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2N Helios IP - Aldous Systems

1. Use NTP server enable the NTP server use for intercom time synchronisation u NTP server address set the IP address domain name of the NTP server used for your intercom time synchronisation 5 5 3 Licence 2N Helios IP Verso CZ EN gt Logout Licence Settings Licence Key Licence Key Valid NO Network dj Date amp Time Licence Status Licence l Current Licence Gold Enhanced Security YES Certificates Enhanced Audio YES Auto Provisioning Enhanced Video YES Sysl og Enhanced Integration YES Some 2N Helios IP functions are available with a valid licence key only Refer to the Model Differences and Function Licensing subsection for the list of intercom licensing options List of Parameters Licence Settings Licence Key Licence Key Valid NO u Licence key enter the valid licence key Licence key valid check whether the used licence key is valid Licence Status Lurrent Licence Gold Enhanced Security YES Enhanced Audio YES Enhanced Video YES Enhanced Integration YES u Current licence check current licence type Basic Gold or Enhanced u Enhanced security check whether the functions activated by the Enhanced Security licence are available u Enhanced audio check whether the functions activated by the Enhanced Audio licence are available u Enhanced video check whether the functions activated by the Enhanced Video licence are available u Enhanced integratio
2. The 2N Helios IP Force intercoms are equipped with a red LED indicator located in the integrated card reader window The 2N Helios IP Verso intercoms are equipped with a red padlock pictogram in the left hand upper corner of the basic module 2N TELEKOMUNIKACE a s www 2n cz 54 5 3 8 Extenders 2N Helios IP Verso CZ EN Logout Modules Backlight O Main Unit 54 0777 0023 Switches Output 1 Maximum Power Speaker 5W y Microphone Camera Custom Configuration Keyboard Extenders The 2N Helios IP Verso intercoms can be enhanced with extending modules connected to the intercom basic unit The following modules are available five button module keypad module Infopanel module card reader module I O module Wiegand module The modules are chain like interconnected Each of the modules has its number depending on the chain position the first module has number 1 The basic unit is a special type of module and has number 0 You can configure each module separately The parameters are specific for the given module type i Note u The modules can also be configured via the text line with a list of parameters parameter_name parameter_value separated with semicolons At present just a few of these parameters are available The other parameters are not public as they are rather experimental and can be modified in the future Brightness This tab helps you control the backlight l
3. HTTP switch control Automation functions E mail sending SMTP Client Automatic update TFTP HTTP Client 802 1x support SIPS TLS support Enhanced Enhanced Enhanced Enhanced Gold Audio Video Integration Securit Profi 4 Signalling of Operational Statuses 2N Helios IP generates sounds to signal switching and changes of operational statuses Each status change is assigned a different type of tone See the table below for the list of signals Note u Signalling of some of the above mentioned statuses can be modified refer to the User Sounds subsection User activated This tone signals entering of the user activation code The activation code is used for user Phone Book position activation Refer to the Phone Book subsection for the activation code settings User deactivated This tone signals entering of the user deactivation code The deactivation code is used for user Phone Book position deactiva tion A deactivated user may not be called but the call can if necessary be forwarded to a deputy if defined Refer to the Phone Book subsection for the deactivation code settings Profile activated This tone signals profile activation This function helps enable alerting of a user group in an office for example Refer to the Profile subsection for the activation code settings Profile deactivated This tone signals profile deactivation This function helps for example disable alerting of a user group in
4. set the firmware configuration filename directory or prefix on the server The intercom expects the XhipY_firmware bin XhipY common xml and XhipY MACADDR xml files where X is the prefix specified herein and Y specifies the intercom model Update Schedule At Boot Time Check for Update M Update Period Weekly gt Update At 01 00 Next Update At Disabled Update Now u At boot time enable check and if possible update execution upon every intercom start u Update period set the update period hourly daily weekly and monthly u Update at set the update time in the HH MM format for periodical updating at a low traffic time The parameter is not applied if the update period is set to a value shorter than 1 day u Next update at Set the next update time Update Status v Last Update At Thu 01 Jan 1970 01 00 14 Update Result DHCP Option 66 Failed Last update at last update time u aia result last update result The following options are available Result Update in progress Update T configuration firmware update has been successful With Succeeded firmware update the device will be restarted in a few seconds Firmware Is A firmware update attempt reveals that the latest firmware Up To Date version is used DHCP Option 66 Server address loading via DHCP Option 66 or 150 has failed Failed a The server domain name is invalid due to wrong configuration or omain RE unavailability of the
5. 9152 9153 9154 9154 C External analogue no yes camera support External IP camera support Internal RFID card optional reader Display no yes Fore IP Property Model i perty Verso Vario Force CZE nak e zo or external up to up to Wideband audio codecs L16 G 722 150 Amplifier power output 2W ARTY Extended amplifier power aa ae AG mO output 10 W Y Phone Book position count 1999 2N Helios IP Eye support e k CENA AA PE Some 2N Helios IP functions are unavailable until a valid licence key is entered refer to the Licence subsection The following types of licences are available Enhanced Audio Part No 9137905 Enhanced Video Part No 9137906 Enhanced Integration Part No 9137907 Enhanced Security Part No 9137908 Gold Part No 9137909 G 729 Part No 9137902 InformaCast Part No 9137910 The G 729 licence allows the audio codec G 729 to be used The InformaCast licence allows the SingleWire InformaCast protocol to be used No licenced features available for model 2N Helios IP Uni The table below includes the functions that need to be activated by the licence keys corresponding to the above mentioned licences The licences can be combined arbitrarily Property Licence User sounds Automatic audio test Audio video streaming RTSP Server External IP camera support ONVIF support PTZ function support Extended switch setting options
6. set the local port to receive multicast RTP packets Volume set the received audio stream playing volume Multicast Audio Sending Multicast Sender Enabled Send to Address Send to Port 2222 u Multicast sender enabled enable RIP packet sending to the selected multicast address and port u Send to address set the destination multicast IP address for the audio stream u Send to port set the destination port for the audio stream Informacast The 2N Helios IP intercoms Support the audio streaming Informacast protocol which helps you set up an audio stream unicast multicast RTP UDP encoded with G 711 U law between the intercom and an Informacast server or any other Informacast client When you enable this service the Informacast servers are found automatically in the LAN via the SLP and the intercom gets registered with them automatically The Informacast server with which the intercom is registered can send the audio stream setting up commands to the intercom u Broadcast the intercom receives audio from the Informacast server and plays it via an integrated speaker u Capture the intercom records audio via an internal microphone and sends it to the Informacast server u Listen the intercom receives audio from another Informacast client The intercom supports registration with up to 4 Informacast servers at the same time and setup of up to 6 parallel audio streams f InformaCast Service Enabled
7. u Registration enabled enable intercom registration with the set SIP Registrar If your SIP server requires authentication of terminal equipment enter the following parameters Authentication Use Authentication ID Authentication ID Password Password enter the password for intercom authentication Quick Dial Button Settings All the 2N Helios IP models are equipped with quick dial buttons If you press a quick dial button a call will be set up to the phone number assigned to the respective Phone Book position Select position 1 which corresponds to quick dial button 1 in the Directory Phone Book menu Enable the position in the Position Enabled field and enter the called station phone number into the Phone Number parameter in the User Phone Numbers section v Position Enabled User Pnone Numbers v Number 1 Phone Number Time Profile Helios IP Eye Address Parallel call to following number Number 2 Phone Number Time Profile Helios IP Eye Address Parallel call to following number Number 3 Phone Number Time Profile Helios IP Eye Address Deputy User Deputy 4586 not used KM not used not used ES 4 undefined x qQ You can also use the 2N Helios IP intercom with one or more IP phones without a SIP server Use the Direct SIP Call for outgoing calls and enter the called phone SIP address sip phone_number phone_ip_address instead of the phone number Electric Lock Switching Settings
8. An electric lock can be attached to the 2N Helios IP intercoms and controlled by a code from the intercom numeric keypad or a code from the IP phone keypad during a call Connect the electric lock as instructed in the Installation Manual of your intercom model Y Switch Enabled Output Settings Controlled Output Relay 1 E E Output Type Normal Switch Codes CODE ACCESSIBILITY TIME PROFLE 1 123 gt Keypad DTMF w not used ES 2 1123 O Keypad DTMF not used ES 3 Keypad DTMF ES not used Enable the switch in the Switch Enabled parameter in the Hardware Switches Switch 1 tab set the Controlled Output to the intercom output to which the electric door lock is connected Now set one or more activation codes for the electric door lock switching 3 Model Differences and Function Licensing This manual is valid for all members of the 2N Helios IP family and so some features described herein are only available in selected 2N Helios IP models or need to be activated with a valid licence key This section provides a short list of differences between the models and licences which affect the configuration options If a function is not available in all the models there is a note in the respective subsection and reference to this section The table below includes an overview of properties and functions of all the 2N Helios IP models 2N Helios IP Part No 9155 9137 9151
9. December 2004 on the harmonisation of the laws of Member States relating to electromagnetic compatibility Commission Regulation EC No 1275 2008 of 17 December 2008 implementing Directive 2005 32 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Chemicals Agency amending Directive 1999 45 EC and repealing Council Regulation EEC No 793 93 and Commission Regulation EC No 1488 94 as well as Council Directive 76 769 EEC and Commission Directives 91 155 EEC 93 67 EEC 93 105 EC and 2000 21 EC Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conforme a la norme NMB 003 du Canada FCC NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
10. Switch enabled enable disable the switch globally When disabled the switch cannot be activated by any of the available codes including user switch codes by a call or quick dial button Basic Settings Switch Mode Monostable M Switch On Duration 5 s Time Profile not used M a Switch mode set the monostable bistable mode for the switch The switch is switched off after a timeout in the monostable mode and switched on with the first activation and off with the next activation in the bistable mode u Switch on duration set the switch on time for a monostable switch This value is not applied in the bistable mode u Time profile assign the switch a time profile to enable switch on If the time profile is inactive the switch cannot be activated by a code call or quick dial button i Note u Switch time profiles are available with the Gold or Enhanced Integration licence only Output Settings Controlled Output Relay 1 A Output Type Normal ES u Controlled output assign an electric output to the switch Choose one of the available intercom outputs relay power output extender output If you select None the switch will not control any electric output but can control external equipment via HTTP commands u Output type if you use the 2N Helios IP Security Relay module set the output type to Security In the Security mode the output works in the inverse mode i e remains closed and co
11. a file from your PC via a dialogue window and push Record Press to remove a file Press to replay the sound file locally on your PC sound Upload v R Sound 1 User sound 2 User sound 3 4 User sound 4 User sound 5 User sound 6 f User sound 7 User sound 6 User sound 9 LA 10 User sound 10 2N TELEKOMUNIKACE a s www 2n cz SIZE 8044 B 4720 B OB OB OB OB OB OB OB OB 88 5 4 7 Web Server service S Basic Settings Y Web Interface Language English Y hare Password MII Y Streaming Advanced Settings gt E Mail Automation User Sounds web Server Audio Test You can configure your 2N Helios IP intercom using a standard browser which accesses the integrated web server Use the secured HTTPS protocol for communication between the browser and intercom Having accessed the intercom enter the login name and password The default login name and password are admin a nd 2n respectively We recommend you to change the default password as soon as possible The Web Server function is used by the following intercom functions too JPEG snapshot MJPEG video download refer to Streaming ONVIF protocol for video streaming refer to Streaming HTTP commands for switch control refer to Switches Event HttpTrigger in 2N Helios IP Automation refer to the respective manual Qo oy The unsecured HTTP protocol can be used for these special communication cases List
12. applications that require complex interconnections with third party systems Refer to the 2N Helios IP Automation Configuration Manual for the 2N Helios IP Automation function and configuration details i Note m The Automation function is available with the Gold or Enhanced Integration licence only 5 4 6 User Sounds 2N Helios IP Verso CZ EN Logout Services Sound Mapping Ringing before answering call Default Tone Phone Call Busy Tone Default Tone Call Hangup Signalling Default Tone Streaming Invalid Input Signalling Default Tone E Mail Invalid Position Signalling Default Tone BK EJE ET ERIE Automation Switch Activation Signalling Default Tone User Sounds Sound Upload Web Server NAME SIZE The 2N Helios IP intercoms provide standard signalling of operational statuses by tone sequences refer to the Signalling of Operational Statuses subsection If you find the standard sound signalling inconvenient modify the sounds for the following statuses Ringing before answering call Call busy tone Call hang up Invalid input Invalid Phone Book position Switch activation 0000090 You can either completely mute the above mentioned sounds or replace them with a sound file of your own simply recorded into the intercom The sound file must have the WAV format and use PCM encoding with 8 kHz sampling frequency and 8 16 bit sample resolution and the file size may not exceed 128 kB
