POSCe User Manual
Contents
1. and accurate manner e View Customers Card Balance enables you to display the Customers Points and Values stored on the card e View Customers Card History enables you to display the last 5 transactions made on Customers Cards 1 3 System Requirements These are the minimum XAC POS requirements to run XQuadra POSCe e Operating System Windows CE 6 0 64M B Ram Version 0 1 3rd September 2009 Page 4 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual 2 Smart Cards 2 1 About Smart Card SLE 5542 The SLE 5542 Smart Card has an intelligent 256 bytes with Write Protection and Programmable Security Code PSC and with ISO 7816 Smart Card interface SLE 5542 is a standard low cost memory smartcard It has a 256 x 8 bit EEPROM data memory with 32 x 1 bit protection memory The SLE 5542 is a fully compatible upgraded version of the SLE 4442 To ensure the future availability of this product type whilst still ensuring backward compatibility to previous products Infineon has migrated the data carrier family to the IM EM CMOS technology IM EM is conceived for security applications and offers unsurpassed physical and electrical protection schemes 2 2 Features These are the SLE 5542 features e 100 functional compatibility to SLE 4442 e 256x bit EEPROM organization of Data Memory e 32x 1 bit Protection Memory o Byte wise write protection of first 32 addresses byte 02. 2 ye gt GOB 4 XQuadra POSCe Release 1 0 0 User M anual Version 0 1 English Version cardaware HARDWARE amp SOFTWARE SOLUTIONS 76 Mriehel Road Birkirkara BKR 1646 MALTA 3rd September 2009 cardwvare WAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual Copyright 2009 Cardware Limited All rights reserved No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Cardware Limited Information in this document is subject to change without prior notice Certain names of program products and company names used in this document might be registered trademarks or trademarks owned by other entities XQuadra XQuadra Express XQuadra Business and XQuadra Enterprise are trademarks of Cardware Limited Microsoft and Windows are registered trademarks of Microsoft Corporation For Sales and Technical Support Tel 356 21 490 791 Email sales cardwareservices com Website http www cardwareservices com New releases of this guide are frequently released in order to reflect updates of this product For the latest release of this guide visit www cardwareservices com Resources aspx Version 0 1 3rd September 2009 Page 2 cardwvare WAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual Table of Contents 1 XQuadra POSCe General Informatio
3. 31 of Data Memory o Manufacturer Code for unique identification of application e Data Memory addresses 0 255 alterable only after verification of 3 Byte e Programmable Security Code PSC e Two wire link protocol o _ Byte wise addressing o End of processing indicated at data output e Contact configuration and Answer to Reset synchronous transmission in accordance to standard ISO IEC 7816 e Sophisticated electrical characteristics o Ambient temperature 40 80 C for chip 25 80 C for module Supply voltage 5 V 10 Supply current lt 3 mA typical 600 uA EEPROM erase write time 5 ms ESD protection typical 4 000 V EEPROM Endurance minimum 100 000 erase write cycles Data retention for minimum of 10 years O O O O e Advanced 1 2 um CMOS technology optimised for security layout o EEPROM cells protected by shield o Shielding of deeper layers via metal o Sensory and logical security functions o No Isolation on backside necessary Version 0 1 3rd September 2009 Page 5 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual 3 XQuadra Products General Comparison Chart 3 1 Express VS Business VS Enterprise Express Business Enterprise Companies Configuration ee ae Unlimited Campaigns Configuration 1 Unlimited Applications Configuration m Login Authentication D A User M anagement t J S Data Auditing Other Functions ee Transactions Upload _ ef
