Touchstone DG1660A Data Gateway User`s Guide
Contents
1. 3 Click Properties 4 Select TCP IP by clicking it one time Then click Properties Local Area Connection 2 Properties aa General Authentication Advanced Connect using S ARRAIS TOUCHSTONE DEVICE This connection uses the following items M IE Client for Microsoft Networks al File and Printer Sharing for Microsoft Networks v QoS Packet Scheduler Install Properties Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Cx Coren Touchstone DG1660 Data Gateway User s Guide 27 ARRIS Started Installation Configuration Troubleshooting Glossary Getting Ethernet 5 Click the General tab Then click Obtain an IP address automatically and click OK Internet Protocol TCP IP Properties a General Altemate Configuration You can get IP settings assigned automatically if your network this ci Otherwise you need to ask your network administrator for the appropriate IP settings Obtain DNS server address automatically Use the following DNS server addresses 6 Click OK to accept the new settings and OK again to close the Properties window 7 You may have to restart your computer in order for your computer to obtain a new IP address from the network Touchstone DG1660 Data Gateway User s Guide 28 ARRIS E2. Obtain an IP address automatically Obtain an IPv6 address automatically f Use the following IP address Use the following IPv6 address P i Obtain DNS server address automatically Obtain DNS server address automatically Use the following DNS server addresses 1 Use the following DNS server addresses y H xn cance i cancel TCP IPv4 Properties TCP IPv6 Properties 7 For either TCP IPv4 or TCP IPv6 select Obtain an IP address automati cally and Obtain DNS server address automatically unless instructed otherwise by your cable provider 8 Click OK to accept the new settings and close the Properties window Then click Close to back out of the remaining setup screens Touchstone DG1660 Data Gateway User s Guide 32 Getting ARRIS Ethernet Started Installation Configuration Troubleshooting TCP IP Configuration for MacOS X Glossary Follow these steps to configure the Ethernet interface on a MacOS X operating sys tem 1 Open System Preferences either by choosing System Preferences from the Apple menu or by clicking the System Preferences icon in the dock ee System Preferences lt gt Show Ail Personal e ee a Appearance seh Desktop amp 9 International Screen Saver Security Spotlight Q j i 0 O 0 V m amp Bluetooth COs amp DVDs Displays Energy Keyboard amp Print amp Fax Saver Mouse Internet amp Network
3. ARRIS Touchstone DGi1660 Data Gateway User s Guide Get ready to experience the Internet s express lane Whether you re checking out streaming media downloading new software or checking your email the Touch stone DG1660 Data Gateway brings it all to you faster and more reliably with both wired and wireless connectivity The Touchstone Data Gateway provides four Ethernet connections for use as the hub of your home office Local Area Network LAN The Data Gateway also pro vides 802 11a b g n wireless connectivity for enhanced mobility and versatility Installation is simple and your cable company will provide assistance to you for any special requirements The links below provide more detailed instructions Safety Requirements Getting Started Installing and Connecting Your Data Gateway Configuring Your Ethernet Connection Using the Data Gateway Troubleshooting Glossary Export Regulations This product may not be exported outside the U S and Canada without U S Department of Commerce Bureau of Export Administration au thorization Any export or re export by the purchaser directly or indirectly in contravention of U S Export Administration Regulation is prohib ited ARRIS Enterprises Inc 2013 All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission
4. Check the indicator lights see Using the Data Gateway the WiFi light should be on Does your connection utility discover your wireless LAN If you turned off Broadcast SSID you need to manually enter the name of your wireless LAN in the connection utility Change your security mode to disabled Enable one of the other security modes as soon as you find the problem A misconfiguration could lock out all access to the Data Gateway router If you think this has happened see Resetting the Router to Factory Defaults My wireless Internet connection stops working sometimes This is usually caused by interference two common sources are 2 4GHz remote telephones and microwave ovens If you cannot remove the inter fering product try using a different channel or setting Protected Mode I can get on the Internet but everything is slow If the Web site you are visiting is very popular that site may be having trou ble servicing all the requests If other sites download quickly wait for a few minutes and try again Usage during peak hours may also affect the connec tion speed Other communications on the LAN or interference with wireless connec tions may slow down your connection Touchstone DG1660 Data Gateway User s Guide 43 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Glossary The following is a list of common cable and networking terms Category 5e C
5. the screw on connectors are best for use with your Data Gateway The coax should be long enough to reach from your Data Gateway to the nearest cable outlet Note For best performance use high quality RG 6 type coax cable and min imize or eliminate splitters between the cable jack and the Data Gateway Splitter optional provides an extra cable connection by splitting a sin gle outlet into two You may need a splitter if you have a TV already con nected to the cable outlet that you want to use You can buy a splitter from any electronics retailer and most discount stores you may also need a short piece of coax cable with connectors use it to connect the splitter to the cable outlet and then connect the Data Gateway and TV to the splitter Note A splitter effectively cuts the signal in half and sends each half to its two outputs Using several splitters in a line may deteriorate the quality of your television and or internet connection Wall Mounting Bracket optional if you want to wall mount your Data Gateway you need to obtain two drywall anchors or wood screws and order a wall mounting bracket from your cable company Information packet your cable company should furnish you with a packet containing information about your service and how to set it up Read this in formation carefully and contact your cable company if you have any ques tions Touchstone DG1660 Data Gateway User s Guide 9 Getting Started Installa
6. Configuration Troubleshooting Glossary Using the Reset Button Use the Reset button A on the back of the Data Gateway to reset the modem and perform initialization as if you power cycled the unit You may need to reset the Data Gateway if you are having problems connecting to the Internet Using this button will be rare Use a pointed non metallic object to press this button The Reset button is re cessed to prevent accidental resets The diagram on the left shows the location of the reset button Resetting the Router to Factory Defaults To reset the router to factory defaults press and hold the Reset button A on the back of the Data Gateway for more than fifteen seconds This restores the wireless setup configuration and router configuration parameters to the factory defaults You may need to do this if a misconfiguration has locked out all access Touchstone DG1660 Data Gateway User s Guide 41 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary Troubleshooting The Data Gateway is plugged in but the Power light is off Check all power connections Is the power cord plugged in firmly at both ends If you plugged the power cord into a power strip make sure the strip is switched on Avoid using an outlet controlled by a wall switch if possible Finally check the fuse or circuit breaker panel I m not getting on the Internet all connections It may take over 30 minu
