Home

CX2033/CX2033Plus MC560/MC560Plus

image

Contents

1. i C87 R18 RWA4 zi asd ug g 2d GE end Ra Ez 7 m 5 8 Wwe R ET Ra Fins E i R94 R65 g cce ccs CC12 ia lad qo M Ges Ges leer lo 9 Reo 8g ia 88i Qro ul uu ES ig gez ESSER lz EE erame in i zs RE E CHEAD MHEAD YHEAD KHEAD cer 4 D TE iGVREE Gee Lo nsn i x E 3 a TNT r ae tH i Ei od doolt G a Eaa ate 32 RM4 lo C56 RMS1RMAB c58 E 5 Pi2 le ts D ne 1 B HI HI Ou O25V 2 oO o U CCS y IE I Fs D to Ma mi CC2 i Hea cte Sood LJEG o g cro Wu ba eee s 4 gl je a D yet 8 R b 07 O F x E wem dd Ti Ed 0 K Ae a ag za ac 8 i S SLSDS z 5 oa a G ne iw F gt amp ng TI qu In i B ni ue U 7 LPO UO oo oa U 108 P 9 g fee O 5E ir US Y CIF2 fom Ov oo 9 i S A2 1 1 wo ik n DB x E EH it ii ij 1 amp ro 2 id M cr rana in iEn ma DD Lissa 2z g z d amp Rmi amp rR H 1 4 te uU ji eel gH 10 g Sa ing 3k z lo i Tex L J e 1 1 ni f 8 i E An 1 n I 2 z T sg gg U RON Ql gio gi i Oa
2. S E E lesu amp sisuvisu zog ac o vosa i 9284 90s sog Sia l jeg aigu90sr 0508090 F 6osr zsH 5 zd o 8 L 9 gl Be veau 3 6vSH i e ZIS gesu l 3 of iD gesal 2 dou O gt re EN f 46099 l sost d B N t099 tel junk esr iSO soso o 9095 o oe ee ee a vist D ZSSH D essy Oo SSH am a a E 3 966H el 1888 g g e Lo YcSO ER x 4Su CI 9 SH v Su ne essy 7999 jp LISH Se ig cSHzesr Lh sige FS eo QN 9 o SER I 25 ost I2 2 x ie EO B GES Plu tir u 311 44158801TH Rev 3 Oki Data CONFIDENTIAL Second tray control PCB V7Y PCB 5 Component side Solder side L1 R565 R564 Ea SJ SISUPISH zoor cc 92
3. Plate Ass Side R Spring Torsion L Apply PM to the slot parts of the solid coiling of this torsion spring using a brush 2 places At both Sides Spring Torsion R 44158801TH Rev 3 119 Oki Data CONFIDENTIAL 4 43079601 PA Belt Unit Apply MOLYKOTE EM 30L Apply MOLYKOTE EM 30L in a small in a normal quantity to the bearings quantity to the inside of Bearing TR both sides Belt 4 points EM 30L Class A EM 30L Class C Enlarged view Apply MOLYKOTE EM 30L in a normal quantity to the bearings both sides EM 30L Class A Enlarged view Apply MOLYKOTE EM 30L in a small quantity to the inside of Bearing TR Belt 4 points Apply MOLYKOTE EM 30L in a normal quantity EM 30L Class C to the sliding face clearance between Gear Drive Z36 and Gearing GSB both sides EM 30L ClassA 44158801TH Rev 3 120 Oki Data CONFIDENTIAL 42626501 Sensor Assy Color Regist Plate Sensor C Regist Shaft Cover Sensor 4 gy Apply MOLYKOTE EM 30L in a small quantity to the hatched parts At both Sides 8 points EM 30L Class A 9 MOLYKOTE must not stick to the surfaces of Cover Sensor C Regist Cover Sensor C Regist 44158801TH Rev 3 12
4. For OEL Made in Thailand Configured in UK Revision Enter the 11 digit number resulting from appending 0 sing byte zero to the left of the 10 digits of Lot Number Enter 0AE47027880 Figure of Serial No label image labeled in UK Factory The PU Serial Number is not output in the Printer Serial Number field of the Menu Map header section The CU Serial No is output in this field Therefore after the PU Serial Number has been rewritten check it by reading the PU Serial Number again from the maintenance utility n the case of the OEL destination the PU Serial Number is output as a Lot Number in the Lot Number field in the bottom line of the Menu Map header section after the configuration at the UK Plant See 1 2 of Subsection 6 4 2 2 Switching to Shipping mode When the engine control PCB has been replaced with a new one the printer still is in the Factory Work mode Switch it to the Shipping mode Make the switching on the Subsection 2 4 1 1 2 2 Factory Shipping mode screen in Subsection 2 4 1 1 2 PU PCB setup function of the maintenance utility 44158801TH Rev 3 184 Oki Data CO NFIDENTIAL Note When the EEPROM engine control PCB has been replaced the service life information of the belt toner IDs etc is necessarily cleared Therefore be aware that the service life management is likely to s
5. gt Aa Belt thermistor Color registration sensor Density sensor REPLAY Board PRY Color registration sensor Belt motor To print engine controller PCB Figure 4 2 5 11 1 Board PRY Cable Route Diagram Left color registration sensor PCB Right color registration sensor PCB PRC PCB PRC PCB Fuser unit I F connector Density sensor Driver junction PCB PRY PCB PU I F connector Figure 4 2 5 11 2 Board PRY Connection Diagram 44158801TH Rev 3 97 Oki Data CONFIDENTIAL 4 2 5 12 Fan Fuser Belt Motor High Voltage Power Supply Board Cover Open Switch Detach the left side cover See Subsection 4 2 1 1 2 Remove screw silver D unplug the connector and disassemble belt motor Tool No 1 3 Detach rear cover See Subsection 4 2 5 2 4 Unplug the connector and remove Fan Fuser by turning it clockwise b Free the connector and two claws A and remove cover open switch 5 6 Remove screws silver 6 and seven claws B unplug the two connectors and disassem ble high voltage power supply Claws A D FAN Fuser Cover open switch Belt thermistor 44158801TH Rev 3 98 Oki Data CONFIDENTIAL 4 2 5 13 MPT Assy 1 Open MPT Assy D 2 Release the two
6. sssssssss 204 8 3 Precautions when taking action on abnormal images ssse 204 8 4 Preparations for troubleshooting sissisodan aenda aaao aieeaii aiad 204 8 5 Troubleshooting method sssssssssssssseee eene eene nennen nennen nennen 204 9 5 LCD Message LISE oie oo torte eter der td ec ne stc ese eet 205 8 5 2 Preparing for troubleshooting sssssssseeeeee enne 221 8 5 8 Image Problem Troubleshooting sss 259 8 5 4 Actions after forced initialization of HDD Flash sseseeee 266 8 5 5 Network Troubleshooting ssssssssssseseseseeee nennen enne nnn aia 267 9 6 Check of fUSBS aine epa ede pe rea Ere ac aede e Pre Deep ea nea 268 9 droubleshiGollgss ue ree eto tle ip e emm Rime daa d m eco elus ia nie tee 269 8 71 Troubleshooting flowchart esses enne nennen enne 269 8 71 31 Power ON to the MFP ready ssssssssssseeeeeeeen eee 269 9 L1 2 COPY Operatlor x code ree iod e ni etia taeda cae onsite ee DRE EE era 270 BAS Email operationis mE te editis ide spe 271 9 71 4 Control panel OperatiOris ucuues oett rtt entren n pae na x dn 272 S NES TU E EE TD PO 273 8 721 ECD does not display itasse Aine en Reb nee 274 8 7 2 2 Printer does not react nnne 274 9 72 9 Scanning is not performed 3 meii ARR edie 274 8 72 4 Printer does not print 275 8 2 5 Image unclear
7. ssssssses 265 4 2 Thin vertical lines without color See Fig 8 2 F sss 265 5 Cyclic Print Trouble Refer to Fig 8 2 E cccceccceceeseeceeeeeeseneeeeeeeeceeeeeeaaeeseeeeeesaeeseeeees 265 5 1 Vertical cyclic print trouble 2 0 0 2 eee instacar iE naan EE EEEE EEE 265 6 Color registration 1s Wide 2 2 peii eode ccm reet dees 266 6 1 IN ADJUSTING COLOR REGISTRATION is shown only a short time 266 6 2 Although REG ADJUST TEST of the engine maintenance function is OK 266 7 Sold Black Print E A E 267 7 1 Solid black on a fullipage cene rage int raa 267 Note Read a content of EEPROM chip on the old board and copy it to a new board when exchanging a PU board PRF PCB A Light or faded image B Dirty Background C Blank on whole page WDD V OUXDUUXDO A R WN Vi WIN D Vertical black belt or line E Defective image of F Vertical white belt or line regular interval Figure 8 2 44158801TH Rev 3 259 8 5 3 1 1 1 Color is pale Confirmation Items 1 1 1 Toner Color is totally pale Fig 8 2 A Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Remaining quantity of toner Check to see if ORDER TONER or REPLACE TONER appears on the operator panel Replace the toner cartridge with a new one Tape at the o
8. R517 C519 3 8 C500 OBIT a a 8 8 R513 C521 C513 5 7 R59 8 co P9 m 8 C528 C514 ie i 8 8 R521 R515 C535 C524 C516 R534 C518 R522 C596 C558 C879 C551 546 C585 S g C589 C593 C554 C619 C561 C563 Ch ii R794 R795 R76 0580 e C873 CEA C cae cast 5 ig BF510 P797 EN 44158801TH Rev 3 309 Oki Data CONFIDENTIAL 3 Junction PCB PRY PCB Component side Solder side BFUCUT 44158801TH Rev 3 310 Oki Data CONFIDENTIAL Component side Duplex print control PCB V7Y PCB 4
9. 44158801TH Rev 3 125 Oki Data CONFIDENTIAL 4 4 Precautions for Main Board Replacement User s information such as e mail addresses in the address book and server profiles is recorded on a main board If a problem occurs in a part of a main board and it prevents the scanner unit from fulfilling its capabilities the main board needs to be replaced with a new one In such a case there is a potential risk that the use s information which is recorded on the main board that is removed for replacement may leak outsiders For this reason to prevent the use s information from leaking be sure to delete all the e mail addresses and server profiles by using the OKI MFP network setup tool before removing a used main board each time In addition the OKI MFP network setup tool is capable of exporting importing the data stored in a main board to from a PC Export and import of data before and after a main board replace ment respectively with this function allow easy transfer of the data between main boards The followings are the steps to transfer 4 4 1 Deleting e mail addresses 4 4 1 1 Steps of exporting and deleting data D Run the OKI MFP network setup tool Internet Internet Explorer X E mail Outlook Express Mes Windows Media Play 38 Windows Messenger e Tour Windows XP M Files and Settings Tr Wizard uu Command Prompt All Programs e Accessories IF Dell Accessories e Game
10. 44158801TH Rev 3 194 Oki Data CONFIDENTIAL Just set the No 1 document on the ADF again If the following dialog box appears click OK button Scanning will be done Warning adf no paper PRA ADF Bottom Head True Gray 9 Just set the No 1 document on the Flatbed 0 If the following dialog box appears click OK button Scanning will be done Warning Please confirm there is chart in the flatbed confirming that please press ok Just execute from to until the following dialog box appear If the following dialog appears just click OK button finish x The procedure finishes X It is no need to reboot after completed Attention If it is made a mistake in progress for example execute scan without setting a document in progress just click Cancel to stop proceeding in progress and execute procedure from the beginning 44158801TH Rev 3 195 Oki Data CONFIDENTIAL 7 PERIODICAL MAINTENANCE 7 1 Recommended replacement parts Oki Data recommends that heavy users only replace the following parts If those parts are not replaced the print quality is not guaranteed and malfunctions may even result mew Friction Pad Assy 42088801 Roller Assy Hopping 43334901 Note 1 Consumable parts Image drums toner cartridge fuser unit belt unit are not included 2 Power supply PU PCB CU PCB and other PCBs are not inc
11. Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU until the intended item See the table below is displayed FACTORY MODE SHIPPING MODE Pressing the ENTER key while the desired set item remains displayed selects the set value Pressing and holding down 3 sec the ENTER key while the value you want to set remains displayed registers the currently displayed value on the EEPROM Then the status of Item 2 will be restored Repeat Items 2 to 4 as needed 44158801TH Rev 3 168 Oki Data CONFIDENTIAL 6 Press the BACK key to terminate the test The status of Item 1 is restored Indication Set Value Function FACTORY FACTORY MODE For setting the Factory Work mode Fuse cut disabled mode MODE SHIPPING MODE For canceling the Factory Work mode and enabling the fuse cut function FUSE INTACT BELT UNIT For checking the FUSE status of the transfer belt unit Note ig FUSE UNIT For checking the FUSE status of the fuser unit either K ID UNIT For checking the FUSE status of the K ID unit INTACT or BLOWN Y ID UNIT For checking the FUSE status of the Y ID unit M ID UNIT For checking the FUSE status of the M ID unit C ID UNIT For checking the FUSE status of the C ID unit 6 3 2 11 Setup of self diagnostic function This self diagnosis is
12. Signal delivered from PU PCB PRF PCB to duplex V7Y PCB Check the signal delivered through the OPTLPN connector of the PU PCB PRF PCB Pin 6 TXD PU DUP Pin 4 RXD DUP gt PU 13 2 2nd Tray unit is not recognized Confirmation Items 13 2 1 2nd tray PCB Confirmation Tasks Replace the PU PCB PRF PCB Action at NG 2nd tray unit Check to see if the 2nd tray unit in use conforms to the MC560 specification A unit conforming to the C5800n C3200 C5540 C5510 C5450 C5250 C3100 ML3100 C5200 ML5200 C5100 ML5100 C5300 ML5300 specification cannot be connected Replace the 2nd tray unit 13 2 2 Check of connections Connections from PU PCB PRF PCB to 2nd tray PCB V7Y PCB Check to make sure that the cord is properly connected from the 2nd connector of the PU PCB PRF PCB to the 2nd tray PCB Correct the connections Correct the connections Check to see if there is any foreign matter trapped in the connecting part of the square connector Remove the foreign matter Square connector connecting the 2nd tray unit to the printer Check to see if the pins of the square connector are broken Replace the connector 13 2 3 Check of control signal Signal delivered from PU PCB PRF PCB to 2nd tray PCB V7Y PCB Check the signal delivered through the 2nd connector of the PU PCB PRF PCB Pin 5 TXD PU gt 2nd
13. 4 2 5 4 Control PCB Detach the scanner See Subsection 4 2 3 Remove the two screws D and detach cover stay R Remove the two screws 3 and detach plate shield drawer 1 2 3 4 Remove the two screws 5 and detach cable clamp 2 places b Disconnect USB cable D and power cable then remove the screw 9 6 Detach stay Assy R 0 7 Remove eight screws silver and detach plate shield assembly 2 by releasing con nector claws A Tool No 1 8 Remove screw 3 and disconnect head cable 4 Tool No 1 9 Remove seven screws silver 5 disconnect all the cables and disassemble control PCB TBR TB2 6 PCB Tool No 1 Top cover J e j AS LF 7 o7 hej T p p A e Au v 2 5y USB cable On IDI 44158801TH Rev 3 87 Oki Data CONFIDENTIAL 4 2 5 5 Print engine controller PCB 1 Remove the plate shield Assy See Subsection 5 2 5 4 1 through 3 2 Remove all the connectors and two screws silver D and disassemble the print engine controller PCB Tool No 1 DCID Print engine controller PCB n n PE Lt FSNS HOP SCANNER HSOL POW g FAN E E OPTION POWER Sa BELIDUP HVOLT J o o o o RELAY 44158801TH Rev 3 88 Oki Data CONFIDENTIAL Scanner Power Tone
14. Exit EXIT Jam release method Duplex entry EXIT DUP IN DUP R Jam release method 2 Around Fuser Unit Fuser thermistor Jam release method Feed error at front feeder IN2 WR Jam release method D Tray1 IN1 Jam release method D Tray2 Jam release method Paper size error Jam release method D Diagram of jam location J7 382 EXIT cem J13 385 Around Fuser Unit 1 EXIT SENSOR 6 381 TRANSPORT J9 890 MISS FEED AT FRONTFEEDER ng v J5 380 FEED IN2 SENSOR A J12 400 PAPER SIZE ERROR J8 383 DUPLEX ENTRY WR Dd J1 370 DUPLEX REVERSAL J2 371 DUPLEX INPUT J11 392 TRAY2 2nd IN SENSOR 44158801TH Rev 3 229 Oki Data CONFIDENTIAL JAM RELEASE METHOD Removing the jammed paper Front cover section Codes 372 380 390 391 400 Open the front cover and if the leading end or trailing end of the jammed paper is visible pull out the paper slowly If code 400 is issued the paper may be unloaded automatically If that is the case opening and closing of the cover will clear the error If you see the rear edge of paper Paper Exit Part Code 382 Pull out the jammed paper from the exit slowly Note Even when paper is jammed in the delivery section pull out the paper to the inside of the printer if it is visible under the top cover Forcing the paper out toward the rear could damage the fuser unit 44158801TH Rev 3 230 O
15. Load in installing removing of ID unit Check to see if any abnormal load is felt in installing or removing the ID unit Replace the ID unit or modify the right and left side plates Greasing of right and left up down link levers Check to see if the slant parts of the link levers are properly greased Apply grease Assembled state of right and left up down link levers Check to see if any part around the link levers is obstructing their motion Reassemble them correctly Installed state of ID unit At least the cyan ID is installed Check to see if there is no cyan ID installed when the N color mode is set Install a dummy cyan ID or regular cyan ID 44158801TH Rev 3 250 Oki Data CONFIDENTIAL 8 5 2 10 Fuser Unit Error Error 170 177 10 1 An error occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG 10 1 1 Malfunction of thermistors Upper thermistor lower Check to see if the thermistors are short circuited or Replace the fuser thermistor frame thermistor open unit To use a new Check the resistance value through the connector pins fuser unit on a trial below the fuser unit basis use FUSE See Subsection 9 1 Check of resistance values Fuser KEEP MODE of the unit System Maintenance Menu Installed state of fuser unit Check to see if the fuser unit is securely pushed in to Redo the install
16. Operator panel indications The indication of RAM CHECK or INITIALIZING remains on permanently Replace the ROM DIMM of the CU PCB or the CU PCB Check to see if the option Does the PCB operate after the RAM DIMM or HDD is RAM DIMM HDD is used removed in the CU PCB Check for a skew insertion or incomplete insertion Is the RAM DIMM HDD a genuine part Correct the inserted state of the DIMM Replace the optional item if necessary 44158801TH Rev 3 225 Oki Data CONFIDENTIAL 8 5 2 2 Irregular Operation of the device after turning on the power 2 1 No operation Confirmation Items Confirmation Tasks Check of parts related to power supply Action at NG AC power supplied to the printer Check the supply voltage of the AC power Supply AC power Voltage setting of low voltage power supply unit 100 V system 230 V system Measure the supplied AC voltage Check the power supply settings of the printer in use Check the short circuit plug designed for switching of low voltage power supply setting CN5 Short circuit plug provided not provided 100 V system 230 V system Set the low voltage power setting to the proper values 3 3V 5V and 24V power supplied to the PU PCB PRF PCB Check the power through the POWER connector of the PU PCB PRF PCB 4 5 6 pin 24V 7 pin 5V 8 pin OVL 1 2 3 pin OVP Replace the low vo
17. Check The Printer Failed to detect printer or failed to get printer infor Press Stop key mation 44158801TH Rev 3 277 Oki Data CONFIDENTIAL 8 7 2 10 2 Error message during printing and copying Error Message Meaning Printer is off line Check The Printer Shows off line status Press ONLINE button of printer 10007 Check The Printer Check The Printer Optimizing Temperature Check The Printer Because the drum temperature is high printing is tempo rarily suspended Or the printer is waiting for implementa tion of heat measure for media switch from narrow paper to wide paper 10058 Check The Printer Auto registration adjusting in progress 10988 Check The Printer Auto tone adjusting in progress 10994 Check The Printer Auto density adjusting in progress Black Toner Low Order K Toner Yellow Toner Low Order Y Toner Magenta Toner Low Order M Toner Cyan Toner Low Order C Toner Toner low This message is also displayed when Y M or C waste toner box is near full Y Waste Toner Full Replace Y Toner M Waste Toner Full Replace M Toner C Waste Toner Full Replace C Toner K Toner Empty Replace K Toner Y Toner Empty Replace Y Toner M Toner Empty Replace M Toner C Toner Empty Replace C Toner K Drum Near Life Order K Drum Y Drum Near Life Order Y Drum M Drum Near Life Order M Drum C Drum Near Life Order C Drum
18. Check of state of mechanical parts Check the sensor levers Check to see if the sensor levers demonstrate any Replace the sensor of inlet sensor 2 and WR abnormal shape or motion lever with a normal sensor one Check of electrical parts Check the state of sensor Use the SWITCH SCAN function of the self diagnostic Replace the PU signal detection mode to check to see if the sensor signal is detected PCB PRF PCB normally front sensor PCB RSF PCB or the connection cord Check the output levels Check the following signals through the FSNS connector Replace the front of inlet sensor 2 and WR of the PU PCB PRF PCB sensor PCB RSF sensor Pin 2 WR sensor PCB Pin 3 Inlet sensor 2 Confirm that the above signal levels vary as the sensor levers are actuated Check the power supply of Check the 5 V power through the CN connector of the Replace the the front sensor PCB RSF front sensor PCB RSF PCB connection cord PCB Pin 5 5 V power Pin 1 OVL 44158801TH Rev 3 238 Confirmation Items Check of state of running rou 4 2 Paper feed jam occurs right after paper feeding starts Multi purpose Tray Confirmation Tasks te Oki Data CONFIDENTIAL Action at NG Paper running route in multi purpose tray Check to see if there is paper jammed on the running route Remove the jammed paper Sheet receive reed of multi purpose tray Check to see if the sh
19. Oki Data CONFIDENTIAL Component side Print engine controller PCB PRF PCB Component layout 1 9 2 lv3HOd Li rrr eu 2 E g wt 285 3 c c co m gor e a 924 B Er n rur 18H LO HO P sum l ecce t 919 019 6 e E ior amp 5 SO 60 mu E 5 eu vio 80 Bog Re su Cn SdO a 4 o KA eSy LvH z g 822 is LSH Z wi SAS osu r 5 CEE o 44 vla orl eeu z I8 8 vo EXP 18 8 z luaa eaa jo 9rd su voy
20. Oki Data CONFIDENTIAL 8 7 Troubleshooting This section is given to locate and resolve the causes of troubles so as the MFP is always in good working condition The trouble modes relevant units and maintenance methods are described below When a problem occurs troubleshoot the problem according to the symptoms it shows Check the following first 1 Is anything operated improperly 2 Does the problem recur or is it regular Figure 8 7 1 to Figure 8 7 3 show the troubleshooting flowcharts The causes and maintenance methods for each failure mode are described in Table 8 7 1 through 8 7 7 8 7 1 Troubleshooting flowchart 8 7 1 1 Power ON to the MFP ready Power on LCD shows Booting Up See Table 8 7 1 Message LCD shows Scan to Menu Wait for command from host Figure 8 7 1 Power on to the MFP ready 44158801TH Rev 3 269 8 7 1 2 Copy operation Copier online troubleshooting Mono Copy Button press Check Printer online See Table 8 7 2 Scanning See Table 8 7 3 performed Printing completed See Table 8 7 4 Image See Table 8 7 5 hotelear Noises See Table 8 7 6 generated Figure 8 7 2 Copy operation flow Oki Data CONFIDENTIAL 44158801TH Rev 3 270 Oki Data CONFIDENTIAL 8 7 1 3 Email operation Email online troubleshooting Mono Copy press Connect SMTP S 3 See Table 8 7 8 Table 8 7 9 e
21. 1 1 1 1 1 1 1 i SOSH 1 1 1 1 1 1 1 1 1 1 1 D503 C540 Lesy zzso 09H ZOSHL zogo l LySH ZvSH i vESO 290 VISO Fi Tees D504 C541 x zs 8B ED D505 1 diss PZS 9190 vESH 8190 ZZGH SESH LESH n 1 1 2 1 ized sisu S 1 1 1 1 Ti 820 D C672 C671 C670 t659 g 1 3 00000000 E E RES in 8 mmm Fg 1 S HO hss 1 mi i Ph i o TET mo 20 wo S frig FINE 2 3 Duy EIE o CIC 8 0 E 5 2 i E g o s og G o o a D a 1 n E ri o os q a I E us i f PASE US f umi f q US cm ue 1 38 o CDa 28g 8 o nil IE gee ge8 82859 22 B i 5 R 1 iL ic za aa n fo Bhd at 8 aa E 988 2 BB 2958 22 t 25656 888 88 28 ae g es i R22 p23 Eda 2 22 E oO hu MA E ose Dao NEM 2 eg FPES g v6GH 1 Zc gett FE FE ETE ETL
22. 44158801TH Rev 3 307 Oki Data CONFIDENTIAL Component side 2 2 Main controller TB2 6 PCB RM74 C87R119 z a S CLeD1 E RM72 a ooo 55 38 crep2e B Ilo Be o ou z TEC o PAD33V11 tas emenn 7 SE B BBRDWOE cw qd 8 4 8 F1l8 F1 l8 leg FA r4 R89 Ge RM31 RM47 peter i E RM46 cope L 4 cio 2 53 ci Gas RM45 LO L9 o I IB u Ip n BF4 G47 RM30 E Ko iB iE Ly 9 GM Mad iS Rcs 2l C45 RM29 ja z g ME 9I gag C RM43 ETE q Bi 1 5 mt is B 3 p 8 Ss in a a8 ge ag 1 9 R147l m IFCS1 T Un 0 Dn pu Le R148l IC7 lenta S Ade Bg 79 ENa
23. Varies When a color registration error is detected with coarse Warning REGISTRATION ERROR n adjustment or with the main scan line adjustment PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment n 2 Yellow 3 Magenta 4 Cyan 5 Varies When a color registration error is detected with the Warning REGISTRATION SENSOR ERROR fine control of registration adjustment or with the sub n scan line adjustment PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment n 2 Yellow 3 Magenta 4 Cyan 5 Varies The LED head calibration data is missing or invalid Warning COLOR HEAD DATA ERROR Printing can be proceeded without calibrating light radiation PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment 44158801TH Rev 3 178 Oki Data CONFIDENTIAL LOR English pe Description Level means no display in upper line LED p TRAY The tray is empty Treated as Warning until Warning TRAY EMPTY printing to the empty tray is designated In this case Leisus I F corresponding bits of both LFTERR and LFTERR2 should be 0 Tray1 Tray2 Varies Disk f
24. Adjustment Counter indication Verification of the counters for consumable parts continuance of consumable parts and waste toner Section No of the Maintenance Utility Operation Subsect 2 4 1 5 7 Oki Data CONFIDENTIAL Operation on Operator Panel Section No corresponds to the Maintenance manual Subsect 6 3 2 8 Subsect 6 3 2 9 Local parameter Verification of the switching between Factory setup mode and Shipping mode and the state of Fuse Engine parameter Verification of the switching between Factory setting mode and Shipping mode and the state of Fuse 1 With functional limitation Subsect 2 4 1 5 8 Subsect 2 4 1 5 9 Subsect 6 3 2 10 Subsect 6 3 2 11 Note Items Prohibited to use must not be operated set There is a risk of abnormal operation of the printer 44158801TH Rev 3 148 Oki Data CONFIDENTIAL 6 3 6 3 1 Functions of user s maintenance menu Maintenance menu For end users There is a maintenance menu category among the normal menu categories Different from the system maintenance menus The items that can be set under this menu are indicated below Maintenance Menu Maintenance Menu Operator Panel Display Item Upper Display MENU RESET Value Lower Display EXECUTE Values in shaded areas are initial settings Function Initializes menu settings SAVE MENU EXECUTE Stores current menu set
25. EM 30L ClassA Gear Liftup 258Z25 i Apply MOLYKOTE EM 30L in a normal Du dh Ount MOLYKOTE M quantity to the hatched parts EM 30L ClassC EM 30L ClassC Gear LiftupR Z32 ZS f Apply a small amount MOLYKOTE EM 30L to the hatched areas EM 30L ClassB es s zx o AL 9 MN f Sa Apply MOLYKOTE EM 30L in a normal quantity EN Wy N to the rotation shafts ops 8 A T gt WI IN Q S S A W NET O A a Y ql EM 30L ClassC Plate Side R Caulking 44158801TH Rev 3 112 Oki Data CONFIDENTIAL 43074901 Plate Ass Side L Apply MOLYKOTE EM 30L in a small quantity to the hatched part EM 30L Class A Apply MOLYKOTE EM 30L in a normal quantity to the gear tooth tips EM 30L Class C Gear Liftup Z56 Link Liftup L Post Gearldle L Gear Liftup 232 Apply MOLYKOTE EM 30L in a small quantity to the hatched part EM 30L Class A Apply MOLYKOTE EM 30L in a small quantity to the hatched parts EM 30L Class C Gear Liftup Z32 CN Y Apply a small amount MOLYKOTE EM 30L to the hatched areas EM 30L ClassB 44158801TH Rev 3 113 Oki Data CONFIDENTIAL 42071401 Holder Assy Regist L Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts parts having the rotation shafts inserted
26. The number of times that each color TONER cartridge life was extended 44158801TH Rev 3 167 Oki Data CONFIDENTIAL 6 3 2 9 Indication of printed page counters 1 2 3 This self diagnosis is practiced to indicate the current number of printed pages of the printer Activate the normal self diagnostic mode and press and hold down the MENU key or MENU key until PRINTER STATUS appears in the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item Pressing the MENU key or MENU key causes the current number of printed pages to be displayed sequentially ONLINE and CANCEL keys inactive to pressing Press the BACK key to terminate the test Status of Item 1 restored Display Upper Display Lower Format Function K IMPRESSIONS IMAGES Images The printing number of sheets of each Y IMPRESSIONS veer IMAGES Images color M IMPRESSIONS eer IMAGES Images C IMPRESSIONS eer IMAGES Images TOTAL SHEET CNT COUNTS Prints The indication of the total printing number of sheets 6 3 2 10 Factory Shipping switching This self diagnosis is practiced to switch the PU PRF PCB between the Factory mode and the Shipping mode Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears FACTORY MODE SET
27. 40992 Check The Printer Fuser unit is not correctly installed Printer Top Cover Open Close Cover Cover is open Top Cover Printer Front Cover Open Close Cover Cover is open Front Cover Duplex Cover Open Close Cover Cover is open Duplex 40967 Check The Printer Download mode when download data is received in normal operation Show download data is receiving 44158801TH Rev 3 281 Error Message 30027 Check The Printer 40057 Check The Printer Copy is Unusable Color Copy is Unusable Setting Failed Setup isn t changed Warning Failed to the Updated Set Supported Paper Meaning A network error is occurring Service Calls Color amp Mono copy are unusable Mono copy only Setup isn t changed Failed to the Updated Set Supported Paper Oki Data CONFIDENTIAL Got Un support Value Confirm Printer Setting Confirm Printer Setting Set Letter Paper Set Letter Paper Set A4 Paper Set A4 Paper Paper Empty Paper Empty Menu Map Printing Failed Printing Failed Printer Demo Page Printing Failed Printing Failed MFP Usage Report Printing Failed Consumable Remaining Printing Failed Send Log Report Printing Failed Printer Error Check The Printer Check the Printer Adjust Density Failed Adjust Registration Failed Printer is OFFLINE Check the Printer Check the Prin
28. CN5 CN3 O 11 Low voltage power supply PCB Short circuit plug for CN6 1 To PRN PCB VN POWER connector MS VS To fuser unit I F connector Notes CN6 Connector for switching AC input voltage setting Short circuit plug installed for 120 V system Short circuit plug not installed for 230 V system 44158801TH Rev 3 12 ID unit ID unit For consumables Nd Contacts Toner Low sensor PCB PRZ PCB 13 Transfer belt unit r l Transfer belt unit For consumables a Contacts ID unit Contacts Driver junction PCB PRY PCB Contacts Oki Data CONFIDENTIAL Transfer belt unit 44158801TH Rev 3 315 315
29. CX2033 CX2033Plus MC560 MC560Plus Maintenance Manual 07710C Please refer to the Illustrated Parts Manual for spare part information Oki Data CONFIDENTIAL PREFACE This maintenance manual describes maintenance methods in filed of MC560 CX2033MFP ES 5460MFP targeting service personnel Names of components that require procurement such as printed circuit board are assigned with numbers Example ABCD 3 Printed circuit board The number is assigned to specify type of the component and is not the manufacturing version of the printed circuit board and so on In the body of this manual except the components list numbers are not assigned to components unless otherwise necessary Regarding the methods for handling and operating the device please refer to Instruction Manual Attention Reprinting this document entirely or partially without permission is prohibited Contents of this document are subject to change without notice because of remodeling of the device or modification of descriptions 44158801TH Rev 3 3 Oki Data CONFIDENTIAL CONTENTS 1 GCGONFIGURATION 8 Tal System conNg ratON ais mI 8 t2 MEP COn e NA 10 1 3 Composition of optional items ssrisnsaninas s aa eaa aa 11 p NE eure ERO 12 1 5 Interface specifications eiie iit ite ed rra daa dies eo Eae E ede 18 1 51 Parallel interface specifications
30. Do not place a glass filled with water or the like on the MFP Such action could lead to an electric shock or fire When the MFP cover has been opened do not touch the fuser unit Burns could be suffered Do not throw the toner cartridge or the image drum cartridge into fire Dust explosion could cause burns Do not use a highly combustible spray near the MFP Fire could be caused since the MFP contains a part that gets extremely hot inside In the event that the cover becomes unusually hot emits smoke ill odor or abnormal noise remove the power plug from the power outlet and contact Customer Center Fire could break out If water or any other liquid enters the inside of the MFP remove the power plug from the power outlet and contact Customer Center Fire could break out If a pao not operate or disassemble the MFP in any other manner than the way specified in the manual Failure to observe this warning could result in an electric shock fire or injury 44158801TH Rev 3 38 Oki Data CONFIDENTIAL Do not install the MFP in a location where its vent hole is blocked Do not install the MFP directly on a shaggy carpet or rug Do not install the MFP in a sealed room or other location with poor ventilation or permeabil ity Install the MFP away from a heavy magnetic field or noise source Install the MFP away from a video monitor or TV To move the MFP hold it by both sides of it This MFP which
31. EM 30L Class C Holder Regist L 42071901 Holder Assy Regist R Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts parts having the rotation shafts inserted EM 30L Class C 44158801TH Rev 3 114 Oki Data CONFIDENTIAL 43122601 Fuser Assy Cam Release Lever Release Plate Side R Caulking Fuser Class C Apply HP 300 normal amount to hatched area Gear Fuser Z35 Do not apply grease to the boss Gear Idle Z21 Do not apply grease to the gears W 43070401 Cassette Assy Assemble after applying MOLYKOTE EM 30L to the hatched parts in the illustration below both right and left Frame Separation Assy Fulcrums of rotation and side parts Class C Grease must not seep out to the paper paths 44158801TH Rev 3 115 Oki Data CONFIDENTIAL 043301501 Guide Assy Eject U 43560401 Guide Assy Eject U Guide Eject Upper Apply MOLYKOTE EM 30L in a normal quantity to the gear tooth flanks shaft surfaces and flanges 6 points Grease must not stick to the paper paths EM 30L Class C Shaft Assy Eject FD Apply MOLYKOTE EM 30L in a normal quantity to the bearings 2 points EM 30L Class D Apply MOLYKOTE EM 30L in a normal quantity to the shaft surfaces 6 points Grease must not stick to the paper paths Shaft Assy Eject FU patY part X EM 30L Class A
32. The printer can still print Allows printing about 50 pages of A4 size at 5 density then stops with Waste Toner Full Error again The LCD message indicates that the Waste Toner box is full If a toner empty occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed approx 50 pages A4 density 5 the error occurs again Drum near life Fuser Unit Near Life Order Fuser Fuser unit near life Belt Unit Near Life Order Belt Belt unit near life 44158801TH Rev 3 278 Oki Data CONFIDENTIAL Error Message Meaning K Drum Life Replace K Drum Y Drum Life Replace Y Drum M Drum Life Replace M Drum C Drum Life Replace C Drum Fuser Unit Life Replace Fuser Belt Unit Life Replace Belt If a drum life error occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed 500 pages the error occurs again If a fuser life error occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed 500 pages the error occurs again If a belt life error occurs and a user opens closes the cover or reboots the printer this phenomenon happens When the printer printed 500 pages the error occurs again 10053 Check The Printer Belt Reflex Check error This is not a user level error If it happens change the mode to Shipping mode
33. Two sides Legal 13 13 5 14 letter executive A4 A5 Custom size Within permissible size and weight Min paper size 1st tray 105 x 148mm A6 Models for Japan 100 x 148 Pstcard size 2nd tray 148x 210mm A5 Manual amp auto MPT 100 x 148mm Postcard size Two sides 148 x 210mm A5 Paper thickness 1st tray 2nd tray 64 120gsm 64 176gsm Manual amp auto MPT 64 203gsm OHP sheets available Two sides 64 105gsm 44158801TH Rev 3 13 Category Operator panel LCD Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP 16 characters in 2 line Roman alphabet Japanese kana No paper size indicated LED Color Two Green x1 dark amber x1 Switch Six Status switch sensor Paper out Provided Paper low Not provided Toner low Provided Y M C K Cover open Fuser unit temp Provided Provided Paper size Not provided Stacker full Not provided Communication interface Standard On PCB Hi Speed USB Ethernet Additional Function Not available Input output switch Automatic Emulation Standard PCL PCL5c HP GL PCL XL2 1 SIDM IBM PPR EPSON FX PostScript Clone Emulation switch Bit map Type face Automatic Agfa 1 Line printer Scalable 1 Type face Agfa micro type 86 Scalable 2 Type face Not available
34. Unplug the connectors of the respective PCBs and confirm that there are the following resistances between the pins of the cord side HOP connector of PU PCB PRF PCB Between pin 1 and pin 2 Approx 3 5 Q Between pin 3 and pin 4 Approx 3 5 Q BELTIDUP connector of PU PCB PRF PCB Between pin 1 and pin 2 Approx 6 Q Between pin 3 and pin 4 Approx 6 Q Between pin 5 and pin 6 Approx 3 5 Q Between pin 7 and pin 8 Approx 3 5 Q Replace the feed motor ID motor or belt motor 44158801TH Rev 3 242 5 3 Paper path jam occurs in a path route Confirmation Items Confirmation Tasks 5 3 1 Check of operating state of motors Oki Data CONFIDENTIAL Action at NG Feed motor belt motor ID motor ID up down motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed motor belt motor and ID motor operate normally Make this checking in the presence and absence of a load Replace the PU PCB PRF PCB or replace the feed motor belt motor ID motor or ID up motor or replace the ID unit or belt unit To use a new ID unit or belt unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu driver Feed motor driver belt motor driver ID up motor Unplug the HOP connector of the PU PCB PRF PCB and confirm the following on the connector side Several MQ between pin 1 and FG Several MQ between pin 2 and FG Several MQ
35. 37kg e fthe available power is unstable use a voltage regulator or the like e The maximum power consumption of this MFP is 1200W Ensure that the power source of fers an ample margin in the power capacity NWarning It may expose you to electric shocks or cause a fire Always before connecting or disconnecting the power cord and grounding wire first turn off the power switch The grounding wire should be connected to a grounding terminal Do Not in any event tie it to a water service piping gas piping ground of telephone lines lightning arrester or the like When plugging in or unplugging the power cord be sure to hold the power plug Insert the power plug securely into the power outlet as far as it will go Do not insert or remove the power plug with a wet hand Lay the power cord in a location where it is not likely stepped on and avoid placing anything on the power cord Do not bundle or tie the power cord Do not use a damaged power cord Avoid a starburst connection of cables Do not connect the MFP to the same power outlet shared by other electric appliances Es pecially if the MFP is connected to the same power outlet in conjunction with an air condi tioner copy machine or shredder electric noise may cause false operation of the MFP If it is inevitable to connect them to the same power outlet use a commercial noise filter or noise cut transformer Operate the MFP with the supplied power cord only Do not use an e
36. Discharge static electricity by touching the screw by hand 232 44158801TH Rev 3 Oki Data CONFIDENTIAL 2 Take out the image drum cartridges 4 and place them on a flat table 3 Cover the image drum cartridges thus taken out with a black sheet of paper Note The image drums green tubular parts are extremely vulnerable Use good caution in handling them Do not expose the image drum cartridges to direct sun or intense light over approximately 1500 luxes Even under the room lighting do not leave them exposed for five minutes or longer Top cover Black paper Image drum cartridge 4 Pull out the jammed paper slowly When the leading end of the paper is visible Pull out the paper slowly to the inside of the printer 44158801TH Rev 3 233 Oki Data CONFIDENTIAL When neither the leading end nor the trailing end is visible First slide the jammed paper into the direction of the arrow and then pull it out slowly Fuser unit When the trailing end of the paper is visible While pushing the lever of the fuser unit into the direction of the arrow pull out the jammed paper slowly Fuser unit lever Put the image drum cartridges back in place 5 234 44158801TH Rev 3 Oki Data CONFIDENTIAL JAM RELEASE METHOD Two sided print unit section Optional Codes 370 371 373 1 Open the two sided print unit cover by push
37. Gautons and dos and dOn ts i ceci ice eti ect retta er cert la ra Fa i Vea daa ava ui d 38 Su Unpacking method rte t eek trace etc tee dece E Eb eee dde dv Cn 40 3 8 MEP Installation Instructions nennen nennen 42 3 4 Listing of component units and accessories ssssssseeenn enne 43 3 5 Assembly Procedure tt trae epit nep LER AR Eee eene eE CR Rag ese E cue ERR ee 44 ero MEE iners ES 44 3 5 2 Connection of power cable sssssssssssssseeeee d nnne nennen 53 93 5 9 Installation of optional items ret a d cc Eia 58 3 5 4 Confirmation of recognition of optional items ssssseeeeeenn 63 3 65 Menu Map print eee ctii rne cce nad curte cec voe ai ene ntn ov neve 64 3 7 Connection Method Sussie aneda nineden eene nennen nennen indes EALA DANa nenne 65 3 8 Confirmation of paper used by the user ades 67 4 REPLACEMENT OF PARTS cncccccannsnnnsinninscsenestnnnsscnsncssssrscsenecsnsnnsnnstnenncianineceonsn 68 4 4 Precautions on the replacement of parts ssssssssssssssseeeee enne nnns 68 4 2 Part replacement methods eeesssseseseeeeeseeeee nennen nennen nn nnne nnns 70 LEES e EM 70 4 2 2 Right SIDS COVER aoo ctr rnc E eder ri Lb De Ete ve x din E 71 4 2 3 Detachment methods of the scanner and printer ssesese 72 44158801TH Rev 3 4 Oki Data CONFIDENTIAL E MEE hi T DE 73 42 41 ADF Uni er t etaient BED ate cea eder dne
38. ID unit terminal Ensure visually that the high voltage terminal of the ID unit is properly in contact with the contact ASSY see Figure 8 3 Replace the ID unit or modify the high voltage terminal To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 44158801TH Rev 3 261 Oki Data CONFIDENTIAL 8 5 3 3 Blank Print Fig 8 2 C 3 1 Blank on the whole page Confirmation Items Confirmation Tasks Action at NG 3 1 1 State of toner Remaining quantity of toner Check to see if a sufficient quantity of toner remains in Replace the toner the toner cartridge cartridge State of exposure LED head Check to see if the LED head faces the drum properly in the prescribed position when the cover is closed Also check to see if there is something on the light emitting surface of the LED head that obstructs the light emission Correct the installed position of the LED head Connected state of LED head Check to see if the LED head is properly connected Replace the LED head Drum shaft High voltage terminal Check to see if the drum shaft is so mounted that it properly touches the right and left side plates Replace the ID unit To use a new ID unit on atrial basis use FUSE KEEP MODE of the System Maintenance Menu ID unit terminal Ensure visually that the high voltage terminal of the ID unit is pr
39. Memo The hard disk is segmented into the three partitions of PCL Common and PSE When the MFP is shipped out of the factory or the hard disk is initialized the following sizes are assigned to the partitions PCL Common PSE Turning OFF the MFP power and disconnecting the power cord and MFP cable Note f an expansion memory is installed with the power switched on the MFP may be broken O Fa 44158801TH Rev 3 61 Oki Data CONFIDENTIAL Installing the built in type hard disk 1 Insert part a of the built in type hard disk into hole b of the MFP main body and align the positions of the screw holes 2 Install the two screws 3 Pushin the connector until it snags in there with a click Connector N Hard disk Connecting the power cord and MFP cable to the MFP and turning on the power Executing the Menu Map print and ensuring that the built in type hard disk has been installed prop erly 1 Execute the Menu Map print Conduct the Menu Map print by referring to 3 6 Menu Map print 2 Ensure that the capacity of the built in type hard disk is indicated in HDD Memo The capacity of the hard disk may be different from the example shown below MenuMap Printer Serial Number AE5B057828 Printer Asset Number CU version D1 08 101 17 U02 09 3 0 4n B01 00 L01 00 P PU version 00 00 58 P103 10 LO00 00 18 DU00 00 18 T20 PCL Progr
