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HP ProLiant BL420c Gen8 Server Blade User Guide

1. 3 2008 1057 Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated June 24 2007 and with IEC 60825 1 2007 Regulatory compliance notices 69 Z WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation e Do not try to open the module enclosure There are user serviceable components inside operate controls make adjustments or perform procedures to the laser devic
2. VCCHB VCCI A VCCLA BSMI notice FE CRT RES PERE 9148 Korean notice Class A equipment 0 PIE IPEASB SS AAMAGSSS St POL SU BOA ES ASAE Ol SS FASHA BeH JIE 29 ASO AS SACS HUC Regulatory compliance notices 68 Class equipment B 0 DIS NWWRCDCS AXMABSES St F 488 ISA APSO AS SACS OHH LE AOA At ge suc Chinese notice Class A equipment A BaP th BEREK IRE FAR CER AE Vietnam complionce marking notice This marking is for applicable products only 8 a 7 Ukraine notice
3. SEAB HP ARAMA SRE HEB RR TROU ES SH HP 8 Mh http www hp com go selfrepair dl qe HP 42 24352 ARO UE PE mal A WHS YES SN DA SECR FES 448310 AAAGH AE 7121 Se HP EE HP UA ESA zc Mtl A YAA CSR ES ASSH 217 25 SICHER HPE AS FSS HE APS AOL E EE SLICE CSR FEAE FIHA SR LAUC ma dz OP ME NBA HPO 01 PEN DAS 28 AS o At Ao cst BU U MU AF891 0 FESS DA UE HEI ISES MAGO SAL 4827 HP0l O RES TAS LEE 2 ASA POE MEO ESE ES MIA FAO met 7 HIS gio MAE HSE Em UP HP RES DA MD 42 7 ESSES AAAA HE PIAR DA 88 AH 291 X 29148 SA PES DASHES SH USL OLB PESE Illustrated Parts Cotologol EASA 9800 CSR FEE MI SES KEIN TUO SS AP AAY LEO 715 SER USO o ROBO 2210 5851 SH 7 USO APSE AACS GU EE AAL WIBO 7458 USC zgo ESSE HP IIS XA MEE HE EX HIE SSS 8 AUCH HPE BBO WS PES HPS SHEN o CSR DA FER BE HSE KEO XS BHH 2 BIO Wast PES HPS HEO Ste APE ABE 7174 SA SAV IE 5U HPS BEHO Sch ABO WAS FSS HEE ES MEO 101 aret AAS EPA EHO ELCH AEO WA st HEB YES YE 2 HP mal SEO Hal 8 APS 4 USC 1A ME Hall BS HPE DE 94 IU HE vist ISS vus OST SSL SI UM Mul g AC HP 221 dz 42 180 H
4. 4 HP CSR HP HP 5 HP HP HP EP ETTI HP ante hit S amp P ATHENS CSR KUS AT HENS e FOE SB 38 SR HEEK AR HP GX HP SE SEA CSR ABE TEMES HP AN AE MATE BAK CSR ERE PDA ATREA hnIRTEIRCK HP ER D
5. S Description T 15 Torx screwdriver DIMM tool Component identification 10 HP c Class Blade SUV Cable EK server blade front panel E TIL M 3 fuse frerconneing upto mo USB Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 11 Operations Power up the server blade Onboard Administrator initiates an automatic power up sequence when the server blade is installed If the default setting is changed use one of the following methods to power up the server blade e Use a virtual power button selection through iLO e Press and release the Power On Standby button When the server blade goes from the standby mode to the full power mode the system power LED changes from amber to solid green The health status LED bar flashes green when the Power On Standby Button service is being initialized For more information about the system power LED status see Front panel LEDs Front panel LEDs and buttons on page 7 For more information about the Onboard Administrator see the enclosure setup and installation guide on the HP website http www hp com support oa For more information about iLO see HP iLO on page 51 Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures perform a backup of critical se
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8. Description 4 HP c Class Blade SUV connector behind the serial label pull tab Server blade release lever 6 Server blade release button The SUV connector and the HP c Class Blade SUV Cable are used for some server blade configuration and diagnostic procedures Component identification 6 Front panel LEDs and buttons Power On Standby button and system power LED UID LED FlexibleLOM LED Solid Green Normal System is powered on Flashing Green Power On Standby Button service is being initialized Flashing Amber Degraded condition Flashing Red Critical condition Of Normal System is standby Solid Green System is powered on Flashing Green System is waiting to power on Power On Standby button is pressed Solid Amber System is in standby Power On Standby Button service is initialized Off and the Health Status LED bar is off The system has no power Off and the Health Status LED bar is flashing green The Power On Standby Button service is being initialized Solid Blue Identified Flashing Blue Active remote management Off No active remote management Green Network linked Flashing Green Network activity Of No link or activity Component identification 7 Ta em DD Solid blue The drive is being identified by a host application es Flashing blue The drive carrier firmware is being updated or requires an
9. i 66 European Union regulatory notice ROUND 67 Disposal of waste equipment by users in private households in the European 67 IIBOIieSITIOG Et 68 BSMIMotice Nn 68 TM 68 CSS ES IE EMEND A 69 Vietnam compliance marking n tre emotion 69 Ukraine Nice ssena A ont 69 laser aromas ati dada sida 69 Battery replacement usines 70 Taiwan battery recycling noltice nn nn 70 Acoustics statement for Germany Gerauschemission 70 Electrostatic discharge LLULLU awsaqhakasahakakqashakalasakanphuskaqsp iqspakakiqupiqahiqakaquktkskaqskiasqaqskikakaqshua 72 Preventing electrostatic discharge ee 72 Grounding methods to prevent electrostatic discharge 72 A Ci 73 Environmental specifications eene enne eene re eene rrr eere nein enne een nennen 73 Server blade specifications ide eer nte d ad 73 Sopor o har oies danois 74 Before you Contact HP RR 74 A a ton 74 Customer Self Repair ai 74 Acronyms and ANA 82 En SE 84 85 5 Component identification Front panel components
10. Pra 31 General DIMM slot population guidelines 33 Installing a DIMM nr 34 Mezzanine card option 35 SAS controller option 37 FBWC capacitor pack option sise 40 Contents 3 HP Trusted Platform Module option iii 42 Installing the Trusted Platform Module board 43 Retaining the recovery key password ss 44 Enabling the Trusted Platform Module nenn ae ae 45 PIRRO NEE ER SE N None RR TER ER me NO Nen 46 ea 46 FENG capacitar pack cabling une eek 46 Using the HP Class Blade SUV Coble nie 47 Connecting locally to a server blade with video and USB devices 47 Accessing a server blade with local iMac 47 Accessing local media devices anr 48 UO incas tenida 50 Troubleshooting resources aero decidi bred anti X Xo adit d Fa er E Ex MR tumeur ad 50 So ore ond conici ep NO u u uuu E an anan ananassa di bd 51 CECA PRO NOMEN ee 51 Server QuickSpecs ii 51 HP ilO Management En 51 FAP EO 51 Intelligent Provisioning ood lu uuu ei 53 HP Insight Remote Support software na 55 Scripting mete Imm 55 HP Service Pack for Proline 55 HP Smart Update Manager ae 56 HP ROM Based Setup UVS 56 Using
11. Install the drive Determine the status of the drive from the drive LED definitions on page 7 Processor option iy WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent possible server blade malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed CAUTION To prevent possible server blade overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank IMPORTANT Processor socket 1 must be populated at all times or the server blade does not function To install a processor Update the system ROM Locate and download the latest ROM version from the HP website hitp www hp com support Follow the instructions on the website to update the system ROM 1 Power down the server blade on page 1 2 Hardware options installation 24 Remove the server blade on page 1 3 Remove the access panel on page 14 Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 Remove the SAS controller on page 14 3 4 Di 6 7 Remove the heatsink blank Re
12. hk 56 Aufo contiguratiorn process Na eS ia 57 Boot OPTIONS ns A 57 Configuring AMP modes ad 58 Re entering the server serial number and product ID 58 RES CNG DESIRE union lo pp FN dubia d 58 Array Configuration Ulilily bne 58 Option ROM Configuration for Ararat door 59 ROOM 60 Automatic Server Recovery ario ne ee see a 60 USB SUPPO aria 60 Redundant ROM support i 61 Keeping the ermetico alia 61 DNS 61 Software and firmwore 62 Version CORI sum 62 HP Operating Systems and Virtualization Software Support for ProLiant Servers 62 Change control and proactive notification ia 62 RI A RR 63 Regolatory LC PR RIA 65 Regulatory compliance identification numbers see eu 65 Federal Communications Commission licei ai 65 FCC rating abe ee 65 FCC Notice Class A Equipment 65 FCC Notice Class B Equipment ii 65 Declaration of conformity for products marked with the FCC logo United States 66 Contents 4 o LATE 0 fejn D IM 66 dur PRE E E 66 Canadian notice Avis Canadien