13. be liable and responsible for any damage incurred as a result of a use of the product other than that included herein namely undue application and disobedience of the recommendations and warnings in contradiction herewith Any use or connection of the product other than those included herein shall be considered undue and the manufacturer shall not be liable for any consequences arisen as a result of such misconduct Moreover the manufacturer shall not be liable for any damage or destruction of the product incurred as a result of misplacement incompetent installation and or undue operation and use of the product in contradiction herewith The manufacturer assumes no responsibility for any malfunction damage or destruction of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in contradiction herewith or a failure of the product due to a use in contradiction herewith All applicable legal regulations con
14. card and then tap the card to be added on the reader The RFID card will be added if the list in not full and does not include the card yet To remove a card from the list apply the minus card and then tap the card to be removed on the reader The RFID card record will be cancelled and access via this card will be blocked Service cards help you add remove cards to from the list Enter their IDs in the Plus Card ID and Minus Card ID fields in the Service Cards 6 32 characters including 0 9 A F i e hexadecimal number of the length of 24 to 128 bits The number of characters in the card ID can be different in different card types However it holds true that cards of one and the same type have identically long IDs If your external card reader is connected to the intercom via the Wiegand interface the card ID is shortened to 6 or 8 characters for transmission depending on the transmission parameters If you apply a card to the reader you will receive a complete ID which is typically longer 8 chars or more The last 6 or 8 characters however are identical This is useful for comparing card IDs with the intercom database if the IDs to be compared have different lengths they are compared from the end and match has to be found in 6 characters at least If they have identical lengths all the characters are compared This ensures mutual compatibility of the internal and external readers Go to the Directory Access Cards Records menu to id
15. during this timeout Connected VoIP phone 2N Helios IP call This short tone signals successful connection between a VoIP phone and 2N Helios IP 5 Intercom Configuration 2N Helios IP Verso CZ EN Logout 2N Helios IP Verso Intercom Status Intercom Configuration j Status Directory i 0 USER S 1 CARD S SERIAL NUMBER 54 0776 0067 FIRMWARE 2 9 0 18 1 Time Profiles UP TIME Od 1h 37m 45s SIP 1 NOT REGISTERED NUMBER 111 ya Services SIP 2 NOT REGISTERED PHONE E MAIL oy x NUMBER 111 RTSP JPEG ONVIF Warning Default Password in Use Streaming Automation a BELINE gt INTERNAL CAMERA 2 MODULE S Camera System LICENCE GOLD G 729 DHCP TLS MD5 Licence Maintenance Start Screen The start screen is an introductory overview screen displayed upon login to the intercom web interface Use the back arrow in the left hand upper corner of the following web interface pages to return to this screen anytime The screen header includes the intercom name refer to the Display Name parameter in the Services Phone SIP menu Select the web interface language with the CZ and EN buttons Press the Log out button in the right hand upper corner to log out The start screen is also the first menu level and quick navigation click on a tile to selected intercom configuration sections Some tiles also display the state of selected services Configuration Menu The 2N Helios IP configurat
16. enter the user E mail to which information on missed or successful calls can be sent Refer to the E Mail subsection for more details User Pnone Numbers v Number 1 Phone Number 4566 Time Profile not used KM Helios IP Eye Address Parallel call to following number Number 2 Phone Number Time Profile not used Helios IP Eye Address Parallel call to following number Mumber 3 Phone Number Time Profile not used ES Helios IP Eye Address Deputy User Deputy 4 undefined x Q You can assign up to three user phone numbers to each Phone Book position In case the user is inaccessible on one number the following number will be dialled after a ringing timeout Enable the Parallel call to following number to enable dialling multiple numbers simultaneously The phone number validity can also be time profile limited u Phone number enter the phone number of the station to which the call shall be routed Enter the address sip user_idQ domain port for Direct SIP calling e g sip 2000192 168 22 15 or sip nameOyourcompany Enter device device_name for calls to the 2N Helios IP Mobile application Set the device name in the mobile application Enter 1 or 2 behind the phone number to specify which SIP account shall be used for outgoing calls account 1 or 2 u Time profile assign a time profile to each phone number to define the number validity If the profile in inactive the phone number is not used and the followin
17. firmware The intercom will get restarted upon upload and only then the updating process will be complete The process takes about 30 seconds SIP Server Connection Setting Set the following parameters in the Services Phone SIP menu to allow your intercom make calls and be accessible within your VoIP infrastructure Intercom Identity v Display Name Main Entry Phone Number ID 111 Domain 192 168 1 1 u Display name set the name to be displayed as CLIP on the called party s phone in the login window and on the web interface start page u Phone number ID set the intercom phone number or another unique ID composed of characters and digits to identify the intercom uniquely in calls and registration u Domain set the domain name of the service with which the intercom is registered Typically it is equivalent to the SIP Proxy or Registrar address If you do not use a SIP Proxy in your intercom installation enter the intercom IP address If you use a SIP server Proxy Registrar set the addresses for the following network elements SIP Proxy Proxy Address 192 168 1 1 Proxy Pot 5060 SIP Registrar v Registration Enabled Registrar Address 192 168 1 1 Registrar Port 5060 Registration Expires 120 s u Proxy address set the SIP Proxy IP address or domain name u Registrar address set the SIP Registrar IP address or domain name The SIP Proxy and SIP Registrar addresses are usually identical
18. level is not constant use the Adaptive mode to increase the master volume temporarily depending on the ambient noise level Moda Master Volume 12 db 0 dB 150mW Force Safety 1W 12 dB 6 dB 1W Force Safety 10W 12 dB 20 dB 10W 216 dB 72 dB AW 8 dB 6 dB 2W Audio Video Kit 10 dB 10 dB SIP Speaker 10 dB 10 dB List of Parameters Master Volume Master Volume 0 dB Y Master volume set the master volume for the entire system This setting affects the volume of phone calls and all signalling tones Adaptive Volume Adaptive Mode Enabled Maximum Gain 12 dB v Sensitivity Threshold 24 dB v Current Nolse Level 30 dB Current Adaptive Gain 0 dB u Adaptive volume enable the adaptive volume mode in which the speaker volume is adjusted automatically depending on the noise level of the intercom installation site u Maximum gain set the maximum gain to be applied to the master volume in the adaptive mode u Sensitivity threshold set the ambient noise threshold at which adaptive gain is applied u Current noise level display the current ambient noise level u Current adaptive gain display the current adaptive gain of the master volume The value is determined by the difference of the Current noise level and Sensitivity threshold and never exceeds the Maximum gain value Phone Call Volume Ringtone Volume 0 dB 7 Call Progress Tone Volume 0 dB 7 u Ringto
19. of Parameters Basic Settings v Web Interface Language English M Password eeeseeeee P u Device name set the device name to be displayed in the right upper corner of the web interface login window and other applications if available 2N Helios IP Manager 2N Helios IP Network Scanner etc u Web interface language set the default language for administration web server login Use the upper toolbar buttons to change the language temporarily u Password set the intercom access password Press 7 to change the password The 8 character password must include one lower case letter one upper case letter and one digit at least Advanced Settings HTTP Port 80 HTTPS Port 443 HTTPS User Certificate Self Signed M Remote Access Enabled u HTTP port set the web server port for HTTP communication The port setting will not be applied until the intercom gets restarted u HTTPS port set the web server port for HTTPS communication The port setting will not be applied until the intercom gets restarted HTTPS user certificate specify the user certificate and private key for the intercom HTTP server user web browser communication encryption Choose one of the three sets of user certificates and private keys refer to the Certificates subsection or keep the SelfSigned setting in which the certificate automatically generated upon the first intercom power up is used u Remote access enabled enable remote a
20. supports a different bit stream packetisation method MPEG 4 part 2 is a video stream compression standard used mostly in areas other than telecommunications but often supported by IP camera and video surveillance systems In 2N Helios IP the compression level and image quality are comparable with the H 263 standard H 264 is a video stream compression standard Compared to H 263 and MPEG 4 H 264 provides an approximately identical level of video stream quality but a half bit rate This type of compression is sometimes called MPEG 4 part 10 G 711 is one of the most common audio transmission standards in telecommunications It uses the sampling frequency of 8 kHz and data are compressed using logarithmic compression List of Parameters RTSP The 2N Helios IP intercoms integrate an RTSP server which can be configured in this tab The RTSP server allows for audio video streaming You can choose the data transmission method video compression method parameters and other parameters associated with transmission security and quality Enter the following RTSP Uri for connection to the intercom RTSP server rtsp intercom_ip_address Set the video stream video codec type image resolution frame rate and bit rate parameters in the Video section Or use the following RTSP Uri and choose a codec type other than the currently set one a rtsp ip_intercom_address h264_stream b rtsp ip_intercom _address mpeg_stream c r
21. the 1999 5 EC directive For the full wording of the Declaration of Conformity see the CD ROM if enclosed or our website at www 2n Cz FE This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The 2N TELEKOMUNIKACE a s is the holder of the ISO 9001 2009 certificate All development production and distribution processes of the company are managed by this standard and guarantee a high quality technical level and professional aspect of all our products Content 1 Product Overview 0c cece nania i i 4 2 Express Wizard for Basic Settings 6 3 Model Differences and Function Licensing 11 4 Signalling of Operational Statuses 14 5 Intercom Configuration 0 00 eee es 16 SS O reek as ee ek cts est NN 19 SL DISCON so ias fbr Math da wid PE A hn eae ee ae Eee su dene 22 SSMATOWAICE cepa sree oka eae se Eda eae ates Sa eae 34 JA SCINS air a e tino ee 61 LOVE diia AA A e Ai 94 6 Supplementary Information 0ooooooomoooo 111 6 1 TrOUDIESNOOUNG espiar ii ra a e bi aa lid dede 112 6 2 Directives Laws and Regulations llaaaaaa aaa aaa aaa aaa aaa 113 6 3 General Instructions and Cautions 000 cee ee aa iii 115 1 P
22. time with your PC anytime by pressing the Synchronise button Synchronise the intercom internal time with any available SNTP server if your intercom is not equipped with a real time clock i Note u The intercom does not need the current date and time values for its basic function However be sure to set these values when you apply time profiles and display time of listed events Syslog used cards logs downloaded by 2N Helios IP HTTP API etc Practically the intercom real time circuit accuracy is approximately 0 005 which may mean a deviation of 2 minutes per month Therefore we recommend you to synchronise time with the NTP server to achieve the highest accuracy and reliability The intercom sends a query to the NTP server periodically to update its time value List of Parameters Current Time Current Intercom Time Wed 9 Oct 2013 11 32 00 UTC Synchronise with browser Synchronise push the button to synchronise the intercom time value with your PC time value Time Zone Time Zone GMT 01 00 Europe Paris e Time zone set the time zone for the installation site to define time shifts and winter summer time transitions u Time zone rule if the intercom is installed on a site that it not included in the Time zone parameter set the time zone rule manually The rule is applied only if the Time zone parameter is set to Manual NTP Server Use NTP Server NTP Server Address time nist gov
23. to detect an E mail setting problem if any on the intercom or another network element SMTP E Mail Test Enter an E Mail address to which a testing E Mail will be sent Test E Mail Address E Mail E Mail Sending Settings Send E Mail at Missed Outgoing Call v u Send E Mail at set E mail sending upon outgoing phone calls The E Mail is sent when the connection is terminated The following options are available u Any Outgoing call an E mail will be sent upon every outgoing call u Missed Outgoing call an E mail will be sent upon every missed outgoing call Via Automation no E mail messages will be sent upon outgoing calls Automation have to be set up in order to send an E mail i Note u An E mail can always be sent via Automation E Mail Template Sender Default Recipient Message Subject You had a call Message Body lt h1 gt Hello User lt h1 gt lt br gt a lt h2 gt You had a call at DateTimes lt h2 gt lt p gt lt h2 gt The dialed number is DialNumber lt h2 gt lt p gt lt b gt This mail is generated automatically by the S5Heliosld device Do not reply to this please lt b gt Sender enter the sender s E mail Default recipient typically the intercom sends E mail messages to the user addresses included in the Phone Book If the Phone Book E mail parameter is not completed the messages are sent to the address included in this parameter If a u
24. users either according to the first username characters Prefix only oran arbitrary incidence of the selected characters in the username Arbitrary incidence 2N TELEKOMUNIKACE a s www 2n cz 50 5 3 6 Card Reader Main Entry CZ EN Logout A ft Basic Settings FT Card Reader Enabled w Associated Switch Switch 1 4 RFID Interface Microphone Accepted HID Cards 26 bit 110301 Q Camera E Wiegand Interface 4 EN 13 P 3 REY board Interface Mode Output lx Display Message Format 26 bit H10301 Change Facility Code Card Reader Facility Code 0 State Signalling This menu is available in the 2N Helios IP Vario and 2N Helios IP Force models only Configure the 2N Helios IP Verso card reader in the Extenders menu The card reader helps you control access to your building effectively using contactless RFID cards The supported card types depend on the card reader model used The 2N Helios IP Vario and 2N Helios IP Force card readers are equipped with an input output Wiegand interface The interface direction is configurable In the input mode the interface can be used for connection of external card readers fingerprint readers biometric data readers and so on In the output mode the interface helps connect the intercom to the security exchange e g and send IDs of the cards tapped on the internal reader to this exchange List of Parameters Basic Settings C
25. 1 Caution m In case you use the 2N Helios IP Manager for intercom configuration we do not recommend you to modify the time profile settings via the web interface List of Parameters Basic Settings Profile Name Working Hours u Profile name enter a profile name This parameter is optional and helps you find items in the time profile list and select profiles in the switch card and phone number settings more easily This parameter helps you set time profiles within a week period A profile is active when it matches the set intervals Make sure that the real time settings are correct refer to the Date and Time subsection to make this function work properly Profile Time Sheet v Sunday from 08 00 to 18 00 Monday from 08 00 to 18 00 Tuesday w from 08 00 to 18 00 Wednesday from 08 00 to 18 00 Thursday from 08 00 to 18 00 Friday from 00 00 to 00 00 Saturday from 00 00 to 00 00 i Note u Check off a day and set the From To fields to 00 00 to make a time profile active the whole day If the profile activation deactivation code is not defined the profile state is based on the time sheet exclusively If you apply a time profile together with the activation deactivation code the profile will be active only if the time condition is met and the profile is code activated at the same time Profile Manual Activation Profile Activation Code Profile Deactivation Code Profile
