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HP Pavilion dv7 Entertainment PC

1. 40 Drive handling 40 AU 41 Electrostatic discharge damage 41 Packaging and transporting 42 Workstation guidelines ge ees 42 Equipment guidelines ccce titer eta n ra ette rt RECO qur e a fida 43 Component replacement 44 SIV IGE spo MEE 44 Computer IEG adiens iatis 45 i ca aM e 46 Primary hard drive cover ecd televised bes Pra M Dies Wo cc b RECEN UH ue 47 P C TE 48 Secondary hard drive bru dssasbatu tenir ime imu ext e Oe Dra ssi Ubro pls uM do qu RE 50 WIAN EON d uranio abe et duoc m Ee on t 52 KIC batery usi oeca cv near rt rrt r wen vv Rear a aenea eesti re uud uu vex d MuR 56 Memory module 57 Optical IE x 58 Ld de Tes i BN ET TT 60 COV CK 3 H 62 Power buton board nece ie Esta Saleen dai
2. 277 NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To review wireless regulatory notices see the country specific section of the Regulatory Safety and Environmental Notices chapter in Help and Support 16 Chapter 2 Components ENWW Additional hardware components o9 Description Function 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Provides power when the computer is not connected to an external power source Batteries and power cords vary in appearance by region and country ENWW Additional hardware components 17 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier needed to locate documents drivers and s
3. Nonoperating Metric 15 mto 12 192 m U S 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 17 3 inch HD flush glass AntiGlare display specifications Metric U S Dimensions Height 20 7 cm 12 15 in Width 33 1 cm 17 03 in Diagonal 43 9 cm 17 29 in 102 Number of colors Contrast ratio Up to 16 8 million 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1600 x 900 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2W Viewing angle 65 horizontal 50 vertical typical Chapter 6 Specifications 17 3 inch HD BrightView display specifications ENWW Metric U S Dimensions Height 23 3 cm 9 17 in Width 39 8 cm 15 67 in Diagonal 43 9 cm 17 29 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 200 nits typical Pitch resolution Pitch Format 0 23868 x 0 23868 mm 1600 x 900 Configuration RGB vertical stripe Backlight Character display LED 80 x 25 Total power consumption 2W Viewing angle 65 horizontal 50 vertical typical 17 3 inch HD BrightView display specifications 103 Hard drive specifi
4. Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for Dual Layer HD DVD RW Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 105 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications 106 Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Write CD R and CD RW DVD R DVD RW DVD R DVD RW Video CD Multisession CD Photo DVD RAM CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Cache b
5. 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the following components a drive see Hard drive on page 48 b Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 e cover see Top cover on page 62 USB board see USB board on page 80 g Display assembly see Display assembly on page 68 h System board see System board on page 78 i Fan heat sink assembly see Fan heat sink assembly on page 88 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 94 Chapter 4 Removal and replacement procedures ENWW 2 Lift the processor 2 straight up and remove it Ef NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket Reverse this procedure to install the processor ENWW Component replacement procedures 95 5 Setup Utility Z WARNING Only authorized technicians trained by HP must repair this
6. 5 Speaker assembly 605356 001 6 Power connector and cable 605364 001 7 Fan heat sink assembly includes replacement thermal material For use only with computer models equipped with graphics subsystems with discrete 606575 001 memory For use only with computer models equipped with graphics subsystems with UMA 606574 001 memory Thermal Material Kit not illustrated includes thermal pads and thermal paste 634433 001 syringe 8 Processor includes replacement thermal material AMD Athlon X2 Dual Core N370 Dual Core 35W 2 50 GHz with 1 0 MB L2 cache 634686 001 AMD Athlon X2 Dual Core P360 Dual Core 35W 2 30 GHz with 1 0 MB L2 cache 636635 001 AMD Athlon X2 Dual Core P340 Dual Core 25W 2 20 GHz with 1 0 MB L2 cache 616343 001 AMD Athlon X2 Dual Core P320 Dual Core 25W 2 10 GHz with 1 0 MB L2 cache 594165 001 AMD Phenom X2 Dual Core N970 Quad Core 35W 2 20 GHz with 2 0 MB L2 616346 001 cache AMD Phenom X2 Dual Core N950 Quad Core 35W 2 10 GHz with 2 0 MB L2 616346 001 cache AMD Phenom X2 Dual Core N930 Quad Core 35W 2 00 GHz with 2 0 MB L2 594169 001 cache AMD Phenom X2 Dual Core N870 Tri Core 35W 2 30 GHz with 1 5 MB L2 cache 635495 001 Computer major components 21 22 Item Description Spare part number AMD Phenom X2 Dual Core N850 Tri Core 35W 2 20 GHz with 1 5 MB L2 cache 616345 001 AMD Phenom X2 Dual Core N830 Tri Core 35W 2 10 GHz with 1 5 MB
7. 634688 001 AMD Phenom X2 Dual Core P860 Dual Core 2 00 GHz 25W processor with 1 5 MB L2 cache includes replacement thermal material 634689 001 AMD Phenom X2 Dual Core P960 Dual Core 1 80 GHz 25W processor with 2 MB L2 cache includes replacement thermal material 634690 001 AMD Turion X2 Dual Core P570 Dual Core 2 7 GHz 35W processor with 2 MB L2 cache includes replacement thermal material 634691 001 AMD Turion X2 Dual Core P560 Dual Core 2 5 GHz 35W processor with 2 MB L2 cache includes replacement thermal material 634921 001 500 GB 5400 rpm hard drive only does not include left and right bracket rails connector cable Mylar cover with tab screws or rubber isolators 635494 001 AMD Phenom X2 Dual Core N660 Dual Core 3 00 GHz 35W processor with 2 MB L2 cache includes replacement thermal material 635495 001 AMD Phenom X2 Dual Core N870 Dual Core 2 30 GHz 25W processor with 1 5 MB L2 cache includes replacement thermal material 635496 001 AMD Phenom X2 Dual Core N97Dual Core 2 2 GHz 35W processor with 2 MB L2 cache includes replacement thermal material 636635 001 AMD Athlon X2 Dual Core P360 Dual Core 2 30 GHz 35W processor with 1 MB L2 cache includes replacement thermal material 38 Chapter Illustrated parts catalog ENWW 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic s
8. The Setup Utility default settings go into effect when the computer restarts 399 NOTE Your password security and language settings are not changed when you restore the factory default settings Exiting the Setup Utility You can exit the Setup Utility with or without saving changes e To exit the Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter e To exit the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter After either choice the computer restarts in Windows 98 Chapter 5 Setup Utility ENWW Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password
9. 490371 081 Power cord for use in Italy Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 537921 001 HP Integrated module with Bluetooth 2 1 wireless technology does not include a Bluetooth module cable 580101 002 Atheros AR9280 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Aruba Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Grenada Suriname and the United States 580102 001 Atheros AR9285G 802 11 a b g n 2x2 WiFi module for use in Antigua and Barbuda Aruba Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Gren Suriname and the United States 580102 002 Atheros AR9285G 802 11 a b g n 2x2 WiFi module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finlan
10. Speaker assembly ENWW Description Spare part number Speaker assembly 605356 001 Before removing the speaker assembly follow these steps 1 M BS qe ow Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 46 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the hard drive see Hard drive on page 48 Remove the secondary hard drive see Secondary hard drive on page 50 Remove the optical drive see Optical drive on page 58 Remove the keyboard see Keyboard on page 60 10 Remove the top cover see Top cover on page 62 Remove the speaker assembly 1 2 Disconnect speaker assembly cable 1 from the system board Remove two Phillips PM2 5x5 0 screws 2 Component replacement procedures 83 3 Remove the speaker assembly 3 Reverse this procedure to install the speaker assembly Optical drive connector Description Spare part number Optical drive connector 603680 001 Before removing the optical drive connector follow these steps 1 Shut down the computer If you are
11. 4 the graphics heat sink contact 5 and graphics subsystem chip 6 and graphics heat sink contact 7 and capacitors 8 Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits Replacement thermal pads and thermal paste is also available in the Replacement Thermal Material Kit spare part number 634433 001 90 Chapter 4 Removal and replacement procedures ENWW 4 Turn the system board upside down with the expansion port and external monitor port toward you 5 Loosen the four Phillips PM2 5x3 0 captive screws 1 that secure the fan heat sink assembly to the system board ENWW Component replacement procedures 91 6 Remove the fan heat sink assembly 2 Disconnect the fan cable 3 from the system board NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heot sink assembly from side to side to detach the assembly The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is used on the heat sink 1 and the processor 2 Thermal pads are used on the Northbridge contact 3 and Northbridge chip 4 Reverse this procedure to install the fan heat sink assembly 92 Chapter 4 Removal and replacement procedures ENWW
12. Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select Run a comprehensive self test on a secondary hard drive models only Memory Test Run a diagnostic test on the system memory 100 Chapter 5 Setup Utility 6 Specifications Computer specifications Metric U S Dimensions Width 41 53 cm 16 35 in Depth 27 42 cm 10 80 in Height front to back Flush glass display 3 27 to 3 67 cm 1 29 to 1 44 in BrightView display 3 18 to 3 58 cm 1 25 to 1 41 in DF IMR 3 30 to 3 70 cm 1 30 to 1 46 in Weight with optical drive hard drive Flush glass display 3 63 kg 7 99 lbs and battery BrightView display 3 41 kg 7 50 lbs DF IMR 3 25 kg 7 15 165 Second hard drive adds 0 11 kg 0 24 lbs Camera adds 0 005 kg 0 01 Ibs Input power Operating voltage 18 5 V dc 3 5 A 65W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Computer specifications 101
13. ENWW Description Spare part number HP Integrated module with Bluetooth 2 1 wireless technology does not include a Bluetooth 537921 001 module cable Bluetooth module cable 605323 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 46 Component replacement procedures 81 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the following components e f Hard drive see Hard drive on page 48 Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 Keyboard see Keyboard on page 60 Top cover see Top cover on page 62 Display assembly see Display assembly on page 68 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable 1 from the system board 2 Slide the Bluetooth module out of the slot and remove the module 2 from the computer Reverse this procedure to install the Bluetooth module 82 Chapter 4 Removal and replacement procedures ENWW
14. Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Nether Antilles Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguoy Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay the United States Uzbekistan US Virgin Islands Vanuatu Venezuela Vietnam Yemen Zaire Zambia Zimbabwe 250 GB 7200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators Screw Kit 605644 001 Rubber feet 606574 001 Fan heat sink assembly for use only with computer models equipped with graphics subsystems with UMA memory includes replacement thermal material 606575 001 Fan heat sink assembly for use only with computer models equipped with graphics subsystems with discrete memory includes replacement ther
15. Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia Zimbabwe 593550 001 9 cell 93 Wh 2 8 Ah Li ion battery for use with all computer models 593554 001 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 593562 001 593836 001 6 cell 62 Wh 2 8 Ah Li ion battery for use with all computer models Broadcom BCM94313 802 11b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Cayman Islands C
