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User Manual Exélia Art Custom Products
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1. 21 22 ZoomControl for Ex lia Art models with two microphones This special hearing program allows you to choose from four directions in which to focus your hearing systems front back left or right This special program can be accessed via the myPilot command center or the program switch Telecoil optional Your hearing care professional may have activated a Telecoil in your hearing systems The programs with Telecoil can be used with hearing system compatible phones or via inductive loop systems present in some school settings theaters churches etc Ask your hearing care professional to print out the complete description of your individual hearing programs and how to access them with your myPilot a remote control and or program switch on your hearing system EasyPhone optional The EasyPhone function enables your hearing system to automatically select your telephone program when the telephone handset is held close to your ear An acoustic signal confirms the switch It automatically returns to the previous hearing program when the telephone handset is removed from your ear Some telephones produce a magnetic field strong enough to activate your EasyPhone function Other types of telephones require an additional magnet fixed on the receiver to activate this function Fixing the EasyPhone magnet Clean the telephone handset thoroughly Hold the telephone handset nearly vertically similar to making a
2. Ex lia Art Ex lia Art Custom Products User Guide bo s N Contents Welcome 5 Description 6 Preparation Replacing the battery 8 Identifying left and right hearing systems 12 Inserting your hearing system in your ear 13 Removing your hearing system from yourear 14 Fine tuning your hearing system 16 Operation Switching ON OFF 17 Controlling the volume optional 19 Hearing programs 20 Synchronized manual control 21 ZoomControl 22 Telecoil optional 22 EasyPhone optional 23 Wireless accessories optional myPilot 26 iCom 28 iView 30 Remote control optional 31 FM communication optional MyLink 33 Dynamic FM transmitters 34 Maintenance Important points 35 SmartGuard optional 37 Warning 38 Service and Warranty 39 Phonak distributors worldwide 42 come Your new Ex lia Art hearing system uses the very latest advances in digital wireless hearing technology Ex lia Art offers you automatically the highest sound quality speech understanding and listening comfort in all your hearing situations High tech has turned highly sophisticated hearing systems into convenient devices that are easy to use Please read this manual carefully to benefit from all the features of your new hearing system Ask your hearing care professional if you have any questions Ex lia Art is a quality product developed by the Swiss company Phonak a world leader in hearing techn
3. e e Handle the battery compartment gently and do not use excessive force e If there is any resistance when closing the compartment ensure that the battery is correctly inserted The compartment will not close if the battery is inserted upside down e When your hearing system is not in use leave the battery compartments open to allow any moisture to evaporate Low battery warning An acoustic signal gives you an early warning that the battery is approaching exhaustion You have approximately 30 minutes to replace the battery after hearing the signal This reserve may be higher and the hearing system will repeat the low battery warning approximately every 30 minutes Please note that the battery consumption increases with regular use of the myPilot command center the iCom communication interface or the remote controls KeyPilot2 or WatchPilot2 11 Preparation Identifying left and right hearing instruments Before insertion please ensure that you are using the proper left and right hearing systems Your hearing systems are identified as follows blue left red right Inserting your hearing system in your ear AN ve Grasp the hearing system between the thumb and index finger using the hand on the same side you wear your hearing system Insert the canal end into the ear canal Tug gently on your ear lobe and push the hearing system into the correct position 13 Preparation Removing your hearing sy
4. Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase Please ask your hearing care professional about the details and duration This warranty covers any repairs due to defects in material and or workmanship The warranty does not cover damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the Phonak warranty null and void This warranty does not include any services performed by hearing care professionals in their offices This warranty applies to the Phonak products listed below Serial number right Serial number left Date of purchase 39 Notices Notice 1 This instrument is certified under FC FCC ID KWC WHSITE IC 2262A WHS This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment Notice 2 This Class B digital apparatus complies with Canadian ICES 003 40 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital devic
