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USER`S GUIDE - TracPhone F33, F55 & F77

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1. The Handset 29 Chapter 2 Introduction Symbol Meaning Sets the brightness of the LEDs See LED Dimm on page 76 my Shortcut to the Help desk menu See Help Desk on page 55 Insert an entry for example in phone book g Edit an existing entry for example in phone book Del Delete an existing entry for example in phone book owr 30 The Handset Chapter 2 Introduction Alpha Numeric keys Introduction fe T e GS e Ss used to enter digits phone numbers whereas alpha mode is used to enter letters names in the phone book The key is used to switch between the two modes and the display indicates if the keypad is in alpha mode Entering letters In alpha mode each of the numeric keys plus ED can be used to select between subsets of the alphabet and certain special characters by pressing the key a number of times until the wanted letter character is shown on the display Example To insert the letter C press P 3 times in alpha mode Using menu short codes When browsing in the menus can be used to toggle short codes on off These codes can be used as shortcut to a given menu item by pressing the short code number using the numeric keys The next section shows the relevant keys in alpha mode The Handset 31 Chapter 2 Introduction Available functions in alpha mode The table below shows the
2. List of Error messages 135 Chapter 6 Troubleshooting Cause code Description Event 1145 Preemption MES is prematurely clearing the mobile originated call which is in the process of being established because the MES user has initiated a call from a terminal which is authorized to automatically preempt an existing mobile originated call 1146 Normal MES is prematurely clearing the mobile originated call which is in the process of being established because the MES user has abandoned the call by placing the originating terminal on hook 11A0 LES is clearing the call because the credit card being used is not valid at this LES for calls to the country indicated in the service address information received from the MES 11D1 Inconsistency in designated outgoing access information and subscriber class LES is rejecting the call because the Service Nature and or Service Type and or Channel parameter information received from the MES is invalid e g not currently defined in the SDM mutually contradictory or not applicable to a MES originated call 11D2 Invalid number format address incomplete LES is clearing the call because the service address information received from the MES is invalid i e less than 2 digits 136 List of Error messages Chapter 6 Troubleshooting Cause code Description Event 11D3
3. A Guide to the TracPhone F39 amp F77_ users guide TracPhone F33 F55 F77 Customer Service Information Congratulations You have selected one of the most advanced and convenient marine communications systems available today The KVH Industries TracPhone F33 F55 F77 system manufactured by Thrane amp Thrane is designed to provide high quality voice fax data and high speed Internet access Technical Support Please direct any technical questions to North America Europe Middle East Africa KVH Industries Inc KVH Europe A S 50 Enterprise Center Kokkedal Industripark 2B Middletown RI 02842 USA 2980 Kokkedal Denmark Tel 1 401 847 3327 Fax 1 401 849 0045 E mail techs kvh com Internet www kvh com Product Registration Don t forget to register your TracPhone system for KVH s free customer support subscription service When you register you will receive technical and service updates specific to your system along with customer support and product news In addition with your information on file KVH will be able to offer you even faster more convenient product customer and warranty support KVH will NOT sell or share your data with other companies or organziations To register your system simply fill out the enclosed Product Registration Form or visit www kvh com register 34 0003 Rev D Tel 45 45 160 180 Fax 45 45 160 181 E ma
4. Antenna a Transceiver Release date Unit Type Serial No Rx Frequency Tx Frequency Freq offset Acc offset Gain Tx level Lol Temperature Power Mode Ocean Region NSR status Type Page 1 Issue Page 2 Issue Page 3 Issue Page 4 Issue Page 5 Issue Page 6 Issue Spot Beam ID r SU CC RXed SU CC Txed PositionInfo Heading UIC Time Internal Extemal Handset 1 Ver HHE Cadle 1 Vert HHE Handset 1 Ver Cadle 1 Ver ConfigCRC Unit Type Serial No SW version Mode Power Temperature Cable Loss Reset count Unit Type Serial No State Input Power Control Ver Loader Ver FPGA ver SU ver RX2 ver Loader CRC Control CRC FPGA CRC Super User menu ss Super User PIN a gt Super User Call logs d A k i Routing be Logged Calls Data setup n m Contrast 1 Appendix A Menu Tree Total Time Total MPDS Clear Log Mini M Voice Speech Handset 1 3 1 kHz Audio Handset 2 64 kbit s RJ11 1 56 kbit s RJ11 2 9600 Fax RJ11 3 MPDS ISDN 2x56 kbit s RS232 1 2x64 kbit s USB Ethernet 115200 57600 38400 19200 9600 4800 2400 Baud rate 1200 Auto f hi None Flow ctrl xXon Xoff Nl Hardware Enable L mode Disable Enabl nable Result codes Disable Ol 1 2 3 4 a gt Ring
5. Copyright 2007 Thrane amp Thrane A S All rights reserved Printed in Denmark Trademark Acknowledgements e Inmarsat is a registered trademark of the International Maritime Satellite Organisation IMSO and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc Inmarsat s product names are either trademarks or registered trademarks of Inmarsat e WinPoET is a trademark of iVasion a RouterWare Company e Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners Company Addresses Denmark Thrane amp Thrane A S Lundtoftegardsvej 93 D DK 2800 Kgs Lyngby Denmark T 45 39 55 88 00 F 45 39 55 88 88 USA Thrane amp Thrane Inc 509 Viking Drive Suites K Land M Virginia Beach VA 23452 USA T 1 757 747 2341 F 1 757 463 9581 www thrane com Denmark Thrane amp Thrane Aalborg A S Porsvej 2 DK 9200 Aalborg SV Denmark T 45 39 55 88 00 F 45 96 34 61 01 China Thrane amp Thrane Shanghai Representative Office 28 Pufa Tower 588 Pudong Rd S Pu Dong 200120 Shanghai P R China T 86 21 68 87 87 80 F 86 21 68 87 7112 Safety Summary The following general safety precautions must be observed during all phases of operation service and repair of this equipment Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design manu
6. automatically be closed down if the call has lasted longer than the entered maximum duration If set to OFF there will be no boundaries on the call duration Use or to select Limit and RHO to manipulate To enter a maximum call duration press again Then use the numeric keys to enter the duration in hours and minutes and press ROKO to save Press to leave the submenu Call Waiting Notification Overview to z Disabled Add Features upport San Data Limits lal Spec Yes No Call Waiting Limit Calls t ee Notification Ring Tone 1 8 Handset le Ring Tone Notification f rt Ratt Ring Tone Ring Type 1 8 Pend Time Pend Time 0030 _ Caller No Caller 1 5 Number E Handset Ring Tones RJ11 The Call Waiting menu contains a number of submenus Edit udio Use or and RS to select among the submenus Press R9 to save the changes and press to leave a menu Please refer to Call waiting on page 45 for general information about the Call Waiting Notification Super User functions 89 f T o 2 Chapter 4 Operation Support The Support menu is used for enabling or disabling the Call Waiting Notification service A third option Dial Spec makes it possible to control the Support setting using the AT shell command Choose the
7. No User responded MES is clearing the call because appropriate off hook signaling has not been received from the addressed MES terminal including any authorized diversions within the allowed time limit 1081 Identified channel does not exist MES is rejecting the call because the specified MES terminal number has not been installed and MES has not been authorized to divert calls which are addressed to that number List of Error messages Chapter 6 Troubleshooting Cause code Description Event 1091 Destination out of MES is rejecting the call because the order specified MES terminal number is currently out of service and MES has not been authorized to divert calls which are addressed to that number 1092 Destination out of MES is clearing the fixed originated order call because subsequent to the acceptance of the call and the signaling of the identity of the mobile terminal to which the call will actually be routed that terminal has become out of service and hence cannot be called mn 1141 Call cleared MES initiated preemption E 1142 Call cleared MES initiated preemption 5 1143 Preemption MES is prematurely clearing the fixed originated call which is in the process of being established because the MES user has initiated a call from a terminal which is authorized to automatically preempt an existing fixed originated call 1144 Reserved
8. e Loader ver e FPGA ver S T e SU ver u e e RX2 ver e Loader CRC e Control CRC e FPGA CRC Config CRC e PositionInfo Not ready or Latitude and Longitude e Heading Not ready heading 0 360 degrees or Heading N A Low speed If speed is equal to or below 1 knot e Speed Not ready or speed in knots e UTC Time Not ready or YYYY MM DD HH MM SS e Internal GPS Not ready or Active and ready e External GPS Not ready for future use Menu System 59 Chapter 4 Operation Call functions Call using phone book The phone book can be used to initiate a call either by selecting an entry in the phone book and then pressing or B or by using the short code To use the short code press followed by the short code Pressing afterwards will establish the call Pressing instead will show the actual number and the call can then be established by pressing or ED Pressing RUS instead of and Ea will invoke the priority menu Use or Fill to select call priority Press or to initiate the call For more information on how to make priority calls see Priority calls on page 62 Short code 0 contains the last dialed number thus lo or 2na followed by will redial the last number Call from handset connected to RJ11 60 Making a call from a normal 2 wire PSTN phone connected to one of the three analogue RJ11 interfaces is done in the same way as a call from the handset Just remember to press the g key to s
9. FEU Uploads og Boor lew Bool Boot Miss Old Appl Cable test New Appl cabietest Appl Miss Only on F77 and if the service is enabled ChkSum Error Type Mismatch USTELEN STRATOS KDDI TELENOR 161 v gL o Appendix A Menu Tree 162 Glossary A ACU Antenna Control Unit ADU Above Deck Unit AORE Atlantic Ocean Region East AORW Atlantic Ocean Region West B BDU Below Deck Unit F FEU Front End Unit G GPS Global Positioning System I IMN Inmarsat Mobile Number IMSO International Maritime Satellite Organisation IOR Indian Ocean Region ISDN Integrated Services Digital Network ISN Inmarsat Serial Number ISP Inmarsat Service Provider 163 Glossary LCD LED LES MES MMI MPDS MSN NCS NSR PABX PIN POR PSTN PUK 164 Liquid Crystal Display Light Emitting Diode Land Earth Station Mobile Earth Station Man Machine Interface Mobile Packet Data Service Mobile Subscriber Number Network Coordination Station Network Status Record Private Automatic Branch eXchange Personal Identification number Pacific Ocean Region Public Services Telephone Network Personal Unblocking Key or PIN Unblocking Key RCC STE STU T amp T TNID UDI USB Glossary Rescue Coordination Center gt c oO n a amp Secure Telephone Equipment Secure Telephone Unit Thrane amp Thrane A S Terrestrial Network
10. Modem Thrane amp Thrane Fleet USB COM5 4 Select Thrane amp Thrane Fleet USB and click Next gt Network Connection Wizard Phone Number to Dial You must specify the phone number of the computer or network you want to connect to Type the phone number of the computer or network you are connecting to If you want your computer to determine automatically how to dial from different locations check Use dialing rules Area code Phone number z fi 2345678 Country region code z P Use dialing rules lt Back Cancel 126 Setting up data equipment Chapter 5 PC programs 5 Enter the destination phone number i e Internet Service Provider and click Next gt Network Connection Wizard Connection Availability You may make the new connection available to all users or just yourself You may make this connection available to all users or keep it only for your own use A connection stored in your profile will not be available unless you are logged on Create this connection For all users Only for myself lt Back Cancel 6 Select For all users or Only for myself and click Next gt Network Connection Wizard Completing the Network A Connection Wizard Type the name you want to use for this connection Thrane amp Thrane Fleet USB To create this connection and save it in the Network and Dial up Connections folder click Finish To edit
11. Type a name for the connection e g MPDS via PPPoE and click Next gt Select Anyone and click Next gt Type a random user name and password and click Next gt Select the shortcut on desktop option Click Finish Now click the new shortcut on the desktop named MPDS via PPPoE The SAILOR F77 system should now make the connection PPPoE connection may sometimes time out Setup using Ethernet PPPoE 129 Nn E D feu v a Chapter 5 PC programs Windows 2000 WinPoET PPPoE client PPPoE Clients The data connection via Ethernet and PPPoE can be established using various PPPoE clients The PPPoE client WinPoet can be obtained through your local Thrane amp Thrane distributor and works for both Macintosh and PC Prerequisites The computer must have a working Ethernet adapter Connect the transceiver to the computer through a switch or hub or connect directly using a crossover cable Installation 130 The WinPoET program will most likely be installed from a CD 1 Double click the Setup exe icon to begin installation WinPoET Broadband Connection Manager The IretalS hield Weard will inslall WinPoET Broadband Connection Manager on your computer To conlinue cick ant e nets on Setup using Ethernet PPPoE Chapter 5 PC programs 2 Click Next gt and Yes to accept the license agreement InstallShield Wizard 7 oe Choose Destination Location Select folder
12. e Release date Software release date Unit Type Type of unit Serial No T amp T serial number e ISN Inmarsat serial number z o T o 2 e PCB No Serial number of main CPU board Forward ID The Forward ID number of the terminal e SW Ver Software version RF Block e RX Frequency Receiving frequency in MHz e TX Frequency Transmitting frequency in MHz e Freq offset Frequency offset between 0 1500 Hz e Acc offset Acc offset between 0 1500 Hz e AGC AGC between 0 1024 e Gain Gain between 0 256 e TX level TX level equals LOW or OK e Lol Lo3 Lox In or Out of lock e Temperature Temperature in deg C e Power mode Power mode in sleep or normal Menu System 57 Chapter 4 Operation Bulletin e Ocean Region AORW AORE POR or IOR e NSR state Not initialized initializing or initialized e Type Mini M or NG e Bulletin page 1 6 Page 1 to 255 or Invalid Spot beam ID Spot beam ID number between 1 255 e SU CC Rxed Between 0000 9999 e SU CC Txed Between 0000 9999 Antenna The antenna information is divided into two parts Front End Unit and Antenna Control Unit and is primarily intended for service use FEU e Unit type e Serial no e SW version e Mode e Power e Temperature e Cable loss e Reset count e Date 58 Menu System GPS Chapter 4 Operation ACU Unit type e Serial no State e Input power Control Version
13. keys alphanumeric 31 keys function 26 L language 99 LED 76 LES 3 53 85 97 M Mailbox 54 82 168 manual document number i mask allowed dial 73 menu 49 microwave radiation iii Mini M voice 4 mounting position 78 102 MPDS 4 45 104 Network Coordination Stations 3 NMEA 13 18 72 Normal User 39 49 0 ocean region 52 85 Outlook Express 110 116 P phone book 50 60 96 PIN code 39 82 87 95 position 72 power 25 Power button 35 36 38 PPPoE 128 130 preempt 43 79 prefix 41 74 100 Priority call 44 62 PUK code 40 R radiation iii RCC 43 redial 60 USB 13 66 117 Ring setup 70 101 ringing tone 70 v RJ11 13 15 60 61 63 66 83 Routine personal 62 volume 70 101 Routine professional 62 routing 98 RS 232 13 17 66 69 102 104 WwW warning Log 81 S web browsing 45 Windows 2000 and PPPoE 130 Safety call 62 Windows XP and PPPoE 128 satellite 3 Secure Telephone Unit 87 Service User 40 49 services 6 setup using Ethernet amp PPPoE 128 short code 50 60 short message 54 82 sky scans 77 102 software version 57 Speech 4 spot beams 3 Status 56 Stop button 9 STU 87 Super User 40 49 support phone numbers ii T time 71 99 time out 77 102 TNID 86 U Urgency call 62 Index 169 Index 170 KIVIHI KVH Industries Inc KVH Europe A S 50 Enterprise Center e Middletown RI 02842
14. section Menu System on page 49 The key can also be used to switch the terminal on and off To switch on the terminal press the key shortly To switch off the terminal press the key for a while and check that the LCD display counts down to zero before releasing the key EXIT key Similar in function to the Esc key on a PC While in the menu system pressing Exit will bring the user back one level until the menu is completely exited When asked YES or NO by the system pressing Exit will be interpreted as a NO response When entering data into the transceiver pressing exit will cancel the entry OK key The opposite of the Exit key It is similar in function to the Enter key on a PC When in the main screen display pressing OK will enter the menu system While in the menus pressing OK will enter the selected menu When entering data such as phone numbers or PIN codes pressing OK will accept the entry ins Clear key This is a dual function key The primary function is to clear the last entered digit It is similar in function to the backspace key on a PC Secondary function INSERT This function is accessed by first pressing and releasing the key and then pressing Gi The insert function is used to insert new Inmarsat Mobile Numbers IMNs into the terminal insert Phone book entries etc The Handset 27 Chapter 2 Introduction 28 Symbol Meaning Edit SCROLL UP key Also a dual func
