want Answer and record or Answer only and press GZ If you need some help call us on 0800 145 6789 or go to www bt com producthelp Press to display Flay current message and press to hear the outgoing message If the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete Reinstate the pre recorded outgoing message Select Menu Arisuer Phone is displayed press SEA 2 Press fg until Qutscina Messages is displayed press GZ Press fj or K to display the outgoing message mode you want Answer and record or Answer onla and press QZ Press fg to display Use default messase and press GZ The display will show in press SEAB 6 Press or K to display either Female voice or Male voice and press QB Saved wil
48. recent and then old played messages oldest to most recent If the memory is full the display will show Answer phone memory full when you enter the Answer phone menu You can still playback your messages by pressing Ea however Memory full will be announced before new or old messages are played back Message playback is stopped if you receive an incoming call You can toggle between private playback through the handset and handsfree playback by pressing the KY button The default is private playback You can t delete messages that you ve not played yet Unless you delete a message it s automatically saved To cancel deletion when you see the message Delete all old messages press MEAD During playback you have the following options or fq to adjust the playback volume E amp Y to switch private playback through the handset to handsfree playback to repeat the current message playing from the beginning to skip back to the previous message GB to skip forward to the next message Del or E to delete the current message playing At the end of playback you will hear End of messages the display will return to the Play messages screen and messages will be renumbered to take into account any deleted messages Delete all old played messages Press Menu Ariswer Phone is displayed press QZ Press fg until Delete all old messages is displayed press QZ Delete all old messages
49. ress during playback to pause playback If you need some help call us on 0800 145 6789 or go to www bt com producthelp Using the phone To switch the handset off Press and hold until the handset turns off To switch the handset on Press and hold until the handset turns on Make an external call Press amp 2 When you hear the dial tone enter the number Preparatory dialling Enter the number first If you make a mistake select Del by pressing the Right option button iE to delete the last digit Press amp Y to dial End a call Press fy Call timer Your handset will automatically time your outgoing and incoming calls The handset shows the length of time both during and for a few seconds after your call When you make a call the green amp In use light on the base comes on Auto end If auto end is set to On you can end a call by placing the handset back in the base If auto end is set to Off you ll need to press Bv end the call Auto end On is the default setting See page 53 If you need some help call us on 0800 145 6789 or go to www bt com producthelp 20 Using the phone Auto answer If auto answer is set to On you can answer a call by lifting the handset off the base If auto answer is set to Off you ll need to lift the handset off the base and press RN too Auto answer On is the default setting See page 53 Call Waiting To switch your call waiting servic
50. rst time please try again incase the base registration period ran out of time If there are already five handsets registered to the base the registration will fail You must de register another handset before you can register the new one see page 65 If you ve bought a BT2500 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must register it to your BT2500 base before it can be used Register an additional handset Select Menu scroll to Settinsas and press SEAB 2 Press K until Resistration is displayed and press QZ Resister Handset is displayed press QZ Fre a3 hold dnd on base is displayed Press and hold the button on the base for 5 seconds The green In use light on the base will start to flash Immediately press on the handset The handset will display Resisterins handset to indicate the base is in registration mode If the system PIN is not 0000 then you will be prompted to enter it then press QHZ 6 Once registration is successful the handset will show Handset x resistered with X being the assigned handset number and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp De register a handset Select Menu scroll K to Settings and press SEB Press until Resistration is displayed and press E Press K to display He resister