13. Install the server blade Installing a server blade on page 21 10 lon FBWC capacitor pack opt To install the component 1 Power down the server blade page 1 2 Remove the server blade on page 13 2 Remove the access panel on page 14 Install the FBWC capacitor pack 3 4 capacitor pack for a mezzanine option Hardware options installation 40 FBWC capacitor pack for the cache module or the SAS controller option Route the pack cable The DIMM baffles be removed to route the cables if necessary 5 Route the cable along the Processor 2 DIMM baffle and connect the cable to the mezzanine option Hardware options installation 41 o Route the cable along the Processor 1 DIMM baffle and connect the cable to the cache module o Route the cable along the Processor 2 DIMM boffle and connect the cable to the SAS controller option 6 Install the access panel on page 14 7 Install the server blade Installing a server blade on page 21 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade This procedure includes three sections 1 Installing the Trusted Platform Module board on page 43 2 Retaining the recovery key password on page 44 3 Enabling the Trusted Platform Module on page 45 Enabling the TPM req
14. on page 13 Remove the access panel on page 14 oe Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 A CAUTION Always remove the SAS controller before removing the drive cage A CAUTION Always be sure that both captive screws are disengaged before removing the SAS controller Failure to disengage the screws may result in damage to the SAS controller or the SAS backplane and bracket 5 Remove the SAS controller Operations 14 Install the SAS controller 1 Power down the server blade on page 12 2 Remove the server blade on page 13 3 Remove the access panel on page 14 4 Disconnect the FBWC battery pack cabling if connected FBVVC capacitor pack cabling on page 44 Ur IMPORTANT Always close the SAS controller handle before installing the SAS controller 5 Close the SAS controller handle and then install the SAS controller To properly seat the SAS controller press firmly in the areas indicated on the SAS controller Remove the front panel drive cage assembly 1 Power down the server blade on page 12 2 Remove the server blade on page 13 3 Remove the access panel on page 14 4 Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 5 Remove the SAS controller on page 14 A CAUTION Always remove the SAS controller before removing the front panel drive cage assembly 6 Extend the seri
15. www hp com go bizsupport Installing server blade options Before installing and initializing the server blade install any server blade options such as an additional processor hard drive or mezzanine card Installing interconnect modules For specific steps to install interconnect modules see the documentation that ships with the interconnect module Setup 18 Interconnect bay numbering and device mapping e BladeSystem c7000 Enclosure dl N Y S CM cc Eu E y c e f EY To support network connections for specific signals install an interconnect module in the bay corresponding to the FlexibleLOM or mezzanine signals Server blade signal Interconnect bay Interconnect bay labels OM 1 2 Mezzanine 1 3 and 4 a Mezzanine 2 5 and 6 e 7 ond 8 For detailed port mapping information see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website http www hp com go bladesystem documentation Setup 19 e HP BladeSystem c3000 Enclosure and Tower Enclosure 2 E aL n ALL i SET M Server blade signal Interconnect Interconnect Notes bay number bay label FlexibleL OM 1 e Mezzanine 1 2 mi Four port cards connect to bay 2 Mezzanine 2 3 and 4 0 Four port cards e Port
16. 8 O online spare memory 32 58 online spare population guidelines 33 operating systems 62 operations 12 Option ROM Configuration for Arrays ORCA 51 59 options 18 51 options installation 18 23 ORCA Option ROM Configuration for Arrays 51 59 overview 18 P passwords 44 phone numbers 74 population guidelines Advanced ECC 33 population guidelines Lockstep memory 34 power button LED 7 powering down 12 powering up 12 56 preparation procedures 12 problem diagnosis 50 processor socket 8 processors 8 24 product features 51 Product ID 58 Q QuickSpecs 46 51 R RBSU ROM Based Setup Utility 51 56 57 58 RBSU configuration 56 recovery key 44 redundant 61 regulatory compliance identification numbers 65 regulatory compliance notices 65 67 70 release button 6 removing the access panel 14 removing the server blade 13 required information 74 resources 74 ROM redundancy 61 ROM Based Setup Utility RBSU 45 56 ROMPag utility 51 60 61 5 safety considerations 61 safety information 61 SAS controller 14 15 37 SAS controller option installing 37 screwdriver T 15 Torx 10 scripted installation 55 serial connector 11 serial label pull tab 6 serial number 58 series number 65 server blade release lever 6 server features and options 23 server options installing 23 server specifications 73 Service Packs 55 setup 18 single processor Lockstep population order 34
17. Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga
18. Maintenance features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware For specific OS support see the HP Intelligent Provisioning Release Notes For more information on Intelligent Provisioning software see the HP website hitp www hp com go ilo For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 53 HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server blade using Intelligent Provisioning on page 53 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server blade management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SP
19. RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement FCC Notice Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipm
20. ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers ES IMPORTANT Always perform a backup before installing or updating device drivers The server blade includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 53 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server blade supports To verify that your server blade is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To direc
21. alphabetical order Do not populate DIMM slots D through F After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory support Installing a DIMM NS mm gt YN A CAUTION To avoid damage to the hard drives memory and other system components the air baffle drive blanks and access panel must be installed when the server is powered up Power down the server blade on page 1 2 Remove the server blade on page 1 3 Remove the access panel on page 14 Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 Remove the SAS controller on page 14 Remove all DIMM baffles Remove the DIMM baffle on page 16 Locate the DIMM tool Tool locations on page 10 and remove it from the DIMM baffle Use the DIMM tool to open the DIMM slot Hardware options installation 34 9 Install the DIMM 10 Install all DIMM baffles 11 Install the SAS controller on page 15 12 Install the access panel on page 14 To configure the memory mode use RBSU HP ROM Based Setup Utility on page 56 Mezzanine card option Optional mezzanine cards are classified as Type A mezzanine cards and Type B mezzanine cards The type of the mezzanine card determines where it can be installed in the server blade e Install Type A mezzanine cards on Mezzanine 1 connector or Mezzanine 2 connector e lnstol mezzanine cards Mezzanine 2 connecto
22. an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time quad rank DIMM 15 effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server blade memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs dual rank DIMM would 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory operating speed compared to quad rank RDIMMs Hardware options installation 30 DIMM identification To determine
23. entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Support and other resources 79 HP CSR CSR HP HP HP HP
