Widex USB Link
Contents
1. eae ae ee ar 405 250 500 4k HI 425 250 500 ik Series CET gt Recommended vent diameter Recommended vent diameter E Product information using this window 13 Fitting the hearing aids Hearing aids which have never previously been fitted must be assigned to the correct side i e right and left in Compass Detect hearing aids as follows 1 To identify hearing aids make sure they are placed inside the neck loop close to the USB Link unit Use the Play buttons under Identify HA When you select a play button the relevant hearing aid plays a sound for 6 seconds and in some models a light emitting diode lights up 2 While this is happening remove the hearing aid from the Widex USB Link and listen to it 3 In Compass select whether the hearing aid is for the left or right ear 4 Repeat the procedure if you are fitting two hearing aids 5 Click Next to connect the hearing aids nication Tools Setup Compass Help EX Select the hearing aid you want to use Model Serial no Defined for 002036 No hearing aid selected 6 Select a starting point and make sure the earhook earmold configura tion is correct Be Serial no 4 3 002054 Wie flex Select2. l DEX 0459 Denmark www widexpro com UJ HIGH DEFINITION HEARING EG SE Ne HN me Qa D
3. and treated before the hearing aid is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropri ate for a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the audiolo gist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of a trial rental or purchase option program Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consul tation with a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged Children with hearing loss In addition to seein
4. antenna Antenna dimensions 6 mm 01 8 mm L 40mm L 4 85mm Modulation FSK FSK Magnetic Field Strength 12dBuA m 54dBuA m at 10m distance at 10m distance Output power 5nW 29pW EIRP Range 30cm between hearing Im remote unit to aid and Widex USB Link hearing aid 30cm between hearing aids or hearing aid to Widex Tech Module Center frequency 10 6MHz 10 6MHz no collision avoidance Channels Single channel radio Single channel radio Bandwidth 660kHz 15dB 660kHz 15dB Data rate 212kbit s raw channel 212kbit s raw channel capacity capacity Data flow Simplex or semiduplex Simplex or semiduplex Protocol Random access Random access no collision avoidance EIRP Equivalent isotropically radiated power 20 The USB Link contains a radio transmitter receiver with the following Radio transmitter parameters Frequency range 10 6 MHz 10 2 11 0 MHz Bandwidth 15dB 660 kHz Channel Single channel radio Modulation FSK Radiated output power 32 nW 45 dBm Magnetic field strength 12 dBuA m 10 m Duty Cycle 50 averaged over 1 hour of operation Simplex or semi duplex capability The radio receiver in the USB Link programming module is using the same frequency and band width as the transmitter Co Cables and transducers The USB Link is using a standard USB extension cable 21 Quality of Service for Wireless Technology in
5. guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people This USB Link may be interfered with by other equipment even if that other equipment complies with CISPR emission requirements 27 EMI EMC Compliance The USB Link complies with the following EMC EMI standards Standard Test type Note 47 CFR Part 15 subpart C RF emissions USA Federal Communications Com mission FCC requirements for inten tional radiators EN 303 330 2 V1 3 1 RF emissions incl Spurious emission EMC and radio spectrum matters for Short Range Devices in the frequency range 9 kHz 25 MHz IEC 60601 1 2 2007 EMC emission Immunity RF and ESD Medical electrical equipment General requirements for basic safety and essential performance Electromagnetic compatibility EN 301 489 3 V1 4 1 Immunity RF and ESD Standard for Low Power Transmitters in the frequency range 9 kHz 40 GHz 28 Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician preferably an ear specialist before dispensing a hearing aid if the hearing aid dispenser determines through inquiry actual observation or review of any other available infor mation concerning the prospective user that the prospective user has any of the following condi tion
6. the WidexLink System WidexLink wireless technology enables communication between two partners of a binaural pair of CLEAR hearing aids and with their matched external devices The requirements for the quality of service QoS vary among the various components and their intended user scenarios For programming these requirements include a BER Bit Error Rate better than 10 at a bitrate of 212 kbits s a semi duplex transmission with a required acknowledge a transmission latency in each direction 2x and a receive to transmit mode RX to TX time The data are saved in the hearing aid even when transmission is interrupted Wireless Security Measures Security of the wireless signals is assured through device system design that includes Individual MAC address for each unit which is checked during each transmission A built in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission A Cyclic Redundancy Check CRC to check data validity and correct errors A secure Bluetooth connection that is pass key protected Authorized usage of programming software with single log in 22 Guidance and manufacturer s declaration Electromagnetic emissions The USB Link is intended for use in the electromagnetic environment specified below The cus tomer or the user of a USB Link should assure that it is used in such an envi
