Remote Desktop Manager Server
Contents
1. ols Manager Password Generator SSH Key Generator 3 Password Analyzer PowerShell RDM CmdLet Menu Dashboard 4 Remote Desktop Manager Server Console X a Users Groups Roes 2 Remote Desktop Manager Server Console Actions e New O 2014 Devolutions inc Management 11 e Modify e Delete e Upgrade e Manage Users e Manage Groups e Manage Roles e View web client 22 Web Client Remote Desktop Manager Web Client Start web client and login Download Support Contact Remote Desktop Manager Server Password Not a member Contact an Administrator to request an account 2013 Devolutions es Web client View Modify Sessions Because of documented vulnerabilities of web browsers particularly their extensions we do not perform any decryption in a web browser The web interface is limited on purpose and you must use the client to perform any modification to a session O 2014 Devolutions inc 12 Remote Desktop Manager Server Add Session 1 Sessions 2 Users gt Security Groups Roles Download 3 My Account Contact Support Home Sessions Sessions 4 jj Clients d a Downhill pro 4 a Telemark Bde 4 Internal KE windjammer dc rdms windjammer loc RDMS secure SessionsTreeView aspx t Description Att nents A Microsoft Remote Desktop Host Delete Sessi2. Console X y E Users Groups Name Web Application Name Production frm Staging RDMS 6 lt gt More Clear Enterprise Edition 6 9 0 0 Remote Desktop Manager Server Console 5 Configure the server with the name settings and authentication mode O 2014 Devolutions inc Installation 25 f 22 Remote Desktop Manager Remote Desktop Manager Settings Manage and configure your server Setti General Name Clien i RDMS Client Services Description Infrastructure of Client Services customers Lo Authenticate with RDMS user V Authenticate with domain user IIS gt Domain windjammer Test Domain machine dc windjammer loc Use inherited AD group Authenticate with local machine user Authenticate with database user Registration Serial Request trial Saturday March 01 2014 Unlimited users Save Cancel Remote Desktop Manager Server settings Authenticate mode Description Built in user The RDMS is used to authenticate the user You must create the initial user through the console Domain user The domain is used to authenticate the user Local machine user The application allows a local user to be authenticated unto the server Database user The database is used to authenticate the user 6 Enter a serial alternatively you can Request a trial 7 Optionally configur
3. X delete Custom database encryption with pass X phrase Per user setting credential custom X values X Per machine setting credential custom values Connection logs X Session document attachments Word Excel X PDF Visio 1 3 System Requirements Minimum Requirements e Windows XP SP2 or later 2003 Vista 2008 7 8 and 2012 e Microsoft NET Framework 3 5 e 800MHz processor e 512MB RAM e 1024 x 768 screen resolution e 500 MB hard drive space O NET 4 0 does not contains the NET Framework 3 5 You will need to install it SS separately 64 bit Support Remote Desktop Manager Server is compatible with all 64 bit versions of Windows starting with Windows Vista SP1 Dependencies Microsoft SQL Server 2008 2012 Express edition is supported e Internet Information Services IIS 7 0 or better e Remote Desktop Manager Enterprise installed on the server O 2014 Devolutions inc Management Part 10 Remote Desktop Manager Server 2 Management 21 Remote Desktop Manager Server Console Console 1 Because of Console manages an IIS installation Remote Desktop Manager must be run with elevated privileges You must use Run as Administrator to launch it You can modify the shortcut to always start it in this fashion 2 Select Tools gt Remote Desktop Manager Server Console esktop M lanager Remote Desktop Manager Server Console Window Help it Add on Manager E Session Script To
4. Sites ae Default Web Site aspnet_client Select web site 2 Click Bindings in the Actions pane This brings up the bindings editor that lets you create edit and delete bindings for your Web site Click Add to add your new SSL binding to the site Add binding 3 Select https in the Type drop down list Select the self signed certificate you created in the previous section from the SSL Certificate drop down list and then click OK ni IP address Host name St SSL certificate a VeHE Certificate y Not selected Test Certificate Define https binding 4 Now you have a new SSL binding on your site O 2014 Devolutions inc Remote Desktop Manager Server Site Bindinos E x The new binding Configure SSL Settings in IIS 1 Select a RDMS application in the tree view 4 LE DEVOLUTIONS18 DEVOLUTI E E Application Pools 4 8 Sites 4 Default Web Site D 3 Bo net_client Select application 2 Click on SSL Settings EU nie DA ES CGI Compression Default Directory Error Pages Document Browsing 1 du HE amp 8 Q F ailed Handler HTTP Logging MIME Types est Tra Mappings Redirect mE Q FL O ules Output Request Caching Filtering O 2014 Devolutions inc SSL settings 3 Configure SSL settings if you want your site to require SSL or to interact in a specific way with clie
