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Supplier Self Services (SUS)

1. o x 5 z PERN a https cimdd srvr marafiq com sa nwbc sap nwbc node app_window Response Create RFx Response p Submit Read Only Print Preview Check Technical RFx Response Close Save Export Import ENER a Responses and Awards Windows Internet Explorer Total Value 0 00 SAR p z l https cFolder Window Launced Submissio RFx Information y mySAP PLM End of Bi eFolders Collaboration o Details Add New 4 i Refresh Search Favorites Settings Line Number Co LE Fel fiTechnical Details vO Folder CPMUFEED urrent Path Collaboration gt gt gt CPMUFEED 0001 i eal j 0002 POTA lone pod FE CPMUFEED Item Specific Folders Fund El FC Tech Bid y changes made click Save 1 CA 10000001710000000001 E C 10000001710000000002 ame LEE ME tttps cimdl EI CO 10000001710000000003 Subscribe VM PROPRIETARY NOTICE IMPORTANT ae Fors THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE ATA z UN OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cohsidered o i MARAFIQ aly Aji jas kilt lE ef t 7 e N RATE GUPON pe i Mp are ev ESTER umure ca ron WOES Document ID No MSSG 1 PC 001 Power and Water Utility Company for Jubail and Yanbu No of Page s Pa
2. 7 Administration 4 Start Create User Step 1 Click Find User Company Data Own Data Company Data Start Page gt Company Data Step 2 Click Company Deta Change Customer List Replication Status Data is synchronous Name of Company Saravana Industries Oth D U N S Number Language English v Vendor Currency Saudi Riyal v Address Data c o Location Coimbatore Dist Update Company Information Upload Company Authorization Letter for approved authorized user Save Display Company Details icati x Status ODE Data is synchronous Name of Company P Other Name D U N S Number Language English od Vendor Currency Saudi Riyal j Address Data c o Location YANBU District Postal Code 11133 Company Postal Code Country Saudi Arabia x Region P O Box 11133 PO Box Postal Code PO Box Country Saudi Arabia PO Box Location PROPRIETARY NOTICE IMPORTANT pe Pers THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE 1p Hag OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cobsi dd offlale DC Q MARAFIQ CONTROLLED deine Silas E er Fi Ta Par a 4 6 Se STR rn en ron WOES tt a Power and Water Utility Company for Jubail and Yanbu Street Suffix House Number Floor Jurisdict Code Account No Bank Name
3. Contact Data Branch Name Telephone Numb Bank Key Account Name Email Address ELECTRIC HOUSE EST 327608010048508 Al Rajhi Bank RJHISARI130162 Ea Documents Document ID No MSSG 1 PC 001 No of Page s Page 24 of 60 Rev No 0 Date 07 August 2014 Website Documents Component ID MIME type Size in Byte Created By Created On New Lines De S R B No result found Eai idae Delete Selected Objects ax Numbers Description fh TaxType path Confirmation Message Once saved the status shown is DATA STILL HAS TO BE REPLICATED 4 Company Data Show Pending Changes Company Details Replication Status Data still has to be replicated Name of Company D U N S Number Other Name Language English Vendor Currency saudi Riyal Once changed to company data is approved by MARAFIQ replication status of information will be DATA IS SYNCHRONOUS PROPRIETARY NOTICE IMPORTANT a THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE wag OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cqpsirierad ol G MARAFIQ CONTROL Miia E km t i I PETE NAT PLANC pe a Ja 4 n 6 ESTER umure ca ron WOES Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 25 of 60 MARAFIQ Rev No 0 SUPPLIER
4. Download Communication and Collaboration General Information Basic Data Confirmation Name Date Purchase Order No Status Item Overview gt Expand All gt t Collapse All No Status bd 1 In Proc eS ae In Proc Partner Information Partner Number Sold to Party 11 Ship To Ad 11 Service Information 4000000079 Service Agent Name 17 06 2014 7200006442 Created Select All Deselect All G Propose Outstanding Quantities Update Prices Product Produc Line T Descri Quantity Unit of Quanti Open Net Va Ite PR for 0 00 SAR j N 30000 Service Standa CGFHFX 2 500 ach 2500Eac 2 500Eacl 0 00 SAR m Net Value 0 00 SAR Name Street House Num PostCode City Telephone Fax E mail M100 Yanbu Cent King Fahd 41961 Yanbu Indu 43968745 43960761 Status of confirmation changes to COMPLETION REPORTED on submission If service confirmation is approved by Marafiq status changes to Accepted by Customer If service confirmation is rejected by Marafiq status changes to Rejected by Customer PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ IMPORTANT sy sd Only documents with stamps are cgfsidered offleldf DC l CONTROLLED g TE COM py p e ere Se TER gmury cn FOR
5. MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 4 of 60 MARAFIQ MARAFIQ OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are 1 l CONTROLL Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 3 USAGE GUIDELINES Users of this document and MARAFIQ Supplier Portal are bound to comply and adhere to the USAGE AGREEMENT amp DATA PRIVACY STATEMENT as mentioned below USAGE AGGREMENT amp DATA PRIVACY STATEMENT This Usage Agreement and the Data Privacy Statement govern the supplier s use of the Supplier Portal and participation in the transactions and together constitute the Terms and Conditions By acceptance of these terms and conditions the Vendor and its authorized representatives are legally bound by the Terms and Conditions and any modifications or amendments thereto Continued access to the Portal and its Services including without limitation all licenses granted hereunder is subject to compliance with the Terms and Conditions and any breach of the Terms and Conditions will be pursued by to the fullest extent possible The Usage Agreement and the Privacy Statement may be modified at any time without notice and any such modification shall be effective immediately upon publishing By assenting to these Terms and Conditions the Vendor agrees to periodically review the Terms and Conditions published on the Home
6. Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 9 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 10 Compliance with Laws Vendor shall comply with all applicable laws statutes ordinances and regulations regarding the use of the Portal bidding on or purchase of merchandise and posting and retrieval of information including without limitation those governing export control unfair competition antitrust cartelization or false advertising Vendor hereby acknowledges that MARAFIQ has an express policy of complying with applicable laws of the Kingdom of Saudi Arabia and that the operation of the Portal is not intended to facilitate collusion or other illegal agreements among competitors Accordingly Vendor hereby represents and warrants that it does not intend to and will not use the Portal to violate any provision of the Saudi law and will not Knowingly act as a conduit or intermediary for price fixing or any other anti competitive agreement among competitors 11 Intellectual and Informational Property Ownership Vendor Information shall include any information the Vendor submits to the Portal or provides to MARAFIQ including without limitation all information provided in the registration listing or buying and selling processes Vendor information includes contact information and Transactional Data as further described in the Privacy and Confiden
7. All purchase orders According to status New In Process Rejected Confirmed Partially Confirmed Canceled by Customer With the search function SAP Business Client L Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled z Home Find Help FAQ Log off Supplier Self Services eae nee ites S gt List of Purchase Orders Purchase List of Purchase Orders Order Status alf rint Download th Purchase Order No Purchase Name Date Total Value Status 7200006442 venderne 057 PO 17 06 2014 25 000 0000TS7 Confirmed 6500000040 DD _ A TIrrrn 056 PO 17 06 2014 280 00 SAR onfirmed 500000038 1000000054 PO 16 06 2014 0 00 SAR aeled by Customer 1000000053 PO 15 06 2014 80 00 SAR 6500000035 1000000052 PO 13 06 2014 260 00 SAR Confirmed Fi 7200006441 1000000051 PO 11 06 2014 280 00 SAR Confirmed E 7200006440 1000000050 PO 11 06 2014 280 00 SAR Confirmed 7200006439 1000000049 PO 11 06 2014 280 00 SAR Confirmed 7200006438 1000000048 PO 11 06 2014 280 00 SAR In Process 4500010215 1000000046 PO 30 05 2014 9 000 00 SAR Confirmed a 4500010214 1000000045 PO 30 05 2014 9 000 00 SAR Confirmed 7200006436 1000000044 PO 30 05 2014 35 00 SAR Confirmed 7200006435 1000000043 PO 30 05 2014 35 00 SAR Confirmed OT 7200006434 1000000042 PO 30 05 2014
8. Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 22 Admin User Creates Additional User Click CREATE USER File Edit View Favorites Tools Help FINT Business Client Supplier Self Services 7 Administration Create User Find User Own Data SAP Business Client 3 E Home Find Help FAG Log off Supplier Self Services e Find Help Log gt Create User Enter details for the user to be created Privacy Statement Data Privacy Statement Add tH _ The tej General User Information lf the You cz User Name oY Password Confirm Password FormOfAddr Ms First Name Last Name E Mail Address Country Saudi Arabia Language Contact Information Company Roles Telephone th Role SRMSUOQ INVOICER Fax Number SRMSUO00 SERVICE AGENT Department SRMSUO00 ORD COLL USER SRMSU00 SUCO_BIDDER Settings Date Format DD MM YYYY v Role selection Select INVOICER role if user being created is acting as an Invoicer Select SERVICE AGENT role if user being created is likely to submit confirmation for services or ASN Advance Shipping Notification PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ CRATE ae COMPLE tang unurven son works Power and Water Utility Compan
9. registered by your Vendor Admin can access and submit bids Vendor Admin can also access bidding documents if he assigned himself the role of the bidder 2 Will I be able to see a list of other suppliers who were invited to participate in the bid Answer No bid invitations are private Suppliers will not see who else were invited nor will supplier be able to see any other bids other than the Supplier s own bid 3 Does the submission deadline set by the buyer take into consideration the complexity and size of the bid invitation Answer Yes an appropriate time period is provided for bidding to allow vendors adequate opportunity to respond 4 Isthere any specific time on the bid submission date to submit a bid Answer Yes please ensure to submit the bid on or before the specified date and time System will not allow submission of bid after the specified date and time 5 Is there a printable version of the bid Answer Not at this time your bid is only available online However you can print screens directly from the internet browser 6 How will I Know when a buyer makes a change or addendum to a bid Answer Changes to the bid are documented under Changes to RFx in Notes and Attachments and a system notification of change of RFx will be sent to vendor Bidder User 7 Will a change to the bid invitation change a submitted bid Answer No your last submitted bid will remain the same Vendor should ed
10. rrrrrrrrrnnrrrranrnrnnnerrnnrnrnnnrnnnnrnrnnrnnnnnennnnrnnnnne 38 3 7 Submit Service Confirmation Confirmation Processing cccsseccseeeeseeeeeeeeeeseeeeneaees 41 3 7 1 Display and Change Confirmations ccccccccceececeeceeeeeeeseeeseeeeeseeeessaeeeseeessneeeas 42 dre CACC COMM NAN 0 EE 46 PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i ome MARAFIQ CONTROL CONTROL ance i ap A E oe Ort ve COMPL eo A SS TER TTV en FOR WON Power and Water Utility Company for Document ID No MSSG 1 PC 001 g Slj p Jubail and Yanbu No of Page s Page 2 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 3 6 SUDMISSION Of INVOICE wrecicasenasasscnindesaasansucuovadeieasaucodeantusisannasemenaivandugansevanatucsiaameusasanen 47 3 8 1 DEISGE INVOICES EE 47 382 Create and OOM WV ONCE EEE EE 48 4 Frequently Asked Questions ccccceecccceeeceeceeeeecaeeceeceeeceeeeeecesseeeeeseeseeseeeeessueeesaeeesseeeeeeas 51 EG e EEE 51 da VAD ANG COGO eree EE EE N E EE E TE EEEE 51 43 Company informator Uppdal oscacancesenssnonscecaeuserecansasacsesteeessassasncossteseeamsseeseasseeeenensse 52 4 4 Bidding RFX Tendering cccccccceeccseeeceeeeceeeeeeeeseeeseeeeeeeseueeseesseeeseueeseeesa
11. 35 00 SAR Confirmed PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c Ca orde MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 gt FU Jubail and Yanbu No of Page s Page 35 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 5 2 Acknowledge Purchase Order Supplier opens the PO with status NEW to process for acknowledgement Then click on PROCESS for the PO SA Y Business Client r pr _ pa r NS r po Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled x Home Find Help FAQ Log off Supplier Self Services P I OOO C gt List of Purchase Orders gt Display Purchase Order Purchase Order 6500000037 Display History Display Document Flow Print Download Communicatie Step 1 Click Process to Acknowledge Purchase Order General Information Basic Data Terms of Payment Purchase Order ID 6500000037 Payment in Days Discount in 30 Number 1000000053 Name PO Date 15 06 2014 Status SEa Terms of Delivery Incoterm Locatio
12. DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE BMG oR z UN OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cc MARAFIQ Z CONTROLLED j sia Odan nce s i INP a J Se 000 BA j 4 Y SIER mury en ron OE A Document ID No MSSG 1 PC 001 Power and Water Utility Company for SUPPLIER SELF SERVICE SUS USER MANUAL Jubail and Yanbu No of Page s Page 44 of 60 Rev No 0 Date 07 August 2014 Image 3 7 1 3 Service Confirmation Created SA Y Business Client Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled 7 Purchase Orders All New Changed In Process Confirmed Partially Confirmed Rejected Canceled 7 Shipping Notifications All In Process Sent Confirmations All In Process Completion Reported Approved Rejected Canceled 7 Invoices and Credit Memos All In Process Document Sent Approved Rejected Create Invoice Notifications from Purchaser Goods Receipt All Goods Receipt New Cancellation of Goods Receipt All Cancellation of Goods Receipt New Image 3 7 1 4 4 List of Purchase Orders gt Display Confirmation 4000000079 lt Confirm Save X Cancel Purchase Order gt Process Confirmation Print
13. Enter all mandatory details UserID should be unique Click CREATE after all details are entered 5 https services marafig com sa supplier bDLIbizjPTU2MA PD E Self Registration File Edit View Favorites Tools Help Hello Before you start You will be created as an administrator for your company with the following registration The prerequisite for this is that your company be registered with us Fields indicated with a must be filled User Name Password 3 Confirm Password FormOfAddr ng Bl 18 3 8 First Name Last Name E Mail Address Country Singapore Language nolish Telephone l Fax l Number Department Date Format Decimal Format 12 345 587 90 Time Zone UTC 03 Data Privacy Statement Enter your data priesy statement here The text may goal far example fiat consent le given fo the saving and wae of the entered data You can enter a ted for this in transaction SE61_ ln the implementation Guide you can en make appropriate settings so Mat thls text Is used as fhe data privacy statement Yes I have read the data privacy statement and accept the terms Admin User is created PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ ORATE COMPLIANC Ss UTV 29 FOR 10000 a Power and
14. SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 4 Responding to Published Tendering Events RFx 4 4 1 Published Tendering Event RFx Email Notification Users of supplier who has been added as bidder in the RFx event published by Marafig will receive an Email notification for the RFx event lt is mandatory for this user to have bidder role in the portal system to response to RFx event and submit a quote Bidder who receives email notification can either login to Marafiq Supplier Portal using the URL provided in the Email or can login using following URL https services marafiq com sa supplier portal RFx 1000000171 Created RFC SRO 501 Mr Admin Vendor Mufeed We would like to draw your attention to the following RFx HIREMATHS 25 05 2014 11 36 10 1000000171 Tender Event Number Closing date for applications Submission deadline 25 05 2014 20 00 00 Link Far Opening Tendering You can find more information on our website Event httes cimdd srvr marafig com sa nwbe nwbe sm cards wind root amp SAPSRM BO NO 1000000171 OW app obn gte displayrfx sap client 51 1 amp sap language EN amp sap nwbe n ode We would be delighted to receive an RFx response from you A BID1000000171 PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Util
15. Users of the Vendor or the Vendor itself The Vendor may terminate its User ID and password at any time Notice of termination must be provided in accordance with the requirements set forth in Section 17 The Vendor agrees that upon termination of this Usage Agreement said Merchant will honor all outstanding transactions and pending transactions 17 Statute of Limitations The Vendor agrees that regardless of any statute or law to the contrary any claim or cause of action arising out of or related to the use of the Portal or the Portal or these Terms and Conditions must be filed within one 1 year after such claim or cause of action arose or be forever barred 18 Settlement of Dispute Any controversy or claim arising out of or relating to the Terms and Conditions including without limitation this Usage Agreement the parties together shall make good faith efforts to resolve such dispute or claim by whatever means they deem appropriate including conciliation and seeking the assistance of technical accounting or other experts Any PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ s ra E Y Document ID No MSSG 1 PC 001 Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 12 of 60 MARAFIQ Rev No 0 SUPPL
16. WOR Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 45 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 FV Business Client y l is is E p E C Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled t p Find Help FAQ Log off TA Supplier Self Services ee eee Iion ar AG r List of Purchase Orders gt Display Purchase Order gt Display Confirmation Confirmation 4000000079 Copy Display Document Flow Print Download Communication and Collaboration General Information Basic Data Service Information Confirmation 4000000079 Service Agent Name Name Invoice Reference Number Service Location Date 17 06 2014 Purchase Order No 7200006442 Completion Reported Item Overview Completion Status Reported Expand All gt t Collapse All No Status Product Product Type Line Type Description Quantity Quantity Orde Open Net Value z 1 Sent PR for SES test 25 000 00C L 1 1 Sent 300000000 Serice Standard Line CGFHFX 2 500 Each 2 500 Each 0 Each 25 000 00C Net Value 25 000 000 00 SAR Partner Information Partner Number Name Street House Number PostCode Citv Telephone
17. a successful goods receipt is created by Marafig a subsequent invoice can be created by the supplier Supplier can check in Follow on Document for a PO to check if goods receipt is posted by Marafiq for the shipment Can ASN be created for quantity greater than PO quantity Answer No Use Propose Outstanding Quantity to check open PO quantity and then create ASN for a PO How return delivery of shipments are handled Answer Intimation of rejection of shipment and return delivery will be carried out offline outside the Marafiq supplier portal system PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cap MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 57 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 7 Service Confirmation 1 Can service confirmation be submitted without PO acknowledgement Answer No system does not allow creation of confirmations without acknowledgement for PO s which require PO acknowledgement 2 Can cancel a service confirmation already accepted by Marafiq Answer Supplier can cancel an entire confirmation if its status is Completion Reported or Accepted by Customer and if no follow on documen
18. claims are clearly specified on the relevant purchase order or contract 4 Can save my invoice before submitting it Answer Yes you can The saved invoice can then be submitted or it can be deleted 5 Can we submit hard copy invoices to Marafiq Buyer Answer No all invoices are to be submitted online via SUS portal 6 Cana saved invoice be retrieved later Answer Yes it can You can then proceed to complete the invoice before submitting it or you can delete it 7 Can the supplier claim one invoice for all three milestones Answer No The supplier must submit one invoice per milestone The next milestone is applicable once the status of the previous milestone is displayed as posted 8 When can we claim invoices for subsequent milestones Answer Subsequent invoices for milestones can be created and submitted only when the invoice status is labelled as Posted PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 59 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 9 Can we upload a zip file during invoicing Answer No the zip file format cannot be uploaded Please make sure that documents uploaded onto t
19. default that was calculated automatically Terms of payment You can specify payment targets and cash discount rates Attachments In the Service Procurement business scenario you can attach a file for the purchaser to the invoice You can also change the following invoice data at item level PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 49 of 60 Rev No 0 Date 07 August 2014 Products and Services Quantity You can change the quantity of each item Tax rate You can change the tax rate for each item Following displays Invoice Creation SAP Business Client i pe p pr pp TT is is is is L Home Administration Confirmations Invoices and Credit Memos Notifications from Purchase Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled Home Find Supplier Self Services Step 1 click update Prices gt List of Purchase Orders gt Display Purchase Order gt Disg by Goods Receipt gt Process Invoice Send message to Accounts Payable Marafig Process Invoice 5000000045 Save X Cancel Update Prices Print Download aication a
20. engineer PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ s ra E Y Document ID No MSSG 1 PC 001 Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 11 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 decompile or otherwise translate in any way the software and user interface made available from on or through this website The Vendor shall have no right or claim of right to the software or any unique ideas found on this website No ownership rights are granted to the Vendor hereunder and no title is transferred hereby 15 Our Relationship The Vendor and MARAFIQ are independent contractors and no agency partnership joint venture employee employer or franchisor franchisee relationship is intended or created by this Usage Agreement or the Terms and Conditions 16 Termination In its sole discretion MARAFIQ may restrict or terminate the Vendor s usage of the Portal products or services postings or current bids immediately if the said Vendor breaches any of the Terms and Conditions or if MARAFIQ is unable to verify or authenticate any information provided by the Vendor In its sole discretion MARAFIQ can enforce this provision against individual employee User
21. must be in posted status before the second invoice can be created PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i ome MARAFIQ Ei CONTROLLED ha ee 5 25 ance 1 ap TF COMPL y SS TER umur co ron WOE E Document ID No MSSG 1 PC 001 Power and Water Utility Company for SI p Jubail and Yanbu No of Page s Page 60 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 15 How can I create an invoice Answer Refer to the user guide Supplier Portal User Manual 16 Is it permissible not to use SRM online invoicing Answer No when you are on board as SUS Supplier SRM online invoicing must be used for all existing PO claims in SUS 4 9 System Technical Requirements 1 Is there any system setting that a supplier has to configure to transact in SRM SUS Answer Yes a SUS supplier must ensure that a Pop Ups are NOT BLOCKED This is to allow your system to open a new screen attachment b Cookies are ENABLED This is to allow your system to open downloaded attachments such as Purchase Orders and Tender Specifications which will appear in PDF format 2 Which is the most compatible browser to use Marafiq Supplier Portal on Answer We suggest to use Interne
22. or change delete existing users based on the Company Authorized Representative Letter duly authenticated by the Chamber of Commerce 5 How do I receive my temporary SUS user ID and password Answer Your SUS user ID and password will be provided by email upon registration via the Registration of Supplier ROS system 5 3 Company Information Update 1 How do change or update my email addresses and contact information Answer You can change or update email addresses and contact information in the Profile Company Data section Only Vendor Admin user is allowed to do these changes 2 Can update edit add delete my category of business Answer As of now NO But this feature will be available soon 3 Post update of company information can a supplier continue other transactions in Marafiq Supplier Portal Answer Yes Business transactions can proceed normally even if changes to company data are not yet confirmed by Marafia PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 53 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 5 4 Bidding RFx Tendering 1 Who can access bidding documents Answer Only the Bidder User