15. 4 e Ring Cadence 1 2131415161 7 default is 1 Both settings are adjusted with or fa Key Beep t Ring Setup Key Beep aes beep Set UTC Time Set UTC Date Press to Adjust 4 Key Beep the sound that is heard when a key is pressed can be set to Off 1 2 3 or 4 The setting is adjusted with or Fall Key Beep is default off 70 Super User functions Chapter 4 Operation Set UTC Time t Ring Setup Key Beep Set UTC Time Set UTC Date Disclose Pos 4 Edit time 17 29 The current UTC time can be viewed and modified The time is displayed in 24 hour format hh mm Enter a new time and press eX to update or a9 to cancel If the clock is set to a non UTC time a clock error message will appear z o T o 2 2 after a while By pressing Gil the GPS time is automatically transferred The clock error message can be cleared by tq but only for 24 houres where the message will be shown again Set UTC Date t Ring Setup Key Beep Set UTC Time Edit Date Set UTC Date 2005 05 23 Disclose Pos 4 The current UTC date can be viewed and modified The date is displayed in the format yyyy mm dd Enter a new date and press feX to update or BBMa to cancel By pressing the GPS date is automatically transferred Super User functions 71 Chapter 4 Operation Disclose Pos t
16. 5279 U S A Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone 1 401 847 3327 Fax 1 401 849 0045 Phone 45 45 160 180 Fax 45 45 160 181 E mail info kvh com Internet www kvh com E mail info kvh dk Internet www kvh com KVH and TracPhone are registered trademarks of KVH Industries Inc
17. Fax Speech 3 1 kHz audio 2 64kbps UDI 8 2x64 kbps UDI 11 56 kbps UDI 2x56 kbps UDI MPDS Legend Activate on incoming calls Use this service for outgoing calls max one per column Additional Feature 128 kbps services Disable Note The feature requires special pin See Routing on page 66 and IMN Config in the Installation manual for a detailed explanation about routing IMN and IDs 98 System set up using FleetCP Chapter 5 PC programs Setting up time and date To correct the time date or the language future option select Phone Setup gt MMI Setup Click the Use PC time button to import the time and date from the PC clock If the clock is set to a non UTC time a clock error message will appear on the 4 W handset on the transceiver after a while Click OK Nn Ry D oO 2 fs a System set up using FleetCP 99 Chapter 5 PC programs Barring services In the Security window call restrictions can be enabled or disabled and an Auto prefix inserted Select Phone Setup gt Security to enter the Security window aie buba mde ma Rew th akax kl p ur wc Yy tee ones a pawie 2c hp ratore er AES peb Mowxo dd 7 4 Disc o poiticn Teves osc V Sve adhonlive d STU lies d Zl Janed i vicsi serebe Aveleds te niwa cel Ave leske x Ay cals BN T WHA wos Rg F arzel Ib Fic Jv af sech 3 boxe lt L d Mag o a DA g
18. ID was not found in the Forward and Return MES ID cross reference table 18A3 18B1 Interworking unspecified NCS is rejecting or clearing the call for a reason which is not covered by any of the currently defined Cause events 18C1 Subscriber absent NCS is rejecting the call because no message was received from the specified MES in reaction to a Call Announcement message within the allowed time limit 18E1 Called Party is busy NCS is rejecting the call because the specified MES ID is in the MES busy list at the NCS and is listed as being busy with a call through the same LES as that now requesting a call announcement addressed to that MES 1 61 148 List of Error messages Chapter 6 Troubleshooting Cause code Description Event 1F01 Normal LES is clearing the call because of the receipt of on hook signalling from the relevant terrestrial circuit i e normal clearing 1F11 Called Party is busy LES is clearing the call because the terrestrial called party is engaged busy 1F21 No User responded LES is clearing the call because appropriate off hook signalling from the terrestrial called party has not been received by the LES within the allowed time limit 1F31 LES is clearing the call in fixed originated call setup because a subsequent 56 64 kbps call request was not received from the terrestrial user
19. J Append to log Nn E D a v a View Log Cancel This string is transferred to the terminal when setting up a connection If the MPDS connection is to use another LES than the one already selected use the initialization command AT MPDS WLES XXX where XXX is the LES number WLES XXX is only needed if MPDS LES is differant from default LES 6 Ifthe terminal is to stay in MPDS mode with no activity for longer periods of time the automatic disconnect when idle setting in Windows must be disabled Refer to your Windows manual on how to do this AT MPDS Setting up data equipment 107 Chapter 5 PC programs Step 2 Create a Dial up connection 1 Open Dial up Networking from My computer and click Make new connection 2 Select the standard modem defined during step 1 as the dial up device 3 Enter a dummy telephone number the number is not used but has to be defined write e g 123 as the phone number 4 Give the connection a recognizable name e g MPDS connection and click Next gt Make New Connection x Type a name for the computer you are dialing M PDS Connection Select a device ire a Standard 28800 bps Modem i x Configure 108 Setting up data equipment Chapter 5 PC programs 5 Include TCP IP as allowed network protocol and use default TCP IP settings Server assigned IP address Server assigned name server addresses et
20. LES e Reset LES e Distress LES Default LES The Default LES list contains a list of the LES operators that may be selected as gateway to the terrestrial network The last used LES will be marked with and this LES will also be the first LES tried next time the terminal is logged on If there is no LES list selected under Allowed or Preferred LES the Default LES list will contain the LES list from the satellite bulletin board meaning all Super User functions 85 c o T o 2 Chapter 4 Operation available LESs in the selected Ocean region Use or and ROLO to select an Ocean region and then a LES To edit the LES names in the Default LES list select the name and press to start editing the selected name A Del To clear the name press and B An Allowed LES list can be selected under the Service User menu If an Allowed LES list exists only the LESs in this list can be selected under Default and Preferred LES An Allowed LES list contains all available LES operators in the selected ocean region The operators marked with can be used as Default LES operators and thus appear in the Default LES list above If all LES operators are allowed and can be used there are no markings Preferred LES As there are many operators you can use PreferredLES to make selections easier The Preferred LES list can be used to indicate in which order LES operators should appear on the Default LES list Press for each LES in
21. LES supports Mobility Management 871 AORE 872 POR 873 IOR 874 AORW To call the IMN number on a terminal situated in IOR dial 00873 followed by the IMN number 1 A terminal may have more IMN numbers because different services exist and more devices may be connected to the different hardware interfaces of the terminal Normal calls Chapter 3 Getting started Distress call Introduction ct The distress functionality is available on Fleet77 systems only A distress call is an automated way of calling for help SOS A distress call from the Fleet77 system is a voice call which means that the call will be connected to an operator at the RCC Rescue Coordination Center When the distress call is connected the ship s position and the MES ID are sent to the RCC This enables the center to identify and locate the ship w oO n o c Ez p wu pes To make a Distress call To initiate a Distress call do as follows 1 Press and hold the Distress button on the cradle The button will flash with intervals of 1 second and the cradle buzzer will beep with the same interval After 5 seconds the button light becomes constant and the buzzer stops beeping Any ongoing call is preempted unless it is a Distress call During the preemption the handset display shows the message DISTRESS Wait If the distress button is released within the 5 seconds the distress call is canceled and the terminal
22. MES is invalid i e ID is not allocated on satellite in use 140 List of Error messages Chapter 6 Troubleshooting Cause code Description Event 12D2 Protocol error LES is clearing the call because the Unspecified Scrambling Vector information received from the MES is invalid ie 0000H 6959H or 7FFFH 1351 MES is clearing the call because the MES currently has insufficient free memory in which to store the short message 1361 Temporary MES is clearing the call because the failure Above decks equipment is about to cable unwrap 1362 Recovery ontimer MES is clearing the call because a expiry long term interruption in reception has occurred the definition of a long term interruption depends upon the service type see Section B Dm T Nn 2 ro 2 1363 Preemption A Secondary Functional Center of a Multi channel MES is clearing the call because the Primary Functional center has commanded the Above decks equipment to repoint to a different Ocean Region 1392 Call cleared spot beam transition 1451 No LES is rejecting the call because an circuit channel appropriate terrestrial circuit is not available currently available at this specific LES List of Error messages 141 Chapter 6 Troubleshooting 142 Cause code Description Event 1452 No circuit channel available LES is rejecting the call because a
23. Reveal Pos Disclose Pos Dont Reveal NMEA Allowed Dial Ph BookDial Auto Prefix Press AEF to Scroll 4 Press to select It is possible to disable the automatic reporting of position from the GPS system This menu gives the option to change this Select Reveal Pos or Don t reveal with the or Fall keys Select the function with the e key Current status is marked with an Disabling automatic reporting of position means that the terminal will report spot beam ID instead When a user initiates a maritime distress priority call the position is reported regardless of the status of the automatic reporting NMEA NMEA Not supported in this release 72 Super User functions Chapter 4 Operation Allowed Dial Press to insert mask t Ler to delete mask Disclose Pos NMEA Allowed Dial List empty Ph BookDial Auto Prefix 4 Allowed Dial is a function that allows the Super User to specify a phone number mask to restrict outgoing calls z o T o 2 A phone number matches a dial mask if the number contains at least as many digits as the mask and when the digits in the mask match the corresponding digits in the phone number starting from the first digit Press 2na to insert a mask and EMD to delete a mask Examples Mask 00453955 Valid number 004539558800 Valid number 004539558888 Invalid number 39558800 Invalid number 004539 The terminal c
24. Setup a i Ring volume 4 v Ring Cadance L ee Only on F77 and if the service is enabled OAL OS INS v gL 3 E In Out 157 Appendix A Menu Tree Super User menu continued 158 Q N Key Beep E Set UTC time K Set UTC date ee p N Disclose Pos d NMEA a ii Allowed Dial Kp Ph Book Dial Auto Prefix XN y BarServiceIn d BarServiceOut Edit time Edit date Reveal Pos Don t reveal Not in this Release Setup allowed dial Enable Disable Prefix no Mini M Voice Speech 3 1 kHz Audio 64 kbit s 56 kbit s 9600 Fax MPDS 2x56 kbit s 2x64 kbit s Mini M Voice Speech 3 1 kHz Audio 64 kbit s 56 kbit s 9600 Fax MPDS 2x56 kbit s 2x64 kbit s Barred Not barred Barred Not barred Only on F77 and if the service is enabled Super User menu continued gt LED Dimm Ant Setup y Appendix A Menu Tree v gL E Reset ACU Set Time Out Num SkyScan Mount Position Upload FEU Alarm log D m Warning log Mail Box PIN Codes p RJ11 Setup i lt 4 On off View log Clear log FE Edit numbers phone numbers E SU PIN Chg D High Medium Low Normal mode i PABX mode D 159 Appendix A Menu
25. Tree Super User menu continued 160 A la gt LES Config N r iS Default LES W Atlantic Comsat PreferredLES E Atlantic BT Reset LES Pacific TeleNor Distress LES A i etc Spare2 Spare3 Spare4 STU Add Features STU Setup STU PIN Disabled Lo b f 128K PIN 128 K Service 128K Setup s iee vez Disabled Data Limits MPDS EME a OFE Limit Oy OFF ISDN B 00 00 hh mm Support Call Waiting e TIE Cals Handset RJil1 Pend Time Caller 1 Caller Caller 5 I OA Disabled G Setup VOB RSoffIn VOC RSoffOut TxOffIn VOD TxOffOut TxActiveOut Service User menu Service User PIN f Service User LES Config Appendix A Menu Tree B Default LES W Atlantic PreferredLES E Atlantic Allowed LES Pacific Reset LES Indian Distress LES Spare 1 Spare 2 Spare 3 Spare 4 IMN Confi Mini M Voice Po oe 9 Speech a Tel number 3 1 kHz Audio S d 64 kbit s 56 kbit s 9600 Fax F77 MPDS 2x56 kbit s 2x64 kbit s PIN Codes a ZE PIN chs SU Unblock Dfit Setting a Customer oE Not in this relele Factory Dfit Ok to reset L i F Perform I m Calibration IQ calib F a e Modulator 1Q const Demodulator L_ MO adjust W Atlantic E Atlantic Pacific Indian Best choice Debug H Power Downs a Number ___ Reset j A
26. available key functions in alpha mode Key Available characters or functions in alpha mode 1 pam ABC2 CMD DEF3 We GHI4 ome KL 6 MNO6 PQRS7 ERI TUV8 D WXYZ9 Move cursor forced lt space gt 32 The Handset Chapter 2 Introduction Distress Cradle Introduction e Ea e gzj e c Note 4 The Distress cradle is only available with the TT 3084A SAILOR Fleet77 system Besides being the base for the handset the Distress cradle is also where a Distress call is initiated or ended A speaker for hand free operation is located in the lower left side of the cradle Press 2na 8 on the handset to toggle the speaker on off Distress Cradle 33 Chapter 2 Introduction Cradle LEDs and buttons The cradle includes 3 LEDs and two buttons Distress button The Distress button which is protected by plastic glass is used to initiate a Distress call See To make a Distress call on page 43 Distress Stop button Is used to abort a distress call before the connection is established Power On LED Indicates that the system is powered on Priority Call LED Indicates a priority call in progress distress safety or urgency See Priority calls on page 62 Distress Test LED Indicates that a distress test is performed See DistressTest on page 79 34 Distress Cradle Chapter 3 Getting started Getting
27. not listed or if you have an installation disk click Have Disk Nn E D eu v a Manufacturers Models Standard 2400 bps Modem a Standard 9600 bps Modem Standard 14400 bps Modem g E YoiceView Modem Types 3Com Ix Accton Technology Corpor Anau m gt Standard 19200 bps Modem Standard 28800 bps Modem Standard 33600 bps Modem Standard AANNN hns KARFlex Madem Have Disk lt Back Cancel 1 From the Control Panel select Modems and add a Standard modem Do not let Windows detect the modem but manually select a standard 28800 bps Modem Setting up data equipment 105 Chapter 5 PC programs 2 Select the appropriate COM port i e the COM port that is connected to the terminal 3 Set maximum speed to 115200 4 Set Data bits 8 Parity None and Stop bits 1 Standard 28800 bps Modem Properties J Wet for cial tone before cieling cancel the calli not connected itin J Disconnect a call fide for more than 106 Setting up data equipment Chapter 5 PC programs 5 Important Enter Advanced settings and type the initialization command AT MPDS in the Extra settings field Advanced Connection Settings 2 x ie Use eno contol V Use flow control J Beguired to connect Hardware RTS CTS Sariptess data A Eomprzss data C Software XON XOFF A Use cellular protocs Modulation tbe O Extra settings aT MPDS
28. on page 39 The PIN codes menu has the following submenu SU PIN Chg The Super User PIN is changed here Type in the new PIN and press RLO to accept the change Retype the new pin and press R9 It is not possible to enter a SU pin code identical to the service user pin Mailbox 82 fo Press oxK to view message Press and to delete a message an d Mail Box List Empty RJ11 Setup LES Config Add Features P Limits The Mailbox feature handles messages being sent from the LES operator If a call is made to a terminal that is busy switched off etc the LES operator may offer the facility to record a short message When the terminal becomes operational again a message is sent indicating that the LES operator has recorded a short message for the terminal Super User functions Chapter 4 Operation The 1 symbol in the handset display indicates the presence of such messages Each message can be seen in the Mailbox menu and contains the following information e LES Access Code e Service type voice fax data The following operations are possible e View entries e Delete entries z o T o 2 To View an entry select the message and press BD Del To delete an entry select the message and press FD RJ11 Setup Overview A N Press t67 to Scroll l Press to select d a High t Medium Mail Box Volume Blow RJ11 Setup PABX
