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Hardware Manual TSP800II SERIES
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1. 4 Jel Connecting diet able te tle PE Losada coe desta E i R tas ones 4 33 Connecting the Cable tothe PETBE e a in er Ere UE ET ISI EPI tava I oq MUN gions eons 5 3 3 ostaline the Printer SON aCe uoo pecie eg acad iste aou Ddsiutas aou ee ses UD Ludi ba ED ND DEN Cue 8 3 4 Connecting the Optional AC Adapter iiii iere deett Pee hoan tesa li goucdoseduwudeshdadessosusdelielugucvestvenss 9 3 3 liie qi iint R 10 346 Connecting tom Peripheral Unit scssi ERa E psa Oo DU Ee tuia NEU EA 11 3 1 Losdme the Paper Roll tetti atta detecte utu hoic seid esent act wide lewd E a 12 4 Consumable Parts and AC AGOAD GE ice etr EPXY Rx EPYARYeRERURV FEN E REPEREREER SENE MM EXPE FER UE EVE PEERN EYE e ress 17 4 1 Thermal rcge iia 17 4 2 The mal Label Paper Roll Tack Label Paper 225a peer iet i rta etin ues bita cinis unctio ese 19 DI CHE adapter ODHOD CER C 21 5 Control Panel and Other Functions siscscsessssevssssosscsecsssceassussscvesassscsssiovossesoossessbasscsussebvovssctescsbsasseseusvadss 22 SOMNIS CN so PINTOR C EUN 22 Usi I 22 53s ee TM TR UU M 24 6 Adjustug the Sensor sccssscssessccssnesssvedsnscosssevessossnsesenssocsonssvancdvesnnssovedinnsesesnensevecans seen ENSE HPV ias EE PER DNO EVE Pau EEE 25 5 1 Adjustng the Neat End Sensor POSIIIOD e caer rte cns ta vendes i
2. Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always OFF 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Pin 31 INIT reset signal Valid Invalid 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Valid Invalid 1 8 Should not be changed Should be set to on 1 9 Graphic adjustment 203 DPI 180 DPI 1 10 Should not be changed Should be set to on ASB Function When this function is enabled status information is automatically sent to the host whenever the printer status changes such as when the cover is opened paper runs out or an error occurs For information about automatic status information transmission refer to the separate Program mer s Manual Star Line Mode Star Page Mode and ESC POS Mode 2 NSB Function When this function is enabled status information is sent automatically when the printer con nects the printer port TCP 9100 For information about automatic status information transmission refer to the separate Program mer s Manual Star Line Mode and Star Page Mode DIP SW 2 Switch Function ON OFF 2 1 2 2 23 Always ON Should be set to on 2 4 The factory settings of DIP switch are all on 45 B Initializing Settings Set the push switch as described below to initialize the setting informati
3. 35 10 Ros dier H 36 10 1 ecllrlinsarie dlvur c 37 10 2 RS 232C Tier tac Mode lonii errei EAE E EEE E EE E E A ES A RE 39 10 3 USB Interface Model Pc E E REEE EE EAE EEA 42 10 4 EthernetInterface MO ue secet erdt ei E E EREE EEOAE 44 IT Parallel Interface 23051io era D Sent eva coral era vno n aea oon aa Cen eva seu qva Carne era SEED co ou eva O EEE N EEEE iab 47 12 RS 232C Serial Inter face cccccccsssssssssssssssssssssssssscsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssseees 48 12 1 Interface SPOOL BUGIS NR C 48 12 2 165 2320 CONDECION dieat siti PERRO EVE E PEE IR EATE LOT PUT EK TUR GUN CERE KE Nda 49 12 3 Cable C OBBecllOBS iuc necs pioiteppt top E p LN DER Erb a OU bcr ro pI M a e COM Ean 2d 12 4 Electrical Characteristics ooo oig n tn aaa vines uem sav andere deis A ween tad pd tr repu dU ERE ad 13 USB and Ethernet Wnterda ce m 52 13 1 USB Interface Specifications soseer phus bcd bn M dc Ub CENSUM eae 32 13 2 Ethernet Interface SGC Do AMON eee oeiceis bester S vr aostulta dta Dd exe RC Ucnd Seuerus udo aeaiia 52 14 Peripheral Unit Drive Circuit 53 ES Memury Switch SGU GS os vcsssessvessscesavsssestvabaveveseavvsasauseaspasaasvs ia Ssss FEN CVV QCPEVIE ATE CE PLREI SeSi YEN ERU ast 55 16 Release M
4. 10 Dip Switch Setting Two DIP switches are provided at the bottom of the printer and can be set as given in the table below Be sure to set the power switch to off before changing the settings It is recommended to use a pointed item like a pen or flat blade driver screw to change the settings The settings will become effective when the power switch is set to on again The following is the procedure for changing the settings on DIP switches 1 Make sure the printer is turned off 2 Removethe screw from the DIP switch cover Then take off the DIP switch cover as shown in the illustration below 3 Setthe switches using a pointed tool such as a pen or flat blade screwdriver 4 Replace the DIP switch cover Then secure it with the screw The new settings take effect when you turn on the printer z5 10 1 Parallel Interface Model ON UIE a UL No 1 234567 8 9 10 No 1 2 3 4 DIP SW 1 DIP SW 2 DIP SW 1 Switch 1 1 Switch 1 2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF OFF OFF ESC POS Mode The factory settings of DIP switch are all on The functions of switches 1 3 through 1 10 will change according to the command emulation that has been set using switch 1 1 and 1 2 1 Star Line Mode Switch Function ON OFF 1 1 Command emulation Always ON 1 2 Command emulation Al
5. Rolled dimension 8 Release paper Base material 30 1 295 3 backing paper label paper Label length e g 2 ere ee 2g Printing direction 5 S a oF ies H0O 2 wo 2 g oos SS r 0 5 Black mark back of diagram 7 35 300 PCS 0 90 minimum 5410 Black mark pitch gt _ lt 2 5 Detailed Diagram of Effective Printing Range 95 effective printing width 63 characters with font A 5 Left margin Dot numbers 39 598 3 Right margin a lt Effective printing range gt p x x e hen t vt In Wi T d back feed es e ee 2x ie length t tet s e ae xs ing es s ace x e 3 es int see e e S eS s s 3 S RE 3 3 s S es e 3 Top margin se 8 e x s z 3 e ing ive pr S eS oe s s se oo see ss ses e see ee ss e x ee ue Xo z t x es ox se ttable top marg ee s xm er net eet fed us S se 2x 6 oe x see e se s se et x S s x S ae S 2e 9 2x se see 30 295 Label length 35 300 Black mark pitch se aes 9 S 2 see x se see ue se aes see e Inimum se s Soo s 24 289 Effect paper is 338 s
6. 9 0000000000000000 0000 5 3 2 Hexadecimal Dump Mode Place the thermal paper roll on the printer Open the printer cover then turn the power on while holding the FEED button When the cover is closed HEX DUMP PRINTING is printed and the printer enters the Hexadecimal Dump Mode Each of the signals sent from the computer to the printer will be printed out in hexadecimal code This function allows you to check if a control code sent to the printer by the program being used is correct or not The final line is not printed if its data is less than one full line However if the FEED button is pushed the final line is printed To turn off the mode it is necessary to turn off the printer completely xxx HEX DUMP PRINTING sx n 01 02 3 04 05 07 T 08 9 GA GB OC OD DE OF usersuao i dL 121314 i5 16 17 18 1 18 18 iC 1D IE IF uae 20 21 22 23 24 25 26 27 RSIR 28 29 2A 2B 2C 2D 2E 2F Ox 30 31 32 33 34 35 36 37 1234547 38 39 3A 3B 3C OA 89 55 24 6 Adjusting the Sensor This printer is equipped with the following two paper sensors PE BM sensor e PE and BM Paper End and Black Mark Sensor Detects whether a roll paper is loaded in the printer In addition detects the Black Mark that is pre printed on the paper s print side NE Near End sensor Detects whether the roll paper is nearing its end 6 1 Adjusting the Near End Sensor Position
