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TM-U220 Technical Reference guide

1. Rev E Character Code Table C 11 12 Page 18 852 Latin2 12 Character Code Table Rev E TM U220 Technical Reference Guide C 13 Page 19 PC858 Euro 8 9 BIN 1000 1001 1010 1011 1100 1101 1110 1111 C 2 9 0 0000 208 224 240 1 0001 D 209 225 241 2 0010 210 226 242 0011 4 211 227 243 4 0100 1 139 148 164 180 196 212 298 244 5 0101 133 149 165 181 197 213 229 245 601038 f 134 150 166 182 198 214 230 246 7 011119 2 t 135 151 167 183 199 215 231 247 y 1 9 8 1000 136 152 168 184 200 216 232 248 5 EI Ru p 9 1001 8 137 153 169 185 201 217 233 249 A 1010 E zu 138 154 170 186 202 218 234 250 1011 o 54 T M 139 155 171 187 208 219 235 251 1100 1 1 140 156 172 18
2. 5 10 DOBAO TAS cubi o vk EISE 5 10 5 6 1 Drawer kick does not operate properly 5 10 5 6 1 1 A Drawer specifications differ depending on the manufacturer and the part number 5 10 5 6 2 Unable to print a part of Page 0 in Visual 5 11 5 6 2 1 A Follow the procedure 5 11 Chapter Notices for Replacement of the TM U210 TM U300 6 1 For Replacement of the 210 6 1 6 1 1 About printing format compatibility 6 1 6 4 1 1 Printing area osse ls bahno 6 1 6 1 1 2 Characters Pa 6 2 6 1 1 3 Cutting position from print start position 6 2 6 12 Cutting Method erre PE yea Was Cimon AR 6 3 6153 Dimensions 3 4 erac tete e Ee dee Oeste len 6 4 6 1 4 Receive buffer size 6 4 6 1 4 1 Effect on the application when condition of buffer full is changed 6 4 6 1 4 2 Effect on the application in the condition of release full state 6 5 6 1 5 Accessories compatibility 6 5 6 1 5 1 Power supply unit 6 5 Rev E x 6 1 5 2 Consumable compatibility 6 1 6 Provided statuses
3. B 10 How to Install the Printer on a Wall with the WH 10 Rev E TM U220 Technical Reference Guide Appendix Character Code Table Page 0 437 USA Standard Europe International character set when U S is selected 1101 BT I D 1010 4011 1100 A 1901 1000 Rev E Character Code Table C 1 2 Page 1 Katakana 9 gt V 4 V C 2 Character Code Table Rev E Page 2 PC850 Multilingual Rev E TM U220 Technical Reference Guide 8 9 HEX BIN 1000 1001 1110 C 0 0000 128 144 224 1 0001 le B 129 145 225 2 0010 E 130 146 226 0011 181 147 227 401008 amp 132 148 164 180 196 212 228 5 0101 1 188 149 165 181 197 218 229 Jf n 184 150 166 182 198 214 280 7 0111 o 1 135 151 167 183 199 215 231 A E 7 L 25 y 2 i 8 1000 136 152 168 184 200 216 232 m gt J
4. 3 14 3 4 2 Adjusting the DIP Switches 3 15 3 4 2 1 When the letters are 5 3 15 3 4 2 2 Notes for switch 2 1 3 17 34 3 Memory Switches ioscan RR IAS 3 17 3 4 4 Memory Switch Setup 3 19 3 4 4 1 Starting the memory switch setup mode 3 20 3 4 4 2 Ending memory switch setting mode 3 20 3 4 4 3 Operating procedure 3 21 3 4 5 Adjusting Roll paper width 3 24 3 4 6 Adjusting Position of Roll Paper Near End Detector 3 25 3 4 7 Connecting the Printer to the Host PC POS Terminal 3 26 3 4 7 1 Serial Interface model 3 27 3 4 7 2 Parallel Interface 6 3 27 3 4 7 3 USB Interface Models 3 27 3 4 7 4 Ethernet interface 3 29 3 4 7 5 Connecting a 3 30 3 5 Install a Printer Driver in the Host PC POS Terminal 3 30 35 OPOS epe ur pei RP US RSS ERR eq e 3 30 355 14 Installand Setup iiie et hie RU RIA 3 30 3 5 1 2 Package contents of EPSON OPOS
5. 61 7 Usetor Jo rnal 2 ea Mh o x HER epos 6 1 8 New functions added 6 1 8 1 Wallhatiging er RR RR ee E 6 1 8 2 bit image v eceeteneie ees E A eas 6 1 8 3 User NV memoty esi aed LA o 6 1 8 4 Memory Switch and memory switch setup mode 6 1 9 Driver compatibility 6 1 9 1 Advanced Printer 6 1 9 2 OPOS i us ama 6 1 9 3 ESC POS command Direct control 6 2 For Replacement of TM U300 6 2 1 About Printing format compatibility 621 4 Rinting area A verser ci edo ee el 62 L2 Characters oo vua RU i 6 2 1 3 Cutting position from print start position 62 2 Cutting Method cinese otni he 6 2 3 DimenslOnS ivre lg vu uA r deg P Ver Eg 6 2 4 Receive buffer 6 2 4 1 Effect to the application when condition of buffer full is changed 6 2 4 2 Effect to the application when condition of release full state 6 2 5 Accessories compatibility 6 2 5 1 Power supply unit 6 2 5 2
6. Print start position line Paper feed direction EU K TN TM U220 Type A B eee eee M Manual cut position line When using 76mm roll paper 34 9 mm V Auto cut position line 27 mm Print start position line Paper feed direction TM U220 D secs When using 76mm roll paper Manual cut position line 22 1 mm Print start position line These values are reference value 6 10 Notices for Replacement of the TM U210 TM U300 Rev E TM U220 Technical Reference Guide 6 2 2 Cutting Method The TM U300 can select the partial cut method from Driver or ESC POS command control There are two partial cut methods one is three points left method the other is one point left uncut The TM U220 allows you to select Partial cut one point is left uncut at the right position or Full cut optional factory setting These cannot be selected using the driver or with ESC POS commands 6 2 3 Dimensions Some dimensions ofthe TM U220 are smaller thanthose of the TM U300 except Type D Therefore the TM U220 can be installed in the same space as a TM U300 TM U300 TM U220 Dimensions Type A 170 x 288 x 183 160 x 286 x 158 WxDxH Type B 170 x 253 x 148 160 x 248 x 139 Type C 158 x 295 x 145 D 158 235 125 160 x 248 x 139 See 1 7 1 External Dimensions and Mass 1 16 page for details 6 2 4 Receive b
7. NE EG AHS ae USC ONU 1 14 1 6 3 Environmental Conditions 1 14 1 6 4 Installation 1 15 1 7 External Dimensions and Mass 1 16 1 7 1 External Dimensions and Mass 1 16 TZ Overview oreet E ubere Pd ia 1 16 1 712 Overview K 1 17 1 7 1 3 Overview Type D cis 3 2 ano ete ee ge 1 18 Chapter 2 System Planning 2 1 Control Method 1 2 1 2 1 1 Windows Driver EPSON Advanced Printer Driver 2 1 2 1 1 1 General Features of the EPSON Advanced Printer Driver 2 1 2 1 1 2 EPSON Advanced Printer Driver Components 2 2 2 1 1 3 EPSON Advanced Printer Driver Support Environment 2 2 2 1 2 BPSON OPOS ADK 0 Ce LU SOT EROR ER 2 3 2 1 2 1 General Features of EPSON OPOS ADK OPOS Control 2 3 2 1 2 2 EPSON OPOS ADK Contents 2 4 2 1 2 3 EPSON OPOS ADK Supported Environment 2 5 2 1 3 BSC POS Conimatnid ARA a 2 5 2 1 4 How to Get a 2 5 2 2 Connection Form and 2 6 23 S0rial Connection PAS ae ab CT AT 2 6 23 d Stand aloe vus LL UM 2
8. Multilingual means the printer model that can print any one of the following Japanese Kanji Simplified Chinese Traditional Chinese Thai characters or Korean characters Rev E General Information 1 5 1 5 Printing and paper Specifications Printing method Serial impact dot matrix Head wire 9 pin serial configuration configuration Printing direction Bidirectional printing logic seeking Print speed 1 Approximately 4 7 Ips printing 40 columns per line at 16 cpi Approximately 6 0 Ips printing 30 columns per line at 16 cpi with 1 8 line spacing except data transmission and processing time Paper width 76 mm 69 5 mm 57 5 mm 3 00 2 74 2 26 Printing width 63 4 mm 57 mm 47 5 mm 12 50 2 24 1 87 Dot positions depend on DIP switch setting See the table Dot width of Printable area page 1 7 for details Characters per line 35 font A 40 font B default When using 76mm width paper Character spacing ANK 3 half dots default or 2 half dots Kanji 2 half dots default or 0 half dots Thai 3 half dots default or 2 half dots The spacing of ANK and Thai characters is selectable by DIP SW2 1 The spacing of Kanji characters is selectable by ESC POS command Paper feed speed 30 Ips Line spacing default 4 23 mm 1 6 programmable by control commands Number of characters 95 alphanumeric 48 international characters Extended graphics 128 x 12 pages 15 tables for J
9. SP SP 155 _ 219 235 SP SP 156 204 220 236 SP SP 157 205 221 237 SP E SP SP i58 206 Rev E Character Code Table C 21 22 Page 255 Blank page 8 9 A B BIN 1000 1001 1010 1011 1100 1110 1111 _ 224 SP 209 225 SP 210 1926 221 228 229 151 152 Sp 153 SP SP 233 138 154 234 SP 155 SP 219 235 SP SP 156 204 220 236 SP 157 205 SP SP 221 237 SP SP 1 58 snem b 206 C 22 Character Code Table Rev E TM U220 Technical Reference Guide C 23 International Character Sets adii LC Gemny 290820 8 pe o Sweden e 2 Now AjO e eje s a LLGCOONIESESESETCIESEXESESESESES Semi ECCE A Rev E Character Code Table
10. 0220 Technical Reference guide EPSON English Rev E 404455405 5 This document shall apply only to the product s identified herein U No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation J The contents of this document are subject to change without notice Please contact us for the latest information J While every precaution has been taken in the preparation of this document Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein J Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions J Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Prod
11. Data Handshake or Parity page 3 22 Ending Memory Switch Setting Mode The printer prints the new settings and saves the settings to non volatility memory Then the software resets and enters the normal printable status Turn the power supply OFF Setup 3 21 Selecting individual settings U Basic serial interface setting To select transmission conditions first choose Serial interface settings then select Data length handshake or parity Press the FEED button the number of times required to select the desired Serial interface settings used for transmission conditions Press FEED button Setting selected 0 3 times No change 4 times 19200 bps 5 times 9600 bps 6 times 4800 bps 7 times 2400 bps 8 times 1200 bps 9 or more times No change bps Indicates the number of transmitted bits per second bps J Data length handshake or parity Press the FEED button the number of times reguired to select the desired Data length handshake or parity setting used for transmission conditions Press FEED button Setting selected Data Length Handshake Parity 0 times No change 1 time 8 bits DTR DSR control No parity 2 times Even 3 times Odd 4 times XON XOFF control No parity 5 times Even 6 times Odd 7 times 7 bits DTR DSR cont
12. Printer status bit Off line Operation when Printer status bit 0210 Off line Paper Waiting out LED on line open Operation when paper en recovery 1 Paper end occurs OFF line ON OFF 2 Operator opens the cover for OFF line ON OFF setting a paper roll 3 Operator installed paper roll OFF line OFF waiting Then closed cover on line recover 4 Type B D Operator pressed On line OFF OFF FEED SW when paper out LED blinks Type A After approx 500msec passed U220 Msw 8 5 OFF Cover open Paper out LED Waiting on line recovery U220 Msw 8 5 Q Off line This printer doesn t have Cover open sensor Therefore there are no status ASB Auto Status Back notification does not occur because status did not change ASB Auto Status Back notification occurs because status is changed Paper out LED Waiting on line recovery open then closed cover 1 Paper end occurs OFF line ON OFF OFF line ON OFF 2 Operator opens the cover for OFF line ON OFF OFF line ON Non setting a paper roll 3 Operator installed paper roll On line OFF OFF On line OFF OFF The mapping of cover open status is as following two tables This Cover open means Off Cover is closed On Cover is opened Printer status bit
13. 3 33 3 5 2 Advanced Printer Driver APD 3 34 3 5 2 1 Installing and Setting Up 3 34 9 6 Celt ont ite Rt 3 36 3 6 1 Self Test Procedure 3 36 Chapter 4 Troubleshooting 4 1 LED Blinking Pattern ss fence isn a eH 4 1 AVA Errorlypes hr ho Diba the Heed ded u ES 4 1 4 1 1 1 Errors that automatically recover 4 1 4 1 1 2 Recoverable Errors 4 2 4 1 1 3 Errors that are impossible to recover 4 2 42 R moving a Paper Jam 240 phe hee eee ees ee ea ees 4 3 ix Rev E TM U220 Technical Reference Guide 4 3 A tocutter Jam iei I ge BAG erbe AX Rr RN Eque 4 3 4 4 Printer Stops Printing Printer Repeats Printing on a Line 4 4 4 5 Printer prints or Incorrect Data With Serial Interface 4 7 4 6 Print Speed is Slow When Using Windows Printer 4 7 4 7 Printer doesn t cut roll paper with the autocutter 4 7 4 8 Hexadecimal Dump mode 4 7 Chapter 5 Application Development Information 5 1 Various Status Categories iles e 5 1 5 1 1 Printer Status on APD 5 1 cw PA Ed D zial oni A
14. power unit which is packed in the carton box of Alphanumeric model the DM D series can t get power from the TM U220 If you want to provide power from the TM U220 to a DM D you have to use PS 180 Rev E General Information 1 3 1 3 Consumables 1 3 1 Ribbons This printer needs a ribbon cassette to print receipts We provide 3 ribbon cassettes 1 EPSON ribbon cassette 38 B Life 3 000 000 characters Color Black J EPSON ribbon cassette ERC 38 P Life 4 000 000 characters Color Purple EPSON ribbon cassette ERC 38 B R Life 1 500 000 characters Color Black Life 750 000 characters Color Red Q Note These ribbon cassette life numbers are under the EPSON test conditions 1 3 2 Roll paper We provide roll paper and carbon roll paper with 1 copy for this printer The widths are 76 mm 69 5 mm and 57 5 mm 3 00 2 74 2 26 1 4 General Information Rev E TM U220 Technical Reference Guide 1 4 Product Specifications Overview Print method serial impact dot matrix Paper width 76 mm 69 5 mm 57 5 mm 3 00 2 74 2 26 Cut type There are 2 types The type can be changed Partial cut cutting with one point on left edge left uncut standard factory settings or Full cut optional factory setting Character sets 95 alphanumeric 48 international characters Extended graphics 128 x 12 pages 15 tables for Japanese model Multilingual character model supports printing with
15. 1 Rev TM U220 Technical Reference Guide Install EPSON Advanced Printer Driver Execute the installer ADT e exe and select modules which you need The recommended modules are shown below Refer to the installation manual for details EPSON TM U220 Receipt This module printer driver is required for printing on 76mm 76mm width receipt EPSON TM U220 Receipt This module printer driver is required for printing on 69 5mm 69 5mm width receipt EPSON TM U220 Receipt This module printer driver is required for printing on 57 5mm 57 5mm width receipt Status API This module is required for monitoring the printer This module provides API to monitor the printer s status USB driver This module device driver is required for the USB interface model printer 9 Note For the Manual Sample program and each utility you have to download separately the Install USB driver When you use a USB interface model printer you need to install the USB driver The procedure depends on the OS therefore see the installation manual If you aren t using a USB interface model printer you don t need to install this module Install EPSON Net Direct print When you use the Ethernet interface model printer with Windows98 95 you need to install EPSON Net Direct print See the installation manual for details If you aren t using the Ethernet interface model printer or aren t using Windows
16. 2 Install Paper Roll Connect the Printer to the Power Supply See Printer setup page 3 6 2 Adjust various settings If you need to 21 DIP switches Memory switches Paper width Adjust the spacer amp Memory switches J Roll Paper Near End Detector For equipped model only Auto cutter method A B See Adjusting Various Settings page 3 14 3 Connect the Printer to the host PC POS terminal See Install a Printer Driver in the Host PC POS Terminal page 3 30 When you select Direct control 4 Driver setup method ESC JOPOS POS command J APD you don t need See Install a Printer Driver in the Host PC to install any POS Terminal page 3 30 drivers i 5 Complete set up 3 4 Setup Rev E TM U220 Technical Reference Guide 5 Note When you use OPOS OCX driver from EPSON or the Advanced Printer Driver you need to install the driver When you use ESC POS commands you don t have to install drivers For information on these drivers see Control Method page 2 1 and Install a Printer Driver in the Host PC POS Terminal page 3 30 This printer can be installed on a wall See How to Install the Printer on a Wall with the WH 10 in Appendix B for details The following sections describe the setup The flow of preparing to use printer is listed below 1 Printer setup eInstall Ribbon Casset
17. 5 1 2 9 1001 U 137 153 169 185 201 217 233 A 1010 5 74 138 154 170 186 202 218 234 1011 NS T M 139 155 171 187 203 219 235 1 1 4 I m y C 1100 140 156 172 188 204 220 236 141 157 173 189 205 221 237 1110 X x i Jo 142 158 174 190 206 222 238 1111 f 211 143 159 175 191 207 223 239 Character Code Table C 3 C 4 Page 3 PC860 Portuguese C 4 Character Code Table Rev E 5 Page 4 PC863 Canadian French Rev E TM U220 Technical Reference Guide HEX 8 9 A B C D E HEX BIN 1000 1001 1010 1011 1100 1101 1110 1111 zx L EM C E 0 0000 128 144 160 176 192 208 224 1 0001 cT D 129 145 209 225 130 146 162 178 194 210 226 3 0011 181 147 168 179 195 211 227 4 0100 J gt 132 148 164 180 196 212 298 5 10101 1 gt i T 0 J 133 149 165 181 197 213 229 A 3 21 _ 6 0110 1 p 184 150 166 182 198 214 280 7 0111
18. Manual e User s Manual Installation of the EPSON OPOS ADK Configurations and explanations of the attached tools e Detailed information on the each device to support the development ADG for General information on the development for Common Information Common information to all the devices ADG for device class Genera ADG for model Specific Sample program Informa Sample Program information on the device class explanation on the device ion on the Sample Programs Sample program for VB and VC for each device class Setup 3 33 3 5 2 Advanced Printer Driver APD 3 5 2 1 Installing and Setting Up When you install and set up the APD please refer to the EPSON Advanced Printer Driver Install Manual The Manual is a PDF file which is provided with other manuals for the APD Outline of installation and setup procedure is as follows 1 Install EPSON Advanced Printer Driver Select the modules needed to install TM U220 Status API and USB device driver What interface model When the printer is When the printer is USB interface model Serial or Parallel interface model 2 Install USB driver Y p 4 Setup the printer port 3 34 Setup 5 Test print When the printer is Ethernet model on Window 98 or 95 3 Install EPSON Net Direct prin Rev E