7. DG1660 throughput e CPU P4 3GHz or faster e RAM 1GB or greater e Hard drive 7200 RPM or faster e Ethernet Gig E 1000BaseT Windows Windows XP Windows Vista Windows 7 or Windows 8 A supported Ethernet or wireless LAN connection must be available MacOS System 7 5 to MacOS 9 2 Open Transport recommended or MacOS X A supported Ethernet or wireless LAN connection must be available Linux other Unix Hardware drivers TCP IP and DHCP must be enabled in the kernel A supported Ethernet or wireless LAN connection must be available Touchstone DG1660 Data Gateway User s Guide 11 Getting Started Model Number Model DG1660A PIN DG00DLQ1660 A DANGER H voltage Now veer ena ste pti nee Refer service to d personnel only 115 AV 50 60 Hz 0 7 A MAX US Pat 7 695 853 7 031 435 7 024 185 7 916 Tih 7 024 185 7 804 824 Other patents pending ARRIS 2012 2013 All rights reserved ID XXXXXXXXX 1C XXXXX XXXXX Fe oy lt gt g pene Name SSID 2 4GHz ARRIS XXXX 5GHz ARRIS 5G Preshared Key XXXXXXXXXXI Security Mogn WEAR Aes LC vi MNN l inti a mm Installation Security Label ARRIS Ethernet Configuration Troubleshooting Glossary About this Manual This manu
8. Data Gateway with the indicators facing upward vertical or to the side horizontal Tools and Materials For wall mounted installations make sure you have the following tools and mate rials before proceeding e for mounting on drywall Two 1 4 6mm drywall anchors not included two 6 x 1 5 38 1 mm self tapping panhead screws not included and a drill with 1 4 6mm bit not included e for mounting on plywood or studs two 6 x 1 5 38 1 mm self tapping panhead wood screws not included e screwdriver flat blade or Phillips depending on what kind of screws you use e wall mount bracket order from your cable company Location Always position the Data Gateway e within reach of an AC outlet The power cord must reach the outlet without stretching and without adding extension cords e near a cable outlet to avoid long cable runs Instructions Wall mounting instructions Note When mounting the Data Gateway on drywall try to position the Data Gateway so at least one of the screws is fastened to a stud This may prevent the Data Gateway from pulling out of the wall in the future To prevent overheating of the Data Gateway do not block the ventilation holes on the sides of the unit Touchstone DG1660 Data Gateway User s Guide 19 ARRIS Started Installation Configuration Troubleshooting Glossary Getting Ethernet 1 Position the mounting bracket on the surface where you intend to mount th
9. Networks M Intemet Protocol Version 6 TCP IPv6 aI temet Protocol Version 4 TCP IP M a Link Layer Topology Discovery Mapper I O Driver M Link Layer Topology Discovery Responder Install Description maneat Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Eo TCP IPv4 Selected cance TCP IPv6 Selected Touchstone DG1660 Data Gateway User s Guide 31 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary 6 Select Internet Protocol Version 4 TCP IPv4 and click Properties to configure TCP IPv4 Note If your cable provider requires TCP IP version 6 select Internet Pro tocol Version 6 TCP IPv6 and click Properties to configure TCP IPv6 The TCP IP properties window for the version you selected displays Internet Protocol Version 4 TCP IPv4 Properties Internet Protocol Version 6 TCP IPv6 Properties General Alternate Configuration General You can get IP settings assigned automatically if your network supports You can get IPv6 settings assigned automatically if your network supports this capability this capability Otherwise you need to ask your network administrator Otherwise you need to ask your network administrator for the appropriate IPv6 settings for the appropriate IP settings
10. Wireless access lets you connect additional wireless capable devices to Data Gate way The 802 11 wireless LAN standard allows one or more computers to access the DG1660 using a wireless radio signal These connections are in addition to the connections supported via Ethernet Note You can use the wireless connection if your computer has a built in or af termarket wireless card To learn more about which wireless hardware works best with your computer see your computer dealer Both If you have two or more computers you can use Ethernet for up to four devices and wireless for the others To connect five or more computers to the Ethernet ports you will need an Ethernet hub available at computer retailers Touchstone DG1660 Data Gateway User s Guide 13 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary Installing and Connecting Your Data Gateway Before you start make sure that e You have contacted your cable company and verified that they provide data service using standard DOCSIS technology e You have all the items you need e Cable and power outlets are available near the computer If a cable outlet is not conveniently located your cable company can install a new one If you have ordered service your cable company should configure the Data Gate way automatically You need only follow the instructions in this section to install and connect the Data Gateway Touchstone
11. stan dards used for data communications equipment on an HFC network EMTA Embedded Multimedia Terminal Adapter An MTA device that is integrated with a cable modem Ethernet A standard method of connecting two or more computers into a Local Area Network LAN EuroDOCSIS The European version of DOCSIS Event An informational message used for monitoring network status F connector The type of connector used on coax cable There are two common types of F connector slip on and screw on Use coax with screw on connectors for connecting your Data Gateway Firewall A hardware or software device that prevents unauthorized access to a pri vate network from the Internet The DG1660 provides a built in firewall Gateway The device usually a router that connects devices on a given IP subnet to other IP subnets Headend The central office in an HFC network The headend houses both video and data equipment In larger cable networks a master headend often feeds several remote headends to provide distributed services HTTP HyperText Transfer Protocol Touchstone DG1660 Data Gateway User s Guide 45 Getting Started Installation ARRIS Ethernet Configuration Troubleshooting Glossary Hub A box with several Ethernet connectors Ethernet hubs provide a common point of contact for all connected devices IP address A number assigned to your computer by your cable company used to iden tify