7. sess x see TRUM IH EMITTE IEEE MARRE HIA EIE Re SR REI EIE EIE SESE RSS M lt a REE gt eet cece Y RSRSRS gt lt Bottom margin 105 0 5 Label width 2 5 p 110 0 5 Backing paper width gt N 3 a a a y Cut Position Printing Line Black Mark Sensor s Positional Relationship Effective printing range 1o N 1 Y v i Cut position A x ite 2 A S L H H H Rg Printing line x 2 a Q 4 Black mark sensor e Min Label Pitch Cut Position Printing Line Black Mark Sensor s Positional Relationship Effective printing range i ROO MS tH Cut position f B Q Q lt 7 n Printing line Load Eh H Clea m a Qa lt E Black mark sensor Y ae COMM MIMS COO COOOL COLO OU Oe Yo RRRA to 4 3 AC adapter option AC adapter which are not specified may result in damage to the printer fire or electric shock Model name PS60A 24 series Input 90 to 264 V AC 50 60 Hz Output DC24 5 2 0 A 5 0 A Load 10 sec Max 21 5 Control Panel and Other Functions 5 1 Control Panel D POWER lamp Green LED C When the printer is online power lamp is ON and ERROR lamp is OFF Bone Bde ERROR lamp Red Orange LED I Indicates various e
8. IN No 1 234567 8 9 10 No 1 2 3 4 DIP SW 1 DIP SW 2 DIP SW 1 Switch 1 1 Switch 1 2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF OFF OFF ESC POS Mode The factory settings of DIP switch are all on The functions of switches 1 3 through 1 10 will change according to the command emulation that has been set using switch 1 1 and 1 2 1 Star Line Mode Switch Function ON OFF 1 1 Command emulation Always ON 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Valid Invalid 1 8 NSB function 2 Valid Invalid 1 9 1 10 Should not be changed Should be set to on 2 Star Page Mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Valid Invalid 1 8 NSB function 2 Valid Invalid 1 9 1 10 Should not be changed Should be set to on 44 3 ESC POS mode
9. Shell Frame ground lt Viewed from Connector Surface gt Note e When using a printer power supply other than the optional AC adaptor PS60A 24 series be sure that the following cautions are observed Use a power supply of DC 24 V x 596 and more than 2 0 A 5 0 A Load 10 sec Max with SELV output and LPS or Class 2 output approved by IEC60950 1 Becareful about installing the printer in an area where there is noise Take the appropri ate measures to protect against electrostatic AC line noise etc e 9 5 Environmental Requirements 1 Operating Temperature 5 C to 45 C Humidity 10 to 90 RH without condensation RH 0 actos 34 C90 RH 80 D i 5 aspnnihbes csescesuee BueedesoX 40 C65 RA g 60 MEE i c ee eed 45 C50 RH o T 40 e Operating environment range 20 10 Hiene 0 10 20 30 40 50 Temperature C Operating temperature and humidity range 2 Transport storage except for paper Temperature 20 C to 60 C Humidity 10 to 90 RH without condensation 33 9 6 Reliability Specifications 1 2 Life Mechanical 20 million lines Print Head 150 km 150 million pulses Auto Cutter 2 million cuttings Conditions Paper roll P220AG Mitsubishi Paper Mills Limited Paper thickness 65 um Paper width 115 5 mm Cutting Mode Partial cut Average printing ratio 12 5 Note The life of the print head and the auto cutter are strongly influenced by factors
10. Use the following procedure to adjust the near end sensor so it is compatible with the size of paper roll you are using However for vertical or wall mount use keep the adjuster fixed to level 3 without changing its position D Open the printer cover Determine the diameter of the paper roll you are using and find the required setting in the table below 3 Insert the tip of a ballpoint pen or similar object into the hole of the adjuster and then push and side the adjuster to the desired setting When changing the setting make sure that the position of the hole is aligned with the align ment mark indicated by the arrow Level 1 Level 2 Level 3 Near end sensor vertical wall mount layout Level 2 Level 1 Near end sensor horizontal layout 25 Adjustment value according to the paper you are using Paper thick ness When using the paper roll with a core whose inside diameter A 012 outside diameter um B 018 Detected diameter C Remained paper length Approx mm Approx m Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 65 23 27 831 2 5 4 9 74 75 2 1 4 2 6 7 Paper thick ness When using the paper roll with a core whose inside diameter A 025 4 outside di um ameter B 632 Detected diameter C Remained paper length Approx mm Approx m Level 1 Level 2 Level 3 Le
11. cordance with the procedure described in paragraph 3 7 2 Push both sides as shown in order to close the printer cover Note When closing the printer cover make sure both sides close firmly not just one side 2j2 3 7 1 Removing the Tension Bar When using thermal paper roll the tension bar unit may or may not be necessary depending on the paper thickness If the tension bar unit is unnecessary remove it in accordance with the procedure indicated below The tension bar unit is unnecessary when using thermal label paper roll tack label paper Paper thickness Necessary between 100 um and 150 um Paper thickness Unnecessary between 65 um and 100 um Horizontal Needed Optional Needed Optional Vertical Kit Wall mount Kit Use a flat head screwdriver as shown to remove the clips at both ends of the tension bar Then remove the tension bar unit zi 3 7 2 Removing the Paper Roll Holder When using a paper roll with an 79 5 mm width install the paper roll holder into the groover as shown And change the setting at memory switch 4 For instructions on setting the memory switch refer to the separate Specifications Manual Note After using a paper roll with a width of 79 5 mm do not change to a paper roll with a width of 115 5 mm This is because the printer head has deteriorated as a result of a portion of the head having been in direct contact with the rubber roller 4 Caution Sy
12. 07 30 80878161EN
13. Line Mode OFF ON Star Page Mode ON OFF OFF OFF ESC POS Mode The factory settings of DIP switch are all on The functions of switches 1 3 through 1 10 will change according to the command emulation that has been set using switch 1 1 and 1 2 1 Star Line Mode Switch Function ON OFF 1 1 Command emulation Always ON 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 USB mode Printer class Vendor class 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Printer class Valid Invalid Vendor class Invalid Valid 1 8 NSB function 2 Printer class Valid Invalid Vendor class Invalid Valid 1 9 1 10 Should not be changed Should be set to on ASB Function When this function is enabled status information is automatically sent to the host whenever the printer status changes such as when the cover is opened paper runs out or an error occurs For information about automatic status information transmission refer to the separate Program mer s Manual Star Line Mode Star Page Mode and ESC POS Mode 2 NSB Function When this function is enabled status information is sent automatically whenever the printer enters into reverse forwarding mode For information about automatic status information transmission refer to the separate Program
14. adapter to the power cable Note Use only the standard AC adapter and power cable 2 Connect AC adapter to the connector on the printer 3 Insert the power cable plug into an AC outlet ANCAUTION When disconnecting the cable take hold of the cable connector to pull it out Releasing the lock makes it easy to disconnect the connector Pulling the cable excessively could cause damage to the connector 3 5 Turning Power On Make sure that the Power cord has been connected as described in 3 4 Turn ON the power switch located on the front of the printer The POWER lamp on the control panel will light up Power switch ANCAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access When an Switch blind is affixed to the printer above the power switch the ON OFF marks of the power switch may be hidden If this occurs remove the power cord from the outlet to turn the printer OFF ze 3 6 Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug See Modular plug on page 53 for details about the type of modular plug that is required Note that this printer does not come with a modular plug or wire so it is up to you to obtain one that suits your needs A CAUTION Make sure t