29. ready to make a call To power on the system The system can be powered on from the BDU or from the handset Power on from handset The handset power button is placed in the upper left corner of the handset keypad Menu key See the figure below To power on the system just press the Menu key 35 Chapter 3 Getting started Power on from BDU The BDU power button is placed on the back panel of the BDU See figure below f Power Button Press and hold the power button for a few seconds or until the green LED on the front of the terminal lights up Power LED The display and all LEDs on the handset and the cradle will light up for a few seconds 36 Getting ready to make a call Chapter 3 Getting started Below is an example of the normal readout of the handset display while the BDU is booting Initialising 5 w n o c Ez p wu pe y AORE Wait for NCS YHH AORE Wait for NCS YHH AORE Wait for GPS YHH AORE LESNAME READY The system may stay in the Wait for GPS state for an extended period if e g the antenna has been turned off for a long time or there is not a free view to the GPS satellites It may take several minutes to obtain the GPS position When the display reads READY as shown above the system is ready to make and receive calls Getting ready to make a call 37 Chapter 3 Getting started To pow
30. returns to its normal state 2 Release the Distress button when the light in the button becomes constant After the preemption if any the handset shows the message Select LES Scroll through the LES list with the and keys and select the LES by pressing RO If you do not select a LES nor press or within 15 seconds the call will be initiated through the LES pre configured in the Distress LES If no Distress LES is configured the Default LES will be used instead If no Default LES is configured the NCS redirects the call to an appropriate LES Distress call 43 Chapter 3 Getting started Note 4 If a Distress LES is not defined for each Ocean Region an alarm will appear and the entry Distress LES is not selected in all Ocean Regions will be added to the alarm log To cancel the Distress mode press and hold the Distress Stop button after the button light becomes constant but before the 15 seconds timer runs out The display will then show Distress Aborted If the Distress call is continued the handset will display DISTRESS Calling The call will be connected to the RCC the handset will display DISTRESS Connected and the cradle LED Priority call will light up You can now make the Distress call 3 Use the handset to talk to the RCC operator The Distress button light will stay on until the call is aborted Distress call failure If the Distress call fails to connect due to a system malf
31. scsccssesssesecsssssessesseeees 128 Chapter 6 Troubleshooting List Of Error M SSAQ S csccesssscesecssesscesceseceesseeesesseeeres 133 Appendix A Menu Tree Glossa eee ee ee 163 Index nn IE oe 167 vi Chapter 1 About the Manual Congratulations on purchasing your SAILOR Fleet product Whether you have chosen a TT 3084A SAILOR Fleet77 or a TT 3086A SAILOR Fleet55 the system makes it possible for you to communicate from virtually any ocean region in the world using the Inmarsat Fleet service established by Inmarsat Both systems support high speed data 64 kbps circuit switched and packet data and high quality voice as well as inexpensive voice services In addition the SAILOR Fleet77 optionally supports 128 kbps data service This manual has the following chapters e Introduction an overview of the Inmarsat Fleet system and its services Getting started a description of how to make and receive calls and the use of PIN codes e Operation a detailed description of the menu system in the terminal PC programs a description of how to use the accompanying configuration PC software FleetCP and to setup the PC for data connections e Troubleshooting a description of the most common errors how to deal with them and how to get further help if necessary Additionally you will find a glossary of abbreviations and an index at the end of the manual Chapter 1 About the Manual Chapter 2 Introd
32. this connection in the Network and Dial up Connections folder select it click File and then click Properties Nn E D eu v a 7 Enter a name for the dial up connection and click Finish The system will now connect using USB Setting up data equipment 127 Chapter 5 PC programs Setup using Ethernet PPPoE Overview This chapter describes the set up and operation of data connections via Ethernet and PPPoE using various PPPoE clients Crossed RJ 45 cable or via switch hub using standard RJ45 cable Windows XP with built in PPPoE client Prerequisites The PC must have an Ethernet adapter and Windows XP installed and both must be operational There must be a network connection between the PC and the Fleet system As an example the transceiver can be connected to the computer through a switch or hub or directly using a crossover cable 128 Setup using Ethernet PPPoE Chapter 5 PC programs Setting up the connection 1 OF oP ee yo xo ND Note 4 Because of the relatively long set up time for a data connection the From the Start menu select Settings then Network Connections and then Create New Connection This brings up the New Connection Wizard Click Next gt Select Connect to the Internet and click Next gt Select Setup my connection manually and click Next gt Select Connect using broadband connection requiring user name and password and click Next gt
33. where Setup will install files WI n PoET Setup will install WinPoET Broadband Connection Manager in the following folder Toinstall to this folder click Next To install ta a different folder click Browse and select another folder 7 i Destination Folder C SWinPcET Broadband Connection Manager Browse InstallShield lt Back Cancel 3 Choose the installation directory and click Next gt to install The program is now installed Nn E D a v a InstallShield Wizard Complete The InstallShield Wizard has successfulk installed WinPoET Broacbard Connection Manager Before you can use the program pou must restart your computer Yes want ta restart my computer now No will restart my computer later Remove any disks from their drives and then click Finish to complete setup er prin cance 4 When installation is done click Finish to restart the computer Setup using Ethernet PPPoE 131 Chapter 5 PC programs 5 Find the shortcut on the desktop called WinPoET Broadband Connection Manager and double click it vord OPTIONS CANCEL 6 Enter a random user name and password and click START The status field tells you how far you have reached in the connection process After a successful authentication the status of the terminal will be Connected The user is now capable of using the Internet as with any traditional connection 132 Setup
34. 7 M 56 kbit s Press to scroll MPDS Press to select 9600 Fax 2x64 kbit s S 2x56 kbit s 2 All incoming calls on a specific service can be barred Scroll through the services with or Select the service with R9 The service can then be set to Barred or Not barred with or and U9 Please note the 2x56 and 2x64 kbps services are only visible if the 128 kbps is enabled Default setting is Not barred for all services Super User functions 75 Chapter 4 Operation BarServiceOut t BarServicIn BarServicOut LED Dimm Ant Setup 4 MiniM voice Speech 3 1KHz audio 64 kbit s 56 kbit s MPDS 9600 Fax 2x64 kbit s 2x56 kbit s Barred Not barred Press to Scroll Press to select All outgoing calls on a specific service can be barred Scroll through the Edit udio r services with or Select the service with RLS The service can then be set to Barred or Not barred with or and R9 Please note the 2x56 and 2x64 kbps services are only visible if the 128 kbps is enabled Default setting is Not barred for all services LED Dimm 76 t BarServicIn BarServicOut LED Dimm Ant Setup a Press Press to select EF to Scroll Bright Dimm Off The brightness of the 4 LEDs on the two handsets can be adjusted To change the brightness level select the LED Dimm menu and adjust the value with
35. ES within the allowed time limit 15C3 Protocol error LES is clearing the call because a unspecified Scrambling Vector message type 8DH has not been received by the LES within the allowed time limit 15C4 Protocol error LES is clearing the call because Unspecified neither the service address information nor a Scrambling Vector message type 8DH has been received by the LES within the allowed time limit 15C5 Protocol error LES is clearing the call because the Unspecified complete credit card data information has not been received by the LES within the allowed time limit 15C6 Reserved Call failed LES time out return carrier identifier 144 List of Error messages Chapter 6 Troubleshooting Cause code Description Event 15C7 No answer from user user alerted LES is clearing the call because a MES Connect message type 99H has not been received by the LES within the allowed time limit 15C8 Reserved 15C9 LES is clearing the call because a authentication reply message type B6H has not been received by the LES within the allowed time limit 15CA LES is clearing the call because a notification acknowledge message type BAH has not been received by the LES within the allowed time limit 15CB LES is clearing the call because the request sequence number contained in the received notification acknowledge message type BAH is not valid
36. Error To Follow FEU Status heat alarm FEU Status burst alarm FEU Status power alarm FEU Status reset FEU Version Mismatch Try Upload ACU Comm Failure ACU Reset Powered Down ACU Reset Sleep Mode ACU Error To Follow Kernel Error Float pnt Kernel Error 80Hz tsk overrun Kernel Error RX2 UART tsk overrun Kernel Error SCI tsk overrun Memory Error Cont SW CRC Memory Error ACU Cnf Data List of Error messages 151 ma T Nn a 2 o Chapter 6 Troubleshooting Memory Error ACU Cal CRC Memory Error FLASH mem Memory Error ACU SRAM Memory Error ACU EEPROM Memory Error FPGA Init Memory Error FPGA SW CRC Motor Error Azm Drive Motor Error Elv Drive Motor Error Azm Winding Motor Error Elv Winding Motor Error BSM Winding Motor Error FPGA cmdtmo Pos feedback BSM Zero Ref Pos feedback Azm Encoder Pos feedback Elv Encoder Pos feedback Elv Positive End Stop Pos feedback Negative End Stop Pos feedback Azm Zero Ref SU Error Cal Data CRC SU Error Initialize SU Error Comm 152 List of Error messages Chapter 6 Troubleshooting SU Error protocol SU Error Sys Info CRC Sensor Err Roll Incl Sensor Err Pitch Incl Sensor Err Roll Rate Sensor Err Pitch Ra
37. Getting started Normal calls Call from handset Any call made from the system uses a service type Mini M voice Speech or 3 1 kHz audio The service type used for a call from the handset is the service type configured as default for this handset and the LES operator used will be the default LES operator w oO n o c Ss p wu When making calls from the handset just type in the phone number as if you were making an international call with prefix for automatic international calls equal to 00 For example to dial the number of Thrane amp Thrane 45 39558800 press the number 00 for international calls 45 for country code then 39558800 followed by or E The display on the terminal handset will show how the call proceeds Hang up by pressing B During and after a call the display will show how long the call lasted The Phone Book can also be used to initiate a call either by selecting an entry in the phone book or by using the short code See Call using phone book on page 60 for details Normal calls 41 Chapter 3 Getting started Calling the terminal 42 Calling the terminal or a device connected to the terminal is similar to making international calls The specific IMN number has to be preceded by one of the five possible international access codes This depends on whether you know which area the terminal is within or not 870 Area of terminal not known Requires that the
38. ID Unrestricted Digital Information Universal Serial Bus 165 Glossary 166 Numerics 128 kbps 16 47 67 87 2nd functions 29 3 1 kHz audio 4 67 56 kbps 4 67 64 kbps 4 45 67 A ACU 77 102 additional features 87 ADU 8 11 alarm 25 55 133 alarm Log 55 80 allowed dial mask 73 alpha numeric keys 31 antenna 7 10 102 Area 52 53 AT commands 103 Azimuth 94 barring 75 100 Baud rate 69 105 BDU 7 10 brightness 76 101 bulletin board 85 C C No 57 call log 64 Call Waiting notification 45 89 calling the terminal 42 Cause Codes 133 company addresses ii configuration module 8 11 connectors 13 contact information ii contrast 69 101 country code 5 data flow 69 Data Limits 88 data setup 69 date 71 99 Dial Up networking 108 110 116 discrete I O 13 19 Distress button 9 43 79 Distress call 9 43 62 Distress cradle 7 43 79 distress LES 43 79 Distress Test 79 document number this manual i E electronics unit 7 10 Elevation 94 email 45 Ethernet 13 66 F fax 61 file transfer 45 FleetCP 93 function keys 26 167 Index G geostationary 3 GPS 8 11 72 H handset 7 10 13 22 66 Help Desk 55 81 IMN 5 67 98 Inmarsat Fleet service 3 internal calls 63 international access codes 42 Internet Explorer 110 116 IP LAN 45 ISDN 13 16 47 61 66 ISN 57 ISP 5 K Key Beep 70
39. LES Config RJ11 1 3 H Normal mode PABX mode The RJ11 Setup menu contains the two submenus Volume and PABX Use or and RUS to select among them Super User functions 83 Chapter 4 Operation Volume 2 wire phones connected to the RJ11 interfaces may vary in sensitivity As a consequence the output volume from the interfaces can be adjusted The volume can be set to High Medium or Low Adjust the setting with or and select with eX The default value is High Press 348 to leave the submenus PABX 84 When you select PABX Private Automatic Branch eXchange a submenu appears where RJ11 1 3 can be selected Each of these can be set in Normal mode and PABX mode default is Normal mode If a PABX is to be connected to an RJ11 connector select PABX mode Use or to toggle the values and R9 to select Press 349 to leave the submenus Super User functions Chapter 4 Operation LES Configuration Overview t Mail Box RJ11 Setup LES Config Default LES e w Atlantic 001 Comsat PreferredLES E Atlantic 002 BT Reset LES Pacific 003 KDD Distress LES Indian 004 Telenor Spare 1 005 OTE Spare 2 006 Spare 3 007 Spare 4 008 FRAC 009 ST12 K The Distress LES functionality is available on Fleet77 systems only This menu is used to select a list of LES operators It contains the following submenus Default LES e PreferredLES e Allowed
40. N code is successfully entered you can enable or disable the service Use or FMM to toggle and R to change Press Sag to leave the submenu Super User functions 87 Chapter 4 Operation Data Limits Overview t RJ11 Setu Limit OFF LES eae 000000 Kb Add Features Data Limits MPDS Limit OFF 4 ISDN 00 00 hh mm The Data Limits menu enables the user to enter an upper limit for the use of each high speed connection This feature is an effective way of preventing that a user by mistake forgets to close a connection The Data Limits menu contains two submenus MPDS and ISDN Use or and RUS to select among them MPDS The MPDS submenu contains two parameters Limit and a value for the maximum allowed amount of kilobytes that can be transferred in each call Limit can be either ON or OFF If set to ON the MPDS connection will automatically be closed down if the transferred amount of data exceeds the entered maximum value If set to OFF there will be no limits for the amount of data that can be transferred Use or to select Limit and RYO to manipulate To enter a maximum limit press again Then use the numeric keys to enter a value and press R to save Press to leave the submenu The ISDN submenu contains two parameters Limit and a maximum duration for each call Limit can be either ON or OFF If set to ON the call will Super User functions Chapter 4 Operation
41. N interface ISDN Connection 47 Chapter 3 Getting started 48 ISDN Connection Chapter 4 Operation Menu System This section describes the functions in the menu system that are available to all users The menu items concerning Distress Priority call options are only present on Fleet77 systems e To access the menu press g e To scroll through the menus press or fa e To enter the selected menu press D e To exit to the previous level in the menu system press ape 0 A e To reach a specific menu item press and a number corresponding to the entry level E g pressing will access the Alarm Log menu e To toggle shortcut numbers on and off pressing in the menu system The level of access to the menus is divided into 3 groups of users A Normal User a Super User and a Service User The Normal User has access to normal everyday functions A Super User has the same rights but can additionally access different setup menus The Service User menu can only be accessed by the supplier or Thrane amp Thrane The Super User and Service User menus are protected by PIN codes A complete Menu Tree can be found in Menu Tree on page 155 49 Chapter 4 Operation Phonebook Overview Phonebook Oi TT 01 539558800 Area 02 TT2 02 5395588xx LES ie Hint pees A Del i Alarm log Press a to view the Status last nine digits of the Super User _ phonenumber Service U
42. Protocol error LES is clearing the call because the unspecified service address information received from the MES is a 2 digit address which is either undefined or which is currently unavailable at this LES 11D4 Protocol error LES is clearing the call because credit Unspecified card data information received from the MES is invalid This does not imply that the credit card itself is invalid 11D5 Protocol error LES is clearing the call because the unspecified service address information received from the MES contains a country code which is regarded by this LES as invalid 11D6 Inconsistency in LES is clearing the call because the designated PID information received from the outgoing access MES in the scrambling vector information and message type 8DH is not consistent subscriber class with the PID information in the Fixed MES Originated PID and PID MES Registration Tables at the LES as it relates to this call 11E0 LES is clearing the call because the credit card PIN received from the MES is not considered at this LES to be valid List of Error messages 137 ma T te Nn a 2 o Chapter 6 Troubleshooting Cause code Description Event 11E1 LES is clearing the call because it has been determined that an excessive number of consecutive call attempts with invalid credit card PINs have been made 1201 Reserved 1261 Reserved 1262 Cal