40. Scalable 3 Type face Agfa micro type 136 Rasterizer Agfa UFST 4 0 PCL Bar code USPS OCR OCR A B Japanese PCL font Not available Japanese PS font Not available Option Removable RAM set HDD 256MB 512MB 2 5 IDE HDD Shipping set up Japan GDI model Others USB IF logo Available Windows logo Available Operation by UPS Operation by UPS outage free power supply is not guaranteed Do not use UPS Life 50 000 scans or 5 years More than 10 000 hours MTBF More than 5 000 hours MTTR Less than 30 min 44158801TH Rev 3 14 Category Life Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP 240 000 scans or more or 5 years Recommended daily scans Up to 1 000 pages a day Recommended Pad Replacement 50 000 scans Recommended Roller Replacement 200 000 scans Copy Resolution Color 600 x 600dpi Mono 600 x 600dpi Copy Speed Color 12cpm A4 Mono 20cpm A4 First Copy Out Time FCOT Duplex Copy ADF Color 23 sec Mono 16 sec FB Color 27 sec Mono 19 sec No Document Flatbed Letter A4 A5 Size ADF Letter A4 A5 Legal 14 Color Adjustment Yes with Network Setup Utility Calibration for color copy No Reductions Enlargement Kanya 25 400 1 Increment Preset Scall ing ODA 25 50
41. See the Maintenance Manual 10976 Check The Printer This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 10975 Check The Printer This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 10050 Check The Printer Registration error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 10054 Check The Printer Sensor calibration error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 10051 Check The Printer Gamma error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 10052 Check The Printer Registration sensor error This is not a user level error If it happens change the mode to Shipping mode See the Maintenance Manual 10944 Check The Printer 10945 Check The Printer 10946 Check The Printer 10947 Check The Printer Adjusting data of LED HEAD is not written in PU FLASH only when VE LED Head without EEPROM is used MP Tray Empty Load Paper in MP Tray Tray1 Empty Load Paper in Tray1 MP tray or tray1 is empty Treated as Warning until printing to the empty tray is des ignated MP Tray Empty is displayed when paper feed from MP tray is attempted but the tray
42. See User s manual Check of printer information Verification of the Mac address and versions of various F Ws of the printer Section 2 4 1 3 3 Menu Map Printing See User s manual Check of mounted CPU memory values Verification of the information of CPU and memory installed on the printer CPU Section 2 4 1 3 4 Menu Map Printing See User s manual Test print Execution of local print function and transmission of specified files Adjustment purpose Verification of individual operation of the printer and transmission of downloaded files Section 2 4 1 4 1 Each local print See System Specification Switch scan test Execution of switch scan test Adjustment purpose Operation check of each sensor Subsect 2 4 1 5 1 Subsect 6 3 2 3 Motor clutch test Execution of motor clutch test Adjustment purpose Operation check of each motor clutch etc Subsect 2 4 1 5 2 Subsect 6 3 2 4 Color registration test Execution of color registration test Subsect 2 4 1 5 3 Subsect 6 3 2 6 Density correction test Execution of density correction test Subsect 2 4 1 5 4 Subsect 6 3 2 7 Automatic density correction control parameter setup Prohibited to use Setup of automatic density setting control parameters Prohibited to use Prohibited to use 44158801TH Rev 3 147 Table 6 2 Maintenance Utility Adjustment Items 3 3
43. again and redownload the data during usual printer operation the downloading is not performed and the error does not occur LOADER VERSION XX XX PU board Flash ROM hash check error Does error reoccur Turn on the printer again Replace the PU board PRF WDT ERROR PU firmware went haywire Does error reoccur Turn on the printer again Replace the PU board PRF COMMUNICATION ERROR An error in a PU CU interface Is the CU assy installed properly Does the printer recover from the error by replacing the TBR TB2 6 board Reinstall the assy properly Replace the TBR TB2 6 board Replace the PU board PRF Note SERVICE CALL Error 168 Error 171 and Error 175 are likely issued when the printer is cool at 0 deg C or lower Therefore if the printer is cool turn on the power again after it has warmed up 44158801TH Rev 3 220 Oki Data CONFIDENTIAL 8 5 2 Preparing for troubleshooting 1 LCD Display Malfunction sssssssssssssseeeeeeneennne enn nennen enin ren nennen nens 228 1 1 Nothing is displayed in LCD ssssssssseeeeeeeeeeneeen nne 228 1 2 The first line is black display in LCD seem 229 1 3 PLEASE WAIT The display changes to COMMUNICATION ERROR if you leave them as they are nennen 230 1 4 An error message related to the operation panel is displayed
44. by releasing two claws D and claw E Co Remove two screws black 8 unplug the connector and disassemble hopping motor Tool No 1 10 Remove two screws silver 0 unplug the connector and disassembleFuser Motor 7 Tool No 1 11 Remove three screws silver 2 unplug the connector and disassemble ID motor 3 Tool No 1 co Note When reassembling low voltage fan confirm the direction e When reassembling low voltage power supply check the setting of the AC input voltage 120 V system Install a short circuit plug to connector CN6 230 V system Do not install a short circuit plug to connector CN6 Replace low voltage power supply 3 and AC inlet assembly 5 together in a pair Parts approved in a pair under Safety Standard they were in a pair qualified to applicable safety standards 44158801TH Rev 3 94 Oki Data CONFIDENTIAL a D Claws E dir NP Short circuit plug for CN6 Low voltage power supply Fuser unit I F connector NS cne Notes CN6 Switching connector for AC input voltage setting Short circuit plug to be equipped for 100 V system Short circuit plug not to be equipped for 230 V system 44158801TH Rev 3 95 Oki Data CONFIDENTIAL 4 2 5 11 Guide Eject Assy Color Register Assy Board PRY 1 Detach the left side cover right side cover rear cover and top cover assembly See S
45. oisi idein seg dett cec ea seva p daz deut 275 8 7 2 6 Noise generated sssssssssssssssseeeeee nennen entente tenens nennt 275 8 7 2 7 LCD does not show message after command sss 275 8 7 2 8 MFP is not connected to the network ssssseeeee em 276 8 7 2 9 MFP cannot send email a nennen nnne 276 8 7 2 10 Error message LCD of scanner sse 277 8 7 2 10 1 Error message during initializing eeeenn 277 8 7 2 10 2 Error message during printing and copying seseesss 278 8 7 2 10 3 Information codes during networking ssseeeeee 283 8 7 2 10 4 Error message during E MalMg siisii 285 8 7 2 10 5 Error message during filing sse 287 9 7 2 10 6 Error message On fax pue a a nee 289 8 8 Scanner Shipment Setting List 290 8 8 1 The outline of Menu SEI ctule oiii ree drei ccena deine ia 290 8 8 2 Scanner operation panel sse nnne nnns 290 98 8 3 Menu Settings ertet ner iier cust iba een epa ecce eaa E eed ER acea o SET er E ae 294 98 8 4 Additional Setting Sissis naian aea etna die e aede Ure pad ng nans 297 8 8 5 Fax Service Mode ete ete eee estie a bei aAa Oaa aeo Ee Eee 298 8 9 How to distinguish a Plus version unit sessseseneenm emnes 299 9 CONNECTION DIAGRAMS assinasiexcrakktkakka tune F7M cadS
46. until the intended item is displayed REG ADJUST TEST REG ADJ EXECUTE 3 Pressing the ENTER key executes the test of the item currently displayed on the panel lt lt REG ADJ RESULT is executed gt gt D Color registration adjustment test is conducted READY light blinking When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK REG ADJ RESULT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 9 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 2 lt lt REG ADJ RESULT is executed gt gt The same as the key operation in the execution of REG ADJ EXECUTE lt lt BLT REFLECT TESTis executed gt gt DA color drift belt reflection test is conducted READY light blinking When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK BLT REFLECT RSLT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item
47. uoneun yuoo 8 urejBeip ynan JOJOW umop dn ql 301 44158801TH Rev 3 Oki Data CONFIDENTIAL Ore p uid pue eg uid uoewjeg Ov z uid pue uid usamjeg JO OW peo Aes puooss Ov 2 y uid pue eg uid uoewjeg Ov 2c uid pue uid uoewjeg OG y uid pue e uid ueeweg OS z uid pue uid ueeweg 10 Otv p uid pue g uid usaemjeg Ot z uid pue uid ueeweg en eA eouelsiseH oneuiauos Wed uoneunBiyuoo g WeIBeIP nop 1010UJ pee 302 44158801TH Rev 3 Oki Data CONFIDENTIAL uedo G GY uid pue p Y uid ueeweg 9 0 Suluoyg 908 0 suluoyg vo L xo1ddy uid pue z uid usemjeg 9 v 0 swyoyg 908 0 SWYOYS 7O xosddy y uid pue z y uid usemjeg 6 0 suuuoxgees oi swyoyoss xoiddy S uid pue p 8 uid usemjeg SUJUO JO SUS Je1 AOS 0 SLUYO L19A S 9 uid pue 8 uid uwsemjeg SUJUO JO SUS J9A8S 0 SLUYO L19A S 9 Y uid pue y uid usameg enjeA eouelsisaH oneuieuos Wed m Ee Jojsiuueuy BWI g o 2 V 10 S1W19U J90 s o Jojsiuueuy Jeddf LL ye SOWJOU iL 9 y ci Jo eou 18 oJ Jedd QA 9 0 L Jayeay JejjoJ 1edd uoneunBiyuoo g webeip noop yun 1 SN4 303 44158801TH Rev 3
48. 07 08 09 211 CFR_RESEND_ERROR 210 V34_CC_RETRAIN_TIMEOUT 212 COMMAND_REPEAT_ERROR1 213 REMOTE_CANNOT_RX_OR_POLL_ER ROR POLL_FAILED_NO_PAPER_IN_ADF POLLING_DISABLED CONFIDENTIAL_POLLING_FAILED CONFIDENTIAL_TX_FAILED CIG_DID_NOT_MATCH CIG_NOT_RECEIVED POLL_PASSWORD_DID_NOT_MATCH PWDP_NOT_RECEIVED ANSWER_NON_V34_MODE_ERROR V34_NOT_SUPPORTED_IN_JM PRI ERROR EOR FAILED TO TRAIN WHEN SENDING TOO MANY PPR ERRORS V34 PPR COUNT ERROR T30 T5 TIME OUT PC CTS TIMEOUT ERROR TX G3 PAGE IMAGE DATA NOT RE ADY ERROR CANNOT RESEND PAGE ERROR CFR SENT NO RESPONSE ERROR DID NOT RECEIVE NEW DIS ERROR RX MEMORY FULL TX JOB LOST TX JOB DELETE RTN ERROR EOR Q ERROR 44158801TH Rev 3 289 Oki Data CONFIDENTIAL 8 8 Scanner Shipment Setting List 8 8 14 The outline of Menu structure Each Function Push Menu Key Information Printer Menu Network Settings Mail Server FAX Setting Report Print Management 8 8 2 Scanner operation panel 2 key is used for standing up of scanner with Fax Service mode ON Menu key to enter the menu Each mode keys Copy ScanTo and Fax Additional Settings key is used to enter the Additional Settings menu for each
49. 2 is displayed in Media Menu MenuMap Printer Serial Number Printer Asset Number CU version D2 10 101 20 U02 11 3 0 6a B01 05 L01 q PU version 10 00 01 PIO3 10 LO00 00 18 T200 00 13 PCL Program version 04 18 04 18 X03 08 P00 36 F00 PS Program version 3015 PSE36 00 0 DUPLEX uninstalled TRAY1 MAE Total Memory Size 256 MB Flash Memory 4 MB F50 HDD uninstalled 3 Confirmation of recognition of duplex unit lt Confirmation of recognition of duplex unit gt Check the contents of the Menu Map Ensure that DUPLEX installed is displayed in the header section MenuMap Printer Serial Number Printer Asset Number CU version D2 10 101 20 U02 11 3 0 6a B01 05 L01 04 PU version 10 00 01 PIO3 10 LO00 00 18 DUO00 00 18 PCL dde version 04 18 04 18 X03 08 P00 36 F00 ion 3015 PSE36 00 02 Flash Melon 4 MB F50 HDD uninstalled 44158801TH Rev 3 63 3 6 Oki Data CONFIDENTIAL Menu Map print This print is intended to ensure that the MFP operates normally 1 2 Load A4 paper in the tray Press the gt Menu switch several times to cause Information Menu to be displayed 3 Press the 4 Press the Set switch The Menu Map print will get under way When Network is displayed and the information will be printed Set switch to cause PRINT MENU MAP EXECUTE to appear Set switch is pressed in 3 above network Or press and hold down for
50. 2 5 44158801TH Rev 3 29 Oki Data CONFIDENTIAL 4 Up down motions of ID units 1 The up down motions of the ID units take place driven by the lift up motor 2 Figure 2 6 shows the motions of the different ID units when the printer is operated for color print As the lift up motor rotates Clockwise turn the lift up link slides to the left causing the ID units to come down as can be seen in Figure 2 6 Namely the printer is readied for color print 3 Figure 2 7 shows the motions of the different ID units when the printer is operated for monochrome print As the lift up motor rotates Counterclockwise turn the lift up link slides to the right causing the ID units to go up except for the K ID unit as can be seen in Figure 2 7 Namely the printer is readied for monochrome print ID Unit Operations During Color Printing C ID Unit M ID Unit Y ID Unit K ID Unit C ID Unit down M ID Unit down Y ID Unit down K ID Unit down C ID Motor CCW Figure 2 6 ID Unit Operations During Monochrome Printing C ID Unit MIDUnit Y ID Unit Dc C ID Unit lift up K ID Unit M ID Unit lift up j Y ID Unit lift up K ID Unit down C ID Motor CW Figure 2 7 44158801TH Rev 3 30 Oki Data CONFIDENTIAL 5 Fuser unit and paper output 1 As illustrated in Figure 2 8 the fuser unit and delivery roller are driven by the DC motor A
51. 2nd Line Function OKIUSER OKIUSER ODA Used to set the destination OEL JPOEM1 Japan OEM APS OEMA Overseas OEM for A4 default JP1 OEML Overseas OEM for Letter default JPOEM1 When the menu is dismissed the OEMA printer is automatically rebooted OEML Default is OEL MAINTENANCE HDD FORMAT EXECUTE Initializes the HDD MENU When this item is executed the menu is dismissed and initialization of the HDD begins Display conditions HDD mounted ADMIN MENU BLOCK DEV MENU and INITIAL LOCK are YES and ADMIN MENU FILE SYS MAINTE and HDD are ENABLE FLASH FORMAT EXECUTE Initializes the Flash ROM When this item is executed the menu is dismissed and formatting of the flash device mounted in the Resident Onboard begins CAUTION NIC F W will be erased See section 8 5 4 MENU RESET EXECUTE Resets the EEPROM contents to the factory defaults After the settings have been changed the printer is automatically rebooted Certain special items are not initialized 44158801TH Rev 3 142 Oki Data CONFIDENTIAL Table 6 1 Maintenance menu indication table 2 3 Category Item 1st Line Value 2nd Line Function CONFIG MENU CODESET This menu is displayed on the printers for all destinations TYPE1 Does not indicate Russian Greek TYPE2 Indicates Russian Greek If TYPE2 is selected RUSSIAN and GREEK appear in the choices of USER MENU SYS CONFIG M
52. 78 98 Fit to page 100 127 200 OEL 25 50 70 98 Fit to page 100 141 200 Copy Feature Copy Mode Speed Text Photo Photo text separation No Morie Remove Background Remove No No Density Con trast 2 1 0 1 2 Number of Copies 1 99 Collate Edge Erase ODA 0 1in OEL 0 25mm Margin shift Left Bottom side ODA 0 1in OEL 0 25mm N up 4 up Banner Copy No 44158801TH Rev 3 154 Category Scanner Type Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP Flatbed Scanning Element image sensor Color CCD light source CCFL Auto Docu ment Feeder ADF Simplex Yes face up 50 sheets Duplex No Warm up Time 90s Resolution Selectable on scanner driver 4800 x 4800dpi Optical 600 x 1200dpi Optical 1200 x 1200dpi Color Depth Input 48bit Output 24bit Scanning Speed Color 10ppm A4 Mono 20ppm A4 Scanning Area Platen 21 59cm x 29 72cm ADF 21 59cm x 35 56cm Document Size Select able on scan ner driver Platen Business Card 4 x 2 5in Photo 5 x 3 5 3 5 x 5 6 x 4 4 x 6in B5 A5 A4 Letter ADF Business Card 4 x 2 5in Photo 5 x 3 5 3 5 x 5 6 x 4 4 x 6in B5 A5 A4 Letter Legal Document thickness Platen 20mm ADF 16 28lb File Format Selectable im
53. Apply MOLYKOTE EM 30L in a normal quantity to the tooth flanks of each gear 3 points EM 30L Class C Apply MOLYKOTE EM 30L in a normal quantity to the post surfaces parts having the shaft inserted EM 30L Class C Grease must not stick to the hatched parts which compose the paper path Detail of part X Detail of part Y 44158801TH Rev 3 116 Oki Data CONFIDENTIAL 2 43070201 Frame Assy Base Apply PM in a small quantity to the hatched part 1 Applying method Wipe the part with a cloth slightly impregnated with PM 2 After applying PM insert and pull out the cassette several times to ensure that no noise is emitted PM Class C Cassette Assy 44158801TH Rev 3 117 Oki Data CONFIDENTIAL 3 1 43070101 Printer Unit Apply MOLYKOTE EM 30L in a normal quantity to the tips of the terminals 4 points sC Plate Ass Side L Applied range of grease 4 points Plate Driver PU Caulking Apply MOLYKOTE EM 30L in a normal quantity to the post EM 30L Class C Apply MOLYKOTE EM 30L in a normal quantity Gear Idle Belt to the gear tooth flanks oe ae EM 30L Class C Apply MOLYKOTE EM 30L r3 in a normal quantity to the end face EM 30L Class C 44158801TH Rev 3 118 Oki Data CONFIDENTIAL 13 2 43070101 Printer Unit Apply MOLYKOTE EM 30L in a normal quantity to the hatched parts EM 30L Class C
54. Authentication Method No No Login Name BLANK BLANK Password BLANK BLANK 44158801TH Rev 3 294 Menu Settings Def Subject BLANK Oki Data CONFIDENTIAL OEL OEL SKU2 BLANK Def From BLANK BLANK Scan Size Limit NoLimit NoLimit Edit Speed Dial Edit Group Dial Delete Speed Dial Delete Group Dial Delete All Append Phone Reports Activity Report Transmission Report Transmission Report Broadcast Report Protocol Dump Report Image in MCF Cancel Fax Jobs Setup Fax Station ID Name BLANK Name BLANK Station 4 BLANK Station 4 BLANK Fit to Page ENABLE ENABLE Detect Dial Tone DISABLE DISABLE Detect Busy Tone ENABLE ENABLE Re dial 1 1 Redial Interval 1min 1min Ring Response 1ring tring Dial Prefix blank blank Manual Receive DISABLE DISABLE DRD Mode DISABLE Pattern1 DRD Pattern Pattern1 Pattern1 ECM mode ENABLE ENABLE Speaker Volume 0 0 Menu Map Printer Demo Page MFP Usage Report Supplies Status Report 44158801TH Rev 3 295 Menu Settings Date Format MM DD YYYY Oki Data CONFIDENTIAL OEL OEL SKU2 DD MM YYYY Date Time C
55. CONFIDENTIAL 1 3 Composition of optional items The following optional items are available for the printer 1 Second tray 2 Duplex Unit DXU C4D 3 Expansion Memory 256 MB 512 MB MEM256E MEM512C For long printing it is recommended to add an expansion memory 4 Hard disk HDD C1B 44158801TH Rev 3 11 1 4 Category Exterior Dimension Specifications Width Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP 500mm Depth 600mm Height 575mm Weight about 37kg Width of print Width of print A4 Engine speed A4 Fast print time A4 Monochrome 32ppm Color Monochrome 20ppm 8sec Color 1isec Warm up time 60sec Low noise mode Unavailable Resolution LED head 600dpi Maximum input resolution 600 x 1200dpi Output resolution True 600 x 1200dpi True 600 x 600dpi Step 4 step 600 x 600dpi Economic mode toner saving by lowering light Core PowerPC750CXr l cash 32KB D cash 32KB Internal L2 256KB Clock Bus width 500MHz 64bit Resident 256MB Option 256 512MB DIMM ROM Program 64MB Power Consumption Power input 110 127VAC Range 99 140VAC 220 240VAC Range 198 264VAC Power saving mode Below 27W Idle Normal operation 110W 490W Peak 1200W Operation Environment t
56. DARK M HIGHLIGHT M MID TONE MDARK Y HIGHLIGHT Y MID TONE Y DARK K HIGHLIGHT K MID TONE KDARK C DARKNESS M DARKNESS Y DARKNESS K DARKNESS AJST REGSTRATION oooooooooooooooc C REG FINE AJST 0 MREGFINE AJST 9 Y REG FINE AJST 0 INK SIMULATION OFF UCR LOW CMY100 DENSITY DISABLE CMYK CONVERSION ON SYS CONFIG MENU POW SAVE TIME 30 MIN PERSONALITY AUTO EMULATION USB PS PROTOCOL RAW NET PS PROTOCOL RAW CLRABLE WARNING ONLINE AUTO CONTINUE OFF MANUAL TIMEOUT 60SEC WAIT TIMEOUT 40 SEC LOW TONER CONTINUE JAM RECOVERY ON ERROR REPORT OFF PCL EMULATION FONT SOURCE RESIDENT FONT NO 10 FONT PITCH 10 00 CPi SYMBOL SET PC 8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF PRINT MARGIN NORMAL TRUE BLACK OFF PEN WIDTH ADJUST ON TRAY ID MP TRAY 4 PPR EMULATION CHARACTER PITCH 10 CPI FONT CONDENSE 12CPl TO 20CPi CHARACTER SET SET 2 SYMBOL SET IBM 437 LETTEROSTYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6LPI WHITE PAGE SKIP OFF CR FUNCTION CR LE FUNCTION LF LINE LENGTH 80 COLUMN FORM LENGTH 41 7 INCH TOF POSITION 0 0 INCH LEFT MARGIN 0 0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME FX EMULATION CHARACTER PITCH 10 CPI CHARACTER SET SET 2 SYMBOL SET 1BM 437 LETTERO STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH LPI 44158801TH Rev 3 64 Oki Data CONFIDENTIAL 3 7 Connection methods lt USB connection gt Preparing a USB cable Note No MFP cable is s
57. It takes a while until the status disappears after you have closed the tray and the lever lifted Error 461 Tray1 Error 462 Ttay2 The paper size displaying form of the custom mode is the same as above As a user pressed ONLINE key the printer could ignore this error at the just printing job LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY SIZE MIS MATCH The size of paper or media type in the tray does not match the print data Load paper in tray It takes a while until the status disappears after you have closed the tray and the lever lifted Error 460 MPTray The paper size displaying form of the custom mode is the same as above A user needs to press ONLINE key after changing the paper DOWNLOAD MESSAGE PROCESSING Varies Varies Indicates that message data to be updated is being processed DOWNLOAD MESSAGE WRITING Varies Varies Indicates that message data to be updated is being written DOWNLOAD MESSAGE SUCCESS Varies Varies Indicates that message data to be updated has been written successfully DOWNLOAD MESSAGE FAILED CODE Varies Varies Indicates that writing of message data to be up loaded has been failed CODE is a decimal value one digit and repre sents the cause of failure in writing 1 Unknown Cause of failure unknown 2 DATA ERROR Hash check error in data reading writing or abnormal FLASH OVERFLOW Downloadi
58. Jam is issued frequently 1 Draw out the paper cassette 2 Wipe the feed rollers large and feed rollers small using a piece of cloth impregnated with water and squeezed hard or the LED lens cleaner Note An LED lens cleaner is enclosed in an optional replacement toner cartridge Feed roller large Feed roller small 3 Wipe the pad of the paper cassette using a piece of cloth impregnated with water and squeezed hard Note Clean the Second Tray optional in the same manner if 392 Paper Jam recurs frequently Clean the feed rollers of the multi purpose tray in the same manner if 390 Check MP Tray is issued frequently 44158801TH Rev 3 198 Oki Data CONFIDENTIAL 7 5 Internal cleaning of printer Cleaning the interior of the printer Depending on the print pattern toner may adhere to the metal shaft located between the fuser unit and the cyan image drum cartridge Execute this cleaning if the metal shaft has an adher ence of toner 1 Turn OFF the power of the printer 2 Open the top cover by pressing the OPEN button A Caution Personal injuries may occur A The fuser unit is extremely hot Do not touch it 3 Take out the image drum cartridges 1 Take out the four image drum cartridges and place them on a flat top table 2 After taking out the image drum cartridges cover them with a black sheet of paper Note T
59. Life error This appears when the cover was opened and closed just after the belt life error occurred Also this occurred instead of the belt life error if the BELT LIFE PRINT CONTINUE setting was ON Notifies the toner is empty This is a warning only Warning COLOR TONER EMPTY This appears when the cover was opened and closed just after the toner empty error occurred Also this occurred instead of the toner empty error if the TONER EMPTY PRINT CONTINUE setting was ON Notifies the toner cartridge is not installed This is a Warning COLOR TONER NOT IN warning only STALLED 44158801TH Rev 3 176 Oki Data CONFIDENTIAL LCD English Attention a means no display in upper line LED Description Level Notifies the life of the drum This is a warning only Warning COLOR DRUM LIFE This appears when the cover was opened and closed just after the drum life error occurred Also this occurred instead of the drum life error if the DRUM LIFE PRINT CONTINUE setting was ON Varies Belt Reflex Check Error Warning BELT REFLEX ERROR PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Density Adjustment Shutter Error 2 Error that does not Warning DENSITY SHUTTER ERROR2 occur at user level Displayed only in Factory Mode
60. Lo Operating state of motors ading problem of consumables Use the self diagnostic mode to check to see if the motors are operating normally Check in the presence and absence of a load If abnormal the motors will emit pup pup Replace the corresponding consumable To use anew consumable ona trial basis use FUSE KEEP MODE of the System Maintenance Menu Installed state of consumables Visually check to see if the consumables are installed in the prescribed positions where their gears are engaged Replace or modify the necessary mechanical part Check of laying of cords Laying of peripheral cords around each cooling FAN Check to see if the peripheral cords of the FAN are laid so poorly that the FAN blades are touching the cords If the cords are laid improperly cluck cluck will be heard Correct the laying of cords Check of installed state of mechanical parts Check the installed state of the sill plates under the CU and PU PCBs Remove the PCBs and check visually the installed state of the sill plates If the sill plates are not hooked in the prescribed positions correct their installation 44158801TH Rev 3 227 Oki Data CONFIDENTIAL 2 3 Abnormal odor Confirmation Items Confirmation Tasks Action at NG 2 3 1 Location of source of foul smell Fuser unit Take out the fuser unit and check for the smell Conduct 2
61. M ID UNIT zxr NAG ES Images C ID UNIT rx NAG ES Images Press the BACK key to terminate the test Status of Item 1 restored Function The number of rotation after a new TONER ID of each color was attached The number is converted into A4 3Page Job FUSER UNIT wee DRINTS Prints The number of sheets after a new FUSER unit was attached TR BELT UNIT REE NAG ES Images The number of sheets after a new BELT unit was attached K TONER FULL kkkkkkk O Yo Y TONER FULL KKKKKKEKO Yo M TONER FULL kkkkkkk O Yo C TONER FULL M WASTE TNR CNT kkkkkkkkO Yo xxx TIMES C WASTE TNR CNT xxx TIMES The number of use of each color TONER The number of disposal TONER count Disposal TONER becomes full in more than 32times K STC MODE CNT xxx TIMES Y STC MODE CNT HRSTIMES M STC MODE CNT xxx TIMES C STC MODE CNT xxx TIMES The printing dot counts of each color TONER cartridge The count is NOT reset by replacing cartridge K REFILL CNT xxx TIMES Y REFILL CNT xxx TIMES M REFILL CNT xxx TIMES C REFILL CNT xxx TIMES The printing dot counts of each color TONER cartridge The countis reset by replacing cartridge K OVER RIDE CNT xxx TIMES Y OVER RIDE CNT xxx TIMES M OVER RIDE CNT xxx TIMES C OVER RIDE CNT xxx TIMES
62. Mac address and Web Page data need to be written to a flash by means of the Maintenance Utility Note Do not execute this initialization in normal condition 44158801TH Rev 3 266 Oki Data CONFIDENTIAL 8 5 5 Network Troubleshooting 1 Cannot print from Utility Confirmation Items Confirmation Tasks Action at NG 1 Check of LINK light Check of LINK light Check to see if the LINK light green is on Check to see if the HUB and the printer are properly linked Check to see if the network cable is properly connected Redo the connection of the network cable Check to see if a straight cable is in use Replace the cable with a straight cable Insert a Network cable to a different HUB port Replace the HUB eck of network information Check to see if network information can be printed correctly Press the Push SW of the NIC card to print the network information Rewrite NIC F W with the utility eck of contents of network information Check the IP address SUB net mask and gateway address Check an IP address Subnet mask Gateway address printed on Network information Set an IP address Subnet mask and Gateway address correctly 4 Check to see if communication c an be held through the network Check to see if a Ping command can be sent from the PC to the printer Check the IP address SUB net mask and gateway address which are printed in
63. Oki Data CONFIDENTIAL 4 2 4 Scanner 4 2 4 1 ADF Unit 4 2 4 1 1 ASS Y STOPPER 1 Slide the ASS Y STOPPER Din the arrow direction and remove it 4 2 4 1 2 ASS Y PAPER SUPPORT 1 Pull the ASS Y PAPER SUPPORT Din the arrow direction and remove it NE y X 27 277 ee yy 44158801TH Rev 3 73 Oki Data CONFIDENTIAL 4 2 4 1 3 ASS Y PAPER TRAY 1 Hold the both sides of the ASS Y PAPER TRAY D tightly While keeping the both sides on a level lift up the ASS Y PAPER TRAY in the arrow direction and remove it Hold here Hold here 4 2 4 1 4 ADF ROLLER 1 Raise the center of the ADF front cover D in the arrow direction and open the ADF front cover T 2 Pinch the clicks on both sides of the ADF roller holder with your fingers While bending the clicks pull down the ADF roller holder 3 Remove the ADF ROLLER with the shaft Metal part Pinch a click on both sides and bend it 44158801TH Rev 3 74 Oki Data CONFIDENTIAL 4 2 4 1 5 ASS Y PAD 1 Raise the center of the ADF front cover D in the arrow direction and open the ADF front cover D 2 Pinch the clicks on both sides of the ASS Y PAD with your fingers While bending the clicks pull up the pad Pinch a click on both sides and bend it 44158801TH Rev 3 75 Oki Data CONFIDENTIAL 4 2 4 1 6 ASS Y HINGE LIGHT HEAVY 1 Remove the screw and remove cove
64. Outlook Express s Remote Assistance e Windows Media Player 4 Windows Messenger T Windows Movie Maker Printe Internet Printing GD ScanSoft PaperPort 10 I Acrobat Distiller 6 0 Select the relevant device icon and click the Scan To Profile Edit icon in the toolbar FP Network OLFOo000 OLFL 1049 61 236 HEE New Device 44158801TH Rev 3 134 Oki Data CONFIDENTIAL 5 Select the data file saved by step of 4 4 2 1 and click Open j server profile pr Select all e mail addresses that you want them imported to the new main board and click OK Look in the operation panel of MC560 to make sure that the data has been imported to the FTP address book 44158801TH Rev 3 135 Oki Data CONFIDENTIAL 5 PANEL SWITCH FUNCTIONS 5 1 Scanner Operator Panel 5 1 1 Layout Menu button Numeric button One touch buttons Address book button Reset button Zoom button EHE AGOISSSNONHOR Power save button Zoom display Display Power lamp Alarm lamp Sleep lamp Stop button E E Color button Copy Scaling selection button OK button Mono button Send Mode button Additional settings button a Cursor button Fax mode button Copy mode button Buck button 5 1 1 1 Buttons 1 Copy Scaling selection button T
65. POP3 server Check your login name and password Fail to connect POP3 server Please check user login name and password TIFF or MTIFF compression fail Please select raw data format or select text mode or re duce resolution Check DNS server s IP Please input the IP of DNS server into DNS server item of network configuration in Admin Fail to get filing server s IP Please make sure the filing servers domain name in Tar get URL is correct and DNS server s IP is correct Failed to search DHCP Server Failed to send DHCP discover packet Please check net work environment If there is no DHCP Server in your network environment Please turn off the setup of DHCP and input Subnet Mask Gateway IP and IP on network configuration in Admin key 44158801TH Rev 3 283 Oki Data CONFIDENTIAL Error Message Meaning Failed to get network Failed to get network setting DHCP Server s IP Sub setup by DHCP net Mask Gateway IP from DHCP Server Please check DHCP Server Failed to get IP from Failed to get IP from DHCP Server Please check DHCP DHCP Server Server Failed to renew IP from There is no response from DHCP Server after sent a re DHCP Server new IP request Please check DHCP Server 44158801TH Rev 3 284 Oki Data CONFIDENTIAL 8 7 2 10 4 Error message during E mailing Error Message Meaning Device internal failure Reboot the scanner Devic
66. SIE drmss i lcm erum C148C149 Ba i e iib Y A RM65 o exo ODo5G148 x EYES a E EEE 9 GO 25 48 rg M64 RMe7 5 CB i RENE z R72 5 RM63 2 C140 38 l d o t 25 oc d En z o 25 gg goio EHB RM62 SO v i oeme Gigs d v Seen SU xq m Belle gizo 2 iW iE d Oe 21 T 2 Ha a Se pe ois 8 ox 8 2 Hz S sx di FLCS1 z 3 bx 8 850 RMell 1 6116 55mwonega EiEHIe L r s zi1C qs 15 4l rms CT i amp 13 RMI9RM33 jor PEE D c8 rime amd amd nisse P z 2 g 3 amp D SITES i E ES z Ss Sitz IE oix eff ipsa ret EBD 3s 5 3 zii 2 iu H THe HES tat D o o 57k o l THI m H t h b j E ILE x E LII amp Love THS FET4 3 FS ot rae a O amp c2 c3 C4 c5 m a fi o IRo3KGNDBG o I PSRVDDBR ggg2g Kee PBGQREQT K Reis cad J SS 22 WS ce ceNee f t E a a Jg fag i lS SN r ERE AN D amp S IE co BEP aa og NOS amp 9888 gg Wero pact px tirrr RE I aa E amp renee 308 44158801TH Rev 3 RM573 RM572 R713 R715 R717 C819 C818 C821 C820 Cres C767 C754 C768 CT 0737 C738 C739 C5 7 CHI CI E E Cue C728 C688 BE C723 C7 cmo cns O09 c731 cris CReb C861 CH CI C800 C7Bi Cu CHR C709 CH cibi cro mM C71 6795 C722 C786 Cras Ct Qu C789 C cr ms em cm i S5 i C786 Eid
67. a see RM h g 8919 i c DO oe oo nnn 1 18 9 S4 d 1929 2829 i i i z629 88 2 1 1 id 8620 88 82852 a089 99 onto M 152 828 60892629 68 0 iT 1 i Er 1919 1210 D 9599 Wo DO QU VPE i 8 g 13 esau d 2 8 R E suosuo 8895 pr 3 965H vid y 585868528 62 9 v49 E M 2 1 eu sio 8 E 12 1 21 f 1180 6895 i n 1999 i eiu 1 180 Z189 0829 S49 i 2 1 185 06 5 8690 1990 E 2599 pog 28 zB 8 4194 16 9 9129 oo 1 1 RS ooRgroo Oo su 1 9189 6949 ZEZ9 5 590 RR EA ana 6194 1 0089 16 0 60 2 E 1 t 660 Books i 0829 29 i o Eisen 1 o S9 s699 o 1 01 5 EET i i gt na 9029 9680 so 9 1 di 9929 era 1 5 8 i 1 8 is hs zou bess 619 zuo 1 S i I 9t one jm 9094 Zou 9629 1929 1 I ggas 1 i 5 I v8 0 1 Boon 1 o Ion de Xx vc9d 69 9 9 2 rere RS eye 25 5 88 383 1 s829 1 EsEE i GS BIS PP E ES ES sou i iis 229 i Q0 mp Un B 5 igen ig MO UE 92H 1 BS 2 58 5 ose 7 1 BB 2 y s4aa les 1 894 149 55 IEEE amp amp i i 4694 ET 2 i liem AEREN EROE ORE SURE EEEREN Iceisyaq T m 3 5 a i osaga 8588 i E55 8 g 7 d f 3 AAAA g 25 5 1 I Bused 8 B1 LLL tl 18 88 8 gi zsged E i 8 8E9d Si essa E G ic 8 MI JT 694 B DaDo 9000 gzs 5 g Eigen B OE i ws E E 1 vogo o o _ S9 A555 Sezssaa Eh 881 Porsguq Gaaa BB I7 esaad 8 3 o i sa 2 8 B EE z zu 1 ye JS i 1980 9980 ZH f a PIENE 1 9 tisz 8599 zg d 1
68. and in the operation Replace the sensor lever with a normal one Check of electrical parts Check the state of sensor signal detection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signal is detected normally Replace the PU PCB PRF PCB front sensor PCB RSF PCB or connection cord Check the output level of the WR sensor Check the following signal through the FSNS connector of the PU PCB PRF PCB Pin 2 WR sensor Confirm that the above signal level varies as the sensor lever is actuated Replace the front sensor PCB RSF PCB Check the power supply of the front sensor PCB RSF PCB Check 5V power with CN connector of a front sensor board RSF PCB 5pin 5V Power 1pin 0VL Replace the connection cord 44158801TH Rev 3 240 Oki Data CONFIDENTIAL 5 2 Paper path jam occurs right after feeding paper Confirmation Items Confirmation Tasks Action at NG Check of state of running route Paper running route on the Remove the ID unit and check to see if there is paper Remove the jammed belt jammed on the running route paper Check of state of mechanical parts Check the sensor lever of Check to see if the sensor lever demonstrates any the WR sensor abnormal shape or motion Replace the sensor lever with a normal one Check of operating state of motors Feed motor belt motor ID Cond
69. between pin 3 and FG Several MQ between pin 4 and FG Unplug the BELTIDUP connector of the PU PCB PRF PCB and confirm the following on the connector side Several MQ between pin 1 and FG Several MQ between pin 2 and FG Several MQ between pin 3 and FG Several MQ between pin 4 and FG Several MQ between pin 5 and FG Several MQ between pin 6 and FG Several MQ between pin 7 and FG Several MQ between pin 8 and FG Replace the PU PCB PRF PCB if the feed motor belt motor or D motor is faulty or replace the motor driver PCB if the belt motor is faulty 44158801TH Rev 3 243 5 4 Paper path jam occurs right after reaching the fuser unit Confirmation Items Confirmation Tasks 5 4 1 Check of operating state of motors Oki Data CONFIDENTIAL Action at NG Fuser motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the fuser motor operates normally Make this checking in the presence and absence of a load Replace the PU PCB PRF PCB Replace the fuser motor Replace the fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Temperature control of rotating roller Heat roller detection temperature Check the detection temperature of the heat rollers in the self diagnostic mode Check to see if an abnormally low or high temperature is detected Replace the fuser unit or replace th
70. call 120 ERROR PU unit FAN motor error 1 Is the FAN in the PU unit working 2 Does the same error occur after replacement of the FAN motor Replace the FAN motor Replace the PU board PRF Replace the PU board PRF Service call 121 Error Service call 122 Error High voltage power supply I F error Low voltage power supply fan error Low voltage power supply temperature error Is cable between PU board and high voltage power unit connected properly Is there no improperly connections Is fan in low voltage power supply unit operating Is fan connector connected properly Connect properly Check improper connections for high voltage Replace high voltage power supply Check connections for connector of fan Replace low voltage power supply Replace fan motor Replace low voltage power supply Service call 123 Error Abnormal environment humidty Not connected humidity sensor Does error reoccur Power OFF ON Replace the operator panel PCB PRP Service call 124 Error Abnormal environment temperature Does error reoccur Power OFF ON Replace the operator panel PCB PRF Service call 126 Error Condensation in the printer was detected Condensation iss likely to occur in printers carried from the outside Turn on the printer again after it is exposed to room temperature for two hours to half a day Does the error reoccur Turn on the p
71. cartridges the toner cartridges that come with the printer at the time of purchase can print approx 1 500 A4 sheets in 5 print density The starter toner cartridges can not be used again once replaced with ordinary toner cartridges Use up the starter toner cartridges first and replace them with ordinary toner cartridges respectively when TONER EMPTY is displayed 44158801TH Rev 3 47 Oki Data CONFIDENTIAL Install the parts of the scanner 1 Attach a paper tray a paper support and a paper stopper Paper Tray 4 Paper Support Paper Stopper 2 Open the ADF unit to release the lock a GN 44158801TH Rev 3 48 Oki Data CONFIDENTIAL Loading paper in the paper cassette 1 Pull out the paper cassette Note Do not peel off the rubber attached to the plate 2 Set the paper stopper securely according to the paper size Paper stopper 4 Load the paper with the print face down Note Place the paper aligned to the forward end of the paper cassette e Load the paper by avoiding to exceed the V mark of the paper guide 300 sheets of 70kg ream weight paper 5 Fasten the paper with the paper guides 6 Put the paper cassette back into the MFP Print face down N inm Indication of remaining amount of paper 44158801TH Rev 3 49 Oki Data CONFIDENTIAL Loading paper in the multi purpose tray 1 Open the multi purpose tray and al
72. connector and disassemble lift up motor Tool No 1 14 Remove screw silver 2 and detach solenoid Q8 Tool No 1 15 Remove the screw silver and three screws black 80 and detach gear Assy HP Tool No 1 16 Remove spring 62 free the claw and remove bush 63 hopping roller shaft 64 and frame hopping 5 17 Disassemble paper end sensor G6 and paper end lever 8 44158801TH Rev 3 101 oki Data CONFIDENTIAL U Install aligninig the two position cut as mark figure Lift up motor Install 17 aligninig the two position o D S J cutas mark figure z f O a Align the motor and connector in position to the arrow View A T RESSESSPNSE SACS NS SAO NS 2 i 4 L Fit position arrow of D Gear Idle Drum Z24 102 and the arrow of Cover PlateR Assy PX734 of each color before assemble 9 fA auus n Assemble 6D 8and PSW3 to 9 and check movement of Lever Solenoid smoothly 44158801TH Rev 3 102 Oki Data CONFIDENTIAL 4 2 5 16 Feed Roller 1 Remove the cassette 2 Release the latch and remove feed roller Latch 44158801TH Rev 3 103 Oki Data CONFIDENTIAL 4 2 5 17 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 1 Remove the eject Assy See Subsection 4 2 5 11 2 Free the two claw
73. copy command to printer or to RJ 45 to send filing command to FTP HTTP server or to send email command to SMTP server or to USB device USB port to PC for scan or receive print command from PC via USB device USB port for print 44158801TH Rev 3 37 Oki Data CONFIDENTIAL 3 INSTALLATION 3 1 Cautions and do s and don ts Do not install the MFP at high temperature or near fire Do not install the MFP in a location where chemical reaction can take place laboratory etc Do not install the MFP in the proximities of inflammable solvents such as alcohol paint thin ner etc Do not install the MFP within reach of small children Do not install the MFP in an unstable location e g on a rickety bench or grade Do not install the MFP in a location laden with moisture or heavy dust or in direct sun Do not install the MFP in an environment with sea wind or corrosive gas Do not install the MFP in a location with heavy vibration In the event that the MFP is inadvertently dropped or its cover is damaged remove the pow er plug from the power outlet and contact Customer Center Such mishap could lead to an electric shock fire or injury Do not connect the power cord MFP cable or grounding wire in any other manner than the way specified in the manual Failure to observe the above could result in fire Do not stick in an object into the vent hole Such action could lead to an electric shock fire or injury
74. down or MENU or MENU is pressed briefly The transition of xxxxxJ is activated with MENU or MENU The item selection screen is restored when BACK is pressed and held down LEVELO BACK 2seconds Engine status indication Heater temperature Environmental temperature amp humidity Setup table Transfer voltage ONLINE 2seconds Transfer OFF voltage Belt temperature Side thermistor Error detail Error code indication etc Indication of each voltage during printing MENU4 ERES MERITI Ad Transfer TR voltage 1 1 MENU Noise detection count indication Toner K error Transfer TR voltage 2 1 monitoring indication Noise detection count indication Toner Y error Charge CH voltage Noise detection count indication Toner M error Supply SB voltage Noise detection count indication Toner C error Development DB voltage Environmental level 1 A color is changed pressing the CANCEL key while it is indicated 44158801TH Rev 3 151 Oki Data CONFIDENTIAL peane MO NMO TANOK INO TON LOVINI APEAIIE no NMOT ISA IMO ION LOVINI APEDIIE nO NMOTB ISA IMO ION LOVINI ApeAIIE Yno NMOTBIS IO ON 1OVINI LINN OFM ApeAIIE MMONMOTENEA IO ION LOVINI LINN SSNs Apese MONMOTENEA I ON 1OVINI LINN 1738 LOVIN SSN 9 10 way Suiy 1OVINI 3Snd sejwered e euyep OWA 0 fox HALNI eui 98S umop pjou pue sseJd e10N 62106829576
75. i RBS i 8 R691 EH R671 692 g Roo iz RRM506 RRM502 RR502 DBF534 RRM507 RRM503 RR503 DBF535 Solder side C670 C669 j 0672 C871 zi en U g OBT 8 ER T cer 1 7 og C639 C3 C638 16 L3 CE dy cew BES C743 cm C762 C763 Oki Data CONFIDENTIAL Barbs B 8 55 ja S5 SS c5 R635 9019 C696 685 coo emu R619 C666 C665 C664 C663 R603 C866 R601 C661 C660 C659 C658 C584 C898 C569 C590 22 Be RS 0575 C655 R511 C878 csse C570 0597 Quos cana
