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User`s manual - VTech Communications

1. 1 plus the seven digits or a 1 plus the area code plus A the seven digits You can change the number of digits that you dial from the caller ID log and store the new Fe os number to the directory Boe A oa While reviewing the caller ID log press QUIET Press gt repeatedly to show different dialing options for local Riese qe and long distance numbers before dialing or saving the Press 1 gt telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is shown in the correct format for dialing press tax or to dial 38 Caller ID Save a caller ID log entry to the directory 1 Press CID when the phone is not in use OR Press MENU when the phone is not in use Press W or A to scroll to Caller ID log Then press SELECT twice 2 When the desired entry appears press SELECT The screen displays Edit number and the stored number 3 Use the dialing keys to edit the number e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase the entire entry e Press w or A to move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears 4 Press SELECT to move on to edit the name The screen displays Edit name 5 Use the dialing keys to enter the name up to 15 characters g Additional key press
2. 53 Appendix Expand your telephone system You can add new handsets CS6509 CS6509 14 CS6509 15 CS6509 16 purchased separately to your telephone base Your telephone base supports a maximum of five handsets For more details refer to the user s manual that comes with your CS6509 CS6509 14 CS6509 15 CS6509 16 new handset 54 Appendix Screen messages for models with two or more handsets only for models with two or more handsets only for models with three or more handsets only There are no caller ID log entries You are calling another handset for intercom calls A directory entry is deleted There are no directory entries The directory is full You cannot save any new entry unless you delete some current entries You have just ended a call The handset registration is not successful Another handset is calling for intercom calls There is an incoming call Two handsets are required for an intercom call The handset is on an intercom call The intercom call has just ended You have started the intercom process or started transferring a call and need to enter the desired handset number A system handset or another telephone on the same line is in use The battery needs to be recharged The message in the answering system is deleted MUTE is turned off and the person on the other end can hear you You have turned off the handset microphone The other party cannot hear you but
3. Message deleted The system advances to the next message e Press OFF to stop the playback e Only one handset or the telephone base can access the answering system at a time e During message playback if there is an incoming call or another handset makes a call message playback will be stopped 50 Answering system operation Delete all messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all messages with the telephone base 1 Press X DELETE when the phone is not in use The system announces To delete all old messages press DELETE again 2 Press X DELETE immediately The system announces All old messages deleted If you do not have old messages the system announces You have no old message To delete all messages with a handset 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Answering sys then press SELECT 3 Press w or A to scroll to Delete all old then press SELECT The screen displays Delete all msg If you do not have old messages the handset displays No old messages 4 Press SELECT to confirm your selection The screen displays Deleting and then No old messages You hear a confirmation tone Record play or delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system You can reco
4. 4 Installation options 5 Tabletop to wall mount installation 5 Wall mount to tabletop installation 6 Telephone base layout 7 Handset layout 8 Telephone settings 10 Using the menu 10 Handset ringer volume 10 Telephone base ringer volume 11 Ringer tone 11 Quiet mode 12 Set date andtime 13 LCD language 14 Voicemail number 15 Clear voicemail 16 Key tone 17 Home area code 17 Dial mode 18 Telephone operation 19 Make a call 19 Predial a call 19 Answer a call 19 End a all 1 rsedsases 19 Speakerphone 19 VOIUMG ak osu Eee rex 20 Mute nisi ccna eta een eae 20 Call waiting 20 Temporary ringer silencing 20 Temporary tone dialing 21 Redial jis ttenedke cadens ce ess 21 Check voicemail 22 Chain dialing 22 Web address 23 Transfer a call 23 Find handset 24 Multiple handset use 25 Join a call in progress 25 Intercom ss seu nae a sacks 26 Answer an incoming call during an intercom call 26 Call transfer us
5. ECO Your telephone service provider may alert you of new messages with a stutter broken dial tone Contact your telephone service provider for details ECO T Telephone settings Key tone You can turn the key tone on or off for each handset If you turn the key tone on the handset beeps with each key press If you turn the key tone off there are no beeps when you press the handset keys 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Settings then press SELECT 3 Press W or A until the handset displays Key tone then press SELECT 4 Press w or A to choose Key tone On or Key tone Off 5 Press SELECT to save your selection You hear a confirmation tone Home area code ECO ECO ECO If you dial local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored in the caller ID log without the area code 1 Press MENU when the phone is not in use 2 Press w or A until the handset displays Settings then press SELECT 3 Press w or A until the handset displays Home area code then press SELECT 4 Use the dialing keys 0 9 to enter the desired home area code e Press DELETE to delete a digit e Press and hold DELETE to delete all digits 5 Press SELECT
6. Message capacity 48 Message playback 50 Message window displays 52 Missed call indicator 36 Multiple handset use 25 Mute 20 21 N New message indication 48 O Operating range 68 Operation 19 24 47 53 Index P Paging handsets 24 Parts checklist 1 Play a memo 51 Precautions for users of implanted cardiac pacemakers 67 Pulse dialing 18 Q Quiet mode 12 R Record a memo 51 Record an announcement 41 Recording time 46 Redial 21 Remote access 53 Review a caller ID log entry 37 Review the directory 31 Ringer 10 S Safety instructions 68 Screen messages 40 55 56 Set date and time 18 Settings 10 18 41 46 Share an outside call 25 Speed dial 33 34 Store a directory entry 29 30 Store a speed dial entry 33 T Technical specifications 74 Telephone base indicators 57 Telephone base installation 2 Telephone base layout 7 Telephone base lights 57 Telephone base ringer 11 Temporary tone dialing 21 Time and date setting 18 Tone dialing 18 Troubleshooting 58 65 U Using the menu 10 V Voicemail 16 22 47 Volume 10 11 19 20 50 Ww Wall mount installation 5 6 Warranty 75 76 Website 23 80 Designed to fit your home And yout life VTech Communications Inc A member of THE VTECH GROUP OF COMPANIES VTech is a registered trademark of VTech Holdings Limited Specifications are subject to change without notice 2014 VTech Communications Inc All right reserved 11 14 CS6529 X_WEBC
7. e Press to make or answer a call using the handset speakphone page 19 e During a call press to switch between the handset speakerphone and the cordless handset page 19 8 Getting started Handset layout SS c CID VOLUME e Press to review the caller ID log when the phone is not in use page 37 e During a call or message playback press to decrease the listening volume page 20 or page 50 e Press to scroll down while in a menu or reviewing the directory caller ID log or redial list e While entering numbers or names in the directory press to move the cursor to the left MENU SELECT e Press to show the menu page 10 e While in a menu press to choose an item or save an entry or setting OFF CANCEL e During a call press to hang up e While the handset is ringing press to silence the ringer temporarily page 20 e Press and hold to erase the missed call indicator when the phone is not in use page 36 e While in a menu press to return to the previous menu or press and hold to return to idle mode without making changes MUTE DELETE e While on a call press to mute the microphone page 20 e While using the dialing keys press to delete digits or characters page 19 and page 29 e While the handset is ringing press to silence the ringer temporarily page 20 When reviewing the directory caller ID log or redial list press to delete the displayed entry page 32 pa
8. l phone une prise de courant et ne devrait pas d poser le combin charg sur le socle si le t l phone se trouve proximit d un endroit comportant des concentrations de gaz inflammables moins que la ventilation soit ad quate Une flamm che dans un tel endroit pourrait provoquer un incendie ou une explosion De tels environnements peuvent comprendre des endroits o l on utilise de oxyg ne m dical sans ventilation ad quate des gaz industriels dissolvants de nettoyage des vapeurs d essence etc une fuite de gaz naturel etc 16 Ne placez que le combin de votre t l phone pr s de votre oreille lorsqu en mode de conversation 17 Ces adaptateurs ont t con us pour tre orient s en position verticale ou mont s au sol Les broches ne sont pas con ues pour maintenir l adaptateur en place si celui ci est barnch dans une prise au plafond ou sous une table armoire CONSERVEZ CES INSTRUCTIONS Pile e MISE EN GARDE N utilisez que la pile incluse e Ne jetez pas la pile au feu V rifiez les instructions sp cifiques de mise aux rebus aupr s des autorit s locales e N ouvrez pas et ne mutilez pas la pile L lectrolyte qui s en chapperait est corrosif et pourrait causer des br lures ou des blessures aux yeux ou la peau L lectrolyte est toxique si aval e Soyez prudents lorsque vous manipulez les piles afin d viter les courts circuits provoqu s par des mat riaux conducteurs
9. vW y Telephone base Battery compartment cover Battery Wall mount bracket power adapter 1 for CS6529 CS6529 14 1 for CS6529 CS6529 14 CS6529 15 CS6529 16 CS6529 15 CS6529 16 CS6529 17 CS6529 19 CS6529 17 CS6529 19 2 for CS6529 2 CS6529 25 2 for CS6529 2 CS6529 25 CS6529 26 CS6529 26 3 for CS6529 3 3 for CS6529 3 4 for CS6529 4B 4 for CS6529 4B Abridged users manual Quick start guide Abridged users manual Quick start guide To purchase a replacement battery or power adapter visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 1 Getting started Telephone base and charger installation Install the telephone base and charger as shown below If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and telephone wall jack Contact your DSL service provider for more information about DSL filter Telephone wall jack Electrical outlet not controlled by a wall switch Telephone base power adapter 0000 0000 eu Clo Telephone base A DSL filter not included is required if you have DSL high speed Internet service The DSL filter must be plugged into the telephone wall jack Telephone line cord Electrical outlet not controlled by a