26. 2N Helios IP IP Intercom ko RE a bt E R ol AR gt e A crr a E Configuration Manual Firmware 2 9 Version 2 9 www 2n cz The 2N TELEKOMUNIKACE a s is a Czech manufacturer and supplier of telecommunications equipment A A 4 4 A a m f gt gt e e id J en y a gt lt sy a gt 4 D gt 3 SS A Oo e EN E y y y y y The product family developed by 2N TELEKOMUNIKACE a s includes GSM gateways private branch exchanges PBX and door and lift communicators 2N TELEKOMUNIKACE a s has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades At present we export our products into over 120 countries worldwide and have exclusive distributors on all continents TELECOM ATI 2N is a registered trademark of 2N TELEKOMUNIKACE a s Any product and or other names mentioned herein are registered trademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if CE 2N TELEKOMUNIKACE a s hereby declares that the 2N Helios IP product complies with all basic requirements and other relevant provisions of
27. Current State ACTIVE u Profile activation code set the profile activation code 16 characters including digits 0 9 only If the activation code is the only code defined or the activation and deactivation codes are identical then the activation code is used both for profile activation and deactivation u Profile deactivation code set the profile deactivation code 16 characters including digits 0 9 only u Profile current state select the current state of the user 5 2 3 Access Cards ha EN DIA caras Service Cards Phone Book Plus Card ID i l Minus Card ID Time Profiles i C v Access Cards Installed Cards CARD ID TIME PROFILE DESCRIPTION Card 1 not used Each intercom user can be assigned one or more access RFID cards Typically the card ID is included in the Phone Book together with such user data as phone numbers E mail address and so on Or you can define the RFID cards in the Installed Cards list which defines a limited number of unassigned cards reserved for visitors for example You can manage add remove and modify items the list of installed cards manually via the intercom configuration interface The main advantage ofthis list is the option to add remove using the Service plus minus cards without accessing the configuration interface Unlike the Phone Book with its up to 1999 positions the Installed Cards may contain only 20 cards To add a card to the list apply the plus
28. DHCP Option 66 150 Licence Server Address Certificates DHCP Option 66 150 Address lt none gt File Path Auto Provisioning gt The 2N Helios IP intercoms help you update firmware and configuration manually or automatically from a storage on a TFTP HTTP server selected by you according to predefined rules You can configure the TFTP and HTTP server address manually The 2N Helios IP int ercoms support automatic identification of the local DHCP server address Option 66 Firmware Use the Firmware tab to set automatic firmware download from a server defined by you The intercom compares the server file with its current firmware file periodically and if the server file is later automatically updates firmware and gets restarted approx 30 s Hence we recommend you to update when the intercom traffic is very low at night e g 2N Helios IP expects the following files a hipMODEL firmware bin intercom firmware b hipMODEL common xml common configuration for all intercoms of one model c hipMODEL MACADDR xml specific configuration for one intercom MODEL in the filename specifies the intercom model v 2N Helios IP Vario f 2N Helios IP Force sf 2N Helios IP Safety ak 2N Helios IP Audio Kit vk 2N Helios IP Video Kit ve 2N Helios IP Verso MACADDR is the MAC address of the intercom in the 00 00 00 00 00 00 format Find the MAC address on the intercom production plate or
29. DNS server Name a Nos The requested HTTP TFTP server fails to reply SE An unspecified error occurred during file download A The file has not been found on the server Found A The file to be downloaded is corrupted or of a wrong type 5 5 6 Syslog Main Entry CZ EN Logout system w Send Syslog Messages Syslog Settings Network Server Address 192 168 43 108 Date 8 Time l Severity Level Info License Certificates Auto Provisioning Maintenance The 2N Helios IP intercoms allow you to send system messages to the Syslog server including relevant information on the device states and processes for recording analysis and audit It is unncecessary to configure this service for common intercom operation List of Parameters v Send Syslog Messages u Send Syslog messages enable sending of system messages to the Syslog server Make sure that the server address is set correctly Syslog Settings v Server Address 192 168 23 38 Severity Level Info u Server address set the IP MAC address of the server on which the Syslog application is running u Severity level set the severity level of the messages to be sent 5 5 7 Maintenance rl ae Bia 2N Helios IP Verso CZ EN Logout system Configuration Upload Configuration File to Intercom Restore Configuration N f Download Configuration File from Intercom Backup Configuration etwork l Reset Configuration to Default
30. Identity u Device identity username identity for authentication via EAP MD5 and EAP TLS MD5 Authentication MD5 Authentication Enabled Password eeeeeee MD5 authentication enabled enable authentication of network devices via the 802 1x EAP MD5 protocol Do not enable this function if your LAN does not support 802 1x If you do so the intercom will become inaccessible u Password enter the access password for EAP MD5 authentication TLS Authentication TLS Authentication Enabled w Trusted Certificate 1 B User Certificate None u TLS authentication enabled enable authentication of network devices via the 802 1x EAP TLS protocol Do not enable this function if your LAN does not support 802 1x If you do so the intercom will become inaccessible u Trusted certificate specify the set of trusted certificates for verification of the RADIUS server public certificate validity Choose one of three sets of certificates refer to the Certificates subsection If no trusted certificate is included the RADIUS public certificate is not verified u User certificate specify the user certificate and private key for verification of the intercom authorisation to communicate via the 802 1x secured network element port in the LAN Choose one of three sets of user certificates and private keys refer to the Certificates subsection i Pozn mka u This function is available with the Gold or Enhanced Security lice
31. Informacast service enabled enable the Informacast service on your intercom side Nastaveni slu by InformaCast Prikaz Broadcast povolen Prikaz Capture povolen Prikaz Listen povolen lt 8 8 IS Prikaz Reboot povolen Broadcast enabled enable the Broadcast command to set up an audio stream sent from the Informacast server to the intercom Capture enabled enable the Capture command to set up an audio stream sent from the intercom to the Informacast server Listen enabled enable the Listen command to set up an audio stream sent from another Informacast client to the intercom Reboot enabled enable the Reboot command to allow the Informacast server to restart the intercom 9 4 3 ONVIF 2N Helios IP Verso CZ EN Logout ONVIF Settings Discovery Mode Discoverable v User Name admin Password Streaming Logical Inputs Settings gt E Mail Scopes Automation onvif www onvif org Profile C List of Parameters The 2N Helios IP intercoms are ONVIF compatible and fully implement the ONVIF Profile S ONVIF Settings Discovery Mode Discoverable v User Name admin Password u Discovery mode enable the WS Discovery function which allows the other ONVIF clients to search a compatible device in the LAN Set the parameter to Discoverable to use your intercom as an ONVIF compatible device u User name set the user name for access to ONVIF u Password set the password for ac
32. O Main Unit 54 077 7 0023 Output 1 Maximum Power 5W ES l Custom Configuration u Output 1 maximum power set the maximum load to be connected to the power output available on the basic unit When the output is active the consumption of the other modules backlight level etc can be adjusted automatically in order that the maximum allowed consumption of the intercom cannot be exceeded Button Module Configuration 3 Buttons 54 0 69 0005 Button Functions NEO Quick Dial Buttons 2 6 z I LI EEE I Custom Configuration u Button function assign Phone Book positions to the buttons Keypad Module Configuration 2 Keypad 54 0770 0014 Custom Configuration u No parameters are available to the public at present Infopanel Module Configuration 1 Info Panel 54 0771 0008 Custom Configuration No parameters are available to the public at present Card Reader Module Configuration 4 Card Reader 54 0771 0009 Associated Switch Switch 1 ES Forward to Wiegand Output 1e Group 1 M Custom Configuration u Associated switch set the number of the switch to be activated by tapping of a valid RFID card The set value is not applied when a valid user card is tapped on the reader while the double authentication mode is enabled In this case a numeric switch activating code is required to identify the switch to be activated u Forward to Wiegand output se
33. State Reset Configuration Date amp Time Licence system Firmware Version 2 5 0 12 2 Certificates Bootloader Version 0 0 0 Auto Provisioning software Build Type dev Upgrade Intercom Firmware Upgrade Firmware Restart Intercom Restart Intercom Use this menu to maintain your intercom configuration and firmware You can back up and reset all parameters update firmware and or reset default settings here u Back up configuration back up the complete current configuration of your intercom Press the button to download the configuration file to your PC 1 Caution u Treat the file cautiously as the intercom configuration may include delicate information such as user phone numbers and access codes Reset configuration reset configuration from the preceding backup Press the button to display a dialogue window for you to select and upload the configuration file to the intercom You can also choose before uploading whether the network parameters and SIP exchange connection settings from the configuration file shall be applied Default state reset default values for all of the intercom parameters except for the network settings Use the respective jumper or push Reset to reset all the intercom parameters refer to the Installation Manual of your intercom 1 Caution u The default state reset deletes the licence key if any Hence we recommend you to copy it to another storage for later use Upgrade firmwar
34. The maximum file playing time is limited to approximately 16 seconds for 8 bit and 8 seconds for 16 bit resolution You can also play the recorded files via Automation using the Action PlayUserSound and optionally with the aid of the intercom speaker and or directly into the phone call List of Parameters Sound Mapping Ringing before answering call Default Tone Call Busy Tone Default Tone Call Hangup Signalling Default Tone Invalid Input Signalling Default Tone Invalid Position Signalling Default Tone 41 Ed E Ed BI Switch Activation Signalling Default Tone u Ringing before answering call set the sound to be played before answering an incoming call intercom ring tone Call busy tone set the sound to be played when the called user is busy u Call hang up signalling set the sound to be played upon the call end u Invalid input signalling set the sound to be played when an invalid code in entered switch user profile activation Invalid position signalling set the sound to be played when a quick dial button is pressed but the corresponding Phone Book position is not programmed u Switch activation signalling set the sound to be generated when a switch is activated Specify signalling details for each switch refer to the Switches subsection You can record up to 10 user sound files into the intercom and assign names to them for convenience Press 7 to record a sound file to the intercom Select
35. address can be found in the DHCP server status according to the MAC address given on the production plate or will be communicated to you by the intercom voice function refer to the Installation Manual of your intercom model If there is no DHCP server in your LAN use the intercom buttons to set the static IP address mode refer to the Installation Manual of your intercom model Your intercom address will then be 192 168 1 100 Use it for the first login and then change it if necessary Now enter the intercom IP address into your favourite browser We recommend you to use the latest Chrome Firefox or Internet Explorer 9 versions as 2N Helios IP is not fully compatible with earlier browser versions Use the name admin and password 2n i e default reset password for your first login to the configuration interface We recommend you to change the default password upon your first login refer to the Password parameter in the Services Web Server menu Remember the password well or put it down just in case Because if you forget the password you will have to reset the intercom to default values refer to the Installation Manual of your intercom model and lose all your current configuration changes Firmware Update We also recommend you to update your intercom firmware upon the first login to the intercom Refer to www 2n cz for the latest firmware version Press the Update Firmware button in the System Maintenance menu to upload
36. alue higher than 20 s u Call time limit set the call duration limit after which the call is automatically terminated The intercom signals termination with a beep 10 s before the call end Enter any DTMF character into the call on your IP phone e g to extend the call time The limit is valid for both outgoing and incoming calls u Dial cycles limit set the maximum count of user deputy dial cycles if the user dialled by the Phone Book position number is inaccessible The function helps you avoid deadlock if the User Deputy is set to the same value in the Phone Book Audio Preferred Audio Codecs Codec1 PCMU Codec PCMA Codec 3 None Codec4 None E E E E u Codec 1 4 set the order of audio codecs for call setup G 711 PCMA or PCMU L16 or G 729 The order defines the codec priority i e the first codec has the highest priority Codec G 729 is available in selected intercoms only with a valid licence G 729 The tab below helps you define how DTMF characters shall be sent from the intercom Check the DTMF receiving options and settings of the opponent to make the function work properly DTMF Sending v Sending Mode Do not Send A In Band Audio RTP RFC 2833 W SIP INFO RFC 2976 u Sending mode define whether it will be possible to send DTMF during a call by pressing O through 9 and on the intercom numeric keypad Set the sending mode for incoming outgoing all calls u In Band Audio ena
37. an office and routing calls either to a pre defined phone number porter s lodge e g or user mobile phones Refer to the Profile subsection for the deactivation code settings Call prolongation confirmation signalling Calls are time limited in 2N Helios IP for security reasons protection against blocking Refer to the Miscellaneous subsection for details Internal application launched The internal application is launched upon 2N Helios IP power up or restart A successful launch is signalled by this tone combination Connected to LAN IP address received 2N Helios IP logs in upon the internal application launch A successful LAN login is signalled by this tone combination Disconnected from LAN IP address lost This tone signals UTP cable disconnection from 2N Helios IP Disconnection is signalled by this tone combination Invalid telephone number or invalid switch activation code 2N Helios IP allows the user to dial an extension number directly using the keypad or enter the door unlocking code An invalid code is signalled by this tone sequence Default reset of network parameters Upon power up a 30 s timeout is set for the default reset code entering Refer to the Device Configuration subsection in the 2N Helios IP Installation Manual for details Call end signalling 2N Helios IP enables the user to set a call end timeout to avoid call blocking Press a key on your VoIP phone to extend the call time