12. C the Low Volt age Directive 73 23 EEC and the CE Marking Directive 93 68 EEC As such this product bears the CE marking in accordance with the above applicable Direc tive s A copy of the Declaration of Conformity may be obtained from ARRIS Interna tional Inc 3871 Lakefield Drive Suite 300 Suwanee GA 30024 As indicated by this symbol disposal of this product or battery is governed by Directive 2002 96 EC of the European Parliament and of the Council on waste electrical and electronic equipment WEEE WEEE could potentially prove harmful to the environ ment as such upon disposal of the Data Gateway the Directive requires that this product must not be disposed as unsorted mu nicipal waste but rather collected separately and disposed of in accordance with local WEEE ordinances ARRIS This product complies with directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances RoHS in electrical and GREEN electronic equipment Touchstone DG1660 Data Gateway User s Guide 7 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Getting Started About Your New Data Gateway The Touchstone DG1660 Data Gateway is DOCSIS compliant with the following fea tures e Speed much faster than dialup or ISDN service up to eight times faster than DOCSIS 2 0 cable modems e Convenience supports Ethernet
13. DG1660 Data Gateway User s Guide 14 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary Front Panel The front of the Data Gateway has the following indicators XK A WPS Button LED begins associating the Telelphony Gateway with a wire less device LED indicates Wireless Protected Setup WPS is active Power indicates whether AC power is available to the unit US DS indicates upstream downstream connectivity Online indicates internet data transmission status 2 4 GHz indicates the status of the 2 4 GHz wireless LAN 5 GHz indicates the status of the 5 GHz wireless LAN mog OOD ARRIS Touchstone DG1660 Data Gateway User s Guide 15 Getting Started Installation ARRIS Ethernet Configuration Troubleshooting Glossary Rear Panel The rear of the Data Gateway has the following connectors and controls A m oag Reset button resets the Data Gateway as if you power cycled the unit Use a pointed non metallic object to press this button USB USB host connector future support for external USB devices Ethernet 1 4 connectors for use with a computer LAN port Cable connector for the coaxial cable Power connector for the power cord Touchstone DG1660 Data Gateway User s Guide 16 Getting ARRIS Ethernet Started Installation Configur
14. Local Area Connection to open the Status window fa Local Area Connection Status General Connection IPv4 Connectivity Internet IPv6 Connectivity Internet Media State Enabled I Duration 01 27 54 i Speed 1 0 Gbps Activity i Sent a Received a Bytes 1 975 644 94 996 481 l lamaa _ Disable _ Diagnose i Clo cs Touchstone DG1660 Data Gateway User s Guide 30 ARRIS Troubleshooting Getting Started Installation Ethernet Configuration Glossary 5 Click Properties to open the Properties window Y Local Area Connection Properties Local Area Connection Properties Networking Networking Connect using Connect using P Broadcom NetXtreme Gigabit Ethemet KP Broadcom NetXtreme Gigabit Ethemet This connection uses the following items 0E Client for Microsoft Networks M E QoS Packet Scheduler 2 8 File and Printer Sharing for Microsoft Networks CARS iiemet Protocol Version 6 TCP IP M Intemet Protocol Version 4 TCP IPv4 2 Link Layer Topology Discovery Mapper I O Driver M 4 Link Layer Topology Discovery Responder Description R TCP IP version 6 The latest version of the intemet protocol that provides communication across diverse interconnected networks This connection uses the following tems M 9 Client for Microsoft Networks M QoS Packet Scheduler C2 8 File and Printer Sharing for Microsoft
15. Site Filtering You can add a list of keywords and web sites that you want to block To add a keyword or web site to the list click the respective Add button To delete a keyword or web site from the list first click its check box and then click the Delete button Add Keyword Filter Add Web Site Filter Keyword Web Site 2 Day CALL WEEK Day CALL WEEK Sun Mon Tue Wed i Sun Mon 7 Tue Wed Thu MFri A Sat 7 Thu VFri Z Sat Time ALL DAY Time ALL DAY 00 00 until 00 00 00 00 until 00 00 Cancel AddKeywordFilter Cancel AddWebsSiteFilter Adding a Keyword or Web Site Filter a Enter the keyword in the Keyword field or web site URL address in the Web Site field b Click the check boxes for the days you want access blocked or click the All Week checkbox for all week c Set the start time and end time during the specified days 24 hour clock 0 00 until 0 00 indicates all day or click the All Day checkbox for all day d Click the Add Keyword Filter or Add Web Site Filter button respec tively Then click the Apply button Touchstone DG1660 Data Gateway User s Guide 24 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Configuring Your Ethernet Connection If your computer is equipped with a LAN card providing an Ethernet connection you may have to configure your computer s TCP IP settings The steps that follow will guide you through setting your computer
16. a p Sound System a a t B Accounts Date amp Time Startup Disk Other a WMV Touchstone DG1660 Data Gateway User s Guide 33 ARRIS Started Installation Configuration Troubleshooting Glossary Getting Ethernet 2 Click the Network icon fee Network lt Show All Q Location Automatic Bp Show Network Status 9 Built in Ethernet is currently active and has the IP address 10 5 30 190 You are connected to the Internet via Built in Ethernet AirPort AirPort is connected to the network crushbone Bluetooth is configured but is not connected Bluetooth is set up Bluetooth to dial wap cingular VPN L2TP VPN L2TP is configured but is not connected Configure Connect Q M a rr Click the lock to prevent further changes _ Assist me Apply Now _ oe Touchstone DG1660 Data Gateway User s Guide 34 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary 3 Choose Automatic from the Location drop down menu and Built in Eth ernet from the Show menu 00o Network lt 4 gt Show All Q Location Automatic H Show Built in Ethernet Zs CPAP PPPoE AppleTalk Proxies Ethernet Configure IPv4 Using DHCP wy IP Address Renew DHCP Lease eee Subnet Mask DHCP Client 10 if required Router DNS Servers iOptional Search Domains Optional IPv6 Address Co
17. al covers the Touchstone DG1660 Data Gateway The model number is on the label affixed to the Data Gateway See the image at the left What About Security Having a high speed always on connection to the Internet requires a certain amount of responsibility to other Internet users including the need to maintain a reasonably secure system While no system is 100 secure you can use the fol lowing tips to enhance your system s security Keep your operating system updated with the latest security patches Run the system update utility at least weekly Keep your email program updated with the latest security patches In addi tion avoid opening email containing attachments or opening files sent through chat rooms whenever possible Install a virus checker and keep it updated Avoid providing web or file sharing services over your Data Gateway Be sides certain vulnerability problems most cable companies prohibit running servers on consumer level accounts and may suspend your account for vi olating your terms of service Use the cable company s mail servers for sending email Avoid using proxy software unless you are certain that it is not open for abuse by other Internet users some are shipped open by default Crimi nals can take advantage of open proxies to hide their identity when break ing into other computers or sending spam If you have an open proxy your cable company may suspend your account to protect the rest of the
