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USER`S MANUAL AXIS P33 Series AXIS P3343 Network Camera

1. System Options Security Users User access control is enabled by default An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays the authorized users and user groups levels Viewer Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to all menus for configuration and can determine the registration of all other users HTTP RTSP Password Settings Select the type of password You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you recently upgraded the firmware and the existing clients support encryption but need to log in again and be configured to use this functionality User Settings Check the option your require e Enabling anonymous viewer login allows any viewer direct access to the Live View page e The Enable anonymous PTZ control login option allows anonymous users to join a queue for gaining control of the PTZ controls provided by the Network Camera See PIZ Configuration on page 25 for more information on Pan Tilt Zoom settings e Enabl
2. Status Green Steady green for normal operation Note The Status LED can be configured to be unlit during normal operation or to flash only when the camera is accessed To configure go to Setup gt System Options gt LED settings See the online help files for more information Amber Steady during startup flashes once during reset to factory default or when restor ing settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade C AXIS P33 Series Unit connectors Network connector RJ 45 Ethernet connector Supports Power over Ethernet Using shielded cables is recommended Audio in 3 5mm input for a mono microphone or a line in mono signal left channel is used from a stereo signal Audio out Audio output line level that can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached A stereo connector must be used for the audio out SDHC memory card slot The high capacity SD memory card can be used for local recording with removable storage I O terminal connector Used in applications for e g motion detection event triggering time lapse recording and alarm notifications It provides the interface to e 1 transistor output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPI
3. an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Compression See mage compression DC Iris Autoiris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet do
4. e Unlimited number of users using multicast H 264 Audio Audio streaming Two way Audio compression AAC LC 8 kHz 32 kbit s 16 kHz 64 kbit s G 711 PCM 8 kHz 64 kbit s e G 726 ADPCM 8 kHz 32 or 24 kbit s Audio input output External microphone input or line input line level output AXIS P3344 Network Camera and AXIS P3344 V Network Camera Built in microphone Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log Supported protocols IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org 51 C Technical Specifications for AXIS P3344 Series Function group Item Specification System Application e Open API for software integration including VAPIX from Axis Integration Programming Communications AXIS Media Control SDK event trigger data in video Interface stream the ONVIF specification available at www onvif org e Quality of Service QoS layer 3 DiffServ Model e Embedded Linux operating system e Support for AXIS Video Hosting System AVHS with One Click Camera connection Available at www axis com Intelligent Video Video
5. e g at night or if using an infrared lamp If set to Auto the camera will automatically switch between IR cut filter On and Off according to the current lighting conditions Note that if this IR cut filter is set to Off the image is in black and white Exposure priority This defines the balance between image quality and the frame rate When Motion is prioritized motion blur is minimized but the image quality may be reduced with a higher frame rate A prioritized Low noise will provide better image quality with a lower frame rate Shutter A smaller value means less motion blur but requires a well lit scene A larger value will allow more light in the camera so that even a low lit scene can produce a good image but at the expense of increased motion blur Gain A lower value means less noise in dark situations this can lead to a very dark image A larger value means more amplification making it possible to observe a dark scene but with increased noise When Motion is prioritized the shutter time is kept as low as possible When Low noise is prioritized the gain is kept as low as possible Setting min max to the same values is equivalent to setting a fixed value View Image Settings Save the settings and click View to view the video stream with the current configuration View Area When setting up a view area it is recommended that video stream resolution be the same size as or smaller than the view area size Setting the video s
6. which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port mapping for IPv4 on page 37 See also the AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Setting the root password over a secure connection To gain access to the product the password for the default administrator user root must be set This is done in the Configure Root Password dialog which is displayed when the network camera is accessed for the first time To prevent network eavesdropping when setting the root password this can be done via an encrypted HTTPS connection which requires an HTTPS certificate see note below To set the password via a standard HTTP connection enter it directly in the first dialog shown below To set the password via an encrypted HTTPS connection follow these steps 1 Click the Create self signed certificate button 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the network camera is encrypted from this point on 3 Entera password and then re enter it to confirm the spelling Click OK The password has now been configured C AXIS P33 Series Accessing the Camera AXIS a Creat
7. Explorer in Windows is H 264 Video Audio PIZ Recording the recommended method of accessing live video from the network General Network Streaming Snapshot MPEG 4 camera A AXIS Media Control AXIS Media Control al Copyright 2 2004 2009 Axis Communications AB The AMC control panel can be used to configure various video and audio Version 5 08 settings Please see the AMC user manual included in the tool for more a Versions information a Jean Media Control 5 8 2 0 k i a Audio Component 2 2 3 0 The AMC control panel is automatically installed on first use after which RTP Source Filter 27 20 it can be configured Open the AMC Control Panel from ee aaa H 264 Video Decoder 2 2 5 0 k Motion JPEG Video Decoder 2 1 5 0 e Windows Control Panel from the Start menu AAC Audio Decoder 2 0 8 0 A File writer 2 0 11 0 e Alternatively right click the video image in Internet Explorer and Overlay Mixer Fiter 1 0 2 0 click Settings to access the AMC window View License View User s Manual Motion JPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the network camera is t
8. Netscape Navigator OS 2 Real QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases e report problems to Axis support by logging in to your private support area e visit Axis Support at www axis com techsup AXIS P33 Series User s Manual Rev 1 4 Copyright Axis Communications AB 2010 June 2010 Part no 39550 AXIS P33 Series Table of contents Contents O 4 Keyife atunes score tia ta adas E T E E AN ia Mae bs 5 HardWare OVNI Wisin a neo 6 LED indicators iros aaen aa a A A A a Os ep Ren ears 6 UNITE CONAN ECOS tia LAA AAA A E A A A et aak 7 Acc ssing the Camela sc ted one 8 ACCESS TOMA DrowSer sisting a A A A AA 8 Settingthe root password ii A A AAA A AAA 9 ACCESS
9. Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP Zoom lens A zoom lens can be moved zoomed to enlarge the view of an object to show more detail Index Index P Port Status 31 Post trigger Buffer 28 A Pre trigger Buffer 28 Action Buttons 11 23 Administrator 14 Q Alarm 30 QoS Quality of Service 39 AMC 8 13 QuickTime 13 23 ARP Ping 36 AVHS 36 49 52 R Axis Media Control 13 Recovery 44 B S Backup 42 Scheduled Event 30 Bonjour 8 40 Security 33 Buffer Size 28 Server Time 34 Buffers 28 SNMP 39 Support 41 Cc System Options 33 Camera tampering 30 Control Button 43 T TCP Server 27 D TCP IP Settings 36 Date amp Time 34 Time Mode 34 Default Viewer 23 Troubleshooting 44 DNS Configuration 37 DNS Server 37 U Domain Name 37 Upgrade Server 41 UPnP 37 40 E Users 33 Emergency Recovery 44 Enable ARP Ping 36 v Event Servers 27 Video Stream 14 Events 27 W F WDR 17 FTP Server 27 H H 264 14 Host Name 37 HTTP Server 27 HTTPS 10 33 37 l IP Address Filtering 33 L Live View 11 Live View Config 22 Logs amp Reports 42 M Motion Detection 30 N NAT traversal 9 37 38 Network Settings 36 NTP Server 35 0 ONVIF 2 5 46 49 52 60
10. The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable when enabled the network cameras attempt to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network gt UPnP Use manually selected NAT router select this option to manually select a NAT router and enter the IP address for the router in the field provided If a router is not manually specified the network cameras automatically search for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port select this option to manually define an external HTTP port Enter the port number in the field provided If no port is entered here a port number is automatically selected when NAT traversal is enabled Notes e An alternative HTTP port can be used be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server r
11. This list shows the status for the 1 input port and 1 output port supported by the Network Camera The ports shown in the list cannot be configured here this must be done from Ports amp Devices under System Options which requires administrator access Recordings The Recording List Events web page contains a list of recordings made to the memory card It shows each recording s start time length the event type used to start the recording and indicates if the recording is locked so that it can neither be deleted nor recorded over To view a recording select it from the list and click the Play button For detailed recording and video information select an individual recording from the list and click the Properties button Use the Lock Unlock button to control whether a recording can be removed or recorded over If the recording is important and needs to be saved for future use locking the recording can help prevent its accidental removal The Remove button is used to delete unlocked recordings Note To play recordings in Windows Media Player download and install AXIS Matroska File Splitter from www axis com techsup software 31 C AXIS P33 Series Recordings Continuous Recording The Network Camera can be configured to continuously save video to an SD Card Configure continuous recordings for different stream profiles For more information please refer to the Q 32 C AXIS P33 Series System Options
12. conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also P Internet Protocol I VOP See VOP JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate i e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the UNIX family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application de
13. exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user URL Uniform Resource Locator An address on the network 59 Varifocal lens A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work withi
14. firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that uses the TCP IP protocols It is used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone system Half duplex also provides bi directional communication but only in one direction at a time as in a walkie talkie system Gain Gain is the amplification fact
15. image to save it in JPEG format on your computer This button is primarily intended for use when the AMC viewer toolbar is not available ao Sake The Fan and Heater buttons help enable the fan and heater for a specified time These buttons are O enabled from Live View Layout These are only available in the AXIS P3343 VE and AXIS P3344 VE network cameras AXIS Media Control toolbar The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only See AXIS Media Control AMC on page 13 for more information AMC displays the following buttons The Play button connects to the Axis product and starts playing a media stream The Stop button stops the video stream The Snapshot button takes a snapshot of the current image You can specify the location where the image is saved by using the AXIS Media Control AMC Click the View Full Screen button and the video image will fill the entire screen Press Esc Escape on the computer keyboard to cancel full screen view 0600 The Record button is used to record the current video stream The location where the recording is saved can be specified using the AXIS Media Control toolbar O Pan Tilt Zoom controls When in Center Mode click on any part of the image other than its exact center and the video encoder will move so that the point you clicked on becomes the new center of the image If you select Emulate Joystick Mode the video encoder moves in the
16. modifications is also the coding format used by standard commercial DVD movies Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is the television and video standard in the United States NTSC delivers 525 lines at 60 half frames second NWay A network protocol that automatically negotiates the highest possible common transmission speed between two devices PAL Phase Alternating Line PAL is the dominant television standard in Europe PAL delivers 625 lines at 50 half frames second Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in UNIX Pixel A pixel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over Ethernet Power over Ethernet provides power to a network device via the same cable as use
