Forensic UltraDock v5
Contents
1. view the following info about Forensic UltraDock Brand name of the product e g Forensic UltraDock Product Name Unique ID Firmware ver 3 38 HPA DCO Auto This screen allows you to configure the way Forensic UltraDock will automatically handle hidden areas it detects on drives during power up e From the View Drive Info screen press the UP or DOWN buttons to get to the HPA DCO Auto screen Press ENTER e Press UP or DOWN to scroll through the four ways Forensic UltraDock can handle HPAs and DCOs 1 Ignore all Detects and indicates their presence but does not remove them 2 Temp Unlock HPA Temporarily remove HPA only 3 Perm Unlock HPA Permanently remove HPA only 4 Unlock All Permanently remove any HPA or DCO e Press ENTER when your desired mode appears on the LED Forensic UltraDock will then set your desired mode as the default 4 USB Mode Switch There are two USB modes on Forensic UltraDock USB Admin and USB Normal e USB Normal USB 3 0 Mode Use this mode when Forensic UltraDock is connected to a USB 3 0 port on your computer with a USB 3 0 cable such as the cable included with the product If Forensic UltraDock is used with a USB 2 0 port or cable and it is switched to USB Normal mode the dock will not function correctly USB Admin USB 2 0 Mode This mode ensures that Forensic UltraDock is backwards compatible with USB 2 0 In this mode you can use any c2. 1 360 816 1800 2012 2014 CRU Acquisition Group LLC ALL RIGHTS RESERVED This User Manual contains proprietary content of CRU Acquisition Group LLC CRU which is protected by copyright trademark and other intellectual property rights Use of this User Manual is governed by a license granted exclusively by CRU the License Thus except as otherwise expressly permitted by that License no part of this User Manual may be reproduced by photocopy ing or otherwise transmitted stored in a database retrieval system or otherwise or otherwise used through any means without the prior express written permission of CRU Use of the full Forensic UltraDock v5 product is subject to all of the terms and conditions of this User Manual and the above referenced License CRU WiebeTech etc collectively the Trademarks are trademarks owned by CRU and are protected under trademark law This User Manual does not grant any user of this document any right to use any of the Trademarks Product Warranty and Limitation of Liability Product Warranty CRU warrants this product to be free of significant defects in material and workmanship for a period of 3 years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties incl
3. Protecting Your Digital Assets Forensic UltraDock User Manual Features e Four separate host attachment options USB 3 0 FireWire 800 FireWire 400 and eSATA for compatibility with virtually any computer e Multiple LEDs indicate operational status including disk activity hidden area detection error state and the status of power input and output e LCD menu allows user to configure settings and view information on attached drives e Detects and indicates hidden areas HPAs or DCOs found on hard drives e All aluminum case for rugged durability and excellent heat dissipation e Compatibile with forensic acquisition and analysis software A9 000 0030 Rev 2 0 Table of Contents 1 Pre Installation Steps 1 1 Box Contents 1 2 Identifying Parts 2 setup 3 Menu Structure Usage of Forensic UltraDock vb 3 1 View Drive Info 3 2 View Dock Info 3 3 HPA DCO Auto 3 4 USB Mode Switch 4 USB Mode Switch Baan Bee Bee Bee tO Be Forensic Device User Advisory Before using this tool for accessing sensitive data verify the write blocking function of the product This is easily done attach a known good formatted drive and verify that the drive mounts properly on your computer Copy files to the drive Due to the spoof writing style of write blocking employed by this product the files will appear to copy successfully Next unmount and remount the drive The files that you copied should not appear after the d
4. able or USB port type but it will operate at USB 2 0 speed USB Admin mode should also be used when using CRU applications such as Forensic Software Utility to update the dock Page 4 A specific unique number assigned to the unit for identification akin to a serial number Firmware version currently installed on the Forensic UltraDock product Technical Specs Product name Forensic UltraDock vb Drive Types e PATA IDE 2 5 drives with PATA Adapter 25 Supported e PATA IDE 3 5 e SATA 3G e Hitachi 1 8 drives with PATA Adapter 18 HIT ZIF e Toshiba 1 8 drives with PATA Adapter 18 TOSH e MacBook Air 2010 with SATA Adapter MBA2010 e MSATA with SATA Adapter mSATA e PCle PATA with PATA Adapter mPCle e PCIe SATA with PATA Adapter mPCle e PCle USB with PATA Adapter mPCle Host I O Ports FireWire 400 up to 400 Mbps 1 pair of FireWire 800 up to 800 Mbps 1 USB 3 0 Up to 5 Gbps 1 eSATA up to 3 Gbps Operating Windows XP or later system Windows Server 2003 or later compatibility Mac OS X Linux distributions that support the desired connection LEDs 6 Drive access HPA DCO detected error power input status power output status write block status Warranty 3 Years Support Your investment in CRU products is backed up by our free technical support for the lifetime of the product If you need to contact us for any reason please visit cru inc com support or call us at 1 800 260 9800 or