15. not a recoverable error EEPROM error OFF Flashes Red lamp at 0 75 second intervals This is not a recoverable error SRAM error OFF Flashes Orange lamp at 1 sec ond intervals This is not a recoverable error Head thermistor error OFF Flashes Red lamp at 1 5 sec ond intervals This is not a recoverable error Power voltage error OFF Flashes Orange lamp at 2 sec ond intervals This is not a recoverable error Note 1 Ifa non recoverable error occurs turn the power OFF immediately 2 When Power supply error occurs there is a possibility that the power supply unit has a trouble For other non recoverable errors please consult the dealer for repairs e 5 3 Self Printing 5 3 1 Test Printing Place the thermal paper roll on the printer Turn the power ON while holding the FEED button depressed The printer will run a test print according to the Ver No DIP switch settings and memory switch settings etc xk TSP800II Ver1 0 Xxx Interface Parallel Dip Switch 1 Sw 1234567894 n eoo off Dip Switch 1 Detail 1 2 Emulation Star Line T 5 INIT Reset Enable BUSY All ASB Invalid NSB Invalid 44 Command emulation 6 1 8 Memory Switch FEDCBA9876543210 HEX 0 000000 0000 0 0000 AE D lt 3 gt 000000000000000 lt 4 gt 0000000000000000 0000 lt 8 gt 0000000000000000 0000
16. out or an error occurs For information about automatic status information transmission refer to the separate Program mer s Manual Star Line Mode Star Page Mode and ESC POS Mode The factory settings of DIP switch are all on 40 DIP SW 2 Switch Function ON OFF 2 1 2 2 23 Always ON Should be set to on 2 4 The following is the procedure for changing the settings on DIP switch No 3 UU TN pH rS Then secure it with the screws D Turn off the printer and all components connected to it Remove the 2 screws Remove the serial interface board unit Change the setting of the DIP switches Replace the serial interface board unit Turn on the printer and all components connected to it OFF No 12345678 DIP SW 3 DIP switch 3 The factory settings of DIP switch are all on except for switches 7 and 8 DIP SW 3 Switch Function ON OFF 3 1 32 Baud Rate See table below 3 3 Data Length 8 bits 7 bits 3 4 Parity Check Disabled Enabled 3 5 Parity Odd Even 3 6 Handshake DTR DSR XON XOFF 3 7 Should not be changed Should be set to u o 3 8 off Baud Rate Switch 3 1 Switch 3 2 4800BPS OFF ON 9600BPS ON ON 19200BPS ON OFF 38400BPS OFF OFF 41 10 3 USB Interface Model ORTA e EL No 12345 6 7 8 9 10 No 12 3 4 DIP SW 1 DIP SW 2 DIP SW I Switch 1 1 Switch 1 2 Command emulation ON ON Star
17. out paper while the printer cover is closed The heating element and the driver IC of the thermal head are easily damaged Do not touch them with metal objects sandpaper etc Printing quality may suffer if the thermal head heating element becomes soiled by being touched with your hands Do not touch the thermal head heating element There is a risk of damage to the driver IC of the thermal head from static electricity Never directly touch the IC The printing quality and working life of the thermal head cannot be guaranteed if any paper other than that recommended is used In particular paper containing Na K C1 may drastically reduce the working life of the thermal head Please exercise caution Do not operate the printer if there is moisture on the front surface of the head from con densation etc zd 9 A printed piece of thermal paper may become electrically charged If the printer is placed vertically or mounted on a wall the cut piece of paper may stick to the printer instead of falling Beware that this could cause a problem if you use a stacker that stores the pieces of paper that fall freely 10 Do not change the paper width during use The thermal printing head rubber roller and cutter wear differently according to the paper width This can cause the printing or cutter movement to malfunction 11 Do not transport the printer with its cover open and holding it by the cover 12 Do not forcibly pull on the interface c
18. s PCS value must be 0 90 or more 3 Note that accuracy of starting printing with the black mark sensor must be within 2 mm of 4 the standard printing positions the printing length must be within 2 mm of the set value in consideration of discrepancies occurring in the processing accuracy of the platen diameter and environmental temperature in the initial state and a 5 error margin against the set value must be taken into account in consideration of life expectancy and attention paid to the print layout when using pre printed paper The printing area must be within the usable range shown in the above diagram when using black marks With regards to the top margin approximately 13 mm is established between the print position and the cut position auto cutter and the paper is fed through 1 mm or more eight dot lines if printing is performed after the cutting operations making a total of 14 mm or more for the margin Ensure that the margin shown in the above diagram is used to prevent the printing area value in the paper feed direction from exceeding the pitch of the black mark Note that if this margin is not used it may result in pages being skipped and other defects Example of the printing area setting When the pitch of the black mark dimension A is 100 mm Top margin 14 mm bottom margin 3 mm 100 mm x 0 03 6 mm From this it is clear that the printing area in the paper feed direction must be 80 mm or less 35
19. scis sors to cut off any excess 10 cm maximum Ethernet cable Ferrite core 5 Connect the interface cable to the connector on the rear panel of the printer Ethernet interf a see Ethernet interface board IFBD HE07 3 3 Installing the Printer Software Here is the procedure for installing the printer driver and utility software which are stored on the supplied CD ROM The procedure applies to the Windows operating systems shown below e Windows XP SP2 or later Windows Vista Windows 7 1 Turn ON the power to your PC to start Windows 2 Insertthe supplied CD ROM Drivers and Utilities into the CD ROM drive 3 Follow the instructions that appear on the screen 4 The dialog shown in the illustration indicates that the procedure has been completed Click Finish i Star Micronics Printer Software Setup Completed the Star Micronics Printer Software Setup Wizard Click the Finish button to exit the Setup Wizard SEAI The dialog that appears on the screen varies with your system This completes the installation of the printer software A message will appear prompting you to restart Restart Windows 3 4 Connecting the Optional AC Adapter Note Before connecting disconnecting the AC adapter make sure that power to the printer and all the devices connected to the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 1 Connect the AC