5. by using the menu File gt Administration gt Roles 2014 Devolutions inc Management 19 F Role management Edit role settings Name Devolutions RDMGroup Descripti 7 Allow offline mode Y Allow reveal password E Administrator Sessions Y Add sessions I Edit sessions Y Allow drag and drop E Delete sessions View session details 7 View session information Import sessions I Export sessions Role editor dialog When adding a new role make sure to include the domain and the exact Active Directory name separated by slash For example TIPS To verify all the loaded roles inherited rights or the authentication method from the client use the menu File gt My Data Source Information 2014 Devolutions inc z Remote Desktop Manager Server Pl Data Source Information E Consult your RDMS data source information Description By Devolutions inc test Data source information dialog O 2014 Devolutions inc Installation Part 22 Remote Desktop Manager Server 3 3 1 Installation Installing Remote Desktop Manager Server Topology Remote Desktop Manager Server is in fact a Web application This allows for exposing its services on the Internet or simply an Intranet The recommended topology is to use two servers a Database server and a Web server Obviously for small installations a single server can b
6. Desktop Manager Server supports multiple authentication modes Authenticate with built in user The ASP NET membership framework is used to authenticate the user with its hashed password in the database Authenticate with domain user The domain is used to authenticate the user The domain authentication is the most secure flexible and easiest to manage No need to sync users between the domain and Remote Desktop Manager Server On first use of the Remote Desktop Manager Server data source the user will be created and be given access rights according their role in the organization as defined on the domain Make sure you configure appropriate rights to your domain roles in Remote Desktop Manager Server Authenticate with local machine user The application allows a local user on the RDMS host to be authenticated unto the server even through the web interface Automatic User Account Creation Description When using Remote Desktop Manager Server authentication obviously the user account need to be created beforehand in order to authenticate to the system In all other cases Domain user Local machine user or Database user there is not match found in RDMS with the user which is authenticating You can create the user beforehand and assign rights as you choose but in the event that a user logs in while there is no account for him RDMS will create the user account This must be allowed in the settings of the RDMS User accounts crea
7. Remote Desktop Manager Server h mu m A A HE ro 4 a y Wi F i i 1 m ne u al A FM Fo ee amp N m nil L Bevolutions Contents 3 Table of Contents Part I Part Il a AO N Part Ill 1 2 Part IV Part V Part VI Part VII Foreword Getting Started 6 What is Remote Desktop Manager Server iii 6 F at re EY HF A iron 6 System Re qu Met ci 7 Management 10 Remote Desktop Manager Server Console rr 10 Web ClO FE arcade 11 Authentication Ri uni einen 14 Automatic User Account Creation iii 14 Security inacena long aiar 14 Security Group Management si iiiiiiinessseeneneneennenneeesnnenseneneeneeesnnennnnes 14 User A A en ra aa Ar A sn ra ete de en Te teens rasa 16 Role Management unten nent A Aid 18 Installation 22 Installing Remote Desktop Manager Server ri 22 Upgrade Remote Desktop Manager Server uusuusnsnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 30 How To 34 Configure Client Data SOUrce ri 34 Configure RDMS to use integrated security 35 Configure Ssit 5x 5 2 0n iii ideata 35 FAQ Frequently Asked Questions 42 Technical Support 44 Follow Us 46 Index 0 2014 Devolutions inc Getting Started Part 6 Remote Desktop Manager Server 1 1 1 2 Getting Started What is Remote Desktop Manager Server Description Remote Desktop Manager Server is a se