24. future enhanced support through HP Active Health and manageability software Certain performance features are unique with HP SmartMemory HP SmartMemory 1 35V DDR3 1333 Registered memory is engineered to achieve the same performance level as 1 5V memory For example while the industry supports DDR3 1333 RDIMM at 1 5V compared to 1 8V for DDR 2 DIMMs DDR3 Low Voltage DIMMs operate at 1 35V For HP ProLiant Gen8 servers the majority of new DDR3 DIMMs are Low Voltage as HP SmartMemory enables the same performance as 1 5V This equates to up to 20 less power at the DIMM level with no performance penalty In addition the industry supports UDIMM at 2 DIMMs per channel at 1066 MT s HP SmartMemory supports 2 DIMMs per channel at 1333 MT s or 25 greater bandwidth Memory subsystem architecture The memory subsystem in this server blade is divided into channels Each processor supports three channels and each channel supports two DIMM slots as shown in the following table Hardware options installation 29 DIMM slots in this server identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement This multichannel architecture provides enhanced performance in advanced ECC mode For the location of the slot numbers see DIMM Slots DIMM slot locations on page 10 Single dual and quad rank DIMMs To understand and configure memory protection modes properly
25. heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 75 Pour plus d informations sur le programme CSR HP contactez votre Mainteneur Agree local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due cat
26. of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO user interface e From within HP Insight Diagnostics on page 54 Intelligent Provisioning Several packaging changes have taken place with HP Proliant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new server blades Instead the deployment capability is embedded in the server blade as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP SPP is the installation package for operating system specific bundles of HP ProLiant optimized drivers utilities management agents and system firmware e Intelligent Provisioning provides maintenance related tasks through Perform
27. on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Acoustics statement for Germany Ger uschemission Schalldruckpegel La lt 70 dB A Zuschauerpositionen bystander positions Normaler Betrieb normal operation Regulatory compliance notices 70 Nach ISO 7779 1999 Typpr fung Regulatory compliance notices 71 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded
28. par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut o non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4
29. propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden v
30. provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support Proliant EMG v1 gr Japanese http www hp com support Proliant EMG v1 Simplified Chinese http www hp com support Proliant v1 sc Troubleshooting 50 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility Server mode HP iLO on page 51 Online and Offline Active Health System on page 52 Online and Offline Integrated Management Log on page 53 Online and Offline Intelligent Provisioning on page 53 Offline HP Insight Diagnostics on page 54 Online and Offline HP Insight Remote Support software on page 55 Online Erase Utility on page 54 Offline Scripting Toolkit on page 55 HP Service Pack for Proliant on page 55 Online and Offline HP Smart Update Manager on page 56 Online and Offline HP ROM Based Setup Utility on page 56 Offline Array Configuration Utility on page 58 Online and Offline Option ROM Configuration for Arrays on page 59 Offlin
31. to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server blade boots in Advanced ECC mode For more information see HP Setup Utility on page 56 The server blade also can operate in independent channel mode or combined channel mode lockstep When running in lockstep mode you gain reliability in one of two ways e Ifrunning with UDIMMs built with x8 DRAM devices the system can survive a complete DRAM failure SDDC In independent channel mode this failure would be an uncorrectable error e Ifrunning with RDIMM built with x4 DRAM devices the system can survive the complete failure of two DRAM devices DDDC Running in independent mode the server can only survive the complete failure of a single DRAM device SDDC Maximum capacity DIMM type DIMM rank One processor Two processors RDIMM Single rank 48 GB 96 GB RDIMM Dual rank 96 192 GB adeb 192 8 38168 UDIMM Single rank 12 24 clerk ees 3668 For the latest memory configuration information see the QuickSpecs on the HP website http www hp com Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard E
32. update z es am Pea Of No drive No drive activity not remove while Do not remove drive Removing drive causes or more of the logical drives to fail Of Removing the drive does not cause a logical drive to fail Aa Seli drive is a member of one or more logical drives re green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Fleshing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed po Jo The drive is not configured by a RAID controller System board components 3 Description System maintenance switch System battery Hard drive backplane connector Processor socket 2 SAS controller connector Processor 1 DIMM slots Cache module connector Mezzanine connector 1 Type mezzanine only B INIA W Mezzanine 2 or type mezzanine Component identification 8 Description 10 Enclosure connector 11 MicroSD card connector 12 FlexibleLOM connectors 2 13 Processor socket 1 populated 14 Processor 2 DIMM slots 15 Internal USB connector 16 TPM connector T
33. valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 77 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del
34. CC the error is signaled to the server blade and causes the server blade to halt Advanced ECC protects the server blade against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server blade failure Using HP Advanced Memory Error Detection technology the server blade provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server blade automatically copies the memory contents of the degraded rank to the online spare rank The server blade then deactivates the failing rank and automatically switches over to the online spare rank Hardware options installation 32 Lockstep memory configuration Lockstep mode provides protecti
35. DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Size 1 je 2 Rank 1R Single rank 2R Dual rank AR Quad rank aas pes x4 4 bit pos E 8 bit a rating L Low voltage 1 35 Ultra low voltage 1 25v Blank or omitted Standard Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM E reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Memory configurations To optimize server blade availability the server blade supports the following AMP modes e Advanced ECC provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server blade e spare memory provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that Hardware options installation 31 is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime
36. HP ProLiant BL420c Gen8 Server Blade User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 661809 001 June 2012 Edition 1 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks of Intel Corporation in the United States and other countries Bluetooth is a trademark owned its proprietor and used by Hewlett Packard Company under license Contents Sonnet A HT 6 Front panel components eene eene nennen nennen tenni etre n eene rre seen eren nein rennen en rennen nnns 6 Front panel LEDs and buttons dai Sk 7 Drive ED definitions avssi neni eee er PS o 7 System board ertet te eet ee rae paso eee da e Ni 8 System maintenance swilch i
37. ML Integrated Management Log 51 53 Insight Diagnostics 54 61 installation enclosure 18 installation server blade 21 installation server options 23 installing hardware 23 installing memory 34 installing server blade options 23 installing server options 23 installing the access panel 14 Installing the SAS controller option 37 Integrated Lights Out iLO 12 51 Integrated Management Log IML 53 Intelligent Provisioning 51 53 interconnect bay numbering 19 interconnect module 18 interconnect modules installing 18 J Japanese notice 68 K Korean notices 68 L laser compliance 69 laser devices 69 LED health 7 LED power button 7 LED system power 7 LEDs 6 7 LEDs hard drive 7 LEDs 7 LEDs SAS hard drive 7 LEDs troubleshooting 50 LEDs unit identification UID 7 local KVM accessing a server blade with 47 local media devices accessing 48 lockstep memory 33 34 M maintenance guidelines 61 memory 10 28 30 31 32 memory configurations 31 32 memory options 23 28 memory subsystem architecture 29 memory Advanced ECC 32 58 Index 86 memory configuration requirements 31 34 memory configuring 31 32 33 memory lockstep 33 34 memory online spare 32 58 mezzanine board connectors 8 mezzanine boards 35 mezzanine card 35 mezzanine connector covers 35 mezzanine connectors 8 9 modifications FCC notice 66 N network connections 20 NIC network interface