10. Review then press SELECT The screen displays Entries in DIR X and then the first entry in the directory 2 Use the dialing keys to enter the letter associated with the name For example if you have entries for Jenny Jessie Kristen and Laura in your directory press 5 JKL once to see Jenny when Jenny displays press w to see Jessie twice to see Kristen or three times to see Laura If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press v or A to browse 31 Directory Edit a directory entry 1 Search for the desired entry in the directory see Review and dial from the directory or Alphabetical search on page 31 2 When the desired entry appears press SELECT The screen displays Edit number and the stored number 3 Use the dialing keys to edit the number e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase the entire entry e Press w or A to move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears 8 ECO 4 Press SELECT to move on to edit the name The screen displays Edit name and then the stored name 5 Use the dialing keys to edit the name up to 15 characters Additional key presses show other characters of that ECO particular key e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entry e P
11. While you press and hold i FIND HANDSET plug the telephone base power adapter back to the power outlet 3 After about 20 seconds when the IN USE light starts flashing release FIND HANDSET and then press it again within 2 seconds When the phone successfully enters the CEC battery charging testing mode the IN USE light turns off and all handsets display 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately When the phone fails to enter this mode repeat Step 1 through Step 3 above The telephone base will be powered up as normal if you fail to press amp FIND HANDSET within 2 seconds in Step 3 To deactivate the CEC battery charging testing mode 1 Unplug the telephone base adapter from the power outlet then plug it back in Then the telephone base is powered up as normal 2 Place your handset in the telephone base to register it back to the system After about 10 seconds the handset displays Registering When the registration process completes the handset displays Registered and you hear a confirmation tone The registration process takes about 90 seconds to complete If the registration fails the handset displays Failed and then To register HS and See manual alternately remove the handset from the telephone base Repeat Steps 1 and 2 again note Only one handset can register to the telephone base at a time 72 Appendix For C UL compliance only Mesures de s curit importantes Afin de r dui
12. approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 11 hours If the battery is completely depleted charge the handset for at least 30 minutes before use page 4 Remove and install the battery again If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or telephone service Contact your telephone service provider The display shows No line cannot get a dial tone Try all the above suggestions Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Disconnect the telephone line cord from your telephone and connect it to another telephone If there is no dial tone on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord If changing the telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider cannot dial out Try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone Wait an extra second before diali
13. may need to combine these services e You have only caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service 35 Caller ID Caller ID log If you subscribe to caller ID service information about each caller will appear after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the caller ID log The caller ID log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the telephone number has more that 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the caller ID log You can review redial and copy an entry into the directory Entries appear in reverse chronological order When the caller ID log is full the oldest entry is de
14. message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 47 Answering system operation Message capacity The answering system can record and store up to 99 messages Each message can be up to three minutes in length see page 46 to change The total storage capacity for the announcement messages and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them When F and number of messages are flashing alternately on the message window and the handsets display Rec mem full then the memory is full You cannot turn on the answering system and record new messages until some old messages have been deleted New message indication When there are new answering system messages the handset displays XX new messages and the message window on the telephone base flashes If the message alert tone is turned on the telephone base beeps every 10 seconds when there are messages that have not been reviewe
15. or A to sample each ringer volume level 5 Press SELECT to save your selection You hear a confirmation tone The ringer volume also determines the ringer volume for intercom calls If the ringer volume is set to off that handset is silenced for all incoming calls except paging tone Telephone settings Telephone base ringer volume Press AVOL or WVOL on the telephone base to adjust the ringer volume when the phone is not in use When you set the ringer volume to zero the base ringer is off and the telephone base announces Base ringer is off Ringer tone You can choose from different ringer tones on each handset 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Ringers then press SELECT 3 Press w or A until the handset displays Ringer tone then press SELECT 4 The handset displays Tone with the current setting displayed Press w or A to sample each ringer tone 5 Press SELECT to save your selection You hear a confirmation tone If you turn off the ringer volume you will not hear ringer tone samples PLAY STOP E FIND FR AVOL IS y ne ECO E ECO Telephone settings Quiet mode You can turn on the quiet mode for a period of time 1 12 hours During this period all tones except paging tone and call screening are muted When you turn on the quiet mode the answering
16. or charger for recharging Remove and install the battery again and use it until fully depleted then charge the handset in the telephone base or charger for up to 11 hours If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge Make sure the handset is placed in the telephone base or charger correctly Remove and install the battery again then charge for up to 11 hours If the battery is completely depleted charge the handset for at least 30 minutes before use page 4 Purchase a new battery Refer to the Battery section page 4 The CHARGE light is off Clean the charging contacts on the handset telephone base and or charger each month with a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cord are plugged in properly page 2 Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset 59 Appendix Troubleshooting The telephone does not ring when there is an incoming call Make sure the ringer volume of the handset and telephone base are not set to off page 10 and page 11 Make sure the telephone line cord and power adapter are plugged in properly page 2 The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones o
17. remove it from the wall mount plate Unplug the telephone line cord or DSL filter from the telephone wall jack Unplug the power adapter from the power outlet 3 Slide the telephone base up and remove it from the wall mount bracket 4 See Telephone base and charger installation on page 2 Getting started Telephone base layout Message window e Shows the number of messages and other information of the answering system or telephone base page 52 REPEAT e Press to repeat the playing message page 50 e Press twice to play the previous message page 50 X DELETE e Press to delete the message currently playing page 50 e When the phone is not in use press twice to delete all previously reviewed messages page 51 IN USE light e Flashes when there is an incoming call or another telephone sharing the same line is in use SKIP e Press to skip to the next message page 50 e Flashes when handsets are being deregistered e On when a handset is in use e On when the answering gt IPLAY STOP system is answering a call e On when a handset is being e Press to play messages registered page 50 e Press to stop message a FIND HANDSET playback page 50 e Press to page all system handsets page 24 AVOL and WVOL e Press to adjust the volume during message playback page 50 ANS ON OFF e Press to turn the a
18. risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 5 Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Avoid placing the telephone system in places with extreme temperature direct sunlight or other electrical devices Protect your phone from moisture dust corrosive liquids and fumes 7 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 8 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 9 Do not allow anything to rest on the power cord Do not install this product where the cord may be walke
19. service change the number of rings so that your answering system answers before your voicemail answers page 47 To determine how many rings activate your voicemail please contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems 63 Appendix Troubleshooting The outgoing announcement is not clear e When recording the announcement make sure you speak in a normal tone of voice towards the microphone of the handset e Make sure there is no background noise when recording The answering system does not record messages e Make sure the answering system is on e When the answering machine memory is full it does not record new messages until some old messages are deleted e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers page 47 To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The messages on the answering system are very difficult to hear e Press A VOLUME on handset or AV
20. system turns on automatically When the quiet mode duration expires the answering system remains on To set the duration and turn on the quiet mode tuv 8f ivoz 1 Press and hold QUIET when the handset is not in use 2 The handset displays Quiet __ hours Use the dialing keys 0 9 to enter the desired duration 1 12 MUTE 3 Press SELECT to save You hear a confirmation tone The handset displays Quiet mode on ANS ON and amp The ANS ON OFF light on the telephone base turns on To turn off the quiet mode e Press and hold QUIET when the handset is not in use The handset displays Quiet mode off briefly and then returns to idle ECO T When you change the settings of the ringer tone handset ringer volume or telephone base ringer volume you can still hear the samples even if the quiet mode is on Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call However the year must be correct so that the day of the week can be calculated from the caller ID information 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Set date time then press SELECT g 3 Press w or A to select the month th
21. telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which coul
22. to save You hear a confirmation tone If in the future your telephone service provider requires you to dial the area code when making a local call or if you move to a location that requires it follow the steps above to delete the home area code you have already programmed After you have deleted the home area code appears ECO T ECO Th Telephone settings Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone to make a call 1 Press MENU when the phone is not in use 2 Press w or A until the handset displays Settings then press SELECT 8 Press w or A until the handset displays Dial mode then press SELECT 4 Press w or A to choose Touch tone or Pulse 5 Press SELECT to save your selection You hear a confirmation tone ECO Th ECO 1h ECO Th Telephone operation Make a call 1 Press or on the handset 2 When you hear a dial tone dial the number with the dialing keys 0 9 note e The screen displays the elapsed time as you talk in hours minutes and seconds e While entering numbers press and hold PAUSE to insert a dialing pause a P appears Predial a call 1 Enter the number with the dialing keys 0 9 2 Press or to dial e The screen displays the elapsed ti
23. wall switch Charger adapter e Charger e Use only the power adapters supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Getting started Battery installation Install the battery as shown below 1 Plug the battery connector 2 Place the battery with the label securely into the socket THIS SIDE UP facing up and the wires inside the battery compartment THIS SIDE UP 3 Slide the battery compartment cover 4 Place the handset in the telephone towards the center of the handset base or charger to charge until it clicks into place fe st CHARGE light remains on when charging QE ELORO FAE amp wtech note e If the handset will not be used for a long period of time disconnect and remove the battery to prevent any possible leakage e To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 3 Getting started Battery charging Once
24. when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply 61 Appendix Troublesh
25. you can hear the other party There are new voicemail message s from your telephone service provider You place the handset in the telephone base or charger without installing a battery in it There is no telephone line connected There are no message in the answering system Appendix Screen messages Another handset is already in the directory caller ID log or accessing the answering system The telephone number you have entered is already stored in the directory The telephone base has lost power or the handset is out of range The handset is on a call The battery is very low Put the handset in the telephone base or charger for recharging The quiet mode is turned on The quiet mode is turned off The answering system has no recording time left time left The system is recording a message Press SELECT to screen a call on a handset Screen display on a non registered handset You have transferred an outside call to another cordless handset The handset is out of range while on a call Failed phone call the telephone line is in use Failed intercom call there are already two handsets being used There are new calls in the caller ID log There are new messages in the answering system All system handsets are being paged 56 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use CHARGE On when the handset is charging in the te
26. you have installed the battery the screen indicates the battery status see the table below note e For best performance keep the handset in the telephone base or charger when not in use e The battery is fully charged after 11 hours of continuous charging e If you place the handset in the telephone base or the charger without plugging in the battery the screen displays NO BATTERY Battery indicators Battery status Action O The screen is blank or The battery has no or very Charge without interruption displays Put in charger and little charge The handset at least 30 minutes flashes cannot be used The screen displays The battery has enough Charge without interruption Low battery and charge to be used for a short about 30 minutes fi flashes time The screen displays The battery is charged To keep the battery charged HANDSET X place it in the telephone base or charger when not in use When the battery is fully charged you can expect the following performance While in handset use talking While not in use standby Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date and time on page 13 To skip setting coo press CANCEL A Getting started Insta
27. IB_V5 0 Document order number 91 006053 030 100
28. If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the probl
29. OL on the telephone base to increase the listening volume The messages on the answering system are incomplete e Ifa caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time e f the memory on the answering system becomes full during a message the answering system stops recording and disconnects the call e If the callers voice is very soft the answering system may stop recording and disconnect the call The answering system does not respond to remote commands e Make sure your remote access code is correct page 45 e Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are clicks then it is not a touch tone telephone and cannot activate the answering system e The answering system may not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code e There may be interference on the telephone line you are using Press the dialing keys firmly when dialing 64 Appendix Troubleshooting subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service Make sure to p
30. capacity New message indication Call screening Call intercept Message playback Delete all messages Record play or delete memos Message window displays Remote access Appendix 54 Expand your telephone system 54 Screen messages 55 Handset and telephone base indicators 57 Troubleshooting 58 Important safety instructions 66 Operating range 68 ECO mode 5 ss she 68 Maintenance 68 The RBRC seal 69 FCC ACTA and IC regulations 70 California Energy Commission battery charging testing instructions 72 For C UL compliance only 73 Limited warranty 76 Technical specifications 78 INDEX 2 52 ses 79 Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Handset Charger and Telephone base Telephone 1 for CS6529 CS6529 14 charger adapter line cord CS6529 15 CS6529 16 1 for CS6529 2 CS6529 CS6529 17 CS6529 19 25 CS6529 26 ff j 2 for CS6529 2 CS6529 2 for CS6529 3 l 25 CS6529 26 E 3 for CS6529 3 3 for CS6529 4B M f for CS6529 4B il URON
31. ce the intercom ringer You can use four handsets on two pairs of intercom calls For example when four handsets are used on two pairs of intercom calls use the fifth handset for an outside call If there is an incoming call while the originating handset displays Calling HS X the intercom request will be stopped and the screen displays Incoming call Answer an incoming call during an intercom call When you receive an outside call during an intercom call there is an alert tone e To answer the outside call press sxx The intercom call ends automatically e To end the intercom call without answering the outside call press OFF The telephone continues to ring 26 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset 1 During a call press INT a The destination handset rings and its screen displays HS X is calling 2 To answer the intercom call on the destination handset press INT or any dialing key 0 9 TONE or QUIET The outside call is still on hold and both handsets now display Intercom You can now have a private conversation with the destination handset If you have two handsets the outside call is put on hold and your handset displays Calling HS X If you have three or more handsets your handset displays Intercom to Use the dialing keys to enter a handset a number The outside call is put on hold and you
32. ctronic devices 54 and New voicemail show on the handset display and don t know why Your telephone has voicemail indication that is separate from the built in answering system If X and New voicemail appear on the handset your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently page 47 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail The answering system does not answer after the correct number of rings Make sure the answering system is on When the answering system is on the ANS ON OFF light on the telephone base should be lit and ANS ON should show on the handset If toll saver is selected the number of rings changes to two when there are new messages waiting page 44 If the memory is full or if the answering system is off the answering system answers after 10 rings In some cases the answering system is affected by the ringing system used by your telephone service provider If you subscribe to voicemail
33. d 48 Answering system operation Call screening To screen a call at the telephone base If the answering system and call screening are on see Call screening on page 44 the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system Options while a message is being recorded e Press AVOL or WVOL to adjust the call screening volume e Press STOP to temporarily turn off the call screening e Press PLAY or AVOL to temporarily turn on the call screening if it is set to off To screen a call at a handset If the answering system is on and your answering system is recording a message the handset displays To screen call press SELECT Press SELECT to screen the call on your handset The handset displays the caller ID information If you do not subscribe to caller ID service the handset displays Screening Options while a message is being recorded e Press 4 VOLUME or W VOLUME to adjust the call screening volume e Press 4 to switch between the handset speakerphone and the handset earpiece Call intercept If you want to talk to the person whose message is being recorded press az or on the handset 49 Answering system operation Message playback If you have new messages the telephone plays only the new messages oldest first If there are no new messages the telephone plays back all messages oldest first When playback begins yo
34. d cause injury 67 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range or no pwr at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press tax Move closer to the telephone base then press tax to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base ECO mode This power conserving technology reduces power consumption for optimal battery performance according to the distance between the telephone base and the handset When the telephone base communicates with the handset ECO mode will be activated automatically Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset out