76. if you leave them as they are Confirmation Items Confirmation Tasks 1 3 1 Check of installed state of PCB Oki Data CONFIDENTIAL Action at NG Connected state between Check the engagement between the CUIF connector PU PCB and CU PCB of the PU PCB and the FFC connector of the CU PCB Engagement between PU and CU PCBs Connect the FFC properly Check to see if the option Does the PCB operate after the RAM DIMM or HDD is RAM DIMM HDD is used removed in the CU PCB Check for a skew insertion or incomplete insertion Is the RAM DIMM HDD a genuine part Correct the inserted state of the DIMM Replace the optional item if necessary Execution of upgrading of PU firmware version Upgrading of PU firmware This indication will be produced following upgrading of version the PU firmware version Verify the PU version by conducting Menu Print or using the maintenance function 1 4 An error message related to the operation panel is displayed Confirmation Items Confirmation Tasks 1 4 1 Error messages If the error recurs even after the power is turned on again conduct the checking of 1 3 1 and 1 3 2 Action at NG Error messages Check the details in the Error Message Table Follow the instructions 1 5 RAM CHECK or INITIALIZING are displayed Confirmation Items Confirmation Tasks 1 5 1 Indications on the operator panel freeze Action at NG
77. it to see if the drum surface has any abnor mal toner smudge Replace the LED head Blurred focus or replace the ID unit To test operate a new ID unit use the Fuse Keep Mode of the maintenance menu 44158801TH Rev 3 35 Oki Data CONFIDENTIAL Principle of toner sensor detection Toner LOW is detected by the toner sensor Reflection sensor installed inside the printer The shielding plate is mounted inside the ID and rotates in synchronization with toner agitation Moreover the ID has a shutter fitted The shutter is synchronized with the operation lever of the toner cartridge and the toner sensor can detect that the toner cartridge has been loaded properly Detection may not take place normally and a toner sensor error may be issued if the shield plate or toner sensor is stained with toner or if the ID unit and toner sensor do not remain exactly opposite to each other in their positions Shutter Shield plate Toner Sensor Principle of toner counter After image data is developed to binary data which the printer can print it is counted by an LSI as a number of print dots The amount of toner consumed is calculated from that count value and the remaining amount of toner is thus indicated As opposed to this the toner LOW detec tion by the toner sensor is implemented when the toner amount remaining inside the ID unit physically decreases to below a certain level Principles of ID belt and Fuser counters I
78. juasgqejuesaid 9 a6puyeo 1euo sug QWAMusueq m Sug yAisueq 3109134 a109 H juasaid aded juesaJd Jedeg Ino jedeq 1n0 sus 1x3 iojede u IESUS 43g eouenu3 dwaj ewes Jejsiuueu L dwa zuaiqwiy fejdsiq quasaud Jede no jedeg H pexoolg H jueseJd Jedeq no sadeg H sus uadQ 1e 025 dng sus Jeay dnq juasqe juesaid A eBpueo JUL SuS einueduie Je SIUJJ8U 9 U92 9M0 sug iuDiy 1ueul amp ily o seen ZNI SUS J4 eoueu3 EE URGSSEN A ae eee ek ee eee payjeysul s e pug e uaymM juo eAnajje s uorpoun siu L pejeoipul s ejjesseo 1s JO sniels uedo si 19A09 ueuM pojeorpul SI 7 Z yjeuomnounj noyym juo uomeorpu yjeuonpunj oN reieq Aejdsiq NYOS HOLIMS 9 elder juasaid Jaded 1no 1edeg H euj sus yoeie dng jueseJd jedeq jno jedeg H sus urdng sus pu3 1edeq puz OAD 9S dna 1NJ VH NI dnd bAZIS ALLASVO ZL Q34 J1 dOH ZL jueseJd 1edeq no sadeg H bAZIS ALLASVO LL jueseid jede Sus pu3 Jedeq 1s jno Jaded SP aisi OAD ANd 3d HL juasqe juesad y aBpuyeo suo 2 1 80109 didy NMOQ dN GI poa Ir x o t S zia L Jejsiu9u 1 498 o seus Jejsiuu8u 19 092 1edd 1 1 n39 Nad dN3L WAH d31SIINH3H L LH sug 4 74u w iy oM dHO Y1 934 jddnjeo nmi aN OAD peroojeu1 juasaud Jedeg no sadeg H a s ls5 arlarla tk x lt LNI Sus enesse eouequ3 L Nd 3
79. key press the ONLINE key The set value will be incremented Pressing the CANCEL key decrements it COLOR setup Pressing the ENTER key after selecting ON causes the data indicated below to appear on the panel Print setup for each color Pressing the MENU key or MENU key activates shifting Pressing the ONLINE key or CANCEL key switches between ON and OFF Pressing the BACK key restores the original panel indications COLOR Y ON M ON ON C ON K ON 4 When the ENTER key is depressed while PRINT EXECUTE remains displayed in the lower line of the display section in the operation of Item 2 the test print takes place with the set values specified in Items 2 and 3 Pressing the CANCEL key stops the test print If any of the alarms indicated in the Detail column of the table below is detected when test print is started or during execution it will be indicated on the panel and the test print will be interrupted For details on the errors see Subsection 6 3 2 14 Details of panel indications In the case of a PU test print the comments displayed will be different Panel Display Detail PAPER END The tray is out of paper SELECTED TRAY DUPLEX UNIT IS A duplex unit is not installed NOT INSTALLED SELECTED TRAY IS The selected tray is not NOT INSTALLED installed REMOVE PAPER An internal error of the duplex OUT OF DUPLEX unit occurred Print Patterns Cannot be u
80. light emitted from the LED head is radiated onto the charged surface of the OPC drum The charge of the radiated part of the OPC drum attenuates according to the intensity of the light forming an electrostatic latent image on the OPC drum surface LED head p Charging roller LED head OPC drum Paper OPC drum 3 Development Toner adheres to the electrostatic latent image on the drum surface thereby turning the electrostatic latent image into a toner image 1 The sponge roller allows the toner to stick to the development roller Charging roller Sponge roller OPC drum Development roller 2 The electrostatic latent image on the OPC drum surface is turned into a visible image by the toner 44158801TH Rev 3 23 Oki Data CONFIDENTIAL 4 Transfer A sheet of paper is placed over the OPC drum surface and an electric charge is given to the paper from its back side by the transfer roller When a high voltage is applied to the transfer roller from the power source the charge induced on the transfer roller moves on to the surface of the paper through the contact part between the transfer roller and the paper the toner being attracted to the paper surface from the OPC drum surface OPC drum Transport belt Transfer roller 5 Drum cleaning Unfixed toner remaining on the OPC drum is removed by the drum cleaning blade and collected into the waste toner area of the toner cartridge Waste ton
81. load Fuse Cutout Error Error 150 155 Confirmation Tasks Replace the PU PCB PRF PCB or the ID motor Action at NG FFC interconnecting the PU PCB PRF and the toner sensor PCB PRZ PCB Fuse cut circuit Check for any incomplete insertion or skew insertion of the SSNS connector of the PU PCB PRF and the SSNS connector of the toner sensor PCB PRZ PCB Also check to see if the FFC has any wire breakage of peel off of the covering Redo the connection of the FFC properly Or replace the FFC PU PCB PRF PCB After checking the connections turn on the power again and see if the error is issued again Replace the PU PCB PRF PCB 44158801TH Rev 3 257 Oki Data CONFIDENTIAL 8 5 2 17 Dew Condensation Errors Error 123 17 1 Dew Condensation Confirmation Items Confirmation Tasks Action at NG 17 1 1 Check of connections Connection between PU Check to see if the 13 pin FFC is properly plugged into Correct the insertion PCB PRF PCB and high the HVOLT connector of the PU PCB PRF PCB of the cord properly voltage PCB Also check to see if the 9 pin FFC is properly plugged into the CN connector of the high voltage PCB Search for an imperfect connection or skew insertion FFC interconnecting the Check for a wire breakage with a circuit tester Check Replace the PU PCB PRF PCB and visually for peel off of the covering connector with a
82. motor Duplex print clutch Tray 2 motor To be driven with Cassette 2 removed Tray 2 clutch ID UP DOWN In closed state of TOP FRONT cover LV FAN TEST FUSER FAN TEST 44158801TH Rev 3 158 Oki Data CONFIDENTIAL 6 3 2 5 Test print This self diagnosis is practiced to print test patterns built in PU Other test patterns are stored in the controller This print cannot be used to check the print quality To diagnose abnormal images follow Section 7 1 Activate the self diagnostic mode Level 1 press and hold down the MENU or MENU key until TEST PRINT appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 The lower line of the display section shows the set items that are applicable to the test print only Press and hold down the MENU or MENU key until the corresponding item appears and press the ENTER key The MENU key increments a test item while the MENU key decrements a test item If the set values of the items are not necessary Default settings go on to Item 5 3 When the ENTER key is depressed after holding down the MENU or MENU key in Item 2 above a set item is displayed in the upper line of the display section and a set value in the lower line Pressing the MENU key increments the set value and pressing the MENU key decrements it the set value fi
83. neg deans Ere de a aa aE 250 6 1 Paper exit jam occurs right after turning on the power sesssesssss 250 6 2 Paper exit jam occurs right after feeding paper ssssssssss 251 6 3 Paper exit jam occurs in a path route sssemmmRe 251 7 Duplex Print Jam Error 370 371 372 373 383 sssssssssssseeeeeeeennnes 252 7 1 Duplex print jam occurs right after turning on the power ssssssss 252 7 2 Duplex print jam occurs in the Duplex entry seesee 252 7 3 Duplex print jam occurs in reverse of the paper sssseseseeeee 253 7 4 Duplex print jam occurs in the Duplex input sssee 253 7 5 Paper is not fed to a Resist roller from Duplex section ssesssssse 253 8 Paper Size Error Error 400 1 teet teen rente nnn ead e tun ue rn ee nt denne 254 8 1 Paper jam occurs when the end of paper is near IN1 sensor 254 9 ID Unit Up Down Error Service Call 140 143 sss 255 9 1 An error occurs in the operation of ID Unit Up ssseeeeee 255 9 2 An error occurs in the operation of ID Unit Down esssessee 255 10 Fuser Unit Error Error 170 177 nennen ener nsns 256 10 1 An error occurs right after turning on the power ssessssseeeeeen 256 10 2 An error occur
84. opening closing of the shutter or for other reasons However even if an error is issued it is not indicated on the operator panel Therefore forcible density correction will have to be performed in the self diagnostic mode Subsection 5 3 2 7 to check the error indication Density sensor Belt waste toner box Belt motor Belt cleaning blade Density sensor Density correction pattern 44158801TH Rev 3 34 Oki Data CONFIDENTIAL Error checking methods and remedial methods The density correction test function among the other self diagnostic functions is employed to check errors Subsection 5 3 2 7 Remedial methods against different errors CALIBRATION ERR DENS SENSOR ERR Check 1 If the above indication appears check the connected state of the sensor cable If the connected state is found abnormal restore it to the normal state Check 2 Check to see whether the sensor surface is stained with toner paper dust or any other foreign matter If it is found stained wipe it clean DENS SHUTTER ERR Check 3 Check to see whether the sensor shutter opens and closes normally by the MOTOR amp CLUTCH TEST of the self diagnostic function If the shutter oper ates imperfectly replace the shutter unit DENS ID ERR Check 4 Take out the ID unit and examine
85. oper ates imperfectly replace the shutter unit BELT REFLX ERR Check 4 If this indication appears check the cleaned state of the toner remaining on the belt surface in addition to making the above checks 1 2 and 3 Take out the belt unit turn the drive gear located on the left rear side and ensure that the belt surface has been cleaned thoroughly If cleaning is not achieved perfectly and there still remains toner on the belt surface after the drive gear has been turned replace the belt unit Y or M or C LEFT Y or M or C RIGHT Y or M or C HORIZONTAL Check 5 If the above indication appears check to see whether the toner is running short based on an NG issuing color Replace the toner cartridge as needed 44158801TH Rev 3 33 Oki Data CONFIDENTIAL Outline of density correction method The density correction is implemented reading the correction pattern that is printed on the belt with the sensor located inside the sensor shutter under the belt unit Automatic start timing of density correction fthe environment at power on is greatly different from the one in which previous print was executed e If at least one or more of the four ID count values are close to those of a new product at power on When the ID count value exceeds 500 counts since previous execution A correction error may be issued due to an inadequate toner amount of the pattern gener ated a sensor stained with toner deficient
86. practiced to Enable Disable the error detections of the different types of sensors The error detections can be disabled or enabled temporarily for troubleshooting purposes However this function should be exercised with utmost care since it is able to set some items that require specialized knowledge in the field of operation of the engine After the function has been used the set values must always be reset to the defaults 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears SENSOR SETTING 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU until the intended item See the table below is displayed TONER SENSOR ENABLE 3 Pressing the ENTER key allows to select the set value in the lower line of the display section Pressing the MENU key increments the set value Pressing the MENU key decrements the set value 4 Pressing and holding down 3 sec the ENTER key while the value you want to set remains displayed registers that value on the EEPROM Then the status of Item 2 will be restored 5 Repeat Items 2 to 4 as needed 44158801TH Rev 3 169 Oki Data CONFIDENTIAL 6 Press the BACK key except for the status of Item 4 to terminate the setup Status of Item 1 restored Indication TONER SENSOR Set Val
87. put voltage failure Power unit Output voltage 24v check Replace the power unit PCB failure Main control PCB Tester check 24V GND Remove the cause or replace the PCB LCD module main board connection failure LCD module main board 8 7 2 2 Printer does not react Cause Printer cable failure Printer link failure Relevant Unit Printer cable Main PCB Visual check Plug the connector and secure it firmly Table 8 7 2 Check Method Maintenance Method Visual check Secure printer cable firmly or replace the printer cable Visual check Replace the PCB Printer paper jam Visual check Remove paper Printer paper empty Visual check Insert paper Printer problem Visual check See printer manual Printer busy 8 7 2 3 Scanning is not performed Scanner cable fail ure Relevant Unit Scanner cable Visual check Wait till printer ready Table 8 7 3 Check Method Maintenance Method Visual check Attach the scanner cable Scanner link failure Main PCB Scan Module Visual check Replace the PCB Replace the Scan Module Scanner no power PU PCB Tester check Replace the PCB or Replace the F6 PU PCB 44158801TH Rev 3 274 8 7 2 4 Printer does not print Printer select wrong Paper size incor rect Relevant Unit Printer Paper tray Table 8 7 4 Check Method Visual check Vis
88. ra uan 73 4 2 44 1 ABS Y STIOPPEDBS ioter cn rette Deren teen dete ca ce pun e Ed nd 73 4 2 4 1 2 ASS Y PAPER SUPPORT Drnisin ainan aai dadadada niae 73 424 9 ASS Y PAPER TRAY sicersius iatedcusstad lies totes esp eek etii egeo e pied nude 74 4 2 44 4 ADF ROLLE Rise 1 1 riri terreni tede pe ieu Naaa SER dana 74 42 41 5 ASSY PAD cerae ted ecce te tete bant eurn ecd ae t aeaa aet 75 4 2 4 1 6 ASSY HINGE LIGHT HEAVY ssssssseeeeeneeeee enne nnn nnns 76 4241 7 ADF LCEVER RELEASE eine ect etre endi cae end uade 77 4 2 4 1 8 ASS Y ADF DOCUMENT with Hinge ene 78 4 2 4 2 Flatbed Unitaire LRL ean a De DERE SIR PERRO 79 4 2 4 21 ASS Y CONTROL PANEL esee nennen nnne nnne nnns 79 4 2 4 2 2 ASS Y MAIN BOARD ASS Y STAND L R seeen 80 4 24 2 3 ASSY FEATBED UND T siii reta ten en Eoi kt eese E E RE ea tae 83 Leo PINO erence eee eee terest tie ee eee beide ite reer ere toe eese eco t en docs 84 42 5 ACCT OP NAY Lie rte et eie rete me bd beste un Eee ree sean 84 425 2 ROAR COVO ai eee aot oett vet ee e get teuded duri does 85 42 5 3 LED Assy LED ASsy Spring S asiani Mb esanv aun Lc ice Ene Ene pee cate cen tern 86 4 2 5 4 Control PGB ce iita erii tre ie edili Ee cct sarete aia ede es esa dead 87 4 2 5 5 Printengine controller POB em d i c End ee qe ER RE e 24008 88 4 2 5 6 Top cover assembly ssssssssssssssseeeeeeee senten enne nnn entend nnns intense 90 4 2 5 TOP C
89. sector is valid to start from FILE SYS MAINTE2 CHK ALL SECTORS of Admin Menu nnn Percentage of checked capacity PROGRAM UPDATE MODE Displays that a printer is a special mode to conduct Initializing the update of the program Controller firmware This mode starts by turning on power with pressing Online switch WAIT A MOMENT Displays that a program data to update is being Initializing DATA RECEIVE received WAIT A MOMENT Displays that a program data to update has been Initializing DATA RECEIVED OK received CHECK DATA Displays that an error takes place while a program Initializing REC DATA ERROR lt DLCODE gt data to update is being received DLCODE 1 Size Error 2 Check SUM Error 3 Printer Model No Error 4 Module I F Version Error 5 FAT Version Error WAIT A MOMENT Displays that a program data to update is being Initializing DATA WRITING written POWER OFF ON Displays that a program data to update has been Initializing DATA WRITTEN OK written CHECK DATA Displays that an error takes place while a program Initializing DATA WRITE ERROR lt DL data to update is being written CODE gt DLCODE 1 Memory alloc Error 2 Download File Error 3 Device Free space acquirement Error 4 Device Free area Shortage Error 5 File Write Error 6 CU F W Mismatch Error PU FLASH ERROR It is shown that PU firmware has booted in Loader Initializing mode It displays when PU firmware returns 0
90. tau UYkRdA AR gara cce M aiani aiaa 300 91 Gheckofresist nce values pem reete rhet n o x Rocca er exu ER uS RE 300 9 2 Component layoLlt ieu ener ecrire to rare b saa eon Ape dine vedere dita RE re dena bn niea Rae 304 44158801TH Rev 3 T Oki Data CONFIDENTIAL COMIN CORO ONIN Figure 1 1 1 represents the system configuration of the printer System configuration CONFIGURATION MC560 CX2033MFP ES5460MFP Printer Connection diagram 1 1 1 Joop Ue4 ND 4 jeuueos Jojoeuuo 1euueog jo3u05 fet pug ALN p1eog jo43u05 xejdng CALA p1eog yun Ajddns j6Mog 40 99UU0D Aes puz JoJOaUUOD xeidng uondo Ta 4 1 sojuo quag JoJo J6SnJ Josuss 1X3 F 0r2 JOJO Ugy 1 SN4 MS uedQ 13409 8 9 eS Az TI ec piousjos Buiddoy ce E E eL eL n9 nd Josueg pue Jedeq 9 ca l Hg p4eog Jjud pIeog SER ve Lr 40Susg ZNI 2 S r5 S m 10sues INI E ii r1 0sues uM 10sueg 10044 vc 8 6 OZ l S OL v a 4SH pie0g 1010 dr uri 29 LES OL
91. the OPEN button and open the top cover 44158801TH Rev 3 44 Oki Data CONFIDENTIAL 7 Hold down the fuser unit lever blue in the direction of the arrow and remove the stopper release orange Fuser unit lever blue topper release orange Note The stopper release is necessary for printer transport It should be kept 44158801TH Rev 3 45 Oki Data CONFIDENTIAL Install the image drum cartridges 1 Gently take out four image drum cartridges with starter toner cartridges installed Note Do not move the blue levers of the starter toner cartridges e Handle the image drum cartridges the green cylinder part of them with enough care because they are damaged very easily Do not expose the image drum cartridges to direct sunlight or strong light approx 1500 lux or above Even under room light do not leave them exposed for five minutes or longer 2 Remove the tape that is fixing the protective sheet D and pull out the sheet in the direction of the arrow Protective sheet D Protective sheet D 3 Pull out the protective sheet in the direction of the arrow Protective sheet 2 44158801TH Rev 3 46 Oki Data CONFIDENTIAL 4 Check the color of the label on each toner cartridge against the label on each image drum cartridge 5 Gently set four image drum cartridges back into the printer Image drum cartridge 6 Note The starter toner
92. the high voltage PCB normal FFC 17 1 2 Environmental condition Heavy variation of Check to see if the environmental condition has changed Switch on the environmental condition from a low temperature condition to a high temperature printer again after condition in a short time acclimatizing it to the For example the printer was moved from storage ina new environmental cold region to an office environment temperature for one hour or so Before turning on the power touch the sheet metal of the controller panel on the back and internal sheet metals in order to see how the casing of the printer is warming up Turn on the power again when much difference from the room temperature is no longer perceived 44158801TH Rev 3 258 Oki Data CONFIDENTIAL 8 5 3 Image Problem Troubleshooting 1 Color is totally pale Fig 8 2 A ececececceceeeeeeeeeeeeeeaeeeeeeeeesaeeeseeeeeseaeeeesaaeeseeeeeeenaeeseenes 262 aoPEeDNIcIcp EE 262 2 Background is dirty Fig 8 2 B ssssssssseeeenene eene nennen nnns 263 2 1 Background is dirty partly mm 263 2 2 Background is dirty totally 263 3 Blank Print Fig 8 2 C i e ane ee ee Le 264 8 1 Blank on the whole page eseeseeeesesseeeeeseeeeeeneen O nnn 264 4 Vertical lines are printed eiiis uis neesezes te ebesuvescaeeeversneeeeevesneeeenevennie 265 4 1 Thin vertical lines with color See Fig 8 2 D
93. to see if the sensor signal is detected normally Replace the PU PCB PRF PCB front sensor PCB RSF PCB or the connection cord Check the output levels of inlet sensors 1 and 2 of the PU PCB PRF PCB Pin 4 Inlet sensor 1 Pin 3 Inlet sensor 2 Confirm that the above signal levels vary as the sensor levers are actuated Check the following signals through the FSNS connector Replace the front sensor PCB RSF PCB Check the power supply of the front sensor PCB RSF PCB Check the 5 V power through the CN connector of the front sensor PCB RSF PCB Pin 5 5V power Confirmation Items Paper running route in front unit Pin 1 OVL 3 2 Paper feed jam occurs right after paper feeding starts 1st Tray Confirmation Tasks te Check to see if there is paper jammed on the running route Replace the connection cord Action at NG Remove the jammed paper Check of state of mechanica parts Check the sensor levers of inlet sensors 1 and 2 Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one Check of operating state of motors Feed motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed motor operates normally Replace the PU PCB PRF PCB or feed motor Feed motor driver Unplug the HOP connector of the PU PCB PRF PCB and co
94. update scanner firmware one is by using an OKI network setup tool and the other is by running a scanner in loader mode The followings are the steps to update Updating with the OKI MFP Network Setup Tool D Directly connect a PC and the scanner with a network crossing cable tis unnecessary to connect them with a network crossing cable if they are already connected to the network in the LAN environment Enter the same subnet address of the IP address for the PC and the scanner Example IP address of the scanner 192 168 0 150 IP address of the PC 192 168 0 1 3 Install an OKI network setup tool on a PC Run the OKI network setup tool 5 Double click the New Device icon 2 OKIMFP Netw Eile View T amp x umm D Enter the IP address of the scanner and click the OK button Example when the IP address is 192 168 0 150 New Device Please Enter an IP Address Wy 44158801TH Rev 3 188 Oki Data CONFIDENTIAL D An icon of MC560 is added After the Firmware File Selection window appears proceed to the folder where firmware files spf are stored and select the relevant firmware file spf Click Open to start updating Select a firmware file a w nra E 3 MC560 Firmware m ae Note Do not turn off the power during update 44158801TH Rev 3 189 Oki Data CONFIDENTIAL W Wh
95. v 1010 119g 5 ed IQ G 1019 94 Buiddoy fey qiu B Audd PJeog oz Tj IN TT pyeog G v v 6 9 8 4 ta k 7 j wosues uonensiboy HA ace d 2uHd p1eog i 0 Pd Pd Pq Pdi Ajsueg 4OSUdS wo0 10u0 Zud pIeog Kjddng 19 Mog jOd pieog 10 suueu n eBeyoA yoy JOSUaS dawn ieuededo c Josues 1ueuiuoJiu3 dHd p1eog 8 Figure 1 1 1 44158801TH Rev 3 Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP Scanner Connection Diagram Figure 1 1 2 represents the system configuration of the scanner Printer I F Printer Connector USB 5 Pin Power 4 Pin Motor FAX 4 Pin LINE Boara xi Scanner Main board ADF Board TEL 6 Pin Paper sensor CCD 20 Pin Motor 18 Pin Scanner CCD board Cable C FFC Inverter Home Circuit sensor Figure 1 1 2 Scanner Pin num NonPlus 34 Pin Plus 40 Pin 44158801TH Rev 3 9 Oki Data CONFIDENTIAL 1 2 MFP configuration The internal part of the MC560 CX2033MFP ES5460MFP is composed of the following sections e Electrophotographic processing section Paper paths e Control sections CU sect PU sect Operator panel e Power supply sections High voltage sect low voltage sect Figure 1 2 represents the configuration of the printer Figure 1 2 44158801TH Rev 3 10 Oki Data
96. weighs Approx 37kg should be lifted up by two or more persons When the MFP has the power switched on or is printing do not come close to the paper de livery section Such action could lead to injury When the precautionary notes concerning the installation and operation are explained the user should be referred to the precautionary notes given in the User s Manual Especially give thorough explanation on the power cord and grounding wire 44158801TH Rev 3 39 3 2 Unpacking method Oki Data CONFIDENTIAL Z4 Warning Personal injuries may occur AN Make sure to lift up this MFP by two or more persons since it weighs Approx 37kg Remove the four handles from the sides of the box as illustrated below and lift up the corrugated fiberboard box 44158801TH Rev 3 40 Oki Data CONFIDENTIAL Moving MFP Note Do not hold the scanner unit to carry 44158801TH Rev 3 41 Oki Data CONFIDENTIAL 3 3 MEP Installation Instructions e Install the MFP in a location where the following temperature and humidity are met Ambient temperature 10 32 C Ambient humidity 20 80 RH Relative humidity Max wet bulb temperature 25 C e Use caution to avoid dew condensation e f the MFP is installed in a location with ambient relative humidity below 30 use a humidi fier or antistatic mat Installation space e Place the MFP on a flat desk large enough to ac
97. 0 00 00 as a response of Leisus command VERSIONR 01 H version of PU firmware main part program which CU firmware transmits at the time of initialization If initialization is completed it will change to the status of Priority 251 This status may occur also in a user environment When it occurs the maintenance by a maintenance member is required equivalent to S C COMMUNICATION ERROR Displays that communication to PU firmware failed Initializing This status may occur also in a user environment When it occurs the maintenance by a maintenance member is required equivalent to S C 44158801TH Rev 3 172 LCD English means no display in upper line STATUS MODE Attention LED Oki Data CONFIDENTIAL Description Level Displays that normal Online mode starts Data Job from an external portion is processed even though an error takes place after Online ready state once this mode starts Displays Error or Warning on a panel If a power supply is turned on pressing a lt Enter gt lt Back gt lt Down gt switch it will enter into this mode This function is secret to users Therefore this status does not occur in a user environment Initializing ONLINE On Shows on line status Normal OFFLINE Off Shows off line status Ready LED in off line is always assumed to be Off Normal FILE ACCESSING Varies The status showing FILE SYSTEM
98. 1 Oki Data CONFIDENTIAL 6 43081301 Roller Assy ldle FD Grease applying method Before assembling to CD apply MOLYKOTE EM 30L in a very small quantity Class S to the sliding parts hatched parts between Mand AR L Range in which grease must not stick 44158801TH Rev 3 122 Oki Data CONFIDENTIAL D 43301601 Roller Assy BIAS FU C Grease applying method ALLS Range in which grease must not stick Before assembling to apply MOLYKOTE EM 30L in a very small quantity Class S to the sliding parts hatched parts of 44158801TH Rev 3 123 Oki Data CONFIDENTIAL 43585301PA Cover Assy Top Grease prohibition to post Holder Post N Apply a normal amount of MOLYKOTE EM 30L to post hatching portions ClassA 44158801TH Rev 3 124 Oki Data CONFIDENTIAL 9 43613901PA Stay Guide R Assy 735MFP Apply a normal amount Apply a normal amount of MOLYKOTE EM 30L of MOLYKOTE EM 30L to post to hatching portions Class B Class B Apply a normal amount of MOLYKOTE EM 30L to post Class A 20 43613801PA Stay Guide L Assy 735MFP Apply a normal amount Apply a normal amount of MOLYKOTE EM 30L to post Class B Apply a normal amount of MOLYKOTE EM 30L to hatching portions Class B
99. 1 125 Display Priority is 39 VERIFYING JOB Indicates that the integrity of print data for encrypted authentication is being verified for corruption and tampering Normal CANCELING JOB Indicates that job cancellation has been instructed and data is being ignored until the job completion Normal CANCELING JOB JAM Indicates if JAM occurs when Jam Recover is OFF that job cancellation has been instructed and data is being ignored until the job completion Normal 44158801TH Rev 3 173 Oki Data CONFIDENTIAL LCD English Attention xu means no display in upper line LED Description Level CANCELING JOB Indicates a job being cancelled due to no print permit USER DENIED Related to JobAccount 1 A job received from a user who is denied printing 2 A color job received from a user who is denied color printing CANCELING JOB Indicates that a job is being cancelled because the BUFFER FULL printer area where the logs are stored has been used up and also Cancel job is specified as an operation at the time of Log Full Related to JobAccount Varies Warming up Normal DJUSTING TEMP In this case Leisus I F STSENG bit 0 should be 0 Varies Indicates that printing has been suspended for a while Normal OPTIMIZING TEMP due to high temperature of the drum or the printer is in a wait state to cope with heat at the time of sw
100. 2 PC Fax X2 DRD NonPlus No Plus Yes X2 44158801TH Rev 3 17 1 5 Interface specifications 1 5 1 Parallel interface specifications N A 1 5 2 USB interface specifications 1 5 2 1 Outline of USB interface 1 Basic specifications USB Hi Speed USB supported 2 Transmission mode Full speed Max 12Mbps 0 25 High speed Max 480Mbps 0 05 3 Power control Self power device 1 5 2 2 USB interface connectors and cables 1 Connector Printer side B receptacle Female Upstream port Connector pin assignment Cable side B plug Male 2 Cables Oki Data CONFIDENTIAL Cable length Specification USB2 0 type cables five meters long or shorter Cables two meters long or shorter are recommended Shielded cable lines shall be used 1 5 2 3 USB interface signals D Signal name Function Vbus Power supply 5V D For data transfer D For data transfer GND Signal ground Shield 44158801TH Rev 3 18 Oki Data CONFIDENTIAL 1 5 8 Network interface specifications 1 5 3 1 Outline of network interface 1 5 3 1 1 Basic specifications of network interface Protocol family Network protocol Application TCP IP TCP ARP UDP LPR RAW FTP Telenet SNMPv1 DHCP BOOTP DNS UPnP SNTP 1 5 3 1 2 Basic specifications of network interface Protocol family Network pro
101. 21 rejawrezed v oujop or fox parea 6829 Sv EZ 10 U HLN eu oes UMOP ploy pue seid e1oN pour yom ALOE Sere raquind Jenas Fepeoy GF 40 vorieopur EPEE pour yom fuomes IGON AHOLOV wOuus isnray 53d COW AHOLOV 1NOSISSHS VIOL HOSN3S NMOQ df S jo sway swa Bues IQON AHOLOV 111 sNossaudwro XOHI LINN AI SNOISSSH ANI 93H LIND 1138 9 LOVIN ISN SNOISS3HdWIA HOSN3S H3NOI S 3GONW AYOLOVS SNOISS3HdIX viva av3H a77 SNILL3S HOSN3S 13s 3GOW Au o10v4 3 SniviS H31NIBd TN Tn Jo sway iso 156 Ajajjooyeu 1ed UONOSIOO WD 10100 Jo SUISIT UOTEOIpU TXT raw ann i oravswi a rag ea ravi po AT orowan 1B oravsws H GLS BSLV ex wrav sil H dIS 380438 Dx w rav Nl 9 SN3d HA W rav Nil W SN3d HA W rav awiJ ASNI DA Ww rav ants SNAG FrA w rav ANI 4I OW ux ATAV ANI v0 O WLTSG TX Arav avid se 10 0 VET3G HA Aray ANIH LOW VET3Q BA A ray SN 70 WL DAI A ray 3NI 10 WWE DAI Aray 3NI 4720 AVI Ix o rav 3suo 90 XVETSG uA o rav 3SuO 10 X VEISG TA o rav asub 720 W VAA IX w rav asuo uA W rav asu 1N9 3014 4340 9 DA w rav 3su5 INO 301d YAO W ANIVA SNaa saa xT Arav asyo INO 3diH H3AO A O SNAG TVNI uA A rav 3suo INO 3diH H3AO X W SN3G TWNId TAI Ary 3suo passaid si fex 130NvO eur 1NO TSE O X SN3G IWNH xw19ravoau eum sdois jo1oui ou jojo eui jo 1NO TIS W XFSNaa NI xu Wray
102. 230 1 5 RAM CHECK or INITIALIZING are displayed see 230 2 Irregular Operation of the device after turning on the power eesssssss 231 2 T NO ODOFallOn siess re tee t nce t ede n nex dt tuc RE tae 231 2 2 Abnormal Sound a retreat tege tg E ong 232 2 3 Abnormal 0000 5 t tarte note adt tud t te Rd v te Pe n 233 2 4 Slow Starting TIME courier repe gr ta ee es adr dox n read aate c d 233 3 Paper Feed Jam Error 391 15t Tray eiit E tte tenes 241 3 1 Paper feed jam occurs right after turning on the power 1st Tray 241 3 2 Paper feed jam occurs right after paper feeding starts 1st Tray 241 4 Paper Feed Jam Error 390 Multi purpose Tray smm 243 4 1 Paper feed jam occurs right after turning on the power Multi purpose Tray 243 4 2 Paper feed jam occurs right after paper feeding starts Multi purpose Tray 244 5 Paper Path JamtError 38 1 eb rte ae n Con eei Rr d e AE a Eaa 245 5 1 Paper path jam occurs right after turning on the power seesssssss 245 5 2 Paper path jam occurs right after feeding paper ssssssseesssss 246 5 3 Paper path jam occurs in a path route sss 248 5 4 Paper path jam occurs right after reaching the fuser unit suesssuse 249 6 Paper ExibdJam iEtror 382 oerte tbe Nen
103. 3 9 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 3 44158801TH Rev 3 164 Oki Data CONFIDENTIAL lt lt BLT REFLECT RSLT is executed gt gt The same as the key operation of Item in the execution of BLT REFLECT TEST 4 Repeat Items 2 and 3 as needed 5 Press the BACK key to terminate the test Status of Item 1 restored Color registration adjustment test items Display Function REG ADJ EXECUTE Execution of Color registration adjustment REG ADJ RESULT Viewing of the Color registration adjustment result BLT REFLECT TEST Execution of the judgment of good or bad Color registration adjustment belt reflectivity BLT REFLECT RSLT Viewing of the result of judgment of good or bad Color registration adjustmentbelt reflectivity 6 3 2 7 Print density adjustment test This self diagnosis is practiced to conduct testing on the Print density adjustment function of the printer and to view the execution result This test is executed also to judge whether the Print density adjustment mechanism is normal or abnormal 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears DENS ADJ TEST 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU key until the intended it
104. 3 2 Low voltage power supply Take out the lower voltage power supply unit and check Replace the low unit for the smell voltage power supply unit Check of state of Fuser unit Life count of fuser unit Check the life count of the fuser unit in the self diagnostic If the unit is like new mode it necessarily emits some foul smell Check for foreign matter in Check for any foreign matter trapped in the fuser unit Remove the foreign fuser unit such as a paper chip matter 2 4 Slow starting time Confirmation Items Confirmation Tasks Action at NG 2 4 1 Check of fuser unit Halogen lamp Check the wattage of the halogen lamp installed in the Replace the lamp fuser unit with one having the specified voltage and wattage Check of optional parts Expansion memory HDD Redo the installation of the optional parts expansion Replace the optional memory and HDD and check their operation items 44158801TH Rev 3 228 Oki Data CONFIDENTIAL 3 Error number and jam location at paper jam Error No Reference Corresponding Sensor Jam Release Method Duplex reversal DUP IN DUP R Jam release method Duplex input DUP F DUP R Jam release method 3 Feed error at Duplex IN1 Jam release method Multi feed in Duplex Unit DUP B Jam release method Feed IN2 WR Jam release method D Transport IN1 IN2 WR EXIT Jam release method 2
105. 40 or ZOA 10W 30 2 Boundary samples of grease Amount of grease cc W mm 44158801TH Rev 3 107 Oki Data CONFIDENTIAL 43070301 Plate Assy Base Gear Z24 50 HP Post EM 30L Class A EM 30L Class A Both sides EM 30L Class A EM 30L Class A Gear Planet HP Bearing EM 30L Class A Cross Section EM 30L Class C EM 30L Class C Stopper HP Post EM 30L Class A EM 30L Class A Holder Planet Bearing EM 30L Class A Shaft Hopping Stopper Z45 48 HP Side faces of shaft groove section EM 30L Class C Gear washers EM 30L Class C Tooth flanks and end faces EM 30L Class C Latch claws Hatched parts EM 30L Class C EM 30L Class C 44158801TH Rev 3 108 Oki Data CONFIDENTIAL 42049701 Guide Assy Cassette L Apply a normal amount of Molycoat EM 30L to the hatched portions Guide Casette L EM 30L Class C 9 43294901 Guide Assy Cassette R Apply a normal amount of Molycoat EM 30L Guide Casette R to the hatched areas EM 30L Class C 44158801TH Rev 3 109 Oki Data CONFIDENTIAL 43073201 Gear Assy HP Holder Gear A Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C 5 1 43070501 Plat
106. 547 K CHECK IMAGE DRUM The image drum is not correctly installed ERRCODE COLOR DRUM Error 340 Y MISSING Error 341 M Error 342 C CHECK IMAGE DRUM amp BELT LOCK Indicates that the belt is unlocked or the black image ERRCODE K DRUM MISSING drum is not set properly CHECK FUSER The fuser unit is not correctly installed ERRCODE FUSER MISSING This error is likely issued when the printer is cool at 0 deg C or lower Turn on the power again after the printer has warmed up CHECK BELT The belt unit is not correctly installed ERRCODE BELT MISSING POWER OFF AND WAIT FORA Motor Driver IC overheat is detected WHILE ERRCODE MOTOR OVERHEAT CLOSE COVER The cover is open ERRCODE COVER OPEN Error 310 Top Cover Error 311 Front Cover 44158801TH Rev 3 211 Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 8 9 Attention LED Display on Operator Panel Description CLOSE COVER The cover is open ERRCODE DUPLEX COVER Error 316 Duplex Unit OPEN WAIT A MOMENT The printer is receiving the download data DATA RECEIVE WAIT A MOMENT The printer finished receiving the download data DATA RECEIVED OK CHECK DATA An error has happened while the printer is receive REC DATA ERROR lt DLCODE gt processing the download data DLCODE 1 File size error 2 Check sum error 3 Invalid printer model number 4 Invalid module I F version 5 Invalid FA
107. 555 M Error 556 C Error 557 K REPLACE TONER ERRCODE INCOMPATIBLE COLOR TONER Indicates the toner cartridge is not for use in the printer The printer recovers from the error after replacement of the toner cartridge with a toner cartridge for the printer Error 614 Y Error 615 M Error 616 C Error 617 K REPLACE TONER ERRCODE INCOMPATIBLE COLOR TONER Indicates the toner cartridge is not for use in the printer The printer recovers from the error after replacement of the toner cartridge with a toner cartridge for the printer Error 620 Y Error 621 M Error 622 C Error 623 K GENUINE TONER IS RECOMMEND ED ERRCODE NON GENUINE COLOR TONER Indicates the toner cartridge is not for use in the printer The printer recovers from the error after replacement of the toner cartridge with a toner cartridge for the printer Error 550 Y Error 551 M Error 552 C Error 553 K INSTALL TONER ERRCODE COLOR TONER MISSING The toner cartridge is not installed Error 610 Y Error 611 M Error 612 C Error 613 K 44158801TH Rev 3 209 Display on Operator Panel CHECK TONER CARTRIDGE ERRCODE COLOR TONER SENSOR ERROR Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 6 9 Attention LED Description Something is wrong with the toner sensor This status is indicated in Shipping Mode only If the same error is de
108. 84 gosq cog Zosagisy SOS co i eost izga ceSd V recu o q 208133 q orsa 4 sost POSO 9 88 c S80 gist J524 2 J523 B R580 R579 C534 C533 r psa S a d 0S9 10501 1 st eo d pg st 8 c N g SC bo Eo 52 esy Teo nus ue LsuSm m Es es esr B7 312 44158801TH Rev 3 Oki Data CONFIDENTIAL Component side 6 1 Control panel PCB PRP PCB SSH pLSH O Solder side PRZ PCB Low sensor PCB Toner 7 313 44158801TH Rev 3 Oki Data CONFIDENTIAL 8 Inlet sensor PCB RSF PCB 9 Color adjustment sensor PCB PRC PCB 10 High voltage power supply PCB
109. AY rper epi penne INO TIJ A O SN30 ALNG 31 xWw1Arav 93g Bub M BUS LER dolci SUL BN _ ANO 11534 gt W SN30 ALN T x u 10 rav ANI OAD AS dnd 1N9 30OW 21870 A SN3a ALNG 1 X d TN rav avt A831 Nv4 XIANG 1N4 VH NI anq 1N9 IQON OLS N X SNIA ALNG 1 X 4 1 A fav ANI 1531 NY4 Hash 3ZIS 3LLISY9 21 AND JAQON OLS O SN3G ALNG H X u 19 rav 3su5 1831 NV T Q34 41 dOH 21 ANO 300W 21S 1 W SN3a ALNG H xu rav asu NMOQG dn Gl VO OAO ANd Adz ANO HNL 31SVM O A SN3a ALNG H x u 1Arav 3suo HO1 T10 0334 ZL 3ZIS 3113SvO LL ANO HNL 31S VM IN A SNIA ALNG H O WA 8 FONVH G YOLOW ONIddOH Zl OAD 3Nd 3d 11 n3 Y3NOL O GY LNO Q A 0A31 9 WA 7 aeNve d peiunoui ase eseuj uaym HO1f110 X371d NG 90410 18 1S 14 4 ins B3NOL W 3 110 Q A OAT H Lvusiuvo SNS uo pakeldsip are XITANA pue ZAVHL ibe HOION XITANA 40109 di3H rin3 H3NOLA OWA LNO Q A 0A31 7 Lwualuvo SNS Q33ds 40109 GION310S 11X3 NMOG dN all TiN 83NOL Tinsau Pav sNad Tsu ray 93y G33dS ONON WSLINHS ISI938 139 ZINN 1738 YL p Jo SWAY e Jo sui L1 Xa dna YOLOW INOH3 N3G dW3l WnH LINN YASNA Insa 158 UONDELHOD YSU P JO sure uopeoppup lt HNS J 19 uonoo1ioo yup 10 0 jo SW uoneoipur 40709 YOLOW SNIddOH IL YJLSINYJHL 1H NOLIVHSIVO OLAV S4 1931338 Lig 39vd HOLON 151934 9M dHO 4 1934 IInS3Hrav sN3d 1531 1937434 19 1 S3LI3SSVO 1S1 HOLOW u3sn3 fa NT dn ond l13s uvu rav SNIA z Linsau ray 934 NuaLivd 1521 SOLON 1739 SN3S H3NOI 31noaxa rav sN3a 3inoaxarav 934 31n93x3 INIUd S
110. Avision s parts No Destination Remarks 44186401 ASS Y MAIN BOARD ODA 003 6465 0 SP ODA NBC1 44186408 ASS Y MAIN BOARD Plus ODA 003 6649 0 SP FLATBED unit Part No Part Name Avision s parts No 43733301 ASS Y FLATBED UNIT 735Scanner 003 6096 0 SP ADF unit 43732501 ADF DOCUMENT without Hinge 735Scanner 003 6095 0 SP Install The following tools are needed to adjust scanner Parts No Name Avision s Parts No 44616601 CHART FOR ADF amp FB MC560Scanner 255 1261A 0 SP 44622601FY01 Learning Tool 3 2 zm zm Ex I I E Em 1000090909020 s Ei zZ 0 1 44158801TH Rev 3 193 Oki Data CONFIDENTIAL Procedure Before starting just execute the following Just connect PC and machine with a USB cable Just install scanner driver TWAIN Driver in PC or use PC that scanner driver was installed D Just get Learning Tool Put holder 0 0 1 30 in C Y in PC f ES Just double click OKI 5550MFP Tool exe 3 Just set the No 1 document on the Flatbed If the following dialog box appears click Start button Scanning will be done twice m 607 X The model name is C5550MFP it is no problem 5 Just set the No 1 document on the ADF 6 If the following dialog box appears click OK button Scanning will be done Warning
111. Custom mode lt width gt x lt length gt lt unit gt ex 210x297MM 8 5x11 0INCH The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is speci fied by the driver When the driver specifies a unit the unit is used for display As a user pressed ONLINE key the printer could ignore this error at the just printing job LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY MEDIA MISMATCH The media type in the tray and the print data do not match Load paper in tray It takes a while until the status disappears after you have closed the tray and the lever lifted gt TRAY TrayName MEDIA_SIZE PaperName MEDIA_TYPE MediaTypeName Error 460 MPTray Paper size displays in Custom mode lt width gt x lt length gt lt unit gt ex 210x297MM 8 5x11 0INCH The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is speci fied by the driver When the driver specifies a unit the unit is used for display A user needs to press ONLINE key after changing the paper 44158801TH Rev 3 205 Display on Operator Panel LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY SIZE MIS MATCH Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 2 9 Attention LED Description The size of paper or media type in the tray does not match the print data Load paper in tray
