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1. Not receiving power Check that the unit is connected to an outlet Amber Attention Check router status page NETWORK LAN CONNECTION Indicates a connected device on the 1 4 LAN ports on the MBR1400 Green Connected to an active 10 100 Ethernet interface Blinking Green traffic Blue Connected to an active 10 100 1000 Ethernet interface Blinking Blue traffic No Light not connected the connection is not configured correctly router is not configured correctly or may not be turned on WPS WiFi Protected Setup When you press the WPS button for five seconds it allows you to use WPS for your WiFi security Blinking Blue WPS setting is in progress Solid Blue WPS is active CradlePoint recommends using WPA2 WiFi Security WAN CONNECTION Indicates information about a data source connected to the WAN port blue Ethernet port Green Connected to an active 10 100 Ethernet interface Blinking Green traffic Blue Connected to an active 10 100 1000 Ethernet interface Blinking Blue traffic No Light not connected the connection is not configured correctly or switch or router are not configured correctly or turned on LED Information n p EC dl WiFi BROADCAST Indicates activity on the WiFi broadcast for either the 2 4GHz and 5GHz bands Green 2 4 GHz WiFi is on and operating normally Blue 5GHz WiFi is on and operating normally Blinking Red Error with 2 4GHz or 5GHz connection No Light WiFi is off
2. CradlePoint In order to access the MBR1400 establish a connection to the router Connect wirelessly to the WIFI Business Grade Modem or a supported USB or ExpressCard modem to the router in their appropriate broadcast or with an Ethernet cable connected to your computer and then plugged into one of the port or slot Connect a Cable or DSL modem to the Blue Ethernet WAN port See page 4 orange Ethernet ports To connect to the WiFi you will need to input the default password when prompted The default pass 2 Connect the WiFi Antennas word is provided on the product label found on the bottom of your router see example below Attach the three included WiFi antennas to the connectors for maximum WIFI broadcast Antennas are jointed which enables you to position them for optimal WiFi broadcast To attach hold the antenna straight 7 Use and twist the base of the antenna to connect folding the joint if needed Please note that 2 4GHz antennas For most users the MBR1400 Router can be used imme di p t ae are provided 5GHz antennas are available as an accessory diately without any special configuration changes If you d Cf dl a J DIN HANVET like to change your network name level of WiFi security etc Default Password 3 Connect to a Power Source follow the First Time Setup Wizard steps on page 8 uN M FC Connect the router to the provided power supply 12V DC Wall When you flip the power switch to the mi bet mM minn nm IS 6B2
3. Virtual Server Port Forwarding and FTP pass through passive and active are also available to enable safe internet access for all connected users VPN Virtual Private Networking Create manage and terminate secure VPN tunnels between remote computers and secure corporate networks with IPSec L2TP PPTP With up to 20 concurrent VPN sessions the MBR1400 supports both transport and tunnel modes Provide end to end protection of secure company communications with Hash and Cipher encryption algorithm protocols Features of the MBR1400 continued Network Failover Support When multiple internet sources 4G 3G DSL Cable T1 Fibre etc are connected to the MBR1400 it can automatically detect an internet outage and failover to a secondary connection and failoback when the primary data service returns How TO ConFiGuRE Select INTERNET from top tab and CONNECTION MANAGER from drop down menu Order your connections by failover priority Select ADVANCED then FAILOVER CHECK then click ENABLE Click APPLY to save settings Select FAILBACK CONFIGURATION Set desired FAILBACK MODE Load Balancing When multiple data sources are connected to the MBR1400 the router can be configured to distribute all connected users or device traffic across active data connections This feature distributes each connected user to the best data source available relieving congestion and pressure on any single data source Dual Band WiFi WLAN T
4. bases Modem antennas have protruding pins MBR1400 USE Place flat in an unobstructed area or secure onto a wall using the provided wall mount Modem WiFi Antennas Troubleshooting eS You may need to update the CradlePoint MBR1400 firmware to get our latest features or to use with new modems For more information visit www cradlepoint com knowledgebase HOW TO DOWNLOAD FIRMWARE 1 Navigate to the product page www cradlepoint com mbr1400 2 Scroll to the bottom of the page mouse over FIRMWARE and download the most current version of the firmware and modem driver HOW TO UPDATE FIRMWARE 1 Connect your computer to the CradlePoint router with an Ethernet cable 2 Open a browser window and type ep or http 192 168 0 1 in the address bar Press enter return 3 When prompted for your password type the default password found on the MBR1400 product label 4 Select AUTOMATIC Internet if you have an active data source connected to the MBR1400 5 Otherwise click MANUAL FIRMWARE UPLOAD and click the BROWSE button 6 Select the firmware file you saved to your desktop and click OPEN 7 Click BEGIN FIRMWARE UPDATE Wait a moment while your firmware is updated and the product reboots Troubleshooting continued VERIFY THE CARRIER REALM The Business Grade Modem defaults to a Sprint network data connection You may need to modify your 4G realm to match a different carrier network 1 Log in to the r