20. set the DIP switches as follows DIP SW1 4 OFF DIP SW1 5 ON DIP SW1 6 ON and DIP SW1 7 ON Turn the printer power ON The lamps on the control panel will flash and the printer will enter the sensor adjustment mode Using a small slot screwdriver turn VR3 as shown below and adjust it so that the green POWER LED and the red ERROR LED light Turn the printer power OFF and restore the following DIP switches to their original set tings DIP SW1 4 DIP SW1 5 DIP SWI1 6 and DIP SWI 7 Paper roll DSW 1 9S vr cl Ta o9 VR2 VR3 VR1 Ii Power switch Power lamp ERROR lamp 9 6 3 NE Near End Sensor Adjustment The sensitivity of the sensor is calibrated at the factory so sensor adjustment is not necessary under ordinary conditions However you may need to make adjustments when using non recommended paper or when the surrounding environment prevents the sensor from working properly Make sure that the printer is turned OFF Open the printer cover remove the roll paper and set the printer to the paper absent state Remove the screw from the DIP switch cover on the bottom of the printer Then take off the DIP switch cover as shown in the illustration below Using the tip of a ballpoint pen or a similar tool set the DIP switches as follows DIP SW1 4 OFF DIP SW1 5 OFF DIP SW1 6 ON and DIP SW1 7 ON Turn the printer power O
21. settings of memory switches refer to the separate Specification Manual The table below shows the factory settings for the memory switches Memory Switch Hexadecimal Code 0 0000 1 0000 2 0000 3 0000 4 0000 5 0000 6 0000 7 0000 8 0000 9 0000 AWARNING Changing the memory switch settings can cause the printer to fail to operate correctly 55 16 Release History Date Rev No Month Day Contents Year Rev 1 0 08 30 2009 New Release Rev 1 1 07 30 2010 Page 6 Added the description about the Ethernet interface board IFBD HEO7 56 tef SPECIAL PRODUCTS DIVISION STAR MICRONICS CO LTD 536 Nanatsushinya Shimizu ku Shizuoka 424 0066 Japan Tel int 81 54 347 0112 Fax int 81 54 347 0409 Please access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 1150 King Georges Post Road Edison NJ 08837 3729 U S A Tel int 1 732 623 5555 Fax int 1 732 623 5590 STAR MICRONICS EUROPE LTD Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Tel int 44 1494 47 1111 Fax int 44 1494 473333 STAR MICRONICS ASIA LTD Rm 1901 5 19 F Enterprise Square Two 3 Sheung Yuet Road Kowloon Bay Hong Kong Tel int 852 2796 2727 Fax int 852 2799 9344 2010
22. such as the type of paper that you use For information about the life of the print head and auto cutter when they are not used under the conditions described above refer to the separate Specifications Manual MCRF 37 million lines The Mean Cycle Between Failure MCBF is defined to be the overall failure cycle which includes random or wear failures that occur until the printer reaches its mechanical life of 20 million lines As the mechanical remains at 20 million lines the MCBF of 37 million lines does not indicate its useful life Note 1 When recommended thermal paper whose thickness is above 75 um but not more than 150 um is used the mechanical life of the printer is 10 million lines and the MCPF is 25 million lines 2 All the reliability values indicated above are based on the use of the recommended thermal paper No reliability can be guaranteed for the use of non recommended thermal paper 2 9 7 Black mark specifications R ide of Dimension A 30 to everse side o 300 mm the paper gt 5 t 1mm 15 mm or more Printing direction lai Upper margin 14 mm or more Bottom margin 3 mm dimension The reverse side of the A x 3 or more paper is the printing surface Cut position Remarks Thecut position shown above is when the print starting position correct value for Section 15 memory switch 9 is the default setting 2 The black mark
23. with this device affix it to the interface cable Statement of The Canadian Department of Communications Radio Interference Regulationst This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada The above statement applies only to printers marketed in Canada Trademark acknowledgments TSPS00II Star Micronics Co Ltd Notice e All rights reserved Reproduction of any part of this manual in any form whatsoever without STAR s express permission is forbidden e The contents of this manual are subject to change without notice e All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them e The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 2009 2010 Star Micronics Co Ltd TABLE OF CONTENTS 1 Unpacking and Installation acseeedesscoaeeiv cid es Ein p Ea nk ea DAXEE HAE HL EY FO aS ELE Ina ee t NOXAE IL EE I DH M str Mane aE 1 PEE Unpack MN eee EE EE E O E S da EE eee nade eens 1 1 2 Choosing a piace tor the Printer 5 ed calc caitlin eae itti tacos daa mace oa tides 2 2 Parts Identification and Nomenclature s essesssessssessseesesessossscosesssovossssssccscooosnossecsssosorsoses sscscsossrssseeseses ss 3 KM
24. DataAvail Data0 4 33 External GND 34 35 36 In nSelectIn 1284Active This connector mates with an Amphenol 57 30360 connector Parallel interface connector printer side Lage 12 RS 232C Serial Interface 12 1 Interface Specifications D Data transmission method Asynchronous serial interface Baud rate Selectable from 4800 9600 19200 38400 bps Refer to 10 DIP Switch Setting 3 Word length Start bit 1 bit Data bit 7 or 8 bits selectable Parity bit Odd even or none selectable Stop bit 1 bit length Signal polarity RS 232C MARK Logic 1 3 V to 15 V SPACE Logic 0 3 V to 15 V MARK 1 bO b1 b2 b3 b4 b5 b6 b7 al Len A Start bit B Data bit C Parity bit D Stop bit SPACE 0 48 12 2 RS 232C Connector Pin No Signal name Direction Function F GND Frame ground TXD OUT Transmission data RXD IN Receive data RTS OUT Same as DTR ON tn BR WwW N e N C DSR IN Not used 1 STAR Mode Not used 2 ESC POS Mode When DIP Switch 3 7 OFF A DTR communication mode Indicates whether data receive from host is enabled or disabled Space Receive enabled Mark Receive disabled except when transmitting data by DLE EOT and GS a B X
25. N The lamps on the control panel will flash and the printer will enter the sensor adjustment mode Use a small slot screwdriver to turn VR2 clockwise as far as it will go If the POWER LED lights go to step 6 If the POWER LED does not light turn VR2 so that both the ERROR LED and the POWER LED light Turn the printer power OFF and restore the following DIP switches to their original set tings DIP SW1 4 DIP SW1 5 DIP SW1 6 and DIP SW1 7 Paper roll DSW 2 DSW 1 pect 0 68 29 S y c hL al Q o VR2 VR3 VR1 Power switch Power lamp ERROR lamp 28 T Preventing and Clearing Paper Jams 7 1 Preventing Paper Jams The paper should not be touched during ejection and before it is cut Pressing or pulling the paper during ejection may cause a paper jam paper cutting failure or line feed failure 7 2 Removing Paper Jam If a paper jam occurs clear it as described below 1 Set the power switch to off to turn off power to the printer 2 Push the lever toward you to open the printer cover 3 Remove the jammed paper Note 1 To prevent parts such as the thermal head or the rubber roller from damage or deformation do not forcibly pull on the paper with the printer cover closed Note 2 If label paper gets jammed the glue from the labels could stick to the parts If this occurs make sure to wipe them clean of the glue 4 Position the paper roll straight and