18. and 802 11b g n wireless connections both can be used simultaneously e Compatibility Data services DOCSIS 3 0 compliant and backward compatible with DOCSIS 2 0 or 1 1 supports tiered data services if offered by your cable company The DG1660 provides e Wireless 802 11b g n connectivity e Four Ethernet ports for connections to non wireless devices e DG1660A DOCSIS 3 0 compliant e One USB host port future support for external USB devices What s in the Box Make sure you have the following items before proceeding Call your cable company for assistance if anything is missing e Data Gateway e Power Cord ee Wireless Connection Configuration Guide e Ethernet Cable e End User License Agreement Touchstone DG1660 Data Gateway User s Guide 8 Getting Started Coax Cable ARRIS Ethernet Installation Configuration Troubleshooting Glossary Items You Need If you are installing the Data Gateway yourself make sure you have the following items on hand before continuing Data Gateway package see What s in the Box for a list of items in the package Coaxial cable coax as shown in the image to the left this is a round cable with a connector on each end It is the same kind of wire used to con nect to your television for cable TV You can buy coax from any electronics retailer and many discount stores make sure it has connectors on both ends There are two types of connectors slip on and screw on
19. at5e A high quality type of cable used for gigabit Ethernet 1000BaseT connec tions When purchasing Ethernet cables always look for Category 5e cable Coaxial cable coax A thin wire used to connect your television and Data Gateway to the cable TV system You can buy coax from any electronics retailer and many dis count stores CPE Customer Premise Equipment This is the equipment that is plugged in to the Data Gateway typically a computer or hub Cross over An Ethernet cable used to connect two hubs or a hub and a cable modem together Also some Ethernet hubs may have built in cross over on one or more ports which eliminates the need for a cross over cable DHCP Dynamic Host Configuration Protocol An IP protocol used to provide an IP address and location of services such as DNS and TFTP needed by a de vice connecting to the network DHCP allows the cable company to configure your computer s networking software for you DNS Domain Name Service Server An IP service that associates a domain name such as www example com with an IP address Downstream In an HFC network the direction from the head end to the subscriber Some older cable documentation may refer to this as the forward path Touchstone DG1660 Data Gateway User s Guide 44 Getting Started Installation ARRIS Configuration Troubleshooting Glossary DOCSIS Data Over Cable System Interface Specification The interoperability
20. aterials on Windows XP for installation instructions Once installed and enabled follow this same configuration example but select TCP IPv6 at the appropriate step Dialog boxes shown on your computer may differ slightly from those shown in this procedure From the computer select Start gt Settings gt Control Panel and double click Network Connections in the Control Panel The Network Connection window displays a list of LAN connections and as sociated network adapters Network Connections File Edit View Favorites Tools Advanced Help Q QF Psar Dros 5 Xg Te s Network Connections Name Tyee LAN or High Speed Internet EP Wireless Network Connection 2 LAN or High Speed Internet Not connected Intel R WiFi Link 5300 AGN ah Local Area Connection 4 LAN or High Speed Internet Disabled Cisco Systems VPN Adapter LAN or High Speed Internet Connected Intel R 82567LM Gigabit Network Connection eee td ah 1394 Connection 2 LAN or High Speed Internet 1394 Net Adapter 2 lt m Intel R 82567LM Gigabit Network Connection Touchstone DG1660 Data Gateway User s Guide 26 Getting Started ARRIS Installation Configuration Troubleshooting Glossary 2 Double click the local area connection to be used for your device s network connection The Local Area Connection Status widow displays b Local Area Connection Status _ _ _ General Support Connection Status Duration Speed
21. ation Troubleshooting Glossary Selecting an Installation Location There are a number of factors to consider when choosing a location to install your Data Gateway Is an AC outlet available nearby For best results the outlet should not be switched and should be close enough to the Data Gateway that extension cords are not required Is a cable jack available For best performance keep the number of split ters between the jack and cable drop to a minimum Each splitter attenuates reduces the signal available to the Data Gateway A large number of split ters can slow down the Internet connection If you are connecting devices to the Ethernet ports can you easily run ca bles between the Data Gateway s location and those devices If you want to mount the Data Gateway on a wall does the location provide a solid surface for secure attachment For best results when mounting the Data Gateway on drywall position the Data Gateway so at least one of the screws are fastened to a stud This may prevent the Data Gateway from pulling out of the wall in the future If you want to install the Data Gateway on a desktop is there enough space on either side to keep the vents clear Blocking the vents may cause over heating How close are your wireless devices The Data Gateway wireless connection range is typically 100 200 feet 30m 65m A number of factors can affect connection range as described below Touchstone DG1660 Data Gateway U
22. blication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from ARRIS Enterprises Inc ARRIS ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change ARRIS provides this guide without warranty of any kind implied or expressed including but not limited to the im plied warranties of merchantability and fitness for a partic ular purpose ARRIS may make improvements or changes in the product s described in this manual at any time The capabilities system requirements and or compatibility with third party products described herein are subject to change without notice ARRIS and the ARRIS logo are all trademarks of ARRIS En terprises Inc Other trademarks and trade names may be used in this document to refer to either the entities claim ing the marks and the names of their products ARRIS dis claims proprietary interest in the marks and names of others Protected under one or more of the following U S patents 7 031 435 7 916 744 Other patents pending Release 16 Standard 1 0 October 2013 ARRI s
