3070-79a servicenote
Contents
1. SGH7400K DJ SGH7400K FH N1131 67506 SGH7400HOV to SGH7400H1C SGH7400KDD to SGH7400K DG SGH7400KDK to SGH7400K DZ SGH7400KF2 to SGH7400KFM SGH7520CJJ to SGH7520CKS SGH803034B to SGH803035Y Potential Random Printing on the Strip Printer To Be Performed By Customer Parts Required P N Description Qty None Page 3 of 5 3070 79A Situation When the controller is powered on and left idling for 2 or more hours without executing any program the strip printer will start printing random characters The random printing failure mode is only observed for 13070 controller xw4400 Example ele hrevsrararerarara Tarara fave ral fara a fash rari varal ra Laara lla arS ofa beg LP LP eal lela lia Lra i a la Solution Action 1 In order to prevent the random printing both the Standby and Hibernation mode need to be disabled in the PC controller The steps below are required to follow 2 Power up the controller go to Start gt Control Panel gt Administrative Tools gt Computer Management 3 Select Users under Local Users and Groups Notice that there are 4 accounts as in the figure below These 4 logins need to be added with administrative right for power scheme settings p Computer Management Seles g File Action view Window Help len xf e Am 8B A 2 Computer Management Local Name FulNeme Description O 7 System Tools OFF administrator Built in account For administering the ul Event2. SWINDOWS Ss ystemi2 gt 10 Repeat Step 7 to 9 for engineer operator tem and user accounts After that close all command windows 11 Go to Start gt Control Panel gt Administrative Tools gt Computer Management 12 Select Users under Local Users and Groups From the engineer operator tem and user account remove the Administrators which was added at the beginning
3. Viewer EF ASPNET ASP NET Machine Account Account used For running the ASPM Shared Folders a calibrate Calibrate For Medalist Calibrate For Medalist Local Users and Groups EN ngineer For Medalist Engineer For Medalist Er sers id Groupe FS Guest Built in account For guest access tot GE HelpAssistant Remote Desktop Help Ossi Account For Providing Remote Assist Operator For Medalist Operator for Medalist 4s SUPPORT 36 CN Microsoft Corporation This is a vendor s account For the He F a Performance Logs and Alerts Ea CM For Medalist TEM for Medalist FEjoser eneric User For Medalist User for Medalist Page 4 of 5 3070 79A 4 Click on the engineer under the Member of tab click Add Type in administrators and click OK After that click Apply engineer Properties General Member OF Profile Member of wy AgilentlCT Users wa Users Select Groups 7x Select this object type From this locatior AGMMINFOLEE Enter the object names to select examples Check Names administrators lt tenes Remove 5 Once done the engineer will be under the member of Administrators engineer Properties General Member OF Profile Member of wa Administrators Agilent Users 6 Perform the same for operator tem and user accounts Once done close all the windows an
4. 3070 79A SERVICE NOTE Supersedes 3070 79 Agilent 3070 Medalist Series Board Test System ADMINISTRATIVE INFORMATION SERVICE NOTE CLASSIFICATION MODIFICATION RECOMMENDED ACTION X IMMEDIATELY STANDARDS CATEGORY I ON SPECIFIED FAILURE LABOR 1 0 Hours 1 AGREEABLE TIME LOCATION X CUSTOMER INSTALLABLE SERVICE RETURN USED __ RETURN CATEGORY I ON SITE INVENTORY SCRAP PARTS SCRAP l SERVICE CENTER l SEE TEXT l SEE TEXT AVAILABILITY PRODUCT S SUPPORT LIFE NO CHARGE AVAILABLE UNTIL ALWAYS AUTHOR LMF PRODUCT LINE 80 ADDITIONAL INFORMATION Reference the service note number in the activity description field of the SR AGILENT TECHNOLOGIES INC 2008 PRINTED IN U S A Eee Agilent Technologies March 31 2008 Page 1 of 5 Page 2 of 5 3070 79A Serial Numbers Systems E9901D MY47100001 to MY47100054 E9902D MY47110001 to MY47110080 E9903D MY47120001 to MY47120053 E9905D MY47130001 to MY47130013 i3070 HP controller xw4400 for accessories and SPO N1131 67504 SGH70908S7 to SGH70908SN SGH7100HVP to SGH7100HWZ SGH71502MM to SGH71502NF SGH7160PML to SGH7160PN1 SGH719036P to SGH7190372 SGH719070Y to SGH7190714J SGH7230B5P to SGH7230B69 SGH7250QQ6 to SGH7250QQQ SGH72903KR to SGH72903LY SGH73305TB to SGH73305TY SGH73308VZ to SGH73308WK SGH7350FJ9 to SGH7350FJR SGH73605V6 to SGH73605VS SGH73707ZT to SGH73707ZZ SGH7370800 to SGH7370812 SGH7400H10 to SGH7400H1F
5. d run Windows command prompt 7 Type runas user calibrate cmd at the prompt Enter and key in the login password for calibrate as in the user manual Note if the password is removed the password needs to be reset back into the controller in order to perform the steps to set the power option Page 5 of 5 3070 79A BEE Microsoft Windows AP Version 5 1 2600 LG Copyright 1985 2661 Microsoft Corp G 5 Documents and Settings minfolee runas usericalibrate cmd Enter the password for calibrate Attempting to start cmd as user AGMNMINFOLEE calibrate C o Documents and Settings minfolee gt 8 In another command window type powercfg setactive always on and enter oy of x Microsoft Windows AP Version 5 1 2600 LC Copyright 1985 2061 Microsoft Corp CoNWINDOWS systems2 gt powercfg setactive always on 9 Type in powercfg q to check for the setting the setting should be as below oy 5 x Microsoft Windows AP Uersion 5 1 2600 LC Copyright 1985 2001 Microsoft Corp CoNWINDOWS s ystems2 gt powercfg setactive always on CoNWINDOWS Ss ystems2 gt powercfg g Field Description Value me Always On Numerical ID J Turn off monitor AG gt After 20 mins Turn off monitor DCs After 15 mins Turn off hard disks AC gt Hever Turn off hard disks DC gt After 3H mins Hever Hever Hever Processor Throttle AC gt Processor Throttle DC gt C
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