112. D L R 1 Detach the scanner See Subsection 4 2 3 2 Remove the screw 1 and remove cover ADF wire and detach the ADF cable in the ar row A direction 3 Open the ADF unit 4 While pulling up the ADF unit release the lock of the ASS Y HINGE LIGHT and the ASS Y HINGE HEAVY by inserting a slot screwdriver in the notch as shown in Figure 3 Pull up the ADF unit 3 and remove it Figure 1 Figure 2 Figure 3 44158801TH Rev 3 80 Oki Data CONFIDENTIAL b Turn over the flatbed unit 6 Remove the seven screws and open the ASS Y MAIN BOARD Disconnect all the connectors and remove the ASS Y MAIN BOARD See 4 4 Precautions for Main Board Replacement 7 Remove the three screws 8 and remove the cover PCBA 9 Connector Flatbed unit Note Be careful when you detach the scanner The stand unit R L will rotate under the restoring force of the spring when the scanner is detached from the printer 44158801TH Rev 3 81 Oki Data CONFIDENTIAL 8 9 Remove the core 2 10 Remove the four screws 3 and remove the ASS Y STAND L i4 11 Remove the four screws 5 and remove the ASS Y STAND R 16 with cable Remove the two screws 0 and detach Hinge Cover Upper L R 1 44158801TH Rev 3 82 Oki Data CONFIDENTIAL 4 2 4 2 3 ASS Y FLATBED UNIT While referring to sections 4 2 4 2 1 to 4 2 4 2 2 remove the A
113. D counter One count represents the value that results from dividing the amount of rota tion of the drum by three when three A4 size sheets are printed continuously Belt counter One count represents the value that results from dividing the amount of rota tion of the belt by three when three A4 size sheets are printed continuously Fuser counter One count is registered when paper is shorter than the length of Legal 13 inch paper When paper is longer than that the count number is determined by the number of times the Legal 13 inch paper length is exceeded Decimal frac tions rounded up 44158801TH Rev 3 36 2 3 Theory of Operation of MFP Cold Fluorescent Analog Signal Lens Reflected CCD Ray Scanner RJ 45 Ethernet USB Host Copy Figure 2 1 Theory of Operation of MFP Oki Data CONFIDENTIAL FTP HTTP Server SMTP Server The reflected rays of your original as shown in the above Figure 2 1 pass through the lens and creates an image on the CCD Charged Coupled Device Then according to the different light intensity perceived by the CCD the CCD will transfer these data into a series of analog signals to the main board where the signals are turned into digital signals These digital signals flow to the image processor and store into the CPU Central Processing Unit Through the commands from the Control Panel the digital signals may go to USB host copy port to send
114. D section is the version of the PU firmware The set value of FACTORY WORKING MODE is indicated in the lower line to the right Normally S MODE for SHIPPING is displayed 4 Pressing the MENU or MENU key takes you to each self diagnostic step The menu items rotate as the MENU or MENU key is pressed 6 3 2 2 2 Deactivation of self diagnostic mode 1 Turn the power off and on again after ten seconds 6 3 2 3 Switch scan test This self diagnosis is practiced to check the inlet sensors and switches 1 Activate the self diagnostic mode Level 1 press and hold down the MENU or MENU key until SWITCH SCAN appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item SWITCH SCAN 2 Press and hold down the MENU or MENU key until the item corresponding to the unit of Table 5 3 now to be tested appears in the lower line of the display section The MENU key increments a test item and the MENU key decrements a test item 3 Pressing the ENTER key initiates the test and the name and current status of the corresponding unit are displayed Note Pressing and holding down 2 sec the ENTER key when a motor is decided causes the motor to keep running PAPER ROUTE PU 1 H 2 L 3 H 4 L Conduct this operation on each unit Figure 6 1 The indications are produced in the corresponding LCD displa
115. ENU LANGUAGE Changed values take effect after the printer is rebooted When the menu is dismissed the printer is automatically rebooted For destinations of OEL APS OEMA TYPE2 is the default value and for the rest of destinations TYPE1 is the default value TEST PRINT MENU TEST PRINT ENABLE Setting is made here to select either to MENU DISABLE display or not to display PRT ID CHK PATN and ENG STATUS IPRINT under USER MENU PRINT INFORMATION category If this item is set to DISABLE PRT ID CHK PATN and ENG STATUS PRINT will not be displayed at all When the menu is dismissed after changing the setting the printer is restarted PAGE CNT PRINT PAGE CNT PRINT ENABLE Setting is made here to select either to DISABLE display or not to display USER MENU USAGE MENU TOTAL PAGE COUNT FUSE KEEP MODE FUSE KEEP MODE EXECUTE Pressing the ENTER key issues a command from CU to PU making the printer ONLINE A consumable part is replaced with a new one with the power switched on and the operation is checked in this condition the new consumable fuse is not cut and the operation count is not added to the value of the old consumable part Turning off the power terminates the check mode and the mode becomes invalid next time the power is turned on 44158801TH Rev 3 143 Oki Data CONFIDENTIAL Table 6 1 Maintenance menu indication table 3 3 Category
116. F 1 0DA Inch OEL mm Additional Settings Send to OEL OEL SKU2 Attachment BLANK From BLANK Reply To Address BLANK Color Output File Format PDF Format Compression Rate Low B amp W Output Multi Level B amp W Gray OFF Format File Format PDF Compression Rate Low Resorution 200 Manual Feed OFF Document Size Letter Density 0 Copy Function ODA OEL OEL SKU2 Copy Count 1799 1799 Copy Scaling Preset scaling 10096 Preset scaling 10096 44158801TH Rev 3 297 Oki Data CONFIDENTIAL OELGEL SKU Fax Time00 00 Current Time Current Time Fax 20 02 Fax 20 02 8 85 Fax Service Mode OEUOEL BK Activity Report ENABLE ENABLE FAX Header ENABLE ENABLE Attenuator 10db 10db MF Attenuator 8db 8db Transmission Rate 33 6Kbps 33 6Kbps Monitor Control DISABLE DISABLE Pulse Dial Rate 10pps 10pps Pulse Make Ratio 40 40 Tone Duration 100 ms 100 ms Calling Timer 60 60 Tone Send Test 2100Hz 2100Hz Pulse Send Test Tone Send Test Modem Signal Send Test V 34 33 6Kbps V 34 33 6Kbps Tone Pulse Tone Tone Clear Fax Report 50 entries Auto to clear after Printing 44158801TH Rev 3 298 Oki Data CONFIDENTIAL 8 9 How to distinguish a Non Plus unit from a Plus unit There are 3 methods as following Method Non Plus It could be distinguished 44162401 44162408
117. H SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Replace the duplex PCB V7Y PCB sensors or connection cord Check of state of running route Reversal transport path Check to see if there are paper chips burrs or any other foreign matters in the reversal transport path that obstruct the running of paper Remove the foreign matters 44158801TH Rev 3 247 Confirmation Items Confirmation Tasks 7 2 4 Check of operating state of motor Oki Data CONFIDENTIAL Action at NG Duplex motor Conduct the Motor and Clutch Test of the self diagnostic mode and check the operation of the duplex motor Make this checking by the rotation of the rollers which are visible as the rear cover is opened Replace the V7Y PCB or the motor Duplex intake reversal roller and its pinch roller Check to see if the intake reversal roller on the duplex unit side comes into contact with the pinch roller on the cover side when the rear cover of the Duplex is closed Is the pinch roller also rotating when the duplex roller is turning 7 3 Duplex print jam occurs in reverse of the paper Confirmation Items 7 3 1 Check of operating state of s Confirmation Tasks ensor lever Replace the rear cover Action at NG Dup IN sensor lever Open the rear cover and touch the Dup IN sensor lever by hand Check to se
118. HDD FLASH is being accessed Normal DATA ARRIVE Varies Data receiving process not started yet Displayed mainly during PUL process without text print data or during job spooling Normal PROCESSING Blink Data receiving or output processing Normal DATA Varies Un printed data remains in Buffer Waiting for data to follow Normal PRINTING Varies A printer is printing Normal PRINT DEMO PAGE Varies Printing Demo Pages Normal PRINT FONT Varies Printing Font Lists Normal PRINT MENU MAP Varies Printing Menu Maps Normal PRINT FILE LIST PRINT ERROR LOG Varies Varies Printing File Lists Printing Error Logs Normal Normal PRINT NETWORK CONFIG Varies It is shown that a network setup is printing If Print Summary Print Information of each slot are chosen by menu Print Information Network printing of a network setup will be started Normal COLLATE COPY iii jj Varies Collate printing iii The number of copy in printing jjj the total number of printing When the total number of printing is 1 it is a normal printing display In status of Priority 121 125 Display Priority is 39 Normal COPY kkkilll Copy printing kkk The number of pages in printing Ill The total number of printing When the number of copy is 1 itis a normal printing display In status of Priority 12
119. Item 1st Line Value 2nd Line Function PERSONALITY IBM PPR III XL ENABLE Changes the default of support PDL DISABLE language for each destination The PDL language disabled in this EPSON FX ENABLE menu will no longer be displayed DISABLE in USER MENU SYS CONFIG HP GL 2 ENABLE MENU PERSONALITY If print DISABLE data in the ae language set to DISABLE is received the printer displays INVALID DATA and discards the received data HP GL 2 is an item now under development If IBM PPR III XL and EPSON FX are set to ENABLE on a printer for domestic market its operation is not guaranteed If ESC P is set to ENABLE on a printer for overseas its operation is not guaranteed ENGINE DIAG Activates the self diagnostic mode of MODE the engine Operations of the switches and LCD indications produced during the self diagnostic mode are different from the specifications for operation of the printer See 6 3 2 Self diagnostic mode 44158801TH Rev 3 144 Oki Data CONFIDENTIAL 6 2 Maintenance utility The maintenance utility is used to perform the adjustments of Table 5 2 Details of the maintenance utility are described below 1 Maintenance Utility Operation Manual 42678801FU01 Rev5 or later Japanese 42678801FU02 Rev5 or later English 2 The maintenance utility programs are indicated below The programs can be downloaded from the FTP server for manuals Window Person in charge
120. LN04 YAdVd uonoas Aeldsip fejdsiq o aul aadd Je 156 44158801TH Rev 3 Oki Data CONFIDENTIAL 6 3 2 4 Motor clutch test This self diagnosis is practiced to test motors and clutches 1 Activate the self diagnostic mode Level 1 press and hold down the MENU or MENU key until MOTOR amp CLUTCH TEST appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 Press and hold down the MENU or MENU key until the item corresponding to the unit of Table 6 4 now to be tested appears in the lower line of the display section The MENU key increments a test item and the MENU key decrements a test item MOTOR amp CLUTCH TEST ID MOTOR 3 Pressing the ENTER key initiates the test causing the unit name to start blinking and the corresponding unit is driven for ten seconds See Figure 6 2 Note After the unit has been driven for ten seconds the status of Item 2 above is restored The unit is driven again when the corresponding switch is pressed again The clutch solenoid repeats ON OFF operations in a normal printing drive Clutches that cannot be driven individually due to their structural reason are driven along with their motors ID UP DOWN continues being driven until the CANCEL key is depressed The motor keeps rotating if holding down the ENTER key for two seconds
121. Management menu It is impossible to change the user default settings with this button 15 Menu button This is to set up the printer and the scanner 16 Reset button This button offers two functions 1 To reset each setting of copy and Send functions to the user default settings respectively if held down for less than five seconds 2 To reset each setting of copy and Send functions to the factory default settings respectively if held down for five and more seconds 17 Power save button This is to immediately switch to power save mode A continuous press is invalid 18 Mono button This is to send or copy documents in black and white 19 Color button This is to send or copy documents in color 20 Stop button This is to stop operation the LCD display changes to the stand by screen of each function but doesn t affect the settings 44158801TH Rev 3 137 5 1 2 LED LCD Oki Data CONFIDENTIAL The front panel is equipped with 19 LEDs two LED buttons a 2 digit digital display a 3 digit digital display and a 24 character x 2 line backlit LCD 1 LEDs 1 100 Lights up when 100 is selected to copy 2 5096 Lights up when 50 is selected to copy 3 70 A4 gt A5 Lights up when 70 A4 gt A5 is selected to copy 4 86 A4 gt B5 Lights up when 86 A4 gt B5 is selected to copy 5 115 B5 gt A4 Lights up when 115 B5 gt A4 is selected to copy 6 141 A5 gt A4 Lig
122. N A sse 18 15 2 USB interface specifications 12 eter eite reae ated nU dE vean as 18 1 5 24 Outline of USB interface sssssssssssssssseeeeen nne 18 1 5 2 2 USB interface connectors and cables srci 18 1 5 2 8 USB interface signals esssssssssssssseseeeeene ennt enne nnne nens 18 1 5 8 Network interface specifications sscncsssecienicnicisise denisi 19 1 5 8 4 Outline of network interface issiru iianvet enne 19 1 5 3 1 1 Basic specifications of network interface ssseeese 19 1 5 3 1 2 Basic specifications of network interface ssseeese 19 1 5 3 2 Network interface connectors and cables sssseee 20 1 5 8 3 Network interface signals essssssssssssseeeeeeee ennt nnns 20 1 5 4 Telephone Line Interface Specification ssssssseeeee 21 1 5 amp 4 Outline of telephone Line Interface sssssssseeeeeen 21 1 5 4 2 Telephone Line Interface Connector and Cable sseeesssssesss 21 1 5 amp 3 Telephone Line Interface signal sesssssssssseeeeeennnerennes 21 2 EXPLANATION OF OPERATION eeeeeeeee eene eene nennen nenne nnn 22 244 Electrophotographic processing mechanism sse 22 P E a Naa E c cce 27 2 3 Theory of Operation of MFP aeriana e r ieee 37 3 INSTALLATION ETATE 38 31
123. NLINE A4 Auto Quality Speed Density 0 44158801TH Rev 3 55 Oki Data CONFIDENTIAL Checking color copy movement 1 Fan sheets of paper and align edges 2 Place color document s with the text face up in the paper tray of the ADF unit Paper tray ABC Text face up 3 Press the color copy button Color copy button Confirm that the document s is are color printed properly 44158801TH Rev 3 56 Oki Data CONFIDENTIAL Turning off the power When a hard disk optional is not equipped the power can be turned off as is Note Do not turn off the power while the MFP is printing On the MC560 CX2033MFP ES5460MFP equipped with the built in type hard disk optional do not outright turn off the power but follow the procedure described below Note Abrupt disconnection of the power could damage the built in hard type disk disabling it SHUTDOWN MENU is displayed only when the MFP is equipped with the optional built in type hard disk 1 Press the Back switch for four seconds or longer to cause SHUTTING DOWN to appear 2 Press the Q Set switch SHUTDWN is displayed and the shutdown processing begins 3 When PLEASE POW OFF SHUTDOWN COMP shows up press OFF O of the power switch 44158801TH Rev 3 57 3 5 3 Installation of optional items 1 Installation of expansion memory set Model name None Standard Oki Da
124. OF OPERATION 2 1 Electrophotographic processing mechanism 1 Electrophotographic process The electrophotographic process is explained briefly below 1 Charging A voltage is applied to the CH roller to electrically charge the surface of the OPC drum 2 Exposure The LED head radiates light onto the charged OPC drum in accordance with the image signal The electric charge of the radiated part of the OPC drum surface attenuates depending on the intensity of the light thus forming an electrostatic latent image on the OPC drum surface 3 Development Charged toner adheres to the electrostatic latent image of the OPC drum by electrostatic power and forms a visible image on the OPC drum surface 4 Transfer Paper is placed over the OPC drum surface and an electric charge is applied to it from the back side by the transfer roller so that the toner image is transferred to the paper 5 Drum cleaning The drum cleaning blade removes toner remaining on the OPC drum after the transfer 6 Removal of Electricity 7 Belt cleaning The belt cleaning blade removes toner remaining on the belt 8 Fuser Heat and pressure are applied to the toner image on the paper to promote its fusion 1 Charging A voltage is applied to the charging roller which is placed in contact with the OPC drum surface to charge the OPC drum surface Charging roller OPC drum 44158801TH Rev 3 22 Oki Data CONFIDENTIAL 2 Exposure The
125. OION Gl nd alnou Badd 1337 9VIQ 3NION3 Snivis TIAYWNSNOJS 7 isairavsNad ANIBd 1931 1S3LH LNIO 3 HOLOW g NVOSHOLIMS g t sejeuiuue Mo vg Buisseud pue s9 eui seinoexe HJ LNI Sulssaig uonisueJ eui Buiwojo ANAWI 40 FANIEN ute uer ue 2919S bioval 10 u31N3 ui peinoexe s _xxxxx 0 uonisueat Tu31N3 Sulsseud peinoexe pue nN3W 40 FANNIN uii peroeres s xxxxx Jo uonrsueut H3437 SUJ9jI nuauJ jo uomnisueJ 1527 44158801TH Rev 3 6 3 2 2 Normal self diagnostic mode Level 1 Oki Data CONFIDENTIAL The menus of the normal self diagnostic mode are indicated below Switch scan test Table 6 3 Maintenance Utility Adjustment Items Self diagnosis Menu SWITCH SCAN Adjustment Checking of inlet sensor and switch Maintenance Utility ML3100 C3100 Without a Panel No 23 ML5200 ML5400 With a Panel Not operable Motor clutch test MOTOR amp CLTCH TEST Operation test of motor and clutch No 24 Not operable Execution of test print TEST PRINT Print of test patterns built in PU Not operable Not operable Color drift correction test REG ADJUST TEST Judgment of good bad color drift correction m
126. OVEN iiie siente desees tese trust edes do dee een teenies 91 4 2 5 8 Controller Panel ASSY ssssssssssssssesseee eene aa E eainiie 92 4 2 5 9 Board PRP Top Cover Handle i ote cb tatu ee 93 4 2 5 10 Low Voltage Power Supply Low Voltage Fan Hopping Motor Fuser Motor 94 4 2 5 11 Guide Eject Assy Color Register Assy Board PRY n se 96 4 2 5 12 Fan Fuser Belt Motor High Voltage Power Supply Board Cover Open Switch 98 4 25 13 MPT ASSY ci DE 99 4 2 5 14 Feeder Unit Board RSF MPT Hopping Roller Frame Assy Separator Cover Front 100 4 2 5 15 Board PRZ Lift Up Motor Solenoid Paper End Sensor sss 101 42 516 Feed Roller eee reden eres ic be cancdues eee Desa pin 103 4 2 517 Shaft Eject Assy FU Shaft Eject Assy FD Eject Sensor 104 42518 Fuser Unit ute th ee 105 4 2 5419 Bet Dnlt z i cedi ere qur nae aaaea NNa E Ta Aa aiaa EY eens 106 4 9 Lubricating polnts credit trot eet ere et eheu ett eov o testen Leva dus 107 4 4 Precautions for Main Board Replacement sssssssssseeeeeene enne 126 4 41 Deleting e mail addresses ssssssssssseseseeeee enne nter nnns 126 4 411 Steps of exporting and deleting data 126 4 4 1 2 Steps of importing the exported data sessssseeeeeenes 129 4 4 2 Deleting Server Profiles 0 0 ceeccccccceeceecceeeeeeeeeceeeeeaeceeaaaesaeeeeaaaeseeaeeeeeaaeeeeeeae
127. PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Density Adjustment Shutter Error 1 Error that does not Warning DENSITY SHUTTER ERROR1 occur at user level Displayed only in Factory Mode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies Density Adjustment Color Calibration Error Error that Warning DENSITY COLOR CALIBRATION does not occur at user level Displayed only in Factory ERROR Mode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies Density Adjustment Color Sensor Error Error that Warning DENSITY COLOR SENSOR ER does not occur at user level Displayed only in Factory ROR Mode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Density Adjustment Black Calibration Error Error that Warning DENSITY BLACK CALIBRATION does not occur at user level Displayed only in Factory ERROR Mode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies Density Adjustment Black
128. Pin 3 RXD 2nd gt PU Replace the PU PCB PRF PCB 44158801TH Rev 3 254 8 5 2 44 LED head is not recognized Error 131 132 133 134 14 1 Service Call 131 134 LED HEAD Missing Confirmation Items 14 1 1 Check of connections Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Connected state between CU PCB connector and head connector Check visually the connected state of the FFC Redo the connection properly Head FFC Unplug the FFC of the head and check for any wire breakage or peel off of the covering along the cord Replace the head FFC or CU PCB Check of Fuse conduction on CU board Check voltage is 5V between capacitor CCP1 See section 8 6 Replace F504 or CU PCB 44158801TH Rev 3 255 Oki Data CONFIDENTIAL 8 5 2 15 Toner cartridge is not recognized Error 540 541 542 543 15 1 Errors caused by consumables Confirmation Items Confirmation Tasks Action at NG 15 1 1 Installed state of consumables ID units and toner Are the ID units installed in the right positions Check to Redo the installation cartridges see if the lock levers of the toner cartridges are locked properly 15 2 Errors caused by toner sensor Confirmation Items Confirmation Tasks Action at NG 15 2 1 State of toner sensor Toner sensor Is the toner sensor lens stained with toner Wipe off the stain Toner sensor Us
129. Run the OKI MFP network setup tool e Accessories Internet Sm Internet Explorer t Dell Accessories 3 3 E mail E Games Outlaok Express e Intel PROSet Wireless e Startup 4B Internet Explorer Ww msn S Outlook Express s Remote Assistance Windows Media Player 4 Windows Messenger T Windows Movie Maker VE PrintMe Internet Printing GD ScanSoft PaperPort 10 Acrobat Distiller 6 0 Ej Adobe Acrobat 6 0 Professional New Device Enter the password and click Login E inhtm M zi ht Password em e 44158801TH Rev 3 129 Oki Data CONFIDENTIAL Select Tool Import and File Select the data file saved by step of 4 4 1 1 and click Open Look in the operation panel of MC560 to make sure that the data has been imported to theaddress book 44158801TH Rev 3 130 4 4 2 Deleting Server Profiles 4 4 2 1 Steps of exporting and deleting data CD Run the OKIMFP network setup tool e Accessories IE Dell Accessories Internet Internet Explorer 3 4 E mail e ees 3 Outlook Express e Intel PROSet Wireless e Startup 4B Internet Explorer Ww msn S Outlook Express a Remote Assistance e Windows Media Player 4 Windows Messenger T Windows Movie Maker Printme Internet Printing IE ScanSoft PaperPort 10 Acrobat Distiller 6 0 Oki Data CONFIDENTIAL Ej Adobe Acrob
130. SS Y CONTROL PANEL D and the ASS Y MAIN BOARD Q 1 ASS Y FLATBED UNIT 83 44158801TH Rev 3 Oki Data CONFIDENTIAL 4 2 5 Printer 4 2 5 1 Face Up Tray 1 Open face up tray D into the direction of the arrow free the engagement on either side of it while deflecting the tray and remove the tray 44158801TH Rev 3 84 Oki Data CONFIDENTIAL 4 2 5 2 Rear cover 1 Open the face up tray 2 Remove two screws silver D Tool No 1 3 Insert the flat tipped screwdriver Tool No 3 into hole A as illustrated in Figure 2 and release two claws A 4 Now release two claws B and pull the upper part of rear cover in the direction of arrow A b Push the lower part of rear cover 2 in the direction of arrow B as shown in Figure 3 and detach rear cover 2 by freeing three claws C Figure 3 44158801TH Rev 3 85 Oki Data CONFIDENTIAL 4 2 5 3 LED Assy LED Assy springs 1 Open the top cover 2 After disconnecting the cable first free hook part A by applying force in the direction of the ar row as illustrated in Figure 2 and then free hook part B to finally remove LED Assy D In this operation two springs will come out together with LED Assy Top cover Hook part A 44158801TH Rev 3 86 Oki Data CONFIDENTIAL
131. Sensor Error Error that Warning DENSITY BLACK SENSOR ER does not occur at user level Displayed only in Factory ROR Mode PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment SENSOR CALIBRATION ERROR Varies Sensor calibration error Warning This error does not occur in the user s environment because the PU firmware does not notify the CU firmware of this status detected in Shipping Mode 44158801TH Rev 3 177 Oki Data CONFIDENTIAL LCD English Attention xu means no display in upper line LED Description Level Density Adjustment ID ERROR 2 smear due to ID Warning COLOR IMAGE DRUM SMEAR failure ERROR PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies Density Adjustment ID ERROR LED out of focus is Warning COLOR LOW DENSITY ER assumed ROR PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment Varies When output of color registration sensor is below Warning SENSOR CALIBRATION ERROR reference value PU firmware does not notify this warning to CU firmware at the time of Shipping Mode Therefore this status does not occur in a user environment
132. T version WAIT A MOMENT The printer is writing the download data DATA WRITING POWER OFF ON The printer finished writing the download data DATA WRITTEN OK CHECK DATA An error has happened while the printer is writing the DATA WRITE ERROR lt DLCODE gt download data DLCODE 1 Memory allocation error 2 Download file error 3 Device allocation error 4 No device space 5 File writing failure 6 CU F W mismatch POWER OFF ON A network error is occurring ERRCODE NETWORK ERROR REBOOTING CODE Rebooting of the controller unit CODE is a decimal value one digit and repre sents the reason to reboot 0 Reboot due to a reason other than the fol lowings Reboot due to PJL Command Reboot in accordance with a menu change Reboot due to quit operator of PostScript Language reboot by Network Utility including Web SHUTTING DOWN It is shown that a printer is shutting down SHUTDOWN Indicates that the printer has completed shutting down PLEASE POW OFF It is shown that the printer completed shutdown pro SHUTDOWN COMP cessing The backlight of LCD puts out the light 44158801TH Rev 3 212 Display on Operator Panel POWER OFF AND WAIT FORA WHILE ERRCODE CONDENSING ER ROR Table 8 1 1 Operator Alarm 9 9 Attention LED Description A dew is formed Fatal Error is not available in national language Oki Data CONFIDENTIAL PO
133. UL ERROR reason Receive data after this is ignored until the job completion When the job is completely received this is automatically cleared The job has a grammatical error The page is complicated and VM was used up The life of the drum warning Displayed in a Warning ORDER COLOR IMAGE DRUM combination of other message in the first line The printer stops at the point when it reaches the drum life Shifts to error OFF LINE Moreover when set as NearLifeLED Disable Attention LED is switched off Notifies the fuser unit is near its life Warning ORDER FUSER Moreover when set as NearLifeLED Disable Attention LED is switched off Varies Notifies the belt unit is near its life This is a warning Warning ORDER BELT thus printing will not stop Moreover when set as NearLifeLED Disable Attention LED is switched off Varies Notifies the life of the fuser unit warning Displayed Warning FUSER LIFE in a combination of other message in the first line Warning only No Life error This appears when the cover was opened and closed just after the fuser life error occurred Also this occurred instead of the fuser life error if the FUSER LIFE PRINT CONTINUE setting was ON Varies Notifies the life of the belt unit warning Displayed Warning BELT LIFE in a combination of other message in the first line Warning only No
134. Video Error Fault detected when image data is extended Is the CU Assy installed properly Redo the installation properly Replace the TBR TB2 6 PCB Common Is CU assembly set properly Reinstall or replace the optional RAM DIMM Replace the interface cable Redo the installation of the PC printer driver Set properly Replace TBR TB2 6 PCB Service call 081 ERROR Parameter consistency check error EEPROM or FLASH has become incapable of reading or writing Replace the CU board if the problem remains after cycling the power 44158801TH Rev 3 2154 Message Service call 104 Error Table 8 1 2 Service Call Error 3 7 Engine EEPROM setting check is OK when power ON Then detect read write error Error Description Does error reoccur Oki Data CONFIDENTIAL Power OFF ON Replace PU PCB PRF Service call 105 Error An error detected by checking at printer s power om EEPROM installation Does error reoccur Power OFF ON Replace PU PCB PRF Service call 106 Error Abnormal engine control logic Does error reoccur Power OFF ON Replace PU PCB PRF Service call 111 Error Detected illegal Duplex Unit Is Duplex Unit of C5300 C5100 installed Install Duplex Unit of MC560 Service call 112 Error Detected illegal 2nd Tray Is 2nd Tray of C5300 C5100 installed Install 2nd Tray of MC560 Service
135. WER OFF ON ERRCODE FATAL ERROR A fatal error occurred List For more information see attached Fatal Errors Fatal Error is not available in national language SERVICE CALL ERRCODE FATAL ERROR A fatal error occurred For more information see Service Calls List Fatal Error is not available in national language SERVICE CALL ERRCODE FATAL ERROR A fatal error occurred Vet specifies the detailed error cause Fatal Error is not available in national language POWER OFF ON ERRCODE FATAL_ERROR nnnnnnnn nnnnnnnn nnnnnnnn A fatal error occurred For more information see Service Calls List nnnnnnnn specifies the detailed error cause Fatal Error is not available in national language POWER OFF ON ERRCODE DOWNLOAD ERROR Related to CustomMediaType Downloading Media Table to PU has failed Fatal Error is not available in national language 44158801TH Rev 3 213 Message Service call 001 Error Table 8 1 2 Service Call Error 1 7 Machine Check Exception Hardware fault detected Board defectiveness or Shortage of power supply volume Error Description Oki Data CONFIDENTIAL Replace TBR TB2 6 PCB Power off on 002 Error 005 Error 006 Error 007 Error CPU Exception Is the error issued again If RAM DIMM is installed remove it and turn the power off and on again Replace the TBR TB2 6 PCB Insta
136. ZO 2 l J StH E E SU Gm Rig I8 B oo amp Eu a 1OSH NVAMOd 7 304 44158801TH Rev 3 Oki Data CONFIDENTIAL Solder side a4 T zosu Eeee 3 959 ossu i D LZSH ZZSH 68su S E pogu ZOS E SH v SH 2859 boca B E9SH G GH 962 W P vosuo sHvesO o IDEE ggguS9SH B GH GH esso 2 ossuS 67H 085H 06SH 2z5 ests 1 eso 908134 050 q 9 HT s l u B 9 9090 hoc E q T v BB E Fu Sore vosiad gy S Orso jrosdegg
137. age file format on Scanner utilities Driver Interface BMP PDF TIFF JPEG by ScanSoft PaperPort V9 TWAIN WIA Features CIFS 7 1 Direct faxing by addressing Fax number fax NonPlus No Plus Yes 7 1 44158801TH Rev 3 16 Category Connentivity Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP JP11 x 2 Line TEL PSTN PBX Line Compatibility ITU T G3 Super G3 Modem Speed 33 6Kbps Transmission Time 3sec Page Document ITU T 1 MMR Std 200 x 100dpi ECM Yes Fax Resolution Std 200 x 100dpi Fine 200 x 200dpi Photo 200 x 200dpi ExFine 200 x 400dpi Cording MH MR MMR def Density Contrast Document Size 2 1 0 1 2 def0 Letter Legal A4 TX RX Memory Size 4 0MB Dialing Ten key dial Yes Stored Dial One Touch dial Yes 10 Speed dial 200 location max 32 digits each location Group max 20 groups Speed dial seach by alphabet Yes Mixed Dial Yes Features Feeder TX N A Memory TX Yes Delayed TX Delayed Broadcast TX max 5 TX time registration of Delayed TX and Delayed Broadcast TX total Broadcast TX max 100 station Auto RX Yes Manual RX Yes Real Time RX N A Memory RX Yes Auto Redial Yes Protocol Dump X2 Fax Forward ing X
138. age power supply 5V power supplied to the operator panel PCB PRP PCB Check the 5V power at pin 4 of the CN connector of the operator panel PCB PRP PCB Replace the F5 or PRF PCB Confirm the power short 5V power and 24V power supplied to the PU PCB PRF PCB Check for short circuiting through the POWER connector of the PU PCB 4 5 6 pin 24V 7 pin 5V 8 pin OVL 1 2 3 pin OVP If there is any short circuiting locate it by isolation Unplug the cords connected to the PU PCB PRF PCB one by one and locate the short circuited part Replace the short circuited part 44158801TH Rev 3 223 Confirmation Items 1 2 1 Check of connections 1 2 The first line is black display in LCD Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Connection between low voltage power supply unit and PU PCB PRF PCB Check to see if the cord from the lower voltage power supply is connected properly to the POWER connector of the PU PCB PRF PCB Check for any incomplete connection or skew insertion Redo the insertion of the cord properly Cord ASSY interconnecting the low voltage power supply unit and the PU PCB PRF PCB Check to see if the cord has any wire breakage Check to see if the cord has any peel off of the covering Check for any fault in the cord ASSY such as dislocated wire etc Check to see if the wires are properly connected on a 1
139. am version 04 17 04 18 X03 08 P00 35 F00 31 PS Program version 3015 PSE29 00 02 DUPLEX installed TRAY1 A4 TRAY2 A4 Total Memory Size 256 MB ash Memory 4 MB F50 OEL LCD T2 PNL T1 DPR 1 5 44 Network version 04 50 Web Remote W4 01 Note f no HDD capacity is indicated redo the installation of the built in type hard disk Then setting needs to be made with the MFP driver to have the built in type hard disk recognized If there is no MFP driver setup see Sections 3 to 9 of the Setup Part of the User s Manual and set up the MFP driver Then make the setting 44158801TH Rev 3 62 Oki Data CONFIDENTIAL 3 5 4 Confirmation of recognition of optional items To check to see whether or not the optional items have been installed properly execute the Menu Map print by referring to 3 6 Menu Map print 1 Confirmation of recognition of expansion memory Checking the contents of the Menu Map Check the total memory volume indicated in Total Memory Size of the header Printer Serial Number Printer Asset Number CU version D2 10 101 20 U02 11 3 0 6a B01 05 L01 0 PU version 10 00 01 PI03 10 LO00 00 18 ET 100200d PCL Program version 04 18 04 18 X03 08 P00 36 F00 PS Program version ents PSE36 00 02 nin Ad od eae Sie 768 MB HOD urinstaled 2 Confirmation of recognition of second tray lt Confirmation of recognition of second tray gt Check the contents of the Menu Map Ensure that Tray
140. and save it provisionally on the HDD of the PC 2 Copy the EEPROM information saved on the HDD to the EEPROM of the PCB to be newly installed by using the PU PCB replacement function Subsection 2 4 1 1 1 PU PCB replacement function in the Maintenance Utility Operation Manual Note To download and write the EEPROM information by the maintenance utility access the EEPROM after placing the printer in the Forced ONLINE mode by the procedure described below Notice that if the printer has an error currently issued the error is also displayed in the Forced ONLINE mode 1 When turning on the printer press and hold down the BACK MENU ENTER keys until STATUS MODE is displayed on the operator panel 2 Thereafter the ONLINE indication will appear if the printer is in normal condition If the printer has an error it will be displayed However the printer is in ONLINE status internally and therefore ready to hold communication 2 When EEPROM of the PCB to be removed is inaccessible If the PCB to be removed causes SERVICE CALL 105 Engine EEPROM Error to be displayed on the operator panel or the EEPROM data cannot be downloaded first replace it with a new PCB and then work by the following procedure using the maintenance utility 1 Setup of PU Serial Number Subsection 2 4 1 2 Setup of PU PCB of the Maintenance Utility Operation Manual The printer has a SAP Serial Number applied The 12 digit SAP Serial Number is marke
141. at 6 0 Professional OLFO0000 OL 104961236 AE S Enter the password and click Login 44158801TH Rev 3 131 Oki Data CONFIDENTIAL Select all profiles in the list and then select Tool and Export o yc Saven FTP aes Ge smew f CSSSOMFP server profile M Say ks i ive ppe 44158801TH Rev 3 132 Select Profiles and Delete D Select Yes 192 168 0 240 Supplies Status Report Network Settings Mal Server Profile List Fax Setungs Management MFP Usage mepart Pl Administrative Settings Addrass Book Manager Profile Manager Phone Book Manager PIN Registration Profile counter 7 40 Network Settings Mail Server Fax Settings Management MEP Usage Report YD Are you sure you wank to delete these Rema Microsoft Internet Explorer Address Book Manager Profile Manager Phone Book Manager PIN Registration Profile counter 7 40 Oki Data CONFIDENTIAL Look in the operation panel of MC560 to make sure that the FTP address book has been empty 44158801TH Rev 3 133 Oki Data CONFIDENTIAL 4 4 2 2 Steps of importing the exported data D Run the OKIMFP network setup tool e Accessories iret Fur a Dell Accessories W Email e Games Sal Outlook Express e Intel PROSet Wireless Fi Startup 3B Internet Explorer Ww msn S
142. ates a flash memory is secret to users Therefore this status does not occur in a user environment FLASH CHECK Displays that the content of Flash memory is being Initializing checked It is displayed it when Resident Option Flash memory not fomented are detected or Format Flash ROM of a system maintenance menu is performed The function mentioned above is secret to users Therefore this status does not occur in a user environment FLASH FORMAT Displays that Flash memory is being formatted Initializing It is displayed it when Resident Option Flash memory not fomented are detected or Format Flash ROM of a system maintenance menu is performed The function mentioned above is secret to users Therefore this status does not occur in a user environment CHECKING FILE SYSTEM Displays that HDD file system is being checked Initializing Process Check of File System is valid to start from FILE SYS MAINTE2 CHECK FILE SYS of Admin Menu ERASING DISK Indicates that the hard disk is being erased Initializing nnn Erase process of the hard disk is valid to start from FILE SYS MAINTE2 HDD ERASE of ADMIN MENU nnn Percentage of erased capacity 44158801TH Rev 3 171 Oki Data CONFIDENTIAL LCD English Attention a means no display in upper line LED Description Level CHECKING SECTORS Displays that a sector of HDD is being checked Initializing nnn Check process of the
143. ation such a position that the connector at its lower part is of the fuser unit plugged in 10 2 An error occurs in 1 min from turning on the power Confirmation Items Confirmation Tasks Action at NG 10 2 1 Temperature rise of fuser unit Thermostat halogen lamp Ensure that the heater control is properly exerted and Replace the fuser touch the fuser unit to confirm that it is hot unit To use a new If it remains cold confirm that the resistance between pin fuser unit on a trial 1 and pin 6 of the connectors 2 measures from several basis use FUSE Q to several tens of Q KEEP MODE of the System Maintenance Menu Temperature rise of fuser unit Installed state of upper Check to see if the upper thermistor is installed away Replace the fuser thermistor from its prescribed position causing the temperature to unit To use a new be measured low Detach the heater cover and check fuser unit on a trial visually for warpage of the sensor etc basis use FUSE KEEP MODE of the System Maintenance Menu Installed state of lower Check to see if the lower thermistor is located away Replace the fuser thermistor whereas it should be in contact with the unit causing unit To use a new a lower temperature than the prescribed one to be fuser unit on a trial detected basis use FUSE KEEP MODE of the System Maintenance Menu AC input for halogen lamp AC voltage of low voltage Check to
144. belt Hess roller KS 2 C e MET nec OQ Register roller U Belt Transport roller CNN O Register roller L C O A Paper reversal transport path Paper feed roller Subroller Oe Subroller N Transport roller Paper feed roller 44158801TH Rev 3 27 1 Paper fed from 1st Tray Oki Data CONFIDENTIAL 1 As illustrated in Figure 2 1 when the solenoid is ON the register motor rotates Counterclockwise turn transporting the paper until the IN1 sensor comes ON When the solenoid is ON the paper feed roller is driven 2 After causing the IN1 sensor to come ON the paper is further carried over a certain distance to finally hit register roller L This corrects skew of the paper 3 As shown in Figure 2 2 the solenoid is turned OFF and the paper is transported by register roller L When the solenoid is OFF register roller L is driven Register Roller U Drive IN2 Sensor Registration Roller L Stop WR Sensor N IN1 Sensor Solenoid Lever Solenoid ON Sub Roller Drive Registration Motor CCW Hopping Roller Drive Figure 2 1 2 Paper fed from MPT Solenoid Lever Solenoid OFF Sub Roller Register Roller U Drive IN2 Sensor Registration Roller L A WR Sensor Drive IN1 Sensor Registration Motor CCW Stop Hopping Roller Stop Figure 2 2 1 As illustrated in Figure 2 3 when the solenoid is OFF the reg
145. ber label and is made up of two digits for production base two digits for manufacturing year and month six digits for serial No Sequence No and two digits for Revision 1 For destinations other than OEL CU serial number setting is unnecessary 2 For OEL destination For CU Serial Number a unique Serial Number within 12 digits is assigned at the UK Plant Notice that when the CU Serial Number is set the menu settings inside the CU are reset restored to the default settings See the Maintenance Utility Operation Manual On Subsection 2 4 1 1 4 3 Serial Number information setup screen of Subsection 2 4 1 1 4 CU PCB setup function of the maintenance utility set Select Printer Serial Number to CU Serial Number and Display Mode to Show Both 44158801TH Rev 3 186 Oki Data CONFIDENTIAL To specify the CU Serial Number enter a number within 12 digits Notice that when the CU Serial Number is read it is also a number within 12 digits Enter 12 digit Serial Number Enter 4AEL4011702K IN a N Ser NO 4AEL4011702K Lot NO AE47027880 A0 Made in Thailand Configured in UK Figure of Serial No label image labeled in UK Factory The CU Serial Number is output in the Printer Serial Number field of the Menu Map header section Therefore after the CU Serial Number has been rewritten it can be checked by conducting the Menu Map print The PU Serial Number is output in the L
146. by the label on the 44162402 44162409 scanner back side 44162403 44162410 44162404 44162405 44162406 44162407 Menu Map It could be distinguished nonexistence of existence of destination print by the display existence destination or nonexistence of destination at the system example example firmware version right System F W 2 23 System F W 3 07 OEL side on Menu Map Display of Power OFF existence of FAX nonexistence of LCD board destination FAX board destination Keep pressing 0 example example Power ON MC560 OEL MC560 OEL LCD OEL LCD blank the LCD display existence or nonexistence of FAX board destination 44158801TH Rev 3 299 Oki Data CONFIDENTIAL CONNECTION DIAGRAMS 9 Check of resistance values 9 1 S9 10 O1 Ldl JO spua ujog 10 0W I OS iy uid pue eg uid uoe weg OS z uid pue uid uoe weg JO Ore iy uid pue e uid usamjog Ore iz uid pue uid usemeg anjea aouelsisoy oneuieuos Wed OQ MOI I9A oZ UMOJg IN uonean6yuoo x urejBeip ynog JOjOUJ yeq uodsueai 300 44158801TH Rev 3 Oki Data CONFIDENTIAL SS9 10 O1 Ldl JO Spue uog 10 0w UN Jesn S 8 p uid pue e uid ueeweg OS 8 2 uid pue uid ueeweg JO OL 9 y uid pue g uid uoe deg OL 9 z uid pue uid ueedeg en eA eouelsisaH oneulauos Hed
147. caling in 1 increment up to 400 2 Decrease scaling in 1 Decrement down to 25 44158801TH Rev 3 139 Oki Data CONFIDENTIAL Part B LCD display amp Function Keys Used to display current operation and select working mode Function Keys and others Shown in Europe style Used to indicate the number of copies Used to choose the copy mode also the default working mode Used to choose the Send e mail or Send Server mode Used to execute the additional settings of copy and Send mode The settings are available only for three minutes After three minutes the settings will return to default value Used to move the cursor up down left right in the LCD The up down keys can be used to switch the indication of the function The left key can be used to return to the upper level of the setting The right key can be used to go to the lower level of the setting Used to select and confirm current selections for the settings Used to cancel selections and go back to upper level of the setting The key is also used to cancel previous input Used to indicate the existing FTP address for Send function This key is only available in Send mode Used to indicate the existing E mail address for Send function This key is only available in Send mode 44158801TH Rev 3 140 Oki Data CONFIDENTIAL Part C Start amp Other Keys Shown in Euro
148. cates that a job has been deleted because corruption of data has been detected by the integrity verification in authentication printing Warning PRESS ONLINE SW INVALID DATA Invalid data was received Press the On line switch and eliminate the warning Displayed when unsupported PDL command is received or a spool command is received without HDD Warning PRESS ONLINE SW INVALID DATA OR TIMEOUT Varies Invalid data was received Press the On line switch and eliminate the warning Displayed when unsupported PDL command is received or a spool command is received without HDD Warning 44158801TH Rev 3 180 Oki Data CONFIDENTIAL LCD English Attention um means no display in upper line LED Description Level LOAD MEDIA_SIZE IN MP Manual paper feed is required Manually insert the Warning TRAY paper shown by MEDIA_SIZE AND PRESS ONLINE SWITCH The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is specified by the driver When the driver specifies a unit the unit is used for display Paper size displays in Custom mode lt width gt x lt length gt lt unit gt ex 210x297mm 8 5x11 0inch The unit of paper size in Custom The unit specified for MPTray menu setting is used if no unit is specified by the driver When the driver specifies a unit the unit is used for display 44158801TH Rev 3 181 O
149. commodate its footings Provide ample spaces around the MFP Plan view 00000 00000 Jo Side View 44158801TH Rev 3 42 Oki Data CONFIDENTIAL 3 4 Listing of component units and accessories Check to make sure that the component units are free from damage dirt or other zirregulari ties in the appearance Ensure that none of the accessories to the units is missing and that they are free from break age or other flaw e f any irregularity is discovered contact User Management Section for instructions Z4 Warning Personal injuries may occur AN Make sure to lift up this MFP by two or more persons since it weighs Approx 37kg MFP Main body one from the other Paper tray Paper support G Core 4 pieces Cable clamp va MFP software CD ROM Power cord Warranty Card and User Registration Card User s Manual Setup User s Manual CD ROM TEL LINE Cable Note No MFP cable is supplied with the MFP 44158801TH Rev 3 43 Oki Data CONFIDENTIAL 3 5 Assembly Procedure 3 5 4 MFP main body Remove Protective Equipment 1 Remove the protective tape 5 places and the paper on the front of the printer Protective Tape Note Do not remove the transparent sheet on the ADF Transparent sheet Protective Tape 3 Pull out the paper cassette 4 Pull out the retainer 5 Open the scanner 6 Press
150. d Action at NG Duplex clutch Conduct the Motor and Clutch Test of the self diagnostic Replace the V7Y mode and check the operation of the duplex clutch PCB or the clutch 44158801TH Rev 3 248 Oki Data CONFIDENTIAL 8 5 2 8 Paper Size Error Error 400 8 1 Paper jam occurs when the end of paper is near IN1 sensor Confirmation Items Confirmation Tasks Action at NG 8 1 1 Check of state of paper feed Multiple feed of paper Open the front cover and check to see if multiple sheets If the error recurs are fed through even after the jammed paper was removed replace the reed of the tray in use Paper size Check to see if the paper size specified for printing Change the matches the size of the paper loaded in the tray specified paper size or the paper size in the tray Inlet sensor 1 Check to see if the sensor lever demonstrates any Replace the sensor abnormal shape or motion lever with a normal one 44158801TH Rev 3 249 Oki Data CONFIDENTIAL 8 5 2 9 ID Unit Up Down Error Service Call 140 143 9 1 An error occurs in the operation of ID Unit Up Confirmation Items Check for load in the ascent Confirmation Tasks Action at NG Load in installing removing of ID unit Check to see if any abnormal load is felt in installing or removing the ID unit Replace the ID unit or right and left side plates To use a new ID un
151. d in the top line of the serial number label and is made up of two digits for production base two digits for manufacturing year and month six digits for serial No Sequence No and two digits for Revision The PU Serial Number is a 10 digit number excluding the two digits for Revision from the 12 digit SAP Serial Number The number should be set on the Subsection 2 4 1 1 2 1 PU Serial Number setup screen in Subsection 2 4 1 1 2 PU PCB setup function of the maintenance utility e Set in the 2 4 1 1 2 PU serial number setting screen of 2 4 1 1 2 1 PU board setting of the maintenance utility 44158801TH Rev 3 183 Oki Data CONFIDENTIAL To specify a PU Serial Number enter a 11 digit number prefixed with 0 single byte zero Notice that when the PU Serial Number is read it is a 10 digit number On the PU Serial Number setup screen enter the 11 digit number resulting from prefixing a single byte zero to the 10 digit number which is obtained by excluding the two digits for Revision shown in the image diagram below from the serial number on the PU Serial Number setup screen Other than for OEL Enter the 11 digit number resulting from prefixing 0 single byte zero to the 10 digit number Enter OAE1234567 a 5 AE0123456789 Revision L A_i aB Made in C LITT Figure of Serial No label image Ser NO 4AEL4011702K Lot NO AE47027880 AO
152. dicates that a secret file waiting to be erased is full Warning RASED DATA FULL Indicates that an applicable job has been Warning EXPIRED SECURE JOB automatically deleted as the retention period for authentication printing has expired 44158801TH Rev 3 179 LCD English means no display in upper line DISK USE FAILED nnn Attention LED Oki Data CONFIDENTIAL Description Level A disk error is occurred which is other than the file system fill or the disk write protected Operation that does not involve a disk is available nnn An identifier to Error type For details see the overview chapter FS_ERR GENERAL ERROR VOLUME NOT AVAILABLE FILE NOT FOUND NO FREE FILE DESCRIPTORS INVALID NUMBER OF BYTES FILE ALREADY EXISTS ILLEGAL NAME CANT DEL ROOT NOT FILE NOT DIRECTORY NOT SAME VOLUME BEAD ONLY ROOT DIR FULL DIR NOT EMPTY BAD DISK NO LABEL INVALID PARAMETER NO CONTIG SPACE CANT CHANGE ROOT FD OBSOLETE DELETED NO BLOCK DEVICE BAD SEEK 24 NTERNAL ERROR 225 WRITE ONLY Warning PU FLASH ERROR Varies PU flush error Error occurs during the alteration of PU farm or it failed in the alteration in PU flush of such as LED Head information s below PU PU SUB CPU TRAY2 DUPLEX Warning PRESS ONLINE SW INVALID SECURE DATA Varies Indi
153. displayed sequentially 3 Press the BACK key to terminate the test Status of Item 1 restored K KK KKKK XXXXXXXXXXXXX dock ek ek eek Rev No XXXXXXXXXXXXX Serial No 44158801TH Rev 3 1707 Oki Data CONFIDENTIAL 6 3 2 13 Details of panel indications Display LCD English Attention means no display in upper line LED Description INITIALIZING It displays while not having determined the system Initializing display language immediately after turning on a power supply If a display language is determined it will change to the display of Priority 2 INITIALIZING The controller side is initializing Initializing MENU RESETTING Indicates that EEPROM of the controller side is being Initializing reset The condition that EEPROM is reset includes the followings Changes of CU ROM when disagreement of CU F W version is detected Changes of destination channel Compulsive initialization of EEPROM System maintenance menu OEM set of PUL command RAM CHECK RAM checking The rate of checked capacity to the Initializing accu MM total capacity is displayed on the 2nd line WAIT A MOMENT The network is in initializing Initializing NETWORK INITIAL FLASH ERASE Displays that the content of Flash memory is being Initializing deleted Deletion is not conducted unless an explicit Specification is implemented in PJL command The PJL command which elimin
154. e junction PCB PRY PCB or PU PCB PRF PCB To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 5 4 3 Check of installed state of fu ser unit Fuser unit Check to see if the fuser unit is properly installed whether it is pushed in to the lowest position Install the unit properly in the printer 44158801TH Rev 3 244 Oki Data CONFIDENTIAL 8 5 2 6 Paper Exit Jam Error 382 6 1 Paper exit jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG Check of state of running route Paper running route in delivery section Check to see if there is paper jammed on the running route Remove the jammed paper Check of state of mechanical parts Check the sensor lever of the delivery sensor Check to see if the sensor lever demonstrates any abnormal shape or motion Replace the sensor lever with a normal one Check of electrical parts Check the state of sensor signal detection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signal is detected normally Replace the PU PCB PRF PCB EXIT sensor or connection cord Check the output level of the EXIT sensor Check the following signal through the RELAY connector of the PU PCB PRF PCB Pin 9 EXIT sensor Confirm that the signal level varies as the sensor lever i
155. e Ass Side R Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C Bracket Inner Caulking 44158801TH Rev 3 110 Oki Data CONFIDENTIAL 5 2 43070501 Plate Ass Side R Gear LiftUp Z21234 Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C Do not apply grease here Gear LiftUp Z21234 Apply a normal amount of Molycoat EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L Gear ldle 244 in a large quantity to the gear tooth flanks at over 120 deg EM 30L Class F Gear Idle DrumZ24 102 Enlarged view 3 43070501 Plate Ass Side R Grease prohibition to post Gear Idle Exit Z32 Grease prohibition to gear Gear Planet Assy Apply a large around of MOLYKOTE EM 30L to all gear teeth EM 30L Class F Motor DC FC 45M 44158801TH Rev 3 111 Oki Data CONFIDENTIAL 4 43070501 Plate Ass Side R Apply MOLYKOTE EM 30L in a small quantity to the hatched parts EM 30L ClassA Apply MOLYKOTE EM 30L in a normal quantity to the gear tooth tip EM 30L CI SUE Css Gear LiftupR Z56 Apply a normal amount MOLYKOTE EM 30L to gear teeth of hatched area Link Liftup R Motor Pulse Liftup Gear ldleLiftup Z28 Gear Liftup Z121232 Apply MOLYKOTE EM 30L in a small quantity to the hatched parts
156. e are times when the document cover and document glass is contaminated with ink toner particles or paper coatings In this case the MFP will have to be cleaned frequently to ensure the best performance Follow the cleaning procedure as below 1 Open the document cover 2 Dip a clean cloth with non corrosion solvent like alcohol purity above 99 5 3 Wipe the document cover and the document glass gently as shown the following figure Continue until the entire document cover and document glass are cleaned and observe that no cleanser remains on the surface 4 Close the document cover Your MFP is now ready for use Document Cover Document Glass 44158801TH Rev 3 201 Oki Data CONFIDENTIAL 7 6 2 Cleaning the ADF From time to time the pad assembly and feeding rollers may become contaminated with ink toner particles or paper dust In this case the machine may not feed documents smoothly If this occurs please follow the cleaning procedures to return your machine to its original state 1 Moisten a cotton swab with isoprophyl alcohol 95 2 Gently open the ADF front cover Wipe the feeding rollers by moving the swab from side to side Rotate the rollers forward with your finger and repeat the above cleaning procedures until the rollers are clean Be careful not to snag or damage the pick springs Wipe the pad in the direction from top to bottom Be careful not to hook the pick springs Close the ADF u
157. e if its motion is stiff Replace the Dup IN sensor lever Dup In sensor Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Replace the duplex PCB V7Y PCB sensor or connection cord Duplex motor Check of operating state of motor Check visually to see if the paper has started reversal motion from the slit of the rear cover If the reversal motion has not been started check to see if the planetary gear in the duplex unit is stiff 7 4 Duplex print jam occurs in the Duplex input Confirmation Items 7 4 1 Check of operating state of s Confirmation Tasks ensor levers Replace the planetary gear Action at NG Dup R and Dup F sensor levers Check of sensors Remove the Duplex and check the motions of the sensor levers Replace the sensor levers Check the state of sensor signal defection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Except for the Dup In sensor check the state of signal detection in two cases With a sheet of paper placed inside the duplex unit and with the paper removed 7 5 Paper is not fed to a Regist roller from Duplex section Confirmation Items Confirmation Tasks 7 5 1 Check the operational condit ion of the clutch Replace the duplex PCB V7Y PCB corresponding sensor or connection cor
158. e internal failure Fail to connect Mail server Contact network administrator Fail to connect Mail server Fail to get Mail server response Contact network administrator Unpredicted error Contact network administrator Fail to get Mail server response Unpredicted error Service unavailable Contact network administrator Service not available closing transmission channel The Server is going to shut down No support SMTP Login extension Contact network administrator Mail server doesn t support SMTP Login extension No support SMTP Login authentication Contact network administrator Mail server doesn t support SMTP Login authentication SMTP Login error Check Login name SMTP Login user name error Mailbox unavailable Check To address Requested mail action not taken mailbox unavailable Processing error Contact network administrator Requested action aborted local error in processing Insufficient system storage Contact network administrator Temporary authentication failure Contact network administrator Requested action not taken insufficient system storage Temporary authentication failure The authentication failed due to a temporary server failure Command error Restart Scanner Syntax error command unrecognized Parameter or argument error Check Network Settings Syntax error in parameters or arguments Sequence error Restart Sca
159. e the cover assembly OP and spring torsion 4 Release two claws C of the cover assembly OP as shown in Figure 3 and remove Board PRP and cable Figure 2 44158801TH Rev 3 93 Oki Data CONFIDENTIAL 4 2 5 10 Low Voltage Power Supply Low Voltage Fan Hopping Motor Fuser Motor AWarning comm ZX When replacing the low voltage power supply there is a danger of electric shock Be sure to wear an insulation gloves or do not touch the electrically conduction areas or terminal directly by hand during the part replacement work It takes approx 1 minute for capacitors to be completely discharged after the AC power cord is disconnected Be careful not to receive electric shock because capacitors may not discharge in case if PCB is defective 1 Remove the cassette assembly 2 Disassemble the print engine controller PCB See Subsection 4 2 5 5 3 Disassemble the control PCB See Subsection 4 2 5 4 4 Disconnect all the cables from the Guide Cable PowerLow 5 Unplug the fuser I F connector from the low voltage power supply and remove Guide Cable PowerLow D by releasing the two claws 6 Remove two screws silver and four connectors CN1 CN2 CN3 and disassemble low voltage power supply Tool No 1 At the same time remove screw to disas semble AC inlet Assy Release claw C and remove low voltage fan Detach motor cover
160. e the SWITCH SCAN function of the diagnostic mode Replace the toner to check to see if the sensor is normal Hold a white sensor PCB PRZ paper in front of the sensor and see if the SCAN state PCB PU PCB PRF varies PCB or the FFC between PRZ and PRF Note How to check a toner sensor operation with SWITCH SCAN in the self diagnosis mode 1 Confirmation of the operation in the device 1 Change to a display that a changing situation of the toner sensor is confirmed from the operation panel in the self diagnosis mode Refer to Section 5 4 2 3 Switch Scan Test as for how to display the operation panel 2 When taking out an ID unit and toner cartridge TC from the device there is a window on the observers right from the device in a position across to the side of the TC In that window a toner sensor is located 3 Hold up a piece of white paper against a sensor in a place within 3mm from a sensor window 4 The operation panel displays L if a piece of paper has light reflection and it displays H if not 5 By holding up a piece of paper if the operation panel changes H to L or L to H the device operates normally Response in NG Clean a toner of the sensor surface and clear paper dust Confirm a connection state of FFC cable between the toner sensor board PRF and PU main board PRZ Check an operation again and exchange PU main board PRZ or a toner sensor board PRF if there is no change 2 C
161. e the transfer voltage set values of the respective colors Unit KV Pressing the MENU key switches over the indication KR 2 YR 2 MR2 CR2 KR BLACK transfer roller resistance value Unit uA YR YELLOW transfer roller resistance value Unit uA MR MAGENTA transfer roller resistance value Unit uA CR CYAN transfer roller resistance value Unit uA Pressing the MENU key switches over the indication ETMP UTMP 2 REG EXT 2 ETMP Hopping motor constant speed correction parameter Environmental temperature Unit DEC UTMP Fuser motor constant speed correction parameter Target fuser temperature Unit DEC REG Hopping motor constant speed timer value I O set value Unit HEX EXT Fuser motor constant speed timer value I O set value Unit HEX 44158801TH Rev 3 162 Oki Data CONFIDENTIAL Pressing the MENU key switches over the indication KID YID 2 MID CID KID YID MID and CID denote the constant speed timer values of the respective ID motors l O set values Unit HEX Pressing the MENU key switches over the indication BELT FRM xxx BELT Constant speed timer value of belt motor I O set value Unit HEX FRM AD value of frame thermistor reading Unit HEX xxx Frame temperature Unit C Pressing the MENU key switches over the i
162. echanism No 25 Not operable Density correction test DENS ADJ TEST Judgment of good bad density correction mechanism No 26 Not operable Indication of consumable part counter CONSUMABLE STATUS Indication of consumed state of consumables No 29 Not operable Indication of consumable part continuance counter PRINTER STATUS Indication of lifetime consumed state of consumables Not operable Factory Shipping mode switching FACTORY MODE Switching between Factory mode and Shipping mode No 3 No 30 Check of Fuse status SET Indication of the status of each fuse Not operable Engine parameter setup Indication of LED head serial number SENSOR SETTING LED HEAD DATA Setup of Enable Disable of error detection by various sensors Indication of the serial number of LED head data Not operable Not operable 44158801TH Rev 3 153 Oki Data CONFIDENTIAL 6 3 2 2 1 Activation method for self diagnostic mode Level 1 1 The system maintenance menu mode is activated when the power is turned on with the MENU and MENU keys held down simultaneously 2 Press the MENU or MENU key several times until ENGINE DIAG MODE is displayed Pressing the ENTER key causes DIAGNOSTIC MODE to appear DIAGNOSTIC MODE XX XX XX FACTORY SHIPPING 3 XX XX XX of DIAGNOSTIC MODE XX XX XX which is displayed in the LC
163. eck the U grooves of the side plates for any trouble If the trouble is irreparable replace the printer 44158801TH Rev 3 260 8 5 3 2 2 1 Background is dirty partly Confirmation Items 2 1 1 ID unit Background is dirty Fig 8 2 B Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Drum exposed to light Check to see if the ID unit has been left in an environment where its surface was exposed to light for a long time Replace the ID unit To use a new ID unit on atrial basis use FUSE KEEP MODE of the System Maintenance Menu Leak of toner Check to see if toner is leaking from the ID unit or toner cartridge Replace the ID unit or toner cartridge To use a new ID unit on atrial basis use FUSE KEEP MODE of the System Maintenance Menu Fuser unit Offset toner of fuser unit 2 2 Background is dirty totally Confirmation Items 2 2 1 Print medium Type of medium Check to see if the fuser unit has offset toner from the previous print job sticking Confirmation Tasks Check to see if an especially thin medium is used for printing Repeat idle printing by using waste medium until the offset toner is exhausted to the print medium Or replace the fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Action at NG Use the prescribed paper High voltage terminal
164. ed for tampering verification is incor ERRCODE ERROR rect This error occurs when an image is pushed away or the unprintable area is specified PROTEC PAPER Size of information to be embedded is greater than ERRCODE ERROR paper size It is required to reduce information to be embedded or increase print paper size to make prints PROTEC PAPER NTP server setting is not correct Print JOB is ERRCODE ERROR canceled because it judged that the correct time is impossible to enter Users need to change the set ting of NT server REPLACE TONER Indicates that a waste toner box represented by ERRCODE COLOR WASTE COLOR has become full and needs to be re TONER FULL placed Error 414 Y Error 415 M Error 416 C Does not occur for K Warning status takes effect at Cover Open Close and printing of about 50 copies becomes available 44158801TH Rev 3 208 Display on Operator Panel REPLACE TONER ERRCODE COLOR TONER EMPTY REPLACE TONER ERRCODE COLOR TONER REGIONAL MISMATCH Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 5 9 Attention LED Description Toner ends Error 410 Error 411 Error 412 Error 413 Warning status takes effect at Cover Open Close Indicates the toner cartridge is not for use in the printer The printer recovers from the error after replacement of the toner cartridge with a toner cartridge for the printer Error 554 Y Error
165. eet receive is always located in the upper position Modify the tray so that the sheet receive will be raised to the prescribed position Confirm condition of mechanical parts Check sensor levers at the entrance sensor 2 and WR sensor lever Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one Planetary gears for paper feed control Conduct the Motor and Clutch Test of the self diagnostic mode and actuate the feed motor FRONT MOTOR to make sure that both of the planetary gears rotate in their lower positions The planetary gear box is the right hand white molded section which is accessible by opening the front cover Replace the planetary gear box Front cover Check to see if the right and left locks of the front cover are properly locked Replace the front unit Check of the operating state of motors Feed motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed motor operates normally Exchange a PU board PRF PCB or paper feed motor Feed motor driver Unplug the HOP connector of the PU PCB PRF PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Exchange a PU board PRF PCB Check of connections Feed mot
166. ef Subject Def From Scan Size Limit FAX Setting Phone Book Select Input Admin Password Add Speed Dial Add Group Dial Delete Speed Dial Delete Group Dial Delete All Append Phone Reprots Activity Report Transmission Report Transmission Report Broadcast Report Protocol Dump Report Image in MCF Cancel Fax Jobs Setup FAX Station ID Fit to Page Detect Dial Tone Detect Busy Tone Re dial Redial Interval Ring Response Dial Prefix Manual Receive DRD Mode DRD Pattern ECM mode Speaker Volume Service mode Activity Report Fax Header Attenuator MF Attenuator Transmission rate Monitor Control Enter subject Enter from address Oki Data CONFIDENTIAL After the following setup is finished returned to this class Execute Return to Menu Settings after the execution X1 7X 1 X1 44158801TH Rev 3 292 Oki Data CONFIDENTIAL Pulse Dial Rate Pulse Make Ratio Tone Duration Calling Timer Tone Send Test Pulse Send Test Tone Send Test Modem Sinal Send Test Tone Pulse Clear Fax Report 3X 1 1 1 Key Report Print Menu Map Menu settings printing Printer Demo Page Printer Demo Page
167. em is displayed DENS ADJ TEST DENS ADJ EXECUTE 3 Pressing the ENTER key executes the test of the item currently displayed on the panel lt lt DENS ADJ EXECUTE is executed DA density correction test is conducted READY light blinking When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK DENS ADJ RESULT Pressing the MENU key increments the test result sequentially in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 2 44158801TH Rev 3 1657 Oki Data CONFIDENTIAL lt lt DENS ADJ RESULT is executed gt gt The same as the key operation of Item in the execution of DENS ADJ EXECUTE lt lt DENS ADJ PAR SET is executed gt gt Indication only without functionality lt lt AUTO CALIBRATION is executed gt gt D Automatic setting of a density sensor sensitivity correction value is made READY light blinking When the test ends the test result OK or error name appears in the upper line of the display section and RESULT in the lower line OK DENS ADJ RESULT Pressing the MENU key increments the test result sequentia
168. em nennen nennen rennen 188 6 6 1 Updating with the OKI MFP Network Setup Tool ee 188 6 6 2 Updating by Running the Scanner in Loader Mode s 191 6 7 Adjustment of scanner after replacement of scanner main board susssse 193 7 PERIODICAL MAINTENANCE eeeeeeeeeeeeee eene nennen nnn n nennen inna 196 71 Recommended replacement parts sss nennen nnne 196 2 GIS AIUNG aes eect ats aeacet sn nk cect aw getters ot ds stadia tee ned eee ded ett 196 49 Cleaning ot LED lens array ii a en A LOU RERO Ceu ooo sads 196 7 4 Cleaning of pickup rollers sse nennen net nnne nennen 198 Zb Internal cleaning of printer Gites ea Aisin ieee ee ois 199 L Preventive Maintenant Ossorio tre uere et eee ca a EE En Ep 201 7 64 Cleaning the document glass sss eene nens 201 7 6 2 Cleaning trie ABE urere d eerte her eerte egere de abe de rale dde ng en Edad 202 7 6 3 Cleaning a Paper Jam seisseen iaaiaee aeae aa ONAA Aaina 202 TEA Replacing Me ADF pad iie tene lve davis tee eee Lern eus Rp ote t Cru n Eder at 203 44158801TH Rev 3 6 Oki Data CONFIDENTIAL 8 TROUBLESHOOTING PROCEDURES 2 222522 cnra inania cauaa oou usa 204 8 4 Precautions prior to repair sssssssssseseeeneeeeene nennen nennen nennen nnns 204 8 2 Items to be checked prior to taking action on abnormal images
169. emperature In operation 10 C 32 C 17 C 27 C temperature at full color printing with quality guaranteed At stand by 0 C 43 C power off In storage 1 year max 10 C 43 C with drum and toner At transport 1 month max At transport 1 month max 29 C 50 C with drum and without toner 29 C 50 C with drum and toner Operation Environment humidity In operation 20 80 50 70 humidity at fullcolor printing with quality guaranteed Max wet bulb temperature 25 C At stand by 10 90 Max wet bulb temperature 26 8 C with power off In storage 10 90 Max wet bulb temperature 35 C At transport 10 90 Max wet bulb temperature 40 C 44158801TH Rev 3 12 Category Service life Printer life Oki Data CONFIDENTIAL MC560 CX2033MFP ES5460MFP 420 000 pages 5 years Print duty M L 12 A L 12 5 Max 50 000 pages mo Average 4 000 pages mo MTBF 2 3 duty Not applicable MPBF 40 000 pages MTTR 20 minutes Toner life 5 duty Starter toner Appended ODA Approx 2 000 pages black OEL AOS Approx 1 500 pages black ODA Approx 2 000 pages color OEL AOS Approx 1 500 pages color Standard Approx 8 000 pages black Approx 6 000 pages color With 1st new drum Approx 7 200 pages black Approx 5 200 pages color Image drum life Appro
170. en pressed and stays blue After pressing this button some settings related to fax functions become available If the device is not operated in the selected period of time 20 sec to 180 sec to switch to standby mode Fax mode is switched to standby mode that is set as the default mode The default setting of the standby mode is Copy mode 9 Cursor keys These are to move the cursor up down left right in the LCD Also they offer the operator to switch the indication of the function up down key 10 Return Cancel button This button offers two functions depending on mode 1 To cancel a setting and to return to the next upper menu 2 To clear whole line of the address entered during operation of a Send function 11 Select OK button This is to select an option and determine it Also it is used to go to the next lower setting 12 Address book button This is a button to display the existing E mail addresses for the Send functions in Scan To mode This is a button to display the existing phone numbers for the fax functions in Fax mode 13 FTP Address button This is to display the existing FTP addresses for the Send functions This button is only available in Send mode A user can choose destination from FTP addresses displayed and execute the Send functions 14 Additional settings button This button is used to change settings of copy mode Send mode and Fax mode The settings can be changed in 20 to 180 seconds from the
171. en the display of the scanner changes to the standby screen hold down the Reset button for five seconds to reset the scanner to the factory default settings With this operation update completes When all the above is done print a menu map of the scanner or go to Menu Information Firmware Version in the scanner operation panel and make sure that the version of the irmware has been updated 44158801TH Rev 3 190 Oki Data CONFIDENTIAL 6 6 2 Updating by Running the Scanner in Loader Mode This update method is used in the following circumstances The scanner does not start normally after its power is turned off during firmware update Update with an OKI network setup tool fails After the scanner power is turned on the display does not changes to the standby screen The flow of update is as follows start the scanner in Loader mode first and then update only he system firmware with an upload tool After that update every firmware with an OKI network setup tool described in section 6 6 1 above The followings are the steps to update D Directly connect a PC and the scanner with a network crossing cable t is unnecessary to connect them with a network crossing cable if they are already connected to the network in the LAN environment 2 Turn off the scanner power hold down the numeric key 1 and turn on the scanner power The scanner is started in Loader mode The scanner LCD displays the ve
172. enaas 131 4 4 2 1 Steps of exporting and deleting data 131 4 4 2 2 Steps of importing the exported data sse 134 5 PANEL SWITCH FUNCTIONS 5ussaua duas aimed cs odezuEdciui ctae EPEFRF M XVII NE Ea Pa esa Sae ac MZU 136 51 Scanner Operator Panel tette repete tete ttl du ea inde dec Ene uu Sea 136 s MEE oUm E 136 SN MEN VII E UD EET 136 sup ME ED PEG D MT EE 138 541 3 GControl Panel D as aaa bo DARE aE 139 44158801TH Rev 3 5 Oki Data CONFIDENTIAL 6 MAINTENANCE MENDJUJS ionaia arn hin aia bk auia s a a rb kai 142 6 1 System maintenance menu For maintenance personnel 142 6 2 Maintenance Wily ossis pere c Ep E Eee exe bee nu eeet expe eu EAE Decet aee Eme ties 145 6 3 Functions of user s maintenance menu ssssssssseseeeeeeeeeen nennen 149 6 31 Maintenance menu For end users eesesessseseeeeeeeennne nennen nnns 149 6 3 2 Self diagnostic mode sssssssssssssssssseeeeeeeen nnne enne 150 6 9 24 Operator panel iit eie ete caa ee desean 150 6 3 2 2 Normal self diagnostic mode Level 1 ssssssm 153 6 3 2 2 1 Activation method for self diagnostic mode Level 1 154 6 3 2 2 2 Deactivation of self diagnostic mode sssssssseess 154 0 9 2 9 Switeh scan test uice siae iste aie cta C a dod v ee cena 154 6 3 2 4 Motor clutch test bananen eene nnne 157 0 9 2 5 TOSTO uir
173. eplace Y Toner M Waste Toner Full Replace M Toner C Waste Toner Full Replace C Toner waste toner will fill up the box Toner replacement is nec essary Y MorcC K Toner Empty Replace K Toner Y Toner Empty Replace Y Toner M Toner Empty Replace M Toner C Toner Empty Replace C Toner toner empty K Y MorcC Warning status takes effect at Cover Open Close while allowing printing approx 20 pages at least 5 times A4 density 5 Have You Replaced Y Toner Yes No Have You Replaced M Toner Yes No Have You Replaced C Toner Yes No Displayed to confirm whether the user has replaced the toner after Cover Open Close after Waste Toner Full er ror The selection of Yes will reset the toner counter while clearing Waste Toner Full error The selection of No will bring the printer to waste toner full warning status Paper Size Error Open Front Cover Inappropriate size paper was fed from a tray Usually paper is automatically exit out and error message is displayed After Cover open and close error is recovered If paper is remained in the printer remove paper and close cover Open and close the cover to perform recovery printing and continue 44158801TH Rev 3 280 Error Message Paper Jam MP Tray Open Front Cover Paper Jam Tray1 Open Front Cover Paper Jam Feed Open Front Cover Paper Jam Transport Open Top Cover Paper Jam Ex
174. er Toner cartridge ID unit Drum cleaning blade 44158801TH Rev 3 24 Oki Data CONFIDENTIAL 6 Removal of Electricity Electrically charge on the OPC drum surface decveases by exppsing the OPC drum surface after transfer to the light Charging roller Board for the light of the removal of electricity Light for the removal of electricity OPC drum 7 Belt Cleaning Toner remaining on the transfer belt is scraped off by the belt cleaning blade and collected into the waste toner box of the transfer belt unit Transport belt Belt waste toner box Belt cleaning blade 44158801TH Rev 3 25 j Oki Data CONFIDENTIAL 8 Fuser The toner image which was transferred to the paper is applied heat and pressure as it passes between the heat roller and the backup roller and it is therefore fused onto the paper For the sake of safety a thermostat is provided it comes on to cut off the voltage supplied to the heater if the heat roller temperature rises above a certain preset temperature Thermostat Thermistor Halogen Lamp Paper Pad Thermistor Fusing Temperature Settings Paper thickness Paper Type Settings Temperature Settings Medium temp High temp Medium temp Low temp Low temp 44158801TH Rev 3 26 Oki Data CONFIDENTIAL 2 2 Printing process The paper fed from Tray 1 or Tray 2 is carried by the paper feed roller register rol
175. ersion Version System F W Version Version Version Scanner F W Version Web Page Version Version Version Version Version Resource File Version Version Version Configuration Version Version Version PTT Table Version Version Version Printer Tray1 Paper Size Letter A4 Menu Tray2 Paper Size Letter A4 MP Paper Size Letter A4 Tray1 Media Weight e Tray1 Media Type Medium Plain Plain Tray2 Media Weight Medium Medium Tray2 Media Type Plain Plain e MPTray Media Weight Medium Medium MPTray Media Type Plain Plain Density Control Auto Auto Adjust Densty Network Adjust Registration P Address 192 168 1 1 192 168 1 1 Settings Subnet Mask 255 255 255 0 255 255 255 0 Gateway IP 192 168 1 254 192 168 1 254 DNS Server 0 0 0 0 0 0 0 0 DHCP Enable OFF OFF Device Name Optional strings Initial strings OL MAC Address lower 6 digits Optional strings Initial strings OL MAC Address lower 6 digits IEEE802 1x DISABLE DISABLE EAP Method TLS TLS User ID BLANK BLANK Password BLANK BLANK SMTP Server BLANK BLANK SMTP Port 25 25 POP3 Server BLANK BLANK e POPS Port 110 110
176. fan cord Check to see if the surplus portion of the cord is touching of the connector the blades of the fan Correct the cord laying route Replace the fan 24V fuse F501 of duplex Check to see if the fuse F501 is blown out or not Replace the duplex PCB V7Y PCB PCB V7Y PCB 24V supply of duplex PCB Check to see if the fuse FU3 of the PU PCB PRF PCB Replace the PU V7Y PCB is blown out or not PCB PRF PCB 11 3 DUPLEX fan does not rotate in DUPLEX printing Confirmation Items Confirmation Tasks Action at NG 11 3 1 24V power supply Fuses F2 and F4 of PU Check to see if the F2 and F4 are open or not Replace the PU PCB PRF PCB PCB PRF PCB 24V power supplied to PU Check the power through the POWER connector of the Replace the low PCB PRF PCB PU PCB PRF PCB voltage power Pins 4 5 6 24V supply Pin 8 OVL Pins 1 2 3 OVP 44158801TH Rev 3 252 Oki Data CONFIDENTIAL 8 5 2 12 Print Speed is Slow Low Performance 12 1 Print speed decreases up to 2ppm Confirmation Items Confirmation Tasks Action at NG 12 1 1 Environmental temperature Environmental temperature Check to see if the printer is located in such a small Review the of the location where the room that the environmental temperature gets unusually installation printer is installed high or the cooling effect of the fans cannot be obtained environment especially check to see
177. ge Service call 170 Error 171 Error Table 8 1 2 Service Call Error 5 7 Short circuit in fuser thermistor or open detected Error Description Does error reoccur Oki Data CONFIDENTIAL Turn power ON again Replace fuser unit note Service call 172 Error 173 Error Abnormal temperature detected by fuser thermistor high temp or low temp Does error reoccur Turn power ON again Replace fuser unit Service call 174 Error Short circuit in back up roller thermistor detected at high temperature Does error reoccur Turn power ON again Replace fuser unit Service call 175 Error Open of back up roller thermistor detected at low temperature Does error reoccur Turn power ON again Replace fuser unit note Service call 176 Error 177 Error Abnormal high temperature of back up roller thermistor detected Does error reoccur Turn power ON again Replace fuser unit Service call 181 Error 182 Error Option unit I F error 181 Duplex Unit 182 Option Tray Does error reoccur Turn power ON again After checking connection parts of connector replace option unit Power off on 190 Error System Memory Overflow Does error reoccur Turn power ON again Add option RAM DIMM Service call 200 Error 202 Error PU Firmware download Error Error occurered while writing over the PU firmware Turn the
178. h a new one Color registration sensor Dirty sensor Check to see if the sensor has toner or paper chips Wipe off the dirt sticking Color registration sensor shutter Defects of the shutter Check the shutter operation in the self diagnostic mode Replace the shutter operation or modify the mechanism 6 2 Although REG ADJUST TEST of the engine maintenance function is OK Color drift is seen Confirmation Items Confirmation Tasks Action at NG 6 2 1 Paper feed system State of paper feed system Check to see if there is anything on the paper feed route Remove the of running route that hinders the paper from running obstacle 44158801TH Rev 3 264 8 5 3 7 Solid Black Print 7 1 Solid black on a full page Confirmation Items 7 1 1 High voltage contact state Confirmation Tasks Oki Data CONFIDENTIAL Action at NG CH terminal Check visually from above to see if the terminal extending from the printer is properly in contact with the high voltage terminal on the left side of the ID unit Replace the terminal of the printer side CH terminal Check to see if the high voltage terminal remains in normal contact on the high voltage PCB Remove the high voltage PCB by opening the left cover and check to see if the terminal is abnormally installed Redo the installation of the terminal properly ID unit terminal Ensure visually that the high v
179. h button failure Replace the LCD module 44158801TH Rev 3 2754 Oki Data CONFIDENTIAL 8 7 2 8 MFP is not connected to the network Table 8 7 8 Cause Maintenance Method RJ 45 connector is not Plug the connector in plugged in Network cable is damaged Replace a good one IP address is invalid Ask MIS for a valid address Subnet Mask is invalid Ask MIS for a valid value Gateway IP is invalid Ask MIS for a valid address 8 7 2 9 MFP cannot send email Table 8 7 9 Cause Maintenance Method SMTP server IP is wrong Ask MIS for a correct SMTP server ad dress From address is wrong Check From email account To address is wrong Check To email address Other causes Please refer to the following error code table 44158801TH Rev 3 276 Oki Data CONFIDENTIAL 8 7 2 10 Error message LCD of scanner 8 7 2 10 1 Error message during initializing Error Message Meaning Hardware Error Hardware Error Check Scanner Lamp Error Lamp Error Check Scanner Home Sensor Lock Error Home Sensor or Lock Error Check Scanner Release the Lock ADF Paper Jam ADF Paper Jam Check Scanner Remove the paper PIN ID Error Please Re input Please Re input Failed to Failed to detect printer 90second Time out Detect Printer Check the printer is on line or cable is connected Failed to get Failed to get printer information Printer Information
180. he image drums green tubular parts are extremely vulnerable Use good caution in handling them Do not expose the image drum cartridges to direct sun or intense light over approximately 1500 luxes Even under the inside lighting do not leave them exposed for five minutes or longer 44158801TH Rev 3 199 Oki Data CONFIDENTIAL 4 Take out the fuser unit Caution Personal injuries may occur A The fuser unit is extremely hot Be careful not to touch it If the fuser unit is hot do not try yourself to clear paper but wait until the fuser unit becomes cool 1 Raise the fuser unit lock levers 2 blue in the direction of the arrow 2 Take out the fuser unit holding it by the handle Handle Fuser unit locking lever blue Fuser unit locking lever blue 5 Wipe the metal shaft using a soft cloth or tissue paper 6 Install the fuser unit back in place For details see Replacing the fuser unit in Setup Part of the User s Manual 7 Put the four image drum cartridges gently back in the printer 8 Close the top cover 44158801TH Rev 3 200 Oki Data CONFIDENTIAL 7 6 Preventive Maintenance This MFP is designed to be free of maintenance However it is suggested to perform preventa tive maintenance in the shorter term either every 6 months or every 60 000 sheets scanning to ensure a consistently optimum performance 7 6 1 Cleaning the document glass Ther
181. hecking with the right side plate detached so that the solenoid is visible Replace the PU PCB PRF PCB or feed solenoid Feed solenoid Check to see if there is anything that interferes with the moving part of the solenoid cord etc Correct the assembling of the printer to make it normal Check of connections Feed solenoid cord Check the connected state of the cord Check for any incomplete connection or skew insertion and check the cord visually if it has any assembling problem Correct the connection properly Replace the cord with a normal one Feed solenoid cord Check to make sure that the cord is not caught under any assembled part of the printer Unplug the HSOL connector of the PU PCB PRF PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Unplug the HSOL connector and check to see if there is a resistance of approximately 89Q between pin 1 and pin 2 Replace the solenoid Assy and redo the reassembling properly 44158801TH Rev 3 237 Oki Data CONFIDENTIAL 8 5 2 4 Paper Feed Jam Error 390 Multi purpose Tray 4 1 Paper feed jam occurs right after turning on the power Multi purpose Tray Confirmation Items Confirmation Tasks Action at NG 4 1 1 Check of state of running route Paper running route in front Check to see if there is paper jammed on the running Remove the jammed unit route paper