23. pga i eS z Ss i In Process Communication and Confirmed Create Service Partially Confirmed Sa Entry Sheet ejecte J General Information Canceled El v Shipping Notificati ping ee Basic Data Terms of Payment In Process Purchase Order ID 7200006442 Payment in Days Discount in Sent EEE 30 e E umber 1000000057 All Name PO s RR Date 17 06 2014 Completion Reported T f Deli Incoterm Location Rejected Follow On Documents 1 _ Canceled Invoices and Credit Memos H 1 E i All Confirmation nvoice In Process Document Sent Approved Rejected Item Overview Create Invoice gt t Expand All gt t Collapse All Notifications from Purchaser ATE No Short Text Product PO Quantity Purchase Order Required on Status t N ea ea a 1 PR for SES test 1 000 Activ unit 25 000 000 00SAR 15 07 2014 Confirmed 2 ng ps A i iy ae 1 14 CGFHFX 300000000 2 500 Each 25 000 000 00 SAR Confirmed Image 3 7 1 2 Supplier enter details and clicks CONFIRM l r f r fr iS f r V iS is Home Administration Confirmations invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications il New Changed In Process Confirmed Partially Confirmed Rejected Canceled dess beni Purchase Orders 4 List of Purchase Orders gt Display Purchase Order gt Process Confirmation AN Confirmation 4000000079 oa 2 Confia E S
24. the invoice Customer Pepe This status is set if the purchaser rejects the invoice Customer Payment You can set this status manually if the purchaser has Made initiated the payment Following image displays creating invoice with reference with a Good Receipt SAP Business Client Lo er _ z r vo gi Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled H Find Help FAQ L ff Supplier Self Services pre LEE de SA gt List of Purchase Orders gt Display Purchase Order gt Display Document Flow Document Flow Back to Doc D EF N STEP 1 Click D tN D t Dat Stat Total Val ocumen mk z Document Name ocument Date atus otal Value san de u Good Receipt 2 2 2 Purchase Order 10000 PO 19 05 2014 Confirmed 80 00 SAR Shipping Notif 300005 ASN 19 05 2014 Sent 0 00 Shipping Notif sett ASN 18 06 2014 Sent 0 00 4000000085 GR 18 06 2014 8 00 SAR PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 g Slj p Jubail and Yanbu No of Page s Page 48 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2
25. 014 4 8 2 Create and Submit Invoice Supplier opens Goods Receipt and accepts Good Receipt Once GR is accepted click on Create Invoice i y woo I I i ae Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled Supplier Self Accept Home Find Help FAQ Log off Invoice gt List of Purchase fchase Order gt Display Document Flow gt Display Goods Receipt Goods Recp 000000085 Display Document Flow amp Print General Information Gack Daia Step 2 Create Invoice Number 4000000085 Name GR Date 18 06 2014 Status New N Item Overview Number Product Description Purchase Order No Purchase Order Item Quantity Ordered Goods Receipt Qua 1 301000248 POTABLE WATER amp SANIT 4500010208 10 10 Each 1Each Partner Information Partner Number Name Street House Number PostCode City Telephone Fax E mail Sold to Party 11 M100 While creating invoice supplier can change the following invoice data at header level Basic Data Invoice You can change the invoice number Description You can change the description of the document Unplanned delivery You can enter unplanned delivery costs costs Messages You can enter messages to the purchaser Price Information Tax You can enter tax manually or manually overwrite a
26. 1 Total Value 270 00 SAR RFx Response Version Number Active Version RFx Version Number ActiveV Add Comment ftem 2 Test comment Bidder can add comments for MARAFIQ Add Attachment Edit Description Versioning Delete Create Qualification Profile Assigned To Category Description i The table does not contain any data 4 4 3 2 Create RFx Technical Response Technical Proposal Bidder click on Technical RFx Response cFolder area is launched Bidder can add attachments here only if RFx Response being created is in EDIT mode Folders specific to Bidder UserlD are created Here bidder can submit is technical proposal Bidder can submit technical specs specific to item Bidder can create folders add documents and add notes Click SAVE after upload of documents without fail Without clicking on SAVE technical proposal may be lost and may not be available to Marafiq buyer after technical opening 65 RFx and Auctions fig v v dm v Pager Safety Sy p ine ien Display REx Windows Internet Explorer Work Ov a https cimdd srvr marafiq com sa nwbc sap nwbc node app_window_body RFx and Display RFx Print Preview Technical RFx Close Participate Do Not Participate Tentative Create Response Export R x Response Windows Internet Explorer jije Py Click to Submit Technical _
27. 5 GR 18 06 2014 Document Read 8 00 SAR 5000000045 N PO 18 06 2014 8 00 SAR Invoice Document Number Document Status PROPRIETARY NOTICE IMPORTANT AS Gr THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE wag OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c sj e UG 01 G MARAFIQ aly Aji Jua l E ur l PORAT FP IANG ee ye Se ESTER mury eo ron WOO L Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 51 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 5 FREQUENTLY ASKED QUESTIONS 5 1 General 1 What is SUS Answer Supplier Self Service SUS enables pre qualified Marafiq suppliers to interact electronically with Marafiq to a Update company data b Participate in bidding c Acknowledge and accept purchase orders and contracts d Create advance shipping notifications ASN e Create service confirmations service entries f Submit online invoices 2 Are there any guidelines on how to use SUS Answer Yes supplier user guides are available in the Marafiq website 5 2 User ID and Logon 1 forgot my SUS portal password Answer Please send your Used ID and Email ID to Marafiq Support Email srmsupport marafigq com sa 2 cannot login to the SUS portal due to Registere
28. 6440 1000000050 ve General Information 7 Confirmations 7200006439 1000000049 nm N a PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE MARAFIQ OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 40 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Processing ASN Shiping Notification List of Purchase Orders gt Display Purchase Order gt Display ASN B Info Your changes have been adopted successfully Display ASN 3000000022 609 Dept Document Fow Bm AS omr ad success san List of Purchase Orders gt Display Purchase Order gt Process ASN Display ASN 3000000020 Goods Delivered to Recipient E Save Cancel amp Print Download i General Information Basic Data Step 1 Add i Information Description i Number 3000000020 Delivery Date Expected 18 06 2014 15 00 Name ASN Shipping Date 18 06 2014 15 00 Date 18 06 2014 Means of Transport Truck Status Created Transport ID Code ENTER TRANSPORT CODE Bill of Lading ENTER BILL OF LOADING Item Overview Select All Deselect All Propose Outstanding Quantities igen o Shipped No Description Product Quantity Measure Purchase Orde P
29. 68 Accepted 1000000074 HIREMNATHS 13 05 2014 11 48 10 RFX Pubished 13 05 2014 4000000065 Accepted F 000000072 HIREMATHS 12 05 2014 13 54 54 RFx Pubished 12 05 2014 4000000055 Submitted E 000000071 HIREMATHS 12 05 2014 11 02 03 RFx Pubished 12 05 2014 4000000055 Submitted 000000061 Copy of 1000000054 RFx Published 09052014 4000000050 Accepted Once RFx Event Number is identified bidder opens RFx event by clicking on RFx number or by selecting line and then click on DISPLAY EVENT Response Status column shows whether bidder has Submitted or No Bid Created for any particular RFx event Response Status Accepted or Rejected shows final acceptance of RFx response PROPRIETARY NOTICE IMPORTANT g Fe THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE ys pas OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are consi dd otfeME pC Q MARAFIQ CONTROLLED didas Silas IR PCRATE CON LIAN dd ant a 4 ER UMUT C9 FOR 10 er lt Power and Water Utility Company for Document ID No MSSG 1 PC 001 gt FU Jubail and Yanbu No of Page s Page 27 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 4 2 1 DISPLAY RFx Information Display RFx Peranan Techies rx cose Faria Creste Respenes Econ RFx Number 1000000171 RFx Name HREMAT
30. AFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ Document ID No MSSG 1 PC 001 Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 8 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 The Portal may contain links to third party websites not under the control or operation of the MARAFIQ MARAFIQ provides links only as a convenience and does not endorse and is not responsible for the contents of any linked site Vendor assumes sole responsibility and risk for use of such third party links Vendor s postings to the Portal are the sole responsibility of the Vendor Vendor hereby acknowledges and agrees that MARAFIQ has no obligation to monitor Portal content or third party links and expressly disclaims any responsibility to filter any such content However MARAFIQ reserves the right to take any action with respect to information posted on the Portal that MARAFIQ deems inappropriate in its sole discretion including but not limited to the immediate removal of offensive or harmful content or Suspension or termination of the Vendor s rights of use The Vendor shall not post information on the Portal that is or offer Products or services for sale that are e Fraudulent or related to the sale of counterfeit or stolen items e Infringing of any third party s rights in
31. Confirmations Supplier can cancel an entire confirmation if its status is Completion Reported or Approved by Customer and if no follow on documents have been generated for it Once supplier has canceled the confirmation he she can create a new confirmation for the purchase order quantity or part of it PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 47 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 8 Submission of Invoice This function enables suppliers to create and edit invoices in Marafiq Supplier Portal SUS and send them to Marafia Supplier can create invoices with references to purchase orders confirmations ASNs or goods receipt notifications 4 8 1 Select Invoices Supplier can select invoices as follows All invoices According to status With the search function Supplier can select invoices by status as follows Status This means This status is set automatically when the invoice is created This status remains as long as the invoice is not sent Document This status is set automatically when you choose Send The In Process Sent invoice is sent to the purchaser pre This status is set if the purchaser accepts
32. E WRITTEN PERMISSION OF Only documents with stamps are i meraga MARAFIQ CONTROLLED ai ee Re 25 ance gg VE COMPL H SS TER umur co ron WOE E S p MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 56 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 5 5 Purchase Order and Acknowledgement 1 If my internet browser cannot display PO what should I do Answer This error is most often caused by the pop up blocker in internet browser or incompatible internet browser Please click here to read and comply with the System Technical Requirements 2 IfI receive a PO with incorrect value what should I do Answer Reject the PO through SUS and buyer can see the rejected PO and rectify the same 3 How can I check my PO status Answer You must login to SUS Portal and go to Purchase Order menu 4 If cannot find PO in the SUS portal what should I do Answer Click the refresh button in the SUS portal to get the latest update 5 6 Advance Shipping Notification 1 When an ASN should be created and submitted in Marafiq supplier portal Answer Marafiq suggests supplier should create ASN and capture ASN number and send this detail with the shipment Can invoice be submitted immediately after successful creation of ASN s Answer No only after the shipment is received and
33. ENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE Oa OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are 1 es E irven FOR 10808 7 v Ry at Power and Water Utility Company for Document ID No MSSG 1 PC 001 SI p Jubail and Yanbu No of Page s Page 17 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 PROCESS STEPS 4 1 Registering Using User ID and Password 4 1 1 Supplier Receives User ID and Password MARAFIQ system sends Temporary User ID and Password to supplier on their registered email IDs This User ID and Password can be used only once Created RFC communication SUP 560 Dear Sir Madam We are pleased to welcome you as a registered vendor in MARAFIQ Supplier Portal with company name Hanwha Saudi Contracting Co Ltd To start using the MARAFIQ Supplier Portal please follow the steps listed below 1 Create Admin User using temporary user User ID BF 586890931 using below link https ffservices marafig com sa supplier newregistration You will receive password for registration through separate mail 2 Vendor Administrator to create other user IDs for Company authorized representative using his her user ID in the link below https f services marafig com sa supplier portal 3 Vendor Administrator should upload Company Authorized Representatives letter