43. S is rejecting the call because the specified MES is not authorized to use specific requested service via this specific LES 15A3 LES is clearing the call because the credit card data information received from the MES has been rejected by the credit card authorization process 15A4 LES is clearing the call because the data received from the MES in the authentication reply message type B6H has been declared invalid by the LES authentication process 15A5 Bearer capability not authorized LES is rejecting the call because the specified PID is not authorized for any service at this specific LES 15A6 Bearer capability not authorized LES is rejecting the call because the specified PID is not authorized to use specific requested service via this specific LES List of Error messages 143 mn T Nn a 2 o Chapter 6 Troubleshooting Cause code Description Event 15B1 Interworking LES is rejecting or clearing the call for Unspecified a reason which is not covered by any of the currently defined Cause events 15C1 Protocol error LES is rejecting the call because an unspecified appropriate Channel Assignment message has not been received by the LES within the allowed time limit 15C2 Protocol error LES is clearing the call because the Unspecified service address information has not been received by the L
44. S s is presented in the handset display Use or and fe3 to select a LES If a LES is not selected within 15 seconds the pre configured LES will be selected instead 5 The handset display will now go from Distress calling to Distress connected as the call progresses Distress connected also means that the test was a success 6 To abort the test call press or wait 120 seconds after which the call will automatically be disconnected Super User functions 79 f T o 2 Chapter 4 Operation Alarm log Menu overview NSR NSR 7 FEU Corrupt LED Dimm View log Eo E Cree Ant Setup A Time Distress Test 17 42 Alarm Log Clear log fo seen nn nn nee Warning Log Date 11 Feb 02 Audio Alarm on Off The Alarm Log logs all the alarms in the system From this menu the alarms can be viewed and cleared The alarm log can contain up to 20 entries When the log is full the oldest alarms are deleted Clearing the alarm log To clear the alarm list select Clear log and confirm the message Delete all bypressing RUS Viewing the alarm log To view the alarm log select View log Scroll through the alarm list using the or keys A in front of the alarm indicates that it is still active To select an alarm for viewing press D Each entry for an alarm contains an alarm description and the time and date when the alar
45. TE calling party following establishment of a previous 56 64 kbps call multiplexed onto a single carrier 1F61 Destination out of order LES is clearing the call because of the detection of a failure in the relevant terrestrial circuit 1F62 Normal The LES is clearing the call because the terrestrial calling party or the terrestrial network has cleared the call before the MES connect message has been received by the LES List of Error messages 149 mn T Nn a 2 o Chapter 6 Troubleshooting Non Inmarsat Alarms The table below shows the non Inmarsat alarms Alarm type Alarm messages CPU Alarms Tx Level Not Ok 1 LO Lock Not Ok 2 LO Lock Not Ok 3 LO Lock Not Ok Vtune Alarm Unanswered distress call received Unanswered urgency priority call received Distress LES not selected in all ocean regions One or more of the selected distress LESs are not operational At least one selected distress LES has no distress capability Invalid position information received from GPS MSR Corrupt MIR Corrupt MIDR Corrupt NAR Corrupt NSR Corrupt SVR Corrupt 150 List of Error messages Chapter 6 Troubleshooting Antenna Alarms Antenna FEU Wrong Type Check Conf Antenna FEU Link Down Check Cable FEU Reset Powered Down FEU Reset Sleep Mode FEU
46. an contain up to 99 entries and each entry can be 22 digits long Note The phone number you enter in the dialer for making an MPDS connection is a dummy number that is not used Therefore the Allowed Dial list has no effect on MPDS connecting Super User functions 73 Chapter 4 Operation Ph Book Dial A N Press m Eo Scroll Press ox to select Disclose Pos NMEA Allowed Dial kD Ph BookDial ee Pas Prefix When this function is enabled Normal User will only be able to make calls using the phone book or the Help desk from a SAILOR handset Use or Fill to scroll between Enable or Disable and press ROK to select The function is by default disabled Auto Prefix 74 t Disclose Pos NMEA Allowed Dial Ph BookDial Auto Prefix 4 Press to delete prefix Press to insert a Prefix no 0045 A prefix e g 0045 for Denmark can automatically be added to any dialed number The prefix is not added to numbers dialed from the phone book One prefix number with up to 22 characters can be defined By default no Auto Prefix number is specified Press g to insert a prefix and g HD to delete the prefix Super User functions Chapter 4 Operation BarServiceln x B d BarServicIn MiniM voice arre BarServicOut Speech Not barred LED Dimm 3 1KHz audio Ant Setup 64 kbit s
47. c MPDS Connection PPP Internet Windows NT Server Windows 98 Nn E Z D eu v a 6 Click OK Setting up data equipment 109 Chapter 5 PC programs An MPDS connection can be started automatically by an application like Internet Explorer or Outlook Express The connection can also be established manually as follows 1 In Windows open Dial Up networking and double click the appropriate icon 2 Enter username and password if necessary and click Connect Wait for the connection to be completed indicated by a Dial up Networking icon in the task bar tray File Edit View Go Favorites Connections Help Ea e gt ag g Eal 3 Back Forward Up Create Dial Cut Copy Paste Address A Dial Up Networking z ISDN MPDS connection connection 3 object s 7 Disconnect by right clicking the tray icon and choosing Disconnect 110 Setting up data equipment Chapter 5 PC programs Setting up ISDN ISDN hardware connection ISDN cable RS 232 cable The ISDN connection is made by connecting an ISDN modem to the computer via an RS 232 cable The modem is connected to the Fleet system via an ISDN cable The appropriate modem driver must be installed on the computer See the manufacturers installations guide for details on how to do this Nn E D eu v a The terminal can be connected to ISDN equipment via an ISDN cable The equipment can be vid
48. can be used for the MPDS service Connect a computer through a switch or hub or connect directly using a crossover cable 20 Hardware Interfaces Chapter 2 Introduction Power Connector f e Ea e gzj je Power For information on how to connect power see the Installation Manual Hardware Interfaces 21 Chapter 2 Introduction The Handset Overview 22 The handset is the primary interface for the SAILOR Fleet system It enables the user to dial numbers it displays error and status messages and it can be used to configure the transceiver The handset is divided into 3 distinct and inter working sections 1 The first is the Liquid Crystal Display LCD and Light Emitting Diodes LED section This section gives the user visual indications about the operation and status of the system 2 The second is the Function keys section This section enables the user to interact with the software menu system of the transceiver 3 The third is the Alpha Numeric section This section enables the user to dial and perform data entry functions into the transceiver In the following these sections will be described in details The Handset Chapter 2 Introduction LCD LEDs LCD fe Ez e e Ss LED As shown in the picture above the top of the handset contains the LCD for displaying information to the user It can be adjusted for contrast and is backlit for
49. ck Unit is a stabilized high gain antenna The antenna contains all functions for satellite tracking including a GPS system TT 3038C WMx SAILOR Fleet55 77 Electronics Unit BDU All connectors for external equipment are placed on the rear of the terminal BDU Below Deck Unit On the front a configuration module is attached This module stores all system configuration data It contains all necessary data to recover the system after a replacement of the BDU The SAILOR Fleet55 system 11 Chapter 2 Introduction TT 3622C SAILOR Fleet Cradle without Distress and TT 3620F SAILOR Fleet Control Handset 4 wire The handset is primarily used to make telephone calls Furthermore it can be used to configure the system For a detailed description of the handset see section The Handset on page 22 12 The SAILOR Fleet55 system Chapter 2 Introduction Hardware Interfaces Overview e Ea e gzj e c The Electronic Units of the SAILOR Fleet77 and the SAILOR Fleet55 have the following hardware interfaces e Analogue Rll number 1 X1 e Analogue RJ11 number 2 X2 e Analogue RJ11 number 3 X3 e Handset 1 X4 e Handset 2 X5 For future use e ISDN Integrated Services Digital Network X7 USB Universal Serial Bus X8 e Ethernet X9 e Serial connector 1 X10 e NMEA 0183 2000 X11 e 4 Discrete I O X12 e Power Connector X13 All connectors for these interfaces are found on th
50. creen when the program is started B Thrane Fl ion Program Current Thrane Fleet Configuration DER Fle Edt Yew Tools PINCodes window Help 3x DEH SeSRRwW Fleet Configuration ick on your current location to obtain antenna azimuthjelevation Fico 3 Satelite Setup D AORW D AORE D POR b TOR Phone Setup D Routing D Security D MMI Setup D CradefHandset 1 D CradlefHandset 2 D Rs 232 D tan D Call Waiting D Data Limits D Yorins 2 Antenna Setup Fleet Information E General status B Alarm status E caltog D Details D Summary amp fiter Fleet Tools Antenna alignment H Terminal window 2 Super User PIN Service User PIN STUPIN 128kbPIN comi 120 A Longitude 1W Latitude 575 Connect the transceiver to a PC using a standard RS 232 connection When connected The FLEETCP will automatically download the information from the fleet to the PC It is also possible to click the red R button on the top toolbar to read the current configuration from the terminal Click the red W button to write any changes to the terminal 93 Chapter 5 PC programs Select the functions by clicking in the left menu window The menu window is divided into the following groups Phonebook Help Desk Satellite setup Phone Setup Antenna Setup General Status Alarm Status Call Log Antenna Alignment and Terminal Window The Map Clicking the map will show the Azimuth and Elevation to the satellites reac
51. diting inserting and deleting entries is done in exactly the same way as with the phone book but it can only be done from the super user menu Each entry contains a phone number name of the entry and a LES access code Alarm Log Phonebook Area IFS Mailbax Helpdesk ieee View alarmis FEU Status POSITION Super User Service User The Alarm Log logs all the alarms in the system From this menu the alarms can be viewed only To clear the alarm list see Alarm Log on page 55 Scroll through the list using the or Fall keys An in front of the Alarm name Menu System 55 c ag o 2 Chapter 4 Operation indicates that the alarm is still active Select an alarm for viewing by pressing D Each entry for an alarm contains an alarm description and the time and date when the alarm occurred See List of Error messages on page 133 for a list of alarms The alarm log can hold up to 20 entries The log will wrap around when the log is full Status Overview 56 Phonebook Area LES Mailbox llelpdesk Alarm log Slalus CINO Super User Transiver Service User oF Blech Bullentin Antenna GPS Info Handset The Status menu has the following submenus e C No e Transceiver e RF block e Bulletin e Antenna e GPS e Handset Menu System Chapter 4 Operation C No Choosing C No will display the signal strength in dBHz Pressing fag will return to the previous state Transceiver
52. e e Note 4 When the 128 kbps service is not used the ISDN interface supports data transmission of one B channel at 64 or 56 kbps as opposed to two B channels at 64 or 56 kbps available on the terrestrial ISDN network When using satellite equipment a delay is introduced due to the satellite link Not all standard ISDN devices are equally good at coping with this RS 232 interface RS 232 The RS 232 interface is a standard 9 pin serial ports with a maximum port speed of 115 2 kbps The interface supports the following service types e MPODS service Configuration of the terminal via FleetCP software See the section System set up using FleetCP on page 93 e Connection of an IP Router e 64 kbps UDI using RS 232 When using the FleetCP program the PC must be connected to the RS 232 interface Hardware Interfaces 17 Chapter 2 Introduction NMEA 0183 2000 interface NMEA 0183 2000 The NMEA 0183 2000 is a Gyro and Navigation interface It serves as a backup if an alternative antenna with no self steering function has to be installed Note The NMEA 0183 2000 interface is currently not supported 18 Hardware Interfaces Chapter 2 Introduction Discrete I O interface S e Ss e e Discrete I O The transceiver also has a discrete I O interface containing 4 configurable input output Each input output pin can be configured to one of these functions A
53. e 9 6 kbit Fax allows you to send and receive fax messages using a standard office fax machine This service replaces the previous Mini M fax service Using this service is usually more cost effective compared to the 3 1 kHz audio service The Inmarsat Fleet Service Chapter 2 Introduction The SAILOR Fleet77 system Overview fe T Ss e Ss The SAILOR Fleet77 System includes the following system components e TT 3008C SAILOR Fleet77 Antenna ADU TT 3038C SAILOR Fleet77 Electronics Unit BDU e TT 3622B SAILOR Fleet77 Distress Cradle e TT 3620F SAILOR Fleet Control Handset 4 wire e Accessories manual software etc SAILOR Thrane amp Thrane For instructions on how to assemble the system wiring and specifications see the Installation Manual The SAILOR Fleet77 system 7 Chapter 2 Introduction TT 3008C Antenna SAILOR Thrane amp Thrane The TT 3008C antenna or ADU Above Deck Unit is a stabilized high gain antenna The antenna contains all functions for satellite tracking including a GPS system TT 3038C 128 SAILOR Fleet77 Electronics Unit BDU All connectors for external equipment are placed on the rear of the terminal BDU Below Deck Unit On the front a configuration module is attached This module stores all system configuration data It contains all necessary data to recover the system after a replacement of the BDU 8 The SAILOR Fleet77 system Chap
54. e Install Hardware Device Drivers window appears Found New Hardware Wizard Install Hardware Device Drivers Se device driver is a software program that enables a hardware device to work with Sy an operating system This wizard will complete the installation for this device o USB Device device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Next What do you want the wizard to do Search for a suitable driver for my device recommended Display a list of the known drivers for this device so that can choose a specific driver Nn E D a v a lt Back Cancel Select Display a list and click Next gt 4 Click Next gt and the Hardware Type window appears Select Modems and click Next gt Found New Hardware Wizard Hardware Type aes What type of hardware do you want to install S Select a hardware type and then click Next Hardware types Batteries Bluetooth Devices Display adapters IDE ATA ATAPI controllers S IEEE 1394 Bus host controllers 2B Imaging devices A Infrared devices o 5 Multi port serial adapters xl Setting up data equipment 119 Chapter 5 PC programs 5 The Install New Modem window appears Click Have Disk Found New Hardware Wizard Install New Modem So Please select the mode
55. e rear of the Electronic Unit Cr Ong fie gt am X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 X13 These interfaces can be used for the different Inmarsat Fleet services Hardware Interfaces 13 Chapter 2 Introduction Two Cradle Handset interfaces 14 Cradle Handset The BDU has two 4 wire handset ports with RS 485 data control Each handset can be used to set up the terminal and it can be used to make or receive phone calls using one of the following services e Speech 3 1kHz audio e Mini M voice e Distress call Hardware Interfaces Chapter 2 Introduction Three Analogue RJ11 interfaces e Ea e gzj e c cy CrO 8 Ae O See f RJ11 The RJ11 ports shown above can be used for connection of analogue phones For all interfaces the following services can be used Speech e 3 1 kHz audio Mini M voice e 9 6 kbps fax The type of service used on each interface is independent of each other and can be configured in the Routing menu Hardware Interfaces 15 Chapter 2 Introduction ISDN interface 16 ISDN This interface can be used for connection of ISDN equipment data as well as voice picture based equipment phones modems terminal adapters audio codecs video conferencing equipment STE secure voice etc On F55 only one B channel 1 x 64 kbps Data and one D channel control is used The F77 optionally supports two B channels 2 x 64 kbps Da