23. e Data Gateway and mark the two holes with a pencil Drill holes through the marked locations for the mounting screws If using drywall anchors set them into the wall Then drive the screws into the wall leaving a gap of about 1 8 3 mm between the screw head and the wall If not using anchors just drive the screws 4 Slip both mounting slots in the back of the mounting bracket over the screws then slide the bracket down until the narrow end of the keyhole slot contacts the screw shaft 5 Hang the Data Gateway on the wall by inserting the six tabs on the mount ing bracket into the six slots in the back of the Data Gateway and sliding the Data Gateway down until it drops in place on the bracket 6 Proceed to Connecting the Data Gateway Desktop mounting instructions 1 Position the Data Gateway so that e it stands vertically on its base Do not lay it flat on its side e air flows freely around it W l e the back faces the nearest wall A e it will not fall to the floor if bumped or moved e the ventilation holes on the sides of the unit are not blocked 2 Proceed to Connecting the Data Gateway Touchstone DG1660 Data Gateway User s Guide 20 ARRIS Started Installation Configuration Troubleshooting Glossary Getting Ethernet Connecting the Data Gateway 1 Connect one end of the coax cable to the cable outlet or splitter and the other end to the Data Gate
24. e intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in ac cordance with the instructions may cause harmful interference to radio communi cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the fol lowing measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment RF Exposure This equipment complies with FCC radiation exposure limits set forth for an uncon trolled environment This equipment should be installed and operated with mini mum distance of 7 9 inches 20cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other an tenna or transmitter Touchs
25. ed personnel only e Do not use product near water i e wet basement bathtub sink or near a swimming pool etc to avoid risk of electrocution e The product shall be cleaned using only a damp lint free cloth No sol vents or cleaning agents shall be used e Do not use spray cleaners or aerosols on the gateway e Avoid using and or connecting the equipment during an electrical storm to avoid risk of electrocution e Do not locate the equipment within 6 feet 1 9 m of a flame or ignition source i e heat registers space heaters fireplaces etc e Use only power supply and power cord included with the equipment e Equipment should be installed near the power outlet and should be easily accessible e The shield of the coaxial cable must be connected to earth grounded at the entrance to the building in accordance with applicable national electrical in stallation codes In the U S this is required by NFPA 70 National Electrical Code Article 820 In the European Union and in certain other countries CATV installation equipotential bonding requirements are specified in IEC 60728 11 Cable networks for television signals sound signals and interac tive services Part 11 Safety This equipment is intended to be installed in accordance with the requirements of IEC 60728 11 for safe operation Touchstone DG1660 Data Gateway User s Guide 3 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Gl
26. es e Setting up Your Computer to Use the Data Gateway e Indicator Lights for the DG1660 e Using the Reset Button Setting up Your Computer to Use the Data Gateway Follow the instructions in the information packet supplied by your cable company Contact your cable company if you need help setting up your computer Touchstone DG1660 Data Gateway User s Guide 37 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary Indicator Lights for the DG1660 TS WPS The Data Gateway has seven LED indicator lights to assist in troubleshooting Patterns Normal Operation LAN The following table shows light patterns for the Ethernet and wireless LANs during normal operation lt ei Power a i Ethernet 2 4 GHz rear panel 5 GHz WiFi B vs0s lt lt US DS Green LED On Computer with 1 D onine lt t Online Gbps port connected Amber LED On Oe ee Computer with 100 Mbps 10 Mbps port eer connected OF a Disabled P 2s02 t 2 4 GHz scn 5 GHz Amber Green LED Flash Computer Activity Flash Computer activity Both LEDs Off Computer not connected eT A R R il S DG1660 J W normal operation normal operation Touchstone DG1660 Data Gateway User s Guide 38 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Patterns Normal Operation WAN The followin
27. etwork computers and devices Add a wireless device to the network HomeGroup Choose homegroup and sharing options Internet Options Change your homepage Manage browser add ons Delete browsing history and cockies Intel PROSet Wireless Tools 29 ARRIS Started Installation Configuration Troubleshooting Glossary Getting Ethernet 3 Click Network and Sharing Center x ep a ORE Nemork andinemet gt Network and Sharing Center e Ler f Sear Contrari O o Control Panel Hi r t r PEA SN EE View your basic network information and set up connections Manage wireless networks P A ij n ee See full map tne cheaper s 3 LP JMARTINEZ ARRISLCOM Internet Change advanced sharing This computer wengi View your active networks Connect or disconnect ARRISI COM Accesstype Internet Domain network Connections Local roe Change your networking settings G Set up a new connection or network b up a wireless broadband dial up ad hoc or VPN connection or set up a router or access point Connect to a network Connect or reconnect to a wireless wired dial up or VPN network connection Choose homegroup and sharing options vira be Access files and printers located on other network computers or change sharing settings Intel PROSet Wireless Tools Internet Options SS Troubleshoot problems Windows Firewall Diagnose and repair network problems or get troubleshooting information 4 Click
28. etwork name SSID as shown on the security label b If you cannot access the wireless LAN you must first establish a wired Ethernet connection between your computer and the DG1660 2 In your web browser open the page http 192 168 0 1 to access the wireless router setup The Login screen displays Note The default user name is admin The default password is pass word in lower case letters 3 Enter the user name and password and click the Apply button to log in The System Basic Setup screen displays Touchstone DG1660 Data Gateway User s Guide 22 Getting Started Installation Ethernet Configuration ARRIS Troubleshooting Glossary 4 Use the online help information to set configuration parameters as required Note Most configuration parameters that you may want to set can be accessed on the System Basic Setup screen including the security mode and set ting a system password Setting Parental Controls The Parental Control feature allows you to block specified keywords and web sites from being accessed and also to specify trusted computers in the network Trusted computers are not affected by the parental control settings Follow these steps to set up your Parental Controls 1 Access and log into the wireless configuration interface as explained in Accessing the Configuration Interface 2 Click the Firewall tab and then click Parental Controls in t
29. from ARRIS Enterprises Inc ARRIS ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change ARRIS provides this guide without warranty of any kind implied or expressed including but not limited to the implied warranties of mer chantability and fitness for a particular purpose ARRIS may make improvements or changes in the product s described in this manual at any time The capabilities system requirements and or compatibility with third party products described herein are subject to change without no tice ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products ARRIS disclaims proprietary interest in the marks and names of others Protected under one or more of the following U S patents 7 031 435 7 916 744 Other patents pending Release 16 Standard 1 0 October 2013 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary Safety Requirements ARRIS Data Gateways comply with the applicable requirements for performance construction labeling and information when used as outlined below CAUTION Risk of shock Mains voltages inside this unit No user serviceable parts inside Refer service to qualifi
30. g table shows light patterns during normal operation Yellow Connected to the Internet high speed On Green Internet AC Power Connected to ayallanle Good the Internet off ultra high Internet not speed available Flash Not connected to the Internet No AC Power Firmware Upgrade Note 1 Your cable company may configure the Data Gateway to always display the US DS indicator in green regardless of the connection speed or swap the meaning speed indication of yellow and green Touchstone DG1660 Data Gateway User s Guide 39 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Patterns Startup Sequence The following table shows the Data Gateway light patterns during the startup se quence Cosm ome j o Slow Flash 1 second Downstream acqusition in progress On until Upstream acqusition starts Downstream acquisition completed Fast Flash 3 second Upstream acquisition completed Slow Flash during acqusition Upstream acqusition completed On when modem IP ready for service address obtained Note The US DS indicator flashes yellow during startup and turns green if the Data Gateway establishes an ultra high speed connection For some cable companies these colors may be reversed Touchstone DG1660 Data Gateway User s Guide 40 Getting Started Installation ARRIS
31. he side menu to display the Parental Controls screen 3 Check the Enable Parental Controls checkbox and click the Apply button FIREWALL FIREWALL SETTINGS VIRTUAL SERVERS PORT TRIGGERS CLIENT IP FILTERS CLIENT IPV6 FILTERS oz PARENTAL CONTROLS LAN Setup Wireless 2 4GHz Wi GHz Firewall Parental Controls To enable Parental Controls on your network check the Enable Parental Controls checkbox and then click the Apply button Parental Controls consist of Trusted MAC Addresses Keyword Filtering and Web Site Filtering Enter any Trusted MAC Addresses and click the Apply button To add a Keyword or Web Site to the list click the respective Add button To delete a Keyword or Web Site from the list first click its check box and then click the Delete button Parental Controls Enable Parental Controls w Trusted Mac Trusted Mac Addresses and 2 Apply Keyword Filtering Keyword Day Time Web Site Filtering Website Day Time Add Delete Touchstone DG1660 Data Gateway User s Guide 23 Getting ARRIS Ethernet Started Installation Finding the MAC Address of a Computer Use the operating system of your computer to find its MAC address as follows Windows from the Start menu find and select the Control Panel Double click Network Connections Windows XP or Network amp Sharing Center Win dows Vista or Windows 7 Then double click either Wireless Network Connection for a wireless con
32. ide RJ 11 telephone connector Splitter A small box with three cable connectors one input and two outputs You may need a splitter if you have a TV already connected to the cable outlet that you want to use for your Data Gateway You can buy a splitter from any electronics retailer and most discount stores SSID Service Set IDentifier a string of text up to 32 characters long that uniquely identifies a wireless LAN Switched outlet A power outlet that may be turned on and off using a wall switch Usually intended for lamps Avoid plugging your computer or Data Gateway into a switched outlet to avoid disruptions TCP IP Transmission Control Protocol Internet Protocol The protocols used to facil itate communications across one or more connected networks TDMA Time Division Multiple Access A method used by DOCSIS compliant cable modems for sending upstream data with minimal interference Upstream The path from a subscriber device to the headend Some older cable docu mentation may refer to this as the return path or reverse path WEP Wired Equivalent Privacy a common standard for encrypting data sent over a wireless LAN WPA Wi fi Protected Access a standard for encrypting data sent over a wireless LAN WPA offers improved security over WEP Touchstone DG1660 Data Gateway User s Guide 47 Touchstone DG1660 Data Gateway User s Guide ARRIS Enterprises Inc 2013 All rights reserved No part of this pu
33. ings on the DG1660 Refer to the documen tation for your client device for instructions on setting security On most computer systems you only need to select the network name SSID device and enter the encryption key If your com al puter or client device supports WiFi Alliance WPS Wireless Pro SERRE tected Setup activate WPS on your computer or client device and the DG1660 simultaneously to easily set up your system se curity PIN DG00DLQ1660 Other patents pending ARRIS 2012 2013 All rights re FCC ID 10000000 1C XXXXX XXXXX amp Fe lt gt x Network Name SSID If you need to modify the Data Gateway s default wireless security settings or if you 2 4GHz ARRIS XXXI want to configure any other wireless LAN settings refer to the following instruc Preshared Key XXXXXXXXX i Security Mode WPA2 AFS tions Lo IC i iin iui awiti mama Accessing the Configuration Interface Follow these steps to access the configuration interface You should have already set up the DG1660 as described in Installing and Connecting Your Data Gateway 1 a If security has been properly set up on your computer to access the wire anan Security less LAN on the DG1660 use the connection utility for your operating sys Label tem to connect to the wireless LAN using its n
34. nection or Local Area Connection for an Ethernet connection Next click the Details button Windows Vista or Windows 7 or click the Support tab and then the Details button Windows XP The Physical Address line shows the MAC address MacOS X open System Preferences and click the Net work icon To find the Ethernet MAC address select Built in Ethernet from the Show drop down then click the Ethernet tab The Ethernet ID field shows the MAC address To find the wireless MAC address select Air port from the Show drop down then click the Airport tab The Airport ID field shows the MAC address Linux open a shell window and type sbin ifconfig and press Enter The wireless interface is eth1 unless there is no Ethernet adapter in which case the interface is ethO Configuration Troubleshooting Glossary 4 Configure any or all of the following parental controls Trusted MAC Addresses Enter the MAC addresses of any trusted computers on the network and click the Apply button You can add two trusted computers Once added these trusted computers will not be affected by the parental control settings For example you may want the computers of the father and mother to be trusted while the childrens computers have parental controls in effect Note Refer to the Finding the MAC Address of a Computer sidebar for in formation on determining the MAC address of your computer Keyword and Web