51. s Using Ringback Select Menu scroll R to Callina Features and press QZ Press until Cancel Ringback is displayed press GZ Follow the spoken instructions or listen for confirmation status BT Calling Features 61 Call Diversion will divert incoming calls to another number of your choice You can choose all calls to be diverted or calls only to be diverted when the line is busy When Setup diversion is selected you will be prompted to enter the number you wish to divert calls to then press the left option key QZ Follow the spoken instructions or listen for confirmation status With the ring back feature you can get an automatic call back from an engaged number No need to dial a busy number over and over again Just dial 5 wait for a confirmation message and hang up Your phone will keep trying the busy number for up to 45 minutes If you need some help call us on 0800 145 6789 or go to www bt com producthelp 62 BT Calling Features Call Waiting lets you know if another person is trying to call you while you re on another call If asecond caller rings you will hear a beep in the handset earpiece If you ve subscribed to Caller Display the display will show the caller s details as well Reminder call lets you book an alarm call Like an alarm clock except it lets you book an alarm call days in advance Set repeat reminders every day or asa one off call to remind you of a spe
52. se ina contact number When storing a number press and hold in the place where you want the pause To enter a recall ina contact number When storing a number press and hold in the place where you want the recall You can store up to 50 names and numbers in your list of contacts Names can be up to 14 characters and numbers up to 24 digits The handset will come with some special numbers pre stored These will include the BT Helpline BT 118500 All handsets if you have more than two handsets registered and a list of the handsets registered to the base according to their default name number e g Handset 2 or 3 etc or name if you have stored one Store a contact name and number From the home screen press Ma8 2 Select Options by pressing GMB Add nev contact will be displayed press QZ Enter the new contact name using the keypad see note opposite for help and press QRZ Enter the phone number and press QZ The display will show Contact saved and you will hear a confirmation tone If you only have one handset the display will return to the contacts list showing the new entry If you have more than one handset registered to the base you will be prompted to Cory to other handsets If you wish to press and follow the display instructions or see page 30 If you need some help call us on 0800 145 6789 or go to www bt com producthelp Contacts 27 Character map ghi4iiii jkli5
53. seeeeeeees 59 Stopping the alarm when it goes off 59 BT Calling Features Pre stored numbers in the Calling Features M NU cccceesssseceeessesees 60 Using Call Diversion ccscccsseceeees 61 Using Ringback scsccsseeseeseeees 61 Using Call Waiting ccesccceseeeeees 62 Using Reminder call ccscceeeeee 62 Using Call Barring cccescceeseceeees 63 Using Anonymous call reject 63 Using additional handsets Register an additional handset 64 De register a handset sscceeeeees 65 Make an internal call between handsets sssscsssseceeses 66 Transfer a Call c ccseceseceseecseecseees 66 Hold a 3 way Call cesesseceseceeees 67 FOI Biss ssccseacseaacdeedetesdcessacessaenstantenaees 68 If you need some help call us on 0800 145 6789 or go to www bt com producthelp In this guide General information Safety information sscesscesseees 72 ClO AMI Qiscscnsesstsnncssusiadbesacddvcindonteaes 73 Environmental ssccssseeesseeeees 73 Product disposal instructions 73 Guarantet ssissssiscesiserssosioissisissvorssseis 74 Technical information scsseeeees 75 Connecting to a switchboard 75 Recall I 2 cceceveceecdeseticsssieeostestseessess 75 ROME ei E EES 75 Declaration of Conformance 75 If you need some help call us on 0800 145 6789 or go to www bt com producthelp 11 mm Getti
54. set the handset or base settings Select Menu scroll K to Settinss and press SEB Sounds is displayed press K until Reset is displayed and press QRZ Settings is displayed press QZ Handset vat Settings is displayed press or press gy to display Base Settings and then press SEZ Reset chandset or baset settinas is displayed press QZ Resetting settings is displayed while the reset takes place Once finished handset or bose settings reset is displayed and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Settings 57 Reset the handset or base user data Ha reset the a all the base settings will return to Calls E m mape 1 Select Menu scroll J to Settinas and press WPB ao defaut seinas ea the 2 Sounds is displayed press R until Reset is base ringer melody all volume displayed and press Gs levels PBX access codes and answer machine settings 3 Settings is displayed press R to display Clear user dato and press SEAB Handset is displayed press or press J to display Ease and then press P 4 If the system PIN is 0000 you will be prompted ityowdesrthehandsetuserdst to enter it then press GZ If not you will all your contacts will be deleted continue straight to step 5 jf youdesethebaseu ei 5 Clear chandset or baset user data is displayed data your memos calls list press P recorded outgoing messages