56. earing the call because an expiry appropriate SCPC MES carrier has not been received by the LES at the commencement of the call within the allowed time limit 146 List of Error messages Chapter 6 Troubleshooting Cause code Description Event 1790 LES is clearing the call because of a malfunction in the credit card validity checking database or in the communications links thereto 1791 LES is clearing the call because of a malfunction in the authentication checking database or in the communications links thereto 1811 Called party is NCS is rejecting the call because the busy specified MES ID is in the MES busy list at the NCS 1841 Call cleared NCS initiated preemption for incoming Pri 1 call aD T Nn a 2 o 1842 Call cleared NCS initiated preemption for incoming Pri 2 call 1843 Call cleared NCS initiated preemption for incoming Pri 3 call 1844 Call cleared NCS initiated channel preemption 1851 No NCS is rejecting the call because an circuit channel appropriate SCPC channel is not available currently available 1855 Call rejected preemption failed no channel available List of Error messages 147 Chapter 6 Troubleshooting Cause code Description Event 1856 Call rejected spot beam selection failed 18A1 Bearer capability not authorized NCS is rejecting the call because the specified MES
57. entry To edit or delete an entry select the entry in the phone book and press Edit A Del t E 2na cam respectively Menu System 51 Chapter 4 Operation Area 52 Phonebook Area None LES Automatic Mailbox W Atlantic Helpdesk E Atlantic Alarm log Indian Status Pacific Super User Sparel Service User Spare2 Spare3 Spare4 The Area menu is used to select ocean region and has the following list of possible choices e None e Automatic e W Atlantic e E Atlantic e Indian e Pacific e Sparel e Spare 2 e Spare 3 e Spare 4 The selected area is marked with an If Automatic is selected the terminal will determine the area by scanning the sky and selecting the satellite with the best C No The selection is changed by choosing an area and then pressing ED Consult a coverage map to see the coverage areas for each ocean region Menu System LES Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User 001 002 003 004 005 Comsat BT KDD Telenor OTE 006 007 008 009 FRAC ST12 Chapter 4 Operation The LES list contains a list of those LES operators which may be selected as gateway to the terrestrial network The last used LES will be marked with and this LES will also be the first LES tried next time the terminal is logged on Use to select The Area selected in Area on page 52 wi
58. eo phones audio recorders STE phones modems etc The correct routing has to be configured via the handset See Routing on page 66 on how to route the ISDN interface The setup procedure below shows how to setup an Internet connection via ISDN Connect an ISDN modem to the ISDN interface Connect the modem to a PC via a standard RS 232 cable or a USB cable if the modem supports this interface Setting up your PC Follow the modem manufacturers installation instructions for the appropriate operating system For this example a Lasat Unique 1280i ISDN modem was installed under Windows 98 Setting up data equipment 111 Chapter 5 PC programs Step 1 Install a modem 1 From the Control Panel select Modems and add a modem 2 Let Windows detect the modem automatically Install New Modem Verify Modem 112 Setting up data equipment Chapter 5 PC programs Modems Properties Nn c D oO 2 2 a Setting up data equipment 113 Chapter 5 PC programs Step 2 Create a Dial up connection 1 Open Dial up Networking from My computer Click Make new connection 2 Select the Lasat modem defined during step 1 as the dial up device Make New Connection x Type a name for the computer you are dialing son Connection Select a device ye B unique 1280 RFC 1662 PrP z Configure cmos 3 Click Next Type the phone number for the computer you want to call Area code Tele
59. er off the system The system can be powered off from the BDU or from the handset Power off from handset The handset power button is placed in the upper left corner of the handset keypad Menu key To power off the system just press and hold the key After a few seconds the LCD display starts a count down to zero When the countdown is finished the display shows the message Release Power Button Release the key and the system will power off Power off from BDU 38 Press and hold the power button for a few seconds until the handset display shows the message shown below YIH YHH Thrane F77 Thrane F55 Goodbye Goodbye Release the button and the terminal will shut down Note Wait at least 5 seconds after a power down before trying to power up the system again Getting ready to make a call Chapter 3 Getting started Use of PIN codes Overview Access to some of the functions is restricted by a PIN code Two different kinds of User PIN codes are used in the system One PIN for the Super User and one for the Service User Common for both PIN types is that the length must be between 4 and 8 digits and that they contain digits between 0 and 9 w 5 n o c Ss p wu 1 The normal everyday user Normal User can make and receive calls access the phone book choose an ocean region and a default LES read the alarm log and status and make a call from the Helpdesk Fo
60. er reduction negotiated between the terminal and the LES C The handset is off hook 24 The Handset Chapter 2 Introduction LEDs There are four LEDs below the LCD display see below From left to right they are Power GREEN Alarm RED Call AMBER Link GREEN Link e Ea e mo Oo c Power o Alarm cae t Call POWER LED GREEN The Power LED indicates that the system has power ALARM LED RED The Alarm LED indicates that the system has detected a fault If the LED is lit the error can be examined in the Alarm log See the section Alarm Log on page 55 CALL LED AMBER The Call LED flashes when a call is ringing at the receiving end and lights constantly when a connection is made LINK LED GREEN The Link LED indicates that the system is receiving from a satellite Note that the LED may not light constantly because the satellite may not be transmitting constantly during a call The Handset 25 Chapter 2 Introduction Function keys Introduction The Function keys as shown above enable the user to enter the menu system of the transceiver and change various settings Each key is described in detail in the next section 26 The Handset Chapter 2 Introduction Key description Each key is described in detail below Symbol Meaning c e Ez v cs oO i Menu Menu key Enters the top level of the menu system See the
61. etup Possible values are 0 DISABLED 1 ENABLED Super User functions Chapter 4 Operation RJ11 The RJ11 menu contains two sub items Notification and Ring Tone Notification can be either Yes or No for each of the three RJ11 2 wire connectors Ring Tone can be used for selecting a common 2 wire ring tone among eight ring tones The ring tones are described with the two symbols sound and no sound Select the settings by pressing and press to leave the menu Pending Time z o T o 2 2 The Pending Time is set to 30 seconds by default The Call Waiting Notification will continue for a number of seconds corresponding to the value of Pending Time If the user chooses to ignore the notification for a longer period the incoming call will be ignored Enter a value and press f k to save when leaving the menu Press Sag to leave the menu without saving Caller 1 5 Each of these items 1 5 can contain a phone number that is allowed to interrupt the MPDS sessions if this function is enabled in the menu item Limit Calls Each number can be individually associated with a ring tone and with the 4 Wire handset and or a number of the RJ11 2 Wire connectors Configuration is done as described in the menu items Handset and RJ11 Super User functions 91 Chapter 4 Operation 1 0 Setup Overview 92 I O Setup VOA Disabled J 1 0 B RSoffIn Voc RSoffOut 1 0 D Txof
62. fIn TxoffOut TxActiveOut Each input output pin can be configured to one of these functions As input types TxOffIn RSOffIn As output types TxOffOut RSOffOut TxActiveOut TxOffin Input activates TxOff functionality RSOffIn Input activates Radio Silence functionality TxOffOut Output indicates that TxOff is active RSOffOut Output indicates that Radio Silence is active TxActiveOut Output indicates that Transmit is active Each input or output pin can be configured as either active high or low TxOff Transmit Off When this function is active the terminal will stop all transmission from the antenna by terminating the call as it is normally done Distress alarms from ship or from land will be allowed RS Radio Silence This function has higher priority than the Transmit Off function If this function is active any transmission from the antenna will be blocked Even distress calls in both directions will be prohibited Both functions can only be activated by the discrete I O pins The pins have to be configured from the Super User menu which can only be accessed by entering a password Super User functions Chapter 5 PC programs System set up using FleetCP Overview System set up can be managed from a PC program called FleetCP instead of from the handset FleetCP can be installed from the enclosed CD ROM The following pages contain a short introduction to FleetCP The picture below shows the initial s
63. facture and intended use of the equipment Thrane amp Thrane A S assume no liability for the customer s failure to comply with these requirements Microwave Radiation Hazards During transmission the antenna in this system radiates Microwave Power This radiation may be hazardous if exposed directly to humans close to the antenna During transmission make sure that nobody gets closer than the recommended minimum safety distance The minimum safety distance to the antenna on the focal line is 3 6m NO PERSONNEL based on 10W m2 2m F55 3 6 m F77 GROUND THE EQUIPMENT To minimize shock hazard the equipment chassis and cabinet must be connected to an electrical ground iii DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate the equipment in the presence of flammable gases or fumes Operation of any electrical equipment in such an environment constitutes a definite safety hazard KEEP AWAY FROM LIVE CIRCUITS Operating personnel must not remove equipment covers Component replacement and internal adjustment must be made by qualified maintenance personnel Do not replace components with the power cable connected Under certain conditions dangerous voltages may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them DO NOT SERVICE OR ADJUST ALONE Do not attempt internal service or adjustments unless another person capable of rende
64. hable in that area See picture below f Thrane Fleet Configuration Program Current Thrane Fleet Configuration 2 amp File Edit View Tools PINCodes Window Help Oem Se 6 Rw eh ie Fleet Configuration g Phonebook Help Desk W Satelite Setup gt AORW gt AORE POR gt IOR Phone Setup Routing gt Security gt MMI Setup gt Cradle Handset 1 Cradle Handset 2 gt RS 232 gt Lan gt Call Waiting Data Limits gt Summary amp fiter Fleet Tools h Antenna alignment EM Terminal window gt Longitude 112E Latitude 615 com 1200 The status bar in the lower part of the window shows longitude and latitude as the cursor is moved around the screen 94 System set up using FleetCP Chapter 5 PC programs Pin codes The right side of the status bar shows the status of the PIN codes If no PIN codes are entered all lock icons will be red and locked Click the appropriate button to enter or change a PIN code See the picture below Enter Super User PIN X Enter Super User i OK Cancel Change PIN Logout TER e pead When a correct PIN is entered the lock icon will become unlocked and turn green At the same time a new logout button will appear next to the PIN code buttons Click this button to reset the status of all PIN codes Nn E D eu v a If a change to the configuration is made without entering a PIN code first a popup asking for the PIN will appear
65. i e either not 0 or not the next value in the sequence 15CF LES is clearing the call because MES connect messages have not been received from the MES following transmission of Channel Alert messages or LES connect messages used to establish a subsequent 56 64 kbps call multiplexed onto a single carrier List of Error messages 145 ma T Nn a 2 53 fe Chapter 6 Troubleshooting Cause code Description Event 15D1 Message with LES is rejecting the call because the unrecognized Channel Assignment message parameter received from the NCS contains discarded inappropriate or conflicting information 15D2 CES gt NCS LES is clearing this MES ID and Signaling only channel number in the busy lists at LES and NCS because a new call to from this MES is being set up and thus any previous call to from this MES must have cleared 15E1 Preemption LES is attempting to clear an MES circuit reserved which has sent an SCPC channel for reuse release message butis found still to be transmitting 5 12 s later 1651 No LES is rejecting the call because an circuit channel appropriate channel unit is not available currently available at this specific LES 1661 Recovery on timer LES is clearing the call because of an expiry interruption in reception of the MES carrier exceeding the allowed time limit 16C1 Reserved 16C2 Recovery ontimer LES is cl
66. icate which service can be routed to the specific interface 64 kbps MPDS 2x56 kbps x X a Please note that MPDS can only be associated with RS 232 and Ethernet not the USB interface 68 Super User functions Chapter 4 Operation Data setup Routing Data setup Baudrate 115200 ee A cee p 7500 ing Setup 4 Result codes 38400 1200 z o T o 2 This menu is used to setup baud rate and data flow control for the RS 232 interface The following settings can be configured e Baudrate 115200 1200 Flow control None Xon Xoff Hardware e mode Disabled Enabled e Result codes Disabled Enabled Contrast t _ Press AE to Adjust Call logs Routing Data setup Contrast 4 Contrast The display contrast of the two handsets can be adjusted To change the contrast level select the Contrast menu and adjust the value with or 5 The contrast can be adjusted between 1 and 8 Default value is 4 Super User functions 69 Chapter 4 Operation Ring setup t Ring Setup Key Beep Ring Volume Ring Cadence Ring Volume 4 Set UTC Time Set UTC Date Pa z Press to Adjust 4 Ring setup gives the possibility to change the ringing tone and the handset volume Adjustable values are e Ring Volume Off 11121314 default is
67. identity always 0 e Call priority e Number of received bytes in MPDS e Number of transmitted bytes in MPDS Total number of bytes in MPDS Total time Total Time shows the total accumulated call time since last reset Total MPDS Total MPDS shows the total accumulated number of bytes used in MPDS sessions Clear log The call log can be cleared by selecting the Clear Log menu Press RO to clear or E348 to abort The call log can contain up to 500 entries After that it will start overwriting the oldest entry Super User functions 65 Chapter 4 Operation A warning is generated when the call log contains more than 470 entries You may then back up your log data using Fleet CP PC software If you also clear the log you will get a warning again when 30 entries are left Routing Menu overview t Call Logs Handset 1 MiniM voice Routing Handset 2 IMN Data Setup RJ11 1 RJ11 2 Speech RJ11 3 IMN ISDN J La RS232 1 3 1KHz audio USB IMN Ethernet J The Routing menu is used to associate the services with one or more interfaces The menu has been divided into a number of submenus one for each interface e Handset 1 e Handset 2 e RUIl 1 e RJll 2 e R3 e ISDN e RS 232 1 e USB e Ethernet 66 Super User functions Chapter 4 Operation IMN numbers Note 4 The IMN number has to be defined before the service can be r
68. ignal to the terminal that the number is complete Calling Thrane amp Thrane in Denmark country code 45 is done by pressing the following keys on the phone 0045 39558800 When using one of the RJ11 analogue interfaces please make sure that the selected interface is configured for a service which supports voice Mini M voice speech or 3 1 kHz audio See Routing on page 66 Call functions Chapter 4 Operation The display on the terminal handset will show how the call proceeds After hanging up on the 2 wire phone the display will show how long the call lasted Call from an ISDN phone Making a call from a phone connected to the ISDN interface is done in the same way as a call from the handset Just remember to press the key to signal to the terminal that the number is complete To call Thrane amp Thrane in Denmark country code 45 press the following keys on the phone f T o 2 0045 39558800 The display on the terminal handset will show how the call proceeds After hanging up on the ISDN phone the display will show how long the call lasted Fax call Note 4 This procedure is currently not functional in F55 Fax calls can be made whether or not the fax has got a keypad Making calls from a fax with keypad connected to one of the three analogue RJll interfaces is done as international calls followed by Fal To call Thrane amp Thrane in Denmark country code 45 press the follow
69. il customersupport kvh dk Internet www kvh com A Product Information Before installing the TracPhone be sure to write down the following information ISN Above Decks Unit ADU S N Below Decks Unit BDU S N BDU Build Date 7 YY MM DD This information will be required for all troubleshooting or service calls made regarding this product TracPhone F33 F55 F77 Customer Service Information 34 0003 Rev D PLEASE READ Important Notice About Your Data Connection To prevent inadvertent airtime usage the user must disconnect the data connection when not in use If the data connection is not properly disconnected your computer may dial out on its own which could result in an unintended airtime charge KVH accepts no responsibility if this occurs It is the vessel owner s responsibility to ensure that the TracPhone is correctly interfaced with the vessel s computer If you have any questions about data connections please contact KVH Technical Support Thrane amp Thrane A S SAILOR Fleet77 TT 3084A SAILOR Fleet55 TT 3086A User Manual Document number TT98 116874 H Release date March 14 2007 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane amp Thrane A S It is recommended that the latest version of the manual is downloaded from the Thrane amp Thrane extranet or requested from the distributor