34. Fax E mail Image 3 7 1 5 Document Flow EY Business Client E E l E is Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications Home Administration All New Changed In Process Confirmed Partially Confirmed Rejected Canceled Home Find Help FAQ Log off as TA E gt KD Supplier Self Services gt List of Purchase Orders gt Display Purchase Order gt Display Confirmation Display Document Fow Document Flow Document Flow Back to Document Type Number Document Name Document Date Status Total Value Purchase Order 1000000057 PO 17 06 2014 Confirmed 25 000 000 00 SAR Confirmaiigp 4000000079 Invoice Reference Number 17 06 2014 Completion Reported 25 000 000 00 SAR Confirmation number show the status of SES with value PROPRIETARY NOTICE IMPORTANT CF N THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE ETA z PN OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cobsi 2 G MARAFIQ Al Aji 194 Silas amp aa Onan X TATE COMP Nee Yep FY tig s ITER umur en ron WON S Document ID No MSSG 1 PC 001 Power and Water Utility Company for S p Jubail and Yanbu No of Page s Page 46 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 7 2 Cancel
35. HS 25 05 20 i Published RFx Start Date Submission Deadline 26 05 2014 20 00 00 UTC 3 Remaining Time 0 Days 01 47 08 RFx Owner RF x Version Number RFx Version Type Active ee tems gt Notes and Attachments REx Parameters Questions Note and Attachments Condtons Time Zone UTC S Technical RFx Response Opening Date 00 00 00 Start Date 000000 Type of Order Suodmasion Desdine 26 05 2014 2000 00 oes 2000 cD End of Binding Period Currency SAR Bid Bond Function Number i Name Phone Humber Requester i RFC SROLS0 RFC SRD_S0 Goods Recipient RFC SRO 501 RFC SRO 501 Ship To Address Jubal Corporate amp Admin Location Jubad Corporate amp Admin 03 3401111 RFx Information RFx Parameters Start Date Date from which RFx event will be available to respond Submission Deadline Date till which bidder can submit a response edit or withdraw a submitted response Questions Marafiq may need a supplier to respond to some question These questions may be general questions or specific to an item of RFx Notes amp Attachments Tendering Text Purchaser Remarks etc will be available under this tab PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE Oa OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are 1 es MARAFIQ lz Power and Water Utility Company fo
36. IER SELF SERVICE SUS USER MANUAL Date 07 August 2014 dispute or claim which the parties are unable to resolve within a reasonable time after such efforts shall be referred to the appropriate Court of Law in the Kingdom of Saudi Arabia for final determination and Vendor hereby consents to the exclusive jurisdiction of the Court of Law in the Kingdom of Saudi Arabia for the purpose of final determination of any such dispute or claim arising hereunder Notwithstanding any such controversy protest dispute claims settlement effort or court proceedings relating directly or indirectly to the execution of a Purchase Order or Contract at all times Vendor shall proceed with the performance of the Work in accordance with the determination instructions and clarification of MARAFIQ 19 Notices Except as explicitly stated otherwise or required by law the Vendor shall provide any notices to MARAFIQ by courier or postal mail to MARAFIQ Head Office Street 118 Jubail Industrial City 31961 Saudi Arabia and MARAFIQ shall provide any notices to the Vendor at the email and or courier postal address that the Vendor provides to MARAFIQ at registration or such other address as either party shall specify in a notification in accordance with this section Email notices shall be deemed given one 1 working day after the email is sent unless the sending party receives notice that the address is invalid or the email has otherwise failed to reach the destinat
37. Page of the Portal under the link Usage Agreement and Data Privacy Statement and be bound by any modifications or amendments thereto PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE ee ee e L tgp Te as TE COMPLIANCE e 2 v JP Ne CITER gnur ca FOR VENT S AS MARAFIQ OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i CONTROL MARAFIQ Document ID No MSSG 1 PC 001 Power and Water Utility Company for g Slj p Jubail and Yanbu No of Page s Page 5 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Vendors who have any questions about the Terms and Conditions are invited to contact the MARAFIQ Procurement and Contracts Department 1 Vendor Warranties Through the electronic platform provided by MARAFIQ the Vendor can participate in the online Transactions User of the portal from on behalf of the Vendor represents and warrants that he she 1 Is duly authorized to consent to these terms and conditions on behalf of his her respective company 2 Can form legally binding contracts under applicable law 3 Has the right to grant the intellectual and informational property rights at issue under this agreement and that such grants do not infringe the rights of any third party and 4 Is of the organization that is in commercial b
38. Power and Water Utility Company for Document ID No MSSG 1 PC 001 g DB Jubail and Yanbu Total No of Page s 60 Excluding this page MARAFIQ Rev No 0 Document Approval Form Date 07 August 2014 SUPPLIER SELF SERVICE SUS TITLE OF DOCUMENT USER MANUAL RevisionNo Date Revision Details Section Revised 07 Aug 2014 DP 0 EE NE Si nature e Ay Name amp Title l Ze 17 Ava Low SWED BY s gt gt ce P Name Abdullah M Al Dhafeeri Emad Lotfi Easa Section Head Jubail Section Head Yanbu APPROVED BY Z me a miste et HE oa DISTRIBUTION LIST Intranet 1 PP finternet pp Document classification Public pp PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Document ID No MSSG 1 PC 001 Power and Water Utility Company for S p Jubail and Yanbu No of Page s Page 1 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 1 TABLE OF CONTENTS Me 0100 EE EE E A 3 2 Usage Guidelines rrnrnnnrnnnnrnrnnnrnnnnrnranrnnnnnernansrnnnnennanennnarennunennassennnsennnssennnsennasennnnsennnssnnnn 4 OR SN 17 3 1 Registering Using User ID and Password arrrrnnrnnnnnnnnrnnnnennnnnnanennnnennnrnnnnennnsnnnnennnsennn 17 3 1 1 Supplier Receive
39. SSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ s ra E Y Power and Water Utility Company for Document ID No MSSG 1 PC 001 g Slj p Jubail and Yanbu No of Page s Page 14 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 shipment or government restrictions strikes war any natural disaster or force majeure or any other condition beyond MARAFIQ s reasonable control 23 Miscellaneous Provisions These Terms and Conditions constitute the entire agreement and understanding between the parties with respect to the Vendor s use of the Portal and supersede and replace any and all prior written or verbal agreements Headings are for reference only party s failure to insist upon or enforce strict performance of any provision of the Terms and Conditions shall not be construed as a waiver of any provision or right Neither the course of conduct between the Vendor and MARAFIQ nor trade practice shall act to modify any provision of the Terms and Conditions If any particular provision of the Terms and Conditions is held to be invalid or unenforceable such determination shall not affect any other provision of the Terms and Conditions which shall remain in full force and effect In addition if any provision contained in the Terms and Conditions shall for any reason be held to be excessively broad as to activity or subject it shall be const
40. Water Utility Company for Document ID No MSSG 1 PC 001 g 3l p Jubail and Yanbu No of Page s Page 20 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 2 Creating Additional Business Users 4 2 1 Launch URL of Marafiq Supplier Portal Click https services marafig com sa supplier portal Enter Admin User ID and Password create in Step 3 1 3 System may ask you to reset password for first time login Create new password if prompted by system LOG 4 User DEMOUSER Password seecseee Log On Change Password Copyright MARAFIQ Running Water amp Power for Life MAPATIQ Following page will be displayed to Admin User Only Admin User has access to the page shown below File Edit View Favorites Tools Help FINT Business Client Supplier Self Services 7 Administration Create User Find User Own Data Company Data Customer List PROPRIETARY NOTICE IMPORTANT ae Fors THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE mas A OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cohsidered ot NG i MARAFIQ CONTROLLED deiae Aua hati t Conporare cows ence e ep ere ITER umuy ca FoR WOES Document ID No MSSG 1 PC 001 Power and Water Utility Company for S p Jubail and Yanbu No of Page s Page 21 of 60 MARAFIQ
41. all claims demands and damages of every kind and nature including without limitation actual special incidental and consequential Known and unknown suspected and unsuspected disclosed and undisclosed arising out of or in any way connected with the use of the Portal or any agreement or transaction between any Vendor on one hand and any other Vendor whether or not consummated or any Third Party Provider on the other hand 8 Good Faith and Fair Dealing The Vendor hereby agrees to act in accordance with the principles of good faith and fair dealing when transacting on or through the Portal MARAFIQ reserves the right to investigate any allegation or evidence of Vendor s failure to abide by the principles of good faith and fair dealing in connection with its use of the Portal and to fashion and enforce remedies in its sole discretion in order to address any violation of such principles 9 Information posted on the Portal The Portal may contain news and information published by various Third Party Providers some of which may contain facts views opinions analysis and recommendations of individuals and organizations deemed of interest MARAFIQ does not guarantee the accuracy completeness or timeliness of or otherwise endorse these views opinions analysis or recommendations Vendor assumes sole responsibility and risk for use of such content PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MAR
42. all such third party trademarks and content and all intellectual property rights related thereto belong to the PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ s ra E Y Document ID No MSSG 1 PC 001 Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 10 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 respective third parties The Vendor shall not infringe or remove any copyright trademark or other intellectual property or proprietary notice or legend contained on the website or its content 12 System Integrity The Vendor hereby agrees not to tamper in any way with the software or functionality of the website Without limiting the foregoing the Vendor agrees not to put any computer programs information or data into the Portal which contains any viruses time bombs trojan horses worms cancelbots or other computer programming routines that may damage interfere with intercept or expropriate any system data or information 13 Confidentiality The Vendor is responsible for implementing sufficient firewalls protections procedures and checkpoints to satisfy their particular requirements for the protection of their systems and or accuracy of data input and output
43. and for maintaining a means external to MARAFIQ for the reconstruction of lost data The Vendor agrees not to disclose any other Vendor s Information including without limitation all information provided during the buying and selling processes The Vendor agrees not to invade another Vendor s privacy including but not limited to the breach or attempted breach of the security of another s computer software or data Use or distribution of tools designed for compromising privacy or security is strictly prohibited 14 License Subject to the Terms and Conditions MARAFIQ hereby grants the Vendor a non transferable non exclusive non sub licensable license to use the System and the user interface for viewing and otherwise using the website and its services in accordance with the Terms and Conditions and for no other purpose All rights title and interest in and to the software user interface and content made available from on or through this website shall belong to MARAFIQ including all modifications thereof and enhancements thereto The software and user interface made available from on or through this Portal may not be copied modified or distributed by the Vendor nor may derivative works be prepared therefrom The license granted pursuant to the Terms and Conditions is solely for the internal use of the Vendor and may not be used for any time sharing or service bureau purposes outside of the Vendor s organization The Vendor shall not reverse
44. any warranties of any kind including but not limited to a The implied warranties of merchantability fitness for a particular purpose title and non infringement PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ mms Document ID No MSSG 1 PC 001 Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 7 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 b That service will be continuous uninterrupted and or error free and c As to the accuracy of any information made available on or through the portal by or on behalf of any Vendor third party or agency 7 Release Because the MARAFIQ is not a party to any Vendor to Agency Vendor to Vendor or Vendor to Third Party Provider as Third Party Provider is defined in Section 10 below agreements and has no control over the truth or accuracy of representations made by these parties or the ability of parties to any such agreement to fulfil their part of any transaction the Vendor hereby releases and agrees to hold harmless MARAFIQ and its officers directors sub contractors including without limitation technology providers acting in their capacity of providing services to MARAFIQ agents and employees from any and