55. socket all the time If you need some help call us on 0800 145 6789 or go to www bt com producthelp E Activate the batteries and follow the Set up wizard 1 Activate the batteries by pulling the plastic tab away from the back of the handset T PULL Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use 2 The handset will check for a link with the base station once found the screen will show Please set the time and date The set up wizard will take you through the steps for setting the time and date recording your outgoing message for the answer machine and adding contacts Press the button if you want to follow the set up wizard prompt or the button to continue to the next prompt until set up is complete Quick set up guide Talk Standby time Under ideal conditions the handset batteries should give up to 12 hours talk time or 120 hours standby on a single charge This doesn t mean you can unplug the base or leave the handset for this length of time without charge Please note that new Ni MH rechargeable batteries don t reach full capacity until they ve been in normal use for several days Battery low warning The C4 icon will flash you ll see the message Battery Low in the display and hear a warning beep every minute to indicate that you need to recharge your handset before you can use it You can remove the display message by sel
56. ss On if you want to use this feature If you need some help call us on 0800 145 6789 or go to www bt com producthelp Answer machine 47 Set the remote access PIN for the first time Select Menu Arisuer Phare is displayed press SEAB Set FIH to use remote access is displayed press Select Del by pressing if you need to Z delete any digits Enter a 4 digit PIN of your choice and press QZ 6 Enter the 4 digit PIN again to confirm and FIH saved Change the remote access PIN Select Menu Answer Phone is displayed press SEAB press QZ Press j to display Chanae Access FIM and press GZ Enter your old 4 digit PIN and press QZ If you need some help call us on 0800 145 6789 or go to www bt com producthelp 48 Answer machine You cannot turn Remote access On until you have set a remote access PIN The default setting is Off Enter the new 4 digit PIN press and then enter the new PIN again and press QZ The Turn remote access on or off Select Menu Answer Phone is displayed press GZ Press R until nsner Settings is displayed press QZ press GZ 4 Remote access on off is displayed press SEZ Press or J to display Orn or GFF and press GRAB 33224 will be displayed If you forget to switch on your answer machine Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call Press and enter your 4
57. t a Speed dial entry Select Menu by pressing QZ scroll J to Sreec dial list and press QB The first entry will be displayed 2 Press J or J to display the entry you want to edit and select Options by pressing QZ 3 Edit speed cialis displayed press QZ 4 Edit the number by selecting Bel to delete digits and then enter the new digits Press to save You will hear a confirmation tone and Saved as speed dial x will be displayed Delete a Speed dial entry Select Menu by pressing QZ scroll EJ to Speed dial list and press GZ The first entry will be displayed 2 Press i or K to display the entry you want to delete and select Options by pressing SEZ 3 Press fj to display Delete speed dial and press SEZ 4 Delete speed dial x is displayed press QZ You will hear a confirmation tone and Steed dial x deleted will be displayed j m If you need some help call us on 0800 145 6789 or go to www bt com producthelp Caller Display and the Calls list You ll need to subscribe to your network provider s Caller Display service for this feature to work You might have to pay a fee For more information on BT Calling Features call BT free on 0800 800 150 For the caller s name to be displayed make sure you ve stored the full telephone number in your contacts list including the dialling code There are some incoming calls where a number is not displayed and a network message is recorded instead
58. that caller is still connected If you need some help call us on 0800 145 6789 or go to www bt com producthelp Mute During a call select Mute by pressing the Right option button The display shows Cail mited and your caller can t hear you Select UnMute to return to your caller Incoming speech Handsfree volume Press J or K to increase or decrease the volume The first press will present the Call volume screen so you can see the current volume level Subsequent presses will change the volume you will hear the volume level with each press Make a handsfree call Enter the number then press twice lt is displayed You hear your call over the handset loudspeaker Press KW to switch the call between the earpiece and the loudspeaker Press fg to end the call Using the phone 21 During a call you can talk to someone nearby without your caller hearing Mute can also be used to silence a handset ringer when an incoming call is received During a call you can adjust the handset incoming speech or loudspeaker volume There are five levels The default setting is Level 3 Handsfree Handsfree lets you talk to your caller without holding the handset and means that other people in the room can listen to your conversation over the loudspeaker During a handsfree call press or to change the volume If you need some help call us on 0800 145 6789 or go to www bt com producthelp 22 Using th