38. MM slot population guidelines on page 33 DIMMs may be installed individually Online spare population For online spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 33 Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated channel must have a spare rank single dual rank DIMM is not a valid configuration o LRDIMMs are treated as dual rank DIMMs Hardware options installation 33 Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 33 Always install DIMMs in channel 2 and 3 for each installed processor Do not install DIMMs in channel 1 for any processor DIMM configuration on channel 2 and channel 3 of a processor must be identical In multi processor configurations each processor must have a valid Lockstep Memory mode configuration In multi processor configurations each processor may have a different valid Lockstep Memory mode configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order LRDIMM Sequentially in alphabetical order A through F RDIMM Sequentially in alphabetical order A through F UDIMM A through C sequentially in
39. P For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 54 provides survey functionality that gathers critical hardware and software information on ProLiant server blades This functionality supports operating systems that are supported by the server blade For operating systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 55 Erase Utility N CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility The Erase utility enables you to erase system CMOS NVRAM and hard drives Run the Erase Utility if you must erase the system for the following reasons e want to install a new operating system on a server blade with an existing operating sys
40. SE AMIB USE TES MMA 821401 ESISHIAS Bal z2 HAS HP B E http www hp com go selfrepaiNS HESIA S Support and other resources 81 Acronyms abbreviations ABEND abnormal end ACU Array Configuration Utility ADM Advanced Data Mirroring AMP Advanced Memory Protection ASR Automatic Server Recovery FBWC flash backed write cache LO Integrated Lights Out IML Integrated Management Log LRDIMM Load Reduced dual in line memory module LV DIMM Low voltage DIMM ORCA Option ROM Configuration for Arrays POST Power On Self Test Acronyms and abbreviations 82 PXE Preboot Execution Environment RBSU ROM Based Setup Utility RDIMM registered dual in line memory module SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 83 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 84 Index A access 14 acoustics statement for Germany 70 ACU Array Configuration Ut
41. Smart Update Manager 51 56 software 62 software upgrades 62 specifications 51 73 specifications environmental 73 specifications server blade 73 SPP 55 standards 65 static electricity 72 support 74 support and other resources 74 supported operating systems 62 SUV connector 6 11 47 switches interconnect 18 system board battery 8 63 70 system board components 8 system components 6 system configuration settings 61 Index 87 System Erase Utility 54 system maintenance switch 8 9 system keeping current 61 T 15 Torx screwdriver 10 Taiwan battery recycling notice 70 technical support 74 telephone numbers 74 tool locations 10 tool DIMM 10 tools 10 Torx screwdriver 10 TPM Trusted Platform Module 42 43 44 45 troubleshooting 50 troubleshooting resources 50 troubleshooting firmware upgrade utility 50 Trusted Platform Module TPM 42 43 44 45 U Ukraine notice 69 updating the system ROM 61 USB connectors 11 USB devices 47 USB support 60 utilities 51 58 utilities deployment 51 55 56 V Version Control Agent VCA 62 Version Control Repository Manager VCRM 62 video connector 11 video connector cabling 11 video devices 47 Vietnam compliance marking notice 69 W website HP 74 Index 88
42. Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration
43. TPM security rivet by pressing the rivet firmly into the system board le cds 12 Install the front panel drive cage assembly 13 Install the DIMM baffle 14 Install the SAS controller on page 15 15 Install the access panel on page 14 16 Install the server blade Installing a server blade on page 21 17 Power up the server blade on page 12 Retaining the recovery key password The recovery key password is generated during BillockerTV setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity Hardware options installation 44 To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server blade e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting P
44. U LITE ie AOA LRM BN MRE HP AG BIRR DIARREA AU mt XE KE HP Min BE FA REE HP APPART AIS ATH ATAREPRENTE HP RAGS ER PICA E CSR BAER TIALS BRT ERIN MI OBE KENT RIE PERAZA METER GARE HP UA BIE A CSR HP A RA AIBA 5 RARA HP HP ARES RRR SRR EA BITER HP HP ER BITS ANAIS ivi HP http www hp com go selfrepair Support and other resources 80 HP CSR SALAD REERSRS 36 B 518 RET EA
45. al label pull tab from the front of the server blade 7 Remove the two T 15 screws from the front panel drive cage assembly Operations 15 8 Remove the front panel drive cage assembly Remove the DIMM baffle Power down the server blade on page 12 Remove the server blade on page 13 Remove the access panel on page 14 Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 Remove the SAS controller on page 14 FO Sa eS Remove one or more DIMM baffles Operations 16 Processor 1 DIMM baffle left side Processor 2 DIMM baffle right side Operations 17 Setup Overview Installation of a server blade requires the following steps 1 Install and configure an HP BladeSystem c Class enclosure Install any server blade options Install interconnect modules in the enclosure Connect the interconnect modules to the network Install a server blade Complete server blade configuration Installing an HP BladeSystem c Class enclosure Before performing any server blade specific procedures install an HP BladeSystem c Class enclosure The most current documentation for server blades and other HP BladeSystem components is available at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations Documentation CD that ships with the enclosure e HP website http
46. and updating HP Proliant Servers options and Blades within the data center HP SUM is used to deploy firmware and software in SPP HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of server blades and options This tool has the following features Enables GUI and a command line scriptable interface e Provides scriptable command line deployment e Requires no agent for remote installations e Enables dependency checking which ensures appropriate install order and dependency checking between components Deploys software and firmware on Windows and Linux operating systems Performs local or remote one to many online deployment Deploys firmware and software together e Supports offline and online deployment e Deploys necessary component updates only Downloads the latest components from Web e Enables direct update of BMC firmware HP iLO For more information about HP SUM and to access the HP Smart Update Manager User Guide see the HP website http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options Enabling and disabling system features Displaying system information e Selecting the primary boot controller Configuring memory options Language select
47. at describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProliantSTK HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components all tested together as a single solution stack for HP ProLiant servers their options BladeSystem enclosures and limited HP external storage SPP has several key features for updating HP ProLiant servers Using HP SUM os the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode Software and configuration utilities 55 For more information or to download SPP see the HP website http www hp com go spp HP Smart Update Manager The HP SUM provides intelligent and flexible firmware and software deployment This technology assists in reducing the complexity of provisioning