45. ave X Cancel amp Print Download Changed In Process Ed Communication a A Clee PRESS CONFIRM TO Partially Confirmed Create SES Rejected General Information EI Canceled gt Shipping Notifications Basic Data Service Information All Confirmation 4000000079 Service Agent Name In Process Name Service Location Sent Date 17 06 2014 GE Purchase Order No 7200006442 Enter your Invoice Status Created Number as In Process reference Number Completion Reported Approved Item Overview Rejected m Canceled Expand All t Collapse All Select All Deselect All G Propose Outstanding Quantities Update Prices Invoices and Credit Memos All No Status Product Produc Line T Descri Quantity Unit of Quanti Open Net Va Item S In Process v 1 In Proc PR for 0 00 SAR fw m Document Sent rhe 724 In Proc 30000 Service Standa CGFHFX 0 Each 2500Eac 2500Eac 0 00 SAR im O Approved Rejected Net Value 0 00 SAR Create Invoice Enter Quantity of Notifications from Purchaser Partner Information Service performed Goods Receipt All Goods Receipt New Partner Number Name Street House Num PostCode City Telephone Fax E mail Cancellation of Goods Receipt All Sold to Party 11 M100 Cancellation of Goods Receipt New Ship To Ad 11 Yanbu Cent King Fahd 41961 Yanbu Indu 43968745 43960761 PROPRIETARY NOTICE IMPORTANT gt ty de suas Fors THIS
46. ay RFx mae Response Technical Cose Partei Do Not Partepaie Tentative Create Response Export RFx Number 10 anne RFx Ve d Create RFx Respon New Window Launched I in Create Mode https cimdd srv wbc node app_window_body Submit ReadOnly Print Preview Check Technical RFx Response Close Save Export pog Bia status Time Sta RFx Response Number 4000000091 RFx Number 1000000171 Status In Process Submission Deadline 27 05 2014 20 00 00 UTC 3 Remaining Time 0 Total Value 0 00 SAR RFx Response Version Number Active Version RFx Version Number Active V Submission Dead Time Remaining for Opening F End of Binding Basic Data Questions Note Attac Conditio ced Detais Aad Response VEN Submission Currency Saudi Riyal Questions Status and Statistics EE Created On 27 05 2014 16 19 44 UTC 3 Created By Ms Contact Mufeed Last Processed On 27 05 2014 16 19 44 UTC 3 Last Processed By Ms Contact Mufeed a Event Parameters REx Information Enter Incoterms with Location Enter desired Payment Term Enter response to Question if any Select Currency if option is made available by Marafiq Items Enter Price and Bid Quantity to be submitted This is the price bid for this RFx event Enter conditions if any at Item Detail level Submit Read Only Print Preview Check Technical RFx Response Close Save E
47. cally when the confirmation is created Completion This status is set after the service provider reports completion of Reported the service to the purchaser by selecting Confirm Rejected by This status is automatically set when the purchaser rejects the Customer confirmation Approved by _ This status is automatically set when the purchaser accepts the Customer confirmation PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ v s r irven ron ort Document ID No MSSG 1 PC 001 Power and Water Utility Company for 9 p Jubail and Yanbu No of Page s Page 42 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 SAP Business Client Lo Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders aduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled Supplier Self Services 7 Purchase Orders 4 List of Purchase Orders Purchase Order Al List of Purchase Orders Number New Changed Kr Purchase Order Ng Timber Name Date Total Value ocess List of Purchase Orders Home Find Help FAQ Log off Purchase Order Value Status Confirmed 720000644 1000000057 PO 17 06 2014 25 000 000 00 SAR Conf
48. cluding but not limited to copyright patent trademark trade name trade secret or other proprietary rights or rights of publicity or privacy e Transmitted anonymously or labelled under a false name e In violation of any applicable law statute rule or regulation including without limitation those governing export control consumer protection unfair competition cartelization government public sector procurement anti discrimination or false advertising e Obscene indecent or pornographic e Defamatory trade libelous threatening or harassing or e Unsolicited or unauthorized advertisements promotions or other forms of solicitation In addition the Vendor may not link directly or indirectly to or include descriptions of Products 1 that are prohibited by this Usage Agreement or the fruits of such prohibited Products or 2 to which the Vendor does not have the right to link or include The Vendor must obtain MARAFIQ s express permission to link this Portal to his website Furthermore the Vendor may not post to MARAFIQ or sell through the Portal any Product that could cause MARAFIQ to violate any applicable law statute ordinance or regulation of any jurisdiction PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ Document ID No MSSG 1 PC 001
49. d ID Invalid Answer A temporary SUS user ID and password must be obtained for first time login to access the SUS portal Refer Section 4 1 3 How many SUS user IDs are provided per supplier Answer Initially every supplier will receive only one SUS super user ID Additional users can be created by the Vendor Admin user based on the Company Authorized Representative Letter duly authenticated by the Chamber of Commerce 4 Howcan apply for additional SUS user IDs Answer Please refer section 4 2 2 The supplier can add SUS user IDs by following the steps below 1 Download the Company Authorized Representative Letter 2 Complete the letter get authenticated by Chamber of Commerce and scan the form in PDF format 3 Login to SUS portal and go to Company Data tab PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i ome MARAFIQ Ei CONTROLLED ha ee ance i ep nee CRATE COMPL p SS TER TTV en FOR WON Document ID No MSSG 1 PC 001 Power and Water Utility Company for S p Jubail and Yanbu No of Page s Page 52 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 Click Change and upload the file in Documents 5 Vendor Admin user creates additional users and
50. e Vendor The Portal is a venue through which MARAFIQ and the Vendor can conduct official business transactions MARAFIQ decides with whom to do business MARAFIQ does not set nor endorse the price contract terms quality safety conformance or legality of the Products advertised or offered for sale to third Parties It is the sole responsibility of Vendors and its authorized representatives to provide best offers through the portal that add value to MARAFIQ needs 4 Upgradation and Modification in the Portal Features The features of the Portal may be upgraded and or modified from time to time which may result in change of functionality workflow methodology of executing operations on the System It shall be the responsibility of the Vendor to get its authorized users readily available to attend acquainted and trained by MARAFIQ on the execution of operations of the System as required from time to time 5 Minimum System Requirements The Vendor shall ensure compliance with minimum system requirements in terms of hardware software and internet connectivity as required to operate the System 6 No Warranty By assenting to these terms and conditions the Vendor assumes any and all responsibility and risk of use of the portal and any products or services contained therein MARAFIQ provides the portal and services as is and as available without any warranty or condition of any kind express implied or statutory MARAFIQ expressly disclaim
51. eate ASN Shipping Notification will be visible FN Business Client E E re E Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser heduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled 5 k H Find Help FAQ Log off Supplier Self Services Seen ees Enge gt List of Purchase Orders gt Display Purchase Order Info Your changes have been adopted successfully Purchase Order 6500000037 Create ASN Communi Display History Display Document Flow Print Download This Create ASN Shows Acknowledgement sent successfully General Information Basic Data Terms of Payment Purchase Order ID 6500000037 Payment in Days Discount in 30 Number 1000000053 Name PO Date 15 06 2014 Sighi aa Terms of Delivery Incoterm Location Follow On Documents H Eu J And PO status shows as CONFIRMED SA Y Business Client EE is 6 E C E Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders All New Changed In Process Confirmed Partially Confirmed Rejected Scheduling Agreement Releases Shipping Notifications Canceled N Home Find Help FAQ Log off Purchase Order Status Changed Supplier Self Services from NEW to Confirmed Shows gt List of Purchase Orders gt Display Purchase Order gt Display Documen
52. eeeseeeeaes 53 4 5 Purchase Order and ACKNOWICAGEMENMM cccceccceeeeceeeceececeeeecueeceuseceueeseeeseueesseesees 56 4 6 Advance Shipping Notification rnnrnrnnrrnnrrnnnrnranennnnrnnnrnnnnennnrnnarennnnennernnanennnsennsennnsenne 56 4 7 Service Confirmation ranrannnnrrrannrnnnnrrrnnrennnnerrnnrrnnnnennanrnnnnnennnnennnssennnsennnssennnsennnssennnee 57 20 TIMING 0 1 ao EEE ENE EE NE NE 58 4 9 System Technical Requirements rrrrranrrnnnnrnranrnnnnnenranrnnnnnnnnnnennnnrnnnnnennnnennnnnennnsnnnnne 60 PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 3 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 2 PURPOSE The purpose of this user manual is to provide guidelines and governance for vendors in relation to the Marafiq Supplier Self procedures and processes when there is a need to procure materials services PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cap MARAFIQ CONTE Power and Water Utility Company for Document ID No
53. ge 32 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 mySAP PLM cFolders i i Collaboration on the Web Refresh Search Favorites Settings Help Logout aA sia Folder 70000001710000000001 Help Technical Details win Current Path Collaboration gt gt gt CPMUFEED gt Tech Bid gt 10000001710000000001 Technical Bid Folder F CPMUFEED T 3 a FC Tech Bic o save any changes made clic ve J 10000001710000000001 10000001710000000002 10000001710000000003 Subscribyprmm I C COLLABORATION RARE le ite EXTERNAL AREA Click to upload To create folder objects select Create To copy or delete objects select the requ item Specific choose Copy or Delete Technical Bid Item Tech Bid Folder Contents Uploaded Upload PDX Package Ss Names z Current Version Read Status Changed by Changed on New Document Browser docx 210KB Contact Mufeed 27 05 2014 16 23 01 Name 10000001710000000001 Now bidder has created Technical Proposal and Price bid for the RFx event PROPRIETARY NOTICE IMPORTANT j ans pa iy THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE was OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cc Q MARAFIQ CONTROLLED cine kat k T Ff j vr ts Document ID No MSSG 1 PC 001 Powe
54. h 25 05 2014 15 51 58 4 4 2 3 Show Intent of Participation Based on the RFx bidder can decide whether to Participate Do Not participate or keep his decision pending to participate by clicking on Tentative This action will give information to Marafiq about number of likely participants in a particular bidding event Even if bidder does not show intent of participation he can submit edit or withdraw his response before submission deadline Note In spite of showing intent of participation bidder has to submit a valid bid before submission deadline to be considered for subsequent process Showing only intent of participation without a valid bid does not qualify a bidder for further consideration PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE m OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c polere MARAFIQ CONTROLLED J Document ID No MSSG 1 PC 001 Power and Water Utility Company for Jubail and Yanbu No of Page s Page 30 of 60 Rev No 0 Date 07 August 2014 4 4 3 Submitting RFx Response 4 4 3 1 Create RFx Price Response Bidder click on CREATE RESPONSE to create RFx response Display REx Windows Internet Explorer la https cimdd srvr marafiq com sa nwbc sap nwbc node app window body Click to Create Displ