182. his is to select scaling from the preset percentages 50 70 86 115 141 200 93 Fit To Page or Variable This function is only available in copy mode 2 Zoom button This is to make enlargements or reductions Scaling can be made in 1 increments This function is only available in copy mode and also when Variable is selected The scaling is selectable from 25 up to 400 3 One touch buttons This button makes it possible to send a facsimile with a touch of a button 4 Density button This is to select the density level 5 Numeric buttons These are used to enter the number of copies or E mail addresses 6 Copy mode button This button is used to switch the mode of the scanner to copy mode lights up when pressed and stays blue After pressing this button some settings related to the copy function become available 7 Send Mode button This button is used to switch the mode of the scanner to Send mode lights up when pressed and stays blue After pressing this button some settings related to Send functions become available If the device is not operated in the selected period of time 20 sec to 180 sec to switch to standby mode Send mode is switched to standby mode that is set as the default mode The default setting of standby mode is Copy mode 44158801TH Rev 3 136 Oki Data CONFIDENTIAL 8 Fax Mode button This button is used to switch the mode of the scanner to Fax mode lights up wh
183. hts up when 14196 A5 gt A4 is selected to copy 7 200 Lights up when 200 is selected to copy 8 Fit To Page Lights up when Fit To Page is selected to copy 9 Variable Lights up when Variable is selected to copy 10 Speed Lights up when Speed is selected to copy 11 Fine Lights up when Fine is selected to copy 12 Density The center LED of five LED lamps provided lights up usually Another LED lights up corresponding to the setting selected by pressing the Density button 13 Power Lights up when the power is turned on and is ready for operation 14 Alarm Lights up when an error has occurred 15 Power Save Lights up in power save mode 2 Buttons with LEDs A button with an LED is adopted for Copy mode and Send mode respectively Pressing either button lights up the corresponding LED 3 2 digit digital display This is to display the copy count 4 3 digit digital display This is to display the copy scaling b LCD specifications STN Gray Positive Transflective normal temperature 24 character x 2 line with backlighting at 6 o clock visual position yellow green LED backlighting Active area 88 3mm x 11 5mm Dot size 0 6mm x 0 65mm Dot pitch 0 65mm x 0 70mm 44158801TH Rev 3 138 Oki Data CONFIDENTIAL 5 1 3 Control Panel Part A Part B Part C Part A Copy Area Scaling Area Used to reduce document down to 25 or enlarge it up to 400 1 Increase s
184. i 1 Ssh 2 ong 8 8 SEEese gaggi ff OO m 9n mom tod dt OOO tet tet OO 1 RRG ERB S d i 2228338 Bes ee cere Cte Zopo ttg gtt g g Comm D ec mueemos E 1 T ws see C MN MM 222 1 1838 886 a i g ziSNH 4Q42222222224 i 8 i E 8 jet coswy z i 8858 gl 1 pOSWH LOSWH 1 n 1 ooo i 1 1 EN OEE id SOSNGZOSI 1 Oz H t189 18 Svesuossy 90S 1 i bald 6128 H B B i 90S guo CH 1 1 9894 SE90 1 08iNH 1 20 Z88H 1950 md 1 0vZH E s E Wm 1 809 6zzy 1 1 1 1 i ec RI M pen iH 1 I TUTM 1 waned DO 1 19899 1 usna gu 7 a a L lr4mu ws o Te oo scope iio crc 1 esw i a 1 E 1 izeswy teH zizygozy n i 3 r 1 swg NN 1 1 RN 1 psu 2 kt o gS ee He Ets Stns ee es 1 S SWH 3S jy O 4949 1 u 299 T ul 1 ESHd 5989 9 ayo 5098 2699m ZT 280 86894 F s094 85903 1 D EB Ray 2 b mm 66995 2 g g 8 1 0v99y 3 8 S 8 g kenana C g o 0 fs imi amp 5 8 8 g i 8 i 8 z Sou 959 E 29 gy es a ET E E EL LOU SURE 88 88 R j eee ee ee 99 GO L869 cy asso 4090 seso oe es 1 199 8090 B es o 1 5 E 1 55 1 8 osso 20g GE Q 9 9o BB aga 202 o Eg PU 0 a jp denm 1099 s 88 Pad Ro 1 8 z959 1 B i zos48 P gaso St 20 essy 2 eu iudicii sire i Bou me 285888 Bg wo 1 EZ i 883638 55 205 f wa eo su 6 88 88 88 990 GOS x i i 8a MES os ze 1 i E i i fd 2 5 8 88 g 1 H S 1910 vero i 2 8 5 1 S 8 AND M een
185. if the intake port or delivery port of the fan is blocked 12 2 Print speed decreases Confirmation Items Confirmation Tasks Action at NG 12 2 1 Setting of Media Weight Media Weight specified for Check to see if a wrong Media Weight is specified Correct the Media printing Weight 44158801TH Rev 3 25S 8 5 2 1 3 Option unit is not recognized 13 1 Duplex unit is not recognized Confirmation Items 13 1 1 Duplex PCB Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Duplex unit Check to see if the duplex unit in use conforms to the MC560 specification A unit conforming to the C3200 C5540 C5510 C5450 C5250 C3100 ML3100 C5200 ML5200 C5100 ML5100 C5300 ML5300 specification cannot be connected Replace the Duplex unit 13 1 2 Check of connections Connections from PU PCB PRF PCB to duplex PCB V7Y PCB Check to make sure that the cord is properly connected from the DU connector of the PU PCB PRF PCB to the duplex PCB Correct the connections Square connector connecting the duplex unit to the printer Check to see if there is any foreign matter trapped in the connecting part of the square connector Remove the foreign matter Square connector connecting the duplex unit to the printer 13 1 3 Check of control signal Check to see if the pins of the square connector are broken Replace the connector
186. ing the jam releasing lever of the two sided print unit section 2 Take out the jammed paper If the paper is not visible close the two sided print unit cover briefly and the paper will be unloaded automatically Note f the two sided print unit needs to be drawn out turn off the power of the printer Duplex unit cover JAM RELEASE METHOD Second tray unit section Optional Codes 391 392 1 Draw out the paper cassette of the second tray unit section and remove the jammed paper 2 After removing the paper open and close the front cover by holding the handle under the operator panel 44158801TH Rev 3 2357 Oki Data CONFIDENTIAL 8 5 2 3 Paper Feed Jam Error 391 1st Tray 3 1 Paper feed jam occurs right after turning on the power 1st Tray Confirmation Items Check of state of running rou Confirmation Tasks te Action at NG Paper running route in front unit Open the front cover and check to see if there is paper jammed on the running route Remove the jammed paper Check of state of mechanica parts Check the sensor levers of inlet sensors 1 and 2 Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one 3 2 1 Check of state of running rou Check of electrical parts Check the state of sensor signal detection Use the SWITCH SCAN function of the Maintenance Menu to check
187. intenance utilities Table 4 1 2 Maintenance Tools Service Tools Place of use Remarks Laptop computer Must have maintenance utilities installed USB cable 44158801TH Rev 3 69 Oki Data CONFIDENTIAL Part replacement methods 4 2 This subsection explains the replacement methods for the parts and assemblies illustrated in the disassembly system diagram below Left side cover 4 2 1 Open the scanner 1 Open the top cover 2 3 4 Open the feeder unit Remove screw silver and detach left side cover Tool No 1 Scanner Top cover Feeder unit 70 44158801TH Rev 3 Oki Data CONFIDENTIAL 4 2 2 Right side cover Open the scanner 1 Open the top cover 2 3 4 Open the feeder unit Remove screw D and detach right side cover Tool No 1 Feeder unit Top cover Scanner 71 44158801TH Rev 3 Oki Data CONFIDENTIAL 4 2 8 Detachment methods of the scanner and printer 1 Detach left side cover and right side cover See Subsection 4 2 1 4 2 2 2 Remove the four screws D and detach the scanner Tool No 1 Top cover Stand unit L Stand unit R Note Be careful when you detach the scanner The stand unit R L will rotate under the restoring force of the spring when the scanner is detached from the printer 44158801TH Rev 3 72
188. is empty When printing of the job is completed this warning disappears if a user opens closes the cover or reboots the printer 40994 Check The Printer The data of COPY is memory full 44158801TH Rev 3 279 Oki Data CONFIDENTIAL Error Message Meaning 10982 Check The Printer 30114 Check The Printer 411yy Check The Printer 480yy Media Mismatch Check The Printer 482yy Media Mismatch Check The Printer 483yy Media Mismatch Check The Printer Job cancelled because of no permission for printing Related to JobAccount Cleared by pressing ON LINE switch Invalid data was received Press the On line switch and eliminate the warning Displayed when unsupported PDL command is received or a spool command is received without HDD Manual paper feed is required Manually insert the paper shown by mmm The media type in the tray does not match the print data Load mmm ppp paper in MP Tray or Tray1 30993 Check The Printer Network initializing 472yy Tray1 Empty Load mmm in Tray1 Printing request is issued to an empty tray1 470yy MP Tray Empty Load mmm in MP Tray Paper feed from MPTRAY is attempted but the tray is empty Loading mmm paper and pressing the On line switch will start printing 30097 Check The Printer Memory capacity overflows Press ON LINE switch so that printing continues Install expansion RAM or decrease data size Y Waste Toner Full R
189. is oti oie tete Gies uet eel ion ies 159 6 3 2 6 Color registration adjustment test ssssessemee 164 6 3 2 7 Print density adjustment test sssssssseeeeeeeeenm en 165 6 3 2 8 Indication of consumable part counters 167 6 3 2 9 Indication of printed page counters ssssssse em 168 6 3 2410 Factory Shipping switching sssusa cesan aiaia aiaiai ade 168 6 3 2 11 Setup of self diagnostic function ssssssssssseeeeen 169 6 3 2 12 Indication of LED head serial NUMbET ccceceeeeeeeeceeeeeeeeaeeseeeeeeetaeeeeeneeee 170 6 3 2 13 Details of panel indications sse nnn 171 6 3 3 Various types of print on the individual printer equipped with controller 182 6 3 4 Functions of keys when depressed at power on sssssseeee 182 6 4 Setup after replacement of parts ssssissssssssseseeeeee eene entente 183 6 4 4 Precautions on the replacement of engine control PCB sessssssss 183 6 4 2 Setup of EEPROM after replacement of TBR TB2 6 PCB sss 186 6 4 2 4 Replacement of EEPROM after replacement of TBR TB2 6 PCB 186 6 4 2 2 Setup of CU Serial Number ssssssssssssseeeeeeeeen nennen 186 64 9 Set p of destihaltlOn ss lette cordi te cdd cedex de eR RR Even hex ne ove Es 187 6 6 Updating Scanner Firmware ssssssssseeeeeeeeeeeen e
190. ister motor rotates Clockwise turn transporting the paper until the IN2 sensor comes ON As the register motor rotates clockwise the MPT paper feed roller is driven 2 After causing the IN2 sensor to come ON the paper is further carried over a certain distance to finally hit register roller U This corrects skew of the paper 3 As shown in Figure 2 4 the register motor rotates Counterclockwise turn to let register roller U transport the paper As the register motor rotates counterclockwise register roller U is driven IN2 Sensor Registration Roller U Stop Solenoid Lever Solenoid OFF Registration Motor CW Figure 2 3 MPT Hopping Roller IN2 Sensor Registration Roller U Drive WR Sensor Paper Solenoid Lever Solenoid OFF Ao Registration Motor CCW Figure 2 4 44158801TH Rev 3 28 Oki Data CONFIDENTIAL 3 Transport belt 1 As the transport belt motor rotates in the direction of the arrow the transport belt is driven The belt unit consists of one transport roller placed immediately underneath each color drum with a transport belt inserted in between them As the specified voltage is applied the transport belt and the transport rollers send the paper located on the transport belt to the fuser unit while transferring to it the toner image present on each color drum Drum Carrier belt Carrier transfer roller Carrier transfer belt motor Figure
191. it Open Top Cover 40980 Check The Printer K Drum Life Replace K Drum Y Drum Life Replace Y Drum M Drum Life Replace M Drum C Drum Life Replace C Drum Oki Data CONFIDENTIAL Meaning JAM has occurred MP Tray JAM has occurred Tray1 JAM has occurred Feed JAM has occurred in paper path Transport JAM has occurred in paper path Exit Displayed if jam is occurring in Duplex Unit and the Duplex unit is removed If a user removes the Duplex Unit when jam is not occurring in the Duplex unit Service Call Error 181 occurs Drum life Warning status takes effect at cover open close When the printer printed 500 pages the error occurs again Fuser Unit Life Replace Fuser Fuser life Warning status occurs at cover open close When the printer printed 500 pages the error occurs again Belt Unit Life Replace Belt Belt life Warning status takes effect at cover open close When the printer printed 500 pages the error occurs again Waste Toner Full Replace Belt Waste toner full Warning status takes effect at cover open close When the printer printed 500 pages the error occurs again 40034 Check The Printer Drum is not correctly installed 40035 Check The Printer 40036 Check The Printer 40033 Check The Printer Belt is unlocked or black drum is not correctly installed 40037 Check The Printer Belt unit is not correctly installed
192. it on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Greasing of right and left up down link levers Check to see if the slant parts of the link levers are properly greased Apply grease Assembled state of right and left up down link levers Check to see if any part around the link levers is obstructing their motion Reassemble them correctly Up down mechanism Assembled state around link levers Right and left link levers Check to see if the link levers are assembled in such a manner that they link to the planetary gears Check to see if the link levers are placed in the positions where the gears are engaged properly check to see if the link levers are placed with several gear teeth displaced Reassemble them correctly Reassemble them correctly Check of sensors Up down sensor lever integrated to the left link lever Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the left link lever Up down sensor Confirmation Items Check of load in the descent Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the sensor signals are detected normally Block the sensor with a piece of paper and then unblock it to see if the SCAN state varies 9 2 An error occurs in the operation of ID Unit Down Confirmation Tasks Replace the high voltage PCB Action at NG
193. itching narrow paper to wide paper Varies A printer is in power save mode Displayed in a Normal POWER SAVE combination of other message in the first line LCD back light extincts in the energy saving mode and blinks after that mode If the power is on during the energy saving mode it lights up and extincts after 30 seconds However the energy saming mode remains Also it lights up in the priority 365 in shut down process Executing Auto Color Adjusting DJUSTING COLOR Executing Auto Density Adjustment ADJUSTING DENSITY Status code 10988 corresponds to density reading Leisus STSDEN 1 thereto 10994 corresponds to density adjusting Leisus STSDEN 0 PU DOWNLOADING Varies Downloading PU F W This is not user level error Normal This function is secret to users Therefore this status does not occur in a user environment 44158801TH Rev 3 174 Oki Data CONFIDENTIAL LCD English Attention a means no display in upper line LED Description Level Toner amount is low Displayed in a combination of Warning ORDER COLOR TONER other message in the first line In case of MENU LOW TONER STOP ATTENTION LED blinks and the printer shifts to OFF Line When an ONLINE switch is pushed or when arbitrary errors occur and the error is canceled an off line state is canceled and printing is continued until it is set to Toner Empty Arbitrary error
194. ite of the EEPROM set values of the CU PCB Adjustment purpose The EEPROM data is rewritten to another CU PCB in the event that the current CU PCB needs to be replaced due to maintenance replacement Section 2 4 1 1 2 1 Section 2 4 1 1 2 2 Section 2 4 1 1 6 4 Subsect 2 4 1 1 3 Invalid operation Subsect 6 3 2 10 Invalid operation Serial Number information setup Selection of the printer serial number recorded on the CU and rewrite of the output mode and device serial numbers Subsect 2 4 1 1 4 3 Invalid operation Set information of PCB items Verification of the serial No information and Factory Shipping mode Subsect 2 4 1 1 7 Invalid operation USB software update Update of USB software Section 2 4 2 2 1 Invalid operation NIC software update Update of NIC software Section 2 4 2 2 2 Invalid operation NIC Web Page update Update of NIC Web Page Section 2 4 2 2 3 Invalid operation Mac address setup Setup of Mac address Section 2 4 2 2 4 Invalid operation Consumable part counter maintenance function Copying of consumable part counters Drum counter Y M C K Fuser counter Belt counter Toner counter Y M C K Adjustment purpose When half used consumable parts are diverted to another printer the value of each consumable part is copied Section 2 4 2 2 4 Invalid operation 44158801TH Rev 3 146 Setu
195. ki Data CONFIDENTIAL 6 3 3 Various types of print on the individual printer equipped with controller Menu Map Printing Information on the program versions controller configuration network settings etc is printed Operation 1 Press the MENU key several times to cause INFORMATION MENU to be displayed 2 Press the ENTER key to cause PRINT MENUMAP EXECUTE to be displayed 3 Press the ENTER key Or press and hold down for two seconds or longer the push switch above the network connec tor on the back of the printer main unit Demonstration print The demonstration patterns for different destinations that are built in the ROM are printed Operation 1 Press the MENU key several times to cause INFORMATION MENU to be displayed 2 Press the ENTER key 3 Press the MENU key several times to cause DEMO1 EXECUTE to be displayed 4 Press the ENTER key 6 3 4 Functions of keys when depressed at power on The different keys provide the following functions when the power is turned on to the printer The following keys turn effective when pressed and held down until RAM CHECK is dis played in the upper line of the LCD and three to four asterisks in the lower line 1 MENU key amp MENU key amp ENTER key These keys start the printer in the CU program update mode When the printer is started in this mode the network does not work since the DLM function turns ineffective 2 BACK key amp ONLINE key a
196. ki Data CONFIDENTIAL JAM RELEASE METHOD FUSER unit section Codes 381 382 383 385 Caution Possible to get burned N The fuser unit can be very hot Be careful not to touch it If the unit remains hot do not hasten to work but wait until after the unit has cooled down a little and then remove the paper 1 Raise the lock levers 2 blue of the fuser unit in the direction of the arrows 2 Take out the fuser unit holding it by the handle and place it on a flat table Handle Fuser unit locking lever blue Fuser unit locking lever blue 3 While pushing the lever Blue of the fuser unit in the direction of the arrow pull out the jammed paper always in the direction of the arrow forward x NS Fuser unit 2 EE p locking lever blue 44158801TH Rev 3 231 Oki Data CONFIDENTIAL Hold the fuser unit again by the handle and put it gently back in the printer Push the lock levers 2 blue of the fuser unit toward the rear and fasten the unit 4 S Fuser unit locking lever blue Note After a jammed paper has been removed from the fuser unit section unfixed toner may still remain inside the fuser unit Therefore execute the Menu Map print Subsection 3 6 or print blank paper several times If the paper jam error is not cleared even after the jammed paper has been removed remove the other jammed paper by the procedure described below 1
197. ler L and transport roller When the paper is fed from the MPT it is carried by the MPT paper feed roller and register roller U Then an unfixed toner image is created on the paper transported onto the belt sequentially through the electrophotographic process of KYMC Thereafter the image is fixed under heat and pressure as the paper goes through the fuser unit After the image has been fixed the paper is unloaded to the stacker either face up or face down stacker according to the outputting method selected by opening or closing the face up stacker While the above refers to the one sided print operation of the printer its operation in two sided print will be explained below When two sided print is conducted the paper that has passed through the fuser unit following first one sided print is sucked into the Duplex unit by the separator DUP After entering the paper reversal transport path the paper is carried from there to the inside of the Duplex unit by the inverting operation of the reversal roller Then after passed through the Duplex unit by the transport roller that is located on the transport path inside the Duplex unit the paper is fed along the paper feed route of the Duplex unit to eventually merge the same route that comes from the tray From here on the same operation as that of one sided print of paper fed from the tray takes place Ree 7 BEN di rd MPT paper feed roller NI Halogen lamp Separator DUP i E y A A Transport
198. ll the RAM DIMM again Replace the RAM DIMM service 020 Error CU ROM Hash Check Error Does error display reappear Power OFF ON Replace TBR TB2 6 PCB Service call 025 Error CU Font ROM Hash Check Error A font ROM hash check error was detected On printers for domestic market only Power OFF ON Replace TBR TB2 6 PCB Service call 030 Error CU RAM Check Error Does error display reappear Power OFF ON Replace TBR TB2 6 PCB Service call 031 Error CU Optional RAM Check Error Is RAM DIMM set properly Is error recovered by replacing RAM DIMM Reset RAM DIMM Replace RAM DIMM Replace TBR TB2 6 PCB Service call 036 Error Service call 040 Error RAM Spec Error Unsupported DIMM specification of the CU RAM CU EEPROM Error Is a genuine RAM DIMM in use Is the RAM DIMM installed properly Is the fault recovered when the RAM DIMM is replaced Does error display reappear Use genuine RAM DIMM Reset RAM DIMM Replace RAM DIMM Replace TBR TB2 6 PCB Power OFF ON Replace TBR TB2 6 PCB Service call 041 Error CU Flash Error Flash ROM Error on the CU board Does error display reappear Power OFF ON Replace TBR TB2 6 PCB 44158801TH Rev 3 214 Message Service call 042 Error 043 Error 045 Error Table 8 1 2 Service Call Error 2 7 Flash File System Error Error Description Access to the Flash ROM directly
199. lly in the display Pressing the MENU key decrements the test result sequentially in the display Pressing the BACK key restores the status of Item 2 S Pressing the CANCEL key while the test is under way aborts the test READY light comes on and restores the status of Item 2 4 Repeat tem 3 as needed 5 Press the BACK key to terminate the test Status of Item 1 restored Density correction test items Display Function DENS ADJ EXECUTE Execution of Print density adjustment DENS ADJ PAR SET Indication is given without functionality DENS ADJ RESULT Viewing of Print density adjustment result AUTO CALIBRATION Automatic setting of Print density adjustment value 44158801TH Rev 3 166 6 3 2 8 Indication of consumable part counters Oki Data CONFIDENTIAL This self diagnosis is practiced to indicate the consumed states of consumable parts Activate the normal self diagnostic mode and press and hold down the MENU key or MENU key until CONSUMABLE STATUS appears in the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item Pressing the MENU key or MENU key causes the consumed states of consumable parts to be displayed sequentially ONLINE and CANCEL keys inactive to pressing Display Upper K ID UNIT Display Lower IE NAG ES Format Images Y ID UNIT x NI AG ES Images
200. ltage power supply Check of connections Connected state of operator panel Check the items of 1 1 The operator panel needs to be detected and start operating so that the printer functions Follow the description of 1 1 44158801TH Rev 3 226 2 2 Abnormal sound Confirmation Items Confirmation Tasks 2 2 1 Check for motor step out Abnormal driver Oki Data CONFIDENTIAL Action at NG Operating state of motors Use the self diagnostic mode to check to see if the motors are operating normally Check in the presence and absence of a load If abnormal the motors will emit a boo Replace the PU PCB PRF PCB State of motor cords Check the laying of motor cords Check visually and also check for short circuiting with a circuit tester Disconnect the motor cord on the PCB side and check the resistance between each pin of the disconnected cord side and the FG Replace the motor cord Redo the laying of the cord properly Check for motor step out Loading problem of consumables Operating state of motors Use the self diagnostic mode to check to see if the motors are operating normally Check in the presence and absence of a load If abnormal the motors will emit a boo Replace the corresponding consumable To use anew consumable ona trial basis use FUSE KEEP MODE of the System Maintenance Menu Check for gear tooth skip
201. luded Parts are replaced periodically by users 7 2 Cleaning Clean the interior and outside of the printer as needed using a waste cloth and small vacuum cleaner Note Be careful not to touch the image drum terminals LED lens array and LED head connectors 7 3 Cleaning of LED lens array If a vertical white band or white stripe partial print light print is observed in the print face clean the LED lens array Note To clean the LED lens array be sure to use a soft cloth White band white stripe Void or light printing 44158801TH Rev 3 196 Oki Data CONFIDENTIAL Cleaning the LED head Execute this cleaning if an output shows a light fuzzy print or white stripes or characters are blurred 1 Turn OFF the power of the printer O pel xj 2 Open the top cover by pressing the OPEN button ACaution Personal injuries may occur A 3 Wipe lightly the four lens surfaces of the LED head with a soft cloth Note Do not use methyl alcohol paint thinner or any other solvent since they damage the LED head LED head 4 Close the top cover 44158801TH Rev 3 197 Oki Data CONFIDENTIAL 7 4 Cleaning of pickup rollers If vertical stripes are observed in the print face clean the pickup rollers Note For cleaning use a soft piece of cloth to avoid scratching the roller surface Cleaning the feed rollers and pad Execute this cleaning if 391 Paper
202. modes 44158801TH Rev 3 290 Each Function Push Menu Key Information Model Device Name Scanner MAC Address Printer Serial No F W Version 1 Key Printer Menu Tray1 Paper Size Tray2 Paper Size MP Paper Size Tray1 Media Weight Tray1 Media Type Tray2 Media Weight Tray2 Media Type MPTray Media Weight MPTray MediaType Density Control Adjust Density Adjust Registration 1 Key Network Settings Select Input Admin Password IP Address Subnet Mask Gateway IP DNS Server DHCP Enable Device Name IEEE802 x1 EAP Method User ID Password 1 Key Mail Server Select Input Admin Password SMTP Server SMTP Port POP3 Server POP3 Port Authentication Method Login Name Password Oki Data CONFIDENTIAL Combine Printer F W ver with Scanner F W ver gt fter the following setup is finished returned to this class gt fter the following setup is finished returned to this class gt fter the following setup is finished returned to this class If Authentication Method is selected to SMTP or POP3 this item become active If Authentication Method is selected to SMTP or POP3 this item become active 44158801TH Rev 3 291 D
203. motor drive cord ID motor drive cord belt motor ID up motor drive cord fuser drive cord Check the connected states of the cords Check for any incomplete connection or skew insertion of the HOP connector DCID connector DCOHEAT connector BELTIDUP connector and RELAY connector of the PU PCB PRF PCB Check for any incomplete connection or skew insertion and examine the cords visually to see if they have any assembling problem Correct the connection properly Replace the cord with a normal one Feed motor drive cord ID motor drive cord belt motor ID up motor drive cord Check to make sure that none of the cords is caught under any assembled part of the printer Unplug the HOP connector of the PU PCB PRF PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Unplug the BELTIDUP connector of the PU PCB PRF PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Short circuiting between pin 5 and FG Short circuiting between pin 6 and FG Short circuiting between pin 7 and FG Short circuiting between pin 8 and FG Replace the cord and correct the assembling to make it normal Feed motor belt motor ID up motor
204. mounted on the CU PCB failed Oki Data CONFIDENTIAL Flash File System Error Access to the Flash ROM directly mounted on the CU PCB failed Conduct forced initialization of the Flash Notice that NIC F W will also be erased It needs to be written with the Maintenance Utility after the initialization Execute FLASH FORMAT of MAINTENANCE MENU of the System Maintenance Menu When FLASH FORMAT is displayed release the key and wait till ONLINE approx 2 min If the symptom does not change replace the TBR TB2 6 PCB Service call 051 Error CU Fan Error Abnormal CPU cooling fan on CU board Is CU Fan connector set properly Is error recovered by replacing fan Connect properly Replace fan Replace TBR TB2 6 PCB Service call 052 Error DMA Abort Error detected in Image processor Does error reoccur Power OFF ON Replace TBR TB2 6 PCB Power off on 070 Error PSE firmware fault detected Does error reoccur Power OFF ON Replace TBR TB2 6 PCB Power off on 072 Error xx Engine I F Error I F error between PU CU Is CU assembly set properly Is error recovered by replacing TBR TB2 6 board Set properly Replace TBR TB2 6 PCB Replace PU PCB PRF Power off on 073 Error XXXXXXXX Power off on 074 Error XXXXXXXX 075 Error XXXXXXXX Video Error A trouble was detected during image data development Illegal data received
205. mp CANCEL key These keys launch the CU program without activating the objects which were added in the download mode etc 3 MENU key amp MENU key These keys launch the system maintenance menu 4 BACK key amp MENU key amp ENTER key These keys start the printer in the mode in which it remains permanently ONLINE in disregard of warnings errors Factory support function 5 ONLINE key This key starts the printer in the dedicated mode in which objects such as network USB etc are downloaded 6 ENTER key This key launches the Admin menu 44158801TH Rev 3 182 Oki Data CONFIDENTIAL 6 4 Setup after replacement of parts This subsection describes the necessary adjustments to be made when parts have been re placed Replaced Part Adjustment LED Head Not necessary Image Drum Cartridge Not necessary Y M C K Fuser Unit Not necessary Belt Unit Not necessary PU PRF PCB Necessary to copy EEPROM information Utility required CU TBR TB2 6 PCB Necessary to copy EEPROM information Utility required 6 4 1 Precautions on the replacement of engine control PCB 1 When EEPROM of the PCB to be removed is accessible When SERVICE CALL 105 Engine EEPROM Error is not displayed 1 Read the EEPROM information from the PCB to be removed by using the PU PCB replacement function Subsection 2 4 1 1 1 PU PCB replacement function in the Maintenance Utility Operation Manual
206. n folder FTP password incorrect Can t enter directory Make sure privilege FTP can t enter this directory Can t check file Make sure privilege FTP can t check file existed or not Can t change data transfer type Contact server administrator FTP can t change data transfer type Store file error Make sure privilege FTP store file error Insufficient storage space in system Contact server administrator Insufficient storage space in system File name not allowed Change file name File name not allowed Can t create directory Make sure privilege FTP can t create directory CIFS Login fail Check ID amp Password CIFS User level login fail Can t make subdirectory Check the account CIFS User level can not make subdirectory CIFS fail to connect Check server supports CIFS Network share name incorrect Check directory in folder Computer name error Make sure computer name in directory CIFS dialect negotiation fail Contact server administrator CIFS fail to create file Make sure you have full control privilege CIFS fail to connect CIFS Network share name incorrect CIFS Computer name error CIFS dialect negotiation fail CIFS fail to create file 44158801TH Rev 3 287 Error Message CIFS send data error CIFS fail to access file attribute Make sure you have full control privilege HTTP fail to connect Check IP amp HTTP por
207. n the User s Manual 2 Through hearing from the user obtain information as far in detail as possible on the situation concerning the fault 3 Inspect the printer in a condition close to the actual situation in which the fault occurred 8 2 Items to be checked prior to taking action on abnormal images 1 Check to see if the printer is operated in an adequate environment 1 2 Check to see if the consumables toner drum cartridges are replaced properly 3 Check to see if the right paper is used See the paper specifications 4 Check to see if the drum cartridges are installed properly 8 3 Precautions when taking action on abnormal images 1 Do not bring your hand or any object in contact with the surface of the OPC drum 1 2 Do not expose the OPC drum to direct sun 3 Do not touch the fuser unit which can be very hot 4 Do not expose the image drums to light for over five minutes at the room temperature 8 4 Preparations for troubleshooting 1 Indications on the operator panel A fault status of this printer is displayed in the LCD liquid crystal display of the operator panel Conduct fault repair properly in accordance with the message displayed in the LCD 8 Troubleshooting method If a trouble occurs in the printer search for it by the following procedure Problem generated Problem is Repair using the LCD Repair in detail using m displayed in LCD 9 message li
208. nally displayed will be applied Pressing the BACK key defines the value and restores Item 2 Repeat Item 3 as needed TEST PATTERN 1 Indication Set value Function PRINT EXECUTE Pressing the ENTER key initiates print and pressing the CANCEL key ends the print Page by page TEST PATTERN 0 Blank sheet print 1 7 See the following page Pattern print 8 15 Blank sheet print CASSETTE Select the paper feed source If TRAY 2 is not mounted indication of TRAY2 will not be produced Setup of the number of test print pages ON Select between Color print or Monochrome print OFF If ON is specified ON OFF needs to be specified for each color DUPLEX Indicated only when Duplex is mounted 2 PAGES STACK OFF 1 PAGE STACK Two sided print is conducted with two page stack OFF is selected for two sided print Two sided print is conducted with one page stack MONO SPEED COLOR SPEED DEFAULT LOW HIGH DEFAULT LOW HIGH The monochrome print speed is set LOW 28ppm HIGH 32ppm DEFAULT 24ppm The color print speed is set LOW 24ppm HIGH 26ppm DEFAULT 20ppm denotes a default value Items set here are valid only in this test mode Not written to the EEPROM 44158801TH Rev 3 159 Oki Data CONFIDENTIAL Notes PAGE setup After shifting the digit of the set value with the MENU key or MENU
209. ndication HT k y m c DB k y m c HT Fuser temperature setup table ID No Unit HEX DB Development voltage setup table ID No Unit HEX Pressing the MENU key switches over the indication TRI k EIIN m cG TR2 k y m c TR1 Transfer voltage parameter VTR1 table ID No Unit HEX TR2 Transfer voltage parameter VTR2 table ID No Unit HEX Pressing the MENU key switches over the indication TROER BELT xxx TROFF Transfer OFF voltage setup table ID No Unit HEX BELT Belt temperature Unit C xxx AD value of belt thermistor reading Unit HEX 5 Repeat Items 2 to 4 as needed 6 Press the CANCEL key to terminate the test Status of Item 1 restored 44158801TH Rev 3 163 Oki Data CONFIDENTIAL 6 3 2 6 Color registration adjustment test This self diagnosis is practiced to conduct testing on the color registration function of the print er and to locate the cause of color drift Restore the normal operation of the printer by following the troubleshooting procedure if any error is issued during the color registration test 1 Activate the self diagnostic Level 1 mode and press and hold down the MENU key or MENU key until the following message appears REG ADJUST TEST 2 Pressing the ENTER key causes the following message to appear Press and hold down the MENU key or MENU key
210. ner deficient opening closing of the shutter or for other reasons However even if an error is issued it is not indicated on the operator panel Therefore forcible color drift correction will have to be performed in the self diagnostic mode Subsection 5 3 2 6 to check the error indication Transport belt Sensor shutter Color drift sensor Belt waste toner box Belt motor Belt cleaning blade Color drift sensor oo Right color drift correction pattern oo Left color drift correction pattern Color drift sensor 44158801TH Rev 3 32 Oki Data CONFIDENTIAL Error checking methods and remedial methods The color drift correction test function among the other self diagnostic functions is employed to check errors Subsection 5 3 2 6 Remedial methods against different errors CALIBRATION L or R DYNAMICRANGE L or R Check 1 If the above indication appears check the connected state of the sensor cable FFC If the connected state is found abnormal restore it to the normal state Check 2 Check to see whether the sensor surface is stained with toner paper dust or any other foreign matter If it is found stained wipe it clean Check 3 Check to see whether the sensor shutter opens and closes normally by the MOTOR amp CLUTCH TEST of the self diagnostic function If the shutter
211. nfirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Replace the PU PCB PRF PCB 44158801TH Rev 3 236 Confirmation Items Check of connections Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Feed motor drive cord Check the connected state of the cord Check for incomplete connection or skew insertion and check the cord visually to see if it has any assembling problem Redo the connection properly Replace the cord with a normal one Feed motor drive cord Check to make sure that the cord is not caught under any assembled part of the printer Unplug the HOP connector of the PU PCB PRF PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Replace the cord and correct the assembling to make it normal Feed motor Confirm 3 5 of resistance is seen between 5pin 6pin and 7pin 8pin each at the cord side after pulling out HOPKID connector of the PU board PRF PCB Replace the feed motor Check of operating state of solenoid Feed solenoid Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the feed solenoid operates normally Make this c
212. ng failure due to FLASH memory full at starting or during writ ing in a language file MEMORYFULL Memory reservation failure UNSUPPORTED DATA Downloading data unsupported on the printer NETWORK CONFIG WRITING WAIT A MOMENT NETWORK INITIAL Varies Varies This appears during the NIC configuration data is storing into the flash memory as the setting was changed This appears when the NIC initialization is occurred as the setting was changed 44158801TH Rev 3 206 Display on Operator Panel LOAD MEDIA_SIZE ERRCODE TRAY EMPTY Attention LED Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 3 9 Description Printing request is issued to an empty tray Load paper It takes a while until the status disappears after you have closed the tray and the lever lifted Error 491 Tray1 Error 492 Tray2 The paper size displaying form of the custom mode is the same as above In this state Leisus I F corresponding bits of both LFTERR and LFTERR2 should be 0 except MP Tray LOAD MEDIA_SIZE AND PRESS ONLINE SWITCH ERRCODE MP TRAY EMPTY Printing request is issued to an empty MPTray If it goes through a definite period of time PU firm ware holds time 3 sec after a user places paper a printer will lift up the multipurpose tray and will perform re feeding If a user pushes the ONLINE button before timeout the printer perform also re feeding Err
213. ng state of motor Replace the fuser motor Action at NG Fuser motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the fuser motor operates normally Make this checking in the presence and absence of a load Replace the PU PCB PRF PCB fuser motor or fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 44158801TH Rev 3 246 Oki Data CONFIDENTIAL 8 5 2 7 Duplex Print Jam Error 370 371 372 373 383 7 1 Duplex print jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG 7 1 1 Check of state of running route Paper running route in duplex unit Check to see if there is paper jammed on the running route Open the front cover and see if there is paper jammed in the middle of feeding through the Duplex Open the rear cover and see if there is paper jammed in the reversal path Draw out the Duplex and see if there is paper jammed at the insertion inlet to the Duplex Open the running path cover of the Duplex and see if there is paper jammed inside Remove the jammed paper Check of state of mechanical parts Check the sensor levers of the sensors of Duplex Check to see if the sensor levers demonstrate any abnormal shape or motion Replace the sensor lever with a normal one Check of electrical part
214. ng values of the operation panel Media weight Light 65 89kg 75 104g m Medium 90 103kg 105 120g m Heavy 104 172kg 121 200g m Ultra heavy Media type Setting for Media weight of the printer driver Light Medium Heavy Ultra heavy Post card Envelope Label paper Less than 0 1 0 17mm Thicker paper 0 17 0 2mm Thickest paper Label paper Label paper 1 Label paper 2 Transparency film Transparency film 1 The MFP comes with Media Type set to Light at the factory 2 The thickness and type of paper can be set on the operator panel and also via the MFP driver If those parametersare set via the MFP driver the settings of the MFP driver will have priority If Auto selectio is selected in Feed Trey of the MFP driver or MFP set ting is selected in Media weight the print will take place with the settings made on the operator panel 3 The paper thickness with which two sided print can be conducted is from 65 to 90kg 75 to 105g m of ream weight 4 For postcards and envelopes there is no setting of Media Weight or Media Type 5 For OHP sheets Media Type only is set There is no need to make setting in Media Weight Transparency film Memo f Heavy or Ultra heavy is selected in Media Weight or Label paper or OHP in Media Type the print speed will be affected 44158801TH Re
215. nit Your machine is now ready to use Feeding Roller Pick Spring 7 6 3 Cleaning a Paper Jam In the event of a paper jam follow the procedures below to remove the paper 1 Gently open the ADF front cover to the left 2 Carefully pull the paper out of the ADF unit 3 Close the ADF front cover Your MFP is now ready to use 44158801TH Rev 3 202 Oki Data CONFIDENTIAL 7 6 4 Replacing the ADF pad After scanning approximately 100 000 pages through the ADF the pad module may be worn out and you may experience problems with document feeding In this case it is highly recommended to replace the pad module with a new one For ordering the pad module please consult your nearest dealer and follow the procedure below to replace it Disassembling Procedure 1 Pull the Paper Jam Release button 2 Open the ADF front cover to the left 3 Press both sides of the ADF snap in pad module inwardly with your fingers to pull out the ADF snap in pad module Assembling Procedure 1 Open the Pad cover and remove the spare ADF Pad Be careful not to touch the rubbearea when removing the pad i N Spare Pad 2 Press both arms of the ADF pad module inwardly with your two fingers 3 Place it into the holes until it snaps into place 44158801TH Rev 3 203 Oki Data CONFIDENTIAL 8 TROUBLESHOOTING PROCEDURES 8 1 Precautions prior to repair 1 Confirm the basic check items indicated i