19. The time from buffer empty to buffer full becomes longer However there are no cases in which the host PC watches the time therefore there should be no problem 6 2 4 2 Effect to the application when condition of release full state The time from buffer full to releasing full state becomes longer than for the TM U300 There is a possibility that the application gets a time out For countermeasure Memory switch MemSWS 7 is assigned for selection of buffer full release condition 256 bytes default of 138 bytes Therefore when the time out occurs set the memory switch MemSW8 7 to on 6 2 5 Accessories compatibility TM U220 can use same consumables as the TM U300 However the power supply unit isn t compatible The following sections describe these 6 2 5 1 Power supply unit TM U220 can t use the power supply unit of TM U300 or PB The TM U220 can use the power supply units only as described in the following table TM U220 ANK model Type A B D TM U220 Multilingual model Type A B D AC Adapter C which is packed with ANK model PS 180 which is packed with Multilingual model or PS 180 Which is provided as option N CAUTION Don t use the PA or PB power supply unit with TM U220 Connection to an improper power source may cause fire or shock 6 2 5 2 Consumables compatibility TM U220 can use same consumables as the TM U300 except a carbon roll paper original 2 copies
20. the contents of the setting are stored Then the printer initializes When initialization is finished the printer returns to normal operating mode 3 20 Setup Rev E 3 4 4 3 TM U220 Technical Reference Guide Operating procedure The procedures used for this process are described below Entering Memory Switch Setting Mode 1 Open the paper roll cover and turn the power while pressing the paper FEED button 2 Press the paper FEED button twice while POWER ERROR and PAPER OUT LED are lighting 3 Close the cover Rev E The printer prints the current settings and setting instructions Selecting Items to Set Open the paper roll cover Press the FEED button the number of times required to select the desired item as shown below then close the paper roll cover Pressing the paper FEED button 0 times or 10 or more times will terminate this procedure g 3 Basic Serial Interface Settings 0 1 2 5 6 8 times Unused 0 Atimes Receive buffer full release condition 10 or more times Unused 0 7times Roll Paper Width 0 9 times Cover open status Selecting Individual Settings Open the paper roll cover Press the FEED button the number of times required to select the setting for each item then close the paper roll cover Basic Serial Interface Receive buffer Roll Paper Width Cover open status Setting 3 23 3 23 Baud Rate Setup page 3 23 page 3 22
21. 1 About Printing format compatibility 6 8 page for the difference of print margin 6 14 Notices for Replacement of the TM U210 TM U300 Rev E 1 O0sn olzn ozzn W 40 21984 Appendix A Comparison table for TM U220 U210 U300 TM U300 Type A B C D TM U210 Type A B D TM U220 Type A B D Print specification Print method Serial 9 pin Bi direction logical seeking lt Print speed Approx 3 5 lines sec 40 column l cpi Approx 4 7 lines sec 76mm 40column l cpi 1 6 inch line feed Approx 6 0 lines sec 57 5mm 30column l cpi 1 8 inch line feed 2 color printing possible possible lt Character Font 9 x 9 33 cpl 33 35 cpl lt per line Font B 7 x 9 40 cpl 40 42 cpl lt Kanji 16 x 16 25 22 cpl 25 22 cpl lt Character FontA 9x9 1 6x 3 1 1 6x 3 1 lt width Font B 7 x 9 1 2x 3 1 1 2x 3 1 lt Kanji 16 x 16 2 7 2 7 2 7 2 7 lt Character configuration Code page 0 to 5 Code page 0108 and Code page 0108 and 19 to 26 and 19 to 26 code page 16 17 18 Ribbon cassette ERC 38 P B R ERC 38 B R lt juonuipo p OT ALL ooegn orzn occn W L 4 21401 uosiavduio z V 1 09 TM U300 Type A B C D TM U210 Type TM U220 D Paper supply Roll Paper install
22. 185 151 167 183 199 215 231 E 9 8 1000 136 152 168 184 200 216 232 n J Ela gt 9 1001 187 158 169 185 201 217 233 1010 9 Q 138 154 170 186 202 218 234 1011 zo T M 6 139 155 171 187 208 219 235 1 1 i m 1100 140 156 179 188 204 220 236 1101 l I a 141 157 173 189 205 221 237 11102 J amp E 142 158 174 190 206 222 238 143 159 175 191 207 223 239 Character Code Table C 5 C Page 5 865 Nordic C 6 Character Code Table 8 9 A B D E F HEX BIN 1000 1001 1010 1011 1100 1101 1110 1111 2 n E L 8 0 0000 128 144 208 224 240 1 0001 tab 129 145 209 225 241 130 146 210 226 242 6 My 181 147 211 227 243 E x f 4 0100 132 148 212 228 244 5 0101 E 1 133 149 213 229 245 1 E 184 150 166 182 198 214 280 246 0111 9 135 151 167 183 199 215 231 247 2 8 1000 136 152 168 184 200 216 232 248 zi l 9 1001 0 137 153 169 185 201 217 233 249 1010 9 3 x Q 138 154 170 186 202 218 234 250 1011 o a 115 T
23. 6 1 EMI and Safety Standards Applied 1 6 1 1 Printer TM U220 EMC is Tested Using the EPSON s AC adapter Europe CE Marking Directive 89 336 EEC EN55022 Class EN55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 11 Safety EN 60950 North America EMI FCC ICES 003 Class A Safety UL60950 CSA 22 2 No 60950 Japan EMI VCCI Class A Oceania EMC AS NZS 3548 Class B 1 12 General Information Rev E TM U220 Technical Reference Guide 1 6 1 2 AC Adapter C packaged in ANK model Europe CE Marking Directive 89 336 EEC EN55022 Class EN55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 11 EN61000 3 2 EN61000 3 3 Safety EN 60950 North America Safety UL1950 CSA C22 2 No 950 Japan Electrical Appliance and Material Control Law Oceania Safety 53260 1 6 1 3 AC adapter packaged in Multilingual model PS 180 Europe CE Marking Directive 89 336 EEC EN55022 Class B EN55024 IEC61000 4 2 IEC61000 4 3 IEC61000 4 4 IEC61000 4 5 IEC61000 4 6 IEC61000 4 11 Safety Standard EN60950 North America EMI FCC Class A Safety Standards UL1950 2TH D3 C UL Japan EMI VCCI Class 1 Safety Standards Electrical Appliance and Material Control Law of Japan This unit meets EMI and EMC Standards whether or not it is connected to an EPSON product Rev E General Information 1 13 1 6 2 Reliability Life P
24. 6 2 8 4 Memory Switch and Memory Switch setting mode The TM U220 has a memory switch which is a software DIP switch The memory switch setting mode is adjusingt the memory switches by printer only No need for a host PC See 3 4 3 Memory Switches 3 17 page and 3 4 4 Memory Switch Setup Mode 3 19 page for details 6 2 9 Driver compalibility This section informs you the compatibility and notices for replacing Rev E Notices for Replacement of the TM U210 TM U300 6 13 6 2 9 1 Advanced Printer Driver The TM U220 does not have compatibility with the TM U300 in the Advanced Printer Driver APD Therefore the TM U300 APD can t drive the TM U220 However you can print almost the same output as the TM U300 APD by using the TM U220 APD The print margin is little different from original output See 6 2 1 About Printing format compatibility 6 8 page for the difference 6 2 9 2 OPOS TM U220 does not have compatibility with the TM U210 TM U300 in OPOS Therefore TM U210 TM U300 OPOS can t drive TM U220 However you can replace the printer module easily in OPOS You only have to change the printer device to TM U210 from other printer About the difference of print margin see 6 2 1 About Printing format compatibility 6 8 page 6 2 10 ESC POS command Direct control The TM U220 has some compatibility with the TM U300 in ESC POS commands Therefore a program source for the TM U300 may drive the TM U220 See also 6 2
25. 7 Rev E viii 2 9 2 X CONNECHON E PI raise 2 7 2 3 3 Pass through connections 2 8 24 P rallel Cornection 2 A A Goa ue d ao 2 8 2 5 USB connection sil veru y a uU PR Re e E EA 2 9 2 6 Ethernet connection 2 10 Chapter 3 Setup 3 1 Part Name and Basic Operation 3 1 3 1 T Partname LS Mure RPG 3 1 sons cua Rude ha sn 3 1 3 1 2 The Control Panel 3 2 SAID ERES Cen 3 2 3 1 2 2 Control Panel Buttons 3 3 32 Setup FOW oscar ence yere RET PIE 3 4 35 Printer Set p a a si hn nala me bec eu n nan 3 6 3 3 1 Installing or Replacing the Ribbon Cassette 3 6 3 32 Installing the Roll 3 7 3 3 2 1 Installing rhe Roll Paper for D 3 8 3 3 2 2 Installing the Roll Paper for Type A 3 9 3 3 2 3 Replacing the Roll Paper 3 12 3 3 3 Connecting the Power Supply Unit 3 13 3 3 3 1 Connecting procedure 3 13 3 4 Adjusting Various Settings 3 14 3 4 1 How to Confirm Current
26. 98 95 you don t need to install this module Set up the printer port After installing APD and USB driver or EPSON Net Direct print you need to adjust the printer port setting for the printer interface model See the Installation manual and the User s manual for details Q Note When you use the serial interface model printer you need to adjust serial communication setting between printer and printer driver See Adjusting the DIP Switches page 3 15 and Memory Switches page 3 17 for information on the settings Test print Execute test print from the property of printer to confirm the setting If the test print is not correct please see the Notes on the User s Manual and Status API Reference Manual to solve the your problem Setup 3 35 Q Note You can use the printer with sample program written in Microsoft Visual Basic Visual C The sample program is provided separately 3 6 Self Test The self test lets you know if your printer is operating properly It checks the control circuits printer mechanisms print quality control software version and DIP switch settings This test is independent of any other equipment or software so it is a good idea to run it when you first set up the printer and if you have any trouble If the self tests work correctly the problem is in the other equipment or the software not the printer 3 6 1 Self Test Procedure 1 Make sure the printer is turn
27. Appendix B How to Install the Printer on a Wall with the WH 10 Appendix C Power Supply Unit Appendix D Character Code Table Rev General description of features plus specifications Contains introduction of control methods and each connection form Contains information on such matters as DIP switches memory switches error processing for using TM U220 Contains useful information for using Contains useful information for programming Contains various notices and comparison information for using the TM U220 as a replacement for the TM U210 TM U300 Comparison table for replacing TM U210 TM U300 with the TM U220 Installation instructions Describes the external dimensions and specifications of the power supply units Contains the supported character tables ii Related Software and Documents Related software and documents Software document name Description TM U220 User s Manual This provides basic handling procedures for the end user of the printer TM U220 Technical Reference Guide This Manual ESC POS Application Programming Guide This provides descriptions in Acrobat format of the commands used by each TM printer along with sample programs and other information about the printers EPSON OPOS ADK This is a OCX driver EPSON OPOS ADK Manual This provides information for anyone who is programming using OPOS This is included the EPSON OPOS ADK EPSON Adva
28. C 23 24 Character Code Table Rev E TM U220 Technical Reference Guide Appendix D Power Supply Unit D 1 AC Adapter C This power supply unit can be used with the TM U220 ANK model only When you use any other model of the TM U220 please use PS 180 D 1 1 Case specifications U Size 54 mm D x 114 mm L x 36 mm H 2 13 D x 449 1 x 1 42 excluding projections Refer to the figure below Mass Approx 0 4kg excluding the AC cable J Material Flame resistance grade VO Color Black matte NC CO muka GND Case specifications Rev E Power Supply Unit D 1 0 2 5 180 This power supply unit can be used with all models of the TM U220 D 2 1 Case specifications U Size 68 mm D x 136 mm L x 32 mm H 2 68 D x 5 35 1 x 1 26 excluding projections Refer to the figure below Mass Approx 0 4kg excluding the AC cable J Material Flame resistance grade VO Color Black matte 136 4 68 4 32 Case specifications D 2 2 Usage cautions AC cable Select an AC cable that satisfies the following conditions e Product safety standards e Plug with PE terminal J Ground connection Ground certainly for safety D 2 Power Supply Unit Rev E
29. Consumables compatibility 6 2 6 Provided statuses and detectors 6 2 6 1 Newly added Status 6 2 7 Usedor Journal o I lla eh eae mue SES 6 2 8 Added new functions 62 81 Wall hanging lieve RR RI MERE E ere 62 82 NV bittimage e ten UE FH d nf 6 2 8 3 User NV memory icm n RR UE PT ES 6 2 8 4 Memory Switch and Memory Switch setting mode 6 29 Driver compatibility 6 2 9 1 Advanced Printer 6 2 9 2 OROS cres rte tes ete euet edi rid AEN Seton 6 2 10 ESC POS command Direct control Appendix Comparison table for TM U220 U210 U300 Appendix How to Install the Printer on a Wall with the WH 10 Bil The Procedu re 2 mate a Ei rev e iani ins BAA Precautions url ese kA DE EXT EV PT BAD Unpacking totes eden tas she EP Ter RS AD Bi3Installation i rere RR ue TAURI B 1 3 1 Installing the B 1 4 Affixing the operation panel sheet B 1 5 Changing the roll paper detector position B 1 6 Installing the brackets 1 7 Mounting the printer on the B 2 Exte
30. Multilingual model Type A B D AC Adapter C which is packed with ANK model PS 180 which is packed with Multilingual model or PS 180 Which is provided as option A CAUTION Don t use the PA or PB power supply unit with TM U220 Connection to an improper power source may cause fire or shock 6 1 5 2 Consumable compatibility TM U220 can use same consumables as the TM U210 except the carbon roll paper original 2 copies TM U220 can t print on carbon roll paper with 2 copies Consumables TM U210 A B D TM U220 Type A B D Ribbon cassette ERC 38 B P B R ERC 38 B P B R 6 1 6 Provided statuses TM U220 has same statuses as TM U210 in addition the TM U220 has the following status added About the purpose of these see 5 1 Various Status Categories 5 1 page J Roll paper cover open close status and detector When you replace the TM U210 with the TM U220 you have to set the Memory switch as described below These settings make the TM U220 have almost the same as behavior as the TM U210 statuses Msw 8 5 Cover open status mapping OFF Default Paper end status Msw 8 8 Error select when cover is opened during printing OFF Default Auto recover error Rev E Notices for Replacement of the TM U210 TM U300 6 5 See the next tables for the behavior The status behavior is as following two tables
31. U210 Paper Waiting Cover Operation when paper end Off line out LED on line open Paper Waiting Cover Operation when cover open Off line out on line open Cover open OFF OFF OFF Cover close OFF OFF OFF Printer status bit 9220 Msw 8 5 OFF U220 Msw 8 5 ON Paper Waiting Cover Paper Waiting Cover Operation when paper end Off line out LED on line open Off line out on line open Cover open OFF ON OFF OFF OFF ON Cover close OFF OFF OFF OFF OFF OFF 6 6 Notices for Replacement of the TM U210 TM U300 Rev E TM U220 Technical Reference Guide You don t have to be afraid when you use the printer with OPOS or Advanced Printer Driver APD and you set the memory switch as MemSW 8 5 OFF MemSW 8 8 OFF Because the status behavior normally doesn t affect your application When you use the printer with ESC POS commands when you control printer without any driver read the sentences below The TM U210 uses the waiting on line recover bit in ASB status the bit may indicate 0 or 1 however the TM U220 does not use the bit the bit is always 0 Because the TM U220 recovers to online when the cover is closed cover is closed is detected by the cover open detector Therefore if your application program watches the bit confirm that it doesn t affect the performing of program By the way the ASB data transmitted timing of TM U220 is same as TM U210 You don t have to be afraid when your application program doesn t w
32. easy maintenance Cable connectors are housed in the bottom of the printer Built in autocutter for type A or B d d U Built in two drawer kickout interface connectors d d Built in take up device for type A 1 1 3 Printing High speed printing through logic seeking control Two color printing black and red J Can print on various paper wide range for type B or D 76 69 5 57 5 mm 1 1 4 Software J Command protocol is based on the ESC POS proprietary command system J OPOS ADK and Windows printer driver are available Automatic status back ASB function that automatically transmits changes in printer status Rev E General Information 1 1 1 2 Product Structure 1 2 1 Printer types TM U220 has 3 model types A B D The features are as following Type A TypeB TypeD Two color printing Yes Yes Yes Autocutter Yes Yes No Take up device Yes No No paper width mm 76 76 69 5 57 5 76 69 5 57 5 wall hanging install No Yes Yes Supported language Alphanumeric model alphanumeric Multilingual model It supports alphanumeric and printing with one of the following e Japanese Kanji e Simplified Chinese Traditional Chinese e Korean e Thai Alphanumeric model alphanumeric Multilingual model It supports alphanumeric and printing with one of the following e Japanese Kanji e Simplified Chinese e Traditional Chinese e Korean Thai Alphanumeric model alpha
33. for DIP switch 2 1 The DIP switch 2 1 defines the print columns as listed in the following table DIP switch 2 1 status Paper width Character font ON OFF 76 mm Font A 9 x 9 35 33 Font B 7 x 9 42 40 69 5 mm Font A 9 x 9 32 30 Font B 7 x 9 40 36 57 5 mm Font A 9 x 9 27 25 Font B 7 x 9 33 30 Unit cpl Character per line Q Note The cpl of a Kanji character font is available to be changed by an ESC POS command default 22 cpl to 25cpl 3 4 3 Memory Switches This printer has Memory switch set which is software switches Memory switch set has Msw 2 Msw 8 Customize value Serial communication condition Memory switch setting utility can change the Memory switch set to ON or OFF as shown in the table below default all OFF Q Note The Memory switch is available to be changed by five methods e Memory switch setting utility e Memory switch setup mode there are limitations on what can be changed e Control from setupPOS OPOS only and there are limitations on what can be changed Control from Windows driver Advanced Printer Driver only and there are limitations on what can be changed Control from ESC POS command Some Memory switch settings can be changed by the Memory switch setting mode See Memory Switch Setup Mode on page 3 19 Settings of the memory switch are stored in the NV memory therefore even if the printer is turned o
34. mm dowel roll paper holder for hanging bracket hole B 4 How to Install the Printer on a Wall with the WH 10 Rev E TM U220 Technical Reference Guide 9 Tighten the screw 3x10 to fix the roll paper holder for hanging bracket and the roll paper holder brake arm A CAUTION Do not move the brake arm until the roll paper holder for hanging bracket is attached onto the base frame Otherwise the arm part will be damaged 11 Insert the dowel of the cam into the hole of the platen frame Rev E How to Install the Printer on a Wall with the WH 10 B 5 12 While you make sure the pin of the brake arm is the groove on the inner side of the cam rotate the cam along with the surface of the platen frame in the direction indicated by the arrow until it clicks into position pin of brake arm 13 Close the printer cover Q Note When closing the cover push the middle of the printer indicated by the circle in the illustration below B 6 How to Install the Printer on a Wall with the WH 10 Rev E TM U220 Technical Reference Guide 14 Turn the printer over and then put it on a packing box as a platform horizontally Fold this part inside and insert it into holes to assemble the package 15 See the Installing the Brackets section for attaching the brackets Removing the cam While you push the cam through the hole on the platen frame with a pointed tool such as tweezers