4. Truncate This option deletes the transactions which are already uploaded on the Database Server and which were not made on that particular day 5 Clean Transactions Database This option deletes all the transactions made on the XAC terminal and also on the Database Server Close Transactions Screen This option closes the Transactions Screen and disables the Transactions M enu Version 0 1 3rd September 2009 Page 23 cardwvare HARDWARE amp SOFTWARE SOLUTIONS 6 Glossary Name Client CMOS Customer Gemplus POS Terminal Smart Card Terminal XAC XQuadra Business XQuadra Enterprise XQuadra Express XQuadra POS XQuadra POSCe XQuadra POSCe 1 0 0 User Manual Description The Client refers to the Owner of the solution Complementary M etal Oxide Semiconductor CM OS is a technology for making integrated circuits CMOS technology is used in microprocessors microcontrollers static RAM and other digital logic circuits CMOS technology is also used for a wide variety of analog circuits such as image sensors data converters and highly integrated transceivers for many types of communication The Customer refers to the Owner of the Smart Card Is a device manufactured by Gemalto to read Smart Cards POS terminals in comparison to central terminal are handheld or desktop devices that can conduct transactions with smart or mag stripe cards Also called IC card chip card or memory card for certai
5. main menu or cancel to end session Figure 5 14 If the Card Pin is accepted the transaction is processed and if in XQuadra Express XQuadra Administration the Print option is chosen the Transaction Receipt is previewed and can also be printed Version 0 1 3rd September 2009 Page 17 cardwvare nina E EOE TUNE ENS XQuadra POSCe 1 0 0 User Manual 5 5 POSCe Balance Screen Customer Surname Name Reference gggggggi Loyalty Points Loyalty Points 100 00 Card Discount 10 Card Discount Application 2 Application 3 Application s Card Balance Press 1 to print balance press 2 to exit Selection Des opoown Keys to scroll General Department 01 Host Name W Figure 5 15 Screen Description Application s The Application Names stored on the Customers card Balance The Customers card Balance for each application group Groups are available in XQuadra Business and XQuadra Enterprise ONLY Card Discount The Customers card Discount provided by the Client Loyalty Points The Customers amount of Loyalty Points accumulated Selection Select an option from 1 2 type in the number for that selection and press Enter 1 To print Balance 2 To Exit from the Balance section Version 0 1 3rd September 2009 Page 18 cardwvare LARR E EOE TUNE EENS XQuadra POSCe 1 0 0 User Manual 5 6 POSCe History Screen Customer Surname Name Reference 0000000
6. E Auto Generate Cards Transaction Statistics Data Reports Virtual POS Gemplus Terminal Pt Up to 9 Unlimited POSCe XAC Terminal a Up to 9 Unlimited Version 0 1 3rd September 2009 Page 6 XQuadra POSCe 1 0 0 User Manual 4 POSCe Menu 4 1 Tree View Menu ste Termina Es Transactions Exit View Transactions Filter Backup Z Out Report Restore Configuration X Out Report Synchronize Truncate Settings Clean Transactions Database Close Transactions Screen Application 1 Application 2 6 Exit Transactions Version 0 1 3rd September 2009 Page 7 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual POSCe Menu options available Express Business Enterprise Application 1 Yes Yes Yes Products Transactions Yes Yes Gifts Transactions es Yes Yes Fixed Amounts Transactions Yes Yes Yes Free Entries Transactions Yes Yes Yes Application 2 6 Yes Yes Products Transactions Yes Yes Gifts Transactions Yes Yes ee SS Fixed Amounts Transactions ae Yes Yes Free Entries Transactions Yes Yes OI a wooo l w aoa a Yes Yes Yes Yes Yes Yes Version 0 1 3rd September 2009 Page 8 cardwvare AARRE E EOE TUNE COENS XQuadra POSCe 1 0 0 User Manual 5 POSCe User Interface 5 1 Main Menu Description Quadra Control Panel Select one of the following options Main Menu Options ae Figure 5 1 S