55. he system are in Adobe Acrobat pdf format 10 For progressive payment terms how do know which milestone can invoice Answer You can submit your invoice for that milestone with the service entry already accepted by Marafia 11 I cannot create an online invoice due to error display Document is already being processed by another user please try again later Answer The supplier should not close the browser without logging off from SUS portal by using the system log off button The supplier can only access the system after it has cleared all caches 12 No outstanding quantity is shown during online invoice creation due to error message display No open purchase orders match the specified search criteria due to progressive payment Answer Usually this happens with the second milestone of progressive payments due to insufficient Goods Receipt GR amounts made by Marafiq Supplier is required to liaise with Marafiq Buyer to confirm the GR amount 13 1 am unable to create an online invoice after rejecting the PO Revision Change Order Answer The vendor can liaise with buyer to trigger the issuance of a new PO revision Change The vendor then has to accept the new PO Revision Change Order before he can create an online invoice 14 1 cannot create a second online invoice because the first online invoice Is still being processed by Marafia Answer The first online invoice submission must be processed by Marafiq i e it
56. ices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications Confirmed Partially Confirmed Rejected Canceled General Information Item Overview Short Text Product PO Quantity Purchase Or Required on Confirmed Q Unit of Meas Confirmed For Status e POTABLE WAT 301000248 10 Each 80 00 SAR 31 10 2014 10 Each 31 10 2014 In Proce Net Value Unconfirmed Items 80 00 SAR Confirm all Confirm at item Net Value Confirmed Items SAR Meme in the Level Net Value Total of all Items 80 00 SAR Purchase Partng Order Partner Name Street House Number PostCode City Telephone Fax E mail Sold to P M100 Ship To Address 11 Jubail Corporate Street 118 31961 Jubail Industrial Once PO is acceptable by supplier confirm items with changes and click SEND to inform Marafiq buyer Acceptance indicator rejection indicator is update as per selection made by Supplier PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE Oa OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are copsidere MARAFIQ lz Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 37 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Once acknowledgement is successfully submitted option to cr
57. into Company Data on MARAFIQ Supplier Portal See the Supplier Portal for more information PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE Oa OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c ie es MARAFIQ E CONTR OLE Power and Water Utility Company for Document ID No MSSG 1 PC 001 5I p Jubail and Yanbu No of Page s Page 18 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 1 2 Launch registration URL Click https services marafiq com sa supplier newregistration Hello Before you start Please enter your user name and password to register User Name Password Enter User Name and Password sent by Marafiq and click SEND PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE Pn yrs OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c pslderd offal MARAFIQ CONTROLLED TATE COMPLIANCE Hip one s N j at s Ne CITER umuy co FOR WO 4 Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 19 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 1 3 Supplier Creates Admin User
58. ion and tenders are accessible online via the SUS portal 13 Can decline a bid invitation Answer Reply by logging in to SUS and click on Not Participate in the particular bid invitation RFx 14 Can save an incomplete bid and return to it later Answer Yes click on the Save button in the Bid Response document write down the bid response number and log off from SRM SUS When you are ready to continue log on again to SRM SUS search for the Event Number by RFx number or RFx response number click Refresh and continue 15 How will know if my submitted bid was sent successfully PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE 2 OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are aif ergg 0 MARAFIQ TPONTR gt ee ance Kher p Ne TER TTV en FOR WON Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 55 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Answer When your bid is submitted successfully you will immediately receive confirmation A message will appear in the screen stating that your bid was submitted and the system registers a Bid Response number 16 Will bid results be published or acceptance rejection notifications sent
59. ion email address within such period Postal Courier Notices shall be deemed given upon delivery to the receiving party 20 Governing law This Usage Agreement and the relationship between the Vendor and MARAFIQ unless otherwise stated in a separate agreement between the Vendor and MARAFIQ shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia MARAFIQ makes no representation that material on the Portal is appropriate or available for use in other locations or that the contents comply with local law Those who choose to access this Portal from other locations do so on their own initiative risk and are responsible for compliance with local laws PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ mms Power and Water Utility Company for Document ID No MSSG 1 PC 001 g Slj p Jubail and Yanbu No of Page s Page 13 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 21 Indemnification Without limiting the generality or effect of other provisions of this Usage Agreement as a condition of use the Vendor agrees to indemnify hold harmless and defend MARAFIQ and its parents subsidiaries affiliates suppliers and their officers directors affiliates sub contractors ac
60. irmed Partially Confirmed 6500000040 1000000056 PO 17 06 2014 280 00 SAR Confirmed Rejected 6500000038 1000000054 PO 16 06 2014 0 00 SAR Canceled by Customer cmoa 6500000037 1000000053 PO 15 06 2014 80 00SAR New i aT PREN 6500000035 1000000052 PO 13 06 2014 260 00 SAR In Process een 7200006441 1000000051 PO 11 06 2014 280 00 SAR Confirmed Sent 7200006440 1000000050 PO 11 06 2014 280 00 SAR Confirmed lt Confirmations 7200006439 1000000049 PO 11 06 2014 280 00 SAR Confirmed All 7200006438 1000000048 PO 11 06 2014 280 00 SAR In Process In Process 4500010215 1000000046 PO 30 05 2014 9 000 00SAR Confirmed Completion Reported 4500010214 1000000045 PO 30 05 2014 9 000 00 SAR Confirmed hate 7200006436 1000000044 PO 30 05 2014 C den 7200006435 1000000043 PO 30 05 2014 R Confirmed SEG 7200006434 1000000042 PO 30 05 2014 pe Confirmed Al 7200006433 1000000041 PO 30 05 2014 35 00 SAR onfirmed In Process Back 1 2 3 Forward Document Sent 4 7 1 Display and Change Confirmations Supplier can change the following confirmation data at header level Confirmation If necessary supplier can change the confirmation number Document Supplier can change the document name name Messages Supplier can enter messages to the purchaser Supplier can change the following confirmation data at item level Product type Supplier can change the product type in the case of limit items Description Supplier can change the description of
61. it his bid before deadline to comply with the changes PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE 2 OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i MARAFIQ ire Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 54 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 8 Cana supplier ask for bid results Answer Yes you may ask the buyer to state the reasons for not awarding the bid to you 9 Will a self tutorial be available to train others within my company Answer Yes Supplier User Guides are available in the Marafiq website that can be used to train users in your company 10 What if need more information to provide an accurate bid Answer Use Collaboration in cFolder to enter queries or information required to submit a bid 11 Can withdraw my bid after submitting it Answer Yes you can withdraw the bid before the specified bid closing date and time 12 Will all SUS suppliers automatically get bid invitations online via the SUS portal Answer No Marafiq selects potential vendors from amongst those who are registered under the relevant material or service categories and invites them to submit a bid Invited vendors will receive an email notification of the bid invitat
62. ity Company for Document ID No MSSG 1 PC 001 gt FR Jubail and Yanbu No of Page s Page 26 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 4 2 Displaying Published RFx Bidder has to login into Marafiq Supplier Portal Click on RFx and Auction Click on eRFX All Bidder can now see all the RFx events where Marafiq has considered Bidder s company eligible to bid for the event Bidder can also use eRFx Published to filter only published events SAP Business Client w E E E E E L L Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications Work Overview Se Active Queries i RFx and Auctions eRFxs Alf Published 0 Ended 0 Completed 0 cAuctions All 0 Published 0 Ended 0 Completed 0 View Standard View Create Response Display Event Display Response E Previe Refresh Export a D Event Number Event Description Event Type Event Status Star Date End Date Response Number Response Status 1000000186 HIREMATHS 26 05 2014 13 12 16 RFx Pubished 26 05 2014 4000000090 Published Accepted Pubished 205 2014 4000000084 Accepted Published 7 05 2014 4000000081 Submitted 4000000082 1000000163 1000000157 4000000098 2052014 13 04 36 4000000078 Pubished 14052014 40000000
63. lier can change the quantity if necessary Net weight Supplier can change the net weight of the item Gross weight Supplier can enter the gross weight of the item Weight unit Supplier can enter a weight unit such as grams or kilograms Volume In the case of products sold by volume Supplier can change the volume of the item Volume unit Supplier can enter a unit for the volume Such as cubic meters or liters selecting Purchase Order for posting ASN E is Scheduling Agreement Releases Shipping Notifications Step 1 Click Received PO Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orde Ii New Changed In Process Confirmed Partially Confirmed Rejected Canceled i A Home Find Help FAQ Log off pplier Self Services ome Find Help Log o 7 Purchase Orders 4 List of Purchase Orders All List of Purchase Orders New Thames AE Changed uret Step 2 Click and In Process Purchase Order No Open Material Confirmed 7200006442 p PO List of Purchase Orders gt Display Purchase Order Partially Confirmed 6500000040 1000000056 Purchase Order 6500000040 Rejected 6500000038 1000000054 Create ASN Display History Display Document Flow Print Download Canceled 6500000037 1000000053 aF ae ERE gt Chinn ommunication and Collaboration ik ee 6500000035 1000000052 7200006441 1000000051 In Process Sent 720000
64. n Follow On Documents Iil Item Overview Supplier can change the following purchase order data at header level Basic Data Document You can assign your own document number to the purchase Number order Messages You can enter messages to the purchaser PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 36 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Supplier can change the following purchase order data at item level Confirmed quantity You can enter the quantity that you want to confirm in the purchase order response Delivery date You can enter delivery dates for a new schedule line or you can change an existing schedule line Confirmed quantity You can enter the quantity that you want to confirm separately for each delivery date in the schedule line Service performance You can change the service performance period requested by the period confirmed purchaser for delivery of goods or services Price You can change the price and the price unit Messages You can enter messages to the purchaser for each item CADA uay Business Client f r Ms af l u7 Home Administration Confirmations Invo
65. nd Collaboration Step 2 click Send Message to Purchaser to create Invoice Note Terms for this Invoice as per Purchase order is 60 Days Attachments Add Attachment B No Attachments Available General Information Basic Data Terms of Payment Number 5000000045 Payment in Days Discount in Name Po 30 0 000 Date 18 06 2014 Purchase Order No 4500010208 0 0 000 Status In Process 0 Unplanned Delivery Costs 0 00 SAR PROPRIETARY NOTICE THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c MARAFIQ IMPORTANT Power and Water Utility Company for Document ID No MSSG 1 PC 001 Jubail and Yanbu No of Page s Page 50 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Following image shows Invoice Submitted Invoice Number Displayed TY Business Client r ry is is is E ag is is Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled i H Find Help FAQ Log off Ar til Supplier Self Services So a a i if gt List of Purchase Orders gt Display Purchase Order gt Display Document Flow gt Display Goods Receipt gt Display I
66. nt ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 29 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 4 2 2 Display Technical Bid Click on button TECHNICAL RFx cFolder window will be launched and bidder can find Technical Specs in RFx Windows Internet Explorer a J o E E https cimdd srvr marafiq com sa nwbc sap bc node app_window_body Display RFx Print Preview TechniegfRFx Close Particip RFx Number 1000000171 E Responses a x Version Numb Collaboration on the Web Start Date Home Refresh Search Favorites Settings Help Logout Submission Deadline Folder EXTERNAL AREA Help Opening Date Current Path Collaboration gt gt EXTERNAL AREA End of Binding Period l A Currency SA C COLLABORATION Folder Bid Bond C EXTERNAL AREA To save any changes made click Save ae i RN AREA Details Add 4 Sendg Subscribe Function Authorization Read E Requester eal Goods Recipient Save Additional Functions 4 len Ship To Address a PEE Choose an object to display the folder objects To copy objects select the required objects and then choose Copy Folder Contents xa a Copy as Bookmark An None FR Namea irrent Version Read Status Changed by Changed on one 7 atest Document Upload Sangmesh Hiremat
67. nvoice B Info Your changes have been adopted successfully Display Invoice 5000000045 Set Status Copy Create Credit Memo Display Document Flow Invoice created Successfull and Send to MARAFIQ to Process Communication and Collaboration Message to Purchaser Note Terms for this Invoice as per Purchase order is 60 Days General Information Basic Data On Terms of Payment lt lt Number 5000000045 Payment in Days Discount in 9 Name PO 30 0 000 Date 18 06 2014 0 0 000 Purchase Order No 4500010208 Status Document Sent Status New Accepted by Customer 7 Unplanned Delivery Costs 0 00 SAR Invoice Updated in PO document flow EY Business Client m T gt z _ F nm f r f f r E a r f r Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Purchase Orders Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled g H Find Help FAQ Log off Mar il Supplier Self Services er Lag a i S gt List of Purchase Orders gt Display Purchase Order 4 Display Document Flow Document Flow Back to C Document Type Number Document Name Document Date Status Total Value Purchase Order 1000000021 PO 19 05 2014 Confirmed 80 00 SAR Shipping Notif 3000000004 ASN 19 05 2014 Sent 0 00 Shipping Notif 3000000021 ASN 18 06 2014 Sent 0 00 Goods Receipt 400000008
68. out Answer Your bid response status will be updated with Accepted or Rejected after an award is completed and a PO or contract issued If your bid displays the status Accepted and the bid is for multiple line items check the item overview list to see if your bid has been accepted for all items Bids rejected for any items will be indicated 17 What if our payment terms are not listed in the payment terms list Answer Leave the default as Within 30 days due net Then enter your payment terms in the remark box in the Bidder s Remarks under the Notes and Attachments tab 18 Can the attachments be printed Answer Yes The attachments will be files created and opened with Windows applications such as Word Excel and Acrobat Reader It is recommended not to print any attachment The online service is intended to enable a paperless process share data and information electronically and help save the environment 19 Can upload attachments for specific item Answer Yes You can upload an attachment for a specific item in the Technical RFx under the Technical Bid for the specific item All supporting technical documents for any bid should be uploaded in this folder to enable technical evaluators conduct appropriate technical evaluation PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON TH
69. r Document ID No MSSG 1 PC 001 gt FE Jubail and Yanbu No of Page s Page 28 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Items ltems tab will have details of all the items of RFx for which a price and technical response has to be submitted by supplier Item details Item based questions notes and attachments conditions are different tabs available Display RFx Pont Preview Teotmical Rx cose Participate De Not Participate J Tentative Creste Response por E RFx Number 1000000171 RFx Version Number RFX Status Published RFx Start Date Submission Deadline 27 05 2014 20 00 00 UTC 3 Remaining Time 0 Days 03 42 38 RFx Owner Expand All Collapse All Hide Outlines Informational Line Item Response Modification Product Category Revision Level Quantity Unit Currency Delivery Date Notes Attachments Total Value Internal I ae gje Waren 01000243 POTABLE WATER amp SANITARY WASTE 10 EA 31 10 2014 GE Material 301000248 POTABLE WATER amp SANITARY WASTE 0 2040 10 EA 31 10 2014 0 lo lo 3 PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c isidere MARAFIQ er TOMREN Power and Water Utility Company for Docume
70. r and Water Utility Company for SI p Jubail and Yanbu No of Page s Page 33 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 On click of SAVE on RFx Create Response Screen response is saved Bidder can EDIT saved bid and click SUBMIT for final submission as valid bid Click CHECK to know if any errors are there Click WITHDRAW to withdraw from RFx event and recall submitted RFx response RFx Responses in SAVED and WITHDRAWN status will not be considered as valid bid Create RFx Response i Read Only Print Preview Check Technical RFx Response Close Save Export Import Necesscssesees Click to RFx respo Submit Bid fe contains no errors Ny CHICK Check for Errors Message Notification Area RFx Number 1000000171 Status In Process Submission Deadline 27 05 2014 20 00 00 UTC 3 Remaining Time RFx Response Version Number Active Version RFx Version Number Active V Tracking Event Parameters Incoterm EXW Al Jubial Currency Saudi Riyal Status and Statistics Created On 27 05 2014 16 19 44 UTC 3 Created By Ms Contact Mufeed Last Processed On 27 05 2014 16 19 44 UTC 3 Last Processed By Ms Contact Mufeed Terms of Payment Display RFx Response Edit Bid Bid can be before withdrawn any submission time but before deadline es submission deadline Event Parameters Service and Delivery Cu
71. rrency Saudi Riyal Incoterm EXW Al Jubial ee Status and Statistics Created On 27 05 2014 16 19 44 UTC 3 Created By Ms Contact Mufeed Last Processed On 27 05 2014 16 19 44 UTC 3 Last Processed By Ms Contact Mufeed Only RFx response with status SUBMITTED will be considered as a valid bid PROPRIETARY NOTICE IMPORTANT on IG THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE wwe mas l gt OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are c falera 2 MARAFIG ONTF SOP ANG TT Ne TER UTIATY 0 Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 34 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 5 Acknowledge and Accept Purchase Orders Online The system automatically creates a purchase order in Marafiq Supplier Portal when a purchaser enters the purchase order in the procurement system and sends it to Marafiq Supplier Portal System Supplier can display and edit purchase orders and Supplier can send purchase order responses to the purchaser In a purchase order response supplier can confirm or reject each individual item or all items in the purchase order Supplier can also create or edit schedule lines 4 5 1 Identify Purchase Order Suppliers have the following options for selecting purchase orders
72. rtners sponsors and other third parties MARAFIQ has implemented technical environmental and administrative measures to protect against the loss misuse and alteration of all information under its control Transactional Data MARAFIQ will collect data from your interaction with the portal and your use of the portal s services Transactional Data MARAFIQ will maintain such Transactional Data in strict PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are MARAFIQ s ra E Y Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 16 of 60 MARAFIQ MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 confidence and with complete security and may make limited use of the consistent with the Usage Agreement MARAFIQ will not disclose organization specific Transactional Data Transactional Data will only be disclosed in aggregate form without any information that would directly or indirectly reveal the identity of an individual firm MARAFIQ may disclose only historical Transactional Data that any such disclosure will not threaten to reveal competitively sensitive information or provide the opportunity for anti competitive behavior PROPRIETARY NOTICE IMPORTANT THIS DOCUM
73. rued by limiting and reducing it so as to be enforceable to the extent compatible with applicable law These Terms and Conditions may not be assigned or transferred to third parties by the Vendor without prior written permission from MARAFIQ The Vendor shall not be construed to be a third party beneficiary of any agreement between MARAFIQ and any other supplier to MARAFIQ 24 Copyright and Trademark Notices The entire contents of the Portal are copyrighted under applicable copyright laws MARAFIQ or its licensors are the exclusive owners of the copyrights PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i ome MARAFIQ Ei CONTROLLED ha ee 25 ance ag ENE Ne TER umur co ron WOE E Power and Water Utility Company for Document ID No MSSG 1 PC 001 g Slj p Jubail and Yanbu No of Page s Page 15 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 PRIVACY AND CONFIDENTIALITY POLICY MARAFIQ has a strong commitment to your privacy and the confidentiality of the information we collect MARAFIQ provides this Privacy and Confidentiality Policy Policy for the benefit of all of its visitors and Vendor who will use the Portal If you have any questions or concerns regarding MARAFIQ s information practice
74. s acting in its capacity of providing services to the service provider or employee be liable to the Vendor or any third party for any direct indirect incidental special punitive or consequential damages or lost profits earnings or business opportunities or expenses or costs even if advised of the possibility thereof resulting directly or indirectly from or otherwise arising however arising including negligence out of the use of the portal by the Vendor including but not limited to damages resulting from or arising out of such user s reliance on the portal or the mistakes omissions interruptions errors defects delays in operation non deliveries misdeliveries transmissions eavesdropping by third parties or any failure of performance of the portal any agreement entered into between the Vendor and any third party or the negotiations or discussions conducted in anticipation of any such agreement the termination or suspension of Vendor s user id and password by MARAFIQ pursuant to the Terms and Conditions the failure or alleged failure of any product or service purchased or transferred pursuant to the portal to conform to any specifications or terms whether published on the portal or not the breach or alleged breach of any warranty express or implied relating to any such product service or PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRE
75. s or this Policy please contact the Procurement and Contracts Department of MARAFIQ This Policy and the Usage Agreement govern your use of the Portal and participation in the Portal and together constitute the Terms and Conditions By ticking Yes on the Usage Agreement and Data Privacy Statement the Vendor accepts and is legally bound by the Terms and Conditions Contact Information Only your company authorized representatives can be created in our system Authorized representatives shall be empowered by your company owner s or executive s by submitting the COMPANY AUTHORIZED REPRESENTATIVES duly signed stamped and authenticated by Chamber of Commerce When the Vendor Admin user sign up to create its own access and the access of other authorized representatives as listed in the certification of Company Authorized Representatives contact information that identifies all authorized representatives along with their designated roles and responsibilities are required to be entered to our system enabling timely and efficient conduct of communications and transactions MARAFIQ Procurement staff may provide your Contact Information to its Business Units in the company who might be of interest to your company s services or inquire about specific capabilities support some technical studies or for budgetary information MARAFIQ may disclose aggregate information about our Vendors with industry leaders in the region advertisers business pa
76. s User ID and Password rrrnrrrnnnnrnnnrnnnnnrennnrrnnnnnennnnrnnnrrennnnrennn 17 3 41 2 Lau ch EST ANON UR bamsen 18 3 1 3 Supplier Creates Admin USer rrnnnnnrnnnnrnnnnnrnnnnrrnnnnennnnrnnnnnennnnennnnnennnnennnssennnsennnn 19 3 2 Creating Additional Business Users rrrnrrnnnrrranennnrnnarrnrnnennnrnnnnennnrennnrnnanennnsennsennnsennn 20 3 2 1 Launch URL of Marafiq Supplier Portal rrrrnrrnnnnnnnnrnnnnnnnnrnrnnrnnnrrnanevnnnrnnnrnnnnennn 20 3 2 2 Admin User Creates Additional User rrrrnnrrnnnnrvnnnnrnnnnrnnnnnennnrrnnnnrennnrrnnnerennnerennn 21 3 3 Editing Company Information rrrrnrrrrnnrnrnnnenranrrrnnnrrrannnrnnnennnnennnnrennnnenrnssnnnnnennnssennnne 23 3 3 1 Admin User Changes Existing Company Information rrrarernnrrnarernnneranennanennnnnn 23 3 4 Responding to Published Tendering Events RFX ccccseccseeeeseeeeeeeeceeeeseeeeaeeeeeeeeaes 25 3 4 1 Published Tendering Event RFx Email Notification erorrrrorerrnrernnrrrarennanennnnnn 25 342 Displaying PSN 26 3 4 3 Submitting RFX Response rrrnrannnnnnnenrannnnnnnrnrnnennnnnennanennnnnennnnennnnsennasennnnnennusennnn 30 3 5 Acknowledge and Accept Purchase Orders Online c ccccceeceseeeeeeeeeeeeeeeeeseeeeseeeeaes 34 3 5 1 Identify Purchase Order ccccceeccececeeeccececeueeceeceuceceueeceeeseueeseessueesueeseeeseneens 34 3652 NU TEEN 35 3 6 Submit Advance Shipping Notifications
77. s delivered the goods and selected Shipped to Customer You can change the following ASN data at header level Shipping notification You can change the number of the ASN ASN Document name Supplier can change the document name of the ASN Delivery date Supplier can select the date and time for the expected delivery expected date of direct materials Shipping date Supplier can select the date and time for the actual shipping of shipping time direct materials Means of Supplier must enter a means of transportation such as mesh box transportation pallet or pick handling units for example Transport ID Supplier must classify the means of transport by entering the license plate number of a truck for example Bill of lading Supplier can enter the description or number of a bill of lading that is sent with the direct materials PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are i ome MARAFIQ Ei CONTROLLED ha gt ap NORTE SOMPLIANCS j SS TER umuy eo FOR WOES MARAFIQ Document ID No MSSG 1 PC 001 Power and Water Utility Company for SI p Jubail and Yanbu No of Page s Page 39 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Supplier can change the following ASN data at item level Quantity Supp
78. t Explorer 8 and above 3 Who to contact in case of any Marafiq portal related technical issue Answer Please send your issue ticket to Marafiq Support Email ID srmsupport marafig com sa PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cap MARAFIQ VYN CONTROL 1
79. t Flow that this Purchase Order is Acknowledged successfull Document Flow Back to Document Type Number Document Name Document Date Status Total Value Purchase Order 1000000053 PO 15 06 2014 Confirmed 80 00 SAR PROPRIETARY NOTICE IMPORTANT pr Fres THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE 2 OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cqiisi dd otfeME PC MARAFIQ EDNA we J tes Ss ETE mur eo FOR WOM Se a er Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 38 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 6 Submit Advance Shipping Notifications Supplier can create ASNs on the basis of a purchase order The document control settings in the purchase order determine whether or not you can create an ASN for an item Marafiq use these document control settings to specify which follow on documents they expect The SUS system copies all of the items for which a purchaser has specified that he or she expects a confirmation from the purchase order to the ASN Supplier has the following options for selecting ASNs All ASNs According to status With the search function Status This means In Process This status is set automatically when you create an ASN Sent This status is set once supplier ha
80. the item Quantity Supplier can enter the quantity that you want to confirm Unit of measure Supplier can change the unit of measure in the case of limit items Service times In the case of service items you can only enter service times that apply to this item Price Supplier can change the price and the price unit Messages Supplier can enter messages to the purchaser for each item Image 3 7 1 1 Supplier clicks Create Confirmation PO status shown is Confirmed PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are es MARAFIQ Document ID No MSSG 1 PC 001 Power and Water Utility Company for Jubail and Yanbu No of Page s Page 43 of 60 Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 EY Business Client l r E is is Home Administration Confirmations Invoices and Credit Memos Notifications from Purchaser Scheduling Agreement Releases Shipping Notifications All New Changed In Process Confirmed Partially Confirmed Rejected Canceled supper Serr Services i as Ep A s 24 iS 3 Purchase Orders 4 List of Purchase Orders gt Display Purchase Order All Purchase Order 7200006442 New z gt ae d Create Confir Display History Display Document Flow Print Download ange
81. tiality Policy Vendor retains sole ownership of their information The MARAFIQ Information includes without limitation all data reports analysis and performance results developed or derived in connection with the operation of the Portal The Vendor will have no ownership interest in or right of access to the MARAFIQ Information 50 that MARAFIQ does not violate any rights the Vendor has in its Vendor Information the Vendor hereby grants to MARAFIQ a non exclusive worldwide perpetual irrevocable royalty free sub licensable through multiple tiers right to reproduce transmit distribute and publicly display such information and create derivative works from such information in connection with the operation of the website and the MARAFIQ s marketing publicity and advertisement thereof in any form and media now known or currently unknown Vendor Information will be used in accordance with the then current Privacy and Confidentiality Policy incorporated herein by reference MARAFIQ may refer to any Organization as a User of the System in sales presentations marketing presentations and marketing activities The website and all such Intellectual Property Rights included therein including but not limited to copyrights trademarks and service marks are owned or licensed by and all such rights title and interest therein shall remain the property of the Service Provider Certain trademarks and content are licensed from third parties and
82. ting in their capacity of providing services to MARAFIQ consultants agents and employees collectively Indemnified Parties and each individually an Indemnified Party against all costs expenses liabilities and damages incurred by any Indemnified Party in connection with any third party claims arising out of a such Vendor s usage hereunder and or engagement in transactions on the Portal including but not limited to failure of any Products to meet specifications or breach of warranty b such Vendor s failure to comply with any applicable laws and regulations including without limitation those regarding the export import of Products or technology or to obtain any licenses permits or approvals from the appropriate government agencies necessary to purchase or sell the subject goods and services c such Vendor s breach of any of its obligations set forth in the Terms and Conditions and d infringement claims asserted against MARAFIQ based on its use of Vendor s intellectual and informational property and e such Vendor s agreements or transactions with Third Party Providers The Vendor shall not settle any such claim without the written consent of the applicable Indemnified Party which such consent shall not be unreasonably withheld 22 Limitation of liability In no event shall MARAFIQ nor any officer affiliate director shareholder agent contractor sub contractor including without limitation technology providers and supplier
83. ts have been generated for it Once supplier has canceled the confirmation you can create a new confirmation for the purchase order quantity or part of it Cancellation of Service confirmation cannot be done in partial but only in entirety 3 Can a service entry confirmation be submitted for activity non existent in the PO Answer No service confirmation of activities not existing in the PO cannot be created PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are copsiere MARAFIG v s r irven ron wort a Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 58 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 8 Online Invoicing 1 Do I have to type in my bank account number when creating invoices in SUS Answer No the number that you listed in your company profile in SUS will be displayed automatically 2 Can change my account number on the invoicing screen Answer No this is in display mode only You have to update change bank account numbers in the additional company data section before creating an invoice 3 What supporting documents are required for payment claims Answer The supporting documents required for payment
84. urchase Orde 1 Item Selection 10 POTABLE WATEF 301000248 6500000040 Partner Information Partner Number Name Street House Number PostCode City Telephone Sold to Party 11 M100 Ship To Addr 11 Jubail Corpor Street 118 31961 Jubail Industr PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cc MARAFIQ Power and Water Utility Company for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 41 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 7 Submit Service Confirmation Confirmation Processing This function enables you to create and edit confirmations in Supplier Self Services SUS and send them to Marafia Supplier can create confirmations for purchase orders with the statuses n Process Changed or Confirmed The document control settings in the purchase order determine whether or not supplier can create a confirmation for an item Purchasers use these document control settings to specify which follow on documents they expect You have the following options for selecting confirmations All confirmations According to status You select confirmations according to status as follows Status This means In Process This status is set automati
85. usiness and not a consumer vendor for the purpose of using this portal 2 User IDs Passwords and Digital Certificates User IDs and passwords are confidential and proprietary It is a violation of the Terms and Conditions for the Authorised User of the Vendor to disclose its password or share its User ID and Password with any unauthorized personnel in the organisation of the Vendor Third Parties or to use its User ID and password for any unauthorized purpose Vendor through its Authorized User shall be held responsible for any unauthorized use of its User s ID and Password PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE ee ee e Ci a TE TORP aiad e a Pt SS SIER unut eo FOR OE AS Power and Water Utility Company for Document ID No MSSG 1 PC 001 9 p Jubail and Yanbu No of Page s Page 6 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 3 Transacting on the Portal Transactions on the Portal are governed by the Terms and Conditions The specific Terms and Conditions of each Transaction such as compliance with the documentation for company authorized representatives vendor registration documentation supporting documentation for pre qualification criteria technical requirements pricing warranties delivery etc entered into through the Portal are established between MARAFIQ and th
86. xport Import d RFx Response Number 4000000091 1000000171 Status In Process Submission Deadline 27 05 2014 20 00 00 UTC 3 Remaining Time 0 Days 03 40 18 RFx Owner SRD 511 Total Value 0 00 SAR RFx Response Version Number Ai RFx Version Number Active V _ Material 0000000000000000000000000000000301000248 2040 10 EA 0 00 SAR _ ei 0003 E POTABLE WATER amp SANITARY WASTE Material 0000000000000000000000000000000301000248 2040 QUALITY ASSUR 10 10 EA 0 00 SAR 1 On Material 0 000 0 00 SAR 1 Fl Hatarial n nan nnn can PROPRIETARY NOTICE IMPORTANT se lapel N THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE po MEN OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are cohsl dd otfleME DC Q MARAFIQ CONTROLLED deine Silas E a OM ance ee a eee COMPS A Se CATER rur en ron WEINS a Document ID No MSSG 1 PC 001 Power and Water Utility Company for 5I _p Jubail and Yanbu No of Page s Page 31 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Notes amp Attachment Enter notes to purchaser item specific notes if any Create RFx Response Submit ReadOnly Print Preview Check Technical RFx Response Close Save Export Import RFx Response Number 4000000091 RFx Number 1000000171 issi i 00 R ining Time _0 Days 03 34 12 RFx Owner SRD_51
87. y for Document ID No MSSG 1 PC 001 S p Jubail and Yanbu No of Page s Page 22 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 Select ORDER COLL USER role if user being created is likely to carry out activities related to Purchase Order Select BIDDER role if user is going to act as bidder for tendering events published by Marafia Admin user can also select combination of roles for a particular user Click SAVE after all details are entered New user is now created This new user can login using UserID and Password assigned by Admin user at following URL https services marafiq com sa supplier portal PROPRIETARY NOTICE IMPORTANT THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO MARAFIQ ANY DISCLOSURE OR USE THEREOF IS EXPRESSLY PROHIBITED EXCEPT UPON THE WRITTEN PERMISSION OF Only documents with stamps are copsiere MARAFIG lz Document ID No MSSG 1 PC 001 Power and Water Utility Company for gl Jubail and Yanbu No of Page s Page 23 of 60 MARAFIQ Rev No 0 SUPPLIER SELF SERVICE SUS USER MANUAL Date 07 August 2014 4 3 Editing Company Information 4 3 1 Admin User Changes Existing Company Information Admin User Login to Marafiq Supplier Portal httos services marafig com sa supplier portal Click COMPANY DATA Click on CHANGE Home Find Help FAQ Log off Supplier Self Services

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