35. one of the following character sets e Japanese Kanji Two pass printing font JIS X0208 1990 6879 e Simplified Chinese Two pass printing font GB18030 2000 28553 e Traditional Chinese Two pass printing font Big 5 13494 e Korean Two pass printing font KS C5601 type 8366 Thai Three pass printing font 128 characters x 7 pages 133 character types Interface RS 232C Bidirectional parallel compatible Dealer options USB 10Base T I F Buffer Receive buffer Selectable as 4KB or 40 bytes using a switch 1 2 Non volatile graphics data buffer 128KB User NV memory 8KB Power supply Power supplied by included AC adapter ANK model AC Adapter C or PS 180 option Multilingual model PS 180 Operating voltage 24 VDC 7 optional power supply EPSON 5 180 Power Operating Mean Alphanumeric model Approximately 31W consumption Multilingual model Approximately 38W except for Standby Mean Approximately 2 2W drawer kickout driving Temperature During operation 0 to 50 C 41 F to 122 F At 34 C 93 F or higher there are humidity restrictions refer to Environmental Conditions page 1 14 Humidity During operation 10 to 90 no condensation During storage 10 to 90 no condensation excludes paper and ribbon Weight mass Type A Approximately 2 7 kg 5 94 Ib Type B Approximately 2 5 kg 5 5 Ib Type D Approximately 2 3 kg 5 06 Ib
36. the printer Connect the other end of the interface cable to the host computer USB Interface Models Attach the locking wire saddle at the location shown in the figure below Hook the USB cable through the locking wire saddle as shown in the figure below Setup 3 27 5 Note Hooking the USB cable through the locking wire saddle as shown in the figure below will prevent the cable from coming unplugged USB upstream connector UB BOARD Locking wire saddle NL USB cable Attaching locking wire saddle USB downstream connector conhiector Only for the USB HUB UB UO1 3 Connect the USB cable from the host computer to the USB upstream connector 4 For models that have the UB UOITII installed a maximum of two USB devices can be connected to the USB downstream connector Q Note The UB U01 serves as a bus power supply hub Therefore it is important to note that bus power supply hubs including the UB UO1II and bus power supply functions with power dissipation of 100 mA or more cannot be connected directly to the printer A 021 can be directly connected to a UB U01 hub 5 Install the UB U0111 0211 device driver on the host computer 9 Note For information on how to obtain the reguired device drivers and their installation procedures contact the nearest EPSON service center 3 28 Setup Rev E TM U220 Technical Reference Guide 3 4 7 4 Ethernet interface The following vie
37. vibration test and the unit should operate normally When packed Package EPSON standard package Height 60 cm 2 feet Directions 1 corner 3 edges and 6 surfaces No external or internal damage should be found after the drop test and the unit should operate normally When unpacked Height 5 cm 2 Directions Lift one edge and release it for all 4 edges When the printer is not printing no external or internal damage should be found after the drop test Install the printer horizontally as a basic position The printer also must be installed so that it does not move or vibrate during paper cutting or the drawer kick out operation Velcro tape is available as an option The printer Type B or D can be also installed on a wall with the optional wall hanging bracket WH 10 Rev E General Information 1 15 1 7 External Dimensions Mass 1 7 1 External Dimensions and Mass Model type External Dimensions Mass Width Height Depth Type A 160 mm 157 5 mm 286 mm Approximately 2 7 kg Approximately 6 3 Approximately 6 2 Approximately 11 3 5 9 Ib Type B 160 mm 138 5 mm 248 mm Approximately 2 5 kg Approximately 6 3 Approximately 5 5 Approximately 9 8 5 5 Ib D 160 mm 138 5 mm 248 mm Approximately 2 5 kg Approximately 6 3 Approximately 5 5 Approximately 9 8 5 116 All the numeric values are typical Color EPSON standard
38. with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For Canadian Users This Class A digital apparatus complies with Canadian ICES 003 GEREAUSCHPEGEL Gema amp der Dritten Verordnung zum Ger tesicherheitsgesetz Maschinenl rminformations Verordnung 3 GSGV ist der arbeitsplatzbezogene Ger usch Emissionswert kleiner als 70 dB A basierend auf ISO 7779 Key to Symbols The following symbols are used in the documentation for this product See the specific warnings and cautions at appropriate points throughout this guide N WARNING Warnings must be followed carefully to avoid serious bodily injury A CAUTION Cautions must be observed to avoid minor injury to yourself or damage to your equipment 5 Note Notes have important information and useful tips on the operation of your printer v Rev E TM U220 Technical Reference Guide Safety Precautions This section
39. 01 5 Note If the TM printer is connected to the host PC via an Ethernet interface a DM D cannot be connected to the TM printer We provide the IP address setup utility EPSON TMNet WinConfig for setting the IP address of the Ethernet model TM printer on the host PC Please contact EPSON or your dealer about EPSON TMNet WinConfig and the procedure for installing 2 10 System Planning Rev E TM U220 Technical Reference Guide Chapter 3 Setup 3 1 Part Name and Basic Operation 3 1 1 Part name unit Type A only roll paper cover ribbon casette cover manual cutter power switch control panel This figure is Type A 3 1 1 1 Connectors N WARNING Do not connect a telephone line to the drawer kick out connector or the display module connector otherwise the printer and the telephone line may be damaged Rev E Setup 3 1 You can connect up to four cables to the printer They all connect to the connector panel the bottom rear of the printer which is shown below interface connector power supply connector drawer kick out connector M Note This illustration shows the serial interface model The other interface connector looks slightly different 3 1 2 The Control Panel The control panel is shown below ERROR PAPER OUT 6 V POWER FEED U POWER LED JU ERROR LED U PAPER OUT LED O FEED button 3 1 2 1 LED POWER On Power supply is stable Power s
40. 09 For ANK model AC Adapter C supply unit which is in carton box For Europe Germany PA 6510 or PB 6510 PB 6510 or PS 180 For Europe U K PA 6511 or PB 6511 PA 6511 For Multi language model PS 180 Australia PA 6513 or PB 6513 PA 6513 Dimensions Type A Type A Type A 160x286x158 WxDxH 170 x 288 x 183 160 x 295 x 160 Type B 170 x 253 x 148 Type B 160 x 248 x 150 Type B 160x248x139 Type C 158 x 295 x 145 Type D 158 x 235 x 125 Type D 160 x 248 x 133 Type D 160 x 248 x 139 Printer tray of IR option can be used Burn resistant grade of case 0 V 0 V 0 Install Horizontal max slant 15 degree and Wall hanging possible Type B D Horizontal max slant 15 degree Horizontal max slant 15 degree and Wall hanging possible Type B D TM U220 Technical Reference Guide Appendix B How fo Install the Printer on a Wall with the WH 10 WH 10 is a option for the TM printer series with it you can install a TM U220 on a wall This section describes how to install wall hanging TM U220 See the WH 10 installation Manual for details B 1 The Procedure B 1 1 Precautions Q Static electricity may cause cut paper to adhere to the printer case This static electricity will not affect the operation of the printer B 1 2 Unpacking Open the package and confirm that it contains all of the parts listed in the illustration If any parts are missing o
41. 1 byte of sending data MSComml Output Send data Rev E Application Development Information 5 11 5 12 Application Development Information Rev E TM U220 Technical Reference Guide Chapter Notices for Replacement of the TM U210 TM U300 TM U220 is designed to smoothly replace the TM U210 TM U300 This section gives answers to your questions 6 1 For Replacement of the TM U210 When you replace TM U210 with the TM U220 you have to set the memory switch MemSW8 5 OFF default and MemSW 8 8 OFF default to get the same statas provided by the TM U210 See 6 1 6 Provided statuses 6 5 page for details 6 1 1 About printing format compalibility The TM U220 can provide almost the same printing result as the TM U210 This section describes the reasons which are printing area compatibility character compatibility and top margin compatibility cutting position 6 1 1 1 Printing area The TM U220 has almost the same printing area as TM U210 as shown in the following table and figures Therefore the TM U220 can print same contents as the TM U210 without adjusting any original control sources Printing arealtem TM U210 Type A B D TM U220 Type A B D when 76mm paper using Print width 63 34mm 63 34mm 200dots 400 position 200dots 400position Left margin 5 9mm 6 8mm Right margin 6 76mm 5 8mm 76mm 76mm 63 34 mm 63 34 mm Printable area Prin
42. 17 C 18 Page 24 Thai character code 16 C 18 C 19 Page 25 Thai character code 17 C 19 C 20 Page 26 Thai character code 18 C 20 C21 Page 254 Blank page i tai tet ds het til be e RUE 21 C 22 Papge 255 Blank page ecce rne een eer reges 22 C23 International Character Sets C 23 D Power Supply Unit Di ACAdapterC so A RELIER GA EGG Mi eluting tases Saas D 1 D 1 1 Case specifications D 1 3 2 PS ke DEEE EE E E D 2 D 2 1 Case specifications es o REP OR D 2 1322 Usage cautions cess mee ate MR WERE RARE E TES D 2 Rev E xii xiii Rev E TM U220 Technical Reference Guide Chapter 1 General Information 1 1 Features The TM U220 is a POS printer that print receipt paper paper roll The TM U220 is designed to be compatible with existing systems built around a TM U210 1 1 1 General J Compact and lightweight 3 model types are provided See Printer types page 1 2 J Excellent reliability and long life due to adoption of a stepping motor both for moving the carriage and for paper feeding Can be installed hanging on the wall with an optional hanging bracket only for type D 1 1 2 Printer handling Easy drop in paper loading and
43. 2x3 1 3 half dots 40 36 30 16 default Graphic Tx 3 0 9x9 6x3 1 2 half dots 35 32 27 14 5 Font A Graphic 9x3 0 OFF ANK 6x3 1 3 half dots 33 30 25 13 3 default Graphic 2 0 x 3 0 16 16 Regardless Kanji 27 2 7 2 half dots 22 20 16 8 9 Kanji t default font 0 25 22 18 9 5 7 27 Thai 1 2 9 5 2 half dots 42 40 33 17 8 Thai font OFF 3 half dots 40 36 30 16 default 9x27 ON Thai 1 6 9 5 2 half dots 35 32 27 14 5 Thai font OFF 3 half dots 33 30 25 13 3 default The dot spacing between character is selected by an ESC POS command Rev E General Information 1 7 1 5 1 Autocutter for Type A B Cutting method separated blade scissors Cutting type Partial cut one point left uncut standard factory settings J Full cut completely cut off optional factory setting Q Note It is recommended to feed approximately 2 116 mm or more in advance before printing to prevent dot displacement after cutting Changing between partial cut and full cut is not controlled by a software command The full cut setting is an optional factory setting A CAUTION When the paper is cut completely full cut with the printer s horizontal installation sure to remove the cut paper then perform the next cut Never allow several pieces of the cut paper to remain in the paper exit because double cuts paper jams or a
44. 4 to 17 Ib 45 to 55 kg 1000 sheets 1091 x 788mm Number of copies Original 1 sheet one copy sheet Thickness 0 05 to 0 08 mm 0 002 to 0 0031 thickness of one sheet Recommended paper Paper by Mitsubishi Carbonless paper blue Top sheets N40Hi paper thickness 0 06mm 0 0024 mass 47 2 g m 12 6 Ib Bottom sheet N60 paper thickness 0 08mm 0 0031 mass 68 0 g m 18 Ib The copying capability is affected by the ambient temperature and is guaranteed for the temperature ranges of 5 50 C 41 122 F General Information 1 9 1 5 2 2 Printable Area Cutting position manual cutter Type A B Cutting position autocutter Type A B Cutting position manual cutter Type D 6 8 5 8 Maximum 200dots 400 positions Units mm Printable area for 76mm width paper 1 10 General Information Rev E Rev E TM U220 Technical Reference Guide Cutting position manual cutter Type B Cutting position autocutter Type B Cutting position manual cutter Type D Maximum 180 dots 360 positions 69 5 Units mm Printable area for 69 5mm width paper General Information 1 11 Cutting position manual cutter Cutting position autocutter Type B Cutting position manual cutter Type D Maximum 150 dots 300 positions Units mm 57 5 Printable area for 57 5mm width paper 1 6 Other Specifications 1
45. 5 1 Various Status Categories This printer is able to send various status reports to the host PC This section describes about the kind of statuses and handling Status Categories Description Drawer kick connector pin status Cash drawer is open or closed Roll Paper cover status Roll paper cover is open or closed Paper feeding button status Error status Paper feed button is pressed or not Various error information Off line On line detail of the error echanical error autocutter error auto recovery error unrecoverable error Paper remaining amount status Q Note t provides status of paper remaining amount Near end or Paper end Near end status paper remain status is supported only by printers equipped with a near end detector The near end detector is a factory option This printer has an Automatic status back ASB function that automatically transmits changes in printer status It is available in any control method APD OPOS ESC POS command The status format depends on each control method Refer to each manual for detail The statuses are useful for the following situations J When an error status is sent to the host PC the host PC can display an error message or solution message for operator When Paper near end or Paper end status is sent to the host PC the host PC can display a warning message for operator to replace roll paper 5 1 1 Pr
46. 8 204 220 236 252 141 157 173 189 205 221 237 253 11104 X lt x 1 N 142 158 174 190 206 222 238 254 1111 f E z SP 143 159 175 191 207 223 239 255 Rev E Character Code Table C 13 14 Page 20 Thai character code 42 ilable on the Thai model only This page is ava fa bal bad jof telelelejel lel l lele lelele gt z 7 7 I o u jn fa sen vej fa se AE ka RO Beba ee Ba Ra C 14 Character Code Table TM U220 Technical Reference Guide C 15 Page 21 Thai character code 11 This page is available on the Thai model only dun m e 2 2 2 2 2 9 9 Character Code Table C 15 Rev E 16 Page 22 Thai character code 13 ilable on the Thai model only This page is ava X C 16 Character Code Table TM U220 Technical Reference Guide C 17 Page 23 Thai character code 14 This page is available on the Thai model only Ee
47. 8 5 mapping of the cover open status is OFF the error does not occur and a paper end error occurs instead If MSW 8 8 is ON this error is handled as a recoverable error 4 1 1 3 Errors that are impossible to recover ERROR R W error in memory or gate array Description After R W checking the printer does not work correctly Writing to reading out or erasing the NV memory for image scanning results does not work correctly ERROR LED Blinking Pattern gt He 160 ms Recovery Impossible to recover High voltage error The power supply voltage is extremely high mpossible to recover Low voltage error The power supply voltage is extremely low mpossible to recover CPU execution error The CPU executes an incorrect address board is not connected mpossible to recover Print head temperature detection circuit error There is an abnormality in the print head temperature mpossible to recover 4 2 Troubleshooting Rev E TM U220 Technical Reference Guide 4 2 Removing a Paper Jam A CAUTION Be sure not to touch the manual cutter Otherwise your finger might be injured 1 Turn the power off 2 Open the roll paper cover by using the tab as shown in the below illustration 3 If you have a Type A printer remove the take up spool and open the unit by using the unit op
48. A B D position position Autocutting position to print start 27mm 27mm Manual cut position to print start 20 2mm Type D 22 1 TypeA B 34 9mm Cutting method of partial cut center position Type A B only one point left uncut position at right position Type A B only one point left uncut position at 6 2 Notices for Replacement of the TM U210 TM U300 Rev E Paper feed direction TM U220 Technical Reference Guide TM U210 Type A B D t Manual cut position line Print start position line Manual cut position line 34 9 mm 0220 Auto cut position When using 76mm roll paper 27 mm Print start position line Paper feed direction TM U220 Type D When using 76mm roll paper t Manual cut position line 6 1 2 Cutting Method Print start position line These values are reference values The partial cut method for the TM U220 Type A B is a little different from the TM U210 The TM U210 always uses the partial cut method The partial cut method is one point left uncut at the center position so the method is different from that of the TM U220 in respect to the uncut position The TM U220 leaves the right position uncut in the partial cut Rev E Notices for Replacement of the TM U210 TM U300 6 3 6 1 3 Dimensions Some dimensions of the TM U220 are smaller than those of
49. Aerea ate ne 1 1 13 2 Printer handling a ees 1 1 PrN a Ue 1 1 tiA Software xu iem Fe ora epe uten SOR I baci 1 1 1 2 Product Structure lu er VA RE OR a Ya erae 1 2 1 2 T Printer types emet lak 1 2 1 2 2 Standard Parts Included with the Printer 1 2 1 2 3 Related materials for 220 1 3 1 3 Consumables zo E nd cle dane i hu ho Na STE 1 4 1 SL RIDDOnS a Coates V 1 4 192 esc eris PM Ex V 1 4 1 4 Product Specifications Overview 1 5 1 5 Printing and paper Specifications 1 6 1 5 1 Autocutter for 1 8 1 52 Paper RollSupply da 1 8 1 5 2 1 Paper Specifications 1 9 1 5 2 2 Printable Area tau 1 10 1 6 Other Specifications eee r 1 12 1 6 1 EMI and Safety Standards Applied 1 12 1 6 1 1 Printer TM U220 1 12 1 6 1 2 AC Adapter C packaged in 1 13 1 6 1 3 AC adapter packaged in Multilingual model PS 180 1 13 1 62 Reliability 2 2 20 2