216. nner Bad sequence of commands 44158801TH Rev 3 285 Error Message Meaning Command parameters not implemented Check Network Settings Authentication required Contact network administrator Oki Data CONFIDENTIAL Command parameters not implemented Authentication required Mail server requires authentication in order to perform the requested action Action not taken Check To address Requested action not taken mailbox name not allowed User not local Check To address User not local please try again Exceeded storage Allocation Check To address Requested mail action aborted exceeded storage alloca tion Mailbox name not allowed Check To address Requested action not taken mailbox name not allowed Transaction failed Contact network administrator Transaction failed Connection error Check network environment File size is too large Connection broken during data transmission File size is larger then the size that is set in scan size limit of menu 44158801TH Rev 3 286 Oki Data CONFIDENTIAL 8 7 2 10 5 Error message during filing Error Message Meaning Fail to connect FTP server Contact server administrator Fail to connect FTP server Unpredicted error Contact server administrator Unpredicted error FTP Login error Check Login name FTP Login name error FTP Password error Check Password i
217. of manuals can be accessed Applicable Operating System Part Number Win9xMe Japanese English version MuWin Win9x zip 42678801FW01 Rev 5 or later WinNT 2000 XP Japanese English version MuWin WinNT zip 42678801FW02 Rev 5 or later 44158801TH Rev 3 145 PU PRF Board Replacement Table 6 2 Maintenance Utility Adjustment Items 1 3 Adjustment Copying of the EEPROM of PU PCB Adjustment purpose The above data is copied to another PU PCB in the event that the current PU PCB needs to be replaced due to maintenance replacement Section No of the Maintenance Utility Operation Subsect 2 4 1 1 1 Subsect 2 4 2 1 1 if copying of corrected data of LED head is involved Oki Data CONFIDENTIAL Operation on Operator Panel Section No corresponds to the Maintenance manual Invalid operation PU Serial Number Setting Factory Shipping Mode Replacement of CU TBR TB2 6 PCB Reprogramming printer serial number recorded on PU Adjustment Purpose Set for a board replaced for maintenance when it is impossible to copy EEPROM of the PU board I F error etc Switching between Factory mode and Shipping mode Adjustment purpose If the EEPROM of the PU PCB cannot be copied I F error etc setting is made on a maintenance replacement PCB Since the maintenance replacement PCB usually comes set to the Factory mode it needs to be set to the Shipping mode by this function Rewr
218. oid Rear panel Check to see if the rear panel is installed properly and if it is not obstructing the paper running route Redo the installation of the rear panel Running route in delivery section Check visually for any load that obstructs running of paper along the route of the delivery section Check to see if the delivery rollers are stiff in rotating Modify the load portion Check of state of mechanical parts Sensor lever of exit sensor Check to see if the sensor lever demonstrates any abnormal shape or motion Replace the sensor lever with a normal one Check of operating state of motor Fuser motor Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the fuser motor operates normally Make this checking in the presence and absence of a load Replace the PU PCB PRF PCB fuser motor or fuser unit To use a new fuser unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Check of connections Fuser motor drive cord Check the connected state of the cord Check visually for any incomplete connection or skew insertion of the DCHEAT connector of the PU PCB PRF PCB or any assembling problem of the cord Correct the connection properly Replace the cord with a normal one Fuser motor 6 3 Paper exit jam occurs in a path route Confirmation Items Confirmation Tasks 6 3 1 Check of operati
219. oltage terminal of the ID unit is properly in contact with the contact ASSY see Figure 7 3 Replace the ID unit high voltage PCB or modify the high voltage terminal To use a new ID unit on atrial basis use FUSE KEEP MODE of the System Maintenance Menu State of high voltage output CH output If a high voltage probe is available among the maintenance tools open the left cover and check the CH output with the high voltage probe through the solder side of the high voltage PCB while the machine is printing The high voltage probe is not an ordinary maintenance tool Charging Roller f Roller po NG Developing Roller Toner Supply Roller Figure 8 3 Replace the high voltage PCB 44158801TH Rev 3 EDD Oki Data CONFIDENTIAL 8 5 4 Actions after forced initialization of HDD Flash This subsection explains the actions to be taken after a troubled HDD or Flash has been sub jected to forced initialization 1 Action after forced initialization of HDD If the HDD is forcibly initialized the following data is deleted There is no way to recover it Unprinted data inside the HDD Log data of JobAccount If JobAccount is active at the time 2 Ifthe Flash is forcibly initialized the following data is deleted making it impossible to use the network e NIC F W Web Page data Demonstration page data for OEM If the printer is for OEM The above NIC F W
220. onfirmation of the operation in Toner Cartridge TC 1 Install a TC and ID unit in a position where normal operation of the device has confirmed in Confirmation 1 and check operation in the operation panel 2 The display of the operation panel changes H to L or L to H in conjunction with an action of TC white light reflector when operation of TC is normal Response in NG Confirm an operation state of each ID motor by MOTOR amp CLUTCH TEST in the self diagnosis mode Clean the surface of the white light reflector at the side of TC Dirty from a toner or paper dust Exchange a TC of a different color and ID unit by the set Exchange a TC or ID unit if the set of the different color is OK 44158801TH Rev 3 256 15 3 Errors caused by machine defects Confirmation Items 15 3 1 Loading on ID unit Confirmation Tasks Oki Data CONFIDENTIAL Action at NG ID Unit Is a heavy load imposed on the ID unit for example because the waste toner belt was ruptured Replace the ID unit To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 15 3 2 Operating state of motors ID motor 8 5 2 16 16 1 Fuse cutout errors Confirmation Items 16 1 1 Check of connections Use the SWITCH SCAN function of the self diagnostic mode to check to see if each ID motor operates normally Make this checking in the presence and absence of a
221. operly in contact with the contact ASSY see Figure 8 3 Replace the ID unit or high voltage PCB Or modify high voltage terminal To use a new ID unit on atrial basis use FUSE KEEP MODE of the System Maintenance Menu 44158801TH Rev 3 262 Oki Data CONFIDENTIAL 8 5 3 4 Vertical lines are printed 4 1 Thin vertical lines with color See Fig 8 2 D Confirmation Items Confirmation Tasks Action at NG 4 1 1 State of ID unit Filming of ID unit Check to see if the print was conducted in the absence Replace the toner of toner cartridge with a new one If still the error is issued replace the ID unit To use a new ID unit on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 4 2 Thin vertical lines without color See Fig 8 2 F Confirmation Items Confirmation Tasks Action at NG 4 2 1 State of LED head LED head Check to see if the LED head has any foreign matter Remove the foreign sticking to the light emitting surface of the SELFOC lens matter Running state of paper Path route Check to see if there is a burr in the paper running path Remove the burr before fuser that scratches unfixed toner 8 5 3 5 Cyclic Print Trouble Refer to Fig 8 2 E 5 1 Vertical cyclic print trouble Confirmation Items Confirmation Tasks Action at NG 5 1 1 Periodicity Image drum Check to see if the periodicity is 94 25 mm or no
222. or 30 min Then turn power ON again Service call 918 Error Duplex FANO Alarm Detection FAN error inside the Duplex Is the error issued again when the power is turned on again Check to see if the Duplex is properly installed Check to see if the FAN is properly connected Replace the FAN Power off on 923 Error Black Image Drum Lock Error The black image drum K ID does not rotate properly Is the error message issued again when the power is turned on Check to see if the K ID is properly installed Replace the K ID Replace the K ID motor 44158801TH Rev 3 219 Message Service call 928 Error Table 8 1 2 Service Call Error 7 7 Fuser MotorLock Error Error Description The fuser unit does not rotate properly Does the error reoccur after power cycling Oki Data CONFIDENTIAL Check to see if the fuser unit is properly installed Replace the fuser unit Replace the fuser motor Service call 980 Error Error by media clinging to the fuser Media has clung to the fuser Power OFF Replace the fuser unit SDRAM ERROR PU board SRAM error Does error reoccur Turn on the printer again Replace the PU board PRF XXXXXXXXXXXXXXXX CRC CHECK NG A PU download data CRC check error After PU data PU firmware custom media data and LED head adjustment data downloading a CRC check error was detected Turn on the printer
223. or 490 MPTray In this state Leisus I F corresponding bits of both LFTERR and LFTERR2 should be 0 Programmer s note When the ONLINE button was pressed the controller CU should send MPT PECLR command to the engine PU The engine would clear this state after receiving that command This error is occurred when the MPTray is in the home position and the sensor PE SNS2 cannot detect papers INSTALL PAPER CASSETTE ERRCODE TRAY1 OPEN Indicates removal of the paper cassette of Tray 1 that is a paper path in attempting to print from Tray 2 INSTALL PAPER CASSETTE ERRCODE TRAY MISSING Indicates that paper feed is unavailable in attempting to print from Tray 1 due to removal of the paper cas sette of Tray 1 Occurs only when Tray 2 has been installed ADD MORE MEMORY ERRCODE MEMORY OVER FLOW Memory capacity overflows due to the following reason Press ON LINE switch so that it continues Install expansion RAM or decrease the data amount Too much print data in a page Too much Macro data Too much DLL data After frame buffer compression over flow occurred PROTEC PAPER ERRCODE ERROR This error occurs if a received job does not meet the security level designated by a printer administrator A printing operator is not using the printer driver that is specified by a security manager of the printer Displays a warning on the operation panel as waiting for key press Does n
224. or drive cord Check a connection status of the cord HOPKID connector of the PU board PRF PCB Check half connection incomplete plug in or installation status of the cord by eyes Correct the connection properly Replace the cord with a normal one Cord to drive a paper feed motor Check to make sure that the cord is not caught under any assembled part of the printer Unplug the HOP connector of the PU PCB PRF PCB and confirm the following on the cord side Short circuiting between pin 1 and FG Short circuiting between pin 2 and FG Short circuiting between pin 3 and FG Short circuiting between pin 4 and FG Return the installation to a right status by exchanging a cord Feed motor Confirm 3 5Q of resistance is seen between 5pin 6pin and 7pin 8pin each at the cord side after pulling out HOPKID connector of the PU board PRF PCB Replace the feed motor 44158801TH Rev 3 239 Oki Data CONFIDENTIAL 8 5 2 5 Paper Path Jam Error 381 5 1 Paper path jam occurs right after turning on the power Confirmation Items Confirmation Tasks Action at NG 5 1 1 Check of state of running route Paper running route in front unit Check to see if there is paper jammed on the running route Remove the jammed paper Check of state of mechanica parts Check sensor levers of WR sensor Confirm that there is no abnormality in the shape of the sensor lever
225. or the new replacement PCB to take over the user settings that the user has been using to that point as well as the font install in formation For this copy the EEPROM by the Maintenance Utility and set up the CU Serial No However if SERVICE CALL 40 is issued and the old EEPROM cannot be used use the new PCB and set the CU Serial No See Subsection 6 4 2 2 and check the setup of destination See Subsection 6 4 3 Meanwhile in the case of the TBR TB2 6 PCB the EEPROM can be swapped directly between a new PCB and an old one In this case the CU Serial No setup and destination setup are not required 6 4 2 1 Replacement of EEPROM after replacement of TBR TB2 6 PCB The EEPROM of the TBR TB2 6 PCB is installed in the IC socket Replace the EEPROM in the following manner 1 Remove the EEPROM and MAC address sticker label attached to the new PCB 2 Insert a flat tipped screwdriver in between the EEPROM of the old PCB and the IC socket and take out the EEPROM seeing to it that the leads of the EEPROM are not bent 3 Install the EEPROM in the new PCB In this operation make sure that the silk print of the EEPROM and that of the PCB match in the same direction 4 Remove the MAC address sticker label of the old PCB and paste it to the new PCB EEPROM E MAC address label 6 4 2 2 Setup of CU Serial Number The printer has a SAP Serial Number applied The 12 digit SAP Serial Number is marked in the top line of the serial num
226. ot Number field in the bottom line of the Menu Map header section 6 4 8 Setup of destination Checking method Menu Map Print MFP Always set the destination prior to shipping out a printer or maintenance PCB since the default setting is OEL Note This setting is stored on the EEPROM of the TBR TB2 6 PCB 1 Setup on the operation panel Start the printer in the maintenance mode and set the destination Turn on the power with the MENU and MENU key held down Maintenance Menu will be displayed briefly which will change to OKIUSER Press the MENU key to select the destination setting OKIUSER and press the ENTER key OEL will appear in the lower line of the LCD Press the ENTER key select the destination by operating the MENU or MENU key and press the ENTER key Press the BACK key to define the setting JP1 Press the BACK key twice or the ONLINE key once This will cause the printer to restart with the destination modified 2 Explanation MFP are ROMs used in common for domestic and overseas markets This setting is stored on the EEPROM of the TBR TB2 6 PCB When the version number of the program ROM is changed the setting will be reset to the default value Make this setup when there is no destination set up or the version number of the program has been changed 44158801TH Rev 3 187 6 6 6 6 1 Oki Data CONFIDENTIAL Updating Scanner Firmware There are two ways to
227. ot print the job that is being processed The same operation as job reset 44158801TH Rev 3 207 Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 4 9 Attention LED Description Display on Operator Panel PROTEC PAPER Density of the destination image for a woven pattern ERRCODE ERROR is greater than that of the woven pattern A user must take measures such as increasing density of the woven pattern or decreasing density of the input image Displays a warning on the operation panel as wait ing for key press Does not print the job that is being processed The same operation as job reset TRUST PAPER This error occurs when capacity of specified infor ERRCODE ERROR mation to be embedded exceeds the capacity that can be embedded in the woven pattern A printing operator must reduce data to be embedded in the woven pattern Displays a warning on the operation panel as wait ing for key press Does not print the job that is being processed The same operation as job reset TRUST PAPER Density of the destination image for woven pattern is ERRCODE ERROR greater than that of the woven pattern A user must take measures such as increasing density of the wo ven pattern or decreasing density of the input image Displays a warning on the operation panel as wait ing for key press Does not print the job that is being processed The same operation as job reset TRUST PAPER The area specifi
228. p of sensitivity correction value of color density sensor Prohibited to use Table 6 2 Maintenance Utility Adjustment Items 2 3 Adjustment Setup of the sensitivity correction value of color density sensor Section No of the Maintenance Utility Operation Prohibited to use Oki Data CONFIDENTIAL Operation on Operator Panel Section No corresponds to the Maintenance manual Prohibited to use Indication of LED head serial number 74 Setup of destination PnP information Verification of LED head serial number Setup verification of the printer CU destination device ID and USB ID Subsect 2 4 2 2 7 3 Section 2 4 1 2 6 Subsect 6 3 2 12 Subsect 6 4 3 Indication of consumable part counters Verification of the current values of consumable part counters Section 2 4 1 3 1 Subsect 6 1 Check of menu set values Indication of the set values of each menu set on the printer CU Section 2 4 1 3 2 Menu Map print See User s Manual Destination PnP data Setting Check setting of destination of the printer CU device ID USB ID Section 2 4 1 2 6 Subsect 6 5 3 Display of the Consumable Counter Confirmation of the current value of the consumable counter Section 2 4 1 3 1 Subsect 6 1 ENG STATUS PRINT Check of Menu Settings Displaying each menu setting value specified in the printer CU Section 2 4 1 3 2 Menu Map Printing
229. pe style Used to select special requirement or the start key to send or copy your documeni s Used to set up the printer and the scanner Used to change scanner setting to factory default value Used to go to sleep mode immediately A continuous press is invalid Power LED indicates power on and ready status Alarm LED indicates error status Sleep LED indicates power saving status Used to send or copy the document s in black and white Used to send or copy the document s in colors Used to stop every operation LCD indication shifts to stand by screen of each function but not effect all settings 44158801TH Rev 3 141 Oki Data CONFIDENTIAL 6 MAINTENANCE MENUS The adjustment of this printer can be implemented using the maintenance utility and also by key input through the operator panel This printer provides maintenance menus apart from the normal menus Select the menu that best suits the purpose of your intended adjustment 6 1 System maintenance menu For maintenance personnel This menu is activated when the power is turned with the MENU and MENU keys held down The menu indications are given in English only irrespective of the destination of the printer Note Since this menu is likely to be changed depending on the destination or for other reason it is not disclosed to the end users Table 6 1 Maintenance menu indication table 1 3 Category Item 1st Line Value
230. pening of toner cartridge Check to see if the tape placed at the opening of the toner cartridge has been removed or not Close the lever of the toner cartridge and peel off the tape from the opening LED head LED head lens Check to see if the lens surface of the LED head is stained with toner or paper chips Clean the lens with a soft cloth Installed state of LED head Print media Check to see if the LED head is properly installed in the LED head holder Also check to see if the right and left tension springs are properly installed Correct the installation properly Type of medium Check to see if the medium loaded in the printer is not something particularly thick Use the prescribed paper High voltage terminal ID unit terminal Ensure visually that the high voltage terminal of the ID unit is duly in contact with the contact ASSY see Figure 8 3 Replace the ID unit or modify the high voltage terminal To use a new ID unit on atrial basis use FUSE KEEP MODE of the System Maintenance Menu Installed state of ID unit Lowest position of ID unit Deficient transfer Draw out and insert the ID unit by hand repeatedly and check to see if it is normally lowered to its lowest position free from any abnormal load Not acceptable NG if the leading edge of a sheet of paper inserted in between the drum and the belt can readily be passed through Ch
231. pin to 1 pin basis Replace the cord with a normal one Connection between PU PCB PRF PCB and operator panel PCB PRP PCB Check to see if the 7 pin FFC is properly plugged into the OPE connector of the PU PCB PRF PCB Check to see if the 7 pin FFC is properly plugged into the CN connector of the operator panel PCB PRP PCB Check for any incomplete connection or skew insertion Redo the insertion of the cord properly FFC interconnecting the PU PCB PRF PCB and the operator panel PCB PRP PCB Check for wire breakage with a circuit tester Also check visually for peel off of the covering Replace the FFC with a normal one Check of LSI operation I F signal from PU PCB PRF PCB to operator panel PCB PRP PCB Check to see if there is signal output through the OPE connector of the PU PCB PRF PCB Pin 1 CLK Pin 4 Transmitting data Transmission of PU PCB Pin 6 CLR The signal is permanently output if the PCB is normal Replace the operator panel PCB PRP PCB I F signal from operator panel PCB PRP PCB to PU PCB PRF PCB Check to see if there is signal output through the OPE connector of the PU PCB PRF PCB Pin 3 Receiving data Reception of PU PCB The signal is permanently output if the PCB is normal Replace the operator panel PCB PRP PCB 44158801TH Rev 3 224 1 3 PLEASE WAIT The display changes to COMMUNICATION ERROR
232. printer OFF ON and retry to download the PU firmware again Usually the procedure PU firmware download which isn t done so this is not occur Power off on 209 Download Error Media Table download Error Downloading Media Table to PU has failure Related to Custom Media Type Turn the printer OFF ON and retry to download the PU firmware again Usually the procedure isn t done so this is not occur Power off on 203 Error 204 Error 207 Error 208 Error 214 Error FOC Error FOD Error FFE Error FFF Error An error was detected of the CU program 203 214 is not occure in usual operating Reinstall the CU board Is the error message displayed again After turn power OFF check connections between CU board and PU board Then turn power ON again 44158801TH Rev 3 218 Message Service call 220 Error Table 8 1 2 Service Call Error 6 7 False setting of a record medium detected by a print statistics Error Description Take off the HDD or replaced Oki Data CONFIDENTIAL Reset original HDD Service call 230 Error RFID Reader not Installed RFID read device error Is the error issued again Check the connection of the RFID R W board Replace the RFID R W board Replace the S2V PCB Service call 231 Error RFID Reader I F Error An interface error was detected with the RFID reader device 01 communication e
233. printing MFP Usage Report Scan count amp Print count printing Supplies Status Report Printer Status printing 1 Key Management After the following setup is finished returned to this class Select Input Admin Password Date Format Date Time Password Add To Addr Auth Method Auth Setting Pow Save Pow Save Time Default Mode Stand by Timer Country Code Fax Forwarding 3X 1 Fax To Email Address 7X 1 Fax To Fax Number zx 1 Language Scan Log Repot LDAP Settings LDAP Server Port Number Login Name Password X ug Applicability Max Entries NonPlus N A BaseDN Plus applicable Search Field1 Search Field2 Search Field3 Email LDAP Auth Method 44158801TH Rev 3 293 8 8 3 Menu Settings Menu Settings Informa Model MC560 CX2033 MFP Oki Data CONFIDENTIAL OEL OEL SKU2 MC560 ES5460 MFP tion e Device Name This is only information and can not be changed here Optional strings Initial strings OL MAC Address lower 6 digits Optional strings Initial strings OL MAC Address lower 6 digits Scanner MAC Address Scanner s MAC Address Scanner s MAC Address Printer Serial No Printer s Serial No Printer s Serial No e FIN Printer CU F W Version Version Version Version Printer PU F W Version V
234. r 150 155 262 16 1 Fuse cutout errors sssssssssissesesese senes nene nnns sint 262 17 Dew Condensation Errors Error 123 eene 263 17 1 Dew Condensation eniin inead eainiie nnne nennen nnne nnne nnne en 263 Note When the PU PCB PRF PCB is replaced first read the data of the EEPROM chip of the old PCB and then copy it to the new PCB after the replacement See 6 4 1 Precautions on the replacement of engine control PCB 44158801TH Rev 3 222 Oki Data CONFIDENTIAL 8 5 2 1 LCD Display Malfunction 1 1 Nothing is displayed in LCD Confirmation Items Confirmation Tasks Action at NG 1 1 1 Confirm fuse F5 fuse of PU PCB PRF PCB Check to see if F5 is blown out Replace F5 or PRF PCB Confirm connection systems Connection between low voltage power supply unit and PU PCB PRF PCB Check to see if the cord from the low voltage power supply is connected properly to the POWER connector of the PU PCB PRF PCB Check for any incomplete connection or skew insertion Redo the insertion of the cord properly Cord ASSY interconnecting the low voltage power supply unit and the PU PCB PRF PCB Check to see if the cord has any wire breakage Check to see if the cord has any peel off of the covering Check for any fault in the cord ASSY such as dislocated wire etc Replace the cord with a normal one Connection between PU PCB PRF PCB and opera
235. r ADF wire and detach the ADF Cable in the ar row A direction 2 Open the ADF unit 3 While pulling up the ADF unit release the lock of the ASS Y HINGE LIGHT 3 insert ing a slot screwdriver into the notch as shown in the figure Pull up the ADF unit fur ther 4 Release the ASS Y HINGE HEAVY in the same way pull up the ADF unit and re move it 5 Remove the six screws 5 and remove the ASS Y HINGE LIGHT and the ASS Y HINGE HEAVY ADF cable 44158801TH Rev 3 76 Oki Data CONFIDENTIAL 4 2 4 1 7 ADF LEVER RELEASE 1 Remove the two screws 1 and remove the ADF LEVER RELEASE ASSY 2 Remove the screw 3 of the ADF LEVER RELEASE ASSY 2 44158801TH Rev 3 77 Oki Data CONFIDENTIAL 4 2 4 1 8 ASS Y ADF DOCUMENT with Hinge 1 While referring to sections 4 2 4 1 1 to 4 2 4 1 3 remove the ASS Y STOPPER C the ASS Y PAPER SUPPORT Q the ASS Y PAPER TRAY 44158801TH Rev 3 78 Oki Data CONFIDENTIAL 4 2 4 2 Flatbed unit 4 2 4 2 1 ASS Y CONTROL PANEL 1 Remove the three screws D Figure 1 2 Pull the front of the ASS Y CONTROL PANEL Q in the direction of arrow A and then slide the ASS Y in the direction of arrow B to remove it Figure 2 3 Disconnect the cable Figure 3 Figure 1 p Figure 2 Figure 3 44158801TH Rev 3 79 Oki Data CONFIDENTIAL 4 2 4 2 2 ASS Y MAIN BOARD ASS Y STAN
236. r sensor Control panel ID motor RFID Controller PCB Fuser motor PE cable SSNS cable Paper feed motor Low voltage fan Option DUP amp 2nd Junction PCB High voltage power supply Belt amp IPUD motor Low voltage power cable Paper feed solenoid Option 2ND cable Figure 4 2 7 1 Cable route diagram of print engine controller PCB SCANNER BELTIDUP OPTION Figure 4 2 7 2 Connection diagram of print engine controller PCB 44158801TH Rev 3 89 Oki Data CONFIDENTIAL 4 2 5 6 Top cover assembly 1 Detach the scanner See Subsection 4 2 3 2 Detach the rear cover See Subsection 4 2 5 2 3 Remove the plate shield assembly and then the control PCB See Subsection 4 2 5 4 4 Remove the two screws 5 and detach cover stay L stay guide L Assy b After unpl
237. rinter again after it is left alone Replace the operator panel PCB PRP Service call 127 Error Error detected at the fuser unit cooling fan Is fan connector connected properly Does error reoccur Connect properly again Replace fan motor Replace PU PCB PRF 44158801TH Rev 3 216 Message Service call 131 Error 134 Error Table 8 1 2 Service Call Error 4 7 LED head fault detected 131 Y 132 M 133 C 134 kK Error Description Is LED head properly set Is the LED head fuse blown out Does error reoccur Oki Data CONFIDENTIAL Install the LED head unit properly Check the LED head fuse Change the fuse Turn on the power again Replace the LED head unit For fuse changing method see Subsection 8 6 Service call 140 Error 142 Error Error detected at ID position of Up Down 140 Y 141 M 142 C Is ID unit set properly Does error reoccur Reset ID unit Turn power ON again Replace ID Up Down sensor Service call 150 Error 153 Error ID unit fuse cannot be disconnected 150 Y 151 M 152 C 153 K Is ID unit setting proper Does error reoccur Is error recovered by replacing PRT board Reset ID unit Turn power ON again After check connections of cable between PRT board and PU PCB replace PRT PCB Replace PU PCB PRF Service call 154 Error Belt unit fuse cannot be disconnec
238. rror between the RFID reader and the engine PCB 02 the transceiver circuit error of the RFID reader 03 communication error between the RFID reader and the toner cartridge 04 the toner cartridge detection error more than 4 01 Same as Error 230 02 Replace RFID R W board 03 Check the antenna cable connection 04 Check to see if the quantity of toner cartridge is correct Service call 250 Error Secure File Erasing Error An erasing error of an encrypted file was detected Did the user agree to execute HDD ERASE Notify the user that Disk ERASE needs to be executed to erase the encrypted file so that the HDD is restored to the original state as at the time of purchase ADMIN MENU HDD ERASE Service call 251 Error Secure Disk Erasing Error An error was detected during Disk ERASE Can the error indication be reproduced Turn the power off and on again Replace the HDD Power off on 901 Error 902 Error Short or open in belt thermistor detected Is belt thermistor cable setting proper Does error reoccur Connect cable set properly again Turn power ON again Replace belt thermistor Power off on 903 Error 904 Error Abnormal temperature detected by belt thermistor high temp or low temp Is belt thermistor cable setting proper Does error reoccur Connect cable set properly again Turn power ON again Replace belt thermistor and leave aside f
239. rsion of the loader and the IP address of the scanner 3 Enter the same subnet address of the IP address for the PC and the scanner Example IP address of the scanner 192 168 1 1 IP address of the PC 192 168 1 2 Make sure that upload exe and upld dll files are in the same folder E supld dll upload 5 Run upload exe Uploed to 735MFP 735MFP IP Address E j Cancel Enter the IP address of the scanner and click the OK button Example when the IP address is 192 168 1 1 Upload to 735MFP 785MFP IP Address 192 dB Tl 51 Cancel 44158801TH Rev 3 191 Oki Data CONFIDENTIAL Click the Browse button proceed to the folder where the system firmware files bin are stored and choose the relevant system firmware file bin Click the upload button to start updating CAMCSSDFWVZ D bin Note Do not turn off the power during update The scanner reboots When the display of the scanner changes to the standby screen continue operation to update the firmware as described in section 7 5 1 Updating with the OKI MFP Network Setup Tool 44158801TH Rev 3 192 Oki Data CONFIDENTIAL 6 7 Adjustment of scanner after replacement of scanner main board When scanner main board FLATBED unit or ADF unit should be replaced adjustment of scanner needs to be done by using Learning Tool Scanner main board Part No Part Name
240. rum Alarm Error 350 Y Error 351 M Error 352 C Error 353 K Warning status takes effect at Cover Open Close 44158801TH Rev 3 210 Oki Data CONFIDENTIAL Table 8 1 1 Operator Alarm 7 9 Attention LED Description Display on Operator Panel REPLACE IMAGE DRUM The toner empty error is occurred after the image ERRCODE COLOR DRUM drum reached its life LIFE Error 560 Y Error 561 M Error 562 C Error 563 K This is displayed until a user exchanges the image drum REPLACE FUSER Notifies the fuser has reached its life This is the ERRCODE FUSER LIFE error displayed based on the counter to indicate that the fuser has reached its life and printing will stop Warning status takes effect at Cover Open Close This error will occur on some user setting mode REPLACE BELT Notifies the transfer belt has reached its life This is ERRCODE BELT LIFE the error displayed based on the counter to indicate that the belt has reached its life and printing will stop Warning status takes effect at Cover Open Close REPLACE BELT Indicates waste toner full Warning status takes ef ERRCODE BELT LIFE fect only once at Cover Open Close and the error occurs again when about 500 copies have been printed CHECK TONER CARTRIDGE Shows that the toner cartridge lever has not been ERRCODE COLOR IMPROP locked ER LOCK LEVER POSITION Error 544 Y Error 545 M Error 546 C Error
241. rver Scanning See Table 8 7 3 performed Transferring compleat See Table 8 7 8 Table 8 7 9 Figure 8 7 3 Email operation flow 44158801TH Rev 3 271 8 7 1 4 Control panel operation Copier online troubleshooting Wait for key pressing LCD shows message Value setting Figure 8 7 4 Control panel operation Oki Data CONFIDENTIAL See Table 8 7 7 44158801TH Rev 3 272 8 7 2 Tables The following tables provide detailed troubleshooting information Table 8 7 1 The LCD does not display Oki Data CONFIDENTIAL Table 8 7 2 Printer does not react Table 8 7 3 Optical path dirty or hardware problem Table 8 7 4 Printer does not print Table 8 7 5 Image not clear Table 8 7 6 Noise generated Table 8 7 7 LCD does not show message after command Table 8 7 8 The MFP is not connected to the network Table 8 7 9 The MFP cannot send email 44158801TH Rev 3 273 8 7 2 1 LCD does not display Cause Unplugged from outlet DC power un plugged from unit Relevant Unit None None Oki Data CONFIDENTIAL Table 8 7 1 Check Method Maintenance Method Insert the AC plug into the outlet Insert the DC power adapter cable into the unit Visual check Visual check AC voltage failure None AC outlet voltage None check Power adapter out
242. s Check the state of sensor signal detection Use the SWITCH SCAN function of the self diagnostic mode to check to see if the sensor signals are detected normally Check the state of signal detection in two cases With a sheet of paper placed inside the duplex unit and with the 7 2 Duplex print jam occurs in th Confirmation Items paper removed e Duplex entry Confirmation Tasks 7 2 1 Check of operating state of solenoid Replace the Duplex PCB V7Y PCB sensors or connection cord Action at NG Duplex solenoid Conduct the Motor and Clutch Test of the self diagnostic mode and check the operating state of the Duplex solenoid Replace the V7Y PCB or solenoid Separator DUP Delivery DUP intake switching gate located immediately after fuser unit Conduct the Motor and Clutch Test of the self diagnostic mode and check visually the motion of the gate EXIT SOLENOID See if its motion is stiff or its amount of opening closing is abnormal Replace the separator DUP On off timing of duplex solenoid Conduct test print with the cover open and see if the separator DUP opens at the right timing Replace the WR sensor lever or solenoid Check of operating state of s ensor lever Dup IN sensor lever Open the rear cover touch the Dup IN sensor lever by hand and see if its motion is stiff Replace the Dup IN sensor lever Dup IN sensor Use the SWITC
243. s fH Intel PROSet Wireless E Startup Internet Explorer wi msn S Outlook Express s Remote Assistance e Windows Media Player 4B Windows Messenger V Windows Movie Maker E PrintMe Internet Printing ScanSoft PaperPort 10 Acrobat Distiller 6 0 E Adobe Acrobat 6 0 Professional TA Ne Tool 44158801TH Rev 3 126 Specify the location to save type the file name and click Save f f Save As address book E EE file name C5550MFP maill adress d I adeste ID Meyoscft Offic Excel Comma Separated Valuta 2 12 2007 420 r February Date Modo Today T3 2037 Ser ee Oki Data CONFIDENTIAL 44158801TH Rev 3 127 Oki Data CONFIDENTIAL Select Address Book and Delete Monify Lodato Exe Address Book Manager PIN Regrstratvor E mail counter 7 300 Select Yes OKI rama Sree C5550MFP eesti bs eisies Emi Grown e Information Printer Menu Network Settings tiaw Delete toste Update Eat Mail Server p Irragermen MFP Usage Report Supplies Status Report PIN Regstration Earail eterna T BAIN Look in the operation panel of MC560 to make sure that the address book has become empty 44158801TH Rev 3 128 Oki Data CONFIDENTIAL 4 4 1 2 Steps of importing the exported data
244. s actuated Replace the EXIT sensor Check the power of the junction PCB PRY PCB Check the 5 V power through the EXIT connector of the junction PCB PRY PCB Pin 1 5 V power Pin 3 0 VL Replace the connection cord Check of connections Signal cord for motor driver PCB EXIT sensor cord Check to see if the FFC is properly plugged in the RELAY connector of the PU PCB PRF PCB and the PUIF connector of the junction PCB Check to see if the cord is properly connected in the junction PCB PRY PCB and EXIT sensor Correct the connection properly Signal cord for motor driver PCB EXIT sensor cord Check to see if the cords are caught under any other part or have any peel off of the covering or any assembling problem Replace the connection cord or correct the assembling properly 44158801TH Rev 3 245 6 2 Paper exit jam occurs right after feeding paper Confirmation Items Check of state of running route Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Face up stacker cover Check to see if the cover is completely open or closed Eliminate imperfect opening or closing of the cover Duplex pull in gate Conduct the Motor and Clutch Test of the self diagnostic mode and check to see if the Duplex pull in gate operates normally Make sure that it is duly on the exit side Replace the duplex pull in gate or replace the duplex solen
245. s and divide the Assy between guide into lower and guide eject up per 3 Remove gear idle eject S and disassemble shaft Assy eject FU Gear Eject and shaft Assy eject FD 4 Remove lever eject sensor and eject sensor 44158801TH Rev 3 104 Oki Data CONFIDENTIAL 4 2 5 18 Fuser Unit Open the scanner Open the top cover 3 Lift up the lock levers CD 2 blue of the fuser unit in the direction of the arrow and remove fuser unit T Scanner Top cover 44158801TH Rev 3 105 Oki Data CONFIDENTIAL 4 2 5 19 Belt Unit Open the scanner Open the top cover 3 Remove ID unit Turn the lock levers 2 blue of belt unit in the direction of the arrow D and hold belt unit by the levers Blue to remove it S epe Lock lever cannar EA Blue Top cover Lock lever L RMR Blue SEIN 44158801TH Rev 3 106 Oki Data CONFIDENTIAL 4 3 Lubricating points This subsection indicates the lubricating points of the printer Conversely it means that any other parts than the specified lubricating points must not be lubricated There is no need to lubricate in the midst of a disassembling job However if lubricating oil has been wiped off supply the specified oil Lubricating work 1 Symbols and names of oils EM 30L MOLYKOTE EM 30L HP 300 MOLYKOTE HP 300 PM Pan Motor Oil 10W
246. s are errors of Priority 301 361 TONER LOW status occurs when the power is on the LED of ATTENTION in a case of LOWER TONER STOP is blinked and go back to the off line after the initializing process It is possible to operate untill TONER EMPTY by pressing ONLINE switch Moreover when set as NearLifeLED Disable Attention LED is switched off COLOR Varies This warning is displayed at Cover Open Close or Warning COLOR WASTE TONER FULL Power OFF ON after a waste toner full error Priority REPLACE TONER 321 8 occurs Not occur for Black Displayed in a combination of other message in the first line As long as this warning is being displayed a waste toner full error occurs the printer shifts to Offline and stops each time it has printed about 50 copies COLOR Varies Indicates the toner cartridge is not for use in the Warning NON OEM COLOR TONER printer DETECTED COLOR Varies Indicates the toner cartridge is not for use in the Warning COLOR TONER REGIONAL printer MISMATCH COLOR Varies Indicates the toner cartridge is not for use in the Warning NON GENUINE COLOR printer TONER COLOR 44158801TH Rev 3 175 Oki Data CONFIDENTIAL LCD English Attention um means no display in upper line LED Description Level Varies Interpreter detects an error due to the following Warning PS3 EM
247. s in 1 min from turning on the power 256 44158801TH Rev 3 221 Oki Data CONFIDENTIAL 41 Motor Fan Error Error 120 127 05 eroe teet tet e tete t teeter Fe ERR 257 11 1 Low voltage power unit fan or CU fan does not rotate right after turning on Me PIWO P Senses 257 11 2 ID cooling fan does not rotate in printing 257 11 3 DUPLEX fan does not rotate in DUPLEX printing esee 257 12 Print Speed is Slow Low Performance ssssssseeeee eene 258 12 1 Print speed decreases up to 2ppm ssssee 258 12 2 Print speed decreases eesssseeeseseseeneeeee E nennen enn 258 19 Option unit Is not recognized iconic dei tedio ene e e He cetera erect 259 13 1 Duplex unit is not recognized esee 259 13 2 2nd Tray unit is not recognized sse 259 14 LED head is not recognized Error 131 132 133 134 sse 260 14 1 Service Call 131 184 LED HEAD Missing eseenm 260 15 Toner cartridge is not recognized Error 540 541 542 543 sssssssssssssss 261 15 1 Errors caused by consumables nirisan ener 261 15 2 Errors caused by toner sensor sssssssssssssseseeeeee nennt 261 15 3 Errors caused by machine defects ssssssssssssseeeeeeeennne 262 16 Fuse Cutout Error Erro
248. s the fuser motor rotates Counterclockwise turn the heat roller is turned This roller fixes a toner image by heat and pressure 2 At the same time the delivery roller rotates to output the paper Eject Roller Drive Fuser Unit Heat Roller Drive Fuser Motor CCW Figure 2 8 6 Cover opening motion of color drift sensor and density sensor 1 As illustrated in Figure 2 9 when the fuser motor rotates Clockwise turn the cover opening gear rotates causing the color drift sensor and density sensor cover to open 2 As the fuser motor rotates in reverse Counterclockwise turn the engagement of the cover opening gear is freed and the color drift sensor and density sensor cover now closes Heat Roller Stop Fuser Motor CW Cover Open Gear Figure 2 9 44158801TH Rev 3 31 Oki Data CONFIDENTIAL Outline of color drift correction The color drift correction is implemented reading the correction pattern that is printed on the belt with the sensor located inside the sensor shutter under the belt unit This sensor is used to detect and correct the pattern Automatic start timing of color drift correction At power on When the cover is closed after it is opened briefly When 400 pages or more have been printed since previous execution A correction error may be issued due to an inadequate toner amount of the pattern generated a sensor stained with to
249. same procedure inversely Holes in the printer bottom Protrusions 2nd piece 44158801TH Rev 3 59 Oki Data CONFIDENTIAL 3 Installation of duplex unit This unit is used for printing on two sides of paper Note For two sided printing it is recommended to add an expansion memory For details see Expansion memories Type DXU C4D Turning OFF the MFP power and disconnecting the power cord Note f an expansion memory is installed with the power switched ON the MFP may be broken Peeling the protective tapes off the duplex unit Protective tapes 2 Install Duplex Unit 1 Insert the duplex unit into the lower part on the back of the MFP as far as it will go 2 Ensure that the claw on either side of the duplex unit is securely accommodated in the hole of the MFP 44158801TH Rev 3 60 Oki Data CONFIDENTIAL 4 Installation of built in type hard disk This is a built in type hard disk to be added to the MFP It is used to conduct confirmation print authentication print to store print jobs or to make buffer print and also when the COLLATE FAIL is indicated in a section by section print Fonts cannot be downloaded to it Note When the MFP has a built in type hard disk installed make certain to switch off the MFP after executing the shutdown menu If the power is turned off outright the hard disk may be damaged and broken Type HDD C1B