48. ault or above 30 C 86 F may reduce system performance Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F TMaximum storage altitude corresponds to a minimum pressure of 70 kPa 10 1 psia Server blade specifications 18070 mm 711 Dph 51751nm 20 37 in wh 5537nm 218 m Weight maximum 6 33 kg 13 96 lb 4 50 kg 9 90 Ib Specifications Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http h20000 www2 hp com bizsupport TechSupport Document jsp lang en amp cc us amp objectID c 02843807 Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website h
49. c key to exit RBSU Press the F10 key to confirm exiting RBSU The server blade automatically reboots Utilities and features Array Configuration Utility ACU is a utility with the following features Runs as a local application or remote service accessed through the HP System Management Homepage Software and configuration utilities 58 e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e For supported controllers provides access to licensed features including Moving and deleting individual logical volumes o Advanced Capacity Expansion SATA to SAS and SAS to SATA o Offline Split Mirror o RAID 6 and RAID 60 o RAID 1 ADM and RAID 10 ADM o HP Drive Erase Video On Demand Advanced Controller Settings e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure e Provides context sensitive searchable help content e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access use one of the following methods e f an optional controller is not installed press F10 during boo
50. ck FBWC capacitor pack option on page 40 Using the HP c Class Blade SUV Cable The HP c Class Blade SUV Cable enables the user to perform server blade administration configuration and diagnostic procedures by connecting video and USB devices directly to the server blade For SUV cable connectors see HP c Class Blade SUV Cable on page 11 Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices e USB hub e USB keyboard e USB mouse e USB CD DVD ROM drive Numerous configurations are possible This section offers two possible configurations For more information see USB support on page 60 Accessing a server blade with local KVM For this configuration a USB hub is not necessary To connect additional devices use a USB hub A CAUTION Before disconnecting the SUV cable from the connector always squeeze the release buttons on the sides of the connector Failure to do so can result in damage to the equipment 1 Open the serial label pull tab and connect the HP c Class Blade SUV Cable to the server blade 2 Connect the video connector to a monitor Cabling 47 3 Connect a USB mouse to one USB connector 4 Connect a USB keyboard to the second USB connector ay MA y Item Description 0004 USB mouse 2 058 keyboard HP c Class Blade SUV Coble Accessing locol medi
51. configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu For more information about the controller and its features see the HP Smart Array Controllers for HP Proliant Servers User Guide on the HP website http www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en ROMPag utility The ROMPag utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert ROMPaq USB Key into an available USB port and boot the system In addition to ROMPag Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPag utility checks the system and provides a choice if more than one exists of available firmware revisions For more information see the Download drivers and software page for the server blade To access the server specific page enter the following web address into the browser http www hp com support lt servername gt For example http www hp com support dl360g6 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP Proliant DL980 Servers or panic system fail safe timer the ASR
52. dard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime Online Spare Mode Provides protection against failing degraded DIMMs Certain memory 15 set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server blade serial number and the product 1 2 3 4 10 11 During the server blade startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Es
53. duct The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Disposal of waste equipment by users in private households in the European Union Regulatory compliance notices 67 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is Your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice VCCI B
54. e ROMPaq utility on page 60 Offline Server QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category HP iLO Management Engine The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server blade from initial deployment through ongoing management HP iLO The iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server blade setup server health monitoring power and thermal optimization and remote server administration The iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO independent of the host server and its operating system Software and configuration utilities 51 iLO enables and manages the Active Health System on page 52 and also features Agentless Management All key internal subsystems are monitored by SNMP alerts are sent directly by regardless of the host operating system or even if no host operating system is installed HP Insight Remote Support software on page 55 is also available in HP iLO with no operating system software drivers or agents Using iLO you can do t
55. e capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 Hardware options installation 37 5 If another SAS controller is installed do the following Flush the original cache to remove all data For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support SAC UG ProLiantServers en A CAUTION Always be sure that both captive screws are disengaged before removing the SAS controller Failure to disengage the screws may result in damage to the SAS controller b Disengage the SAS controller captive screws and use the handle to remove the SAS controller Locate and remove the cache module System board components on page 8 associated with the original SAS controller if installed This cache module is located near the rear of the system board and is not required when installing an HP Smart Array P220i Controller EY IMPORTANT Always close the SAS controller handle before installing the SAS controller Hardware options installation 38 Close the SAS controller handle and then install the SAS controller To properly seat the SAS controller press firmly in the areas indicated on the SAS controller 6 Install the capacitor pack 7 Hardware options installation 39 Route the capacitor pack cable and connect the cable to the SAS controller 8 Install the access panel on page 14 9
56. e mat riel brouilleur du Canada Class B equipment This Class digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC Directive 2004 108 EC Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If applicable 4 digit notified body number is inserted between CE and 1 Please refer to the regulatory label provided the pro
57. e other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks
58. e same type The server supports the following DIMM speeds e Single and dual rank PC3 10600 DDR 1333 RDIMMs operating at up to 1333 MT s e Single and dual rank PC3 12800 DDR 1600 RDIMMs operating at up to 1600 MT s e Single and dual rank PC3 10600 DDR 1333 UDIMMs operating at up to 1333 MT s Hardware options installation 28 e Quad rank PC3L 10600 DDR3 1333 LRDIMMs operating as dual rank DIMMs at up to 1333 MT s Speed voltage and capacity DIMM ype DIN rank PI capaciy Nave sped 7a vue Duatrank Single rank vo HE 1333 y RDIMM 16 1600 go Geek 3268 1333 UDIMM 1333 UDIMM 1333 Depending on the processor model the number of DIMMs installed and whether LRDIMMs UDIMMs or RDIMMs are installed the memory clock speed be reduced to 1333 1066 MT s Populated DIMM speed MT s DIMM type DIMM rank 1 DIMM per channel 2 DIMMs per channel 8 Singleronk 8 08 Romm Pvelrank 19 98 Ouadronk 32 68 UDIMM is supported at 2DPC at 1333 MT s using HP SmartMemory only Third party memory supports up to 2DPC at 1066 MT s HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides
59. egorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituit
60. emoving 15 drivers 61 drives 7 23 electrostatic discharge 72 enclosure connector 8 environmental specifications 73 Erase Utility 51 54 error messages 50 European Union notice 67 external cables 47 F FBWC capacitor cabling 46 FBWC capacitor pack 40 46 Index 85 FCC Federal Communications Commission notice 65 66 FCC rating label 65 features 6 58 Federal Communications Commission FCC notice 65 66 firmware 62 firmware update 55 62 firmware upgrade utility troubleshooting 50 firmware updating 55 62 firmware upgrading 62 FlexibleLOM connectors 8 FlexibleLOM LED 7 front panel buttons 7 front panel components 6 front panel LEDs 7 front panel drive cage assembly 15 G grounding methods 72 H hard drive backplane connector 8 hard drive bays 6 hard drive LEDs 7 hard drives determining status of 7 hard drives installing 23 hardware options 23 hardware options installation 23 health driver 60 health LEDs 7 health status LED bar 7 heatsink 24 heatsink blank 24 help resources 74 HP c Class Blade SUV Cable 6 11 47 HP contact information 74 HP Insight Diagnostics 54 HP Insight Diagnostics survey functionality 54 HP Insight Remote Support software 55 HP Service Pack for Proliant 51 55 HP Smart memory 29 HP Smart Update Manager overview 51 56 HP technical support 74 HP website 74 HP contacting 74 identification number 65 LO Integrated Lights Out 12 51 52 53 I
61. ent in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense FCC Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to Regulatory compliance notices 65 radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e _ Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operat
62. er model e Serial number e Processor model and speed e Storage capacity and speed e capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system Software and configuration utilities 52 The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System log in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from or HP Intelligent Provisioning and sent to HP For more information see the HP User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Integrated Management Log The IML records hundreds
63. ervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier vur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para
64. feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as defeito Se durante periodo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que pode ser efetuado pelo uso de uma CSR a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria cujo reparo feito pelo cliente 6 obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Support and other resources 78 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio
65. he following e Access high performance and secure Remote Console to the server from anywhere in the world e Use the shared LO Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server blade e Securely and remotely control the power state of the managed server blade e Have true Agentless Management with SNMP alerts from regardless of the state of the host server blade e Access Active Health System troubleshooting features through the interface e Subscribe to HP Insight Remote Support software without installing any drivers or agents For more information about iLO features which may require an LO Advanced Pack or iLO Advanced for BladeSystem license see the LO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Serv
66. he symbols correspond to the symbols located on the interconnect bays For more information see the HP ProLiant BL420c Gen8 Server Blade Installation Instructions on the HP website http www hp com support System maintenance switch LO security is enabled On security is disabled Off System configuration can be changed On System configuration is locked Off Power on password is enabled On Power on password is disabled Off No function On ROM reads system configuration as invalid so gt Reseed s12 To access redundant ROM set 1 55 and 56 to When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur Mezzanine connector definitions A PCle x8 mezzanine connector supports x16 cards at up to x8 speeds x8 Type mezzanine card only x16 Type A or B mezzanine card Component identification 9 DIMM slot locations DIMM slots are numbered sequentially 1 through 6 for each processor The supported AMP modes use the alpha assignments for population order and the slot numbers designate the DIMM slot ID for spare replacement sea O O yl N
67. ii 9 Mezzanine connector ein 9 DIMM slot locations a ne a ii 10 lidi 10 HP Class Blade Sl Vechta 11 AAA A 12 Power up the server blade reete pei a 12 Power dewmn h server blade ne PR e imi NE m HM EE 12 Remove the server blade P ae sa co 13 Remove the access panel siennes 14 Install the access sise 14 Remove the SAS controller ii 14 AAA TG THE 15 Remove the front panel drive cage assembly 15 Remove the DIMM baffle a a 16 UD 18 E A 18 Installing an HP BladeSystem c Class enclosure SKK 18 Installing server blade options et SS ada 18 Installing interconnect modules NR 18 Interconnect bay numbering and device mapping 19 Connecting fs the network een DIR 20 Installing Server baden 21 Completing IS Ga 22 Hardware options A a 23 Introduetion 23 Diivesoplioni 23 Processor NN 24 28 5 ERE 29 Memory subsystem architecture issue 29 Singles duals and quad rank DIMMs nee 30 DIMM identification 31 Memory conliguraolions een aider dn a RA
68. ility 51 58 Advanced ECC memory 32 33 58 Array Configuration Utility ACU 58 ASR Automatic Server Recovery 60 authorized reseller 74 auto configuration process 57 Automatic Server Recovery ASR 60 Basic Input Output System BIOS 51 60 batteries replacing 63 70 battery 8 63 70 battery replacement notice 70 before you contact HP 74 BIOS Basic Input Output System 51 60 BIOS upgrade 51 60 blade blank 21 boot options 57 BSMI notice 68 buttons 6 C cables 46 47 66 cables FCC compliance 66 cabling 46 47 Canadian notice 66 Change Control 62 Chinese notice 69 class equipment 65 class B equipment 65 compatibility 51 compliance 65 components 6 components identification 6 configuration of system 22 51 connecting to the network 20 connectors 6 contact information 74 contacting HP 74 CSR customer self repair 74 customer self repair CSR 74 D Declaration of Conformity 66 default settings 32 device mapping 19 diagnosing problems 50 diagnostic tools 51 54 60 diagnostics utility 54 DIMM baffles 16 DIMM identification 31 DIMM installation guidelines 33 DIMM population guidelines 33 DIMM slot locations 8 10 DIMM slots 33 DIMM tool 10 34 DIMMs 8 10 30 34 DIMMs dual rank 30 DIMMs installation 34 DIMMs quad rank 30 DIMMs single and dual rank 30 disposal battery 67 70 disposal waste 67 documentation 84 documentation feedback 84 drive bays 6 drive cage r
69. ion For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Using RBSU To use RBSU use the following keys Software and configuration utilities 56 e To access RBSU press the F9 key during power up when prompted e navigate the menu system use the arrow keys e make selections press the Enter key e access Help for a highlighted configuration option press the F1 key E IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default se
70. ion is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment Regulatory compliance notices 66 This Class digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur l
71. n Software Support for ProLiant Servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 62 Battery replacement If the server blade no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Z WARNING The computer contains an internal lithium manganese dioxide vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component Power down the server blade on page 12 Remove the server blade on page 13 Remove the access panel on page 14 Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on
72. o con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile die das Customer Self Repair Verfahren optional ist Diese Teile sind auch Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP lassen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zu
73. o devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD DVD ROM Use a USB hub when connecting a USB CD ROM drive to the server blade The USB hub provides additional connections 1 Open the serial label pull tab and connect the HP c Class Blade SUV cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB hub to one USB connector 4 Connect the following to the USB hub o USB CD DVD ROM drive o USB keyboard Cabling 48 o USB mouse Lee O 4 27 HP c Class Blade SUV Cable Cabling 49 Troubleshooting Troubleshooting resources The HP Proliant Gen8 Troubleshooting Guide Volume Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_TSG_v1_en French http www hp com support Proliant TSG v1 fr Spanish http www hp com support Proliant TSG v1 sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 jp Simplified Chinese http www hp com support Proliant TSG 1 sc The HP Proliant Gen8 Troubleshooting Guide Volume Error Messages
74. on against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers General DIMM slot population guidelines Observe the following guidelines for all AMP modes Install DIMMs only if the corresponding processor is installed When two processors are installed balance the DIMMs across the two processors White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Do not mix RDIMMs UDIMMs or LRDIMMs When one processor is installed install DIMMs in sequential alphabetic order A B C D E and F When two processors are installed install the DIMMs in sequential alphabetic order balanced between the two processors P1 A P2 A P1 B P2 B P1 C P2 C and so forth For DIMM spare replacement install the DIMMs per slot number as instructed by the system software For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator DIMM speeds are supported as indicated in the following table Populated slots Speeds supported per channel MT s 1333 1066 Single or dual 1600 1333 1066 12 Quad Single or dual 1600 1333 1066 Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DI
75. ownload 1 Remove the device bay blank Setup 21 2 Remove the enclosure connector cover 3 Install the server blade Completing the configuration To complete the server blade and HP BladeSystem configuration see the overview card that ships with the enclosure Setup 22 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Drive option The server blade supports up to two SAS SATA or solid state drives The mixing of SAS hard drives with SAS solid state drives is supported within the server but limits the RAID configuration to two separate RAID 0 volumes Mixing of other drives types is not supported A CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all drive and device bays are populated with either a component or a blank To install the component 1 Remove the drive blank Hardware options installation 23 the drive
76. page 46 Remove the SAS controller on page 14 Remove the front panel drive cage assembly on page 15 Identify the battery location System board components on page 8 ON SU gt N Remove the battery Ef IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure Battery replacement 63 For more information about battery replacement or proper disposal contact an authorized reseller or authorized service provider Battery replacement 64 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate
77. r Optional mezzanine cards enable network connectivity or provide Fibre Channel support For mezzanine card locations see the system board components on page 8 When installing a mezzanine option on mezzanine connector 2 processor 2 must be installed For mezzanine card mapping see the HP ProLiant BL420c Gen8 Server Blade Installation Instructions or see Interconnect bay numbering and device mapping on page 19 To install the component 1 Power down the server blade on page 12 2 Remove the server blade on page 13 3 Remove the access panel Hardware options installation 35 4 Remove the mezzanine assembly from the server blade 5 Align the mezzanine card with the guide pins on the mezzanine assembly Hardware options installation 36 6 Install the mezzanine card in the mezzanine assembly and then tighten the mezzanine card screws to secure the card to the mezzanine assembly 7 Align the mezzanine assembly with the guide pins on the system board and then install the mezzanine assembly on the system board 8 Press down firmly on the mezzanine assembly handles and then close the mezzanine assembly latch 9 Install the access panel on page 14 10 Install the server blade Installing a server blade on page 21 SAS controller option 1 Power down the server blade on page 12 2 Remove the server blade on page 13 3 Remove the access panel on page 14 4 Disconnect th
78. rd is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board oe ee De Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Power down the server blade on page 12 Remove the server blade on page 13 Place the server blade on a flat level work surface Remove the access panel on page 14 Disconnect the capacitor pack cabling if connected FBWC capacitor pack cabling on page 46 Remove the SAS controller on page 14 Remove the DIMM baffle on page 16 Remove the front panel drive cage assembly on page 15 Locate the TPM connector System board components on page 8 N CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 43 10 Install the TPM board Press down on the to seat the board System board components on page 8 11 Install the
79. re Information tab In the Device Bays item select the Overall checkbox c From the Virtual Power menu initiate a shutdown of applications and the OS For a controlled shutdown select Momentary Press For an emergency shutdown select Press and Hold Before proceeding verify the server blade is in standby mode by observing that the system power LED is amber Remove the server blade To remove the component 1 Identify the proper server blade 2 Power down the server blade on page 12 3 Remove the server blade 4 Place the server blade on a flat level work surface Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them AN CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Operations 13 Remove the access panel To remove the component 1 Power down the server blade on page 12 2 Remove the server blade on page 13 3 Press the access panel release button 4 Slide the access panel towards the rear of the server blade and then lift to remove the panel Install the access panel 1 Place the access panel on top of the server blade 2 Slide the access panel forward until it clicks into place Remove the SAS controller 1 Power down the server blade on page 12 Remove the server blade
80. ress the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server blade Enable the TPM in the OS For OS specific instructions see the OS documentation AN CAUTION When a TPM is installed and enabled on the server blade data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings pe A Dh j DS For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Hardware options installation 45 Cabling Cabling resources Cabling configurations and requirements vary depending on the product and installed options For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category FBWC capacitor pack cabling e module option Cabling 46 e SAS controller option For capacitor pack and cabling instructions see FBWC capacitor pa
81. rs with small and medium size IT environments The software 15 available in two variants e Insight Remote Support 7 0 x has been optimized to support up to 500 managed systems and can be installed on a Windows ProLiant hosting device or a Windows Virtual Guest Additionally it can easily be integrated to work in cooperation with a supported version of HP Systems Insight Manager e For customers with mid size to large environments with over 500 devices who require HP Proactive Services or customers currently using HP Operations Manager or SAP Solution Manager to manage their environment HP recommends installing the latest HP Insight Remote Support Advanced software This software is optimized for your environment and contains additional features For more information on the Insight Remote Support Advanced software see the HP website http www hp com go insightremotesupport The HP Insight Remote Support software release notes detail the specific prerequisites supported hardware and associated operating systems The release notes are available on the HP website http www hp com go insightremotesupport docs Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation th
82. rver data and programs EY IMPORTANT When the server blade is in standby mode auxiliary power is still being provided to the system Depending on the Onboard Administrator configuration use one of the following methods to power down the server blade e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server blade enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server blade to enter standby mode This method forces the server blade to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode e Use the Onboard Administrator CLI to execute one of the following commands o poweroff server bay number This command initiates a controlled shutdown of applications and the OS before the server blade enters standby mode Operations 12 poweroff server bay number force This form of the command forces the server blade to enter standby mode without properly exiting applications and the OS If an application stops responding this method forces a shutdown e Use the Onboard Administrator GUI to initiate a shutdown a Select the Enclosu
83. s tzliche Kosten anfallen Support and other resources 76 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugehorigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und Rucksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von
84. s 1 and 3 connect to bay 3 e Ports 2 and 4 connect to bay 4 Connecting to the network To connect the HP BladeSystem to a network each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network Setup 20 Two types of interconnect modules are available for HP BladeSystem c Class enclosures Pass Thru modules and switch modules For more information about interconnect module options see the HP website http www hp com go bladesystem interconnects We IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit or 10 Gb speed depending on the corresponding Pass Thru model Installing a server blade A CAUTION To prevent improper cooling and thermal damage do not operate the server blade enclosure unless all bays are populated with either a component or a blank For the best possible HP BladeSystem and Virtual Connect experience and to prevent a future reboot HP requires updating the Onboard Administrator and Virtual Connect to the correct version before installing an HP ProLiant Gen8 server blade The version information is located on the tag on the front of the server blade For more information on this and other specific firmware and driver requirements as well as the latest firmware and driver versions download the SPP on the HP website http www hp com go spp d
85. sink screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws Hardware options installation 27 Z CAUTION Heatsink retaining screws should be tightened in diagonally opposite pairs in an X pattern 14 Install the heatsink 15 Install the SAS controller on page 15 16 Install the access panel on page 14 17 Install the server blade Installing a server blade on page 21 Memory options EY IMPORTANT This server blade does not support mixing LRDIMMs RDIMMs or UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server blade can support LRDIMMs RDIMMs or UDIMMs e UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and relatively low power consumption but are limited in capacity e 5 offer larger capacities than UDIMMs and include address parity protection LRDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM RDIMM or UDIMM the information applies to that type only All memory installed in the server blade must be th
86. t e If an optional controller is installed when the system recognizes the controller during POST press F5 For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT file for additional browser and support information For more information about the controller and its features see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website hitp www hp com support SAC_UG_ProLiantServers_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC RG en Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration Software and configuration utilities 59 Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default
87. tain the heatsink blank for future use 8 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket Hardware options installation 25 9 Remove the clear processor socket cover Retain the processor socket cover for future use 10 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED N CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 11 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Hardware options installation 26 A CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 12 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket A CAUTION To avoid damage to the system board processor socket and screws do not overtighten the heat
88. tem e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase Run the Erase utility to e Reset all settings erases all drives NVRAM and RBSU e Reset all disks erases all drives e Reset RBSU erases current RBSU settings After selecting the appropriate option click Erase System Click Exit to reboot the server after the erase task is completed Click Cancel Erase to exit the utility without erasing Software and configuration utilities 54 HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your producf s service level Notifications may be sent to your authorized HP Channel Partner for on sile service if configured and available in your country The new HP Insight Remote Support 7 0 x software extends the HP enterprise remote support portfolio to custome
89. timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST RBSU Software and configuration utilities 60 e Diagnostics DOS e Operating environments which do not provide native USB support Redundant ROM support The server blade enables you to upgrade or configure the ROM safely with redundant ROM support The server blade has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current
90. tly locate the OS drivers for a particular server blade enter the following web address into the browser http www hp com support lt servername gt In place of lt servername gt enter the server name For example http www hp com support dl360g6 Software and configuration utilities 61 Software firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 55 from the HP website http www hp com go spp Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in the managed repository Administrators configure to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP Operating Systems and Virtualizatio
91. tting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed RAID level FADO 2 A 3 4 5 or 3 4 5 or RAID 5 More thon 6 0 Nome To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following e Access RBSU by pressing the F9 key e Access Intelligent Provisioning Maintenance Menu by pressing the F10 key Software and configuration utilities 57 Access the boot menu by pressing the F11 key Force a PXE Network boot by pressing the F12 key Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes Advanced ECC Mode Provides memory protection beyond Stan
92. ttp www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 74 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE
93. uires accessing RBSU HP ROM Based Setup Utility on page 56 For more information about RBSU see the HP website http www hp com go ilomgmtengine docs Hardware options installation 42 TPM installation requires the use of drive encryption technology such os the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com A CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key passwo
94. workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 72 Specifications Environmental specifications Temperature range 10 C to 35 C 50 F to 95 F 30 C to 60 C 22 to 140 F Relative humidity noncondensing 10 to 90 O 28 C 82 4 F 5 to 95 38 7 C 101 7 F Altitudet 050 m 10 000 fi 144 m 30 000 fi The following temperature conditions and limitations apply All temperature ratings shown are for sea level An altitude derating of 1 304 8 m 1 8 F per 1 000 ft up to 3048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed may reduce the upper temperature and humidity limits Operating with a fan f

HP ProLiant BL420c Gen8 Server Blade User Guide

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