7. ee nnn Te tent en ee er eer te eet er 18 5 6 POSEES SGl CC ire ccnepncstotrievayetebacodeie baususi te aretstettrapcht aca ghi banaue tenes huirh ete nesta ements ASE 19 5 7 Administration Interface Description cccsscsesssssecssssrecsscseseessssreesssseeesesuressensaeesensueesseureesenseeesesereesensteesenseressngnes 20 5 8 Administradon Options MENU siseses aE ea E EOE E ETOR Aai 21 5 9 Administration Transactions M QNu ccccsccsscescsssescesseesesseescssresseseeeseseeeeseceeeesseseessessetessesstessessanssessetessenstessensnes 23 o GIDS a A A 24 Version 0 1 3rd September 2009 Page 3 g Can dware XQuadra POSCe 1 0 0 User Manual 1 XQuadra POSCe General Information 1 1 Introduction XQuadra POSCe is a software designed and developed to work with XAC POS Terminals to make transactions on XQuadra Express XQuadra Business and XQuadra Enterprise It handles all the transaction information and data written on customers cards such as Points and Values and these are deducted added according to the transactions made QUADRA multiservices platform 1 2 Main Features amp Functionality The following are the main features offered by XQuadra POSCe e Application Selection on XQuadra Business and XQuadra Enterprise enables you to select an application from a maximum of 6 applications saved on customers cards e Transactions Handling takes care of each transaction executed and handled on the POS in a safe
8. your receipt Press Enter to go to the aiani Transaction Points 81 00 main menu or cancel to end session Card Starting Value 100 00 Card Starting Points 100 00 Current Card Value 200 00 Current Card Points 181 00 16 06 2009 12 58 0001000100000301 0002 00000130 General Department 01 Host Name Ag General Department 01 Host Name A Figure 5 8 Figure 5 9 Transaction Receipt If the Card Pin is accepted the transaction is processed and if in XQuadra Express XQuadra Administration the Print option is chosen the Transaction Receipt is previewed and can also be printed Version 0 1 3rd September 2009 Page 15 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual Free Entries Customer Surname Name Customer Surname Name Reference 00000001 Card Discount 10 Reference oooo00001 Card Discount 10 Enter the value for the Application 1 Free Entry Top Up Free Entry event Press Cancel to end this transaction or Enter to confirm Enter the points for the Application 1 event Press Cancel to end this transaction or Enter to confirm Value Value Points Enter the value 100 Enter the points value Card Balance Transaction Value 103 Application Discount Card Balance General Department 01 Host Name PANI General Department 01 Host Name AH Figure 5 10 Figure 5 11 Customer Sumame Name Reference oo0000001 Please enter the Card Pin and press enter to confirm this
9. 1 ate LL Date Application Value Points 15 06 09 15 52 Card Created Updated 100 00 100 00 Application Press 1 to print history press 2 to exit Press Up Down Keys to scroll General Department 01 Host Name yt Figure 5 16 Figure 5 16 shows the Card History This section displays the last five transactions carried out on the card Screen Description Date The Date of the selected transaction Application The Application Name on which the transaction was carried out Value The Value added subtracted for each transaction Points The Points added subtracted for each transaction Selection Select an option from 1 2 type in the number for that selection and press Enter 1 To print History 2 To Exit from the History section Version 0 1 3rd September 2009 Page 19 cardwvare nina E EOE TUNE ENS XQuadra POSCe 1 0 0 User Manual 5 7 Administration Interface Description Quadra POSCe Administration Options Transactions Adminpin Le omnes Pin Cancel Button i Figure 5 17 Screen Description Admin Pin To enter the Administration section you need to type in the Admin Pin OK button The OK button is used to login to the Administration section If the password is incorrect you are asked to re type the password else if password is correct you are logged in Cancel button The Cancel button is used to return to the M ain M enu Screen Quadra PO