35. d on 10 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 11 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 12 Do not overload wall outlets and extension cords 13 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions e When the power supply cord or plug is damaged or frayed e If liquid has been spilled onto the product e If the product has been exposed to rain or water e f the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation e If the product has been dropped and the telephone base and or handset has been damaged e f the product exhibits a distinct change in performance 14 Avoid using a telephone other than cordless during an el
36. dial location note When the speed dial location is empty the screen displays the speed dial list See Assign a speed dial entry on page 33 to add a new entry Delete a speed dial entry Press MENU when the phone is not in use Press w or A to scroll to Directory then press SELECT Press w or A to scroll to Speed dial then press SELECT WO N Press w or A or use the dialing keys to choose the desired speed dial location then press DELETE The screen displays a Clear SD X 5 Press SELECT to confirm You hear a confirmation tone Deleting the speed dial entries does not affect the entries in the directory ECO T 34 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers Depending on your service subscription you may see the caller s number or the callers name and number that are sent by your telephone service provider after the first or second ring Caller ID allows you to see the name number date and time of calls Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you
37. doors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 68 Appendix The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program o
38. e Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider e The caller may not be calling from an area which supports caller ID e Both your and the caller s telephone service providers must use equipment compatible with caller ID service e If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters 62 Appendix Troubleshooting Out of range or no pwr at base shows on the handset screen The handset may be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and install the battery again Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of ele
39. e Rechargez la pile incluse ou identifi e pour fonctionner avec cet appareil selon les instructions et limites sp cifi es dans ce guide d utilisation Stimulateurs cardiaques implant s dans l organisme Les simulateurs cardiaques s applique uniquement aux t l phones num riques sans fil L organisme Wireless Technology Research LLC WTR une firme de recherche ind pendante a men une valuation pluridisciplinaire des interf rences entre les t l phones sans fil portatifs et les stimulateurs cardiaques implant s dans l organisme Appuy e par l Administration des aliments et drogues FDA des Etats Unis la firme WTR recommande aux m decins Avis aux d tenteurs de stimulateurs cardiaques e Ils doivent tenir le t l phone sans fil une distance d au moins six pouces du stimulateur cardiaque e lls ne doivent PAS placer le t l phone sans fil directement sur le stimulateur cardiaque tel que dans une poche de chemise lorsque celui ci est en marche e Ils doivent utiliser le t l phone sans fil en l appuyant sur l oreille qui se trouve dans la direction oppos e au stimulateur cardiaque L tude effectu e par l organisme WRS n a pas identifi de risque pour les d tenteurs de simulateurs cardiaques caus s par les gens qui utilisent un t l phone sans fil proximit de ceux ci 74 Appendix For C UL compliance only A propos des t l phones sans fil Confidentialit Les m mes caract risti
40. eased electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials e Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless
41. ectrical storm There is a remote risk of electric shock from lightning 15 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 16 Only put the handset of your telephone next to your ear when it is in normal talk mode 66 Appendix Important safety instructions 17 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS Battery e CAUTION Use Only Supplied Battery e Do not dispose of the battery in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery Rel
42. em experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 76 Appendix Limited warranty How do you get warranty service To obtain warranty service in the USA please visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Produc
43. emporarily silence the ringer of the handset or telephone base without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer e Press OFF or MUTE then X displays and Ringer muted displays briefly To silence the telephone base ringer A e Press WVOL Each handset and the base ring when there is an incoming call unless the ringer volume of that device is turned off i Telephone operation Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONEX 2 Use the dialing keys to enter the number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing mode after you end the call Redial Each handset stores the last 10 telephone numbers dialed e When there are already 10 entries the oldest entry is deleted to make room for the new entry e Entries are in reverse chronological order e The handset plays two beeps when you reach the end or beginning of the redial list or when you access the redial list with no records To review and dial a redial entry 1 Press REDIAL when the phone is not in use 2 Press w A or REDIAL repeatedly until the desired entry displays 3 Press sx or to dia
44. en press SELECT or use the dialing keys to enter a two digit number 01 12 4 Press w or A to select the date then press SELECT or use the dialing keys to enter a two digit number 01 31 ECO 7 5 Press w or A to select the year then press SELECT or use the dialing keys to enter a two digit number 00 99 then press SELECT 6 Press w or A to select the hour then press SELECT a or use the dialing keys to enter a two digit number 01 12 7 Press w or A to select the minute then press SELECT or use the dialing keys to enter a two digit number 00 59 8 Press w or A to select AM or PM 9 Press SELECT to save the settings You hear a confirmation tone note e If the date and time are not set when a message is recorded the system announces Time and date not set before each message plays e The phone plays two beeps if you enter an invalid number Telephone settings LCD language You can select English French or Spanish to be used in all screen displays 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Settings then press SELECT g 3 Press SELECT to choose LCD language 4 Press or A to choose English Fran ais or Espanol then press SELECT e The screen displays Set English when you a choose English e The screen displays Set Francais when you choose Frangais ECO T
45. erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to insert a dialing pause a P appears 5 Press SELECT to save The handset displays VM saved and the stored number You hear a confirmation tone Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider the handsets display New voicemail and 4 when you have new voicemail messages Contact your telephone service provider for more information about using your voicemail service After you have listened to all new voicemail messages the indicators on the handsets turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none for example when you have accessed your voicemail while away from home The clear voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off these indicators 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Settings A then press SELECT 3 Press w or A until the handset displays Clr voicemail then press SELECT The handset displays Reset VM Icon 4 Press SELECT to save your selection You hear a confirmation tone
46. es show other characters of that particular key e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entry e Press w or A to move the cursor to the left or right e Press 0 to add a space 6 Press SELECT to confirm The screen displays Saved and then you hear a confirmation tone If you try to save an entry without caller ID information the screen displays Unable to save and you hear a double beep 39 Caller ID Delete the caller ID log entries To delete an entry 1 When in the caller ID log press w or A to browse 2 Press DELETE to delete the selected entry The screen displays Deleting and then you hear a confirmation tone To delete all entries 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Caller ID log then press SELECT 3 Press w or A to scroll to Del all calls then press SELECT a 4 Press SELECT to confirm The screen displays Deleting and then you hear a confirmation tone Caller ID log screen messages RE D M a E Itis a long distance call OR i before the callers number 40 Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system message alert tone or call screening set up the announcement message or change the number of rings remote access code or message recording time You may also turn on or
47. evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENSs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 71 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy conserving standards right out of the box These instructions are intended for California Energy Commission CEC compliance testing only When the CEC battery charging testing mode is activated all telephone functions except battery charging will be disabled To activate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet Make sure all handsets are plugged with charged batteries 2
48. fication State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 77 Appendix Technical specifications Frequency control Transmit frequency Channels Nominal effective range Power requirements Memory Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time
49. fin de ne pas les court circuiter avec des bagues bracelets ou cl s Les piles ou le conducteur peut surchauffer et causer des blessures Respectez la polarit ad quate entre la pile et le chargeur Les bloc piles rechargeables l hydrure m tallique de nickel Jetez ces blocs piles de mani re cologique et s curitaire Ne les incin rez pas et ne les percez pas Tel que les autres piles de ce type elles pourraient d gager une mati re toxique qui peut causer des blessures corporelles si elles sont br l es ou perc es 75 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product
50. for more information about DSL filters Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply I get noise static or weak signals even