59. that you unplug the power and telephone line cord during an electrical storm Generalinformation 73 Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EQ has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for this equipment please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal If you need some help call us on 0800 145 6789 or go to www bt com producthelp 74 General information Within the 12 month guarantee period Guarantee Your BT2500 is guaranteed for 12 months from the date of purchase Subject to the terms listed belo
60. ts When you delete all contacts they will only be deleted on the handset you are using If you have more than one handset registered to the base and wish to delete all contacts from them all you will need to manually follow the delete all contacts procedure using each handset The delete all contacts feature will not delete the special contact entries that the handset has pre programmed in the memory If you need some help call us on 0800 145 6789 or go to www bt com producthelp 29 30 Contacts Copy a contact only available if you have more than one handset 1 From the home screen press M The first entry will be displayed 2 Press K or J to scroll to the entry you want to copy and select Options by pressing QZ 3 Press until Cors contacts is displayed and press GZ 4 Cora onla and the contact s name will be displayed press GZ If you only have 2 handsets registered to the base The display will show CaFsirs to and the handset name number you are copying to Once the contact has been copied successfully the display will show Cory complete and you will hear a confirmation tone If you have more than 2 handsets registered to the base The display will show Cory to All handsets You have the option to copy to all your handsets or to select an individual handset using W or fj to display your choice then press QE Once copying has been successful you will hear a confirmation tone and the displa
61. u scroll FJ to 1o Hot Disturb and press QHZ Press i or K to select On or Off then press to save The chosen setting will be displayed and you will hear a confirmation tone Using the phone 23 When set to On the idle screen will display Do Not Disturb If you need some help call us on 0800 145 6789 or go to www bt com producthelp 24 Using the phone You can lock the keypad so that it can t be used accidentally while you re carrying it around With the keypad locked you can still call the emergency services on 999 and 112 using preparatory dialling and you can still answer incoming calls and operate the in call features as normal When the call is ended the A comes on again Keypad lock To lock the keypad Press and hold G29 for 2 seconds The handset gives a confirmation tone and Kevead locked is briefly displayed before returning to the home screen with the 9 icon displayed To unlock the keypad Press and hold B for 2 seconds The handset gives a confirmation tone and Kevead unlocked is briefly displayed before returning to the home screen Turn the handset ringer on or off Press and hold for 2 seconds to turn the handset ringer on or off The display will briefly show Firiger on or Ringer off before reverting to the home screen with the dx icon displayed if the ringer is off If you need some help call us on 0800 145 6789 or go to www bt com producthelp Turn Eco mo
62. w the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT2500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product Guarantee conditions e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee doesn t cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Prior to returning your product please read the Help section beginning on page 68 or contact the BT2500 Helpline on 0800 145 6789 Additional answers to frequently asked questions are available from www bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarant
63. y compartment cover Don t immerse batteries in water throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT2500 by using any other types of batteries There is a risk of explosion if incorrect batteries are fitted If you need some help call us on 0800 145 6789 or go to www bt com producthelp e Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning e Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on any surface susceptible to heat damage e Donot stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend
64. y pressing or K to move cursor left or right and SED to delete characters and use the keypad to enter new ones then press QZ The display will show Cartact saved and you will hear a confirmation tone If there is more than one handset registered to the base you will be given the choice to copy the entry to other handsets Delete a contact entry From the home screen press ECJ Press gg or J to scroll to the entry you want to delete and select Options by pressing GZ Press fg until Delete Contact is displayed and press QZ Delete contact is displayed press QB to confirm The display will show Contact deleted and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Delete all contacts From the home screen press MAB The first entry will be displayed Select Options by pressing Graz Press J until Delete all contacts is displayed and press GZS Delete all contacts is displayed press QZ to confirm The display will show All contacts deleted and you will hear a confirmation tone View the contact memory status From the home screen press MAB The first entry will be displayed Select Options by pressing Z Press until Menors Status is displayed and press QZ The display will show the total number of contacts stored and the total amount of contacts that can be oe oe Ea stored e g 22 contacts E mor Contac
65. y will show Cars complete If you need some help call us on 0800 145 6789 or go to www bt com producthelp Contacts 31 Copy all contacts only available if you have more than one handset From the home screen press MA The first entry will be displayed select Options by pressing QZ Press J until Cors contacts is displayed and press GZ Press J to display Cory all contacts and press QZ If you only have 2 handsets registered to the base The display will show Ferlace contacts list Press GZ the handset name number you are copying to will be displayed Once the contact has been copied successfully the display will show Cary comelete and you will hear a confirmation tone If you have more than 2 handsets registered to the base Press or J to display the handset you want to copy to then press QZ The display will show Ferlace contacts list Press QZ the handset name number you are copying to will be displayed Once copying has been successful the display will show Cory complete and you will hear a confirmation tone If you need some help call us on 0800 145 6789 or go to www bt com producthelp Speed dial If you try to save a Speed dial entry under a Speed dial button that has already been populated the display will show Rerlace number and you will hear an error tone You can either overwrite the existing entry by pressing and holding the same Speed dial button or press and hold a different Spe
66. yback using the handset 43 Delete all old played messages 44 Using the answer machine from the DASE 2 lt 02 2 ce davers lt eveenctsvectivestecess 45 Switch the answer machine on or off 45 Message playback using the base 45 Delete all old played messages 46 Remote ACCESS ceeceesesseeceeeeseeees 46 Set the remote access PIN for the FUSE LUNG E E 47 Change the remote access PIN 47 Turn remote access on off 0008 48 If you forget to switch on your answer MACHINGE ccessccereeeereeeees 48 If you need some help call us on 0800 145 6789 or go to www bt com producthelp 10 In this guide Operating your answer machine remotely cccsecesseeceees 49 Settings Set the handset ringtone for external or internal Calls csceseesseeseeeseeees 50 Set the handset ringer volume 50 Turn the handset tones on or off 51 Change the handset name 06 52 Change the handset display contrast 52 Change the call settings c000 53 Set the base ringtone cseeseeees 53 Set the base ringer volume 54 Set a PBX access code ceseeeseeeeees 55 Change the system PIN sccceeeceees 56 Reset the handset or base settings 56 Reset the handset or base user data 57 Clock Alarm Set the time format 12 or 24 hour 58 Set the time and date eeeeeeeees 58 Set an alarm cssccesseeesreee
67. yed press GiB Press A or EJ to display either Turn on Call Rejects Turn off Coll Reject or Check Call Reject and press to call Follow the spoken instructions or listen for confirmation status BT Calling Features If you selected Set up Call Barring you have the following options Bor all outacina callas Bor Int Hat amp Mobile calls Bor Int calls Bor operator calls amp terts Bor calls usina and for Bor premium rate calls If you selected Cancel Call Barring you have the following options Cancel barrina for all calls el barrina IntiHaotih Cancel barrina Int calls Cancel barrina operatori Can ter noel barring and calls or Cancel barrina Premium rate Anonymous call reject blocks calls from withheld or anonymous numbers If a caller withholds their number they won t be able to get through to you If you need some help call us on 0800 145 6789 or go to www bt com producthelp 63 7 Using additional handsets You can register up to five GAP compliant handsets to your BT2500 base to extend your phone system without needing to install telephone extension sockets for each new phone If a handset becomes un registered it will need to be registered to the base again Resister handset will be displayed press Q then follow the instructions starting from point 4 opposite You have 2 minutes to complete the registration process If registration isn t successful the fi

BT 2500 - User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents