SoundStation2 User Guide - For Models with the Display
Contents
1. 20 Keypad Input Doesn t Register e enne eene ceras ensesos 20 Muffled or in a well Reception eren enn nnn nnn 20 Short Silences Echoes or Clipped Speech 21 Physk l DOMINGO 21 For Best Performance iii datio 21 LCD CE T T E E 22 Administrative Setup Overview eeeeeeeeeeee 24 0 25 26 on iussi bie Orco 28 Diagnostics 000000000000000000000000000000000000000000 29 Mic Microphone Test ainsi iii si dad sida 29 Console SPKR Speaker Test eere eene eene tnn 29 Restore 30 Specifications and Warranty Information 1 Limited Warranty and Limitation of Liability 32 ani ria raiar 34 Canadian Department of Communications Notice 34 US Telephone Company Requirements eere enn nnnnnn 34 Ring Equivalency Number REN ener rennen nnne 35 Automatic DUNG 35 Telephone Company Connector eere eerte tenen 35 Canadian Telephone Company Requirements 35 Exhibit J Customer Information esee eene rennen rennen 36 CE Mark R amp TTE D2. The setting for auxiliary audio needs to match the kind of device that is being connected to the phone gt Wireless Mic audio will be re ceived from a wireless microphone device gt Record Out all audio will be sent to an audio recording device gt Ext Speaker audio will be sent to a connected external speaker SoundStation2 User Guide 19 Troubleshooting No Dial Tone The telephone cable must be plugged into an analog telephone jack If the dial tone is not heard verify the following gt Check that the console is opera tional Check that the ringer is not turned off See Ring Type page 12 Flickering LCD If your screen appears to flicker it may be because you are using a cer tain type of florescent lighting in your Keypad Input Doesn t Register This could happen if you enter infor mation too quickly Press the alphanu meric buttons slowly gt Check that the telephone cable from the interface module is connected to an analog telephone POTS line gt If the volume is turned all the way down increase the volume with the Volume buttons building Move the SoundStation2 away from the lights or replace the florescent bulbs Some buttons may not be recognized if you press them too quickly Muffled or in a well Reception This is caused by highly reverberant rooms and people speaking too far from the microphone Speak closer to the console so that the micr
3. Polycom AGING YOLVULSININGY AGINS VISA User Guide and Administrator Guide IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to people Read and understand all instructions Follow all warnings and instructions marked on the equipment Installation must be performed in accordance with all national wiring rules The outlet to which this equipment is con nected must be installed near the equipment and must always be readily accessible This equipment can be hazardous if im mersed in water To avoid the possibility of electrical shock do not use this equipment while you are in the bathtub or shower or when you are wet If you accidentally drop the equipment into water do not retrieve it until you have first unplugged all cords Do not reconnect this equipment until it has dried thoroughly Avoid using this equipment during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges from entering your home or business absolute protection from lightning is impossible If you suspect a natural gas leak report it immediately but use a telephone away from the area in question The SoundStation2 s electrical contacts could gener
4. Soft Keys The screen will display labels for these keys fo identify their context sensi Select Choose a menu item Volume Use these to adjust the volume of the handset headset speaker and ringer tive functions h Mute P one Toggle on or off during a conversation Answers incoming calls Conference dials a cal ends a cal Call join or delete additional Dial Pad and provides dial fone call participants during a confer These 12 keys provide the 10 digits the 26 ence call alphabetic characters and special characters available in context sensitive applications Understanding the Display 5551212 CUN This Phone s Number Information Area 7 Soft Key Functions _ The screen will display labels for these SP DIALI PH BOOK REDIAL keys to identify their contextsensitive functions SoundStation2 User Guide 8 Placing a Call SoundStation2 allows you to place a call over an analog line Several methods are available to initiate a call Direct Dial 1 To obtain dial tone press the DM key 2 Dial the desired number DDO DOOD O cp a gt cancel the call press the O key Answering a Call Press the a key or any number key to answer an incoming call Pressing the Ce button will override all other telephone activity The three LEDs will blink green when the phone rings Answering a Second Call If you are on a call when another call is rec
5. LED O ira ia io 8 BUTTONS ensas enc sense senda densa sense emas emas saits 8 Understanding the Display eren rnnt tnntnnn 8 Using SoundStation2 9 Placing RR c 9 Answering d Cg RR RE E 9 Answering Second Call sosssscccosesccosssecocosesccosssecocooesscoossescooosssseosssscce 9 Ending 8 COU ass siesta pito DH Dv eae hoe RR ete 9 Call Io X 10 Call TD o 10 Call p tete mri 10 Re 10 Ringer Volume Adjustment senss ssssssssssssssesssssssssssssseeessns 11 Dial Tone and Volume Adjustment e eren rere nnne 11 Speaker Volume Adjustment ccsccscsscsssessessessesssssscessessesssssssessesseseos 11 Display Contrast sssssssesssisssassesosossusesis saosossasescsoses s saoos ds saoses s ssoss esss ss 11 Ring EE EEEE E E EE 12 Meme rr 9m 12 UD rte 13 Special Audio Mode 14 Conferencing using the UPON robin 14 Adding d Oll cuan 15 Bridge Soft ROY RN EET dis ira india silas 15 Phone BO 16 View System Information 18 Auxiliary Audio Port sssseecoosseseccosecccosssecooosesccosssecccosesecossseccoosssecesssesce 19 Troubleshooting 20 Dial To 20 Does DE 20 cn qr p
6. The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call Typically the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company If this equipment SoundStation2 causes harm to the telephone network the telephone company will notify you in a product identifier in the format US 2HWTFO9BSOUNDS2 If requested this number must be provided to the telephone company US 2HWTFO9BSOUNDS2 0 9B 02LS2 6 0Y advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes to its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment SoundStation2 for repair or warranty information please contact Polycom Inc 1 888 248 4143 1 408 474 2067 Option 1 6001 America
7. to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 complaint See the rest of these installation instructions for details Canadian Telephone Company Requirements NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own SoundStation2 Administrator Guide 35 protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if prese
8. Unplug all cords before cleaning the SoundStation2 Do not use liquid cleaners or aerosol clean ers Use a damp soft cloth for cleaning SoundStation2 User Guide 21 LCD Messages The following messages are displayed on the LCD LCD Message What it means What you will see Phone is in idle state and ready to make calls Call Ended The call has been dropped Call Ended with elapsed time indicated Mobile Phone In A mobile phone is plugged in to the mobile phone Mobile Phone In jack OR a mobile phone call has been initiated Enter Number Enter the number you wish to dial Digits of the number you are dialing SoundStation2 User Guide 22 e gt la 2 8 Eu 2 E Administrative Setup Overview The Administrative Setup menu consists of the following options The Admin istrative Setup menu can be passcode protected by setting an optional passcode Subsequent access to this menu will require passcode entry Location 1 Location Name Enter a name for the SoundStation2 s location such as Conference Room B This Phone Enter the SoundStation2 s telephone number Phone System Caller ID Configure Caller ID Flash Timing Set the flash delay to 75 100 300 or 600 millisec onds Passcode Set an optional passcode Default no passcode is set Diagnostics View the sample level received by each microphone 2 Console Speaker Select acoustic test signa
9. buttons and press that modulates according to the the Select button ED The relative sample received by the microphones are numbered ac testing microphone cording to the diagram MIC 3 LEVEL METER EEE Console SPKR Speaker Test You can select an acoustic test signal to drive through the SoundStation2 s speaker for speaker testing and to sample the room acoustics 1 Press the Menu button gt Sine Sweep is a test signal choose Admin Setup and press the consisting of a 100 Hertz to Select button CB enter passcode 3 500 Hertz sine wave whose if required and press the ENTER frequency is swept according to soft key Choose Diagnostics using a linear progression of fre the Scrolling buttons pad and press quency as a function of time or the Select button cg t A sin kt 2 Choose Console Speaker Test gt One kiloHertz Tone is a con using the Scrolling buttons 7 stant tone generated at exactly and press the Select button Cg 1 000 Hertz Choose the desired signal using the Scrolling buttons SoundStation Administrator Guide 29 gt White Noise is a signal 3 Press the Select button to acti whose energy is distributed vate the signal uniformly among all frequen cies within a band of interest which for the SoundStation2 is approximately from 300 to 3 400 Hertz Restoring the defaults will irretrievably remove all settings
10. call timer This is 00 01 15 visible within the active call window on the display Redial SoundStation2 stores the number that 5551212 was last dialed This number can be recalled using the REDIAL soft key READY gt Press the REDIAL soft key The last number called will be displayed and dialed OR gt Press the Se key and then the REDIAL soft key The last num ber called will be displayed and dialed A SoundStation User Guide 10 Ringer Volume Adjustment When the SoundStation2 is in Ready state or on hook press the Volume but tons to adjust the ringer volume Dial Tone and Volume Adjustment When the SoundStation2 is off hook press the Volume buttons to adjust the dial tone volume Speaker Volume Adjustment During an active call press the Volume buttons to adjust the speaker volume Display Contrast 1 Press the Menu button and choose Settings gt SETTINGS 2 Cycle through the options using PHONE BOOK the Scrolling buttons THIS PHOHE choose Contrast and then press BRIDGE 5ETUP v the Select button C amp D 3 Press the Scrolling buttons pad CONTRAST or the and soft keys to adjust the display contrast BER 4 Press the SAVE soft key or the Le Select button CS to apply the selected contrast setting gt Press the Exit button lt to cancel this change SoundStation2 User Guide 11 Ring Type 1 Press the Menu button and
11. choose Settings 2 Cycle through the options using the Scrolling buttons and choose Ringer Type and then press the Select button C amp D 3 Sample the ring types by press ing the Scrolling buttons or the lt and gt soft keys 4 Press the SAVE soft key or Select button C amp O to apply the se lected ringer setting Back Light The SoundStation2 s display lights up when any button on the keypad is pressed or on an incoming call To turn the back light on or off 1 Press the Menu button and choose Settings 2 Cycle through the options using the Scrolling buttons pad and choose Back Light and then press the Select button C amp D gt The current status of the back light will be displayed 3 Press the ONor OFF soft key or cycle through OFF and ON by pressing the Scrolling buttons 4 Press the SAVE soft key or Select button C amp to apply the selected backlight setting or the Exit but ton lt to cancel this change gt Press the Exit button lt to cancel this change gt SETTINGS PHONE BOOK THIS BRIDGE SETUP v RIHGER TYPE Classic Ee save gt SETTINGS PHOHE BOOK THIS PHONE BRIDGE SETUP SETTINGS gt BACKLIGHT LANGUAGE RINGER TYPE v BRCELIGHT On OM SoundStation2 User Guide 12 Language SoundStation2 allows you to select your preferred language for the phone to use when displaying infor
12. key or the Select button C amp D to save your entry You may press the Exit but ton lt to cancel your entry LOCATION HAME Conference Room 6 lt DEL space save LOCATION LOCATION HAME gt THIS PHONE THIS PHONE 5554321 SoundStation2 Administrator Guide 27 Caller ID You can configure Caller ID according to the specifica tions and standards that pertain to the phone line you are connecting to Standards may differ from country to country Please refer to Appendix A for additional information 1 Press the Menu button ADMIN SETUP choose Admin Setup and press the LOCATION Select button CB enter passcode gt PHONE SYSTEM if required and press the ENTERsoft PASSCODE x key Choose Phone System using the Scrolling buttons bed and press CALLERID the Select button C amp D 2 Choose CallerID from the available Bellcore options and press the Select button Use the lt and gt soft keys to step through the available Caller ID op tions Press the SAVE soft key or the Select button CS to save your entry You may press the Exit button to cancel your entry Caller ID is a subscription service Check with your local telephone service provider to de termine if this service is available in your area Flash Timing You can adjust the timing of the Flash delay to 75 100 300 or 600 milliseconds 1 Press the M
13. mation To change the language setting 1 Press the Menu button and choose Settings gt SETTINGS 2 Cycle through the options using BOOK the Scrolling buttons 7 and THIS PHONE choose Language and then press BRIDGE SETUP the Select button 3 Cycle through the available lan SETTINGS ss guages by pressing the Scrolling BACKLIGHT buttons Pd or the lt and gt gt LANGUAGE soft keys RINGER TYPE 4 Press the SAVE soft key or Select button C amp to apply the selected language setting or the Exit button to cancel this change SoundStation2 User Guide 13 Special Audio Mode This feature allows you to take advantage of the SoundStation2 s speaker and micro this jack the SoundStation2 screen will phones For example if you were ina call show a message Mobile Phone In on your mobile phone you could connect P id ae sa a i T your mobile phone to the SoundStation2 ee pees DU and use its speaker and microphones to the cable or whether a mobile phone call continue your conversation and include is actually active or not To clear this everyone in the room in the conversation gt SoundStation2 may still be used to gt A2 5 mm jack marked Q on make or receive regular phone calls at any time even with this cable plugged the left side of the phone console is used to connect to audio devices like mobile phones Incoming calls over the analog line wil
14. the menu without removing View System Information This feature displays the following information about the SoundStation2 Location and Number and System Information Location and Number 1 Press the Menu button and choose This Phone 2 Cycle through the options using the Scrolling buttons Pd and choose Location and Number and then press the Select button lt gt 3 Charles White 5555559876 3 Charles White 5555559876 CHANGE REMOVE oal REMOVE FROM PH BOOK 23 Charles White System Information 1 Press the Menu button and choose This Phone 2 Cycle through the options using the Scrolling buttons Pd and choose System Information and then press the Select button SoundStation2 User Guide 18 Auxiliary Audio Port SoundStation2 offers an auxiliary audio port that allows for external devices to connect to the conference phone A typical example is to record conference call audio by connecting an external recording device 1 Connect an external recording device such as a cassette tape re corder via the auxiliary jack on the interface module The auxiliary jack is marked v 2 Press the Menu button and choose Settings 3 Choose Aux Audio and press the Select button C D Cycle through the options using the Scrolling button Pd Press the SAVE soft key or Select button CS to save the setting Mes Audio cable RCA cable
15. OR MATION OR DATA OR OTHER FI NANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHO RIZED RESELLER HAS BEEN AD VISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABIL ITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE gt Unauthorized use of common car rier communication services accessed through the product gt Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or gt Acts of third parties acts of God accident fire lightning power surges or outages or other hazards SoundStation2 Administrator Guide 32 WARRANTY EXCLUSIVE IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICES PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRAN TIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF Service Agreements If you purchased your product from a Polycom Authorized Reseller contact the Authorized Reseller for informa tion abo
16. SoundStation2 Administrator Guide 36 Center Drive San Jose CA 95164 USA or http www polycom com If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporate commission for information Portions of the software contained in this prod uct are Copyright O 1995 2003 SPIRIT CE Mark R amp TTE Directive EU Only This SoundStation2 has been marked with the CE mark This mark indicates compli ance with EEC Directives 1999 5 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK Declaration of Conformity Hereby Polycom Ltd declares that this SoundStation2 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Konformitetserkleering Hermed erkl rer Polycom Ltd at indest SoundStation2 er I overensstemmelse med de grundl ggende krav og de relevante punkter I direktiv 1999 5 EF Konformit tserkl rung Hiermit erkl rt Polycom Ltd dass SoundStation2 die grundlegenden Anforderungen und sonstige ma gebliche Bestimmungen der Richtlinie 1999 5 EG erf llt AnAa on TOV TAPOVTOG N exo peto Polycom Ltd dnA
17. and data that have been entered since the SoundStation2 was first installed 1 Press the Menu button gt Phone Book entries and Speed choose Admin Setup and press Dial numbers are not lost when the Select button C amp D enter restoring all defaults passcode if required and press the ENTER soft key Choose Diagnostics using the Scroll ing buttons and press the Select button Cg 2 Choose Restore Defaults using the Scrolling buttons g and press the Select button C D Press the OK soft key if you wish to restore defaults or the CANCEL soft key or the Exit button lt to return to the Diagnostics submenu SoundStation2 Administrator Guide 30 E Limited Warranty and Limited Warranty Polycom warrants to the end user Cus tomer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defec tive product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Polycom may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may
18. ate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas Never push objects of any kind into the SoundStation2 through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled contact service personnel To reduce the risk of electric shock do not disassemble SoundStation2 Opening or removing covers may expose you fo hazard ous voltages Using incorrectly reassembled equipment can cause electric shock If your telephone equipment does not work properly refer to the section describing how to connect service The support telephone number can be found on the back cover of this booklet Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface Always use caution when installing or modifying telephone lines SAVE THESE INSTRUCTIONS Thank YOU 5 Overview Parts Lisf o oooooooooooooooooooo G Setting up SoundStation2 7
19. be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from gt Failure to follow Polycom s instal lation operation or maintenance instructions gt Unauthorized product repair mod ification or alteration Limitation of Liability replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INF
20. different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment Canadian Department of Communications Notice This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme N M B 003 du Canada US Telephone Company Requirements This equipment complies with part 68 of the FCC Rules Please refer to the labeling on equipment for the following information Registration Number Ringer Equivalence Grantee s Name Model Number Serial Number and or Date of Manu facture Country of Origin If requested this information must be provided to the telephone company Notes This registered equipment may not be used with party lines or coin lines Iftrouble is experienced the cus tomer shall disconnect the registered equipment from the telephone line to determine if the registered equip ment is malfunctioning and that if the registered equipment is malfunction ing the use of such equipment shall be discontinued until the problem has been corrected v 16 in the unlikely event that this equipment causes harm to the net work the telephone company will SoundStation2 Administrato