7. PrecitionFi starting point amp Fitting wizard 8 Pina statue E rues Your client must wear the hearing aids when you select the OK button Previous Cancel Using this window 7 Position the hearing aids in the client s ears Place the Widex USB Link around the neck of the client 8 Make sure that the Widex USB Link unit is positioned correctly as in the illustration 9 Click OK and proceed with the fitting 15 INTERRUPTING THE FITTING If it is necessary to interrupt the fitting in Compass it is recommended that you click on Offline programming under Communication and remove the Widex USB Link Detect Hearing Aid Online Programming Right HA on Fitting status Preconditions Rationale conditions Acoustic identity Ear set tubing Ear set tip Undefined Vent diameter Age group Adut AISA Indude Sensogram HTL Base Sensogram Estimated 26 50 60 70 Feedback test Method Estimated Status Net Ok Program settings Preconditions Rationale conditions D Acoustic identity Le Ear set tubing Ear set tip Vent diameter Age group AISA Sensogram HTL Type Method Values Feedback test Method Statusi In sku vent effect Program settings Sound Diary Status copa Ux 16 Binaural rationale Wire Flex Undefined Instant flex 17 Adut Include Basic Sensogram Estimated 40 50 80 70 Estima
8. WIDEX USB LINK USER INSTRUCTIONS CON TEN S SYMBOLES iiie 4 5 ORES aM d Oe Oe Ree 3 INTRODUCTION a die Nr SUN VE sau 4 INSTALLING THE WIDEX USB LINK DRIVER AND CONNECTING THEMIDEX USB LINK ua 4 5 a4 24 ae ede REM REESE 5 USING THE WIDEX USB LINKS mer Eee m 11 ACTIVATING THE WIDEX USB LINK gt s sws lens 11 DETECTING THE HEARING AIDS 12 FITTING THE HEARING AIDS 4 s somme RR Y RE 14 INTERRUPTING THE FITTING 16 HEARING AIDS WHICH CAN BE PROGRAMMED WIRELESSLY WITH THE WIDEX USB EINK see creta 444 ba pe 17 WARNINGS 5012 2 hah wether i thal od A kee 18 TROUBLESHOOTING 2 co a A ere A ie ee 19 REGULATORY INFORMATION CONTENTS OF THE USB LINK PACKAGE Widex USB Link USB extension cable 3 0 m Fixture for In The Ear ITE hearing instruments User Instructions SYMBOLES The following shows the indicators markings and symbols used in this manual or on the device label Display Status Flashing green light The Widex USB Link is communicating with the instruments Not for general waste USB Link label Ti See this user manual for information not included on the Widex R Non ionizing radiation INTRODUCTION The Widex USB Link makes it possible to fit hearing aids using wireless technology without the use of cables conne
9. X USB LINK 1 Connect the Widex USB extension cable to the USB outlet on the com puter as illustrated 2 Connect the other end to the Widex USB Link 3 To ensure safe data transmission from the computer to the Widex USB Link the USB extension cable must not exceed 167 feet STEP 3 THE FOUND NEW HARDWARE WIZARD STARTS 1 Select No not this time and click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software Yes this time only O Yes now and every time connect a device No not this time Click Next to continue 2 Select Install the software automatically Recommended and click Next Found New Hardware Wizard This wizard helps you install software for USB Device If your hardware came with an installation CD lt gt or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from list or specific location Advanced Click Next to continue 3 Select Finish and the Widex USB Link is ready to be used Found New Hardware Wizard Completing the Found New Hardware Wizard The
10. cted to the hearing aids The Widex USB Link allows direct connection to the fitting computer and sup ports the wireless fitting offered by Widex INSTALLING THE WIDEX USB LINK DRIVER AND CONNECTING THE WIDEX USB LINK Installing the driver and connecting the Widex USB Link is a three step process The first step is to install the driver for Windows The second and third steps involve connecting the Widex USB Link It is recommended that Compass is closed during the installation Please do not connect the Widex USB Link to the computer before com pleting the driver installation STEP 1 INSTALL THE DRIVER UNDER WINDOWS XP SP2 SP3 1 The driver is installed from the Compass V5 1 CD or a newer version 2 Select setup exe in the folder SupportNUSB driver Ver X X 3 Click Next to start the installation Device Driver Installation Wizard Welcome to the Device Driver Installation Wizard This wizard helps you install the software drivers that some computers devices need in order to work To continue click Next 4 When the installation is completed select Finish Device Driver Installation Wizard Completing the Device Driver Installation Wizard The drivers were successfully installed on this computer You can now connect your device to this computer If your device came with instructions please read them first Driver Name Status V Widex A S WinUSB U Ready to use STEP 2 CONNECTING THE WIDE