38. ard Reader Enabled 447 Associated Switch Switch 1 u Card reader enabled enable the card reader function If disabled the card reader ignores all applied cards If the card is disabled and the Wiegand interface is OUT all codes of the used cards are resent to the Wiegand interface u Associated switch select a switch to be activated whenever a valid card is applied The set value is not applied when a valid user card is tapped on the reader while the double authentication mode is enabled In this case a numeric switch activating code is required to identify the switch to be activated RFID Interface Accepted HID Cards 26 bit H10301 B Accepted HID cards set the type of HID Prox cards to be accepted by the card reader The card reader supports just one card type at an instant This setting is not applied if you do not use the HID Prox cards Wiegand Interface Interface Mode Output Message Format 26 bit H10301 Change Facility Code u Interface mode enable the Wiegand function and set Wiegand IN OUT The IDs of the cards tapped on the internal card reader are always resent to Wiegand OUT u Message format set the sent received message format 26 bit 32 bit 37 bit or RAW u Change facility code set the mode in which the first 8 bits of the 24 card ID resent to the Wiegand interface are replaced with the value included in the Facility code Facility code value is entered in the decadic numb
39. ast Time Licence The Licence tab displays the list of licensed functions of the intercom including their current availability on the basis of a valid licence key entered in the System Licence menu Licensed Features Automatic Updates RTSP Server G 729 Codec Advanced Switch Settings User Sounds Switch Control by HTTP SMTP Service 802 1x Authentication Automation Audio Test SIPS Protocol Camera PTZ Functions InformaCast Service YES YES YES YES YES YES YES YES YES YES YES YES YES 5 2 Directory Here is what you can find in this subsection 5 2 1 Phone Book m 5 2 2 Time Profiles m 5 2 3 Access Cards 5 2 1 Phone Book IICA w Position Enabled Phone Book User Basic Information Time Profiles Name John Doe Access Cards E Mail doe company com User Phone Numbers Number 1 The Phone Book is one of the crucial parts of the intercom configuration It contains user information relevant for such intercom functions as quick dialling RFID card code door unlocking missed call e mails and so on The Phone Book is arranged as a table with up to 1999 positions depending on the particular 2N9 Helios IP model typically each user is assigned just one position The Phone Book includes information on the users that are accessible by quick dialling and users that are only allowed to enter the facility with their RFID cards As the user Phone Book position substan
40. aturation set the camera image colour saturation u Flickering reduction set reduction of image flickering caused by artificial light sources fluorescent lamps e g Select your network frequency or keep the Auto setting u Automatic framerate decreasing enable automatic frame rate decreasing under worsened illumination conditions to improve image quality by lowering the frame rate u Image trimming the 2N Helios IP Force camera view angle allows you to scan the largest area possible Use this parameter to enable automatic camera image trimming to eliminate the sometimes annoying view of the intercom frame Disable this function to get the maximum possible view angle The parameter is available in the 2N Helios IP Force models only u Day Night mode set the camera day night mode The options are automatic controlled by the ambient light level or permanently day or night mode u Current mode display the currently selected camera mode day night in the day mode the camera uses an IR suppressing filter and infrared illumination is disabled In the night mode the IR suppressing filter is disabled and infrared illumination is on u IR LED brightness level set the infrared LED brightness level in the range of 0 100 in several steps Infrared illumination is automatically activated if the intercom detects lack of ambient light and the camera image is used The IR LED brightness level settings are only available in
41. ble classic DTMF dual tone sending in the audio band u RTP RFC 2833 enable DTMF sending via the RTP according to RFC 2833 u SIP INFO RFC 2976 enable DIMF sending via SIP INFO messages according to RFC 2976 The tab below helps you define how DTMF characters shall be received from the intercom Check the DTMF receiving options and settings of the opponent to make the function work properly DTMF Receiving In Band Audio w RTP RFC 2833 SIP INFO RFC 2976 w u In Band Audio enable classic DTMF dual tone receiving in the audio band u RTP RFC 2833 enable DTMF receiving via the RTP according to RFC 2833 u SIP INFO RFC 2976 enable DTMF receiving via SIP INFO messages according to RFC 2976 Transmission Quality Settings QoS DSCP Value 0 Jitter Compensation 100ms M u QoS DSCP value set the audio RTP packet priority in the network The set value is sent in the TOS Type of Service field in the IP packet header u Jitter compensation set the buffer capacity for jitter compensation in audio packet transmissions A higher capacity improves the transmission resistance at the cost of a greater sound delay Video Preferred Video Codecs v Codec 1 H 264 Codec H 263 Codec3 H 263 E Ee E E Codec4 None u Codec 1 4 set the order of video codecs for call setup H 264 H 263 or H 263 The order defines the codec priority i e the first codec has the highest priorit
42. ccess to the intercom web server from off LAN IP addresses User Localization FILE SIZE Original Language 122 kB KA User Language N A x ER u Original language download the original file containing all the user interface texts in English The file format is XML see below u User language record load and remove if necessary a user file containing your own user interface text translations lt xml version 1 0 encoding UTF 8 gt lt strings language English languageshort EN gt lt Global enums gt lt s id enum error 1 gt Invalid value lt s gt lt s id enum bool yesno 0 gt NO lt s gt lt s id enum bool yesno 1 gt YES lt s gt lt s id enum bool user state 0 gt ACTIVE lt s gt lt s id enum bool user state 1 gt INACTIVE lt s gt lt s id enum bool profile state O gt ACTIVE lt s gt lt s id enum bool profile _state 1 gt INACTIVE lt s gt lt strings gt While translating modify the value of lt s gt elements only Do not modify the id values The language name specified by the language attribute of the lt strings gt element will be available in the selections of the Web interface language parameter The abbreviation of the language name specified by the languageshort attribute of the lt strings gt element will be included in the language list in the right hand upper corner of the window and will be used for a quick language switching 5 4 8 Audio Test Main Entry CZ EN L
43. ce enabled enable disable sending E mails from the intercom SMTP Server Settings Server Address 192 166 1 10 Server Port 25 u Server address set the SMTP server address to which E mails shall be sent u Server port specify the SMTP server port Modify the value only if the SMTP server setting is substandard The typical SMTP port value is 25 SMTP Server Login Username Password User Certificate Self Signed B u Username enter a valid username for login if the SMTP server requires authentication or leave the field empty if not u Password enter the SMTP server login password u User certificate specify the user certificate and private key for the intercom SMTP server communication encryption Choose one of the three sets of user certificates and private keys refer to the Certificates subs or keep the Self Signed setting in which the certificate automatically generated upon the first intercom power up is used Advanced Settings v Deliver In 20 minutes B u Deliver in set the time limit for delivering an E mail to an inaccessible SMTP server Apply amp Test Click Apply amp Test to send a testing E mail to the defined address with the aim to test the functionality of the current E mail sending setting Complete the E mail destination address in the dialogue window displayed after the click The current E mail sending state is continuously displayed in the dialogue window for you
44. cerning the product installation and use as well as provisions of technical standards on electric installations have to be obeyed The manufacturer shall not be liable and responsible for damage or destruction of the product or damage incurred by the consumer in case the product is used and handled contrary to the said regulations and provisions The consumer shall at its own expense obtain software protection of the product The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software The consumer shall without delay change the access password for the product after installation The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff Electric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without req
45. cess to ONVIF i Note u Check the following RTSP and JPEG functions for enable to make the ONVIF function work properly to gain full compatibility with the third party equipment a RTSP Server enabled on the RTSP tab b Video stream enabled on the RTSP tab c UDP unicast enabled on the RTSP tab d Snapshot download enabled on the JPEG tab i Note Preset authorisation for ONVIF Username admin m Password 2n 5 4 4 E Mail 2N Helios IP Verso CZ EN Logout SMTP SMTP Email Service Enabled Phone SMTP Server Settings Streaming Server Address Onvif Server Port 25 SMTP Server Login Automation Username To inform the intercom users on all missed and or successfully completed calls configure 2N Helios IP to send an E mail after every call to the called user You can compile the E mail subject and message text of your own If your intercom is equipped with a camera you can automatically attach one or more snapshots taken during the call or ringing The intercom sends E mails to all the users whose valid E mail addresses are included in the Phone Book If the E Mail parameter in the Phone Book is empty E mails are sent to the default E mail address You can also send E mails via Automation using the Action SendEmail action i Note u The E mail function is available with the Gold or Enhanced Integration licence only List of Parameters SMTP w SMTP Service Enabled u SMTP servi
46. compression level set the JPEG compression level 1 99 The recommended value is 85 The parameter affects the image size and quality SNOM Phone Support JPEG Video Activated by Call JPEG Video Frame Rate fps w Some IP phones SNOM 820 570 do not support video calls but are able to download and display JGEG snapshots from the predefined IP address during a call The 2N Helios IP intercoms do support this function set the parameters in this tab JPEG video activated by call enable camera snapshot downloading by Snom 820 870 phones during a call u JPEG video frame rate set the frame rate or time periods for camera Snapshot downloading by Snom 820 570 phones Multicast The 2N Helios IP intercoms allow you to stream audio signals from the microphone or another intercom audio input via RTP packets sent to the multicast address and receive audio streams in the same format and play them via the integrated speaker or another intercom audio output The audio stream is encoded by G 711 u law Multicast Audio Receiving v Multicast Receiver Enabled Receive Address Receive Port 22222 Volume 0 dB w u Multicast receiver enabled enable receiving of RTP packets on the selected multicast address and port The audio stream received is played during an active call too and the sounds from the two sources get mixed u Receive address set the multicast IP address to receive multicast RTP packets u Receive port
47. cryption Each certificate requiring service can be assigned one of the three certificate sets available refer to the Web Server E Mail and Streaming subsections The certificates can be shared by the services 2N Helios IP accepts the DER ASN1 and PEM certificate formats Upon the first power up the intercom automatically generates the Self Signed certificate and private key for the Web Server and E Mail without forcing you to load a certificate and private key of your own i Note If you use the Self Signed certificate for encryption of the intercom web server browser communication the communication is secure but the browser will warn you that it is unable to verify the intercom certificate validity Refer to the tables below for the current list of trusted and user certificates Trusted Certificates CA IDENTITY 1 O 2N telecommunications OU dev emailAddress murar 2n cz L Praque ST Prague 2 3 User Certificates CA IDENTITY ISSUER 1 C CZ ST Prague O 2N telecommunications OU dev CN clienteap cz O 2N telecon 2 3 Press to load a certificate saved on your PC Select the certificate or private key file in the dialogue window and push Load Press to remove a certificate from the intercom 5 5 5 Auto Provisioning pa 2N Helios IP Verso CZ EN Logout Firmware Configuration v Firmware Update Enabled Network Server Settings Date amp Time Address Retrieval Mode
48. d gt QuickDial 4 gt You can assign one function to each matrix position numeric keypad keys O through 9 or one of the quick dial buttons 1 16 9 3 9 Display Main Entry CZ EN Logout OEI M Y Display Enabled Display Settings v Switches Ads Screen Activation Timeout 600 s Speaker Quick Dial Screen Activation Timeout 20 s Phone Book Search Mode Prefix only Microphone Camera Keyboard Display Card Reader Some 2N Helios IP Vario models are equipped with a colour display Configure the display exclusively via the 2N Helios IP Manager In this menu you can only switch the display on off and set a few parameters List of Parameters Display Enabled u Display enabled enable disable the display function Display Settings Ads Screen Activation Timeout 600 s Quick Dial Screen Activation Timeout 20 s Phone Book Search Mode Prefix only y u Ad screen activation timeout set the maximum idle time i e time during which the user does not control the device using the buttons or numeric keypad after which the advertisement displaying mode is switched on automatically u Quick dial screen activation timeout set the maximum idle time i e time during which the user does not control the device using the buttons or numeric keypad after which the Phone Book is switched into the nametag displaying mode u Phone Book search mode set the Phone Book searching mode You can search
49. des already defined in the intercom configuration the __ mark will appear at the colliding codes Code set a private user switch activation code up to 16 characters including digits 0 9 only u Time profile assign a time profile to the switch code to define the code validity If the time profile is inactive the switch will not be activated by the code User Cards Card ID Time Profile not used 7 Double Authentication Each of the intercom users can be assigned one access RFID card Refer to the Access Cards subsection for details Card ID set the user access card ID 6 32 characters including 0 9 A F Each user can be assigned just one access card When a valid card is tapped on the reader the switch associated with the card reader gets activated If the double authentication mode is enabled the switch can only be activated using both a card and numeric code u Time profile assign a time profile to the user access card to define the card validity If the time profile is inactive the user access card will be detected as invalid u Double authentication set card numeric code authentication for a user apply a valid user card and then enter one of the switch activating codes within ten seconds after tapping to activate the switch in this mode 5 2 2 Time Profiles Main Entry CZ EN Logout DEGOLAR M 1 2 45 6 7 8 9 w gt Basic Settings Profile Name Working Hours Phone Book Time Pro