17. motion detection active tampering alarm audio detection Alarm triggers e intelligent video e external input Alarm events e File upload via FTP HTTP and email e Notification via email HTTP and TCP e External output activation e Local storage Video buffer 48 MB pre and post alarm Video access from web browser e Camera live view e Video recording to file ASF e Sequence tour for up to 20 Axis video sources e Customizable HTML pages e Windows Vista XP 2000 2003 server e DirectX 9c or higher e For other operating systems and browers see www axis com techsup Installation management and maintenance e AXIS Camera Management tool on CD and web based configuration e Firmware upgrades over HTTP or FTP firmware available at www axis com 52 C Technical Specifications for AXIS P3344 Series Function group Item Specification General Casing e Aluminum inner camera module with encapsulated electronics e AXIS P3344 Tamper resistant casing with polycarbonate base and polycarbonate transparent cover e AXIS P3344 V 1000 kg 2200 lb impact resistant casing with metal base and rugged polycarbonate transparent cover Tamper proof mounting on wall hard or drop ceiling e AXIS P3344 VE 1000 kg 2200 Ib impact resistant IP66 and NEMA 4X rated outdoor casing with metal base rugged polycarbonate transparent cover and integrated dehumidifying membrane
18. of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF etc RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators 58 RTCP offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transport of audio video data Router A device
19. product interface language e the system time e focus and zoom setup e Default the default button should be used with caution Pressing this returns the camera s settings to the factory default values including the IP address Upgrade Server See Upgrading the Firmware on page 44 Support The Support Overview page provides valuable information on troubleshooting and contact information should you require technical assistance 41 C AXIS P33 Series System Options The System Overview page provides an overview of the camera s status and settings Information that can be found here includes the camera s firmware version IP address security event and image settings and recent log items Many of the captions are also links to other pages where you can make adjustments to the camera s settings AXIS P3344 Network Camera Live View tup Hop Logs amp Reports Logs amp Reports When contacting Axis support please be sure to provide a valid Server Report with your query The Access Log is automatically included in the server report Information the Server Report and Parameter List may prove a o AR useful when troubleshooting a problem or when contacting the Axis support web e System Log Provides information about system events o e Access Log By default the Access Log lists all failed attempts to access the camera but can be configured to list all connections to the camera whether su
20. remote focus and zoom e 6mm 2 5 6 mm F1 4 horizontal angle of view 40 87 vertical angle of view 24 54 diagonal angle of view 46 102 e 12mm 3 3 12 mm F1 6 horizontal angle of view 20 70 vertical angle of view 12 40 diagonal angle of view 23 81 Minimum 6 mm color 0 3 lux F1 4 b w 0 05 lux F1 4 Illumination 12 mm color 0 4 lux F1 6 b w 0 06 lux F1 6 Shutter time 1 25000 s to 1 6 s Camera angle Pan 360 tilt 170 rotation 340 adjustment Video Video compression e H 264 Baseline profile MPEG 4 Part 10 AVC e Motion JPEG Resolutions 1280x800 to 160x90 Frame rate H 264 30 fps in all resolutions Frame rate 30 fps in all resolutions Motion JPEG Video streaming e Multi stream H 264 and Motion JPEG e H 264 1 stream in full resolution and frame rate 2 individually configured streams in HDTV 720p and full frame rate e Motion JPEG 1 stream in full resolution and frame rate e More streams if identical or limited in frame rate or resolution e Controllable frame rate and bandwidth e VBR CBR H 264 Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light wide dynamic range with dynamic contrast e Rotation 0 90 180 270 e Mirroring of images e Text and image overlay e Privacy mask Users e 20 simultaneous users
21. the whole video image e Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the motion detection windows appear in the list of available triggers for triggering events See How to set up a triggered event on page 28 Note Using the motion detection feature may decrease the camera s overall performance AXIS AXIS P3344 Network Camera Live View Setup 1 Help Basic Setup Motion Detection 19 Motion Detection Video Live View Contig Add Window PTZ Fol i Applications include Excludo Defauitwincow E vents A Object Size retreat lo History D mng Motion Detection Seonsitivity r ee 0 Detaurtwindow Recordings 4 System Options i ces TA View All Windows View Selected Window Video C AXIS P33 Series Recordings Configuring Motion Detection 1 Click Motion Detection in the Events menu 2 Click the New button against Windows Name 3 Select the Configure Included Windows or the Configure Excluded Windows option to define an Include or Exclude window and enter a descriptive name in the field below 4 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position of the active window 5 Adjust the Object Size History and Sensitivity profile sliders see table below for d
22. will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the net work settings Return the unit to the main network The unit now has a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Camera is accessible locally but not exter nally Broadband router configuration To configure your broadband router to allow incoming data traffic to the camera enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the camera This is enabled from Setup gt System Options gt Network gt TCP IP Advanced Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings Problems with the H 264 format No H 264 displayed in the client Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant H 264 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the H 264 tab and click the button Set to default H 264 decoder No multicast H 264
23. Aluminum inner camera module with encapsulated electronics e AXIS P3343 Tamper resistant casing with polycarbonate base and polycarbonate transparent cover e AXIS P3343 V 1000 kg 2200 lb impact resistant casing with metal base and rugged polycarbonate transparent cover Tamper proof mounting on wall hard or drop ceiling e AXIS P3343 VE 1000 kg 2200 Ib impact resistant IP66 and NEMA 4X rated outdoor casing with metal base rugged polycarbonate transparent cover and integrated dehumidifying membrane Processors memory e ARTPEC 3 128 MB RAM 128 MB Flash e Battery backed up real time clock Power e AXIS P3343 and AXIS P3343 V Power over Ethernet IEEE 802 3af Class 2 e AXIS P3343 VE Power over Ethernet IEEE 802 3af Class 3 Connectors e RJ 45 10BASE T 100BASE TX PoE e Terminal block for 1 alarm input and 1 output e 3 5 mm jack for Mic in max 80 mVpp or Line mono input max 6 4 Vpp e 3 5 mm jack for Line mono output max 1 3 Vpp to active speaker Operating conditions e AXIS P3343 and AXIS P3343 V 0 50 C 32 122 F Humidity 20 80 RH non condensing e AXIS P3343 VE 40 55 C 40 131 F Approvals e EN 55022 Class B e EN 61000 3 2 e EN 61000 3 3 e EN 55024 e FCC Part 15 Subpart B Class B e ICES 003 Class B e VCCI Class B e C tick AS NZS CISPR 22 e EN 60950 1 e AXIS P3343 VE IEC 60529 IP66 NEMA 250 Type 4X Dimensions HxWxD e AXIS P3343 97 mm x 148 mm x 148 m
24. M Show crosshair in PTZ joystick mode About a Use PTZ joystick mode as default a Enable recording button Not applicable to AMC ActiveX Action Buttons O Show manual trigger button O Show snapshot button o Show audio clip section User Defined Links E Show custom link 1 Use as cgi link O web link Name Custom link 1 URL O Show custom link 2 Use as cgi link O web link Name Custom link 2 URL httpi a Show custom link 3 Use as cgi link O web link Name Custom link 3 URL http a Show custom link 4 Use as cgi link O web link Name Custom link 4 URL http Dutput Buttons Outputt wen sij 22 C AXIS P33 Series Live View Config Live View Layout Stream Profile From the Stream Profile drop down list select the stream profile to use for the Live View page Standard stream profiles are listed as well as the ones created under Video gt Stream Profiles See the online help files on this page for more information Default Viewer From the drop down lists select the default method for viewing video images for your browser The camera attempts to show the video images in the selected video format and viewer If this is not possible the camera overrides the settings and selects the best available combination Browser Viewer Description AMC Recommended viewer in Windows Internet Explorer H 264 Motion JPEG QuickTime H 264 Java apple
25. O Output port En Email notification Port Status Hn HTTP notification Tn TCP notification Rec Record to disk P PTZ preset G Guard Tour Ac Audio Clip Recordings gt System Options About Example If an event has been configured to detect and respond to motion and somebody passes in front of a camera the camera records and saves images to an FTP server and sends a notification e mail to an e mail address Images can be sent as e mail attachments 27 C AXIS P33 Series Events Triggered Event A triggered event could be activated by e a manually activated action such as from an action button in the web interface e detected movement in a configured motion detection window e on restart reboot after power loss e camera tampering e input ports e IR cut filter e audio e full disk e fan malfunction e application trigger e temperature e pan tilt zoom How to set up a triggered event The following example describes how to set up the camera to upload images when the main door is opened Click Add triggered on the Event Types page The Triggered Event Type Setup page appears Enter a descriptive Name for the event such as Motion Detection To configure motion detection see page 31 Set the Priority High Normal or Low see the online help Set the Respond to Trigger parameters to define when the event is active for example after office hours Select the trigger alternative from the Triggere
26. PTZ in the view area Overlay Image An overlay image is a static image superimposed over the video image An overlay can be used to provide extra information or to mask a part of the video image To use an overlay image it must be selected from the drop down list of available images The overlay a logo for example is then displayed in the video image To use your own image first upload it to the Network Camera To upload enter the name of the file in the field provided or click the Browse button locate the file and click the Upload button AXIS a AXIS P3344 Network Camera Live View Setup Help Overlay Image 9 Cupos Basic Setup Video A Audio Video Stream Live View Config Applications Events Recordings System Options About Once your own image has been uploaded it will be available for selection from the drop down list Click Save after selecting the image 18 AXIS P33 Series Video amp Audio Privacy Mask ASA AXIS P3344 Network Camera Liva View Setup Help Privacy masks are up to three configurable Basic Setup Privacy Masks 9 areas of solid color that allow concealment of rn parts of the image that are not to be viewed n eet Privacy masks cannot be bypassed via the VAPIX Application Programming Interface a ra A API Live View Config Dewars masir ever Oor E Add Edit Mask Applications The Privacy Mask List shows all the masks t
27. Processors memory e ARTPEC 3 128 MB RAM 128 MB Flash e Battery backed up real time clock Power e AXIS P3344 and AXIS P3344 V Power over Ethernet IEEE 802 3af Class 2 e AXIS P3344 VE Power over Ethernet IEEE 802 3af Class 3 Connectors e RJ 45 10BASE T 100BASE TX PoE e Terminal block for 1 alarm input and 1 output e 3 5 mm jack for Mic in max 80 mVpp or Line mono input max 6 4 Vpp e 3 5 mm jack for Line mono output max 1 3 Vpp to active speaker Operating conditions e AXIS P3344 and AXIS P3344 V 0 50 C 32 122 F Humidity 20 80 RH non condensing e AXIS P3344 VE 40 55 C 40 131 F Approvals e EN 55022 Class B e EN 61000 3 2 e EN 61000 3 3 e EN 55024 e FCC Part 15 Subpart B Class B e ICES 003 Class B e VCCI Class B e C tick AS NZS CISPR 22 e EN 60950 1 e AXIS P3344 VE IEC 60529 IP66 NEMA 250 Type 4X Dimensions HxWxD e AXIS P3344 97 x 148 x 148 mm e AXIS P3344 V 97 x 148 x 148 mm e AXIS P3344 VE 110 x 179 x 179 mm Weight e AXIS P3344 445 g e AXIS P3344 V 660 g e AXIS P3344 VE 1415 g Included accessories Mounting and connector kits Installation Guide CD with installation tools recording software and User s Manual Windows decoder 1 user license smoked transparent cover AXIS P3344 VE mounting bracket cable shield weather shield network cable 5 m 16 ft with gasket Video management software not included AXIS Camera Stat
28. TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP Automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address Enter the desired DNS server by specifying the following Domain name Enter the domain s to search for the host name used by the network cameras Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name for example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name Primary and Secondary DNS servers Enter the IP addresses of the primary and secondary DNS servers Note This is not mandatory with regard to secondary DNS servers NTP Configuration Check the Obtain NTP server address via DHCP radio button to automatically look up and use the NTP server settings as provided by DHCP Click the View button to see the current settings Use the following NTP server address To create manual settings check this radio button and enter the host name or IP address of the NTP server Host Name Configuration The network cameras can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please se