50. Do not place any object on top of the cord e Avoid excessive bending twisting and pulling e Do not place cord near heating equipment e Check that the plug is clean before plugging it in e Be sure to push the prongs all the way If the cord becomes damaged obtain a replacement from your dealer or a Seiko Epson service center vi N CAUTION 2 Do not connect cables other than as described in this manual Different connections may cause equipment damage and burning 7 Besure to set this equipment on a firm stable horizontal surface Product may break or cause injury if it falls 2 Do not use locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage fire or shock Ci Do not place heavy objects of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury Ci To ensure safety please unplug this product prior to leaving it unused for an extended period 2 Do not touch either the thermal or the dot matrix print head or the paper feed motor Wait for the heads and the motor fo cool The head and the motor can be very hot after printing for a long time Touching them may cause burns vii Rev E TM U220 Technical Reference Guide Contents TM U220 Technical Reference guide Chapter 1 General Information 121 Features cue apu M DN NU O 1 1 1 1 1 General ERR UEM eR er
51. L M 5 2 5 1 2 1 Checking the printer state 5 2 5 1 2 2 Printer Errors and Status 5 3 5 1 2 3 ESC POS commands 5 3 52 Drawer Control zi a ER LA A nee tent 5 4 5 2 1 Advanced Printer 5 4 52 11 Drawer Open et icei 5 4 5 2 1 2 Checking Drawer Status 5 5 522 5 5 5 2 2 1 Drawer Open Close 5 5 5 2 22 Checking Drawer Status 5 5 BQ ESC A k O e AE eror tbe eoe edel Nooo o 5 6 5 9 NV MOMONY nn eger sepe pier Papae La dom 5 6 5 4 NV Bit image Printing 5 8 5 4 1 Advanced Printer 5 8 5 4 1 1 How to print NV Bit image 5 8 5 4 1 2 Printable bitmap format in APD 5 8 LI WAR HO E 5 8 5 4 2 1 Printing method isses ceo eee e ee 5 8 5 422 LetterOuality e Lp eme Tre eben 5 9 5 4 2 3 Setting of printing position by escape sequence 5 9 5 4 24 Printable bitmap format in OPOS 5 9 5 4 9 ESC 7 POS command r oi o perse e ddr 5 9 5 5 Printing for journal used
52. M 6 139 155 171 187 203 219 235 251 1100 1 1 p o 140 156 172 188 204 220 236 252 141 157 173 189 205 221 237 253 E 1110 Pt 142 158 174 190 206 222 238 254 1111 f 9 ISP 143 159 175 191 207 223 239 255 Rev E TM U220 Technical Reference Guide 7 Page 6 Hiragana This page is available on the Japanese model only SEPEEEEEEEEREEGEE SR tri IE He oo gt c 5 mM ec ms 46 gt so 5 lt S ret re 4 s Character Code Table C 7 Rev E C 8 Page 7 One pass printing Kanji characters This page is available on the Japanese model only Rev E C 8 Character Code Table TM U220 Technical Reference Guide C 9 Page 8 One pass printing Kanji characters This page is available on the Japanese model only lt gt gt gt S a 5 s gt s ea gt m Character Code Table C 9 Rev E 10 16 WPC1252 10 Character Code Table Rev E TM U220 Technical Reference Guide C 11 Page 17 PC866 Cyrillic 42
53. N ribbon cassettes Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSON s warranties To install the ribbon cassette for the first time or to replace a used ribbon follow the steps below 1 Unpack the ribbon cassette and turn the knob in the direction shown to take up any slack 2 Open the ribbon cassette cover of the printer using the tabs on each side of the cover N Tab tat 3 Remove the old ribbon if there is one 4 Insert the new ribbon cassette as shown and push the ribbon cassette down until it clicks Q Note Make sure the ribbon is installed between the print head and the platen without wrinkles or creases 5 Close the ribbon cassette cover of the printer 3 6 Setup Rev E TM U220 Technical Reference Guide 3 3 2 Installing the Roll Paper The installing procedure is little different between Type A and Type B D A CAUTION Be sure to use roll paper that meets the specifications Be sure not to touch the manual cutter Otherwise your fingers might be injured Rev E Setup 3 7 3 3 2 1 Installing Roll Paper for D 4 Close the roll paper cover 3 8 Setup Using scissors cut the leading edge of the roll paper as shown in the left figure Turn on the printer and open the roll paper cover by using the tab as shown in the left Insert the roll paper as shown on the left Note Note the direction the pa
54. Sa End 8 Fat al o Character Code Table C 17 Rev E C 18 Page 24 Thai character code 16 ilable on the Thai model only This page is ava PRES te 1 00 e e elel elel s 2 gt z 2 llel E ESSERE ES ERES ee ee Rev E C 18 Character Code Table Guide TM U220 Technical Reference C 19 Page 25 Thai character code 17 available on the Thai model only This page is ES S E La EE Se Se 5 i a cs gt a ene sl je S We EZ Ed ed ke a E 2 Character Code Table 19 Rev E 20 Page 26 Thai character code 18 ilable on the Thai model only This page is ava _ _ Rev C 20 Character Code Table TM U220 Technical Reference Guide 21 Page 254 Blank page HEX 8 5 C E F HEX BIN 1000 1001 1010 1011 1100 1110 1111 _ 224 SP 209 225 SP 210 1926 221 228 229 5 151 SP o 152 11 2 SP E SP 153 01 233 SP 5 s SP 138 1154 234
55. Serial interface selection function of DIP switch 2 to Memory switch These settings can be set by Memory switch setup mode See Memory Switch Setup Mode on page 3 19 3 4 4 Memory Switch Setup Mode The following items are specified in the memory switch setup mode U Basic Serial communication condition Serial communication e Transmission speed e Parity e Handshaking e Data length U Receive buffer full release condition Msw 8 7 J Roll paper width Customize value Cover open status Msw 8 5 d M Note new settings will be lost if the power supply is turned off in the memory switch setup mode Be sure to follow the proper procedure and turn the power off at the correct time Rev E Setup 3 19 3 4 4 1 Starting the memory switch setup mode Use 1 2 3 4 the following procedure to start the memory switch setup mode Open the roll paper cover Turn the power on while pressing the paper FEED button Press the FEED button twice while POWER ERROR and PAPER OUT LEDs are lit Close the cover The printer prints the enabled settings of the memory switches and instructions Follow the instructions to process the switch setup Note In the memory switch setup the paper out LED may be flashing The flashing time indicates The times of FEED button is pressed before the roll paper cover is closed 3 4 4 2 Ending memory switch setting mode Once the setting is performed
56. The TM U220 can t print on carbon roll paper with 2 copies Consumables TM U300 Type A B C D TM U220 Type A B D Ribbon cassette ERC 38 P B R ERC 38 B P B R 6 12 Notices for Replacement of the TM U210 TM U300 Rev E TM U220 Technical Reference Guide 6 2 6 Provided statuses and detectors TM U220 has same statuses as TM U210 TM U300 In addition the TM U220 has new statuses The following sections describe them 6 2 6 1 Newly added Status The following statuses have been added for the TM U220 About the use of these statuses see 5 1 Various Status Categories 5 1 page U Roll paper cover open close status J Roll paper near end status When equipped with a near end detector Factory option 6 2 7 Use for Journal TM U220 Type A is able to be used for journal as TM U300 Type A C However notice the following item when you replace the TM 300 with the TM U220 Q The TM U300 can print on carbon roll paper with 2 copies however the TM U220 can print carbon roll paper with 1 copies not 2 copies 6 2 8 Added new functions 6 2 8 1 Wall hanging The TM U220 can be installed on a wall The installation requires an option the WH 10 6 2 8 2 NV bit image The TM U220 can print bit image on roll paper See 5 4 NV Bit image Printing 5 8 page for detail 6 2 8 3 User NV memory The TM U220 can store some text data See 5 3 NV memory 5 6 page for detail
57. V memory is There is a limitation Height length deleted NV memory Size width length Print Depends on each control method Q Note The available NV memory size for the TM U220 is 128KB Example The NV memory can store 20 graphics data when the file size of a graphic is 6 KB 5 4 1 Advanced Printer Driver 5 4 1 1 How to print NV Bit image APD prints a stored NV Bit image by using Control font See the User s Manual of Advanced Printer Driver for detail 5 4 1 2 Printable bitmap format APD The printable bitmap formats are formats that meet all the following condition J When using NV Bit image Depends on the TM Flogo utility BMP format 5 4 2 OPOS EPSON OPOS ADK provides a tool IMFLogo that enables registration of a bitmap image in the NVRAM of an EPSON TM series printer The tool can be used from the device specific settings of the SetupPOS utility The bitmap image in the NVRAM can be printed with a printer by using the DirectlO method Concerning the available size for the TM U220 refer to the ADG for TM U220 in the OPOS ADK 5 4 2 1 Printing method Print stored bitmap by DirectIO method e Command PTR DI PRINT FLASH BITMAP 5 8 Application Development Information Rev E TM U220 Technical Reference Guide The available NVRAM size for the TM U220 is 128 5 4 2 2 LetterQuality It is possible to change the speed and quality of a bitmap by using the XXXLetterQu
58. ality property RecLetterQuality TRUE print Receipt s bitmap in quality mode RecLetterQuality FALSE print Receipt s bitmap in speed mode 5 4 2 3 Setting of printing position by escape sequence POS Printers support escape sequences that can be treated as printing data The following commands are the escape sequence command for setting of printing position Name Data Remarks Center ESC cA Aligns following text in the center Right justify ESC rA Aligns following text at the right Normal ESC N Restores printer characteristics to normal condition S Note1 manner of ESC cA and ESC rA Characteristics are reset at the end of each print method or by a Normal sequence so these escape sequences cannot be used in the following manner OPOSPOSPrinter1 PrintNormal PTR S RECEIPT Chr amp H1B cA 123 OPOSPOSPrinter1 PrintNormal PTR S RECEIPT 456 Chr 13 Chr 10 The 123 characters will be printed in the center but not under 456 When using a new method to print characters it is necessary to add the desired escape sequence again S Note2 limitation of ESC cA and ESC rA During rotated printing mode Left90 right90 these escape sequences will not work These will not work if they are not the first character of a line It is not possible to use these on PrintBitmap method 5 4 2 4 Printable bitmap format in OPOS The printable bitmap formats are formats
59. and a method is used to print data if the cover is opened while the data is being sent the program is notified by an ErrorEvent ErrorEvents are fired when the error has interrupted the data that is being sent Only StatusUpdateEvent will fire when the error does not effect the data and the data will continue being sent as normal Reasons for the ErrorEvent being fired and the corresponding error names are listed below ResultCode ResultCodeExtended Reason OPOS E ILLEGAL There is an abnormality with the device Includes the following 1 error POS E EXTENDED Error determined by the device s SO Includes the following 4 errors POS EPTR COVER OPEN Cover is open POS REC EMPTY Receipt paper is empty POS E FAILURE Hard error Includes the following 6 errors POS EPTR UNRECOVERABLE Error that cannot be recovered from POS EPTR CUTTER Error with the auto cutter POS EPTR MECHANICAL Mechanical error POS EPTR OVERHEAT Head overheat error POS EX DEVBUSY Device busy error POS EPTR REC CARTRIDGE REMOVED Receipt cartridge is removed POS EPTR REC CARTRIDGE EMPTY Receipt cartridge is empty POS EPTR REC HEAD CLEANINE Receipt head starts cleaning After an error occurs more detailed information about the error can be obtained from the ErrorLevel ErrorStation and ErrorString propert
60. apanese model Multilingual character model supports printing with one of the following character sets Japanese Kanji Two pass printing font JIS X0208 1990 6879 Simplified Chinese Two pass printing font GB18030 2000 28553 Traditional Chinese Two pass printing font Big 5 13494 Korean Kanji Two pass printing font KS C5601 type 8366 e Thai Three pass printing font 128 characters 7 pages 133 character types Character structure Font A 9 x9 Font B 7 x9 Kanj 16x16 Font B is the default This printer adjusts print speed when it prints graphic data etc 1 6 General Information Rev E TM U220 Technical Reference Guide The dot width of the printable area depends on DIP switch setting and paper width as shown in the following table Dot width of Printable area Paper width SW2 1 setting ON OFF 76 mm 385 half dots 400 half dots 69 5 mm 360 half dots 360 half dots 57 5 mm 297 half dots 300 half dots Character Dimensions Characters Per Inch Characters Per line Character configuration Character Dot spacing Paper width mm Characters per dimensions between and inch cpi characters Characters per line cpl 1 inch Horiz x Condition Character 76 mm 69 5 mm 57 5mm 254mm Vert of DIP SW type 2 1 WxH 7x9 O ANK 2x3 1 2 half dots 42 40 33 17 8 Font B default Graphic 6x3 0 OFF ANK
61. atch the bit Q Note The waiting on line recover is a status which is constructed by a bit in ASB Auto Status Back data The status is for telling that the printer is not prepared to print roll paper cover isn t closed etc to the host PC The status tells that the preparation done by the host PC is canceled This status is canceled by action of the FEED button or host PC These canceling actions must be executed after the roll paper is installed and roll paper cover is closed The waiting on line recover bit of TM U220 is always 0 because the TM U220 can tell ready for printing roll papaer is installed and roll paper cover is closed to the host 6 1 7 Use for Journal TM U220 Type A is able to be used for journal as TM U210 Type A However notice following item when you replace the TM U210 with the TM U220 J TM U210 D can print on carbon roll paper with 2 copies however the TM U220 print on carbon roll paper with 1 copies not 2 copies 6 1 8 New functions added 6 1 8 1 Wall hanging The TM U220 can be installed on a wall The installing requires an option the WH 10 6 1 8 2 NV bit image The TM U220 can print bit images on roll paper See 5 4 NV Bit image Printing 5 8 page for details 6 1 8 3 User NV memory The TM U220 can store some text data See 5 3 NV memory 5 6 page for details Rev E Notices for Replacement of the TM U210 TM U300 6 7 6 1 8 4 Memory Switc
62. color ECW EDG 1 7 1 1 Overview Type A 157 5 126 1 16 General Information 208 31 221 Rev E TM U220 Technical Reference Guide 1 7 1 2 Overview Type B 173 126 Rev E General Information 1 17 1 7 1 3 Overview D 173 126 t 87 310 1 18 General Information Rev TM U220 Technical Reference Guide Chapter 2 System Planning This section provides you information for system planning 2 1 Control Method A TM printer can print and be controlled using any of the following three methods 1 Windows printer driver EPSON Advanced Printer Driver 2 EPSON OPOS ADK 3 ESC POS commands Depending on the driver or interface to be used an setting tool for the Ethernet specification a USB device driver and a logo registration utility for printing TMFlash logo utility are provided See How to Get a Driver in this chapter 2 1 1 Windows Driver EPSON Advanced Printer Driver The EPSON Advanced Printer Driver is a method for controlling the TM printer in the same manner as the Windows standard printer driver 2 1 1 1 General Features of the EPSON Advanced Printer Driver The EPSON Advanced Printer Driver has the following features J Supplies the Windows printer driver for the TM printer which enables printing thr
63. e A Auto take up type A lt Autocutter type Full cut partial cut Partial cut one point left Partial cut or full cut optional factory selectable by command uncut at center position setting Partial cut one point left uncut at right position Print area position to print start position 36mm 27mm lt anual cut position to print start 26mm type A B 20 2mm 34 9mm Type A B position 28mm type C D 22 1mm Type D Print width 63 5mm 200dots 400 63 34mm 200dots 400 76 63 34mm 200dots 400position 69 5 position position 57 180 300 57 5 47 5 150 300 Left margin 6mm 5 9mm 76 6 8mm 69 5 6 7mm 57 5 4 2mm Right margin Approx 6 5mm 6 76mm 76 5 8mm 69 5 5 8mm 57 5 5 8mm Internal buffer Receive ANK model 1K bytes 40 bytes 1K bytes 40 bytes bytes 40 bytes selectable buffer selectable selectable Multi language 512 bytes 40 bytes 512 bytes 40 bytes bytes 40 bytes selectable model selectable selectable NV bit ANK model No No 128K bytes image Multi language No No 128K bytes model User NV ANK model No No 8K bytes memory Multi language No No 8K bytes model juonuipo p OT ALL ooen orezn occn W L 40 21401 uosivduio b V Jd 09 TM U300 Type A B C D TM U210 TM U220 Applicable Power For North America PA 6509 or PB 6509 PB 65
64. e function of Log when debugging and silent installation which enables easy installation for a targeted PC J EPSON OPOS ADK supports DirectIO with parameters for unique functions exclusively for TM printers by EPSON Also the power notice function offline buffer clear processing and device irregular processing that has been taken into account by developers are supported by the driver these can reduce the number of application steps 5 Note For detailed information for the API functions refer to OLE for Retail POS Application Programmer s Guide APG issued by the OPOS committee 2 1 2 1 General Features of EPSON OPOS ADK OPOS Control OPOS Control included in EPSON OPOS ADK has the following features Offers CO for each device class and SO for EPSON devices J Can use Direct IO with parameter e Acquires maintenance counter e Prints bit image for which has already been registered J Power on notice function recovering automatically to the status before the power is turned off when turning on the power again U Offline buffer clear processing deleting contents in print buffer at offline Debugging function trace function Rev E System Planning 2 3 Logs between an application and CO for used API and its return value Logs for device status acguires causes for offline and errors in devices 2 1 2 2 EPSON OPOS ADK Contents Any installer later than EPSON OPOS ADK Ver2 10 supports the silent in
65. ead The temperature of the Recovers automatically temperature error 2 print head is extremely when the print head high cools Q Note 1 This conditions are selected by MSW 8 5 8 8 When MSW 8 5 mapping of the cover open status is off the error hasn t occurred but there is a paper end error instead If MSW 8 8 is off this error is handled as an automatically recoverable error 2 Print head temperature error is not abnormal Rev E Troubleshooting 4 1 4 1 1 2 Recoverable Errors When a recoverable error occurs after the cause of the error is removed the printer can recover from the error by receiving an error recovery command without turning off The power ERROR Paper roll cover open error 1 Description The roll paper cover is opend when printing ERROR LED Blinking Pattern gt He 160 ms Recovery Recovers by error recovery command with the cover closed Autocutter error A B only Home position detection error This is Mechanical error The autocutter does not work correctly The home position cannot be detected due to a paper jam Recovers by error recovery command See Autocutter Jam page 4 3 Recovers by error recovery command Q Note 1 These conditions are selected by MSW 8 5 and 8 8 When MSW