5. creen You are now ready to use Forensic UltraDock to access the drive Page 3 3 Menu Structure Usage of Forensic UltraDock v5 Use the LCD and 4 button navigation interface to view information about the drive and dock or adjust HPA DCO handling On the 4 button navigation interface UP and DOWN allow scrolling through options while ENTER selects and BACK exits or returns to the previous screen Forensic UltraDock s menu consists of the following screens 3 1 View Drive Info This screen displays information about the attached drive e Press ENTER and then use the UP or DOWN buttons to scroll through and view the following info about the drive Celsius HPA size MB The size of the Host Protected Area of the HDD measured in megabytes DCO size MB The size of the Device Configuration Overlay of the HDD measured in megabytes Disk health Displays the S M A R T health status of the drive Start S M A R T information on how many times the Stops drive has spun up and spun down Power cycles S M A R T information on how many power on off cycles the drive has underwent Number of bad sectors reported by the drive 3 2 View Dock Info This screen displays information about your Forensic UltraDock unit e From the View Drive Info screen press the UP or DOWN buttons to get to the View Dock Info screen Press ENTER e Use the UP or DOWN buttons to scroll through and
6. pment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end FE Tested to comply 3 Use a power supply with an RFI reducing ferrite approximately with FCC standards 5 inches from the DC plug 4 Reorient or relocate the receiving antenna FOR OFFICE OR COMMERCIAL USE
7. rive is remounted If they do appear there is a problem with your forensic device and you should contact our support department for further instructions CRU support may be reached through cru inc com or at 800 260 9800 toll free 1 Pre Installation Steps 1 1 Box Contents Please contact CRU if any items are missing or damaged Forensic UltraDock unit AC adapter amp power cord USB 3 0 cable FireWire 800 cable FireWire 400 cable eSATA cable SATA drive attachment cable IDE cable e eS ee eaea ee l Molex mini fit to legacy power cable 1 Metal drive plate 1 Packet of screws and bumpers 1 Quick Start Guide and Warranty Info 1 Page 2 1 2 Identifying Parts Take a moment to familiarize yourself with the parts of your new Forensic UltraDock This will aid you in the remaining Drive Side eSATA connection for connecting SATA drives 4 pin square connection for drive power cable Illl SATA DRIVE POWER OUT IDE PAI A DRIVE OR ADAPTER 40 pin IDE header for external IDE cable attachment Host side USB 3 0 connection FireWire 400 connection P W 7 pidge E i oa N 4 t l 2 i l FW 400 FW 80t FW 800 USB 3 0 Dual FireWire 800 connectors eSATA connection Power input from AC adapter ATA power input USB Mode Switch Top of Unit Write Block Indicator LCD LED green Power output ae status LED Te FORENSIC a ed fren ULTRADOCK s a Di
8. sk access Power LED amber input status Wie D Chinese wiebetech com LED HPA DCO green Indication LED green Power switch Navigation buttons 2 Setup a Attach protective metal drive plate to your 3 5 hard drive This step is optional The purpose of the bottom plate is to provide protection to your drive electronics and aid heat dissipation b If attaching an IDE PATA drive configure the jumpers on the rear of the drive The drive must be set to the Master setting Consult the instructions or your drive some drives display configuration information on the drive s label c Connect Forensic UltraDock to the drive or adapter using either the IDE ribbon cable for IDE drives or the SATA data power cable for SATA drives d Ifusing an adapter connect the drive to the adapter e Attach the power cable to Forensic UltraDock and to the drive For SATA drives the power cable and data cable are combined into a single SATA drive interface f Connect the eSATA FireWire or USB cable from your computer into the corresponding port on Forensic UltraDock g Provide power to Forensic UltraDock Use either the included AC adapter or you can connect a SATA power cable from inside a computer case This is useful if you wish to access a drive inside a computer without removing it first h Turn on the power switch The connected drive will power up and Forensic UltraDock s main menu will appear on the LCD s
9. uding but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence when the equi
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