35. net work The DG1660 ships with wireless LAN security set by default for the same reasons that you should run only secured proxies See the security label on your product shown on image at the left for the factory security settings If you need to modify the default wireless security settings see Configuring Your Wireless Connection Touchstone DG1660 Data Gateway User s Guide 12 Getting Started Etherne t Cable Installation ARRIS Configuration Troubleshooting Glossary Ethernet or Wireless There are two ways to connect your computer or other equipment to the Data Gateway The following will help you decide which is best for you Ethernet Ethernet is a standard method of connecting two or more computers into a Local Area Network LAN You can use the Ethernet connection if your computer has built in Ethernet hardware Note To connect more than four computers to the DG1660 through the Ether net ports you need an Ethernet hub available at computer retailers The Data Gateway package comes with one 4 foot 1 2m Ethernet cable the con nectors look like wide telephone connectors you can purchase more cables if nec essary at a computer retailer If you are connecting the Data Gateway directly to a computer or to an Ethernet hub with a cross over switch ask for Category 5e CAT5e straight through cable CAT5e cable is required for gigabit Ethernet Gig E not regular CAT5 cable Wireless
36. nfigure IPv6 1 Se Click the lock to prevent further changes Assist me Apply Now 4 Choose the TCP IP tab if necessary If you are using TCP IPv4 go to step 5 If your cable provider requires TCP IPv6 go to step 8 5 Choose Using DHCP from the Configure IPv4 menu 6 If necessary click the Renew DHCP Lease button 7 Close the System Properties application TCP IPv4 configuration is completed Touchstone DG1660 Data Gateway User s Guide 35 Getting Started ARRIS Installation Configuration Troubleshooting Glossary 8 Ifyou are using TCP IPv6 click Configure IPv6 near the bottom of the pre vious window of 1 i ERE Network i Configure IPv6 Automatically H IPv6 Address Router i te IP Address _ Renew DHCP Lease Subnet Mask DHCP Client ID if required Router DNS Servers 1 Optional Search Domains Optional IPv6 Address Configure IPv6 2 S SSS Click the lock to prevent further changes Assist me J 9 Choose Automatically from the Configure IPv6 drop down menu and click OK 10 Close the System Properties application Touchstone DG1660 Data Gateway User s Guide 36 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary Using the Data Gateway This chapter describes the controls and features available on the Touchstone Data Gateway and covers basic troubleshooting procedur
37. ossary If the equipment is to be installed in an area serviced by an IT power line network as is found in many areas of Norway special attention should be given that the installation is in accordance with IEC 60728 11 in particular Annex B and Figure B 4 e In areas of high surge events or poor grounding situations and areas prone to lightning strikes additional surge protection may be required i e PF11VNT3 from American Power Conversion on the AC RF and Ethernet lines e When the Data Gateway is connected to a local computer through Ethernet cables the computer must be properly grounded to the building residence AC ground network All plug in cards within the computer must be properly installed and grounded to the computer frame per the manufacturer s spec ifications e Ensure proper ventillation Position the Data Gateway so that air flows freely around it and the ventillation holes on the unit are not blocked e Do not mount the Data Gateway on surfaces that are sensitive to heat and or which may be damaged by the heat generated by the modem its power supply or other accessories Touchstone DG1660 Data Gateway User s Guide 4 Getting Started Installation ARRIS Configuration Troubleshooting Glossary FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements ar
38. s TCP IP settings to work with the Data Gateway Requirements Make sure you have the following before attempting to configure your Ethernet con nection e Computer with Ethernet interface e Ethernet cable supplied e IP address subnet gateway and DNS information for installations not using DHCP How to use this chapter The following list shows the procedures for modifying the TCP IP settings on the computer The procedure is slightly different depending on the operating system that you are using Please ensure you are using the correct steps for the operating system on your computer Follow the links below for instructions to configure your Ethernet connection on your operating system e TCP IP Configuration for Windows XP e TCP IP Configuration for Windows 7 e TCP IP Configuration for MacOS X Note For Windows 8 and Windows Vista use the Windows 7 procedure They are very similar Touchstone DG1660 Data Gateway User s Guide 25 Getting Started Installation ARRIS Ethernet Configuration Troubleshooting Glossary TCP IP Configuration for Windows XP Follow these steps to configure the Ethernet interface on a Windows XP operating system TCP IPv6 Note This procedure shows the configuration of TCP IPv4 TCP IPv6 Note 1 is not installed or enabled by default in Windows XP If your cable provider requires TCP IPv6 you must first install and enable it on your Windows XP system Refer to Microsoft support m
39. ser s Guide 17 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Factors Affecting Wireless Range A number of factors can affect the usable range for wireless connections Increases range Raising the unit above the devices for example in stalling the Data Gateway in the upper floor of a multi story dwelling Decreases range Lowering the unit below the devices for example in stalling the Data Gateway in a basement Metal or concrete walls between the Data Gateway and other devices Large metal appliances aquariums or metal cabinets between the Data Gateway and other devices Interference and RF noise 2 4 GHz wireless phones microwave ovens or other wireless networks Note Note that decreasing the range of your wireless network may be bene ficial as long as the decreased range is sufficient for your needs By lim iting your network s range you reduce interference with other networks and make it harder for unwanted users to find and connect to your net work Note Setting the trasmit power level to High increases the range Setting it to Medium or Low decreases the range proportionately Touchstone DG1660 Data Gateway User s Guide 18 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Mounting the Data Gateway You can either mount the Data Gateway on a wall or place it on a desktop For wall mount applications you can mount the