8. The name must be unique 2014 Devolutions inc 16 Remote Desktop Manager Server 8 Remote Desktop Manager F Security Management Security group settings Security group dialog Assigning a Security Group to a Session Security groups can be assigned to sessions using the session s property window Each session can only have one security group assigned Connection More VPN _ Sub Connections Information Events Attachments Logs Tools_ Advanced lt None gt Accounting Session configuration security group 2 5 2 User Management Description With the Remote Desktop Manager Server data source you can create users and grant them permissions You must be administrator of the database to create users and assign rights The user administration is available from the menu in File gt Administration gt Users or from the Remote Desktop Manager Console when executed locally on the server O 2014 Devolutions inc Management My Data Source Information W Online Account Logoff Data Source Refresh FS HA Data Sources New Entry Import p 2 Security Groups Export E Roles Options Security Provider Templates Data Source Settings Change Current User Password Edit the data source users Adding a User If you wish you can create a user linked to a domain or a built in user Domain user are created automatically the first tim
9. e the email setting 2014 Devolutions inc z Remote Desktop Manager Server 22 Remote Desktop Manager Deploy Remote Desktop Manager Server Wizard Complete the steps to deploy a new server Smtp configuration Host Port 25 2 User name Password Send email as T Send error message to Devolutions 6 de tome y Pi A te ae SL SMTP Configuration page 8 Ensure the ASP NET State service is started or set to automatically start The State Service is require to maintain web session information between each call 22 Remote Desktop Manager t gt Deploy Remote Desktop Manager Server Wizard a Complete the steps to deploy a new server Session state Mode State Server v Auto start Start Service J State Connection String Pi Auto Start Service 9 Select a zip file or use the automatic download Choose a destination folder and an IIS virtual directory name O 2014 Devolutions inc Installation gt Deploy Remote Desktop Manager Server Wizard _ ea Complete the steps to deploy a new server Source Destination 10 Enter the database settings and create the database You can reuse an existing database from a Remote Desktop Manager SQL Server data source and just upgrade it It s 100 compatible If you wish to use integrated security to connect to the database please consult Configure RDMS to use integrated security 2014 Devolutions inc 28 Remote D
10. e they log on They don t have any rights except what is public a Remote Desktop Manager F User management Edit user settings Login Full name Password Allow offline mode E Administrator Allow drag and drop User dialog O 2014 Devolutions inc a Remote Desktop Manager Server 2 5 3 The integrated security is used register a domain user Linking a Security Group to a User In the user dialog you can check or uncheck any groups A user with administrator rights has access to all of the configured sessions from all groups Linking a Role to a User Roles are assigned when the user is authenticated from the Domain Role Management Description Role management is only available when the Domain authentication is enabled This allows the server to link an Active Directory AD group to a role in RDMS All the role settings are applied to the users that are member of the AD group My Data Source Information Online Account Dashboard New New Entry Refresh F5 o i Logoff Data Source ji Data Sources Administration SB Users Import p 3 Security Groups Export i Options Security Provider Templates Data Source Settings z Change Current User Password Exit Edit the data source roles Roles can be edited from the Remote Desktop Manager Console locally on the server or from a remote data source
11. e used but resources will be shared between the two roles thereby lowering performance Remote Desktop Manager Enterprise Edition must be installed on the web server in order to manage the Remote Desktop Manager Server web application It s highly recommended to enable SSL Encryption to protect communication with the instance of SQL Server Please follow directions on http support microsoft com kb 316898 For active directory integration both servers need to be joined to the domain How to install the server Web Server Pre requisites Make sure Internet Information Services is installed with all the ASP NET requirements O 2014 Devolutions inc Installation 23 FX Windows Features Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on Y Lo Internet Explorer 9 a d Internet Information Services 7 FTP Server Application Development Features WA NET Extensibility 1h ASP mn ISAPI Extensions Y Le ISAPI Filters EL Server Side Includes Common HTTP Features Health and Diagnostics Y Performance Features apping Authentication IIS Client Certificate Mapping Authentication FL IP Security J J Request Filtering URL Authorization Y 5 Windows Authentication d Internet Information Services Hostable Web Core Windows feature