50. ds is completed any IP address can be used for login Transmission Quality Settings QoS DSCP Value 0 UDP Unicast Enabled u QoS DSCP value set the audio video RTP packet priority in the network The set value is sent in the TOS Type of Service field in the IP packet header u UDP unicast enabled enable audio video stream sending via the RTP UDP If this mode is off the audio video stream data are sent via the RTP RTSP only u Maximum video packet size set the maximum size of the video packets to be sent via the RTP UDP JPEG Here configure the simplest way of video streaming JPEG HTTP and MJPEG HTTP Send the following GET address query to download images from the intercom u http intercom_ip_address enu cameraWxH jpg or for MJPEG HTTP Server Push u http intercom_ip_address enu cameraWxH jpg fps N where W and H specify image resolution supported resolutions 160x120 320x240 640x480 176x144 322x272 352x288 1280x960 for 1MPix camera equipped models only and N gives the count of snapshots per second 1 through 10 i Note u The HTTP Server Push method with the multipart x mixed replace contents is not supported by all internet browsers Test the function in the Firefox browser for example JPEG Snapshots Download Snapshot Download Enabled JPEG Compression Level 95 M u Snapshot download enabled enable download of JPEG snapshots from any IP address without authentication u JPEG
51. e upgrade your intercom firmware Press the button to display a dialogue window for you to select and upload the firmware file to the intercom The intercom will automatically get restarted and new FW will then be available The whole upgrading process takes less than one minute Refer to www 2n cz for the latest FW version for your intercom FW upgrade does not affect configuration as the intercom checks the FW file to prevent upload of a wrong or corrupted file Restart intercom restart the intercom The process takes about 30 s When the intercom has obtained the IP address upon restart the login window will get displayed automatically 6 Supplementary Information Zde je prehled toho co v kapitole naleznete 6 1 Troubleshooting 6 2 Directives Laws and Regulations 6 E E 6 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz 6 2 Directives Laws and Regulations Europe 2N Helios IP conforms to the following directives and regulations Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC of the European Parliament and of the Council of 12 December 2006 on the harmonisation of the laws of Member States relating to electrical equipment designed for use within certain voltage limits Directive 2004 108 EC of the Council of 15
52. e and efficient control of such intercom peripherals as electric door locks lighting additional ringing signalling and so on 2N Helios IP allo ws you to configure up to 4 depending on model types independent all purpose switches A switch can be activated u by entering the valid code via the intercom numeric keypad or receiving a DTMF sequence during a call by tapping a valid RFID card on the reader with a predefined delay after another switch activation by an incoming or outgoing call 1 by pressing a quick dial button 1 by receiving the HTTP command from another LAN device 1 via Automation using the Action ActivateSwitch action Switch activation can be blocked by an appropriately selected time profile if necessary If a switch is active you can activate any logical output of the intercom relay power output activate the output to which the 2N Helios IP Security Relay module is connected send an HTTP command to another device The switch can work in the monostable or bistable mode The switch is switched off after a timeout in the monostable mode and switched on with the first activation and off with the next activation in the bistable mode The switch signals its state u by a programmable beep or a predefined user sound u bya LED indicator if available in the intercom model u by an open door icon on the display if available in the intercom model List of Parameters Y Switch Enabled u
53. e numeric keypad the caller dials the position number and pushes the key Enable this using the Dial Users by Phonebook Position parameter in the menu Hardware Keyboard Basic Settings If you decide to use this user calling method you are advised to place a clear list of user names and Phone Book positions including brief instructions near the intercom You can also combine quick button dialling and numeric keypad dialling In this case reserve the Phone Book beginning positions for the quick dial buttons and complete the higher positions from position 100 up e g with data on the users to be included in the public user list Then select the users to be accessible by quick dialling and copy their phone numbers to the lower Phone Book positions corresponding to the quick dial buttons Refer to the Directory Phone Book menu for the Phone Book settings Use the navigation panel for selecting the Phone Book positions easily and arrows for scrolling pages Or you can enter the position number and push to move to the position quickly If you know the user s name push to find its position List of Parameters w Position Enabled u Position enabled enable calling to this Phone Book position User Basic Information Name John Doe E Mail doe company com u Name enter the user name for the selected Phone Book position This parameter is optional and helps you find items in the Phone Book more easily u E mail
54. ence of 6 32 characters including 0 9 A F Installed Cards v CARD ID TIME PROFILE DESCRIPTION Card1 423456 not used M Card 2 456785 not used M Card3 7954564 not used M Card 4 not used M u Card ID enter the access card ID a sequence of 6 32 characters including 0 9 A F u Time profile assign a time profile to the user access card to define the card validity If the time profile is inactive the user access card will be detected as invalid u Description enter such information as the card owner name and similar The description gets displayed in the Records menu whenever the card is applied and helps you find the card list items more easily without affecting the intercom function Records The Records tab displays the last 10 records on applied cards Each record includes the card tapping time card ID and type and description details validity card owner etc Access Log TIME CARD ID CARD TYPE DESCRIPTION 10 5 3 Hardware Here is what you can find in this section 5 3 1 Switches 5 3 2 Audio 5 3 3 Camera 5 3 4 Keyboard 5 3 5 Display 5 3 6 Card Reader 5 3 7 Digital Inputs 5 3 8 Extenders 5 3 1 Switches Main Entry CZ EN Logout Hardware amp Y Switch Enabled Switches Basic Settings Y Speaker a Switch Mode Monostable gt Microphone Switch On Duration 5 s Camera Time Profile not used y Keyboard Output Settings v Switches provide a very flexibl
55. entify whether the card was tapped on the internal or external reader All cards applied via the reader or the Wiegand interface are recorded Refer to the Directory Access Cards Records menu for the last 10 cards including the card ID type card tapping time and other information if necessary With small systems you can make a trick to enter card IDs tap the card on the intercom reader and find it in the Records Double click to select the card ID and push CTRL C Now that you have the card ID in your box you can insert it with CTRL V in any intercom setting field Having been read the card ID is compared with the intercom card database If the card ID matches any of the cards in the database the appropriate action will be executed switch activation door unlocking etc To change the switch number to be activated use the Associated Switch parameter in the Hardware Card Reader m enu 2N Helios IP Vario Force Safety models or the Associated Switch parame ter in the Hardware Modules menu of the card reader module 2N Helios IP Verso model Refer to the Directory Access Cards menu for the access card settings List of Parameters Cards Service Cards v Plus Card ID Minus Card ID u Plus card ID enter the service card ID for adding cards to the Installed cards a sequence of 6 32 characters including 0 9 A F u Minus card ID enter the service card ID for removing cards from the Installed cards a sequ
56. er defined above is used for authentication u Authentication ID enter the alternative ID for authentication u Password enter the password for authentication The parameter is applied on if your PBX requires authentication SIP Proxy Proxy Address Proxy Port 192 168 1 1 3060 u Proxy address set the SIP Proxy IP address or domain name u Proxy port set the SIP Proxy port typically 5060 SIP Registrar v Registration Enabled Registrar Address Registrar Port Registration Expires 192 168 1 1 2060 120 s Registration enabled enable intercom registration with the set SIP Registrar Registrar address set the SIP Registrar IP address or domain name Registrar port set the SIP Registrar port typically 5060 Registration expires define the registration expiry which affects the network and SIP Registrar load by periodically sent registration requirements The SIP Registrar can modify the expiry limit without letting you know Advanced Settings SIP Transport Protocol Trusted Certificate User Certificate Local SIP Port PRACK Enabled send Keep Alive Packets IP Address Filter Enabled Qos DSCP Value Starting RTP Port RTP Timeout ULP v None T None T u SIP transport protocol set the SIP communication protocol UDP default TCP or TLS u Trusted certificate specify one of the three sets of certificates issued by certification authorities to verify the SIP ser
57. er format allowed value is O 255 The parameter is applied only if the Wiegand is OUT u Facility code enter the facility code for card ID resending to Wiegand 9 3 7 Digital Inputs 2N Helios IP Verso CZ EN Logout Q Hardware gt Secured State Control Assigned Input None v Switches Input Mode Inverted Audio Camera Keyboard Digital Inputs In this configuration section set the parameters associated with digital inputs and their interconnections with other intercom functions The digital inputs are available in selected intercom models or where appropriate equipment is installed Vario Force model card readers e g List of Parameters Secured State Control Assigned Input None y Input Mode Inverted v u Assigned input define one or none of the logical inputs for secured state detection The secured state is then signalled by a LED on the intercom whose location may vary in different intercom types u Input mode set the active input mode polarity i Pozn mka u Secured state signalling is typically used with a security PBX connected to one of the intercom digital inputs The wire leading from the PBX is connected to the intercom directly or via an extending module The secured state LED location is variable depending on the intercom type The 2N Helios IP Vario 91371 U intercoms are equipped with a red LED indicator located in the middle of the backlit name tags
58. evel of nametags buttons and brightness of signalling LEDs You can set backlight brightness for the day and night The intercom automatically chooses the appropriate backlight level from a predefined range of values according to the ambient light intensity If the Brightness during day and Brightness during night are set to one and the same value the ambient light level is ignored Backlight Brightness Control Brightness during Day 50 v Brightness during Night 25 v Current Brightness 50 Signalling LEDs Brightness Control Brightness during Day 50 v Brightness during Night 25 v Current Brightness 50 Brightness during day set the LED brightness percentage value for the day mode Brightness during night set the LED brightness percentage value for the night mode Current brightness display the current LED brightness value automatically selected according to the ambient daylight level Poznamka u The brightness parameters affect the function power consumption and general appearance of your device A high nametag and button backlight value may if the ambient light level is low dazzle the persons standing in front of the intercom and in general increase the power consumption of the device A low LED brightness value on the other hand may if the intercom is placed in direct sun result in a lower LED on off contrast and potential LED state identification problems Basic Unit Module Configuration
59. files Profile Time Sheet Access Cards Sunday v from 08 00 to 17 00 Monday w from 08 00 to 17 00 Tuesday W from 08 00 to 17 00 Wednesday w from 08 00 to 17 00 Such intercom functions as outgoing calls and RFID card numeric code access for example can be time limited by being assigned a time profile By assigning a time profile you can block all calls to a selected user beyond the set time interval block calls to selected phone numbers beyond the set time interval block RFID access for a user beyond the set time interval block numeric code access for a user beyond the set time interval block switch activation beyond the set time interval Assign a time profile according to a week time sheet to define availability of the selected function Just set from to or days in the week on which the function shall be available 2N Helios IP helps you create up to 20 time profiles depending on the 2N Helios IP model that can be assigned to the function refer to the Phone Book Access Cards and Switches settings The time profiles are defined not only using the week time sheet but also manually with the aid of special activation deactivation codes that you can assign to them after arriving in before leaving your office for example Enter the activation deactivation codes using the numeric keypad of your intercom or phone during the intercom call Refer to the Directory Time Profiles menu for the time profile settings
60. for example During an outgoing call the switch is activated after SIP message 180 Ringing is received The called party confirms ringing by this message The switch is active during the whole call in the bistable mode and activated by the call beginning and deactivated after the predefined switch on duration in the monostable mode u Activation by quick dial button assign a quick dial button to the switch The switch is activated whenever the button is pressed State Signalling Sound Signalling Long beep Y Display Info Door opened 7 u Sound signalling set the sound signalling type for switch activation Choose the Short beep Long beep during the whole activation or a User sound refer to the User Sounds subsection u Display info enable disable signalling of an activated switch on the display Synchronisation Synchronise with not used a Synchronise with set switch synchronisation to enable automatic switch activation after another switch activation with a predefined delay Define the delay in the Synchronisation delay parameter u Synchronisation delay set the time interval between synchronised activations of two switches The parameter will not be applied if the Synchronise function is disabled HTTP Commands Switch On Command Switch Off Command i Note u The HTTP command sending is available with the Gold or Enhanced Integration licence only Command sent upon activation set
61. g phone number is dialled if defined Helios IP Eye address set the address of the PC to be sent a special UDP message on each active user phone number call With the aid of this message the 2N Helios Eye application displays the camera image screen for those users who are not provided with a display equipped videophone Enter the address as follows ip _address port1 port2 The porti and port2 parameters are optional and are used in case there is Network Address Translation NAT between the PC and intercom and the addresses have to comply with the router or another NAT executing device The porti default value 8003 parameter defines the destination port for the UDP messages sent to 2N Helios IP Eye The port2 default value 80 parameter defines the destination port for the 2N Helios IP Eye intercom HTTP communication i Note u The Helios IP Eye Address function is available in selected 2N Helios IP models only refer to the model and licence overview u Parallel call to following number enable group calling i e calling to more phone numbers at the same time You can call the first two numbers the last two numbers or all of the three user numbers in parallel Answering one call automatically terminates the other calls u User deputy select a user to which the user calls will be routed in the event of inaccessibility Enter Phone Book position number or use search button The deputy setting is app