70. ing keys on the fax 0045 39558888 Please make sure that the selected analogue RJ11 interface is configured for a service which supports fax 9600 fax or 3 1 kHz audio The display on the handset will show how the call proceeds After hanging up the display will show how long the call lasted Call functions 61 Chapter 4 Operation Priority calls 62 Note The Priority Call functionality is available on Fleet77 systems only A priority level can be selected when making a call The priority levels are listed in the table below where Routine personal is the lowest priority and Distress is the highest Call Type Priority level Routine personal 0 Routine professional 0 Safety 1 Urgency 2 Distress 3 To make a Routine personal call via the default LES press the number and initiate the call by pressing or B To make a Routine personal Routine professional Safety or Urgency call using default LES press the number followed by R9 Then use the or keys to select call priority and press or to initiate the call To make a priority call using a LES different from the default LES press the number followed by RLS Use the or Fill keys to select call priority Press L to open the LES list Use the or Fill keys to select a LES and press Ep or RGO to initiate the call A Distress call can only be made by pressing the Distress button on the Distress Cradle See To make a Distress cal
71. l on page 43 Call functions Chapter 4 Operation Internal calls It is possible to make internal calls between any RJ11 2 wire interfaces To initiate the call press the relevant interface code followed by ED The table below shows the interface codes Interface Interface code Interface port RJ11 1 2 X1 T w RJ11 2 3 X2 Ss RJ11 3 4 X3 ISDN 5 X7 Call functions 63 Chapter 4 Operation Super User functions This section contains a description of the items in the Super User Menu Del Please remember that 8 can be used to toggle short codes on and off Call Logs Menu overview t Start time Call logs oe 7 Phone number Routing Total MPDS Duration Data Setup Clear log OID Contrast Area 4 LES acc code TNID CallPriority Received Transmitted Total The Call log menu has got the following submenus e Logged calls Total Time e Total MPDS Clear log 64 Super User functions Chapter 4 Operation Logged calls By entering the Logged calls menu it is possible to inspect information about each of the outgoing calls made on the terminal The following information is logged for each call e Start time of call e Destination phone number e Duration of call e Originating ID Description of service used e Ocean region used f o ag o 2 e LES access code e Terrestrial network
72. l cleared MES time out Distress Test exceeded 120 s 1281 Channel type not MES is rejecting the call because the implemented MES is not equipped to provide the specified service 1291 Requested MES is rejecting the call because circuit channel although it is equipped to provide the not available specified service it is not currently able to do so 12B1 Interworking MES is rejecting or clearing the call for Unspecified a reason which is not covered by any of the currently defined Cause events 12C1 Call failed MES time out no scrambling vector ack 138 List of Error messages Chapter 6 Troubleshooting Cause code Description Event 1202 Protocol error MES is clearing the call because a Unspecified credit card valid message type A7H has not been received by the MES within the allowed time limit 12 3 No User MES is clearing the call because a LES responded Connect message type 8CH has not been received by the MES within the allowed time limit 12C4 Protocol error MES is clearing the call because the Unspecified authentication query ISU message type B4H and or the authentication query SSU message type B5H have not been received by the MES within the allowed time limit 125 Protocol error MES is clearing the call because an Unspecified expected supplementary services SU s has have not been received by the MES within the allowed time limit 12 6 Protoc
73. ll decide which LES s will be available for selection See LES Configuration on page 85 for further information about LES configuration Menu System 53 f T o 2 Chapter 4 Operation Mailbox Phonebook Area LES Mailbox m List Empty Helpdesk Alarm log Status Super User Service User The Mailbox feature is not supported by all LES operators The feature handles messages sent from the LES operator If a call is made to a terminal which is busy switched off etc the LES operator may offer the facility to record a short message When the terminal becomes operational again a message is sent indicating that the LES operator has recorded a short message for the terminal The A symbol in the handset display indicates the presence of such messages Each message can be seen in the Mailbox menu and contains the following information e LES Access Code e Service type voice fax data To view an entry select the message and press R9 See how to delete a message in the section Call Logs on page 64 54 Menu System Chapter 4 Operation Help Desk Phonebook Area LES a Mailbox Press to access H Desk empty Helpdesk F Alarm log the menu directly Status Super User Service User The Help Desk is a secondary phone book that can be used for storing up to 10 support phone numbers e g Thrane amp Thrane support centers E
74. m occurred See List of Error messages on page 133 for a list of alarms Audio alarm You may get an audio alarm when an alarm is added to the alarm log This may be turned on and off by entering the Audio Alarm menu 80 Super User functions Chapter 4 Operation Warning Log Menu overview t LED Dimm Ant Setup Distress Test View log Alarm Log Warning Log 4 Clear log c o T o 2 The Warning Log logs the warnings in the system Warnings are not as critical as alarms From this menu the warnings can be viewed and cleared Clearing the warning list To clear the warning list select Clear log and confirm the message Delete all bypressing RUS Viewing the warning log To view the warning log select View log Scroll through the warning log using the or Fall key A in front of the warning name indicates that the warning is still active To select a warning for viewing press R49 Each entry for a warning contains a warning description and the time and date when the warning occurred Help Desk Help Desk Please refer to Help Desk on page 55 Super User functions 81 Chapter 4 Operation PIN codes Ant Setup Distress Test Alarm Log Warning Log Help Desk rr 4 PIN Codes SU PIN Chg 4 L Type New PIN The PIN codes menu is where the Super User PIN is changed For a description of the pin codes see Use of PIN codes
75. m you want to install Sy As Select the manufacturer and model of your modem If your modem is not listed or if you amp have an installation disk click Have Disk Manufacturers Models Standard Modem Types 2400 Data 9600 Fax Modem 3Com Communications cable between two computers Kx Parallel cable between two computers Aceex Standard 300 bps Modem Acer w Standard 1200 bps Modem Fa Standard 2400 bps Modem zi P ghia Tan Chandard ARNN hns hindan 6 Click Browse and choose the directory where you placed the drivers Then click OK Found New Hardware Wizard Install New Modem Please select the modem you want to install D Install From Disk Insert the manufacturer s installation disk into the drive c selected and then click OK _ Cancel x Copy manufacturer s files from C Program Files T hrane drivers USB win_2k_xp 7 120 Setting up data equipment Chapter 5 PC programs 7 When the next screen appears click Next gt Found New Hardware Wizard Start Device Driver Installation mae The device driver will be installed with the default settings Sy The wizard is ready to install the driver for the following hardware device 3B Thrane Thrane Fleet USB Windows will use default settings to install the software for this hardware device To install the software for your new hardware click Next Nn E D a v a 8 Click Nex
76. me Configures your telephone dialing rules Display and modem properties Grex Windows Update Cf Folder Options Windows 2000 Support Fonts Gaming Options internet Options Keyboard Email Mouse Network and Dial up Connections amp Nokia Connection Manager J nokia Modem Options 9 Ops tning af Bluetooth Phone and Modem Options WA Power Options Printers Phone And Modem Options Dialing Rules Modems Advanced B The following modems are installed Program Download Monitor QuickTime Regional Options 2j Remote Control Tarun Advertised Programs BDscanners and Cameras Scheduled Tasks ti Sounds and Multimedia system Systems Management users and Passwords Attached To Thrane amp Thrane Fleet USB COMS Add Remove _Properties OK Cancel Apply Setting up data equipment 123 Nn E Z D eu v a Chapter 5 PC programs 12 Select the Modem tab and choose Properties 13 Select the Advanced tab and enter the initialization string AT WS45 6 and press OK Phone And Modem Options Dialing Rules Modems Advanced ns Ay Thrane amp Thrane Fleet USB Properties General Diagnostics Advanced Extra Settings Extra initialization commands fat WS45 6 Advanced Port Settings Change Default Preferences 124 Setting up data equipment Chapter 5 PC programs Step 2 Create a Dial up connection 1 Make a new connection by selecting Sta
77. n appropriate channel unit and associated terrestrial circuit are not currently available at this LES This cause is only utilized when there is a permanent one to one connection between appropriate channel units and their terrestrial circuits 14C1 LES is clearing the call in mobile originated call setup because ISDN Channel Alert messages used to establish a subsequent 56 64 kbps call multiplexed onto a single carrier have not been received from the MES following transmission of MES connect messages 1541 Call cleared preempted at LES 1551 LES is rejecting the call because an appropriate satellite channel is not currently available at this specific LES 1552 Reserved 1581 Requested circuit channel not available LES is rejecting the call because the requested service is not provided by this specific LES 1591 Temporary failure LES is rejecting the call because the requested service is temporarily not available at this specific LES List of Error messages Chapter 6 Troubleshooting Cause code Description Event 1592 LES is clearing the call because the specified credit card type is not currently supported by this specific LES 15Al Bearer capability not authorized LES is rejecting the call because the specified MES is not authorized for any service at this specific LES 15A2 Bearer capability not authorized LE
78. nection The illustration below shows typical hardware setup for an MPDS data connection RS232 cable For an MPDS session connect an RS 232 cable between the COM port of the computer and the COM ports on the Fleet system The COM port on the Fleet system is marked X10 This setup procedure is intended for PCs running a MS Windows operating system The PC communicates with the transceiver as if it were a modem Connect the transceiver to a COM port via a standard RS 232 cable Configuring the TT 3084A TT 3084B amp TT 3086A The transceiver has to be configured for the right ocean region and LES operator that provides the MPDS service This is done using the handset user interface 104 Setting up data equipment Chapter 5 PC programs The RS 232 configuration of the transceiver should be using the handset user interface see Data setup on page 69 Baud rate 115200 baud Flow control Hardware Setting up your PC This section describes in general terms how to set up an MS Windows based PC covering Windows 95 98 2000 and NT The screen dumps below are from Windows 98 For a detailed description with more screen dumps of the installations you are referred to the Application Note Configuring SAILOR Fleet77 for MPDS on your MES Software distribution disk or at our web site www thrane com Step 1 Install a standard modem Install New Modem Click the manufacturer and model of your modem If your modem is
79. of data transferred rather than the time spent online This makes the service an ideal and cost effective solution for applications like Web browsing email services IP LAN connectivity and small to medium size file transfer The MPDS service provides a 64 kbps shared channel While in MPDS mode the TT 3084A is flagged busy in the Inmarsat network This means that the Fleet system is not able to receive any incoming calls until it returns to normal idle mode However the user can enable the Call Waiting Notification feature This allows the system to receive voice calls during an ongoing MPDS call For further information about this feature see Call waiting on page 45 The sections Setting up MPDS over RS 232 on page 104 and Setup using Ethernet PPPoE on page 128 contain descriptions of how to setup an MPDS connection using your PC Call waiting As indicated in the previous section the user can enable the Call Waiting Notification in order to receive incoming voice calls during an MPDS session The enabling can optionally be restricted to specific phone numbers The 4 wire and 2 wire interfaces can be configured for usage for the Call Waiting Notification When the notification arrives the user is notified by a special ringing tone and a message is shown in the display if the 4 wire handset is selected for the service In case of an incoming call during an MPDS session with the Call Waiting Notification enabled the user has three option
80. ol error MES is clearing the call because the Unspecified supplementary services interrogation ISU type B2H and or subscriber digits SSU type ADH messages have not been received by the MES within the allowed time limit List of Error messages 139 ma T te Nn a 2 2 Chapter 6 Troubleshooting Cause code Description Event 12C7 Protocol error Unspecified MES is clearing the call because a SCPC channel release SU type 8AH has not been received by the MES in response to the transmission of a notification acknowledge message type BAH during the supplementary services call diversion information retrieval process within the allowed time limit 1209 Protocol error unspecified MES is clearing the call in mobile originated call setup because a subsequent 56 64 kbps call request was not received from the mobile user TE calling party following establishment of a previous 56 64 kbps call multiplexed onto a carrier 12CA Protocol error unspecified MES is clearing the call in mobile originated call setup because LES connect messages have not been received from the LES following a request through Channel Alert messages to establish a subsequent 56 64 kbps call multiplexed onto a single carrier 12D1 Protocol error unspecified LES is rejecting the call because the spot beam ID information received from the
81. onfirm changes by pressing D Upload FEU 78 If a new FEU Part of the antenna is installed this command will upload software to the FEU thereby pairing the software in the BDU and FEU If the FEU software version in the antenna is different from the version that is stored in the BDU you will get a warning You may then use the Upload FEU command to remove this difference Super User functions Chapter 4 Operation DistressTest Note The Distress Test functionality is available on Fleet77 systems only Press EJEA to Scroll t Press 0K to select Ant Setup Distress Test Enable Alarm Log Disable Warning Log por Desk A Distress Test is made to test the Distress call system When the RCC receives the call a flag in the message is set so that the RCC can identify the call as a test call Follow this Distress Test procedure 1 Enter the DistressTest menu and use or and R9 to enable distress test The display on the handset will show Distress Test Enabled and the Distress Test LED will start flashing 2 The Distress test mode remains active in 30 seconds after which it automatically disables the test again While the distress test is enabled press the Distress button on the cradle for 5 seconds or until the light on the button stops flashing and the buzzer stops beeping 3 All ongoing calls will be preempted after 15 seconds 4 A list of distress LE
82. or The brightness can be adjusted to Bright Dimm and Off Default value is Bright Super User functions Chapter 4 Operation Antenna Setup Menu overview t Ant Setup m Reset ACU p Distress Test Set time out H oo Out Alarm Log Num Skyscan Warning Log Mount Pos ce Desk Upload FEU 2 E w Reset ACU S This function will reset the ACU in the antenna The DC power running in the antenna cable will be turned off for a few seconds causing the ACU to restart This can be useful if the antenna control freezes or locks up Set time out This function sets the number of seconds the system waits without a satellite signal before it assumes the tracking is lost Valid range is 1 to 300 seconds Default is 130 seconds Confirm changes by pressing RUO Num Skyscan This function enables the user to define the number of sky scans Valid range is 1 to 10 scans Default is 1 scan Confirm changes by pressing RO Super User functions 77 Chapter 4 Operation Mount Pos Because of the built in GPS the antenna is capable of finding the satellite within a few seconds However a heading of the ship is also needed Because the GPS does not supply the antenna with this information you must enter a relative angle of the antenna compared to the ships bow Valid angles are O REAR 90 PORT 180 BOW and 270 STARBOARD deg positive in a clockwise direction Default angle is 0 deg C