29. USER S MANUAL AXIS P33 Series AXIS P3343 Network Camera AXIS P3343 V Network Camera AXIS P3343 VE Network Camera AXIS P3344 Network Camera AXIS P3344 V Network Camera AXIS P3344 VE Network Camera AXISA COMMUNICATIONS AXIS P33 Series User s Manual Notices This manual is intended for administrators and users of the AXIS P33 Series and is applicable for firmware release 5 20 and later It includes instructions for using and managing the camera on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface The AXIS P33 Series support ONVIF v1 0 For more information about ONVIF go to www onvif org For more information about enabling ONVIF go to the developers page at www axis com Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limit
30. X Application Programming Interface API by the out Ping Pim put buttons on the Live View page or by an Event Type The output will show as active shown under Event Configuration gt Port Status if the alarm device is activated e 1 digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts and glass break detectors When a signal is received the state changes and the input becomes active shown under Event Configuration gt Port Status e Auxiliary power and GND Function Pin Notes Specifications GND 1 Ground 3 3V DC 2 Can be used to power auxiliary equipment Max load 50mA Power Note This pin can only be used as power out Digital 3 Connect to GND to activate or leave floating or Min input 40V DC Input unconnected to deactivate Max input 40V DC Digital 4 Uses an open drain NFET transistor with the source Max load 100mA Output connected to GND If used with an external relay a Max voltage 40V DC diode must be connected in parallel with the load for protection against voltage transients E g push button 3 3V oF max 50mA AXIS P33 Series Accessing the Camera Accessing the Camera To install this AXIS product refer to the installation guide supplied with your product The network camera can be used with
31. age files and or notification messages To set up Event Server connections in your camera go to Setup gt Events gt Event Servers and enter the required information for the required server type Server type Purpose Information required e Receives uploaded images e Descriptive name of your choice FTP Server e Network address IP address or host name e User Name and Password e Receives notification messages e Descriptive name of your choice HTTP Server e Receives uploaded images e URL IP address or host name e User Name and Password e Receives notification messages e Descriptive name of your choice TCP Server e Network address IP address or host name e Port number For details on each setting see the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds Event Types An Event Type describes how and when the camera performs certain actions AXIS a AXIS P3344 Network Camera Live View Setup Help Event Types 19 Event Type List Basic Setup gt Video amp Audio Name Enabl Priority Trig Sched Actions Live View Config gt PTZ Applications v Events Instructi Event Event Types Camera Tampering Add triggered Add scheduled __ Copy _ _Modify _ _ Remove Mo tion Det ion Fu FTP upload Hu HTTP upload Eu Email upload
32. an event from the Live View page See Events on page 27 Check the Show snapshot button option to save a snapshot from the video stream This button is mainly intended for use with browsers other than Internet Explorer or when not using AXIS Media Control AMC to view the video stream AMC for Internet Explorer provides its own snapshot button Play audio clip enabled Enabling the display of the Audio clip drop down box and Play button in the Live View page allows users to play a pre recorded audio clip from the camera Go to Video amp Audio gt Audio Clips to work with the audio clips 23 C AXIS P33 Series Live View Config When you enable the Show fan and Show heater buttons they appear in the Live View page Click on these buttons to activate the fan or heater for five minutes These buttons are only available in the AXIS P3343 VE and the AXIS P3344 VE network cameras User Defined Links AXIS AXIS P3344 Network Camera Live View Setmp Help User defined links can be CGI links or web links Once configured the link s appear in the Live View page To set up a web link select the Use as web link radio button enter a descriptive name and enter the URL in the provided field Click Save and the link appears in the Live View page User defined CGI links can be used to issue VAPIX API requests For more information on the VAPIX Application Programming Interface API see the Support Network Video Developer page
33. and frame sidth with medium image quality settings Live View Config Add Copy _modify _ __ Remove Applications gt Events Recordings System Options About e Choose the form of Video encoding you wish to use from the drop down list e H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video This function offers higher video resolution than Motion JPEG or MPEG 4 at the same bit rate and bandwidth or the same quality video at a lower bit rate e Motion JPEG Delivers a high quality video stream from which individual images can be extracted and saved e Select Copy from the Stream Profile List page to copy an existing stream profile to your system and rename it e Click Modify to modify an existing stream profile based on the light situation and motion to be captured by your camera See the Stream Profile Settings dialog that opens up for more information e Highlight the stream profile you wish to remove then click Remove to remove it from the list Camera Settings This page provides access to the advanced image settings for the network camera Image Appearance Color level Select an appropriate level by entering a value in the range 0 100 Lower values mean less color saturation whilst the value 100 gives maximum color saturation Brightness Image brightness can be adjusted in the range 0 100 a higher value produces a
34. ansmission CCD Charged Coupled Device This light sensitive image 55 device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip
35. arm level can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive Audio Output Output gain Volume control of the line audio output The output can be used with high impedance headphones or connected to another amplifier with speakers Click Save to save your settings or click Reset to return to the previous settings Audio Clips Audio clips can be played when an event occurs or manually from the Live View page Audio clips are created either by recording sound using the camera s microphone or by uploading a sound file to the camera Audio clips that have been added to the network camera are listed in the Audio Clip List page You can add new clips play download modify and remove clips Refer to the online help for further information 21 AXIS P33 Series Live View Config Live View Config AXIS a AXIS P3344 Network Camera Live View Setup Help pican Live View Layout Q Stream Profile Video amp Audio Stream profile Motion JPEG Y y Live View Config Show stream profile selection Layout Default Viewer gt PTZ Windows Internet Explorer AMC ActiveX W Other Browsers Server push Y Applications Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Events Viewer Settings s v i Recordings E show viewer toolbar Y Enable H 264 decoder installation gt System Options
36. brighter image Sharpness Controls the amount of sharpening applied to the image A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the image would be less sharp AXIS P3344 Network Camera Live View Setup Help Camera Settings O Image Appearance Basic Setup E Video amp Audio Color level 1 50 o 100 Stream Profiles Brightness jil so 0 100 Lange Rettings Sharpness I so to 100 Contrast 0 so 0 100 White Balance White balance Automatic Wide Dynamic Range E m i Enable Dynamic Contrast Live View Config Exposure Settings gt Applications Exposure value 0 so to 100 EVE Exposure control Automatic Y Enable Backlight compensation Y Recordings Exposure zones auto System Options O Defined center Edit saat IR cut filter Auto Exposure priority Default V Enable automatic iris adjustment View Image Settings View image after saving Contrast Adjust the contrast of the image by raising or lowering the value in this field White balance This is used to compensate for the different colors present in different light sources to make the colors in the image appear the same The network camera can be set to automatically identify the light source and compensate for its color Alternatively the type of light source can be manually selected from the drop down lis
37. can only be set once If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled When SNMP configuration is ready click Save to use the new settings or Reset to return to the default values UPnP The network camera includes support for UPnP UPnP is enabled by default and the network camera then is automatically detected by operating systems and clients that support this protocol RTP RTP H 264 These settings are the port range IP address port number video and Time To Live value to use for the video stream s in multicast H 264 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Bonjour The network cameras include support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this Storage The Disk Management window is used to connect memory cards for recording video monitoring a disk s status enabling automatic cleanup and preventing overwriting of a memory card s memory Storage Device This is used to connect and disconnect format and monitor the status and available recording space of a memory card The Disk ID does not refer to a physical hard drive When a memory card is connected to record video it is given the label or Disk ID of SD_DISK Click the Mount button to connect a memory card so that it can be used by the system The memory card must be formatte
38. ccessful or not Go to Support gt Logs amp Reports gt Configuration and select the desired level of information from the list See Configuration From the drop down lists select the level of information to be added to the System Log and Access Log files and the permitted size of the log files on page 42 for more information The Access Log is useful for various purposes such as tracking all access to the camera simple web attraction tracking system analysis and troubleshooting e Server Report Provides information about the server status and should always be included when requesting support e Parameter List Shows the unit s parameters and their current settings e Connection List Lists all clients that are currently accessing video It is also used for system analysis and troubleshooting e Crash Report Generates an archive with debug information for all running applications This will typically take several minutes to generate Technical support may ask for this information if you report a problem Configuration From the drop down lists select the level of information to be added to the System Log and Access Log files and the permitted size of the log files The default information level for the Access Log is set to Critical amp Warnings i e failed connections However in an error situation and when requesting support set it to the highest information level Critical amp Warnings amp Info For the Log Level f
39. criptive name for the position in the Current position field 3 If required check the Use current position as Home box option 4 Click Add This position is then saved as a preset position in the camera The position can be assumed at any time by selecting it from the drop down list of available positions Presets can be selected in from the Live View window from Events from Guard Tour and in Sequence mode You can set a position as the Home position which is readily accessible by clicking on the Home button in both the Preset Positions window and the Live View window The position s name will have H added after it For example Office Entrance H You can return the network camera to the overview image after a set time of viewing a preset position The interval is configurable from 0 seconds i e disabled to 300 seconds The default interval is 30 seconds Guard Tour A Guard Tour displays the video streams from different preset positions one by one in a pre determined order or at random and for configurable time periods Once the preset position has been set and added to the guard tour you can decide the viewing time in seconds or minutes in the Guard Tour Setup window You can also decide the order in which you will view these presets or you can choose a Random view order in this same window Advanced The Control Settings enable managing the different controls provided for PTZ The Panel Shortcut Command Buttons are controls for c
40. d Recordings Include text compression or to rotate the image Setting the Text color white Y Text background color black v A H System Options Place text data time at top Y of image compression level affects the image quality and the A amount of bandwidth required the lower the Shiut compression the higher the image quality with higher bandwidth requirements R View image stream while configuring Video format MPEG Y See the online help for more information Mirroring Mirroring is the horizontal flipping of an image that gives you another image perspective This is a useful function when you need a direct view of the image for example in ATMs and door phones Video Stream To avoid bandwidth problems on the network the frame rate allowed to each viewer can be limited Select the Unlimited radio button option to allow the highest available frame rate or select the Limited to radio button option and enter a value 1 30 fps in the field Overlay Settings Use these settings to include text date and time as overlay Click for information on available options ARS AXIS P3344 Network Camera Live View Setup Help 5 Text Preview date amp time For a preview of the image before saving select the Video overlay format and click Open When satisfied with the settings click Save 14 a AXIS P33 Series Video amp Audio Audio Enable Audio Check the Enable audio box option t
41. d to be mountable Mounting is done automatically when a new memory card is inserted or when the system boots The only time you need to do a manual mount is when you have executed an unmount command and the memory card has not been ejected and reinserted Free Space is the total recordable size in kilobytes of how much free space is left to record video Total size is the total recordable size in kilobytes of the memory card that is connected Status indicates if the memory card you want to record to is OK disconnected or if it failed to be connected The disk is Full when there is less than 1000KB of space left on the memory card Click the Format button to format the disk so that it can be written to Any previous data stored on the disk will be lost 40 C AXIS P33 Series System Options Read only shows the status of write protect tab on the memory card The status no means the tab is in the write enabled mode and video can be saved to the memory card The status yes means the memory card s tab is in the write protected or read only position and video cannot be saved to the memory card Device Settings is used to configure the removal of recorded video If older recordings can safely be removed without loss of vital information you can select Enable automatic disk cleanup to automatically remove older recordings and create more space on the memory card You can set disk cleanup to take place for recordings that are older t
42. d by drop down list Set the When Triggered parameters that is what the camera will do if motion is detected this could be uploading images to an FTP server or sending an e mail notification 7 Click OK to save the event in the Event Types list Please see the online help for information on the different options OY OE CN Note Up to 10 event types can be configured in the camera and up to three of these can be configured to upload images File names can be formatted according to specific requirements See File Naming amp Date Time Formats in the online help Y Pre trigger and Post trigger buffers This function is useful when checking to see what happened immediately before and or after a trigger for example 30 seconds before and or after a door was opened In the Event Types page select Add Triggered and The Triggered Event Type Setup dialog appears Check the Save stream checkbox option under When Triggered to view the options All uploaded images are JPEG images Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box option to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Notes e Pre trigger and Post trigger buffers will be lost if the connection to the even
43. d for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server Glossary of Terms PPTP Point to Point Tunneling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 etc so there is virtually no flickering effect In a surveillance application this can be critical when viewing deta
44. d problems with luminance For further assistance please contact your reseller or see the support pages on the Axis website at www axis com techsup 47 C Technical Specifications for AXIS P3343 Series Technical Specifications for AXIS P3343 Series Function group Item Specification Camera Models e AXIS P3343 SVGA tamper resistant indoor e AXIS P3343 V SVGA vandal resistant indoor e AXIS P3343 VE SVGA vandal resistant outdoor Image sensor 1 4 Progressive scan RGB CMOS Lens e Varifocal DC iris remote focus and zoom e 6mm 2 5 6 mm F1 2 horizontal angle of view 34 72 vertical angle of view 24 54 diagonal angle of view 40 88 e 12mm 3 3 12 mm F1 4 angle of view 17 54 vertical angle of view 12 40 diagonal angle of view 19 68 Minimum 6 mm color 0 2 lux F1 2 b w 0 04 lux F1 2 Illumination 12 mm color 0 3 lux F1 4 b w 0 05 lux F1 4 Shutter time 1 25000 s to 1 6 s Camera angle Pan 360 tilt 170 rotation 340 adjustment Video Video compression e H 264 Baseline profile MPEG 4 Part 10 AVC e Motion JPEG Resolutions 800x600 to 160x90 Frame rate H 264 30 fps in all resolutions Frame rate 30 fps in all resolutions Motion JPEG Video streaming e Multi stream H 264 and Motion JPEG e H 264 1 stream in full resolution and frame rate 2 individually configured streams in HDTV 720p and full frame rate e Mot
45. direction of the mouse pointer If you click and hold down on the left mouse button and then point your cursor at the lower left hand corner of the image the video encoder continues to move left and down until you release the mouse button 11 C AXIS P33 Series Video Streams Video Streams The network camera provides several image and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the network camera provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can also access these video streams images directly without going via the Live View page How to stream H 264 This video compression standard makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AMC are Unicast RTP This unicast method RTP over UDP should be your first consideration for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped RTP over RTSP This unicast method RTP tunneled over RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic RTP over RTSP over HTTP Th
46. displayed in the cli ent Check with your network administrator that the multicast addresses used by the camera are valid for your network Check with your network administrator if there is a firewall preventing viewing Multicast H 264 only accessible by local clients Check if your router supports multicasting or if the router settings between the cli ent and the server need to be configured The TTL Time To Live value may need to be increased 46 AXIS P33 Series Troubleshooting Poor rendering of H 264 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color In the case of blurred text overlays or other rendering problems you may need to enable Advanced Video Rendering from the H 264 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Please see the adapter s documenta tion for more information Lower frame rate than expected Reduce number of applications running on the client computer Limit the number of simultaneous viewers Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC control panel applet H 264 tab that video processing is not
47. e Basic Setup Before using the Network Camera there are certain settings that should be defined most of which require Administrator access privileges You can quickly access these settings through Basic Setup in the menu All settings are also available from the standard Setup link in the menu Basic Setup is enabled by default but can be disabled and removed from the menu IP Address Filter Enable IP Address Filtering to allow or deny access to the network cameras Once enabled the IP addresses in the list are allowed or denied access according to the choice made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP addresses need to be specified in the user list with the appropriate access rights This is done from Setup gt System Options gt Security gt Users HTTPS The network cameras support encrypted browsing using HTTPS A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a certificate authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Creat
48. e Certificate e ENNEN To create an HTTPS connection sas click this button Configure Root Password Create Self Signed Certificate 19 Msa a Configure Root Password using HTTPS To configure the password directly via an unencrypted connection enter the password here Notes e HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt the traffic between web browsers and servers The HTTPS certificate controls the encrypted exchange of information e The default administrator user root cannot be deleted e If the password for root is lost or forgotten the network camera must be reset to the factory default settings See page 43 10 C AXIS P33 Series The Live View page The Live View page How you customize the Live View page determines which buttons are visible Not all the buttons described below will show up unless configured to do so General controls Stream profile The Stream Profile drop down list allows you to select a customized or pre programmed stream pro Motion JPEG V file in the Live View page Stream profiles are configured under Video gt Stream Profiles H 264 quality balanced bandwidth mobile Taa The Action buttons can trigger an event directly from the Live View page These are enabled under 00 Setup gt Live View Config gt Layout TETELE The Snapshot button saves a snapshot of the video image on display Right click on the video
49. e Certificate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help O 3 33 C AXIS P33 Series System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e a CA signed client certificate and a private key to authenticate the network device To allow the network devic
50. e Security on page 33 Link Local IPv4 Address This is enabled by default and assigns the network cameras an additional IP address for use with UPnP The camera can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP and HTTPS The default HTTP HTTPS port numbers 80 and 443 respectively can be changed to any port within the range 1024 65535 This is useful for simple security port mapping for example NAT traversal port mapping for IPv4 A broadband router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access the private network LAN from the public network Internet 37 C AXIS P33 Series System Options Use NAT traversal when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera LAN intranet WAN internet Broadband NAT ISP router i a gt IL Internet Notes e For NAT traversal to work this must be supported by the broadband router e
51. e View Setup Heip Note The layout of the Live View page may have been cus tomized to specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your own Live View page C AXIS P33 Series Accessing the Camera Setting the root password 1 When accessing the camera for the first time the Configure Root Password dialog appears Note Before you enter your password at this point you can secure configuration of i ee the root password via HTTPS by creating a self signed certificate To do so click pc the Create self signed certificate button in the Create Certificate window 2 Enter a password and re enter to confirm Click OK The Enter Network Password dialog appears 3 Enter the password set in step 2 and click OK If the password is lost the camera must be reset to the factory default settings See page 43 Notes e The default administrator user name root is permanent and cannot be deleted e While setting the root password click Yes to install the AXIS Media Control AMC if you are prompted to You will need administrator rights on the computer to do this Access from the internet Once connected the camera is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera To do this enable the NAT traversal feature
52. e to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under SETTINGS select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client Certificate The client certificate and private key are used to authenticate the network device They can Client private key be uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client Private Key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL Version Select the EAPOL version 1 or 2 as used in your network switch EAP Identity Enter the user identity maximum 16 characters associated with your certificate Private Key Pass Enter the password maximum 16 characters for the private key word Enable IEEE 802 1X Check the box to
53. ed aia dia once rd ed 34 NETWOFK asa ii aon seen A ein een die Ae as ed vs ea ae ele ds Met 36 LED una Ha eee eee ey a oa we Ree oh aed 41 Maintenances sissa IO bat et pend ed tea a ae ae eta aed 41 SUPPORT a d a A 41 AbOUL a A A AA AA a a a 43 Resetting to Factory Default Settings ccr sesde ernes reerpi kin nE eens 43 Troubleshooting sareretan a pone be ete eee gph ees He A E E RAR 44 Checking the Firmware am eca cos Aieagid tae ed E A ok a oes bE es 44 Upgrading the Firmware ie a Sah tad ele aoe a A ee pet 44 Technical Specifications for AXIS P3343 Series cece eee eee nents 48 Technical Specifications for AXIS P3344 Series 00 c eee nents 51 General performance conside rations i diessa ow sed nee behead E bend lv ei NE ede bee et 54 Glossary ORTERMSs x40 e e fogs Stud ack aw Sat boy LOS fh eterna Leloir dete mabe 55 A E a a Ce ee Ge he ee ee 60 C AXIS P33 Series AXIS P33 Series This manual is relevant to the following network cameras AXIS P3343 Network Camera Series e AXIS P3343 Network Camera e AXIS P3343 V Network Camera e AXIS P3343 VE Network Camera AXIS P3344 Network Camera Series e AXIS P3344 Network Camera e AXIS P3344 V Network Camera e AXIS P3344 VE Network Camera The information in this manual applies to all these camera types except where otherwise stated Model Network Camera Features AXIS P3343 Network Camera Series Resolution 800x600 AXIS P3344 Network Camera Serie
54. ed to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla
55. enable the IEEE 802 1X protocol Audio Support Enabling audio support from this page will allow clients to retrieve audio streams from the network camera Date amp Time Current Server Time Displays the current date and time 24h clock The time can be displayed in 12h clock format in the overlay see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjust for daylight saving time changes option From the Time Mode section select the preferred method to use for setting the time 34 C AXIS P33 Series System Options e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server on a regular basis e Set manually this option allows you to manually set the time and date Note If using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt Basic TCP IP Settings below Date amp Time Format Used in Images Specify the formats for the date and time 12h or 24h displayed in the video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the online help 19 for information on how to create your own date and time formats 35 C AXIS P33 Series System Option
56. ent Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups Depending on the level of security required select the version of SNMP to use The three levels of security are SNMP v1 v2 Select either SNMP V1 that includes no security or SNMP V2c that uses very simple security The community name can be specified as a password for read or read write access to all supported SNMP objects The community is the group of network devices using SNMP The default password for the Read Community is public and the default password for the Write community is write Traps for SNMP v1 v2 Traps are used by the camera to send messages to a management system for important events or status changes If Enable traps is selected enter the email address where the trap message is to be sent as well as the Trap community that should receive the message 39 C AXIS P33 Series System Options There are four types of traps available for the network camera e Cold start e Warm start e Link up e Authentication failed SNMP v3 SNMP V3 provides encryption and secure passwords HTTPS must be enabled To use traps with SNMP v3 an SNMP v3 management application is required If the Enable SNMP v3 option is enabled provide the Initial user password Note that the initial password is activated only when HTTPS is enabled and
57. ent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully
58. eo stream in these situations Leaving the frame size as Unlimited will provide consistently good image quality at the expense of increased bandwidth and storage usage during low light Limiting the frame size will prevent excessive bandwidth and storage usage but image quality will suffer To prevent increase in bandwidth and storage usage the maximum frame size should be set to an optimal amount Note The maximum frame size allowed increases compression in order to maintain a low frame size starting at the com pression value set under Image settings gt Image Appearance gt Compression When compression is 100 the image cannot be made smaller You may also need to adjust the Resolution setting if a smaller frame size is needed 15 C AXIS P33 Series Video amp Audio Stream Profiles There are four pre programmed stream profiles available for quick set up These settings can be adjusted and new customized profiles can be created Each profile has a descriptive name describing its use and purpose The profiles can be accessed from the Live View page e To add a new stream profile click Add in the Stream Profile List page The Stream Profile Settings dialog appears e Choose a Profile name and enter a description for your profile AXIS P3344 Network Camera Live View Setup Help Stream Profile List O gt Basic Setup Video 8 Audio Stream Profile List Description ge quality and full frame ra aality
59. er to save messages in a server mailbox and download them periodically from the server SMTP authentication is an extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming Glossary of Terms interface API SSL TSL Secure Socket Layer Transport Layer Security These two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the identity of the server Subnet subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may repres
60. etails Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 6 Clic Save To exclude parts of the Include window select the Exclude option and position the Exclude window as required within the Include window Please see the online help O for descriptions of each available option Object Size History Sensitivity High level Only very large objects trigger motion detec tion An object that appears in the region will trigger the motion detection for a long period Ordinary colored objects on ordinary backgrounds will trigger the motion detection Low level Even very small objects trigger motion detec tion An object that appears in the region will trigger motion detection for only a very short period Only very bright objects on a dark background trigger motion detection Default value Low High High Tips e Avoid triggering on small objects in the video image by setting the object size level to high e Use several small Motion Detection windows rather than one large window if triggers on small movements or objects are desired e To reduce the number of triggers if there is a lot of movement during a short period of time select a high history level e To only detect flashing light select low sensitivity In other cases a high sensitivity level is recommended Port Status
61. etection high resolution images or high frame rates will affect the performance of the camera Poor performance Poor performance may be caused by heavy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event handling Image rotation other than 180 degrees Poor quality snapshot images Screen incorrectly configured on your workstation In Display Properties configure your screen to show at least 65000 colors that is at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image Overlay Privacy mask is not displayed Incorrect size or location of overlay or privacy mask The overlay or privacy mask may have been positioned incorrectly or may be too large Refer to Overlay Image Requirements and Limitations in the online help for more information Browser freezes Mozilla Firefox 1 4 or later can some times freeze on a slow computer Lower the image resolution Problems uploading files Limited space There is only limited space available for the upload of your own files Try deleting existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may be triggered mistak enly Lower the sensitivity setting to avoi
62. etwork for connected Axis products or reset the network camera to factory default settings and then perform the installation again Use the following IP address To use a static IP address for the Network Camera check the radio button and then make the following settings e P address Specify a unique IP address for your Network Camera To check if the IP address you intend to use is available or not click the Test button e Subnet mask Specify the mask for the subnet the Network Camera is located on e Default router Specify the IP address of the default router gateway used for connecting devices attached to differ ent networks and network segments IPv6 Address Configuration Check the Enable IPv6 box option to enable IPv6 Other settings for IPv6 are configured in the network router Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e The ARP Ping service is automatically disabled two minutes after the unit is started or as soon as an IP address is set In order to reset the IP address the camera must be restarted to activate ARP Ping for an additional two minutes e Pinging the unit is still possible when this service is disabled Enable AVHS AXIS Video Hosting System AVHS in conjunction with a
63. froni the internet ci penres peas penn pedara epee pee Bee Gace nt pede eee es 9 The LIVE VIEW page sz r ce dace sea gde Ma et eek E yeRob a a Anka paa 11 Video Streams NA 12 Howto Str amis pase nisl A ar A wasn otha ale Rive alge ii NEES 12 Motions PEGs scot stele il A aia 13 Alternative methods of accessing the video stream 0oococcccccccncnccccnn nanenane 13 Video AUdIO Tia A eta ney hor eee ee Maes Shu eave Phang aces dee 14 VIDEOC MARA TR Aol le CE et a SO in bs A GI Se ee ee 14 Streami Profiles sas cits te irritada Os bd Ole de Cote ea ede kde dea pas 16 Camera S ttingss o cad hie E A ra ae ae A a havi 16 MIE WALCO lt a si dla eerie oh Che ieee 17 Overlay macia a oe pda 18 Privacy Mask a a Brack ats Ac e dE As 19 FOCUS ft ZOOM ii A A A A A E E ee 19 AUQIO Clips ir e A a gt Gah Signe od 21 Live View CONTIG vacosicida rota pi a A 22 PTZ Configuration da e A a ORERE site A dd as 25 Preset POSItIONS a A A ia ie 25 Guard TOUT Si ea A E dak AA A A EA 25 Advanced aa a A A AT AA dra ee 25 Applications did a asp AA A A nia 26 Events A Siew abv ele Gi ee eke A heey E te ENE 27 Event SEVEN A See ik avy AM en Bal es BRA AS Gok 27 Event ypes ar nthe ese bales sie ania laa A A eeu eh A 27 Camera Tampa A A eee eae a ee ee eae 30 Motion Detectan ir a ai a 30 POrt Status carta roses ii e dale da 31 Recordings es a Dt Lat saw es 31 System OPTIONS serenana A A A 33 AUN A Ge A ee ee A A A Me eg SE See 33 Date et MMe cias haa deed
64. han a set number of days or weeks and when a set percentage of the disk is full The default time period is one day and the default percentage is 95 full If there is only one recording on the memory card and that recording is ongoing when the disk becomes full the recording will stop and the disk is locked If there is more than one completed recording on the memory card and new recordings are started that fill the disk the oldest completed recording followed by subsequent completed recordings are removed until the memory card becomes full All recording is then stopped and the disk is locked Ongoing recordings that are stopped when the disk becomes full are not removed Select Lock disk so that all recording to the disk is stopped and recordings cannot be removed A locked disk cannot be formatted Ports amp Devices This page allows configuration of the input and output ports supported by this device Ports can be given descriptive names and their Normal state can be configured For more information please see the online help O n LED For a listing of all LED behavior see page 6 or the online help Maintenance e Restart the camera is restarted without changing any settings e Restore the unit is restarted and most current settings are reset to factory default values The settings that do not reset are e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the
65. hat dina are currently configured in the Network Camera AR and indicates if they are enabled To define a new mask Mask name System Options About 1 Click Add A rectangle appears on the image 2 Place the rectangle over the desired area to conceal 3 To resize click and pull the bottom right hand corner 4 Choose a color black white gray or red for the box from the Privacy mask color drop down list 5 Enter a descriptive name in the Mask name field 6 Click Save To edit a privacy mask select and reshape the mask move or change color as needed Refer to the online Help for more information Focus t Zoom AXISA AXIS P3344 Network Camera Live View 1 Setup Holp Rasic Setup Focus amp Zoom o Video amp Audio x 2 Partarm auto tooss The iriz will be fully open while focusing 3 If desired the focus may be adustad manually on the Adrancod tab Live View Config Applications Events Recordings System Options About Through this page you can focus and zoom the Network Camera from the web interface It is recommended that you only use this feature during installation or re installation of the camera See the Installation Guide supplied with the product An auto focus function is available under the Basic tab At the bottom of the preview is a pixel counter which is useful where the image needs to be a certain size face recognition is a good example Enable the tool
66. he QoS in Axis network video products marks the data packets for various types of network traffic originating from the product This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic The network cameras mark the following types of traffic e video e event alarm e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup SMTP email Enter the host names or IP addresses and port numbers for your primary and secondary mail servers in the fields provided to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information See the online help O for more information SNMP The Simple Network Managem
67. he stream and their internal order See also GOVand VOP H 264 Also known as MPEG 4 Part 10 This is the new generation compression standard for digital video H 264 offers higher video resolution than Motion JPEG or MPEG 4 at the same bit rate and bandwidth or the same quality video at a lower bit rate Half duplex See Full duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on op of the TCP IP suite of protocols Hub A network hub is used to connect multiple devices to he network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to he device it is specifically intended for Image compression Image compression minimizes the file size in bytes of an image Two of the most common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good re
68. ia the network eliminating the need for a power outlet and reducing installation costs In addition the consolidation of power gives higher reliability if connected to a central Uninterruptible Power Supply UPS These network cameras also offer a comprehensive set of network security features such as multi level password protection IP address filtering HTTPS encryption network authentication and access C AXIS P33 Series Key features e Superior image quality These cameras offer superior image quality with progressive scan providing crisp and clear images of both illuminated and dark areas e Easy installation These network cameras are easy to install They also come with Power over Ethernet that supplies power to the cam era via the network eliminating the need for power cables and reducing installation costs e Multiple H 264 and Motion JPEG streams Multiple H 264 and Motion JPEG streams can be provided either in full frame rate or individually optimized for differ ent quality needs and bandwidth constraints e Intelligent video capabilities These network cameras offer intelligent capabilities such as enhanced video motion detection and detection of cam era tampering attempts like blocking or spray painting The camera also provides capacity for third party analytics modules e Improved security These network cameras log all user access and list currently connected users They also include hardware accelerated cryp