16. Processor E NOTE The processor spare part kit includes thermal material Replacement thermal material is also ENWW available in the Thermal Material Kit spare part number 634433 001 Description Spare part number AMD Athlon X2 Dual Core N370 Dual Core 35W 2 50 GHz with 1 0 MB L2 cache 634686 001 AMD Athlon X2 Dual Core P360 Dual Core 35W 2 30 GHz with 1 0 MB L2 cache 636635 001 AMD Athlon X2 Dual Core P340 Dual Core 25W 2 20 GHz with 1 0 MB L2 cache 616343 001 AMD Athlon X2 Dual Core P320 Dual Core 25W 2 10 GHz with 1 0 MB L2 cache 594165 001 AMD Phenom X2 Dual Core N970 Quad Core 35W 2 20 GHz with 2 0 MB L2 cache 616346 001 AMD Phenom X2 Dual Core N950 Quad Core 35W 2 10 GHz with 2 0 MB L2 cache 616346 001 AMD Phenom X2 Dual Core N930 Quad Core 35W 2 00 GHz with 2 0 MB L2 cache 594169 001 AMD Phenom X2 Dual Core N870 Tri Core 35W 2 30 GHz with 1 5 MB L2 cache 635495 001 AMD Phenom X2 Dual Core N850 Tri Core 35W 2 20 GHz with 1 5 MB L2 cache 616345 001 AMD Phenom X2 Dual Core N830 Tri Core 35W 2 10 GHz with 1 5 MB L2 cache 594168 001 AMD Phenom X2 Dual Core N660 Dual Core 35W 3 00 GHz with 2 0 MB L2 cache 635494 001 AMD Phenom X2 Dual Core N640 Dual Core 35W 2 90 GHz with 2 0 MB L2 cache 616344 001 AMD Phenom X2 Dual Core N620 Dual Core 35W 2 80 GHz with 2 0 MB L2 cache 594166 001 AMD Phenom X2 Dual Core P960 Quad Core 25W 1 80 GHz with 2 0 MB L2
17. 32 power requirements 5 processors 1 product name 1 security 6 serviceability 6 webcam 4 wireless 4 product name 1 R recovering a program or driver 108 recovering from the dedicated recovery partition 113 recovering from the recovery discs 113 recovery discs 108 Recovery Manager 108 113 recovery partition 108 recovery system 113 remote control spare part number 30 31 removal replacement preliminaries 39 procedures 44 Replacement Thermal Material Kit spare part number 90 restore points 112 RJ 45 network jack identifying 13 pin assignments 118 RTC battery removal 56 spare partnumber 23 33 56 rubber feet spare part number 30 36 Rubber Feet Kit spare part number 45 S Screw Kit spare part number 36 Screw Kit spare part number 30 secondary hard drive self test 100 security cable slot identifying 12 security product description 6 service considerations 39 service tag 18 44 serviceability product description Index 129 Setup Utility changing the language 97 Diagnostics menu 100 display system information 97 exiting 98 Main menu 99 menus 99 restoring default settings 98 Security menu 99 starting 96 System Configuration memu 99 using 97 slots security cable 12 solid state drive SSD 108 113 speaker assembly removal 83 spare partnumber 21 35 83 speakers 12 specifications Blu ray Disc ROM Drive 105 computer 101 display 102 103 DVD RW and CD RW Combo Drive 106 hard drive 104 optic
18. 4 Removal and replacement procedures ENWW 8 Remove the optical drive see Optical drive on page 58 9 Remove the keyboard see Keyboard on page 60 Remove the top cover 1 Turn the computer display side down with the front toward yov 2 Remove the following screws 4 Phillips 2 5x6 5 screws one in each corner 2 Phillips 2 5x6 5 screws left side 2 Phillips 2 5x6 5 screws front side 1 Phillips 2 5x6 5 screws center 5 Phillips 2 0x1 5 screws in battery bay 3 Remove the following screws ENWW 3 Phillips 2 5x2 0 screws in the optical drive bay 2 Phillips 2 5x1 5 screws in secondary hard drive bay 3 Phillips 2 5x6 5 screws battery bay Component replacement procedures 63 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Remove 2 Phillips 2 5x6 5 screws under keyboard 64 Chapter 4 Removal and replacement procedures ENWW 7 Disconnect the fingerprint reader ribbon cable 1 TouchPad ribbon cable 2 and power button ribbon cable 3 from system board 8 Lift 1 and remove the top cover 2 Reverse this procedure to install the top cover ENWW Component replacement procedures 65 Power button board 66 Description Spare part number Power button board includes cable 605358 001 Before removing the power button board follow these steps 1 ag s MOM OD mm Shut down the computer If y
19. 7 HP Pavilion dv7 Entertainment PC Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P AMD Phenom AMD Athlon and AMD Turion are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition December 2010 Second Edition August 2010 First Edition April 2010 Document Part Number 609866 001 Revision history Revision Publication date Description A August 2010 Chapter 1 added new descriptions for the following components Hard drive WLAN module Chapter 3 and Chapter 4 added new spare part numbers and descriptions for the following components Hard drive 9 Processor System board WLAN module B December 2010 Chapter 1 added new descriptions for the following components Processor Chipset Chapter 3 and C
20. Kit not illustrated includes left and right bracket rails 605415 001 connector cable Mylar cover with tab 4 screws and 4 rubber isolators Miscellaneous parts 30 Description AC adapter Spare part number 65 W AC adapter 609939 001 90 W AC adapter PFC 609940 001 Full function remote control with teletext 465541 004 Power cord Asia Pacific region French Canada Latin America Thailand and the United States 490371 001 Belgium Bulgaria the Czech Republic Finland France Germany Greece Hungary Iceland 490371 021 the Netherlands northwest Africa Norway Poland Portugal Russia Slovakia Spain Sweden and Turkey The United Kingdom and Hong Kong 490371 031 Italy 490371 061 Denmark 490371 081 Switzerland 490371 111 Rubber feet 605644 001 Screw Kit 605643 001 Chapter 3 Illustrated parts catalog ENWW Sequential part number listing Spare part number 465541 004 Description Full function remote control with teletext 490371 001 Power cord for use in the Asia Pacific region French Canada Latin America Thailand and the United States 490371 021 Power cord for use in Belgium Bulgaria the Czech Republic Finland France Germany Greece Hungary Iceland the Netherlands northwest Africa Norway Poland Portugal Russia Slovakia Spain Sweden and Turkey 490371 031 Power cord for use in the United Kingdom and Hong Kong 490371 061
21. L2 cache 594168 001 AMD Phenom X2 Dual Core N660 Dual Core 35W 3 00 GHz with 2 0 MB L2 635494 001 cache AMD Phenom X2 Dual Core N640 Dual Core 35W 2 90 GHz with 2 0 MB L2 616344 001 cache AMD Phenom X2 Dual Core N620 Dual Core 35W 2 80 GHz with 2 0 MB L2 594166 001 cache AMD Phenom X2 Dual Core P960 Quad Core 25W 1 80 GHz with 2 0 MB L2 634689 001 cache AMD Phenom X2 Dual Core P940 Quad Core 25W 1 70 GHz with 2 0 MB L2 616336 001 cache AMD Phenom X2 Dual Core P920 Quad Core 25W 1 60 GHz with 2 0 MB L2 594170 001 cache AMD Phenom X2 Dual Core P860 25W 2 00 GHz with 1 5 MB L2 cache 634688 001 AMD Phenom X2 Dual Core P840 Tri Core 25W 1 90 GHz with 1 5 MB L2 cache 616335 001 AMD Phenom X2 Dual Core P820 Tri Core 25W 1 80 GHz with 1 5 MB L2 cache 594167 001 AMD Phenom X2 Dual Core P650 25W 2 60 GHz with 2 0 MB L2 cache 634687 001 AMD Turion X2 Dual Core N570 Dual Core 35W 2 70 GHz with 2 0 MB L2 cache 634690 001 AMD Turion X2 Dual Core N550 Dual Core 35W 2 50 GHz with 2 0 MB L2 cache 616337 001 AMD Turion X2 Dual Core N530 Dual Core 35W 2 50 GHz with 2 0 MB L2 cache 594172 001 AMD Turion X2 Dual Core N350 Dual Core 35W 2 40 GHz with 1 0 MB L2 cache 616334 001 AMD Turion X2 Dual Core N330 Dual Core 35W 2 30 GHz with 1 0 MB L2 cache 594164 001 AMD Turion X2 Dual Core P560 Dual Core 25W 2 50 GHz with 2 0 MB L2 cache 634691 001 AMD Turion X2 Dual Core P540 Dual Core 25W 2 40 GHz with 2 0 MB L2 cac
22. Paraguay Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 21 Hard drive kit includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 1 5200 rpm 603788 001 750 GB 72 rpm 633252 001 750 GB 5200 rpm 603787 001 500 GB 7200 rpm 603784 001 250 GB 7200 rpm 605606 001 Hard drive only does not include bracket rails connector cable Mylar cover with tab screws or rubber isolators 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634638 001 and 634921 001 320GB 7200 rpm 603783 001 Hard Drive Hardware Kit not illustrated includes left and right bracket rails 605415 001 connector cable Mylar cover with tab 4 screws and 4 rubber isolators 22 Base en
23. affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer Chapter 4 Removal and replacement procedures ENWW EHE A eat 000000305 UNT Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 605644 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below ENWW Component replacement procedures 45 46 Battery Description Spare part number 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 593554001 6 cell 62 Wh 2 8 Ah Li ion battery for use with all computer models 593562 001 9 cell 93 Wh 2 8 Ah Li ion battery for use with all computer models 593550 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then s
24. are not compatible with the Recovery Manager software e computer must be connected to AC power during this process e one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Disk Creation 2 Follow the on screen instructions ENWW Creating recovery discs 109 Backing up your information As you add new software and data files you should back up your system on a regular basis to maintain a reasonably current backup Back up your system at the following times At regularly scheduled times Ey NOTE Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Note the following when backing up Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents library and back up this folder periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time
25. backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel N WARNING backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury ENWW Display 125 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 126 Chapter 10 Recycling ENWW Index Symbols Numerics 1394 Power Saving 99 A AC adapter identifying 17 spare part numbers 30 36 administrator password 99 antennas 16 applications key Windows 11 audio product description 4 audio in microphone jack pin assignments 115 audio out headphone jack pin assignments 115 audio infrared board removal 81 spare part number 81 B backing up customized window toolbar and menu bar settings 110 personal files 110 templates 110 base enclosure spare part numbers 26 35 36 battery identifying 17 removal 46 spare part numbers 46 battery bay identifying 14 battery release latch identifying 14 bays battery 1
26. cache 634689 001 AMD Phenom X2 Dual Core P940 Quad Core 25W 1 70 GHz with 2 0 MB L2 cache 616336 001 AMD Phenom X2 Dual Core P920 Quad Core 25W 1 60 GHz with 2 0 MB L2 cache 594170 001 AMD Phenom X2 Dual Core P860 Tri Core 25W 2 00 GHz with 1 5 MB L2 cache 634688 001 AMD Phenom X2 Dual Core P840 Tri Core 25W 1 90 GHz with 1 5 MB L2 cache 616335 001 AMD Phenom X2 Dual Core P820 Tri Core 25W 1 80 GHz with 1 5 MB L2 cache 594167 001 AMD Phenom X2 Dual Core P650 Tri Core 25W 2 60 GHz with 2 0 MB L2 cache 634687 001 AMD Turion X2 Dual Core N570 Dual Core 35W 2 70 GHz with 2 0 MB L2 cache 634690 001 AMD Turion X2 Dual Core N550 Dual Core 35W 2 50 GHz with 2 0 MB L2 cache 616337 001 AMD Turion X2 Dual Core N530 Dual Core 35W 2 50 GHz with 2 0 MB L2 cache 594172 001 AMD Turion X2 Dual Core N350 Dual Core 35W 2 40 GHz with 1 0 MB L2 cache 616334 001 AMD Turion X2 Dual Core N330 Dual Core 35W 2 30 GHz with 1 0 MB L2 cache 594164 001 AMD Turion X2 Dual Core P560 Dual Core 25W 2 50 GHz with 2 0 MB L2 cache 634691 001 AMD Turion X2 Dual Core P540 Dual Core 25W 2 40 GHz with 2 0 MB L2 cache 616347 001 AMD Turion X2 Dual Core P520 Dual Core 25W 2 30 GHz with 2 0 MB L2 cache 594173 001 Component replacement procedures 93 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system
27. for use in Antigua and Barbuda Aruba Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Gren Suriname and the United States ENWW Sequential part number listing 31 Spare part number 582564 002 Description Broadcom 4322 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia amp Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Bissa Guyana Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco
28. function keys identifying 11 G graphics product description 2 grounding equipment and methods 43 H hard drive precautions 40 product description 3 removal 48 spare part numbers 34 36 37 38 48 specifications 104 Hard Drive Hardware Kit spare number 26 30 35 48 50 hard drive self test 100 HDMI port identifying 13 pin assignments 117 headphone audio out jack pin assignments 115 heatsink spare part numbers 21 hinge illustrated 27 28 26 29 removal 72 spare part numbers 27 28 73 integrated webcam light identifying 15 internal microphones identifying 15 J jacks RJ 45 network 13 K keyboard product description 5 removal 60 spare partnumber 60 spare partnumbers 21 34 35 60 keypad keys identifying 11 keys esc 11 fn 11 function 11 keypad 11 Windows applications 11 Windows logo 11 L LAN Power Saving 99 language support 99 latch battery release 14 lights caps lock 9 mute 9 power 9 TouchPad 9 volume mute 9 webcam 15 wireless 9 M mass storage devices spare part numbers 29 memory module product description 3 removal 57 spare part numbers 57 23 33 ENWW memory module compartment identifying 14 memory test 100 microphone audio in jack pin assignments 115 microphone product description 4 model name 1 monitor port pin assignments 116 monitor port external 13 mute light identifying 9 N network jack pin assignments 118 o
29. restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using the Setup Utility 97 Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press 10 Open the Setup Utility by turning on the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press 2 Use the arrow keys to select Exit Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit the Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter
30. should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state e Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create NOTE Computers with a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use thes
31. tabs 3 ENWW Component replacement procedures 59 6 Using a small Phillips screwdriver loosen the security bracket screws on the rear of the optical drive 1 and then remove the security bracket 2 Reverse this procedure to reassemble and install the optical drive Keyboard Description Spare part number Keyboard includes keyboard cable 605344 xxx NOTE For a detailed list of available keyboards see Seguential part number listing on page 31 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the keyboard 1 Remove the two Phillips PM2 5x6 5 screws 1 that secure the keyboard to the computer 60 Chapter 4 Removal and replacement procedures ENWW 2 Slide the keyboard release switch 2 in the battery bay to the right Turn the computer display side up with the front toward you and open the computer as far as possible Lift 1 and release 2 the keyboard until the keyboard conn
32. unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the following components drive see Hard drive on page 48 Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 84 Chapter 4 Removal and replacement procedures ENWW e Top cover see Top cover on page 62 f Display assembly see Display assembly on page 68 g USB board see USB board on page 80 Remove the optical drive connector 1 Remove the two Phillips PM2 5x3 0 screws 1 that secure the optical drive connector to the base enclosure 2 Remove the optical drive connector 2 Reverse this procedure to install the optical drive connector Subwoofer Description Spare part number Subwoofer 605357 001 Before removing the subwoofer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through t
33. with 605415 001 tab 4 screws and 4 rubber isolators Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the secondary hard drive 1 Disconnect the hard drive cable connector from the system board 1 2 Remove the four hard drive screws 2 50 Chapter 4 Removal and replacement procedures ENWW 3 Remove the hard drive vertically 3 from the computer Reverse this procedure to install the secondary hard drive ENWW Component replacement procedures 51 WLAN module Description Spare part number Atheros AR9280 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Aruba 580101 002 Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Grenada Suriname and the United States Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Antigua and Barbuda Aruba 580102 001 Bahamas Barbados Belize Canada Gu
34. 01 8 Display enclosure For use in silver computers 605338 001 Chapter 3 Illustrated parts catalog ENWW Item Description Spare part number For use in white computers 605339 001 For use in black computers 605331 001 Display Rubber Kit not illustrated includes display bezel rubber screw covers 605341 001 Display Screw Kit not illustrated 605332 001 Mass storage devices Item Description Spare part number 1 Optical drive includes bezel and bracket e Bluray ROM with LightScribe DVD R RW SuperMulti Double Layer Combo Drive 605417 001 e Bluray ROM DVDR RW SuperMulti Double Layer Combo Drive via software e and CD RW SuperMulti Double Layer Combo Drive with LightScribe 605416 001 e and CD RW SuperMulti Double Layer Combo Drive via software 2 Hard drive kit includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 1 TB 5200 rpm 603788 001 750 GB 72 rpm 633252 001 750 GB 5200 rpm 603787 001 ENWW Mass storage devices 29 Item Description Spare part number 500 GB 7200 rpm 603784 001 250 GB 7200 rpm 605606 001 Hard drive only does not include bracket rails connector cable Mylar cover with tab screws or rubber isolators 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634638 001 and 634921 001 320 GB 7200 rpm 603783 001 Hard Drive Hardware
35. 127 display enclosure flush glass illustrated 27 spare part numbers 27 71 display hinge illustrated 27 28 removal 72 spare part numbers 27 28 73 display hinge cover spare part numbers 28 34 display hinge cover spare part numbers 27 Display Hinge Kit spare part numbers 34 Display Hinge Kit spare part numbers 27 28 73 display panel spare part numbers 34 display panel BrightView illustrated 28 spare numbers 28 display panel flush glass illustrated 27 spare part numbers 27 display panel product description 3 Display Rubber Kit spare partnumber 34 Display Rubber Kit spare part number 29 Display Screw Kit spare part number 29 34 36 Display Screw Kit spare part numbers 27 display specifications 102 103 displaying system information 97 drives boot order 100 preventing damage 40 DVD RW and CD RW Combo Drive precautions 40 removal 58 spare number 29 35 spare part numbers 23 58 specifications 106 E electrostatic discharge 41 eSATA USB port identifying 13 128 Index esc key identifying 11 Ethernet product description 4 exiting the Setup Utility 98 external media cards product description 5 external monitor port identifying 13 pin assignments 116 F H1 113 114 fan always 100 fan heat sink assembly removal 88 spare part numbers 21 36 88 feet locations 45 spare part number 45 fingerprint reader identifying 10 fn key identifying 11 full system recovery 108
36. 2 1 EDR Combo 602992 001 adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea
37. 200 e 750GB 5200 rpm e 640 GB 7200 rpm e 640 GB 5400 e 500 GB 7200 rpm e 320 GB 7200 rpm e 250 GB 7200 12 7 mm tray load Serial ATA Fixed 1 screw for removal Support for the following optical drives e DVD RW CD RW SuperMulti Double Layer Combo Drive with LightScribe e DVD RW and CD RW SuperMulti Double Layer Combo Drive via software e Bluray ROM with LightScribe DVD R RW SuperMulti Double Layer Combo Drive e Bluray ROM DVD R RW SuperMulti Double Layer Combo Drive via software Webcam Low light VGA camera Fixed no tilt Activity LED 640 x 480 by 24 frames per second Microphone 2 omnidirectional microphones dual array with appropriate software supports beam forming echo cancellation and noise suppression Audio HD Audio IDT Dolby advance audio select models only Beats audio select models only Integrated subwoofer select models only Supports Microsoft Premium Requirements Ethernet Pavilion branded Altec Lansing speakers Integrated 10 100 1000 network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module Atheros AR9280 802 11a b g n 2x2 WiFi Adapter Product description ENWW ENWW Category Description Atheros 9285G 802 11b g n 1x1 WiFi Adapter Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR
38. 3 001 Display Screw Kit Display Cable Kit includes display panel cable and Webcam cable 605334 001 Display Hinge Kit includes right and left hinges for use with flush glass displays 605336 001 Display hinge cover for use with flush glass displays 605337 001 605338 001 605339 001 BrightView display panel includes display panel cable Display enclosure for use in silver computer models with BrightView displays includes wireless antenna transceivers and cables and logo LED board and cable Display enclosure for use in white computer models with BrightView displays includes wireless antenna transceivers and cables and logo LED board and cable 605340 001 Display bezel for use with BrightView displays 605341 001 Display Rubber Kit includes display bezel rubber screw covers 605342 001 605343 001 Display Hinge Kit includes left and right hinges for BrightView displays Display hinge cover for BrightView displays 605344 001 Keyboard for use in the United States 605344 031 Keyboard for use in the United Kingdom 34 Chapter Illustrated parts catalog ENWW Spare part Description number 605344 041 Keyboard for use in Germany 605344 051 Keyboard for use in France 605344 061 Keyboard for use in Italy 605344 071 Keyboard for use in Spain 605344 121 Keyboard for use in French Canada 605344 131
39. 4 primary hard drive 14 23 32 ENWW Blu ray Disc ROM Drive precautions 40 removal 58 spare part number 58 specifications 105 Blu ray ROM DVD R RW SuperMulti Double Layer Combo Drive spare part number 35 Blu ray ROM DVD R RW SuperMulti Double Layer Combo Drive spare part number 29 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Combo Drive spare part number 23 Bluetooth module spare partnumber 23 31 Bluetooth module cable spare part number 23 34 boot options 100 boot order 100 button sound 99 buttons left TouchPad 8 power 10 right TouchPad 8 TouchPad On Off 8 cables service considerations 40 caps lock light identifying 9 Card Reader Power Saving 99 changing the Setup Utility language 97 chipset product description 2 compartments memory module 14 components additional hardware 17 bottom 14 display 15 front 12 left side 13 rightside 12 top 7 computer feet locations 45 spare partnumber 45 computer specifications 101 connectors service considerations 40 connectors power 12 cord power 17 D diskette drive precautions 40 display assembly removal 68 spare part numbers 20 34 36 68 display bezel illustrated 28 spare part numbers 28 34 Display Cable Kit spare part number 27 28 34 display components illustrated 27 recycling 121 display enclosure removal 70 spare numbers 34 display enclosure BrightView illustrated 28 spare part numbers 28 Index
40. China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo To
41. Combo adapter BT3 0 HS ready Broadcom 4322 802 11a b g n WLAN module Broadcom BCM94313 802 11b g n WLAN module Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter External media card 5 in 1 Digital Media Reader Digital Media Slot supports Secure Digital SD Memory Card MultiMediaCard MMC Secure Digital High Capacity SDHC Memory Stick MS Memory Stick Pro MSP xD Picture Card XD Internal media card Ports One half size mini card slot for WLAN Audio in stereo microphone Headphone line out stereo eSATA combined with USB High Definition Multimedia Interface HDMI v1 3 supporting 1080p and 1920x1080 at 60Hz and 1920x1200 at 60Hz DVI Mode Hot Plug Unplug and auto detect for correct output to wide aspect RJ 45 Ethernet includes link and activity lights USB 2 0 four ports one port combined with eSATA VGA Dsub 15 pin e 1600x 1200 external resolution at 75Hz e 1920x 1200 external resolution at 75Hz AC Smart Pin adapter Keyboard pointing devices 17 3 inch full size keyboard with numeric keypad Dura coat Island style Mylar clickpad cover Clickpad TouchPad supports 2 way scrolling Multitouch gestures enabled as default Taps enabled as default Power requirements 6 cell 2 55 Ah Li ion battery 6 cell 2 8 Ah Li ion battery 9 cell 2 8 Ah Li ion battery 6 Category Descri
42. Dual Core 25W 2 3 GHz processor with 2 MB L2 cache includes replacement thermal material 598856 001 598859 001 2 GB memory module 1 GB memory module 599092 001 4 GB memory module 599516 001 RTC battery 600370 001 602992 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Leb
43. EPOR 101 17 3 inch HD flush glass AntiGlare display 102 17 3 inch HD BrightView display specifications ssssssssenene 103 vim DU eR VEA ESEE OEEO Na E 104 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive ee 105 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications 106 Specification information in Device 107 7 Backup and recovery 108 Creating recovery CSCS one Gaetan ie aaa E MU MUR MER ARM v Urb tn 108 Backing up your information aet ouene cede etri ide oti Ee PRU tel RE DUIS tre pbi detet ad dn bet ede 110 Using Windows Backup and Restore cccscccceesesceeeeeeseeeeseeneeeeesseeeeseeeeeeensseeeeees 111 Using system restore hp e ie eee ete Dean 112 When to create restore points 2 112 Create a system restore 112 Restore to a previous date and fime rere Pre e eae s 112 Performing ci EE ENEE dp 113 Recovering from the recovery d
44. Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology Enable disable the processor Virtualization Technology Processor C4 State select models only Enable disable the processor C4 sleep state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Card Reader 1394 Power Saving Enable disable Card Reader 1394 Power Saving When enabled saves power select models only when the computer is in DC mode ENWW Setup Utility menus 99 Select To do this Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options e f9andf10 Delay sec Set the delay for the f and functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM boot Enable disable boot from CD ROM Floppy boot Enable disable boot from diskette Internal Network Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for o USB Floppy Internal CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter
45. If it is necessary to replace the display bezel or any of the display assembly internal components remove the following screw covers and screws 1 Two rubber screw covers on the display bezel bottom edge The display rubber screw covers are included in the Display Rubber Kit spare part number 605341 001 2 Two Phillips PM2 5x5 0 screws ENWW Component replacement procedures 73 18 Slide off each hinge cover to remove from the display assembly 19 Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge of the display bezel 3 until the bezel disengages from the display enclosure 20 Remove the display bezel 4 The display bezel is available using the spare part number 605340 001 21 If it is necessary to replace the display panel remove the two Phillips PM2 5x5 0 screws from the top corners and the six Phillips PM2 5x5 0 screws 1 from the display hinges 22 Lift the top of the display panel 2 upward and release the display hinges 74 Chapter 4 Removal and replacement procedures ENWW 23 Disconnect the display panel cable 3 from the back of the panel The display panel is available using spare part number 605337 001 24 Remove the four Phillips PM 2 0x3 0 screws that secure the hinges to the sides of the display panel 1 25 Remove the display hinges 2 The display hinges are available in the Display Hinge Kit spare part 605342 001 The display hinge screws are
46. Keyboard for use in Portugal 605344 211 Keyboard for use in Hungary 605344 221 Keyboard for use in the Czech Republic 605344 251 Keyboard for use in Russia 605344 A41 Keyboard for use in Belgium 605344 B31 Keyboard for use internationally 605344 BA1 Keyboard for use in Slovenia 605344 BG1 Keyboard for use in Switzerland 605344 0 1 Keyboard for use in Denmark Norway and Sweden 605344 DJ1 Keyboard for use in Greece 605345 001 Base enclosure includes rubber feet 605346 001 Top cover for use only with silver computer models equipped with a fingerprint reader and includes fingerprint reader board includes TouchPad and TouchPad buttons 605347 001 Top cover for use only with black computer models not equipped with a fingerprint reader 605348 001 USB board includes cable 605356 001 Speaker assembly 605357 001 Subwoofer 605358 001 Power button board includes cable 605359 001 Wireless antenna 605360 001 Plastic Kit 605364 001 Power connector and cable 605415 001 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 605416 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 605417 001 Blu ray ROM with LightScribe DVD R RW SuperMulti Double Layer Combo Drive 605496 001 System board for AMD UMA graphics subsystem and shared memory 605497 001 System board for ATI Mobility Radeon HD 5470 discrete graphics with 512 MB of dedica
47. The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 5x3 5 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 3 Remove the WLAN module 3 by pulling it away from the slot NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot ENWW Component replacement procedures 55 Reverse this procedure to install a WLAN module RTC battery Ey NOTE Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared Description Spare part number RTC battery 599516 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the RTC battery A Remove the RTC battery from the socket on the system
48. To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 5 Select Start gt Control Panel gt System and Security gt System In the left pane click System protection Click the System Protection tab Click System Restore Follow the on screen instructions 112 Chapter 7 Backup and recovery ENWW Performing a recovery E NOTE You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create a set of recovery discs entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or rei
49. VD playback with HD Decode DX1 1 support and HDMI support Panels e 17 3 inch SVA HD 1600 x 900 LED BrightView e 17 3 SVA HD 1600 x 900 LED flush glass AntiGlare Flush glass panel cover support Support for lighted logo on top bezel Memory 2 customer accessible upgradeable SODIMM slots DDR3 1333 MHz Supports dual channel support Supports up to 8 GB of system RAM in the following configurations e 8192 MB total system memory 4096 MB x 2 dual channel 6144 MB total system memory 4096 MB x 1 2048 MB x 1 e 4096 total system memory 2048 MB x 2 dual channel 4096 total system memory 4096 MB x 1 e 3072 MB total system memory 2048 MB x 1 1024 MB x 1 e 2048 total system memory 2048 MB x 1 e 2048 total system memory 1024 MB x 2 dual channel e 1024 MB total system memory 1024 MB x 1 Hard drives Supports all Serial ATA SATA 9 5 mm 12 5 mm 6 35 cm 2 50 inch hard drives Supports up to 2 hard drives Support for Accelerometer Hard Drive Protection Dual hard drive configurations 278 1 TB 5200 rpm 2 e 1500 750 GB 5200 rpm 2 e 1280 GB 640 7200 rpm x 2 e 1280 GB 640 GB 5400 rpm x 2 1000 500 GB 7200 rpm x 2 640GB 320 GB 7200 rpm x 2 e 500GB 250 GB 7200 rpm x 2 4 Chapter 1 Category Optical drives Description Single hard drive configurations e 1 7 5
50. X2 Dual Core P940 Quad Core 1 70 GHz 25W processor with 2 MB L2 cache includes replacement thermal material 616337 001 AMD Turion X2 Dual Core N550 Dual Core 2 5 GHz 35W processor with 2 MB with L2 cache includes replacement thermal material 616343 001 AMD Athlon X2 Dual Core P340 Dual Core 2 20 GHz 25W processor with 1 MB L2 cache includes replacement thermal material 616344 001 AMD Phenom X2 Dual Core N640 Dual Core 2 90 GHz 35W processor with 2 MB L2 cache includes replacement thermal material 616345 001 AMD Phenom X2 Dual Core N850 Tri Core 2 20 GHz 35W processor with 1 5 MB L2 cache includes replacement thermal material 616346 001 AMD Phenom X2 Dual Core N950 Quad Core 2 10 GHz 35W processor with 2 MB L2 cache includes replacement thermal material 616347 001 AMD Turion X2 Dual Core P540 Dual Core 2 4 GHz 25W processor with 2 MB L2 cache includes replacement thermal material 621046 001 640 GB 7200 rpm hard drive only does not include left and right bracket rails connector cable Mylar cover with tab screws or rubber isolators 630829 001 System board for use on computer models equipped with UMA graphics subsystem memory but without subwoofer v 1 2 includes replacement thermal material 630830 001 System board for use on computer models equipped with ATI Mobility Radeon HD 6370 discrete graphics with 512 KB of dedicated memory without subwoofer includes replacement thermal material 630831 001 System board for use on comp
51. a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures ENWW Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alte
52. al Core N330 Dual Core 35W 2 30 GHz with 1 0 MB L2 cache AMD Turion X2 Dual Core P560 Dual Core 25W 2 50 GHz with 2 0 MB L2 cache AMD Turion X2 Dual Core P540 Dual Core 25W 2 40 GHz with 2 0 MB L2 cache AMD Turion X2 Dual Core P520 Dual Core 25W 2 30 GHz with 2 0 MB L2 cache AMD Athlon processors AMD Athlon X2 Dual Core N370 Dual Core 35W 2 50 GHz with 1 0 MB L2 cache AMD Athlon X2 Dual Core P360 Dual Core 35W 2 30 GHz with 1 0 MB L2 cache AMD Athlon X2 Dual Core P340 Dual Core 25W 2 20 GHz with 1 0 MB L2 cache AMD Athlon X2 Dual Core P320 Dual Core 25W 2 10 GHz with 1 0 MB L2 cache Chipset Northbridge AMD RS880MD chipset Southbridge AMD SB820M chipset Graphics AMD HD Graphics Switchable discrete graphics memory select models only e Mobility Radeon HD 6550 with 1024 MB of dedicated video memory 64 MB x 16 DDR3 x 800MHz x 4 PCs e Mobility Radeon HD 6370 with 512 MB of dedicated video memory 64 M x16 DDR3 x 800MHz x 4 PCs e Mobility Radeon HD 5650 with 1024 MB of dedicated video memory 64 MB x 16 DDR3 x 800MHz x 4 PCs ATI Mobility Radeon HD 5470 with 512 MB of dedicated video memory 64 MB x 16 DDR3 x 800MHz x 4 PCs UMA graphics memory select models only e Mobility Radeon HD 4250 with 128 MB 64 MB x 16 DDR3 x 800MHz Chapter 1 Product description ENWW ENWW Category Description Supports Blu ray and or HD D
53. al drive 105 106 static shielding materials 43 subwoofer removal 85 spare partnumber 23 35 supported discs 109 system board removal 78 spare number 22 spare part numbers 35 36 37 78 system failure or instability 108 system information 99 system recovery 113 system restore points 108 112 T Thermal Material Kit spare part number 21 22 23 37 thermal material replacement 90 92 tools required 39 top cover removal 62 130 Index spare part number 21 62 spare part numbers 35 36 TouchPad buttons 8 identifying 7 On Off button 8 TouchPad light identifying 9 TouchPad zone identifying 8 transporting guidelines 42 U Universal Serial Bus USB port pin assignments 118 USB board removal 80 spare partnumber 22 35 80 USB ports identifying 12 13 using system restore 112 v vents identifying 14 Virtualization Technology 99 volume mute light identifying 9 WwW webcam product description 4 webcam microphone module illustrated 27 28 removal 72 spare part number 27 33 spare part numbers 28 72 76 Windows applications key identifying 11 Windows logo key identifying 11 wireless antenna spare part number 35 wireless antennas 16 wireless light 9 wireless network WLAN identifying 14 wireless product description 4 WLAN module removal 52 spare part numbers 32 33 36 52 workstation guidelines 42 24 31 ENWW
54. ame and the United States 24 Chapter 3 Illustrated parts catalog ENWW Item Description Spare part number Broadcom 4322 802 11a b g n WLAN module for use in Afghanistan Albania 582564 002 Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia amp Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Bissa Guyana Honduras Hong Kong Hungary Iceland India Ireland Italy lvory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qata
55. ands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe Broadcom 4322 802 11a b g n WLAN module for use in Antigua and Barbuda Aruba 582564 001 Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Gren Suriname and the United States 52 Chapter 4 Removal and replacement procedures ENWW ENWW Description Broadcom 4322 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia amp Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African R
56. anon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 603660 001 Webcam microphone module ENWW Sequential part number listing 33 Spare part number 603680 001 Description Optical drive cable 603783 001 320 GB 7200 rpm hard drive only does not include left and right bracket rails connector cable Mylar cover with tab screws or rubber is
57. available in the Display Screw Kit spare part number 605332 001 ENWW Component replacement procedures 75 26 If it is necessary to remove the webcam microphone module lift the module 1 and then disconnect the module cable 2 The webcam microphone module is available using spare part number 603660 001 27 is necessary to remove the wireless antennas remove two Phillips PM2 0x3 0 screws 1 and lift 2 the antennas and cables to remove from the display enclosure The wireless antennas are available using spare part number 605359 001 of T 76 Chapter 4 Removal and replacement procedures ENWW 28 Disconnect the display panel cable 1 from the display panel and lift the cable 2 The display panel cable is available in the Display Cable Kit using spare part number 605333 001 Reverse this procedure to reassemble and install the display assembly ENWW Component replacement procedures 77 System board 78 material is also available in the Thermal Material Kit spare part number 634433 001 E NOTE The system board spare kit includes replacement thermal material Replacement thermal Description Spare part number For ATI Mobility Radeon HD 6550 discrete graphics with 1 GB of dedicated memory without 630831 001 subwoofer For ATI Mobility Radeon HD 6550 discrete graphics and 1 GB of dedicated memory with 630834 001 subwoofer For ATI Mobility Radeon HD 6370 discrete graphic