83. outed to an interface The service will not be listed in the routing table unless it has an IMN number defined Note 4 Some users want the IMN number to reflect the corresponding telephone number In this case the user should EDIT the default IMN number The INSERT function is only for adding additional IMN numbers or for creating the first IMN in case the list is empty When entering one of the above submenus it is possible to scroll through a list of all relevant IMN numbers for the interface In the handset menu you will see all IMNs associated with voice Mini M voice Speech 3 1 kHz audio The ISDN menu has the same but in addition also the services 64 kbps and 56 kbps and if enabled 2x64 kbps and 2x56 kbps T o 2 2 Changing routing status If an IMN has an incoming route to an interface it is marked with If it has an outgoing route to an interface it is marked with a It is possible to change the routing status for each IMN to the opposite by pressing for incoming and Fam for outgoing Routing an IMN to more interfaces It is possible to route one IMN to more interfaces E g an IMN can be routed to all three RJ11 interfaces at the same time This will enable an incoming call to be routed to three 2 wire phones simultaneously Super User functions 67 Chapter 4 Operation Routing matrix The table below gives an overview of the routing matrix in the Fleet system The Xs ind
84. phone number 7 Telephone number of ISP Country or region code Denmark 45 X lt Back Cancel 114 Setting up data equipment Chapter 5 PC programs Enter the telephone number to the Internet Service Provider Remember country code and area code if necessary and click Next gt Give the connection a recognizable name e g ISDN connection and click Next gt ISDN Connection PPP Internet Windows NT Server Windows 98 Nn E Z D eu v a Include TCP IP as allowed network protocol and click TCP IP settings Setting up data equipment 115 Chapter 5 PC programs 116 TCP IP Settings 6 Use TCP IP settings Server assigned IP address Server assigned name server addresses etc as recommended by the ISP Specify an IP address Faddress Server assigned name server addresses Specify name server addresses Primer DMS ATS Re ale Secondary DNG oo eet erie Ee Prien we Seconda WING 8 0 0 oO IV Use IP header compression MV Use default gateway on remote network OK Cancel After this a connection can be started automatically by an application like Internet Explorer or Outlook Express The connection can also be established manually In Windows open Dial Up networking and double click the appropriate icon Enter username and password if necessary Click Connect Wait for the connection to be completed indicated by a Dial up Net
85. r a description of these functions see Menu System on page 49 All other setup changes have to be carried out by a Super User or a Service User Use of PIN codes 39 Chapter 3 Getting started Super User PIN The Super User has the same rights as the Normal User In addition the Super User can access the Super User menu See Super User functions on page 64 for details A Super User will typically be a person responsible for setting up and maintaining the system It is only possible to have one Super User PIN code If the PIN is entered incorrectly 3 times the PIN is blocked A blocked Super User PIN can only be unblocked by a PUK code or the Service User The factory PIN code is 12345678 Service User PIN The Service User has access to all Fleet system functionality that is accessible through the handset Only T amp T and or the supplier of the equipment normally know this PIN If the PIN is entered incorrectly 3 times the PIN is blocked Only a PUK code can unblock a blocked Service User PIN For use of the service menu please refer to the TT 3084A SAILOR Fleet77 TT 3086A SAILOR Fleet55 Installation Manual STU PIN and 128K PIN Pin codes must be retrieved from your distributor in order to enable the STU functionality Secure Telephone Unit or the 128 kbps service Please refer to Additional Features on page 87 and Pin codes on page 95 to see how to enable the service 40 Use of PIN codes Chapter 3
86. ration in LES Configuration on page 85 DSW teel BRAR we Tips Drag amp drop between Les tables Double click on a any Les tables to edit the les acces code identifyer Default Land Earth Station Area Jao Rw Atlantic Ocean Region West Default LES 001 USTELENOR z Nn PoR LES table m Distress LES IOR Phone Set 5 Phone Setup 001 USTELENOR z Routing 002 STRATOS i 003 KDDI RETAN Da TELENOR p Prefered LES table prioritized S etup 005 OTE LES Access Code Cradle Handset 1 006 LES sezes cade a RS 232 011 FRANCE TELECOM Lan 012 XANTIC Call Waiting 060 USTELENOR Data Limits I O Pins 555 868 2 Antenna Setup 997 P Fleet Information 998 m Allowed LES table LES Access Code D Details gt Summary amp filter Fleet Tools System set up using FleetCP Chapter 5 PC programs Phone Setup Routing To route calls select Phone Setup gt Routing from the left menu and use the table Click in the cell that corresponds to the service interface that is to be changed Click the incoming or outgoing button in the lower part of the screen to define it as an incoming or outgoing call To add an IMN click the New IMN ID button See the picture below Call device routing Note MPDS is NOT supported under USB Service TN 10_ Handset 1 Handset 2 Rj11 1 Rj11 2 Rjt1 3 Rs 232 ISDN Ethernet mini M voice 9 6 kbit
87. rb BE s Z d aega l 4 FIC z J Yow einer RIN Y yvi hN ZSME Y eH as Acma a See the sections Allowed Dial on page 73 BarServiceIn on page 75 and BarServiceOut on page 76 for more details 100 System set up using FleetCP Chapter 5 PC programs Settings In the Cradle Handset window it is possible to setup ring type ring volume LED brightness and display contrast Select Phone Setup gt Cradle Handset 1 or 2 to enter the Cradle Handset window Nn E Z e a v a System set up using FleetCP 101 Chapter 5 PC programs RS 232 parameters of the terminal can be changed in the RS 232 window Select Phone Setup gt RS 232 to enter the RS 232 window Antenna Select Antenna Setup from the left menu to change Long term failure timeout number of allowed sky scans and the antenna s mount position relative to the ship s bow See Antenna Setup on page 77 for details The antenna can be rebooted by clicking the Reset ACU button 102 System set up using FleetCP Chapter 5 PC programs Terminal window The terminal window makes it possible to run AT commands in the same way as the Windows program HyperTerminal Select Fleet Tools gt Terminal Window from the left menu to access the terminal window Nn E D a v a System set up using FleetCP 103 Chapter 5 PC programs Setting up data equipment Setting up MPDS over RS 232 MPDS hardware con
88. ring first aid resuscitation is present Chapter Chapter vi Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Table of Contents About the Manual Introduction The Inmarsat Fleet Service seccesscessesceeeseeeeeeeeecseeserees 3 The SAILOR Fleet77 SYStem ccsccsscsssssssesssessecsessseeesneeees 7 The SAILOR Fleet55 system ccssccsceceecsssssesseceseesseeeeees 10 Hardware Interfaces ssscscsssssscsseceeceseeseeseeeeeceeceseeaeenees 13 The Hamdset cc ccscsseecessrsnesnsoncedeseoseneotoeasibesestettesceanvests 22 Distress Cradle oo sesececesseseeseesceeeececcseesecseeeeeneaecseeaees 33 Getting started Getting ready to make a Callow ceecesecesesssesseesreeseceeeees 35 Use ot PIN COJE Sss sates teceschivsceievsanseenssidinenseahes uate 39 Norimall Calls nsciis egini eiaeiiai 4l Distress Calleri arreire a benentetobesstbseees 43 MPDS connection ceccececceseeceeececeececeetececceseceeeeeeeseneeees 45 ISDN GONMECHOMN Ssssssczssvsesexcessvsessachisvenssesheaccecseeseaneveseiesens 47 Operation Menu System sssaaa R 49 Call UNHON S Sons ctesescihs tehed neiseina iiini 60 Super User fUnctions cccccscssessessessscescesessessesseseesseensesees 64 PC programs System set up using FleetCP ccessssssesstesecsrecsteeseees 93 Table of Contents Setting Up data equipment scescesceecetesstesstesteeeeees 104 Setup using Ethernet PPPOE c
89. rt gt Settings gt Network and Dial up Connections gt Make New Connection A Welcome to the Network Connecting Wizard window appears Antenne Cannectian Wizard Welcome to the Network Connection Wizard Idag this eared pei cer es eesti 7 aher z m are vsracik er2king s99 cation siei ss I alas 3 secede d ary ad pirig Tareriinn dw et Nn E D eu v a iam 2 Click Next gt Network Connection Type You can choose the type of network connection you want to create based on your network configuration and your networking needs Dial up to private network Connect using my phone line modem or ISDN C Dial up to the Internet Connect to the Internet using my phone line modem or ISDN C Connect to a private network through the Internet Create a Virtual Private Network VPN connection or tunnel through the Internet C Accept incoming connections Let other computers connect to mine by phone line the Internet or direct cable C Connect directly to another computer Connect using my serial parallel or infrared port lt Back Carcel Setting up data equipment 125 Chapter 5 PC programs 3 Select Dial up to private network and click Next gt Network Connection Wizard Select a Device This is the device that will be used to make the connection You have more than one dial up device on your computer Select the devices to use in this connection amp
90. s MPDS connection 45 Chapter 3 Getting started 46 The user can reject the preemption of the MPDS connection by pressing or on the 4 wire handset if enabled or by taking an enabled 2 wire phone off hook pressing and placing the phone on hook again The ringing stops on all handsets that are configured for the service The user can accept the preemption of the MPDS connection by pressing or on the 4 wire handset if enabled or by taking an enabled 2 wire phone off hook pressing and placing the phone on hook again The MPDS session is now deregistered and the call gets through after a short while The phone to which the call is routed starts ringing and the call can be answered Note that the call can be answered on another interface than the interface that was used to accept the call e g a fax will normally only be routed to a specific RJ11 connector and not the 4 wire handset The user may also choose to do nothing After a certain time the notification stops and the preemption of the MPDS connection is implicitly rejected if no other lines have accepted the notification Configuration of the Call Waiting notification is described in Call Waiting Notification on page 89 MPDS connection Chapter 3 Getting started ISDN Connection Introduction ct The ISDN service is only available on Fleet55 systems when the vessel is positioned inside an area with Spot Beam coverage On Fleet77 systems the services are also a
91. s input types TxOffln RSOffIn As output types TxOffOut RSOffOut TxActiveOut TxOffln Input activates TxOff functionality RSOffln Input activates Radio Silence functionality TxOffOut Output indicates that TxOff is active RSOffOut Output indicates that Radio Silence is active TxActiveOut Output indicates that Transmit is active Each input or output pin can be configured as either active high or low TxOff Transmit Off When this function is active the terminal will stop all transmission from the antenna by terminating the call as it is normally done Distress alarms from ship or from land will be allowed RS Radio Silence This function has higher priority than the Transmit Off function If this function is active any transmission from the antenna will be blocked Even distress calls in both directions will be prohibited Both functions can only be activated by the discrete I O pins The pins have to be configured from the Super User menu which can only be accessed by entering a password Hardware Interfaces 19 Chapter 2 Introduction USB Interface USB USB Universal Serial Bus is an interface that allows a single universal plug to connect PCs USB replaces the different serial and parallel PC connections with one standard plug and play port Please note that the USB interface only supports the 64 kbps UDI service at present time Ethernet Interface The Ethernet interface is a RJ45 connector It
92. ser The terminal PhoneBook contains 99 entries Each entry holds the following information e Name e Telephone number e Short code The telephone number includes call prefix for automatic calls and international access code The telephone number can hold up to 22 digits The name can hold from 0 to 16 characters Short code The short code can be used for quick access when dialing To use the short code press lt short code gt and press again to dial Viewing and dialing from the phone book The list of entries in the phone book is sorted according to short code An entry in the phone book is displayed as a short code and a name if in alpha mode or as a short code and a telephone number if in normal mode 50 Menu System Chapter 4 Operation To select an entry use or and press RO The phone number is displayed Press or EAM to dial Priority When the wanted number is displayed press R to invoke the priority menu Use or to select call priority only on Fleet77 Press or to initiate the call For more information on how to make priority calls see Priority calls on page 62 z o T o 2 Inserting an entry The following example shows how to insert an entry in the phone book from within the phone book menu In this example the number to Thrane amp Thrane 004539558800 is inserted with short code 14 and the name THRANE THRANE 0045 39558800 EOS Editing or deleting an
93. settings by pressing and press ag leave the menu Limit Calls The user may not want all calls to interrupt the MPDS sessions It is possible to enter up to five phone numbers that are allowed to interrupt the MPDS sessions while all others will be rejected If Limit Calls is set to Enabled only the five phone numbers are allowed to interrupt If Limit Calls is set to Disabled all calls are allowed to interrupt The third option Dial Spec makes it possible to control the Limit Calls setting using the AT command Please note that the Limit Calls service is not supported by the LES at present time However it will most likely be available in near future Choose the settings by pressing RHS and press Bas leave the menu Handset 90 The Handset menu contains two sub items Notification and Ring Tone Notification can be either Yes or No and it controls whether or not the 4 Wire Handset should be used for Call Waiting Notification Ring Tone can be used for choosing among the 8 Ring Tones Select the settings by pressing RHS and press ag leave the menu 1 If Dial Spec is chosen support of Call Waiting Notification can be controlled using the AT shell command WCWNS lt value gt during the MPDS call setup Possible values for the AT shell command are 0 DISABLED 1 ENABLED 2 AUTOMATIC 2 If Dial Spec is chosen the Limit Calls setting can be controlled using the AT command WCWNR lt value gt during the MPDS call s
94. t gt Found New Hardware Wizard Hardware Install a Windows is installing drivers for your new hardware Sy Thrane Thrane Fleet USB al Signature Not Found x The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works corectly with Windows Thrane Thrane Fleet USB If you want to search for Microsoft digitally signed software visit the Windows Update Web site at http 4 windowsupdate microsoft com to see if one is available Do you want to continue the installation Yes No More Info Setting up data equipment 121 Chapter 5 PC programs 9 Click Yes Found New Hardware Wizard Completing the Found New gt Hardware Wizard SS 3 Thrane Thrane Fleet USB Windows has finished installing the software for this device To close this wizard click Finish lt Back 10 Click Finish to complete the driver installation 122 Setting up data equipment Chapter 5 PC programs Options 11 Now open the Control Panel and double click on Phone and Modem Address Control Panel z ea Accessibility Options E Add Remove Hardware F add Remove Programs Control Panel Administrative Tools Automatic Updates Phone and Modem Options Gl Date Ti
95. ta In order to enable this service you need to enter a special PIN code Please contact your supplier to retrieve a pin code As with other services the terminal needs to be commissioned to this service see the section The Inmarsat Fleet Service on page 3 The terminal does not support dynamic switching between one and two B channels The user needs to decide to use one or two channels before establishing the call When using only one B channel please ensure that your ISDN equipment is configured to support one B channel only The following services may be used on the ISDN interface e 128 kbps UDI option on F77 e 64 kbps UDI e 56 kbps UDI e Speech e 3 1 kHz audio e Mini M voice Like the terrestrial ISDN network the terminal offers the possibility to have more than one device connected to this interface Each device can be Hardware Interfaces Chapter 2 Introduction individually addressed when called and the service type can be selected individually This requires that the attached equipment supports MSN Multiple Subscriber Number Depending on the brand of equipment it may be possible to program the equipment with more MSNs If a device should respond to a certain IMN number it must be programmed in the ISDN equipment using the IMN as MSN Note that the equipment will only react if both MSN and service type speech 3 1 kHz audio 128 kbps 64 kbps or 56 kbps fit the ISDN equipment e Ea e gzj j