10. SCe Administration Options Transactions Company Code Department Code Teminal Code _ Administration Section Teminal Name Teminal Hostname Curent Campaign Code Curent Campaign Name Figure 5 18 Version 0 1 3rd September 2009 Page 20 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual 5 8 Administration Options M enu Quadra POSCe Administration Options View Transactions Backup Options Available Restore Configuration synchronize Settings Exit Teminal Hostname Host Name Current Campaign Code 0001 Curent Campaign Name General Campaign Figure 5 19 Screen Description Options Available These are the options available in the Administration Options M enu 1 View Transactions This option enables the Transactions M enu and shows the Transactions screen Transactions can be filtered by Date Quadra POSCe Administration Options Transactions Filter by Date 03 Sep 2009 App Trans No Transactions Figure 5 20 2 Backup This option creates a backup folder on the USB Key The folder is named XQuadra POS Terminal the date when the backup was created 180609_ and the time when the backup is done 1205 XQuadra_POS Terminal _ 180609 1205 3 Restore Configuration This option restores the terminal Configuration files with the ones on the USB Key 4 Synchronize This option synchronizes the XAC t
11. ame XQuadra POSCe 1 0 0 User Manual Customers Surname Press Up Down Keys to scroll General Department Figure 5 3 Screen Description Customer This is the Customers Surname amp Name saved on the card Reference This is the Customers Reference name number on the card Selection Select an option type in the number for that selection and press Enter Selection options XQuadra Express 01 Application Name This is the Application Name 02 Balance This shows the Balance on the Customers Card Points amp Values 03 History This shows the History of the last 5 transactions recorded on the Customers Card 04 Exit This closes the Virtual POS 01 Host Name Pye XQuadra Business XQuadra Enterprise 01 Application Name This is the Application Name The 3 number from the bottom options list Balance This shows the Balance on the Customers Card The 2 number from the bottom options list History This shows the History of the last 5 transactions recorded on the Customers Card The last number from the options list Exit This closes the Virtual POS Version 0 1 3rd September 2009 Page 11 cardwvare WAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual 5 4 POSCe Application s Screen Customer Surname Name Reference 00000007 Select one of the following Application 1 options Purchase Pro
12. creen Description Main Menu Options These are the options available in the Main Menu l POSCe Terminal The software used on the XAC terminal to run XQuadra 2 Administration The main management module to set configurations in XQuadra 3 Exit To exit from the M ain M enu Screen Selection Select an option from the M ain M enu type in the number for that selection and press Enter Version 0 1 3rd September 2009 Page 9 cardwvare LARRIES EOE TUNE EONS XQuadra POSCe 1 0 0 User Manual 5 2 POSCe Terminal Interface Description General Campaign Campaign Name Please insert card Department Name Figure 5 2 Screen Description Campaign Name This is the Campaign Name entered in XQuadra and for which the terminal has been configured XQuadra Express has only one campaign Department Name This is the Department Name for which the campaign is running Since XQuadra Express is intended for small businesses and no departments are included the Department Name is set to default Department Host Name This is the Computer Name on which XQuadra POSCe is running Version 0 1 3rd September 2009 Page 10 cardwvare HARDWARE amp SOFTWARE SOLUTIONS 5 3 POSCe Main Menu Screen Customer Surname Name Reference 00000001 Reference Name No Application 1 Application 2 Application 3 Balance History Exit Select one of the following options amp N