62. gnal level and type of external microphone installation The wide gain range 0 to 39dB for a microphone input and 6dB to 24dB for a line input should be sufficient for most installations Set a value to ensure good audibility and eliminate excessive acoustic feedback at high loudspeaker volumes with subsequent signal saturation on the microphone line input and thus acoustic echo cancellation AEC deterioration 5 3 3 Camera 2N Helios IP Verso CZ EN Logout Video Source Default Video Source Internal Camera Y Switches PTZ Control Enabled Speaker Internal Camera Microphone Brightness Level 6 v i 100 Camera Colour Saturation 0 Flickering Reduction Auto v Keyboard Day Night Mode Auto v Extenders Current Mode Day This menu is only available in the 2N Helios IP models that are equipped with an internal camera or can be connected to an external camera The camera signal can be streamed directly into the call via a videophone sent by E mail streamed via ONVIF RTSP to another device a video surveillance device e g or simply HTTP downloaded from the intercom in the JPEG format The following video signal sources can be used u an internal integrated camera or external analogue camera 2N Helios IP Video Kit only u a standard external IP camera supporting RTSP stream with codecs MJPEG 640x480 max resolution or H 264 640x480 Base Line Profile max resolution The recommended framerate is 15 frames per second
63. in either case Higher frame rates may result in undesired effects less smooth playing The Camera menu helps you set such camera parameters as brightness colour saturation and external IP camera login data if necessary Refer to the Services Phone Services Streaming and Services E Mail menus for the video call streaming parameters List of Parameters Video Source Default Video Source Internal Camera PTZ Control Enabled u Default video source set the default video signal source Choose Internal camera or an analogue camera connected to the intercom or External IP camera PTZ control enabled enable the PTZ Pan Tilt Zoom function to control the camera display area during the call via DTMF for 2N Helios IP Verso only from your IP phone numeric keypad Click the key to enable disable the PTZ mode The meanings of the IP phone keys in the PTZ mode are as follows eo EnablefdisablePTZ Zor i Bo zoomout 20 Movecroppeddisplayup____________ 4 Move cropped display to the left _________ 6 Move cropped display to the right Bo Move croppeddisplaydown So Return to initial state ___________________ Internal Camera Brightness Level 6 7 Colour Saturation 100 7 Flickering Reduction Auto 7 Day Night Mode Auto 7 Current Mode Day IR LED Brightness Level 50 7 Current IR LED Brightness Level 0 u Brightness level set the camera image brightness level u Colour s
64. in the Intercom Status tab via the web interface nD o 0 W Example 2N Helios IP Vario with MAC address 00 87 12 AA 00 11 downloads the following files from the TFTP server u hipv firmware bin u hipv common xml u hipv 00 87 12 aa 00 11 xml Configuration Use the Configuration tab to set automatic configuration download from the server defined by you The intercom periodically downloads a file from the server and gets reconfigured without getting restarted i Note u A few seconds interruption of the display function occurs in the display equipped 2N Helios IP Vario models during reconfiguration Therefore we recommend you to update when the intercom traffic is very low at night e g List of Parameters v Firmware Update Enabled u Firmware update enabled enable automatic firmware configuration updating from the TFTP HTTP server server Settings Address Retrieval Mode DHCP Option 66 150 Server Address DHCP Option 66 150 Address lt none gt File Path u Address retrieval mode select whether the TFTP HTTP server address shall be entered manually or a value retrieved automatically from the DHCP server using Option 66 shall be used u Server address enter the TFTP tftp ip_ address HTTP http ip_ address or HTTPS https ip_address server address manually DHCP Option 66 150 address check the server address retrieved via the DHCP Option 66 or 150 u File path
65. ion includes 5 main menus State Directory Hardware Services and System including submenus see below Status m Device essentials on the intercom Services information on active services and their states m Licence current states of licences and available intercom functions Directory u Phone Book settings for user phone numbers quick dial buttons access cards and switch control user codes u Time Profiles time profile settings u Access Cards access card settings Hardware u Switches electric lock lighting etc settings u Speaker audio signalling etc volume control u Microphone microphone parameters echo cancelling u Camera internal camera external IP camera settings u Keyboard button and keyboard settings u Display basic display settings m Card Reader card reader Wiegand interface settings Extenders 2N Helios IP Verso extender settings Services Phone telephone and SIP connection settings Streaming audio video streaming settings ONVIF RTSP Multicast etc E Mail E mail sending and SMTP connection settings Automation flexible intercom settings according to the user s requirements User Sounds user sound settings and upload Web Server web server and access password settings Audio Test automatic audio test settings System Network LAN connection settings 802 1x packet capturing Date and Time real time and time zone setti
66. lied when the user fails to answer the call to any of its phone numbers within the predefined timeout or if the user numbers are inaccessible for other reasons time profiles user deactivation i Note u The User Deputy function is available in selected 2N Helios IP models only refer to the model and licence overview User Activation User Activation Code User Deactivation Code User Current State ACTIVE Each intercom user can be assigned its activation deactivation code for call routing purposes If a user is deactivated calls are routed not to its phone numbers but to the predefined user deputy at inaccessibility u User activation code set a private user activation code up to 16 characters including digits 0 9 only If the user activation code is the only code defined or the activation and deactivation codes are identical the activation code is used both for user activation and deactivation u User deactivation code set a private user deactivation code up to 16 characters including digits 0 9 only u User current state select the current state of the user User Switch Codes w CODE TIME PROFILE Switch 1 not used M Switch 2 not used Kd Switch 3 not used M Switch 4 not used M Each user can be assigned a private switch activation code The user switch codes can be arbitrarily combined with the universal switch codes defined in the Hardware Switches menu If the codes are identical with the co
67. me for the external IP camera authentication The parameter is obligatory only if the external IP camera requires authentication u Password enter the external IP camera authentication password The parameter is obligatory only if the external IP camera requires authentication 9 3 4 Keyboard Entry0l CZ EN Logout Hardware Y Mery Quick Dial Buttons Switches Button Function During Call Hang Up M S pea ker Restore Network Settings By Buttons w Microphone Numeric Keypad Camera Dial Users by Phonebook Position Keyboard Hangup by Button Card Reader Timeout for Entering Numbers 4 This configuration section helps you set the numeric keypad and quick dial button functions 2N Helios IP allows you to use the numeric keypad for dialling common phone numbers use the numeric keypad for dialling a Phone Book position use the numeric keypad for entering the access code for door unlocking e g set the function set the quick dial button functions during a call set the timeout for entering codes and phone numbers set the function of the buttons and keys of the connected 2N Helios IP Audio Video Kit units List of Parameters Basic Settings i Note u The 2N Helios IP models that are not equipped with a numeric keypad do not provide all setting options mentioned herein Quick Dial Buttons Button Function During Call Hang Up Restore Network Settings By Buttons w u Button function duri
68. mum interdigit timeout for code or phone number dialling via the intercom numeric keypad When the timeout elapses the dialling is automatically confirmed as ifthe key was pressed Telephone Mode Telephone Mode Enabled w Maximum Number of Dialled Digits 20 u Telephone mode enabled enable the option to set up calls directly to the phone numbers dialled via the intercom numeric keypad Enter the telephone_number key sequence to set up the call Maximum number of dialled digits set the maximum count of digits for a phone number in the Telephone mode When this limit is reached the number is dialled automatically without pressing LED Backlight Backlight Level 100 gt u Backlight level set the keypad and button backlight level Keyboard Mapping The 2N Helios IP Audio Kit and 2N Helios IP Video Kit models are equipped with eight terminals for up to 16 external buttons or a keypad The functions can be set for each button separately The buttons and their settings are arranged in a matrix of 4 columns x 4 rows see the figure below The figure below shows the default button settings Keyboard Mapping COLUMN 1 COLUMN 2 COLUMN 3 COLUMN 4 Row 1 Keypad 1 Keypad 2 gt Keypad3 Quick Dial 1 Row 2 Keypad4 Keypad5 gt Keypad6 f Quick Dial 2 gt Row Kj ypad 7 Keypad 8 Keypad 9 Quick Dial 3 eypa eypa Row 4 Keypad gt Keypaao Keypa
69. n check whether the functions activated by the Enhanced Integration licence are available Trial Licence Trial Licence State Expired Licence Expiry 0 hours u Trial licence state check the trial licence state non activated activated expired u Licence expiry check the remaining time of the trial licence validity 5 5 4 Certificates Trusted Certificates CA IDENTITY ISSUER EXPIRY TIME ications ications Apr 2013 t work 1 O 2N telecommunications O 2N telecommunications 13 Ap Netwo OU dev OU dev 7 25 34 ws i emailAddress murar 2n cz emailAddress murar 2n cz Date amp Time L Prague ST Prague L Prague ST Prague C CZ C CZ CN eap 2n cz CN eap 2n cz License z 2 Wa Certificates m R 3 u 2 Auto Provisioning Some 2N Helios IP network services use the Transaction Layer Security TLS protocol for communication with other LAN devices to prevent third parties from monitoring and or modifying the communication contents Unilateral or bilateral authentication based on certificates and private keys is needed for establishing connections via TLS The following intercom services use the TLS protocol Web server HTTPS E mail SMTP 802 1x EAP TLS SIP Qo oy The 2N Helios IP intercom allows you to load up to three sets of trusted certificates which help authenticate LAN devices for communication with the intercom and three sets of user certificates and private keys for communication en
70. nce only Trace In the Trace tab you can launch capturing of incoming and outgoing packets on the intercom network interface The captured packets are stored in a 4 MB buffer When the buffer fills up the oldest packets are overwritten automatically We recommend you to lower the video stream transmission rate below 512 kbps while capturing Press S to start M to stop and to download the packet capture file Packet Capture Status Current State RUNNING Buffer Size 4096 kB Buffer Utilisation 4096 kB Number of Captured Packets 5857 Packet Capture Control LI 5 5 2 Date and Time 2N Helios IP Verso CZ EN Logout 4 Current Time Current Intercom Time Wed 9 Oct 2013 11 32 00 UTC synchronise with browser Date amp Time Time Zone Licence Time Zone GMT 01 00 Europe Paris l Certificates Auto Provisioning NTP Server If you control validity of phone numbers lock activation codes and similar by time profiles make sure that the intercom internal date and time are set correctly Most 2N Helios IP models are equipped with a back up real time clock to withstand up to several days long power outages If not equipped with this function the intercom loses the real time data upon power outage or restart Therefore if the intercom is powered up after a rather long period of time after new intercom installation e g time is set to the default value and has to be reset You can synchronise the intercom
71. ne volume set the incoming call signal loudness u Call progress tone volume set the dial ring and busy tone volume In case the call progress tones are automatically generated by the PBX this setting will not be applied Signalling Volume Key Beep Volume 12 dB 7 Warning Tone Volume 12 dB 7 Switch Activation Tone Volume 12 dB v User Sounds Volume 12 dB T u Key beep volume set the key beep volume The volume values are relative against the set master volume u Warning tone volume set the volume of warning and signalling tones described in the Signalling of Operational Statuses section The volume values are relative against the set master volume u Switch activation tone volume set the volume of the switch activation tone The volume values are relative against the set master volume u User sounds volume set the volume of the user sounds to be played The volume values are relative against the set master volume Audio Inputs Settings Default Audio Input Microphone v Microphone Input Gain 30 dB v Line Input Gain 0 dB v u Default audio input set the default audio input microphone line input or audio module input to be used for phone calls and audio streaming u Microphone input gain set the microphone input gain u Line input gain set the line input gain independently of the microphone gain value Tip O u The microphone line input gain setting is connected with the input si
72. ng call set the quick dial button function during a call You can only set the button that initiated the call The following options are available u None button pressing does not affect the call setup or active call u Hang up button pressing terminates the call setup or active call u Dial the following button pressing initiates dialling of the following user number in the Phone Book This accelerates the dialling process in case the user is inaccessible on some of its phone numbers u Flash button pressing sends a special DTMF character FLASH into the current call to which the connected PBX can response with the selected action u Restore network settings by buttons enable restoration of the default network settings by pressing a sequence of the quick dial buttons after the intercom restart as described in the Device Configuration subsection in the Installation Manual of the respective model Numeric Keypad Dial Users by Phonebook Position Hangup by Button Timeout for Entering Numbers 4 u Enable calling to position number enable calling to a Phone Book user by dialling the user position number 2 to 4 digits and pressing for confirmation u Hang up by button enable termination of the active call by the key If the call was initiated by a quick dial button the same button has to be repressed refer to the Button function during call parameter u Timeout for entering numbers set the maxi