250. sed for checking print quality Patterns 0 and 8 to 15 Blank sheet print Pattern 1 Pattern 2 44158801TH Rev 3 160 Oki Data CONFIDENTIAL Pattern 3 Pattern 5 Pattern 7 Pattern 4 Pattern 6 Note f the solid print Pattern 7 available among the local print functions is conducted with 100 of each color offset will take place To prevent this offset it will be necessary to make the print setup of each color as specified in 3 of Subsection 6 3 2 5 and to limit the colors to be printed simultaneously to two or less when conducting the solid print No 7 44158801TH Rev 3 161 Oki Data CONFIDENTIAL When print is executed the following message is displayed p x x W P Number of test print pages Unit sheets W Print wait time Unit seconds Pressing the MENU key switches over the indication TEk k k U H SL ZZ U Measured value of upper heater temperature Unit C Target temperature for print execution Unit C L Measured value of lower thermistor Unit C AD value of lower thermistor reading Unit HEX T Measured value of environmental temperature Unit C H Measured value of environmental humidity Unit 96 Pressing the MENU key switches over the indication KTRz YTRz MTR CTR 2 YTR MTR CTR and KTR denot
251. see if the AC voltage for the heater is supplied Replace the low power supply normally voltage power Between pins 1 and 2 and between pins 3 and 4 of the supply CN connector of the power supply Heater on signal delivered Check to see if the heater on signal turns active at the Replace the PU from PU to low voltage warming up timing L active while it is ON PCB PRF PCB power supply Pin 11 and pin 12 of the POWER connector of the PU PCB PRF PCB 44158801TH Rev 3 251 Oki Data CONFIDENTIAL 8 5 2 11 Motor Fan Error Error 120 127 051 11 1 Low voltage power unit fan or CU fan does not rotate right after turning on the power Confirmation Items Confirmation Tasks Action at NG 11 1 1 Connections and laying of cords Connections and laying of Check to see if the connectors are properly connected Redo the insertion cords of low voltage power Check to see if the surplus portion of a cord is touching of the connector supply fan fuser fan and the blades of any fan Modify the cord CU fan laying route Replace the fan Check of normal CU fan Check to see if the CU fan CU PCB are normal Replace the CU CU PCB fan CU PCB 11 2 ID cooling fan does not rotate in printing Confirmation Items Confirmation Tasks Action at NG 11 2 1 Connection and laying of cord Connection and laying of Check to see if the connector is properly connected Redo the insertion Duplex
252. sert the AC plug into the AC power outlet 3 Turn on the power switch of the MFP Disconnect Connect 2 Do not disassemble the printer as long as it is operating normally 3 Limit disassembly to a necessary minimum Do not remove other parts than those specified in the part replacement procedure 4 Use the designated maintenance tools 5 Conduct disassembly by following the specified sequential order Failure to observe this order could damage the parts 6 Screws collars and other small parts should be attached provisionally to their original positions since they are liable to be lost 7 When handling a microprocessor ROM RAM and other ICs and circuit boards do not wear gloves that tend to generate static electricity 8 Printed circuit boards should not be placed directly on an equipment or floor 44158801TH Rev 3 68 Oki Data CONFIDENTIAL Maintenance Tools Table 4 1 1 indicates the tools necessary to replace printed circuit boards and component units Table 4 1 1 Maintenance Tools Service Tools Place of use Remarks No 2 200 Philips screwdriver Magnetized 3 5 mm screws No 3 100 screwdriver No 5 200 screwdriver Digital multimeter Pliers Handy cleaner E ring pliers Warning Use a vacuum cleaner dealing with toner Using a common vacuum cleaner may cause fire Table 4 1 2 indicates the tools necessary for using ma
253. sis Cyri 8 Ca t CCiZa2O j H o s U Y B IRATUS At E R44 aves o uU oln E B R ES 8 imo BCA sess RM20 o c bz L3 690 c108t8 RM35 iH es LS o Dn oo i 0 o ES N mu Po gg CELA PN 59 oo n S 1 N BU Rma amp Ll To Im Um 88 580j 8 8 l l j l C13RM18 RM33 PUO y 4 A RM16 a t bedaa pa Sir o iwf 00 O 0 i 2 rO4g EYES sino CN201 CN301 2 g Gp3 pE ERE 24 Eo E SE 3x iE tiw 0 0 A it E ig 8 8 zi i 2i Yoa fa oan E aee qs Hess l FE e TH2 Hr pm hee oro J a 3I wt h o SiE 9 8j a dE s amp dtz z 5l E 1 1 T T lo En l i i 75 lo s cE GESSED c 0 MM 1l 1lll1lj1 1B Oan jg 3 Theis FETA K craacrasBinSG14s gi Pme RS BODL irr C2 c3 C4 c5 R50 Oi oN C143 E i MPUZA1 fiia SSG ee 4 pori 9 lues g T D GOES of 5 Rt R2 R3 R4 lame2 5 2 Fa 2 8 o 8 gl ool 3 1 lE 2 8 oy o o o o gA ts o 82 al oO Lee 85 Bj 2 POWI 10 coi FAN DE D LL LL K S E Each gl amp D la A M5 5 S pl 58 S Ig ice a oe t Pte Be I5 ge D 2 TAT LL O 6 Sra SO R8 iz LLLO lt a i LENDER or at an 306 44158801TH Rev 3 Oki Data CONFIDENTIAL Solder side C555 C553 C552 C548 C547 ee resy B BPSZSH oigo 1 C537 G530 C531 C527 528 C525 2 sueco ZISH gl ovat ones G9 0250 HSO OI PPSH 9850 j E 9g ZE D502 C539 cs72 gist EISH grou iso BESO LSD ELS ogy 3 h id SESH LISO 6ISH
254. so the paper supporter Multi purpose tray 2 Set the manual feed guide to the paper size 3 Line up the vertical and lateral edges of the paper Paper supporter Manual feed guide 4 5 Press the set button Set button 44158801TH Rev 3 50 Oki Data CONFIDENTIAL Placing Your Document s in the ADF 1 Make sure your document is free of staples paper clips and is not worn 2 If you have multiple pages fan your document s to avoid occasional paper jam The ADF can hold up to 50 page document at one time 3 Place your document s with your text FACE UP in the ADF and assure top of the pages feed in first 4 Adjust the Paper Guides to center the document s in the ADF Setup orientation of papers ABC Face Up SA EL 44158801TH Rev 3 51 Oki Data CONFIDENTIAL Placing Your Document s on the Glass 1 Open documeni s cover to reveal the glass 2 Place your document s with the text FACE DOWN on the glass and align the document s in the upper left corner of the glass as illustrated in the following figure Setup orientation of papers Face Down Align in the upper left corner 3 Close the document cover 44158801TH Rev 3 52 Oki Data CONFIDENTIAL 3 5 2 Connection of power cable Power supply conditions e Observe the following conditions AC 110 127V 10 220 240V 10 Power frequency 50Hz or 60Hz 2Hz Approx
255. st troubleshooting flow see 8 5 1 see 8 5 2 Abnormal image Repair in detail using or problems that troubleshooting fl are not displayed di qm 853 icd in the LCD 44158801TH Rev 3 204 Oki Data CONFIDENTIAL 8 5 1 LCD Message List When the printer detects an irrecoverable error it displays a service call error in the LCD like the one given below Service call nnn error Note nnn is an error code When a service call error is issued an error code is displayed in the lower line of the LCD accompanied by the relevant error information Be sure to make a note of this error information numeric values representing an address etc and communicate it to the related departments since such information will be required for the subsequent trouble analysis solution The error codes and their meanings as well as the related remedial methods are given in Table 8 1 1 Table 8 1 1 Operator Alarm 1 9 Attention LED Display on Operator Panel Description LOAD MEDIA_SIZE MEDIA_TYPE AND PRESS ONLINE SWITCH ERRCODE TRAY MEDIA MISMATCH The media type in the tray and the print data do not match Load mmmmmmm pppppp paper in tttttt tray It takes a while until the status disappears after you have closed the tray and the lever lifted tttttt TrayName mmmmmm PaperName pppppp Medi alypeName Error 461 Tray1 Error 462 Ttay2 Paper size displays in
256. stoppers by opening the two arms of MPT Assy toward the outside pull the assembly in the direction of the arrow to free the two fulcrums and detach MPT Assy D Fulcrums 2 44158801TH Rev 3 99 Oki Data CONFIDENTIAL 4 2 5 14 Feeder Unit Board RSF MPT Hopping Roller Frame Assy Separator Cover Front 1 Open the top cover 2 Remove the plate shield and unplug the connector See Subsection 4 2 5 4 3 Free the claws of Stay L D and Stay R and remove feeder unit 3 by sliding it to the right 4 Detach the motor cover See Subsection 4 2 5 10 5 Disassemble cover sensor by freeing the claw A 6 Unplug the connector and disassemble Board RSF 7 Remove MPT Assy See Subsection 4 2 5 13 8 Detach lever by turning it until its claw is freed Tool No 3 9 10 Remove two screws black and detach stay L D Tool No 1 Remove four screws black free two claws B on the front side and disassemble feed Assy Tool No 1 11 Detach two lock shafts and two springs 7 and disassemble guide Assy 2 by freeing the four claws 12 Remove hopping roller shaft 3 13 Free the two fulcrums and remove frame assembly separator 4 and spring 5 Claws B 44158801TH Rev 3 100 Oki Da
257. t HTTP unauthorized Make sure your account has authorization HTTP forbidden This action is forbidden MKCOL method not allowed Contact server administrator MKCOL method not implemented Contact server administrator Oki Data CONFIDENTIAL Meaning CIFS send data error CIFS fail to access file attribute HTTP fail to connect HTTP Unauthorized HTTP Forbidden HTTP MKCOL method not allowed HTTP MKCOL method not implemented HTTP PUT method not allowed Contact server administrator HTTP PUT method not allowed HTTP server internal error Contact server administrator HTTP server internal error PUT method not implemented Contact system administrator HTTP PUT method not implemented HTTP server unavailable Contact server administrator HTTP server unavailable HTTP No support That server does not support HTTP HTTP server does not support HTTP version 1 1 Resource not found Contact server administrator HTTP Resource not found 44158801TH Rev 3 288 8 7 2 10 6 Error message on fax Error Dode Error Message Meaning 200 NO_STATUS FAX_ERR_BASE Oki Data CONFIDENTIAL 201 NO_DIALTONE_ERROR 202 NO_COMMON_MODULATION_ERROR 203 NO_FAX_RESPONSE 204 NUMBER_BUSY 205 OPERATOR_CANCELLED 206 V8_ANSWER_ERROR 2 COMMAND_REPEAT_ERROR 2 NO_DIS_DTC_RECEIVED 2 NO_OR_LOST_FAX_CONNECTION
258. t Replace the ID unit Development roller Check to see if the periodicity is 39 68 mm or not Replace the ID unit Toner supply roller Check to see if the periodicity is 58 36 mm or not Replace the ID unit Charging roller Check to see if the periodicity is 37 7 mm or not Replace the ID unit Roller on the fuser unit Check to see if the periodicity is 86 39 mm or not Replace the fuser unit Transfer roller Black Check to see if the periodicity is 50 27 mm or not Replace the belt unit Transfer roller Color Check to see if the periodicity is 43 98 mm or not Replace the belt unit To use a new consumable part on a trial basis use FUSE KEEP MODE of the System Maintenance Menu 44158801TH Rev 3 263 Oki Data CONFIDENTIAL 8 5 3 6 Color registration is wide 6 1 INADJUSTING COLOR REGISTRATION is shown only a short time Confirmation Items Confirmation Tasks Action at NG 6 1 1 Color registration result Color registration time Execute REG ADJ UST TEST in the self diagnostic Replace the sensor Approx 50 sec if normal mode and check the result that originated NG Any error issued is not displayed if the ONLINE indication Clean the sensor is on Replace the shutter Replace the PU PCB PRF PCB Toner Remaining quantity of toner Check to see if ORDER TONER or REPLACE Replace the toner TONER is displayed on the operator panel cartridge wit
259. ta CONFIDENTIAL 4 2 5 15 Board PRZ Lift Up Motor Solenoid Paper End Sensor 1 Detach the left side cover right side cover rear cover top cover unit and feeder unit See Subsections 4 2 1 4 2 2 4 2 5 2 4 2 5 6 and 4 2 5 14 2 Disassemble the print engine controller PCB and control PCB See Subsection 4 2 5 4 4 2 5 5 and 4 2 5 10 3 3 Remove the guide cable Power Low low voltage power supply and low voltage fan See Subsection 4 2 5 10 4 Remove the cover driver Board PRY color register Assy and eject assembly See Subsection 4 2 5 11 5 Remove two screws silver D and plate driver Tool No 1 6 Release the latch and disassemble cover hopping after unplugging the connector of the 2nd tray 7 Detach the Fan Fuser See Subsection 4 2 5 13 8 Remove gear by releasing the two latches and remove gear 5 by releasing the latch Then remove shaft by releasing the latch of gear 9 Remove two screws silver and disassemble side plate R Assy Tool No 1 10 Remove ten screws silver and plate outer 1 and detach four gears idle ID 2 gear 8 three color 4 gear 7 8 and spring 19 of the solenoid 11 Release the two latches and remove guide Assy side R by sliding it upward 12 Remove screw silver remove plate lockout ID 2 and four screws 3 and detach plate inner Q4 13 Remove two screws silver 0 unplug the
260. ta CONFIDENTIAL Memory volume Total memory volume 256MB 256MB MEM256E 256MB 512MB MEM512C 512MB 768MB Note Be sure to use genuine Oki Data parts If any other parts are used the MFP will not function To conduct long print on the MC560 CX2033MFP ES5460MFP it is recommended to add a 256MB expansion memory There is only one memory slot Turning OFF the MFP power and disconnecting the power cord Note f an expansion memory is installed with the power switched ON the MFP may be broken O Opening the cover side R sub i Cover side R sub 44158801TH Rev 3 58 Oki Data CONFIDENTIAL 2 Installation of second tray unit This tray is intended to increase the amount of paper that can be loaded in the MFP It holds 530 sheets of 70kg ream weight paper allowing to print 930 sheets continuously when com bined with the standard paper cassette and multi purpose tray Turning OFF the MFP power and disconnecting the power cord Note f an expansion memory is installed with the power switched ON the MFP may be broken Placing the MFP on the second tray unit Note The MFP weighs Approx 37kg It should be lifted up by two or more persons 1 Align the holes in the bottom of the MFP to the protrusions of the second tray unit 2 Place the MFP genily on the second tray unit To detach the second tray unit follow the
261. tected in FACTORY Mode it is indicated as service call of 163 Error 540 Y Error 541 M Error 542 C Error 543 K OPEN FRONT COVER ERRCODE PAPER SIZE ERROR Inappropriate size paper was fed from a tray Check the paper in the tray or check for Multiple feed Open and close the cover to perform recovery printing and continue In this state Leisus I F OPJAM bit 7 should be 0 CHECK MP TRAY ERRCODE PAPER JAM Paper jam occurred during paper feeding from tray Error 390 MP Tray OPEN FRONT COVER ERRCODE PAPER JAM Paper jam occurred during paper feeding from tray Error 391 Tray Error 392 Tray2 OPEN FRONT COVER ERRCODE PAPER JAM Jam has occurred in paper path Error 380 Feed OPEN TOP COVER ERRCODE PAPER JAM Jam has occurred in paper path Error 381 Transport Error 382 Exit Error 383 Duplex Entry Error 385 Around Fuser Unit Error 389 Printing Page Lost OPEN DUPLEX COVER ERRCODE PAPER JAM OPEN FRONT COVER ERRCODE PAPER JAM Jam has occurred nearby DUPLEX unit Error 370 Duplex Reversal Error 371 Duplex Input Error 373 Multifeed into Duplex Duplex Remain Jam Jam has occurred nearby DUPLEX unit Error 372 Misfeed from Duplex INSTALL DUPLEX UNIT ERRCODE DUPLEX UNIT OPEN Duplex unit is open removed When this error is detected printing stops REPLACE IMAGE DRUM ERRCODE COLOR DRUM LIFE The life of the image d
262. ted Is belt unit setting proper Does error reoccur Reset belt unit Turn power ON again Check cable connections and replace PU PCB PRF Service call 155 Error Fuser unit fuse cannot be disconnected Is fuser unit set properly Does error reoccur After cleaning for fuser connector reset Turn power ON again Check cable connections and replace PU PCB PRF Service call 160 Error 163 Error Error detected by toner sensor 160 Y 161 M 162 C 163 K It does not occure in factory default setting Is toner cartridge setting Is toner lock lever setting Does error reoccur Set toner cartridge Turn a lock lever of toner to a fixed position Replace toner sensor or assembly Service call 167 Error Thermistor Slope Error Is an error message indicated Is the error issued again Turn on the power again Leave the printer as is for 30 minutes and turn on the power again Service call 168 Error Compensation Thermistor Error Is an error message indicated Is the error issued again Turn on the power again Leave the printer as is for 30 minutes and turn on the power again note Service call 169 Error Upper Side Thermistor Error Is an error message indicated Is the error issued again Turn on the power again Leave the printer as is for 30 minutes and turn on the power again 44158801TH Rev 3 217 Messa
263. ter 44158801TH Rev 3 282 8 7 2 10 3 Oki Data CONFIDENTIAL Information codes during networking Error Message Meaning Connection failed Check network settings The connection failed Address is invalid Check network settings The destination address is invalid Network is down Check network settings Network is down Network is unreachable Check network settings Network is unreachable Connection aborted by server Check network settings The connection aborted by the server Connection reset by server Check network settings The connection reset by the server Connection time out Check network settings Connection timed out Connection failure Check network settings The attempt to connect failed Host is not able to reach Check network settings The destination host is not able to reach Fail to connect E mail server Check network environment Fail to connect Email Server SMTP Sever is empty Please setup SMTP Server in Admin Please input IP or domain name for SMTP Server into SMTP server item of network configuration in Admin SMTP Server address is Wrong Please make sure SMTP Server s domain name or IP is correct POP3 Server address is wrong Check POP3 Server in menu Please make sure POP3 Server s domain name or IP is correct Fail to connect POP3 server Contact your network administrator Fail to login
264. the network information Set an IP address Subnet mask Gateway address correctly eck of Utility Check the settings of the OKILPR Utility Check the set items of the OKILPR Utility Set the set items of the OKILPR Utility correctly eck through standard OS port Check the standard LRP port conforming to the WINDOWS standard NT 2000 XP Set the standard LPR port conforming to the WINDOWS standard NT 2000 XP and see if print can be executed Set the standard LPR port conforming to the WINDOWS standard NT 2000 XP correctly 44158801TH Rev 3 267 Oki Data CONFIDENTIAL 8 6 Check of fuses If any of the following errors is issued check the corresponding fuse on the CU control PCB TBR TB2 6 PCB PU control PCB PRF PCB or high voltage power supply PCB See Table 8 6 Table 8 6 Fuse Error Fuse Name Error Description Insert Point Hopping error Feed motor IP up down motor 24V ID up down error High voltage fan update Ver Power supply fan error Power supply fan paper feed solenoid Hopping error 24V Duplex fan error Duplex 2nd 24V 2nd hopping error Cover open Belt motor high voltage PCB 24V Power interruption PU PCB 5V Scanner no paper PU PCB 24V High Voltage Cover open High voltage 24V PCB CU control PCB Service Call LED HEAD 5V TBR TB2 6 PCB Errors 131 to 134 44158801TH Rev 3 268
265. tings RESTORE MENU EXECUTE Changes menu settings to stored ones Displayed only when menu settings have been stored POWER SAVE ENABLE DISABLE Sets Power Save mode enabled disabled Shift time to enable Power Save mode can be changed using POWER SAVE SHIFT TIME on SYSTEM CONFIG MENU PAPER BLACK SET Corrects print nonuniformity due to temperature variation With faded images change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value PAPER COLOR SET Corrects print nonuniformity due to temperature variation With faded images change the value With scattering or snowing images in print output of high print density decrement the value With faded images in print output of high print density increment the value OHP BLACK SET Used to correct dispersion of printing due to temperature difference Change the value if a printed OHP sheet is blurred If an output shows a scattered or snowing like phenomenon in a high density print part decrement the value If an output is blurred increment the value OHP COLOR SET Used to correct dispersion of printing due to temperature difference Change the value if a printed OHP sheet is blurred If an output shows a scattered or snowing like phenomenon in a high density print part decrement the
266. tocol Application TCP IP IPv4 TCP UDP ARP LPR RAW FTP SMTP POP3 HTTP Telenet SNMPv1 DHCP BOOTP DNS SNTP 44158801TH Rev 3 19 Oki Data CONFIDENTIAL 1 5 3 2 Network interface connectors and cables 1 Connectors 100 BASE TX 10 BASE T Automatically switched not usable simultaneously 1 8 QUUUUUUO Connector pin assignment 2 Cables RJ 45 connectorized non shielded twisted pair cable Category 5 recommended 1 5 3 3 Network interface signals Signal name Direction Function FROM PRINTER Transmitting data FROM PRINTER Transmitting data TO PRINTER Receiving data Not in use Not in use TO PRINTER Receiving data Not in use Not in use 44158801TH Rev 3 20 Oki Data CONFIDENTIAL 1 5 4 Telephone Line Interface Specification 1 5 4 1 Outline of telephone Line Interface The machine will reliably communicate with distant stations over voice level telephone line 1 5 4 2 Telephone Line Interface Connector and Cable Printer side RJ 11 Cable side TEL Cable Cable with plug Connector contact arrengement A1 A6 B1 B6 DHUUUU QUUUUO LINE TEL 1 5 4 3 Telephone Line Interface signal WENN Contact No Signal Name LINE A1 N A 44158801TH Rev 3 21 Oki Data CONFIDENTIAL 2 EXPLANATION
267. tor panel PCB PRP PCB FFC interconnecting the PU PCB PRF PCB and the operator panel PCB PRP PCB Check to see if the 7pin FFC is properly plugged into the OPE connector of the PU PCB PRF PCB Check to see if the 7pin FFC is properly plugged into the CN connector of the operator panel PCB PRP PCB Check for any incomplete connection or skew insertion Check for wire breakage with a circuit tester Also check visually for peel off of the covering Redo the insertion of the cord properly Replace the FFC with a normal one FFC interconnecting the PU PCB PRF PCB and the CU PCB Check to see if the 12pin FFC is properly plugged into the CUIF connector of the PU PCB PRF PCB Check similarly the CU PCB side also Replace the low voltage power supply Confirm the power systems AC power supplied to the printer Check the supply voltage of the AC power Supply AC power Voltage setting of low voltage power supply unit 100V system 230V System Measure the supplied AC voltage Check the power supply settings of the printer in use Check the short circuit plug designed for switching of low voltage power setting Short circuit plug provided not provided 100V system 230V system Set the low voltage power setting to the proper values 5V power supplied to the PU PCB PRF PCB Check the 5V power at pin 7 of the POWER connecior of the PU PCB PRF PCB Replace the low volt
268. two seconds or longer the push switch above the network connector on the back of the MFP main unit Sample MenuMap MC5 0 Printer Serial Number Printer Asset Number CU version D2 10 101 20 U02 11 3 0 6a B01 05 L01 00 PPC750CXe 500MHz 00083410 00080001 F50 J16406589 PU version 10 00 01 P103 10 LO00 00 18 ET 1002000006060516141A090002000000 KYMC 1111 PCL Program version 04 18 04 18 X03 08 P00 36 FO0 32 PS Program version 3015 PSE36 00 02 DUPLEXuninstalled TRAY AG Total Memory Size 256 MB Flash Memory4 MB F50 HDD urinstalled OEL LCD T2 PNLT2 DPR 1 5 50 Network version 04 54 Web Remote W4 05 JobAccounting ON Language format 8 2 INFORMATION MENU PRINT MENU MAP NETWORK PRINT FILE LIST PRINT PCL FONT PRINT PSE FONT PRINT PPR FONT PRINT FX FONT DEMOt PRINT ERROR LOG COLOR PROF LIST SHUTDOWN MENU SHUTDOWN START PRINT MENU COPIES 1 PAPER FEED TRAYI AUTO TRAY SWITCH ON TRAY SEQUENCE DOWN MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE RESOLUTION 600x1200DP1 TONER SAVE MODE OFF MONO PRINT SPEED AUTO SPEED ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE MEDIA MENU TRAY1 PAPERSIZE A TRAYI MEDIATYPE PLAIN TRAYTMEDIAWEIGHT MEDIUM MPT PAPERSIZE Ad MPT MEDIATYPE PLAIN MPT MEDIAWEIGHT MEDIUM UNIT OF MEASURE MILLIMETER X DIMENSION 210 MILLIMETER Y DIMENSION 297 MILLIMETER COLOR MENU DENSITY CONTROL AUTO ADJUST DENSITY COLOR TUNING C HIGHLIGHT C MID TONE C
269. ual check Oki Data CONFIDENTIAL Maintenance Method Make sure the printer informa tion on the LCD display is cor rect Replace paper tray The paper size being selected is inconsist ent between the printer amp the scanner Printer problem 8 7 2 5 Image unclear Lamp too dark Relevant Unit Lamp Visual check Table 8 7 5 Check Method Visual check Check printer Maintenance Method Replace the lamp Dirt on flatbed glass Flatbed glass Visual check Clean the flatbed glass with isopropyl alcohol Printer toner low Printer toner Visual check Check printer toner or replace the toner Printer memory not enough 8 7 2 6 Noise generated Motor unit failure Printer Relevant Unit Motor unit Visual check Table 8 7 6 Check Method Replace the motor unit Add printer memory Maintenance Method Replace the motor Main control PCB failure Main control PCB Replace the main control PCB Replace the main control PCB Scanning module failure Scanning module Check scanning module shakiness Replace the scanning module Dirt on rail None Visual check 8 7 2 7 LCD does not show message after command Table 8 7 7 Clean the rail with oil Cause Maintenance Method Attach the LCD module cable and se LCD module cable failure cure it firmly LCD problem Replace the LCD module Pus
270. ub sections 4 2 1 4 2 2 4 2 5 2 and 4 2 5 6 2 Remove the print engine controller PCB control PCB and low voltage power supply See Subsections 4 2 5 4 4 2 5 5 and 4 2 5 10 3 3 Unplug the connector of the belt thermistor remove two spring torsions D and disas semble cover driver by freeing the four claws with the flat tipped screwdriver Tool No 3 4 Remove screws silver and unplug the six connectors to disassemble Board PRY 2 Tool No 1 5 Remove two screws silver and disassemble color register Assy Tool No 1 6 Remove three screws silver and free cable of the fuser I F connector from the clamp Then release the claw of guide cable 9 by sliding it and remove guide eject Assy 0 Tool No 1 44158801TH Rev 3 96 Oki Data CONFIDENTIAL Heater thermistor amp F cut Black amp white Exit sensor r Heater AC Black amp white Belt motor Belt thermistor Y f cQ l
271. uct the Motor and Clutch Test of the self diagnostic Replace the PU motor driver Feed motor driver ID up motor driver and belt motor mode and check to see if the feed motor belt motor and ID motor operate normally Make this checking in the presence and absence of a load Unplug the HOP connector of the PU PCB PRF PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Unplug the BELTIDUP connector of the PU PCB PRF PCB and confirm the following on the connector side Several Mohms between pin 1 and FG Several Mohms between pin 2 and FG Several Mohms between pin 3 and FG Several Mohms between pin 4 and FG Several Mohms between pin 5 and FG Several Mohms between pin 6 and FG Several Mohms between pin 7 and FG Several Mohms between pin 8 and FG PCB PRF PCB if the feed motor belt motor ID up motor or ID motor is faulty Replace the feed motor belt motor or ID motor Replace the ID unit or belt unit To use a new consumable on a trial basis use FUSE KEEP MODE of the System Maintenance Menu Replace the PU PCB PRF PCB if the feed motor belt motor ID up motor or ID motor is faulty 44158801TH Rev 3 241 Confirmation Items Check of connections Confirmation Tasks Oki Data CONFIDENTIAL Action at NG Feed
272. ue ENABLE Operation of set value Detects DISABLE Does not detect Function For enabling disabling toner sensor operation BELT UNIT CHECK ENABLE Checks DISABLE Does not check For enabling disabling checking operation for mounted belt unit ID UNIT CHECK ENABLE Checks DISABLE Does not check For enabling disabling checking operation for mounted ID unit UP DOWN SENSOR ENABLE Detects DISABLE Does not Detect For enabling disabling ID UP DOWN sensor operation REG ADJUST ERROR ENABLE Stops DISABLE Does not stop For enabling disabling the stop of error issuance based on color drift detection value DRUM OVER LIFE STOP Does not extend life CONTINUANCE Extends life 6 3 2 12 Indication of LED head serial number For enabling disabling extending the drum life Hatched part Denotes the default This self diagnosis is practiced to check whether a downloaded LED head data matches the serial number of the actual LED head 1 Activate the self diagnostic mode and press and hold down the MENU key or MENU key until LED HEAD DATA appears in the upper line of the display section and then press the ENTER key The MENU key increments a test item and the MENU key decrements a test item 2 Pressing the MENU key or MENU key causes the serial numbers of the K Y M C LED head data to be
273. uffer errors until the next time units are replaced The counts that are cleared when the EEPROM is replaced are those indicated below Since the counts except for Total Sheets Fed are cleared when the respective units are replaced the errors will be resolved at that point in time Fuser unit Description Fuser unit life count Count Description Number of printed pages since the installation of a new fuser unit converted into a number of A4 size sheets Belt unit Belt unit life count Number of printed pages since the installation of a new belt unit converted into a number of A4 size sheets ID unit Black ID unit Yellow ID unit Magenta ID unit Cyan Respective life counts of image drum units Number of revolutions since the installation of a new ID unit converted into a number of A4 size sheets Toner Black Toner Yellow Toner Magenta Toner Cyan Respective counts of toner amounts used Print dot number count Total number of sheets fed Printer life count Total number of sheets fed Pages Black Pages Yellow Pages Magenta Pages Cyan Respective numbers of pages impressed images with image Numbers of pages impressed images from installation of new image drum units 44158801TH Rev 3 185 Oki Data CONFIDENTIAL 6 4 2 Setup of EEPROM after replacement of TBR TB2 6 PCB When the TBR TB2 6 PCB is replaced it is necessary f
274. ugging the connector disconnect hooked RFID cable 6 Remove two E shaped retaining rings and two spring torsions 3 and detach top cover Assy Tool No 7 Cover stay L 44158801TH Rev 3 90 Oki Data CONFIDENTIAL 4 2 5 7 Top cover Detach the top cover assembly See Subsection 4 2 5 6 Detach the Holder post 1 2 3 4 Detach the Link A and Link B Remove ten screws black and detach cable cover and top cover Tool No 1 QN VAN S l TN Oe X D G AN 7 91 44158801TH Rev 3 Oki Data CONFIDENTIAL 4 2 5 8 Controller Panel Assy Open the top cover 1 After unplugging the connector of the control panel assembly free the hook Remove four screws silver D and detach control panel Assy C Tool No 1 Remove the plate shield assembly See Subsection 4 2 5 5 2 Detach the right side cover See Subsection 4 2 3 Open the feeder unit a a oa Yee Ter lh wr Feeder unit 92 44158801TH Rev 3 Oki Data CONFIDENTIAL 4 2 5 9 Board PRP Top Cover Handle 1 Detach the control panel assembly See Subsection 4 2 5 8 2 Release two claws A as illustrated in Figure 2 and remove frame OP Q lever lock and spring compression 3 Release two claws B by forcing in the flat tipped screwdriver Tool No 3 and remov
275. ull is occurring Because this is a temporary Warning HARD DISK FULL warning it remains until the end of the job and disappears Varies An attempt to write in a read only file was done Warning DISK WRITE DISABLED Because this is a temporary warning it remains until the end of the job and disappears Varies Memory overflow was occurred in the collate copy Warning OLLATE FAIL Stays displayed until the ONLINE key is pressed Varies Indicates that the storage device HDD for executing Warning JOB LOG NOT AVAILABLE PRINT STATISTICS SYSTEM does not exist Appears when JobAccounting is in operation without HDD Indicates that the free space of the storage device is Warning JOB LOG DISK FULL too small to execute PRINT STATISTICS SYSTEM Notifies users that jobs have been cancelled because Warning INVALID ID JOB REJECTED they are not permitted for printing Related to JobAccount Stays displayed until the ON LINE key is pressed Varies Notifies users that jobs have been cancelled because Warning LOG BUFFER FULL JOB RE the buffer is full Related to JobAccount Stays JECTED displayed until the ON LINE key is pressed Indicates that a secret file is being erased Warning FILE ERASING It indicares the deletion of encrypted authentication Warning ELETING ENCRYPTED JOB print job and saving of deletion request of file In
276. upplied with the MFP Provide one separately Prepare a USB type cable separately e When connection is to be made in Hi Speed mode of USB2 0 use a USB cable conforming to the Hi Speed specification Switching OFF the MFP and computer Memo The USB cable can be plugged in or unplugged with the computer and MFP switched ON However to be able to conduct the subsequent installation of the MFP driver and USB driver securely the power to the MFP should be turned OFF Interconnecting the computer and the MFP 1 Plug the USB cable into the USB interface connector of the MFP 2 Plug the USB cable into the USB interface connector of the computer USB interface connector Note Be careful not to plug the USB cable into the network interface connector Such wrong connection could cause malfunction 44158801TH Rev 3 65 Oki Data CONFIDENTIAL lt LAN cable connection gt Preparing a LAN cable Switching off the MFP and computer 1 Plug the Ethernet cable into the Network interface connector of the MFP 2 Insert the Ethernet cable into the hub Network interface connector 44158801TH Rev 3 66 3 8 Confirmation of paper used by the user Oki Data CONFIDENTIAL Load the media used by the user in the MFP make Media Type Weight settings execute the Menu Map Demo print and check to make sure that the printouts are free from toner flaking Regular paper 55 64kg 64 74g m Setti
277. urrent Time Ex 2007 06 27 20 02 14 Current Time Ex 2007 06 27 20 02 14 Password BLANK BLANK Add To Addr ON ON PIN Setting OFF OFF Auth Method OFF OFF Auth Setting Pow Save Copy ENABLE Copy ENABLE Power Save Time 5min 5min Default Mode Copy Copy Stand by Timer 60 sec 60 sec Country code U S A International Fax Forwarding DISABLE DISABLE Fax To Email Address BLANK BLANK Fax To Fax Number Language BLANK BLANK Send Log Report LDAP Settings LDAP Server Port Number Login Name Password Timeout MaxEntries BaseDN Search Field1 cn cn Search Field2 sn sn Search Field3 givenname givenname Email mail mail LDAP Auth Method simple simple 44158801TH Rev 3 296 Oki Data CONFIDENTIAL 8 8 4 Additional Settings Additional Settings FAX OEL OEL SKU2 Quality Fine Denisty 0 0 Doc Size Letter A4 Delayed Time Current Time Current Time Ex 06 27 2007 20 02 Ex 27 06 2007 20 02 Manual Feed Poll to Receive Overseas Mode Additional Settings Copy Denisty Quality Collate Duplex N Up Edge Erase 1 Margin Shift Right 1 Margin Shift Bottom 1 Paper Supply Letter Input Tray Auto ID Card Copy OF
278. v 3 67 Oki Data CONFIDENTIAL 4 REPLACEMENT OF PARTS This section explains the field replacement procedures for parts assemblies and component units While those replacement procedures refer to the disassembling of parts follow the same procedures inversely for reassembling them The part numbers 1 2 etc employed in this manual are different from those assigned in the corresponding configuration diagrams of Disassembly for Maintenance 44158801TL and RSPL 44158801TR 4 1 Precautions on the replacement of parts 1 Prior to replacing a part be sure to disconnect the AC cord and interface cable a To disconnect the AC cord always follow the procedure described below 1 Turn off O the power switch of the MFP 2 Pull out the AC plug of the AC cord from the AC power outlet 3 Unplug the AC cord and interface cable from the MFP AWarning When replacing the low voltage power supply there is a danger of electric shock Be sure to wear an insulation gloves or do not touch the electrically conduction areas or terminal directly by hand during the part replacement work It takes approx 1 minute for capacitors to be completely discharged after the AC power cord is disconnected Be careful not to receive electric shock because capacitors may not discharge in case if PCB is defective b To reconnect the MFP always follow the procedure described below 1 Plug the AC cord and interface cable into the MFP 2 In
279. value If an output is blurred increment the value 44158801TH Rev 3 149 Oki Data CONFIDENTIAL 6 3 2 Self diagnostic mode Individual explanation of LEVELO and LEVEL1 6 3 2 1 Operator panel The explanation of the operations relating to the self diagnosis presupposes the following operator panel layout x 1 Transition of menu items f diagn selee geo Level transition is possible only when a part is displayed mode layout Overall Tarai siete ransition of is activated with MENU or MENU POWER ON Hold down MENU and MENU until the system maintenance menu is displayed Then select ENGINE DIAG MODE and press ENTER Not pressed Normal operation mode LEVEL1 ENGINE DIAG MODE XX XX SWITCH SCAN LEVELO engine status indication MOTOR amp CLUTCH TEST Engine status indication Press MENU and ONLINE TEST PRINT Heater temperature simultaneously 3seconds REG ADJUST TEST Environmental temperature DENS ADJ TEST amp humidity indication CONSUMABLE STATUS Indication of each voltage PRINTER STATUS TR CH DB SB during printing FACTORY MODE SET TE mu Sonn Press MENU MENU ENTER SENSOR SETING Pe Ma NOISE MONONNA I znd BACK simultaneously 6seconds LED HEAD DATA Error detail 44158801TH Rev 3 150 Oki Data CONFIDENTIAL 1 Switchover of menu items The transition of xxxxx is activated when BACK or ONLINE is pressed and held
280. when determining the choice of the motor The motor stops when the CANCEL key is pressed 4 Pressing the CANCEL key stops the drive of the corresponding unit The indication of the corresponding unit will be maintained 5 Repeat Items 2 to 4 as needed 6 To end the test press the BACK key The status of Item 1 will be restored 44158801TH Rev 3 157 Oki Data CONFIDENTIAL Fuser motor Registration shutter Duplex print solenoid ID motor ID Up Down motor Duplex print clutch Tray 1 Hopping motor Registration motor front motor Duplex Hoppi print motor opping solenoid Tray 2 clutch Belt motor Tray 2 motor Figure 6 2 Table 6 4 Unit Name Description of Control for Unit Driving ID motor To be driven with all the IDs Black yellow magenta cyan removed Belt motor To be driven with all the IDs Black yellow magenta cyan removed Fuser motor Registration motor Tray 1 hopping motor only is driven Tray 1 hopping motor To be driven with Cassette 1 removed Hopping solenoid driven simultaneously Front motor Tray 1 hopping motor rotates in reverse Color registration Registration shutter Fuser unit motor rotates in reverse Duplex print solenoid EXIT Duplex print
281. x 20 000 pages With 3 pages job Approx 12 000 pages With 1 pages job Approx 27 000 pages When printed continuously Drum counter automatically reset Tranfer belt life 60 000 pages size A4 with 3 pages job counter automatically reset Fuser unit life 60 000 pages size A4 counter automatically reset In operation ISO 7779 front Printing on one side Color mode 57dB A or less without option units Mono mode 59 5dB A or less without option units At stand by Power save mode 37dB A Backgrand level Paper handling Paper capacity 1st tray Legal universal cassette 300 sheets 70kg Paper capacity 2nd tray Legal universal cassette Optional 530 sheets 70kg Paper capacity Manual auto Standard multi purpose tray 50 OHP sheets or 100 sheets of paper 70kg or 10 envelopes Delivery 250 sheets 70kg face down 100 sheets 70kg face up in tray Duplex Optional Paper size Legal universal or A4 size cassette Universal cassette Automatic front feeder or manual feeder 1st cassette Legal13 13 5 14 letter executive A4 A5 B5 A6 2nd cassette Legal13 13 5 14 letter executive A4 A5 B5 Reply paid postcard Max 176gsm Multi purpose tray Legal 13 13 5 14 letter executive A4 A5 B5 A6 C5 DL Com 9 com 10 Monarch custom size banners up to 1200mm When paper length exceeds 356 its width shall be from 210 to 215 9
282. xtension cord If it is inevitable to use an extension cord use one with rating of 15A or more Use of an extension cord may hinder the MFP from operating normally because of voltage drop Do not turn off the power or pull out the power plug while the MFP is printing If the MFP is going to be placed out of use for an extended period of time due to a long spell of holidays or a trip out of town unplug the power cord About the connections of the power cord and grounding wire the user should be given thor ough explanation on the basis of the User s Manual 44158801TH Rev 3 53 Oki Data CONFIDENTIAL Connecting the power cord Note Ensure that the power switch is in OFF O 1 Insert the power cord into the MFP 2 Connect the grounding wire to the ground terminal 3 Insert the power plug into the power outlet sl Ground terminal t yr Grounding wire Pressing ON of the power switch 44158801TH Rev 3 54 Oki Data CONFIDENTIAL The following indication will be produced on the operator panel and the display will be as follows when the MFP has started up completely Printer Operator Panel Scanner Operator Panel PTT TT TTT Tt PT TTT TTT TTT Tt i PLEASE WAIT Detecting Printer RAM CHECK kkkkkkkkkkkkkkkkkkkkkkkkkkkkk INITIALIZING lt lt MC560 gt gt Initializing NENNEN ee O
283. y The indications vary from one sensor to another See Table 6 3 for details 4 Pressing the CANCEL key restores the status of Item 2 above Repeat Items 2 to 4 as needed 6 To end the test press the BACK key The status of Item 1 will be restored 44158801TH Rev 3 154 RFID antenna C Toner sensor C Fuser unit thermistor Upper Fuser unit thermistor Toner sensor M RFID antenna M Toner sensor Y RFID antenna Y Upper compensation Exit sensor Duplex print inlet sensor Oki Data CONFIDENTIAL RFID antenna K Toner sensor K Cover open SW Write sensor Inlet sensor 1 Temperature amp humidity sensor Duplex print cover open sensor Duplex print Tray 1 paper end sensor Tray 2 inlet sensor Tray 2 paper end sensor bottom sensor Duplex print rear sensor Fuser unit thermistor Lower Figure 6 1 Switch Sensor Positions Belt thermistor 1st tray sensor ID Up Down sensor Color registration sensor L Color registration sensor R Density sensor Duplex print front sensor 44158801TH Rev 3 155 Oki Data CONFIDENTIAL jueseJd 1edeq 1 Ino Jadeg H sug Juol4 dng jueseJd adeg 1no Jadeg H SUS p394 puz juasge anesse juasaid ayjassey H uesqe ueseJd W ebpuyed sau
284. y 0999 Cowon coco 92S8H O SO 909 6zSH Leg 90SD 18H tega P asso Liu 109H POSINE oo 66SH zi9u XQ 126H OSH 68H z6SH 9994 Deep 8cSH LpSy OSSH z8su 88899 prs L p lpisooisoeiso LL or T sa BNET 1 g H q p cyr H m coro q t d a P H q dd TH zosu d b O O DoD Lt G iss enl 7 89 erso SiSO sigo zzo n g 2 m D SSS SS Wom rh O tot i mono to st Ot fO itoe 1 zou eo wo Rr 1 2 S oor H g D Q NY H H o amp o 10 10 UD o q 2 E S HH OLSD 6050 P i Hu Doon 108 E J H EU dp y eo d eso oo 5 d h HA Tp E don J 2 2090 sray o2 2 p g Hgo LSO Lo z voso BB i is aed Zisy FEBS cl j 18 0S4H d n OOE v6SH zocias s l jg o d PS T hl aa ej i q d 085 vosid RR x ire d ls d 116 cJ let q spes Too Pu ee E O DOTA IU a 20S3g8 Qe ANAA l J X CECL 305 44158801TH Rev 3 Oki Data CONFIDENTIAL 2 1 Main controller TBR PCB Component side

Download Pdf Manuals

image

Related Search

Related Contents

InfoPACK User Guide. Version 2.2  Mode d`emploi Base suisse de données des aliments pour animaux  Service Manual - Genie Industries  Samsung Lecteur Blu-ray DVD 4K BD-J7500 - Samsung Manuel de l'utilisateur  JVC EM40NF5 Specification Sheet  - Icon Heath & Fitness    User Manual - RayBiotech, Inc.  User Guide for Connecting to the University of Cyprus' wireless  Model 5KFP1335  

Copyright © All rights reserved.
Failed to retrieve file