13. ducts se Collect Gifts E Fixed Amount Pre Paid Purchase with all options Fixed Amount Pre Paid Purchase with no Card Fixed Amount Pre Paid Purchase with no Fixed Amount Pre Paid Purchase with no T Fixed Amount Pre Paid Purchase with no options Fixed Amounts Fixed Amount Top Up with all options Free Entries Fixed Amount Top Up with no Card Discount Fixed Amount Top Up with no Application Selection Press Up Down Keys to scroll General Department 01 Host Name WA Figure 5 4 In XQuadra Business and XQuadra Enterprise if the selected Application has Products and Gifts the first two options listed will be Products and Gifts Then the rest of the list depends on the Fixed Amounts and Free Entries entered The last option in the list is used to Exit from the Application s section Screen Description Selection Select an option from the list type in the number for that selection and press Enter Fixed Amounts Fixed Value Free Entry M ultiply Pre Paid Purchase Yes Yes Yes Free Entry Yes Yes Yes Yes Gift Yes Yes Yes Yes Cash Purchase Yes Yes Yes Yes Version 0 1 3rd September 2009 Page 12 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual Products Shopping Cart For XQuadra Business amp XQuadra Enterprise only Customer Surname Name Reference O0000001 Card Discount 10 Select from the following Application 1 products Card Discount Products Val
14. erminal with the Web Services and uploads the transactions done on the XAC For XQuadra Business and XQuadra Enterprise ONLY Version 0 1 3rd September 2009 Page 21 User Manual HARDWARE amp SOFTWARE SOLUTIONS cardvvare XQuadra POSCe 1 0 0 5 Settings 1 Circuit Number This determines the application circuitry number 2 Webservice URL The URL to synchronize the data from and to the web service 3 Enable Network To enable the XAC network Quadra POSCe Administration Options Transactions Application Settings Circuit Number Webservice URL Enable Network Enable Network Figure 5 21 Exit This is used to exit from the Administration section Version 0 1 3rd September 2009 Page 22 cardwvare nina E EOE TUNE ENS XQuadra POSCe 1 0 0 User Manual 5 9 Administration Transactions M enu Quadra POSCe Administration Options Transactions Filter Out Report X Out Report Truncate Clean Transactions Database Options Available Close Transactions Screen Close Transactions Screen Figure 5 22 Screen Description Options Available These are the options available in the Administration Transactions M enu 1 Filter This option Filters the transactions by Date 2 Z Out Report This option prints all the transactions made on the XAC terminal with all the transaction details 3 X Out Report This option prints the transaction totals made on the XAC terminal 4
15. n s sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnn 4 1 1 WTI OI eSI p PAA A E E eer T EA nerd AA E E E E E E E EA E A E 4 1 2 Main Features G FUN UONI Y massinn S E ep tonTotenae Misbeaeaenee wate 4 1 3 System Requirements vinisarstsvnetbensrenenedsiteactalscanet chvtadhencrannponicbeiahsvanid berbotiabiinaniehdiahirasitagavbedbnranapsaysentaiavenetvonniel 4 2 Sma CANS reinii a aE aN ie a ai 5 2 1 POUT Smart Card SLE 5542 erick scateantbc arena cadamrend EAEE DEE mia adinintannen ben yeneenagantimaestnuranenioniseimacaagninne 5 2 2 FF SR as se hate AEE A A uae oes E T T A A AE E AE A E E A A A A A E AT 5 3 XQuadra Products General Comparison Chart sssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 6 3 EXE SS VS BUSINESS VS ENTErpi SE rosea reais ey ccc eT ora nse orn Gest od E TE CE ect A TEE ia S 6 A POSE MON e E E 7 4 1 TOE VIN N U ct nes E E A EE EE E Gust 0d E E G 7 S POSCEUSSFINCENTICE ssis E E E E EE 9 5 1 MaMe DEST s aT E T ET E chest E E E e EEE 9 5 2 POSCe Terminal Interface Descriptio Nesretni ennai EER DiE 10 5 3 POSCe M ain M enu Screen wcccscincascessunesdassnnanecaancnsasdunnccesyanedscavaunaiadsandascedasesinetudadssavineadnsnesdanaadlsunateucacedndasamassecientaseck 11 5 4 POSCE Application S SCF CCN anaascisanedienteteessacanssnaeiaaedianieindnanseioenunannlaniaeainsedlaniiedanseednied irate 12 5 5 POSCO BaS E T
16. n types A card formed of a plastic body with a chip or module embedded in a special cavity Any device that can communicate with a smart card e g reader coupler Certain terminals can operate in standalone mode while others must be connected to a central information system to access an application XAC is a leading R amp D M anufacturing company focused on transaction automation devices XQuadra Business refers to the Business Edition software of XQuadra XQuadra Enterprise refers to the Enterprise Edition software of XQuadra XQuadra Express refers to the Express Edition software of XQuadra XQuadra POS refers to the terminal software used with the Gemplus Card Reader XQuadra POSCe refers to the terminal software used with the XAC Terminal T201 Version 0 1 3rd September 2009 Page 24