26. ON X OFF communication mode Status of this signal is not checked When DIP Switch 3 7 ON This is an externally reset signal A space above ms pulse width engages reset S GND Signal ground N C Not used DTR OUT 1 STAR Mode A DTR communication mode Indicates whether data receive from host is enabled or disabled Space Receive enabled Mark Receive disabled B X ON X OFF communication mode Always space except during following condi tions Period between reset and communication ena bled During self printing 49 Pin No Signal name Direction Function 20 DTR OUT 2 ESC POS Mode A DTR communication mode Indicates whether data receive from host is enabled or disabled Space Receive enabled Mark Receive disabled The busy condition can be changed by using DIP Switch 1 6 as follows DIP Switch 1 6 Printer status OFF ON 1 During the period from when the power is turned on includ ing resetting using the interface BUSY BUSY to when the printer is ready to receive data 2 During the self printing BUSY BUSY 3 When the cover is open BUSY 4 During the paper feeding by FEED button E Huar 5 When the printer stops printing o BUSY due to a paper end 6 During macro executing standby o BUSY status 77 When an error has occurred BUSY 8 When the receive buffer becomes BUSY BUSY full B X O
27. Outer roll diameter 6100 mm or less Take up paper roll width 1127 mm or 807 mm Thickness 65 150 um when using 115 5 mm width paper 65 85 um when using 79 5 mm width paper Core outer inner diameter Paper thickness Core outer Core inner 65 75 um 618 1 mm 612 mm 65 75 um 321 mm 025 4 mm 75 150 um 321 mm 625 4 mm Printed surface Outer edge of roll Tail end handling Do not use paste or glue to secure the paper roll or its core Do not fold the tail end of the paper 2 Recommended paper Manufacture Product name Quality characteristics Use Paper thickness um Mitsubishi Paper Mills P220AG normal type paper 65 Limited HP220A high image stability paper 65 HP220AB 1 high image stability paper 75 P220AGB normal type paper card ticke 80 P220AB normal type paper card ticket 85 P220AC 1 normal type paper card ticket 95 P220AC normal type paper card ticket 105 P220AD normal type paper card ticket 130 P220AE 1 normal type paper card ticket 150 PB670 2 color paper Red amp Black 75 zu Manufacture Product name Quality characteristics Use Paper thickness um Mitsubishi HiTec Paper F5041 normal type paper 60 Flensburg GmbH Oji Paper Co Ltd PD150R normal type paper 15 PD160R high image stability paper 65 75 PD450 normal type paper 65 Nippon Paper Industries TF50KS E2D normal type paper 59 Kanzaki Speciality Papers P300 P310 no
28. THERMAL PRINTER TSP800ll SERIES Hardware Manual SEAI Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This statement will be applied only for the printers marketed in U S A FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable For RF interference suppression if a ferrite core is provided
29. able power cable or cash drawer cable that is con nected To detach a connector make sure to grasp it at the connector portion without ap plying excessive stress on the connector at the printer 4 Notes on Using the Auto Cutter 1 To print after a cut feed 1 mm 8 dot line or more of paper 2 Ifthe cutter is not in its home position after an error first eliminate the cause of the error then turn the power back ON 3 If the printer is placed horizontally the use of the partial cut is recommended If you use the full cut the cut pieces of paper may fall into the paper outlet passage causing a paper jam as a result of cutting multiple pieces of paper Therefore do not use the full cut if the printer is placed horizontally 4 Ifyou use the full cut make sure to remove the piece of paper after each cut 5 Do not attempt to remove the paper during a cut as this can cause a paper jam 16 4 Consumable Parts and AC Adapter When consumable parts have run out use those specified in the table below Note Access the following URL for the information of the recommended paper http www star m jp eng dl dl02 htm Make sure that the AC adapter specified in the table is used Use of consumable parts or AC adapter which are not specified in the table may result in dam age to the printer fire or electric shock 4 1 Thermal Paper Roll 1 Paper roll specification Width Width 115 5 0 5 mm or 79 5 0 5 mm
30. aning is recommended to be carried out once six month or one million lines If the printer uses label paper clean it on a monthly basis or after printing approximately 200 000 lines 8 1 Cleaning the Thermal Head To remove the dark paper dust that has accumulated on the thermal head surface wipe it clean with cotton swab or soft cloth dipped in alcohol ethanol methanol or isopropyl alcohol If the printer uses label paper wipe it clean of the glue that may have accumulated Note 1 The thermal head is easily damaged so clean it with a soft cloth taking care not to scratch it Note 2 Do not attempt to clean the thermal head immediately after printing when the thermal head is hot Note 3 Beware of the risk of damaging the thermal head as a result of static electricity that may be created during cleaning Note 4 Turn the power ON only after the alcohol has dried completely 8 2 Cleaning the Rubber Roller Use a dry soft cloth to wipe off the dust that may have accumulated on the rubber roller 8 3 Cleaning the Sensors and the Surrounding Areas Clean the sensors mainly the reflector type sensors of debris dust paper particles glue etc that may have accumulated 8 4 Cleaning the Paper Holder and the Surrounding Area Clean the paper holder of debris dust paper particles glue etc that may have accumulated Rubber roller Thermal head 30 9 Specifications 9 1 General Specificatio
31. close the printer cover gently Note 1 Make sure that the paper is positioned straight If the printer cover is closed with the paper skewed a paper jam may result Note 2 Lock the printer cover by pressing down on the sides Do not try to close it by pressing down on the centre The cover may not lock properly 5 Set the power switch to on to turn on power to the printer Make sure that the ERROR LED is not lit Note While the ERROR LED is lit the printer will not accept any commands such as the print command so make sure that the printer cover is locked properly Thermal head Caution Symbol A This symbol is placed near the thermal head to indicate that it may be hot Never touch the thermal head immediately after the printer has been used Let the thermal head cool for a few minutes before touching it Never touch the thermal head with your hands because it can generate static electricity which can damage the device in the thermal head A This symbol is placed near the cutter Never touch the cutter blade which could cut your finger N This symbol is placed near the peripheral drive connector Do not connect this to a telephone 299 8 Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt To prevent such a problem paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically Such cle
32. ctor T 1 i With shield 2 rit de TR1 D1 oC L4 i Peripheral unit 3 ioa 24 V 4 17824 j M GND p n 4 R3 DL D2 4 7 kQ EL TR T L2 Tou 5 9 6 P Modular M GND Peripheral jack connector tuni pM 5 V S unit 2 Compulsion 6 i switch ground Printer side lt User side 53 Reference 2SD 1866 Circuit Configuration C R3 3 5 kQ R4 300 Q Drive Output 24 V Max 1 0A TRI TR2 Transistor 2SD 1866 or equivalent R1 10 kQ R2233 KQ MW MW R3 R4 E Note 1 Peripheral units 1 and 2 cannot be driven simultaneously 2 To drive them continuously set the duty cycle ratio to 20 or less except when a peripheral buzzer is connected 3 Never use the peripheral buzzer drive command if a device other than a peripheral buzzer is connected i e cash drawer etc Doing so can damage the connected device and this circuit 4 The status of the compulsion switch can be known from the status command Refer to the separate Programmer s Manual for details 5 Minimum resistance for coils L1 and L2 is 24Q 6 Absolute maximum ratings for diodes D1 and D2 Ta 25 C are Average Rectified Current I 1A 7 Absolute maximum rating for transistors TR1 and TR2 Ta 25 C are Collector current Ic 2 0 A 54 15 Memory Switch Settings Each memory switch is stored in EEPROM For details on the functions and