21. eived you will hear a Call Waiting tone gt Press the Conference button to answer the incoming call This first call will be automati cally placed on hold Ending a Call To end a call press the Ce key Indirect Dial 1 From the Ready screen dial the desired number 2 Press the Ce key or the SEND soft key to make the call gt If you make a mistake entering the telephone number press the DEL soft key O SEND Omo lt Pow D gt Press the CANCEL soft key to cancel the call gt Switch back and forth between calls using the conference but ton amp The Call waiting feature may not be available on your telephone line Check with your telephone system administrator or service provider CALL ENDED 00 05 23 SP DIAL Book REDIAL 5551212 SoundStation2 User Guide 9 Call Hold 5551212 15555552222 gt To place a call on hold press the 00 01 15 HOLD soft key The LEDs on Ut z top of your SoundStation2 will blink red 5551212 gt To resume a call press the RESUME DT soft key Call Mute 5551212 15555552222 gt To mute a call press the mute but 00 01 15 ton Cd The LEDs on the top of your SoundStation2 will glow 5551212 red when your call is muted gt To release mute press the mute MUTE button again Call Timer 5551212 Call progress on an active call is moni 15555552222 tored through a local
22. enu button Press the SAVE soft key to save choose Admin Setup and press the Select button C amp D enter the passcode if required and press the ENTER soft key Choose Flash Tim ing using the Scrolling buttons bad and press the Select button C amp Choose Flash Timing from the available options and press the Select button C amp D Use the lt and gt soft keys to step through the available Flash Timing options changes You may press the Exit button lt to cancel your selection ADMIN SETUP LOCATION gt PHONE SYSTEM PASSCODE T FLASH TIMING SoundStation2 Administrator Guide 28 Mic Microphone Test If a testing microphone 5 meter indicates You may test the SoundStation2 s micro HOES high sample despite appropriately con phones to ensure that they are working trolled input contact Polycom Technical optimally Support 1 Press the Menu button 3 Choose any microphone using choose Admin Setup and press the Scrolling buttons P 4 and the Select button C amp D enter press the Select button 97 passcode if required and press gt The testing microphone s LED the ENTER soft key Choose will glow red Diagnostics using the Scroll gt The testing microphone will ing buttons BE q and press the begin sampling at a 1 Hertz rate Select button C amp D 50 duty cycle 2 Choose Mic Test using the gt The display will show a meter Scrolling
23. h as Conference Room B and the telephone number associated with your SoundStation2 Assigning a location name 1 Press the Menu button Admin Setup the Select button C amp D enter passcode if required and press the ENTER soft key Choose Loca tion using the Scrolling buttons and press the Select button cD LOCATION gt LOCATION HAME THIS PHONE SoundStation2 Administrator Guide 26 2 Choose Location Name using the Scrolling buttons ped and press the Select button Cm Enter a location name using the dial pad This name will be displayed when Location Name and Number submenu of This Phone menu is selected from the main menu gt If you make an error press the lt DEL soft key to erase the error 3 Press the SAVE soft key or the Select button C amp D to save your entry You may press the Exit but ton lt B to cancel your entry Assigning a telephone number 1 Press the Menu button choose Admin Setup and press the Select button CB enter passcode if required and press the ENTER soft key Choose Location using the Scrolling buttons bad and press the Select button C amp D 2 Choose This Phone using the Scrolling buttons and press the Select button C gt Enter the SoundStation2 s telephone num ber gt If you make an error press the 3 lt DEL soft key to erase the error Press the SAVE soft
24. he current passcode and press ENTER CURRENT ENTER soft key If you decide not to remove the password press the CAN Passcode CEL soft key or the Exit button gt If you enter an incorrect pass din word you will be notified to try again gt If you make an error press the Passcode lt DEL soft key to erase the error dcin CANCEL lt DEL ENTER INGORRECT PASSCODE SoundStation2 Administrator Guide 25 Change the passcode From the Admin Setup menu choose Passcode using the Scrolling buttons and press the Select button ete cD 2 Press the CHANGE soft key enter the current passcode and press the ENTER a gt soft key If you decide not to change the password press the CANCElsoft ENTER CURRENT key or the Exit button lt 2 gt If you enter an incorrect password Passcode you will be notified to try again gt If you make an error press the lt DEL soft key to erase the error 3 You will be prompted to enter a new ENTER NEW passcode Enter a new passcode and press the SAVE soft key You may Passcode press the CANCEL soft key or the Exit button lt if you choose not to save the passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at www polycom com support and click on How to Contact Support and Service for your local support contact informa tion You can assign a location suc
25. he telephone to ex tend the microphone pickup range SoundStation2 User Guide 5 The following items are included in If you are missing any items please your SoundStation2 package Check contact your SoundStation2 reseller this list before installation to ensure that you have received each item SoundStation2 Console Console Cable Interface Module Documentation CD Extension microphones Sold as an accessory SoundStation2 User Guide 6 Setting up SoundStation2 Connection to telephone line Connection to SoundStation2 console Optional connection to telephone fax machine or computer lt modem if you need to share a telephone line Not available on all SoundStation2 models Ready State SoundStation2 will display a Ready The Ready message is also shown message upon power up after a call is completed and the phone is available for the next call 5551212 READY SoundStation2 User Guide 7 LED Indicators The LEDs located on the top of your SoundStation2 indicate the current status of your confer ence phone Green your call is in progress Blinking green a call is incoming Red your call is muted Blinking Red your call is on hold Buttons Scroll Menu Navigate up or down Displays a menu through displayed lists of settings and options Exit Exits from current screen to previous menu
26. ing the Bridge soft key 1 Press the BRIDGE soft key 5551212 2 The programmed number is automatically dialed and a call is READY placed to your preferred bridge f BRIDGE BOOK REDIAL vendor a gt Phone Book You can use the Phone Book to storea Selecting the PH BOOK soft key displays local directory of 25 contacts You can the Phone Book list sorted by names add edit delete dial or search any This list may be sorted by Name contact in this list using just a few key Company or Speed Dial strokes 5551212 READY a SoundStation2 User Guide 16 Quick selection in a list Name or Company list Press a numeric key that corresponds with the letter that the name or company name begins with For example pressing 3 repeat edly will provide you with names that begin with D E F and 3 gt Dennis Gray Derek Brown Donald Wilson v 50 pal gt Earl Edwards Elizabeth Grason Elliot Ray v gt Felix Mason Fiona Ferguson Frank James v Adding an entry 1 Press the PH BOOK soft key and then the NEW soft key 2 Enter information in the Name Ph telephone number includ ing any prefixes such as 9 and or 1 and Co company field using the alphanumeric keys on the dial pad You can move between fields using the Scrolling buttons 3 Press the SAVE soft key You can accept the next available speed dial number assigned to you
27. ional de Telecomunica es 0378 05 2609 Appendix A Caller ID SoundStation2 needs to be configured If you need further information please to match the Caller ID standard that is consult with your telephone service in use in your country The following provider table 1s a guideline for choosing the correct setting Caller ID Standard USA Hong Kong Singapore Canada Austria Belgium France Germany Luxemburg Norway Poland Spain Czech Republic Slovenia Switzerland Taiwan Turkey South Africa Italy United Kingdom British Telecom China Denmark Finland Greece Netherlands Portugal Sweden Uraguay Brazil SoundStation2 Administrator Guide 39 Polycom CA Technical Support http support polycom com Polycom WW Headquarters Polycom Inc Corporate Headquarters 6001 America Center Drive San Jose CA 95164 USA The latest revision of this document is available at http support polycom com voice 2012 Polycom Inc All rights reserved Polycom the Polycom logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express w
28. irective EU Only e 37 Other Important Notices 38 Appendix A Caller ID sses see sse see sses ssessssvsssssssssessssessssssssssssssssssssssns 39 Thank you for choosing the Polycom SoundStation2 In this User Guide you will find everything you need to quickly set up your new conference telephone Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2 telephone Lastly it is important that you read the Parts List and the Safety Notices section in this guide before you begin using the SoundStation2 SoundStation2 is a perfect entry level conference telephone for your business suitable for use in small to medium sized conference rooms and offices SoundStation2 features Acoustic Clarity Technology Polycom s legendary technology that automatically allows people on both sides of the call to speak at the same time Enhanced User Interface A backlit LCD display and three soft keys make the phone very easy to use Caller related information such as CallerID is easy to read and the built in phonebook and speed dial list can hold up to 25 entries Multi language Support Set the phone up to display the lan guage that you are most comfortable with Choose from English French German Italian Norwegian Spanish and Brazilian Portuguese Enhanced Connectivity Options Simply connect a pair of extension microphones to t
29. l ring as usual and the call may answered by pressing the Ce key In gt Cables and or adaptors are not included with SoundStation2 and are available as optional accesories pressing the o key Then enter the digits of the number you wish to dial Note It is not possible to bridge a mobile phone call with another call that is active on the analog phone line of the SoundStation2 Conferencing using the button If your telephone system supports multi party call conferencing then you can establish multi party calls with your SoundStation2 gt Check with your System Admin gt Your System Administrator may istrator to determine the number need to activate multi party of parties that can be conferenced conferencing features or provide together you with instructions specific to your telephone system SoundStation2 User Guide 14 Adding a call 1 While on an active call press the OR Conference button Thefirst 1 Press the HOLD soft key to place call is automatically placed on the first call on hold hold 2 Press the Conference button 2 Dial the number you wish to call and enter the number you wish to You may use the Redial or Direct call You may use the Redial or Dial method Direct Dial method 3 Press the Conference button or JOIN soft key to join the second call To drop the second call press the Conf key again Bridge Soft Key You may program the telephone number of The SPEED DIAL