66. ed off and the roll paper cover is closed properly 2 While holding down the FEED button turn on the printer using the switch on the front of the printer The self test prints the printer settings and then prints the following cuts the paper and pauses The PAPER OUT light blinks If you want to continue SELF TEST printing Please press the FEED button 3 Press the FEED button to continue printing The printer prints a pattern using the built in character set 4 The self test automatically ends and cuts the paper after printing the following completed The printer is ready to receive data as soon as it completes the self test Q Note If you want to pause the self test manually press the FEED button Press the FEED button again to continue the self test 3 36 Setup Rev E TM U220 Technical Reference Guide Chapter 4 Troubleshooting This section describes general troubleshooting 4 1 LED Blinking Pattern 4 1 1 Error Types The printer stops all printer operations for the selected paper section goes offline and the ERROR LED blinks when an error is detected 4 1 1 1 Errors that automatically recover ERROR LED Blinking Pattern ERROR Description 160 ms Recovery Roll paper cover The roll Paper cover is Recovers automatically open error when opened when printing when the cover is recoverable error is closed selected 1 Print h
67. en lever as shown in the illustration V SS Roll paper cover eee Tab gt 1 open the roll paper cover AES lever 2 only type A open the unit 4 Remove the jammed paper Q Note When you turn the power off by mistake during the printing operation the cutter blade may stop in the paper feed line So the paper may not be fed in the first operation normally when you turn the power on If the phenomenon happens again after removing the jammed paper try the solution Autocutter Jam page 4 3 4 3 Autocutter Jam If a foreign object such as a push pin or paper clip drops in the autocutter and causes the auto cutter to lock up the printer enters an error state and begins the recovery operation automatically If the problem is not serious the autocutter returns to its normal position without any intervention by the user If the autocutter does not return to its normal position by itself follow the steps below to fix the problem 1 Open the roll paper cover and remove the jammed object if there is one Rev E Troubleshooting 4 3 2 Turn off the printer and close the roll paper cover and turn it back Then the cutter blade returns to the normal position If you would like not to turn off the printer send an error recovery command and initialize printer command instead 3 Ifthecutter blade doesn t return to the normal position return the cutter blade to the normal position by rotating t
68. ent to check the status of DrawerFlag DoEvents Wend End If Event Management Private Sub OPOSCashdrawer1 StatusUpdateEvent ByVal As Long If Data False Then DrawerFlag False End If End Sub 5 2 3 ESC POS When you drive a cash drawer which is connected to this printer please refer to FAQ about ESC POS command About FAQ about ESC POS command please contact your dealer or EPSON 5 3 NV memory This printer has NV memory Non volatile The data of NV memory remains after you turn off the power The NV memory is available in two ways 1 NV Bit image Please refer NV Bit image Printing page 5 8 for detail of the function 5 6 Application Development Information Rev E 2 TM U220 Technical Reference Guide User NV memory There is free area in the NV memory that the user can use You can use this free area for notations to write other character information or for many other purposes The data remains after you turn off the power Use ESC POS commands to read and write this data The following are examples of purposes e Date of the printer maintenance e ID definition for developer or POS system Q Note When you use User NV memory area by using OPOS or APD you have to use Direct I O method or Control A font Please contact EPSON or your dealer for details Note the following when writing to and erasing NV memory m m Rev E The following restrictions appl
69. er cable to the drawer kick out connector labeled DK on the connector panel Drawer kick connector Connecting drawer 2 The connecting is finished 3 5 Install a Printer Driver in the Host PC POS Terminal EPSON provides printer drivers for the TM U220 The drivers are OPOS and Advanced Printer Driver APD They are for the Windows environment 3 5 OPOS 3 5 1 1 Install and Set up When you install and set up please refer to the User s Manual the file is automatically created at the installation of OPOS ADK 3 30 Setup Rev E TM U220 Technical Reference Guide Outline of install and Setup procedure is as follows C START 1 Installation OPOS ADK Execute the Setup exe in DISK1 and continue to installation by wizard Is installation completed Completed For detail refer to User Manual 2 Setup the OPOS amp device setting by using SetupPOS utility You can setup the OPOS and device setting by the SetupPOS utility TCT Bis ea 2 1 Setup the OPOS amp device setting J Select the device and I F setting U Device specified setting e Paper type amp size setting e Bitmap setting Rev E Setup 3 31 2 2 Device communication test by executing the CheckHealth ResultCode SUCCESS Confirm the error condition by referring to the Users manual The OPOS and device settings are r
70. er to the bottom front of the printer as a guide as shown in left 3 10 Setup Rev E TM U220 Technical Reference Guide 8 Close the unit as shown in the left illustration 9 Insert the end of the bottom paper journal paper into the paper take up spool as shown in following 10 Insert the paper take up spool in the printer Be sure that the paper is aligned with the spool s flange as shown 11 Feed the paper with the FEED button so that the paper is taken up by the spool 12 Close the roll paper cover and tear off the roll paper with the manual cutter as shown Reo E Setup 3 11 Q Note Since the printer does not feed even if the roll paper cover is open when the printer is turned off make sure not to pinch the paper when the cover is closed Do not open the roll paper cover during printing or paper feeding When using the printer be sure to cut the roll paper with the manual cutter after paper feeding is complete 3 3 2 3 Replacing the Roll Paper 1 Turn on the printer and open the roll paper cover by using the tab as shown gt lt Tab 2 Types B and D Remove the used roll paper core 3 Type A only Remove the take up spool and open the unit by using the unit open lever as shown then remove the used roll paper core 4 Insert new roll paper See the section Installing the Roll Paper for Type A page 3 9 3 12 Setup Rev E TM U220 Technical Re
71. ference Guide 3 3 3 Connecting the Power Supply Unit Use the power supply or eguivalent for your printer as listed below TM U220 Alphanumeric model Type D TM U220 Multilingual model Type D AC Adapter C which is packed with ANK model PS 180 which is packed with Multilingual model or PS 180 Which is provided as option Q Note The AC Adapter packed in the carton box of ANK model cannot be used for the Multilingual model The AC adapter C which is packed with the alphanumeric model cannot be used with the multilingual model Be sure to use the PS 180 with the multilingual model If the AC adapter packed with the alphanumeric model is connected to the multilingual model by mistake the printer might not operate correctly For example printing might stop before all the lines are printed or the printer might print the same line repeatedly Multilingual means the printer model that can print any one of the following Japanese Kanji Simplified Chinese Traditional Chinese Thai characters or Korean characters A WARNING Make sure you use the AC Adapter C or EPSON PS 180 power supply or equivalent Don t use the or PB power supply unit with TM U220 Using an incorrect power supply may cause fire or electrical shock A CAUTION When connecting or disconnecting the power supply from the printer make sure the power supply is not plugged into an electrical ou
72. ff the settings are maintained Excessive use of this function may destroy the NV memory As a guideline do not use this function more than 10 times a day When you use OPOS or APD generally you don t need to adjust memory switch because OPOS or APD are able to set these items automatically When you replace a TM U210 with a TM U220 you should adjust the Msw 8 5 to OFF Rev E Setup 3 17 Memory Switch 2 SW Function On Off 1 Reserved Fixed to Off 2 Reserved Fixed to Off 3 Selection of the character code system of 6 2312 GB18030 the Simplified Chinese 4 8 Reserved Fixed to Off 5 Note Msw 2 3 The memory switch Msw 2 3 affects the Simplified Chinese model only Memory Switch 8 SW Function On Off 1 4 Reserved Fixed to Off 5 Selection of the cover open status Cover open Paper end 6 Reserved Fixed to Off T Condition to release the BUSY in the Remaining 138 bytes Remaining 256 bytes receive buffer 8 Printer cover open during operation Errors that can possibly Errors that automatically recover recover Q Note Msw 8 5 When Off is selected a bit of the roll paper end sensor in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed When On is selected a bit of the roll paper cover open close in each status that is transmitted from the printer is changed every time the
73. h and memory switch setup mode The TM U220 has a Memory switch which is a software DIP switch The memory switch setup mode is for adjusting the memory switches by printer only No host PC needed See 3 4 3 Memory Switches 3 17 page and 3 4 4 Memory Switch Setup Mode 3 19 page for detail 6 1 9 Driver compatibility This section informs you the compatibility and notices for replacing 6 1 9 1 Advanced Printer Driver The TM U220 has compatibility with the TM U210 in APD Therefore the TM U210 Advanced Printer Driver can drive the TM U220 However the print margin is little different from the original output and the TM U210 driver can t use NV memory functions See 6 1 1 About printing format compatibility 6 1 page and 6 1 8 New functions added 6 7 page for the differences 6 1 9 2 OPOS TM U220 has compatibility with the TM U210 in OPOS Therefore the TM U210 OPOS can drive the TM U220 However the print margin is a little different from the original output and the TM U210 driver can t use NV memory functions See 6 1 1 About printing format compatibility 6 1 page and 6 1 8 New functions added 6 7 page for the differences 6 1 9 3 ESC POS command Direct control The TM U220 has compatibility with the TM U210 in ESC POS commands Therefore a program source for the TM U210 can drive the TM U220 However the print margin is a little different from original output See 6 1 1 About printing format compatib
74. h remaining receive buffer space to prevent data loss at bufferfull state when DIP SW1 2 is Off regardless of the setting of MemSW The Byte number from buffer full to release full state is larger than TM U210 It is for improvement However you should pay attention to the following 6 1 4 1 Effect on the application when condition of buffer full is changed The time from buffer empty to buffer full becomes longer However there are no cases in which the Host PC watches the time Therefore there should be no problem 6 4 Notices for Replacement of the TM U210 TM U300 Rev E TM U220 Technical Reference Guide 6 1 4 2 Effect on the application in the condition of release full state The time from buffer full to releasing full state becomes longer than for the TM U210 There is a possibility that the application gets a time out For countermeasure Memory switch MemSWS 7 assigned for selection of buffer full release condition 256 bytes default of 138 bytes Therefore when the time out occurs set the memory switch MemSW8 7 on 6 1 5 Accessories compatibility TM U220 can use same consumables as the TM U210 However the power supply unit isn t compatible The following sections describe these 6 1 5 1 Power supply unit The TM U220 can t use the power supply unit of TM U210 PA or The TM U220 can use the power supply units only as described in the following table TM U220 ANK model Type A B D TM U220
75. he autocutter knob in the direction of the arrow When it is returned to the normal position a lever comes into the center of hole in the autocutter frame Hole Lever Autocutter unit Knob 4 Close the roll paper cover 4 4 Printer Stops Printing Printer Repeats Printing on a Line When you connect the wrong power supply unit printer will not perform correctly See below to determine which power supply unit should be connected to the printer TM U220 Alphanumeric model Type A B D TM U220 Multilingual model Type A B D AC Adapter C which is packed with ANK model 5 180 which is packed with the Multilingual model or PS 180 Which is provided as an option 4 4 Troubleshooting Rev E TM U220 Technical Reference Guide Q Note Multilingual means the printer model that can print any one of the following Japanese Kanji Simplified Chinese Traditional Chinese Thai characters or Korean characters Use the self test to confirm what model of printer you have and then use the correct power supply See Self Test Procedure page 3 36 for how to run the self test Rev E Troubleshooting 4 5 Alphanumeric model S SELF TEST Resident Character Alphanumeric The following models are called Multilingual SELF TEST SELF TEST Resident Character Resident Character Alphanumeric Alphanumeric Chinese GB18030 Traditional Chinese Simplified Ch
76. hen you use a near end detector eguipped model be sure not to pinch the lead wires of the near end detector between the roll paper guide and the roll paper holder and to push the lead wires inside so that the lead wire of the paper end detector does not contact the motor gear When replacing the wires be sure that the wires do not catch between the roll paper guide and the roll paper holder leading the wires between the holde and frame Roll Paper guide Roll paper holder 1 Make sure the power supply is disconnected 2 Open the roll paper cover 3 Take off the roll paper guide from the printer by loosening the two screws A paper width76 mm B paper width 9 5mm C paper width57 5mrr Roll paper guide position of fixing the screws left side position of fixing the screws right side 4 Push the roll paper guide on the appropriate width See figure above 3 24 Setup Rev E TM U220 Technical Reference Guide 5 Tighten the spacer with two screws included with the guide See figure above 6 Setthe memory switch customize value for the paper width See Memory Switches page 3 17 3 4 6 Adjusting Position of Roll Paper Near End Detector Below are two reasons for the roll paper to require an NE detector adjustment To adjust the location of detection for the diameter of the roll paper core To adjust the amount of remaining paper The procedure is as fol
77. henldle property is set to TRUE PTR SUE IDLE is sent to inform the application that the printer is idle Other than when data is being sent the printer is in an idle state so if FlagWhenldle is TRUE an event will be fired when printing is finished After the event is fired FlagWhenldle will be set to FALSE By using this value the information below can be found out Finding out when multiple asynchronous print jobs have finished printing When multiple asynchronous print jobs have been sent to the printer it is possible to know when they have finished printing After setting the AsyncMode property to TRUE and running the PrintNormal 5 2 Application Development Information Rev E TM U220 Technical Reference Guide method change the FlagWhenldle property to TRUE When all data has finished printing the printer becomes idle and a StatusUpdateEvent is fired to the application with the value of PTR SUE IDLE 5 1 2 2 Printer Errors and Status A change in printer status when asynchronous data is being sent is made available to the program by the firing of an ErrorEvent and StatusUpdateEvent When the printer changes status while nothing is happening the change is told to the program by a StatusUpdateEvent only As an example assume that the printer cover becomes open Usually when data is not being sent to the printer and the cover is opened a StatusUpdateEvent is fired to the application After the AsyncMode property is set to TRUE
78. ies 5 1 2 3 ESC POS commands When you use ESC POS commands to control the printer you can get the status by using status command including Auto Status Back command ASB Please refer to ESC POS APG Rev E Application Development Information 5 3 5 2 Cash Drawer Control 5 2 1 Advanced Printer Driver 5 2 1 1 Drawer Open When you control a drawer which is connected to this printer using APD you have 2 methods to open the drawer The first method is using Control font second is using Status API Below is as example of a program Visual Basic to open a cash drawer using Control font Execute open cash drawer Printer Font Name control Printer Print A This A means open the drawer1 with 50msec pulse Below is as example of a program Visual Basic to open a cash drawer using Status API call api to open the drawer1 rtn BiOpenDrawer m hApi EPS BI DRAWER 1 EPS BI PULSE 100 This calling means open the drawer1 with 100msec pulse Note Program needs to call BiOpenMonPrinter before calling BiOpenDraewer 5 4 Application Development Information Rev E TM U220 Technical Reference Guide 5 2 1 2 Checking Drawer Status You can get drawer status by using Status API Below is examples of program which checks the drawer status get the current printer status rtn BiGetStatus m hApi getstatus If rtn lt 0 Then ErrMsg rtn Error handling Exi
79. ight 8 The Install and Setup are completed 3 Confirmation by sample program 4 Make a OPOS compliant program END 1 Installation Execute the Setup exe in DISK and continue to installation by wizard 3 32 Setup Rev E 2 Set up the device and environment TM U220 Technical Reference Guide 1 Setthe device setting by using SetupPOS utility e Select the device and I F setting e Device specified setting set the specified setting of the device 2 Execute the CheckHealth Device communication test e Ifyou get SUCCESS the setting of the device is right e If you get ResultCode error please re check the device connection setting by following the User s Manual After performing the above procedure please use an OPOS compliant program in your system Q Note Please refer to the sample program when you make a program OPOS ADK provides a sample program for each device class The sample programs are intended as programs to serve as references for application developers The ways to use the principal methods and properties for each device are introduced in the form of Visual Basic Visual C programs In this manual it is introduced in the form of Visual Basic 3 5 1 2 Package contents of EPSON OPOS ADK Package contents of EPSON OPOS ADK are same as that of the previous one d d d d Rev Installer SetupPOS Utility OPOS Controls