96. te Sensor Err Yaw Rate Ctrl Logic ACU Matrix Ctrl Logic RX2 Comm Ctrl Logic RX2 AutoTune Ctrl Logic ACU resett Ctrl Logic RX2 tunetmo Ctrl Logic RX2 dither Ctrl Logic RX2 PLL RX2 Errorl EEPROM RX2 Errorl Temperature RX2 Errorl No Signal RX2 Errorl Channel Out Of Range RX2 Errorl Param Out Of Range RX2 Errorl AutoTune RX2 Error2 RX2 RSSI lo List of Error messages 153 ima o o iz n v as Chapter 6 Troubleshooting RX2 Error2 RX2 RSSI hi UNKNOWN ERR pos Handset Alarms Handset COMError a This error means that the communication between handset and BDU has stopped for some reason It is not necessarily an error caused by the handset but it may be caused by errors in e g BDU ADU and or connection cables 154 List of Error messages Appendix A Menu Tree Main menu Map Legend Scroll through Phonebook gt phone book D ee Selection List J A None rea Automatic W Atlantic E Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4 s ec Mailbox View Helpdesk j Scroll raouan help Alarm log y View Status es a aoa Super User y Service User r SSNAN Service User PIN lt lt Super User PIN 155 Appendix A Menu Tree Status menu me j 156 la y V
97. tems The Inmarsat Fleet Service Chapter 2 Introduction The above mentioned services allow for a wide range of applications Examples are shown below e Ea e gzj e c Before a terminal can be used on the network it has to be commissioned by one of the Inmarsat Service Providers ISPs In order to use the different Inmarsat Fleet services it is necessary to have at least one Inmarsat Mobile Number IMN for each of the above mentioned services In case all 8 services are commissioned on your terminal you will have 8 IMN numbers Calling an Inmarsat Fleet terminal corresponds to making international calls If the satellite region area is not known for the terminal the country code for a terminal is 870 When you dial up to an Inmarsat Fleet terminal through the public network you have to dial the IMN number in addition to the international access code for Inmarsat e g 870 600 555 555 Making calls from an Inmarsat Fleet terminal corresponds to making international calls meaning you must always dial the country code The Inmarsat Fleet Service 5 Chapter 2 Introduction Service explanation The low speed services have a lower tariff than the high speed services because the high speed services are high quality audio or high speed data services that require more bandwidth The 128 kbps UDI Unrestricted Digital Information service enables 2 x 64 kbps or 2 x 56 kbps bidirectional
98. tended to be on the list in the order they should appear in the Default LES list A prompt for a TNID will appear in the handset display This value is usually 0 but in some countries with more than one terrestrial network the TNID can have another value To accept the default TNID press D Press again to update the preferred LES list Del To remove a LES from the list press 2na 8 and then feL to update the list Reset LES The Reset LES command resets all the LES names to default names 86 Super User functions Chapter 4 Operation Distress LES The Distress LES list contains a list of the LES operators which may be selected when making a Distress Priority Call Use or and RO to select an Ocean region and then a LES Note 4 If a Distress LES is not defined for each Ocean Region an alarm will appear and the entry Distress LES is not selected in all Ocean Regions will be added to the alarm log os Additional Features T 2 fo t Mail Box STU PIN _ STU RJ11 Setup 2 Disabled LES Config j Add Features STU Setup 128 KPIN _ 128K Service 4 128K Setup 7 Disabled The Additional Features menu contains two submenus STU Setup Secure Telephone Unit and 128K Setup To enable the STU or 128K services a PIN code must be entered The PIN code can be retrieved from your distributor Use or and RG to choose STU Setup or 128K Setup If the PI
99. ter 2 Introduction TT 3622B SAILOR Fleet Cradle with Distress and TT 3620F SAILOR Fleet Control Handset 4 wire The handset is primary used to make telephone calls Furthermore it can be used to configure the system For a detailed description of the handset see the section The Handset on page 22 fe Ez e Ss e Ss The cradle has a distress button a stop button and three LEDs The distress button which is protected by plastic glass is used to initiate a distress call The stop button can be used to abort a distress call The three LEDs indicate power distress test and priority calls For a detailed description of the cradle see the section Distress Cradle on page 33 The SAILOR Fleet77 system 9 Chapter 2 Introduction The SAILOR Fleet55 system Overview The SAILOR Fleet55 System includes the following system components TT 3008F SAILOR Fleet55 Antenna ADU TT 3038C WMx SAILOR Fleet55 Electronics Unit BDU TT 3622C SAILOR Fleet Cradle without Distress TT 3620F SAILOR Fleet Control Handset 4 wire Accessories manual software etc SAILOR Thrane amp Thrane For instructions on how to assemble the system wiring and specifications see the Installation Manual 10 The SAILOR Fleet55 system Chapter 2 Introduction TT 3008F SAILOR Fleet55 Antenna ec e Ss e GS Oo P fo SAILOR Thrane amp Thrane The TT 3008F antenna or ADU Above De
100. tion key The primary function is to enable the user to scroll up to menu items not shown on the 2 line display of the LCD Secondary function Edit Allows users to edit previously entered information in the transceiver owr ABC key Toggles between normal mode and alpha numeric mode Secondary function Delete Allows users to delete previously entered information When browsing in the menu system this key can also be used to toggle the short codes on off This feature also includes toggling displaying of the short codes on off These codes can be used as shortcut to a given menu item by pressing the short code number using the numeric keys 2nd key The 2 4 function will be applied to the next key See below Audio SCROLL DOWN key Is used to scroll down to menu items not shown on the 2 line display of the LCD 0 EA Toggles between on hook and off hook The Handset Chapter 2 Introduction Second functions A number of keys have a 2 4 function The following table gives a total overview of the 2 4 functions c le T v cs Oo c Symbol Meaning Redial Recalls the last dialed number ma Not used Area Shortcut to the Area selection submenu see Area on end page 52 Fax Not used A Not used g amp Not used Not used Turn speaker in the cradle on off E Shows C No signal strength in the display Pressing ay returns to the previous state
101. transmission of data to and from terrestrial ISDN networks The 64 kbps UDI Unrestricted Digital Information service enables the bidirectional transmission of data to and from terrestrial 64 kbps ISDN networks The 56 kbps UDI service is similarly used to make a connection to 56 kbps ISDN networks which are primarily used in North America The Speech and 3 1 kHz audio services make it possible to establish high quality analogue connections of a quality equal to terrestrial analogue connections via digital networks switches The Speech service is used for high quality voice connections whereas 3 1 kHz audio can be used to transfer analogue signals between fax machines and modems with an analogue 2 wire interface The 3 1 kHz audio service is transparent and is suitable for all analogue applications including secure telephones The MPDS service is a packet data service where the tariff depends on the amount of data sent and received This service is a more cost effective solution for web browsing and other applications where there is no need for constant transmission of data in both directions It is also suitable for applications where a constant connection is required because the user is no longer charged the per minute rate The Mini M voice service is only for voice transmission The voice transmitted over the satellite is subject to a compression process that reduces the bandwidth to 4 8 kbps and consequently reduces the cost Th
102. uction The Inmarsat Fleet Service Overview The Inmarsat Fleet service is based on 4 Geostationary 3rd generation satellites situated above the equator but can also operate on the new Ath generation satellites Geostationary means that the satellites are always located in the same position i e they rotate at the same speed as that of the earth Each satellite covers a certain area footprint and supports a number of powerful spot beams making the service available in virtually all ocean regions on the earth between approximately 70 N and 70 S The 4 Geostationary Inmarsat Satellites The satellites are your connection to the worldwide networks and they are managed by the Network Coordination Stations NCSs run by Inmarsat The primary functions of the NCSs are to constantly keep track of which terminals are logged on to the system and assign a free channel whenever a call is made The gateway between the public network and the satellites is operated by Land Earth Stations LES The LESs are run by different operators around the world Chapter 2 Introduction Services The Inmarsat Fleet service supports the following services e High speed services 2 x 64 2 x 56 kbps data 64 kbps data 56 kbps data Speech 3 1 kHz audio MPDS e Low speed services Mini M voice 9 6 kbit fax For a detailed description of each service see the last section of this chapter 1 128 kbps is only available on new F77 sys
103. unction BDU ADU satellite or terrestrial the light in the cradle Distress button will turn off and the system will return to a normal state Distress and Priority call to the ship 44 The RCC operator can generate a distress alert priority call to the ship The Priority Call LED will start flashing on all cradles and if the call has distress priority the buzzer will beep with 1 second intervals Any calls with lower priority including MPDS sessions are preempted and a busy tone is heard Answer the distress and priority call by picking up a handset or by pressing after which the Priority Call LED will light steadily and the buzzer stops beeping The Priority Call LED is turned off when the call is terminated If the call is not answered by the ship but terminated by the RCC the Alarm LED turns on to indicate that there was an unanswered distress alert or priority call Details about the alarm can be checked in the alarm log Distress call Chapter 3 Getting started MPDS connection Introduction Note The MPDS service is only available on Fleet55 systems when the vessel is positioned inside an area with Spot Beam coverage On Fleet77 systems the service is also available in global beam w oO n o c Ez p wu pe Mobile Packet Data Service MPDS is a service that allows the mobile user to remain always connected to the Internet with billing based on the amount
104. using Ethernet PPPoE Chapter 6 Troubleshooting List of Error messages Inmarsat defined alarms This section describes possible Cause Codes that may be displayed in the handset of the SAILOR Fleet77 or SAILOR Fleet55 Please note that all Cause Codes are also described in the Inmarsat SDM System Definition Manual See also Inmarsat M SDM Module 1 paragraphs 4 6 13 and 4 6 14 The following four fields are used in conjunction in order to signal the cause indication result Cause code 1097 A Coding Standard 1 bit e g 1 B Cause Location 4 bit 0 C Cause Class 4 bit 9 D Cause Value 4 bit 7 133 Chapter 6 Troubleshooting 134 The list below shows the Cause codes that may be displayed in the handset Cause code Description Event 1001 Normal MES is clearing the call as instructed by the relevant MES terminal equipment i e normal clearing due to MES terminal on hook etc 1011 Called party is busy MES is rejecting the call because the specified MES terminal number is currently busy and MES has not been authorized to divert calls which are addressed to that number 1012 Called party is busy MES is clearing the fixed originated call because subsequent to the acceptance of the call and the signaling of the identity of the mobile terminal to which the call will actually be routed that terminal has become busy and hence cannot be called 1021
105. vailable in global beam Though 128K can not be guaranteed by INMARSAT w oO n o c Ss p wu 1 The Integrated Services Digital Network ISDN enables a bidirectional transmission of data to and from terrestrial ISDN networks The mobile ISDN service is charged by connection time That makes the service feasible for transmissions that require a large data throughput The section Setting up ISDN on page 111 contains a description of how to setup an ISDN data connection on your PC Supported services The Fleet55 and the generic Fleet77 support a single B channel 1 x 64 kbps Data and one D channel control The Fleet77 optionally supports two B channels 2 x 64 kbps Data In order to enable this service a pin code is needed This pin code can be retrieved from your distributor As with other services the terminal needs to be commissioned to the 128 kbps service The terminal does not support dynamic switching between one and two B channels The user needs to decide whether to use one or two channels before establishing the call The Fleet77 128 kbps service does not support mixed fixed and mobile originated calls mixed UDI and voice calls nor the ability to close down one of the B channels dynamically For fixed originated calls the terrestrial user is expected to dial the same INM number twice for each of the 64kbps calls Please refer to ISDN interface on page 16 for additional information about the ISD
106. viewing in dim light or at night The LCD display is graphically shown below Scroll Up Mailbox Signal Strength Text Area t a YIU IOR SINGAPOR Scroll Ready Down Speaker Enabled Handset Off hook rtia e More Options Secondary Functions Available Enabled Pin Code Alphabetic Locked Entry Enabled Enabled Locked The display contains a set of symbols which together with the 4 indicators below the display gives continuous indication of current status The Handset 23 Chapter 2 Introduction Display symbols The table below explains the meaning of the symbols appearing in the display Symbol Meaning t More menu entries above More menu entries below Turned on when the 2na key has been pressed Turned on when the keypad is in alpha mode Alpha mode is used to enter letters for example names in the phone book H The value in a menu must be selected between certain predefined values by means of the and PE keys q The speaker The user can turn the external speaker on and off by pressing W The 4 symbol is displayed in the LCD when the speaker is on ial Short message stored at a LES see the sections Mailbox on page 54 and page 82 for further information Y The number of bars I following this antenna symbol indicates received signal strength Up to 5 bars may be displayed The number of displayed bars may vary during a call This is due to a pow
107. when the Write button is pressed See below Capsat Fleet Configuration Program X You need supply the following PIN codes before H this configuration can be written to Capsat Fleet Service User PIN Cancel To read more about PIN codes see Use of PIN codes on page 39 System set up using FleetCP 95 Chapter 5 PC programs Phonebook To enter new Phonebook entries select Phonebook and right click in the phone book area Entries here can be modified or deleted in the same way See the picture below For further information see Phonebook on page 50 004539558800 Thrane Inserting editing and deleting entries in the Helpdesk works in a similar way See the Installation Manual for further information 96 System set up using FleetCP Chapter 5 PC programs Satellite Setup To enter the Satellite Setup window select Satellite Setup in the left menu and select the ocean region you want to set up Satellite Setup offers an easy way of setting up Allowed Preferred and default LES LES operators are dragged and dropped between the three tables See the picture below Thrane Fleet Configuration Program Current Thrane Fleet Configuration G Eile Edit view Tools PINCodes Window Help m Fleet Configuration Bi Phonebook Help Desk 2 Satellite Setup AORE General status A Alarm status E Call Log Antenna alignment E Terminal window Ready Read more about LES configu
108. working icon in the task bar tray The connection can be disconnected by right clicking the tray icon and choosing Disconnect Setting up data equipment Chapter 5 PC programs Setting up 64 kbps UDI using USB Introduction USB Cable Nn E D eu v a The USB interface can be used for the 64 kbps UDI service from a connected PC with a Fleet55 77 driver properly installed Setting up your PC This setup procedure is intended for PCs running an MS Windows operating system and the screen shots are from a Windows 2000 installation This section is divided into two steps Driver installation and setup of a Dial up connection Prerequisites Before connecting the Fleet55 77 insert the Fleet CD ROM and copy the directory named drivers to your PC i e to C Program Files Thrane Setting up data equipment 117 Chapter 5 PC programs Step 1 Install the USB Driver 1 Connect the Fleet transceiver to you PC using a standard USB cable A Found New Hardware window will appear shortly after Found New Hardware A USB Device Installing 2 After a moment the Welcome to the Found New Hardware Wizard window appears round ew Ilai dwa e Wizard Welcome to the Found New Hardware Wizard Dn vaca Joda sue redd a dayvesdvs ad Fedaes desc Tarwiri chs ha Jeck Hext gt Caxel 118 Setting up data equipment Chapter 5 PC programs 3 Click Next gt and th

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