5. recycling of electrical and electronic equipment or bring it to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent potential negative effects on the environment and human health SmartGuard optional SmartGuard is a unique wax protection system developed by Phonak The unique membrane design completely protects your hearing system from wax and moisture Please ask your hearing care professional for further information 37 e Hearing systems batteries are toxic when swallowed Keep them out of reach of children and pets If batteries are swallowed please seek the advice of a medical practitioner e Use only hearing systems that have been specially programmed for you by a hearing care professional Other instruments may be ineffective and may in certain cases even damage your hearing e X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of your hearing system We recommend that you remove them before undergoing X ray procedures and keep them outside the room e Hearing systems in directional microphone mode reduce mainly background sounds Warning signals coming from behind and vehicles horns approaching from behind are partially or completely suppressed Changes or modifications made to this equipment not expressly approved by Phonak are not allowed 38 Are and Warrant ice and Warranty
6. systems are completely dry before closing the case Protect your hearing systems from excessive moisture and heat Always remove your hearing systems before showering bathing or swimming Do not leave instruments near windows or in a car Avoid strong jolts and vibration Daily cleaning and the use of a drying system is highly recommended C amp C line from Phonak is a complete set of cleaning products Your hearing care professional will be glad to advise you Never use household cleaning products washing powder soap etc to clean your hearing systems 35 6 7 8 LX 36 Hair spray face creams and make up can damage hearing systems Remove them before applying cosmetics If you experience any soreness or inflammation in your ear contact your hearing care professional If your hearing system is performing weakly or fails to operate clean or replace the wax guard system If your hearing system fails to operate after you have correctly cleaned or replaced your wax protection system and inserted new batteries contact your hearing care professional for advice Please remember to bring your accessories e g myPilot iCom or remote control together with your hearing system s for service enquiries The symbol with the crossed out disposal bin indicates that this hearing system shall not be treated as household waste Please hand over your old or unused hearing system to the applicable collection point for the
7. telephone call Hold the magnet near to the listening end of your telephone handset and release it The magnet will automatically flip to the correct side 23 Operation 24 If you hold the telephone receiver in your right hand when making telephone calls position the magnet in the upper right half of the receiver If you hold the telephone receiver in your left hand when making telephone calls position the magnet in the upper left half of the receiver Use the double sided adhesive tape to stick the magnet to the location described above Do not cover the sound openings of your handset Use of EasyPhone Use the telephone in a normal manner An acoustic signal indicates the activation of the EasyPhone program At the beginning you may need to move the handset slightly to find the optimum position for a reliable switch and comfortable hearing If necessary move the magnet to another position on the handset to increase your comfort of use e Keep magnets out of reach of children and pets If a magnet is swallowed please seek the advice of a medical practitioner e The magnet used to strengthen the magnetic field of your phone may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 30 cm 12 away from pacemakers credit cards floppy disks and other magnetically sensitive devices e High distortion durin
8. e pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help 41 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada China Denmark France Germany India Italy Japan Jordan Mexico Netherlands New Zealand Norway 42 detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Ger te GmbH 5020 Salzburg Ets Lapperre B H A C NV B 1702 Groot Bijgaarden Phonak Belgium NV B 1700 Dilbeek Phonak do Brasil Sistemas A
9. e 93 42 EEC on medical devices and the R amp TTE Directive 1999 5 EC on Radio and Telecommunication Terminal Equipment The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives This symbol indicates that Ex lia Art products comply with requirements for a BF type applied part according to EN 60601 1 The surface of the hearing system is specified as applied part type BF This symbol indicates that it is important that the user refers to associated warnings given in this user guide Safety notice External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG Operating conditions The product has been designed for trouble free operation without restrictions when used as intended unless otherwise stated in this user guide 44 Transportation and Temperature should not exceed limits of storage conditions 20 60 Celsius at a relative air humidity of 65 for extended periods during transportation and storage Air pressure between 500 and 1100 hPa is not detrimental to the instrument Z999 Australia amp New Zealand P Q Brazil ANAL CMII ID China GSR Japan South Korea 45 Notes paniasad SUB e Dy YUOUd e puejisziws ui pa3utid M Y E0 6007 00 7A T0 6170 670 www phonak com