69. il within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously downloaded web pages If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own IP addresses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it P VOP See VOP Resolution Image resolution is a measure
70. ion Video management software for viewing and recording up to 50 cameras See www axis com products video software for more software applications via partners Optional accessories e AXIS PoE Midspans e Multi user decoder license pack e AXIS P3344 Drop ceiling mount e AXIS P3344 V Pendant kit Mounting bracket e AXIS P3344 VE Pendant kit including weather shield e Audio 1 0 cable with gasket 53 C General performance considerations General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing both Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the camera s CPU load Frame rate affected e Heavy network utilization due to poor infrastructu
71. ion JPEG 1 stream in full resolution and frame rate e More streams if identical or limited in frame rate or resolution e Controllable frame rate and bandwidth e VBR CBR H 264 Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low light wide dynamic range with dynamic contrast e Rotation 0 90 180 270 e Mirroring of images e Text and image overlay e Privacy mask Users e 20 simultaneous users e Unlimited number of users using multicast H 264 Audio Audio streaming Two way Audio compression AAC LC 8 kHz 32 kbit s 16 kHz 64 kbit s e 6 711 PCM 8 kHz 64 kbit s e G 726 ADPCM 8 kHz 32 or 24 kbit s Audio input output External microphone input or line input line level output AXIS P3343 and AXIS P3343 V Built in microphone Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log Supported protocols IPv4 v6 HTTP HTTPS QoS Layer 3 DiffServ FTP SMTP Bonjour UPnP SNMPv1 v2c v3 MIB 11 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org 48 C Technical Specifications for AXIS P3343 Series Function g
72. is unicast method can be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Unicasting is used for video streaming so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli ents viewing simultaneously A multicast broadcast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer AMC negotiates with the camera to determine the transport protocol to use in the order listed above This order can be changed and the options disabled to suit specific requirements Important H 264 is a licensed technology The network camera includes one viewing client license for each technology Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller 12 C AXIS P33 Series Video Streams AXIS Media Control AMC AXIS Media Control AMC in Microsoft Internet
73. m 3 8 x 5 8 x 5 8 e AXIS P3343 V 97 x 148 x 148 mm 3 8 x 5 8 x 5 8 e AXIS P3343 VE 110 x 179 x 179 mm 4 3 x 7 1 x 7 1 Weight e AXIS P3343 445 g 1 0 lb e AXIS P3343 V 660 g 1 5 Ib e AXIS P3343 VE 1415 g 3 1 lb Included accessories Mounting and connector kits Installation Guide CD with installation tools recording software and User s Manual Windows decoder 1 user license smoked transparent cover AXIS P3343 VE mounting bracket cable shield weather shield network cable 5 m 16 ft with gasket Video management software not included AXIS Camera Station Video management software for viewing and recording up to 50 cameras See www axis com products video software for more software applications via partners Optional accessories e AXIS PoE Midspans e Multi user decoder license pack e AXIS P3343 Drop ceiling mount e AXIS P3343 V Pendant kit Mounting bracket e AXIS P3343 VE Pendant kit including weather shield e Audio 1 0 cable with gasket 50 C Technical Specifications for AXIS P3344 Series Technical Specifications for AXIS P3344 Series Function group Item Specification Camera Models e AXIS P3344 1MP HDTV 720p tamper resistant indoor e AXIS P3344 V 1MP HDTV 720p vandal resistant indoor e AXIS P3344 VE 1MP HDTV 720p vandal resistant outdoor Image sensor 1 4 Progressive scan RGB CMOS Lens e Varifocal DC iris
74. main names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain Glossary of Terms names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 10BASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor Factory default settings These are the settings that originally applied for a device when it was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The
75. most standard operating systems and browsers The recommended browser is Microsoft Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications for AXIS P3343 Series on page 48 Notes e To view streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls and install AXIS Media Control AMC on your workstation e QuickTime is also supported for viewing H 264 streams e If your computer restricts the use of additional software components the camera can be configured to use a Java applet for viewing Motion JPEG e H 264 is licensed technology and the network camera includes one viewing client license Installing additional unli censed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller Access from a browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the camera in the Location Address field of your browser To access the camera from a Macintosh computer Mac OSX click on the Bonjour tab and select your AXIS product from the drop down list the Bonjour tab is only available in Safari 3 If this is the first time you are accessing the camera see Setting the root password on page 9 Otherwise enter your user name and password set by the administrator 4 The camera s Live View page appears in your browser AXIS P3343 Network Camera Liv
76. n AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider please go to www axis com If AVHS is not to be used this option can be disabled e One click enabled Press the camera s control button see Hardware overview on page 6 until the status LED blinks green to install the camera using an AVHS service Once registered the camera stays connected to the AVHS service If the camera is not registered within 24 hours after the button is pressed the camera will disconnect from the AVHS service e Always The camera will constantly attempt to connect to the AVHS service over the Internet Once registered the camera will stay connected to the service This option can be used when the camera is already installed and it is not convenient to use the one click installation 36 C AXIS P33 Series System Options AXIS Internet Dynamic DNS Service Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera requires Internet access Click Settings to register the camera with the Axis Internet Dynamic DNS service or to modify the existing settings requires access to the Internet The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed For more information please refer to the online help E Advanced
77. n the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an H 264 video stream There are several types of VOP An VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale W LAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually uses cables Web server A web server is a program which allows web browsers to retrieve files from computers connected to the Internet The web server listens for requests from web browsers and upon receiving a request for a file sends it back to the browser The primary function of a web server is to serve pages to other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the server whilst monitoring and logging server access statistics WPA PSK Wi Fi Protected Access
78. o use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows Alternative methods of accessing the video stream You can also access video images from the network camera in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP con nection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player AMC and the H 264 viewing client need to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt axis media media amp videocodec lt codec gt e Unicast via RTSP axrtsp lt ip gt axis media media amp videocodec lt codec gt e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp videocodec lt codec gt e Multicast axrtpm lt ip gt axis media media amp videocodec lt codec gt e To access the video stream from QuickTime the following paths can be used e rtsp lt ip gt axis media media amp videocodec lt codec gt e rtsp lt ip gt axis media media 3gp videocodec lt codec gt Notes e The network camera supports QuickTime 6 5 1 and later e QuickTime adds latency to the video stream up to 3 seconds e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not g
79. o enable the audio functionality Note Audio support must be also enabled under System Options gt Security The settings defined under Audio Settings are displayed under Current Audio Settings H 264 GOV Settings The GOV structure describes the composition of the video stream setting the GOV length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality Bit Rate Control The bit rate can be set as Variable bit rate VBR or Constant bit rate CBR VBR adjusts the bit rate according to image complexity and thus uses a lot of bandwidth for a lot of activity in the image and less when the monitored area is quiet When using CBR you can set a fixed Target bit rate which will ensure that the level of bandwidth consumed is predictable As the bit rate would usually need to increase for increased image activity but cannot when CBR is selected the frame rate and image quality will both be affected negatively To go some of the way towards compensating for this it is possible to prioritize either the frame rate or the image quality whenever the bit rate would normally need to be increased Not setting a Priority means the frame rate and image quality will be affected approximately equally MJPEG Frame Size Control In some situations the image size may be large due to low light or complex scenery Adjusting the maximum frame size is a way of controlling the bandwidth and storage used by the MJPEG vid
80. or Email select from the drop down list the level of information to send as email and enter the destination email address Advanced Scripting is an advanced function that enables you to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis recommends that you do not use this function unless you understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer File Upload To use your own files as custom settings upload the files first to the Network Camera Browse to select the file Select the User level for the uploaded file When the file is displayed correctly in the text field click the Upload button Plain Config this function is for the advanced user with experience of Axis network camera configuration All parameters can be set and modified from this page Help is available from the standard help pages 42 C AXIS P33 Series System Options About Here you can find basic information about your network camera You can also view third party software licenses Resetting to Factory Default Settings To reset the camera
81. or and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an 56 entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file A GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs is the basic unit of an H 264 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs as determined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an H 264 video stream as regards the type of images I VOPs or P VOPs included in t
82. ort for this application To upload an application browse to the package and click Upload Package Installed Applications A list of installed applications with information about the version and the vendor the status of the application running or not running and information about the license if installed Start Stop Start or stop the application Remove To delete an application select it and click Remove Log To generate a log of the application happenings select an application and click Log This log is helpful when requesting support from the application s vendor Note It is recommended that you do not run more than one application at a time Also do not run an application when the motion detection feature is active 26 C AXIS P33 Series Events Events Pre defined parameters known as an event or Event Type can trigger specific actions in the camera A common event type is an alarm that causes the camera to upload images Many event types use an Event Server to receive uploaded images An event that is triggered by a signal such as a door switch motion detection or system event is called a triggered event See page 28 A scheduled event is one that runs at pre programmed times An Action refers to how the camera responds when the event occurs This section describes how to configure the camera to perform certain actions when events occur Event Servers Event Servers are used to receive uploaded im
83. re Framerate affected e Viewing on poorly performing client PCs lowers perceived performance Frame rate affected 54 Glossary of Terms Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them web browsers may come into contact with ActiveX controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required Angle The field of view relative to a standard lens in a 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder This chip is used for image compression and image processing such as conversion of raw image sensor data color correction sharpening noise filtering etc ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microproces