80. ility 6 1 page for the difference 6 2 For Replacement of the TM U300 6 2 1 About Printing format compalibility The TM U220 can print almost the same printing result as the TM U210 TM U300 This section describes the reasons which are printing area compatibility character compatibility and top margin compatibility cutting position 6 8 Notices for Replacement of the TM U210 TM U300 Rev E TM U220 Technical Reference Guide 6 2 1 1 Printing area The TM U220 has almost the same printing area as the TM U300 as shown in the following table and figures Therefore the TM U220 can print same contents as the TM U300 without any adjustment of original control sources Printing arealtem TM U300 Type A B C D TM U220 Type A B D when 76mm paper using Print width 63 5mm 63 34mm 2000015 400 position 200dots 400position Left margin mm 6 8mm Right margin 6 5mm 5 8mm This value is reference value 76mm 76mm 63 5 mm I k 63 34 mm Printable area Printable area 6mm gt S A 5 8 mm 6 8 mm 4 TM U300 TM U220 When using 76mm roll paper These values are reference values Printing area and margins 6 2 1 2 Characters The TM U220 has almost the same character spec as the TM U300 Therefore the TM U220 can print the same contents as the TM U300 without adjusting any original control sources Character
81. inese model Traditional Chinese model SELF TEST SELF TEST Resident Character Resident Character Alphanumeric Alphanumeric Korean Thai 3 pass Korean model Thai model U AI SELF TEST Resident Character Alphanumeric Japanese Japanese model Result of SELF TEST and printer model 4 6 Troubleshooting Rev E TM U220 Technical Reference Guide 4 5 Printer prints or Incorrect Data With Serial Interface If one of the following errors occurs during serial interface communication the printer prints 2 or ignores the data depending on the setting of DIP switch 1 1 O Parity error O Framing error Overrun error Q Note For other errors we recommend confirming the transmission setting of DIP switch 1 3 Handshaking 4 6 Print Speed is Slow When Using Windows Printer Driver When the printer prints a Windows font using the EPSON Advanced Printer Driver the print speed is slow To improve the print speed use a printer font 4 7 Printer doesn t cut roll paper with the autocutter TM U220 Type D does not have an autocutter unit If you use the type D model you use the autocutter function Use the manual cutter 4 8 Hexadecimal Dump mode This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hex dump function the printer prints all commands and other data in hexadecimal forma
82. inter Status on APD When you use APD to get printer s status you have to install Status API and use it Refer to Status API User s Manual and the sample program of Status API for details Rev E Application Development Information 5 1 5 1 2 5 Note This section describes the summary of status handling Refer to 5 ADK Application Development Guide General Functions for details 5 1 2 1 Checking the printer state The state of the printer can be checked through properties supported by the printer For example if the user wants to check if the printer cover is open the CoverOpen property can be used If OPOSPOSPrinter1 CoverOpen True Then MsgBox Cover is open End If This and many other events can also be checked by firing a StatusUpdateEvent Event management Private Sub OPOSPOSPrinter1 StatusUpdateEvent ByVal Data As Long If Data PTR SUE COVER OPEN Then MsgBox Cover is open End If End Sub StatusUpdateEvent can return information on the following items STATUS INFORMATION PTR SUE COVER OPEN Cover is open PTR SUE COVER OK Cover is closed PTR SUE REC EMPTY Receipt paper is out PTR SUE REC NEAREMPTY Receipt paper is near the end The near end detector is actory option When the printer does not have one the status does not occur PTR SUE REC PAPEROK Receipt paper is OK PTR SUE IDLE Printer State is idle When the FlagW
83. iver User s Manual e Status Reference Manual 2 1 1 3 EPSON Advanced Printer Driver Support Environment J Supported interfaces e Serial Parallel USB Ethernet J Supported Operating Systems Please refer to the Installation Guide included with the driver package J Supported Development Languages e Visual Basic e VisualC J Supported devices For detailed information on which devices can be used see the release note for the driver e EPSON receipt printer EPSON customer display 2 2 System Planning Rev E TM U220 Technical Reference Guide e EPSON cash drawer Q Note The USB specification printer needs the USB driver and the Ethernet specification printer needs the IP setting utility in addition For detailed information please contact your dealer or EPSON 2 1 2 EPSON OPOS ADK EPSON OPOS ADK supports the development environment necessary for OLE for Retail POS OPOS application development by OPOS Control proposed by the OPOS committee and supplies a printer driver OCX conforming to OPOS When developing an OPOS confirmed application use the following control methods EPSON OPOS ADK has the following features J EPSON OPOS ADK supports not only the OPOS Control CO SO proposed by the OPOS committee but also totally supports the OPOS application development environment such as utilities for installation and setup the contents necessary for development such as sample programs and manuals and also th
84. ll the Printer on a Wall with the WH 10 Rev E TM U220 Technical Reference Guide 2 Loosen the detector adjustment screw a little bit by using a tool such as a coin and then loosen the screw gently by hand as until it stops It must not be removed completely 1 d A screw guide For a model that does not have a roll paper near end detector jump to step 6 4 Rotate the detector lever on the roll paper guide to change its direction Q Note After the direction of the detector lever is changed be sure that the cable is connected to the connector firmly detector lever 5 Tighten the detector adjustment screw 6 Align the hole on the roll paper guide with the hole on the roll paper holder to match your roll paper width and then tighten the screw 3x10 Q Note You will not use one of the two screws that have been removed when the roll paper guide is removed Please store it as an extra screw in case you need it Rev E How to Install the Printer on a Wall with the WH 10 B 3 guide 76mm 70mm 58 mm 7 Align the hole on the roll paper holder for hanging bracket with the dowel on the roll paper guide For a model that needs a change of paper width the hole to be used will be different to match your roll paper width Putting the screw 3x6 in the hole on the roll paper holder for hanging bracket makes it easier for you to tighten the screw in the next step 76 mm 70 mm 58
85. lowing 1 Make sure the power supply is disconnected 2 Open the roll paper cover and remove the paper roll 3 Loosen the detector adjustment screw with a coin or similar tool 4 Adjust the detector by sliding the lever in the direction shown below Knob Detector adjustment screw a setting 2 setting Detector lever Seeing at outside for roll paper spacer The table below shows the point at which the near end detector is triggered Note that this figure is a calculated value and there may be some variations depending on the printer Detection point of roll paper near end Detector position attaching point of the detector adjustment lever Trigger point included the thickness of paper roll core 111 setting Approx 8 mm 2 setting Approx 5 mm 5 Tighten the detector adjustment screw 6 Check to be sure that the detecting lever moves freely Rev E Setup 3 25 3 4 7 Connecting the Printer to the Host PC POS Terminal cables are connected to the connector panel located on the lower rear side of the printer Drawer kick connector Interface connector Power supply connector Connector panel M Note The figure above shows the connector panel for the serial interface model printer The shape of the interface connector varies according to the type of interface used Be sure to turn off the power supply for both the printer and the host computer unit before c
86. method Paper roll holding shaft Paper roll drop in lt functions Paper roll setting Auto loading Auto loading 1 2 3 setting Paper end detector Yes Yes lt Paper near end detector Ves Option Factory option Cover open detector Yes No Yes Validation detector Yes Option for type C D No Validation function lt Paper feed method Friction feed Friction feed lt Paper feed length Default 4 23mm 1 6 Default 4 23mm 1 6 lt inches changeable by inches changeable command by command Paper feed speed 25 lines sec 25 lines sec 30 lines sec Paper Paper roll dimensions Paper width Z mm Roll Paper width Z mm Paper width specification diameter max 83mm Roll diameter 76mm Type A max 83mm 76mm 69 5mm 57 5mm B D Roll diameter max 83mm Normal paper Paper thickness 0 06 0 085mm Paper thickness 0 06 0 085mm lt Number of copies Original 1 copies Original 2 copies at temperature approx 25C Copy mode need to be set by command Original 1 copies Original 2 copies type D only Original 1 copies for all type A B D Validation paper Type C D only Not supported lt d 09 OOSN OLZNV 07ZN WL 40 31911 uostivdu07 TM U300 Type A B C D TM U210 TM U220 D Take up unit Auto take up typ
87. nced Printer Driver This is a Windows driver EPSON Advanced Printer Driver Manual This provides information for anyone who is programming using the APD EPSON Advanced Printer Driver TM U220 Technical Reference Guide Safety Precautions EMC and Safety Standards Applied Product Name TM U220A TM U220B TM U220D Model Name M188A M188B M188D The following standards are applied only to the printers that are so labeled EMC is tested using the EPSON s power supply Europe CE marking Safety T V EN 60950 North America FCC ICES 003 Class A Safety UL60950 CSA C22 2 No 60950 Japan EMI VCCI Class A Oceania EMC AS NZS 3548 Class WARNING The connection of a non shielded printer interface cable to this printer will invalidate the EMC standards of this device You are cautioned that changes or modifications not expressly approved by Seiko Epson could void your authority to operate the equipment CE Marking The printer conforms to the following Directives and Norms Directive 89 336 EEC EN 55022 Class B EN 55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 11 WARNING 147 is a Class A product In a domestic environment these products may cause radio interference in which case the user may be reguired to take adeguate measures Rev E iv Compliance Statement For American Users This equipment has been tested and found to comply
88. numeric Multilingual model It supports alphanumeric and printing with one of the following e Japanese Kanji e Simplified Chinese Traditional Chinese e Korean e Thai Factory option Factory option 1 2 2 Standard Parts Included with the Printer This printer is packed with the materials listed below power 5 Note 4 User s Manual J Roll paper 1 roll 1 Exclusive ribbon cassette ERC 38 B R Power supply unit May not be included with the printer Near end detector Factory option Power switch cover using this cover enables you to prevent accidental turning off of the The AC Adapter C which is packed in the carton box of ANK model is not able to use for the Multilingual model Multilingual means the printer model that can print any one of the following Japanese Kanji Simplified Chinese Traditional Chinese Thai characters or Korean characters 1 2 General Information Rev E TM U220 Technical Reference Guide 1 2 3 Related materials for TM U220 TM U220 has the related materials listed in the following table Category Name Description Options WH 10 This is an optional unit for installing the printer on a wall DF 10 Affixing Velcro amp tape DC 21 This is optional power supply cable to gain power from user s power supply PS 180 EPSON power supply unit DM D105 D205 Direct connection customer display available onl
89. onnecting the various cables You need an appropriate serial parallel USB or Ethernet interface cable to connect your computer to the printer For the serial model it is important that you use a null modem cable not any other serial cable and for the parallel model use an IEEE 1284 cable 3 26 Setup Rev E TM U220 Technical Reference Guide 3 4 7 1 Serial Interface model Before connecting any of the cables make sure that both the printer and the host PC are turned off 1 2 4 5 Plug the cable connector securely into the printer s interface connector If the cable connector has screws on it tighten the screws on both sides of the connector If your interface connector has a grounding wire attach it to the printer using the screw labeled FG which is next to the interface connector Attach the other end of the cable to the host PC When using serial interface you need to adjust serial communication using the DIP switches See Adjusting the DIP Switches page 3 15 for details When using serial interface see Serial Connection in Chapter 2 also 3 4 7 2 Parallel Interface Models 1 Rev E Press the connector on the end of the interface cable firmly into the interface connector on the connector panel Press down the clips on either side of the connector to lock it in place For interface cables equipped with a ground line attach the ground line to the screw hole marked FG on
90. ou have to use PS 180 The Adapter C can t provide power to a DM D You need to use the UB S09 interface when you use a modular connector On the DM D DM D500 etc which has DIP switch to select Y type connection confirm that the DIP switch has been set Y type connection Enable Rev E System Planning 2 7 2 3 3 Pass through connections The TM printer is connected to the customer display DM D via a serial port and the DM D is connected to the host PC via a serial port 5 Note On the DM D DM D500 etc which has a switch to select Y type connection confirm that the DIP switch has been set to Y type connection Disable S3 Serial Serial Application XON XOFF DTR DSR RTS CTS TM side control OPOS DOS OPOS Visual C DOS Windows driver Visual C control setting Visual Basic MSComm XON XOFF Not available DTR DSR 1 Type AorB 2 Type AorB 2 4 Parallel Connection TM printer is connected to the host PC via a parallel interface board UB PO2II The customer display DM D is connected to the host PC via a serial port Serial CA o Parallel Parallel I F board UB PO2 I 2 8 System Planning Rev E TM U220 Technical Reference Guide 2 5 USB connection The TM p
91. ough general Windows applications J Enables executing unique functions of the POS printer such as paper cutting and drawer opening J Font type selection enables printing with the printer s internal fonts J Enables obtaining the printer status by StatusAPI with a programming language such as VisualBasic This makes it possible to have bi directional communication with the TM printer under the Windows standard printer driver environment Q Note The statusAPI is the API for controlling the printer which is supplied exclusively by EPSON Using this enables obtaining printer status and transmitting ESC POS commands Rev E System Planning 2 1 2 1 1 2 EPSON Advanced Printer Driver Components Installer recognizes PC environment in which the installation will be done and installs DLL files and software components necessary for operating automatically Driver sample program or manual can be selected to be installed Driver You can select a driver depending on the purpose of usage installation can be done at the same time Each has functions such as two color printing smoothing continuous printing and option selection for cutting method e Receipt printing receipt Reduce35 reducing whole print display to fit it into the width of receipt paper and printing it J Sample program Sample program for using the StatusAPI with Visual Basic and Visual C can be installed J Manual The following manuals can be installed e Dr
92. per comes off the roll as shown below ja When using 2 ply roll paper be sure that the top and bottom sheets are aligned at the paper exit See the below illustration Rev E 3 3 2 2 Installing the Roll Paper for Rev E TM U220 Technical Reference Guide Using scissors cut the leading edge of the roll paper as shown in the left figure Turn on the printer and open the roll paper cover by using the tab as shown in the left Q Note The printer feeds for 30 mm automatically if the roll paper cover is open This is a normal operation to prevent the printer from damaging the paper when the roll paper cover is opened or closed Since the printer does not feed even if the roll paper cover is open when the printer is turned off make sure not to pinch the paper when the cover is closed Open the unit by using the lever as shown in the left Setup 3 9 4 Insert the roll paper as shown in the left Q Note Note the direction the paper comes off the roll as shown in following 4X 0 When using 2 ply roll paper be sure that the top and bottom sheets are aligned at the paper exit See below illustration 5 Close the roll paper cover 6 If you are not using a take up spool pull out a small amount of roll paper and close the roll paper cover then tear off the paper with the manual cutter You can skip steps 6 through 11 7 Whenusing 2 ply roll paper pull out the roll pap
93. presents important information to ensure safe and effective use of this product Please read this section carefully and store it in an accessible location N WARNING Ci Shut down your equipment immediately if it produces smoke a strange odor or Rev E unusual noise Continued use may lead to fire or electric shock Immediately unplug The equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock Be sure to use the specified power source Connection to an improper power source cause fire or shock Never insert or disconnect the power plug with wet hands Doing so may result in severe shock Do not allow foreign matter to fall into the equipment Penetration of foreign objects may lead to fire or shock If water or other liquid spills info this equipment unplug the power cord immediately and then contact your dealer or a Seiko Epson service center for advice Continued usage may lead to fire or shock Do not place multiple loads on the power outlet wall outlet Overloading the outlet may lead to fire Always supply power directly from a standard domestic power outlet Handle the power cord with care Improper handling may lead to fire or shock Do not modify or attempt to repair the cord e