10. e beep indicates that you have reached the limit of your volume control range m The myPilot command center see page 26 can also control the volume of all Ex lia Art models except Petite models including the models without manual volume control m You can control all models including Petite models with an optional remote control such as the KeyPilot2 or WatchPilot2 Hearing programs Automatic mode Ex lia Art is able to recognize different hearing environments and to automatically select the most appropriate hearing program Program switch see picture on page 21 The program switch allows toggling between the Automatic Mode the Mute Mode and individual hearing programs A short melody confirms the selection of the Automatic Mode Additional program selection Upon request your hearing care professional can program for you additional individual hearing programs dedicated to specific hearing situations Additional programs are available via the myPilot command center remote controls such as the KeyPilot2 or WatchPilot2 or with the optional program switch Synchronized manual control not available for Ex lia Art Petite instruments An automatic synchronization for volume adjustments and program selection called QuickSync is integrated in your hearing systems Users wearing two hearing instruments only have to activate the functionality on one instrument the other instrument will be adjusted automatically
11. g dialing or phoning may mean that the phone receiver is stressed by the magnet To avoid any damage please move the magnet to another place on the telephone receiver 25 Wireless accessories optional myPilot not available for Ex lia Art Petite instruments The myPilot command center is an optional accessory for your instruments It allows a convenient user friendly and discrete control of all the functions of your hearing system and additional benefits Volume control Program selection Automatic mode selection Access to ZoomControl program Clock and alarm myPilot battery status Read out of hearing instrument volume programs and battery status For detailed information on the use of your myPilot please refer to its user guide or ask your hearing care professional myPilot available in two stylish colors high tech gray or white 26 For optimum results position your myPilot as shown in the drawing Operating range p max 50 cm 20 es N e Do not use your myPilot in locations where it is forbidden to use electronic devices 27 Wireless accessories optional iCom not available for Ex lia Art Petite instruments iCom is an optional accessory available for your instruments With the push of a single button iCom connects your hearing system with the technology around you mobile phones audio equipment FM etc PHONAK Bluetooth connections iCom offers a simple way to c
12. nt hearing program and colume settings displayed on a large screen For detailed information on the use of iView please refer to its user guide or ask your hearing care professional Do not use your iView in locations where it is forbidden to use electronic devices 30 Phonak offers a comprehensive range of modern remote controls Ask your hearing care professional to demonstrate them to you Choose the model that is most convenient for your lifestyle and your taste WatchPilot2 Exclusive and modern available for women and men with sporty rubber band or elegant metal band KeyPilot2 Small easy and convenient 31 Remote control optional For best results with your KeyPilot2 or WatchPilot2 remote control refer to the drawing For detailed information on the use of your remote control please refer to its user guide Your hearing care professional can also print an individual description of your hearing programs for you Do not use your remote control in locations where it is forbidden to use electronic devices 32 FM communication optional FM communication is an option available for custom hearing instruments that are equipped with a Telecoil or with an iCom and a Phonak FM receiver When noise distance or reverberation is a problem FM systems greatly improve communication A wireless FM communication system consists of a transmitter and a receiver The transmitter is placed near o
13. ology innovation and reliability With proper care and usage your hearing system will support your hearing and communication needs for many years For further information please visit the Phonak website www phonak com Phonak life is on Description Ex lia Art CIC MC Petite Ex lia Art CIC MC P Petite Battery size 10 Ex lia Art ITC HS Petite Ex lia Art ITC HS P Petite Ex lia Art ITC HS Ex lia Art ITC HS P Battery size 312 Battery size 312 Ex lia Art FS Ex lia Art FS P Battery size 13 Protected microphone inlet two on models with directional technology Battery compartment with ON OFF switch Program switch optional Volume control optional Receiver sound outlet and wax protection system Custom made shell Removal handle Ex lia Art CIC MC Vent 6606 6666 Preparation Replacing the battery Use a battery size 10 312 13 for all Ex lia Art Custom Products Hold the hearing system with the battery compartment upwards and open it e Do not try to open the compartment further than shown in the drawing Remove the protective foil P from the new battery Please wait 2 minutes before you insert the battery Insert the new battery Please ensure that the sign on the battery flat side is on the same side as the sign on the battery compartment Preparation Gently shut the battery compartment until you feel it click into place
14. onnect your mobile phone via Bluetooth to your hearing system iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device built in or via an adapter such as MP3 players laptop computers and televisions Please refer to the iCom user guide to get more information on the numerous applications iCom provides Do not use your iCom in locations where it is forbidden to use electronic devices 28 FM compatibility not available for Ex lia Art Petite instruments iCom also offers FM accessibility when a Phonak FM receiver is connected refer to picture below PHONAK EasyAudio and EasyBluetooth Your hearing systems contain two special audio programs EasyAudio and EasyBluetooth These programs are automatically selected in your hearing systems when an audio or Bluetooth signal is received from iCom EasyAudio and EasyBluetooth ensure that you have the optimum program for audio and mobile phone use An acoustic signal in your hearing instrument confirms the switch to both Easy programs Do not use your iCom in locations where it is forbidden to use electronic devices 29 Wireless accessories optional iView not available for Ex lia Art Petite instruments iView the status viewer is an optional accessory for parents with small children and also for teachers or caregivers Just by the press of a button iView shows the status of the hearing instruments batteries the curre