17. transaction else press Cancel to return to the Application Menu Value Application 1 Card Balance Points Card Balance Enter Card Pin Enter Card Pin General Department 01 Host Name Fe Figure 5 12 Screen Description Enter Value Enter the Free Entry Value Enter Points Enter the Free Entry Points Value Card Balance The Customers Card Amount Value after doing the Fixed Amount Transaction Points Card Balance The Customers Card Amount of Points after doing the Fixed Amount Transaction Enter Card Pin The Card Pin is required only if this option is chosen in XQuadra Express and XQuadra Administration If this option is chosen the Customer should enter the Card Pin before making a transaction Version 0 1 3rd September 2009 Page 16 cardwvare HARDWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual Surname Name 00000001 Customer Reference General Campaign Application 1 Your transaction is currently in process please Free Entry Top Up Free Entry 81 00 Transaction Value 81 00 Transaction Points 81 00 Card Starting Value 200 00 Card Starting Points 181 00 Current Card Value 300 00 Current Card Points 262 00 17 06 2009 09 29 0001000100000301 0003 00000133 Figure 5 13 Transaction Receipt Surname Name 00000001 Customer Reference Your transaction has been successfully carried out please take your receipt Press Enter to go to the
18. ue Points Oty Line Value Iir Application Discount 001 Product 1 0 99 500 O 002 Product 2 0 99 0 00 O 003 Product 3 1 08 0 00 O 93 Confirm Purchase Products list Confirm Purchase a Cancel Purchase Total Card Balance Selection Press Up Down Keys to scroll General Department O14 Host Name W Figure 5 5 Screen Description Card Discount This is the Customers Card Discount saved on the card Products 001 A list of Products in the selected application Confirm Purchase 998 An option to Confirm Products purchase Cancel 999 An option to Cancel Products purchase Selection Select a Product from the Products list type in the number for that selection and press Enter Version 0 1 3rd September 2009 Page 13 cardwvare NAROWARE amp SOFTWARE SOLUTIONS XQuadra POSCe 1 0 0 User Manual Gifts Shopping Cart For XQuadra Business amp XQuadra Enterprise only Customer Surname Name Reference 00000001 Select from the following Application 1 gifts Points Oty Line Value 001 Gift 1 98 Confirm Gifts 999 Cancel Points Total Deduction Card Points Balance Selection Press Up Down Keys to scroll General Department 01 Host Name ae Figure 5 6 Screen Description Gifts 001 A list of gifts in the selected application Confirm Gifts 998 An option to Confirm Gifts Cancel 999 An option to Cancel Gifts Gift Points A n
19. umber of points for each Gift Quantity Quantity of Gifts ordered Selection Select a Gift from the Gifts list type in the number for that selection and press Enter Version 0 1 3rd September 2009 Page 14 cardwvare LARR E EOE TUNE EENS XQuadra POSCe 1 0 0 User Manual Fixed Amounts Customer Surname Name Reference 00000001 Card Discount 10 Please enter the Card Pin and press enter to confirm transaction else press Cancel to return to the Application Menu Value Fixed Amount Top Up 90 00 Value Card Balance Transaction Value i 103 Application Drscount Enter Card Pin Card Balance Enter Card Pin Points Card Balance General Department 01 Host Name YA Figure 5 7 Screen Description Value Card Balance The Customers Card Amount Value after doing the Fixed Amount Transaction Points Card Balance The Customers Card Amount of Points after doing the Fixed Amount Transaction Enter Card Pin The Card Pin is required only if this option is chosen in XQuadra Express and XQuadra Administration If this option is chosen the Customer should enter the Card Pin before making a transaction Customer Surname Name Reference 00000001 General Campaign D Application 1 Surname Name 00000001 Customer Reference Your transaction has been successfully carried out Fixed Amount Top Up 81 00 Transaction Value 81 00 please take
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