94. r damaged please contact your dealer for assistance FEED da ERROR wall mount note screws for wall mount not included see the installation section 2 brackets 2 pieces control panel sheets Please attach the appropriate sheet lt B Z D e installation manual screws for brackets 3x12 screws 3x10 screws 3x6 5 pieces 4 pieces Note 4 of the screws are used for attaching the brackets Note Other parts packed for Y other TM printer series roll paper holder for hanging bracket Depending on the conditions during storage and shipping some rust may form around the edges of the wall mount or brackets This may be removed with sandpaper Rev E How to Install the Printer on a Wall with the WH 10 B 1 1 3 Installation Before installation be sure that the printer and all eguipment connected to the printer is turned off Detach all cables from the body of the printer B 1 3 1 Installing the wall mount A CAUTION The weight of the printer is approx 2 5 kg for the TM U220 and approx 2 3 kg for the TM U220 Type D In order to insure that the wall mount can properly support the weight of the printer please secure it with screws appropriate to the type of wall the wall mount is installed on A screw with 4 mm diameter and length of 12 mm or more is recommended The thickness of the wall should be 10 mm or more Be su
95. re to fasten the wall mount securely the wall with a screw in each of the ten holes Before attaching the wall mount make sure enough space remains around the printer m Make sure that there is enough space for opening 9 printer cover Attach the wall mount to the wall the position illustrated to EN B the right with the area marked A at the top and fasten i Pd am securely with ten screws These screws not included A lt please use screws appropriate to the type of wall being Bow used Cun Sk B 1 4 Affixing the operation panel sheet When you mount the printer on the wall the operation panel the printer will be upside down Therefore operation panel sheets in the correct direction for wall mounting have been enclosed Align the FEED switch mark on the operation panel sheet with the FEED switch mark on the printer operation panel and affix the operation panel sheet to the printer B 1 5 Changing the roll paper detector position Two types of screws are used with the WH 10 3x6 and 3x10 The longest screw 3x12 will not be used 1 Open the roll paper cover For a model that does not have a roll paper near end detector and does not need a change in paper width jump to step 7 For a model that does not have a roll paper near end detector and needs a change in paper width jump to step 3 B 2 How to Insta
96. rint head life Autocutter life Mechanism 7 500 000 lines 180 000 hours Failure is defined as a Random Failure occurring at the time of the Random Failure Period 18 000 000 lines This is an average failure interval based on failures relating to Wearout and Random Failures up to the life of 7 5 million lines 150 million characters using an average of 2 dots wire per character The printing pattern is EPSON test pattern 800 000 cuts End of life is defined as the point at which the printer reaches the beginning of the wearout period 1 6 3 Environmental Conditions Temperature Humidity 1 14 General Information During operation 0 C to 50 C 41 F to 122 F At 34 C 93 F or higher there are humidity restrictions as listed below During operation 10 to 90 no condensation During storage 10 to 90 no condensation excludes paper and ribbon RH 34 90 o e Pe 40 65 a Operatin envi ronment ran e ne N sc 35 0 34 40 50 o Ambient temperature Operating temperature and humidity range Rev E Vibration resistance Impact resistance 1 6 4 Installation TM U220 Technical Reference Guide When packed Freguency 5 to 55 Hz Acceleration 19 6m s 2 Sweep 10 minutes half cycle Duration 1 hour Directions x y and z No external or internal damage should be found after the
97. rinter can be connected to the host PC via a USB connector and other TM printers can be connected to the first printer via USB See Changing the DIP Switch Settings in Chapter 3 for DIP switch settings cd S3 with UB UO2II m with UB UO111 Q Note UB U0111 has bus powered USB HUB Therefore This USB model printer can t be connected directly to other bus powered HUB including other UB UO011I equipped TM printer and bus powered function whose current consumption is over 100mA If you would like to connect other USB model TM printer with 1 use a self powered USB HUB as shown in the above figure When you would like to provide power from TM U220 to a DM D you have to use PS 180 The AC Adapter C can t provide power to a DM D The host PC needs to have an installed USB device driver for using USB model TM printer Please contact EPSON or your dealer about the USB device driver and the procedure for installing Rev E System Planning 2 9 2 6 Ethernet connection TM printers are connected to a network via a hub using an Ethernet cable oh Serial 10Base T Ethernet I F board UB E01 m Ethernet I F board UB E
98. rior Overviews B 2 T TMEU220 LY pe B a peste n E B 22 TM U220 Type D eiii Lia To xi Rev E TM U220 Technical Reference Guide Appendix C Character Code Table C 1 Page 0 PC437 USA Standard Europe 1 2 1 Ee xc ure IRT TE E 2 Page 2 PC850 Multilingual C 3 C 4 Page PC860 Portuguese 4 5 Page 4 PC863 Canadian French 5 C6 Page 5 PC865 Nordic du oL s A ik 6 CZPage6 Hirdgana Fin cw Re gy dace C 7 C 8 Page 7 One pass printing Kanji characters C 8 C 9 Page 8 One pass printing Kanji characters C 9 CA0 Page 16 WPC1252 oc o csse et Ded eame qu embed ned de C 10 CAT Page 17 PC866 Cyrillic 2 salsa gaat reb e Ip PEE C 11 E12 Page 18 EC852 Latin2 i A AR e a C 12 C13 Page 19 PC8587 Euro ee ove e her e eee C 13 C 14 Page 20 Thai character code 42 C 14 C 15 Page 21 Thai character code 11 C 15 C 16 Page 22 Thai character code 13 C 16 C 17 Page 23 Thai character code 14 C
99. rol No parity 8 times Even 9 times Odd 10 times XON XOFF control No parity 11 times Even 12 times Odd 13 or more times No change 3 22 Setup Rev E Receive buffer full release condition TM U220 Technical Reference Guide Press the FEED button the number of times required to select the desired receive buffer full release condition setting Press FEED button Receive buffer full release condition 0 times No change time 256 bytes remain Msw 8 7 Off 2 times 138 bytes remain Msw 8 7 3 or more times No change J Paper width setting Press the FEED button the number of times required to select the desired roll paper width setting Customize value Press FEED button Selecting paper width 0 times No change 1 time 76 mm 2 times 69 5 mm 3 times 58 5 mm 4 or more times No change 5 Note See Adjusting Roll paper width page 3 24 also to adjust roll paper width Cover open status Press the FEED button the number of times reguired to select the desired the mapping of cover open status setting Press FEED button Setting selected 0 times No change 1 time Paper out Msw 8 8 OFF 2 times Cover open Msw 8 8 ON 3 or more times No change Rev E Setup 3 23 3 4 5 Adjusting Roll paper width The TM U220 accommodates 76 mm 3 69 5 mm 12 74 57 5 mm 12 26 wide paper rolls 5 Note W
100. roll paper cover is open or closed When you replace a TM U210 with a TM U220 you should adjust the Msw 8 5 to Off Msw 8 8 When Off is selected a bit of the automatic recoverable error in each status that is transmitted from the printer is changed every time the roll paper cover is open When On is selected a bit of the mechanical error in each status that is transmitted from the printer is changed every time the roll paper cover is open The setting of Msw 8 5 and 8 8 can be set by Memory switch setup mode See Memory Switch Setup Mode on page 3 19 Customize value Function Roll paper width Selectable value 57 5 MM 69 5 MM 76 mm default value 3 18 Setup Rev E TM U220 Technical Reference Guide Q Note These setting be set by Memory switch setup mode See Memory Switch Setup Mode on page 3 19 See Adjusting Roll paper width page 3 24 also to adjust roll paper width Serial communication Function Selectable value baud rate 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps Parity None Odd Even Handshake DSR DTR XON XOFF Data length 7 bit 8 bit Q Note There are two methods DIP switch and Memory switch to adjust the serial communication conditions DIP SW2 selects which is effective DIP switch or Memory switch To enable the Serial communication setting you have to adjust the
101. rotate the cam in the upper direction to remove it B 1 6 Installing the brackets Four different sets of screw holes are found on each bracket Each hole is identified by a number be sure to use the holes indicated in the instructions Attach the upper bracket to the holes numbered 2 and the lower bracket to the holes numbered 1 using the screws 3x6 Rev E How to Install the Printer on a Wall with the WH 10 B 7 1 7 Mounting the printer on the wall A CAUTION When mounting the printer make sure that the wall mount is securely fastened to the wall When the brackets are attached properly for the TM U220B U220D the printer s operation panel will be on the top and the connector side on the bottom If this is not case please see the installing brackets section and reattach the brackets in the proper position Slide the brackets into the slots of the wall mount starting with the top bracket B 8 How to Install the Printer on a Wall with the WH 10 Rev E 2 Exterior Overviews 2 1 TM U220 Type TM U220 Technical Reference Guide 14 146 Rev E How to Install the Printer a Wall with the WH 10 9 2 2 TM U220 D 14 146 o m n q b 7 EN ke
102. ry switch Serial communication condition When you adjust the items we recommend to confirm the new setting The confirmation is performed by running a self test See Self Test Procedure page 3 36 3 4 1 How to Confirm Current Settings You can use a self test to confirm the current settings See Self Test on page 3 36 3 14 Setup Rev E 3 4 2 Adjusting the Switches TM U220 Technical Reference Guide The printer has two sets of DIP switches The function of the DIP switches is different for each interface model If you need to change settings follow the steps below to make your changes A CAUTION Turn off the power while removing the DIP switch cover to prevent an electric short which can damage printer Use a crosshead screwariver to remove the screw holding DIP switch cover Q Note The functions of the switches are shown in the following sections 3 4 2 1 When the letters are STD Look at the numbers and letters in the area indicated in the illustration If the last letters are STD use the STD tables N CAUTION Be sure to put back the DIP switch cover before using the printer Serial model DIP Switch 1 DIP Switch 2 SW Function On Off SW Function On Off 1 Data error lgnored Prints 1 Print column 42 35 40 33 2 Receive buffer 40 by
103. spec TM U300 Type A B C D TM U220 Type A B D Character Font A 9 x 9 33 cpl 33 35 cpl per line Font B 7 x 9 40 cpl 40 42 cpl Kanji 16 16 25 22 cpl 25 22 cpl Character Font A 9 x 9 1 6x3 1 1 6x 3 1 width Font B 7 x 9 1 2x 3 1 1 2x 3 1 16 16 27x27 2 7 2 7 Character configuration Code page Oto 5 Code page 0 to 8 and 19 to 26 and code page 1 17 18 5 Note The character per line for Font A B can be changed by DIP SW2 1 The cpl of the Kanji character font be changed by ESC POS command default 22cpl to 25cpl Rev E Notices for Replacement of the TM U210 TM U300 6 9 6 2 1 3 Cutting position from print start position The TM U220 has almost the same distance from the auto cut position to the print start position as the TM U300 Therefore the top margin is same as previous one when you replace the TM U300 with the TM U220 with an autocutter In other cases please refer the table and figures below Cutting position TM U300 Type C D TM U220 D A C position to print start position 36mm 27mm Manual cut position to print start 26mm type A B D 22 1mm position 28mm type C D TypeA B 34 9mm Paper feed direction IL Auto cut position line 36mm TM U300 A B C D ete NY o a 4 Manual cut position line eon 26 mm Type 28 mm C D
104. stall function that can install the OPOS environment without a user interface which offers easier installation With this installer OPOS Control for EPSON devices that are compatible with OPOS manuals utilities and sample programs described below can be installed OPOS Control for EPSON devices The following can be installed CO SO header file for C header file for VB TLB file for CO or device information file Manuals User s Guide Environment construction manual installation uninstallation usage of each utility Application Development Guide for OPOS compatible application developers editions for common description and for each device Utilities SetUpPOS Utility Can select a device to be used connection port and settings such as paper width monochrome two color only for two color supported devices and print waiting time TM Flash logo utility Can register a bit map file to the printer and customer display USB device driver Required to connect a USB specification printer Sample program Sample programs in VB and VC can be installed 2 4 System Planning Rev E TM U220 Technical Reference Guide 2 1 2 3 EPSON OPOS ADK Supported Environment J Supported interfaces e Serial Parallel USB Ethernet J Supported Operating Systems Please refer to the Install Manual included with the driver package J Supported Development Languages e Visual Basic e VisualC 2 1 3 ESC POS Command Print control b
105. t along with a guide section to help you find specific commands To use the hex dump feature follow these steps 1 After you make sure the printer is off open the paper roll cover 2 While you hold down the FEED button turn on the printer 3 Close the cover Rev E Troubleshooting 4 7 4 Run software program that sends data to the printer The printer prints Hexadecimal Dump and then all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes Part of a hexadecimal dump is shown below Hexadecimal Dump To terminate hexadecimal dump press FEED button three times 1B 21 00 1B 26 02 40 40 1 6 amp 88 1B 25 01 1B 63 34 00 1B S 5 74 41 42 43 44 45 46 47 48 ABCDEFGH e A period is printed for each code that has no ASCII equivalent In hex dump mode all commands except real time ESC POS commands are disabled 5 Open the cover to set the printer offline so that it will print the last line 6 Close the cover and turn off the printer press the FEED button three times or reset the printer to turn off the hex dump mode M Note The hexadecimal dump mode can t be used with OPOS or the APD 4 8 Troubleshooting Rev E Chapter 5 TM U220 Technical Reference Guide Application Development Information This section contains usable information to develop POS systems that use this printer
106. t Sub End If If getstatus And ASB DRAWER KICK ASB DRAWER KICK Then MsgBox Drawer is opened Pin No 3 is high Else MsgBox Drawer is closed End If There are the other checking method Bi BiSetStatusBackFunction BiSetStatusBackWnd in Status API Refer to the Status API User s Manual and the sample programs for detail 5 2 2 OPOS Programming examples of how to use API function relating to a Cash Drawer are shown below 5 2 2 1 Drawer Open Close Using the OpenDrawer method opens the cash drawer The DrawerOpened property can be used to check the current state of the drawer To pause the program until the drawer is closed the WaitForDrawerClose method is used Below is as example of a program to open and close a cash drawer If Not OPOSCashdrawer1 DrawerOpened Then OPOSCashdrawer1 OpenDrawer OPOSCashdrawer1 WaitForDrawerClose 10000 1000 100 100 End If 5 2 2 2 Checking Drawer Status There are methods other than explained in section 5 2 2 1 that can be used to check drawer status A StatusUpdateEvent is fired whenever the drawer is opened or closed Rev E Application Development Information 5 5 Below examples of programs that use events to check if the drawer has been opened or closed Main Program Global DrawerFlag As Boolean If Not OPOSCashdrawer1 DrawerOpened Then DrawerFlag True OPOSCashdrawer1 OpenDrawer While DrawerFlag True This part uses timer managem
107. table area 59mm 58mm 6 8 mm TM U220 When using 76mm roll paper TM U210 These values are reference values Printing area and margins Rev E Notices for Replacement of the TM U210 TM U300 6 1 6 1 1 2 Characters TM U220 has almost the same character spec as the TM U210 Therefore the TM U220 can print the same contents as the TM U210 without adjusting any original control sources Character spec TM U210 Type A B D TM U220 Type D Character Font A 9 x 9 33 35 cpl 33 35 cpl par line CPI Font B 7 x 9 40 42 cpl 40 42 cpl Kanji 16x 16 25 22 cpl 25 22 cpl Character Font A 9 x 9 1 6x3 1 1 6x 3 1 width Font B 7 x 9 1 2x 3 1 1 2x 8 1 Kanji 16x16 27x27 2 7 2 7 Character configuration Code page 0 to 8 and 19 to 26 Code page 0 to 8 and 19 to 26 and code page 16 17 18 Q Note The character per line for Font A B can be changed by DIP SW2 1 The cpl for the Kanji character font can be changed by anESC POS command default 22cpl to 25cpl 6 1 1 3 Cutting position from print start position TM U220 has same distance between the auto cut position and the print start position as the TM U210 Therefore the top margin is the same as the previous one when you replace the TM U210 with the TM U220 with autocutter In other cases please refer the table and figures below Cutting position TM U210 A B D TM U220 Type
108. te Installing or Replacing the Ribbon Cassette page 3 6 eInstall Paper Roll Installing the Roll Paper page 3 7 Connect the Pritner to the Power Supply Connecting the Power Supply Unit page 3 13 2 Adjust various setting If you need to When you use this printer with a serial interface you have to adjust the communication settings See Adjusting the DIP Switches page 3 15 and Memory Switches page 3 17 for how to set them switches Adjusting the DIP Switches page 3 15 The DIP switches set serial communication conditions busy condition print column receive buffer capacity etc eMemory switches Memory Switches page 3 17 The Memory switches set serial communication conditions roll paper width cover open status handling etc e Paper width Adjusting Roll paper width page 3 24 The paper width is set by the spacer amp Memory switch setting Roll Paper Near End Detector For model equipped with the detector Adjusting Position of Roll Paper Near End Detector page 3 25 3 Connect the Pritner to the Host PC POS Terminal and Cash Drawer Connecting the Printer to the Host PC POS Terminal page 3 26 4 Driver set up If you use driver Install a Printer Driver in the Host PC POS Terminal page 3 30 5 Complete the setup Rev E Setup 3 5 3 3 Printer setup 3 3 1 Installing or Replacing the Ribbon Cassette EPSON recommends the use of genuine EPSO