51. ge 40 or page 21 QUIET e Press and hold to set and turn on the quiet mode or turn it off page 12 e Press repeatedly to show other dialing options when reviewing a caller ID log entry page 38 INT e Press to start an intercom conversation or transfer a call for multi handset models only page 26 9 Telephone settings Using the menu You can use a cordless handset to change the telephone settings In the ringers menu you can select the ringer tones and adjust the ringer volume for incoming calls In the settings menu you can change the settings for LCD language voicemail number voicemail indicators key tone home area code and dial mode Go to Answering system settings from page 41 to page 46 for instructions to change the answering system settings To enter the handset menu 1 Press MENU when the phone is not in use 2 Press w or A until the handset displays the desired feature menu 3 Press SELECT to enter that menu e To return to the previous menu press CANCEL e To return to idle mode press and hold CANCEL Handset ringer volume You can adjust the ringer volume or turn the ringer off on each handset When the ringer is turned off the handset displays X and Ringer off 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Ringers then press SELECT g 3 The handset displays Ringer volume then press SELECT again 4 Press w
52. ges differently e lf XX new messages displays on the handsets and the message window on the telephone base flashes there are new messages recorded on the built in answering system To listen to the messages recorded press MENU twice on a handset page 50 or press gt 8 PLAY on the telephone base page 50 e f New voicemail and amp display on the handsets your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail press and hold 5 1 on your handset See Voicemail number on page 15 to set your voicemail number Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a
53. h e The screen displays Set Espanol when you choose Espa ol 5 Press SELECT to save your selection You hear a confirmation tone note If you accidentally change the LCD language to French or Spanish you can reset it to English easily by pressing MENU then entering X364 Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider you can save the voicemail number to X 1 on each handset for easy access When you want to retrieve voicemail messages press and hold amp 1 Contact your telephone service provider for more information and assistance about using your voicemail service To set your voicemail number 1 Press and hold X 1 when the phone is not in use 2 Use the dialing keys to enter the voicemail number up to 30 digits e Press w or A to move the cursor to the left or right Press DELETE to erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to insert a dialing pause a P appears 3 Press SELECT to save Then the handset dials the saved voicemail number OR 1 Press MENU when the handset is not in use 2 Press w or A to scroll to Settings then press SELECT 3 Press w or A to scroll to Voicemail then press SELECT A 4 Use the dialing keys to enter the voicemail number up to 30 digits e Press w or A to move the cursor to the left or right g e Press DELETE to
54. habetical search to find the desired entry see page 31 7 Press SELECT to save You hear a confirmation The name up to 12 characters appears in the selected speed dial location ECO T note e If the directory is empty when you press SELECT in Step 5 the screen displays Directory empty e If the speed dial location you selected is occupied the new directory entry you selected replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial locations 33 Directory Reassign a speed dial entry 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Directory then press SELECT 3 Press w or A to scroll to Speed dial then press SELECT a 4 Press w or A or use the dialing keys to choose the speed dial location you want to reassign 5 Press SELECT twice The screen displays Reassign SD E ECO 6 Press SELECT The screen displays Copy from DIR and then the first entry of the directory 7 Press w or A to browse to the desired entry OR ECO Use the alphabetical search to find the desired entry see page 31 8 Press SELECT to save You hear a confirmation The name up to 12 characters appears in the selected speed dial location ECO Th Dial a speed dial number e Press and hold a dialing key 0 or 2 9 to dial the number stored in the corresponding speed
55. handsets hang up 25 Multiple handset use Intercom Use the intercom feature for conversations between two handsets You can buy additional expansion handsets CS6509 CS6509 1 4 CS6509 15 CS6509 16 for this telephone base You can register up to five handsets to the telephone base 1 Press INT on your handset when not in use e If you have only one handset your handset displays INT needs 2 HS gr e If you have two handsets your handset displays Calling HS X e If you have three or more handsets your handset displays Intercom to Use the dialing keys to enter a destination g handset Your handset displays Calling HS X The destination handset rings and its screen displays HS X is calling ECO 2 To answer the intercom call press x INT or any dialing key 0 9 TONEX or QUIET on the destination handset Both handsets now display Intercom 3 To end the intercom call press OFF or place the handset back in the telephone base or charger Both handsets now display Intercom ended note You can cancel the intercom call before it is answered by pressing OFF or INT on the originating handset If the destination handset does not answer the intercom call within 100 seconds is accessing the answering system is on a call or out of range the originating handset displays Unable to call and returns to idle mode Press OFF or MUTE on the destination handset to temporarily silen
56. il de la prise de courant et communiquez avec le d partement de service la client le de VTech dans les cas suivants e Lorsque le cordon d alimentation est endommag ou corch e Si du liquide a t chapp dans l appareil e Si l appareil a t expos une source d humidit telle que la pluie ou l eau e Si le produit ne fonctionne pas normalement en respectant les instructions de fonctionnement R glez uniquement les commandes indiqu es dans le les instructions de fonctionnement Les r glages incorrects des autres commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part d un technicien autoris afin de r tablir le fonctionnement normal de l appareil e Si le produit a t chapp et que le socle et ou le combin a t endommag e Si le produit affiche une nette diminution de sa performance 1 73 Appendix For C UL compliance only 14 vitez d utiliser un t l phone autre qu un sans fil pendant un orage Les clairs peuvent tre l origine d une lectrocution 15 N utilisez pas le t l phone pour rapporter une fuite de gaz proximit de la fuite En certaines circonstances une flamm che pourrait tre provoqu e lorsque l adaptateur est branch une prise de courant ou lorsque le combin est d pos sur le socle Ceci est un v nement commun associ la fermeture d un circuit lectrique L utilisateur ne devrait pas brancher le t
57. ing intercom 27 Directory 28 About the directory 28 Add a directory entry 29 Review and dial from the directory 31 Alphabetical search 31 Edit a directory entry 32 Delete a directory entry 32 Speed dial 33 Assign a speed dial entry 33 Reassign a speed dial entry 34 Dial a speed dial number 34 Delete a speed dial entry 34 Caller ID 35 About caller ID 35 Information about caller ID with call waiting 35 Caller ID log 36 Missed call indicator 36 Memory match 37 Review and dial from the caller ID log 37 View dialing options 38 Save a caller ID log entry to the directory 39 Delete the caller ID log entries 40 Table of contents Caller ID log screen messages Answering system settings Answering system Announcement Record your own announcement Play the announcement Delete your announcement Answer on off Call screening Number of rings Remote access code Message alert tone Recording time Answering system operation Answering system and voicemail Using the answering system and voicemail together Message
58. ings a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it
59. irectory without records the screen displays Directory empty e When the directory is full and you try to save an entry the screen displays Directory full e When you try to save an entry already stored in the directory the screen displays Number repeated e When the telephone number in the directory exceeds 15 digits a dash appears after the 14th digit and the remaining digits are displayed after two seconds beginning with a dash e Only one handset can review the directory at a time When a handset tries to enter the directory while another handset is already in it Not available appears 28 ECO ECO ECO Directory Add a directory entry 1 Press MENU when the phone is not in use 2 Press Y or A to scroll to Directory then press SELECT 3 Press SELECT to choose Add contact a 4 When Enter number displays use the dialing keys to enter a number up to 30 digits e Press w or A to move the cursor to the left or right e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause a P appears OR ECO Th Copy a number from the redial list by pressing REDIAL Then press V A or REDIAL repeatedly to find the desired number Press SELECT to copy the number ECO Th a Press SELECT to move on to
60. l OR 1 Press or when the phone is not in use 2 Press REDIAL and then press w A or REDIAL repeatedly until the desired entry displays 3 Press SELECT to dial g To delete a redial entry 1 Press REDIAL when the handset is not in use 2 Press w A or REDIAL repeatedly to browse to the desired entry 3 Press DELETE to delete the displayed number You hear a confirmation tone 21 Telephone operation Check voicemail Press and hold amp 1 to dial your voicemail number note See Voicemail number on page 15 Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial list while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID log or redial list To access a number in the directory 1 Press MENU while on a call 2 Press SELECT to choose Directory 3 Press w or A to scroll to the desired entry 4 Press SELECT to dial the displayed number To access a number in the caller ID log 1 Press MENU while on a call 2 Press w or A to scroll to Caller ID log then press SELECT 3 Press w or A to scroll to the desired entry 4 Press SELECT to dial the displayed number To access a number on the redial list 1 Press REDIAL while on a call 2 Press w A or REDIAL repeatedly to browse to the desired ent
61. l or recording a memo or announcement The handset is on a call or in the directory or caller ID log The answering system is being accessed remotely 52 Answering system operation Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 See Remote access code on page 45 to change it 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the two digit remote access code 3 Then you can enter one of the following remote commands O n Poar O C a Treron OOO a y 3 nee curon message Gurra paeas C a oseaan O OOOO y C a fred curent message ourna payaan A EEE ss CT iS LS from en message urng oaoa Oe fewa O 0 innear O 4 Hang up or press 8 to end the call note e If you do not press any key after you enter the remote access code all new messages play If there are no new messages all old messages play e Once the new messages have played the telephone announces the help menu options If you do not press any key within 20 seconds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code e When the memory is full the answering system answers incoming calls after 10 rings and announces Memory is full Enter your remote access code