58. board Reverse this procedure to install the RTC battery Be sure that the RTC battery is installed with the sign facing up 56 Chapter 4 Removal and replacement procedures ENWW Memory module Description Spare part number T GB memory module 598859 001 2 GB memory module 598856 001 4 GB memory module 599092 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the module 2 by pulling it away from the slot at an angle Ey NOTE Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install the memory module ENWW Component replacement procedures 57 58 Optical drive E NOTE The optical drive spare par
59. cations 104 1 TB 750 GB 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g 101g 101g Interface type 7 ATA 7 7 7 7 ATA 7 Transfer rate Synchronous 100 MB sec 100 MB sec 100 MB sec 100 MB sec 100 MB sec 100 MB sec maximum Security ATA security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms 24 ms 24 ms Logical blocks 1 048 576 00 625 141 400 488 397 168 0 Disc 5200 rpm 5200 rpm 5400 rpm 7200 rpm 7200 rpm 7200 rpm rotational speed Operating 5 C to 55 C 41 F to 131 F temperature TB 1 trillion bytes when referring to hard drive storage capacity Actual accessible capacity is less GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Chapter 6 Specifications ENWW Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive ENWW Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM CD ROM CD ROM XA
60. closure includes rubber feet 605345 001 26 Chapter Illustrated parts catalog ENWW Item Description Spare part number Base enclosure for use with silver computer models includes rubber feet 615443 001 23 Primary hard drive cover 605360 001 Display assembly components Flush glass display assembly spare parts Q0 1 0 M Description Spare part number 1 Display enclosure includes wireless antenna transceivers and cables and logo LED 605330 001 board and cable 2 Webcam microphone module 603660 001 3 Display Hinge Kit includes right and left hinges 605334 001 4 Flush glass display assembly includes display panel cable 605325 001 5 Display Cable Kit includes display panel cable and Webcam cable 605333 001 6 Display hinge cover 605336 001 Display Screw Kit not illustrated 611251 001 ENWW Display assembly components 27 BrightView panel 28 oqo Description Spare part number 1 Display bezel For use in silver computer models 605340 001 For use in all other computer models 615442 001 2 Display hinge cover 605343 001 3 Display Hinge Kit includes left and right hinges 605342 001 4 Display panel includes display panel cable 605337 001 5 Webcam microphone module 603660 001 6 Display Cable Kit includes display panel cable and Webcam cable 605333 001 7 Wireless antenna select models only 605359 0
61. crewdriver e Phillips PO and P1 screwdrivers e Flatbladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions ENWW Preliminary replacement requirements 39 Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 40 ACAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to
62. cu er tne e arenen nEn ED MOI tu Ga Rd Cup EU 13 Bottom components 14 DS ETT TE TT a aang E EAER 15 Wireless antennas aeos entume 16 Additional hardware compenso och Qe En Reda ufa ee XP ad eR und 17 3 illusirated paris catal g 18 SENICE AAG 315224 EEUU 18 Computer major componenls 5 eere te ane trang wenn e eed sense eve bast Cueshe 20 Display assembly c biponents Apt EYE AERE EROUEU E dT aD EE 27 Flush glass display assembly spare parts ssss 27 BrightView panel Hia DRM Ir a sain eure 28 Nass wie stra per rta Ced ol D mts Pr 29 Miscellaneous parts scx oidensnceanatindseonhniandarnndeenseatatdeticiuatian adel entm ird UR e quimesiekdbne iot i REN HE 30 Sequential part number listing ooo Deoa ME etus Deb bate eiie eroe 31 4 Removal and replacement procedures 39 Preliminary replacement 39 Tools reg ired odes velvet pellere eather xxn sonata decida rema c 39 Service considerations superis erai de TET Ev C te Ld ddan ur te DOREM ad e EY DEM vios tele 39 ENWW vii Plastic paris cees lve ea ater ie 39 Cables and connectors
63. d France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe 582564 001 Broadcom 4322 802 11a b g n WLAN module
64. d Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Uzbekistan US Virgin Islands Vanuatu Venezuela Vietnam Yemen Zaire Zambia Zimbabwe 594164 001 AMD Athlon X2 Dual Core N330 Dual Core 35W 2 3 GHz processor with 1 MB L2 cache includes replacement thermal material 594165 001 AMD Athlon X2 Dual Core P320 Dual Core 25W 2 1 GHz processor with 1 MB L2 cache includes replacement thermal material 32 Chapter Illustrated parts catalog ENWW Spare part number 594166 001 Description AMD Phenom X2 Dual Core N620 Dual Core 35W 2 8 GHz processor with 2 MB L2 cache includes replacement thermal material 594167 001 AMD Phenom X2 Dual Core P820 Tri Core 25W 1 8 GHz processor with 1 5 MB L2 cache includes replacement thermal material 594168 001 AMD Phenom X2 Dual Core N830 Tri Core 35W 2 1 GHz processor with 1 5 MB L2 cache includes replacement thermal material 594169 001 AMD Phenom X2 Dual Core N930 Quad Core 35W 2 0 GHz processor with 2 MB L2 cache includes replacement thermal material 594170 001 AMD Phenom X2 Dual Core P920 Quad Core 25W 1 6 GHz processor with 2 MB L2 cache includes replacement thermal material 594172 001 AMD Turion X2 Dual Core N530 Dual Core 35W 2 5 GHz processor with 2 MB L2 cache includes replacement thermal material 594173 001 AMD Turion X2 Dual Core P520
65. e cover see Primary hard drive cover on page 47 Remove the hard drive 1 Disconnect the hard drive cable connector from the system board 1 2 Remove the four Phillips PM2 5x3 0 screws 2 48 Chapter 4 Removal and replacement procedures ENWW 3 Remove the hard drive vertically 3 from the computer 4 If it is necessary to replace the hard drive bracket or any of the hard drive bracket components remove the following 1 Hard drive adapter cable 2 Four rubber isolators 3 Four Phillips PM3 0x3 5 screws that secure the hard drive bracket rails and Mylar cover to the hard drive 4 Left and right hard drive bracket rails with Mylar cover Reverse this procedure to install the hard drive ENWW Component replacement procedures 49 Secondary hard drive Description Spare part number Hard Drive Kits include left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 1 TB 5200 rpm 603788 001 750 GB 7200 rpm 633252 001 750 GB 5200 rpm 603787 001 500 GB 7200 rpm 603784 001 250 GB 7200 rpm 605606 001 Hard drive only does not include bracket rails connector cable Mylar cover with tab screws or rubber isolators 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634638 001 and 634921 001 320 GB 7200 rpm 603783 001 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar cover
66. e discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs E NOTE You can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site 108 Chapter 7 Backup and recovery ENWW Note the following guidelines before creating recovery discs E NOTE The external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub e You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required Ef NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs
67. e the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 T P 2 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press or Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit the Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change goes into effect immediately Display system information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 ENWW Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open the Setup Utility by turning on or
68. ector on the system board is accessible ENWW Component replacement procedures 61 5 Release the zero insertion force ZIF connector 1 to which the keyboard cable is connected and disconnect the cable 2 from the system board Top cover Description Spare part number Top cover includes TouchPad and TouchPad buttons for use only with silver computer models 605346 001 equipped with a fingerprint reader and includes fingerprint reader board Top cover includes TouchPad and TouchPad buttons for use in black computers not equipped 605347 001 with a fingerprint reader Top cover includes TouchPad and TouchPad buttons for use only with white computer models 609789 001 not equipped with a fingerprint reader Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer n Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 46 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the hard drive see Hard drive on page 48 Remove the secondary hard drive see Secondary hard drive on page 50 62 Chapter
69. epublic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Bissa Guyana Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascor Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Za
70. equipment All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modify any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working E NOTE The fingerprint reader select models only cannot be used to access the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press 96 Chapter 5 Setup Utility ENWW Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to chang
71. f the base enclosure 3 Reverse this procedure to install the system board USB board Description Spare part number USB board includes cable 605348 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the following components Hard drive see Hard drive on page 48 b Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 80 Chapter 4 Removal and replacement procedures ENWW e Top cover see Top cover on page 62 f Display assembly see Display assembly on page 68 Remove the USB board 1 Disconnect the USB board cable 1 from the LIF connector on the system board 2 Remove the Phillips PM2 5x5 0 screw 2 that secures the USB board to the base enclosure 3 Remove the USB board 3 from the base enclosure Reverse this procedure to install the USB board Bluetooth module
72. h UMA graphics subsystem memory and 605496 001 subwoofer v 1 0 For use on computer models equipped with UMA graphics subsystem memory but no 630829 001 subwoofer v 1 2 For use on computer models equipped with UMA graphics subsystem memory but no 615688 001 subwoofer v 1 0 Thermal Material Kit not illustrated includes thermal pads and thermal paste 634433 001 syringe 12 Bluetooth module cable 605323 001 13 RTC battery 599516001 14 Optical drive includes bezel and bracket e DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 605416 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive via software e Bluray ROM with LightScribe DVD R RW SuperMulti Double Layer Combo 605417 001 Drive e Bluray ROM DVD R RW SuperMulti Double Layer Combo Drive via software 15 HP Bluetooth 2 1 integrated module with wireless technology does 537921 001 include a Bluetooth module cable 16 Memory modules DDR3 1333 MHz 1 GB memory module 598859 001 2 GB memory module 598856 001 4 GB memory module 599092 001 17 Hard drive cable 605415 001 18 Subwoofer 605357 001 19 Battery ENWW Computer major components 23 Item Description Spare part number 6 cell 55 Wh 2 55 Ah Li ion battery for use with all computer models 593554 001 6 cell 62 Wh 2 8 Ah Li ion battery for use with all computer models 593562 001 9 cell 93 Wh 2 8 Ah Li ion battery fo
73. hapter 4 added new spare part numbers and descriptions for the following components Hard drive Processor System board Replacement Thermal Material Kit ENWW iii iv Revision history ENWW Safety warning notice ZA WARNING reduce the possibility of heat related injuries or of overheating the computer do not ENWW place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice ENWW Table of contents JM 77 1 2 aee ities Geese ates ees ssid este i es 7 Top componens Renta ae tendte n ter accede stage ana RAE Uu pa certam o 7 raro ced A E 7 HUONE NE 8 lighis ae a 9 Buttons and Fingerprint Reader select models 10 11 Front components 12 Ri ghtside sio Tere NS NE TET EE TET OT 12 leftside components cocceud eed