11. eration of the device Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour l metteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l intensit n cessaire l tablissement d une communication satisfaisante Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement 32 Hearing aids accessories and batteries should not be disposed of with normal household waste Please consult your national Widex distributor for advice on how to dispose of these items C 0459 Hereby Widex A S declares that this USB Link is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http ww w widex com N26346 33 34 35 WIDEX A S Nymoellevej 6 DK 3540 Lynge
12. g a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss 50 FCC ID TTY USBL IC 5676B USBL Federal Communications Commission Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try
13. k has been connected to the computer before completing the driver installation Reinstall the driver by follow ing the description in this man ual Do not connect the Widex USB Link to the computer before the driver installation is com plete The Widex USB ex tension cable is dis connected from the computer or the Widex USB Link Reconnect the Widex USB ex tension cable The Widex USB Link is connected if the LED flashes when you click on De tect wireless Wireless program ming is not working The hearing aids are not within the Widex USB Link range Reposition the Widex USB Link so that the USB Link unit on the neck loop is in close prox imity to the hearing aids Place CIC ITE hearing instruments in the fixture The hearing aids are not detected by Compass Detect the hearing aids by placing the hearing aids on the table inside the neck loop close to the USB Link unit Ensure that the Widex USB Link unit is positioned on the table as illustrated in this manual The hearing aids are not working Insert fresh batteries in the hearing aids and turn on the hearing aids 19 REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is imple mented in the CLEAR hearing aids and accessories Unit USB Link Hearing aid C4 PA Type W link W link Antenna type Inductive antenna Inductive
14. line s to Not Not applicable IEC 61000 4 5 line s applicable 2 kV line s to earth Not applicable Voltage dips 5 96 U 295 96 Not Not applicable short interrup dip in U for applicable tions and volt 0 5 cycle age variations 40 U on power supply 60 96 dip in input lines for 5 cycles IEC 61000 4 11 70 96 U 30 dip in U for 25 cycles 5 96 U 295 dip in U for5 s Power frequen 3 A m 3 A m Power frequency magnetic 50 60 Hz magnetic field IEC 61000 4 8 fields should be at levels charac teristic of a typical location in a typical commercial or hospital environment NOTE Uis the a c mains voltage prior to the application of the test level Equipment powered via USB cable 24 Electromagnetic immunity cont The USB Link is intended for use in the electromagnetic environment specified below The cus tomer or the user of a USB Link should assure that it is used in such an environment Electromagnetic Immunity Test IEC 60601 Compliance Test level level environment guidance Portable and mobile RF com munications equipment should be used no closer to any part of the USB Link including cables than the recommended separa tion distance calculated from the equation applicable to the frequency of the transmitter Recommended separation distance Conducted RF 3 Vrms 3 Vrms d 1 2 vP IEC 61000 4 6 150 kHz to 80 MHz 25 Immunity Tes
15. ronment Electromagnetic environment guidance The USB Link must emit elec tromagnetic energy in order to perform its intended function Nearby electronic equipment may be affected Emissions test Compliance RF emissions Group 2 CISPR 11 RF emissions Class B CISPR 11 Harmonic emissions Not applicable IEC 61000 3 2 Voltage fluctuations Not applicable flicker emissions IEC 61000 3 3 The USB Link is suitable for use in all establishments including domestic establishments and those directly connected to the public low voltage power supply network that supplies buildings used for domestic purposes Equipment powered via USB cable 23 Electromagnetic immunity The USB Link is intended for use in the electromagnetic environment specified below The cus tomer or the user of a USB Link should assure that it is used in such an environment Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment guidance Electrostatic 6 kV contact 6 kV contact Floors should be wood con discharge ESD 8 kV air 8 kV air crete or ceramic tile If floors are IEC 61000 4 2 covered with synthetic material the relative humidity should be at least 30 96 Electrical fast 2 kV for Not Not applicable transients burst power line sup applicable IEC 61000 4 4 plies for input Not output lines applicable Surge 1 kV
16. s i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user This provision is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels dB 29 Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a li censed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otorhinolaryngologists The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified
17. served additional measures may be necessary such as re orienting or re locating the USB Link b Over the frequency range 150 kHz to 80 MHz field strengths should be less than 3 V m 26 Recommended separation distances Recommended separation distances between portable and mobile RF communication equipment and the USB Link The USB Link is intended for use in the electromagnetic environment in which RF disturbances are controlled The customer or the user of the USB Link can help prevent electromagnetic interfer ence by maintaining a minimum distance between portable and mobile RF communications equipment transmitters and the USB Link as recommended below according to the maximum output power of the communications equipment Separation distance according to Rated maximum out frequency of transmitter put power of trans m mitter 150 kHz to 80 MHz to 800 MHz to W 80 MHz 800 MHz 2 5 GHz d 1 2 VP d 1 2 VP 2 3 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0 73 1 1 2 1 2 2 5 10 3 8 3 8 7 5 100 12 12 23 For transmitters rated at a maximum output power listed above the recommended separation distance d in metres m can be estimated using the equation applicable to the frequency of the transmitter where P is the maximum output power rating of the transmit ter in watts W according to the transmitter manufacturer NOTE1 At80 MHz and 800 MHz the higher frequency range applies NOTE2 These
18. t IEC 60601 Compliance Electromagnetic Test level level environment guidance Radiated RF 3 V m 3 V m d 1 2 VP 80 MHz to 800 MHz IEC 61000 4 3 80 MHz to d 2 3 VP 2 5 GHz 800 MHz to 2 5 GHz where P is the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in metres m Field strengths from fixed RF transmitters as determined by an electromagnetic site survey should be less than the compli ance level in each frequency range Interference may occur in the vi cinity of equipment marked with the following symbol Co NOTE1 At 80 MHz 800 MHz the higher frequency range applies NOTE 2 These guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people a Field strengths from fixed transmitters such as base stations for radio cellular cord less telephones and land mobile radios amateur radio AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy To assess the electromag netic environment due to fixed RF transmitters an electromagnetic site survey should be considered If the measured field strength in the location in which the USB Link is used exceeds the applicable RF compliance level above the USB Link should be observed to verify normal operation If abnormal performance is ob
19. ted Master On ising this window To proceed with the fitting in Compass click Online programming under Communication HEARING AIDS WHICH CAN BE PROGRAMMED WIRELESSLY WITH THE WIDEX USB LINK All Widex CLEAR440 and more recent Widex hearing aids with wireless technology from Widex can be fitted wirelessly with the Widex USB Link Use Compass V5 1 or a later version WARNINGS 1 Clean the Widex USB Link with a soft cloth Never wash your Widex USB Link with water cleaning solutions or other liquids 2 Never try to open or repair the Widex USB Link yourself This should only be done by authorized personnel 3 Do not disconnect the Widex USB Link during use 4 Do not use defective units together with the hearing aids 5 Although your Widex USB Link has been designed to comply with the most stringent international electromagnetic compatibility standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices 6 Do not use the Widex USB Link on aircraft 7 Do not use the Widex USB Link in mines or other areas with explosive gases 8 Do not carry the Widex USB Link with you during X rays scans or radia tion treatments and never place the USB Link in a microwave oven TROUBLESHOOTING Problem Possible cause Solution Widex USB Link LED indicator does not flash The driver installation has failed or the Widex USB Lin
20. to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment 51 Industry Canada Statement D claration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired op
21. wizard has finished installing the software for Widex USB Link Click Finish to close the wizard Cancel Windows Vista SP2 When you install under a Windows Vista system the steps are the same as earlier described see pages 5 6 but when you connect the Widex USB Link Windows Vista automatically installs it You must use Windows Vista SP2 Edition or later Windows 7 When you install under a Windows 7 system the steps are the same as earlier described see pages 5 6 but when you connect the Widex USB Link you have to open the Windows Device Manager and activate Scan for New Hardware 10 USING THE WIDEX USB LINK Activating the Widex USB Link The first time you perform a wireless fitting you must add the Widex USB Link as the Interface in Compass under Setup Detecting the hearing aids 1 Insert fresh batteries in the hearing aids and turn them on 2 Place the Widex USB Link on the table Note the position of the Widex USB Link unit see illustration 9 Place the hearing aids inside the neck loop close to the USB Link unit as illustrated Place BTE hearing aids directly on the table Insert ITE CIC in the holes in the instrument fixture included with the USB Link with the face plate facing upwards Compass Edit View Navigation Communication Tools Setup Compass Help
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