109. te the TM printer by Windows driver OPOS or ESC POS commands XON XOFF DTR DSR or RTS CTS are available as handshake controls See tables in following sections for the type cable for each connection 2 6 System Planning Rev E TM U220 Technical Reference Guide 2 3 1 Stand alone Both TM printer and customer display DM D are connected to the host PC via serial port 2 ILL Serial Te 1 lt a S Serial U C Application XON XOFF DTR DSR RTS CTS TM side control except OPOS DOS OPOS Visual C DOS Windows driver Visual C control setting Visual Basic MSComm XON XOFF 1 2 DM D 500 A B Other DM D not available DTR DSR 1 2 Type AorB Type B 2 3 2 Y connection TM printer is connected to the host PC via serial port and the customer display DM D is connected to TM printer via a modular connector lt Modular Application XON XOFF DTR DSR RTS CTS TM side control except OPOS DOS OPOS Visual C DOS Windows driver Visual C control setting Visual Basic MSComm XON XOFF Not available DTR DSR Type B When RTS CTS control is used between the TM and DM 5 Note When you would like to provide power from TM U220 to a DM D y
110. tes 4 KB 2 Reserved Type A B Type D capacity Auto cutter enable Fixed to Fixed to Off disable 3 Handshaking XON XOFF DTR DSR 3 Reserved Fixed to Off 4 Word length 7 bits 8 bits 4 Serial interface Memory DIP switch selection switch 5 Parity check Yes No 5 Reserved Fixed to Off 6 Parity selection Even Odd Reserved Fixed to Off 7 Transmission speed 4800 bps 9600 bps 7 Pin reset signal Used Not used 8 BUSY condition Receive Receive 8 25 reset signal Used Not used buffer full buffer full or Offline Rev E Setup 3 15 Parallel USB Ethernet model Except serial DIP Switch 1 DIP Switch 2 SW Function On Off SW Function On Off 1 Auto line feed Enabled Disabled 1 Print column selection 42 35 40 33 2 Receive buffer 40 bytes 4 KB 2 Reserved Type A B D capacity Auto cutter enable Fixed to Fixed to Off disable 3 7 Reserved Fixed to Off 3 7 Reserved Fixed to Off 8 BUSY condition Receive Receive 8 Pin 31 reset signal Used Not used buffer full or Offline Q Note See Notes for DIP switch 2 1 page 3 17 about the DIP SW 2 1 setting When you use serial interface model with 1200bps 2400bps or 19200bps you have to adjust DIP switch Serial interface selection function and Memory switch Serial communication condition 3 16 Setup Rev E TM U220 Technical Reference Guide 3 4 2 2 Notes
111. that meet all the following conditions J BMP files 1 Monochrome 16 color 4 bit 256 color 8 bit J Uncompressed 5 4 3 ESC POS command See ESC POS Application Programming Guide about the method Rev E Application Development Information 5 9 5 5 Printing for journal used This printer can print on carbon paper original 1 copy This is available to use for journal When you use this printer Type A model you can take up the copied paper with Auto take up unit If you use this printer Type B model you can cut each a receipt and the copy at same time A special control isn t required to use carbon paper you can treat it as same as normal paper However when you use the Type A model with Auto take up unit you have to install carbon paper with Auto take up unit Please refer Installing the Roll Paper for Type A page 3 9 5 6 FAQ List The questions shown in the list below begin with and their replies with A 1 Sentences beginning with provide information relating to a question or problem 2 The instructions described in the A sentence answer the question or solve the problem 5 6 1 Drawer kick does not operate properly 5 6 1 1 A Drawer specifications differ depending on the manufacturer and the part number We recommend to use a Drawer that is made by EPSON These conditions also apply to any other devices that use the drawer kick out connector Any devices that do not sa
112. the TM U210 except D Therefore the TM U220 Type A and B printers can be installed in the same space as the TM U210 Type A and B TM U210 TM U220 Dimensions Type A 160 x 295 x 160 160 x 286 x 158 WxDxH Type B 160 x 248 x 150 160 x 248 x 139 Unit 160 248 133 160 248 139 See 1 7 1 External Dimensions and Mass 1 16 page for details This topic 6 1 4 Receive buffer size is for serial model The receive buffer size of the TM U220 can be changed as shown in the following table Product Receive buffer capacity Condition of Condition of Byte number from buffer full to buffer full release full release full state state TM U210 40 bytes 5 1 2 is Buffer space is Buffer space is 10 bytes 16 bytes 26 bytes DIP SW1 2 is Off 1 bytes Multilingual DIP SW1 2 is Off 512 bytes TM U220 40 bytes DIP 5 1 2 is On Buffer space is Bufferspace is 10 bytes 16 bytes 26 bytes Regardless of MemSW8 7 4K bytes Buffer space is Buffer space is 128 bytes 5 1 2 is Off 128 bytes 256 bytes MemSW8 7 OFF default default Buffer space is Buffer space is 10 bytes 128 bytes 138 bytes MemSW8 7 ON Q Note The receive buffer of TM U210 may cause lost data at bufferfull state when there is no FIFO setting or the FIFO setting is larger than 16 bytes However the TM U220 will have enoug
113. tisfy all the following conditions must not be used Conditions Aload must be provided between drawer kick out connector pins 4 and 2 or between pins 4 and 5 1 e When the drawer open close signal is used a switch must be provided between drawer kick out connector pins 3 and 6 2 e The resistance of the load must be 24 W or more or the input current must be 1 A or less 43 e Be sure to use drawer kick out connector pin 4 24 V power output to drive the device Never connect any other power supply to the drawer kick out connector 4 NOTES C1 Operating the printer with incorrectly installed devices voids the warranty 2 Connecting devices other than the drawer open close switch voids the warranty 3 If a device with a resistance of less than 24 or an input current of over 1 A is used the resulting overcurrent may damage the device C4 Connecting a power supply other than that specified voids the warranty 5 10 Application Development Information Rev E TM U220 Technical Reference Guide 5 6 2 Unable to print of Page 0 Visual Basic Unable to print part of Page 0 for example 4 in Visual Basic 5 6 2 1 A Follow the procedure When programming with Visual Basic limitations prevent data from 81h through 9Fh and from EOh through FEh from being sent as characters However you can use the following procedure to send this data Dim Send data 0 As Byte Send data 0 amp h81
114. tlet Otherwise you may damage the power supply or the printer 3 3 3 1 Connecting procedure 1 Make sure the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 2 Check the label on the power supply to make sure the voltage required by the power supply matches that of your electrical outlet Rev E Setup 3 13 3 Plug the power supply into the connector shown below Power supply connector 5 Note To remove the DC cable connector make sure the power supply s power cord is unplugged then grasp the connector and pull it straight out When you connect the power supply unit to the printer we recommend to do a self test to confirm the operation See Self Test page 3 36 for details 3 4 Adjusting Various Settings This printer is able to be adjusted for the items below Q DIP switch communication condition busy condition print column receive buffer capacity etc Memory switch serial communication conditions roll paper width cover open status handling etc J Roll paper width 76mm 69 5mm 59 5mm Adjusting the spacer amp memory switch J Position of roll paper near end detector The current settings can be confirmed by a self test See Self Test page 3 36 Q Note When you use serial interface model with 1200bps 2400bps or 19200bps you have to adjust DIP switch Serial interface selection function and Memo
115. ucts by Seiko Epson Corporation TRADEMARKS EPSON is a registered trademark of Seiko Epson Corporation Exceed Your Vision and ESC POS are registered trademarks or trademarks of Seiko Epson Corporation Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries other trademarks are the property of their respective owners and used for identification purpose only ESC POS Proprietary Command System EPSON took the initiative by introducing ESC POS a proprietary POS printer command system including patented commands and enabling versatile POS system construction with high scalability Compatible with all types of EPSON POS printers and displays this proprietary control system also offers the flexibility to easily make future upgrades Its popularity is worldwide i Rev E About This Manual Aim of the Manual TM U220 Technical Reference Guide This manual was created to provide information on the TM U220 printer for anyone who is developing hardware installations or programs Programmers will also want to consult other documents Contents of the Manual Chapter 1 General Information Chapter 2 System Planning Chapter 3 Setup Chapter 4 Troubleshooting Chapter 5 Application Development Information Chapter 6 Notices for Replacement of the TM U210 TM U300 Appendix A Comparison table for TM U220 U210 U300
116. uffer size This topic is for serial model The receive buffer size of the TM U220 can be changed as shown in the following table Product Receive buffer capacity Condition of Condition of Byte number from buffer full to buffer full release full release full state state TM U300 40 bytes Buffer space is Buffer space is 10 bytes SW1 2 is On 10 bytes 20 bytes DIP SW1 2 is Off 1 bytes Multilingual 5 1 2 is Off 512 bytes TM U220 40 bytes Buffer space is Buffer space is 10 bytes DIP SW1 2 is On 16 bytes 26 bytes Regardless of MemSW8 7 4K bytes Buffer space is Buffer space is 128 bytes 5 1 2 is Off 128 bytes 256 bytes MemSW8 7 OFF default default Buffer space is Buffer space is 10 bytes 128 bytes 138 bytes MemSW8 7 ON Rev E Notices for Replacement of the TM U210 TM U300 6 11 5 Note The receive buffer of TM U300 may cause lost data at bufferfull state when there is no FIFO setting or the FIFO setting is larger than 10 bytes However the TM U220 will have enough remaining receive buffer space to prevent data loss at bufferfull state when SW1 2 is Off regardless of the setting of MemSW 8 7 The Byte number from buffer full to release full state is larger than TM U300 It is for improvement However you should pay attention to the following 6 2 4 1 Effect to the application when condition of buffer full is changed
117. upply is not stable ERROR When this light is on but not blinking it means that the printer is offline Check to see if a cover is open When this light is blinking there is an error See LED Blinking Pattern in Chapter 4 3 2 Setup Rev E TM U220 Technical Reference Guide PAPER OUT On The roll paper near end 1 or real end is detected Off Paper is loaded normal condition Flashing Self test waiting state for test print Q Note The roll paper near end sensor is available as an factory option If the printer is not equipped with the roll paper near end sensor the roll paper near end is always detected as paper present See Adjusting Position of Roll Paper Near End Detector page 3 25 for information on adjusting the detector 3 1 2 2 Control Panel Buttons The control panel has paper button that you may have to use although most paper handling functions will be handled by your software FEED Use this button to feed roll paper or to start a roll paper self test See Self Test Procedure page 3 36 5 Note The FEED button can be disabled by using an ESC POS command Refer to ESC POS Application Programming Guide for details Rev E Setup 3 3 3 2 Setup Flow You have to set up your printer to use it And you can adjust some features by customizing them This section describes the setup The set up flow of preparing to use printer is below 1 Printer set up J Install Ribbon Cassette
118. utocutter error may occur because the cut paper drops into the paper path 1 5 2 Paper Roll Supply Supply method Drop in method Paper roll end detection Detection method Mechanical microswitch Detection position Positioned within the paper path for the roll paper detects the end of the roll paper Near end detector Detection method Mechanical microswitch Inner diameter of the roll paper core 10 5 to 12 5 mm Near end adjustment Adjusting screw Remaining amount Fixed position 1 approximately 8 mm 2 approximately 5 mm The adjusting screw has two positions See Adjusting Position of Roll Paper Near End Detector page 3 25 1 8 General Information Rev E 1 5 2 1 Paper Specifications Paper feeding method Paper feed interval Paper feed speed Roll paper width Maximum diameter Core Normal paper specifications Carbon paper specifications Rev E TM U220 Technical Reference Guide Friction feed Initial setting Approximately 4 23mm 1 6 Can be set in units of approximately 0 18mm 1 144 by ESC POS command 30 Ips approximately 4 99 s during continuous feeding lines per second 76 0 5 mm 3 0 02 69 5 0 5 mm 2 74 0 02 57 5 0 5 mm 2 26 0 02 83 mm 3 27 When there is no near end detector always be sure to use roll paper that is not glued to the core Paper thickness 1 sheet 0 06 to 0 085mm 0 0024 to 0 0033 Weight 52 3 to 64 g m 1
119. w shows the part names of the UB E01 Ethernet LED green LED red Switch interface connector Be sure not to push the If you press and hold LEDs by accident this switch when the printer is on the interface will be reset to the factory settings Before connecting any of the cables make sure that both the printer and the host computer are turned off 1 Make sure both the printer and the host computer are turned off 2 Plug the 10BASE T cable connector securely into the UB E01 s 10BASE T Ethernet connector until you feel it click A CAUTION Do not connect a telephone line a display module cable or a drawer kick out cable to the UB EO1 s TOBASE T connector Q Note The display module connector on the TM printer cannot be used when the UB E01 is installed 3 Connect the power supply to the printer Rev E Setup 3 29 3 4 7 5 Connecting a Drawer A CAUTION Be sure to connect a drawer that meets printer specifications Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer Never connect the telephone line to the drawer kick out connector labeled DK Doing so result in damage to both the telephone line and printer Never connect the drawer cable to the customer display connector labeled DM D Doing so result in damage to both the drawer cable and the printer 1 Connect the draw
120. y ESC POS commands is direct control for TM printers using the ESC POS commands proposed by EPSON Sending ESC POS commands to the printer from an application enables direct control of the printer For the detailed information regarding the ESC POS commands contact the dealer where you purchased the product Q Note USB specification printer needs the USB driver and the Ethernet specification printer needs the IP setting utility in addition 2 1 4 How to Get a Driver Please contact EPSON or your dealer about OPOS APD and ESC POS Rev E System Planning 2 5 2 2 Connection Form and Cables 2 3 Serial Connection When the TM printer is connected to the host PC with a serial interface the following connection forms are possible e Stand alone e Y connection e Pass through connection Connections for usable serial cross cables are as follows Type D Sub 25P TM D Sub 9P PC Pin No Signal Signal Pin No 1 FG DCD 1 2 TXD s TXD 3 3 RXD RXD 2 20 DTR DTR 4 6 DSR 7 6 4 RTS RTS 7 CTS CTS 8 7 k aD 5 25 RI RESET 9 Type D Sub 25P TM D Sub 9P PC Pin No Signal Signal Pin No 1 DCD 1 2 TXD TXD 3 3 RD L exp 2 20 DTR DTR 4 6 DSR 6 4 RTS RTS 7 5 CIS _ as 8 7 Gb 5 25 RI RESET 9 The type of cable that should be used depends on the operation and the handshake method for the TM printer You can opera
121. y for some DM D106 DM D206 serial interface models and some USB models See the below NOTE also UB S01 02 Various interface boards Serial Parallel USB Ethernet UB POZII interface UB UOT11I O2II UB E01 etc POS DM D series These are customer displays Line Display accessories Consumables Roll Paper This is required to print Ribbon Casette This is required to print Manuals User s Manual This manual is packed in the carton box Technical This Manual Reference Guide FAQ about ESC This Manual is Quick Reference of ESC POS command and this POS command has a simple sample program amp Tips ESC POS This Manual is Command Reference Guide of ESC POS Application Guide command and this has a supplement which has some sample programs amp Tips Drivers OPOS ADK This provides the OCX driver which is based upon OPOS It has WIndows Manuals sample programs and TMFlogo utility environment z AE Advanced Printer This is a Windows Driver This Driver has a Manual Sample Driver programs and utilities to use the driver Utilities Memory Switch This is a utility to adjust the setting Memory Switch of this printer WIndows setting Utility See Memory Switches page 3 17 for details environment A E TMFlogo This is a utility to store NV bitmap into this printer It helps printing NV bitmap Please contact your dealer to get these Q Note When you are using the TM U220 with the AC Adapter C
122. y when performing NV memory operations including data storage and deletion e The paper FEED button must not be used to feed paper The real time command must not be executed e The ASB status will not be sent even when the ASB function is set to enabled The printer sometimes enters the Busy state while data is written to NV memory It is important not to send data from the host computer while the printer is in the Busy state as it will be incapable of processing any received data Frequent use of the functions for defining data to and deleting data from NV memory can damage the memory As a rule in using the various commands avoid writing to NV memory more than a 10 times per day Application Development Information 5 7 5 4 NV Bit image Printing This printer has NV Bit image Function This function provides printing bit image e g a shop logo This function is available for any control method APD OPOS ESC POS command EPSON provides a tool TMFLogo that enables registration of a bitmap image in the NV memory of an EPSON TM series printer The bitmap image in the NV memory can be printed with the printer by using each control method Printable Size Printing method w Z lt width gt Store ES Less than paper width Store bitmap to NVRAM by TMFLogo utility in device specific 3 settings on the SetupPOS utility If you store the bitmap in a G lt height gt NVRAM it is not necessary to restore unless the N

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