73. ngs Licence licence settings trial licence activation Certificates certificate and private key settings Auto provisioning automatic firmware and configuration update settings Syslog syslog message sending settings Maintenance backup and configuration reset firmware update 5 1 Status Status Device Info Device Services Licence BOP E gt Device Features y en Main Entry CZ EN Logout Product Name 2N Helios IP Vario Hardware Version 535v5 Serial Number 54 0349 1996 Firmware Version 2 5 0 12 2 Bootloader Version 0 0 0 Up Time Od 0h 2m 43s The Status menu provides clear status and other essential information on the intercom The menu is divided into three tabs Device Services and Licence Device The Device tab displays basic information on the intercom model its features firmware and bootloader versions and so on Services The Services tab displays the status of the network interface and selected services Network Interface Status MAC Address DHCP Status IP Address Network Mask Detault Gateway Primary DNS Secondary DNS JC 1E B3 00 BF B7 USED 192 168 23 120 255 255 255 0 192 168 23 1 10 0 100 102 10 0 100 101 Phone Status SIP 1 Phone Number ID 111 Registration State NOT REGISTERED Registration At Registration Last Time Phone Status SIP 2 Phone Number ID 111 Registration State NOT REGISTERED Registration At Registration L
74. ntrols the 2N Helios IP Security Relay module using a specific pulse sequence i Note u 2N Helios IP Vario be sure to set the internal power supply and switching relay on the configuration connector u 2N Helios IP Force the security relay is connected to the DOOR and terminals Switch Codes v CODE ACCESSIBILITY TIME PROFILE 1 123 O Keypad DTMF ES not used ES 2 1123 O Keypad DTMF notused ES 3 Keypad DTMF ES not used KI The table above includes a list of universal codes that help you activate switches from the phone or intercom keypad Up to 10 universal codes can be defined for each switch depending on the particular intercom model u Code enter a numeric code for the switch The code must include 2 characters at least but we recommend you to use four characters at least to make the code accessible from the intercom numeric keypad Codes 00 and 11 can t be entered from numeric keypad Code is confirmed with u Accessibility block the switch activation code entering from the intercom numeric keypad or your phone u Time profile assign a time profile to the switch code to control its validity Extended Activation v Activation by Call Disabled M Activation by Quick Dial Button 49 i Note m The extended switch activation is available with the Gold or Enhanced Integration licence only u Activation by call enable switch activation by an incoming or outgoing call
75. ny browser to try u http intercom_address enu lockstate xml p lockXstate Y amp answer Z where X is the switch number 1 4 and Y specifies the type of action O switch off 1 switch on and 2 state change The response to the HTTP request contains an XML message including the current states of all switches lt result gt lt locklstate gt 0 lt locklstate gt lt lock2state gt 0 lt lock2state gt lt lock3state gt 0 lt lock3state gt lt lock4state gt 0 lt lock4state gt lt result gt If the answer parameter is included in the HTTP request the response in not in the XML format but only contains text Z i Note u The switch time profiles are available with the Gold or Enhanced Integration licence only 5 3 2 Audio 2N Helios IP Verso CZ EN Logout Hardware o Master Volume Master Volume 0 dB y Switches Adaptive Volume Adaptive Mode Enabled Camera Maximum Gain 12 dB v Sensitivity Threshold 24 dB v Keyboard Current Noise Level 30 dB Digital Inputs g P Current Adaptive Gain 0 dB All the 2N Helios IP models are equipped with a speaker or power amplifier output to which an external loudspeaker can be connected Set the phone call and state Signalling volume control in this configuration section Set the Master volume to control the master volume of the device volume of calls signalling tones etc Set this parameter according to the ambient noise level If the noise
76. ogout w Audio Test Enabled Test Settings Phone Test Period Daily a Streaming Test Start Time 9 47 E Mail Automation Test Result User Sounds Test Status Idle Last Test Time Web Server Last Test Result Unknown Audio Test The 2N Helios IP intercoms allow you to perform periodical tests of the integrated Speaker and microphone For the test purpose the integrated speaker generates one or more short beeps The integrated microphone receives the generated tone and the test is successful if the tone is detected correctly The test takes approximately 4 seconds If the test fails which may be due to an extreme surrounding noise level e g a new test is carried out in 10 minutes The result of the last test can be displayed in the intercom confirmation interface or processed by the 2N Helios IP Automation i Note u The audio test is available with the Gold or Enhanced Audio licence only List of Parameters Audio Test Enabled Audio test enabled enable automatic execution of the audio test Test Settings Test Period Daily B Test Start Time 9 47 Test Now u Test period set the test period daily or weekly u Test start time set the test starting time in the HH MM format We recommend you to set a time at which a low intercom traffic is expected u Test now push the button to start the test immediatel
77. ome part of the Video Surveillance System in your facility The 2N Helios IP intercoms can be equipped with an RFID card reader for authorised access control and thus become a key part of your surveillance or attendance control systems The 2N Helios IP intercom is equipped with a relay switch and optionally other relays and outputs which controls the electric lock or other equipment connected to the intercom Its activation time and method can be programmed flexibly it can be activated by a code automatically by a call by pressing a button and so on The following symbols and pictograms are used in the manual 7 Safety u Always abide by this information to prevent persons from injury Warning u Always abide by this information to prevent damage to the device 1 Caution u Important information for system functionality 2 Tip u Useful information for quick and efficient functionality i Note m Routines or advice for efficient use of the device 2 Express Wizard for Basic Settings LAN Connection Setting You have to know the intercom configuration interface address to connect to the LAN successfully Automatic IP address retrieval from the DHCP server is set by default in the 2N Helios IP intercoms Thus if connected to a network in which a DHCP server configured to assign IP addresses to all new devices is available the intercom will obtain an IP address from the DHCP server The intercom IP
78. other entity closer to the destination There can be one or more SIP Proxy units between the users SIP Registrar is an IP network server responsible for user registration in a certain network section As a rule SIP device registration is necessary for a user to be accessible to the others on a certain phone number SIP Registrar and SIP Proxy are often installed on one and the same server RTP Real Time Transport Protocol is a protocol defining the standard packet format for audio and video transmission in IP networks 2N Helios IP uses the RTP for audio and video stream transmission during a call The stream parameters port numbers protocols and codecs are defined and negotiated via the SDP Session Description Protocol The 2N Helios IP intercoms Support three ways of SIP signalling via the User Datagram Protocol UDP which is the most frequently used unsecured signalling method via the Transmission Control Protocol TCP which is less frequent yet recommended unsecured signalling method via the Transaction Layer Security TLS protocol where SIP messages are secured against third party monitoring and modification List of Parameters The 2N Helios IP Phone settings are arranged in five tabs SIP 1 and SIP 2 complete SIP terminal settings Calls incoming and outgoing call settings Audio audio codec DTMF transmission and other audio stream transmission settings Video video codec video resol
79. r account 1 but applies to both the SIP accounts u RTP timeout set the audio stream RTP packet receiving timeout during a call If this limit is exceeded RTP packets are not delivered the call is terminated by the intercom Set the parameter to O to disable this function The parameter is only set for account 1 but applies to both the SIP accounts Calls Incoming Calls v Automatic Answer w Call Activation By Activation Code w Activation Code Automatic answer enable automatic answering of incoming calls If this function is disabled the intercom signals incoming calls by ringing and the user can answer them by pushing the button on the numeric keypad Call activation select automatic or manual microphone speaker or camera activation during an incoming call The parameter is applied only if the Automatic Answer is enabled If you select manual activation enter the activation code see below u Activation code enter the call activation code via the IP phone numeric keypad to activate the microphone speaker and camera if available The parameter is applied only if the manual call activation is enabled Outgoing Calls Ring Time Limit 32 s Call Time Limit 120 s Dial Cycles Limit 3 u Ring time limit set the outgoing call setup and ringing time limit after which the calls shall be automatically terminated If the calls are routed to the GSM network via GSM gateways your are advised to set a v
80. reaming The RTP transport protocol is either UDP or also RTSP and HTTP RTSP Real Time Streaming Protocol is a network protocol for streaming server control controls setting up launching and stopping of audio video streams HTTP Hypertext Transfer Protocol helps transmit practically any contents and is used primarily by internet browsers for web server communication 2N Helios IP uses the HTTP to transmit static JPEG images or MJPEG streams via the HTTP Server Push IP Multicast is a way of parallel sending of IP packets from one source to multiple stations via IP networks 2N Helios IP uses IP multicast for sending and receiving audio streams ONVIF Open Network Video Interface Forum is a set of video camera search configuration and administration specifications for the IP network The 2N Helios IP intercoms are ONVIF compatible and fully implement the ONVIF Profile S JPEG is a standard method of lossy compression of images MJPEG is a video stream encoding format in which each image is compressed Separately by JPEG MJPEG encoding produces high quality video at a Significantly higher bit rate compared to the methods mentioned below H 263 is a video stream compression standard used in telecommunications Unlike MJPEG H 263 uses differences between consecutive images and provides a significantly higher level of compression to the detriment of the video stream quality H 263 is like H 263 but
81. roduct Overview The 2N Helios IP door intercoms can Smartly replace traditional doorbell push button speakerphone panels and all wiring bells and home intercom installations in buildings with structured cabling The intercoms provide more advanced and wider services than standard home phones The installation is very easy all you need is connect the intercom to the other LAN elements using a UTP cable and set necessary parameters Thanks to the integrated SIP protocol the intercom can make use of all VoIP services call forwarding at absence to another office VoiceMail or a cellular phone or call transfer from the secretary s office to the required person e g The intercoms are equipped with a programmable number of quick dial buttons for speed calling to the users whose numbers are included in the intercom Phone Book Each of the quick dial buttons can be assigned up to three phone numbers which can be dialled in parallel or sequentially Thanks to an integrated time sheet it is possible to configure each of the buttons in such a way that the called party is always accessible and or calls to selected phone numbers can be barred off the working hours Some 2N Helios IP models are equipped with a numeric keypad which can be used as a code lock or a standard push button phone The 2N Helios IP intercoms help LAN users scan the area in front of the camera via video streaming Thanks to the full ONVIF support the intercoms can bec
82. s If this mode in on the intercom does not send the sendonly flag in the SDP message in the video codec offer 5 4 2 Streaming 2N Helios IP Verso CZ EN Logout RTSP Server Enabled Streams Settings Streaming Audio Stream Enabled Onvif Video Stream Enabled Y E Mail Video Codec H 264 v Automation H 264 Video Parameters The 2N Helios IP intercoms provide several audio video streaming methods refer to the table below Transmission ae JPEG HTTP Static JPEG image transmission Refer to the JPEG tab below A series of consecutive JPEG images the Server Push AE Te multipart x mixed replace method Refer to the JPEG tab below RTSP with separate RTP UDP audio and video streams Supported RTSP RTP UDP both for audio G 711 and video H 264 H 263 MPEG 2 and MJPEG Refer to the RTSP tab below RTP tunnelling via RTSP Supported both for audio G 711 and RTP RTSP video H 264 H 263 MPEG 2 and MJPEG Refer to the RTSP tab below RTSP tunnelling via HTTP Supported both for audio G 711 and RTP RTSP HTTP video H 264 H 263 MPEG 2 and MJPEG Refer to the RTSP tab below i Uncontrolled RTP packet multicast Supported for audio G 711 RTE Er baile only Refer to the Multicast tab below Explanation of Terms RTP Real Time Transport Protocol is a protocol defining the standard packet format for audio video transmission via IP networks 2N Helios IP employs this protocol for audio video st
83. s interconnected with the microphone and speaker and video stream with the camera The other calls are always inactive the microphone and speaker are muted the intercom receives the DTMF characters for the opponent to control the intercom activate deactivate profiles users etc Typically the intercoms are used for outgoing calls and incoming calls are inactive the microphone and speaker are muted However you can configure your intercom to make incoming calls active and ringing refer to the Calls tab Press the and keys on the numeric keypad to answer and terminate an incoming call The 2N Helios IP intercoms use the G 711 L16 G 722 and G 729 protocols with a licence key to encrypt or compress audio streams and the H 263 or H 264 codecs to compress video streams Broadband codecs L16 and G 722 are available in selected 2N Helios IP models only Choose your preferential codecs in the Audio or Video ta b Explanation of IP Telephony Terms SIP Session Initiation Protocol is a phone call signalling transmission protocol used in IP telephony It is primarily used for setting up terminating and forwarding calls between two SIP devices the intercom and another IP phone in this case SIP devices can establish connections directly with each other Direct SIP Call or typically via one or more servers SIP Proxy and SIP Registrar SIP Proxy is an IP network server responsible for call routing call transfer to an
84. ser is not included in the Phone Book or this field no E mail is sent Message subject set the E mail subject to be sent Message body edit the text to be sent Use the HTML formatting marks in the text You can insert special symbols substituting the username date and time intercom identification or called number which will be replaced with the actual value before sending Refer to the table of substitute symbols below a User Called username b DateTime Current date and time c DialNumber Called number d HeliosId Intercom identification E Mail Attachment Attach Snapshots Attach snapshots enable sending of an attachment including one or more camera snapshots taken during ringing or calling Number of snapshots set the count of snapshots to be attached to the E mail message u Snapshot resolution set the snapshot resolution for the images to be sent 5 4 5 Automation Main Entry CZ EN Logout w Function Enabled Function State v Streaming Function State Running E Mail Function Definition y Automation ID OBJECT TYPE PARAMETERS 1 Event Timer period 120 v User Sounds The 2N Helios IP intercom provides highly flexible setting options to satisfy variable user needs There are situations in which the standard configuration settings switch or call modes e g are insufficient and so 2N Helios IP offers 2N Helios IP Automation a special programmable interface for