84. reating and saving Panel Shortcut Command Buttons These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver The buttons are displayed in the PTZ Panel which can be viewed in the Live View page by clicking the Ctrl panel button See the online help files on this page for more information 25 C AXIS P33 Series Applications Applications Application Packages AXIS AXIS P3344 Network Camera Live View Setup Help Application Packages 19 Basic Setup Video amp Audio Live View Config Application Version Vendor Status License installed PTZ Applications Packages Events Recordings System Options About The Applications feature allows you to upload third party applications for use on this device Listed under Applications gt Packages are the applications that have already been installed Click on the name to view the menu options Settings License and About Settings This is dependent on the application License Once uploaded some applications need a license to run and a license code is required for the uploaded application If there is an Internet connection in the camera Automatic Installation appears in the web page If there is no Internet connection to the camera go to www axis com to acquire a License key file You will need a license code and the device s serial number to receive a license key About Details supp
85. rmation Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade the process fails and the unit becomes unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the label attached to the bottom of the camera 1 UNIX Linux From the command line type the following arp s lt IP address of camera gt lt serial number gt temp ping s 408 lt IP address of camera gt Windows From a command DOS prompt type the following arp s lt IP address of camera gt lt serial number gt ping 408 t lt IP address of camera gt 2 If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the camera s IP address In the page that appears use the Browse button to select the upgrade file to use for example axisp3343 bin Then click the Load button to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED 5 Reinstall the camera referring to the installation guide 44 C AXIS P33 Series Troubleshooting If the emergency recovery procedure does not get the camera up and running again please contact Axis support at www axis com techsup Axis Support If you contac
86. roup Item Specification System Application e Open API for software integration including VAPIX from Axis Integration Programming Communications AXIS Media Control SDK event trigger data in video Interface stream the ONVIF specification available at www onvif org e Quality of Service QoS layer 3 DiffServ Model e Embedded Linux operating system e Support for AXIS Video Hosting System AVHS with One Click Camera connection Available at www axis com Intelligent Video Video motion detection active tampering alarm audio detection Alarm triggers e intelligent video e external input Alarm events e File upload via FTP HTTP and email e Notification via email HTTP and TCP e External output activation e Video recording to local storage Video buffer 48 MB pre and post alarm Video access from web browser e Camera live view e Video recording to file ASF e Sequence tour for up to 20 Axis video sources e Customizable HTML pages e Windows Vista XP 2000 2003 server e DirectX 9c or higher e For other operating systems and browers see www axis com techsup Installation management and maintenance e AXIS Camera Management tool on CD and web based configuration e Firmware upgrades over HTTP or FTP firmware available at www axis com 49 C Technical Specifications for AXIS P3343 Series Function group Item Specification General Casing e
87. s Network Basic TCP IP Settings Your Axis network camera supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled the network cameras receive an IP address according to the configuration in the network router There are also options for setting up notification of changes in the IP address and for using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help Network Settings Click the View button for an overview of the IP configuration of the network camera IPv4 Address Configuration Check the Enable IPv4 box option to enable IPv4 Obtain IP address via DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network DHCP is enabled by default Although a DHCP server is mostly used to set an IP address dynamically it is also possible to use it to set a static known IP address for a particular MAC address Note DHCP should only be enabled if your DHCP server can update a DNS server which then allows you to access the Net work Camera by name host name If DHCP is enabled and you cannot access the unit run AXIS IP Utility to search the n
88. s on the Axis Web site at http www axis com Please use the online help files for more information User defined Link Output Buttons An output on the Network Camera can be controlled directly from the Live View page by enabling the display of output buttons To enable this button select the type of control to use for the port This can be set as Pulse where clicking the single button activates the port for the defined period or as Active Inactive which displays two buttons one for each action The selected type automatically displays the correct button s on the Live View page The pulse time can be set as short as 1 100 second and as long as 60 seconds 24 C AXIS P33 Series PTZ Configuration D PTZ Configuration axis AXIS P3344 Network Camera Live View Setup Halp To enable digital PTZ and PTZ controls in Live View go ssie set ptasex Hee mern Q Preset Position Setup Current pustan to Video Et Audio gt View Area and select the Enable 9 PTZ check box option Click Save The PTZ menu now a appears P Preset Positions Applications Preset Positions events A preset position is a pre defined camera view that can quickly and easily be viewed simply by selecting the preset s name To create a preset position About 1 Using the Pan Tilt and Zoom PTZ controls lain move the camera view to the required position 2 When satisfied with the camera s view enter a des
89. s Megapixel resolution up to 1280x800 Standard AXIS P3343 Network Camera Indoor use AXIS P3344 Network Camera Built in microphone Vandal AXIS P3343 V Network Camera Indoor use vandal resistant AXIS P3344 V Network Camera Built in microphone Vandal and AXIS P3343 VE Network Camera Outdoor use vandal resistant AXIS P3344 VE Network Camera Equipped with fan and heater Environmental Outdoor proof design for maximum protection casing VE P g P IP66 Ingress Protection rating The AXIS P33 Series includes high performance network cameras for professional surveillance and remote monitoring The discreet vandal resistant and outdoor proof design of some of these cameras provides maximum protection in harsh environmental conditions The built in heater and fan protect against low and high temperatures respectively and help prevent the glass from misting over Supported by the industry s largest base of video management software the AXIS P33 Series provide the perfect solution for securing prisons schools car park buildings railway stations and other facilities over the local area network or across the Internet The compact and cost efficient design enables easy and flexible installation with tamper proof mounting on wall or ceiling It allows for versatile adjustment by panning tilting and rotating the lens to any camera angle desired The built in Power over Ethernet support enables power to the camera to be delivered v
90. set to Decode only frames Lower the image resolution Why do not get 30 frames per second See the section General performance considerations on page 54 Image degeneration Decrease the GOV length see the online help for more information The Power indicator is not constantly lit Faulty power supply Check that you are using the same indoor power supply that came with the product The Network indicator LEDs are flashing r ed rapidly Hardware failure Contact your Axis dealer No images displayed on web page Problem with AMC Internet Explorer only To enable the updating of video images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your computer Installation of additional ActiveX com ponent restricted or prohibited Configure your camera to use a Java applet for updating the video images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Video Image problems general Image too dark or too light Check the video image settings See the online help on Video and Image Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion d
91. sor Aspect ratio A ratio of width to height in images A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 9 16 Autoiris DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIFs and JPEGs are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data tr
92. specified time for example send uploaded images to an e mail address 6 Click OK to save the Event in the Event Types list Po Camera Tampering The camera tampering application generates an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused You must first create an event see How to set up a triggered event on page 28 for the camera to send an alarm The Minimum duration parameter sets the minimum tampering period that is an alarm will not be triggered until this period has lapsed even if the tampering conditions are otherwise met This can help prevent false alarms for known conditions that affect the image If the camera lens is sprayed or covered so that the camera live view becomes dark it will not be possible to distinguish this situation from other situations where the same effect is seen such as when lighting conditions change When the Alarm for dark images parameter is enabled alarms are generated for all cases where the lights are either dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus If not enabled no alarm will be sent After you define these settings click Save Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the video image It is possible to configure a total of 10 Include and or Exclude windows for motion detection e Included windows target specific areas within
93. sults when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan Glossary of Terms IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol Transmission Control Protocol TCP puts them in the right order See also TCP IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid
94. t Please see the online help files for a description of each available setting 16 C AXIS P33 Series Video amp Audio Wide Dynamic Range Wide dynamic range improves the exposure when there is a considerable contrast between light and dark areas in an image Note Wide dynamic range is only possible when the Exposure control setting is set to Automatic Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Use this slidebar to fine tune the exposure Exposure control Set to Automatic for optimal exposure settings automatically for example brightness and noise Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure settings Enable Backlight compensation Backlight compensation makes the subject appear clearer when the image background is too bright or the subject too dark Exposure zones This setting determines which part of the image is used to calculate the exposure The Auto setting can be used in most situations but for particular requirements select Defined and click the Edit button to open the Exposure Windows dialog to custom define the exposure zone IR cut filter Set this filter to Off to allow the camera to see infrared light making the image clearer in low light conditions
95. t A slower imaging alternative to AMC Requires one of the following installed on the Windows client Internet Explorer e JVM U2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Hit the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Hit the Refresh button in your browser to view a new image Viewer Settings Check the Show viewer toolbar box option to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser The administrator can disable the installation of the H 264 decoder included with AMC This is used to prevent the installation of unlicensed copies Further decoder licenses can be purchased from your Axis dealer The Show crosshair in PTZ joystick mode option enables a cross that indicates the center of the image when viewing the video stream in PTZ joystick mode Enable the Use PTZ joystick mode as default option to set the PTZ mode to joystick The mode can be changed temporarily on the PTZ Control Panel but will default to joystick if this is selected Check the Enable recording button option to enable recording from the Live View page Action Buttons The Show manual trigger button option manually triggers and stops
96. t Axis support please help us to help you solve your problems by providing the server report the log file and a detailed description of the problem Server Report go to Setup gt System Options gt Support gt Support Overview The server report contains important information about the server and its software as well as a list of the current parameters The Log file is available from Setup gt System Options gt Support gt Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting 45 C AXIS P33 Series Troubleshooting Symptoms Possible Causes an d Remedial Action Problems setting the IP address When using ARP Ping Try installation again The IP address must be set within two minutes after power is applied to the camera Ensure the Ping length is set to 408 See Installation Guide The camera is located on a different subnet If the IP address intended for the camera and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an appropriate IP address The IP address is being used by another device Disconnect the camera from the network Run the Ping command In a Com mand DOS window type ping and the IP address of the unit If you receive Reply from lt IP address gt bytes 32 time 10 ms