62. lephone base or charger Telephone base lights On when the telephone line is in use On when the answering system is answering a call On when you are registering a handset Flashes quickly when there is an incoming call Flashes when another telephone sharing the same line is in use Flashes when you are deregistering all handsets DANS ON OFF On when the answering system is turned on Handset icons a ee The answering system is turned on The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base The message number currently playing and total number of new old messages recorded ECS The entry you are reviewing is new in the caller ID log 57 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 My telephone does not work at all Make sure the battery is installed and charged correctly page 3 For optimum daily performance return the handset to the telephone base or charger after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the electrical power to the telephone base Wait for
63. leted to make room for new incoming call information XX missed calls displays when you have incoming calls that have not been answered Call log empty displays when you access the caller ID log without records Caller ID log entries are shared by all system handsets Any deletions made on one handset are reflected on all other handsets Only one handset can review the caller ID log at a time If a handset tries to enter the caller ID log while another handset is already in it Not available displays note e For caller ID log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 39 e f the phone number has more than 24 digits it will not be saved or shown in the caller ID log Missed call indicator When you have incoming calls that have not been answered the handset displays XX missed calls Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed call indicator no longer displays If you do not want to review the missed calls one by one press and hold CANCEL on the idle handset to erase the missed call indicator All the entries are then considered old and kept in the HEL caller ID log 36 Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number i
64. llation options The telephone comes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mount plate If you do not have this wall mount plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the wall mount plate Tabletop to wall mount installation 1 Remove the telephone line cord 2 Position the telephone base against from the telephone wall jack and the wall mount bracket with the the telephone base power adapter extended tabs marked B on top from the electrical outlet Insert the extended tabs marked B on if necessary the wall mount bracket into the slots marked B on the back of the telephone base Push the telephone base down until it clicks securely 3 Route the telephone line cord 4 Align the holes on the bracket with through the hole on the wall the standard wall plate and slide the mount bracket and plug it into the bracket down until it locks securely telephone wall jack Route the Bundle the telephone line cord power cord out of the telephone and power adapter cord neatly base and plug it into an electrical with twist ties outlet not controlled by a wall switch Getting started Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Slide the wall mount bracket up and
65. lug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered In a few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information have accidentally set my LCD language to Spanish or French and I don t know how to change it back to English While the phone is not in use press MENU once then enter X364 While on a call press MENU once then enter X364 Then the call ends automatically Common cure for electronic equipment If the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed 1 Disconnect the battery on the cordless handset a A WwW DY Disconnect the power to the telephone base Wait a few minutes before connecting power to the telephone base Install the battery again and place the cordless handset in the telephone base Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 65 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the
66. me as you talk in hours minutes and seconds e While predialing press DELETE or CANCEL to backspace and delete press and hold PAUSE to insert a dialing pause a P appears Answer a call e Press 0 or any dialing key 0 9 TONEX or QUIET End a call e Press OFF or put the handset to the telephone base or charger Speakerphone During a call press to switch between speakerphone and normal handset use When the speakerphone is active the handset displays Speaker Telephone operation Volume During a call press 4 VOLUME or W VOLUME to adjust the listening volume When the volume reaches the minimum or maximum setting you hear two beeps The handset earpiece and speakerphone volume settings are independent Mute The mute function allows you to hear the other party but the other party cannot hear you e During a call press MUTE The handset displays Muted until the mute function is turned off e Press MUTE again to resume the conversation The handset displays Microphone on briefly Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are already on another call e Press FLASH to put the current call on hold and take the new call e Press FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can t
67. must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your 70 Appendix FCC ACTA and IC regulations telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late
68. n the telephone line to allow all of them to ring simultaneously Unplug some of them If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider charges may apply The telephone line cord may be defective Install a new telephone line cord Remove and install the battery again and place the handset in the telephone base Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place 60 Appendix Troubleshooting There is interference during a telephone conversation My calls fade out when am using the cordless handset The handset may be out of range Move it closer to the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider
69. n your directory the name that appears on the screen matches the corresponding name in your directory For example if Linda Jones calls her name appears as Linda if this is how you entered it into your directory note The number shown in the caller ID log is in the format sent by the telephone service provider The telephone service provider usually delivers 10 digit phone numbers area code plus telephone number If the phone number of the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider Review and dial from the caller ID log 1 Press CID when the phone is not in use The handset displays Entries in CID X and then the first entry in the caller ID log 2 Press w or A to browse 3 When the desired entry displays press tax or to call OR 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Caller ID log then press SELECT 3 Press SELECT to choose Review 4 Press w or A to browse 5 When the desired entry displays press tax or s to call You hear a double beep when you reach the beginning or end of the caller ID log 37 ECO T ECO Th ECO T Caller ID View dialing options Although the caller ID log entries received have 10 digits the area code plus the seven digit number in some areas you may dial only the seven digits ora
70. ng If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise The display shows To register HS and See manual alternately The handset does not work at all The handset is deregistered from the telephone base Place the handset in the telephone base to register it back The handset shows Registered and you hear a beep when the registration process completes This process takes about 90 seconds to complete 58 Appendix Troubleshooting My cordless handset isn t performing normally Make sure you plug the power cord securely into the telephone base Plug the power adapter into a different working electrical outlet without a wall switch Move the cordless handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Low battery shows on the handset screen Place the handset in the telephone base
71. nnouncement at the speakerphone The screen displays Playing Stop 5 e Press W VOLUME to decrease or 4 VOLUME to increase the listening volume e Press 5 or OFF to stop the playback at any time ECO e Press to switch between the speakerphone and the handset earpiece Th Delete your announcement 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Answering sys then press SELECT 3 Press SELECT to choose Announcement The screen displays Play 2 Del 3 Rec 7 and the handset announces To play press 2 To record press 7 4 Press 3 or DELETE to delete your own recorded announcement The handset announces Announcement deleted and the ECO T screen displays Annc deleted You hear a confirmation tone note When your announcement is deleted calls are answered with the default announcement 42 Answering system settings Answer on off The answering system must be turned on to answer and record messages When the answering system is turned on the SANS ON OFF light on the telephone base turns on and ANS ON displays on the handset To turn on or off with the telephone base e Press ANS ON OFF to turn the built in answering system on or off when the phone is not in use When the answering system is turned on it announces Calls g will be answered When the answering system is t
72. nswering system on or off page 43 e When the phone is not in use press to adjust the telephone base ringer volume page 11 Getting started Handset layout CHARGE light e On when the handset is charging in the telephone base or charger page 3 RYA VOLUME e Press to review the directory when the phone is not in use page 31 e During a call or message playback press to increase the listening volume page 20 or page 50 e Press to scroll up while in a menu or reviewing the directory caller ID log or redial list e While entering numbers or names in the directory press to move the cursor to the right REDIAL PAUSE e Press repeatedly to review the last 10 numbers dialed page 21 e While dialing or entering numbers press and hold to insert a dialing pause page 19 or page 29 SN YFLASH e Press to make or answer a call page 19 e During a call press to answer an incoming call when you receive a call waiting alert page 20 5 e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory page 38 e Press and hold to set or dial your voicemail number page 15 and page 22 Dialing keys Fi e Press to enter numbers or characters e Press to answer an incoming call page 19 TONE X e While on a call press to switch to tone dialing temporarily when using pulse service page 21