74. he 616347 001 AMD Turion X2 Dual Core P520 Dual Core 25W 2 30 GHz with 2 0 MB L2 cache 594173 001 Thermal Material Kit not illustrated includes thermal pads and thermal paste 634433 001 syringe 9 Optical drive connector 603680 001 10 USB board includes cable 605348 001 11 System board includes replacement thermal material For ATI Mobility Radeon HD 6550 discrete graphics with 1 GB of dedicated memory 630831 001 without subwoofer For ATI Mobility Radeon HD 6550 discrete graphics and 1 GB of dedicated memory 630834 001 with subwoofer For ATI Mobility Radeon HD 6370 discrete graphics with 512 KB of dedicated 630830 001 memory without subwoofer Chapter 3 Illustrated parts catalog ENWW Item Description Spare part number For ATI Mobility Radeon HD 6370 discrete graphics and 512 KB of dedicated 630833 001 memory with subwoofer For ATI Mobility Radeon HD 5650 discrete graphics with 1 GB of dedicated memory 605498 001 without subwoofer For Mobility Radeon HD 5650 discrete graphics and 1 GB of dedicated memory 615687 001 with subwoofer For ATI Mobility Radeon HD 5470 discrete graphics with 512 MB of dedicated 605497 001 memory without subwoofer For ATI Mobility Radeon HD 5470 discrete graphics and 512 MB of dedicated 615686 001 memory with subwoofer For use on computer models equipped with UMA graphics subsystem memory and 630832 001 subwoofer v 1 2 For use on computer models equipped wit
75. he operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 ENWW Component replacement procedures 85 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the following components Hard drive see Hard drive on page 48 b Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 e cover see Top cover on page 62 f Display assembly see Display assembly on page 68 g USB board see USB board on page 80 Remove the subwoofer 1 Disconnect the subwoofer cable from the system board 1 2 Remove the three Phillips PM2 5x4 0 broadhead screws 2 that secure the subwoofer to the base enclosure 3 Remove the subwoofer 3 Reverse this procedure to install the subwoofer 86 Chapter 4 Removal and replacement procedures ENWW Power connector cable Description Spare part number Power connector and cable 605364 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating s
76. hile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands Nether Antilles New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad an
77. hut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and remove it from the computer 3 To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated The battery release latch automatically locks the battery into place Chapter 4 Removal and replacement procedures ENWW Primary hard drive cover Description Spare part number Primary hard drive cover 605360 001 Before removing the primary hard drive cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 Remove the primary hard drive cover 1 Loosen the five Phillips PM2 5x6 0 captive screws 1 that secure the primary hard dri
78. inea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands Nether Antilles New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Moldova Romania Russia Rvanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Uzbekistan US Virgin Islands Vanuatu Venezuela Vietnam Yemen Zaire Zambia Zimbabwe ENWW Computer major components 25 Item Description Spare part number Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth
79. inea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Grenada Suriname and the United States Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria 580102 002 Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherl
80. ises cssc eie xe a XH UR 113 Recovering from the dedicated recovery partition select models only 113 8 Connector pin assignmehls irse eae ERE ERRERAERA SERENA ERR ERRR SERRA SEEN SERES EERRE EAS 115 Audio in fida eatis cu bitu Ga ram Seius 115 Audicout headhene cassette acing ienien tutu E i REM E 115 nre A T 116 a mR 117 nel OF eset E ett tis ict EAA AE EE E E E A 118 Universal Serial BUS tva ata ra coii ere YAT e apap D RAS VER pri E RR EE 118 9 Power cord set requirements iine nieto debet lie e RE 4E LEA E UEA NE 119 Requirements for all countries or 119 Requirements for specific countries or regions cccsscceeeesceeeeeseeeeeeseeeeeeesaeeeseeeeeeesareesenteeesenses 120 1O iiss SA 121 Batey ceee PER 121 ENWW ENWW ENWW Product description Category Product Name Description HP Pavilion dv7 Entertainment PC Processors AMD Phenom processors AMD Phenom X2 Dual Core N970 Quad Core 35W 2 20 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core N950 Quad Core 35W 2 10 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Co
81. ly Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia and Zimbabwe Broadcom 4322 802 1 1a b g n WLAN module for use in Antigua and Barbuda 582564 001 Aruba Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Gren Surin
82. mal material 609788 001 609789 001 17 3 inch HD BrightView display assembly with webcam and 2 microphones for use in white computers Top cover for use only with white computer models not equipped with a fingerprint reader 609939 001 65 W AC adapter 609940 001 90 W AC adapter PFC 611251 001 615442 001 Display Screw Kit for flush glass display Base enclosure for use with non silver computer models includes rubber feet 615443 001 Base enclosure for use with silver computer models includes rubber feet 615686 001 System board for ATI Mobility Radeon HD 5470 discrete graphics and 512 MB of dedicated memory with subwoofer includes replacement thermal material 615687 001 System board for ATI Mobility Radeon HD 5650 discrete graphics and 1 GB of dedicated memory with subwoofer includes replacement thermal material 36 Chapter Illustrated parts catalog ENWW Spare part Description number 615688 001 System board for use on computer models equipped with UMA graphics subsystem memory but no subwoofer v 1 0 includes replacement thermal material 616334 001 AMD Turion X2 Dual Core N350 Dual Core 2 40 GHz 35W processor with 1 MB L2 cache includes replacement thermal material 616335 001 AMD Phenom X2 Dual Core P840 Tri Core 1 90 GHz 25W processor with 1 5 MB L2 cache includes replacement thermal material 616336 001 AMD Phenom
83. mbia Zimbabwe Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready Spare part number 582564 002 600370 001 Component replacement procedures 53 Description Broadcom BCM94313 802 11b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Cayman Islands Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco M
84. n E EEN NENE 66 BIVA EE E E E 68 STS eoe Ke MPE 78 URIE orelo o ME T NC 80 Bluetooth module vue cativti oe reda vendan de tasto aie a mtaduivaanclaveienanan 81 Speaker assembly sperem nor ORA pERExU NDrEE nda PAESI bo opt aive ion Cra 83 Optical drive Eonneefel e anra 84 xm A 85 Power connector cable uin riter rere tera esses et eR en 87 Fan heot sink assembly coa Co nbl RUM Uk Dv n TENE 88 PROCESS OD M Ea E E 93 S Selle Me E E E ENS E EN E E 96 FU nxisnin ai 96 Using the Setup Wili Im 97 Changing the language of the Setup Utility eiie sto trice noms einyanousansneaogy 97 Display system information Hu LV SR SERV qut 97 Restoring default settings in the Setup Utility sss 98 Exiting the Setup Utility TNT 98 Setup Dfii MENUS siruri Neto E EN E E 99 viii ENWW M in Men RERO 99 KIA B 99 System Configuration menu 99 Diagnostics EPUM 100 6 BOGS ICO P 101 Computer specifications obo S IRR
85. nd 2 microphones for use in 605325 001 silver computers 17 3 inch HD BrightView display assembly with webcam and 2 microphones for use in black 605327 001 computers 17 3 inch HD BrightView display assembly with webcam and 2 microphones for use in white 609788 001 computers Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 46 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the hard drive see Hard drive on page 48 Remove the secondary hard drive see Secondary hard drive on page 50 Remove the optical drive see Optical drive on page 58 o0 ON 0o A Remove the keyboard see Keyboard on page 60 10 Remove the top cover see Top cover on page 62 Chapter 4 Removal and replacement procedures ENWW Remove the display assembly 1 Disconnect the WLAN cables 1 from under the system board and the display panel cable 2 from the system board CAUTION Support the display assembly when removing the following screws Failure to
86. nga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 602992 001 54 Chapter 4 Removal and replacement procedures ENWW Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the primary hard drive see Hard drive on page 48 Remove the WLAN module Z CAUTION prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Disconnect the WLAN antenna cables 1 from the WLAN module E NOTE
87. nge pointing device preferences 1 Select Start Devices and Printers 2 Rightclick the device representing your computer 3 Select Mouse settings 8 Chapter 2 Components ENWW Lights ENWW Description Caps Lock light Function On The Caps Lock is on 2 Power light e On The computer is on e Flashing The computer is in Sleep Off The computer is off or in Hibernation 3 Volume Mute light Amber The computer sound is off 4 Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is detected e Amber No wireless devices are detected 5 TouchPad light Amber The TouchPad is disabled 6 Fingerprint Reader light White The fingerprint was read e Amber The fingerprint was not read Top components 9 Buttons and Fingerprint Reader select models only Description Function 1 Power button Press the Power button to e on the computer e Initiate Sleep ExitSleep Exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the Power button for at least 5 seconds to shut down the computer For more information about the power settings select Start Control Panel System and Security Power Options 2 Fingerprint Reader select models only Allows a fingerprint logon to Window
88. nstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only EZ NOTE Computers with an SSD may not have a recovery partition If the computer does not have recovery partition you will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or This restores the computer to its factory condition ENWW Performing a recovery 113 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Turn on or restart the computer and then press esc while the Press ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the Press F1 1 for recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 114 Cha
89. ntry or region where it will be used 120 Chapter 9 Power cord set requirements ENWW 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display ZA WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Z CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 NOTE The procedures provided in this chapter are general disassembly instructions Specific de
90. olators 603784 001 500 GB 7200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 603785 001 640 GB 5400 rpm hard drive only does not include left and right bracket rails connector cable Mylar cover with tab 4 screws or rubber isolators 603787 001 750 GB 5200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 603788 001 605323 001 1 TB 5200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators Bluetooth module cable 605324 001 17 3 inch HD BrightView display assembly with webcam and 2 microphones for use in silver computers includes wireless antenna transceivers and cables 605325 001 17 3 inch HD flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver computers 605327 001 17 3 inch HD BrightView display assembly with webcam and 2 microphones for use in black computers 605330 001 Display enclosure for use with flush glass displays in silver computers includes wireless antenna transceivers and cables and logo LED board and cable 605331 001 Display enclosure for use with BrightView displays in black computers includes wireless antenna transceivers and cables and logo LED board and cable 605332 001 60533
91. ols and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 42 Chapter 4 Removal and replacement procedures ENWW Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conduc
92. ongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands Nether Antilles New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Uzbekistan US Virgin Islands Vanuatu Venezuela Vietnam Yemen Zaire Zambia Zimbabwe Spare part number 593836 001 Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of
93. or use only with computer models equipped with graphics subsystems with UMA memory 606574 001 NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps Shut down the computer If you are unsure whether computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 88 Chapter 4 Removal and replacement procedures ENWW E NOTE Steps 1 through 4 apply only to models with discrete subsystem memory on the system board ENWW Remove the battery see Battery on page 46 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove
94. ou are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 46 Remove the primary hard drive see Primary hard drive cover on page 47 Remove the hard drive see Hard drive on page 48 Remove the secondary hard drive see Secondary hard drive on page 50 Remove the optical drive see Optical drive on page 58 Remove the keyboard see Keyboard on page 60 10 Remove the top cover see Top cover on page 62 Remove the power button board 1 2 Turn the top cover upside down with the front toward yov Remove the two Phillips PM2 0x3 0 screws 1 that secure the power button board to the top cover Chapter 4 Removal and replacement procedures ENWW 3 Remove the power button board 2 and cable Reverse this procedure to install the power button board ENWW Component replacement procedures 67 Display assembly 68 Description Spare part number 17 3 inch HD BrightView display assembly with webcam and 2 microphones for use in silver 605324 001 computers includes wireless antenna transceivers and cables 17 3 inch HD flush glass AntiGlare display assembly with webcam a
95. perate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements for all countries or regions ENWW The requirements listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries or regions 119 Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW Austria OVE Belgium CEBC 1 CSA 2 Denmark DEMKO 1 Finland FIMKO France UTE Germany VDE Italy IMQ 1 Japan METI 3 The Ne
96. perating system product description 6 optical drive precautions 40 product description 4 removal 58 spare part numbers 23 29 35 58 specifications 105 106 optical drive cable spare part number 34 optical drive connector spare part number 22 P packing guidelines 42 passwords 99 performing a recovery 113 pin assignments audio in 115 audio out 115 external monitor 116 HDMI 117 headphone 115 microphone 115 monitor 116 network 118 R45 118 Universal Serial Bus USB 118 Plastic Kit spare partnumber 27 35 plastic parts 39 ENWW pointing device product description 5 ports eSATA USB 13 external monitor 13 HDMI 13 product description 5 USB 12 13 power button board removal 66 spare part number 21 35 66 power button identifying 10 power connector and cable removal 87 spare partnumber 21 spare partnumbers 35 power connector identifying 12 power cord identifying 17 set requirements 119 spare part numbers 30 31 power lights identifying 9 power requirements product description 5 power on password 99 primary hard drive bay identifying 14 primary hard drive cover removal 47 processor product description 1 removal 93 spare part numbers 33 37 38 93 Processor C4 State 99 product description audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 5 memory module 3 microphone 4 operating system 6 optical drives 4 pointing device 5 ports 5 21
97. pter 7 Backup and recovery ENWW 8 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ENWW Audio in microphone 115 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog A Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 116 Chapter 8 Connector pin assignments ENWW HDMI 1217151311 9 7 5 3 1 18 16 14 12 10 8 4 2 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data O shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect ENWW HDMI 117 RJ 45 network 12345678 Pin Signal Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 5 VDC 2 Data 3 Data A Ground 118 Chapter 8 Connector pin assignments ENWW 9 Power cord set requirements The wide range input feature of the computer permits it to o
98. ption 90 W AC adopter discrete models 65 W AC adapter with UMA models Security Kensington Security Lock Fingerprint reader with Digital Persona software support select models only Operating system Preinstalled Windows 7 Professional 64 bit Windows 7 Home Premium 32 and 64 bit Windows 7 Home Basic 32 and 64 bit Serviceability AC adapter Battery system and RTC Hard drives 2 Memory module Optical drive Mini card components Chapter 1 Product description ENWW 2 Components Top components TouchPad Pr AE J is I I e y Component Function TouchPad Moves the pointer and selects or activates items on the screen To view or change the pointing device preferences 1 Select Start Devices and Printers 2 Rightclick the device representing the computer 3 Select Mouse settings ENWW Top components TouchPad buttons Item Description Function 1 TouchPad On Off button Turns the TouchPad on and off Quickly double tap the button to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse To view or cha
99. r Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia Zimbabwe Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo 600370 001 adapter BT3 0 HS ready Broadcom BCM94313 802 11b g n WLAN module for use in Afghanistan 593836 001 Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Cayman Islands Chile China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Gu
100. r device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plas
101. r to remove from the display assembly ENWW Component replacement procedures 71 11 If it is necessary to replace the webcam microphone module remove the Phillips PM2 0x4 0 screw 1 that secures the module to the display bezel 12 Disconnect the webcam microphone module cable 2 and remove the webcam microphone module The webcam microphone module is available using spare part number 603660 001 13 If it is necessary to remove the display power panel which includes display panel cable and Webcam cable remove the adhesive plastic strip 1 from the display panel cable and lift the cable 2 Disconnect 3 the cable from the display panel and remove the cable 4 The display panel cable is available in the Display Cable Kit using spare part number 605333 001 14 If it is necessary to replace the display hinges remove the eight Phillips PM2 5x5 0 screws 1 that secure the display hinges to the top of the display panel 15 Remove the four Phillips PM 2 0x5 0 screws that secure the hinges to the sides of the display panel 2 72 Chapter 4 Removal and replacement procedures ENWW 16 Remove the display hinges 3 The Display Hinge Kit is available using spare part number 605334 001 The Display Screw Kit is available using spare part number 611251 001 Ef NOTE Steps 17 through 28 provide display assembly internal component removal information for computer models equipped with BrightView display assemblies 17
102. r use with all computer models 593550 001 20 WLAN module Atheros AR9280 802 1 1a b g n 2x2 WiFi Adapter for use in Antigua and 580101 002 Barbuda Aruba Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Grenada Suriname and the United States Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Antigua and Barbuda 580102 001 Aruba Bahamas Barbados Belize Canada Guinea Haiti Jamaica Guam Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and Grenada Suriname and the United States Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania 580102 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bhutan Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Zaire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Ita
103. re N930 Quad Core 35W 2 00 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core N870 Tri Core 35W 2 30 GHz with 1 5 MB L2 cache AMD Phenom X2 Dual Core N850 Tri Core 35W 2 20 GHz with 1 5 MB L2 cache AMD Phenom X2 Dual Core N830 Tri Core 35W 2 10 GHz with 1 5 MB L2 cache AMD Phenom X2 Dual Core N660 Dual Core 35W 3 00 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core N640 Dual Core 35W 2 90 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core N620 Dual Core 35W 2 80 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core P960 Quad Core 25W 1 80 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core P940 Quad Core 25W 1 70 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core P920 Quad Core 25W 1 60 GHz with 2 0 MB L2 cache AMD Phenom X2 Dual Core P860 Tri Core 25W 2 00 GHz with 1 5 MB L2 cache AMD Phenom X2 Dual Core P840 Tri Core 25W 1 90 GHz with 1 5 MB L2 cache AMD Phenom X2 Dual Core P820 Tri Core 25W 1 80 GHz with 1 5 MB L2 cache AMD Phenom X2 Dual Core P650 Tri Core 25W 2 60 GHz with 2 0 MB L2 cache Category Description AMD Turion processors AMD Turion X2 Dual Core N570 Dual Core 35W 2 70 GHz with 2 0 MB L2 cache AMD Turion X2 Dual Core N550 Dual Core 35W 2 50 GHz with 2 0 MB L2 cache AMD Turion X2 Dual Core N530 Dual Core 35W 2 50 GHz with 2 0 MB L2 cache AMD Turion X2 Dual Core N350 Dual Core 35W 2 40 GHz with 1 0 MB L2 cache AMD Turion X2 Du
104. s instead of a password logon This table describes the factory settings For information about changing the factory settings see Help and Support 10 Chapter 2 Components ENWW ENWW Description Function 1 esc key Press the esc and fn keys at the same time to display system information 2 fn key Press the at the same time as a function key or the esc key to execute frequently used system functions 3 Windows Logo key Displays the Windows Start menv 4 Windows Applications key Displays a shortcut menu for items beneath the cursor 5 Integrated numeric keypad Functions like the keys on an external numeric keypad 6 Function keys Press a function key and the n key at the same time to execute frequently used system functions Top components 11 Front components ES ml Description Function Speakers Produce sound Right side components Description Function 1 Power light e On The computer is on e Flshing The computer is in Sleep Off The computer is off or in Hibernation 2 Hard Disk Drive light e White The hard disk drive is active e Amber The hard disk drive is parked 3 USB ports 2 Connect optional USB devices 4 Optical Drive light Flashing Accessing the optical drive 5 Optical drive Reads optical discs and on select models writes to optical discs 6 AC Adapter light computer is connec
105. s with 512 KB of dedicated memory without 630830 001 subwoofer For ATI Mobility Radeon HD 6370 discrete graphics and 512 KB of dedicated memory with 630833 001 subwoofer For ATI Mobility Radeon HD 5650 discrete graphics with 1 GB of dedicated memory without 605498 001 subwoofer For ATI Mobility Radeon HD 5650 discrete graphics and 1 GB of dedicated memory with 615687 001 subwoofer For Mobility Radeon HD 5470 discrete graphics with 512 MB of dedicated memory without 605497 001 subwoofer For ATI Mobility Radeon HD 5470 discrete graphics and 512 MB of dedicated memory with 615686 001 subwoofer For use on computer models equipped with UMA graphics subsystem memory and subwoofer v 630832 001 1 2 For use on computer models equipped with UMA graphics subsystem memory and subwoofer v 605496 001 1 0 For use on computer models equipped with UMA graphics subsystem memory but no subwoofer 630829 001 Voile For use on computer models equipped with UMA graphics subsystem memory but no subwoofer 615688 001 v 1 0 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the compu
106. saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 the screen To copy only the active window press alt prt sc To copy the entire screen press pr sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document You can back up your information to an optional external hard drive a network drive or discs When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer 110 Chapter 7 Backup and recovery ENWW Using Windows Backup and Restore To create a backup using Windows Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up and create a backup NOTE Windows includes the User Account Control feature
107. support the display assembly can result in damage to the display assembly and other computer components 2 Remove the two Phillips PM2 5x5 0 screws 1 that secure the display assembly to the computer ENWW Component replacement procedures 69 3 Remove the display assembly 2 NOTE Steps 4 through 16 provide display assembly internal component removal information for computer models equipped with flush glass display assemblies See steps 17 through 28 for display assembly internal component removal information for computer models equipped with BrightView display assemblies 4 If it is necessary to replace the display enclosure or any of the display assembly internal components remove the following screw covers and screws 1 Two screw covers on the display bezel bottom edge The rubber screw covers are included in the Display Rubber Kit spare part number 605341 001 2 Two Phillips PM2 5x7 0 screws T L 70 Chapter 4 Removal and replacement procedures ENWW Turn the display assembly upside down with the bottom toward you Lift and release the bottom of the display enclosure 1 Disconnect the display logo cable 2 from the display panel cable Route the webcam cable and antenna cables 3 through the hinge channel M om m m Remove the display enclosure 4 The display enclosure is available using spare part number 605330 001 10 Slide off each hinge cove