97. t server fails e The maximum length of the pre post buffer depends on the video image size and selected frame rate e If the pre or post buffer is too large for the camera s internal memory the frame rate is reduced and no image will be uploaded If this occurs an entry is created in the unit s log file 28 C AXIS P33 Series Events Continue image upload unbuffered enables the upload of video images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection 29 C AXIS P33 Series Events Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays Please see the online help for descriptions of each available option Configuration example Click Add scheduled on the Event Types page The Scheduled Event Type Setup dialog appears Enter a descriptive Name for the event such as Scheduled e mail upload Set the Priority High Normal or Low Set the Activation Time parameters 24h clock for the event start on Sundays at 13 00 with a duration of 12 hours Set the When Activated parameters what the camera would do at the
98. that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine SMTP Simple Mail Transfer Protocol SMTP is used for sending and receiving e mail However as it is simple it is limited in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the us
99. this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you see Request timed out this means that the IP address is available for use with your camera In this case check all cabling and reinstall the unit Possible IP address conflict with another device on the same subnet The static IP address in the camera is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is used by another device there may be problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The camera cannot be accessed from a browser Problems with ONVIF If ONVIF is not working as expected it may be that for security reasons ONVIF was disabled when the camera was accessed over VAPIX To enable ONVIF reset the prod uct to Factory default settings see page 43 The IP address has been changed by DHCP If the camera and client are on the same network Run AXIS IP Utility to locate the camera Identify the camera using its model or serial number Alternatively 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that
100. to which means that full frame rate video can be provided over HTTPS The vandal resistant casing that most of them have make them safe and less vulnerable to destruction e Wide temperature range operability These network cameras can function in temperatures ranging from 40 c to 55 c e Local storage There is local storage to record to and play back video from an SD card e Motorized zoom and focus The zoom and focus for these network cameras can be set remotely over the network e ONVIF This is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperability between dif ferent vendor products increased flexibility reduced cost and future proof systems C AXIS P33 Series gt Hardware overview mounting bracket unit casing SD memory card slot m camera unit weather shield AXIS P3343 VE AXIS P3344 VE holes for cables routed through the wall serial no holes for cables routed along the wall dome cover Camera unit network connector audio out audio in control button LED connectors LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to 10 Mbit s network Flashes for network activity Unlit No network connection
101. to ensure that an area in the image has the required number of pixels such as a doorway where people s faces should be recognizable Under the Advanced tab fine tune the focus or run a full range scan to find the optimal focus setting Warning The lens is only guaranteed to function for up to 1000 focus zoom movements 19 a AXIS P33 Series Video amp Audio Basic Use the Zoom slide bar to zoom in on a desired area to focus Changing the zoom will move the focus which must be adjusted after changing the zoom If further adjustments are required go to the Advanced tab Advanced These tools help to achieve the optimal focus position The Advanced focus tab can also be used to adjust the zoom While adjusting the focus manually through the slider always open the iris first by clicking the Open iris button and enable it when finished by clicking the Enable iris button The iris is opened to get a shorter focal depth Adjust the size and position of the Focus window as required in the preview It is recommended to try the Fine tune focus automatically button first and if you re not satisfied with the results try the Full range focus scan Click Full range focus scan to calculate the focus positions within the focus window The focus position bar is transformed to a graph where peaks indicate the best focus positions Click in the graph to set focus to that position Note that the scan could take several minutes AXIS P3344 Net
102. to the original factory default settings go to the System Options gt Maintenance web page as described in Maintenance on page 41 or use the Control button on the side of the camera see page 6 as described below Using the Control Button To reset the camera to the factory default settings using the Control Button Disconnect the power cable or if using PoE disconnect the network cable Press and hold the Control button while reconnecting power Keep the Control button pressed until the Status indicator color changes to amber this may take up to 15 seconds Release the Control button When the Status indicator changes to green which may take up to 1 minute the process is complete and the camera has been reset The unit now has the default IP address 192 168 0 90 A IN Note For other methods of setting the IP address please refer to the product s Installation Guide that accompanies the product or download a copy from www axis com 43 C AXIS P33 Series Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network cameras One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your camera is displayed on the page Setup gt Basic Setup or under About Upgrading the Firmware When you
103. tream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information Choose an Aspect ratio and a Video stream resolution from the drop down list The first time an area is created it covers the whole overview image With the help of your mouse size and position the box over the desired area of the overview image Click Save 17 AXIS P33 Series Video amp Audio D AXIS a AXIS P3344 Network Camera Live View Setup Help Basic Setup View Area 19 Video amp Audio gt O43 Aspect ratio O 16 9 16 10 Overlay Image Privacy Mask amp Zoom Live View Config Applications Events Recordings System Options About View area Video stream resolution 800x500 Y View area size 800x500 E Snap to video stream resolutions O Enable omz En Aspect ratio is a ratio of width to height in images 4 3 is a common in television screens and computer monitors while HDTV uses 16 9 Select the aspect ratio for the view area Video stream resolution This drop down list gives the available video resolutions for the view area depending on the aspect ratio chosen View area size Shows the size of the view area Snap to video stream resolutions Check this box to automatically size the view area to the same size as the video stream resolution Enable PTZ Check this box to enable
104. uarantee this e lt ip gt IP address e lt codec gt h264 The default codec is H 264 13 C AXIS P33 Series Video amp Audio Video t Audio This section describes how to configure the camera and is intended for product Administrators who have unrestricted access to all settings and Operators who have access to the settings for Basic Setup Video and Events You can configure the camera by clicking Setup in the top right hand corner of the Live View page Click on this page to access the online help that explains the configuration menus in the web interface Video Stream AXIS AXIS P3344 Network Camera Live View Setup Help The video stream settings appear under four different is Video Stream Settings Q tabs 3 Video amp Audio Image Audio H 264 MJPEG Video Stream Image Appearance gt Image Stream Profiles Resolution 1280x800 16 10 Y pixels View area size 1280x800 e Audio oe Compression jo 0 2100 Overlay Image Mirror image A H 264 Privacy Mask Rotate image lo V degrees e MJPEG Focus amp Zoom Video Stream Audio settings Maximum frame rate Audio Clips Om Image Live View Config O Limited to 1 30 fps per viewer Overlay Settings Applications o 7 R made Appea a a Include overlay image at the coordinates X o 0 vlo 0 g Events O include date Ll include time Use these settings to modify the image resolution an
105. uld be used for example to provide spoken instructions to a person seen in the network camera This mode requires you to use the push to talk button Simplex Network Camera microphone only transmits audio from the network camera to any web client This can be used in remote monitoring and web attractions to provide live audio from a monitored situation Audio Input Source Select Microphone for an external microphone or Line for a Line in device e g an audio mixer for multiple microphones or a microphone with a built in amplifier Enable microphone power Microphone power should only be used with electric microphones that have no battery and when using the internal microphone This setting should not be enabled when using a dynamic or battery powered microphone Input gain Volume control of the audio input Encoding Select the digital audio encoding format to use Sample rate Select the required sample rate the number of times per second the sound is sampled The higher the sample rate and the better the audio quality the greater would be the bandwidth required Bit rate Depending on the selected encoding set the required bit rate audio quality The higher the bit rate the greater the bandwidth required Alarm level Event types in the network camera can be set to use this level as a trigger Each individual event type can be configured to trigger if the sound level rises above or falls below the set value The al
106. unning in the network cameras enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an H 264 stream Check the box to enable the server and enter the RTSP port number to use The default setting is 554 Note that H 264 video streams will not be available if this service is not enabled SOCKS SOCKS is a networking proxy protocol The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the network camera is located on a local network behind a firewall and notifications uploads alarms and such need to be sent to a destination outside the local network such as the Internet See the online help 2 for more information 38 C AXIS P33 Series System Options QoS Quality of Service Quality of Service QoS guarantees a certain level of a specified resource to selected traffic on a network Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as e The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e Greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications T
107. upgrade your camera with the latest firmware from the Axis Web site your camera receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications Always read the instructions and release notes available with each new release before upgrading the firmware 1 Save the firmware file to your computer The latest version sas AXIS P3344 Network Camera Live View Setup Holp of the firmware is available free of charge from the Axis Server Maintenance 19 website at www axis com techsup E E Maintain Server 2 Go to Setup gt System Options gt Server Maintenance in uve view contia the camera s web pages pre 3 In the Upgrade Server section browse to the desired firmware file on your computer Click Upgrade Upgrade Server ist Up 15 po Notes e After starting the upgrade process always wait at least E 5 10 minutes before restarting the camera even if you suspect the upgrade has failed e Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user e The AXIS Camera Management software tool can be used for multiple upgrades Please see the Axis website at www axis com for more info
108. velopers MAC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite to an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor 57 Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for networked video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel MPEG 2 MPEG 2 is the designation for a group of audio and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some
109. work Camera Live View 1 Setup Help AXIS 0 AXIS P3344 Network Camera Live View Setup Moly Focus amp Zoom o MAE Focus amp Zoom 9 oom pounne Tip It could be faster to find the focus with a manual sweep and a new autofocus Use the scan as the last resort Open iris Use this button to open the iris before focusing Keep enabled all other times Focus position bar Click on the bar to focus on a desired location The buttons lt and gt move the focus position one step in either direction The buttons lt lt and gt gt move the focus position in multiple steps in either direction When satisfied with the focus position click the Enable iris button For more information on Focus and Zoom click to view the online help 20 C AXIS P33 Series Video amp Audio Audio Settings Audio Channels The Audio mode that you select determines the type of audio transmission The available options are Full duplex Simultaneous two way audio allowing you to transmit and receive audio talk and listen at the same time Note There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Non simultaneous two way audio Half duplex mode sends and receives audio in both directions but only in one direction at a time Simplex Network Camera speaker only The speaker connected to the network camera will play audio transmitted from any web client This co

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