73. of use Handset 2 4V Ni MH battery Telephone base 6V DC 400mA Charger 6V AC 300mA Handset directory 50 memory locations up to 30 digits and 15 characters Handset caller ID log 50 memory locations up to 24 digits and 15 characters 78 Index A About cordless telephones 70 Add a directory entry 29 30 Add a speed dial entry 33 Alphabetical search 31 Answer a call 19 Answering system 41 53 Answering system and voicemail 47 B Battery 3 4 58 Battery charging 4 Battery installation 3 Cc Caller ID 35 40 Caller ID log screen messages 40 Call intercept 48 Call screening 44 48 Call transfer 23 Call waiting 20 Chain dialing 22 Charger installation 2 Charging 4 Check voicemail 22 Clear voicemail 16 Clock 13 D Date 13 Delete a directory entry 32 Delete amemo 50 Delete a redial entry 21 Delete a speed dial entry 34 Dial a caller ID log entry 37 Dial a directory entry 31 Directory 28 34 Display screen messages 55 56 E Edit a directory entry 32 Endacall 19 F Find handset 24 Flash 20 H Handset indicators 57 Handset layout 8 9 Handset lights 57 Handset locator 24 Handset ringer 10 Handset icons 57 Icons 57 Important safety instructions 67 Indicators 57 Installation 2 3 5 6 Intercom 26 27 J Join a call 25 K Key tone 17 L Language 14 Layout 7 8 9 Lights 57 Limited warranty 71 72 Listening volume 20 Make acall 19 Menu 10 Message alert tone 45
74. off the answering system at the telephone base Announcement The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own Record your own announcement 1 Press MENU when the phone is not in use 2 Press y or A to scroll to Answering sys then press SELECT 3 Press SELECT to choose Announcement The screen displays B Play 2 Del 3 Rec 7 and the handset announces 7o play press 2 To record press 7 4 Press 7 The handset announces Record after the tone Press 5 when you are done and the screen displays g Recording Stop 5 5 After the tone speak towards the handset microphone to record your own announcement 6 Press 5 when done The handset plays back the recorded ge announcement Press 5 or OFF to stop the playback at any time note e Your announcement can be up to 90 seconds in length e The system does not record any announcement shorter than two seconds 41 Answering system settings Play the announcement 1 Press MENU when the phone is not in use 2 Press y or A to scroll to Answering sys then press SELECT 3 Press SELECT to choose Announcement The screen g displays Play 2 Del 3 Rec 7 and the handset announces To play press 2 To record press 7 4 Press 2 to play the current a
75. oll to Ans sys setup then press SELECT 4 Press w or A to scroll to Msg alert tone then press SELECT 5 Press w or A to choose Tone On or Tone Off then press SELECT to confirm your selection You hear a confirmation tone note e The answering system must be turned on for the message alert tone to be functional e Press any key on the telephone base except FIND HANDSET to temporarily silence the message alert tone 45 E ECO J ECO ECO a ECO ECO Answering system settings Recording time You can set the recording time limit for each incoming message Press MENU when the phone is not in use Press w or A to scroll to Answering sys then press SELECT Press w or A to scroll to Ans sys setup then press SELECT oR OD Press w or A to choose 3 minutes 2 minutes or 1 minute then press SELECT to confirm your selection You hear a confirmation tone 46 Press w or A to scroll to Recording time then press SELECT ECO Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages those left on its built in answering system and those left at your service provider s voicemail Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messa
76. ooting experience poor sound quality when using the speakerphone e For increased sound quality while using the speakerphone place the handset on a flat surface with the dialing keys facing up l hear other calls when using the telephone e Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or telephone service Contact your telephone service provider hear noise on the cordless handset and the keys do not work e Make sure the telephone line cord is plugged in securely My caller ID features are not working properly e Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone e The caller may not be calling from an area which supports caller ID e Both your and the caller s telephone service providers must use equipment compatible with the caller ID service e The caller ID information shows after the first or second ring e f you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters The telephone does not receive caller ID while on a call
77. ques qui constituent des avantages pour les t l phones sans fil affichent galement des restrictions Les appels t l phoniques sont transmis entre le combin sans fil et le socle par le biais d ondes radio il y a donc la possibilit que vos conversations t l phoniques sans fil soient intercept es par des quipements de r ception radio se trouvant dans la port e du combin sans fil Pour cette raison vous ne devez pas percevoir les communications t l phoniques sans fil comme tant aussi confidentielles que celles des t l phones cordons Alimentation lectrique Le socle de ce t l phone sans fil doit tre branch une prise lectrique fonctionnelle La prise lectrique ne doit pas tre contr l e par un interrupteur mural Les appels ne pourront pas tre effectu s du combin sans fil si le socle est d branch ou mis hors tension ou si le courant est coup Possibilit d interf rences aux t l viseurs Certains t l phones sans fil fonctionnent sur des fr quences pouvant causer des interf rences aux t l viseurs et aux magn toscopes Pour r duire ou pr venir de telles interf rences ne placez pas le socle du t l phone sans fil pr s ou sur un t l viseur ou magn toscope S il y a pr sence de parasites il est conseill d loigner le t l phone sans fil du t l viseur ou du magn toscope afin de r duire possiblement les interf rences Piles rechargeables Manipulez les piles avec soin a
78. r at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC and 1 800 8 BATTERY are registered trademarks of Rechargeable Battery Recycling Corporation 69 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to
79. r handset displays Calling HS X Th m Q fe ECO Th note e To cancel the intercom call before it is answered press OFF or INT on your handset e If the destination handset does not answer within 100 seconds is in use on a call or is out of range the originating handset displays Unable to call and then reconnects to the outside call 3 From this intercom call you have the following options You can let the destination handset join you on the outside call ina three way conversation Press and hold INT on the originating handset You can transfer the call Press OFF or place your handset back in the telephone base or charger Your handset displays Transferred The destination handset is then connected to the outside call You can press INT to switch between the outside call Outside call displays and the intercom call Intercom displays The destination handset can end the intercom call by pressing OFF or by placing the handset back in the telephone base or charger The outside call continues with the original system handset 27 Directory About the directory The directory can store up to 50 entries which are shared by all system handsets Each entry may consist of a phone number up to 30 digits and a name up to 15 characters e Directory entries are shared by all system handsets Any modifications made on one handset apply to all system handsets e When you access the d
80. range the originating handset displays Unable to call and then reconnects to the outside call 23 J ECO ECO ECO ECO T ECO T ECO T ECO T ECO T Telephone operation Find handset Use this feature to find all system handsets To start paging e Press FIND HANDSET on the telephone base when not in use All idle handsets ring and display Paging To end paging e Press iFIND HANDSET on the telephone base OR e Press tx OFF or any dialing key 0 9 TONEX or QUIET on a handset OR e Place the handset in the telephone base or charger e Do not press and hold iFIND HANDSET for more than 4 seconds It may lead to handset deregistration e Press MUTE to turn off the ringer of a handset temporarily Paging tone continues on all other handsets 24 Multiple handset use Join a call in progress You can use up to two handsets at the same time on an outside call You can buy additional expansion handsets CS6509 CS6509 14 CS6509 15 CS6509 16 for this telephone base You can register up to five handsets to the telephone base To share an outside call e When a handset is already on a call and you would like to join the call press tax Or 0 on the other handset e To exit the call press OFF or place the handset in the telephone base or charger The call continues until both
81. rd your own memos using a system handset Playback and delete them in the same way as incoming messages To record a memo 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Answering sys then press SELECT 3 Press w or A to scroll to Record memo then press SELECT The handset displays Recording Stop 5 and announces Record after the tone Press 5 when you are done 4 Speak towards the handset microphone after the tone 5 Press 5 or OFF when you finish recording The handset announces Recorded note If you record a memo when the answering system memory is full the system announces Memory is full Each memo can be up to three minutes in length and memos shorter than two second are not recorded When the answering system has less than three minutes of recording time left the system announces Less than three minutes to record and displays Rec mem low 51 Answering system operation Message window displays Total number of old messages and memos recorded The message number currently playing flashing Total number of new messages recorded or the current message number during new message playback The clock needs to be set alternating The answering system memory is full with total number of messages recorded The telephone base speaker volume level while adjusting The telephone base ringer level while adjusting The answering system is answering a cal
82. re les risques d incendie de blessures corporelles ou d lectrocution suivez toujours ces mesures pr ventives de base lorsque vous utilisez votre t l phone 1 Lisez et comprenez bien toutes les instructions 2 Observez toutes les instructions et mises en garde inscrites sur l appareil 3 D branchez ce t l phone de la prise murale avant de le nettoyer N utilisez pas de nettoyeurs liquides ni en a rosol N utilisez qu un chiffon doux et l g rement humect 4 N utilisez pas ce produit pr s de l eau tel que pr s d un bain d un lavabo d un vier de cuisine d un bac de lavage ou d une piscine ou dans un sous sol humide ou sous la douche 5 Ne d posez pas ce t l phone sur un chariot support ou table chancelants L appareil pourrait tomber et tre s rieusement endommag 6 vitez d installer le syst me t l phonique dans les endroits soumis une temp rature extr me la lumi re directe du soleil ou proximit imm diate d autres appareils lectriques ou lectroniques Prot gez votre t l phone contre les sources d humidit la poussi re les vapeurs et les liquides corrosifs 7 Le bo tier de l appareil est dot de fentes et d ouvertures d a ration situ es l arri re ou en dessous Afin d emp cher la surchauffe ces ouvertures ne doivent pas tre obstru es en pla ant l appareil sur un lit divan tapis ou autre surface similaires Ne placez pas cet appareil proximit d