30. ls to drive through the Test SoundStation2 s speakers 3 Restore Defaults Reset all custom settings and data entries Restores original default settings SoundStation2 Administrator Guide 24 When you select Passcode from the Admin Setup menu the screen will display whether or not a passcode is cur rently assigned Assign a passcode exer ADMIN SETUP 1 Press the Menu button LOCATION choose Admin Setup using the PHOWE SYSTEM Scrolling buttons i and press gt PASSCODE the Select button C amp D Choose Passcode using the Scrolling but PASSCODE tons S and press the Select button CD NOT ASSIGNED 2 Press the ASSIGN soft key and enter a three digit password If you e make an error press the DEL soft ENTER key to erase the error 3 Press the SAVE soft key You may Passcode _ press the CANCEL soft key or the Exit button C9 if you choose not to save the passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at www polycom com support and click on How to Contact Support and Service for your local support contact information Remove a passcode Removing the passcode removes the requirement for an access passcode for the Admin Setup menu 1 From the Admin Setup menu PASSCODE choose Passcode using the Scrolling buttons dr and press the Select but ASSIGNED ton Cg 2 Press the REMOVE soft key enter t
31. nt are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each relevant terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The term IC before the certification registration number dignifies only that the Industry Canada technical specifications were met Exhibit J Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the exterior of the cabinet of this equipment is a label that contains among other information FCC Registration Number Ringer Equivalence Number REN Facility Interface Code FIC Service Order Code SOC USOC Jack Type A FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See Installation Instructions for details
32. ocal law tion on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability SoundStation2 Administrator Guide 33 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any inter ference received including interfer ence that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit
33. ophones pick up your speech more accurately gt Add more sound absorbency to the room SoundStation2 User Guide 20 Short Silences Echoes or Clipped Speech gt Do not move the SoundStation2 console while it is in use gt Keep your hands away from the console during calls gt To avoid excessive noise around SoundStation2 keep papers cups and other noise producers away from the console gt At the beginning of each call let someone at each location speak in turn for a few moments Physical Damage gt If physical damage is severe enough that the internal parts become visible disconnect the SoundStation2 immediately to enable SoundStation2 to adapt to its environment gt The other parties may be using non Polycom equipment which may cause audio performance Issues gt Try calling again a different line may provide a better connection gt Do not reconnect to the telephone network until the SoundStation2 has been repaired Your SoundStation2 performs optimally when you fol low these guidelines gt Position the SoundStation2 in the center of the conference table or desk gt Do not move the SoundStation2 during a call gt Do not shuffle papers near the SoundStation2 gt Position extended microphones 7 from the SoundStation2 console gt Speak at a normal conversa tion level and direct your voice towards the SoundStation2 or towards the extended microphone gt
34. r new entry or you can choose your own speed dial number by using the Scrolling buttons RE or the dial pad 4 Press the OK soft key to save or the BACK soft key to edit the phone book entry Speed Dial list Press a numeric key to select the corresponding entry For example pressing 2 would select entry 02 and pressing 23 would select entry 23 gt De Chris R 03 Matt Smithe 04 Andrew Adams v DIRL gt 23 George William 24 Harold Smith 25 Jim Shoe DIAL Hame Co CANCEL Charles PHS Co Charles White 5555559876 Hame PH Co Charles White Speed Dial 24 OK SoundStation2 User Guide 17 Editing an entry l 2 Choose the entry you wish to edit and press the Select button C amp D Press the CHANGE soft key Using the Scrolling buttons E select the field you wish to edit Using the alphanumeric keys on the dial pad make changes Press the SAVE soft key You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons or the dial pad Press the OK soft key to save or the BACK soft key to edit the phone book entry Deleting an entry 15 Choose the entry you wish to delete and press the Select button cD 2 Press the REMOVE soft key Press the OK soft key to remove or the CANCEL soft key to leave