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6. the top navigation bar and then WiFi as WAN seitings in the drop down menu Click ENABLED and APPLY to select the WiFi network you d like to use as your Internet Connection Cloud Based Router Management Service WiPipe Central Efficiently manage the edge of your corporate network CradlePoint s cloud based management service WiPipe Central gives you a consolidated router man agement tool to communicate with and manage dispersed CradlePoint routers This service allows you to have firmware update and configuration options for the edge of your network as well as gain informa tion about other data connections 4G 3G T1 DSL Cable etc across geographies and networks Designed to eliminate conflict with existing firewalls using device initiated HTTP protocols WiPipe Central has user defined groups for quick communication with all grouped devices It provides remote access to an individual router or pre defined group for firmware and configuration updates CradlePoint has a demonstration of WiPipe Central available for your use visit www cradlepoint com services username Demo password Demo NOTE This account is tied to 15 dedicated routers at CradlePoint Headquarters The routers and account are live you may view connection status update firmware and change the configuration settings The routers and management account are reset nightly to original settings To learn more about WiPipe Central contact services cradlepoint c
7. 1A MBRI 00 ON position watch for the appropriate modem LED to illuminate Ensure the connected modem LED is The default WiFi network name broadcast will be seen as SSID MBR1400 fc1 lit with a solid green light which indicates that the modem is properly connected For other LED states MBR1400_xxx where xxx is the last three characters of your router s MAC address shown as SSID on the product eee RoHS E musee please see descriptions on page 10 label First Time Setup Wizard amp First Time Setup Wizard ee The First Time Setup Wizard will help you customize the name of your wireless network change passwords Choose the WIFI SECURITY LEVEL that best fits your needs POOR for WEP GOOD for WPA1 WPA2 to something you choose and establish an optimal WiFi security mode The MBR1400 comes out of the box or and BEST for WPA2 Make sure your PC or other devices support the mode you choose with a unique password at WPA2 WiFi security level Choose a personalized WPA PASSWORD or WEP KEY This password will be used to reconnect CradlePoint recommends BEST WPA2 WiFi security devices to the router s WiFi broadcast once the security settings have been saved Click NEXT 6 STEP 3 4 If you are using a 4G WIMAX modem you will want to establish the Realm for your carrier This setting ensures that the modem when attached to the router will properly connect to your carrier s wireless broadband service The MBR1400 will
8. USB MODEMS Indicates the status of any USB modems connected to the MBR1400 A connected CradlePoint Business Grade Modem LED information will be shown on LED 2 Green Modem has established an active connection Blinking Green Modem is connecting Amber Modem is not active Blinking Amber Data connection error No modem connection possible Blinking Red Modem is in the process of resetting EXPRESS CARD MODEMS Indicates the status of any ExpressCard modems connected to the MBR1400 Green Modem has established an active connection Blinking Green Modem is connecting Amber Modem is not active Blinking Amber Data connection error No modem connection possible Blinking Red Modem is in the process of resetting Features of the MBR1400 The CradlePoint MBR1400 is a business grade router specifically designed for retail locations and small branch offices Optimized for performance reliability and maximum WiFi range the MBR1400 has access to a cloud based tool called WiPipe Central for group based configuration management and monitoring of remotely deployed routers Secure Access The MBR1400 supports WEP WPA WPA2 and AES encryption modes to create secure internet connections for up to 128 connected devices via WiFi and unlimited via Ethernet Prevent unwanted access to computers connected to your networks with an SPI Firewall and NAT Network Address Translation Features like URL Filtering Traffic Filtering DMZ
9. VENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PHS2000W 4G DEVICE EVEN IF CRADLEPOINT AND OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF SUCH DAMAGES ARE FORESEEABLE OR B CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall the aggregate liability of CradlePoint and or its affiliates arising under or in connection with the PHS2000W 4G device regardless of the number of events occurrences or claims giving rise to liability exceed the price paid by the original purchaser of the PHS2000W 4G device Privacy CradlePoint may collect general data pertaining to the use of CradlePoint products via the Internet including by way of example IP address device ID operating system browser type and version number etc To review CradlePoint s privacy policy please visit htto www cradlepoint com privacy Other Binding Documents Trademarks Copyright By using your CradlePoint device you agree to be bound by CradlePoint s Terms of Use User License and other Legal Policies all as posted at www cradlepoint com legal Please read these documents carefully CradlePoint the Cradle Point logo are trademarks of CradlePoint Inc 2011 CradlePoint Inc All Rights Reserved Business Class Routing Shouldn t Be Complicated Connect a CradlePoint Business Class Modem or any supported USB or ExpressCard modem and 99 99 of the time you
10. Wireless N Gigabit Router setup guide PACKAGE INCLUDES Business Router Wireless N Gigabit WiFi Antennas 3x Wall Power Adapter 12v DC Ethernet Cable 5 feet Mounting Hardware 1x Setup Guide ADDITIONAL INFORMATION cradlepoint com mbr1400 all connected BUSINESS SERIES MBR1400 MBR1400 Business Class Wireless Router ct agepan pee 0 4 The CradlePoint Business Wireless Router MBR1400 is built to provide an a effortless instant network connection from high speed broadband data modems to your network CONNECT USB or ExpressCard modems Ethernet Based Wired Services WiFi Designed for small businesses branch offices and retail locations the MBR1400 provides a secure primary or backup connection to the internet With features like failover failoack secure VPN multiple encryption modes dual band WiFi broadcast 2 4 GHz or 5 GHz guest net works and WiFi as WAN the MBR1400 can meet all your business needs WiFi Networking with the MBR1400 The MBR1400 is compatible with all major corporate network environments like Cisco Juniper SonicWall and others It also fully supports all 802 11 a b g n client adapters for WiFi networking Our web based configuration and status tool supports Windows XP Windows Vista Windows 7 Mac OS X and most of the Linux distributions allowing you to manage the router in most common environments The MBR1400 web based administration allow
11. default to the Sprint 83G 4G Realm Select your carrier from the drop down menu Click NEXT 1 Open a browser window and type ep or 192 168 0 1 in the address bar Press enter return 2 When prompted for your password type the eight character Default Password found on the product label 3 When you log in for the first time you will be automatically directed to the FIRST TIME SETUP WIZARD l l l E l l 7 STEP 4 4 Review the details and record your wireless network name administrative and wireless 4 STEP 1 4 If you choose you can change the router s DEFAULT ADMINISTRATOR PASSWORD WPA password Move your mouse over the passwords to selectively reveal Click APPLY to save the Then select your TIME ZONE Click NEXT settings and update them to your router NOTE If you are currently using the MBR1400 WiFi network reconnect your devices to the network using 5 STEP 2 4 CradlePoint recommends you customize your WiFi Network Name Type in your personalized the new wireless network name and security password Network name here You can also enable the Guest Network feature See description on page 14 LED Information 10 Yall O O yo SIGNAL STRENGTH BUTTON Blue LED bars indicate the active modem s signal strength Press button to turn on off 4 Solid Bars strongest signal 1 Blinking Bar weakest signal POWER he MBR1400 must be powered using an approved 12V DC power source Green Powered On No Light
12. defects in materials and workmanship to the original purchaser or the first purchaser in the case of resale by an authorized distributor for a period of one 1 year from the date of shipment This warranty is limited to a repair or replacement of the product at CradlePoint s discretion CradlePoint does not warrant that the operation of the device will meet your requirements or be error free Within thirty 30 days of receipt should the product fail for any reason other than damage due to customer negligence purchaser may return the product to the point of purchase for a full refund of the purchase price If the purchaser wishes to upgrade or convert to another CradlePoint Inc product within the thirty 830 day period purchaser may return the product and apply the full purchase price toward the purchase of another CradlePoint product Any other return will be subject to CradlePoint Inc s existing return policy Regulatory Warranty Safety and Privacy Information continued Limitation of CradlePoint Liability The information contained in this Product Information and Safety Guide is subject to change without notice and does not represent any commitment on the part of CradlePoint or its affiliates CRADLEPOINT AND ITS AFFILIATES HERE BY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL A DIRECT INDIRECT SPECIAL GENERAL INCIDEN TAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR RE