83. ress w or A to move the cursor to the left or right ECO T e Press 0 to add a space 6 Press SELECT to confirm The screen displays Saved and then you confirmation tone hear a Delete a directory entry 1 Search for the desired entry in the directory see Review and dial from the directory or Alphabetical search on page 31 M ECO 2 When the desired entry appears press DELETE The screen displays Delete contact and the number 3 Press SELECT to confirm The screen displays Deleting and then Contact deleted You hear a confirmation tone ECO ECO T 32 Directory Speed dial You can copy up to 9 directory entries into the speed dial locations 0 and 2 9 so that you can dial these numbers using fewer keys than usual The speed dial memory locations are stored in the telephone base and are shared by all handsets Changes made to the speed dial entries on one handset apply to all Assign a speed dial entry Press MENU when the phone is not in use _ Press w or A to scroll to 4Directory then press SELECT Press w or A to scroll to Speed dial then press SELECT a aN Press w or A or the dialing keys 0 or 2 9 to choose the desired speed dial location 5 Press SELECT The screen displays Copy from DIR and then the first entry in the directory 6 Press w or A to browse to the desired entry OR Use the alp
84. rges if you are calling from outside your local area 1 a A O N Press MENU when the phone is not in use Press w or A to scroll to Answering sys then press SELECT Press w or A to scroll to Ans sys setup then press SELECT Press w or A to scroll to of rings then press SELECT Press w or A to choose 6 5 4 3 2 or Toll saver then press SELECT to confirm your selection You hear a confirmation tone 44 ECO a ECO Answering system settings Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can set the code from 00 to 99 1 Press MENU when the phone is not in use Press w or Ato scroll to Answering sys then press SELECT Press w or A to scroll to Ans sys setup then press SELECT Press w or A to scroll to Remote code then press SELECT a A WwW N Use the dialing keys 0 9 to enter a two digit number or press Y or A to scroll to a desired two digit number Then press SELECT to confirm your selection You hear a confirmation tone Message alert tone When the message alert tone is set to on and there is at least one new message the telephone base beeps every 10 seconds To turn this feature on or off 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Answering sys then press SELECT 3 Press w or A to scr
85. ry 3 Press SELECT to dial the displayed number note Press CANCEL to exit the directory caller ID log or redial list when you are on a call 22 Telephone operation Web address Use this feature to view the VTech website address 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Web address then press SELECT The handset displays the VTech website address Transfer a call While on an outside call you can transfer the call from one handset to another 1 During a call press MENU 2 Press W or A to scroll to Transfer then press SELECT e If you have two handsets your handset displays Calling HS X and then Transferred e If you have three or more handsets your handset displays Transfer to Use the dialing keys to select a destination handset Your handset displays Calling HS X and then Transferred The destination handset rings and its screen displays Incoming call 3 To answer on the destination handset press xx or any dialing key 0 9 TONEX or QUIET on the destination handset note e f the destination handset does not answer the call within 30 seconds the call will be reverted to the originating handset If you do not press tax 4 or any dialing key 0 9 TONE or QUIET on your handset to reconnect the outside call within 30 seconds the call ends automatically If the destination handset is in the directory or caller ID log or is out of
86. sses produce other characters on that key Press the key repeatedly until the desired character appears The first character of each word is capitalized Press w or A to move the cursor to the left or right e Press 0 to add a space e Press DELETE to backspace and erase a character e Press and hold DELETE to erase all characters 4 Press SELECT to confirm The screen displays Saved and then you hear a confirmation tone 30 Directory Review and dial from the directory Entries are sorted alphabetically 1 Press R1 when the phone is not in use The screen displays Entries in DIR X and then the first entry in the directory 2 Press w or A to browse When the desired entry displays a press tax or to dial OR 1 Press MENU when the phone is not in use ECO 2 Press W or A to scroll to Directory then press SELECT 3 Press w or A to scroll to Review and then press SELECT The screen displays Entries in DIR X and then the first entry in the directory ECO Th 4 Press w or A to browse When the desired entry displays press tack Or 4 to dial Alphabetical search To start an alphabetical search 1 Press R1 when the phone is not in use The screen displays Entries in DIR X and then the first entry in the directory OR i Press MENU when the phone is not in use ii Press V or A to scroll to Directory then press SELECT iii Press V or A to scroll to
87. t under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modi
88. the name 6 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the ECO Th desired character appears The first character of each word is capitalized e Press w or A to move the cursor to the left or right e Press 0 to add a space e Press DELETE to backspace and erase a character e Press and hold DELETE to erase all characters 7 Press SELECT to confirm The screen displays Saved and then you hear a confirmation tone 29 Directory Add a directory entry OR 1 Use the dialing keys to enter a number up to 30 digits when the phone is not in use Press SELECT The handset displays Enter number Press w or A to move the cursor to the left or right e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause a a P appears OR Copy a number from the redial list by pressing REDIAL a Then press V A or REDIAL repeatedly to find the desired A number Press SELECT to copy the number 2 Press SELECT to move on to the name 3 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key pre
89. u hear the total number of messages followed by the day and time of the message After the last message the telephone announces End of messages To play messages at the telephone base Press gt 8 PLAY when the telephone is not in use Options during playback e Press AVOL or WVOL to adjust the speaker volume e Press SKIP to skip to the next message e Press REPEAT to repeat the playing message Press REPEAT twice to listen to the previous message e Press X DELETE to delete the playing message The system announces Message deleted and then advances to the next message e Press gt 8 STOP to stop the playback To play messages with a handset 1 Press MENU when the telephone is not in use The screen displays 4Play messages 2 Press SELECT When you have messages the screen displays XX New XX Old and then Repeat 4 Del 3 Skip 6 and the handset announces the total number of messages When there is no message in the answering system the screen displays No messages and the handset announces You have no massage Options during playback e Press W VOLUME or 4 VOLUME to adjust the speaker volume e Press 4 to switch between the speakerphone and the handset earpiece e Press 6 to skip to the next message e Press 4 to repeat the playing message Press 4 twice to listen to the previous message e Press 3 or X DELETE to delete the playing message The handset announces
90. un l ment de chauffage ni d une plinthe lectrique De plus ne l installez pas dans une unit murale ou un cabinet ferm qui ne poss de pas d a ration ad quate 8 Ne faites fonctionner cet appareil qu avec le type d alimentation indiqu sur les tiquettes de l appareil Si vous ne connaissez pas le voltage de votre maison consultez votre marchand ou votre fournisseur d lectricit 9 Ne d posez rien sur le cordon d alimentation Installez cet appareil dans un endroit s curitaire l o personne ne pourra tr bucher sur la ligne d alimentation ni le cordon t l phonique modulaire 10 N ins rez jamais d objets travers les fentes et ouvertures de cet appareil car ils pourraient toucher des points de tension dangereux ou court circuiter des pi ces ce qui constituerait un risque d incendie ou d lectrocution N chappez pas de liquides dans l appareil Afin de r duire les risques d lectrocution ne d montez pas l appareil mais apportez le plut t un centre de service qualifi s il doit tre r par En enlevant le couvercle vous vous exposez a des tensions dangereuses ou autres dangers similaires Un remontage inad quat peut tre l origine d une lectrocution lors d une utilisation ult rieure de l appareil D branchez l appareil avant de proc der au nettoyage Utilisez un chiffon humide et doux 12 Ne surchargez pas les prises de courant et les rallonges 13 D branchez cet appare
91. urned off it announces Calls will not be answered To turn on or off with a handset 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Answering sys then press SELECT 3 Press w or A to scroll to Answer on off then press SELECT a 4 Press w or A to choose Answer On or Answer Off then press SELECT to confirm your selection You hear a confirmation tone ECO ECO 43 Answering system settings Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded To turn this feature on or off k a A O ND Press MENU when the phone is not in use Press or A to scroll to Answering sys then press SELECT Press w or A to scroll to Ans sys setup then press SELECT Press SELECT to choose Call screening Press w or A to choose Screening On or Screening Off then press SELECT to confirm your selection You hear a confirmation tone Number of rings E ECO ECO T You can set the answering system to answer an incoming call after two three four five or six rings or toll saver With toll saver selected the answering system answers after two rings when you have new messages or after four rings when you have no new messages This enables you to check for new messages and avoid paying unnecessary long distance cha
92. vtech User s manual www vtechphones com vtech vtech Models CS6529 CS6529 14 CS6529 15 CS6529 16 CS6529 17 CS6529 19 CS6529 2 CS6529 25 CS6529 26 CS6529 3 CS6529 4B Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions on page 66 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com eee Telephones identified with this logo have reduced noise and Hearing Aid T Coil interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license Register online to get an additional 3 month warranty Visit www vtechphones com Registration Register your product online for enhanced warranty support BX ik Product news Learn about the latest VTech products Table of contents Getting started 1 Parts checklist 1 Telephone base and charger installation 2 Battery installation 3 Battery charging
93. which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other th

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