40. tes to establish a connection the first time you power up your Data Gateway especially when many people are online Always leave your Data Gateway plugged into AC power and connected to the cable system Check the front panel lights e The Power and Online lights should be on e If the Power light blinks for more than 30 minutes call your cable company for assistance Check your cable connections Connectors should be tight The coax cable should not be pinched kinked or bent sharply any of these can cause a break or short in the cable you may have to replace the cable If you have one or more splitters between the Data Gateway and CATV outlet remove the splitters and connect the Data Gateway directly to the outlet Proceed to the Ethernet or wireless solutions next page if necessary Touchstone DG1660 Data Gateway User s Guide 42 ARRIS Getting Ethernet Started Installation Configuration Troubleshooting Glossary I m not getting on the Internet Ethernet If you are using a hub is the hub turned on Are you using the right type of Ethernet cable Use the supplied cable for di rect connection to a computer use a cross over cable for connection to a hub Press the Reset button on the back of the Data Gateway A misconfiguration could lock out all access to the Data Gateway router If you think this has happened see Resetting the Router to Factory Defaults I m not getting on the Internet Wireless
41. thernet Configuration Getting Started Installation Glossary Troubleshooting TCP IP Configuration for Windows 7 Follow these steps to configure the Ethernet interface on a Windows 7 operating system 1 Open the Windows 7 Control Panel E3 gt Control Panel Adjust your computer s settings System and Security Review your computer s status Back up your computer Find and fix problems Ipternet View network stat amp _jnd tasks lt Choose homegroup and sharing options Hardware and Sound View devices and printers Add a device Connect to a projector Adjust commonly used mobility settings Programs Uninstall a program Get programs 2 Click Network and Internet N A EYE gt Cont Networkandl Control Panel Home N CY ay Personalization D View by Category 7 User Accounts E Change account type Appearance and Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language Ease of Access Let Windows suggest settings Optimize visual display Search Control Panel S System and Security Network and Internet Hardware and Sound Programs User Accounts Appearance and Personalization Clock Language and Region Ease of Access Touchstone DG1660 Data Gateway User s Guide View network status and tasks _ Connect to a network View n
42. tion ARRIS Configuration Troubleshooting Glossary Getting Service Before trying to use your new Data Gateway contact your local cable company to establish an Internet account When you call have the following information ready e the Data Gateway serial number and cable MAC addresses of the unit printed on a sticker on the bottom of the Data Gateway e the model number of the Data Gateway If the Data Gateway was provided by your cable company they already have the required information In addition you should ask your cable company the following questions e Do you have any special system requirements or files that I need to down load after I am connected e When can I start using my Data Gateway e Do I need a user ID or password to access the Internet or my e mail Touchstone DG1660 Data Gateway User s Guide 10 Getting Started Installation ARRIS Configuration Troubleshooting Glossary System Requirements The Touchstone Data Gateway operates with most computers The following de scribes requirements for each operating system see the documentation for your system for details on enabling and configuring networking To use the Data Gateway you need DOCSIS high speed Internet service from your cable company Recommended Hardware The following hardware configuration is recommended Computers not meeting this configuration can still work with the DG1660 but may not be able to make maxi mum use of
43. tone DG1660 Data Gateway User s Guide 5 Getting Started Installation ARRIS Configuration Troubleshooting Glossary Industry Canada Compliance Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the an tenna type and its gain should be so chosen that the equivalent isotropically radi ated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada license exempt RSS standard s Oper ation is subject to the following two conditions 1 this device may not cause in terference and 2 this device must accept any interference including interference that may cause undesired operation of the device For Mexico The operation of this equipment is subject to the following two conditions 1 This equipment or device cannot cause harmful interference and 2 this equipment or device must accept any interference including interference that may cause some unwanted operation of the equipment Touchstone DG1660 Data Gateway User s Guide 6 Getting Started Installation ARRIS Configuration Troubleshooting Glossary European Compliance This product complies with the provisions of the Electromagnetic Compatibility EMC Directive 89 336 EEC the Amending Directive 92 31 EE
44. way s Cable connector D Tighten the connec tions by hand then tighten an additional 1 8 turn with a wrench Note For best performance use high quality coax cable and minimize or eliminate splitters between the cable jack and the Data Gateway 2 Insert the plug from the power cord into the Power connector on the back of the Data Gateway E and insert the power cord into a convenient AC outlet The Power light on the front of the Data Gateway lights up then flashes once refer to the LED tables shown in Using the Data Gateway See Trou bleshooting if the Power light does not turn on 3 Connect one end of the Ethernet cable to any Ethernet port on the back of the Data Gateway C and the other end to the Ethernet port on a com puter hub or broadband router Note If you are connecting to a computer use the Ethernet cable included in the Data Gateway package Touchstone DG1660 Data Gateway User s Guide 21 ARRIS Started Installation Configuration Troubleshooting Glossary Getting Ethernet Configuring Your Wireless Connection The DG1660 ships with wireless LAN security set by default See the security label on your product shown on image at the left for the factory security settings net work name SSID encryption method network key and WPS PIN Note You must set up your computer and other client devices to work with the security sett
45. your computer to other systems on the Internet LAN Local Area Network A network that allows computers in a single location such as a building to communicate with one another LED Light Emitting Diode A semi conductor diode that emits light when current is passed through it MAC address A number that uniquely identifies any device connected to a network Your cable company uses your Data Gateway s MAC address to authorize access to the Internet The MAC address is printed on a label on the bottom of your Data Gateway Protocol A set of rules and formats that determines the communication behavior of network entities at a given layer Proxy A device or program that stands in between a server for example a web site and a client your browser providing a way to relieve some of the burden from the server For example your cable company may have a web proxy that keeps copies of popular web pages the proxy can send you those pages instead of fetching them directly from the web site resulting in faster page loading and less network congestion RF Abbreviation for Radio Frequency Some literature refers to coax as RF cable and the connectors as RF connectors Touchstone DG1660 Data Gateway User s Guide 46 Getting Started Installation ARRIS Configuration Troubleshooting Glossary RJ 45 A standard 8 conductor modular connector commonly used on Ethernet cable An RJ 45 connector looks like a w
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