33. d the cable and lock it Use scissors to cut off any excess Ferrite core 5 cm Interface cable 5 Connect the interface cable to the connector on the rear panel of the printer 6 Fasten the connector clasps 3 2 2 RS 232C Interface Cable 1 Make sure the printer is turn off ANCAUTION Before connecting disconnecting the interface cable make sure that power to the printer and all the devices connected to the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws RS 232C interface cable 3 2 3 USB Interface Cable Affix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustra tion 3 2 4 Connecting Ethernet Cable If a ferrite core is included install the ferrite core onto the Ethernet cable according to the fol lowing procedure to prevent electrical noise If a ferrite core is not included perform steps 1 and 5 only When using an Ethernet cable that is 10 m or less shielded cable is recommended 1 Make sure the printer is turned off 2 Install the ferrite core onto the ethernet cable as shown in the illustration below 3 Pass the fastener through the ferrite core 4 Loop the fastener around the cable and lock it Use
34. e occ che Sepia ckvvinde Ee en end tete ku gula 25 6 2 PE and BM Paper End and Black Mark Sensor Adjustment sese 2 6 3 NE Near End Sensor Adjustment serseri Ene ORE E EIERE 28 7 Preventing and Clearing Paper JamS scsescssccoccssocssoossocccosssooessoocssooscossccossssocssoosssossosssosssssossssossssse 29 Tel Preyentine Paper Jams Pet ennegado a uted e etd ee ent N N 29 Pods Removing Paper up re EEE EE E R T E I EE iE 29 Periodical Eri m 30 8 1 Cleaning the Thermal Head cree ttn vene Pe EU pra dentist eave E eii 30 5 2 Cleaning the Rubber RollBt i oic toe E Uue coactus t tm E DUM UD edis etd en era EM aAa 30 8 3 Cleaning the Sensors and the Surrounding ATOBS sisse e trtne ti qe e nis tca de entis inna LAE RM P Ee eU URuS 30 8 4 Cleaning the Paper Holder and the Surrounding Area etta extera onere n vta 30 O SDECIICOUIQIS isiron Hr ARAS PRPGAIEPRU FR IO HER ETN PO PIRA PRO VO E OR DP EPOR AE 31 9 1 General Speci Cats MP 31 9 2 Auto C alter SDECIICHSlDDS ioni coteceiettt en Saeed ethic obse evene sec E apa ii ate dente vri aci ves Ded Cep AES 32 MMU ACS RR RP 32 9 4 AC Adapter Option m 32 9 3 Environmental SCT OTe tS eainiie Se ued dane E EEE EE E A dud tius 33 9 6 Reliability Specifications eoi e ER erra os aee tia ecc obedece Utbbee eeii aiiin iei ai 34 9 Black mark specifications Mer
35. e tail end of the paper 2 Recommended label paper Quality Thickness um Manufacturer pM features Base Separa Total RRUHCSIM name ME type applications material tor thickness Nippon Paper HD75 For FA and industry 78 60 114 High Industries adhesion Ojitec Co GS75 For distribution or 61 41 115 High Ltd P22 GOW information control adhesion Lintec LD2114 For distribution or 65 4 115 High information control adhesion Lintec LD3330 For distribution or 85 60 150 High information control adhesion Note 1 Depending on the type and thickness of the paper it may be necessary to change the settings for printing darkness To change the darkness settings use the printing dark ness settings command lt ESC gt lt RS gt d n Refer to the separate programmer s manual for details 2 The print density may vary depending on the type of paper roll and operating environ ment 3 A reader or scanner may not be able to scan a printed bar code or characters depending on the print density Make sure that your reader or scanner is able to scan correctly beforehand 3 Effective Print Width Paper Width Right Left Margin mm Effective Print Width Number of Print Columns mm mm 12 x 24 Font 105 0 5 5 95 63 a Detailed Diagrams of Recommended Tack Label Specifications Tack label 9032 t1 2100 MAX 110 5 Paper tube
36. hat the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the connector on the rear panel of the printer NCAUTION Do not connect a telephone line into the peripheral drive connector Failure to observe this may result in damage to the printer Also for safety purposes do not connect wiring to the external drive connector if there is a chance it may carry peripheral voltage 2ll 3 7 Loading the Paper Roll Be sure to use paper roll that matches the printer s specification Cover open lever le OPEN Paper roll Tension bar D Push the cover open lever and open the printer cover For the RX model Turn the key under the cover open lever so that the lock is OPEN Then push down on the cover open lever and open the printer cover The key cannot be removed when the lock is OPEN Before you remove the key turn it so that the lock is in the CLOSE position Set the paper roll in the direction as shown and pull on the leading edge of the paper towards you 7O Note Make sure not to pass the paper under the tension bar In the following condition remove the tension bar unit in accordance with the procedure described in paragraphs 3 7 1 e Paper thickness between 100 um and 150 um Note When using a paper roll with an 79 5 mm width attach the paper roll holder in ac
37. istery me 56 Please access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual 1 Unpacking and Installation 1 1 Unpacking After unpacking the unit check that all the necessary accessories are included in the package Printer CD ROM g Paper roll Setup sheets D D c Note The ferrite core and fastener provided with your printer depend on your printer configuration Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date 1 2 Choosing a place for the printer Before actually unpacking the printer you should take a few minutes to think about where you plan to use it Remember the following points when doing this v Choose a firm level surface where the printer will not be exposed to vibration v The power outlet you plan to connect to for power should be nearby and unobstructed Y Make sure that the printer is close enough to your host computer for you to connect the two v Make sure that the printer is not exposed to direct sunlight v Make sure that the printer is well away from heaters and other sources of extreme heat v Make sure that the surrounding area is clea
38. le the printer is on 3 Setup the Cable to the PC 3 1 1 Parallel Interface Cable Connecting 3 1 Connect the parallel interface cable to a parallel port iii hii Q A 5 o gt n o 3 1 2 RS 232C Interface Cable Connect the RS li l Q N ee a un fas o o 5 s o o S hir o S Q N cen N po e AAA port of your PC 3 1 3 USB Interface Cable I I M NN N A V Connect the USB interface cable to a USB port of your PC E 3 1 4 Ethernet Interface cable E o e o S o S o ss o D 5 s o o S hiv M oO S J o S o o Q o S S Q Q A 2 o gt n A A d 3 2 Connecting the Cable to the Printer Note that the interface cable is not provided Please use a cable that meets specifications NCAUTION Before connecting disconnecting the interface cable make sure that power to the printer and all the devices connected to the printer is turned off Also make sure the power cable plug is disconnected from the AC outlet 3 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass the fastener through the ferrite core 4 Loop the fastener aroun