12. er instance to DBRunner Grant access to the database to DBRunner e In IIS Manager expand the Application pool section and locate the application pool used by your RDMS site Normally it has the same name e In the advanced settings edit the Identity setting to set the DBRunner account amp Internet Information Services IIS Manager le 8 V DEVO28 Application Pools a d File View Help Connections Advanced Settings En Actions dy Applica A B Add Application Pool a 93 V DEVO28 v devo2 Tie pace lei von yea a Set Application Pool Defaults samen pr wod icati lication Pool Tasks a al Sites different application Enable 32 Bit Applications False Application Default Web Managed Pipeline Mode Integrated X Name Queue Length 1000 Recycle 2 NET v2 0 Nee line Edit Application Pool E NET v2 0 Classic En E Basic Settings Classic NET Ap Da percent 5 Recycling Roms imit Interval minutes Processor Affinity Enabled False pilo Processor Affinity Mask 4294967295 X Remove Processor Affinity Mask 64 bit c 4294967295 View Applications 4 Process Model 5 Generate Process Model Event L e a Identity rg Idle Time out minutes 20 Idle Time out Action Terminate Yi Name name The application pool name is the unique identifier for the yo Y yn Pa application Pocha da ym i 4 3 Configure SSL Import Certificate or Create Self Signed Certificate 1 Select the ser
13. esktop Manager Server Remote Desktop Manager Remote Desktop Manager Settings Manage and configure your server EM Database Session State Password Database Failover partner V DEVO28 x12 Local or IP or Server name _ Integrated security Help Test Server rdms Create Database C Use SQL Server encrypted connection C Trust server certificate Test Database Intelligent Y Update Database Email Schema to Support View database version Create a database 11 Execute the final step and deploy the server 12 You can test the server installation by opening the URL e g http localhost RDMS 13 Configure users and security groups and add at least one administrator user account You must create an administrator account if you ve enabled the RDMS Authentication model In other cases the account name must match with the chosen authentication model If you are unsure of the result also enable RDMS authentication create an administrator account and grant the Administration privilege to the account After the successful authentication with the other model the RDMS user account will have been created and you will be able to see how to format you account names You can then disable the RDMS authentication model Creation Please see Automatic User Account O 2014 Devolutions inc Installation WW Remote Desktop Manager Remote Desktop Manager Server Console File Edit Vie
14. et We also offer Premium support for an additional price You also encouraged to find information and ask questions in our forums at http forum devolutions net They contain years of relevant information and have the benefit or being enriched for the whole community when we post an answer 2014 Devolutions inc Follow Us Part 4 Remote Desktop Manager Server 7 Follow Us Overview Get the hottest information about our products tips and tricks case studies and new release announcements This is not a marketing newsletter We focus on the issues that matter to you whether you re looking for up to the minute software tutorials additional outside resources or a peek at how others are using our products Links E Facebook http facebook remotedesktopmanager com in Linkedin http linkedin remotedesktopmanager com RSS feeds http rss remotedesktopmanager com G Twitter http twitter remotedesktopmanager com You YouTube http youtube remotedesktopmanager com a Blog http blog remotedesktopmanager com Q Google http plus remotedesktopmanager com O 2014 Devolutions inc
15. lf hosted repository for storing and sharing remote connections virtual machines and sensitive information Used in combination 4 with the Remote Desktop Manager Client it extends its capabilities to create an hf Enterprise wide high end data store To learn more about our other products and their differences consult this document here Highlights High end security server for your company Share your sessions with multiple users Can be deployed online or internally Support Windows authentication and Active Directory group integration Client and server side caching optimization Requires the Remote Desktop Manager Enterprise client 100 compatible with the SQL Server data source O Remote Desktop Manager Server supports only SQL Server as a data store at this time Editions Remote Desktop Manager Server exists in 3 editions Small Business edition Corporate and Unlimited Please consult the product web site at http remotedesktopmanagerserver com for all the details Features Overview Features Descriptions Maximum session count Unlimited Database connection Behind server Caching e Server caching e Client side caching Multi user suppport Windows authentication Active Directory Group integration Active Directory Security management e Built in Database user support XXX xx x 2014 Devolutions inc Getting Started Security group X Role management X Per session security access view edit