85. switch set the number of the switch to be activated whenever a valid code is received u Received code format set the format for the codes to be received Wiegand 26 32 37 and RAW u Forward to Wiegand output set the group of Wiegand outputs to which all the received codes will be resent u Transmitted code format set the format for the codes to be transmitted Wiegand 26 32 37 and RAW u Output Wiegand group assign the output Wiegand group to which the codes from the connected card readers or Wiegand inputs can be resent 5 4 Services Here is what you can find in this section 1 Phone 2 Streaming 3 ONVIF 4 E Mail 5 Automation 6 User Sounds 7 Web Server 8 Audio Test HE HE E G1 O1 UT OT UT O1 OT OT 5 4 1 Phone n 2N Helios IP Vario CZ EN Logout Intercom Identity Display Name 2N Helios IP Vario Streaming Phone Number ID 111 Onvif Domain 192 168 1 1 E Mail Authentication Automation Use Authentication ID The Phone service is one of the basic functions of the intercom helps you establish connections with other IP network terminal equipment The 2N Helios intercoms support the extended SIP and are compatible with and certified by the leading SIP PBX and terminal equipment manufacturers CISCO Avaya Broadsoft etc The intercom supports up to five parallel calls 1 outgoing and up to 4 incoming calls Just one of the calls can be active the audio stream i
86. t a group of Wiegand outputs to which all the received RFID card IDs will be resent I O Module Configuration 4 1 0 Module 54 0761 0006 Module Name 101 Custom Configuration name 101 u Module name set the module name for input output specification in the SetOutput GetInput and InputChanged objects in 2N9 Helios IP Automation Wiegand Module Configuration The Wiegand module is equipped with the input and output Wiegand interfaces which are mutually independent have separate settings and can receive and send codes at the same time The Wiegand input helps you connect such equipment as RFID card readers biometric readers and so on With the Wiegand output you can connect the intercom to the security system in your building for example to send IDs of the RFID cards tapped on the RFID reader or codes received on any Wiegand input The Wiegand module is also equipped with one logical input and one logical output which can be controlled via 2N Helios IP Automation 5 Wiegand Module 54 0811 0005 v Module Name Associated Switch owitch 1 Recelved Code Format Wiegand 26 bit Forward to Wiegand Output Group 1 Transmitted Code Format Wiegand 26 bit Output Wiegand Group KH BE EJ El fo Group 1 Custom Configuration u Module name set the module name for input output specification in the SetOutput GetInput and InputChanged objects in the 2N Helios IP Automation settings u Associated
87. the 2N Helios IP Verso model u Current IR LED brightness level display the current IR LED brightness level percentage The level can automatically be decreased below the set value so that the maximum power consumption cannot be exceeded typically when multiple extenders are connected and PoE supply is used Input Channel Settings Video Channel Channel 1 5 Video Standard Auto B i Note u This setting is only available in the models equipped with an external analogue camera input u Video input choose one of the analogue camera inputs You can change the input by automation via the Action SetCameralnput during operation u Video standard set the video standard for the camera connected Modify the value only if the automatic video standard detection does not work well Auto value External IP Camera External Camera Enabled 4 RISP Stream Address risp 192 166 1 5 Username Password u External camera enabled enable RTSP stream download from the external IP camera Complete the valid RTSP stream address or the username and password to make the function work properly u RTSP stream address enter the IP camera RTSP stream address rtsp camera_ip_address parameters The parameters are specific for the selected IP camera model If you choose another 2N Helios IP intercom for the external camera enter http ip_address mjpeg_stream or http ip_address h264_stream u Username enter the userna
88. the command to be sent to the external device WEB relay e g upon switch activation The command is sent via the HTTP GET request and must be as follows http ip_address path E g http 192 168 1 50 relayl on u Command sent upon deactivation set the command to be sent to the external device WEB relay e g upon switch deactivation The command is sent via the HTTP GET request and must be as follows http ip_address path E g http 192 168 1 50 relay1 off Advanced Settings v Enable Switch Control by HTTP Legacy Switch Code u Enable switch control by HTTP enable the HTTP switch control option Refer to the Switch Control by HTTP details below u Legacy switch code enable the option to activate the first listed switch code from the phone without being confirmed with When this box is checked first code does not require confirmation by This setting does not apply to other switch codes listed and to numeric keypad code activation those must be always confirmed by The Legacy switch code helps you keep back compatibility with earlier 2N intercom models Switch Control by HTTP i Note The HTTP switch control function is available with the Gold or Enhanced Integration licence only To change the switch state send the HTTP request GET request to the intercom IP address Make sure that the function is enabled in the Enable Switch Control by HTTP parameter The request format is as follows use a
89. tially affects the intercom functions please read the following text carefully and design the optimum layout according to your needs before filling the Phone Book with data Each intercom user has a specific Phone Book position 1 through 1999 The user position number is very important as it also defines the quick dial button number as signed to the user Therefore place the user on the position that corresponds to the required quick dial button and complete the user phone number to make quick dialling efficient Most 2N Helios IP models are equipped with one or more quick dial buttons Refer to the Installation Manual of your intercom model for the button count extending options and Phone Book position mapping details You are advised to place the users that are not supposed to be assigned any quick dial button but should have the right to enter the facility with the RFID card or numeric code onto the top positions of the Phone Book position 100 and higher If such user for some reason has to be placed on a position that corresponds to a quick dial button leave the user phone number parameter empty and complete the door unlocking RFID card ID or numeric code only Thus you will make the quick dial button act as a non programmed key In case the number of the users that are to be accessible by the intercom is higher than the count of the quick dial buttons installed you can enable user dialling by entering the Phone Book position via th
90. to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures u Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver u Connect the equipment into an outlet on a circuit different from that to which the receiver is connected u Consult the dealer or an experienced radio TV technician for help Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment 6 3 General Instructions and Cautions Please read this User Manual carefully before using the product Follow all instructions and recommendations included herein Any use of the product that is in contradiction with the instructions provided herein may result in malfunction damage or destruction of the product The manufacturer shall not
91. tsp ip_intercom_address mjpeg_stream RTSP Server Enabled m RTSP server enabled enable the RTSP server function in the intercom streams Settings Audio Stream Enabled Video Stream Enabled Video Codec H 264 7 u Audio stream enabled enable offering of audio stream while establishing connection with the RTSP server u Video stream enabled enable offering of video stream while establishing connection with the RTSP server Video codec set the default video codec for RTSP streaming H 264 Video Parameters Video Resolution CIF 352x268 T Video Framerate 15 fps r Video Bitrate 512 kbps T MPEG4 Video Parameters Video Resolution CIF 352x266 v Video Framerate 15 fps T Video Bitrate 512 kbps 7 MJPEG Video Parameters Video Resolution CIF 352x288 v Video Framerate 15 fps T Video Quality 85 v Video resolution set the default image resolution for RTSP streaming Video framerate set the default video frame rate for RTSP streaming Video bitrate set the default video bit rate for RTSP streaming Video quality set the video compression level for MJPEG only ranging between 10 low quality lowest bitrate and 99 top quality highest bitrate Authorised IP Addresses IP Address 1 192 1686 1 30 IP Address 2 192 165 1 61 IP Address 3 IP address 1 4 set up to 4 authorised IP addresses from which you can log in to the RTSP server If none of the four fiel
92. uiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not be taken into parts or short circuited either TELECOMMUNICATIONS 2N TELEKOMUNIKACE a s Modranska 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz 1759v2 2N TELEKOMUNIKACE a s www 2n cz 117
93. ution and other video stream transmission settings SIP 1 and SIP 2 The 2N Helios IP intercoms allow two independent SIP accounts SIP 1 and SIP 2 tabs to be configured Thus the intercom can be registered under two phone numbers with two different SIP exchanges and so on Both the SIP accounts process incoming calls equivalently Outgoing calls are primarily processed by account 1 or if account 1 is not registered due to SIP exchange error e g by account 2 Select the account number for the phone numbers included in the phone directory to specify the account to be used for outgoing calls example 2568 1 calls to number 2568 go via account 1 sip 1234 192 168 1 1 calls to sip uri via account 2 Intercom Identity v Display Name Main Entry Phone Number ID 111 Domain 192 166 1 1 u Display name set the name to be displayed as CLIP on the called party s phone u Phone number ID set the intercom phone number or another unique ID including characters and digits Together with the domain this number represents a unique intercom identification in calls and registration u Domain set the domain name of the service with which the intercom is registered Typically it is identical with the SIP Proxy or Registrar address Authentication Use Authentication ID Authentication ID Password u Use authentication ID enable the use of an alternative ID for intercom authentication If disabled the phone numb
94. ver public certificate validity refer to the Certificates subsection If none is included the SIP server public certificate is not verified u User certificate specify the user certificate and private key to verify the intercom authorisation to communicate with the SIP server There are three sets of user certificates and private keys refer to the Certificates subsection u Local SIP port set the local port to be used for SIP signalling The parameter is not applied until the intercom is restarted The default value is 5060 u PRACK enabled enable the PRACK method for reliable confirmation of SIP messages with codes 101 199 u Send KeepAlive packets define whether the intercom shall during a call send periodical SIP OPTIONS requests to inquire about the state of the called Station to detect the station failure e g u IP address filter enabled enable the blocking of SIP packet receiving from addresses other than SIP Proxy and SIP Registrar The primary purpose of the function is to enhance communication security and eliminate unauthorised phone Calls u QoS DSCP value set the SIP packet priority in the network The set value is sent in the TOS Type of Service field in the IP packet header u Starting RTP port set the starting local RTP port in the range of the length of 60 ports to be used for audio and video transmissions The default value is 5000 i e the used range is 5060 5059 The parameter is only set fo
95. y H 264 Video Parameters v Video Resolution CIF 52x266 T Video Framerate 15 fps T Video Bitrate 512 kbps T H 263 Video Parameters Video Resolution CIF 352x288 7 Video Framerate 15 fps T Video Bitrate 512 kbps v u Video resolution set the video resolution for phone calls u Video framerate set the video frame rate for phone calls u Video bitrate set the video stream bit rate for phone calls Transmission Quality Settings QoS DSCP Value 0 Maximum Packet Size 1400 u QoS DSCP value set the video RTP packet priority in the network The set value is sent in the TOS Type of Service field in the IP packet header u Maximum packet size set the size limit for the video RTP packets to be sent Advanced SDP Settings v H 264 Payload Type 1 123 H 264 Payload Type 2 124 H 263 Payload Type 98 Polycom Compatibility Mode H 264 payload type 1 set the payload type for video codec H 264 packetisation mode 1 Set a value from the range of 96 through 127 or O to disable this codec type H 264 payload type 2 set the payload type for video codec H 264 packetisation mode 2 Set a value from the range of 96 through 127 or O to disable this codec type H 263 payload type set the payload type for video codec H 263 packetisation mode 3 Set a value from the range of 96 through 127 Polycom compatibility mode set SDP compatibility with some earlier Polycom and Cisco phone model
96. y regardless of the current settings Test Result Test Status Idle Last Test Time Last Test Result Unknown u Test status this parameter displays the current test status u Last test time this parameter displays the time of the last performed test u Last test result this parameter displays the result of the last performed test 5 5 System Here is what you can find in this section Network Date and Time Licence Certificates Auto Provisioning Syslog Maintenance HE EH M U1 UT U1 U1 on 01 UT Un Un Ur Ga Ga Ga Nu Un BS Oo No 9 9 1 Network Main Entry CZ EN Logout Use DHCP Server Manual Settings Date amp Time Static IP Address 192 168 33 79 License Network Mask 255 255 255 0 Certificates Default Gateway 192 168 1 1 Primary DNS 192 168 23 5 Auto Provisioning Secondary DNS Sy slog As the 2N Helios IP intercom is connected to the LAN make sure that its IP address has been set correctly or obtained from the LAN DHCP server Configure the IP address and DHCP in the Network subsection 2 Tip u To know the current IP address of your intercom use the 2N Helios IP Scanner which can be freely downloaded from www 2n cz or apply the steps described in the Installation Manual of the respective intercom the intercom communicates its IP address to you via a voice function If you use the RADIUS server and 802 1x based verification of connected equipment
97. you can make the intercom use the EAP MD5 or EAP TLS authentication Set this function in the 802 1x tab The Trace tab helps you launch capture of incoming and outgoing packets on the intercom network interface The file with captured packets can be downloaded for Wireshark processing e g www wireshark org List of Parameters Network Use DHCP Server u Use DHCP server enable automatic obtaining of the IP address from the LAN DHCP server If the DHCP server is unavailable or inaccessible in your LAN use the manual network settings Manual Settings Static IP Address 192 166 25 111 Network Mask 255 255 255 0 Default Gateway 192 168 1 1 Primary DNS 192 168 23 5 Secandary DNS Static IP address static IP address of the intercom which is used together with the below mentioned parameters if the Use DHCP Server parameter is disabled Network mask network mask Default gateway address of the default gateway which provides communication with off LAN equipment Primary DNS primary DNS server address for translation of domain names to IP addresses Secondary DNS secondary DNS server address which is used in case the primary DNS is inaccessible NAT Settings External IP Address 172 16 26 11 u External IP address set the public IP address of the router to which your intercom is connected If the intercom IP address is public leave this field blank 802 1x Device Identity Device

2N Helios IP - Aldous Systems

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