108. t kit includes an optical drive bezel and bracket Description Spare part number Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 605417 001 Blu ray ROM DVDR RW SuperMulti Double Layer Combo Drive via software DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 605416 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive via software Before removing the optical drive follow these steps 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 46 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the optical drive 1 2 Position the computer with the front toward yov Remove the Phillips PM2 5x3 0 screw 1 that secures the optical drive to the computer Chapter 4 Removal and replacement procedures ENWW 3 Remove the optical drive 2 To remove the bezel from the optical drive push down to release the corner of the front bezel not the cover 1 5 Use the holding tabs to rotate 2 the bezel and then remove the bezel by pulling the it away from the remaining holding
109. tails such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ENWW Battery 121 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 122 Chapter 10 Recycling ENWW 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame ENWW Display 123 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel right side up 124 Chapter 10 Recycling ENWW 15 Remove the
110. ted memory without subwoofer ENWW Sequential part number listing 35 Spare part number 605498 001 Description System board for ATI Mobility Radeon HD 5650 discrete graphics with 1 GB of dedicated memory without subwoofer 605560 005 605606 001 605643 001 Atheros AR9285 802 11b g n module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cayman Islands Canada Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guam Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta
111. ted to external power e Off The computer is not connected to external power 7 Power connector Connects an AC adapter 8 Security Cable slot Connects an optional security cable The security cable is designed to act as a deterrent but might not prevent the computer from being mishandled or stolen 12 Chapter 2 Components ENWW Left side components TE Description Function 1 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 External Monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 eSATA USB port Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 6 USB port Connects an optional USB device 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone monarural microphone 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio 9 SD card reader Reads SD cards that are inserted in
112. ter 4 Remove the battery see Battery on page 46 Chapter 4 Removal and replacement procedures ENWW 5 Remove the primary hard drive cover see Primary hard drive cover on page 47 6 Remove the following components drive see Hard drive on page 48 b Remove the secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 e Top cover see Top cover on page 62 f Display assembly see Display assembly on page 68 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e battery see RTC battery on page 56 Memory module see Memory module on page 57 module see WLAN module on page 52 e Fan heat sink assembly see Fan heat sink assembly on page 88 e Processor see Processor on page 93 Remove the system board 1 Disconnect the following cables from the system board 1 USB board cable 2 Power connector cable 3 Subwoofer cable 4 Speaker cable 2 Remove the two Phillips PM2 5x5 0 screws 1 that secure the system board to the base enclosure ENWW Component replacement procedures 79 3 Lift up on the right side of the system board until it is at approximately a 45 degree angle 2 and then lift the system board to the right and up and out o
113. the following components Hard drive see Hard drive on page 48 b Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 e Top cover see Top cover on page 62 f Display assembly see Display assembly on page 68 System board see System board on page 78 h USB board see USB board on page 80 Remove the fan heat sink assembly See steps 5 through 8 apply only to models with UMA subsystem memory on the system board 1 Turn the system board upside down with the expansion port and external monitor port toward you Loosen the seven PM2 5x3 0 Phillips captive screws 1 that secure the fan heat sink assembly to the system board Component replacement procedures 89 3 Remove the fan heat sink assembly 2 Disconnect the fan cable 3 from the system board E NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is used on the heat sink 1 and the processor 2 Thermal pads are used on the Northbridge contact 3 and Northbridge chip
114. therlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the cou
115. tic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V ENWW Preliminary replacement requirements 41 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded to
116. tive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Anlistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e foam e Conductive tabletop workstations with ground cords of one megohm resistance e Static dissipative tables or floor mats with hard ties to the ground Field service kits e Static awareness labels e Naterial handling packages e Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V ENWW Preliminary replacement requirements 43 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 78 screws in 13 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag 44 When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 1 Product name This is the product name
117. to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information ENWW Backing up your information 111 Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system E NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Ey NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 ou 5 9 Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Under Protection Settings select the disk for which you want to create a restore point Click Create Follow the on screen instructions Restore to a previous date and time
118. to the reader ENWW Left side components 13 Bottom components a Item Description Function 1 Battery bay Holds the battery 2 Battery Release latch Releases the battery from the battery bay 3 Vents 7 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Primary Hard Drive bay Holds the primary hard drive the memory module slots and the WLAN module select models only CAUTION To prevent an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 5 Integrated subwoofer Provides superior bass sound 14 Chapter 2 Components ENWW Display components Description Function 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs ENWW Display components 15 Wireless antennas On select computer models at least 2 antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer
119. uffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 5X DVD RAM 2 700 KB sec 6 750 KB sec Transfer mode Chapter 6 Specifications Multiword DMA Mode ENWW Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer as well as provides hardware specification information You can also add hardware or modify device configurations using Device Manager E NOTE Windows 7 includes the User Account Control feature to improve the security of your ENWW computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager 1 Select Start Computer System properties 2 Inthe left pane click Device Manager Specification information in Device Manager 107 7 Backup and recovery Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you
120. upport for the computer 18 Chapter Illustrated parts catalog ENWW dil o gi et xXx UAR INTR ELE AE KO ENWW Service tag 19 Computer major components Item Description 1 17 3 inch display assembly Spare part number HD BrightView display assembly with webcam and 2 microphones for use in silver computers includes wireless antenna transceivers and cables 20 Chapter Illustrated parts catalog 605324 001 ENWW ENWW Item Description Spare part number HD flush glass AntiGlare display assembly with webcam and 2 microphones for use 605325 001 in silver computers HD BrightView display assembly with webcam and 2 microphones for use in black 605327 001 computers HD Brightview display assembly with webcam and 2 microphones for use in white 609788 001 computers NOTE See Display assembly components on page 27 for more information on display assembly spare part numbers 2 Keyboard includes keyboard cable 605344 xxx NOTE For a detailed list of available keyboards see Sequential part number listing on page 31 3 Power button board includes cable 605358 001 4 Top cover includes TouchPad and TouchPad buttons and fingerprint reader For use only with silver computer models 605346 001 For use only with black computer models 605347 001 For use only with white computer models 609789 001
121. uter models equipped with ATI Mobility Radeon HD 6550 discrete graphics with 1 GB of dedicated memory without subwoofer includes replacement thermal material 630832 001 System board for use on computer models equipped with UMA graphics subsystem memory and subwoofer v 1 2 includes replacement thermal material 630833 001 System board for use on computer models equipped with ATI Mobility Radeon HD 6370 discrete graphics and 512 KB of dedicated memory with subwoofer includes replacement thermal material 630834 001 System board for use on computer models equipped with ATI Mobility Radeon HD 6550 discrete graphics and 1 GB of dedicated memory with subwoofer includes replacement thermal material 633252 001 750 GB 7200 rpm hard drive includes left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 634433 001 Thermal Material Kit includes thermal pads and thermal paste syringe 634638 001 500 GB 5400 rpm hard drive only does not include left and right bracket rails connector cable Mylar cover with tab screws or rubber isolators ENWW Sequential part number listing 37 Spare part Description number 634686 001 AMD Athlon X2 Dual Core N370 Dual Core 2 50 GHz 35W processor with 1 MB L2 cache includes replacement thermal material 634687 001 AMD Phenom X2 Dual Core P650 Dual Core 2 60 GHz 25W processor with 2 MB L2 cache includes replacement thermal material
122. ve cover to the computer 2 Lift the primary hard drive cover 2 away from the computer Reverse this procedure to install the primary hard drive cover ENWW Component replacement procedures 47 Hard drive Description Spare part number Hard Drive Kits include left and right bracket rails connector cable Mylar cover with tab 4 screws and 4 rubber isolators 1 TB 5200 rpm 603788 001 750GB 72 rpm 633252 001 750 GB 5200 rpm 603787 001 500 GB 7200 rpm 603784 001 250 GB 7200 rpm 605606 001 Hard drive only does not include bracket rails connector cable Mylar cover with tab screws or rubber isolators 640 GB 7200 rpm 621046 001 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634638 001 and 634921 001 320 GB 7200 rpm 603783 001 Hard Drive Hardware Kit includes left and right bracket rails connector cable Mylar cover with 605415 001 tab 4 screws and 4 rubber isolators Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 46 5 Remove the primary hard driv
123. ystem Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 46 Remove the primary hard drive cover see Primary hard drive cover on page 47 Remove the following components a drive see Hard drive on page 48 Secondary hard drive see Secondary hard drive on page 50 Optical drive see Optical drive on page 58 d Keyboard see Keyboard on page 60 2 Top cover see Top cover on page 62 Display assembly see Display assembly on page 68 g System board see System board on page 78 h USB board see USB board on page 80 Remove the power connector cable 1 ENWW Remove the Phillips PM2 5x3 0 screw 1 that secures the power connector and bracket 2 to the base enclosure Component replacement procedures 87 2 Remove the power connector cable 3 Reverse this procedure to install the power connector cable Fan heat sink assembly E NOTE The fan heat sink assembly spare kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part number 634433 001 Description Spare part number For use only with computer models equipped with graphics subsystems with discrete memory 606575 001 F

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