15. r directly connected to the sound source e g TV or radio It transmits the signal via radio to the receiver attached to an iCom or to a MyLink receiver For more information about the use of your FM receivers or transmitters please refer to the appropriate user guide or ask your hearing care professional MyLink As an alternative to iCom with an FM receiver MyLink is a small and appealing FM receiver that is compatible with hearing systems with a Telecoil MyLink picks up the FM signal and relays it to the hearing instrument 33 34 FM communication optional Dynamic FM transmitters Phonak offers Dynamic FM transmitters for all customers and needs inspiro The transmitter for teachers and suitable for use in schools SmartLink For teenagers and adults who want nothing less than the very best ZoomLink Comfortable transmitter for everybody EasyLink The transmitter that is easiest to operate Maintenance Important points 1 2 3 4 5 Always use new batteries with your Ex lia Art hearing systems You can return empty batteries to your hearing care professional When your hearing system is not in use leave the battery compartment open to allow any moisture to evaporate If you will not be using your hearing systems for a long period of time store them in their protective case Remove the batteries and leave the battery compartments open Make sure your hearing
16. stem from your ear If possible select the mute mode see page 18 before removing your hearing system to avoid whistling m Ex lia Art CIC MC P Petite with removal handle Grasp the handle between your thumb and index finger and pull the hearing system upwards out of your ear m Ex lia Art models without a removal handle Put your thumb behind your lobe just below the hard cartilage and gently press your ear upward to push the hearing system out of the canal In order to help it along make chewing movements with your jaw Grasp the protruding N hearing system ON and remove it 15 Fine tuning based on your personal preferences The fitting process has limited capabilities of reproducing the full spectrum of your personal sound environments This limitation is overcome by the ability of your hearing systems to learn from your real life volume adjustments Ex lia Art offers a unique functionality called Self Learning In every environment it logs your personal volume changes within the hearing instrument This means that every time you change the volume of your hearing system this correction is taken into account to apply your preferred volume automatically when you are in a similar environment next time Self Learning cleverly ensures that your volume corrections in any environment contribute to a fully personalized volume setting Operation Switching ON OFF Switching ON The hearing system is s
17. udiol gicos Ltda Sao Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5W OB3 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S stre Hougvej 42 44 5500 Middelfart Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak India Pvt Ltd 100 034 New Delhi Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak Mexicana S A de C V 03920 M xico D F MEXICO Phonak B V 4131PN Vianen Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Poland Portugal Russian Federation Spain Sweden Switzerland Turkey United Kingdom USA Independent general distributors Manufacturer Phonak Polska SP Z 0 0 00 567 Warszawa Phonak Ib rica S A 03008 Alicante Spain Phonak CIS Ltd Moscow 115114 Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 St fa Phonak Turkey A S 34357 Istanbul Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Phonak AG Laubisr tistrasse 28 CH 8712 Stafa Switzerland 43 The CE symbol is a confirmation by Phonak AG that Ex lia Art products and accessories meet the requirements of directiv
18. witched ON when the battery compartment is closed Your hearing systems are automatically set at your preferred volume and in your default hearing program Switching OFF To switch the hearing system OFF open the battery compartment 17 Operation Delayed activation The Ex lia Art hearing system requires several seconds to start up Your hearing care professional may have activated a further delayed activation timer This function delays the activation of the hearing system for 9 or 15 seconds after the battery door is closed in order to avoid any disturbance while placing it on your ear An acoustic signal confirms when your hearing system is switched on Note The mute mode may be used like an ON OFF function activated manually via the myPilot command center or via a remote control allowing you to switch your hearing system OFF for a short period of time i e while inserting or removing the instrument short breaks etc Please be aware that the mute mode still consumes some energy from the battery Controlling the volume via optional volume wheel left ear right ear A fA forwards forwards a d eo backwards backwards Preset volume Automatically set when hearing system is switched ON To increase volume Turn the volume control forwards To reduce volume Turn the volume control backwards 19 20 Note m Asingle beep indicates the preset volume setting A doubl
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