35. r Guide 34 notify you in advance that temporary discontinuance of service may be re quired However if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it necessary Thetelephone company may make changes to its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone compa ny will provide advance notice so you can make the necessary modifications to maintain uninterrupted service Ring Equivalency Number REN The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call Typically the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company Automatic Dialing WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evening Telephone Company Connector AFCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed
36. ritten permission of Polycom 1725 16755 001 Rev D Re order Part 2151 16700 001
37. soft key will not your preferred audio conferencing bridge or display when the bridge number service into the SoundStation2 so that it is is configured immediately available Programming the Bridge number 1 Press the Menu button choose Bridge Setup using the SETTINGS Scrolling buttons 4 PHOHE BOOK the Select button C amp D THIS PHOHE 2 Choose Enter Phone Number and gt BRIDGE SETUP v press the Select button C amp D and then enter the bridge number using BRIDGE SETUP prefix such as 9 and or 1 EDIT SOFT KEY gt If you make a mistake entering the the dial pad Enter any necessary gt ENTER PHOHE HUMBER number use the lt DEL soft key to correct the error 3 Press the SAVE soft key orCANCEL soft key if you wish to cancel the procedure SoundStation2 User Guide 15 Editing the Bridge soft key 1 Press the Menu button SETTINGS choose Bridge Setup using the BOOK Scrolling buttons g and press THIS PHONE the Select button C amp D BRIDGE 5ETUP 2 Choose Edit Soft Key press the Select button C amp D and enter the EDIT SOFT KEY new soft key label using the dial pad The first six characters will BRIDGE display gt If you make a mistake entering the soft key label use the DEL soft key to correct the error 3 Press the SAVE soft key orCANCEL soft key if you wish to cancel the procedure Placing a call us
38. sst mmer med de v sentliga kraven och vriga relevanta stadganden i direktiv 1999 5 EG Other Important Notices Mains Powered POTs Voice Telephony Without Emergency 000 Dialing WARNING This equipment will be inoperable when main power fails VCCI Class B Japan Only IOREL AURRE SEEME SERN BRS VCCI CESS B EMSS L SAMBA ad WRB ABC TELOR RV RRL Statement Korea Only M E BE 7170 927 80 mE ASE FAS UM ANB FA Ade EE Manufacturer Polycom Inc Manufacturing Location Celestica Thailand Serial Number 123456789012 DME fade in Thaiand gt 11 EE Country of Origin Date Code Definition for the Date April 05 2004 04052004 gt 120596 Month MM First Two Digits 04 8 12 Day DD Second Two Digits 05 0 05 Year YY Third Two Digits 2004 8 1996 gt 96 SoundStation Administrator Guide 38 Certifica o e Homologa o no Brasil Produto Telefone de assinante Categoria I Modelo SoundStation 2 Este produto est em conformidade com os requisitos t cnicos pertinentes contidos nos seguintes documentos normativos a Anexo a Resolu o 473 b Anexo a Resolu o N 529 Anexo a Resolu o 442 Consultas ANATEL www anatel gov br IBRACE www ibrace org br POLYCOM Modelo SoundStation2 Selo de identifaca ao ANATEL Ag ncia Nac
39. ut service agreements appli cable to your product For technical Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to con sumers or the limitation of liability for personal injury so the above limi tations and exclusions may be limited Governing Laws This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California USA and by the laws of the United States excluding their conflicts of laws prin ciples The United Nations Conven LAW STATUTORY OR OTHER WISE INCLUDING WARRAN TIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY COR RESPONDENCE WITH DESCRIP TION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEI THER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS assistance or information on service programs please visit Polycom s web site at www polycom com and select the Support menu in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the appli cable written warranty This warranty gives you specific legal rights which may very depending on l
40. vet TAPOVGA ovokevun SPOMOAOYNTNS SoundStation2 mAnpoi Bacik g ATOITNHOEIS kat GAAES Baotk g mpodmob cei O ny ag 1999 5 EK Vaatimustenmukaisuusvakuutus Polycom Ltd vakuuttaa t ten ett SoundStation2 on direktiivin 1999 5 EC keskeisten vaatimusten ja sen muiden tata koskevien s nn sten mukainen D claration de Conformit Par la pr sente Polycom Ltd declare que ce SoundStation2 est conforme aux conditions essentielles et toute autre modalit pertinente de la Directive 1999 5 Dichiarazione di Conformit Con la presente Polycom Ltd dichiara che il SoundStation2 soddisfa 1 req uisiti essenziali e le altre disposizioni pertinenti della directtiva 1999 5 Verklaring Van Overeenstemming Hierbij verklaart Polycom Ltd dat diens SoundStation2 voldoet aan de basisvereisten en andere relevante voorwaarden van EG rightlijn 1999 5 EG Declarac o de Conformidade Attrav s da presente a Polycom Ltd declara que este SoundStation2 se encontra em conformidade com os requisitos essenciais e outras desposic es relevantes da Directiva 1999 5 CE Declaraci n de Conformidad Por la presente declaraci n Polycom Ltd declara que este SoundStation2 cumple SoundStation2 Administrator Guide 37 los requisitos esenciales y otras cl usulas importantes de la directiva 1999 5 CE Overensstammelsef rklaring Polycom Ltd forklarar harmed att denna SoundStation2 veren
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