13. he MBR1400 provides the option of broadcasting your WiFi network on either the 2 4GHz or 5GHz band This allows administrators the option to select the less used 5GHz frequency band if desired Features of the MBR1400 continued amp WiFi Networks The MBR1400 can make two WiFi networks on either the 2 4GHz or 5GHz band The main private SSID is used for your trusted workgroup members The Guest public SSID provides full secure access to the internet but users are restricted from accessing the router administration console or any connected devices on the private network Each network can be configured for QoS for levels like VoIP or other ap plications The ability to Hide network names SSIDs from broadcast is also available HOw TO Configure Enable the Guest Network in Step 2 of the First Time Setup Wizard It will appear by default as Guest XXX in your available networks list XXX the last three characters of your routers MAC Address WiFi as WAN The MBR1400 can receive an existing WiFi signal and use it to create secure internet access allowing you to connect up to 128 devices using the MBR1400 s security features The WiFi as WAN feature can be used as a WIFi repeater or as a WiFi to Ethernet adapter for non WiFi devices Turning on WiFi as WAN will disable Guest Network if established HOw TO CoNnFiGuRE Enable this feature by logging in to your router See steps 1 amp 2 on page 7 and select INTERNET on
14. om Antenna Positioning wii 4G 3G Modems not included WiFi broadcast and 4G 3G mobile broadband data communication are wireless technologies that must work well together to fully experience the benefits of both signals CradlePoint recommends the following antenna positioning for best performance ROUTER WiFi Antennas Attach the three WiFi antennas to the router connectors and leave straight 4G MODEM Attach the modem to one of the USB ports on the MBR1400 without bending USB pivot cradiepaint USE Place flat in an unobstructed area or secure onto a wall using the provided wall mount MBR1400 Antenna Positioning w Business Grade Modem not included The CradlePoint series of Business Grade Modems provides the highest level of data throughput at the same location as a standard USB modem CradlePoint optimizes and intelligently manages the co existence between the wireless broadband signal and the WiFi broadcast of the router creating a fast wide range truly business class modem based instant network CradlePoint recommends the following antenna positioning for best performance WiFi ROUTER Attach the three WiFi antennas to the router connectors and leave straight Modem Antennas BUSINESS MODEM Attach the two Modem antennas to the modem connectors and leave straight When connecting the provided antennas review the connection points MC100 Modem WiFi antennas have flat circular
15. ormation continued IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body Caution 1 The device for the band 5150 5250 MHZ is only for indoor usage to reduce potential for harmful interference to co channel mobile satellite systems 2 The maximum antenna gain permitted for devices in the band 5725 5825 MHz to comply with the e i r p limits specified for point to point and non point to point operations as appropriate as stated in section A9 2 3 This device has been designed to operate with an antenna having a maximum gain of 5 dBi Antenna having a higher gain is strictly prohibited per regulations of Industry Canada The required antenna impedance is 50 ohms D claration d Industrie Canada Ce dispositif est conforme a la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr ju diciable et 2 ce dispositif doit accepter tout brouillage re u y compris un brouillage susceptible de provoquer un fonctionnement ind sirable NOTE IMPORTANTE Pour l utilisation de dispositifs mobiles D claration d exposition aux radiations Cet equipement est conforme aux limites d exposition a
16. outer following Steps 1 3 on Page 18 2 Click the INTERNET tab on the top navigation bar then MODEM SETTINGS in the drop down menu 3 Select the 4G Modem you would like to manage select CONFIGURE 4 Select your Wireless Broadband Provider from the WIMAX REALM drop down menu 5 Click APPLY then OK cradiepoint 6 Select the INTERNET tab and i pet lag a then CONNECTION MANAGER from Heder Configuration the drop down menu eed 7 Click STOP next to the modem you selected the realm for EER Connection Settings J then click START BEE coteration ules i i i Ensure that you click STOP and then START on the modem you configured This properly resets the settings for the at tached modem insaak inanin i i i i P Regulatory Warranty Safety and Privacy Information 20 Federal Communication Commission Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against such interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in ac cordance with the instructions provided by CradlePoint may cause harmful interference to radio communications This device must accept any interference received including interference that may cause undesired operations However there is no gua
17. rantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by using one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Changes or modifications not expressly approved by CradlePoint Inc could void the user s authority to operate the product Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance To maintain compliance with FCC RF exposure compliance requirements please follow operation instruction as documented in this manual Industry Canada Statement This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Regulatory Warranty Safety and Privacy Inf
18. re up and running instantly CradlePoint Business FEATURES Grade Modem Series e Business Class modems provide optimal data throughput and co existance WIMAX and EV DO models available e Establish continuous uptime with optimum total cost of ownership for broad deployment e Optional Business Grade Modem available for security and highest level of network uptime e Flexible installation provides highest level of 4G performance e Standardized platform and centralized remote management To learn more visit e Enterprise level security features www cradlepoint com businessmodem e Simple to install configure and maintain minimal impact on IT or call 1 208 908 5054 This product requires a broadband data plan For an up to date list of compatible 4G 3G modems visit www cradlepoint com modems CradlePoint does not guarantee compatibility or support for all third party data modems Newer firmware may be necessary to provide support for your modem One year limited hardware warranty only available in the US and Canada Product specifications are subject to change without notice and product appearance may differ from image depicted on this package Check with your broadband provider for service coverage fees and other charges 2011 CradlePoint Inc All rights reserved CradlePoint WiPipe and the WiPipe logo are trademarks of CradlePoint Inc in the US and other countries Other trademarks are the property of their respective
19. s you to manage settings backup and restore imple ment the latest firmware upgrades plus get a complete log of diagnostic and status events for advanced troubleshooting The router supports custom DNS configuration with OpenDNS DHCP server and configuration and dual band WIFI options with multiple network names SSIDs 802 11 a b g n modes and broadcast channel selection This guide will cover additional features of Advanced Configuration starting on page 12 With an MBR1400 you have the power and flexibility you need for the most demanding small business branch office retail or home environment Optimized for 5 20 users the MBR1400 is a flexible dependable router you can trust Ports and Features of the Router left side Ports and Features of the Router right side 10 100 1000 Ethernet Ports Configurable LAN or WAN Modem Port USB 2 0 Power Switch and Port WiFi Antenna Connector WiFi Antenna Connector Reverse SMA Reverse SMA WiFi Antenna Connector Reverse SMA Modem Security Tab Slot Modem Security Tab Slot ExpressCard Lock ExpressCard Lock Modem Port USB 2 0 Modem Port USB 2 0 Modem Slot Modem Slot ExpressCard ExpressCard Getting Started o Getting Started continued 1 Connect the Router to a Modem Data Source 4 Connect to a Computer or other Network Equipment Keep the router in the OFF position until the modem is securely connected Connect a
20. ux rayonnements IC tablies pour un environnement non controle Cet equipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de ray onnement et votre corps Precaution 1 Le dispositif fonctionnant dans la bande 5150 5250 MHz est r serv uniquement pour une utilisation a l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Regulatory Warranty Safety and Privacy Information continued ea 2 Le gain d antenne maximal autoris pour les appareils dans la bande 5725 5825 MHz pour se conformer a la pire limites fix es pour les op rations de point a point point a point et non le cas ch ant comme indiqu dans la section AQ 2 8 Ce dispositif a t con u pour fonctionner avec une antenne ayant un gain maximal de 5 dBi Une antenne a gain plus lev est strictement interdite par les r glements d Industrie Canada Limp dance d antenne requise est de 50 ohms Open Source Software This product contains software distributed under one or more of the following open source licenses GNU General Public License Version 2 NetBSD Foundation License and PSF License Agreement for Python 3 1 1 For more infor mation on this software including licensing terms and your rights to access source code contact CradlePoint at www CradlePoint com Warranty Information CradlePoint Inc warrants this product against
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