16. nt certificates Click the site node in the tree view to go back to the site s home page Double click the SSL Settings feature in the middle pane Select Require SSL amp click Apply Y SSL Settings SJ Apply This page lets you modify the SSL settings for Ex Cancel the content of a Web site or application e Help M Require SSL Online Help I Require 128 bit SSL Client certificates Ignore Accept C Require SSL settings Modify the Remote Desktop Manager Server configuration 1 Start any text editor notepad using right click Run as Administrator 2 Open the file web config found in the Remote Desktop Manager Server install directory 3 locate this line in the file lt add key ForceHttps value false gt 4 Modify value from false to true 5 Save the file Configure SSL Settings in RDM Client 1 Select File gt Data Sources 2 Edit the RDMS data source 3 Change the server url to start by https O 2014 Devolutions inc FAQ Frequently Asked Questions Part e Remote Desktop Manager Server 5 FAQ Frequently Asked Questions Description You can find the most up to date FAQs online here O 2014 Devolutions inc Technical Support Part a Remote Desktop Manager Server 6 Technical Support Contact Us Holders of a valid license obtain our Extended Support plan for Remote Desktop Manager Server Please email any questions or suggestions to support devolutions n
17. on 9 a rei operators Description ER Devolutions View Modify sessions View Modify Users gt Here Download Support Contact Home Users Username I admin david GEFN WINDJAMMER david Edit User WINDJAMMER john Delete User Sessions 2 Users gt Security Groups Roles 3 My Account View Modify users View Modify Security Groups Full Name Is Administrator Is Enabled Y v Y Y Y Y Y 2013 Devolutions v2 0 0 0 _ 2014 Devolutions inc Management 13 gt NE Download Suppoi Contact 34 Home Security Groups Name Description I administrators operators Add Security Group Edit security Group Delete security Group u Sessions 2 Users gt Security Groups Roles 3 My Account ER Devolutions View Modify security groups View Modify Account windjammen david Download Suppor Y Home My Account User name windjammer david Email david windjammer com Devplutions First name David Edit Account Last name Goliath Change Avatar Company Windjammer Change Password Address 125 Moin street Springfield Country United States State Phone 555 555 1212 Sessions CI Fox du gt Security Groups Roles 3 My Account Mn Devolutions View Modify account O 2014 Devolutions inc ta Remote Desktop Manager Server 2 3 2 4 2 5 2 5 1 Authentication Remote
18. s Database server pre requisites Install SQL Server Express or Standard Download SQL Server 2012 Express from Microsoft s site Remote Desktop Manager Server has no requirements that would dictate what communication protocol is used as well as many of the options offered to you by SQL Server As long as the client workstation can connect to the SQL Server Remote Desktop Manager Server will work Also note that Microsoft has upped the default security in the 2012 version of SQL Server The SA user is now initially disabled and you must understand each option when installing Remote Desktop Manager 1 Download and install Remote Desktop Manager on the web server Download 2 Execute Remote Desktop Manager with elevated privileges run as administrator 3 From the menu Tools gt Remote Desktop Manager Server Console open the Remote Desktop Manager Server console 2014 Devolutions inc Remote Desktop Manager Server All operations done through the console are done with the credentials used to launch Remote Desktop Manager Server If you must use other credentials you must launch another window session The RunAs command does not offer the option of starting a process with elevated privileges 4 Deploy a new server instance W Remote Desktop Manager Remote Desktop Manager Server Console File Edit View Tools Window Help y Connect 5 Opened Sessions 3 se Dashboard Remote Desktop Manager Server