39. mbol R fh This symbol is placed near the thermal head to indicate that it may be hot Never A AN touch the thermal head immediately after the printer has been used Let the thermal head cool for a few minutes before touching it Never touch the thermal head with your hands because it can generate static electricity which can damage the device in the thermal head This symbol is placed near the cutter Never touch the cutter blade which could cut your finger This symbol is placed near the peripheral drive connector Do not connect this to a telephone ANWARNING 1 2 Do not touch the cutter blade e There is a cutter inside the paper outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress e The printer cover can be opened when replacing the paper However since the cutter blade is on the inside of the printer cover be careful not to place your face or hands too close to the cutter blade During and immediately after printing the area around the thermal head is very hot Do not touch it as you could be burned ANCAUTION 1 2 3 4 2 6 7 8 Do not operate the cover open lever while pressing on the printer cover with your hand Do not push the cover open lever and open the printer cover when printing is in progress or when the auto cutter is operating Do not push
40. mer s Manual Star Line Mode and Star Page Mode 2 Star Page Mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 USB mode Printer class Vendor class 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Printer class Valid Invalid Vendor class Invalid Valid 1 8 NSB function 2 Printer class Valid Invalid Vendor class Invalid Valid 1 9 1 10 Should not be changed Should be set to on 3 ESC POS mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always OFF 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 USB mode Printer class Vendor class 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Printer class Valid Invalid Vendor class Invalid Valid 1 8 Should not be changed Should be set to on 1 9 Graphic adjustment 203 DPI 180 DPI 1 10 Should not be changed Should be set to on DIP SW 2 Switch Function ON OFF 2 1 2 2 23 Always ON Should be set to on 2 4 The factory settings of DIP switch are all on est 10 4 EthernetInterface Model ON UIE a
41. n dry and free of dust v Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes v Make sure that the room where you are using the printer is not too humid AAWARNING Y Shut down your equipment immediately if it produces smoke a strange odor or unu sual noise Immediately unplug the equipment and contact your dealer for advice v Never attempt to repair this product yourself Improper repair work can be dangerous v Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock 2 Parts Identification and Nomenclature Printer cover Open this cover to load or replace paper Power switch Used to turn on ict S off power to the printer WE Features LED indicators to indicate printer status and Control panel Cover open lever switches to operate the printer Push this lever in the direction of the arrow to open the printer cover Interface connector Peripheral drive connector Power connector For connection to a Connects to peripheral units For connection of the host computer such as cash drawers etc AC adapter Do not connect this to a Never unplug the telephone AC adapter whi
42. n X Off Communication Mode Always space except during following condi tions Period between reset and communication ena bled During self printing 21 24 N C Not used 25 INIT IN When DIP Switch 3 8 OFF Status of this signal is not checked When DIP Switch 3 8 ON This is an externally reset signal A space above 1 ms pulse width engages reset D sub 25 Pin 5 12 3 Cable Connections The followings are a recommended interface cable connections FG TXD RXD RTS CTS DSR SG DTR INIT Printer side Host side 25 pin 9 pin 2 04 02 o3 TXD 3 o o3 02 RXD 4 o o4 o7 RTS 50 5 Log CTS 6 04 o6 o6 DSR 70 o7 o5 SG 2004 o8 o 1 DCD Note Use shielded wire less than 3 m in length 12 4 Electrical Characteristics Voltage Data signal Control signal Binary status 3 V to 15 V Mark OFF 1 3 V to 15 V Space ON 0 as 13 USB and Ethernet Interface 13 1 USB Interface Specifications 1 General Specification Conforms to USB 2 0 Specifications 2 Communication Speed USB Full Speed Mode 12 Mbps 3 Communication Method USB Bulk Transmission Mode 4 Power Specifications USB Self power Function 5 Connector USB Up Stream Port Connector USB Type B 13 2 Ethernet Interface Specifications 1 General Specification Conforms to IEEE802 3 2 Communication Media 10 Base T 100 Base TX 3 Comm
43. ns 1 2 3 4 5 6 7 8 9 Printing method Print speed Dot density Printing width Number of print columns Paper roll Overall dimension Weight Noise Approx Direct line thermal printing Max 1440 dots sec 180 mm sec 203 dpi 8 dots mm 0 125 mm dot Max 104 mm 69 12 x 24 dots Refer to chapter 4 for details on the recommended paper roll Paper width 111 5 0 5 or 79 5 0 5 mm Roll diameter 6100 mm or less 180 W x 213 D x 148 H mm Approx 1 9 kg 56 dB 213 mm 148mm zt 9 2 Auto Cutter Specifications 1 Cutting frequency Max 20 cuts per minute 2 Thickness of paper 0 065 0 15 mm when using 115 5 mm width paper 0 065 0 085 mm when using 79 5 mm width paper 9 3 Interface RS 232C serial interface Two way parallel interface IEEE1284 USB interface Ethernet interface 9 4 AC Adapter Option 1 Operating Voltage Input Voltage 90 to 264 V AC 50 60 Hz Output Voltage DC 24 V 10 2 Current Consumption DC 24 V at room temperature Standby Approx 0 12 A ASCII printing Approx average 2 0 A Approx 17 5 printing rate 100 print duty Approx peak 8 6 A Solid printing Approx average 4 2 A Continuous solid printing should be 50 mm or less 3 Power Connector Pin No Function 1 Drive power 24 V 2 Signal GND 3 N C
44. on Push the switch for one to five seconds while running under normal operating mode The green and red LEDs will flash with a regular pattern After that push the switch once again in that state to turn OFF both of the red and green LEDs This will return the settings of the interface board to their default or ex factory set tings After the interface board has been initialized the printer will automatically reboot itself B LED Display Green Lights when other party connection is recognized as I00BASE TX Red Lights when packets are received 46 11 Parallel Interface The two way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode Refer to the separate Specifications Manual for details Table of Connection Signals for Each Mode Compatibility Mode Nibble Mode Pin No Direction i Signal Name Signal Name 1 In nStrobe Host Clock 2 In Out Data0 Data0 3 In Out Datal Datal 4 In Out Data2 Data2 5 In Out Data3 Data3 6 In Out Data4 Data4 7 In Out Data5 Data5 8 In Out Data6 Data6 9 In Out Data7 Data7 10 Out nAck PtrClk 11 Out Busy PtrBusy Data3 7 12 Out PError AckDataReq Data2 6 13 Out Select Xflag Datal 5 14 HostBusy 13 16 Signal GND Signal GND 17 Frame GND Flame GND 18 OUT 5 V 5 V 19 30 Twisted Pair Return Twisted Pair Return 31 In nInit nInit 32 Out nFault n
45. ormation is automatically sent to the host whenever the printer status changes such as when the cover is opened paper runs out or an error occurs For information about automatic status information transmission refer to the separate Program mer s Manual Star Line Mode Star Page Mode and ESC POS Mode 2 NSB Function When this function is enabled status information is sent automatically whenever the printer enters into reverse forwarding mode For information about automatic status information transmission refer to the separate Program mer s Manual Star Line Mode and Star Page Mode DIP SW 2 Switch Function ON OFF 2 1 2 2 23 Always ON Should be set to on 2 4 The factory settings of DIP switch are all on E Le 10 2 RS 232C Interface Model a UAV oI No 1 234567 8 9 10 No 1 2 3 4 DIP SW 1 DIP SW 2 DIP SW 1 Switch 1 1 Switch 1 2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF OFF OFF ESC POS Mode The factory settings of DIP switch are all on The functions of switches 1 3 through 1 10 will change according to the command emulation that has been set using switch 1 1 and 1 2 1 Star Line Mode Switch Function ON OFF 1 1 Command emulation Always ON 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjus
46. rmal type paper 57 58 Inc KSP P320RB 2 color paper Red amp Black 65 P320BB 2 color paper Blue amp Black 65 Note 1 Depending on the type and thickness of the paper it may be necessary to change the settings for printing darkness To change the darkness settings use the printing dark ness settings command lt ESC gt lt RS gt d n Refer to the separate programmer s manual for details 2 The print density may vary depending on the type of paper roll and the operating en vironment 3 A reader or scanner may not be able to scan a printed bar code or characters depending on the print density Make sure that your reader or scanner is able to scan correctly beforehand 3 Effective Print Width Paper Width Right Left Margin mm Effective Print Width Number of Print Columns mm mm 12 x 24 Font 115 5 20 5 4 104 69 79 5 0 5 4 12 48 Left Margin Effective Print Width Right Margin gt e Paper Width 8 4 2 Thermal Label Paper Roll Tack Label Paper 1 Label paper specification Backing paper width 110 0 5 mm Outer roll diameter 100 mm or less Take up paper roll width 1125 mm Thickness Core outer inner diameter core inner diameter 925 4 1 mm core outer diameter Printed surface Tail end handling Max 150 um 032 mm Outer edge of roll Do not use paste or glue to secure the paper roll or its core Do not fold th
47. rrors in combination with POWER lamp B eer FEED button ee Press the FEED button to feed paper ERROR lamp Red Orange LED roll POWER lamp Green LED 5 2 Errors 1 Recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Head high temperature Flashes at 0 5 sec OFF Automatically recovered after detection ond intervals the print head has cooled Cover open error ON ON Red Automatically recovered by clos ing the printer cover Paper out error ON ON Orange Automatically recovered by loading a new paper roll then closing the printer cover Paper near end ON Flashes orange Indicators show that the paper lampatlsecond end is approaching but the intervals printer continues to print Black mark paper size ON ON Orange Recovered by loading a new pa error per roll then closing the printer cover Paper cut error OFF Flashes red lamp Recovered ifthe cutter returns to at 0 125 second the home position after turning intervals the power OFF and ON See Notes 1 and 2 Note 1 If the cutter doesn t return to the home position or doesn t perform the initial move ment it cannot be recovered 2 Ifthe paper is jammed turn the power off clear the jammed paper then turn the power ON 29 2 Non recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Flash access error OFF Flashes Orange lamp at 0 5 sec ond intervals This is
48. tment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Invalid Valid 1 8 1 10 Should not be changed Should be set to on 2 Star Page Mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Invalid Valid 1 8 1 10 Should not be changed Should be set to on 39 3 ESC POS mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always OFF 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Should not be changed Should be set to on 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Invalid Valid 1 8 Should not be changed Should be set to on 1 9 Graphic adjustment 203 DPI 180 DPI 1 10 Should not be changed Should be set to on ASB Function When this function is enabled status information is automatically sent to the host whenever the printer status changes such as when the cover is opened paper runs
49. unication Speed 10 100 Mbps 4 Protocol TCP IP 5 TCP IP detail ARP RARP BOOTP DHCP LPR 9100 FTP HTTP TELNET TFTP 6 Connector RJ 45 8 pin modular Note Factory set login password for administrator One of the following protocols may be used for changing the settings on this product HTTP web TELNET or FTP To do so it is necessary to log in using an adminis trator account for the product Use the following administrator account information on HTTP web TELNET or FIP Administrator account name root required Password public required The password may be changed after logging in 52 14 Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers etc Do not connect it to a telephone Use cables which meet the following specifications Peripheral Drive Connector Modular plug Pin Signal Function roO E E E E anti odular plug A0 namie e AMP641337 or BURNDY B 66 4 Shield 1 FG Frame ground Wire lead 2 DRDI Drive signal 1 OUT o 3 24 V Drive power OUT 4 24 V Drive power OUT 5 DRD2 Drive signal 2 OUT 6 DRSNS Sense signal IN Q Drive circuit Separated Ground wire connected to shield The recommended drive unit is shown below Europe only DK DC24V Ee Peripheral drive conne
50. vel 1 Level 2 Level 3 65 836 040 044 2 8 6 4 10 4 75 2 4 5 5 9 0 85 2 1 4 9 T 95 1 9 4 4 Tal 105 130 150 5 Note 1 The adjuster is factory set at level 1 on the horizontal 8 layout and level 3 on the vertical wall mount lay out f 2 The detected diameter and remained paper length given above are calculated values and there may be some variances depending on the rolled state of the paper or the actual mechanism 3 If thick paper is used paper thickness between 100 um and 150 um the paper roll may loosen and cause variances in the detected values Therefore set the adjustor to Level 3 for horizontal layout 4 Thenearendsensor doesn t correspond to the thermal Paper roll core label paper roll tack label paper Ec 6 2 PE and BM Paper End and Black Mark Sensor Adjustment The sensitivity of the sensor is calibrated at the factory so sensor adjustment is not necessary under ordinary conditions However you may need to make adjustments when using non recommended paper or when the surrounding environment prevents the sensor from working properly eoo e Make sure that the printer is turned OFF Open the printer cover load the roll paper and set the printer to the paper present state Remove the screw from the DIP switch cover on the bottom of the printer Then take off the DIP switch cover as shown in the illustration below Using the tip of a ballpoint pen or a similar tool
51. ways ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Pin 31 INIT reset signal Valid Invalid 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Invalid Valid 1 8 NSB function 2 Invalid Invalid 1 9 1 10 Should not be changed Should be set to on 2 Star Page Mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always ON 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Pin 31 INIT reset signal Valid Invalid 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Invalid Valid 1 8 NSB function 2 Invalid Invalid 1 9 1 10 Should not be changed Should be set to on m 3 ESC POS mode Switch Function ON OFF 1 1 Command emulation Always OFF 1 2 Command emulation Always OFF 1 3 Should not be changed Should be set to on 1 4 Sensor adjustment Invalid Valid 1 5 Pin 31 INIT reset signal Valid Invalid 1 6 Handshaking conditions Offline or receive Receive buffer full conditions for BUSY buffer full 1 7 ASB function 1 Invalid Valid 1 8 Should not be changed Should be set to on 1 9 Graphic adjustment 203 DPI 180 DPI 1 10 Should not be changed Should be set to on ASB Function When this function is enabled status inf
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