19. t from the Internet Done Unzipping content Done Upgrading database Done Restoring the configuration Done Upgrade completed Previous Next Upgrade Upgrade completed successfully 2014 Devolutions inc How To 34 Remote Desktop Manager Server 4 How To 4 1 Configure Client Data Source Create Remote Desktop Manager Server data source 1 Select File gt Data Sources 2 New Data Source 3 Select the Remote Desktop Manager Server data source 4 Specify settings system variable will be used Q If you specify USERNAME in the user text area the value of the corresponding r 22 Remote Desktop Manager T Remote Desktop Manager Server Edit the data source configuration Server https DEVOLUTIONS 18 RDMS someusername E Prompt for password Data source settings Notes If the server is configured to only allow SSL ensure you specify the protocol by using https in the Server field O 2014 Devolutions inc How To 35 4 2 Configure RDMS to use integrated security Description In order for integrated security to be used to connect to the database you must set a domain account as the Application pool identity Steps To make these instructions simpler we will name the domain account DBRunner please adapt to your requirements e Create the DBRunner account in the domain Grant access to the SQL Serv
20. ted by the server have no rights other then logging on the system They will be able to see and edit the objects that have no security defined After their first login their account is created but you must assign them the rights you see fit Depending on the authentication mode used the user name may be prefixed by the domain name Security Security Group Management Description Security Groups are used to classify sessions and restrict access to certain users There is no direct O 2014 Devolutions inc Management 15 relationship between Active Directory and Security Groups By default every session is created without a security group and is visible to all connected users You can give access to a group for a user or a role Steps 1 Create the security groups 2 Assign the security group to the session 3 Create the required users 4 Link the security group to a user Notes All sessions without security groups are considered public Creating Security Groups Security groups are created from the menu in File gt Administration gt Security Groups My Data Source Information W Online Account Li W Logoff Data Source Dashboard Refresh FS N HA Data Sources New Entry Import gt Export Options Security Provider Templates Data Source Settings Change Current User Password Edit the data source security groups Enter aname and a description for the security group
21. ver node in the tree view and double click the Server Certificates feature in the list view 2014 Devolutions inc 36 Remote Desktop Manager Server E LE Internet Information Services IS Manager E Output Caching Modules Worker Server certificates dy DEVOLUTIONS18 Home A Go GH Show All Group by A y EEE Request Tra ISAPIand ISAPI Filters CGI Restri Settings Redirect gt su Logging MIME Types 7 Mappings 2 31 o Ca Request Filtering Server Certificates 2 Click Import Certificate in the Actions pane Or Click Create Self Signed Certificate in the Actions pane fo amp Internet Information Services IS Manager File View Help OS momosi le ee 4 83 DEVOLUTIONS18 DEVOLUTIC i a Application Pools 4 8 Sites gt Default Web Site AD Site2 a Server Certificates use with Web sites configured for SSL Name Issued To Follow the wizard Create an SSL Binding 1 Select the web site in the tree view Use this feature to request and manage certificates that the Web server can Actions Create Certificate Request Complete Certificate Request Issued Create Domain Certificate Create Self Signed Certificate Help Online Hel 2014 Devolutions inc 4 LE DEVOLUTIONS18 DEVOLUTI I 2 Application Pools 4 8
22. w Tools Window Help y Connect MESTHI Opened Sessions 9 ye if Dashboard Remote Desktop Manager Server Console X D D Configure users and security groups User and Security Management Create edit or delete users and security groups User and Security Management User management t Edit user settings Login administrator Description RDMS Administrator Offline mode Read only V Administrator _ Allow reveal password User management form 2014 Devolutions inc s Remote Desktop Manager Server 14 Configure the data source on all the client machines that run Remote Desktop Manager 3 2 Upgrade Remote Desktop Manager Server Upgrade 1 Open the Remote Desktop Manager Server Console 2 Select the server you want to upgrade 3 Click the Upgrade button 4 Select upgrade source r B Remote Desktop Manager ale Complete the steps to deploy a new server _ Deploy Remote Desktop Manager Server Wizard Upgrade source 9 Download from the web Upgrade from zip file Previous Upgrade Cancel Upgrade source 5 Next 6 Upgrade 2014 Devolutions inc Installation 31 Vi Remote Desktop Manager Pa Complete the steps to deploy a new server ee Deploy Remote Desktop Manager Server Wizard Progress Starting upgrade Backing up the configuration Done Downloading conten
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